If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com. At this Web site, you will find answers
for many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see “If Something Goes Wrong” on
page 89 in this guide.
GMAD00431010
08/15
2
California Prop 65 Warning
This product contains chemicals, including lead, known to
the State of California to cause cancer and birth defects or
other reproductive harm. Wash hands after handling.
For the state of California only.
Model: LX0-C Series
Recordable and/or ReWritable Drive(s)
and Associated Software Warranty
The device you purchased may include Recordable and/or
ReWritable optical disc drive(s) and associated software, among the
most advanced data storage technologies available. As with any new
technology, you must read and follow all set-up and usage
instructions in the applicable user guides and/or manuals enclosed
or provided electronically. If you fail to do so, this product may not
function properly and you may lose data or suffer other damage.
TOSHIBA AMERICA INFORMATION SYSTEMS, INC.
(“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT
WARRANT THAT OPERATION OF THE PRODUCT WILL BE
UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT
TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO
RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY
BUSINESS, PROFITS, PROGRAMS, DATA, NETWORK
SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT
OF OR RESULTING FROM THE USE OF THE PRODUCT, EVEN
IF ADVISED OF THE POSSIBILITY THEREOF.
Protection of Stored Data
For your important data, please make periodic back-up copies of all
the data stored on the hard disk or other storage devices as a
precaution against possible failures, alteration, or loss of the data. IF
YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE,
FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR
OTHER STORAGE DEVICES AND THE DATA CANNOT BE
RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY
DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE
RESULTING THEREFROM. WHEN COPYING OR
TRANSFERRING YOUR DATA, PLEASE BE SURE TO
CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY
COPIED OR TRANSFERRED. TOSHIBA DISCLAIMS ANY
LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE
DATA CORRECTLY.
Critical Applications
The device you have purchased is not designed for any “critical
applications.” “Critical applications” means life support systems,
medical applications, connections to implanted medical devices,
commercial transportation, nuclear facilities or systems or any other
applications where product failure could lead to injury to persons or
loss of life or catastrophic property damage.
TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY
AND ALL LIABILITY ARISING OUT OF THE USE OF THE
DEVICE PRODUCTS IN ANY CRITICAL APPLICATIONS. IF YOU
USE THE DEVICE PRODUCTS IN A CRITICAL APPLICATION,
YOU, AND NOT TOSHIBA, ASSUME FULL RESPONSIBILITY
FOR SUCH USE.
3
ACCORDINGLY,
Radio Frequency (RF) Energy Exposure
When the transmitter and receiver on your device is powered ON, RF
energy is received and transmitted. The power level your device
transmits at is controlled by your network access while in
communication.
Your device is approved to the radio standard by the country/region
listed in the approved countries table for the module installed in your
device.
4
FCC Notice “Declaration of Conformity
Information”
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, it may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
❖Reorient or relocate the receiving antenna.
❖Increase the separation between the equipment and receiver.
❖Connect the equipment to an outlet on a circuit different from
that to which the receiver is connected.
❖Consult the dealer or an experienced radio/TV technician for
help.
NOTE
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
Only Peripherals complying with the FCC Class B limits may be
attached to this equipment. Operation with noncompliant
peripherals or peripherals not recommended by Toshiba is likely
to result in interference to radio and TV reception. Shielded
cables must be used between the external devices and the
device's ports. Changes or modifications made to this
equipment not expressly approved by Toshiba or parties
authorized by Toshiba could void the user's authority to operate
the equipment.
❖This device may not cause harmful interference.
❖This device must accept any interference received, including
interference that may cause undesired operation.
Contact Toshiba’s Support Web site at support.toshiba.com.
Bluetooth® Wireless Technology
Interoperability
5
NOTE
Bluetooth
product with
Frequency Hopping Spread Spectrum (FHSS) radio technology, and
is compliant to:
❖
❖Logo certification with
This section is only applicable if your system has a
Bluetooth
modules are designed to be interoperable with any
Bluetooth
Bluetooth
defined by The
Bluetooth
more (up to a total of seven) TOSHIBA portable devices.
Please contact TOSHIBA computer product support on Web
site http://www.toshiba-europe.com/computers/tnt/
bluetooth.htm in Europe or support.toshiba.com in the
United States for more information.
When you use a
LAN devices,
cause errors. If you detect certain interference while you use
a
device to the area outside of the interference range of 2.4
GHz Wireless LAN devices (40 meters/43.74 yards or more)
or stop transmitting from your device. Please contact
TOSHIBA computer product support on Web site http://
www.toshiba-europe.com/computers/tnt/bluetooth.htm in
Europe or support.toshiba.com in the United States for more
information.
Bluetooth
same radio frequency range and may interfere with one
another. If you use
simultaneously, you may occasionally experience a less than
optimal network performance or even lose your network
connection. If you should experience any such problem,
immediately turn off either one of your
LAN. Please contact Toshiba computer product support on
Web site http://www.toshiba-europe.com/computers/tnt/
bluetooth.htm in Europe or support.toshiba.com in the
United States for more information.
®
module.
Bluetooth
Specification as defined and approved by The
Special Interest Group.
Bluetooth
wireless technology that is based on
Bluetooth
Bluetooth
modules enable wireless networks over two or
Bluetooth
Bluetooth
device, always change the frequency, move your
and Wireless LAN devices operate within the
Bluetooth
wireless technology as
Special Interest Group.
module close to 2.4 GHz Wireless
transmissions might slow down or
and Wireless LAN devices
Bluetooth
or Wireless
6
Bluetooth® Wireless Technology and Your Health
The products with
devices, emit radio frequency electromagnetic energy. The level of
energy emitted by devices with
however is much less than the electromagnetic energy emitted by
wireless devices such as mobile phones.
Because products with
the guidelines found in radio frequency safety standards and
recommendations, TOSHIBA believes
is safe for use by consumers. These standards and
recommendations reflect the consensus of the scientific community
and result from deliberations of panels and committees of scientists
who continually review and interpret the extensive research literature.
In some situations or environments, the use of
technology may be restricted by the proprietor of the building or
responsible representatives of the organization. These situations may
for example include:
❖Using the equipment with
board airplanes, or
❖In any other environment where the risk of interference to other
devices or services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless
devices in a specific organization or environment (e.g. airports), you
are encouraged to ask for authorization to use the device with
Bluetooth
wireless technology prior to turning on the equipment.
Bluetooth
Bluetooth
wireless technology, like other radio
Bluetooth
wireless technology operate within
Bluetooth
wireless technology
Bluetooth
wireless technology
Bluetooth
wireless technology on
wireless
Exposure to Radio Frequency Radiation
The radiated output power of the
below the FCC radio frequency exposure limits.
Nevertheless, the
manner that the potential for human contact during normal
operation is minimized.
Bluetooth
Bluetooth
module shall be used in such a
module is far
Wireless Interoperability
Wireless LAN products are designed to be interoperable with any
wireless LAN product that is based on Direct Sequence Spread
Spectrum (DSSS) radio technology, and is compliant to:
❖The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n/
ac), as defined and approved by the Institute of Electrical and
Electronics Engineers.
❖The Wireless Fidelity (Wi-Fi
Wi-Fi Alliance
mark of the Wi-Fi Alliance.
®
. The “Wi-Fi CERTIFIED” logo is a certification
®
) certification as defined by the
7
Bluetooth
same radio frequency range and may interfere with one
another. If you use
simultaneously, you may occasionally experience a less than
optimal network performance or even lose your network
connection.
If you should experience any such problem, immediately turn
off your
Please contact Toshiba computer product support on Web
site http://www.toshiba-europe.com/computers/tnt/
bluetooth.htm in Europe or support.toshiba.com in the
United States for more information.
and Wireless LAN devices operate within the
Bluetooth
Bluetooth
or Wireless LAN device.
and Wireless LAN devices
Wireless LAN and Your Health
Wireless LAN products, like other radio devices, emit radio frequency
electromagnetic energy. The level of energy emitted by Wireless LAN
devices however is far much less than the electromagnetic energy
emitted by wireless devices like for example mobile phones.
Because Wireless LAN products operate within the guidelines found
in radio frequency safety standards and recommendations, TOSHIBA
believes Wireless LAN is safe for use by consumers. These standards
and recommendations reflect the consensus of the scientific
community and result from deliberations of panels and committees
of scientists who continually review and interpret the extensive
research literature.
In some situations or environments, the use of Wireless LAN may be
restricted by the proprietor of the building or responsible
representatives of the organization. These situations may for example
include:
❖Using the Wireless LAN equipment on board airplanes, or
8
❖In any other environment where the risk of interference to other
devices, such as medical equipment or services is perceived or
identified as harmful.
If you are uncertain of the policy that applies on the use of wireless
devices in a specific organization or environment (e.g. airports), you
are encouraged to ask for authorization to use the Wireless LAN
device prior to turning on the equipment.
Exposure to Radio Frequency Radiation
The radiated output power of the Wireless LAN is far below
the FCC radio frequency exposure limits. Nevertheless, the
Wireless LAN shall be used in such a manner that the
potential for human contact during normal operation is
minimized. The antenna(s) used for this transmitter must not
be co-located or operating in conjunction with any other
antenna or transmitter.
Specific Absorption Rate (IEEE)
Your device is designed to be in compliance with Radio Waves exposure
regulations and does not exceed the limits for exposure to radio waves
(radio frequency electromagnetic fields) in accordance with the Federal
Communications Commission (FCC) and Industry Canada (IC). A
substantial safety margin is set to assure the safety of all persons,
regardless of health.
A unit of measurement known as the Specific Absorption rate, or SAR is
utilized for the radio wave exposure guidelines. The SAR measurement
for devices does not exceed 1.6W/kg.
The actual SAR values for your device, while in use, are normally well
below the stated values. The operating power of your device is
automatically decreased when full power is not needed for the wireless
connection to increase system efficiency and to minimize interference
on the network. The lower the power output of the device the lower its
SAR value.
As stated by the World Health Organization, present scientific
information indicates no special precautions are needed for the use of
this device. To further reduce any exposure, limit your usage.
Tur n W i -Fi®, Bluetooth®, and Wireless WAN
Functionalities off for Cardiac Pacemakers
❖ Turn Wi-F i
functionality off when you are near a person who may
have a cardiac pacemaker implant or other medical
electric device. Radio waves may affect pacemaker or
medical device operation, possibly resulting in serious
injury. Follow the instructions of your medical device
when using any Wi-Fi® or
functionality.
®
,
Bluetooth
®
, and Wireless WAN
Bluetooth
Canada – Industry Canada (IC)
This device complies with Industry Canada licence-exempt RSS
standard(s).
Operation is subject to the following two conditions: (1) this device
may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada
applicables aux appareils radio exempts de licence.
L’exploitation est autorisée aux deux conditions suivantes: (1)
l’appareil ne doit pas produire de brouillage; (2) l’utilisateur de
l’appareil doit accepter tout brouillage radioélectrique subi, même si
le brouillage est susceptible d’en compromettre le fonctionnement.
®
or Wireless WAN
9
To comply with the Canadian RF exposure compliance
requirements, this device and its antenna must not be colocated or operating in conjunction with any other antenna or
transmitter.
Pour être conforme aux exigences canadiennes en matière
d'exposition aux fréquences radio, l'appareil et son antenne
ne doivent pas être situés au même endroit qu'une autre
antenne ou un autre émetteur ni fonctionner en même
temps.
10
This device is restricted to indoor use due to its operation in
the 5.15 GHz to 5.25 GHz frequency range. Industry Canada
requires this product to be used indoors for frequency range
5.15 GHz to 5.25 GHz to reduce the potential for harmful
interference to co-channel Mobile Satellite systems.
