Toshiba EO1-33027E, CB-426-T3-QQ, CB-426-T3 User Manual

TEC Two -Color Printer

Table of Contents

CB-426-T3-QQ

Owner’s Manual

W e, TOSHIBA TEC Corporation of 570 Ohito Ohito-cho T agata-Gun Shizuoka-Ken 410-2323 JAP AN, declare in our sole responsibility that this product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

(for USA only)

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.” “Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.” (for CANADA only)

CAUTION:

1.This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2.The contents of this manual may be changed without notification.

3.Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.

Trademark:

• Microsoft, Windows, Windows NT, and the Windows Logo are either registered trademarks or trademarks of Microsoft Corporation in the United States.

• All other brands and names are the property of their respective owners.

Safety Precautions

Safety Summary

Meanings of Symbols

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorized TOSHIBA TEC representative for assistance.

This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the symbol. (The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the (The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the symbol. (The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

symbol.

Safety Precautions

WARNING

Any other than the specified AC voltage is prohibited.

Prohibited

This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication.

■ Do not use voltages other than the voltage (AC) specified on the

rating plate, as this may cause fire or electric shock.

■ If the machines share the same outlet with any other electrical

appliances which consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause the machines to malfunction.

■ Do not insert or drop metal, flammable or other foreign objects

into the machines through the ventilation slits, as this may cause fire or electric shock.

Prohibited

Disconnect the plug.

Prohibited

■ If the machines are dropped or their cabinets damaged, first turn

off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

■ Do not plug in or unplug the power cord plug with wet hands as

this may cause electric shock.

■ Do not place metal objects or water-filled containers such as flower

vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause fire or electric shock.

Prohibited

WARNING (Cont.)

Prohibited

Disconnect the plug.

Safety Precautions

■ Do not cut, damage or modify the power cords. Also, do not

place heavy objects on, pull on, or excessively bend the cords, as this may cause fire or electrical shock.

■ Continued use of the machines in an abnormal condition such as

when the machines are producing smoke or strange smells may cause fire or electric shock. In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your authorized TOSHIBA TEC representative for assistance.

■ If foreign objects (metal fragments, water, liquids) enter the

machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

Disconnect the plug.

Connect a grounding wire.

Disconnect the plug.

■ Ensure that the equipment is properly grounded. Extension cables

should also be grounded. Fire or electric shock could occur on improperly grounded equipment.

■ When unplugging the power cords, be sure to hold and pull on

the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock.

■ Do not remove covers, repair or modify the machine by yourself.

Y ou may be injured by high voltage, very hot parts or sharp edges inside the machine.

No disassembling.

iii

CAUTION

Safety Precautions

This indicates that there is the risk of personal injury or damage to objects if the machine is improperly handled contrary to this indication.

The following precautions will help to ensure that this machine will continue to function correctly.

• Try to avoid locations that have the following adverse conditions:

* Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas

• The cover should be cleaned by wiping with a dry cloth or a cloth

slightly dampened with a mild detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

• DO NOT STORE the paper or ribbons where they might be exposed

to direct sunlight, high temperatures, high humidity, dust, or gas.

• Ensure the printer is operated on a level surface.

• Any data stored in the memory of the printer could be lost during

a printer fault.

• Try to avoid using this equipment on the same power source as

high voltage equipment or equipment likely to cause electrical interference.

• Unplug the machine whenever cleaning or working inside it.

• Keep the work environment static free.

• Do not place heavy objects on top of the machines, as these items

may become unbalanced and fall causing injury.

• Do not block the ventilation slits of the machines, as this will

cause heat to build up inside the machines and may cause fire.

• Do not lean against the machine. It may fall and cause injury.

• Care must be taken not to injure yourself with the printer paper cutter.

• Unplug the machine when it is not used for a long period of time.

Request Regarding Maintenance

• Utilize our maintenance services.

After purchasing the machine, contact your authorized TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

• Our preventive maintenance service performs the periodic checks

and other work required to maintain the quality and performance of the machines, preventing accidents beforehand. For details, please consult your authorized TOSHIBA TEC representative for assistance.

• Do not expose the machines to insecticides or other volatile

solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.

Table of Contents

TOC 2

Contents

Table of Contents

1. Product Overview ................................................................................................................................................... 1

1.1 Introduction ...................................................................................................................................................... 1

1.2 Features ............................................................................................................................................................ 1

1.3 Unpacking ........................................................................................................................................................ 1

1.4 Accessories and Options ................................................................................................................................. 2

1.4.1 Accessories ............................................................................................................................................. 2

1.4.2 Cool Release Enhancement Kit ............................................................................................................... 3

1.4.3 Options .................................................................................................................................................... 3

1.5 Appearance ...................................................................................................................................................... 4

1.5.1 Dimensions .............................................................................................................................................. 4

1.5.2 Front View ............................................................................................................................................... 4

1.5.3 Rear View ................................................................................................................................................ 4

1.5.4 Operation Panel ...................................................................................................................................... 5

1.5.5 Interior ..................................................................................................................................................... 5

2. Printer Installation .................................................................................................................................................. 6

2.1 Installing the Accessories ................................................................................................................................. 6

2.1.1 Fan Filters ................................................................................................................................................ 6

2.1.2 Media Slide ............................................................................................................................................. 6

2.1.3 Supply Shaft Holder ................................................................................................................................ 6

2.2 Connecting the Printer to Your Computer ........................................................................................................ 7

2.3 Connecting the Power Cord ............................................................................................................................. 8

2.4 Turning on/off the Printer.................................................................................................................................. 9

2.4.1 Turning on the Printer .............................................................................................................................. 9

2.4.2 Turning off the Printer ............................................................................................................................ 10

2.5 Loading the Media .......................................................................................................................................... 11

2.5.1 Additional Information ........................................................................................................................... 16

2.6 Sensor Adjustments ....................................................................................................................................... 17

2.6.1 Black Mark Sensor ................................................................................................................................ 17

