Toshiba m20 User Manual

Satellite® M20 Series Resource Guide

Keep this guide in a convenient place to access important
information about your computer.

If you need assistance, use one of the following:

❖ Toshiba Global Support Centre

Calling within the United States [phone]
Calling from outside the United States [phone]

Please fill in for your reference and future use:

Model name______________________________________

Part number______________________________________

Serial number____________________________________

Handling the cord on this product will expose you to lead, a
chemical known to the State of California to cause birth defects or
other reproductive harm. Wash hands after handling.

2

Contents

Regulatory information ....................................................................... 3

Introduction ...................................................................................... 22

Setting up your computer and getting started................................... 23

Your computer’s TFT display............................................................. 28

Inserting and removing PC Cards ..................................................... 28

Learning the basics........................................................................... 30

Playing a CD or DVD......................................................................... 32

Moving the computer........................................................................ 35

Mobile computing............................................................................. 35

If something goes wrong.................................................................. 40

If you need further assistance........................................................... 43

Power cable connectors.................................................................... 45

Features and specifications............................................................... 45

Index .................................................................................................49

Regulatory information

Model: Satellite® P25 Series

ReWritable CD/DVD Drives

The computer system you purchased may include a ReWritable CD and/or
DVD drive(s), among the most advanced data storage technologies
available. As with any new technology, you must read and follow all set-up
and usage instructions in the applicable user guides and/or manuals
enclosed. If you fail to do so, this product may not function properly and
you may lose data or suffer other damage. TOSHIBA AMERICA
INFORMATION SYSTEMS (“TOSHIBA”), ITS AFFILIATES AND
SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE
PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU
AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL
HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY
BUSINESS, PROFITS, PROGRAMS, DATA OR REMOVABLE
STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE
USE OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY
THEREOF.

Protection of Stored Data

For your important data, please make periodic back-up copies of all the
data stored on the hard disk or other storage devices as a precaution against
possible failures, alteration, or loss of the data. IF YOUR DATA IS

ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR
MALFUNCTION OF THE HARD DISK DRIVE OR OTHER
STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED,
TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS
OF DATA, OR ANY OTHER DAMAGE RESULTING
THEREFROM. WHEN COPYING OR TRANSFERRING YOUR
DATA, PLEASE BE SURE TO CONFIRM WHETHER THE DATA
HAS BEEN SUCCESSFULLY COPIED OR TRANSFERRED.
TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO
COPY OR TRANSFER THE DATA CORRECTLY.

Regulatory information

3

Critical Applications

The computer you have purchased is not designed for any “critical
applications.” “Critical applications” means life support systems, medical
applications, connections to implanted medical devices, commercial
transportation, nuclear facilities or systems or any other applications where
product failure could lead to injury to persons or loss of life or catastrophic
property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES

AND SUPPLIERS DISCLAIM ANY AND ALL LIABILITY
ARISING OUT OF THE USE OF THE COMPUTER PRODUCTS IN
ANY CRITICAL APPLICATIONS. IF YOU USE THE COMPUTER

4

PRODUCTS IN A CRITICAL APPLICATION, YOU, AND NOT
TOSHIBA, ASSUME FULL RESPONSIBILITY FOR SUCH USE.

FCC Notice

This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, it may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:

❖ Reorient or relocate the receiving antenna.
❖ Increase the separation between the equipment and receiver.
❖ Connect the equipment to an outlet on a circuit different from that to

which the receiver is connected.

❖ Consult the dealer or an experienced radio/TV technician for help.

Regulatory information

Only Peripherals complying with the FCC Class B limits may be attached to
this equipment. Operation with noncompliant peripherals or peripherals not
recommended by Toshiba is likely to result in interference to radio and TV
reception. Shielded cables must be used between the external devices and
the computer's or expansion unit's serial port, parallel port, monitor port,
USB port, PS/2 port
modifications made to this equipment not expressly approved by Toshiba or
parties authorized by Toshiba could void the user's authority to operate the
equipment.

®

, i.LINK® port and microphone jack. Changes or

This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:

❖ This device may not cause harmful interference.
❖ This device must accept any interference received, including

interference that may cause undesired operation.

Contact:

Toshiba America Information Systems, Inc.
9740 Irvine Blvd.
Irvine, CA 92618-1697
[phone]

Industry Canada Requirement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conformé à la norme NMB-003
du Canada.

FCC Requirements

The following information is pursuant to FCC CFR 47, Part 68 and refers
to internal modems.

Installation

When you are ready to install or use the modem, call your local telephone
company and give them the following information:

❖ The telephone number of the line to which you will connect the

modem.

❖ The FCC registration number of the modem.
❖ The ringer equivalence number (REN) of the modem, which is 0.6B.

The modem connects to the telephone line by means of a standard jack
called the USOC RJ11C.

Type of Service

Your modem is designed to be used on standard-device telephone lines.
Connection to telephone company-provided coin service (central office
implemented systems) is prohibited. Connection to party lines service is
subject to State tariffs. If you have any questions about your telephone line,
such as how many pieces of equipment you can connect to it, the telephone
company will provide this information upon request.

Telephone Company Procedures

The goal of the telephone company is to provide you with the best service it
can. In order to do this, it may occasionally be necessary for them to make
changes in their equipment, operations or procedures. If these changes
might affect your service or the operation of your equipment, the telephone
company will give you notice, in writing, to allow you to make any changes
necessary to maintain uninterrupted service.

If Problems Arise

If any of your telephone equipment is not operating properly, you should
immediately remove it from your telephone line, as it may cause harm to
the telephone network. If the telephone company notes a problem, they
may temporarily discontinue service. When practical, they will notify you
in advance of this disconnection. If advance notice is not feasible, you will
be notified as soon as possible. When you are notified, you will be given
the opportunity to correct the problem and informed of your right to file a
complaint with the FCC. In the event repairs are ever needed on your
modem, they should be performed by Toshiba Corporation, Toshiba
America Information Systems, Inc. or an authorized representative of
Toshiba.

Regulatory information

5

6

Regulatory information

Disconnection

If you should ever decide to permanently disconnect your modem from its
present line, please call the telephone company and let them know of this
change.

Fax Branding

The Telephone Consumer Protection Act of 1991 makes it unlawful to use
a computer or other electronic device to send any message via a telephone
fax machine unless such message clearly contains in a margin at the top or
bottom of each transmitted page or on the first page of the transmission, the
date and time it is sent and an identification of the business, other entity or
individual sending the message and the telephone number of the sending
machine or such business, other entity or individual.

In order to program this information into your fax modem, you should
complete the setup for your fax software before sending a message.

Instructions for IC CS-03 certified equipment

1 NOTICE: The Industry Canada label identifies certified equipment.

This certification means that the equipment meets certain
telecommunications network protective, operational and safety
requirements as prescribed in the appropriate Terminal Equipment
Technical Requirements document(s). The Department does not
guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed
using an acceptable method of connection. The customer should be
aware that compliance with the above conditions may not prevent
degradation of service in some situations.

Repairs to certified equipment should be coordinated by a
representative designated by the supplier. Any repairs or alterations
made by the user to this equipment, or equipment malfunctions, may
give the telecommunications company cause to request the user to
disconnect the equipment.

Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic
water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.

Caution: Users should not attempt to make such connections
themselves, but should contact the appropriate electric inspection
authority, or electrician, as appropriate.

2 The user manual of analog equipment must contain the equipment’s

Ringer Equivalence Number (REN) and an explanation notice similar
to the following:

The Ringer Equivalence Number (REN) of this device can be found
on the label affixed to your computer.

Regulatory information

NOTICE: The Ringer Equivalence Number (REN) assigned to each
terminal device provides an indication of the maximum number of
terminals allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices
subject only to the requirement that the sum of the Ringer Equivalence
Numbers of all the devices does not exceed 5.

3 The standard connecting arrangement (telephone jack type) for this

equipment is jack type(s): USOC RJ11C.

Wireless LAN and your Health

Wireless LAN products, like other radio devices, emit radio frequency
electromagnetic energy. The level of energy emitted by Wireless LAN
devices however is far much less than the electromagnetic energy emitted
by wireless devices like for example mobile phones.

