Toshiba HD-EP30, HD-EP35 User Manual

Firmware Update Information for Owners of Toshiba HD DVD Players:
Models HD-EP30 and HD-EP35

Firmware Update Version: 1.3
Applicable Models: HD-EP30 and EP35

Overview:

As a part of our commitment to provide world-class service to our customers, Toshiba is supplying this
firmware update for use by purchasers of Toshiba HD DVD Player models HD-EP30 and EP35. This
firmware update is intended to improve network connectivity for supporting the download of web­enabled network content associated with certain HD DVD discs, improves certain video and audio
processing capabilities, and also addresses certain disc playback and HDMI/DVI related issues
identified by Toshiba.

Important Note:

Certain HD DVD discs may contain or have the capability of downloading studio-provided, web-enabled
network content. To minimize any potential compatibility and/or connectivity issues, before viewing such
content, it is recommended that you perform the firmware update process to ensure that your HD DVD
player is using the latest firmware version.

How to obtain and install the firmware update:

1. If you have a broadband internet service

You may obtain the firmware update over the internet using the Ethernet port on the back of your HD
DVD Player. Instructions for configuring the Ethernet port and downloading the firmware update can be
found in the owner's manual and Update Procedure sheet for your HD DVD Player. Please review these
before you commence the firmware update process. Here is an overview of the process:

- BEFORE BEGINNING THE FIRMWARE UPDATE PROCESS, BE SURE TO REMOVE ANY DISCS
FROM YOUR HD DVD PLAYER.

- - Please configure the Ethernet port. You may need to turn on DHCP and DNS.

- After you have configured the Ethernet port, follow the directions in the owner’s manual to check for a
firmware update.

- If a firmware update is available for your player, it will take about 30 – 60 minutes to download and
install. Once the firmware update download process has finished, the player's power will automatically

switch off. You must wait until this process has finished.

- DO NOT UNPLUG, TURN OFF, OR USE ANY OTHER FEATURE OF YOUR PLAYER DURING THE
FIRMWARE UPDATE PROCESS. Doing so will cause the writing of the firmware update to the player to
be halted and the player may no longer operate properly. If the player stops working, please contact
Toshiba Customer Service for your country.

- If no firmware update is available, the player will quickly exit the firmware update process.

- Please refer to the owner's manual for additional details.

2. If you have a PC with a CD-RW drive that is connected to the internet

You may be able to download an ISO image file of the firmware update to your PC and copy it to a
blank CD-R or CD-RW disc. For more information, and to download an ISO image file of the firmware
update "click here" (English Language Site).

3. If you are unable, or prefer not to obtain the firmware update by one of the
methods described above

You may contact Toshiba Customer Service for your country and request that a firmware update disc
be sent to you by mail. You can update the firmware using this update disc by following the instructions
provided with the disc.

DO NOT UNPLUG, TURN OFF, OR USE ANY OTHER FEATURE OF YOUR PLAYER DURING THE
FIRMWARE UPDATE PROCESS. Doing so will cause the writing of the firmware update to the player to
be halted and the player may no longer operate properly. If the player stops working, please contact
Toshiba Customer Service for your country.

Please note, Toshiba’s terms and conditions that applied to your acquisition, ownership, possession
and use of the HD DVD player will apply (with the appropriate changes) to the firmware updates. By
uploading the firmware updates to your HD DVD player, you expressly agree to the same.

Frequently Asked Questions:

Q1.

What does this update do?

A1. This firmware update is intended to improve network connectivity for supporting the download

of web- enabled network content associated with certain HD DVD discs, improves certain video
and audio processing capabilities, and also addresses certain disc playback and HDMI/DVI related
issues identified by Toshiba.