Thank you for purchasing TOSHIBA Multifunctional Digital Systems or Multifunctional Digital Color Systems.
This manual describes remote setup and remote management which operated from the web based management
utility TopAccess.
Read this manual before using the functions.
Operations on some items are restricted depending on the privileges assigned to the TopAccess user.
Also, some items may not be displayed or may not function on some models.
How to read this manual
Symbols in this manual
In this manual, some important items are described with the symbols shown below. Be sure to read these items
before using this equipment.
Indicates a potentially hazardous situation which, if not avoided, could result in death,
serious injury, or serious damage, or fire in the equipment or surrounding objects.
Indicates a potentially hazardous situation which, if not avoided, may result in minor or
moderate injury, partial damage to the equipment or surrounding objects, or loss of data.
Indicates information to which you should pay attention when operating the equipment.
Describes handy information that is useful to know when operating the equipment.
Pages describing items related to what you are currently doing. See these pages as
required.
Target audience for this manual
This is a manual that is aimed at general users and administrators.
Model and series names in this manual
In this manual, each model name is replaced with a series name as shown below.
Model nameSeries name
e-STUDIO2000AC/2500ACe-STUDIO5005AC Series
e-STUDIO2505AC/3005AC/3505AC/4505AC/5005AC
e-STUDIO2008A/2508A/3008A/3508A/4508A/5008Ae-STUDIO5008A Series
e-STUDIO5506AC/6506AC/7506ACe-STUDIO7506AC Series
e-STUDIO5508A/6508A/7508A/8508Ae-STUDIO8508A Series
e-STUDIO3508LP/4508LP/5008LPe-STUDIO5008LP Series
Optional equipment
For available options, refer to the Quick Start Guide.
Screens in this manual
In this manual, Windows10 is taken for explanation purposes to describe the screens and operation procedures in
Windows.
The details on the screens may differ depending on your model and how the equipment is used, such as the status of
the installed options, the OS version and the applications.
Preface 3
Abbreviations in this manual
In this manual, “Dual Scan Document Feeder” (DSDF) and “Reversing Automatic Document Feeder” (RADF) are
collectively referred to as “Automatic Document Feeder” (ADF).
About the defaults shown in this manual
The defaults shown in this manual are the values in the standard operating environment. The values may have
been changed from these defaults. The defaults for your model may differ from the defaults shown.
The default for the list item is shown underlined.
Trademarks
For trademarks, refer to the Safety Information.
Security Precautions
To prevent the configuration settings from being changed illegally or similar, change the initial administrator
password at the time of shipping before you use this product. Also, the administrator password should be altered
periodically.
Be sure to log out when leaving your computer while changing TopAccess settings for security purposes.
For security purposes, do not access any other site while you are logged in to TopAccess.
Regarding the browser settings
In the Install Client Software in TopAccess, a printer driver may not be able to be installed since the dialog box for
starting the installer does not appear even though the printer driver link is clicked. In this case, register the IP address
[http://XXX.XXX.XXX.XXX] of the MFP in either “Local intranet” or “Trusted sites” of Internet Explorer.