2.6.2 Feed Gap Sensor .................................................................................................................................. 18

2.6.3 Media Sensor Sensitivity Adjustment ................................................................................................... 19

2.7 Loading the Ribbons (for Hot Release Ribbons) ............................................................................................ 21

2.7.1 Ribbon Positions ................................................................................................................................... 21

2.7.2 Loading Procedure ................................................................................................................................ 21

2.8 Loading the Ribbons (for Cold Release Ribbons) .......................................................................................... 24

2.8.1 Precautions ........................................................................................................................................... 24

2.8.2 Installing the Ribbon Plate .................................................................................................................... 25

2.8.3 Installing the SP Ribbon Guides ........................................................................................................... 26

2.8.4 Installing the Ribbon Tension Sheet ...................................................................................................... 27

2.8.5 Loading the Cold Release Ribbons....................................................................................................... 28

3. Printing .................................................................................................................................................................. 29

3.1 Installing the Printer Driver ............................................................................................................................. 29

3.1.1 System Requirements ........................................................................................................................... 29

3.1.2 Installation Procedure (For Windows

3.1.3 Uninstalling the Printer Driver................................................................................................................ 35

3.2 Properties ....................................................................................................................................................... 37

3.2.1 Displaying Printer Properties ................................................................................................................. 37

3.2.2 Summary of Properties ......................................................................................................................... 38

3.3 Page Setup ..................................................................................................................................................... 39

3.3.1 Selecting a label size ............................................................................................................................. 39

3.3.2 Creating a new label size ...................................................................................................................... 40

3.3.3 Orientation ............................................................................................................................................. 41

3.3.4 Miscellaneous ....................................................................................................................................... 42

3.4 Graphics ......................................................................................................................................................... 46

3.4.1 Dithering ................................................................................................................................................ 46

3.4.2 Color ...................................................................................................................................................... 46

3.4.3 Color Setup ........................................................................................................................................... 47

3.4.4 Color Registration ................................................................................................................................. 50

3.5 Bar Fonts ........................................................................................................................................................ 52

3.5.1 Specifying a New Font Style ................................................................................................................. 53

3.6 Stock .............................................................................................................................................................. 55

3.6.1 Print Method.......................................................................................................................................... 55

98) .............................................................................................. 29

Table of Contents

TOC 1

3.6.2 Sensor ................................................................................................................................................... 55

3.6.3 Label Gap .............................................................................................................................................. 55

3.6.4 Issue Settings ........................................................................................................................................ 56

3.6.5 Fine Adjustment .................................................................................................................................... 57

3.7 Options ........................................................................................................................................................... 58

3.7.1 Transfer Mode ....................................................................................................................................... 58

3.7.2 Print Density Adjustment....................................................................................................................... 58

3.8 Testing ............................................................................................................................................................ 59

3.8.1 Testing ................................................................................................................................................... 59

3.8.2 Maintenance .......................................................................................................................................... 60

3.9 Print Test ......................................................................................................................................................... 61

3.9.1 Procedures ............................................................................................................................................ 61

3.10 Printing a Label .............................................................................................................................................. 62

4. Online Mode .......................................................................................................................................................... 64

4.1 Operation Panel.............................................................................................................................................. 64

4.2 Operation........................................................................................................................................................ 65

4.3 Reset .............................................................................................................................................................. 65

5. Maintenance ......................................................................................................................................................... 66

5.1 Cleaning ......................................................................................................................................................... 66

5.1.1 Print Head/Platen .................................................................................................................................. 66

5.1.2 Pinch Roller/Feed Roller/Media Guide .................................................................................................. 67

5.1.3 Fan Filters .............................................................................................................................................. 67

5.1.4 Covers and Panels ................................................................................................................................ 68

5.1.5 Ribbon Modules .................................................................................................................................... 68

6. Troubleshooting.................................................................................................................................................... 69

6.1 Error Messages .............................................................................................................................................. 69

6.2 Possible Problems.......................................................................................................................................... 71

6.3 Removing Jammed Media ............................................................................................................................. 72

6.3.1 From the Pinch Roller Unit .................................................................................................................... 72

6.3.2 From the Print Head Block .................................................................................................................... 72

6.4 When the Ribbon is Torn Apart ...................................................................................................................... 73

Appendix 1 Specifications......................................................................................................................................... 74

A1.1 Printer ............................................................................................................................................................. 74

A1.2 Options ........................................................................................................................................................... 75

A1.3 Media.............................................................................................................................................................. 75

A1.3.1 Media Type ............................................................................................................................................ 75

A1.3.2 Detection Area of the Transmissive Sensor .......................................................................................... 76

A1.3.3 Detection Area of the Reflective Sensor ............................................................................................... 77

A1.3.4 Effective Print Area................................................................................................................................ 77

A1.4 Ribbon ............................................................................................................................................................ 78

Appendix 2 DIP Switches .......................................................................................................................................... 79

A2.1 DIP Switch A .................................................................................................................................................. 80

A2.2 DIP Switch B .................................................................................................................................................. 81

A2.3 Ribbon Near End Detection ........................................................................................................................... 82

Appendix 3 Quick Reference for Printing ................................................................................................................ 83

Appendix 4 Message and LED .................................................................................................................................. 86

Appendix 5 System Mode.......................................................................................................................................... 88

A5.1 Operation Panel.............................................................................................................................................. 88

A5.2 Overview......................................................................................................................................................... 89

A5.3 Self-Diagnostic Test ....................................................................................................................................... 91

A5.4 Parameter Setting .......................................................................................................................................... 92

A5.5 Test Print ....................................................................................................................................................... 101

A5.6 RAM Clear .................................................................................................................................................... 104

A5.7 Additional Information .................................................................................................................................. 106

A5.7.1 Self-Diagnostic Test Result Sample and Descriptions ........................................................................ 106

A5.7.2 Maintenance Counter/Parameter Check Print Sample and Descriptions........................................... 107

A5.7.3 Cut Operation Example ....................................................................................................................... 108

