Toshiba EO1-33027E, CB-426-T3-QQ, CB-426-T3 User Manual

TEC Two -Color Printer

Table of Contents

CB-426-T3-QQ

Owner’s Manual

W e, TOSHIBA TEC Corporation of 570 Ohito Ohito-cho T agata-Gun Shizuoka-Ken 410-2323 JAP AN, declare in our sole responsibility that this product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

(for USA only)

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.” “Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.” (for CANADA only)

CAUTION:

1.This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2.The contents of this manual may be changed without notification.

3.Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.

Trademark:

• Microsoft, Windows, Windows NT, and the Windows Logo are either registered trademarks or trademarks of Microsoft Corporation in the United States.

• All other brands and names are the property of their respective owners.

Safety Precautions

Safety Summary

Meanings of Symbols

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorized TOSHIBA TEC representative for assistance.

This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the symbol. (The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the (The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the symbol. (The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

symbol.

Safety Precautions

WARNING

Any other than the specified AC voltage is prohibited.

Prohibited

This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication.

■ Do not use voltages other than the voltage (AC) specified on the

rating plate, as this may cause fire or electric shock.

■ If the machines share the same outlet with any other electrical

appliances which consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause the machines to malfunction.

■ Do not insert or drop metal, flammable or other foreign objects

into the machines through the ventilation slits, as this may cause fire or electric shock.

Prohibited

Disconnect the plug.

Prohibited

■ If the machines are dropped or their cabinets damaged, first turn

off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

■ Do not plug in or unplug the power cord plug with wet hands as

this may cause electric shock.

■ Do not place metal objects or water-filled containers such as flower

vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause fire or electric shock.

Prohibited

WARNING (Cont.)

Prohibited

Disconnect the plug.

Safety Precautions

■ Do not cut, damage or modify the power cords. Also, do not

place heavy objects on, pull on, or excessively bend the cords, as this may cause fire or electrical shock.

■ Continued use of the machines in an abnormal condition such as

when the machines are producing smoke or strange smells may cause fire or electric shock. In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your authorized TOSHIBA TEC representative for assistance.

■ If foreign objects (metal fragments, water, liquids) enter the

machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

Disconnect the plug.

Connect a grounding wire.

Disconnect the plug.

■ Ensure that the equipment is properly grounded. Extension cables

should also be grounded. Fire or electric shock could occur on improperly grounded equipment.

■ When unplugging the power cords, be sure to hold and pull on

the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock.

■ Do not remove covers, repair or modify the machine by yourself.

Y ou may be injured by high voltage, very hot parts or sharp edges inside the machine.

No disassembling.

iii

CAUTION

Safety Precautions

This indicates that there is the risk of personal injury or damage to objects if the machine is improperly handled contrary to this indication.

The following precautions will help to ensure that this machine will continue to function correctly.

• Try to avoid locations that have the following adverse conditions:

* Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas

• The cover should be cleaned by wiping with a dry cloth or a cloth

slightly dampened with a mild detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

• DO NOT STORE the paper or ribbons where they might be exposed

to direct sunlight, high temperatures, high humidity, dust, or gas.

• Ensure the printer is operated on a level surface.

• Any data stored in the memory of the printer could be lost during

a printer fault.

• Try to avoid using this equipment on the same power source as

high voltage equipment or equipment likely to cause electrical interference.

• Unplug the machine whenever cleaning or working inside it.

• Keep the work environment static free.

• Do not place heavy objects on top of the machines, as these items

may become unbalanced and fall causing injury.

• Do not block the ventilation slits of the machines, as this will

cause heat to build up inside the machines and may cause fire.

• Do not lean against the machine. It may fall and cause injury.

• Care must be taken not to injure yourself with the printer paper cutter.

• Unplug the machine when it is not used for a long period of time.

Request Regarding Maintenance

• Utilize our maintenance services.

After purchasing the machine, contact your authorized TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

• Our preventive maintenance service performs the periodic checks

and other work required to maintain the quality and performance of the machines, preventing accidents beforehand. For details, please consult your authorized TOSHIBA TEC representative for assistance.

• Do not expose the machines to insecticides or other volatile

solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.