How to read this manual ............................................................................................................................................ 3
[Scan Job] Item list .................................................................................................................................................... 28
[Multi Station Print Job] Item list.............................................................................................................................. 29
[Job Status] How to Set and How to Operate ......................................................................................... 30
Displaying print jobs .................................................................................................................................................. 30
Deleting jobs .............................................................................................................................................................. 30
Deleting all jobs.......................................................................................................................................................... 31
Releasing print jobs ................................................................................................................................................... 31
[Template] Item list ................................................................................................................................................... 48
[Counter] Item list .................................................................................................................................................... 116
[Counter] How to Set and How to Operate ............................................................................................131
[User Accounts] Item list <access policy mode> .................................................................................................... 136
[Group Management] Item list <access policy mode> ........................................................................................... 145
[Role Management] Item list <access policy mode>.............................................................................................. 147
[Department Management] Item list <access policy mode> ................................................................................. 153
[Project Management] Item list <access policy mode> ......................................................................................... 157
[Export/Import] Item list <access policy mode> .................................................................................................... 158
[Shared Settings] Item list <access policy mode>.................................................................................................. 160
Chapter 8[Administration] Tab Page
[Setup] Item List ................................................................................................................................165
General settings ....................................................................................................................................................... 165
Save as file settings.................................................................................................................................................. 231
Print Service settings ............................................................................................................................................... 255
[Setup] How to Set and How to Operate ...............................................................................................269
Setting up General settings ..................................................................................................................................... 269
Setting up Network settings.................................................................................................................................... 271
Setting up Copier settings ....................................................................................................................................... 275
Setting up Fax settings ............................................................................................................................................ 276
Setting up Save as file settings................................................................................................................................ 277
Setting up E-mail settings ....................................................................................................................................... 279
Setting up InternetFax settings............................................................................................................................... 280
Setting up Printer/e-Filing settings......................................................................................................................... 281
Setting up Printer settings....................................................................................................................................... 282
Setting up Print Service settings ............................................................................................................................. 285
Setting up ICC Profile settings................................................................................................................................. 286
Setting up Print Data Converter settings ................................................................................................................ 290
Configuring the EWB function ................................................................................................................................. 292
Setting up Off Device Customization Architecture settings .................................................................................. 293
Displaying version information ............................................................................................................................... 294
[Security] How to Set and How to Operate............................................................................................315
Installing a device certificate .................................................................................................................................. 315
Creating/Exporting a client certificate.................................................................................................................... 321
Installing CA certificate............................................................................................................................................ 322
[Maintenance] Item List ......................................................................................................................324
Languages settings .................................................................................................................................................. 337
Data Backup ............................................................................................................................................................. 339
System Updates settings ......................................................................................................................................... 341
[Maintenance] How to Set and How to Operate .....................................................................................343
About the maintenance functions .......................................................................................................................... 343
Uploading the client software ................................................................................................................................. 344
Removing the client software ................................................................................................................................. 346
Deleting the data from local folder......................................................................................................................... 347
Setting up notification............................................................................................................................................. 348
Importing and exporting ......................................................................................................................................... 350
Rebooting the equipment ....................................................................................................................................... 355
[Erasable Blue Print] Item List.............................................................................................................356
Public Home............................................................................................................................................................. 358
Public Theme Settings............................................................................................................................................. 362
Public Home Settings .............................................................................................................................................. 362
Default Home ........................................................................................................................................................... 363
Default Home Settings............................................................................................................................................. 363
Home Data List......................................................................................................................................................... 365
Fax Received Forward and InternetFAX Received Forward settings..................................................................... 366
Meta Scan ................................................................................................................................................................. 377
[Registration] ([Administration] tab) How to Set and How to Operate.....................................................382
Registering Fax and Internet Fax received forward ............................................................................................... 382
[Application] Item List ........................................................................................................................389
Application List ........................................................................................................................................................ 389
[My Account] Item list .............................................................................................................................................. 394
Chapter 10Functional Setups
Setting up Meta Scan Function ............................................................................................................402
CONTENTS 7
Procedure for using Meta Scan ............................................................................................................................... 402
Checking Meta Scan Enabler ................................................................................................................................... 403
Editing XML format file ............................................................................................................................................ 403
Registering XML format file ..................................................................................................................................... 407
Registering Extended Field Definition .................................................................................................................... 407
Registering templates for Meta Scan ...................................................................................................................... 411
Meta Scan ................................................................................................................................................................. 414
Checking logs of Meta Scan..................................................................................................................................... 414
Setting Multi Station Print ..................................................................................................................415
Procedure for Multi Station Print ............................................................................................................................ 415
Procedure for Multi Station Print (Only in One Equipment Unit) .......................................................................... 416
Checking the Multi Station Print Enabler ............................................................................................................... 416
Using the Attribute of the External Authentication as a Role of the MFP ..................................................417
Exporting the role information setting file ............................................................................................................. 417
Defining the role information setting file ............................................................................................................... 417
Importing the role information setting file............................................................................................................. 418
Enabling the role base access setting ..................................................................................................................... 418
Chapter 11APPENDIX
Installing Certificates for a Client PC....................................................................................................420
Configuring the Microsoft Management Console................................................................................................... 420
Importing certificates to a client PC ....................................................................................................................... 422
INDEX .........................................................................................................................................................429
8 CONTENTS
1.Overview
This section provides an overview of the TopAccess functions.