A5.7.4 Pulse Motor Speed ............................................................................................................................. 108

A5.7.5 X-Coordinate Fine Adjustment ............................................................................................................ 108

A5.7.6 Magnified Views of Slant Line Pattern ................................................................................................ 108

A5.7.7 Initial Values after Clearing the Maintenance Counter (MAINTE.CNT.CLEAR).................................... 109

A5.7.8 Initial Values after Clearing the Parameter (PARAMETER CLEAR)...................................................... 110

A5.7.9 Initial Values after Clearing the Print Distance (PRINT STEP CLEAR)................................................. 111

Appendix 6 Interface................................................................................................................................................ 112

1. Product Overview

Chapter 1 Product Overview

1.1 Introduction

1.2 Features

Thank you for choosing the TOSHIBA TEC CB-426-T3 two-color printer. This Owner’s Manual describes printer setup and installation procedures, printer properties, settings and adjustments, and maintenance information. Thus it should be read carefully to help gain maximum performance and life from the printer. For further information please refer to this manual and keep it safe for future reference.

The CB-426-T3 two-color printer has the following features:

• H igh-speed, quality printing. The printer utilizes Edge Heads that

support the high-performance Hot Release Ribbons to produce a maximum print speed of approximately 6 in/s (150 mm/s). In addition, the Cool Release Enhancement Kit is supplied as an accessory, and allows the popular Cold Release Ribbons to be loaded.

• Fine, sharp color printing. The printer utilizes two high-resolution

(305 dpi) print heads, and uses a variety of spot color ribbons for solid printing.

• A variety of printer fonts and bar code fonts are built into the

printer to help create a unique colored label.

• Cost efficiency. The automatic ribbon saver is standard and allows

for conservation of individual ribbons. In addition, the media back feed capability allows you to avoid wasting the media.

1.3 Unpacking

Unpack the printer as per the Unpacking Instructions packed with the printer.

Important!

• Check for damage or scratches on the printer.

However, please note that TOSHIBA TEC shall have no liability of any damage of any kind sustained during transportation of the product.

• Keep the cartons and pads for future transportation of the

printer.

Chapter 1 Product Overview

1.4 Accessories and Options

1.4.1 Accessories

When unpacking the printer, please make sure all accessories are packed with the printer.

✓

Owner’s Manual (1 pc.)

Thermal Head Cleaner (1 pc.) (24089500013)

Fan Filter (2 sets.) (FMBB0046401)

Power Cord (1 pc.) (FBC B0030202)

Feed Roller Brush (1 pc.) (FMQB0047001) *To be used exclusively for

the Feed Roller

Media Slide (1 pc.) (FMCC 0032001) Black Screw (2 pcs.) (HAA-0007002)

Supply Shaft Holder (1 pc.) (FMBD 0038901)

Supply Roll Holder (2 pcs.) (FMHD0007502)

Ferrite Core (1 pc.) (HGA-0068001) *Used for RS-232C

Supply Shaft Holder Stand (FMBB0047401)

Unpacking Instructions

(1 pc.)

(1pc.)

Chapter 1 Product Overview

1.4.2 Cool Release Enhancement Kit

Ribbon Plate (2 pcs.) (FMCB 0095301)

D-3x5 Screw (6 pcs.) (X0140305130)

SP Ribbon Guide (B) (1 pc.) (FMCB0095501)

Mounting Screw (2 pcs.) (FMDB 0079501)

SP Ribbon Guide (FMCB0095601)

Ribbon T ension Sheet (FMQC0035901)

(A) (1 pc.)

(2 pcs.)

1.4.3 Options

Sheet Fixing Plate (2 pcs.) (FMEB0116901)

The following two options are available for the CB-426-T3 two-color printer:

• The CB-1204-QM Cutter Module, which is used to cut media

repeatedly.

• The CB-1004-QM Ribbon Module, to be used as a spare ribbon

module.

Cutter Module Ribbon Module

Chapter 1 Product Overview

1.5 Appearance

1.5.1 Dimensions

Note: Depth is 34.4 inches (875mm) when the Cutter Module is installed on the printer.

1.5.2 Front View

The names of the parts or units introduced in this section are used in the following chapters.

13.7(350)

15.1

(385)

20.4(520)

11.0(280)

Dimensions in inches + (mm)

Top Cover

Message Display (LCD)

Supply Roll Holder

Supply Shaft Holder

1.5.3 Rear View

Operation Panel

Media Sensor Adjuster

Expansion I/O Interface Connector

Media Inlet

Supply Shaft Holder Slots

Supply Shaft Holder Stand

Media Outlet

Serial Interface Connector

(RS-232C)

Air Vents (Cooling Fans)

Parallel Interface

Connector

(Centronics)

Power Switch

AC Power Inlet

Harness

Chapter 1 Product Overview

1.5.4 Operation Panel

1.5.5 Interior

Message Display (LCD)

ON LINE LED

(Green)

POWER LED

(Red)

FEED Key

POWER ON LINE ERROR

FEED RESTART PAUSE

RESTART Key

ERROR LED

(Green)

PAUSE Key

Please see Appendix 3 for further information about the Operation Panel.

Top Cover

Head Lever

Ribbon Module

Pinch Roller Unit

Pinch Roller Lever

Media Pressure Plate

2. Printer Installation

This chapter describes in detail how to set up the printer to get ready for printing.

Chapter 2 Printer Installation

2.1 Installing the Accessories

2.1.1 Fan Filters

Note: Please clean the Filter Pads periodically. See Section 5.1.3.

2.1.2 Media Slide

Notes:

• Either a roll of labels or tags can

be loaded in the printer.

• In this Owner's Manual, labels and

tags are generically called "media".

• TOSHIBA TEC recommends that

labels are rolled outside, and the tags are r olled inside. The media loading procedur e depends on which type of media is going to be loaded. See Section 2.5 for more detail.

First install the accessories on the printer.

Unpack the Fan Filters.

Mount the Fan Filters over the Air Vents.