Table of Contents

TOC 2

Contents

Table of Contents

1. Product Overview ................................................................................................................................................... 1

1.1 Introduction ...................................................................................................................................................... 1

1.2 Features ............................................................................................................................................................ 1

1.3 Unpacking ........................................................................................................................................................ 1

1.4 Accessories and Options ................................................................................................................................. 2

1.4.1 Accessories ............................................................................................................................................. 2

1.4.2 Cool Release Enhancement Kit ............................................................................................................... 3

1.4.3 Options .................................................................................................................................................... 3

1.5 Appearance ...................................................................................................................................................... 4

1.5.1 Dimensions .............................................................................................................................................. 4

1.5.2 Front View ............................................................................................................................................... 4

1.5.3 Rear View ................................................................................................................................................ 4

1.5.4 Operation Panel ...................................................................................................................................... 5

1.5.5 Interior ..................................................................................................................................................... 5

2. Printer Installation .................................................................................................................................................. 6

2.1 Installing the Accessories ................................................................................................................................. 6

2.1.1 Fan Filters ................................................................................................................................................ 6

2.1.2 Media Slide ............................................................................................................................................. 6

2.1.3 Supply Shaft Holder ................................................................................................................................ 6

2.2 Connecting the Printer to Your Computer ........................................................................................................ 7

2.3 Connecting the Power Cord ............................................................................................................................. 8

2.4 Turning on/off the Printer.................................................................................................................................. 9

2.4.1 Turning on the Printer .............................................................................................................................. 9

2.4.2 Turning off the Printer ............................................................................................................................ 10

2.5 Loading the Media .......................................................................................................................................... 11

2.5.1 Additional Information ........................................................................................................................... 16

2.6 Sensor Adjustments ....................................................................................................................................... 17

2.6.1 Black Mark Sensor ................................................................................................................................ 17

2.6.2 Feed Gap Sensor .................................................................................................................................. 18

2.6.3 Media Sensor Sensitivity Adjustment ................................................................................................... 19

2.7 Loading the Ribbons (for Hot Release Ribbons) ............................................................................................ 21

2.7.1 Ribbon Positions ................................................................................................................................... 21

2.7.2 Loading Procedure ................................................................................................................................ 21

2.8 Loading the Ribbons (for Cold Release Ribbons) .......................................................................................... 24

2.8.1 Precautions ........................................................................................................................................... 24

2.8.2 Installing the Ribbon Plate .................................................................................................................... 25

2.8.3 Installing the SP Ribbon Guides ........................................................................................................... 26

2.8.4 Installing the Ribbon Tension Sheet ...................................................................................................... 27

2.8.5 Loading the Cold Release Ribbons....................................................................................................... 28

3. Printing .................................................................................................................................................................. 29

3.1 Installing the Printer Driver ............................................................................................................................. 29

3.1.1 System Requirements ........................................................................................................................... 29

3.1.2 Installation Procedure (For Windows

3.1.3 Uninstalling the Printer Driver................................................................................................................ 35

3.2 Properties ....................................................................................................................................................... 37

3.2.1 Displaying Printer Properties ................................................................................................................. 37

3.2.2 Summary of Properties ......................................................................................................................... 38

3.3 Page Setup ..................................................................................................................................................... 39

3.3.1 Selecting a label size ............................................................................................................................. 39

3.3.2 Creating a new label size ...................................................................................................................... 40

3.3.3 Orientation ............................................................................................................................................. 41

3.3.4 Miscellaneous ....................................................................................................................................... 42

3.4 Graphics ......................................................................................................................................................... 46

3.4.1 Dithering ................................................................................................................................................ 46

3.4.2 Color ...................................................................................................................................................... 46

3.4.3 Color Setup ........................................................................................................................................... 47

3.4.4 Color Registration ................................................................................................................................. 50

3.5 Bar Fonts ........................................................................................................................................................ 52

3.5.1 Specifying a New Font Style ................................................................................................................. 53

3.6 Stock .............................................................................................................................................................. 55

3.6.1 Print Method.......................................................................................................................................... 55

98) .............................................................................................. 29

Table of Contents

TOC 1

3.6.2 Sensor ................................................................................................................................................... 55

3.6.3 Label Gap .............................................................................................................................................. 55

3.6.4 Issue Settings ........................................................................................................................................ 56

3.6.5 Fine Adjustment .................................................................................................................................... 57

3.7 Options ........................................................................................................................................................... 58

3.7.1 Transfer Mode ....................................................................................................................................... 58

3.7.2 Print Density Adjustment....................................................................................................................... 58

3.8 Testing ............................................................................................................................................................ 59

3.8.1 Testing ................................................................................................................................................... 59

3.8.2 Maintenance .......................................................................................................................................... 60

3.9 Print Test ......................................................................................................................................................... 61

3.9.1 Procedures ............................................................................................................................................ 61

3.10 Printing a Label .............................................................................................................................................. 62