TopAccess is a management utility that allows you to check device information of this equipment and job status, and
to carry out device setting and maintenance through a web browser.
TopAccess has an “end-user mode” and a “access policy mode”.
End-user mode
End users can:
Display general device information, including status, drawer/accessory configuration, and paper supply
information.
Display and manage the status of print jobs, fax/Internet Fax transmission jobs, and scan jobs submitted by the
user. (The Fax Unit is required to display and manage the fax transmission jobs)
Display the job logs for print, fax/Internet Fax transmission, fax/Internet Fax reception, and scan. (The Fax Unit is
required to display the fax transmission and fax reception job logs.)
Register and modify templates.
Add or modify contacts and groups in the address book.
Register and modify mailboxes. (The Fax Unit is required.)
Display counter logs.
Download client software.
P.12 “Accessing TopAccess”
Access policy mode
Operation privileges and displayed items vary depending on the user account you used to log in to TopAccess.
Details of operations and displays vary depending on the management on roles and departments to where the user
account is assigned.
P.15 “Access Policy Mode”
10 TopAccess Overview
0.TopAccess Conditions
Your equipment should be connected to the network and TCP/IP is correctly configured to operate TopAccess.
When TCP/IP is correctly configured, you can access TopAccess via a web browser.
Supported browsers
Windows
- Internet Explorer 9.0 or later
-Microsoft Edge
- Firefox 38 or later
- Chrome 45 or later
Mac OS
- Safari 4.0 or later
UNIX
- Firefox 38 or later
Because TopAccess uses cookies to store information on the user’s system, these must be enabled in the browser.
If TopAccess does not display the correct information in any page, delete the cookies and try again.
If a proxy server is used, set the IP address of the equipment in use in “Exceptions” of the proxy server.
Make sure you disable your web browser's pop-up blocker or allow pop-ups from TopAccess.
Overview
TopAccess supports special letters of European languages.
A note is described in each article if there are any restrictions in which letters can be entered.
TopAccess Conditions 11
0.Accessing TopAccess
You can access TopAccess by entering its URL in the address box of the web browser.
P.12 “Accessing TopAccess by entering URL”
Accessing TopAccess by entering URL
Launch a web browser and enter the following URL in the address box.
1
http://<IP Address> or http://<Device Name>
For example
When the IP address of your equipment “10.10.70.120” (when IPv4 used):
http://10.10.70.120
When the IP address of your equipment is “3ffe:1:1:10:280:91ff:fe4c:4f54” (when IPv6 used):
3ffe-1-1-10-280-91ff-fe4c-4f54.ipv6-literal.net
or
http://[3ffe:1:1:10:280:91ff:fe4c:4f54]
When your device name is “mfp-04998820”:
http://mfp-04998820
When SSL for the HTTP network service is enabled, an alert message may appear when you enter the URL in the
address box. In that case, click [Continue to this website (not recommended).] to proceed.
12 Accessing TopAccess
1.Overview
2
The TopAccess website appears.
Overview
You can also access TopAccess using the TopAccessDocMon link. For instructions on accessing TopAccess from
TopAccessDocMon, refer to the Help for TopAccessDocMon.
Accessing TopAccess 13
0.TopAccess Screen Descriptions
1
2
3
4
56
Item nameDescription
1Function tabFeatures are grouped under each tab. This provides access to the main pages
of TopAccess for each function.
2Menu barThis provides access to each menu page under the selected function tab.
3Submenu barThis provides access to each submenu page under the selected menu and
function tab.
4Install Software linkClick this to open the Install Client Software page to download the client
software from TopAccess.
5Top linkClick this to display the top of the page currently displayed.
6Help linkClick this to display Online Help.
14 TopAccess Screen Descriptions
0.Access Policy Mode
The access policy mode enables different operation privileges and displayed items to be applied depending on the
user account you used to log in to TopAccess.
In the access policy mode, the details of operations and displays differ depending on the roles and department
assigned to the given user account.
Access TopAccess.
1
P.12 “Accessing TopAccess by entering URL”
Click [Login].
2
The Login page is displayed.
Enter the user name and password and click [Login].