Filter Pad

Filter Retainer

Air Vents (Cooling Fans)

Attach the Media Slide with the two supplied black screws. When loading a roll of labels, fit the Media Slide on the screw holes above the Media Inlet.

When loading a roll of tags, fit the Media Slide on the screw holes below the Media Inlet.

Media Slide (for labels)

2.1.3 Supply Shaft Holder

Media Slide (for tags)

Connect the Supply Shaft Holder Harness to the harness attached on the rear of the printer.

First hook the lower parts of the Supply Shaft Holder into the lower two Supply Shaft Holder Slots on the rear of the printer. Then fix the Supply Shaft Holder in place by tightening the screw .

T o remove the Supply Shaft Holder from the printer, just reverse the installation procedure.

Screw

Harness

Supply Shaft Holder

Supply Shaft Holder Harness

Supply Shaft Holder Slots

Chapter 2 Printer Installation

2.2 Connecting the Printer to Your Computer

Note: The interface cable is not included in the accessories.

The printer can be connected to any computer, since it supports both serial and parallel interface cables. Before connecting the printer, please make sure which interface cable will be used.

Be sure that both printer and computer are turned off. (o) indicates OFF.

Power Switch

Connect the interface cable to the interface connector on the printer. As illustrated below, connect the interface cable to either of the interface connectors, depending on which interface cable will be used.

Note: Please refer to the user's manual of the computer.

Serial Interface

Parallel Interface

Secure the cable with the clamps or screws.

When using the serial interface cable, attach the supplied ferrite

Cable

Serial Interface

Connector

Parallel Interface

Connector

core to the cable.

Connect the interface cable to the interface connector on the computer.

Screws

Ferrite Core

(For Serial Interface

Cable)

Clamps

Chapter 2 Printer Installation

2.3 Connecting the Power Cord

CAUTION!

• Please turn off the printer before connecting the power cord,

as this may cause an electric shock or damage to the printer.

• Please use the supplied power cord only. Use of other cords

may cause an electric shock or a fire.

Be sure that both printer and computer are switched OFF. (o) indicates OFF.

Power Switch

Connect the supplied power cord to the AC Power Inlet of the printer.

Plug the power cord in an outlet.

AC Power Inlet

Chapter 2 Printer Installation

2.4 Turning on/off the Printer

2.4.1 Turning on the Printer

When turned on, the printer checks the print head and memory. When turned off, the printer will lose data in non-volatile memory.

CAUTION!

Use the power switch to turn on/off the printer. Unplugging the power cord for turning on/off the printer may cause a fire, an electric shock, or damage to the printer.

Important!

When the printer is connected to the computer,

• Turn ON the printer before turning on the computer.

• Turn OFF the computer before turning off the printer.

Turn on the printer. ( ❘ ) indicates ON.

Power Switch

Note: Just in case the printer is not turned on, or any error message appears, please see Chapter 6.

The “ON LINE” message appears on the Message Display. The POWER LED illuminates green. Then the ON LINE LED also illuminates green.

ON LINE

POWER ON LINE ERROR

FEED RESTART PAUSE

Chapter 2 Printer Installation

2.4.2 Turning off the Printer

CAUTION!

• Do not turn off the printer

while a label is being issued, as this may cause a paper jam or damage to the printer.

• Do not turn off the printer

when the ON LINE LED is blinking, as this may cause damage to the computer connected to the printer.

When turning off the printer, make sure of the following:

• The “ON LINE” message is shown on the Message Display.

• Both POWER and ON LINE LED’s are illuminated.

ON LINE

POWER ON LINE ERROR

FEED RESTART PAUSE

Turn off the power switch.

Power Switch

Chapter 2 Printer Installation

2.5 Loading the Media

Labels or tags can be loaded in the printer. The media loading procedure depends on which media is going to be used.

Open the Top Cover.

Top Cover

Lift the Pinch Roller Lever to the ROLLER RELEASE position to open the Pinch Roller Unit.

Pinch Roller Unit

Note: The Supply Shaft cannot be kept level because of its weight, as the printer becomes older . So befor e loading the media, adjust the Supply Shaft so that it can be kept level.

Pinch Roller Lever (To ROLLER RELEASE)

Loosen the screw on the Supply Shaft Holder Stand.

Fit the Supply Shaft Holder Stand to the Supply Shaft, as illustrated below . The Supply Shaft Holder Stand moves up or down so that the Supply Shaft is kept level.

Supply Shaft

Screw

Supply Shaft Holder Stand

Remove the Supply Shaft Holder Stand from the Supply Shaft, when adjustment to its height is complete.

2.5 Loading the Media (Cont.)

Chapter 2 Printer Installation

Turn the Supply Shaft so that the notches face upward, and the marks face the Media Inlet.

To attach the Supply Roll Holder (inside), fit the tooth of the Supply Roll Holder to the groove of the Supply Roll Shaft. Turn the Supply Roll Holder clockwise to the end.

CAUTION!

Do not push into the Supply Roll Holder (inside) with the claw locked in the notches, as this may cause damage to the claw or notches. See Section 2.5.1 for more detail.

Notches

Marks

Supply Shaft

Push the Supply Roll Holder (inside) to the end of the Supply

Groove

Supply Roll Holder Claw

Tooth

Claw

Supply Roll Holder

Shaft. Then turn the Supply Roll Holder counterclockwise so that the claw is locked into the notch. When inserting the Supply Roll Holder into the Supply Shaft, more pressure should be applied when passing over the roller on the way to the end of the Supply Shaft.

Claw

Notches

Note: The media is rolled either outside or inside, depending on the type of media that is loaded. Whichever media is used, load it with print side facing up. See Appendix 1 for more detail.

Marks

Switch the Back T ension Selector, depending on whether the media is rolled outside or inside. Switch the Selector to A for the media rolled outside. Switch it to B for the media rolled inside, as indicated by the arrows.

Back Tension Selector

Media rolled outside

Media rolled inside

Supply Shaft Holder

Measure width of the media that will be loaded.

