Toshiba Encore 10, LX0-C Series User Manual

User’s Guide
(Windows 10)
If you need assistance: Technical support is available online at Toshiba’s Web site at
support.toshiba.com. At this Web site, you will find answers
for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.
page 89 in this guide.
GMAD00431010 08/15
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California Prop 65 Warning
This product contains chemicals, including lead, known to the State of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling.
For the state of California only.
Model: LX0-C Series
Recordable and/or ReWritable Drive(s) and Associated Software Warranty
The device you purchased may include Recordable and/or ReWritable optical disc drive(s) and associated software, among the most advanced data storage technologies available. As with any new technology, you must read and follow all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If you fail to do so, this product may not function properly and you may lose data or suffer other damage.
TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS, PROFITS, PROGRAMS, DATA, NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY THEREOF.
Protection of Stored Data
For your important data, please make periodic back-up copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures, alteration, or loss of the data. IF
YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE RESULTING THEREFROM. WHEN COPYING OR TRANSFERRING YOUR DATA, PLEASE BE SURE TO CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR TRANSFERRED. TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY.
Critical Applications
The device you have purchased is not designed for any “critical applications.” “Critical applications” means life support systems, medical applications, connections to implanted medical devices, commercial transportation, nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage.
TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE OF THE DEVICE PRODUCTS IN ANY CRITICAL APPLICATIONS. IF YOU USE THE DEVICE PRODUCTS IN A CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME FULL RESPONSIBILITY FOR SUCH USE.
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ACCORDINGLY,
Radio Frequency (RF) Energy Exposure
When the transmitter and receiver on your device is powered ON, RF energy is received and transmitted. The power level your device transmits at is controlled by your network access while in communication.
Your device is approved to the radio standard by the country/region listed in the approved countries table for the module installed in your device.
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FCC Notice “Declaration of Conformity Information”
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for
help.
NOTE
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the device's ports. Changes or modifications made to this equipment not expressly approved by Toshiba or parties authorized by Toshiba could void the user's authority to operate the equipment.
This device may not cause harmful interference. This device must accept any interference received, including
interference that may cause undesired operation.
Contact Toshiba’s Support Web site at support.toshiba.com.
Bluetooth® Wireless Technology
Interoperability
5
NOTE
Bluetooth
product with Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to:
Logo certification with
This section is only applicable if your system has a
Bluetooth
modules are designed to be interoperable with any
Bluetooth Bluetooth
defined by The
Bluetooth
more (up to a total of seven) TOSHIBA portable devices. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more information.
When you use a LAN devices, cause errors. If you detect certain interference while you use a device to the area outside of the interference range of 2.4 GHz Wireless LAN devices (40 meters/43.74 yards or more) or stop transmitting from your device. Please contact TOSHIBA computer product support on Web site http:// www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United States for more information.
Bluetooth
same radio frequency range and may interfere with one another. If you use simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more information.
®
module.
Bluetooth
Specification as defined and approved by The Special Interest Group.
Bluetooth
wireless technology that is based on
Bluetooth
Bluetooth
modules enable wireless networks over two or
Bluetooth
Bluetooth
device, always change the frequency, move your
and Wireless LAN devices operate within the
Bluetooth
wireless technology as
Special Interest Group.
module close to 2.4 GHz Wireless
transmissions might slow down or
and Wireless LAN devices
Bluetooth
or Wireless
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Bluetooth® Wireless Technology and Your Health
The products with devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with however is much less than the electromagnetic energy emitted by wireless devices such as mobile phones.
Because products with the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
In some situations or environments, the use of technology may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include:
Using the equipment with
board airplanes, or
In any other environment where the risk of interference to other
devices or services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use the device with
Bluetooth
wireless technology prior to turning on the equipment.
Bluetooth
Bluetooth
wireless technology, like other radio
Bluetooth
wireless technology operate within
Bluetooth
wireless technology
Bluetooth
wireless technology
Bluetooth
wireless technology on
wireless
Exposure to Radio Frequency Radiation The radiated output power of the
below the FCC radio frequency exposure limits. Nevertheless, the manner that the potential for human contact during normal operation is minimized.
Bluetooth
Bluetooth
module shall be used in such a
module is far
Wireless Interoperability
Wireless LAN products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to:
The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n/
ac), as defined and approved by the Institute of Electrical and Electronics Engineers.
The Wireless Fidelity (Wi-Fi
Wi-Fi Alliance mark of the Wi-Fi Alliance.
®
. The “Wi-Fi CERTIFIED” logo is a certification
®
) certification as defined by the
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Bluetooth
same radio frequency range and may interfere with one another. If you use simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection.
If you should experience any such problem, immediately turn off your
Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more information.
and Wireless LAN devices operate within the
Bluetooth
Bluetooth
or Wireless LAN device.
and Wireless LAN devices
Wireless LAN and Your Health
Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.
Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
In some situations or environments, the use of Wireless LAN may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include:
Using the Wireless LAN equipment on board airplanes, or
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In any other environment where the risk of interference to other
devices, such as medical equipment or services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equipment.
Exposure to Radio Frequency Radiation The radiated output power of the Wireless LAN is far below
the FCC radio frequency exposure limits. Nevertheless, the Wireless LAN shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Specific Absorption Rate (IEEE)
Your device is designed to be in compliance with Radio Waves exposure regulations and does not exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) in accordance with the Federal Communications Commission (FCC) and Industry Canada (IC). A substantial safety margin is set to assure the safety of all persons, regardless of health.
A unit of measurement known as the Specific Absorption rate, or SAR is utilized for the radio wave exposure guidelines. The SAR measurement for devices does not exceed 1.6W/kg.
The actual SAR values for your device, while in use, are normally well below the stated values. The operating power of your device is automatically decreased when full power is not needed for the wireless connection to increase system efficiency and to minimize interference on the network. The lower the power output of the device the lower its SAR value.
As stated by the World Health Organization, present scientific information indicates no special precautions are needed for the use of this device. To further reduce any exposure, limit your usage.
Tur n W i -Fi®, Bluetooth®, and Wireless WAN Functionalities off for Cardiac Pacemakers
Turn Wi-F i
functionality off when you are near a person who may have a cardiac pacemaker implant or other medical electric device. Radio waves may affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instructions of your medical device when using any Wi-Fi® or functionality.
®
,
Bluetooth
®
, and Wireless WAN
Bluetooth
Canada – Industry Canada (IC)
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence.
L’exploitation est autorisée aux deux conditions suivantes: (1) l’appareil ne doit pas produire de brouillage; (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
®
or Wireless WAN
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To comply with the Canadian RF exposure compliance requirements, this device and its antenna must not be co­located or operating in conjunction with any other antenna or transmitter.
Pour être conforme aux exigences canadiennes en matière d'exposition aux fréquences radio, l'appareil et son antenne ne doivent pas être situés au même endroit qu'une autre antenne ou un autre émetteur ni fonctionner en même temps.
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This device is restricted to indoor use due to its operation in the 5.15 GHz to 5.25 GHz frequency range. Industry Canada requires this product to be used indoors for frequency range
5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems.
High-power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause interference with and/or damage this device.
Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.
Veuillez noter que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les bandes 5250-5350 MHz et 5650-5850 MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL.
NOTE
The above caution applies to products that operate with an
802.11a radio device.
La mise en garde ci-dessus ne s’applique qu’aux appareils ayant un transmetteur opérant en mode 802.11 a.
Regulatory statements
This product complies with any mandatory product specification in any country/region where the product is sold. In addition, the product complies with the following:
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Pb, Hg, Cd
EU Declaration of Conformity
TOSHIBA declares that this product conforms to the following Standards:
Supplementary Information:
This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.
The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive Information
The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive is intended to protect the quality of the environment and human health through the responsible use of natural resources and the adoption of waste management strategies that focus on recycling and reuse. This Directive requires producers of electrical and electronic products put on the market in European Union (EU) member countries after August 2005 to mark such products with a crossed-out wheeled bin with a black bar symbol. If the product’s battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery Directive (2006/66/EC), then the chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out wheeled bin symbol on the battery.
*The product complies with the requirements of the Low Voltage Directive 73/23/EEC, the EMC Directive 89/336/EEC and/or the R&TTE Directive 1999/5/EC, compatible with the RoHS Directive 2011/65/EU and the Eco Design Directive 2009/125/EC (ErP) and the related implementing measures.
In the European Union, these symbols indicate that when the last end user wishes to discard this product, it must be sent to appropriate
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facilities for recovery and recycling. This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States.
Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products. Please contact your local government for applicable laws and regulations governing the disposal of this product. For information on how to trade-in or recycle your product, visit www.reuse.toshiba.com.
Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries
België/ Belgique:
Deutschland: License required for outdoor installations. Check with reseller
France: Restricted frequency band: only channels 1 to 7 (2400 MHz
For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m. For registration and license please contact IBPT/BIPT.
Voor privé-gebruik buiten gebouw over publieke groud over afstand kleiner dan 300m geen registratie bij BIPT/IBPT nodig; voor gebruik over afstand groter dan 300m is wel registratie bij BIPT/IBPT nodig. Voor registratie of licentie kunt u contact opnemen met BIPT.
Dans le cas d’une utilisation privée, à l’extérieur d’un bâtiment, au-dessus d’un espace public, aucun enregistrement n’est nécessaire pour une distance de moins de 300m. Pour une distance supérieure à 300m un enregistrement auprès de l’IBPT est requise. Pour les enregistrements et licences, veuillez contacter l’IBPT.
for procedure to follow. Anmeldung im Outdoor-Bereich notwendig, aber nicht
genehmigungspflichtig. Bitte mit Händler die Vorgehensweise abstimmen.
and 2454 MHz respectively) may be used outdoors in France. Please contact A.R.T. (http://www.art-telecom.fr) for applicable procedures to follow.
Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz respectivement) doivent être utilisés endroits extérieur en France. Vous pouvez contacter l’Autorité de Régulation des Télécommunications (http://www.art­telecom.fr) pour la procédure à suivre.
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Italia: License required for indoor use. Use with outdoor installations
not allowed. È necessaria la concessione ministeriale anche per l’uso
interno. Verificare con i rivenditori la procedura da seguire.
Nederland: License required for outdoor installations. Check with reseller
for procedure to follow. Licentie verplicht voor gebruik met buitenantennes. Neem
contact op met verkoper voor juiste procedure.
Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries
European Community Countries
Austria O x x Belgium, France,
Switzerland/ Liechtenstein
Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK
Iceland, Spain O O O
O: allowed x: forbidden
5150-5250 MHz Channels: 36,
40, 44, 48 Indoor Only
OOx
OOO
5250-5350 MHz Channels: 52,
56, 60, 64 Indoor Only
To remain in conformance with European spectrum usage laws
for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply. The user should use the wireless LAN utility to check the current channel of operation. If operation is occurring outside of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network.
5470-5725 MHz Channels: 100,
104, 108, 112, 116, 120, 124, 128, 132, 136, 140
Indoor/Outdoor
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The 5 GHz Turbo mode feature is not allowed for operation in
any European Community country.
This device must not be operated in ad-hoc mode using
channels in the 5 GHz bands in the European Community. Ad­hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point.
This device must be used with Access Points that have
employed and activated a radar detection feature required for European Community operation in the 5 GHz bands. This device will operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area. The presence of nearby radar operation may result in temporary interruption of operation of this device. The Access Point’s radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation.
Taiwan
Article 14 Unless approved, for any model accredited low power radio
frequency electric machinery, any company, trader or user shall not change the frequency, increase the power or change the features and functions of the original design.
Article 17 Any use of low power radio frequency electric machinery shall
not affect aviation safety and interfere with legal communications. In the event interference is caused, the use of such electric machinery shall be immediately discontinued. Operation of such products can be resumed only when they are modified and can no longer cause interference.
The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations.
Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial, scientific and medical radio emission electric machinery.
Using this Equipment in Japan
2.4DSOF4
(3)
2.4FH1
(3)
(4)
In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station).
1. Sticker Please put the following sticker on devices incorporating this
product.
The frequency bandwidth of this equipment may operate within the same range as industrial devices, scientific devices, medical devices, microwave ovens, licensed radio stations and non-licensed specified low-power radio stations for mobile object identification systems (RFID) used in factory product lines (Other Radio Stations).
1. Before using this equipment, ensure that it does not interfere with any of the equipment listed above.
2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions.
3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
2. Indication The indication shown below appears on this equipment.
(1) (2)
15
(4)
1 2.4: This equipment uses a frequency of 2.4 GHz. 2 DS: This equipment uses DS-SS modulation.
OF: This equipment uses OFDM modulation.
3 The interference range of this equipment is less than 40m. 4 This equipment uses a frequency bandwidth from
2,400 MHz to 2,483.5 MHz.
It is possible to avoid the band of mobile object identification
systems. The indication shown below appears on this equipment.
(1) (2)
1 2.4: This equipment uses a frequency of 2.4 GHz. 2 FH: This equipment uses FH-SS modulation.
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3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to
2,483.5 MHz.
3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868
VCCI Class B Information
Device Authorization
This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan.
Copyright
This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
© 2015 by Toshiba America Information Systems, Inc. All rights reserved.
Export Administration Regulation
This document contains technical data that may be controlled under the U.S. Export Administration Regulations, and may be subject to the approval of the U.S. Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the U.S. Export Administration Regulations is prohibited.
Notice
The information contained in this manual, including but not limited to any product specifications, is subject to change without notice.
TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.
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18
Trademarks
Encore is either a registered trademark or trademark of Toshiba America Information Systems, Inc. and/or Toshiba Corporation.
Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
U.S. patents apply to this product. See http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks and DTS Premium Voice Pro is a trademark of DTS, Inc. ©DTS, Inc. All Rights Reserved.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
Intel, Intel Core, Celeron, Centrino and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Microsoft, Outlook, Windows, and Windows Media, are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
microSD is a trademark or registered trademark of SD-3C, LLC in the United States, other countries or both.
®
is a registered trademark of the Wi-Fi Alliance®.
Wi-Fi All other brand and product names are trademarks or registered
trademarks of their respective companies.
Licenses
This Product is licensed under the AVC, the VC-1 and the MPEG-4 Part 2 Visual patent portfolio licenses for the personal and non­commercial use of a consumer to (i) encode video in compliance with the above standards (“Video Standards”) and/or (ii) decode AVC, VC-1 and MPEG-4 Part 2 Visual that was encoded by a consumer engaged in personal and non-commercial activity or was obtained from a video provider licensed to provide such video. None of the licenses extend to any other product regardless of whether such product is included with this product in a single article. No license is granted or shall be implied for any other use. Additional information may be obtained from MPEG LA, LLC. See www.mpegla.com.
Device Recycling Information
As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste­to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste. In order to ensure efficient use of resources and appropriate treatment of hazardous substances, in accordance with recycling regulations in each state, country, and territory, Toshiba wants to make it easy for customers to recycle products at the end of the life cycle. To learn more about Toshiba's sustainability commitment, visit toshiba.com/recycle.
Reuse, Donation, Recycling
Functional devices can be donated to a local charity or resold easily through a Toshiba-branded program.
Non working Toshiba devices can be mailed-back for free recycling. For additional details, please visit toshiba.com/recycle.
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Contents

