Toshiba EM1-33046A, B-442, B-442-QP, EM1-33046AE User Manual

TEC Bar Code Printer

Table of Contents

B-442

Owner's Manual

LIST OF STANDARDS OF CONFORMITY

(EU ONLY)

Manufacturer : Toshoba TEC Corporation Address : 570 Ohito, Ohito-Cho, Tagata-Gun, Shizuoka-Ken,

410-2392 Japan declares that following product

Product Name : Bar Code Printer Model : B-442-QP Options : All

conforms to the following product specifications

Generic Standard : EN50 082-1 Safety : EN 60 950 EMC : EN 55 022

IEC 801-2 IEC 801-3 IEC 801-4

Harmonics : EN 61000-3-2

EN 61000-3-3

Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC,

and the EMC directive 89/336/EEC.

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorized TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the symbol. (The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the symbol. (The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the symbol. (The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

EM1-33046A

WARNING

Any other than the specified AC voltage is prohibited.

Prohibited

Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause fire or electric shock.

If the machines share the same outlet with any other electrical appliances which consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause the machines to malfunction.

Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause fire or electric shock.

This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication.

Prohibited

Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock.

Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause fire or electric shock.

Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or excessively bend the cords, as this may cause fire or electrical shock.

Disconnect the plug.

If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

(i)

Disconnect the plug.

Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or elec- tric shock. In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your authorized TEC representative for assistance.

Safety Summary

EM1-33046A

Disconnect the plug.

Connect a grounding wire.

If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

Ensure that the equipment is properly grounded. Extension cables should also be grounded. Fire or electric shock could occur on improperly grounded equipment.

Disconnect the plug.

No disassembling.

When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock.

Do not remove covers, repair or modify the machine by yourself. You may be injured by high voltage, very hot parts or sharp edges inside the machine.

This indicates that there is the risk of personal Injury or damage to

CAUTION

objects if the machines are improperly handled contrary to this indication.

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

• Try to avoid locations that have the following adverse conditions: * Temperatures below 0°C and above 40°C * Direct sunlight * Shared power source * Excessive vibration

• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

• USE ONLY TEC SPECIFIED paper and ribbons.

• DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust, or gas.

• Ensure the printer is operated on a level surface.

• Any data stored in the memory of the printer could be lost during a printer fault.

• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference.

• Unplug the machine whenever you are working inside it or cleaning it.

• Keep your work environment static free.

• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.

• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.

• Do not lean against the machine. It may fall on you and could cause injury.

Request Regarding Maintenance

• Utilize our maintenance services. After purchasing the machine, contact your authorized TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

• Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performance of the machines, preventing accidents beforehand. For details, please consult your authorized TEC representative for assistance.

• Using insecticides and other chemicals

(ii)

EM1-33046A

TABLE OF CONTENTS

Page

1. INTRODUCTION ................................................................................................ 1- 1

1.1 APPLICABLE MODEL............................................................................... 1-6

1.2 UNPACKING AND INSPECTION.............................................................. 1-6

1.3 EQUIPMENT CHECKLIST........................................................................ 1-6

2. SPECIFICATIONS............................................................................................... 2-1

2.1 PRINTER................................................................................................... 2-1

2.2 OPTIONS .................................................................................................. 2-2

2.3 MEDIA ....................................................................................................... 2-3

2.4 RIBBON..................................................................................................... 2-4

2.5 CARE/HANDLING OF THE MEDIA AND RIBBON ................................... 2-5

3. OVERVIEW ......................................................................................................... 3-1

3.1 PRINTER PARTS...................................................................................... 3-1

3.2 EXTERNAL LABEL ROLL MOUNT........................................................... 3-3

3.3 SWITCHES AND INDICATOR LIGHTS .................................................... 3-4

4. DIP SWITCH FUNCTIONS.................................................................................. 4-1

5. SET UP PROCEDURE........................................................................................ 5-1

5.1 REQUIREMENTS FOR OPERATION....................................................... 5-1

5.2 SETTING UP THE PRINTER .................................................................... 5-1

6. LOADING LABEL AND TAG STOCK .................................................................. 6-1

7. SELF-PEELING FUNCTION ............................................................................... 7-1

8. RIBBON LOADING INSTRUCTIONS.................................................................. 8-1

9. INSTALL EXTERNAL LABEL ROLL MOUNT ..................................................... 9-1

10. INSTALL MEMORY MODULE........................................................................... 10-1

11. SELF TEST........................................................................................................ 11-1

12. DUMP MODE .................................................................................................... 12-1

13. GENERAL MAINTENANCE .............................................................................. 13-1

13.1 CLEANING .............................................................................................. 13-1

13.2 COVERS AND PANELS ......................................................................... 13-2

13.3 REMOVING JAMMED MEDIA ................................................................ 13-2

13.4 DENSITY ADJUSTMENT.........................................................................13-2

14. TROUBLESHOOTING....................................................................................... 14-1

15. ERROR MESSAGES......................................................................................... 15-1

16. HOW TO CONNECT THE PRINTER WITH PORTABLE LCD KEYBOARD..... 16-1

CAUTION:

1. This manual may not be copied in whole or in part without prior written permission of TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.

