Toshiba f99f683 Service Note
BSI(Service Note) TOSHIBA
TOSHIBA TEC CORPORATION
2-4-1, Shibakoen, Minato-ku, TOKYO, 105-8524 JAPAN
BSI No
F99F683
SUBJECT
Paper Feeding Error Codes
MODEL
CATEGORY
Other countermeasures
-
CONTENT
Newly added error codes (C11,C12,C15~18) for the paper feeding are as shown below.
Service Handbook
1. Adjustment
1.1 Error Codes
* When a paper feeding error occurs:
: Error has occurred in the unit -> Disabled
: No error has occurred in the unit -> Enabled
: To operate continuously, error code ([C]+[8]) is not displayed.
DP5570, DP6570
FIELD APPLICATION
Others
FACTORY APPLICATION
Date
UNIT
Software
99/06/25
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Group Error
Paper feeding error
Code
C11 ADU side guide is abnormal
C12 ADU stopper guide is abnormal
C15 PFP upper tray is abnormal
C16 PFP middle tray is abnormal
C17 PFP lower tray is abnormal
C18 LCF tray is abnormal
Machine status Reference
Page
Addition to the explanation
1) During C11 and C12 error codes
* If the mode which ADU is used is selected as "single -> duplex" or "duplex -> duplex", the "Install
the ADU unit" message is displayed and printing is not possible.
* If the mode other than the above (the ADU is not used) is selected, the operation can be normally
accepted.
2) During C15, 16, 17 error codes
* If a cassette in which an error has occurred is selected:
The "Add Paper" message is displayed even if the sheet is set, and copying can be performed
when another paper cassette is selected.
* If a mode other than the above is selected, the operation can be normally accepted.
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