Introduction.......................................................25
This guide ............................................................ 27
Safety icons ......................................................... 28
Other icons used............................................ 28
Your device’s features and specifications ..... 29
Documentation .................................................... 29
Service options .................................................... 29
Precautions .................................................... 30
File management tips........................................... 31
Chapter 1: Getting Started......................................32
Selecting a place to work .................................... 32
Features and components................................... 33
Front............................................................... 33
Back............................................................... 34
Left side ......................................................... 34
Right side ....................................................... 35
Top................................................................. 35
Bottom ........................................................... 35
Setting up your device......................................... 36
Adding memory ................................................... 36
20
Contents
Connecting to a power source ............................ 36
Charging the battery ............................................ 38
Using the device for the first time........................ 38
Turning on the power .................................... 38
Initial setup..................................................... 39
Using the Start menu ..................................... 39
Registering your device with Toshiba.................. 40
To Shut down your device................................... 40
To Restart your device......................................... 41
To place your device in Sleep mode.................... 42
Adding optional external devices......................... 42
Recovering the Internal Storage Drive ................. 43
Creating a recovery drive............................... 43
Restoring from a recovery drive..................... 45
Reset your PC................................................ 46
Connecting an external device ............................ 48
Using external display devices ............................ 48
Selecting video cables................................... 48
Connecting an HDMI-compatible
television or display device ...................... 49
Directing the display output........................... 49
Adjusting the quality of the external
display...................................................... 50
Customizing your device’s settings..................... 50
Caring for your device.......................................... 51
Cleaning the device ....................................... 51
Moving the device.......................................... 51
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Chapter 2: Learning the Basics ..............................52
Computing tips .................................................... 52
Touch screen ....................................................... 53
Touch screen navigation................................ 54
Mouse properties................................................. 55
Starting an app .................................................... 56
Saving your work ................................................. 56
Backing up your work.......................................... 57
Toshiba’s online resources .................................. 57
22
Contents
Chapter 3: Mobile Computing................................ 58
Toshiba’s energy-saver design............................ 58
Running the device on battery power.................. 58
Battery Notice ................................................ 59
Power management....................................... 60
Charging the battery ............................................ 60
Charging the RTC battery .............................. 62
Determining remaining battery power............ 62
What to do when the tablet’s battery
runs low.................................................... 63
Setting battery notifications........................... 63
Conserving battery power ............................. 64
Power Plans ................................................... 65
Changing the device battery................................ 66
Taking care of your battery.................................. 66
Safety precautions ......................................... 67
Maintaining your battery ................................ 67
Disposing of your device ..................................... 67
Traveling tips........................................................ 68
Chapter 4: Exploring Your device’s Features ......... 69
Exploring the desktop.......................................... 69
Finding your way around the desktop ........... 70
Windows Store..................................................... 74
Setting up for communications............................ 74
Connecting your device to a network............ 75
Exploring audio features...................................... 76
Recording sounds.......................................... 76
Using external speakers or headphones ....... 77
Using the Web Camera........................................ 78
Using the microSD Card slot ............................... 78
Inserting memory media ................................ 78
Removing memory media.............................. 79
Chapter 5: Utilities.................................................. 81
Password Utility................................................... 82
Using a supervisor password ........................ 82
Using a user password .................................. 84
Deleting a user password .............................. 86
System Settings................................................... 87
Contents
Service Station..................................................... 88
23
Chapter 6: If Something Goes Wrong.....................89
Problems that are easy to fix ............................... 89
Problems when you turn on the device ............... 90
The Windows operating system is not
working .......................................................... 91
Using Startup options to fix problems ........... 91
Internet problems........................................... 93
Power and the battery ......................................... 94
Display problems ................................................. 95
Disk or storage drive problems............................ 96
Error-checking ............................................... 96
Web Camera help ................................................ 98
Testing your internal Web Camera ................ 98
Uninstall the Web Camera driver ................... 98
Perform a system restore............................... 99
Check for problems with third party
applications............................................ 100
System Recovery ......................................... 100
Sound help......................................................... 100
Use the Sound troubleshooter..................... 100
Check and set default speakers .................. 101
Uninstall the audio driver ............................. 102
Download the latest sound driver ................ 103
Perform a system restore............................. 103
Printer problems ................................................ 104
Wireless networking problems........................... 105
Connecting to the Internet ................................. 106
Using a wireless connection ........................ 106
Troubleshooting an Internet connection
– Verify network status........................... 107
Troubleshooting an Internet connection
– Verify hardware ................................... 107
Uninstall the network adapter driver............ 108
Troubleshooting an Internet connection
– How to verify TCP/IP........................... 109
24
Contents
Downloading drivers and updates..................... 110
Using Toshiba Service Station..................... 110
Manually download and install drivers
and updates ........................................... 111
How to determine the correct drivers
to download ........................................... 111
Develop good computing habits........................ 112
Data and system configuration backup in
the Windows operating system.............. 113
Additional help ................................................... 117
If you need further assistance...................... 117
Contacting Toshiba...................................... 117
Other Toshiba Internet Web sites ...................... 118
Toshiba’s worldwide offices .............................. 118
Appendix A: Power Cord/Cable Connectors ....... 120
Glossary ......................................................... 121
Index .............................................................. 135