1. INTRODUCTION

EM1-33046A

1. INTRODUCTION

Thank you very much for purchasing the TEC B-442 Bar Code Printer. The attractive desktop printer delivers superior performance at an economical price. Both powerful and easy-to-use, the B-442 printer is your best choice among industrial direct thermal and thermal transfer label printers.

The B-442 offers both high-resolution thermal transfer and direct thermal printing at selectable speeds of 1.5 inches and 2 inches per second. It can accept a wide range of media, including roll feed, die-cut, and fan-fold labels, tags or tickets for both thermal transfer and direct thermal printing. All of the most frequently used bar code formats are resident in this printer’s memory and can be printed with human readable bar code interpretations. Character fonts and bar codes can be printed in any one of four directions. The B-442 provides a choice of five different alphanumeric fonts in variable sizes; by using font multiplication, an even greater range of sizes is possible. Smooth fonts can be downloaded from the user-friendly, Windows "Free Label Software".

In addition, the B-442 is capable of independently executing Basic programming functions, including arithmetic, logical operation, loop, flow-control and file management, among others. This programming capability provides the greatest efficiency in label printing. This printer also completes its own Self Test, insuring superior performance at all times. The status of printer and error messages may either be printed out or viewed on a monitor by means of an RS-232 connection.

Features

• Thermal transfer and direct thermal printing

• High dot density printing (203 dots/inch, 8 dots/mm)

• Selectable print speed of 1.5 inches or 2 inches per second

• Large maximum media width size: 4.53 inches (115 mm)

• International character sets

• Print area is 4.09 inches wide x 4.56 inches long (104 mm x 116 mm). Longer media formats up to 23.19 inches long (589 mm) may be printed with optional memory module.

• User selectable bar code ratios and heights

• Printing on label, tags or ticket stock

• Black mark sensor (option)

• Self-peeling mode

• Label stock and thermal transfer ribbon easy to load

• Internal label print counter

• Self Test

• Protocol-XON/XOFF; CTS/DTR handshaking

• Downloadable soft fonts from the Windows label and tag design "Free Label Software"

This manual contains general set-up and maintenance information and should be read carefully to help gain maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference.

1-1

1. INTRODUCTION

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. (for USA only)

Changes or modifications not expressly approved by manufacturer for compliance could void the user's authority to operate the equipment.

"This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations."

"Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur de Canada."

(for CANADA only)

EM1-33046A

WARNING!

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

WARNING!

Battery may explode if mistreated. Do not recharge, disassemble or dispose of in fire.

CAUTION:

Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing. etc., be drawn into the moving parts, push the switch in the "OFF" position to stop movement.

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual and written inside or outside of the printer should be read and understood before handling or maintaining the equipment.

Do not attempt to effect repairs to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TEC representative for assistance.

1-2

1. INTRDUCTION

1.1 APPLICABLE MODEL

EM1-33046A

1.1 APPLICABLE MODEL

B - 4 4 2 - Q Q

Destination Code

QQ: North America QP: Europe GH12-GB: UK

Thermal direct/Thermal transfer

1.2 UNPACKING AND INSPECTION

After receiving your B-442 Bar Code Printer, carefully inspect the device and its accessories. The B-442 is specially packaged to withstand damage in shipping. If damage is evident, a damage claim should be filed immediately with the transportation company. Please save the printer packaging materials in case you need to reship the printer in the future.

1.3 EQUIPMENT CHECKLIST

• B-442 Bar Code Printer unit

• Ribbon supply/rewind spindle (2 pcs.)

• Ribbon paper core

• Ribbon rewind spindle

• Label supply roll spindle

• External label roll mount

• Power cord

• AC adapter

• RS232C Interface cable

• "Free Label" Software

• "Window Driver" Software If any parts are missing, contact your TEC representative for assistance.

1-6

2. SPECIFICATIONS

2.1 PRINTER

2.1.1 Printer Block

Type: Direct thermal or thermal transfer Print Speed: 1.5 inches or 2.0 inches per second Resolution: 203 dots per inch (8 dots per mm) Font Styles: Five alphanumeric fonts from 0.059 inches H (1.5 mm) to 0.23 inches (6.0 mm),

expandable vertically and horizontally up to 8 times.

