Firmware Update Information for Owners of Toshiba HD DVD Players:
Models HD-E1, HD-XE1 and HD-EP10.
Firmware Update Version: 2.7
Applicable Models: HD-E1, HD-XE1 and HD-EP10
Overview:
As part of our commitment to provide world-class service to our customers, Toshiba is supplying this
firmware update for use by purchasers of the applicable models of Toshiba HD DVD Player. This
firmware update covers the following items.
- High Bit Rate Audio functionality ( for HD-XE1)
- Improves support for 1080p/24Hz OUTPUT (for HD-XE1 and HD-EP10)
- Additional OSD languages, improved network connectivity supporting the download of web-enabled
network content associated with certain HD DVD discs
- Addresses certain disc playback and HDMI/DVI related issues identified by Toshiba.
Important Note:
Certain HD DVD discs may contain or have the capability of downloading studio-provided, web-enabled
network content. To minimize any potential compatibility and/or connectivity issues, before viewing such
content, it is recommended that you perform the firmware update process to ensure that your HD DVD
player is using the latest firmware version.
How to obtain and install the update:
1. If you have a broadband internet service
You may obtain the firmware update over the internet using the Ethernet port on the back of your HD
DVD Player. Instructions for configuring the Ethernet port and downloading the firmware update can be
found in the owner's manual and Update Procedure sheet for your HD DVD Player. Set out below is an
overview of the process:
- BEFORE BEGINNING THE FIRMWARE UPDATE PROCESS, BE SURE TO REMOVE ANY DISCS
FROM YOUR HD DVD PLAYER.
- Please configure the Ethernet port. You may need to turn on DHCP and DNS.
- After you have configured the Ethernet port, follow the directions in the owner’s manual to check for a
firmware update.
- If a firmware update is available for your player, it will take about 30 - 60 minutes to download and
install.
When the later version of FW is available for your player, then:
1. A message will appear and the firmware update will automatically start.
2. When the firmware update is completed, the player will automatically turn itself off.
In case of model: HD-XE1:
Please also follow steps 3 through 6
3. Power up the player again.
4. The player will display a message that another update will start.
5. Read the message and press OK. The message will disappear, and the second firmware update will
automatically start. Please be patient during this process. (During the update, "VERUP" will flash on the
display of the player.)
6. When the firmware update is completed, the player will automatically turn itself off.
- DO NOT UNPLUG, TURN OFF, OR USE ANY OTHER FEATURE OF YOUR PLAYER DURING THE
FIRMWARE UPDATE PROCESS.
be halted and the player may no longer operate properly. If the player stops working, please contact
Toshiba Customer Service for your country.
- If no firmware update is available, the player will quickly exit the firmware update process.
- Please refer to the owner's manual and Update Procedure sheet for additional details.
Doing so will cause the writing of the firmware update to the player to
2. If you have a PC with a CD-RW drive that is connected to the internet
You may be able to download an ISO image file of the firmware update to your PC and copy it to a
blank CD-R or CD-RW disc. For more information, and to download an ISO image file of the firmware
update "click here" (English Language Site).
3. If you are unable, or prefer not to obtain the firmware update by one of the
methods described above
You may contact Toshiba Customer Service for your country and request that a firmware update disc
be sent to you by mail.