Introduction

Thank you for purchasing your new Toshiba device. With your Toshiba device, your work and entertainment can accompany you wherever you go.
Your device is ENERGY STAR Toshiba is a partner in the Environmental Protection
Agency’s (EPA) ENERGY STAR this device to meet the latest ENERGY STAR energy efficiency. Your device ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes.
To conserve energy, your device’s power management features have been pre-configured to activate the display Sleep mode after no later than 15 minutes of inactivity; the system Sleep mode is activated after no later than 30 minutes of user inactivity. We recommend that you leave these and other energy saving features active, so that your device will operate at its maximum energy efficiency. You can wake the device from Sleep mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to conserve the device’s energy.
®
qualified.
®
Program and has designed
®
guidelines for
25
26
Introduction
When considering additions to your home office, purchase products that have earned the ENERGY STAR equipment needs, which can save you money, save energy, and help protect the climate.
Visit http://www.energystar.gov or
http://www.energystar.gov/powermanagement for more
information regarding the ENERGY STAR
NOTE
NOTE
This device is compatible with European Union Directive 2011/65/EU, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of certain chemicals including, but not limited to, lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its device component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.
Certain Microsoft® software product(s) included with this device may use technological measures for copy protection. IN SUCH EVENT, YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION PROCEDURES. Product activation procedures and Microsoft’s privacy policy will be detailed during initial launch of the product, or upon certain reinstallations of the software product(s) or reconfigurations of the device, and may be completed by Internet or telephone (toll charges may apply).
Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
®
for all your
®
Program.
Introduction

This guide

27
NOTE
This guide
This guide introduces the device's features as well as some basic procedures needed to perform tasks in Windows 10.
You can:
Read the entire guide from beginning to end. Skim through and stop when a topic interests you. Use the table of contents and the index to find specific
information.
The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit Toshiba’s Web site at support.toshiba.com.
While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice. For the most up-to-date product information about your device, or to stay current with the various computer software or hardware options, visit Toshiba’s Web site at
support.toshiba.com.
28
Introduction

Safety icons

Safety icons
This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows:
Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.
Indicates a potentially hazardous situation which, if not avoided, may result in property damage.
NOTE
Provides important information.

Other icons used

Additional icons highlight other helpful or educational information:
TECHNICAL NOTE: This icon indicates technical information about the device.
HINT: This icon indicates helpful hints and tips.
DEFINITION: This icon indicates the definition of a term used in the text.
Introduction

Documentation

Your device’s features and specifications

Certain device chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all of the icons or switches shown on the device chassis, unless you have selected all those features.
This information applies to all the features and icons described in this guide.
Below are examples of some of the many possible icons used on your device:
(Sample Illustration) System icons
Documentation
Your device comes with the following documentation:
An electronic version of the User’s Guide (this document) A Quick Start document Warranty information It may also include other documentation
For accessory information, visit Toshiba’s Web site at
accessories.toshiba.com.
29

Service options

Toshiba offers a full line of service programs to complement its standard limited warranty. Toshiba’s standard limited warranty, extended warranty, and service upgrade terms and conditions are available at warranty.toshiba.com.
To stay current on the most recent software and hardware options for your device, and for other product information, be sure to regularly check the Toshiba Web site at
support.toshiba.com.
If you have a problem or need to contact Toshiba, see “If
Something Goes Wrong” on page 89.
30
Introduction
Service options

Precautions

Your device is designed to provide optimum safety and ease of use, and to withstand the rigors of travel. You should observe certain precautions to further reduce the risk of personal injury or damage to the device.
Turning off the device while it is reading from or writing
to flash media may damage the flash media.
Keep the device and disks away from objects that
generate strong magnetic fields, such as large stereo speakers.
Scan all new files for viruses.
This precaution is especially important for files you receive via email or download from the Internet. Occasionally, even new programs you buy from a supplier may contain a virus. You need a special program to check for viruses.
Keep this device away from small children. This device is not a toy and may be hazardous to small children, for example, small detachable parts may be a choking hazard. Improper use of device could result in loud volume emitting from the device possibly causing hearing damage, and improper use and handling of batteries could result in possible injury.
Never place a heavy object on the device and be careful not to drop a heavy object onto the device. It could damage the device or cause system failure.

File management tips

Back up your files to external media on a regular basis.
Label the backup copies clearly and store them in a safe place.
As you work with data it exists in the device’s memory. This memory is called “volatile memory” because it is only active while the device is turned on. When you turn off the device, all the data remaining in volatile memory is lost. To help avoid data loss, save your work to Internal Storage or network storage. Your work (data) will remain in internal storage to be called up when you need it. As long as the internal storage remains healthy, your data is relatively safe. However on occasion, hardware failures do happen. If you experience a hardware failure, your data could be lost. As an extra step to help avoid data loss, back up your data. See “Backing up your
work” on page 57 for more information.
Scan all new files for viruses.
This precaution is especially important for files you receive via external media, email, or download from the Internet.
Introduction
File management tips
31
Chapter 1
Getting Started
This chapter provides tips for using your device effectively, summarizes how to connect components, and explains what to do the first time you use your device.
Please read the safety instruction information on the Quick Start document (that shipped with your device) carefully and make sure you fully understand the instructions before you attempt to use your device in order to avoid potential hazards that could cause bodily injury, property damage, or damage the device.

Selecting a place to work

Your device is portable and designed to be used in a variety of circumstances and locations.
32
Getting Started
Front Web Camera
Display
Internal microphones

Features and components

Features and components
For further details on each of the items listed in the following section, be sure to follow the provided references to sections later in this document.

Front

(Sample Illustration) Front view
33
Internal microphones—Allows you to record sounds
using the device’s internal microphones. You can listen to audio files using the built-in speakers, headphones, or external speakers.
Front Web Camera—Allows you to take still photos or
record videos. For more information, see “Using the Web
Camera” on page 78.
34
Back Camera
Headphone/Microphone jack
Speaker
Micro USB port
microSD™ slot
Micro HDMI™ port
Windows® button

Back

(Sample Illustration) Back view
Back Camera—Allows you to take still photos or

Left side

Getting Started
Features and components
record videos.
(Sample Illustration) Left side view
Speaker—Allows you to listen to sounds on your
device. For more information, see “Exploring audio
features” on page 76.
Windows button—Allows you to launch the Start
menu. For more information refer to Help & Support, or see “Finding your way around the desktop” on page 70.
microSD slot—Supports the use of microSD (SD™)
media. For more information, see “Using the microSD
Card slot” on page 78.
Headphone/Microphone jack—Allows you to listen
to or record sounds onto your device. For more information, see “Using external speakers or
headphones” on page 77.
Micro HDMI port—Allows connection to an
Speaker
Power button
Volume control button
Strap slotKeyboard dock connector

Right side

(Sample Illustration) Right side view
Speaker—Allows you to listen to sounds on your
Top
(Sample Illustration) Top view
Getting Started
Features and components
HDMI-compatible television or external display device.
Micro USB port—Allows the transfer of data via the
USB cable and charging of the battery via the Micro USB/AC adaptor.
device.
35

Bottom

Volume control button—Allows you to
increase/decrease the volume.
Power button—Turns the device on and off. Press and
hold the button for several seconds to turn the device ON/OFF. Press the button quickly to wake the device from Sleep mode or to place it into Sleep mode. For more information, see “To Shut down your device” on
page 40.
(Sample Illustration) Bottom view
Keyboard dock connector—Allows you to connect
an optional keyboard dock.
Strap slot—Allows you to connect a pen strap to the
device.
36
Getting Started

Setting up your device

Setting up your device
TECHNICAL NOTE: You must complete all setup steps up to and including “Initial setup” on page 39 before adding external or internal components to your device. These components include, but are not limited to, a mouse, keyboard, and printer.
Your device contains a rechargeable main battery that needs to be charged before you can use it.
To use external power or to charge the battery you must attach the Micro USB/AC adaptor. See “Connecting to a
power source” on page 36.
NOTE
Please handle your device carefully to avoid scratching or damaging the surface.

Adding memory

Toshiba will not be responsible for any product damage, data loss, service or part replacement made necessary by improper installation of a memory module.

Connecting to a power source

Your device requires power to operate. Use the Micro USB/AC adaptor to connect the device to a live electrical outlet, or to charge the device’s battery.
Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock, possibly resulting in serious injury.
Connecting to a power source
Always confirm that the Micro USB/AC adaptor (and extension cable plug if used) has been fully inserted into the socket, to ensure a secure electrical connection. Failure to do so may result in a fire or electric shock, possibly resulting in serious injury.
Be careful if you use a multiple connector. An overload on one socket could cause a fire or electric shock, possibly resulting in serious injury.
Always use the TOSHIBA Micro USB/AC adaptor that was provided with your device, or use Micro USB/AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the device. Use of an incompatible Micro USB/AC adaptor could cause fire or damage to the device possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor.
California Prop 65 Warning
This product contains chemicals, including lead, known to the State of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling.
Getting Started
37
Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury.
To connect AC power to the device:
1 Plug the USB Power cable into the Micro USB port on
the device.
NOTE
NOTE
To locate your Micro USB port, please refer to your Quick Start document.
Do not force the plug into device.
38
Getting Started

Charging the battery

2 Connect the Micro USB/AC adaptor to a live electrical
outlet.
Charging the battery
NOTE
Before using the battery to power the device, you must charge the battery.
To charge the battery, leave the device plugged into a Micro USB/AC power source with the device turned of.
NOTE
The device’s battery may not be accessible by the user.
Battery life and charge time may vary depending on the applications power management settings, and features used.

Using the device for the first time

The device is now ready for you to turn it on and begin using it, see “Exploring Your device’s Features” on page 69.