4. Online Mode .......................................................................................................................................................... 64

4.1 Operation Panel.............................................................................................................................................. 64

4.2 Operation........................................................................................................................................................ 65

4.3 Reset .............................................................................................................................................................. 65

5. Maintenance ......................................................................................................................................................... 66

5.1 Cleaning ......................................................................................................................................................... 66

5.1.1 Print Head/Platen .................................................................................................................................. 66

5.1.2 Pinch Roller/Feed Roller/Media Guide .................................................................................................. 67

5.1.3 Fan Filters .............................................................................................................................................. 67

5.1.4 Covers and Panels ................................................................................................................................ 68

5.1.5 Ribbon Modules .................................................................................................................................... 68

6. Troubleshooting.................................................................................................................................................... 69

6.1 Error Messages .............................................................................................................................................. 69

6.2 Possible Problems.......................................................................................................................................... 71

6.3 Removing Jammed Media ............................................................................................................................. 72

6.3.1 From the Pinch Roller Unit .................................................................................................................... 72

6.3.2 From the Print Head Block .................................................................................................................... 72

6.4 When the Ribbon is Torn Apart ...................................................................................................................... 73

Appendix 1 Specifications......................................................................................................................................... 74

A1.1 Printer ............................................................................................................................................................. 74

A1.2 Options ........................................................................................................................................................... 75

A1.3 Media.............................................................................................................................................................. 75

A1.3.1 Media Type ............................................................................................................................................ 75

A1.3.2 Detection Area of the Transmissive Sensor .......................................................................................... 76

A1.3.3 Detection Area of the Reflective Sensor ............................................................................................... 77

A1.3.4 Effective Print Area................................................................................................................................ 77

A1.4 Ribbon ............................................................................................................................................................ 78

Appendix 2 DIP Switches .......................................................................................................................................... 79

A2.1 DIP Switch A .................................................................................................................................................. 80

A2.2 DIP Switch B .................................................................................................................................................. 81

A2.3 Ribbon Near End Detection ........................................................................................................................... 82

Appendix 3 Quick Reference for Printing ................................................................................................................ 83

Appendix 4 Message and LED .................................................................................................................................. 86

Appendix 5 System Mode.......................................................................................................................................... 88

A5.1 Operation Panel.............................................................................................................................................. 88

A5.2 Overview......................................................................................................................................................... 89

A5.3 Self-Diagnostic Test ....................................................................................................................................... 91

A5.4 Parameter Setting .......................................................................................................................................... 92

A5.5 Test Print ....................................................................................................................................................... 101

A5.6 RAM Clear .................................................................................................................................................... 104

A5.7 Additional Information .................................................................................................................................. 106

A5.7.1 Self-Diagnostic Test Result Sample and Descriptions ........................................................................ 106

A5.7.2 Maintenance Counter/Parameter Check Print Sample and Descriptions........................................... 107

A5.7.3 Cut Operation Example ....................................................................................................................... 108

A5.7.4 Pulse Motor Speed ............................................................................................................................. 108

A5.7.5 X-Coordinate Fine Adjustment ............................................................................................................ 108

A5.7.6 Magnified Views of Slant Line Pattern ................................................................................................ 108

A5.7.7 Initial Values after Clearing the Maintenance Counter (MAINTE.CNT.CLEAR).................................... 109

A5.7.8 Initial Values after Clearing the Parameter (PARAMETER CLEAR)...................................................... 110

A5.7.9 Initial Values after Clearing the Print Distance (PRINT STEP CLEAR)................................................. 111

Appendix 6 Interface................................................................................................................................................ 112

1. Product Overview

Chapter 1 Product Overview

1.1 Introduction

1.2 Features

Thank you for choosing the TOSHIBA TEC CB-426-T3 two-color printer. This Owner’s Manual describes printer setup and installation procedures, printer properties, settings and adjustments, and maintenance information. Thus it should be read carefully to help gain maximum performance and life from the printer. For further information please refer to this manual and keep it safe for future reference.

The CB-426-T3 two-color printer has the following features:

• H igh-speed, quality printing. The printer utilizes Edge Heads that

support the high-performance Hot Release Ribbons to produce a maximum print speed of approximately 6 in/s (150 mm/s). In addition, the Cool Release Enhancement Kit is supplied as an accessory, and allows the popular Cold Release Ribbons to be loaded.

• Fine, sharp color printing. The printer utilizes two high-resolution

(305 dpi) print heads, and uses a variety of spot color ribbons for solid printing.

• A variety of printer fonts and bar code fonts are built into the

printer to help create a unique colored label.

