Toshiba FS-3600 PC User Manual
PCWS
PC WorkStation
Owner’s Manual
TEC America, Inc.
FS-3600
FS-3600 PC Work Station Warranty
TEC AMERICA, INC.
90-DAY LIMITED WARRANTY
FS-3600 PC WORK STATION SOFTWARE
BEFORE USING THIS PRODUCT, YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND
CONDITIONS. YOUR USE OF THIS PRODUCT INDICATES YOUR ACCEPTANCE OF THESE TERMS. IF
YOU DO NOT AGREE WITH THEM, YOU SHOULD NOT USE THIS PRODUCT AND SHOULD PROMPTLY
RETURN THE PRODUCT TO THE SELLER.
TEC AMERICA, INC. warrants this product to be free from defects in materials and workmanship for
a period of 90 days from the date of purchase from an authorized TEC AMERICA, INC. dealer. This
warranty is limited to the original purchaser, and to TEC AMERICA, INC. products that are sold and
used within the continental United States and Hawaii. A copy of a valid dated sales receipt must
be submitted with the product for warranty service. Third Party Operating System and Third Party
Application Software are specically excluded from this warranty.
This limited warranty applies only to TEC AMERICA, INC. products that do not function properly
under normal use, within the manufacturer’s specications. It does not apply to products that, in the
sole opinion of TEC AMERICA, INC., have been damaged as a result of accident, misuse, neglect, or
improper packing or shipping. This warranty is void if the TEC AMERICA, INC. label or logo, or the
rating label or serial number have been removed or defaced, or the product has been modied or
serviced by other than TEC AMERICA, INC. or an authorized TEC AMERICA, INC. Service Center.
During the 90-day warranty period, TEC AMERICA, INC. will repair or replace, at its option, any
defective product with no charge for parts or labor.
TEC AMERICA, INC.’S LIABILITY HEREUNDER SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF
THE DEFECTIVE PART OR PARTS AND SUCH CORRECTION SHALL CONSTITUTE A FULFILLMENT OF
ITS WARRANTY HEREUNDER.
TEC AMERICA, INC. MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT AS EXPRESSLY STATED
HEREIN.
UNDER NO CIRCUMSTANCES SHALL TEC AMERICA, INC. BE LIABLE TO THE PURCHASER OR ANY
USER FOR ANY DAMAGES, INCLUDING INCIDENTAL OR CONSEQUENTIAL DAMAGES, EXPENSES,
LOST PROFITS, LOST SAVINGS, OR OTHER DAMAGES ARISING OUT OF THE USE OF OR THE
INABILITY TO USE THIS PRODUCT.
To obtain warranty service, contact your TEC AMERICA, INC. dealer. You may also write or phone:
TEC America, Inc., 4401-A Bankers Circle
Atlanta, GA 30360
Phone No.: (770) 449-3040 Fax: (770) 453-0909
If the problem cannot be remedied by telephone, TEC AMERICA, INC. will determine how service will
be provided. Do not ship the equipment to TEC AMERICA, INC. without a return authorization number.
The purchaser must prepay any shipping costs and insurance, and assume the risk of loss during
shipping.
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Disclaimer FS-3600 PC Work Station
TEC America, Inc. provides this publication as is without Warranty of any kind,
either expressed or implied. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information
herein; these changes will be incorporated in new editions of the publication.
TEC America, Inc. may make improvements and/or changes in the product(s)
and/or program(s) described in this publication at any time.
Copyright 2003 by TEC America, Inc.
4401-A Bankers Circle, Atlanta, GA 30360
All rights reserved.