Turning on the power

To turn on the device:
1 Make sure any external devices (such as the Micro
USB/AC adaptor, if you plan to use AC power rather than battery power) are properly connected and ready.
2 Check to ensure that all slots are empty. 3 Press and hold the Power button for several seconds.
(Sample Illustration) Turning on the power
Using the device for the first time
Start menu
Search field
Most used
File Explorer Settings Power All apps
apps
button
App tiles
Current User

Initial setup

After turning on your device for the first time, follow the on­screen instructions on each screen in order to properly install the operating system and begin using your device.
When you turn on the device for the first time, do not turn off the power again until the operating system has loaded completely.

Using the Start menu

Touch the Start ( ) button in the lower-left corner of the Desktop or press the your device to open the Start menu. Here you can perform various commands, including basic tasks like turning off the power and advanced PC settings.
Getting Started
Windows ( ) button on the side of
39
NOTE
To locate your Windows button, please refer to your Quick Start document.
(Sample Image) Start menu
You can use the Start menu button to:
Change the Current User Select an app Find a file on the local drive Change the system Settings Shut down the device
40
Getting Started

Registering your device with Toshiba

View All apps
For more information, see “Starting an app” on page 56 and
“Start button” on page 71.
Registering your device with Toshiba
Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers applicable to your Product.
Product registration can be completed by visiting the Toshiba Web site at register.toshiba.com. Type in the requested information and complete the registration process.
Failure to complete Product Registration will not diminish your rights under the Toshiba Standard Limited Warranty.
NOTE
To register online, an Internet connection is required.

To Shut down your device

1 The quickest way to Shut down your device is to press &
hold the The
from the top of the display.
(Sample Image) Slide to shut down your PC screen
2 Swipe down on the Slide to shut down your PC
screen. The device closes all open applications, shuts down the
operating system, and then turns off.
Power ( ) button on the side of the device.
Slide to shut down your PC screen slides down
Getting Started

To Restart your device

Alternatively, you can Shut down your device by following the instructions below:
1 Touch the
the Desktop or press the The Start menu opens.
Pressing the power button before shutting down the Windows operating system could cause you to lose your work.
Start ( ) button in the lower-left corner of
Windows ( ) button.
41
2 Touch the
Power ( ) icon in the Start menu.
(Sample Image) Shut down
3 Touch the Shut down option in the pop-up window.
The device closes all open applications, shuts down the
operating system, and then turns off. To perform a Full Shutdown:
1 In the Search field, type 2 Click or touch the
results list.
The device closes all open applications, shuts down the
operating system, and then turns off.
SHUTDOWN /S/T OO.
SHUTDOWN /S/T OO option in the
To Restart your device
1 Touch the Start ( ) button in the lower-left corner of
the Desktop or press the
The Start menu opens.
2 Touch the
Power ( ) icon in the Start menu.
Windows ( ) button.
(Sample Image) Restart
42
Getting Started

To place your device in Sleep mode

3 Touch the Restart option.
The device closes all open applications, and restarts the operating system.
To place your device in Sleep mode
1 Touch the Start ( ) button in the lower-left corner of
the Desktop or press the The Start menu opens.
If you power down using the Sleep command and the battery discharges fully, your unsaved information will be lost. Be sure to save your work first.
Windows ( ) button.
2 Touch the
Power ( ) icon in the Start menu.
(Sample Image) Sleep
3 Touch the Sleep option.
Sleep mode saves the current state of the device to memory so that, when you restart the device, you can continue working from where you left off.

Adding optional external devices

NOTE
After starting your device for the first time you may want to:
Connect external devices (see “Connecting an external
Connect an external monitor (see “Using external
Before adding external devices, Toshiba recommends setting up your software. See “Initial setup” on page 39.
device” on page 48)
display devices” on page 48)
Getting Started

Recovering the Internal Storage Drive

Recovering the Internal Storage Drive
Your device includes recovery utilities to allow you to recover your internal storage drive if necessary.
The following internal storage drive recovery options are available:
Recovery option Description
Creating a recovery drive (USB flash)
Booting from a recovery drive to Reset or troubleshoot problems
Reset your PC This option allows you to remove all data or
A recovery image of your device is stored on the internal storage drive, and the image can be restored by running the recovery utilities directly from your internal storage drive as described in the sections below. However, it is strongly recommended that you create a recovery drive (USB flash). If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your system from the recovery drive. Also, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery drive. It is strongly recommended that you create a recovery drive before using your system for the first time. See “Creating a recovery drive” on page 43 and “Restoring from a recovery drive” on page 45.
This option allows you to create the recovery drive you will use to Reset or troubleshoot problems on your device.
See “Creating a recovery drive” on page 43. This option allows you to Reset your system from
the recovery drive (USB flash) you created. See “Restoring from a recovery drive” on
page 45.
choose to keep your files, and then reinstall Windows.
See “Reset your PC” on page 46.
43

Creating a recovery drive

NOTE
It is strongly recommended that you create a recovery drive (USB flash). If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your
During the recovery process your device must be connected to an external power source via the Micro USB/AC adaptor.
44
Getting Started
Recovering the Internal Storage Drive
system from your recovery drive. Also, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery drive.
NOTE
To create a recovery drive:
1 Connect a USB flash drive to your device. 2 In the 3 Touch
When you create a recovery drive (USB flash), only the operating system files and drivers originally shipped with the device are backed up to the USB flash drive and can be restored from this drive. Any files that you created are not backed up on the recovery drive. You will need to separately back up the files you created; for more information, see “Backing up your work” on page 57.
Search field, type Recovery drive.
Create a recovery drive.
A message may appear asking you to allow this app to make changes to your PC. Touch the
Yes button.
(Sample Image) Create a recovery drive window
4 In the Create a recovery drive window touch Next.
Getting Started
Recovering the Internal Storage Drive
All information stored on your USB flash drive will be erased during the process of creating the recovery drive. Be sure to save the information stored on your USB flash drive to another storage device before executing this procedure.
5 Follow the on-screen prompts to complete the copy
process. For information on using the recovery drive you have created
with the preceding steps, see “Restoring from a recovery
drive” on page 45.

Restoring from a recovery drive

The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see
“Backing up your work” on page 57).
45
NOTE
If you have created a recovery drive for your system, you can restore your system from this drive, if necessary. For example, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery drive. For instructions on creating a recovery drive, see “Creating a recovery drive” on page 43.
NOTE
During the recovery process your device must be connected to an external power source via the Micro USB/AC adaptor.
When you restore your system, only the operating system files and drivers originally shipped with the device are restored. Any files that you created are not restored during this process. Be sure to separately save the files you have created to external media using Windows or another backup program. For more information, see
“Backing up your work” on page 57.
46
Getting Started
Recovering the Internal Storage Drive
To recover your internal storage drive from a recovery drive:
1 Make sure your device is turned off. 2 Connect the recovery USB drive you created to your
device.
3 Turn on your device while pressing the
button +
The Boot menu displays.
4 Select the 5 Follow the on-screen instructions to complete the
recovery process.

Reset your PC

The Reset process allows you to choose to keep your files or remove them, and then reinstall Windows.
Power ()
Volume Up (+) buttons.
USB Flash option, and then touch ENTER.
NOTE
1 Touch the
the Desktop or press the
The Start menu opens.
2 Touch 3 Select 4 Select
security window.
The Update & security window appears.
During the Reset process your device must be connected to an external power source via the Micro USB/AC adaptor.
Start ( ) button in the lower-left corner of
Windows ( ) button.
Settings ( ) in the Start menu.
Update & security ( ) in the Settings window. Recovery in the left pane of the Update &
Getting Started
Recovering the Internal Storage Drive
(Sample Image) Update & security window
5 Touch the Get started button.
47
(Sample Image) Choose an option window
6 In the Choose an option window select one of the
following options:
Keep my files—Removes apps and settings, but
keeps your personal files
Remove everything—Removes all of your personal
files, apps, and settings
48
Micro HDMI Out port
Getting Started

Connecting an external device

Connecting an external device
You can easily attach an external device your device. To d o th is:
1 Read the directions that came with the device to see if
you first need to install new software.
2 Connect the device’s video or USB cable to the port on
the device and to the device.
3 Connect the device’s power cable to a live electrical
outlet (if applicable).
4 Turn on the external device (if applicable).
Your device may automatically detect the external
device.

Using external display devices

Your device comes with a built-in display, but you can also connect an HDMI-compatible television or external display device via the Micro HDMI Out port.
NOTE
To locate your Micro HDMI Out port, please refer to your Quick Start document.
(Sample Illustration) Video port

Selecting video cables

To connect a device to the HDMI Out port, you must purchase the appropriate cable.
For more information on purchasing a cable, visit
accessories.toshiba.com.
Getting Started
Using external display devices

Connecting an HDMI-compatible television or display device

To connect an HDMI-compatible television or display device:
Connect one end of the Micro HDMI cable (not included
with your device) to the Micro HDMI Out port on the side of your device, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information.
Your device should automatically detect the external display device.

Directing the display output

Once you have connected an external display device, you can choose to use the internal display only or the external device only.
49
NOTE
1 Touch the
2 In the pop-up window, touch
3 In the Settings window touch
Some modes are only available with the appropriate device attached and turned On.
Action Center ( ) icon in the Notification
area.
The Settings window opens.
The Multiple displays window opens displaying the available options:
Duplicate these displaysExtend these displaysShow only on 1
All settings.
System.
50
Getting Started

Customizing your device’s settings

Show only on 2
(Sample Image) Multiple displays window
4 Select your desired option to save the setting.

Adjusting the quality of the external display

To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps.
Customizing your device’s settings
You can go into your device settings to make adjustments to your device to suit your needs.
1 Touch the
the Desktop or press the
The Start menu opens.
2 Touch
a category you wish to change. Refer to your operating system documentation or Help and
Support for details. You may also wish to customize your power usage settings.
For more information, see “Power Plans” on page 65. There are additional custom settings you can choose. See
“Utilities” on page 81.
Start ( ) button in the lower-left corner of
Windows ( ) button.
Settings ( ) in the Start menu, and then choose

Caring for your device

This section gives tips on cleaning and moving your device. For information about taking care of your device’s battery, see “Taking care of your battery” on page 66.
Getting Started
Caring for your device
51
NOTE
Please handle your device carefully to avoid scratching or damaging the surface.

