Toshiba FS-2700 User Manual

FS-2700

Owners

Manual

TEC America, Inc.

TEC Electronic Cash Register

FS-2700 Series

Original: October, 2003
(Revised: )

Document No. OM-2700

TEC America, Inc.

FS-2700 and Accessories

One Year Limited Warranty

TEC America, Inc warrants this product to be free from defects in materials
and workmanship for a period of one (1) year from the date of original
purchase from TEC America, Inc. or an TEC America, Inc. authorized dealer
or distributor. This warranty is limited to the original purchaser, and to
FS-2700’s and Accessories for the FS-2700 that are sold and used within the
United States. A copy of a valid dated sales receipt must be submitted with
the product for warranty service.

This limited warranty applies only to FS-2700 units and Accessories for the
FS-2700 which do not function properly under normal use, within the
manufacturer’s specifications. It does not apply to products that, in the sole
opinion of TEC America, Inc., have been damaged as a result of accident,
misuse, neglect or improper packaging or shipping. This warranty is void if
the TEC label or logo, or the rating label or serial number have been
removed or defaced, or the product has been modified or serviced by other
than TEC America, Inc. or an authorized TEC America, Inc. Service Center.

During the one-year warranty period, TEC America, Inc. will repair or replace,
at TEC America, Inc.’s option, any defective product with no charge for parts
or labor.

TEC America, Inc liability hereunder shall be limited to repair or replacement
of the defective part or parts and such correction shall constitute a fulfillment
of the warranty hereunder. TEC America, Inc. shall have no liability
hereunder.

TEC AMERICA, INC. MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, EXCEPT AS EXPRESSLY STATED HEREIN. UNDER NO
CIRCUMSTANCES SHALL TEC AMERICA, INC. BE LIABLE TO THE
PURCHASER OR ANY USER FOR ANY DAMAGES, INCLUDING
INCIDENTAL OR CONSEQUENTIAL DAMAGES, EXPENSES, LOST
PROFITS, LOST SAVINGS, OR OTHER DAMAGES ARISING OUT OF THE
USE OF OR THE INABILITY TO USE THIS PRODUCT, EVEN IF CAUSED
BY TEC AMERICA’S SOLE NEGLIGENCE.

To obtain warranty service, contact your TEC AMERICA, INC. dealer. You
may also write or phone:

TEC America, Inc., 4401-A Bankers Circle

Phone No.: [phone] Fax: [phone]

If the problem cannot be remedied by telephone, TEC AMERICA, INC. will
determine how service will be provided. Do not ship the equipment to TEC
AMERICA, INC. without a return authorization number. The purchaser must
prepay any shipping costs and insurance, and assume the risk of loss during
shipping.

Atlanta, GA 30360

TEC America, Inc. provides this publication as is without warranty of any kind,
either expressed or implied. This publication could include technical
inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in new editions of the
publication. TEC America, Inc. may make improvements and/or changes in
the product(s) and/or program(s) described in this publication at any time.

FCC Notice

This equipment has been tested and has been found to comply with the limits
for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at the users own expense.

Changes or modifications not expressly approved by manufacturer for
compliance could void the user’s authority to operate the equipment.

This Class A digital apparatus complies with Canadian ICES-003

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du
Canada .

Copyright 2003 by TEC America, Inc.

4401-A Bankers Circle, Atlanta, GA 30360

All rights reserved.