High-power radars are allocated as primary users of the 5.25
GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These
radar stations can cause interference with and/or damage
this device.
Les dispositifs fonctionnant dans la bande 5150-5250 MHz
sont réservés uniquement pour une utilisation à l’intérieur
afin de réduire les risques de brouillage préjudiciable aux
systèmes de satellites mobiles utilisant les mêmes canaux.
Veuillez noter que les utilisateurs de radars de haute
puissance sont désignés utilisateurs principaux (c.-à-d.,
qu’ils ont la priorité) pour les bandes 5250-5350 MHz et
5650-5850 MHz et que ces radars pourraient causer du
brouillage et/ou des dommages aux dispositifs LAN-EL.
NOTE
The above caution applies to products that operate with an
802.11a radio device.
La mise en garde ci-dessus ne s’applique qu’aux appareils
ayant un transmetteur opérant en mode 802.11 a.
Regulatory statements
This product complies with any mandatory product specification in
any country/region where the product is sold. In addition, the product
complies with the following:
11
Pb, Hg, Cd
EU Declaration of Conformity
TOSHIBA declares that this product conforms to the following
Standards:
Supplementary
Information:
This product is carrying the CE-Mark in accordance with the related
European Directives. The party responsible for CE-Marking is
TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss,
Germany.
The European Union WEEE (Waste from
Electrical and Electronic Equipment)
Directive Information
The European Union WEEE (Waste from Electrical and Electronic
Equipment) Directive is intended to protect the quality of the
environment and human health through the responsible use of
natural resources and the adoption of waste management strategies
that focus on recycling and reuse. This Directive requires producers
of electrical and electronic products put on the market in European
Union (EU) member countries after August 2005 to mark such
products with a crossed-out wheeled bin with a black bar symbol. If
the product’s battery or accumulator contains more than the
specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd)
defined in the Battery Directive (2006/66/EC), then the chemical
symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear
below the crossed out wheeled bin symbol on the battery.
*The product complies with the
requirements of the Low Voltage
Directive 73/23/EEC, the EMC
Directive 89/336/EEC and/or the
R&TTE Directive 1999/5/EC,
compatible with the RoHS
Directive 2011/65/EU and the Eco
Design Directive 2009/125/EC
(ErP) and the related implementing
measures.
In the European Union, these symbols indicate that when the last end
user wishes to discard this product, it must be sent to appropriate
12
facilities for recovery and recycling. This Directive applies to EU
member countries only and does not apply to end users in other
countries such as the United States.
Although the initial emphasis is in Europe, Toshiba is already working
with design engineers, suppliers, and other partners to determine
appropriate worldwide product life cycle planning and end-of-life
strategies for our products. Please contact your local government for
applicable laws and regulations governing the disposal of this
product. For information on how to trade-in or recycle your product,
visit www.reuse.toshiba.com.
Europe - Restrictions for use of 2.4 GHz
Frequencies in European Community
Countries
België/
Belgique:
Deutschland:License required for outdoor installations. Check with reseller
France:Restricted frequency band: only channels 1 to 7 (2400 MHz
For private usage outside buildings across public grounds over
less than 300m no special registration with IBPT/BIPT is
required. Registration to IBPT/BIPT is required for private
usage outside buildings across public grounds over more than
300m. For registration and license please contact IBPT/BIPT.
Voor privé-gebruik buiten gebouw over publieke groud over
afstand kleiner dan 300m geen registratie bij BIPT/IBPT nodig;
voor gebruik over afstand groter dan 300m is wel registratie bij
BIPT/IBPT nodig. Voor registratie of licentie kunt u contact
opnemen met BIPT.
Dans le cas d’une utilisation privée, à l’extérieur d’un bâtiment,
au-dessus d’un espace public, aucun enregistrement n’est
nécessaire pour une distance de moins de 300m. Pour une
distance supérieure à 300m un enregistrement auprès de
l’IBPT est requise. Pour les enregistrements et licences,
veuillez contacter l’IBPT.
for procedure to follow.
Anmeldung im Outdoor-Bereich notwendig, aber nicht
genehmigungspflichtig. Bitte mit Händler die Vorgehensweise
abstimmen.
and 2454 MHz respectively) may be used outdoors in France.
Please contact A.R.T. (http://www.art-telecom.fr) for applicable
procedures to follow.
Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et
2454 MHz respectivement) doivent être utilisés endroits
extérieur en France. Vous pouvez contacter l’Autorité de
Régulation des Télécommunications (http://www.arttelecom.fr) pour la procédure à suivre.
13
Italia:License required for indoor use. Use with outdoor installations
not allowed.
È necessaria la concessione ministeriale anche per l’uso
interno.
Verificare con i rivenditori la procedura da seguire.
Nederland:License required for outdoor installations. Check with reseller
for procedure to follow.
Licentie verplicht voor gebruik met buitenantennes. Neem
contact op met verkoper voor juiste procedure.
Europe - Restrictions for Use of 5 GHz
Frequencies in European Community
Countries
❖To remain in conformance with European spectrum usage laws
for Wireless LAN operation, the above 2.4 GHz and 5 GHz
channel limitations apply. The user should use the wireless
LAN utility to check the current channel of operation. If
operation is occurring outside of the allowable frequencies as
listed above, the user must cease operating the Wireless LAN
at that location and consult the local technical support staff
responsible for the wireless network.
5470-5725 MHz
Channels: 100,
104, 108, 112, 116,
120, 124, 128, 132,
136, 140
Indoor/Outdoor
14
❖The 5 GHz Turbo mode feature is not allowed for operation in
any European Community country.
❖This device must not be operated in ad-hoc mode using
channels in the 5 GHz bands in the European Community. Adhoc mode provides a direct communication between two client
devices without a Wireless LAN Access Point.
❖This device must be used with Access Points that have
employed and activated a radar detection feature required for
European Community operation in the 5 GHz bands. This
device will operate under the control of the Access Point in
order to avoid operating on a channel occupied by any radar
system in the area. The presence of nearby radar operation
may result in temporary interruption of operation of this device.
The Access Point’s radar detection feature will automatically
restart operation on a channel free of radar. You may consult
with the local technical support staff responsible for the
wireless network to ensure the Access Point device(s) are
properly configured for European Community operation.
Taiwan
Article 14 Unless approved, for any model accredited low power radio
frequency electric machinery, any company, trader or user shall
not change the frequency, increase the power or change the
features and functions of the original design.
Article 17 Any use of low power radio frequency electric machinery shall
not affect aviation safety and interfere with legal
communications. In the event interference is caused, the use of
such electric machinery shall be immediately discontinued.
Operation of such products can be resumed only when they are
modified and can no longer cause interference.
The legal communications mentioned in the above item refer to radio
communications operated in accordance with telecommunication
laws and regulations.
Low power radio frequency electric machinery shall resist against
interference from legal communications or from industrial, scientific
and medical radio emission electric machinery.
Using this Equipment in Japan
2.4DSOF4
(3)
2.4FH1
(3)
(4)
In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for
second generation low-power data communication systems such as
this equipment overlaps that of mobile object identification systems
(premises radio station and specified low-power radio station).
1. Sticker
Please put the following sticker on devices incorporating this
product.
The frequency bandwidth of this equipment may operate within the
same range as industrial devices, scientific devices, medical
devices, microwave ovens, licensed radio stations and non-licensed
specified low-power radio stations for mobile object identification
systems (RFID) used in factory product lines (Other Radio Stations).
1. Before using this equipment, ensure that it does not interfere with
any of the equipment listed above.
2. If this equipment causes RF interference to other radio stations,
promptly change the frequency being used, change the location
of use, or turn off the source of emissions.
3. Contact TOSHIBA Direct PC if you have problems with interference
caused by this product to Other Radio Stations.
2. Indication
The indication shown below appears on this equipment.
(1) (2)
15
(4)
12.4: This equipment uses a frequency of 2.4 GHz.
2DS: This equipment uses DS-SS modulation.
OF: This equipment uses OFDM modulation.
3The interference range of this equipment is less than 40m.
4This equipment uses a frequency bandwidth from
2,400 MHz to 2,483.5 MHz.
It is possible to avoid the band of mobile object identification
systems.
The indication shown below appears on this equipment.
(1) (2)
12.4: This equipment uses a frequency of 2.4 GHz.
2FH: This equipment uses FH-SS modulation.
16
3The interference range of this equipment is less than 10m.
4This equipment uses a frequency bandwidth from 2,400 MHz to
2,483.5 MHz.
3. TOSHIBA Direct PC
Monday – Friday: 10:00 – 17:00
Toll Free Tel: 0120-15-1048
Direct Dial: 03-3457-4850
Fax: 03-3457-4868
VCCI Class B Information
Device Authorization
This device obtains the Technical Regulation Conformity Certification
and the Technical Conditions Compliance Approval, and it belongs to
the device class of radio equipment of low-power data
communication system radio station stipulated in the Radio Law and
the Telecommunications Business Law of Japan.
Copyright
This guide is copyrighted by Toshiba America Information Systems,
Inc. with all rights reserved. Under the copyright laws, this guide
cannot be reproduced in any form without the prior written
permission of Toshiba. No patent liability is assumed, however, with
respect to the use of the information contained herein.
This document contains technical data that may be controlled under
the U.S. Export Administration Regulations, and may be subject to
the approval of the U.S. Department of Commerce prior to export.
Any export, directly or indirectly, in contravention of the U.S. Export
Administration Regulations is prohibited.
Notice
The information contained in this manual, including but not limited to
any product specifications, is subject to change without notice.
TOSHIBA CORPORATION AND TOSHIBA AMERICA
INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO
WARRANTY WITH REGARD TO THIS MANUAL OR ANY
OTHER INFORMATION CONTAINED HEREIN AND HEREBY
EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR
PURPOSE WITH REGARD TO ANY OF THE FOREGOING.
TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES
INCURRED DIRECTLY OR INDIRECTLY FROM ANY
TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS
CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN
THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL
TOSHIBA BE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES,
WHETHER BASED ON TORT, CONTRACT OR OTHERWISE,
ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL
OR ANY OTHER INFORMATION CONTAINED HEREIN OR
THE USE THEREOF.
17
18
Trademarks
Encore is either a registered trademark or trademark of Toshiba
America Information Systems, Inc. and/or Toshiba Corporation.
Adobe and Photoshop are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United States
and/or other countries.
Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.
and any use of such marks by Toshiba is under license. Other
trademarks and trade names are those of their respective owners.
The terms HDMI and HDMI High-Definition Multimedia Interface, and
the HDMI logo are trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other countries.
Intel, Intel Core, Celeron, Centrino and Pentium are trademarks or
registered trademarks of Intel Corporation or its subsidiaries in the
United States and other countries.
Microsoft, Outlook, Windows, and Windows Media, are either
registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
microSD is a trademark or registered trademark of SD-3C, LLC in the
United States, other countries or both.
®
is a registered trademark of the Wi-Fi Alliance®.
Wi-Fi
All other brand and product names are trademarks or registered
trademarks of their respective companies.
Licenses
This Product is licensed under the AVC, the VC-1 and the MPEG-4
Part 2 Visual patent portfolio licenses for the personal and noncommercial use of a consumer to (i) encode video in compliance with
the above standards (“Video Standards”) and/or (ii) decode AVC, VC-1
and MPEG-4 Part 2 Visual that was encoded by a consumer engaged
in personal and non-commercial activity or was obtained from a video
provider licensed to provide such video. None of the licenses extend to
any other product regardless of whether such product is included with
this product in a single article. No license is granted or shall be implied
for any other use. Additional information may be obtained from MPEG
LA, LLC. See www.mpegla.com.