Cleaning the device

Keep liquids, including cleaning fluid, out of the device’s keyboard, speaker, and other openings. Never spray cleaner directly onto the device and/or display. Never use harsh or caustic chemical products to clean the device.
To keep your device clean, gently wipe the display panel/tablet and exterior case with a lightly dampened cloth.

Moving the device

Before moving your device, even across the room, make sure all drive activity has ended and all external peripheral cables are disconnected.
Chapter 2
Learning the Basics
This chapter gives some computing tips and provides important information about basic features.

Computing tips

Save your work frequently.
Your work stays in the device’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your device to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
See “Saving your work” on page 56 for further information.
52
HINT: Some programs have an automatic save feature that can be activated. This feature saves your file to the internal storage drive at preset intervals. See your software documentation for details.
Learning the Basics

Touc h sc re en

Back up your files to external media on a regular basis.
Label the backup copies clearly and store them in a safe place.
It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy. For more information, see “Data and
system configuration backup in the Windows operating system” on page 113.
Use Error-checking and Disk Defragmenter regularly to
check and optimize disk space and improve performance.
Scan all new files for viruses.
This precaution is especially important for files you receive via external media, email, or download from the Internet.
Take frequent breaks to avoid repetitive-motion injuries
and eyestrain.
Do not turn off the device if a drive is active.
Turning off the device while it is reading from or writing to a disk may damage the disk, the drive, or both.
53
NOTE
The Windows operating system records information, such as your desktop setup, during its shutdown procedure. If you do not let the Windows operating system shut down normally, details such as new icon positions may be lost.
Touch screen
Your device comes with a touch screen, enabling direct interaction with displayed apps and programs through simple or multi-touch gestures.
54
Learning the Basics
Touch screen

Touch screen navigation

Use your finger to manipulate the on-screen icons, buttons, menu items, and other items on the touch screen. You can also change the screen’s orientation.
The screen is made of glass so avoid contact with sharp, rough, or abrasive objects or substances as the screen may break or scratch if not handled properly. If you see a crack in the glass, discontinue use of the device to avoid injury.
Touch—Touch to activate items displayed on the screen,
such as app and setting icons or on-screen buttons. Touch to type using the keyboard.
Touch & hold—Touch and hold an item on the screen by
touching and holding the item in place until an action occurs.
Drag—Touch and hold an item for a moment and then,
without lifting your finger, move the item until you reach the target position. For example, drag items on any app screen to reposition them.
Swipe or slide—To swipe or slide, quickly move your finger
across the surface of the screen without pausing. For example, swipe your finger to the left from the right edge of the screen to display the current Notifications.
Double-tap—Tap quickly twice to zoom in. For example,
double-tap a section of a Web page to zoom in on that section. Double-tap again to zoom out.
Zoom out—Place and pinch two fingers together to stretch
or zoom out. (Applicable to apps that support this function.)
Zoom in—Place and spread two fingers apart to zoom in.
(Applicable to apps that support this function.)
Rotate—Place two or more fingers on an item and rotate
your hand. The item rotates in the direction you turn your hand. (Not functional in all apps).
Swipe from right edge—Swipe in from the right edge to
display the current Notifications.
Swipe from left edge—Swipe in from the left edge to
display an open app. Snaps open apps (swipe in from the left edge and slide the
divider to adjust the app size). Displays recently opened apps (swipe in from left edge,
holding your finger down, and then push the app back toward the left edge).
Swipe from top or bottom edge—Swipe in from the top
or bottom edge to display commands. You can also close an app by dragging it to the bottom of the
screen.

Mouse properties

Mouse properties allow you to change your pointing device or mouse settings.
To access Mouse properties:
1 Click or touch the
corner of the Desktop or press the button.
The Start menu opens.
2 Click or touch 3 Click or touch
The Devices window appears.
4 Click or touch
the window.
The Mouse screen appears.
5 Make the desired changes to the Mouse settings. 6 Click or touch
the window.
Settings ( ) in the Start menu. Devices ().
Mouse & touchpad in the left pane of
Close ( ) to save the changes and close
Learning the Basics
Mouse properties
Start ( ) button in the lower-left
Windows ()
55
56
Start menu button
Search field
Learning the Basics

Starting an app

Starting an app
To start an app, touch the Start ( ) button in the lower-left corner of the Desktop or press the the side of your device.
The
Most used list on the left side of the Start screen
displays the apps most often used on your device. Touch the
installed on your device. This list appears in alphabetical order. Touch the list.
You may also enter your search in the
All apps ( ) icon to display a list of all apps
Windows ( ) button on
Back ( ) icon to return to the Most used
Search field.

Saving your work

(Sample Image) Searching for apps
For more information, see “Using the Start menu” on
page 39 and “Start button” on page 71.
Before you turn off the device using the Shut down command, save your work on the internal storage drive, external media, or flash media. This is one of the most important rules of computing.
Many applications offer a feature that saves documents at regular intervals. Check your program’s documentation to see if it has an automatic save feature.
Learning the Basics

Backing up your work

Backing up your work
Back up all the files you create in case something happens to your device. You can back up your files to different types of media such as USB Flash, optical media, external storage media, or to a network, if available.
To back up several files at one time, use the Microsoft Windows file recovery program preinstalled on the device’s internal storage drive. Also see “Backing up your data or
your entire device with the Windows operating system” on page 115.
HINT: Backing up all the files on your internal storage drive may take a considerable amount of time and multiple CDs/DVDs. You may prefer to use a high­capacity file recovery system, such as an external hard drive.

Toshiba’s online resources

Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades. For more information, see
“Contacting Toshiba” on page 117.
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Chapter 3
Mobile Computing
This chapter covers all aspects of using your device while traveling.

Toshiba’s energy-saver design

Your device enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency.
Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your device to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.

Running the device on battery power

The device contains a Lithium-Ion (Li-Ion) battery that provides power when you are away from an AC outlet. You can recharge it many times.
58

Battery Notice

Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system’s battery life under any conditions other than the specific test settings.
Recharge time varies depending on usage. Battery may not charge while the device is consuming full power. After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries.
To ensure that the battery maintains its maximum capacity, operate the device on battery power at least once a month. The Lithium-Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time. However, for better accuracy of the battery meter, it is helpful to fully discharge the battery periodically. Please see
“Maintaining your battery” on page 67 for procedures. If the
device is continuously operated on AC power, either through a Micro USB/AC adaptor or a port replicator (if applicable to your system), for an extended period (more than a month), the battery may fail to retain a charge. This may shorten the life of the battery, and may cause the battery meter to be inaccurate.
Mobile Computing
Running the device on battery power
59
NOTE
For best performance when playing streaming media (especially streaming video), either power the device from its Micro USB/AC adaptor, or set up a power plan that keeps the device running at full performance even when powered from its battery. For more information about Windows power plans, see “Power Plans” on page 65.
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Mobile Computing

Charging the battery

The device may also have an internal real-time-clock (RTC) battery.
The RTC battery powers the RTC memory that stores your system configuration settings and the current time and date information. It maintains this information for up to a month while the device is turned off.
TECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the device is turned on.

Power management

Your device ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes.
Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba’s Customer Support Center.
Charging the battery
If the device is leaking or its case is cracked, put on protective gloves to handle it.
The battery needs to be charged before you can use it to power the device.
Always use the Micro USB/AC adaptor specified by Toshiba. You can order a Toshiba Micro USB/AC adaptor from Toshiba’s Web site at accessories.toshiba.com.
NOTE
Your device’s battery is not accessible to the user.
Mobile Computing
Charging the battery
61
NOTE
The battery may not start charging immediately under the following conditions:
A battery is extremely hot or cold.
The battery is almost completely discharged.
Battery charge time may vary depending on the applications, power management settings, and features used.
TECHNICAL NOTE: The recharging of the tablet’s battery may not occur when your device is using all of the power provided by the Micro USB/AC adaptor to run applications, features, and devices. Your device's Power Options utility can be used to select a power level setting that reduces the power required for system operation and will allow the battery to recharge.
To ensure that the battery charges to its full capacity,
wait until it reaches room temperature (50 to 80 degrees
Fahrenheit, 10 to 26 degrees Celsius).
Leave the power connected and the battery should
begin charging after a few minutes.
HINT: Once the battery is fully charged, we recommend that you periodically operate your device on battery power until the battery discharges completely.
Please make a complete back up of your data to external media before discharging the tablet’s battery. For more information, see “Backing up your work” on page 57.
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Mobile Computing
Charging the battery

Charging the RTC battery

Your device may have an internal real-time clock (RTC) battery. The RTC battery powers the System Time Clock and BIOS memory used to store your device’s configuration settings. When fully charged, it maintains this information for up to a month when the device is powered off.
The RTC battery may have become completely discharged while your device was shipped, resulting in a CMOS error message during startup. The error message may vary by device model.
NOTE
To recharge the RTC battery, plug the device into a live electrical outlet and leave the device powered on for 24 hours.
NOTE
The device can be used while the RTC battery is being charged, although the charging status of the RTC battery cannot be monitored.
Depending on your system, the RTC battery may only charge while the device is turned on.
It is seldom necessary to charge the RTC battery because it charges while the device is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working.
When the RTC battery is completely discharged, a warning prompts you to reset the real-time clock.

Determining remaining battery power

NOTE
Wait a few moments after turning on the device before trying to monitor the remaining battery power. The device needs this time to check the battery’s remaining capacity and perform its calculations.
Touch the Power icon in the notification area, see “Finding
your way around the desktop” on page 70 for more
information on the notification area. A pop-up message displays the remaining battery power as a percentage.
Mobile Computing
Charging the battery
With repeated discharges and recharges, the battery’s capacity gradually decreases. A frequently used older battery does not power the device for as long as a new battery, even when both are fully charged.
TECHNICAL NOTE: The device drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit.
The device calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery.