Table of Contents

Overview 1-1

1.1 Introduction .............................................................................1-3

1.2 Order Entry Screen .................................................................1-4

1.3 Keyboard Layout.....................................................................1-6

1.3.1 POS Keyboard............................................................1-6

1.3.2 Manager Mode Keyboard ...........................................1-7

1.4 POS Key Functions – Summary .............................................1-8

1.4.1 Key Function Table.....................................................1-8

1.5 Function Number Look Up ....................................................1-19

1.5.1 Function Number Look Up Codes ............................1-20

Accessing the System 2-1

2.1 Manager Overrides .................................................................2-3

2.2 Clocking In/Out........................................................................2-4

2.2.1 Clock In .......................................................................2-4

2.2.2 Clock Out ....................................................................2-5

2.3 Login/Logout ...........................................................................2-6

2.3.1 Login ...........................................................................2-7

2.3.2 Logout .........................................................................2-7

Guest Check Functions 3-1

3.1 Guest Checks - Overview .......................................................3-3

3.2 New Check Prompts ...............................................................3-4

3.2.1 Table Number .............................................................3-4

3.2.2 Guest Count................................................................3-5

3.2.3 Order Type..................................................................3-6

3.2.4 Order Number.............................................................3-7

3.2.5 Override Meal Period..................................................3-8

3.2.6 Add Guest Information................................................3-9

3.3 Entering Menu Items.............................................................3-10

i

3.3.1 Preset Menu Item ..................................................... 3-10

3.3.2 More than One Preset Item...................................... 3-10

3.3.3 Enter Item by PLU #................................................. 3-10

3.3.4 Select from Category List......................................... 3-10

3.3.5 Open Priced Menu Item ...........................................3-11

3.3.6 Scaleable Menu Item................................................ 3-11

3.3.7 Entering Menu Item Modifiers ..................................3-12

3.3.8 Enter Items by Seat Numbers .................................. 3-16

3.3.9 Enter by Menu Item Size.......................................... 3-18

3.3.10 Remove Items from Checks ..................................... 3-19

3.4 Sending Items to Remote Printers ....................................... 3-21

3.4.1 Printer Mode Options ............................................... 3-21

3.4.2 With {HOLD~ORDER} .................................................. 3-22

3.4.3 Send Items on Demand............................................ 3-24

3.5 End Service Round............................................................... 3-25

3.6 Recall a Check ..................................................................... 3-26

3.6.1 By Check Number .................................................... 3-26

3.6.2 By Table Number ..................................................... 3-27

3.6.3 Recall Table with Separate Checks ......................... 3-27

3.6.4 Using a Bar Code Scanner....................................... 3-28

3.6.5 Recall with Dual Drive Thru...................................... 3-28

3.7 Splitting a Check................................................................... 3-29

3.7.1 Split By Item .............................................................3-29

3.7.2 Split By Amount........................................................ 3-30

3.8 Transferring a Guest Check ................................................. 3-31

3.8.1 Change a Check’s Table #....................................... 3-31

3.8.2 Transfer to a Server ................................................. 3-32

3.8.3 Transfer from a Server ............................................. 3-33

3.8.4 Transfer all Checks .................................................. 3-34

3.9 Combining Checks ............................................................... 3-35

3.9.1 Combine Stored Checks ..........................................3-35

3.9.2 Add New Check to Stored Check............................. 3-36

3.9.3 Add to Stored Check by Order Type ........................ 3-36

3.9.4 Add to Stored Check Using Table #......................... 3-37

3.9.5 Combining Checks to One Table # ..........................3-38

3.10 Check Adjustments............................................................... 3-39

3.10.1 Void Items on Stored Checks................................... 3-39

3.10.2 Add a Discount or Surcharge ................................... 3-40

3.10.3 Exempt Tax from a Check........................................ 3-44

3.10.4 Add a Tip .................................................................. 3-45

ii

3.11 Tender the Check..................................................................3-47

3.11.1 Tender with a Preset Key .........................................3-47

3.11.2 Tender with {MEDIA~NLU} .........................................3-48

3.11.3 Tender With Tip Entry...............................................3-49

3.11.4 Overtender to Tip......................................................3-49

3.11.5 Split Tender...............................................................3-50

3.11.6 Partial Tender ...........................................................3-51