Device Recycling Information
As part of a commitment to people and the future, Toshiba promotes
the efficient use of resources by working to achieve our zero-wasteto-landfill goal at all our production sites. In addition to our existing
waste reduction and recycling policies, Toshiba is strongly
committed to reducing electronic waste. In order to ensure efficient
use of resources and appropriate treatment of hazardous
substances, in accordance with recycling regulations in each state,
country, and territory, Toshiba wants to make it easy for customers to
recycle products at the end of the life cycle. To learn more about
Toshiba's sustainability commitment, visit toshiba.com/recycle.
Reuse, Donation, Recycling
Functional devices can be donated to a local charity or resold easily
through a Toshiba-branded program.
Non working Toshiba devices can be mailed-back for free recycling.
For additional details, please visit toshiba.com/recycle.
Index .............................................................. 135
Introduction
Thank you for purchasing your new Toshiba device. With
your Toshiba device, your work and entertainment can
accompany you wherever you go.
Your device is ENERGY STAR
Toshiba is a partner in the Environmental Protection
Agency’s (EPA) ENERGY STAR
this device to meet the latest ENERGY STAR
energy efficiency. Your device ships with the power
management options preset to a configuration that will
provide the most stable operating environment and optimum
system performance for both AC power and battery modes.
To conserve energy, your device’s power management
features have been pre-configured to activate the display
Sleep mode after no later than 15 minutes of inactivity; the
system Sleep mode is activated after no later than 30
minutes of user inactivity. We recommend that you leave
these and other energy saving features active, so that your
device will operate at its maximum energy efficiency. You
can wake the device from Sleep mode by pressing the
power button. See the “Mobile Computing” section of the
Toshiba User’s Guide for more information on using power
management settings to conserve the device’s energy.
®
qualified.
®
Program and has designed
®
guidelines for
25
26
Introduction
When considering additions to your home office, purchase
products that have earned the ENERGY STAR
equipment needs, which can save you money, save energy,
and help protect the climate.
Visit http://www.energystar.gov or
http://www.energystar.gov/powermanagement for more
information regarding the ENERGY STAR
NOTE
NOTE
This device is compatible with European Union Directive
2011/65/EU, Restriction of the use of certain Hazardous
Substances in electrical and electronic equipment
(RoHS), which restricts use of certain chemicals
including, but not limited to, lead, cadmium, mercury,
hexavalent chromium, PBB, and PBDE. Toshiba requires
its device component suppliers to meet RoHS
requirements and verifies its suppliers’ commitment to
meeting RoHS requirements by conducting component
sampling inspections during the product design approval
process.
Certain Microsoft® software product(s) included with this
device may use technological measures for copy
protection. IN SUCH EVENT, YOU WILL NOT BE ABLE
TO USE THE PRODUCT IF YOU DO NOT FULLY
COMPLY WITH THE PRODUCT ACTIVATION
PROCEDURES. Product activation procedures and
Microsoft’s privacy policy will be detailed during initial
launch of the product, or upon certain reinstallations of
the software product(s) or reconfigurations of the device,
and may be completed by Internet or telephone (toll
charges may apply).
Some software may differ from its retail version (if
available), and may not include user manuals or all
program functionality.
®
for all your
®
Program.
Introduction
This guide
27
NOTE
This guide
This guide introduces the device's features as well as some
basic procedures needed to perform tasks in Windows 10.
You can:
❖Read the entire guide from beginning to end.
❖Skim through and stop when a topic interests you.
❖Use the table of contents and the index to find specific
information.
The product specifications and configuration information
are designed for a product Series. Your particular model
may not have all the features and specifications listed or
illustrated. For more detailed information about the
features and specifications on your particular model,
please visit Toshiba’s Web site at support.toshiba.com.
While Toshiba has made every effort at the time of
publication to ensure the accuracy of the information
provided herein, product specifications, configurations,
prices, system/component/options availability are all
subject to change without notice. For the most
up-to-date product information about your device, or to
stay current with the various computer software or
hardware options, visit Toshiba’s Web site at
support.toshiba.com.
28
Introduction
Safety icons
Safety icons
This manual contains safety instructions that must be
observed to avoid potential hazards that could result in
personal injuries, damage to your equipment, or loss of data.
These safety cautions have been classified according to the
seriousness of the risk, and icons highlight these instructions
as follows:
Indicates an imminently hazardous situation which, if not
avoided, will result in death or serious injury.
Indicates a potentially hazardous situation which, if not
avoided, could result in death or serious injury.
Indicates a potentially hazardous situation which, if not
avoided, may result in minor or moderate injury.
Indicates a potentially hazardous situation which, if not
avoided, may result in property damage.
NOTE
Provides important information.
Other icons used
Additional icons highlight other helpful or educational
information:
TECHNICAL NOTE: This icon indicates technical
information about the device.
HINT: This icon indicates helpful hints and tips.
DEFINITION: This icon indicates the definition of a term
used in the text.
Introduction
Documentation
Your device’s features and specifications
Certain device chassis are designed to accommodate all
possible configurations for an entire product Series. Your
select model may not have all the features and specifications
corresponding to all of the icons or switches shown on the
device chassis, unless you have selected all those features.
This information applies to all the features and icons
described in this guide.
Below are examples of some of the many possible icons
used on your device:
(Sample Illustration) System icons
Documentation
Your device comes with the following documentation:
❖An electronic version of the User’s Guide (this document)
❖A Quick Start document
❖Warranty information
❖It may also include other documentation
For accessory information, visit Toshiba’s Web site at
accessories.toshiba.com.
29
Service options
Toshiba offers a full line of service programs to complement
its standard limited warranty. Toshiba’s standard limited
warranty, extended warranty, and service upgrade terms and
conditions are available at warranty.toshiba.com.
To stay current on the most recent software and hardware
options for your device, and for other product information,
be sure to regularly check the Toshiba Web site at
support.toshiba.com.
If you have a problem or need to contact Toshiba, see “If
Something Goes Wrong” on page 89.
30
Introduction
Service options
Precautions
Your device is designed to provide optimum safety and ease
of use, and to withstand the rigors of travel. You should
observe certain precautions to further reduce the risk of
personal injury or damage to the device.
❖Turning off the device while it is reading from or writing
to flash media may damage the flash media.
❖Keep the device and disks away from objects that
generate strong magnetic fields, such as large stereo
speakers.
❖Scan all new files for viruses.
This precaution is especially important for files you
receive via email or download from the Internet.
Occasionally, even new programs you buy from a
supplier may contain a virus. You need a special
program to check for viruses.
Keep this device away from small children. This device is
not a toy and may be hazardous to small children, for
example, small detachable parts may be a choking
hazard. Improper use of device could result in loud
volume emitting from the device possibly causing
hearing damage, and improper use and handling of
batteries could result in possible injury.
Never place a heavy object on the device and be careful
not to drop a heavy object onto the device. It could
damage the device or cause system failure.
File management tips
❖Back up your files to external media on a regular basis.
Label the backup copies clearly and store them in a safe
place.
As you work with data it exists in the device’s memory.
This memory is called “volatile memory” because it is
only active while the device is turned on. When you turn
off the device, all the data remaining in volatile memory
is lost. To help avoid data loss, save your work to
Internal Storage or network storage. Your work (data) will
remain in internal storage to be called up when you need
it. As long as the internal storage remains healthy, your
data is relatively safe. However on occasion, hardware
failures do happen. If you experience a hardware failure,
your data could be lost. As an extra step to help avoid
data loss, back up your data. See “Backing up your
work” on page 57 for more information.
❖Scan all new files for viruses.
This precaution is especially important for files you
receive via external media, email, or download from the
Internet.
Introduction
File management tips
31
Chapter 1
Getting Started
This chapter provides tips for using your device effectively,
summarizes how to connect components, and explains what
to do the first time you use your device.
Please read the safety instruction information on the Quick
Start document (that shipped with your device) carefully and
make sure you fully understand the instructions before you
attempt to use your device in order to avoid potential
hazards that could cause bodily injury, property damage, or
damage the device.
Selecting a place to work
Your device is portable and designed to be used in a variety
of circumstances and locations.
32
Getting Started
Front Web Camera
Display
Internal microphones
Features and components
Features and components
For further details on each of the items listed in the following
section, be sure to follow the provided references to sections
later in this document.
Front
(Sample Illustration) Front view
33
❖Internal microphones—Allows you to record sounds
using the device’s internal microphones. You can listen
to audio files using the built-in speakers, headphones, or
external speakers.
❖
Front Web Camera—Allows you to take still photos or
record videos. For more information, see “Using the Web
Camera” on page 78.
34
Back Camera
Headphone/Microphone jack
Speaker
Micro USB port
microSD™ slot
Micro HDMI™ port
Windows® button
Back
(Sample Illustration) Back view
❖Back Camera—Allows you to take still photos or
Left side
Getting Started
Features and components
record videos.
(Sample Illustration) Left side view
❖Speaker—Allows you to listen to sounds on your
❖
❖
❖
device. For more information, see “Exploring audio
features” on page 76.
Windows button—Allows you to launch the Start
menu. For more information refer to Help & Support, or
see “Finding your way around the desktop” on page 70.
microSD slot—Supports the use of microSD (SD™)
media. For more information, see “Using the microSD
Card slot” on page 78.
Headphone/Microphone jack—Allows you to listen
to or record sounds onto your device. For more
information, see “Using external speakers or
headphones” on page 77.
❖Micro HDMI port—Allows connection to an
Speaker
Power button
Volume control button
Strap slotKeyboard dock connector
❖
Right side
(Sample Illustration) Right side view
❖Speaker—Allows you to listen to sounds on your
Top
(Sample Illustration) Top view
Getting Started
Features and components
HDMI-compatible television or external display device.
Micro USB port—Allows the transfer of data via the
USB cable and charging of the battery via the Micro
USB/AC adaptor.
device.
35
Bottom
❖Volume control button—Allows you to
increase/decrease the volume.
❖
Power button—Turns the device on and off. Press and
hold the button for several seconds to turn the device
ON/OFF. Press the button quickly to wake the device
from Sleep mode or to place it into Sleep mode. For
more information, see “To Shut down your device” on
page 40.
(Sample Illustration) Bottom view
❖Keyboard dock connector—Allows you to connect
an optional keyboard dock.
❖
Strap slot—Allows you to connect a pen strap to the
device.
36
Getting Started
Setting up your device
Setting up your device
TECHNICAL NOTE: You must complete all setup steps
up to and including “Initial setup” on page 39 before
adding external or internal components to your device.
These components include, but are not limited to, a
mouse, keyboard, and printer.
Your device contains a rechargeable main battery that needs
to be charged before you can use it.
To use external power or to charge the battery you must
attach the Micro USB/AC adaptor. See “Connecting to a
power source” on page 36.
NOTE
Please handle your device carefully to avoid scratching or
damaging the surface.
Adding memory
Toshiba will not be responsible for any product damage, data
loss, service or part replacement made necessary by
improper installation of a memory module.
Connecting to a power source
Your device requires power to operate. Use the Micro
USB/AC adaptor to connect the device to a live electrical
outlet, or to charge the device’s battery.
Never pull on a power cord/cable to remove a plug from
a socket. Always grasp the plug directly. Failure to follow
this instruction may damage the cord/cable, and/or result
in a fire or electric shock, possibly resulting in serious
injury.
Connecting to a power source
Always confirm that the Micro USB/AC adaptor (and
extension cable plug if used) has been fully inserted into
the socket, to ensure a secure electrical connection.
Failure to do so may result in a fire or electric shock,
possibly resulting in serious injury.
Be careful if you use a multiple connector. An overload on
one socket could cause a fire or electric shock, possibly
resulting in serious injury.