Bar Codes: Code 39, Code 93, Code 128 UCC, Code 128 (Subsets A, B and C), Codabar,

Interleaved 2 of 5, EAN-8, EAN-13, UPC-A, UPC-E, EAN and UPC with 2 or 5 digit add-on, Postnet and Chinese Post Code

2D Codes: Maxi Code, PDF-417

* PDF417 is a trademark of Symbol Technologies, Inc.

EM1-33046A

2.1 PRINTER

2.1.2 Media

Width: 0.98 inches (25 mm) to 4.53 inches (115 mm) Length: 0.47 inches (12 mm) to 10.75 inches (273 mm)

NOTE:

• Use Windows font in " Free label"

• Download logo, font, program into the printer memory.

Thickness: Thermal Label............ 0.003 inches (0.08 mm) to 0.018 inches (0.46 mm)

Type: Roll-feed, die-cut or fan-fold labels, tags or tickets Supply Roll Capacity:

Thermal Transfer Ribbon: Black, 300 m long

In below case, effective print length may become shorter than 273 mm.

Tag Paper, Ticket....... 0.006 inches (0.16 mm) to 0.013 inches (0.32 mm)

4.3 inches (110 mm) maximum diameter on a 1 inches (25.4 mm) core. External roll mount will accommodate larger rolls up to a maximum diameter of 8.4 inches (214 mm) on a 1 inches (25.4 mm) core or 6.4 inches (163 mm) on a 3 inches (76.2 mm) core

2.1.3. Indicators and Switches

Indicator Lights: Power, On-line, Error Switches: Power, Pause, Feed, Rear Dip Switch (Thermal Transfer/Direct Thermal Printing

Switch, Black Mark/Gap Sensing Switch, Communication setting)

NOTE: The functions of Pause, Feed switches and LED indicator lights may be redefined by

command.

2-1

2. SPECIFICATIONS

2.1.4 Communications Interface

Communications: RS-232C (DB-9) at 2400, 4800, 9600 or 19200 baud Character Set: ANSI ASCII character set Word Length: 7 or 8 data bits, 1 or 2 stop bits, selectable parity Handshaking: XON/XOFF (on receive mode only) and CTS/DTR Input Buffer: 2 K bytes

2.1.5 Electrical Parts

Input voltage: Switching power, 100~240 VAC ±10%, single phase 50/60 Hz Circuit Protection: 2A maximum Grounding: Unit must be connected to a properly grounded receptacle

2.1.6 Environment

EM1-33046A

2.2 OPTIONS

Operating Temperature: 5°C to 40°C Storage Temperature:-10°C to 60°C

( )

Humidity: 25% to 85%

2.1.7 Body

Size: 6.14 inches H x 9.13 inches W x 11.73 inches D (15.6 cm H x 23.2 cm W x 29.8 cm D);

with external roll mount 17.95 inches D (45.6 cm D)

Weight: 4.85 lb. (2.2 kg), and with external roll mount 5.38 lb. (2.45 kg)

2.2 OPTIONS

A number of different options may be added to the B-442 Bar Code Printer for even greater convenience and versatility.

Option Name

Memory Module

Model No.

or Part No.

B-5704-EM-QM

Expandable RAM memory module (384KB) with Date/Time clock.

Description

Source

See Note 1

Black Mark Sensor

NOTES: 1. Contact TEC H.Q. or your nearest TEC representative.

2. Order from TEC Parts Center.

Part No. FMYH0013901

Attaching this sensor to the printer alls a detection of black marks on media.

2-2

See Note 2

2. SPECIFICATIONS

2.3 MEDIA

EM1-33046A

2.3 MEDIA

Item

Width (mm) Length (mm) Thickness (mm) Inner roll diameter (mm)

External roll diameter (mm)

1) Thermal Label

2.5 mm ~ 5.0 mm

Backing Paper

Label

1.0 mm

Fig. 2-1

2) Tag Paper

Type

23.0 mm~113.0 mm

25.0 mm~115.0 mm

Sensing Hole

Thermal Label Tag Paper

25.0 ~ 115.0

12.0 ~ 273.0 12.0 ~ 273.0

0.08 ~ 0.46

0.16 ~ 0.32

110.0 max.

214.0 max.

12.0 mm ~ 273.0 mm

1.0 mm

BackingPaper

Ticket

25.0 ~ 115.0

12.0 ~ 273.0

0.16 ~ 0.32

25.7 ± 0.3 mm

Label

Fig. 2-2

Fig. 2-3

3) Ticket

Fig. 2-5

25.0 mm~115.0 mm

Black Line

25.0 mm~115.0 mm

2.5 mm ~ 5.0 mm

12.0 mm ~ 273.0 mm

3.0 mm ~ 30.0 mm

12.0 mm ~ 273.0mm

25.7 ± 0.3 mm

Fig. 2-4

Print Side

25.7 ± 0.3 mm

Fig. 2-6

Print Side

2-3

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