Because Wireless LAN products operate within the guidelines found in
radio frequency safety standards and recommendations, TOSHIBA
believes Wireless LAN is safe for use by consumers. These standards and
recommendations reflect the consensus of the scientific community and
result from deliberations of panels and committees of scientists who
continually review and interpret the extensive research literature.

In some situations or environments, the use of Wireless LAN may be
restricted by the proprietor of the building or responsible representatives of
the organization. These situations may for example include:

❖ Using the Wireless LAN equipment on board of airplanes, or
❖ In any other environment where the risk of interference to other

devices or services is perceived or identified as harmful.

If you are uncertain of the policy that applies on the use of wireless devices
in a specific organization or environment (e.g. airports), you are
encouraged to ask for authorization to use the Wireless LAN device prior to
turning on the equipment.

7

Regulatory Information

The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in
strict accordance with the manufacturer’s instructions as described in the
user documentation that comes with the product. This device complies with
the following radio frequency and safety standards.

Canada – Industry Canada (IC)

This device complies with RSS 210 of Industry Canada.

The installer of this radio equipment must ensure that the antenna is located
or pointed such that it does not emit RF field in excess of Health Canada
limits for the general population; consult Safety Code 6, obtainable from
Health Canada’s website www.hc-sc.gc.ca/rpb. The RF device shall not be

8

Regulatory information

co-located with any other transmitter that has not been tested with this
device.

Operation is subject to the following two conditions: (1) this device may
not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of this device.

L ‘utilisation de ce dispositif est autorisée seulement aux conditions
suivantes: (1) il ne doit pas produire de brouillage et (2) l’ utilisateur du
dispositif doit étre prêt à accepter tout brouillage radioélectrique reçu,
même si ce brouillage est susceptible de compromettre le fonctionnement
du dispositif.

The term “IC” before the equipment certification number only signifies that
the Industry Canada technical specifications were met.

To prevent radio interference to the licensed service, this device is intended
to be operated indoors and away from windows to provide maximum
shielding. Equipment (or its transmit antenna) that is installed outdoors is
subject to licensing.

Pour empecher que cet appareil cause du brouillage au service faisant
l'objet d'une licence, il doit etre utilize a l'interieur et devrait etre place loin
des fenetres afin de Fournier un ecram de blindage maximal. Si le matriel
(ou son antenne d'emission) est installe a l'exterieur, il doit faire l'objet
d'une licence.

Europe – EU Declaration of Conformity

België/
Belgique:

This device complies with the essential requirements of the R&TTE
Directive 1999/5/EC with essential test suites as per standards:

❖ EN 60950 Safety of Information Technology equipment
❖ ETS 300 328 Technical requirements for radio equipment
❖ ETS 300 826 General EMC requirements for radio equipment.

For outdoor usage only channel 10 (2457 MHz) and 11 (2462 MHz) is
allowed.

For private usage outside buildings across public grounds over less than
300m no special registration with IBPT/BIPT is required. Registration
to IBPT/BIPT is required for private usage outside buildings across pub­lic grounds over more than 300m. An IBPT/BIPT license is required for
public usage outside building. For registration and license please contact
IBPT/BIPT.

Gebruik buiten gebouw alleen op kanalen 10 (2457 MHz) en 11 (2462
MHz). Voor privé-gebruik buiten gebouw over publieke groud over
afstand kleiner dan 300m geen registratie bij BIPT/IBPT nodig; voor
gebruik over afstand groter dan 300m is wel registratie bij BIPT/IBPT
nodig. Voor publiek gebruik buiten gebouwen is licentie van BIPT/IBPT
verplicht. Voor registratie of licentie kunt u contact opnemen met BIPT.

Regulatory information

L’utilisation en extérieur est autorisé sur le canal 10 (2457 MHz) et 11
(2462 MHz). Dans le cas d’une utilisation privée, a l’extérieur d’un bâti­ment, audessus d’un espace public, aucun enregistrement n’est néces­saire pour une distance de moins de 300m. Pour une distance supérieure
à 300m un enregistrement auprés de I’IBPT est requise. Pour une utili­sation publique à I’extérieur de bâtiments, une licence de I’IBPT est req­uise. Pour les enregistrements et licences, veuillez contacter I’IBPT.

Deutschland: License required for outdoor installations. Check with reseller for proce-

dure to follow.

Anmeldung im Outdoor-Bereich notwendig, aber nicht genehmigung­spflichtig. Bitte mit Händler die Vorgehensweise abstimmen.

France: Restricted frequency band: only channels 10 and 11 (2457 MHz and

2462 MHz respectively) may be used in France. License required for
every installation, indoor and outdoor installations. Please contact ART
for procedure to follow.

Bande de fréquence restreinte : seuls les canaux 10 à 11 (2457 et 2462
MHz respectivement) doivent être utilisés en France. Toute utilisation,
qu’elle soit intérieure ou extérieure, est soumise à autorisation. Vous
pouvez contacter I’Autorité de Régulation des Télécommuniations
(http://www.art-telecom.fr) pour la procédure à suivre.

Italia: License required for indoor use. Use with outdoor installations not

allowed.

9

E’necessaria la concessione ministeriale anche per l’uso interno. Verifi­care con i rivenditori la procedura da seguire. L’uso per installazione in
esterni non e’ permessa.

Nederland: License required for outdoor installations. Check with reseller for proce-

dure to follow.

Licentie verplicht voor gebruik met buitenantennes. Neem contact op
met verkoper voor juiste procedure.

USA-Federal Communications Commission (FCC)

This device complies with Part 15 of FCC Rules. Operation of the devices
in a Wireless LAN System is subject to the following two conditions:

❖ This device may not cause harmful interference.
❖ This device must accept any interference that may cause undesired

operation.

TOSHIBA is not responsible for any radio or television interference caused
by unauthorized modification of the devices included with this TOSHIBA

10

Regulatory information

Wireless LAN Mini PCI Card, or the substitution or attachment of
connecting cables and equipment other than specified by TOSHIBA.

The correction of interference caused by such unauthorized modification,
substitution or attachment will be the responsibility of the user.

Caution: Exposure to Radio Frequency Radiation

The Toshiba Wireless LAN Mini PCI Card will be installed with one of two
types of antennas. The both of antenna types, when installed are located at
the upper edge of the LCD screen.

For both antennas, the radiated output power of the TOSHIBA Wireless
LAN Mini PCI Card is far below the FCC radio frequency exposure limits.
Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in
such a manner that the potential for human contact during normal operation
is minimized. In normal operating configuration, the LCD in the upright
position, the distance between the antenna and the user should not be less
than 20cm. The antenna(s) used for this transmitter must not be co-located
or operating in conjunction with any other antenna or transmitter.
Antenna(s) used in 5.15-5.25GHz frequency band must be integral antenna
which provide no access to the end user.

Refer to the Regulatory Statements as identified in the documentation that
comes with those products for additional information.

Caution: Radio Frequency Interference Requirements

This device is restricted to indoor use due to its operation in the 5.15 to

5.25 GHz frequency range. FCC requires this product to be used indoors
for frequency range 5.15 to 5.25 GHz to reduce the potential for harmful
interference to co-channel Mobile Satellite systems.

High power radars are allocated as primary users of the 5.25 to 5.35 GHz
and 5.65 to 5.85 GHz bands. These radar stations can cause interference
with and/or damage this device.

The above Caution information applies to products that operate with an

802.11a device.

Taiwan

Article 14 Unless approved, for any model accredited low power radio frequency

electric machinery, any company, trader or user shall not change the
frequency, increase the power or change the features and functions of
the original design.

Regulatory information

Article 17 Any use of low power radio frequency electric machinery shall not

affect the aviation safety and interfere with legal communications. In
event that any interference is found, the use of such electric machinery
shall be stopped immediately, and reusing of such products can be
resumed until no interference occurs after improvement.

The legal communications mentioned in the above item refer to radio
communications operated in accordance with telecommunication laws and
regulations.

Low power radio frequency electric machinery shall resist against
interference from legal communications or from industrial, scientific and
medical radio emission electric machinery.

Using this equipment in Japan

In Japan, the frequency bandwidth of 2,400-2,483.5 MHz for second
generation lowpower data communication systems such as this equipment
overlaps that of mobile object identification systems (premises radio station
and specified low-power radio station).

1. Sticker

Please put the following sticker on devices incorporating this product.

11

2. Indication

The indication shown below appears on this equipment.