Always use the TOSHIBA Micro USB/AC adaptor that
was provided with your device, or use Micro USB/AC
adaptors specified by TOSHIBA to avoid any risk of fire
or other damage to the device. Use of an incompatible
Micro USB/AC adaptor could cause fire or damage to the
device possibly resulting in serious injury. TOSHIBA
assumes no liability for any damage caused by use of an
incompatible adaptor.
California Prop 65 Warning
This product contains chemicals, including lead, known to
the State of California to cause cancer and birth defects or
other reproductive harm. Wash hands after handling.
Getting Started
37
Never attempt to connect or disconnect a power plug
with wet hands. Failure to follow this instruction could
result in an electric shock, possibly resulting in serious
injury.
To connect AC power to the device:
1Plug the USB Power cable into the Micro USB port on
the device.
NOTE
NOTE
To locate your Micro USB port, please refer to your Quick
Start document.
Do not force the plug into device.
38
Getting Started
Charging the battery
2Connect the Micro USB/AC adaptor to a live electrical
outlet.
Charging the battery
NOTE
Before using the battery to power the device, you must
charge the battery.
To charge the battery, leave the device plugged into a Micro
USB/AC power source with the device turned of.
NOTE
The device’s battery may not be accessible by the user.
Battery life and charge time may vary depending on the
applications power management settings, and features
used.
Using the device for the first time
The device is now ready for you to turn it on and begin using
it, see “Exploring Your device’s Features” on page 69.
Turning on the power
To turn on the device:
1Make sure any external devices (such as the Micro
USB/AC adaptor, if you plan to use AC power rather than
battery power) are properly connected and ready.
2Check to ensure that all slots are empty.
3Press and hold thePower button for several seconds.
(Sample Illustration) Turning on the power
Using the device for the first time
Start menu
Search field
Most used
File Explorer
Settings
Power
All apps
apps
button
App tiles
Current User
Initial setup
After turning on your device for the first time, follow the onscreen instructions on each screen in order to properly install
the operating system and begin using your device.
When you turn on the device for the first time, do not
turn off the power again until the operating system has
loaded completely.
Using the Start menu
Touch the Start () button in the lower-left corner of the
Desktop or press the
your device to open the Start menu. Here you can perform
various commands, including basic tasks like turning off the
power and advanced PC settings.
Getting Started
Windows () button on the side of
39
NOTE
To locate your Windows button, please refer to your
Quick Start document.
(Sample Image) Start menu
You can use the Start menu button to:
❖Change the Current User
❖Select an app
❖Find a file on the local drive
❖Change the system Settings
❖Shut down the device
40
Getting Started
Registering your device with Toshiba
❖View All apps
For more information, see “Starting an app” on page 56 and
“Start button” on page 71.
Registering your device with Toshiba
Product registration is strongly recommended, and allows
Toshiba to send you periodic updates, announcements, and
special offers applicable to your Product.
Product registration can be completed by visiting the
Toshiba Web site at register.toshiba.com. Type in the
requested information and complete the registration
process.
Failure to complete Product Registration will not diminish
your rights under the Toshiba Standard Limited Warranty.
NOTE
To register online, an Internet connection is required.
To Shut down your device
1The quickest way to Shut down your device is to press &
hold the
The
from the top of the display.
(Sample Image) Slide to shut down your PC screen
2Swipe down on the Slide to shut down your PC
screen.
The device closes all open applications, shuts down the
operating system, and then turns off.
Power ( ) button on the side of the device.
Slide to shut down your PC screen slides down
Getting Started
To Restart your device
Alternatively, you can Shut down your device by following
the instructions below:
1Touch the
the Desktop or press the
The Start menu opens.
Pressing the power button before shutting down the
Windows operating system could cause you to lose your
work.
Start () button in the lower-left corner of
Windows () button.
41
2Touch the
Power () icon in the Start menu.
(Sample Image) Shut down
3Touch the Shut down option in the pop-up window.
The device closes all open applications, shuts down the
operating system, and then turns off.
To perform a Full Shutdown:
1In the Search field, type
2Click or touch the
results list.
The device closes all open applications, shuts down the
operating system, and then turns off.
SHUTDOWN /S/T OO.
SHUTDOWN /S/T OO option in the
To Restart your device
1Touch the Start () button in the lower-left corner of
the Desktop or press the
The Start menu opens.
2Touch the
Power () icon in the Start menu.
Windows () button.
(Sample Image) Restart
42
Getting Started
To place your device in Sleep mode
3Touch the Restart option.
The device closes all open applications, and restarts the
operating system.
To place your device in Sleep mode
1Touch the Start () button in the lower-left corner of
the Desktop or press the
The Start menu opens.
If you power down using the Sleep command and the
battery discharges fully, your unsaved information will be
lost. Be sure to save your work first.
Windows () button.
2Touch the
Power () icon in the Start menu.
(Sample Image) Sleep
3Touch the Sleep option.
Sleep mode saves the current state of the device to
memory so that, when you restart the device, you can
continue working from where you left off.
Adding optional external devices
NOTE
After starting your device for the first time you may want to:
❖Connect external devices (see “Connecting an external
❖Connect an external monitor (see “Using external
Before adding external devices, Toshiba recommends
setting up your software. See “Initial setup” on page 39.
device” on page 48)
display devices” on page 48)
Getting Started
Recovering the Internal Storage Drive
Recovering the Internal Storage Drive
Your device includes recovery utilities to allow you to recover
your internal storage drive if necessary.
The following internal storage drive recovery options are
available:
Recovery option Description
Creating a recovery
drive (USB flash)
Booting from a
recovery drive to
Reset or
troubleshoot
problems
Reset your PCThis option allows you to remove all data or
A recovery image of your device is stored on the internal
storage drive, and the image can be restored by running the
recovery utilities directly from your internal storage drive as
described in the sections below. However, it is strongly
recommended that you create a recovery drive (USB flash). If
the recovery files on your internal storage drive become
corrupted or are deleted, you can restore your system from
the recovery drive. Also, if your original internal storage drive
fails, you can restore your system to a new internal storage
drive from your recovery drive. It is strongly recommended
that you create a recovery drive before using your system for
the first time. See “Creating a recovery drive” on page 43
and “Restoring from a recovery drive” on page 45.
This option allows you to create the recovery
drive you will use to Reset or troubleshoot
problems on your device.
See “Creating a recovery drive” on page 43.
This option allows you to Reset your system from
the recovery drive (USB flash) you created.
See “Restoring from a recovery drive” on
page 45.
choose to keep your files, and then reinstall
Windows.
See “Reset your PC” on page 46.
43
Creating a recovery drive
NOTE
It is strongly recommended that you create a recovery drive
(USB flash). If the recovery files on your internal storage drive
become corrupted or are deleted, you can restore your
During the recovery process your device must be
connected to an external power source via the Micro
USB/AC adaptor.
44
Getting Started
Recovering the Internal Storage Drive
system from your recovery drive. Also, if your original internal
storage drive fails, you can restore your system to a new
internal storage drive from your recovery drive.
NOTE
To create a recovery drive:
1Connect a USB flash drive to your device.
2In the
3Touch
When you create a recovery drive (USB flash), only the
operating system files and drivers originally shipped with
the device are backed up to the USB flash drive and can
be restored from this drive. Any files that you created are
not backed up on the recovery drive. You will need to
separately back up the files you created; for more
information, see “Backing up your work” on page 57.
Search field, type Recovery drive.
Create a recovery drive.
A message may appear asking you to allow this app to
make changes to your PC. Touch the
Yes button.
(Sample Image) Create a recovery drive window
4In the Create a recovery drive window touch Next.
Getting Started
Recovering the Internal Storage Drive
All information stored on your USB flash drive will be
erased during the process of creating the recovery drive.
Be sure to save the information stored on your USB flash
drive to another storage device before executing this
procedure.
5Follow the on-screen prompts to complete the copy
process.
For information on using the recovery drive you have created
with the preceding steps, see “Restoring from a recovery
drive” on page 45.
Restoring from a recovery drive
The recovery process deletes information stored on the
internal storage drive. Be sure to save your work to
external media before executing the recovery (see
“Backing up your work” on page 57).
45
NOTE
If you have created a recovery drive for your system, you can
restore your system from this drive, if necessary. For
example, if your original internal storage drive fails, you can
restore your system to a new internal storage drive from your
recovery drive. For instructions on creating a recovery drive,
see “Creating a recovery drive” on page 43.
NOTE
During the recovery process your device must be
connected to an external power source via the Micro
USB/AC adaptor.
When you restore your system, only the operating
system files and drivers originally shipped with the device
are restored. Any files that you created are not restored
during this process. Be sure to separately save the files
you have created to external media using Windows or
another backup program. For more information, see
“Backing up your work” on page 57.
46
Getting Started
Recovering the Internal Storage Drive
To recover your internal storage drive from a recovery drive:
1Make sure your device is turned off.
2Connect the recovery USB drive you created to your
device.
3Turn on your device while pressing the
button +
The Boot menu displays.
4Select the
5Follow the on-screen instructions to complete the
recovery process.
Reset your PC
The Reset process allows you to choose to keep your files or
remove them, and then reinstall Windows.
Power ()
Volume Up (+) buttons.
USB Flash option, and then touch ENTER.
NOTE
1Touch the
the Desktop or press the
The Start menu opens.
2Touch
3Select
4Select
security window.
The Update & security window appears.
During the Reset process your device must be
connected to an external power source via the Micro
USB/AC adaptor.
Start () button in the lower-left corner of
Windows () button.
Settings () in the Start menu.
Update & security () in the Settings window.
Recovery in the left pane of the Update &
Getting Started
Recovering the Internal Storage Drive
(Sample Image) Update & security window
5Touch the Get started button.
47
(Sample Image) Choose an option window
6In the Choose an option window select one of the
following options:
❖
Keep my files—Removes apps and settings, but
keeps your personal files
❖
Remove everything—Removes all of your personal
files, apps, and settings
48
Micro HDMI Out port
Getting Started
Connecting an external device
Connecting an external device
You can easily attach an external device your device.
To d o th is:
1Read the directions that came with the device to see if
you first need to install new software.
2Connect the device’s video or USB cable to the port on
the device and to the device.
3Connect the device’s power cable to a live electrical
outlet (if applicable).
4Turn on the external device (if applicable).
Your device may automatically detect the external
device.
Using external display devices
Your device comes with a built-in display, but you can also
connect an HDMI-compatible television or external display
device via the Micro HDMI Out port.
NOTE
To locate your Micro HDMI Out port, please refer to your
Quick Start document.
(Sample Illustration) Video port
Selecting video cables
To connect a device to the HDMI Out port, you must
purchase the appropriate cable.
For more information on purchasing a cable, visit
accessories.toshiba.com.
Getting Started
Using external display devices
Connecting an HDMI-compatible television or
display device
To connect an HDMI-compatible television or display device:
❖Connect one end of the Micro HDMI cable (not included
with your device) to the Micro HDMI Out port on the side
of your device, and then connect the other end of the
cable to your television or display device. Refer to the
manual that came with the television or display device
for more information.
Your device should automatically detect the external
display device.
Directing the display output
Once you have connected an external display device, you
can choose to use the internal display only or the external
device only.
49
NOTE
1Touch the
2In the pop-up window, touch
3In the Settings window touch
Some modes are only available with the appropriate
device attached and turned On.
Action Center () icon in the Notification
area.
The Settings window opens.
The Multiple displays window opens displaying the
available options:
❖ Duplicate these displays
❖ Extend these displays
❖ Show only on 1
All settings.
System.
50
Getting Started
Customizing your device’s settings
❖ Show only on 2
(Sample Image) Multiple displays window
4Select your desired option to save the setting.
