Toshiba f99e645 Service Note

BSI(Service Note) TOSHIBA

TOSHIBA TEC CORPORATION

2-4-1, Shibakoen, Minato-ku, TOKYO, 105-8524 JAPAN

BSI No

F99E645

SUBJECT

ROM Replacement Procedure of SG3 FAX Phase 2

MODEL

CATEGORY

Treatment in the field

----------

CONTENT

The procedure for ROM replacement in the following two conditions is shown in this BSI.
* SG3FAX phase 2 has been added to DP3580.
* SGFAX phase 1 which is installed to DP3580 is upgraded to phase 2.

DP3580

FIELD APPLICATION

To be applied when necessary

FACTORY APPLICATION

UNIT

Other

Date

99/06/21

----

Supplement

* Refer to the list shown below for the product code of SG3FAX phase 1,2.
(Phase 1 -> Upgrade to phase 2 by ROM replacement)
* Refer to "F99E636" for each ROM combination for SG3FAX phase 2. and be sure to use the correct
combination with the replacement procedure shown in this BSI.

[Product Code List]

Region

Japan 660-14602 660-14605

Asia 660-89350 660-89352

Hong Kong 660-89351 660-89353

Australia --------- 660-89354

[Phase -> Addition content of Phase 2 function]

Refer to BSI F99E636.

[HDD formatting]

Refer to BSI "F98K432" for the HDD formatting. If the Document Storage function is used, especially
the formatting should be performed in response to "F98K432" contents. Then, the stored images
information in the Document Storage function will be cleared, therefore pay particular attention to this
point.

[ROM replacement procedure]
Note

* Refer to the Service Handbook and the Operator's Manual for the list outputting procedure.

Phase 1 Product

Code

Phase 2 Product

Code

--- FAX model phase 1 -> Upgrade to phase 2 ---

1. Print the following three lists.

1) Function setting list

2) Phone book number list

3) Group number list

2. When the MEMORY RX. LED is lit, change to the FAX display and perform forced printing by
pressing down the HELP key.

BSI No. F99E645 Page 2

3. Check that no reservation job is in the outputted FAX Reservation list.

4. Turn off the power supply.

5. Remove the FAX board.

6. Install the phase 2 system ROM and the phase 2 FAX board ROM.

7. Before installing the FAX board, set the setting mode "08-701" value.

Setting Mode (08)

Code Element Adjustment Item Mode Image

Mode

701 FAX

hardware

0: Japan
1: Asia
2: TAP
3: Hong Kong

0~3 -

Default Remarks

Data type

* This content has been added to the Service Handbook.

8. Press down the START key in the fax clear mode "1*-101"; 15 seconds or more are needed before
the power supply OFF can be turned off.
* Though the registered telephone book is stored, the image is released and the self-diagnosis mode
"13" setting value is changed to the default value.

9. Install the FAX board.

10. Turn on the power supply, and perform the fax clear mode "1*-101" once more.

11. Turn on the power supply once again.

12. Print the following three lists and check that there is no change for ROM replacement

1) Function setting list

2) Phone book number list

3) Group number list

13. The customer's phase 1 Operator's Manual is to be replaced by a the phase 2 one; be sure to
explain the function.

--- The FAX option can be newly added to copier models without FAX ---

1. Turn off the machine power.

2. Install the phase 2 system ROM.

3. Before installing the FAX board, set the setting mode "08-701" value.
Setting Mode (08)

Code Element Adjustment Item Mode Image

mode

701 FAX

hardware

0: Japan
1: Asia
2: TAP
3: Hong Kong

0 ~ 3 -

Default Note

Data type

* This content is added to the Service Handbook.

4. Press down the START key in the fax clear mode "1*-101"; 15 seconds or more are needed before
the power supply OFF can be turned off.

5. Install the FAX board.

6. Turn on the power supply, and perform the fax clear mode "1*-101" once more.

7. Turn on the power supply once again.