What to do when the tablet’s battery runs low

When the battery runs low you can:
Plug the device into an external power source and
recharge the battery via the Micro USB port, using the
Micro USB/AC adaptor. See “Connecting to a power
source” on page 36
Save your work and turn off the device
If you do not manage to do either of these things before the battery completely runs out of power, the device automatically enters a power-saving state and turns itself off so that when you turn on the power again after connecting the Micro USB/AC adaptor, you can continue where you left off.
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Setting battery notifications

You can set two notifications. Each notification can be set to alert you when a specified percentage of remaining battery power has been reached. You can also set the device to enter Sleep mode or to completely shut down when the notification goes off.
To change the default notification settings:
1 Touch & hold the
area.
2 Click or touch 3 Click or touch Change plan settings under the plan
you wish to change.
The Edit Plan Settings window appears.
Battery ( ) icon in the notification
Power Options in the pop-up menu.
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Mobile Computing
Charging the battery
4 Click or touch Change advanced power settings.
The
Advanced settings tab of the Power Options
window appears.
5 Double-click or touch
options.
Battery to display the battery
(Sample Image) Advanced settings tab of Power Options screen
6 Configure the alarm settings to suit your needs. 7 Touch
OK.

Conserving battery power

How long a fully charged battery lasts when you are using the device depends on a number of factors, such as:
How the device is configured How much you use the internal storage drive, optional
external writable optical disc drive, or other optional devices
Where you are working, since operating time decreases
at low temperatures
There are various ways in which you can conserve power and extend the operating time of your battery:
Enable Sleep, which saves power when you turn off the
device and turn it back on again
Use the Windows power-saving option plans
These power-saving options control the way in which the device is configured. By using them, you can increase the length of time you can use the device before you need to recharge the battery.
Microsoft has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs.
The following sections describe how to choose a Power Plan and discuss each power-saving option.

Power Plans

You can choose a predefined Power Plan or select your own combination of power options.
To d o th is:
1 Touch the 2 Touch 3 Touch
The Windows Power Options window appears.
Mobile Computing
Charging the battery
Battery ( ) icon in the notification area. Power & sleep settings. Additional power settings.
65
(Sample Image) Windows Power Options window
4 Select an appropriate plan for your work environment or
create your own custom plan.
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Mobile Computing

Changing the device battery

NOTE
5 Touch
6 Touch
7 Touch
To edit a plan or to edit advanced settings, continue to the following steps.
Change plan settings under the selected
power option to choose the plan you wish to edit. This screen allows you to change basic settings.
Change advanced power settings to access
settings for battery notification levels, internal storage drive power save time, etc.
You can touch the plus signs to expand each item and to see what settings are available for each item.
OK to save the plan changes you have
performed.
Changing the device battery
NOTE
When your battery has run out of power, plug in the Micro USB/AC adaptor.
If you find that a new battery is needed, contact the location where you purchased the device for more information on replacing the battery. Toshiba will not be responsible for any product damage, data loss, service, or part replacement made necessary by improper installation of a new battery.
The device’s battery is not accessible by the user.
If the device is leaking or its case is cracked, put on protective gloves to handle it.

Taking care of your battery

The following sections offer tips on how to take care of your battery and prolong its life.

Safety precautions

Always immediately turn the power off and disconnect the power cable/cord plug from the plug socket and stop using the device if you observe any of the following conditions:
Offensive or unusual odorExcessive heatDiscolorationDeformation, cracks, or leaksSmokeOther unusual events during use, such as
abnormal sound
Do not expose the device to fire. The battery could explode.
Do not turn on the device’s power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in serious injury or device failure including but not limited to the loss of data.
Mobile Computing

Disposing of your device

67

Maintaining your battery

Fully discharging your battery will allow better accuracy of the battery meter.
To fully discharge your battery periodically, disconnect the device from a power source and operate it on battery power until the battery fully discharges.
Disposing of your device
Never attempt to dispose of a device by burning or by throwing it into a fire, and never allow exposure to a heating apparatus (e.g., microwave oven). Heat can cause a device to explode and/or release caustic liquid, both of which may possibly cause serious injury.
Discard this device in accordance with applicable laws and regulations.
Disposal of this product may be regulated due to environmental considerations. For disposal, reuse or recycling information, please contact your local government.
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Mobile Computing

Traveling tips

For more information, see “Device Recycling Information” on
page 19, or for complete information about Toshiba's
recycling programs and initiatives, please visit
toshiba.com/recycle.
Traveling tips
Refer to the suggestions below when traveling with your device:
Never leave your device on a sunny ledge or in a place
where it could get wet or covered in dust.
Always travel with the device in a carrying case. Toshiba
offers a choice of carrying cases for the device. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba’s Web site at accessories.toshiba.com.
TECHNICAL NOTE: When traveling by air, you may be required to pass your device through airport security equipment. The X-ray equipment will not harm your device.
NOTE
NOTE
Before using your device aboard an aircraft, make sure the Wireless antenna is OFF (Airplane mode is ON) if your device has wireless LAN capability.
To enable/disable the wireless antenna, use the
Airplane mode switch located under Networks see,
“Setting up for communications” on page 74.
Chapter 4
Exploring Your device’s Features
In this chapter, you will explore some of the special features of your device.

Exploring the desktop

You can use its features to start applications, find documents, set up system components, and perform most other computing tasks.
HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in the functionality of your system.
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70
Icons
Notifications
Start button
Taskbar Notification areaSearch field
Exploring Your device’s Features
Exploring the desktop

Finding your way around the desktop

Your device’s desktop includes several standard features: icons, Start button, taskbar, notification area, notifications, and background pattern.
(Sample Image) Windows Desktop screen
NOTE
Icons
An icon represents a folder, file, or program that can be quickly activated by touching the icon.
You can create a new desktop icon for any folder, file, or program by dragging the element’s icon from its location in a window to the desktop area.
You may see various icons displayed on your system desktop, for example:
Recycle Bin—Holds files you have deleted. You may be able to retrieve these files until you empty the Recycle Bin.
To change from Desktop mode to Tablet mode, touch the
Action Center ( ) icon in the Notification area, and
then Tablet mode.
Exploring Your device’s Features
Exploring the desktop
TECHNICAL NOTE: If you delete a large number of
files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files. In this case, Windows will prompt you to either permanently delete the file(s) or cancel the deletion.
If you delete a file (of any size) from an external
media or flash media, it does not go into the Recycle Bin. The file is permanently deleted.
Permanently deleted files cannot be recovered
from the Recycle Bin.
For more information on the Recycle Bin, see Windows online Help.
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NOTE
Your desktop may contain other icons depending on your configuration. See Windows online Help for more specific information on each icon and how to use it.
Touch & hold an icon to display a pop-up description of the file contents appears.
Start button
NOTE
Touch the you can perform various commands, including basic tasks like turning off the power and advanced PC settings.
NOTE
You can use the
Start apps Open documents
When a procedure in this User’s Guide instructs you to touch the button.
You may also press the Windows ( ) button to open the Start menu.
Start ( ) button, it is in reference to this
Start ( ) button to open the Start menu. Here
Start menu button to:
72
Task view icon
Available
New desktop icon
Tiled windows
desktops
Exploring Your device’s Features
Exploring the desktop
Adjust system settings Find files Access Toshiba Utilities Use the Search function Suspend system activity and shut down the device
For more information, see “Using the Start menu” on
page 39 and “Starting an app” on page 56.
Task view
The Task view ( ) icon tiles the currently open windows and desktops so that they are visible at one time and allows you to manage multiple desktops.
Adding desktops
After touching the Task view ( ) icon, you can add, close, or switch between desktops.
Touch a desktop thumbnail at the bottom of the screen to select it. When you touch & hold a desktop thumbnail, an appears allowing you to close that desktop.
Touch the
New desktop ( ) icon to add a new desktop.
X
(Sample Image) Task view - managing multiple desktops
Exploring Your device’s Features
Exploring the desktop
73
App tiles
The app tiles can be accessed and launched from the Start menu.
Typical app tiles are the Calendar tile and Mail tile, as well as tiles representing all other applications downloaded to your system.
Taskbar
Each time you open a program, an icon associated with that program appears on the taskbar. With some programs, an icon appears on the taskbar for each document or window you open. You can use these icons to quickly switch between the programs or windows.
To make a program or window the currently active one, touch the associated taskbar icon.
Notification area
The notification area displays icons of tasks or programs that run continuously in the background and displays notifications. To learn more about each task, touch & hold the icon and a short description of the task appears.
Typical tasks in the notification area are Current time, Power usage mode, network connectivity status, and speaker volume.
To activate a specific task, touch the appropriate notification area icon.
Notifications
There are many types of notifications you can employ to help you with the many tasks you perform every day.
User experience notifications can be set for toast, tile, badge, and raw notifications.
Toast notifications—Designed for time-sensitive delivery
of personalized content, such as an instant message from a friend.
Tile notifications—Used by applications that are not
currently running with an at-a-glance characteristic, giving you a quick preview of the subject line of your latest email or the current weather conditions.
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Exploring Your device’s Features

Windows Store

Badge notifications—A specialized type of tile notification
(shown on the Start menu tile) using symbols to indicate the number of applications that have updates available or the status of a running application.
Raw notifications—These run a background task on behalf
of an application while that application is not running in order to make available the latest content, such as an online newspaper.
Windows Store
Although many applications will be pre-installed or built-in to your device, you will also have the ability to download many other applications with just a touch.
Touch the In the Windows Store you can search for and browse
thousands of apps, all grouped into easy to find categories.
Windows Store ( ) icon in the taskbar.

Setting up for communications

To connect to the Internet you need:
A browser or communications program An Internet Service Provider (ISP) or online service if you
plan to use the Internet
A way to connect to the ISP (for example Wi-Fi/
broadband connection, etc.)
Connect to the Internet
NOTE
Follow the steps below to set up your Wireless connection.
1 Touch the
2 Touch
Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited.
Start ( ) button in the lower-left corner of
the Desktop or press the The Start menu opens.
Settings ( ) in the Start menu.
Windows ( ) button.
Exploring Your device’s Features
Setting up for communications
3 Select Network & Internet ( ) in the Settings window.
The Network & Internet window allows you to choose from several options in the left pane of the window:
Wi-Fi Airplane mode Data usage VPN Dial-up Proxy
4 To set up your Wi-Fi connection, select 5 Select your network. 6 Select the
automatically connect to the selected network on
startup.
7 Touch 8 Enter the network security key, (if applicable). 9 Touch
window.
Your device should then be connected.
Connect automatically checkbox to
Connect.
Close ( ) to save the changes and close the
Wi-Fi.
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NOTE
For help with common Wi-Fi networking problems, see
“Wireless networking problems” on page 105.
To enable/disable the wireless antenna, use the
Airplane mode switch located under Networks, see
“Setting up for communications” on page 74.