3.11.7 Tender to Charge Account........................................3-52

3.12 Corrections to Closed Checks ..............................................3-53

3.12.1 Refund a Menu Item .................................................3-53

3.12.2 Change a Discount ...................................................3-54

3.12.3 Change Media Type .................................................3-55

3.12.4 Change a Credit Card Tip.........................................3-55

3.13 Enter a Refund Check...........................................................3-56

3.14 Review a Closed Check........................................................3-57

Functions Outside of a Sale 4-1

4.1 Finished Product Waste..........................................................4-3

4.2 Loan/Pickup ............................................................................4-4

4.2.1 Loan ............................................................................4-4

4.2.2 Pickup .........................................................................4-5

4.3 Transfer Media ........................................................................4-6

4.4 Price Changes.........................................................................4-7

4.5 Tip Payout ...............................................................................4-8

4.6 Cash Out/In of Drawer ............................................................4-9

4.6.1 Paid Out ......................................................................4-9

4.6.2 Paid In.......................................................................4-10

Reports 5-1

5.1 Reports Overview....................................................................5-3

5.1.1 Printing a Report From the POS Keyboard ................5-4

5.1.2 Report Types ..............................................................5-5

5.1.3 Report Balancing ........................................................5-7

5.1.4 Report Sample Formats..............................................5-9

5.2 Open Check Report ..............................................................5-10

iii

5.3 Hourly Productivity Report.................................................... 5-11

5.4 Sales Mix Report .................................................................. 5-13

5.4.1 Detail Report – Menu Item Sales ............................. 5-14

5.4.2 Departments – Menu Item Sales.............................. 5-15

5.4.3 Categories – Menu Item Sales................................. 5-16

5.5 Manager Voids Report.......................................................... 5-17

5.6 Refund Report ......................................................................5-18

5.7 Financial Report ................................................................... 5-19

5.8 Customer Summary Report.................................................. 5-25

5.9 Media Report ........................................................................ 5-26

5.10 Loan/Pickup Report .............................................................. 5-27

5.11 Sales Tax Report .................................................................. 5-28

5.12 Charge Account Report ........................................................ 5-29

5.13 Discount Recipient Report.................................................... 5-30

5.14 Deposit Entry ........................................................................ 5-31

5.15 X Report................................................................................ 5-33

5.16 Z Report................................................................................ 5-34

5.16.1 Programming Options for Z Reports ........................ 5-35

5.16.2 Reports Included in X and Z Reports....................... 5-36

iv

Chapter

1

Overview

Overview FS-2700 Owner’s Manual

1-2

FS-2700 Owner’s Manual Overview

1.1 Introduction

The FS-2700 is a keyboard entry POS workstation for use in the
hospitality industry. It was developed as a companion workstation
for TEC America, Inc.’s FS-3600 touch screen workstation. The FS­2700 and FS-3600 stations can be used interchangeably within the
same system, even though not all touch features are available on the
FS-2700.

The FS-2700 and FS-3600 workstations can be used in a system of
up to twelve workstations operating off a network. A Backoffice PC
running the Windows XP Professional operating system can be
integrated in a system to run software for additional maintenance
and reporting.

This manual describes guest check processing and adjustments.
Details of programming and configuring the FS-2700 system are in
the FS-3600/FS-2700 Programming Manual

The FS-2700 system offers a wide array of features that make it
easily adaptable to all types of food service applications – including
fine dine table service, dual drive-thru quick service, full-service bars,
cafeterias, delis and school lunchrooms.

.



The FS-3600/FS-2700 system can be easily tailored for indi­vidual restaurant menus, personnel and operating procedures.
Menus and prices can be changed to accommodate daily
changes in meal period prices.



The FS-2700 keyboard workstation provides up to four keyboard
levels that can be configured for specific needs of food servers,
bartenders and cashiers. A wide selection of Key Functions are
available to customize each application.



The FS-3600 touch workstation offers custom programming for
any application through its unique system of soft-programmed
POS touch screens. In addition to the Key Functions of the
FS-2700, many touch specific features offer additional ease of
operations.



A list summarizing POS Key Functions follows in this chapter.
Detailed explanations of the more common functions are
included in subsequent chapters of this manual.

1-3

Overview FS-2700 Owner’s Manual

1.2 Order Entry Screen

The order entry screen displays when the system is in POS mode.
The left side of the screen displays guest check information as
transactions are entered, adjusted and tendered. Each item is
explained below using a sample screen.