2.5 Loading the Media (Cont.)

Note: When inserting a roll of labels or tags, push on the media core only. Otherwise, core material drags against the Supply Shaft causing telescoping of the media supply roll.

Chapter 2 Printer Installation

Based on width of the media measured in Step 10, push the media into the Supply Roll Holder (inside), and place it with reference to the marks on the Supply Shaft.

• Loading a roll of labels

Supply Shaft

Labels

• Loading a roll of tags

Supply Shaft

Tags

Slide the Supply Roll Holder (inside) to the loaded media.

Supply Roll Holder

CAUTION!

To remove the Supply Roll Holder (outside), turn it to disengage the claw from the notches. Otherwise, the claw or the notches may be damaged. See Section 2.5.1 for more detail.

Slide the Supply Roll Holder (outside) to the loaded media.

Notches

Claw

Supply Shaft

Supply Roll Holder (Outside)

2.5 Loading the Media (Cont.)

Note: Make sure that the leading edge of media is cut straight before inserting the media into the printer , as this may cause a media jam.

Chapter 2 Printer Installation

Loosen the two screws. Slide the Media Guides in the direction of the arrows below until they stop (completely open).

Screw

Media Guides

Unroll about 1.5 to 2 inches (40 to 50cm) of the media.

Insert the media into the Media Inlet. Make sure that the media passes under the Media End Sensor, the media sensor and the Media Pressure Plate.

Media End Sensor

Media Sensor

Right Wrong

CAUTION!

Do not over tighten the two screws, as this may cause damage to the Media Guides.

Media Pressure Plate

Important!

• According to the media is loaded, adjust the position of the

media sensor. See Section 2.6 for more detail.

• Whenever the type of media is changed, adjust sensitivity

of the media sensor. See Section 2.7 for more detail.

Slide the Media Guides in the direction of the arrows below until both guides come in contact with the media (media should be in center of media path). Hand tighten the two screws.

Media Guide

Screw

Media Guide

2.5 Loading the Media (Cont.)

Notes:

• Pass the media straight from the

Supply Holder Unit to the Media Outlet to avoid skewing.

• Use the marks at the Media Slide

and the Media Outlet so that the media can be centered.

• Be sure to take up any slack in the

media.

Chapter 2 Printer Installation

Feed the media to the Media Outlet manually until its leading edge comes out of the Media Outlet.

(Top View of the Printer)

Media Guide

Media

Media Outlet

Print Head Blocks

Media Inlet

Supply Roll

Holder

Note: Push down the Pinch Roller Unit gently on the “PUSH HERE” label.

(Side View of the Printer)

Print Head Blocks

Media

Print Head Blocks

Media

Push down the Pinch Roller Unit until it is hooked. Then push

Pinch Roller

down the Pinch Roller Lever to the ROLLER LOCK position.

[PUSH HERE]

Pinch Roller Lever (To ROLLER LOCK)

Reinstall the Supply Shaft Holder Stand to the Supply Shaft Holder, whose level is adjusted in Steps 3 to 5.

Supply Shaft Holder Stand

2.5 Loading the Media (Cont.)

Note: When loading labels, make a straight cut in the gap area between labels.

Chapter 2 Printer Installation

Close the Top Cover gently. Make sure that the POWER LED and ON LINE LED are illuminated, and that the “ON LINE” message is shown. Press the FEED key on the Operation Panel to feed the media about 1 inch (20 to 30cm). Check that the media is fed successfully.

Label Cut here.

Right Wrong

Label

2.5.1 Additional Information

This section contains more information concerning the care that should be taken when loading the media.

• The figure below indicates the direction the Supply Roll Holder

(inside) can be moved with the claws of the Supply Roll Holder locked into the notches.

Wrong

Supply Roll Holder

(Inside)

• The figure below indicates the direction the Supply Roll Holder

(outside) can be moved with the claws of the Supply Roll Holder locked into the notches.

Right

Notches

Right

Wrong

Supply Roll Holder

(Outside)

Notches

Chapter 2 Printer Installation

2.6 Sensor Adjustments

2.6.1 Black Mark Sensor

This section describes in detail how to adjust the media sensor positions and their sensitivity. Whenever the type of media is changed, a positional adjustment of the media sensor is needed. The media sensors are designed to keep positional alignment of the image on each label or tag when issued.

Important!

NEVER skip the media sensor positional adjustment.

The printer has two types of media sensors: Black Mark Sensor and Feed Gap Sensor. The Black Mark Sensor (reflective sensor) is used to detect black marks on the back of the media by the reflection of light. On the other hand, the Feed Gap Sensor (transmissive sensor) is used to detect gaps by the transmission of light. Which media sensor to adjust depends on the type of media loaded.

When the media with black marks on the BACK is loaded, adjust the Black Mark Sensor (reflective sensor) position as follows:

Open the Top Cover.

Lift the Pinch Roller Lever to the ROLLER RELEASE position to open the Pinch Roller Unit.

Note: “1” marked on the sensor indicates the Black Mark Sensor position.

Note: See A1.3.3 for black mark specifications.

Align the Media Guides to the width of the media.

Fold the media so that a black mark faces upward.

Insert the media into the Media Inlet.

Turn the Media Guide Knob, and move the media sensor so that it is positioned at the center of the black mark.

Media Sensor

Media Guide Knob

The Black Mark Sensor Position Adjustment has been completed.

Black Mark detected here

Sensor

Media

Black Mark

Chapter 2 Printer Installation

2.6.2 Feed Gap Sensor When the media with gaps or rectangular holes is loaded, adjust the

Feed Gap Sensor (transmissive sensor) position as follows:

Open the Top Cover.

Lift the Pinch Roller Lever to the ROLLER RELEASE position to open the Pinch Roller Unit.

Align the Media Guides to width of the media.

Insert the media into the Media Inlet.

• If the media with gaps is loaded, go to Step 5.

• If the media with rectangular holes is loaded, go to Step 6.

Turn the Media Guide Knob, and move the media sensor so that the gap between labels will pass under the sensor.