• Cost efficiency. The automatic ribbon saver is standard and allows

for conservation of individual ribbons. In addition, the media back feed capability allows you to avoid wasting the media.

1.3 Unpacking

Unpack the printer as per the Unpacking Instructions packed with the printer.

Important!

• Check for damage or scratches on the printer.

However, please note that TOSHIBA TEC shall have no liability of any damage of any kind sustained during transportation of the product.

• Keep the cartons and pads for future transportation of the

printer.

Chapter 1 Product Overview

1.4 Accessories and Options

1.4.1 Accessories

When unpacking the printer, please make sure all accessories are packed with the printer.

✓

Owner’s Manual (1 pc.)

Thermal Head Cleaner (1 pc.) (24089500013)

Fan Filter (2 sets.) (FMBB0046401)

Power Cord (1 pc.) (FBC B0030202)

Feed Roller Brush (1 pc.) (FMQB0047001) *To be used exclusively for

the Feed Roller

Media Slide (1 pc.) (FMCC 0032001) Black Screw (2 pcs.) (HAA-0007002)

Supply Shaft Holder (1 pc.) (FMBD 0038901)

Supply Roll Holder (2 pcs.) (FMHD0007502)

Ferrite Core (1 pc.) (HGA-0068001) *Used for RS-232C

Supply Shaft Holder Stand (FMBB0047401)

Unpacking Instructions

(1 pc.)

(1pc.)

Chapter 1 Product Overview

1.4.2 Cool Release Enhancement Kit

Ribbon Plate (2 pcs.) (FMCB 0095301)

D-3x5 Screw (6 pcs.) (X0140305130)

SP Ribbon Guide (B) (1 pc.) (FMCB0095501)

Mounting Screw (2 pcs.) (FMDB 0079501)

SP Ribbon Guide (FMCB0095601)

Ribbon T ension Sheet (FMQC0035901)

(A) (1 pc.)

(2 pcs.)

1.4.3 Options

Sheet Fixing Plate (2 pcs.) (FMEB0116901)

The following two options are available for the CB-426-T3 two-color printer:

• The CB-1204-QM Cutter Module, which is used to cut media

repeatedly.

• The CB-1004-QM Ribbon Module, to be used as a spare ribbon

module.

Cutter Module Ribbon Module

Chapter 1 Product Overview

1.5 Appearance

1.5.1 Dimensions

Note: Depth is 34.4 inches (875mm) when the Cutter Module is installed on the printer.

1.5.2 Front View

The names of the parts or units introduced in this section are used in the following chapters.

13.7(350)

15.1

(385)

20.4(520)

11.0(280)

Dimensions in inches + (mm)

Top Cover

Message Display (LCD)

Supply Roll Holder

Supply Shaft Holder

1.5.3 Rear View

Operation Panel

Media Sensor Adjuster

Expansion I/O Interface Connector

Media Inlet

Supply Shaft Holder Slots

Supply Shaft Holder Stand

Media Outlet

Serial Interface Connector

(RS-232C)

Air Vents (Cooling Fans)

Parallel Interface

Connector

(Centronics)

Power Switch

AC Power Inlet

Harness

Chapter 1 Product Overview

1.5.4 Operation Panel

1.5.5 Interior

Message Display (LCD)

ON LINE LED

(Green)

POWER LED

(Red)

FEED Key

POWER ON LINE ERROR

FEED RESTART PAUSE

RESTART Key

ERROR LED

(Green)

PAUSE Key

Please see Appendix 3 for further information about the Operation Panel.

Top Cover

Head Lever

Ribbon Module

Pinch Roller Unit

Pinch Roller Lever

Media Pressure Plate

2. Printer Installation

This chapter describes in detail how to set up the printer to get ready for printing.

Chapter 2 Printer Installation

2.1 Installing the Accessories

2.1.1 Fan Filters

Note: Please clean the Filter Pads periodically. See Section 5.1.3.

2.1.2 Media Slide

Notes:

• Either a roll of labels or tags can

be loaded in the printer.

• In this Owner's Manual, labels and

tags are generically called "media".

• TOSHIBA TEC recommends that

labels are rolled outside, and the tags are r olled inside. The media loading procedur e depends on which type of media is going to be loaded. See Section 2.5 for more detail.

First install the accessories on the printer.

Unpack the Fan Filters.

Mount the Fan Filters over the Air Vents.

Filter Pad

Filter Retainer

Air Vents (Cooling Fans)

Attach the Media Slide with the two supplied black screws. When loading a roll of labels, fit the Media Slide on the screw holes above the Media Inlet.