Sample Order Entry Screen

 →
 →

 →

←

←

→

Order Entry Screen Items

Message Window



• Used for displaying items as they are entered on to a
transaction, including menu items, media and functions.

• System error messages are also displayed here.

Prompt Line



• Used to guide the system operators through transactions.

• Prompts are programmed in the Category table.

1-4

FS-2700 Owner’s Manual Overview

Check Detail



i

• Th



• When a menu item is entered that has a forced display

• NOTE the word “More” at the bottom of the sample screen.



• Check Information - shows the check number, the table or

s area displays the last 19 line items entered on a check.

Forced Display

assigned, the choices display on the right side of the screen.

It indicates that there are additional items on the forced
display Category.

∗

Use {PgDn} to scroll thru additional choices.

Check Summary

order number if assigned, the guests or meal count and the
server who is assigned to the check.

∗

Check Totals – shows the check subtotal, sales tax,
gratuity and amount paid.

Status Line



• Shows the current system date and time, the current Order

Type, the current Meal Period, the current Menu Size Level,
the Station Name and the amount of free memory on the
station.

1-5

Overview FS-2700 Owner’s Manual

1.3 Keyboard Layout

1.3.1 POS Keyboard

Up to four keyboard levels are available in a FS-2700 system. They
can be used for meal periods such as breakfast and lunch, or for
menu types, such as dining room and bar.

When a FS-2700 workstation is powered on keyboard #1 is active.
The active keyboard can be changed by indexing the number of the
keyboard wanted (1 through 4) and pressing {SELECT~KEYBOARD}.

Each keyboard consists of 14 rows of 10 columns (see next page).

During POS functions that require alphanumeric entries, a
“QWERTY” keyboard becomes active (see the layout on the next
page). An example is using {SPELL~IT} to enter a message for the
kitchen.

It is recommended that the control keys (numeric keys, cursor keys,
Exit and Enter/Total) of the QWERTY keyboard be programmed in
the same key locations for all POS keyboard levels. The locations
are fixed for the QWERTY keyboard while in Manager Mode but are
programmable for the POS mode.

1-6

FS-2700 Owner’s Manual Overview

p

1.3.2 Manager Mode Keyboard

Manager Mode is accessed using the {MGR~MODE} key. While in
Manager Mode, a “QWERTY” keyboard that represents a PC key­board is active and is used for input and for moving through the
programming tables. A regular PC keyboard can be connected to
the keyboard port if wanted.

The “QWERTY” keyboard also becomes active during POS functions
that require alphanumeric entries.

QWERTY Keyboard Layout

` ; ‘ , . [ ] - +

Back

s

ace

~ : “ < > { } _ = |

! @ # $ % ^ & * ( )

Q W E R T Y U I O P

A S D F G H J K L

SHIFT

CAP

LOCK

Z X C V B N M \ /

TAB Space Space Space Space Space Space

?

Exit

PgUp

PgDn

½

» ¾ ¼

7 8 9

4 5 6

1 2 3

0 .

Clear

ENTER

1-7

Overview FS-2700 Owner’s Manual

1.4 POS Key Functions – Summary

The table below lists all functions, for both check handling and
manager operations that can be done from the POS mode. Details
of the major functions are in subsequent chapters of this manual.

1.4.1 Key Function Table

Key Function POS Function Description

Add Check

Add to Check

Add to Check –
Order Type
#1 - #4

Add to Table

Banner

Cancel

 Used to combine two or more stored checks to

the current check.

 Both the current check and the added check

must have already been stored (from a
previous service round).

 This function is used to add the current check

to a stored check.

 This key function allows the current check to

be new (in the first service round).

 These four function keys are used to add the

current check to a stored check of a specified
Order Type.

 These key functions allow the current check to

be new (in the first service round).

 Used to add the current check to a stored

check that has a table number assignment.

 This function allows the current check to be

new (in the first service round).