Note: “2” marked on the sensor indicates the Feed Gap Sensor position.

Media Sensor

Gap detected here

Sensor

Note:

See A1.3.2 for gap or hole specifications.

Label

Gap

Media Guide Knob

Turn the Media Guide Knob, and move the media sensor so that it

Backing Paper

is positioned at the center of the rectangular hole.

Media Sensor

Media Guide Knob

The Feed Gap Sensor Position Adjustment has been completed.

Hole detected here

Hole

Sensor

Media

Chapter 2 Printer Installation

2.6.3 Media Sensor Sensitivity Adjustment

Whenever the type of media is changed, adjust the media sensor sensitivity. Please note that the adjustment procedures are slightly different, depending on which type of media loaded.

Media Sensor Adjustor

Feed Gap Sensor Lamp

Black Mark Sensor Lamp

Green

Red

Black Mark Sensor

Adjusting Knob

Feed Gap Sensor Adjusting Knob

Note: As soon as the upper two lamps illuminate green, stop turning the knob.

Black Mark Sensor Sensitivity Adjustment

Open the Top Cover.

Lift the Pinch Roller Lever to the ROLLER RELEASE position to open the Pinch Roller Unit.

Insert the media with black marks into the Media Inlet so that the Black Mark Sensor can detect the WHITE part of the media.

Lock the Pinch Roller Unit.

Turn on the printer.

Turn the Black Mark Sensor Adjusting Knob to the left most position.

Keep turning the knob clockwise slowly. When the upper two Black Mark Sensor Lamps illuminate green, the adjustment is complete.

Chapter 2 Printer Installation

2.6.3 Media Sensor Sensitivity Adjustment (Cont.)

Note: As soon as the upper two lamps illuminate green, stop turning the knob.

Feed Gap Sensor Sensitivity Adjustment (for Label with Gaps)

Open the Top Cover.

Lift the Pinch Roller Lever to the ROLLER RELEASE position to open the Pinch Roller Unit.

Insert the label with gaps into the Media Inlet so that the Feed Gap Sensor can detect the LABEL part.

Lock the Pinch Roller Unit.

Turn on the printer.

Turn the Feed Gap Sensor Adjusting Knob to the left most position.

Keep turning the knob clockwise slowly. When the upper two Feed Gap Sensor Lamps illuminate green, the adjustment is complete.

Note: As soon as the upper two lamps illuminate green, stop turning the knob.

Feed Gap Sensor Sensitivity Adjustment (for Media with Rectangular Holes)

Open the Top Cover.

Lift the Pinch Roller Lever to the ROLLER RELEASE position to open the Pinch Roller Unit.

Insert the media with rectangular holes into the Media Inlet so that the Feed Gap Sensor can detect the PAPER part.

Lock the Pinch Roller Unit.

Turn on the printer.

Turn the Feed Gap Sensor Adjusting Knob to the left most position.

Keep turning the knob clockwise slowly. When the upper two Feed Gap Sensor Lamps illuminate green, the adjustment is complete.

Chapter 2 Printer Installation

2.7 Loading the Ribbons (for Hot Release Ribbons)

Note: Media Width does not include width of the backing paper.

2.7.1 Ribbon Positions

Important!: When loading the ribbons, please do not forget to specify the ribbon colors in the printer properties. See Section 3.4.3 for more detail.

This section describes in detail how to load the ribbons in the printer . Please use the ribbon width corresponding to the media width from the table shown below.

Ribbon Width

2.7 (68)

3.5 (88)

4.3 (109)

Media Width

2 to 2.6 (50 to 65)

2.6 to 3.4 (65 to 85)

3.4 to 4.4 (85 to 110)

Dimensions in inches + (mm)

There are two types of ribbons: high-performance Hot Release Ribbons that provide fast, quality print, and the popular Cold Release Ribbons. This section focuses on how to load the Hot Release Ribbons. See Section 2.8 for loading procedures of the Cold Release Ribbons. Also refer to the table in Section 3.8.2 for specific information about each ribbon type. If the ribbon type to be used cannot be found in the table, contact an authorized sales representative.

Please load the ribbons, as illustrated below.

2.7.2 Loading Procedure

Notes:

• Turn the Head Lever to the

OPEN position completely, or the Ribbon Module cannot be removed.

• Do not bend, drop, or give any

shock to the Ribbon Module. Distortion of the Ribbon Module may cause poor print.

Head 2 (Front)

Open the Top Cover.

Turn the Head Lever to the OPEN position. Pull out each Ribbon

Head 1 (Back)

Module in the direction of the arrow , and remove it from the printer.

Head Lever

HEAD

LOCK

Remove the two Ribbon Shafts from the Ribbon Module. Remove

OPEN

Ribbon Module

the Ribbon Stopper from each Ribbon Shaft.

Ribbon Shaft

Ribbon Stoppers

2.7.2 Loading Procedure (Cont.)

Chapter 2 Printer Installation

Insert the Ribbon Shaft into the Ribbon Winding Core. Fit the protrusion of the Ribbon Shaft into the notch of the Ribbon Winding Core. Insert the other Ribbon Shaft into the Ribbon Feed Core in the same manner.

Ribbon Winding Core

Protrusion

Notch

Ribbon Shaft

Attach the Ribbon Stoppers gently to each Ribbon Shaft.

Ribbon Feed Core

CAUTION!

Push in the Ribbon Stoppers gently. Otherwise, damage may occur.

Note: Please make sure that the Ribbon Stoppers are completely inserted into the Ribbon Winding Cor e and Ribbon Feed Core respectively.

Ribbon Feed Core

Ribbon Shaft

Ribbon Winding Core

Ribbon Shaft

Unroll about 1 inch (30cm) of the ribbon. Place the Ribbon Module

Ribbon Stoppers

on the ribbon.

Ribbon Module

Ribbon Feed Core

Ribbon Winding Core

Ribbon

CAUTION!

Loading the ribbon upside down may cause damage to the print head, as well as print failure.