Adjusting the quality of the external display
To obtain the best picture quality from your television (or
other video display device), you may need to adjust the
video settings. See the video device documentation for
additional configuration steps.
Customizing your device’s settings
You can go into your device settings to make adjustments to
your device to suit your needs.
1Touch the
the Desktop or press the
The Start menu opens.
2Touch
a category you wish to change.
Refer to your operating system documentation or Help and
Support for details.
You may also wish to customize your power usage settings.
For more information, see “Power Plans” on page 65. There
are additional custom settings you can choose. See
“Utilities” on page 81.
Start () button in the lower-left corner of
Windows () button.
Settings () in the Start menu, and then choose
Caring for your device
This section gives tips on cleaning and moving your device.
For information about taking care of your device’s battery,
see “Taking care of your battery” on page 66.
Getting Started
Caring for your device
51
NOTE
Please handle your device carefully to avoid scratching or
damaging the surface.
Cleaning the device
Keep liquids, including cleaning fluid, out of the device’s
keyboard, speaker, and other openings. Never spray
cleaner directly onto the device and/or display. Never use
harsh or caustic chemical products to clean the device.
To keep your device clean, gently wipe the display
panel/tablet and exterior case with a lightly dampened cloth.
Moving the device
Before moving your device, even across the room, make
sure all drive activity has ended and all external peripheral
cables are disconnected.
Chapter 2
Learning the Basics
This chapter gives some computing tips and provides
important information about basic features.
Computing tips
❖Save your work frequently.
Your work stays in the device’s temporary memory until
you save it to the internal storage drive. If the network
you are using goes down and you must restart your
device to reconnect, or your battery runs out of charge
while you are working, you will lose all work since you
last saved.
See “Saving your work” on page 56 for further
information.
52
HINT: Some programs have an automatic save feature
that can be activated. This feature saves your file to the
internal storage drive at preset intervals. See your
software documentation for details.
Learning the Basics
Touc h sc re en
❖Back up your files to external media on a regular basis.
Label the backup copies clearly and store them in a safe
place.
It is easy to put off backing up because it takes time.
However, if your internal storage drive suddenly fails, you
will lose all the data on it unless you have a separate
backup copy. For more information, see “Data and
system configuration backup in the Windows operating
system” on page 113.
❖Use Error-checking and Disk Defragmenter regularly to
check and optimize disk space and improve
performance.
❖Scan all new files for viruses.
This precaution is especially important for files you
receive via external media, email, or download from the
Internet.
❖Take frequent breaks to avoid repetitive-motion injuries
and eyestrain.
❖Do not turn off the device if a drive is active.
Turning off the device while it is reading from or writing
to a disk may damage the disk, the drive, or both.
53
NOTE
The Windows operating system records information,
such as your desktop setup, during its shutdown
procedure. If you do not let the Windows operating
system shut down normally, details such as new icon
positions may be lost.
Touch screen
Your device comes with a touch screen, enabling direct
interaction with displayed apps and programs through
simple or multi-touch gestures.
54
Learning the Basics
Touch screen
Touch screen navigation
Use your finger to manipulate the on-screen icons, buttons,
menu items, and other items on the touch screen. You can
also change the screen’s orientation.
The screen is made of glass so avoid contact with sharp,
rough, or abrasive objects or substances as the screen
may break or scratch if not handled properly. If you see a
crack in the glass, discontinue use of the device to avoid
injury.
Touch—Touch to activate items displayed on the screen,
such as app and setting icons or on-screen buttons. Touch
to type using the keyboard.
Touch & hold—Touch and hold an item on the screen by
touching and holding the item in place until an action occurs.
Drag—Touch and hold an item for a moment and then,
without lifting your finger, move the item until you reach the
target position. For example, drag items on any app screen
to reposition them.
Swipe or slide—To swipe or slide, quickly move your finger
across the surface of the screen without pausing. For
example, swipe your finger to the left from the right edge of
the screen to display the current Notifications.
Double-tap—Tap quickly twice to zoom in. For example,
double-tap a section of a Web page to zoom in on that
section. Double-tap again to zoom out.
Zoom out—Place and pinch two fingers together to stretch
or zoom out. (Applicable to apps that support this function.)
Zoom in—Place and spread two fingers apart to zoom in.
(Applicable to apps that support this function.)
Rotate—Place two or more fingers on an item and rotate
your hand. The item rotates in the direction you turn your
hand. (Not functional in all apps).
Swipe from right edge—Swipe in from the right edge to
display the current Notifications.
Swipe from left edge—Swipe in from the left edge to
display an open app.
Snaps open apps (swipe in from the left edge and slide the
divider to adjust the app size).
Displays recently opened apps (swipe in from left edge,
holding your finger down, and then push the app back
toward the left edge).
Swipe from top or bottom edge—Swipe in from the top
or bottom edge to display commands.
You can also close an app by dragging it to the bottom of the
screen.
Mouse properties
Mouse properties allow you to change your pointing device
or mouse settings.
To access Mouse properties:
1Click or touch the
corner of the Desktop or press the
button.
The Start menu opens.
2Click or touch
3Click or touch
The Devices window appears.
4Click or touch
the window.
The Mouse screen appears.
5Make the desired changes to the Mouse settings.
6Click or touch
the window.
Settings () in the Start menu.
Devices ().
Mouse & touchpad in the left pane of
Close () to save the changes and close
Learning the Basics
Mouse properties
Start () button in the lower-left
Windows ()
55
56
Start menu
button
Search field
Learning the Basics
Starting an app
Starting an app
To start an app, touch the Start () button in the lower-left
corner of the Desktop or press the
the side of your device.
The
Most used list on the left side of the Start screen
displays the apps most often used on your device.
Touch the
installed on your device. This list appears in alphabetical
order. Touch the
list.
You may also enter your search in the
All apps () icon to display a list of all apps
Windows () button on
Back () icon to return to the Most used
Search field.
Saving your work
(Sample Image) Searching for apps
For more information, see “Using the Start menu” on
page 39 and “Start button” on page 71.
Before you turn off the device using the Shut down
command, save your work on the internal storage drive,
external media, or flash media. This is one of the most
important rules of computing.
Many applications offer a feature that saves documents at
regular intervals. Check your program’s documentation to
see if it has an automatic save feature.
Learning the Basics
Backing up your work
Backing up your work
Back up all the files you create in case something happens
to your device. You can back up your files to different types
of media such as USB Flash, optical media, external storage
media, or to a network, if available.
To back up several files at one time, use the Microsoft
Windows file recovery program preinstalled on the device’s
internal storage drive. Also see “Backing up your data or
your entire device with the Windows operating system” on
page 115.
HINT: Backing up all the files on your internal storage
drive may take a considerable amount of time and
multiple CDs/DVDs. You may prefer to use a highcapacity file recovery system, such as an external hard
drive.
Toshiba’s online resources
Toshiba maintains a number of online sites to which you can
connect. These sites provide information about Toshiba
products, give help with technical questions and keep you
up to date with future upgrades. For more information, see
“Contacting Toshiba” on page 117.
57
Chapter 3
Mobile Computing
This chapter covers all aspects of using your device while
traveling.
Toshiba’s energy-saver design
Your device enters a low-power suspension mode when it is
not being used, thereby conserving energy and saving
money in the process. It has a number of other features that
enhance its energy efficiency.
Many of these energy-saving features have been preset by
Toshiba. We recommend you leave these features active,
allowing your device to operate at its maximum energy
efficiency, so that you can use it for longer periods while
traveling.
Running the device on battery power
The device contains a Lithium-Ion (Li-Ion) battery that
provides power when you are away from an AC outlet. You
can recharge it many times.
58
Battery Notice
Battery life rating is for comparison purposes only, and does
not indicate the battery life that will be obtained by any
individual user. Actual battery life may vary considerably
from specifications depending on product model,
configuration, applications, power management settings and
features utilized, as well as the natural performance
variations produced by the design of individual components.
The battery life rating is only achieved on the select models
and configurations tested by Toshiba under the specific test
settings at the time of publication and is not an estimate of a
system’s battery life under any conditions other than the
specific test settings.
Recharge time varies depending on usage. Battery may not
charge while the device is consuming full power. After a
period of time, the battery will lose its ability to perform at
maximum capacity and will need to be replaced. This is
normal for all batteries.
To ensure that the battery maintains its maximum capacity,
operate the device on battery power at least once a month.
The Lithium-Ion battery has no memory effect so it is not
necessary to let the battery fully discharge each time.
However, for better accuracy of the battery meter, it is helpful
to fully discharge the battery periodically. Please see
“Maintaining your battery” on page 67 for procedures. If the
device is continuously operated on AC power, either through
a Micro USB/AC adaptor or a port replicator (if applicable to
your system), for an extended period (more than a month),
the battery may fail to retain a charge. This may shorten the
life of the battery, and may cause the battery meter to be
inaccurate.
Mobile Computing
Running the device on battery power
59
NOTE
For best performance when playing streaming media
(especially streaming video), either power the device from
its Micro USB/AC adaptor, or set up a power plan that
keeps the device running at full performance even when
powered from its battery. For more information about
Windows power plans, see “Power Plans” on page 65.
60
Mobile Computing
Charging the battery
The device may also have an internal real-time-clock (RTC)
battery.
The RTC battery powers the RTC memory that stores your
system configuration settings and the current time and date
information. It maintains this information for up to a month
while the device is turned off.
TECHNICAL NOTE: Depending on your system, the RTC
battery may only charge while the device is turned on.
Power management
Your device ships with the power management options
preset to a configuration that will provide the most stable
operating environment and optimum system performance for
both AC power and battery modes.
Changes to these settings may result in system
performance or stability issues. Users who are not
completely familiar with the power management
component of the system should use the preset
configuration. For assistance with setup changes,
contact Toshiba’s Customer Support Center.
Charging the battery
If the device is leaking or its case is cracked, put on
protective gloves to handle it.
The battery needs to be charged before you can use it to
power the device.
Always use the Micro USB/AC adaptor specified by
Toshiba. You can order a Toshiba Micro USB/AC adaptor
from Toshiba’s Web site at accessories.toshiba.com.
NOTE
Your device’s battery is not accessible to the user.
Mobile Computing
Charging the battery
61
NOTE
The battery may not start charging immediately under the
following conditions:
❖A battery is extremely hot or cold.
❖The battery is almost completely discharged.
Battery charge time may vary depending on the
applications, power management settings, and features
used.
TECHNICAL NOTE: The recharging of the tablet’s battery
may not occur when your device is using all of the power
provided by the Micro USB/AC adaptor to run
applications, features, and devices. Your device's Power
Options utility can be used to select a power level setting
that reduces the power required for system operation
and will allow the battery to recharge.
To ensure that the battery charges to its full capacity,
wait until it reaches room temperature (50 to 80 degrees
Fahrenheit, 10 to 26 degrees Celsius).
Leave the power connected and the battery should
begin charging after a few minutes.
HINT: Once the battery is fully charged, we recommend
that you periodically operate your device on battery
power until the battery discharges completely.
Please make a complete back up of your data to external
media before discharging the tablet’s battery. For more
information, see “Backing up your work” on page 57.
62
Mobile Computing
Charging the battery
Charging the RTC battery
Your device may have an internal real-time clock (RTC)
battery. The RTC battery powers the System Time Clock and
BIOS memory used to store your device’s configuration
settings. When fully charged, it maintains this information for
up to a month when the device is powered off.
The RTC battery may have become completely discharged
while your device was shipped, resulting in a CMOS error
message during startup. The error message may vary by
device model.
NOTE
To recharge the RTC battery, plug the device into a live
electrical outlet and leave the device powered on for 24
hours.
NOTE
The device can be used while the RTC battery is being
charged, although the charging status of the RTC battery
cannot be monitored.