 Not available on the FS-2700.
 On the FS-3600, this key type has no function

when placed on a screen but is used as a title
to describe a group of other keys.

 Cancels the current transaction.
 When a transaction is cancelled, any changes

done during the round will be reversed.

 Any new Menu Items that have been added to

the check in this service round will be removed
and any items that have been voided from the
check in this round will be added back.

Cash Advance

 Used to process a cash advance from a credit

card.

1-8

FS-2700 Owner’s Manual Overview

Key Function POS Function Description

Category

Change Seat

Clear Input

Clock In/Out

Cursor Keys

Discounts

Discount NLU
(Number Look Up)

 Used as a Menu Item look up key by displaying

a list of all items within the Category assigned
to the key. Index the number from the list to
add the item to the check.

 Not available on the FS-2700.
 On the FS-3600, this key type is used to move

an item or items on a check to a different seat.

 This key type functions as a backspace key – it

is used to clear input of a numeric entry.
Example: clear an incorrect menu item
quantity before pressing the menu item key.

 Clocks employees in and out of the system for

time and attendance recording.

 Use ½ and ¾ to highlight items for voiding

from a check.

 Use » and ¼ to scroll thru checks when using

{REVIEW~CHECKS}

 Use

{PgDn}

are more than one page, such as Category
and modifier lists when entering items, and
lists of Checks/Tables when recalling checks.

 This key type is used to add a discount or

surcharge to the check.

 Used to enter a discount on a check when the

specific discount is not preset on the keyboard.
Index the record number of the discount (from
the Discount Setup table), and press

{DISCOUNT~NLU}

.

to move thru selection lists that

.

Downline to OCB

Enter Bar Code

Enter PLU

 This key is used to send the Menu Item table

to an order confirmation board.

 This key type is used to enter a numeric bar

code for a product.

 It is used when a product fails to scan properly.

 Used to add a Menu Item to a check by

entering the PLU # rather than pressing a
preset key.

1-9

Overview FS-2700 Owner’s Manual

Key Function POS Function Description

Exit

Finished Prod
Waste

Foreign Currency

Function NLU
(Number Look Up)

Guests

Inventory Report

Inventory Rpt NLU
(Number Look Up)

 In POS mode, this key can be used to clear out

of a modifier screen and remove the menu
item.

 NOTE: This key MUST be preset on each POS

keyboard. If it is not, it will not be possible to
exit out of the Edit Keyboard table unless a PC
keyboard is connected to the FS-2700.

 This key type is used at the beginning of a

transaction to identify it as a waste ticket.

 All items entered in the transaction will update

the waste totals.

 This key type is used to calculate the amount

due on the check in a foreign currency.

 Can be used for functions that are not preset

on the keyboards. Index the code for the
function then press

 See the table on page 1-20 for a list of oper-

ations that can be done with this key and
codes used with each one.

 This key type is used to enter or change the

number of guests on a check.

 Assign one of the Inventory Reports to a key.

 Used to print Inventory Reports from the

keyboard.

 Select a report from a list that displays when

the key is pressed, or index the function
number of the report then press

{INV.~REPORT~NLU}

{FUNCTION~NLU}

.

.

Labor Report

Labor Report NLU
(Number Look Up)

Hold Order

 Used to assign one of the Labor Reports to a

key.

 Used to print Labor Reports from the keyboard.
 Select a report from a list that displays, or

index the function number of the report then
press

{LABOR~REPORT~NLU}

 Used to indicate that the current order should

be held from printing to the remote printers
until the next order is entered.

.

1-10

FS-2700 Owner’s Manual Overview

Key Function POS Function Description

Last Item Void

Loan/Pickup

Login/Logout

Macro

Meal Period

Media

Media NLU
(Number Look Up)

Menu Item

Menu Item Size

 Voids the last item entered on a check. The

item being voided must be a new item in the
service round.

 This key type is used to track when funds are

added to a drawer or when excess funds are
removed from a drawer.