3
Overview
Enter the user name and password that comply with TopAccess access policies.
The Setup page is displayed.
Failing to enter the correct password for a number of times at login will be considered unauthorized access
and you may not be able to log in for a certain period of time. Contact the administrator if you see a message
to inform you that your account is locked, or your user name or password is incorrect, and you are unable to
continue the login operation.
The password input is displayed in the blank symbols.
After login, you will be automatically logged out when the time specified in the [Session Timer] elapses.
Enter “admin” in User Name and “123456” in Password to log in for the first time.
Lockout setting for user accounts can be set with [Administration] - [Security] - [Password Policy].
P.311 “Password Policy settings”
The [Session Timer] can be set with [Administration] - [Setup] - [General] - [WEB General Setting].
Access Policy Mode 15
1.Overview
4
Click the menu and submenu to display the desired page.
You can log out by clicking the [Logout] link at the top right of the page.
16 Access Policy Mode
2.[Device] Tab Page
This section describes the [Device] tab page in the TopAccess end-user mode.
[Device] Item List ............................................................................................................. 18
TopAccess opens the [Device] tab which includes a picture indicating the device status. At any time, the end user may
click [REFRESH] to update the TopAccess status information.
This tab shows the following information about the device:
Item name Description
1Device InformationThe following information is displayed.
Status — Displays the device status.
Name — Displays the name of this equipment.
Location — Displays the equipment's location.
Copier Model — Displays the model name of this equipment.
Serial Number — Displays the serial number of this equipment.
MAC Address — Displays the MAC address of this equipment.
Main Memory Size (for some models only) — Displays the main memory
size.
Page Memory Size (for some models only) — Displays the page memory
size.
Save as File & e-Filing Space Available (for some models only) —
Displays the total available space in the local folder and e-Filing on your
equipment.
Fax Space Available — Displays the available space for sending and
receive fax data.
Contact Information — Displays the contact name of the person
responsible for managing this device.
Phone Number — Displays the phone number of the person responsible for
Finisher (for some models only)— Displays whether the Finisher is
installed.
Hole Punch Unit (for some models only) — Displays whether the Hole
Punch Unit is installed.
Fax — Displays whether the Fax Unit is installed.
Optional Function kit (for some models only) — Displays whether the
optional function kit is installed.
3PaperThe following information is displayed.
Drawer — Displays a list of the installed drawers.
Size — Displays the paper size set for each drawer.
Thickness — Displays the thickness of the paper set in each drawer.
Attribute — Displays the purpose of the paper set in each drawer.
Capacity — Displays the maximum paper capacity that can be set for each
drawer.
Level — Displays the remaining amount of paper for each drawer.
[Device] Tab Page
The paper size for each drawer cannot be set from TopAccess. Set it from the touch panel of the equipment.
For instructions on how to set the paper size for each drawer, refer to the Paper Preparation Guide.
4TonerDisplays the amount of toner remaining in the toner cartridges in the
equipment.
Some features may not be displayed on some models.
[Device] Item List 19
0.Displayed Icons
When the equipment requires maintenance or when an error occurs with the equipment, icons indicating the status
information appear near the graphic image of the equipment on the TopAccess [Device] tab. The following are the
icons displayed and their descriptions.
Printer Error 1This icon indicates that a non-recommended toner cartridge is being used, and that
the equipment has stopped printing. For information on resolving the error, refer to
“Replacing a Toner Cartridge” in the Hardware Troubleshooting Guide.
Printer Error 2This icon indicates one of the following:
You need to remove paper from the receiving tray.
You need to remove paper from the Finisher tray.
You need to remove the staples jammed in the Finisher. For information on
resolving the error, refer to “Staple Jam in the Finisher” in the Hardware
Troubleshooting Guide.
You need to remove the staples jammed in the Saddle Stitch Unit. For information
on resolving the error, refer to “Staple Jam in the Saddle Stitch Unit” in the
Hardware Troubleshooting Guide.
You need to clear chads from the Hole Punch Unit. For information on resolving
the error, refer to “Cleaning the Hole Punch Dust Bin” in the Hardware Troubleshooting Guide.