Depending on your system, the RTC battery may only
charge while the device is turned on.
It is seldom necessary to charge the RTC battery
because it charges while the device is on. If the RTC
battery is low, the real-time clock and calendar may
display the incorrect time and date or stop working.
When the RTC battery is completely discharged, a
warning prompts you to reset the real-time clock.
Determining remaining battery power
NOTE
Wait a few moments after turning on the device before
trying to monitor the remaining battery power. The device
needs this time to check the battery’s remaining capacity
and perform its calculations.
Touch the Power icon in the notification area, see “Finding
your way around the desktop” on page 70 for more
information on the notification area. A pop-up message
displays the remaining battery power as a percentage.
Mobile Computing
Charging the battery
With repeated discharges and recharges, the battery’s
capacity gradually decreases. A frequently used older
battery does not power the device for as long as a new
battery, even when both are fully charged.
TECHNICAL NOTE: The device drains the battery faster
at low temperatures. Check your remaining charge
frequently if you are working in temperatures below 50
degrees Fahrenheit.
The device calculates the remaining battery charge
based on your current rate of power use and other
factors such as the age of the battery.
What to do when the tablet’s battery runs low
When the battery runs low you can:
❖Plug the device into an external power source and
recharge the battery via the Micro USB port, using the
Micro USB/AC adaptor. See “Connecting to a power
source” on page 36
❖Save your work and turn off the device
If you do not manage to do either of these things before the
battery completely runs out of power, the device
automatically enters a power-saving state and turns itself off
so that when you turn on the power again after connecting
the Micro USB/AC adaptor, you can continue where you left
off.
63
Setting battery notifications
You can set two notifications. Each notification can be set to
alert you when a specified percentage of remaining battery
power has been reached. You can also set the device to
enter Sleep mode or to completely shut down when the
notification goes off.
To change the default notification settings:
1Touch & hold the
area.
2Click or touch
3Click or touch Change plan settings under the plan
you wish to change.
The Edit Plan Settings window appears.
Battery () icon in the notification
Power Options in the pop-up menu.
64
Mobile Computing
Charging the battery
4Click or touch Change advanced power settings.
The
Advanced settings tab of the Power Options
window appears.
5Double-click or touch
options.
Battery to display the battery
(Sample Image) Advanced settings tab of Power Options
screen
6Configure the alarm settings to suit your needs.
7Touch
OK.
Conserving battery power
How long a fully charged battery lasts when you are using
the device depends on a number of factors, such as:
❖How the device is configured
❖How much you use the internal storage drive, optional
external writable optical disc drive, or other optional
devices
❖Where you are working, since operating time decreases
at low temperatures
There are various ways in which you can conserve power
and extend the operating time of your battery:
❖Enable Sleep, which saves power when you turn off the
device and turn it back on again
❖Use the Windows power-saving option plans
These power-saving options control the way in which the
device is configured. By using them, you can increase the
length of time you can use the device before you need to
recharge the battery.
Microsoft has combined these options into preset Power
Plans. Using one of these power plans lets you choose
between maximum power savings and peak system
performance. You may also set individual power-saving
options to suit your own needs.
The following sections describe how to choose a Power Plan
and discuss each power-saving option.
Power Plans
You can choose a predefined Power Plan or select your own
combination of power options.
To d o th is:
1Touch the
2Touch
3Touch
The Windows Power Options window appears.
Mobile Computing
Charging the battery
Battery () icon in the notification area.
Power & sleep settings.
Additional power settings.
65
(Sample Image) Windows Power Options window
4Select an appropriate plan for your work environment or
create your own custom plan.
66
Mobile Computing
Changing the device battery
NOTE
5Touch
6Touch
7Touch
To edit a plan or to edit advanced settings, continue to
the following steps.
Change plan settings under the selected
power option to choose the plan you wish to edit.
This screen allows you to change basic settings.
Change advanced power settings to access
settings for battery notification levels, internal storage
drive power save time, etc.
You can touch the plus signs to expand each item and to
see what settings are available for each item.
OK to save the plan changes you have
performed.
Changing the device battery
NOTE
When your battery has run out of power, plug in the Micro
USB/AC adaptor.
If you find that a new battery is needed, contact the location
where you purchased the device for more information on
replacing the battery. Toshiba will not be responsible for any
product damage, data loss, service, or part replacement
made necessary by improper installation of a new battery.
The device’s battery is not accessible by the user.
If the device is leaking or its case is cracked, put on
protective gloves to handle it.
Taking care of your battery
The following sections offer tips on how to take care of your
battery and prolong its life.
Safety precautions
Always immediately turn the power off and disconnect
the power cable/cord plug from the plug socket and stop
using the device if you observe any of the following
conditions:
❖ Offensive or unusual odor
❖ Excessive heat
❖ Discoloration
❖ Deformation, cracks, or leaks
❖ Smoke
❖ Other unusual events during use, such as
abnormal sound
Do not expose the device to fire. The battery could
explode.
Do not turn on the device’s power again until an
authorized Toshiba service provider has checked it for
safety. Continued use could cause a fire or rupture
possibly resulting in serious injury or device failure
including but not limited to the loss of data.
Mobile Computing
Disposing of your device
67
Maintaining your battery
Fully discharging your battery will allow better accuracy of
the battery meter.
To fully discharge your battery periodically, disconnect the
device from a power source and operate it on battery power
until the battery fully discharges.
Disposing of your device
Never attempt to dispose of a device by burning or by
throwing it into a fire, and never allow exposure to a
heating apparatus (e.g., microwave oven). Heat can
cause a device to explode and/or release caustic liquid,
both of which may possibly cause serious injury.
Discard this device in accordance with applicable laws and
regulations.
Disposal of this product may be regulated due to
environmental considerations. For disposal, reuse or
recycling information, please contact your local government.
68
Mobile Computing
Traveling tips
For more information, see “Device Recycling Information” on
page 19, or for complete information about Toshiba's
recycling programs and initiatives, please visit
toshiba.com/recycle.
Traveling tips
Refer to the suggestions below when traveling with your
device:
❖Never leave your device on a sunny ledge or in a place
where it could get wet or covered in dust.
❖Always travel with the device in a carrying case. Toshiba
offers a choice of carrying cases for the device. They all
provide plenty of extra space for manuals, power cords,
and compact discs. Contact your authorized Toshiba
representative for more information or visit Toshiba’s
Web site at accessories.toshiba.com.
TECHNICAL NOTE: When traveling by air, you may be
required to pass your device through airport security
equipment. The X-ray equipment will not harm your
device.
NOTE
NOTE
Before using your device aboard an aircraft, make sure
the Wireless antenna is OFF (Airplane mode is ON) if your
device has wireless LAN capability.
To enable/disable the wireless antenna, use the
Airplane mode switch located under Networks see,
“Setting up for communications” on page 74.
Chapter 4
Exploring Your
device’s Features
In this chapter, you will explore some of the special features
of your device.
Exploring the desktop
You can use its features to start applications, find
documents, set up system components, and perform most
other computing tasks.
HINT: The illustrated examples in this guide may appear
slightly different from the screens displayed by your
system. The differences are not significant and do not
indicate any change in the functionality of your system.
69
70
Icons
Notifications
Start
button
TaskbarNotification areaSearch field
Exploring Your device’s Features
Exploring the desktop
Finding your way around the desktop
Your device’s desktop includes several standard features:
icons, Start button, taskbar, notification area, notifications,
and background pattern.
(Sample Image) Windows Desktop screen
NOTE
Icons
An icon represents a folder, file, or program that can be
quickly activated by touching the icon.
You can create a new desktop icon for any folder, file, or
program by dragging the element’s icon from its location in a
window to the desktop area.
You may see various icons displayed on your system
desktop, for example:
Recycle Bin—Holds files you have deleted. You may be able
to retrieve these files until you empty the Recycle Bin.
To change from Desktop mode to Tablet mode, touch the
Action Center () icon in the Notification area, and
then Tablet mode.
Exploring Your device’s Features
Exploring the desktop
❖ TECHNICAL NOTE: If you delete a large number of
files or very large files from the internal storage drive,
there may be insufficient space available in the
Recycle Bin to hold these files. In this case, Windows
will prompt you to either permanently delete the file(s)
or cancel the deletion.
❖ If you delete a file (of any size) from an external
media or flash media, it does not go into the
Recycle Bin. The file is permanently deleted.
❖ Permanently deleted files cannot be recovered
from the Recycle Bin.
For more information on the Recycle Bin, see Windows
online Help.
71
NOTE
Your desktop may contain other icons depending on your
configuration. See Windows online Help for more specific
information on each icon and how to use it.
Touch & hold an icon to display a pop-up description of
the file contents appears.
Start button
NOTE
Touch the
you can perform various commands, including basic tasks
like turning off the power and advanced PC settings.
NOTE
You can use the
❖Start apps
❖Open documents
When a procedure in this User’s Guide instructs you to
touch the
button.
You may also press the Windows () button to open
the Start menu.
Start () button, it is in reference to this
Start () button to open the Start menu. Here
Start menu button to:
72
Task view icon
Available
New desktop icon
Tiled windows
desktops
Exploring Your device’s Features
Exploring the desktop
❖Adjust system settings
❖Find files
❖Access Toshiba Utilities
❖Use the Search function
❖Suspend system activity and shut down the device
For more information, see “Using the Start menu” on
page 39 and “Starting an app” on page 56.
Task view
The Task view () icon tiles the currently open windows
and desktops so that they are visible at one time and allows
you to manage multiple desktops.
Adding desktops
After touching the Task view () icon, you can add, close,
or switch between desktops.
Touch a desktop thumbnail at the bottom of the screen to
select it. When you touch & hold a desktop thumbnail, an
appears allowing you to close that desktop.
The app tiles can be accessed and launched from the Start
menu.
Typical app tiles are the Calendar tile and Mail tile, as well as
tiles representing all other applications downloaded to your
system.
Taskbar
Each time you open a program, an icon associated with that
program appears on the taskbar. With some programs, an
icon appears on the taskbar for each document or window
you open. You can use these icons to quickly switch
between the programs or windows.
To make a program or window the currently active one,
touch the associated taskbar icon.
Notification area
The notification area displays icons of tasks or programs that
run continuously in the background and displays
notifications. To learn more about each task, touch & hold
the icon and a short description of the task appears.
Typical tasks in the notification area are Current time, Power
usage mode, network connectivity status, and speaker
volume.
To activate a specific task, touch the appropriate notification
area icon.
Notifications
There are many types of notifications you can employ to help
you with the many tasks you perform every day.
User experience notifications can be set for toast, tile,
badge, and raw notifications.
Toast notifications—Designed for time-sensitive delivery
of personalized content, such as an instant message from a
friend.
Tile notifications—Used by applications that are not
currently running with an at-a-glance characteristic, giving
you a quick preview of the subject line of your latest email or
the current weather conditions.
74
Exploring Your device’s Features
Windows Store
Badge notifications—A specialized type of tile notification
(shown on the Start menu tile) using symbols to indicate the
number of applications that have updates available or the
status of a running application.
Raw notifications—These run a background task on behalf
of an application while that application is not running in order
to make available the latest content, such as an online
newspaper.
Windows Store
Although many applications will be pre-installed or built-in to
your device, you will also have the ability to download many
other applications with just a touch.
Touch the
In the Windows Store you can search for and browse
thousands of apps, all grouped into easy to find categories.
Windows Store () icon in the taskbar.
Setting up for communications
To connect to the Internet you need:
❖A browser or communications program
❖An Internet Service Provider (ISP) or online service if you
plan to use the Internet
❖A way to connect to the ISP (for example Wi-Fi/
broadband connection, etc.)