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FS-3600 PC WorkStation Table of Contents
TABLE OF CONTENTS
OVERVIEW ................................................................................................1
Components of PC Workstation .............................................................................1
Sequel 2k MSDE ......................................................................................................... 1
POS Data Services ...................................................................................................... 1
PC Workstation ............................................................................................................ 1
SOFTWARE INSTALLATION .................................................................... 2
System Minimum Requirements.............................................................................2
Conguration............................................................................................................2
Software Installation ................................................................................................6
Sequel 2000 (SQL 2k MSDE) ..................................................................................... 6
PC Workstation ............................................................................................................ 7
GETTING STARTED................................................................................ 12
Downline Database to PCWS ................................................................................12
Resetting Database................................................................................................13
Application Start up...............................................................................................16
Sequel 2000................................................................................................................ 16
POS Data Service ...................................................................................................... 16
PC Workstation .......................................................................................................... 17
PC WorkStation Login............................................................................................... 18
REPORTS ................................................................................................20
Reporting Functions ..............................................................................................21
Sample Reports......................................................................................................22
INVENTORY............................................................................................. 25
Required Programming .........................................................................................25
Inventory Category Setup......................................................................................... 25
Inventory Setup Programming ................................................................................. 26
Menu Setup ................................................................................................................ 27
Recipe Setup Programming ..................................................................................... 28
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Table of Contents FS-3600 PC WorkStation
FS-3600 PC WorkStation Table of Contents
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Managing the Inventory System ...........................................................................29
Entering Initial Stock Quantities.............................................................................. 29
Method 1:.................................................................................................................... 29
Method 2:.................................................................................................................... 29
Enter Inv Receiving ................................................................................................... 30
Inventory Receiving Procedures ............................................................................. 30
Enter Inv Returns....................................................................................................... 31
Inventory Return Procedures ................................................................................... 31
Enter Inv Waste.......................................................................................................... 32
Inventory Waste Procedures .................................................................................... 32
Enter Inv Ending ........................................................................................................ 33
Inv Count Sheet ........................................................................................................ 33
Inventory Ending Quantity Procedures .................................................................. 34
Inventory Reporting ...............................................................................................35
Inv Totals Report ....................................................................................................... 35
Food Cost Report ...................................................................................................... 36
Quick Setup and Reference ..................................................................................37
LABOR.....................................................................................................38
Introduction ............................................................................................................38
Programming Tables..............................................................................................39
Job Code Setup ......................................................................................................... 39
User Setup.................................................................................................................. 39
System Setup ............................................................................................................. 39
System Setup .........................................................................................................40
PDSZ Setup.............................................................................................................40
Labor Reports ........................................................................................................42
Daily Reports ............................................................................................................. 42
Weekly Report............................................................................................................ 43
Monthly Reports (PTD) ............................................................................................. 43
Historical Reports ..................................................................................................... 43
Labor Report Examples.........................................................................................44
Labor Analysis ........................................................................................................... 44
Employee Time Card Report .................................................................................... 45
Tip Report................................................................................................................... 45
Employee Pay Report................................................................................................ 46
Daily Procedure .....................................................................................................47
Clocking In/Out .......................................................................................................... 47
Editing Punch Times ................................................................................................. 47
Open Check Report ................................................................................................... 47
Employee Clock In Report ........................................................................................ 47
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FS-3600 PC WorkStation Table of Contents
Close Time Clock ...................................................................................................48
[Close With Sales] ..................................................................................................... 48
Daily Close Time Clock Report ................................................................................ 48
Weekly Close Time Clock ......................................................................................... 49
Monthly Close Time Clock ....................................................................................... 49
Examples of typical payroll procedures ..............................................................50
Weekly Payroll ........................................................................................................... 50
Bi-Weekly Payroll....................................................................................................... 51
Semi-Monthly Payroll ................................................................................................ 52
Semi-Monthly Payroll (Example 2) .......................................................................... 53
Semi-Monthly Payroll (Example 3) .......................................................................... 54
Manager Edit Functions ........................................................................................55
Edit Punch Times....................................................................................................... 55
Adding a new punch record ..................................................................................... 58