 This key type is used to sign a user into the

system for POS operations. It can also be
used to log the current user out of a station.

 Used to run a macro which was previously

recorded using a

 This key is used to override the current Meal

Period assigned to a station for one order only.

 Used to tender guest checks.

 Used to tender a check with a media when the

specific media is not preset on the keyboard.
Index the record number of the media (from
the Media Setup table), and press

{MEDIA~NLU}

 This key is used to preset menu items on the

keyboard. Press the key to enter the item to a
check.

 Entered before a menu item on a guest check

to set the item’s size level.

{RECORD~MACRO}

.

key.

Mgr Mode

No Sale

Numeric

Open Refund

 This key type is used to access the Manager

Mode area of the system. Manager Mode
contains the Database Setup, Reports,
Utilities, Inventory and Timeclock Menus.

 Used to open the cash drawer outside of a sale

transaction.

 Used to enter a numeric value from 0 to 9.

 This key type is used to create a refund check.

All items entered on the check will be part of
the refund.

1-11

Overview FS-2700 Owner’s Manual

Key Function POS Function Description

Order Complete

Order Type

Paid In

Paid Outs
#1 - #5

Price Change

Print Check

Print Journal

Print/Reset Journal

Recall Check

 This key type is used to fire orders to the

remote printers when the ORDER CHECK ON
DEMAND option in the Order Type Setup table
is used. Any new items that have not yet been
sent to the order printers will be printed when
this key is pressed.

 Used to override the Order Type setting of the

user’s Job Code for one order only.

 This key type is used to add cash to the drawer

from sources of income other than a sale.

 These five function keys are used to remove

cash from the drawer for purposes other than
to give change for a sale.

 This key is used to change a Menu Item’s

price.

 This key type is used to print a copy of the

guest check to any On Demand printers, and
ends the current service round.

 Prints the station’s electronic journal.

 This function is used to print and reset (clear)

the station’s electronic journal.

 This key is used to recall checks being tracked

by the check number.

Recall Check
Order Type #1- #4

Recall Table

Record Macro

Re-Order Item

 These four function keys are used to recall

checks of only the specified Order Type.

 This key is used to recall checks being tracked

by the table number.

 This key type is used to record a sequence of

keys that can be played back by pressing a
single button.

 Macros recorded using this key are played

back by pressing the

 This key type is used for all-you-can-eat items.

{MACRO}

key.

1-12

FS-2700 Owner’s Manual Overview

Key Function POS Function Description

Report

Reprint Voucher

Reset Journal

Revenue Center
Report

Revenue Center
Report NLU
(Number Look Up)

Review Check

Screen Select

Seat Select

 Not available on the FS-2700.
 On the FS-3600, this key type is used as a

banner key for one of the Report groups.

 Used to print another copy of a credit card

voucher.

 Used to reset (clear) the station’s electronic

journal, deleting all of the current data.

 Used to assign one of the Revenue Center

Reports to the keyboard.

 Used to print Revenue Center Reports from

the keyboard.

 Select a report from a list that displays when

the key is pressed, or index the function
number of the report then press

{REV.~CENTER~REPORT~NLU}

 This key type is used to display checks that

have been closed out.

 Not available on the FS-2700.
 On the FS-3600, this key is used to move the

display to another screen.

 This key is used to preset seat numbers for

use when entering items on checks by seat
numbers.

.

+Seat

-Seat

 Used to increment the current seat number.

When a new transaction is started, or a check
is recalled, the current seat number is 1.

 Any Menu Items entered will be linked to the

current seat number selected.

 This key type is only used if the Use Seat #'s

flag is set in the System Configuration table.

 Used to decrement the current seat number.

When a new transaction is started, or a check
is recalled, the current seat number is 1.

 Any Menu Items entered will be linked to the

current seat number selected.

 This key type is only used if the Use Seat #'s

flag is set in the System Configuration table.