1 2.4 this equipment uses a frequency of 2.4GHz.
2 DS.This equipment uses DS-SS modulation.

3 The interference range of this equipment is less than 40m.

4 This equipment uses a frequency bandwidth from 2,400 MHz to

2,483.5 MHz.

It is possible to avoid the band of mobile object identification systems.

3. TOSHIBA Direct PC

Monday – Friday: 10:00 – 17:00

12

Regulatory information

Toll Free Tel: [phone]

Direct Dial: 03-3457-5916

Fax: [phone]

Device Authorization

This device obtains the Technical Regulation Conformity Certification and
the Technical Conditions Compliance Approval, and it belongs to the
device class of radio equipment of low-power data communication system
radio station stipulated in the Radio Law and the Telecommunications
Business Law of Japan.

The Name of the radio equipment: MPC13A-20/R

JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS
EQUIPMENT

Approval Number: D01-1128JP

TELECOM ENGINEERING CENTER Approval Number: 03NY.A0018,
03GZDA0017

The following restrictions apply:

❖ Do not disassemble or modify the device.
❖ Do not install the embedded wireless module into other device.

Interference Statement

This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate
radio frequency energy. If not installed and used in accordance with the
instructions, it may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation.

If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try and correct the interference by one or more of
the following measures:

❖ Reorient or relocate the receiving antenna.
❖ Increase the distance between the equipment and the receiver.
❖ Connect the equipment to an outlet on a circuit different from that to

which the receiver is connected.

❖ Consult the dealer or an experienced radio/TV technician for help.

Toshiba is not responsible for any radio or television interference caused by
unauthorized modification of the devices included with this Toshiba
Wireless LAN Mini PCI Card, or the substitution or attachment of
connecting cables and equipment other than specified by Toshiba.

Regulatory information

The correction of interference caused by such unauthorized modification,
substitution or attachment will be the responsibility of the user.

The following information is dependant on what type of wireless device is in
your computer.

Approved Countries/Regions for use for the Atheros
AR5001X Mini PCI Wireless network adapter

This equipment is approved to the radio standard by the countries/regions
in the following table.

Do not use this equipment except in the countries/regions in the following
table.

This device works on passive scan only.

A peer-to-peer mode is not available in 802.11a and Turbo Mode.

802.11b (2.4GHz)

Australia Austria Belgium

Canada Denmark Finland

France Germany Greece

Ireland Italy Liechtenstein

Luxembourg Netherlands New Zealand

Norway Portugal Sweden

Switzerland UK USA

13

802.11a (5GHz)

Australia Austria Belgium

Canada Denmark Finland

France Germany Greece

Ireland Italy Liechtenstein

Luxembourg Netherlands New Zealand

Norway Portugal Sweden

Switzerland UK USA

Turbo Mode (5GHz)

Canada USA

14

Regulatory information

Approved Countries/Regions for use for the Intel®
PRO/Wireless LAN 2100 3B Mini PCI Adapter

This equipment is approved to the radio standard by the countries/regions
in the following table.

Do not use this equipment except in the countries/regions in the following
table.

Argentina Australia Austria

Belgium Brazil Canada

Chile Denmark Finland

France Germany Greece

Iceland Ireland Italy

Japan Liechtenstein Luxembourg

Mexico Netherlands New Zealand

Norway Peru Portugal

Singapore Spain Sweden

Switzerland UK Uruguay

USA Venezuela

Approved Countries/Regions for use for the Toshiba
Mini PCI Wireless LAN Card

This equipment is approved to the radio standard by the countries/regions
in the following table.

Do not use this equipment except in the countries/regions in the following
table.

Australia Austria Belgium

Canada Denmark Finland

France Germany Greece

Hong Kong Iceland Ireland

Italy Japan Liechtenstein

Luxembourg Malaysia Netherlands

New Zealand Norway Philippines

Portugal Singapore Spain

Sweden Switzerland Thailand

UK USA

Regulatory information

15

Bluetooth wireless technology Interoperability

Bluetooth™ Cards from TOSHIBA are designed to be interoperable with
any product with Bluetooth wireless technology that is based on Frequency
Hopping Spread Spectrum (FHSS) radio technology, and is compliant to:

❖ Bluetooth Specification Ver.1.1, as defined and approved by The

Bluetooth Special Interest Group.

❖ Logo certification with Bluetooth wireless technology as defined by

The Bluetooth Special interest Group.

Bluetooth wireless technology is a new innovative technology, and TOSHIBA
has not confirmed compatibility of its Bluetooth™ products with all PCs and/
or equipment using Bluetooth wireless technology other than TOSHIBA
portable computers.

Always use Bluetooth™ cards from TOSHIBA in order to enable wireless
networks over two or more (up to a total of seven) TOSHIBA portable
computers using these cards. Please contact TOSHIBA PC product support
on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in
Europe or http://www.pcsupport.global.toshiba.com in the United States for
more information.

When you use Bluetooth™ cards from TOSHIBA close to 2.4 GHz Wireless
LAN devices, Bluetooth transmissions might slow down or cause errors. If
you detect certain interference while you use Bluetooth™ cards from
TOSHIBA, always change the frequency, move your PC to the area outside of
the interference range of 2.4 GHz Wireless LAN devices (40 meters/43.74
yards or more) or stop transmitting from your PC. Please contact TOSHIBA
PC product support on Web site http://www.toshiba-europe.com/computers/
tnt/bluetooth.htm in Europe or http://www.pcsupport.global.toshiba.com in
the United States for more information.

Bluetooth™ and Wireless LAN devices operate within the same radio frequency
range and may interfere with one another. If you use Bluetooth™ and Wireless LAN
devices simultaneously, you may occasionally experience a less than optimal
network performance or even lose your network connection. If you should
experience any such problem, immediately turn off either one of your Bluetooth™ or
Wireless LAN. Please contact Toshiba PC product support on web site http://
www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or http://
www.pcsupport.global.toshiba.com in the United States for more information.

Bluetooth wireless technology and your Health

The products with Bluetooth wireless technology, like other radio devices,
emit radio frequency electromagnetic energy. The level of energy emitted
by devices with Bluetooth wireless technology however is far much less
than the electromagnetic energy emitted by wireless devices like for
example mobile phones.

16

Regulatory information

Because products with Bluetooth wireless technology operate within the
guidelines found in radio frequency safety standards and recommendations,
TOSHIBA believes Bluetooth wireless technology is safe for use by
consumers. These standards and recommendations reflect the consensus of
the scientific community and result from deliberations of panels and
committees of scientists who continually review and interpret the extensive
research literature.

In some situations or environments, the use of Bluetooth wireless
technology may be restricted by the proprietor of the building or
responsible representatives of the organization. These situations may for
example include:

❖ Using the equipment with Bluetooth wireless technology on board of

airplanes, or

❖ In any other environment where the risk of interference to other

devices or services is perceived or identified as harmful.

If you are uncertain of the policy that applies on the use of wireless devices
in a specific organization or environment (e.g. airports), you are
encouraged to ask for authorization to use the device with Bluetooth
wireless technology prior to turning on the equipment.

Regulatory statements

This product complies with any mandatory product specification in any
country/ region where the product is sold. In addition, the product complies
with the following:

European Union (EU) and EFTA

This equipment complies with the R&TTE directive 1999/5/EC and has
been provided with the CE mark accordingly.

Canada-Industry Canada (IC)

This device complies with RSS 210 of Industry Canada.

Operation is subject to the following two conditions: (1) this device may
not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of this device.”

L ‘ utilisation de ce dispositif est autorisée seulement aux conditions
suivantes : (1) il ne doit pas produire de brouillage et (2) l’ utilisateur du
dispositif doit étre prét à accepter tout brouillage radioélectrique reçu,
même si ce brouillage est susceptible de compromettre le fonctionnement
du dispositif.

The term "IC" before the equipment certification number only signifies that
the Industry Canada technical specifications were met.

Regulatory information

Caution: FCC Interference Statement

This device complies with part15 of the FCC rules. Operation is subject to
the following two conditions:

❖ This device may not cause harmful interference, and
❖ This device must accept any interference received, including

interference that may cause undesired operation.

Note that any changes or modifications to this equipment not expressly
approved by the manufacturer may void the authorization to operate this
equipment.