Insert the Ribbon Feed Core, and then the Ribbon Winding Core on the Ribbon Module, as illustrated below.

Ribbon Feed Core

Ribbon Winding Core

Chapter 2 Printer Installation

2.7.2 Loading Procedure (Cont.)

T ake up any slack in the ribbon. Replace the Ribbon Module into the print head block by sliding it into the end.

Ribbon Module

Ribbon

Print Head Block

Turn the Head Lever to the LOCK position to secure the Ribbon Module. Take up any ribbon slack one more time by turning the Ribbon Winding Core.

Ribbon Winding Core

Load the other three ribbons in the same manner.

Close the Top Cover.

Ribbon Module

Chapter 2 Printer Installation

2.8 Loading the Ribbons (for Cold Release Ribbons)

Notes:

• Please see Section 1.4.2 for the part

illustrations.

• Installing the Cool Release

Enhancement Kit allows a variety of ribbons to be loaded.

2.8.1 Precautions

This section describes how to load the popular Cold Release Ribbons. To identify a ribbon type to be loaded, refer to the table in Section

3.8.2 or contact an authorized sales representative. Before loading the Cold Release Ribbons, install the Cool Release Enhancement Kit that is composed of the following accessories.

Part Name

Ribbon Plate Mounting Screw D-3x5 Screw SP Ribbon Guide (A) SP Ribbon Guide (B) Ribbon T ension Sheet Sheet Fixing Plate

Depending on the operating temperature or print patterns, ribbon wrinkles or blurred printing may occur. To solve this problem, adjust the print density as follows:

• When the ribbons wrinkle, decrease the print density.

• When the blurred printing occurs, increase the print density.

To change the print density, see Section 3.7.2 for more detail.

Quantity

2 pcs. 2 pcs. 6 pcs.

1 pc.

1 pc. 2 pcs. 2 pcs.

When using the Cold Release Ribbons in high temperature (about 105°F/40°C), the sound of the ribbon being separated from the media may be heard. But that does not impact upon print quality .

Chapter 2 Printer Installation

2.8.2 Installing the Ribbon Plate

WARNING!

During normal printer operations, the print head will become hot. Care should be used when handling the print head to avoid personal injury.

Remove all Ribbon Modules from the print head blocks. Then lift one of the print head blocks.

Print Head Block

Hold the Ribbon Plate with the pin facing inside and downwards, as illustrated below.

Print Head Block

Notes:

• Be sure to return the print head to

the original position.

• Tighten the screws so as not to

damage the screw threads.

Ribbon Plate

First position the Head Positioning Plate (opposite the pin side),

into the small rectangular groove. Keep the Head Positioning Plate flush against the groove, as illustrated below. When attaching the Ribbon Plate to the print head block, make sure that the Head Positioning Plate makes full contact with the small rectangular groove.

Groove

Head Positioning

Plate

Ribbon Plate

Print Head Block

Ribbon Plate

(Side View of Print Head Block and Ribbon Plate)

Slide the Ribbon Plate down slightly and insert the pin into the hole on the back of the print head.

After the pin is inserted, slide the Ribbon Plate back in the direction of the arrow and gently pull down the print head. Secure the Ribbon Plate to the print head block by tightening the Mounting Screw.

Print Head Block

Mounting Screw

Print Head Block

Ribbon Plate

Repeat this procedure for installation of the other three print heads.

2.8.3 Installing the SP Ribbon Guides

Important!

• The SP Ribbon Guide (A) with the

small plastic film is exclusively for Head 2.

• The SP Ribbon Guide (B) with the

large plastic film is for Head 1.

Chapter 2 Printer Installation

Remove the Guide Plates from the printer by lifting and pulling them in the direction of the arrow.

Guide Plate

Install the SP Ribbon Guides (A) and (B) in the reverse order of removal of the Guide Plates.

SP Ribbon Guide (A)

(for Head 2)

SP Ribbon Guide (B)

(for Head 1)

Plastic Plate (Small)

Plastic Plate (Large)

Chapter 2 Printer Installation

2.8.4 Installing the Ribbon Tension Sheet

Note: Do not reinstall the Ribbon guide Lever , Ribbon Guide Lever Shaft and the D-3x6 screw because they ar e not used after the ribbon tension sheet has been installed.

Remove the Ribbon Guide Lever from the Ribbon Cassette by removing the screw.

Fit the bosses on the Sheet Fixing Plate into the holes of the Ribbon Tension sheet and the aluminum frame. Secure them with the three D-3x5 screws.

Ribbon Cassette

D-3x5

Bosses

(A)

Aluminum Frame

D-3x6

(B)

Ribbon Guide Level

Ribbon Guide

Level Shaft

Sheet Fixing Plate

Ribbon Tension Sheet

(A)

(B)

Chapter 2 Printer Installation

2.8.5 Loading the Cold Release Ribbons

Note: Selecting a wrong ribbon type may cause blurred or blotted printing. Be sure to select the pr oper ribbon type.

Note: Selecting a wrong ribbon motor voltage may cause ribbon wrinkles or blurred printing. Be sure to enter the proper value.

After attaching the Cool Release Enhancement Kit, the Ribbon Settings need to change. See Section 3.8.2 for more detail.

Open the Testing property page on the computer, click Ribbon Settings, and open the Testing dialog.

Click the Type down arrow, and select Premium (either 109mm or 68mm).

The Ribbon Motor Voltage may need to change.

3. Printing

Chapter 3 Printing

Note: In this chapter, unless otherwise specified, “click” means click the left mouse button once.

3.1 Installing the Printer Driver

3.1.1 System Requirements

This chapter explains how to print an image or bar code using the Windows driver . First, it describes in detail how to install the printer driver . Then it describes how to modify the printer settings and fine adjustments to produce the best output. Finally it describes how to print a label.

The chapter is organized as follows:

To install the printer driver, see Section 3.1.

To specify the printer properties, see Sections 3.2 to 3.8.

T o perform test printing, see Section 3.9.