When loading a roll of tags, fit the Media Slide on the screw holes below the Media Inlet.

Media Slide (for labels)

2.1.3 Supply Shaft Holder

Media Slide (for tags)

Connect the Supply Shaft Holder Harness to the harness attached on the rear of the printer.

First hook the lower parts of the Supply Shaft Holder into the lower two Supply Shaft Holder Slots on the rear of the printer. Then fix the Supply Shaft Holder in place by tightening the screw .

T o remove the Supply Shaft Holder from the printer, just reverse the installation procedure.

Screw

Harness

Supply Shaft Holder

Supply Shaft Holder Harness

Supply Shaft Holder Slots

Chapter 2 Printer Installation

2.2 Connecting the Printer to Your Computer

Note: The interface cable is not included in the accessories.

The printer can be connected to any computer, since it supports both serial and parallel interface cables. Before connecting the printer, please make sure which interface cable will be used.

Be sure that both printer and computer are turned off. (o) indicates OFF.

Power Switch

Connect the interface cable to the interface connector on the printer. As illustrated below, connect the interface cable to either of the interface connectors, depending on which interface cable will be used.

Note: Please refer to the user's manual of the computer.

Serial Interface

Parallel Interface

Secure the cable with the clamps or screws.

When using the serial interface cable, attach the supplied ferrite

Cable

Serial Interface

Connector

Parallel Interface

Connector

core to the cable.

Connect the interface cable to the interface connector on the computer.

Screws

Ferrite Core

(For Serial Interface

Cable)

Clamps

Chapter 2 Printer Installation

2.3 Connecting the Power Cord

CAUTION!

• Please turn off the printer before connecting the power cord,

as this may cause an electric shock or damage to the printer.

• Please use the supplied power cord only. Use of other cords

may cause an electric shock or a fire.

Be sure that both printer and computer are switched OFF. (o) indicates OFF.

Power Switch

Connect the supplied power cord to the AC Power Inlet of the printer.

Plug the power cord in an outlet.

AC Power Inlet

Chapter 2 Printer Installation

2.4 Turning on/off the Printer

2.4.1 Turning on the Printer

When turned on, the printer checks the print head and memory. When turned off, the printer will lose data in non-volatile memory.

CAUTION!

Use the power switch to turn on/off the printer. Unplugging the power cord for turning on/off the printer may cause a fire, an electric shock, or damage to the printer.

Important!

When the printer is connected to the computer,

• Turn ON the printer before turning on the computer.

• Turn OFF the computer before turning off the printer.

Turn on the printer. ( ❘ ) indicates ON.

Power Switch

Note: Just in case the printer is not turned on, or any error message appears, please see Chapter 6.

The “ON LINE” message appears on the Message Display. The POWER LED illuminates green. Then the ON LINE LED also illuminates green.

ON LINE

POWER ON LINE ERROR

FEED RESTART PAUSE

Chapter 2 Printer Installation

2.4.2 Turning off the Printer

CAUTION!

• Do not turn off the printer

while a label is being issued, as this may cause a paper jam or damage to the printer.

• Do not turn off the printer

when the ON LINE LED is blinking, as this may cause damage to the computer connected to the printer.

When turning off the printer, make sure of the following:

• The “ON LINE” message is shown on the Message Display.

• Both POWER and ON LINE LED’s are illuminated.

ON LINE

POWER ON LINE ERROR

FEED RESTART PAUSE

Turn off the power switch.

Power Switch

Chapter 2 Printer Installation

2.5 Loading the Media

Labels or tags can be loaded in the printer. The media loading procedure depends on which media is going to be used.

Open the Top Cover.

Top Cover

Lift the Pinch Roller Lever to the ROLLER RELEASE position to open the Pinch Roller Unit.

Pinch Roller Unit

Note: The Supply Shaft cannot be kept level because of its weight, as the printer becomes older . So befor e loading the media, adjust the Supply Shaft so that it can be kept level.

Pinch Roller Lever (To ROLLER RELEASE)

Loosen the screw on the Supply Shaft Holder Stand.

Fit the Supply Shaft Holder Stand to the Supply Shaft, as illustrated below . The Supply Shaft Holder Stand moves up or down so that the Supply Shaft is kept level.

Supply Shaft

Screw

Supply Shaft Holder Stand

Remove the Supply Shaft Holder Stand from the Supply Shaft, when adjustment to its height is complete.