Caution: Exposure to Radio Frequency Radiation

The radiated output power of the Bluetooth™ Card from TOSHIBA is far
below the FCC radio frequency exposure limits. Nevertheless, the
Bluetooth™ Card from TOSHIBA shall be used in such a manner that the
potential for human contact during normal operation is minimized.

In order to comply with FCC radio-frequency radiation exposure
guidelines for an uncontrolled environment, the Bluetooth™ Card from
TOSHIBA has to be operated while maintaining a minimum body to
antenna which are located on top of LCD distance of 20 cm.

Refer to the Regulatory Statements as identified in the documentation that
comes with those products for additional information.

The Bluetooth™ Card from TOSHIBA is far below the FCC radio
frequency exposure limits.

Nevertheless, it is advised to use the Bluetooth™ Card from TOSHIBA in
such a manner that human contact during normal operation is minimized.

17

Changes or modifications made to this equipment not expressly approved by
TOSHIBA or parties authorized by TOSHIBA could void the user’s authority
to operate the equipment.

Taiwan

Article 14 Unless approved, for any model accredited low power radio frequency

electric machinery, any company, trader or user shall not change the
frequency, increase the power or change the features and functions of
the original design.

Article 17 Any use of low power radio frequency electric machinery shall not

affect the aviation safety and interfere with legal communications. In
event that any interference is found, the use of such electric machinery
shall be stopped immediately, and reusing of such products can be
resumed until no interference occurs after improvement.

18

Regulatory information

The legal communications mentioned in the above item refer to radio
communications operated in accordance with telecommunication laws and
regulations.

Low power radio frequency electric machinery shall resist against
interference from legal communications or from industrial, scientific and
medical radio emission electric machinery.

Using this equipment in Japan

In Japan, the frequency bandwidth of 2,400-2,483.5 MHz for second
generation low-power data communication systems such as this equipment
overlaps that of mobile object identification systems (premises radio station
and specified low-power radio station).

1. Sticker

Please put the following sticker on devices incorporating this product.

2. Indication

The indication shown below appears on this equipment.

(1) (2) (3)

2.4FH1

(4)

1 2.4: this equipment uses a frequency of 2.4 GHz.
2 FH: This equipment uses FH-SS modulation.

3 The interference range of this equipment is less than 10m.

4 This equipment uses a frequency bandwidth from 2,400 MHz to

2,483.5 MHz. It is impossible to avoid the band of mobile object
identification systems.

3. TOSHIBA Direct PC

Monday – Friday: 10:00 – 17:00

Toll Free Tel: [phone]

Direct Dial: 03-3457-5916

Fax: [phone]

Regulatory information

19

Device Authorization

This device obtains the Technical Regulation Conformity Certification, and
it belongs to the device class of radio equipment of low-power data
communication system radio station stipulated in the Radio Law of Japan.

The Name of the radio equipment: EYXF2CS

TELECOM ENGINEERING CENTER

Approval Number: 01NYDA1305

The following restrictions apply:

❖ Do not disassemble or modify the device.
❖ Do not install the embedded wireless module into other device.

DVD-ROM and Multifunction Drive Safety Instructions

The DVD-ROM and Multifunction drives employ a laser system. To ensure
proper use of this product, please read this instruction manual carefully and
retain for future reference. Should the unit ever require maintenance,
contact an authorized service location.

Use of controls, adjustments or the performance of procedures other than
those specified may result in hazardous radiation exposure.

To prevent direct exposure to the laser beam, do not try to open the
enclosure.

Location of the required label

(Sample shown below. Location of the label and manufacturing
information may vary.)

This appliance contains a laser system and is classified as a “CLASS 1 LASER
PRODUCT.” To use this model properly, read the instruction manual carefully and
keep it for your future reference. In case of any trouble with this model, please
contact your nearest “AUTHORIZED service station.” To prevent direct exposure to
the laser beam, do not try to open the enclosure.

Use of controls or adjustments or performance of procedures other than those
specified in the owner’s manual may result in hazardous radiation exposure.

20

Regulatory information

Copyright

This guide is copyrighted by Toshiba America Information Systems, Inc.
with all rights reserved. Under the copyright laws, this guide cannot be
reproduced in any form without the prior written permission of Toshiba. No
patent liability is assumed, however, with respect to the use of the
information contained herein.

©2003 by Toshiba America Information Systems, Inc. All rights reserved.

Export Administration Regulation

This document contains technical data that may be controlled under the
U.S. Export Administration Regulations, and may be subject to the
approval of the U.S. Department of Commerce prior to export. Any export,
directly or indirectly, in contravention of the U.S. Export Administration
Regulations is prohibited.

Notice

The information contained in this manual, including but not limited to any
product specifications, is subject to change without notice.

TOSHIBA CORPORATION AND TOSHIBA AMERICA
INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO
WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER
INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY
DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO
ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY
FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY
FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR
OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES
BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT
SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES,
WHETHER BASED ON TORT, CONTRACT OR OTHERWISE,
ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR
ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE
THEREOF.

Trademarks

Satellite and Noteworthy are registered trademarks of Toshiba America
Information Systems, Inc. and/or Toshiba Corporation.

Microsoft, Direct3D, DirectSound, DirectMusic and Windows are
registered trademarks of Microsoft Corporation.

Dolby - Manufactured by Toshiba under license from Dolby Laboratories/
Dolby and the double-D symbol are trademarks of Dolby Laboratories.
i.LINK is a registered trademark of the Sony Corporation. Wi-Fi is a

Regulatory information

trademark of the Wireless Capability Ethernet Alliance. Bluetooth is a
trademark owned by its proprietor and used by Toshiba under license.
TouchPad and cPad are trademarks of Synaptics, Inc. Sound Blaster is a
registered trademark of Creative Labs, Inc. Intel and Pentium are registered
trademarks of the Intel Corporation. PS/2 is a registered trademark of IBM,
Inc.

All other brand and product names are trademarks or registered trademarks
of their respective companies.

21

Computer Disposal Information

This product contains mercury. Disposal of this material may be regulated
due to environmental considerations. For disposal, reuse or recycling
information, please contact your local government or the Electronic
Industries Alliance at www.eiae.org.

22

Introduction

Introduction

Welcome to the world of powerful and portable multimedia
computers! With your new Toshiba notebook computer, your
access to information can accompany you wherever you go.

You will find that the Windows
already installed on your computer. It offers exciting features
and easy Internet access.

This guide

This guide offers important information about your computer,
including solutions to the most common problems, in
addition to features and specifications.

For more detailed information, descriptions of other features,
and more extensive troubleshooting guidelines, see the
electronic user’s guide preinstalled on your system. It is also
available on the Web at pcsupport.toshiba.com

Safety icons

This guide contains safety instructions that must be observed
in order to avoid potential hazards that could result in
personal injuries, damage to your equipment, or loss of data.
These safety cautions have been classified according to the
seriousness of the risk, and the icons highlight these
instructions as follows:

®

XP operating system is

.

DANGER

Indicates an imminently hazardous situation which, if not avoided,
will result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not avoided, may
result in property damage.

Provides important information.

Other icons used

Additional icons highlight other helpful or educational
information:

HINT: This icon denotes helpful hints and tips.

Other documentation

Your computer comes with all or some of the following
documentation in addition to this resource guide:

❖ An electronic version of the user’s guide. Look for the

user’s guide icon on your desktop or in the DOCS folder
on the C: drive.

❖ Guides for other programs that may come preinstalled on

your computer or that are available for installation on
your Recovery Media.

❖ For accessory information, visit Toshiba's web site at

toshiba.com.

❖ The Microsoft

documentation which explains the features of the
operating system.

Setting up your computer and getting started

®

Windows® operating system

23

Setting up your computer and getting started

Strain and stress injuries are becoming more common as
people spend more time using their computers. With a little
care and proper use of the equipment, you can work
comfortably throughout the day.

Using the computer keyboard incorrectly can result in discomfort
and possible injury. If your hands, wrists, and/or arms bother you
while typing, stop using the computer and rest. If the discomfort
persists, consult a physician.

For more information, consult books on ergonomics,
repetitive-strain injury, and repetitive-stress syndrome.

Placement of the computer

Proper placement of the computer and external devices is
important to avoid stress-related injuries. Consider the
following when placing your computer.