Daily Totals (Edit Tips) .............................................................................................. 59
Procedure ................................................................................................................... 59
Edit WTD Totals ......................................................................................................... 60
Procedure ................................................................................................................... 60
Edit PTD Totals .......................................................................................................... 60
Procedure ................................................................................................................... 60
DATA ENTRY ........................................................................................... 61
Limited Quantity.....................................................................................................62
Deposit ....................................................................................................................64
System ........................................................................................................................ 65
POS CONFIGURATION ........................................................................... 67
System Setup .........................................................................................................69
Location...................................................................................................................... 69
Orders/Labor ............................................................................................................. 72
Flags/Settings ............................................................................................................ 76
Export/Report ............................................................................................................ 80
Network/Colors.......................................................................................................... 83
Files/Memory ............................................................................................................. 86
Working RAM Area Allocation ................................................................................. 87
SRAM Area Allocation .............................................................................................. 88
Formats....................................................................................................................... 89
Training....................................................................................................................... 91
Function Setup .......................................................................................................93
ECR Functions ........................................................................................................... 94
Reports ....................................................................................................................... 95
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Table of Contents FS-3600 PC WorkStation
FS-3600 PC WorkStation Table of Contents
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Printer Setup...........................................................................................................96
Printer Control Codes ............................................................................................... 96
System Printers ......................................................................................................... 98
Tax Setup ..............................................................................................................101
Meal Period Setup ................................................................................................103
Order Type Setup .................................................................................................104
Revenue Center Setup.........................................................................................108
Station Setup ........................................................................................................109
Settings .....................................................................................................................111
Modems/Monitor ......................................................................................................115
Printer Settings.........................................................................................................117
Department Setup ................................................................................................ 119
Category Setup ....................................................................................................120
Tare Table Setup................................................................................................... 123
Menu Setup...........................................................................................................124
Pricing ...................................................................................................................... 125
Flags/Sizes ............................................................................................................... 127
Printers/Modiers.................................................................................................... 130
Recipe Setup .............................................................................................................131
Discount Setup.....................................................................................................132
Media Setup ..........................................................................................................136
Job Code............................................................................................................... 141
User Setup ............................................................................................................144
Inventory Setup ....................................................................................................146
Edit Screens .........................................................................................................148
Tool Bar Operations ................................................................................................ 148
Screens..................................................................................................................... 149
Creating a New Screen............................................................................................ 149
Screen Source ......................................................................................................... 149
‘Add Button’ ............................................................................................................. 150
‘Delete Button’ ........................................................................................................ 150
‘Properties‘............................................................................................................... 150
Format Options ........................................................................................................ 150
‘Align’ ........................................................................................................................ 150
‘Make Same Size’ ..................................................................................................... 150
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FS-3600 PC WorkStation Table of Contents
UTILITIES............................................................................................... 152
Z process ..............................................................................................................152
Congure Reports ................................................................................................... 152
Starting the “Z Process” From PC Workstation................................................154
Error Messages that may appear: ......................................................................158
Running the Z Process with Windows Task Scheduler.................................... 159
STRINGS................................................................................................ 163
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FS-3600 PC WorkStation Overview
Overview
PC WorkStation (PCWS) is a Reporting and Programming application for the FS-3600 system
running on a personal computer. PCWS is congured with a workstation number therefore it
holds the totals, programming, and reporting information the same as an FS-3600 terminal. A
full array of reporting information is available real-time. You may select from the current active
sales or select from PCWS’s archived database. System resets can be performed manually or
congured in Windows Tasks Manager to accommodate auto resets. The reporting area has
a variety of reports for User, Period, Station, Payroll, System, Listings, Inventory, Labor, and
Deposits. In addition to reports all areas of the database can be programmed, maintained, and
edited. Changes made to the database from PCWS are sent real-time to the FS-3600 terminals.
PCWS does not offer the ability to update the terminal’s APOSTS.exe le or Device Drivers.
NOTE:
* PCWS maintains a single database and can be connected to one sub-network.
** APOSTS version running must be 4-04-03 or newer.
*** NCCNET version running must be 4-04-03 or newer.
PCWS communicates directly with the FS-3600 Terminal(s) via the LAN Network. It can be
directly connected to a terminal using a LAN Crossover Cable or via a Hub, using a Standard
LAN Patch Cable.
This manual will cover all aspects of PCWS from installation of the software, programming and
the reports.
Components of PC Workstation
Sequel 2k MSDE
SQL 2k MSDE will support up to a 2 GB database. Designed to run in the background SQL 2k
MSDE does not have its own user interface. Users interact with SQL 2k MSDE through the PC
Workstation application in which it is embedded.