A non-recommended toner cartridge is being used. For information on resolving
the error, refer to “Replacing a Toner Cartridge” in the Hardware Troubleshooting Guide.
You performed saddle stitch printing with the paper of the different sizes.
The equipment cannot load paper from the Large Capacity Feeder.
The equipment cannot eject the paper to the output tray.
Data in the internal storage device of this equipment is required to be backed up.
Replacing of the internal storage device of this equipment is required.
Cover OpenThis icon indicates a cover such as the front cover or Automatic Duplexing Unit
Cover is open.
Drawer OpenThis icon indicates the drawer is open.
Toner EmptyThis icon indicates no toner is left. For information on resolving the error, refer to
“Replacing a Toner Cartridge” in the Hardware Troubleshooting Guide.
Waste Toner Full This icon indicates the waste toner box is full and requires replacing. For
information on resolving the error, refer to “Replacing the Waste Toner Box” in the
Hardware Troubleshooting Guide.
Paper EmptyThis icon indicates no paper is left in a drawer. For information on resolving the
error, refer to the Paper Preparation Guide.
Paper MisfeedThis icon indicates a paper misfeed occurred. It also indicates the location of the
paper misfeed. For information on resolving the error, refer to “Clearing a Paper
Misfeed” in the Hardware Troubleshooting Guide.
20 Displayed Icons
2.[Device] Tab Page
Staples EmptyThis icon indicates no staples are left in the Finisher. For information on resolving
the error, refer to “Refilling the Staples” in the Hardware Troubleshooting Guide.
Call for ServiceContact your service representative to have the equipment inspected.
[Device] Tab Page
Displayed Icons 21
2.[Device] Tab Page
22 Displayed Icons
3.[Job Status] Tab Page
Using TopAccess, end users can display and delete print jobs, fax/internetfax jobs, and scan jobs released by end
users.
[Print Job] Item list ..............................................................................................................................................24
[Scan Job] Item list ..............................................................................................................................................28
[Multi Station Print Job] Item list........................................................................................................................29
[Job Status] How to Set and How to Operate ......................................................................30
Displaying print jobs ............................................................................................................................................30
Deleting jobs ........................................................................................................................................................30
Deleting all jobs....................................................................................................................................................31
Releasing print jobs .............................................................................................................................................31
When user authentication is enabled, you can operate on jobs associated with the user account you used to log in.
However, a user account with administrator privileges can operate on all jobs.
[Print Job] Item list
The Print Job page is divided into Print Job, Private Print Job, and Hold Print Job.
You can select Private Print Job and Hold Print Job only when you are logged in with a user account with
administrator privileges in the access policy mode.
[Print Job] screen
1
2
3
412111098
[Private Print Job] screen
1
2
3
412111098
765
765
13
14
24 [Job Status] Tab Page Overview
3.[Job Status] Tab Page
1
2
412111098
765
3
[Hold Print Job] screen
Item nameDescription
1[Delete] buttonThe selected print job is deleted.
2[Delete All] buttonAll print jobs are deleted.
3Select PageAllows you to select a page when there are 101 items or more.
[Job Status] Tab Page
4Document NameDisplays the document name of the print job.
Document names are displayed using 10 asterisks (*) when the
Confidentiality Setting is enabled.
P.169 “Setting up Confidentiality Setting”
5TypeDisplays the print job set in the printer driver. Possible values of print job are:
Print jobs that have finished being printed are displayed in the [Logs] tab.
Click a table heading item to refresh the page and reorder the print job list in the specified order.
[Job Status] Tab Page Overview 25
3.[Job Status] Tab Page
1
2
3
4
5
6
[Recovery Information] screen
The Recovery Information screen displays the conditions for resuming printing.
Item nameDescription
1[Close] button Closes the [Recovery Information] screen.
2CauseDisplays the cause of the print interruption.
3Recovery ConditionDisplays the procedure for resuming printing.
4Paper SizeDisplays the paper size set for the interrupted print job.
5Paper TypeDisplays the paper type set for the interrupted print job.
6DrawerDisplays the paper source set for the interrupted print job.
26 [Job Status] Tab Page Overview
3.[Job Status] Tab Page
1
2
412111098
765
3
[Fax/InternetFax Job] Item list
The Fax/InternetFax Job page displays the following information for each fax transmission job.