24

❖ Place the computer on a flat surface at a comfortable

❖ If you are using an external monitor, the top of the

❖ If you use a paper holder, set it at about the same height

Seating and posture

When using your computer, maintain good posture with your
body relaxed and your weight distributed evenly. Proper
seating is a primary factor in reducing work strain.

Precautions

Your notebook computer is designed to provide optimum
safety and ease of use, and to withstand the rigors of travel.
You should observe certain precautions to further reduce the
risk of personal injury or damage to the computer.

Setting up your computer and getting started

height and distance. You should be able to type without
twisting your torso or neck, and look at the screen
without slouching.

display should be no higher than eye level.

and distance as the screen.

Never apply heavy pressure to the computer or subject it to sharp
impacts. Excessive pressure or impact can damage computer
components or otherwise cause your computer to malfunction.

Some PC Cards become hot with prolonged use. If two cards are
installed, both can become hot even if only one is being used.
Overheating of a PC Card can result in errors or instability in its
operation.

Be careful when you remove a PC Card that has been used for
lengthy periods of time.

Connecting the AC adapter

The AC adapter allows you to power the computer from an
external AC power source and to charge the computer’s batteries.

Use only the AC adapter supplied with your computer or an
equivalent adapter that is compatible. Use of any incompatible
adapter could damage your computer. Toshiba assumes no liability
for any damage caused by use of an incompatible adapter.

Setting up your computer and getting started

When you connect the AC adapter to the computer, always follow the
steps in the exact order as described in the User's Manual.
Connecting the power cable to a live electrical outlet should be the
last step; otherwise, the adapter DC output plug could hold an
electrical charge and cause an electrical shock or minor bodily injury
when touched. As a general safety precaution, avoid touching any
metal parts.

Power cable

Power Cable and AC Adapter

Hold the power cable by its plug when you connect/disconnect it. Do
NOT pull the cable itself. Doing so may damage the power cable and
result in a short circuit or electric shock.

Handling the cord on this product will expose you to lead, a
chemical known to the State of California to cause birth defects or
other reproductive harm. Wash hands after handling.

25

AC adapter

Connecting a printer

Before you can connect a printer, you need to know whether
it uses a serial or a parallel interface. Check the printer’s
documentation. If the printer can be switched between serial
and parallel mode, choose parallel because it is faster.

You also need a suitable printer cable, which may come with
your printer. Otherwise, you can purchase one from a
computer or electronics store.

If your printer is ECP- or IEEE-compliant, make sure your printer
cable is an IEEE 1284 cable.

Installing additional memory (optional)

Before you install or remove a memory module, turn off the computer
using the Start menu. If you install or remove a memory module
while the computer is in Standby or Hibernation mode, data will be
lost.

26

Setting up your computer and getting started

Your computer comes with enough memory to run most of
today’s popular applications. You may want to increase the
computer’s memory if you use complex software or process
large amounts of data.

Additional memory comes in various sized modules. You can
install a maximum of two modules in your computer’s
expansion memory slots, located on the bottom of your
computer.

You need a standard Phillips no. 1 screwdriver to install a
memory module.

To avoid damaging the computer’s screws, use a standard Phillips
no. 1 screwdriver that is in good condition.

The computer has two memory expansion slots—Slot A and
Slot B. You can install one or two memory modules.

1 Shut down your computer completely using the Shut

Down command.

2 Unplug the computer.

Installing a memory module with the computer’s power on may
damage the computer, the module, or both.

3 Close the display panel and remove any cables you may

have connected.

4 Turn the computer upside down.

5 Locate and remove the screws that hold the cover plate in

place, and lift the cover off of the memory module bay.

Removing the memory module cover

Setting up your computer and getting started

Static electricity can damage the memory module. Before you handle
the module, touch a grounded metal surface to discharge any static
electricity you may have built up.

To avoid damaging the memory module, be careful not to touch its
pin connector on the side you insert into the computer.

27

6 Remove the new memory module from its antistatic

packaging.

7 Insert the memory module in the slot and gently press it

down into place.

The clips on either side of the module will click to secure
the module.

Inserting the memory module into the slot

8 Replace the cover plate and the screws.

9 Turn the computer over and restart it.

When you turn on the computer, it automatically
recognizes the additional memory.

Removing a memory module

If you need to remove a memory module:

1 Complete steps 1 through 6 in “Installing additional

memory (optional)” on page 25 to shut down the
computer and open the memory module cover.

2 Pull the clips away from the memory module.

The memory module pops partially out of the slot.

28

Your computer’s TFT display

Pulling the clips away from the memory module

3 Carefully remove the module from the slot.

4 Replace the cover plate and screws.

5 Turn the computer over and restart it.

Your computer’s TFT display

Small bright dots may appear on your TFT display when you
turn on your computer. Your display contains an extremely
large number of thin-film transistors (TFT) and is
manufactured using high-precision technology. Any small
bright dots that may appear on your display are an intrinsic
characteristic of the TFT manufacturing technology.

Inserting and removing PC Cards

Your Satellite M20 Series computer comes with two stacked
PC Card slots and supports three types of PC Cards:

❖ Type I cards—You can install up to two of these cards,

one in each slot.

❖ Type II cards—You can install up to two of these cards,

one in each slot.

❖ Type III cards—You can install just one of these cards.

Inserting a PC Card

Before you insert a PC Card, refer to the documentation that
comes with the card to see if you need to do anything before
you insert it.

When preparing to insert a PC Card, there are three methods:

❖ Turn off the computer and follow the steps below.

Inserting and removing PC Cards

❖ Insert the PC card while the computer is running. Follow

the steps below.

❖ Hot swap the card (choose this method if there is already

a PC Card in the slot you wish to use). Stop the PC Card
by clicking the Safely Remove Hardware icon on the
System tray. After the PC Card is stopped, it is safe to
remove it. Follow the steps below.

1 Locate the PC Card slots on the left side of the computer.

2 If the PC Card slots are locked, unlock them by turning

the computer over, locating the PC Card lock, and sliding
the lock into the unlocked position.

3 Insert the PC Card.

If you have a Type III card, insert it into the lower slot. If
you have a Type I or Type II card, insert it into either the
upper or lower slot.

29

Inserting a PC Card

4 When the card is almost all the way into the slot, push

firmly, but gently, to ensure a firm connection with the
computer. Do not force the card into position.

5 To lock the PC Card in its slot, turn the computer over

and slide the lock into the locked position.

Removing a PC Card

Stop the PC Card by clicking the Safely Remove Hardware
icon on the System tray. After the PC Card is stopped, it is
safe to remove it.

1 If the PC Card slots are locked, unlock them by turning

the computer over, locating the PC Card lock and sliding
it into the unlocked position

30

Learning the basics

2 Locate the PC Card ejection button that corresponds to

the slot in which your PC Card is installed.

The top tab releases a card in the upper slot. The bottom
tab releases a card in the lower slot.

3 Press the PC Card eject button once to extend it, and push

it again to remove the PC Card.

Press the PC card ejection button once to extend it

The PC Card ejects slightly from the slot.

4 Grasp the edges of the PC Card and pull it out of the slot.

Learning the basics

Computing tips

❖ Save your work frequently.

Your work stays in the computer’s temporary memory
until you save it to the disk. You will lose all unsaved
work if, for example, a system error occurs and you must
restart your computer, or your battery runs out of charge
while you are working. Your computer can be configured
to warn you when the battery is running low.

HINT: Some programs have an automatic save feature that you can
turn on. This feature saves your file to the hard disk at preset
intervals. See your software documentation for details.

❖

Back up your files to diskettes (or other removable
storage media) on a regular basis. Label the backup
copies clearly and store them in a safe place.

❖ Scan all new files for viruses.

Learning the basics

❖ Never turn off the computer if a drive indicator light

indicates a drive is active.

The Windows® XP operating system records information, such as
your desktop setup, during its shutdown procedure. If you do not let
the operating system shut down normally, details such as new icon
positions may be lost.

Using the AccuPoint II® pointing device

The button in the middle of the keyboard is the AccuPoint II
pointing device. Together with the primary and secondary
AccuPoint II buttons, it provides the same functionality as a
mouse — enabling you to move the cursor and to select items
on the screen.