Connecting your device to a network

You can connect your device to a network to increase its capabilities and functionality.
Accessing a network
For specific information about connecting to the network, consult your network administrator. Many hotels, airports, and offices offer Wi-Fi access.
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Exploring Your device’s Features

Exploring audio features

Exploring audio features
NOTE
You can use your device to record sounds using the device’s internal microphone(s) (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built-in speakers, headphones, or external speakers.
You can only plug one external audio device at a time (i.e. headphones or microphone) into the available headphone/microphone jack.

Recording sounds

You may record sounds using the device’s internal microphone(s) (available on certain models) or by connecting an optional external microphone.
Using a microphone
NOTE
1 If you want to use an external microphone, connect it to
2 In the 3 Touch
To locate your headphone/microphone jack, please refer to your Quick Start document.
the device.
Search field, type Voice Recorder.
Voice Recorder.
(Sample Image) Voice Recorder screen
Exploring Your device’s Features
Exploring audio features
4 Speak normally into the microphone. 5 When you have finished recording, touch the
Recording button.
Your recording file is created and automatically saved for
you.

Using external speakers or headphones

Before putting on headphones to listen, turn the volume down. Do not set the volume too high when using headphones. Continuous exposure to loud sound can harm your hearing.
77
Stop
NOTE
Your device is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers.
To play back sound files through external speakers or headphones:
1 Locate the headphone/microphone jack on the device. 2 Using any necessary adapters, plug the cable from the
To adjust the volume:
For external speakers, use the volume controls on each
For headphones, use the device’s volume control.
You can only plug one external audio device at a time (i.e. headphones or microphone) into the available headphone/microphone jack.
TECHNICAL NOTE: When using amplified speakers, use speakers that require an external power source. Other types of speakers will be inadequate to produce sound from the device.
headphones or external speakers into the
headphone/microphone jack.
The headphone/microphone jack requires a 16-ohm
stereo mini connector.
speaker.
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Exploring Your device’s Features

Using the Web Camera

Using the Web Camera
Your device may come with two built-in Web Cameras. One is located on the front and one on the back of the display. With these Web cameras you can do the following:
Take pictures and record videos with your device Participate in video chats while using instant messaging
(IM) programs
Have video conference calls
NOTE
Depending on your device model, the process of sending email, taking pictures or recording video messages may vary.
To access the Web Camera: In the
Camera icon.
To email, instant message or video conference, you must be connected to the Internet.
Search field, type Camera, and then touch the

Using the microSD Card slot

The microSD Card slot supports the use of a microSD Card. This medium can be used with a variety of digital products: Digital music players, smartphones, digital cameras, digital video camcorders, etc.
NOTE

Inserting memory media

NOTE
Do not use the Copy Disk function for this type of media. To copy data from one media to another, use the drag­and-drop feature of the Windows operating system.
To locate your microSD Card slot, please refer to your Quick Start document.
The following instructions apply to all types of supported media devices.
1 Turn the media so that the contacts (metal areas) are
face down, away from the display.
Exploring Your device’s Features
Using the microSD Card slot
2 Push the media into the microSD Card slot until it stops.
79
(Sample Illustration) Inserting memory media
When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.
NOTE
Always remove memory media when not in use.

Removing memory media

1 Prepare the card for removal by touching the Show
hidden icons ( ) button, if necessary, in the
notification area and then selecting the
Hardware and Eject Media
2 Touch the item you would like to eject.
If the system is unable to prepare the media for safe
removal, a message will tell you to try again later. If the
media can be removed now, the system displays
to Remove Hardware.
If the device has a spring-loaded adapter slot, see
step 3; otherwise, skip to step 4.
3 Gently press the card inward to release it.
The card pops out slightly.
Safely Remove
() icon.
Safe
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Exploring Your device’s Features
Using the microSD Card slot
4 Grasp the card and pull it straight out.
(Sample Illustration) Removing memory media
Do not remove memory media while data is being written or read. Even when the Windows message “copying...” disappears, writing to the media might still be in progress and your data could be destroyed.
Chapter 5
Utilities
Your device includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this chapter.
NOTE
NOTE
Supervisor password User password System Settings Service Station
The utilities described in this chapter, and the icons shown in the sample images are applicable only if the related utility is available on your system.
The utilities described in this chapter may only be available with an optional external keyboard attached.
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Utilities

Password Utility

Password Utility
Setting a password lets you walk away from your device while providing additional protection for your files. When you set a password, you must enter the password before you can work on your device again.
TOSHIBA supports different types of passwords on your device:
A supervisor password—Prohibits unauthorized users
from accessing certain functions such as System Settings. This is useful if more than one person uses the device.
A user password—Prevents unauthorized users from
starting the device.
When setting up passwords, keep the following in mind:
The supervisor password must be set before the user
password, or the user password must be deleted and then re-entered after the supervisor password is set.
The user password can be set up under the supervisor
password.

Using a supervisor password

A supervisor password prevents other users from changing hardware configuration options.
Setting a supervisor password
If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it.
TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your device.
To set a supervisor password:
1 In the 2 Click or touch 3 Click or touch
Search field, type Password Utility.
Password Utility (). Supervisor Password.
Utilities
Password Utility
83
(Sample Image) Supervisor Password tab
4 Click or touch Set. 5 Enter your password, and then enter it again to verify. 6 Click or touch
Set.
NOTE
7 Click or touch
NOTE
8 Click or touch 9 Click or touch
Under User Policy, this option may or may not ask for password verification.
Password Utility will suggest “memo.txt” for the text file name. If you have saved a password previously, using the same name may overwrite your password text file with the new password. By using a different name, you can prevent overwriting your previously stored passwords.
OK to save your password as a text file.
Save. OK.
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Utilities
Password Utility
Deleting a supervisor password
To delete a supervisor password:
1 In the 2 Click or touch
3 Enter your password, and then click or touch 4 Click or touch 5 Click or touch
6 Click or touch 7 Enter the password, and then click or touch 8 Click or touch
Search field, type Password Utility.
Password Utility.
A pop-up screen appears asking for a password.
Supervisor Password. Delete.
An authority verification pop-up screen appears.
Delete.
OK to exit.

Using a user password

A user password provides power-on password protection.
Setting a user password
Verify.
Verify.
If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it.
TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your device.
Utilities
Password Utility
To register a password for the power-on password functions:
1 In the 2 Click or touch 3 Click or touch
Search field, type Password Utility.
Password Utility (). User Password.
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(Sample Image) User Password tab
4 Click or touch Set. 5 Enter your password, and then enter it again to verify. 6 Click or touch 7 Click or touch
Set. OK to save your password as a text file.
NOTE
8 Click or touch 9 Click or touch
Password Utility will suggest “memo.txt” for the text file name. If you have saved a password previously, using the same name may overwrite your password text file with the new password. By using a different name, you can prevent overwriting your previously stored passwords.
Save. OK.
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Utilities
Password Utility

Deleting a user password

To cancel the power-on password function:
1 In the 2 Click or touch
3 Enter your password, and then click or touch 4 Click or touch
5 Click or touch 6 Enter the password, and then click or touch 7 Click or touch
Search field, type Password Utility.
Password Utility.
A pop-up screen appears asking for a password.
Delete.
An authority verification pop-up screen appears.
Delete.
OK to exit.
Verify.
Verify.

System Settings

System Settings is the TOSHIBA configuration management tool available through the Windows operating system. To access it:
1 In the 2 Click or touch
(Sample Image) System Settings screen – General tab options
Search field, type System Settings.
The System Settings screen appears.
Utilities
System Settings
System Settings ().
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The System Settings screen may have the following tabs:
General—Allows you to view the current BIOS version
or change certain settings back to their default values
Function Key—Allows you to set options for the
Function key.
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Utilities

Service Station

Service Station
The Service Station helps you keep your new device running at its best by notifying you when updated software, firmware, documentation or other information is available for your device.
The Service Station will alert you when updates are available, and you can then choose to install the updates if you wish, or you can follow the instructions below to open the Service Station:
1 In the 2 Touch
3 Follow the on-screen instructions.
Search field, type Service Station.
Service Station ().
The Service Station screen appears.
Chapter 6
If Something Goes Wrong
Some problems you may encounter when using your device are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program.
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter.
If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.

Problems that are easy to fix

Your program or application stops responding.
If you are working in a program that suddenly freezes, chances are the program has stopped responding. You can exit the program without shutting down the operating system or closing other programs.
To close a program that has stopped responding:
1 Press
Ctrl, Alt, and Del simultaneously (once), and then
touch
Tas k M anager.
The Task Manager window appears.
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If Something Goes Wrong

Problems when you turn on the device

2 Select the program or application you want to close, and
then touch Closing the failed program should allow you to continue
working. If it does not, continue with the next step.
3 Close the remaining programs one by one by selecting
the program name, then select Closing all programs should allow you to continue
working. If it does not, power off your device, and then restart it.
End Task in the lower right corner.
End Task.
Problems when you turn on the device
These problems may occur when you turn on the power.
The device will not start.
Make sure you attached the Micro USB/AC adaptor properly. Press and hold the power button for at least 10 seconds,
and then swipe down where indicated. If you are using the Micro USB/AC adaptor, check that the
wall outlet is working by plugging in another device, such as a lamp.
The device displays the
FAILURE/Windows Error Recovery – Windows did not shut down successfully
To continue, select the appropriate option, if prompted. This can happen if the device was put into Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows from shutting down.
Data stored in the device’s memory has been lost. Data stored in the device’s internal storage drive may not be affected.
Always save your data even when you are using Sleep mode. If your battery fully discharges, information that has not been saved will be lost. Your device can be configured to warn you when the battery is running low see “What to do
when the tablet’s battery runs low” on page 63.
If you are running on battery power, it is recommended that you do not leave the device in Sleep mode for long periods of time.
To charge the battery, leave the device plugged into a live wall outlet for several hours. For more information see
“Charging the battery” on page 60.
message.
WARNING RESUME
If Something Goes Wrong

The Windows operating system is not working

The Windows operating system is not working
Once you are familiar with your device and used to the way the operating system responds to your work routine, you can easily detect if the operating system is not working correctly. For example:
The operating system fails to start after the initial startup
appears.
The operating system takes a long time to start. The operating system responds differently from the
normal routine.
The screen does not look right.
Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device.
If you experience any of these problems, use the options in the Startup menu to fix the problem.