Connect to the Internet
NOTE
Follow the steps below to set up your Wireless connection.
1Touch the
2Touch
Wireless connectivity and some features may require you
to purchase additional software, external hardware or
services. Availability of public wireless LAN access points
may be limited.
Start () button in the lower-left corner of
the Desktop or press the
The Start menu opens.
Settings () in the Start menu.
Windows () button.
Exploring Your device’s Features
Setting up for communications
3Select Network & Internet () in the Settings window.
The Network & Internet window allows you to choose
from several options in the left pane of the window:
4To set up your Wi-Fi connection, select
5Select your network.
6Select the
automatically connect to the selected network on
startup.
7Touch
8Enter the network security key, (if applicable).
9Touch
window.
Your device should then be connected.
Connect automatically checkbox to
Connect.
Close () to save the changes and close the
Wi-Fi.
75
NOTE
For help with common Wi-Fi networking problems, see
“Wireless networking problems” on page 105.
To enable/disable the wireless antenna, use the
Airplane mode switch located under Networks, see
“Setting up for communications” on page 74.
Connecting your device to a network
You can connect your device to a network to increase its
capabilities and functionality.
Accessing a network
For specific information about connecting to the network,
consult your network administrator. Many hotels, airports,
and offices offer Wi-Fi access.
76
Exploring Your device’s Features
Exploring audio features
Exploring audio features
NOTE
You can use your device to record sounds using the device’s
internal microphone(s) (available on certain models) or an
optional external microphone. You can listen to sound files or
audio CDs using the built-in speakers, headphones, or
external speakers.
You can only plug one external audio device at a time
(i.e. headphones or microphone) into the available
headphone/microphone jack.
Recording sounds
You may record sounds using the device’s internal
microphone(s) (available on certain models) or by connecting
an optional external microphone.
Using a microphone
NOTE
1If you want to use an external microphone, connect it to
2In the
3Touch
To locate your headphone/microphone jack, please refer
to your Quick Start document.
the device.
Search field, type Voice Recorder.
Voice Recorder.
(Sample Image) Voice Recorder screen
Exploring Your device’s Features
Exploring audio features
4Speak normally into the microphone.
5When you have finished recording, touch the
Recording button.
Your recording file is created and automatically saved for
you.
Using external speakers or headphones
Before putting on headphones to listen, turn the volume
down. Do not set the volume too high when using
headphones. Continuous exposure to loud sound can
harm your hearing.
77
Stop
NOTE
Your device is equipped with a full stereo sound system with
internal speakers. Instead of using the internal speakers, you
can connect headphones or a pair of external stereo
speakers.
To play back sound files through external speakers or
headphones:
1Locate the headphone/microphone jack on the device.
2Using any necessary adapters, plug the cable from the
To adjust the volume:
❖For external speakers, use the volume controls on each
❖For headphones, use the device’s volume control.
You can only plug one external audio device at a time
(i.e. headphones or microphone) into the available
headphone/microphone jack.
TECHNICAL NOTE: When using amplified speakers, use
speakers that require an external power source. Other
types of speakers will be inadequate to produce sound
from the device.
headphones or external speakers into the
headphone/microphone jack.
The headphone/microphone jack requires a 16-ohm
stereo mini connector.
speaker.
78
Exploring Your device’s Features
Using the Web Camera
Using the Web Camera
Your device may come with two built-in Web Cameras. One
is located on the front and one on the back of the display.
With these Web cameras you can do the following:
❖Take pictures and record videos with your device
❖Participate in video chats while using instant messaging
(IM) programs
❖Have video conference calls
NOTE
Depending on your device model, the process of sending
email, taking pictures or recording video messages may vary.
To access the Web Camera:
In the
Camera icon.
To email, instant message or video conference, you must
be connected to the Internet.
Search field, type Camera, and then touch the
Using the microSD Card slot
The microSD Card slot supports the use of a microSD Card.
This medium can be used with a variety of digital products:
Digital music players, smartphones, digital cameras, digital
video camcorders, etc.
NOTE
Inserting memory media
NOTE
Do not use the Copy Disk function for this type of media.
To copy data from one media to another, use the dragand-drop feature of the Windows operating system.
To locate your microSD Card slot, please refer to your
Quick Start document.
The following instructions apply to all types of supported
media devices.
1Turn the media so that the contacts (metal areas) are
face down, away from the display.
Exploring Your device’s Features
Using the microSD Card slot
2Push the media into the microSD Card slot until it stops.
79
(Sample Illustration) Inserting memory media
When inserting memory media, do not touch the metal
contacts. You could expose the storage area to static
electricity, which can destroy data.
NOTE
Always remove memory media when not in use.
Removing memory media
1Prepare the card for removal by touching the Show
hidden icons () button, if necessary, in the
notification area and then selecting the
Hardware and Eject Media
2Touch the item you would like to eject.
If the system is unable to prepare the media for safe
removal, a message will tell you to try again later. If the
media can be removed now, the system displays
to Remove Hardware.
If the device has a spring-loaded adapter slot, see
step 3; otherwise, skip to step 4.
3Gently press the card inward to release it.
The card pops out slightly.
Safely Remove
() icon.
Safe
80
Exploring Your device’s Features
Using the microSD Card slot
4Grasp the card and pull it straight out.
(Sample Illustration) Removing memory media
Do not remove memory media while data is being written
or read. Even when the Windows message “copying...”
disappears, writing to the media might still be in progress
and your data could be destroyed.
Chapter 5
Utilities
Your device includes several utilities designed to help you to
reconfigure your system to best meet your individual needs.
Together, these allow you to ascertain certain system details,
set additional options, or change default options. These
utilities are described in this chapter.
NOTE
NOTE
❖Supervisor password
❖User password
❖System Settings
❖Service Station
The utilities described in this chapter, and the icons
shown in the sample images are applicable only if the
related utility is available on your system.
The utilities described in this chapter may only be
available with an optional external keyboard attached.
81
82
Utilities
Password Utility
Password Utility
Setting a password lets you walk away from your device
while providing additional protection for your files. When you
set a password, you must enter the password before you
can work on your device again.
TOSHIBA supports different types of passwords on your
device:
from accessing certain functions such as System
Settings. This is useful if more than one person uses the
device.
❖A user password—Prevents unauthorized users from
starting the device.
When setting up passwords, keep the following in mind:
❖The supervisor password must be set before the user
password, or the user password must be deleted and
then re-entered after the supervisor password is set.
❖The user password can be set up under the supervisor
password.
Using a supervisor password
A supervisor password prevents other users from changing
hardware configuration options.
Setting a supervisor password
If you choose to set a supervisor or user password,
TOSHIBA strongly recommends that you save your
password in a location where you can later access it
should you not remember it.
TOSHIBA is not responsible for any losses that may
occur to you, your organization or others as a result of the
inability to access your device.
To set a supervisor password:
1In the
2Click or touch
3Click or touch
Search field, type Password Utility.
Password Utility ().
Supervisor Password.
Utilities
Password Utility
83
(Sample Image) Supervisor Password tab
4Click or touch Set.
5Enter your password, and then enter it again to verify.
6Click or touch
Set.
NOTE
7Click or touch
NOTE
8Click or touch
9Click or touch
Under User Policy, this option may or may not ask for
password verification.
Password Utility will suggest “memo.txt” for the text file
name. If you have saved a password previously, using
the same name may overwrite your password text file
with the new password. By using a different name, you
can prevent overwriting your previously stored
passwords.
OK to save your password as a text file.
Save.
OK.
84
Utilities
Password Utility
Deleting a supervisor password
To delete a supervisor password:
1In the
2Click or touch
3Enter your password, and then click or touch
4Click or touch
5Click or touch
6Click or touch
7Enter the password, and then click or touch
8Click or touch
Search field, type Password Utility.
Password Utility.
A pop-up screen appears asking for a password.
Supervisor Password.
Delete.
An authority verification pop-up screen appears.
Delete.
OK to exit.
Using a user password
A user password provides power-on password protection.
Setting a user password
Verify.
Verify.
If you choose to set a supervisor or user password,
TOSHIBA strongly recommends that you save your
password in a location where you can later access it
should you not remember it.
TOSHIBA is not responsible for any losses that may
occur to you, your organization or others as a result of the
inability to access your device.
Utilities
Password Utility
To register a password for the power-on password functions:
1In the
2Click or touch
3Click or touch
Search field, type Password Utility.
Password Utility ().
User Password.
85
(Sample Image) User Password tab
4Click or touch Set.
5Enter your password, and then enter it again to verify.
6Click or touch
7Click or touch
Set.
OK to save your password as a text file.
NOTE
8Click or touch
9Click or touch
Password Utility will suggest “memo.txt” for the text file
name. If you have saved a password previously, using
the same name may overwrite your password text file
with the new password. By using a different name, you
can prevent overwriting your previously stored
passwords.
Save.
OK.
86
Utilities
Password Utility
Deleting a user password
To cancel the power-on password function:
1In the
2Click or touch
3Enter your password, and then click or touch
4Click or touch
5Click or touch
6Enter the password, and then click or touch
7Click or touch
Search field, type Password Utility.
Password Utility.
A pop-up screen appears asking for a password.
Delete.
An authority verification pop-up screen appears.
Delete.
OK to exit.
Verify.
Verify.
System Settings
System Settings is the TOSHIBA configuration management
tool available through the Windows operating system. To
access it:
1In the
2Click or touch
(Sample Image) System Settings screen – General tab
options
Search field, type System Settings.
The System Settings screen appears.
Utilities
System Settings
System Settings ().
87
The System Settings screen may have the following tabs:
❖
General—Allows you to view the current BIOS version
or change certain settings back to their default values
❖
Function Key—Allows you to set options for the
Function key.
88
Utilities
Service Station
Service Station
The Service Station helps you keep your new device running
at its best by notifying you when updated software, firmware,
documentation or other information is available for your
device.
The Service Station will alert you when updates are available,
and you can then choose to install the updates if you wish,
or you can follow the instructions below to open the Service
Station:
1In the
2Touch
3Follow the on-screen instructions.
Search field, type Service Station.
Service Station ().
The Service Station screen appears.
Chapter 6
If Something Goes
Wrong
Some problems you may encounter when using your device
are relatively easy to identify and solve. Others may require
help from your network administrator or the manufacturer of
the software program.
This chapter aims to help you solve many problems by
yourself. It covers the problems you are most likely to
encounter.
If all else fails, contact Toshiba. You will find information on
Toshiba’s support services at the end of this chapter.
Problems that are easy to fix
Your program or application stops responding.
If you are working in a program that suddenly freezes,
chances are the program has stopped responding. You can
exit the program without shutting down the operating system
or closing other programs.
To close a program that has stopped responding:
1Press
Ctrl, Alt,and Del simultaneously (once), and then
touch
Tas k M anager.
The Task Manager window appears.
89
90
If Something Goes Wrong
Problems when you turn on the device
2Select the program or application you want to close, and
then touch
Closing the failed program should allow you to continue
working. If it does not, continue with the next step.
3Close the remaining programs one by one by selecting
the program name, then select
Closing all programs should allow you to continue
working. If it does not, power off your device, and then
restart it.
End Task in the lower right corner.
End Task.
Problems when you turn on the device
These problems may occur when you turn on the power.
The device will not start.
Make sure you attached the Micro USB/AC adaptor properly.
Press and hold the power button for at least 10 seconds,
and then swipe down where indicated.
If you are using the Micro USB/AC adaptor, check that the
wall outlet is working by plugging in another device, such as
a lamp.
The device displays the
FAILURE/Windows Error Recovery – Windows did not shut down
successfully
To continue, select the appropriate option, if prompted. This
can happen if the device was put into Sleep mode and the
battery has discharged. If you performed a shutdown before
this message was displayed, a program or driver may have
prevented Windows from shutting down.