2.5 Loading the Media (Cont.)

Chapter 2 Printer Installation

Turn the Supply Shaft so that the notches face upward, and the marks face the Media Inlet.

To attach the Supply Roll Holder (inside), fit the tooth of the Supply Roll Holder to the groove of the Supply Roll Shaft. Turn the Supply Roll Holder clockwise to the end.

CAUTION!

Do not push into the Supply Roll Holder (inside) with the claw locked in the notches, as this may cause damage to the claw or notches. See Section 2.5.1 for more detail.

Notches

Marks

Supply Shaft

Push the Supply Roll Holder (inside) to the end of the Supply

Groove

Supply Roll Holder Claw

Tooth

Claw

Supply Roll Holder

Shaft. Then turn the Supply Roll Holder counterclockwise so that the claw is locked into the notch. When inserting the Supply Roll Holder into the Supply Shaft, more pressure should be applied when passing over the roller on the way to the end of the Supply Shaft.

Claw

Notches

Note: The media is rolled either outside or inside, depending on the type of media that is loaded. Whichever media is used, load it with print side facing up. See Appendix 1 for more detail.

Marks

Switch the Back T ension Selector, depending on whether the media is rolled outside or inside. Switch the Selector to A for the media rolled outside. Switch it to B for the media rolled inside, as indicated by the arrows.

Back Tension Selector

Media rolled outside

Media rolled inside

Supply Shaft Holder

Measure width of the media that will be loaded.

2.5 Loading the Media (Cont.)

Note: When inserting a roll of labels or tags, push on the media core only. Otherwise, core material drags against the Supply Shaft causing telescoping of the media supply roll.

Chapter 2 Printer Installation

Based on width of the media measured in Step 10, push the media into the Supply Roll Holder (inside), and place it with reference to the marks on the Supply Shaft.

• Loading a roll of labels

Supply Shaft

Labels

• Loading a roll of tags

Supply Shaft

Tags

Slide the Supply Roll Holder (inside) to the loaded media.

Supply Roll Holder

CAUTION!

To remove the Supply Roll Holder (outside), turn it to disengage the claw from the notches. Otherwise, the claw or the notches may be damaged. See Section 2.5.1 for more detail.

Slide the Supply Roll Holder (outside) to the loaded media.

Notches

Claw

Supply Shaft

Supply Roll Holder (Outside)

2.5 Loading the Media (Cont.)

Note: Make sure that the leading edge of media is cut straight before inserting the media into the printer , as this may cause a media jam.

Chapter 2 Printer Installation

Loosen the two screws. Slide the Media Guides in the direction of the arrows below until they stop (completely open).

Screw

Media Guides

Unroll about 1.5 to 2 inches (40 to 50cm) of the media.

Insert the media into the Media Inlet. Make sure that the media passes under the Media End Sensor, the media sensor and the Media Pressure Plate.

Media End Sensor

Media Sensor

Right Wrong

CAUTION!

Do not over tighten the two screws, as this may cause damage to the Media Guides.

Media Pressure Plate

Important!

• According to the media is loaded, adjust the position of the

media sensor. See Section 2.6 for more detail.

• Whenever the type of media is changed, adjust sensitivity

of the media sensor. See Section 2.7 for more detail.

Slide the Media Guides in the direction of the arrows below until both guides come in contact with the media (media should be in center of media path). Hand tighten the two screws.

Media Guide

Screw

Media Guide

2.5 Loading the Media (Cont.)

Notes:

• Pass the media straight from the

Supply Holder Unit to the Media Outlet to avoid skewing.

• Use the marks at the Media Slide

and the Media Outlet so that the media can be centered.

• Be sure to take up any slack in the

media.

Chapter 2 Printer Installation

Feed the media to the Media Outlet manually until its leading edge comes out of the Media Outlet.

(Top View of the Printer)

Media Guide

Media

Media Outlet

Print Head Blocks

Media Inlet

Supply Roll

Holder

Note: Push down the Pinch Roller Unit gently on the “PUSH HERE” label.

(Side View of the Printer)

Print Head Blocks

Media

Print Head Blocks

Media

Push down the Pinch Roller Unit until it is hooked. Then push

Pinch Roller

down the Pinch Roller Lever to the ROLLER LOCK position.

[PUSH HERE]

Pinch Roller Lever (To ROLLER LOCK)

Reinstall the Supply Shaft Holder Stand to the Supply Shaft Holder, whose level is adjusted in Steps 3 to 5.

Supply Shaft Holder Stand

2.5 Loading the Media (Cont.)

Note: When loading labels, make a straight cut in the gap area between labels.