Item nameDescription
1[Delete] buttonThe selected fax job is deleted.
2[Delete All] buttonAll fax jobs are deleted.
3Select PageAllows you to select a page when there are 101 items or more.
[Job Status] Tab Page
4File No.Displays the file number (001 to 100) to identify the fax transmission job.
5TO(Name)Displays the destination name set for the fax transmission job.
6TO(Fax No./Email)Displays the fax number or E-mail address of the destination.
7Delay TimeDisplays the delayed time set for the fax transmission job.
8PagesDisplays the number of pages of the fax transmission job.
9Date TimeDisplays the date and time when the fax transmission job is released from the
touch panel or client computer using the N/W-Fax driver.
They are displayed using “year, month, day, hour, minute, and second”. For
example: 2016/12/24 12:34:56
10 StatusDisplays the status of the fax transmission job.
Possible values of status are: [Delayed], [Wait], [Line1], [Line2], and
[Network].
11 User NameDisplays the user account name of the owner of the fax transmission job.
12 Domain Name/LDAP ServerDisplays the domain name or LDAP server of the user account who is the
owner of the fax transmission job.
Transmission jobs that have finished their transmission are displayed in the [Logs] tab.
Click a table heading item to refresh the page and reorder the print job list in the specified order.
[Job Status] Tab Page Overview 27
3.[Job Status] Tab Page
1
2
412111098
765
3
[Scan Job] Item list
The Scan Job page displays the following information for each scan job.
Item nameDescription
1[Delete] buttonThe selected scan job is deleted.
2[Delete All] buttonAll scan jobs are deleted.
3Select PageAllows you to select a page when there are 101 items or more.
4TO(Name)Displays the destination (name) to where the scanned document is sent via
an E-mail.
5TO(Email)Displays the destination (E-mail address) to where the scanned document is
sent via an E-mail.
6File NameWhen the job performs the Scan to File or USB or Scan to e-Filing, it displays
the document name to be stored.
File names are displayed using 10 asterisks (*) when the Confidentiality
Setting is enabled.
P.169 “Setting up Confidentiality Setting”
7AgentDisplays the agent of the scan job.
Possible values of agent are: [Email], [Save as file], [Store to e-Filing], and
[Store to USB Media].
8PagesDisplays the number of pages of the scan job.
9Date TimeDisplays the date and time when the scan job is released from the touch
panel.
They are displayed using “year, month, day, hour, minute, and second”. For
example: 2016/12/24 12:34:56
10 StatusDisplays the status of the scan job.
Possible values of status are: [Wait], [Suspended], [Processing], and
[Scanning]
11 User NameDisplays the user account name who is the owner of the scan job.
12 Domain Name/LDAP ServerDisplays the domain name or LDAP server of the user account who is the
owner of the scan job.
Scan jobs that have finished being scanned are displayed in the [Logs] tab.
Click a table heading item to refresh the page and reorder the print job list in the specified order.
28 [Job Status] Tab Page Overview
3.[Job Status] Tab Page
1
2
41098
7
6
5
3
[Multi Station Print Job] Item list
The Multi Station Print Job page is divided into Jobs and Printed Jobs.
The Multi Station Print Job page displays jobs that are printed with the [Multi Station Print] function. You can select
this page only when you are logged in with a user account with administrator privileges in the access policy mode.
You need the Multi Station Print Enabler option to use the [Multi Station Print] function. Contact your service
technician for details.
[Job Status] Tab Page
Item nameDescription
1[Delete] buttonThe selected print job is deleted.
2[Delete All] buttonAll print jobs are deleted.
3Select PageAllows you to select a page when there are 101 items or more.
4Document NameDisplays the document name of the print job.
5PaperDisplays the paper size specified on the print job.
6SetsDisplays the number of copies specified on the print job.
7PagesDisplays the total number of pages in the print job.
8Date TimeDisplays the date and time when the print job was received from the client
computer.
The date and time are displayed in “YYYY/MM/DD HH:MM:SS” format.
Example: 2016/12/24 12:34:56
9User NameDisplays the owner user account name of the print job.
10 Domain Name/LDAP ServerDisplays the domain name or LDAP server of the owner user account of the