31

AccuPoint II pointing device

Internet Back button
Universal scroll

Primary AccuPoint II button

Secondary AccuPoint II button

AccuPoint II pointing system

HINT: If you would rather use a mouse or trackball, you can connect
one to the computer’s serial port, USB port, or PS/2 port.

To move the cursor, gently push the AccuPoint II pointing
device in the direction you want the cursor to move. Pushing
harder on the AccuPoint II

pointing device moves the cursor

faster.

The primary AccuPoint II button corresponds to the primary
(typically left) mouse button. When a step instructs you to
click or choose an item, move the cursor to the item, then
press and release the primary AccuPoint II button. To double­click, press the primary AccuPoint II button twice in rapid
succession.

The secondary button acts as the second (typically right)
mouse button. The function of the secondary AccuPoint II
button depends on the program you are using. Check your
program’s documentation to determine whether it uses the

32

Playing a CD or DVD

right mouse button. For more information on programming
buttons and keys, see “Fn-esse” in the electronic user’s guide.

The small left button performs the Internet Back button.

The small right button performs the Universal scroll.

Playing a CD or DVD

Your Satellite M20 Series computer may have a DVD-ROM,
or Multifunction drive.

Digital versatile discs (DVDs) provide a significant increase
in data storage and support features that are not available on
any other video platform. These features include wide-screen
movies, multiple language tracks, digital surround sound,
multiple camera angles, and interactive menus. The computer
can play high-resolution video at up to 30 frames per second.

HINT: Your DVD-ROM or DVD-ROM/CD-RW drive is designed to
play region 1 (North America) DVD-ROMs.

You use CD-ROMs to load and run software, and to access
reference material such as catalogs, as well as listen to music.

Drive in-use indicator light
Eject button
Manual eject hole

Sample DVD-ROM/Multifunction drive

Drive in-use indicator light—Indicates when the DVD­ROM or Multifunction drive is in use.

Eject button—Press to release the disc tray. The eject button
does not function when the system is off.

Do not press the eject button or turn off the computer while the in­use indicator light is glowing. Doing so could damage the disc or the
drive.

When the disc tray is open, be careful not to touch the lens or the
area around it. Doing so could cause the drive to malfunction.

Manual eject hole—Use if you need to release the disc tray
when the power is off. Use a straightened paper clip or other
narrow object to press the manual eject button located inside
the hole.

Never use a pencil to press the eject button. Pencil lead can break
off inside the computer and damage it.

Inserting compact discs

To insert a compact disc into the DVD-ROM or
Multifunction drive:

1 Make sure the computer is turned on.

2 Make sure the in-use indicator light is off.

3 Press the DVD-ROM or Multifunction drive’s eject

button.

The disc tray slides partially out of the drive (about 1
inch).

HINT: The drive will not open if the computer’s power is off.

Playing a CD or DVD

33

4 Grasp the tray and pull it fully open.

The drive tray fully extended

5 Hold the disc by its edges and check that it is free of dust.

If the disc is dusty, clean it as described in the electronic
user’s guide.

6 Place the disc carefully in the disc tray, label side up.

34

Playing a CD or DVD

Positioning the disc in the drive

7 Gently press the disc onto the center spindle until you

feel it click into place.

Handle DVDs and CDs carefully, making contact only with the center
hole and edge. Do not touch the surface of the disc. Do not stack
discs. If you incorrectly handle the discs, you could lose data.

8 Make sure the disc is completely on the spindle and is

lying flat on the tray.

If you insert the disc incorrectly, it may jam the drive. If this happens,
contact your Toshiba support for assistance.

9 Push the disc tray in by pressing gently on the center of

the tray until it clicks into place.

You are ready to use the disc.

Removing compact discs

To remove a compact disc (CD or DVD) with the computer
turned on:

1 Press the eject button on the drive.

Do not press the eject button while the in-use indicator light is
glowing. Doing so could damage the disc or the drive.

Also, if the disc is still spinning when you open the disc tray, wait for
it to stop spinning before you remove it.

2 Pull the tray until it is fully open, remove the disc, and

place it in its protective cover.

3 Gently push the tray in to close it.

Moving the computer

To remove a compact disc with the computer turned off:

1 Insert a slender object, such as a straightened paper clip,

into the manual eject hole.

2 Gently pull the tray out until it is fully open, remove the

disc, and place it in its protective cover.

3 Gently push the tray in to close it.

Moving the computer

Before moving your computer, even across the room, make
sure all disk activity has ended (the in-use indicator lights
stop glowing) and all external peripheral cables are
disconnected.

Never pick up the computer by its display panel or by the back
(where the ports are located).

Mobile computing

Running the computer on battery power

The computer contains a removable lithium ion (Li-ion)
battery pack that provides power when you are away from an
AC outlet. This is the main battery. You can recharge it many
times.

35

Battery Notice

To ensure that the battery pack maintains its maximum
capacity, operate the computer on battery power at least once
a month until the battery pack is fully discharged. Refer to
“Extending Battery Life” in this document for procedures. If
the computer is continuously operated on AC power, either
through an AC adapter or a docking station for an extended
period, more than a month, the battery may fail to retain a
charge. It may not function efficiently over the expected life
of the battery and the Battery LED may not indicate a low­battery condition.

In addition to the main battery, you may also have a second
battery installed in the Slim SelectBay. If you travel and need
to work for many hours without an AC power source, you
may purchase a battery module for use in the computer’s

36

Mobile computing

Slim SelectBay, or carry additional charged battery packs
with you.

The computer also has an internal real-time-clock (RTC)
battery. The RTC battery powers the RTC memory that stores
your system configuration settings and the current time and
date information.

The RTC battery does not charge while the computer is turned off,
even when AC power is attached.

Monitoring battery power

The computer’s main battery light gives you an indication of
the main battery’s current charge:

❖ Green indicates the AC adapter has fully charged the

battery.

❖ Amber indicates the AC adapter is charging the battery.

❖ Off indicates that the battery is not being charged.

Battery life and charge time may vary depending upon power
management settings, applications and features used.

❖

Flashing amber indicates that the computer is using
battery power, and the battery’s charge is running low.

HINT: Be careful not to confuse the battery light ( ) with the on/off
light ( ). When the on/off light flashes amber, it indicates that the
system is suspended (using Windows® XP Standby command).

Setting battery alarms

Your computer can be configured to warn you when the
battery is running low. For more information, see “What to do
when the battery alarm sounds” in the electronic user’s guide.

Changing the main battery

When your battery power is running low, you have two
options: connect the computer to an AC power source or
install a charged battery.

If your battery discharges fully, your information will be lost. Be sure
to save your work often.

Mobile computing

When handling a battery, be careful not to drop it or short-circuit its
terminals.

37

To change the battery:

1 Save your work.

2 Shut down and turn off the computer.

3 Remove all cables connected to the computer.

4 Turn the computer over.

5 If the battery lock is in the locked position (towards the

center of the computer), slide it towards the edge of the
computer to unlock it.

6 Slide the battery release latch to release the battery.

Battery release latch

7 Pull the discharged battery module out of the computer.

Removing the discharged battery

If the battery is leaking or its case is cracked, put on protective
gloves to handle it, and discard it immediately following the advice
in the electronic user’s guide.

8 Insert the charged battery into the slot until the latch

clicks.

38

Mobile computing

The battery pack has been designed so that you cannot
install it with reverse polarity.

If the battery does not slide into the slot easily, move the battery
release lock to the unlocked position and try again. Do not force the
battery into position.

9 Reset the battery lock to the locked position.

10 Turn the computer right side up.

11 Reconnect any cables.

12 Restart the computer.

Safety Precautions

❖ Turn off the computer’s power immediately and

disconnect the power cord from the power socket, if the
battery pack produces an odor, overheats or changes
color or shape while it is being used or charged. Carefully
remove the battery pack from the computer.

❖ Never try to disassemble a battery pack.

❖ Never overcharge or reverse charge a battery.

Overcharging will shorten its life and reverse charging
could destroy it, causing the release of toxic fumes.

❖ Avoid touching the metal terminals of the battery with

another metal object. Short-circuiting the battery will
cause it to overheat and may cause permanent damage to
the battery or the computer.

❖ Never incinerate a spent battery, as this will cause it to

explode and release toxic materials.

❖ If a battery is leaking or damaged, replace it immediately.

Use protective gloves when handling a damaged battery.