Chapter 2 Printer Installation

Close the Top Cover gently. Make sure that the POWER LED and ON LINE LED are illuminated, and that the “ON LINE” message is shown. Press the FEED key on the Operation Panel to feed the media about 1 inch (20 to 30cm). Check that the media is fed successfully.

Label Cut here.

Right Wrong

Label

2.5.1 Additional Information

This section contains more information concerning the care that should be taken when loading the media.

• The figure below indicates the direction the Supply Roll Holder

(inside) can be moved with the claws of the Supply Roll Holder locked into the notches.

Wrong

Supply Roll Holder

(Inside)

• The figure below indicates the direction the Supply Roll Holder

(outside) can be moved with the claws of the Supply Roll Holder locked into the notches.

Right

Notches

Right

Wrong

Supply Roll Holder

(Outside)

Notches

Chapter 2 Printer Installation

2.6 Sensor Adjustments

2.6.1 Black Mark Sensor

This section describes in detail how to adjust the media sensor positions and their sensitivity. Whenever the type of media is changed, a positional adjustment of the media sensor is needed. The media sensors are designed to keep positional alignment of the image on each label or tag when issued.

Important!

NEVER skip the media sensor positional adjustment.

The printer has two types of media sensors: Black Mark Sensor and Feed Gap Sensor. The Black Mark Sensor (reflective sensor) is used to detect black marks on the back of the media by the reflection of light. On the other hand, the Feed Gap Sensor (transmissive sensor) is used to detect gaps by the transmission of light. Which media sensor to adjust depends on the type of media loaded.

When the media with black marks on the BACK is loaded, adjust the Black Mark Sensor (reflective sensor) position as follows:

Open the Top Cover.

Lift the Pinch Roller Lever to the ROLLER RELEASE position to open the Pinch Roller Unit.

Note: “1” marked on the sensor indicates the Black Mark Sensor position.

Note: See A1.3.3 for black mark specifications.

Align the Media Guides to the width of the media.

Fold the media so that a black mark faces upward.

Insert the media into the Media Inlet.

Turn the Media Guide Knob, and move the media sensor so that it is positioned at the center of the black mark.

Media Sensor

Media Guide Knob

The Black Mark Sensor Position Adjustment has been completed.

Black Mark detected here

Sensor

Media

Black Mark

Chapter 2 Printer Installation

2.6.2 Feed Gap Sensor When the media with gaps or rectangular holes is loaded, adjust the

Feed Gap Sensor (transmissive sensor) position as follows:

Open the Top Cover.

Lift the Pinch Roller Lever to the ROLLER RELEASE position to open the Pinch Roller Unit.

Align the Media Guides to width of the media.

Insert the media into the Media Inlet.

• If the media with gaps is loaded, go to Step 5.

• If the media with rectangular holes is loaded, go to Step 6.

Turn the Media Guide Knob, and move the media sensor so that the gap between labels will pass under the sensor.

Note: “2” marked on the sensor indicates the Feed Gap Sensor position.

Media Sensor

Gap detected here

Sensor

Note:

See A1.3.2 for gap or hole specifications.

Label

Gap

Media Guide Knob

Turn the Media Guide Knob, and move the media sensor so that it

Backing Paper

is positioned at the center of the rectangular hole.

Media Sensor

Media Guide Knob

The Feed Gap Sensor Position Adjustment has been completed.

Hole detected here

Hole

Sensor

Media

Chapter 2 Printer Installation

2.6.3 Media Sensor Sensitivity Adjustment

Whenever the type of media is changed, adjust the media sensor sensitivity. Please note that the adjustment procedures are slightly different, depending on which type of media loaded.

Media Sensor Adjustor

Feed Gap Sensor Lamp

Black Mark Sensor Lamp

Green

Red

Black Mark Sensor

Adjusting Knob

Feed Gap Sensor Adjusting Knob

Note: As soon as the upper two lamps illuminate green, stop turning the knob.

Black Mark Sensor Sensitivity Adjustment

Open the Top Cover.

Lift the Pinch Roller Lever to the ROLLER RELEASE position to open the Pinch Roller Unit.

Insert the media with black marks into the Media Inlet so that the Black Mark Sensor can detect the WHITE part of the media.

Lock the Pinch Roller Unit.

Turn on the printer.

Turn the Black Mark Sensor Adjusting Knob to the left most position.

Keep turning the knob clockwise slowly. When the upper two Black Mark Sensor Lamps illuminate green, the adjustment is complete.