1-13

Overview FS-2700 Owner’s Manual

Key Function POS Function Description

Select Keyboard

Sell Media

Spell-It Instr

Split by Amount

Split by Item

Split by Seat

Station Report

Station Report NLU
(Number Look Up)

 Changes the current keyboard level. Index the

number of the keyboard wanted (1-4) and
press

{SELECT~KEYBOARD}

 This key type is used to sell a form of media,

usually gift certificates, at the point of sale.

 This key type is used when an instruction

needs to be printed with a check on the remote
slip, and a pre-programmed instruction is not
available.

 Used to split a single check into multiple

checks by entering dollar amounts for each
check.

 Used to split a single check into multiple

checks by tagging items to be split.

 Not available on the FS-2700.
 On the FS-3600, this key type is used to split a

single check into multiple checks by choosing
a seat number.

 Assigns one of the Station Reports to a key.

The report will apply to the station on which the
key is pressed.

 Used to print a Station Report from the

keyboard.

 Select a report from a list that displays when

the key is pressed, or index the function
number of the report then press

{STATION~REPORT~NLU}

 The report will apply to the station on which the

key is pressed.

.

.

Stay Down

 Used to set or change the default Menu Item

size level and/or Meal Period.

 Press

 The selection becomes the default Menu Size

{STAY~DOWN}

or

{MENU~ITEM~SIZE~#}

prompts to broadcast the selection to other
stations.

or Meal Period for new checks until a System Z
report is taken or another selection is made.

then the

{MEAL~PERIOD~#}

key wanted. Screen

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FS-2700 Owner’s Manual Overview

Key Function POS Function Description

System Report

System Report
NLU
(Number Look Up)

Table Number

Table Select

Tare

Tax Exempt

Tax Exempt
#1 - #8

 This key type is used to assign one of the

System Reports to a key.

 Used to print a System Report from the

keyboard.

 Select a report from a list that displays when

the key is pressed, or index the function
number of the report then press

{SYSTEM~REPORT~NLU}

.

 This key is used to assign a table number to a

check, or change a table number of a check.

∗

In order to use this key type, the Require
Table # flag in the Order Type table must be
set for the current Order Type.

 This key is used to preset table numbers for

use when tracking checks by tables.

 A numeric table number is assigned to each

key. Pressing the key assigns that table
number to the check.

 This key is used to enter a tare table for a

menu item.

 This key type is used to remove all sales tax

from the check. All taxable totals are moved to
non-taxable totals.

 These eight function keys are used to remove

sales tax applied to the specified Tax Table.

 Each Menu Item Category is linked to one of

the eight Tax Tables. When a specific Tax
Table is exempt, only the sales tax for items in
that Tax Table are removed.

 The taxable totals for the Tax Table are moved

to non-taxable totals.

Tip

 This key type is used to add a tip or gratuity to

a check.

 To accept the default percentage programmed

in the System Config Table, press

{TOTAL}

.

 To override the default, press

new $ amount, then press

{TOTAL}

{TIP}

then

{TIP}

, enter the

.

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Overview FS-2700 Owner’s Manual

Key Function POS Function Description

Tip Payout

Total

Transfer Media

 This key is used to transfer tips from one User

report as a TIPS PAID OUT to another User
report as a TIPS PAID IN.

 Index the amount of the Tips being paid out

and press

{TIP~PAYOUT}

. At the prompt, index
the User ID of the employee receiving the
payout.

This key is used for several purposes:
 End a service round, storing the check and

leaving it unpaid.

∗

This is called "Service Totaling" the check.

∗

The Order Type must be configured to allow
unpaid checks to be stored in the system in
order for this use to be applicable.

 Finalize an input field, like an Enter key on a

keyboard.

∗

For example, enter a number for an amount,
and then press the

{TOTAL}

key to indicate

completion of the entry.

 Accept allowable modifiers for a Menu Item.

∗

An allowable modifier is one that has the
required quantity set to zero.

∗

When all modifiers from the Category
screen are entered, press

{TOTAL}

to

indicate the entry is complete.

 This key type is used to transfer media totals

from one Media Type to another.

 This procedure is normally used when a user

tenders a transaction or transactions using the
wrong payment type.