❖ To replace the main battery, use an identical battery that

you can purchase through www.toshibaaccessories.com.

❖ Reverse Polarity should be avoided with all batteries. The

main battery is designed so that it cannot be installed in
reverse polarity.

❖ Charge the battery pack only in the computer or in a

battery charger designated as an approved option.

❖ When you install the battery pack, you should hear a

click when it is seated properly.

❖ Do not expose the battery pack to fire. The battery pack

could explode.

Maximizing battery life

To maximize the life of your battery pack:

❖ At least once a month, disconnect the computer from a

power source and operate it on battery power until the
battery pack fully discharges. Before doing so, follow the
steps below:

1 Turn off the computer’s power.

2 Disconnect the AC adapter and turn on the

computer’s power. If it does not turn on, go to step 4.

3 Operate the computer on battery power for five

minutes. If the battery pack has at least five minutes
of operating time, continue operating until the battery
pack is fully discharged. If the battery light LED
flashes or there is some other warning to indicate a
low battery, go to step 4.

Mobile computing

39

4 Connect the AC adapter to the computer and the

power cord to a power outlet. The DC-IN or AC
power-light LED should glow green, and the Battery
LED should glow amber to indicate that the battery
pack is being charged. If the DC-IN or AC power­light indicator does not glow, power is not being
supplied. Check the connections for the AC adapter
and power cord.

5 Charge the battery pack until the Battery LED glows

green.

❖ If you have extra battery packs, rotate their use.

❖ If you will not be using the system for an extended

period, more than one month, remove the battery pack.

❖ Disconnect the AC adapter when the battery is fully

charged. Overcharging makes the battery hot and
shortens life.

❖ If you are not going to use the computer for more than

eight hours, disconnect the AC adapter.

40

If something goes wrong

❖ Store spare battery packs in a cool dry place out of direct

sunlight.

If something goes wrong

Problems that are easy to fix

Your program stops responding.

If you are working with a program that suddenly freezes all
operations, chances are the program has stopped responding.
You can exit the failed program without shutting down the
operating system or closing other programs.

To close a program that has stopped responding:

1 Press

2 Select the program you want to close, then click End

Ctrl, Alt, and Del simultaneously (once).

The Windows Task Manager window appears.

The words “not responding” appear beside the name of
the program that is not responding.

Tas k.

Closing the failed program should allow you to continue
working. If it does not, continue with step 3.

3 Close the remaining programs one by one by selecting

the program name, then End Task.

4 Click Start, Turn off computer.

5 The Turn off computer window appears.

6 Click Turn o f f.

The computer turns off.

Your program performs an illegal operation.

If you receive the message, “

operation

consult the software manufacturer.

To record the details:

1 Click the Details button and select the text the operating

,” you should record the details of the message and

system displays.

Your program has performed an illegal

If something goes wrong

41

The Details button displays information that the software
manufacturer needs to help you solve your problem.

2 Press

Ctrl and C simultaneously to copy the text to the

clipboard.

3 Open Notepad (click Start, point to All Programs, then

point to Accessories and click Notepad).

4 Press

Ctrl and V simultaneously to paste the details into

Notepad.

5 Add a paragraph break and type some notes describing

what you were doing when you received the message.

Save the file and refer to it when you contact the software
manufacturer.

Problems when you turn on the computer

These problems may occur when you turn on the power.

The computer will not start.

Make sure you attached the AC adapter and power cable
properly or have installed a charged battery.

Press and hold down the power button for a few seconds.

If you are using the AC adapter, check that the wall outlet is
working by plugging in another device, such as a lamp.

The computer starts but, when you press a key, nothing
happens.

You are probably in Stand By mode and have a software or
resource conflict. When this happens, turning the power on
returns you to the problem instead of restarting the system.
To clear the condition, press

Ctrl, Alt, and Del simultaneously.

Clearing the condition may get the computer running, but it
won’t solve a resource conflict. Read the documentation that
came with the conflicting device.

The keyboard produces unexpected characters.

A keypad overlay may be on. If the numeric keypad or cursor
control light is on, press
the cursor control light or press

Fn and F10 simultaneously to turn off

Fn and F11 simultaneously to

turn off the numeric keypad light.

42

If something goes wrong

If the problem occurs when both the keypad overlays are off,
make sure the software you are using is not remapping the
keyboard. Refer to the software’s documentation and check
that the program does not assign different meanings to any of
the keys.

Display problems

Here are some typical display problems and their solutions:

The display is blank.

Display Auto Off may be in effect. Press any key to activate
the screen.

You may have activated the instant password feature by
pressing
password, press the
If no password is registered, press
and allows you to continue working.

If you are using the built-in screen, make sure the display
priority is not set for an external monitor. To do this, press
and
problem, press
display priority to its previous setting.

Small bright dots appear on your TFT display when you
turn on your computer.

Fn and F1 simultaneously. If you have registered a

F5 simultaneously (once). If this does not correct the

Enter key, type the password and press Enter.

Enter. The screen reactivates

Fn

Fn and F5 simultaneously again to return the

Your display contains an extremely large number of thin-film
transistors (TFT) and is manufactured using high-precision
technology. The small bright dots that appear on your display
are an intrinsic characteristic of the TFT manufacturing
technology.

PC Card problems

PC Card checklist

❖ Make sure the card is inserted properly into the slot.

❖ Make sure all cables are securely connected.

❖ Occasionally a defective PC Card slips through quality

control. If another PCMCIA-equipped computer is
available, try the card in that machine. If the card
malfunctions again, it may be defective.

Resolving PC Card problems

The slots appear dead and cards that worked no longer
do.

Check the PC Card status:

1 Click Start.

2 Click My Computer icon with the secondary button,

then click Properties.

The System Properties dialog box appears.

3 Click the Hardware tab.

4 Click the Device Manager button.

5 Double-click the PCMCIA adapter.

6 Double-click the appropriate PC Card.

The operating system displays your PC Card’s Properties
dialog box, which contains information about your PC
Card configuration and status.

The computer stops working (hangs) when you insert a
PC Card.

The problem may be caused by an I/O (input/output) conflict
between the PCMCIA socket and another device in the
system. Use Device Manager to make sure each device has its
own I/O base address.

Since all PC Cards share the same socket, each card is not
required to have its own address.

If you need further assistance

43

If you need further assistance

If you have followed the recommendations in this chapter and
are still having problems, you may need additional technical
assistance.

Before you call

Since some problems may be related to the operating system
or the program you are using, it is important to investigate
other sources of assistance first.

Try the following before contacting Toshiba:

44

If you need further assistance

❖ Review the troubleshooting information in your

operating system documentation.

❖ If the problem occurs while you are running a program,

consult the program’s documentation for troubleshooting
suggestions. Contact the software company’s technical
support group for their assistance.

❖ Consult the dealer from whom you purchased your

computer and/or program. Your dealer is your best source
for current information.

Detailed system specifications are available at

www.ts.toshiba.com by selecting your particular product and

model number, clicking GO, and then clicking the Detailed
Specs link from the menu on the left. Or just refer to the

computer documentation that shipped with your product.

For the number of a Toshiba dealer near you in the United
States, call: [phone].

Contacting Toshiba

If you still need help and suspect that the problem is
hardware-related, Toshiba offers a variety of resources to help
you. Start with accessing Toshiba on the Internet using any
Internet browser by typing pcsupport.toshiba.com

Toshiba voice contact

Before calling Toshiba, make sure you have:

❖ Your computer’s serial number.

❖ The computer and any optional devices related to the

problem.

❖ The Recovery media that came with your system.

❖ Name and version of the program involved in the

problem along with its installation CD-ROM.

❖ Information about what you were doing when the

problem occurred.

❖ Exact error messages and when they occurred.

For technical support, call the Toshiba Global Support
Centre:

Within the United States at [phone]

Outside the United States at [phone]

Power cable connectors

pp

)

Your notebook computer features a universal power supply
you can use worldwide. This appendix shows the shapes of
the typical AC power cable connectors for various parts of the
world.

Power cable connectors

45

USA and Canada
(UL and CSA
a

roved

United Kingdom
(BS approved)

Australia

(AS approved)

Europe

(VDA and

NEMKO approved)

Features and specifications

This section lists the computer’s features.