Chapter 2 Printer Installation

2.6.3 Media Sensor Sensitivity Adjustment (Cont.)

Note: As soon as the upper two lamps illuminate green, stop turning the knob.

Feed Gap Sensor Sensitivity Adjustment (for Label with Gaps)

Open the Top Cover.

Lift the Pinch Roller Lever to the ROLLER RELEASE position to open the Pinch Roller Unit.

Insert the label with gaps into the Media Inlet so that the Feed Gap Sensor can detect the LABEL part.

Lock the Pinch Roller Unit.

Turn on the printer.

Turn the Feed Gap Sensor Adjusting Knob to the left most position.

Keep turning the knob clockwise slowly. When the upper two Feed Gap Sensor Lamps illuminate green, the adjustment is complete.

Note: As soon as the upper two lamps illuminate green, stop turning the knob.

Feed Gap Sensor Sensitivity Adjustment (for Media with Rectangular Holes)

Open the Top Cover.

Lift the Pinch Roller Lever to the ROLLER RELEASE position to open the Pinch Roller Unit.

Insert the media with rectangular holes into the Media Inlet so that the Feed Gap Sensor can detect the PAPER part.

Lock the Pinch Roller Unit.

Turn on the printer.

Turn the Feed Gap Sensor Adjusting Knob to the left most position.

Keep turning the knob clockwise slowly. When the upper two Feed Gap Sensor Lamps illuminate green, the adjustment is complete.

Chapter 2 Printer Installation

2.7 Loading the Ribbons (for Hot Release Ribbons)

Note: Media Width does not include width of the backing paper.

2.7.1 Ribbon Positions

Important!: When loading the ribbons, please do not forget to specify the ribbon colors in the printer properties. See Section 3.4.3 for more detail.

This section describes in detail how to load the ribbons in the printer . Please use the ribbon width corresponding to the media width from the table shown below.

Ribbon Width

2.7 (68)

3.5 (88)

4.3 (109)

Media Width

2 to 2.6 (50 to 65)

2.6 to 3.4 (65 to 85)

3.4 to 4.4 (85 to 110)

Dimensions in inches + (mm)

There are two types of ribbons: high-performance Hot Release Ribbons that provide fast, quality print, and the popular Cold Release Ribbons. This section focuses on how to load the Hot Release Ribbons. See Section 2.8 for loading procedures of the Cold Release Ribbons. Also refer to the table in Section 3.8.2 for specific information about each ribbon type. If the ribbon type to be used cannot be found in the table, contact an authorized sales representative.

Please load the ribbons, as illustrated below.

2.7.2 Loading Procedure

Notes:

• Turn the Head Lever to the

OPEN position completely, or the Ribbon Module cannot be removed.

• Do not bend, drop, or give any

shock to the Ribbon Module. Distortion of the Ribbon Module may cause poor print.

Head 2 (Front)

Open the Top Cover.

Turn the Head Lever to the OPEN position. Pull out each Ribbon

Head 1 (Back)

Module in the direction of the arrow , and remove it from the printer.

Head Lever

HEAD

LOCK

Remove the two Ribbon Shafts from the Ribbon Module. Remove

OPEN

Ribbon Module

the Ribbon Stopper from each Ribbon Shaft.

Ribbon Shaft

Ribbon Stoppers

2.7.2 Loading Procedure (Cont.)

Chapter 2 Printer Installation

Insert the Ribbon Shaft into the Ribbon Winding Core. Fit the protrusion of the Ribbon Shaft into the notch of the Ribbon Winding Core. Insert the other Ribbon Shaft into the Ribbon Feed Core in the same manner.

Ribbon Winding Core

Protrusion

Notch

Ribbon Shaft

Attach the Ribbon Stoppers gently to each Ribbon Shaft.

Ribbon Feed Core

CAUTION!

Push in the Ribbon Stoppers gently. Otherwise, damage may occur.

Note: Please make sure that the Ribbon Stoppers are completely inserted into the Ribbon Winding Cor e and Ribbon Feed Core respectively.

Ribbon Feed Core

Ribbon Shaft

Ribbon Winding Core

Ribbon Shaft

Unroll about 1 inch (30cm) of the ribbon. Place the Ribbon Module

Ribbon Stoppers

on the ribbon.

Ribbon Module

Ribbon Feed Core

Ribbon Winding Core

Ribbon

CAUTION!

Loading the ribbon upside down may cause damage to the print head, as well as print failure.

Insert the Ribbon Feed Core, and then the Ribbon Winding Core on the Ribbon Module, as illustrated below.

Ribbon Feed Core

Ribbon Winding Core

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