Using Startup options to fix problems

If the operating system fails to start properly, you may need to troubleshoot the Operating System and/or its settings. There are several options to choose from depending on the severity of the problem and your level of expertise with computers.
If Windows fails to start properly twice, the Windows Boot menu will launch. To enter the Advanced Startup options manually:
1 In the 2 Touch 3 Scroll down to view the Restart Now option. 4 Touch
5 Touch
After Restart, you now have several options:
Search field, type Recovery Options.
Recovery Options.
Restart Now under Advanced Startup.
The device restarts.
Troubleshoot from the menu.
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If Something Goes Wrong
The Windows operating system is not working
Reset your device
All of your personal files and apps are removed Your device settings are changed back to their defaults
For more information, see “Reset your PC” on page 46.
Advanced options
Choosing this option presents you with another set of options:
System Restore
System Restore allows you to use a Restore point to
return the device to a state at which it was performing properly. Restore points may be created:
When new hardware or software is installed Manually by the user
System Image Recovery
Windows will “Recover” the Operating system using a specific image provided by the user.
Startup Repair
This feature automates the repair process. The Operating System will automatically look for problems and repair them if possible.
Command Prompt
The command prompt is a very powerful tool for advanced users.
Startup Settings
In previous Operating Systems the majority of the options found on this menu were available by pressing the during the Windows boot process:
Enable low resolution video mode
Restarts Windows using your current video driver at low resolution. This allows you to reset your display settings in the event they have been improperly set.
Enable debugging mode
Starts Windows in an advanced troubleshooting mode
F8 key
If Something Goes Wrong
The Windows operating system is not working
Enable boot logging
Creates a file that lists all the drivers that are installed
during startup
Enable Safe Mode
Starts Windows with a minimal set of drivers and
services. If the device starts and runs in Safe Mode, you
will know the Operating System is most likely working
properly and that you should look to third-party
applications or drivers for the source of your problem.
Disable driver signature enforcement
Allows drivers containing improper signatures to be
installed
Disable early-launch anti-malware protection
Allows drivers to initialize without being measured by the
Anti-malware driver
Disable automatic restart on system failure
Prevents Windows from automatically restarting if an
error causes it to fail. Choose this option only if Windows
is stuck in a loop where it fails, attempts to restart, and
fails again repeatedly.
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Internet problems

My Internet connection is very slow.
Many factors contribute to the speed with which you can surf the Internet. They include: network speed, network conditions, time of day (when everyone else is surfing, your access can be slow) and popularity of the sites you are trying to access. If accessing a particular site is very slow, try later.
My browser cannot find the URL address I typed in.
Make sure you separated the domain names of the address with the forward slash (/). Check the spelling of each name and the syntax of the address carefully. A single incorrect letter or missed character will make it impossible for your browser to locate the site.
My browser cannot find a site I bookmarked.
The World Wide Web is constantly changing. A site you bookmarked yesterday may not be available today or its server may be down for temporary repair. Try again later.
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If Something Goes Wrong

Power and the battery

Power and the battery
NOTE
Your device receives its power through the Micro USB/AC adaptor or from the system battery. Power problems are interrelated. For example, a faulty Micro USB/AC adaptor will neither power the device nor recharge the battery.
Here are some typical problems and how to solve them:
The USB Power cable to the Micro USB/AC adaptor work correctly, but the battery will not charge.
The tablet’s battery does not charge while the device is consuming full power. Try turning off the device.
The battery may be too hot or too cold to charge properly. If you think this is the probable cause, let the battery reach room temperature and try again.
If the battery has completely discharged, it will not begin charging immediately. Leave the Micro USB/AC adaptor connected, wait 20 minutes and see if the battery is charging.
The battery appears not to power the device for as long as it usually does.
If you frequently repeat shallow charge and discharge, the battery meter may become inaccurate. Let the battery discharge completely, then try charging it again.
Check the power options via your Power Plans (see “Power
Plans” on page 65). Have you added a device that takes its
power from the battery? Is your software using the internal storage drive more? Is the display power set to turn off automatically? Was the battery fully charged to begin with? All these conditions affect how long the charge lasts.
After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries.
For more information on maintaining battery power, see
“Changing the device battery” on page 66.
The device’s battery may not be accessible by the user.
If Something Goes Wrong

Display problems

Here are some typical display problems and their solutions:
The screen is blank.
Display Auto Off may have gone into effect. Touch anywhere on the screen to activate it.
If you are using the built-in screen, make sure the display priority is not set for an external monitor. To do this, touch the
Action Center ( ) icon in the Notification area. Touch
All settings, and then System. For more information, see
“Directing the display output” on page 49.
Display problems
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NOTE
If you are using an external monitor:
Check that the monitor is turned on. Check that the monitor’s power cord/cable is firmly
Check that the cable connecting the external monitor to
Try adjusting the contrast and brightness controls on the
Check the display priority as described above.
The screen does not look correct.
To choose a theme for your desktop background:
1 In the 2 Touch 3 Select one of the available options.
You can also change the settings for individual components separately by selecting each item.
For more information, see the Windows online Help.
You may first need to attach an external display before checking the display output settings.
plugged into a working power outlet.
the device is firmly attached.
external monitor.
Search field, type Change the theme.
Change the theme.
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A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware.
The display mode is set to “Simultaneous” and the external display device does not work.
If Something Goes Wrong

Disk or storage drive problems

Reduce the size of the color palette to one that is supported by the device’s internal display.
To change the display properties:
1 Touch & hold in a blank area of the Windows desktop. 2 Touch 3 Scroll down and select 4 Use the menu to adjust the display options.
Make sure the external monitor is capable of displaying at resolutions of 1280 x 800 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous mode.
Display settings.
Advanced display settings.
Disk or storage drive problems
Problems with the storage drive or with external media usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them.

Error-checking

NOTE
Run Error-checking, which analyzes the directories and files on the storage drive and repairs any damage it finds.
To run Error-checking:
1 In the 2 Touch
This feature is not available for optical disc drives.
Search field, type computer.
This PC from the list that appears.
If Something Goes Wrong
Disk or storage drive problems
3 Touch the drive you wish to check.
(Sample Image) Touching the drive
4 In the pop-up menu, touch Properties.
The drive’s Properties box appears.
5 Touch the 6 Touch the
The Error Checking box appears.
The system will alert you if you need to scan the drive.
7 Even if you do not need to scan the drive for errors you
can scan by touching
Error-checking tests and repairs the storage drive.
Your hard disk seems very slow.
If you have been using your device for a long time, your files may have become fragmented. Run Disk Defragmenter.
To d o th is:
1 In the 2 Touch
3 From the Optimize Drives menu touch the drive you wish
to defragment.
4 Touch the
The system will display the status as it optimizes and
defragments the drive.
Tools tab. Check button.
Scan drive.
Search field, type Defragment.
Defragment and Optimize your Drives.
Optimize button.
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Your data files are damaged or corrupted.
Some programs run correctly but others do not.
If Something Goes Wrong

Web Camera help

Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files.
You may also be able to recover lost data using utility software. Consult your network administrator.
This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs.
Web Camera help
There are a few easy steps to troubleshooting and fixing Web Camera issues. Any one of the steps below may fix the problem. After each step, test the Web Camera. If it works, stop troubleshooting. If you do not wish to go through each troubleshooting step, you may skip to “Perform a system
restore” on page 99.

Testing your internal Web Camera

1 In the Search field, type Camera. 2 Touch the
Camera application.
NOTE
3 If the internal Web Camera works using the default
If the Camera application is not available you can download the Camera application from the Windows store.
camera application but does not work with your third party camera application contact the provider.

Uninstall the Web Camera driver

You can Uninstall the Web Camera driver to allow Windows to automatically reinstall the driver.
1 In the 2 Touch the 3 Touch 4 Touch
Search field, type Device Manager.
Device Manager application. Imaging devices. Web Camera and select Uninstall.
If Something Goes Wrong
Web Camera help
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NOTE
Do NOT select the “Delete the driver software for this device” box.
(Sample Image) Web Camera driver - uninstall window
5 After the driver uninstalls, restart your device, see “To
Restart your device” on page 41.
The driver is then reinstalled automatically.

Perform a system restore

You can perform a system restore to a period in time at which the Web Camera was working properly.
NOTE
1 In the 2 Touch 3 Select the
4 Select
If no restore points have been previously created then this method will not work, see “Saving system
configuration with restore points” on page 113.
Search field, type Create a restore point.
Create a restore point.
System Restore button on the System
protection
different restore point
at which your Web Camera was working properly.
tab.
Recommended Restore or Choose a
to restore the system to a point
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If Something Goes Wrong

Sound help

Check for problems with third party applications

Uninstall all other applications that use the Web Camera except the pre-installed camera application. If uninstalling the other applications does not fix the problem, reinstall them. If it does fix the problem, try reinstalling them again to check if the Web Camera continues to work. If it stops working again, the problem may be with that specific third-party application.

System Recovery

The final troubleshooting step is to perform a system recovery. Recovering the device to its original, out-of-the­box state is one way to eliminate software as a possible cause of the problem. Note that doing a system recovery will return the device to its default conditions, completely wiping all data (personal documents, installed application, and everything else).
To access system recovery options:
1 In the 2 Touch 3 Select the recovery option of your choice and then read
For more information, see “Recovering the Internal Storage
Drive” on page 43.
Search field, type recovery options.
Recovery Options.
and follow the on-screen prompts and warnings.
Sound help
Many sound problems may be caused by hardware that isn't set up properly. The following troubleshooting tips may help you check your software and hardware.

Use the Sound troubleshooter

1 In the Search field, type Find and fix audio playback
problems
2 Touch 3 Touch
screen instructions.
.
Find and fix audio playback problems. Next in the troubleshooter and follow the on-
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