The information in the specifications section of this Resource Guide
reflects the most recent information and updates, and may differ
slightly from features and/or functionality described in the electronic
user’s guide installed on your computer.

To stay current on the most recent software and hardware options for
your computer, and for other product information, be sure to
regularly check the Toshiba web site at pcsupport.toshiba.com.

Technology and processor

Microprocessor Intel® Pentium® M processor at 1.30 GHz, 1.40 GHz,

1.50 Ghz, and 1.60 GHz

CPU performance in your computer product may vary
from specifications under the following conditions:

- use of certain external peripheral products

- use of battery power instead of AC power without
changing factory pre-set power management settings

- use of certain multimedia games or videos with special
effects

- use of standard telephone lines or low speed network
connections

- use of complex modeling software, such as high end
computer aided design applications

46

Features and specifications

- use of computer in areas with low air pressure (high
altitude >1,000 meters or >3,280 feet above sea level)

- use of computer at temperatures outside the range of
5°C to 35°C (41°F to 95° F) or >25°C (77°F) at high
altitude (all temperature references are approximate).

CPU performance may also vary from specifications due to
design configuration.

Under some conditions, your computer product may
automatically shut-down. This is a normal protective feature
designed to reduce the risk of lost data or damage to the
product when used outside recommended conditions. To avoid
risk of lost data, always make back-up copies of data by
periodically storing it on an external storage medium. For
optimum performance, use your computer product only under
recommended conditions. Read additional restrictions under
“Environmental Conditions” in your product Resource Guide.
Contact Toshiba Technical Service and Support for more
information

Graphics Intel 855GM GMCH integrated graphics controller, 3D

graphics accelerator, AGP bus support; 2D graphics
accelerator, BitBLT hardware, hardware cursor,
DirectDraw support

Power

Main battery Removable Lithium Ion (Li-Ion) battery (6 cell)

Battery life may vary depending on product model,
configuration, applications, power management settings
and features utilized. Recharge time varies depending on
usage. Battery may not charge while computer is
consuming full power. After a period of time, the battery
will lose its ability to perform at maximum capacity and
will need to be replaced. This is normal for all batteries.
To purchase a new battery pack, see the accessories
information that shipped with your computer or visit the
Toshiba Web site at www.accessories.toshiba.com

RTC battery The RTC battery provides power for the internal real-time

clock and calendar

.

Storage capacity

Hard disk 2.5-inch removable drive and controller provides non-

volatile storage for 30 GB, 40 GB, 60 GB, or 80 GB (GB
means 1 billion bytes)

3.5-inch diskette drive
module

External USB drive accommodates 1.44 MB, high density
(2HDD) diskettes

Features and specifications

47

Ports

DC-IN Lets you connect the computer to AC power, using the AC

Headphone jack Use the 3.5 mm headphone jack to connect stereo

Microphone jack 3.5 mm stereo jack lets you connect an external monaural

RGB (monitor) port 15-pin, analog VGA port lets you connect an external

Modem port The modem port lets you connect the internal modem

USB ports Support USB peripherals

Parallel port ECP-compatible parallel port that provides a Centronics-

Serial port 9-pin, high speed, buffered serial port lets you connect an

Video out port RCA composite port lets you connect the computer to an

adapter and power cable

headphones or other audio output devices. Connecting
headphones or other devices to this jack automatically
disables the internal speakers

microphone or other audio input device

monitor or projector

directly to a telephone line via an RJ11 connection

compatible connection to a printer or other parallel output or
bi-directional device. It gives increased performance when
you’re using an ECP-compatible parallel device

external modem, serial mouse, serial printer or other serial
device

external NTSC/PAL video device such as a standard
television, using an RCA cable

Standard hardware

Memory The system may come with 256 MB or 512 MB of RAM,

Display options 14.1-inch (measured diagonally) active matrix Thin Film

Communication Integrated V92* modem

expandable to 2,048 MB (2 GB)*

*these capacities require the availability of 1,024 MB
memory modules

Transistor (TFT) color LCD displays up to 16 million
colors at 1600 x 1200 (virtual display), 1400 x 1050
(virtual display), 1280 x 1024 (virtual display),
1024 x 768, 800 x 600, 640 x 480

*Due to FCC limitations, speeds of 53 kbps are the maximum
permissible rates during downloads. Actual data transmission speeds
will vary depending on on-line conditions.

For more detailed information regarding your system's
modem, visit the Toshiba web site at toshiba.com.

48

Features and specifications

Pointing device AccuPoint® II pointing device provides the functionality of

a mouse or other pointing device

PC card slots Two stacked PC Card slots let you install two Type II and

one Type III PC Cards

®

Sound controller ADI AD1886, 16-bit stereo, Sound Blaster

Pro and FM
synthesis support; built-in stereo speakers; full duplex
sound, 64-channel wavetable music synthesis;
DirectSound

®

Direct3D®Sound, DirectMusic

®

DVD-ROM/
CD-RW drive

24x CD-ROM, 8x DVD-ROM, 24x CD-R, 24x CD-RW,
4x DVD-R, 4x DVD-RW, 4x DVD Multi

Compatibility: CD-ROM, CD-R (read/Write), CD-RW
(read/re-write), DVD-ROM, DVD-R (Read only), DVD­RW (read), DVD Multi (read)

DVD Multi drive 24x CD-ROM, 8x DVD-ROM, 24x CD-R, 24x CD-RW,

4x DVD-R, 4x DVD-RW, 4x DVD Multi

Compatibility: CD-ROM, CD-R (read/write), CD-RW
(read/re-write), DVD-ROM, DVD-R (read/write), DVD­RW (read/write), DVD-RAM (read/write)

Wireless
communication

The computer may come with an optional integrated Wi-Fi
wireless LAN mini PCI communication module providing
wireless LAN functions.

Toshiba recommends that Wi-Fi options be factory-installed at the
time of order.

Index

Index

49

A

AC adapter 24
AC power light 24
AccuPoint II pointing device 31
adding memory 26
avoiding injury 23

B

battery

changing
installing 36
removing 37
unlocking 37

battery alarms 36
battery life, maximizing 39
battery power

running on

battery safety 38
built-in features 45
button

eject
internet 32
scroll 32

36

35

32

C

CD

playing

32

CD-ROMs

using

32

changing

main battery

comfort

chair

compact disc

positioning
removing 34

compact discs

handling
inserting 33

36

24

34

34

computer

moving

35

placement 23

computing tips 30
connecting

AC adapter
PC Cards 28
printer 25

24

D

Digital Versatile Discs (DVDs) 32
display

screen is blank

documentation 23
drive in-use indicator light 32
DVD

playing

DVD-ROM/Multifunction drive

opening

DVDs 32

42

32

33

E

eject button 32
eject hole

manual

33

environmental considerations 23
ergonomics

seating guidelines

error messages

program has performed an illegal

operation

24

40

F

files

backing up
saving 30

Fn-esse 32

30

I

icons

50

Index

safety 22

indicator light

drive in-use

installing

main battery
PC Cards 28

interference statement 12
internal drives 48
internet button 32

32

36

K

keyboard

not working
unexpected characters 41

41

L

lights

AC power

24

M

main battery

changing

manual eject hole 33
memory

adding
expansion slots 26

memory module

installing
removing 27, 28

Microsoft Windows XP 22
mobile computing 35
moving the computer 35

36

26

26

O

operating system 22

P

PC Card

checklist
inserting 28
problem solving 43

PC card

computer stops working
removing 29

PC cards

types

42

28

43

port

specifications

power

cable connectors
computer will not start 41
specifications 46

power devices 48
precautions 24
printer

connecting

problem solving

computer hangs when PC card

inserted

computer will not power up 41
contacting Toshiba 43, 44
display is blank 42
illegal operation 40
keyboard

not responding

keyboard produces unexpected

characters

PC Card

checklist

PC Card slots appear dead 43
program not responding 40

processor

specifications

47

45

25

43

41

41

42

45

S

safety

icons

22

precautions 24

screen

blank

42

scroll button 32
setting up

AC adapter

specifications 45

ports 47
power 46
processor 45
standard hardware 47
storage capacity 46

standard hardware, specifications 47
storage capacity, specifications 46

24

T

tips on computing 30
Toshiba Accessories

information

23

U

using the AccuPoint II pointing device

31

W

Web sites 44
Web sites 26

Index

51

C1810-2