POS Data Services
The POS Data Services (PDS) is used to establish communications with POS registers. The PDS
utilizes multiple network agents to maintain communication. All data received from the PDS is
stored in the SQL 2k MSDE database.
The PDS must be licensed within 30 days of installation on the site PC, contact your TEC Dealer
for the Site Key to license your software.
PC Workstation
PC Workstation is the user interface to the Sequel 2000 database and the PDS. Direct interaction
to the FS-3600 system is available through the PC Workstation application.
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Software Installation FS-3600 PC WorkStation
FS-3600 PC WorkStation Software Installation
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Software Installation
System Minimum Requirements
Description Value
Operating System MS Windows XP Pro
CPU 733 Mhz
Memory 256Mb RAM
Minimum Screen Resolution 800 x 600
LAN Card 10mb
Conguration
The PC should be connected to the FS-3600 network before the installation starts. An IPX/SPX
protocol is required for the PC to communicate with the FS-3600. Congure the network as
follows.
1. Right click on Local Area Connection and
select properties.
2. Select Properties
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FS-3600 PC WorkStation Software Installation
3. Select IPX/SPX
Protocol. If IPX/SPX is not
installed go to Step 5.
4. Select Ethernet 802.2
and click OK.
Close network settings. Network is now congured for IPX/SPX.
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Software Installation FS-3600 PC WorkStation
FS-3600 PC WorkStation Software Installation
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5. If the IPX/SPX Protocol
is not installed click on the
“Install”
6. Select “Protocol” and
Click “Add”
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FS-3600 PC WorkStation Software Installation
7. Select “Protocol” and click “OK”
(After Protocol has installed Return to Step 4)
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Software Installation FS-3600 PC WorkStation
FS-3600 PC WorkStation Software Installation
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Software Installation
Insert the PC Workstation installation disk. If the installation does not begin automatically run
autorun.hta from the start menu. Install according to the following messages.
Sequel 2000 (SQL 2k MSDE)
Sequel 2000 will be the rst component to install. Should the installer determine SQL Server
has previously been installed the installer will automatically proceed to the next component. To
begin the installation process click “Install”.
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FS-3600 PC WorkStation Software Installation
NOTE: If you are not prompted to restart your system, you must do so at this time.
PC Workstation
Click install to continue with the PC Workstation component.
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Software Installation FS-3600 PC WorkStation
FS-3600 PC WorkStation Software Installation
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FS-3600 PC WorkStation Software Installation
Click OK to
Continue.
Click OK to
Continue.
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Software Installation FS-3600 PC WorkStation
FS-3600 PC WorkStation Software Installation
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Click OK to
Continue.
The installation will scout the network for active stations. The PDS will assign itself a station
number one higher than the highest active station. The station Id number for the PDS must exist
in all active station in the form of a station le. In the example below the PDS is Station Id 2
therefore a station le, POSSTN.002, must exist on Station 1. (If there is a need for an additional
Station please contact your local TEC Dealer.) Click “Save” to continue.
Edit the PDS
Station ID here.
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FS-3600 PC WorkStation Software Installation
Click Finish to close window.
The installation is now complete. Click “Close” to close the PC Workstation installer.
Click Close to close window.
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Getting Started FS-3600 PC WorkStation
FS-3600 PC WorkStation Getting Started
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Getting Started
After completing the software installation and rebooting the PC, the PDS will start automatically
from the Startup menu. The PDS will have the “No Communication Icon” until it establishes
communication; it may take in excess of 1 minute for it to connect. After communication is
established the Icon will alternate between an up and down movement.
The PDS is the Icon in the notication bar moving up and down that identies the PDS is
running on the PC and communicating with the FS-3600.
If PDS is running, but not communicating with the terminal you will see the following red circle
over the PDS Icon.
In the event the PDS fails to communicate, Check networking or call your TEC Dealer.
The PDS will fail to start if the license service is not running, this results in a “Retry” or
“Cancel” prompt.
Select “Retry” to start the license service.