User Report

 Assigns one of the User Reports to a key.
 The report will apply to the User logged into

the station on which the key is pressed.

User Report NLU
(Number Look Up)

 Used to print a User Report from the keyboard.
 Select a report from a list that displays when

the key is pressed, or index the function
number of the report then press

{USER~REPORT~NLU}

.

 The report will apply to the User logged into

the station on which the key is pressed.

1-16

FS-2700 Owner’s Manual Overview

Key Function POS Function Description

Video Mode
# 1 - # 8

Void

Void All Items

Xfer All Checks

 These eight function keys are used to set the

current Kitchen Video System into the
specified mode.

 The KVS receives notification that the video

mode has been changed and must be capable
of switching to a new routing system.

This key type has several purposes.

 Void items from a check.

∗

Any items that were added in the current
service round may be removed using this
key type without any reporting.

∗

Items from a prior service round that are
voided will be recorded in the Void file.

∗

Items voided from a check that has already
been paid are recorded in the Refund file.

 Backspace key to erase numeric entries.

∗

For example, when signing into the system,
if an incorrect ID number is entered, press
the VOID key one time for each incorrect
digit entered.

 Backup key when required modifiers are

being entered for a Menu Item.

∗

Pressing the VOID key after a modifier entry
will remove the modifiers and the primary
Menu Item and allow the user to start over.

 Using this key removes all items from a check.

 Used to transfer ALL checks from one user to

another.

 This key is used by the server who is taking

over the checks.

Xfer Chk From Svr

 This key type is used to transfer a check from

one user to another.

 This key type is used by the server who is

taking over the check.

 When a user is giving a check to another

server, use the

{XFER~CHK~TO~SVR}

key type.

1-17

Overview FS-2700 Owner’s Manual

Key Function POS Function Description

Xfer Chk To Svr

 This key type is used to transfer a check to one

user from another.

 This key type is used when the server who

created the check is giving the check to
another server.

 When a user is taking the check from another

server, use the
type.

{XFER~CHK~FROM~SVR}

key

1-18

FS-2700 Owner’s Manual Overview

1.5 Function Number Look Up

The {FUNCTION~NLU} can be used for completing many operations
without having the actual function key for that operation programmed
on a keyboard.

1. To perform an operation, press {FUNCTION~NLU}.

2. A list of function codes displays. Press {PgDn} to scroll through

the list.

3. Index the number of the function wanted and press {TOTAL}.

4. If applicable, the screen will prompt for further input necessary to
complete the function.

OR

1. Index the number of the function wanted (see the list starting on
page 1-8.

2. Press {FUNCTION~NLU}.

3. If applicable, the screen will prompt for further input necessary to
complete the function.

Sample Procedures



When Function Code Is NOT Known

• Press {FUNCTION~NLU}, then {PgDn}to look up the code for

Transfer Check to Server (Xfer Chk To Srv).

• Index {37} {TOTAL}

• Screen prompts: Enter ID

• Continue with the procedure.



When Function Code Is Known

• To enter Manager Mode, index {5}.

• Press {FUNCTION~NLU}

• The Manager Mode Menu displays.

1-19

Overview FS-2700 Owner’s Manual

1.5.1 Function Number Look Up Codes

Function NLU

Code

34

182

184

185

186

187

183

27

97

157

85

99

38

188

154

156

26

144

91

189

29

45

197

196

98

3

42

190

5

Function Description

Add Check

Add to Check

Add to OT1

Add to OT2

Add to OT3

Add to OT4

Add to Table

Cancel

Cash Adjust Refund

Cash Advance

Change Seat

Clear Input

Clock In/Out

Discount Number Look Up

Downline to OCB

Enter Bar Code

Enter PLU

Finished Product Waste

Foreign Currency

Function Number Look Up

Guests

Hold Order

Inventory Report Number Look Up

Labor Report Number Look Up

Last Item Void

Loan/Pickup

Login/Logout

Media Number Look Up

Mgr Mode

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