Data stored in the device’s memory has been lost. Data
stored in the device’s internal storage drive may not be
affected.
Always save your data even when you are using Sleep
mode. If your battery fully discharges, information that has
not been saved will be lost. Your device can be configured to
warn you when the battery is running low see “What to do
when the tablet’s battery runs low” on page 63.
If you are running on battery power, it is recommended that
you do not leave the device in Sleep mode for long periods
of time.
To charge the battery, leave the device plugged into a live
wall outlet for several hours. For more information see
“Charging the battery” on page 60.
message.
WARNING RESUME
If Something Goes Wrong
The Windows operating system is not working
The Windows operating system is not
working
Once you are familiar with your device and used to the way
the operating system responds to your work routine, you can
easily detect if the operating system is not working correctly.
For example:
❖The operating system fails to start after the initial startup
appears.
❖The operating system takes a long time to start.
❖The operating system responds differently from the
normal routine.
❖The screen does not look right.
Unless a hardware device has failed, problems usually occur
when you change the system in some way such as installing
a new program or adding a device.
If you experience any of these problems, use the options in
the Startup menu to fix the problem.
Using Startup options to fix problems
If the operating system fails to start properly, you may need
to troubleshoot the Operating System and/or its settings.
There are several options to choose from depending on the
severity of the problem and your level of expertise with
computers.
If Windows fails to start properly twice, the Windows Boot
menu will launch. To enter the Advanced Startup options
manually:
1In the
2Touch
3Scroll down to view the Restart Now option.
4Touch
5Touch
After Restart, you now have several options:
Search field, type Recovery Options.
Recovery Options.
Restart Now under Advanced Startup.
The device restarts.
Troubleshoot from the menu.
91
92
If Something Goes Wrong
The Windows operating system is not working
Reset your device
❖All of your personal files and apps are removed
❖Your device settings are changed back to their defaults
For more information, see “Reset your PC” on page 46.
Advanced options
Choosing this option presents you with another set of
options:
System Restore
❖System Restore allows you to use a Restore point to
return the device to a state at which it was performing
properly. Restore points may be created:
❖When new hardware or software is installed
❖Manually by the user
System Image Recovery
Windows will “Recover” the Operating system using a
specific image provided by the user.
Startup Repair
This feature automates the repair process. The Operating
System will automatically look for problems and repair them
if possible.
Command Prompt
The command prompt is a very powerful tool for advanced
users.
Startup Settings
In previous Operating Systems the majority of the options
found on this menu were available by pressing the
during the Windows boot process:
❖Enable low resolution video mode
Restarts Windows using your current video driver at low
resolution. This allows you to reset your display settings
in the event they have been improperly set.
❖Enable debugging mode
Starts Windows in an advanced troubleshooting mode
F8 key
If Something Goes Wrong
The Windows operating system is not working
❖Enable boot logging
Creates a file that lists all the drivers that are installed
during startup
❖Enable Safe Mode
Starts Windows with a minimal set of drivers and
services. If the device starts and runs in Safe Mode, you
will know the Operating System is most likely working
properly and that you should look to third-party
applications or drivers for the source of your problem.
❖Disable driver signature enforcement
Allows drivers containing improper signatures to be
installed
❖Disable early-launch anti-malware protection
Allows drivers to initialize without being measured by the
Anti-malware driver
❖Disable automatic restart on system failure
Prevents Windows from automatically restarting if an
error causes it to fail. Choose this option only if Windows
is stuck in a loop where it fails, attempts to restart, and
fails again repeatedly.
93
Internet problems
My Internet connection is very slow.
Many factors contribute to the speed with which you can
surf the Internet. They include: network speed, network
conditions, time of day (when everyone else is surfing, your
access can be slow) and popularity of the sites you are trying
to access. If accessing a particular site is very slow, try later.
My browser cannot find the URL address I typed in.
Make sure you separated the domain names of the address
with the forward slash (/). Check the spelling of each name
and the syntax of the address carefully. A single incorrect
letter or missed character will make it impossible for your
browser to locate the site.
My browser cannot find a site I bookmarked.
The World Wide Web is constantly changing. A site you
bookmarked yesterday may not be available today or its
server may be down for temporary repair. Try again later.
94
If Something Goes Wrong
Power and the battery
Power and the battery
NOTE
Your device receives its power through the Micro USB/AC
adaptor or from the system battery. Power problems are
interrelated. For example, a faulty Micro USB/AC adaptor will
neither power the device nor recharge the battery.
Here are some typical problems and how to solve them:
The USB Power cable to the Micro USB/AC
adaptor work correctly, but the battery will not
charge.
The tablet’s battery does not charge while the device is
consuming full power. Try turning off the device.
The battery may be too hot or too cold to charge properly. If
you think this is the probable cause, let the battery reach
room temperature and try again.
If the battery has completely discharged, it will not begin
charging immediately. Leave the Micro USB/AC adaptor
connected, wait 20 minutes and see if the battery is
charging.
The battery appears not to power the device for as
long as it usually does.
If you frequently repeat shallow charge and discharge, the
battery meter may become inaccurate. Let the battery
discharge completely, then try charging it again.
Check the power options via your Power Plans (see “Power
Plans” on page 65). Have you added a device that takes its
power from the battery? Is your software using the internal
storage drive more? Is the display power set to turn off
automatically? Was the battery fully charged to begin with?
All these conditions affect how long the charge lasts.
After a period of time, the battery will lose its ability to
perform at maximum capacity and will need to be replaced.
This is normal for all batteries.
For more information on maintaining battery power, see
“Changing the device battery” on page 66.
The device’s battery may not be accessible by the user.
If Something Goes Wrong
Display problems
Here are some typical display problems and their solutions:
The screen is blank.
Display Auto Off may have gone into effect. Touch anywhere
on the screen to activate it.
If you are using the built-in screen, make sure the display
priority is not set for an external monitor. To do this, touch
the
Action Center () icon in the Notification area. Touch
All settings, and then System. For more information, see
“Directing the display output” on page 49.
Display problems
95
NOTE
If you are using an external monitor:
❖Check that the monitor is turned on.
❖Check that the monitor’s power cord/cable is firmly
❖Check that the cable connecting the external monitor to
❖Try adjusting the contrast and brightness controls on the
❖Check the display priority as described above.
The screen does not look correct.
To choose a theme for your desktop background:
1In the
2Touch
3Select one of the available options.
You can also change the settings for individual components
separately by selecting each item.
For more information, see the Windows online Help.
You may first need to attach an external display before
checking the display output settings.
plugged into a working power outlet.
the device is firmly attached.
external monitor.
Search field, type Change the theme.
Change the theme.
96
A message displays saying that there is a problem
with your display settings and that the adapter
type is incorrect or the current settings do not
work with your hardware.
The display mode is set to “Simultaneous” and the
external display device does not work.
If Something Goes Wrong
Disk or storage drive problems
Reduce the size of the color palette to one that is supported
by the device’s internal display.
To change the display properties:
1Touch & hold in a blank area of the Windows desktop.
2Touch
3Scroll down and select
4Use the menu to adjust the display options.
Make sure the external monitor is capable of displaying at
resolutions of 1280 x 800 or higher. Devices that do not
support this resolution will only work in Internal/External
mode, and not simultaneous mode.
Display settings.
Advanced display settings.
Disk or storage drive problems
Problems with the storage drive or with external media
usually show up as an inability to access the drive or as
sector errors. Sometimes a drive problem may cause one or
more files to appear to have garbage in them.
Error-checking
NOTE
Run Error-checking, which analyzes the directories and files
on the storage drive and repairs any damage it finds.
To run Error-checking:
1In the
2Touch
This feature is not available for optical disc drives.
Search field, type computer.
This PC from the list that appears.
If Something Goes Wrong
Disk or storage drive problems
3Touch the drive you wish to check.
(Sample Image) Touching the drive
4In the pop-up menu, touch Properties.
The drive’s Properties box appears.
5Touch the
6Touch the
The Error Checking box appears.
The system will alert you if you need to scan the drive.
7Even if you do not need to scan the drive for errors you
can scan by touching
Error-checking tests and repairs the storage drive.
Your hard disk seems very slow.
If you have been using your device for a long time, your files
may have become fragmented. Run Disk Defragmenter.
To d o th is:
1In the
2Touch
3From the Optimize Drives menu touch the drive you wish
to defragment.
4Touch the
The system will display the status as it optimizes and
defragments the drive.
Tools tab.
Check button.
Scan drive.
Search field, type Defragment.
Defragment and Optimize your Drives.
Optimize button.
97
98
Your data files are damaged or corrupted.
Some programs run correctly but others do not.
If Something Goes Wrong
Web Camera help
Refer to your software documentation for file recovery
procedures. Many software packages automatically create
backup files.
You may also be able to recover lost data using utility
software. Consult your network administrator.
This is probably a configuration problem. If a program does
not run properly, refer to its documentation and check that
the hardware configuration meets its needs.
Web Camera help
There are a few easy steps to troubleshooting and fixing Web
Camera issues. Any one of the steps below may fix the
problem. After each step, test the Web Camera. If it works,
stop troubleshooting. If you do not wish to go through each
troubleshooting step, you may skip to “Perform a system
restore” on page 99.
Testing your internal Web Camera
1In the Search field, type Camera.
2Touch the
Camera application.
NOTE
3If the internal Web Camera works using the default
If the Camera application is not available you can
download the Camera application from the Windows
store.
camera application but does not work with your third
party camera application contact the provider.
Uninstall the Web Camera driver
You can Uninstall the Web Camera driver to allow Windows
to automatically reinstall the driver.
1In the
2Touch the
3Touch
4Touch
Search field, type Device Manager.
Device Manager application.
Imaging devices.
Web Camera and select Uninstall.
If Something Goes Wrong
Web Camera help
99
NOTE
Do NOT select the “Delete the driver software for this
device” box.
(Sample Image) Web Camera driver - uninstall window
5After the driver uninstalls, restart your device, see “To
Restart your device” on page 41.
The driver is then reinstalled automatically.
Perform a system restore
You can perform a system restore to a period in time at
which the Web Camera was working properly.
NOTE
1In the
2Touch
3Select the
4Select
If no restore points have been previously created then
this method will not work, see “Saving system
configuration with restore points” on page 113.
Search field, type Create a restore point.
Create a restore point.
System Restore button on the System
protection
different restore point
at which your Web Camera was working properly.
tab.
Recommended Restore or Choose a
to restore the system to a point
100
If Something Goes Wrong
Sound help
Check for problems with third party applications
Uninstall all other applications that use the Web Camera
except the pre-installed camera application. If uninstalling
the other applications does not fix the problem, reinstall
them. If it does fix the problem, try reinstalling them again to
check if the Web Camera continues to work. If it stops
working again, the problem may be with that specific
third-party application.
System Recovery
The final troubleshooting step is to perform a system
recovery. Recovering the device to its original, out-of-thebox state is one way to eliminate software as a possible
cause of the problem. Note that doing a system recovery will
return the device to its default conditions, completely wiping
all data (personal documents, installed application, and
everything else).
To access system recovery options:
1In the
2Touch
3Select the recovery option of your choice and then read
For more information, see “Recovering the Internal Storage
Drive” on page 43.
Search field, type recovery options.
Recovery Options.
and follow the on-screen prompts and warnings.
Sound help
Many sound problems may be caused by hardware that isn't
set up properly. The following troubleshooting tips may help
you check your software and hardware.
Use the Sound troubleshooter
1In the Search field, type Find and fix audio playback
problems
2Touch
3Touch
screen instructions.
.
Find and fix audio playback problems.
Next in the troubleshooter and follow the on-
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