Downline Database to PCWS
The next step is to receive the downline database from the FS-3600. The installation process
prepares the SQL 2k MSDE to receive the database by installing a blank database. Only one
database can exist in PCWS therefore if a database has previously been downlined the SQL 2k
MSDE database must be reset. SEE RESETTING DATABASE.
When the PDS has established communication the FS-3600 database can be downlined. The
database must be downlined from an FS-3600 terminal.
Select Manager Modeà Database SetupàPage DownàPage Down à Downline Database.
This process is performed during the initial setup and will only be repeated if changes are made
from the FS-3600 terminal while the PDS is not communicating. It is recommended once PC
Workstation is installed all changes to the database be made from PCWS.
The length of time to downline the database is dependent on the size of the network and the size
of the database.
The FS-3600 terminal will return to the Database Setup Screen when the downline is complete.
PC Workstation is now congured. Any user previously dened in the FS-3600 terminal
program with a manager level security may login to PCWS. A password is required for users
assigned a password in the FS-3600 User Table.
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FS-3600 PC WorkStation Getting Started
Resetting Database
PCWS Maintenance is available for technicians to reset the database. To run the Maintenance
program, nd the PCWS folder and double click on PCWSMaintence.exe.
WARNING: If a Reset is performed you will lose ALL Archived sales totals as well the
Programmed Database.
• From the PCWS Maintenance window select Tools àReset Database
• Select the “Reset Database” command to reset the database.
• Select the “Load Defaults” command to load necessary minimum parameters.
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Getting Started FS-3600 PC WorkStation
FS-3600 PC WorkStation Getting Started
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• Clear Totals
• Select Clear All Totals (Including history) and Click Ok.
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FS-3600 PC WorkStation Getting Started
• If needed the PDS Station Number may be changed from the number assigned during the
installation process. To save the changes select “Apply Changes” before closing PCWS
maintenance.
• “Use NT Security” should always be selected.
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Getting Started FS-3600 PC WorkStation
FS-3600 PC WorkStation Getting Started
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Application Start up
Sequel 2000
Sequel 2000 runs as a service at all times on the PC. The Sequel 2000 application runs in the
background and does not have a user interface.
POS Data Service
POS Data Service (PDS) runs from the start up menu each time the PC is started or rebooted.
The PDS must be running for PC to communicate with the FS-3600 system. If the PDS is shut
down start the application as follows.
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FS-3600 PC WorkStation Getting Started
PC Workstation
PC Workstation is the user interface between the PDS and the FS-3600 system. The PCWS
application need only run when user interaction is required. A full array of reporting
information is available real-time. In addition to reports all areas of the database can be
programmed, maintained, and edited. Changes made to the database from PCWS are sent realtime to the FS-3600 terminals. Manually ran “Z’s” are also available from PCWS.
Start the PCWS application as follows.
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Getting Started FS-3600 PC WorkStation
FS-3600 PC WorkStation Getting Started
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PC WorkStation Login
You can start the application by double clicking on the Desktop ICON, or you can click on Start,
Programs, PCWS, and PC WorkStation.
When you start the PCWS, the Login screen will be displayed. You must login with a User
ID and Password if applicable then click OK. The User Table from the FS-3600 denes the
parameters for each user. Only manager level users are allowed to Login PCWS.
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FS-3600 PC WorkStation Getting Started
To Logout select Utilities and click on Logout.
The Log In screen will be displayed to allow another user to Log In.
To Exit the program click on the X.
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FS-3600 PC WorkStation Reports
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Reports FS-3600 PC WorkStation
Reports
After you have Logged In, the screen that will be displayed is the Reports Screen.
(System Reports will be displayed in the window until you select another report type)
Under the reports menu you may select from Export, Inventory, Listings, Payroll, Period,
Revenue Center, Station, System, and User Reports. Selecting a report type will generate a list of
reports available. You may run a specic report by double clicking the report or highlighting the
report and clicking “Run Report”.
The individual selections for reports will all use the same functions explained in the next section.
At the bottom left of the screen you have six more selections, Inventory, Labor, Data Entry, POS
Conguration, Utilities and Strings. You can change to any of the six options by clicking on that
selection.
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