To print an actual label from an application program, see Section

3.10.

To use the CB-426-T3 printer with Windows, the printer driver must be installed on the computer. Labels or tags can easily be printed from a variety of application software using the CB-426-T3 printer driver.

You need an IBM PC/AT-compatible computer with: Microsoft® Windows® 95/98, Windows NT® V ersion 4.0 W orkstation, or Windows NT® Version 4.0 Server. Pentium® 133MHz or greater recommended 16MB of available RAM or more (32MB recommended). 10MB or more of available hard-disk space.

3.1.2 Installation Procedure (For Windows

Notes:

•For further information about the

installation procedure for Windows® NT , please contact your authorized service representative.

• The printer driver may be upgraded

without notification. For further information about the download of the upgraded printer driver, please access the following URL.

http://barcode.toshibatec.co.jp.

98)

This section has step-by-step procedures to install the TEC Printer Driver Version 6.4 build 33 for Windows®98.

Preparation

Make preparations for the installation of the printer driver as follows:

Insert Disk 1 in the floppy disk drive.

Click the Start button. Then click Run.

Type “a:setup” in Open, and then click OK.

3.1.2 Installation Procedure (Cont.)

Chapter 3 Printing

TOSHIBA TEC PRINTER DRIVER Setup W izard is initiated. Click Next.

To accept License Agreement, click Yes. If it is not acceptable, click No. However, the printer driver cannot be installed.

Choose a destination folder to install COLOR. To install it in C: \TEC_DRV\COLOR, click Next. The installation of COLOR begins. To install it in another destination, click Browse.

3.1.2 Installation Procedure (Cont.)

Chapter 3 Printing

Remove Disk 1. Then insert the other disks in the floppy disk drive, as instructed by the dialog box that appears on the screen. Click OK to continue the set up.

Setup Complete appears, when the setup successfully completes. Click Finish.

Start the Windows Explorer. Verify that the Color folder was created in the TEC_drv folder on the C drive.

Chapter 3 Printing

3.1.2 Installation Procedure (Cont.)

Adding the Printer (For Windows®98)

Install the printer driver as follows:

Click the Start button. Choose Settings, and click Printers. The Add Printer icon appears.

Double-click the Add Printer icon, and Add Printer W izard is initiated. Click Next to add the CB-426 printer.

Choose whether the printer is used as Local Printer or Network Printer. Then click Next.

3.1.2 Installation Procedure (Cont.)

Chapter 3 Printing

Click Have Disk.

Type in “C:\TEC_DRV\COLOR”, and click OK.

Choose CB-426-T3 from the printer list, and click Next.

3.1.2 Installation Procedure (Cont.)

Notes:

• The ECP Printer port is recommended.

• Please refer to the user's manual of

your computer for further information regarding the setting of the ECP Printer port.

Note: If no printer driver has been installed before, this printer will be used as a default printer automatically.

Chapter 3 Printing

Choose the port that the printer is connected to, and click Next.

Type in a printer name that you prefer to use.

Select whether the printer will be used as the default printer for all applications. Then click Finish.

Finally, make sure that the CB-426-T3 icon has been added in Printers. Installation of the printer driver has been completed.

Chapter 3 Printing

3.1.3 Uninstalling the Printer Driver

Note: Start uninstalling the printer driver after closing all application programs.

Note: Remove the icon by right-clicking the icon, and choosing and clicking Delete.

Perform the following steps to uninstall the printer driver.

Click the Start button. Choose Settings, and click Printers. Choose the CB-426-T3 icon.

On the File menu, click Delete. Please be sure that the CB-426T3 icon is removed.

The printer driver is uninstalled now.

Chapter 3 Printing

3.1.3 Uninstalling the Printer Driver (Cont.)

Important!

When upgrading the printer driver, the folder needs to be deleted as follows:

Click the Start button. Choose Settings, and click Control Panel.

Double-click the Add/Remove Programs icon.

Add/Remove Programs Properties appears. Choose TOSHIBA TEC PRINTER COLOR, and click Add/Remove.

The Confirm File Deletion dialog box appears. Click Yes, and the removal of the printer driver begins.

The printer driver is removed successfully. Click OK.

Chapter 3 Printing

3.2 Properties

3.2.1 Displaying Printer Properties

This section summarizes the main properties that can be specified to ensure the best printer performance. Please refer to the later sections describing the property settings in detail.

Click the Start button. Choose Settings, and click Printers.

On the File menu, click Properties. TEC CB-426-T3 Properties appears.

Chapter 3 Printing

3.2.2 Summary of Properties

Note: Some of the properties may have to be set again in the application programs.

This is a summary of the main properties for CB-426-T3.

• On the Page Setup property page, specify the default label size and

orientation settings. In addition, other label sizes can be created, then accessed through your application’s page setup dialog. See Section 3.3 for more detail.

• On the Graphics property page, how text and images will be

printed on the labels or tags can be specified. See Sections 3.4 for more detail.

• On the Bar Fonts property page, internal bar code fonts can be

added, deleted, modified, imported, exported and viewed. See Section 3.5 for more detail.

• On the Stock property page, print conditions including selection

of the media sensor to be used, the issue mode and fine adjustments can be specified. See Sections 3.6 for more detail.

• On the Options property page, the transfer mode of graphics data

and print density adjustments can be specified. See Section 3.7 for more detail.

• On the Testing property page, the type of ribbon to be used, can

be specified. The Testing property page is also used for test print and maintenance purposes. See Section 3.8 for more detail.

• On the Regional Settings property page, the units of measurement

(inches or centimeters) and the language in which your driver is displayed can be specified.

• On the About property page, the printer driver information that

includes the version number and licence agreement can be viewed.

Chapter 3 Printing

3.3 Page Setup

This section describes in detail how to specify the default label size, orientation and how to create other label sizes that then can be accessed through an application’s page setup dialog. Click the Page Setup tab to open the Page Setup property page.

3.3.1 Selecting a label size

Note: The setting made in this section can be saved in the file as a preferred setting for a particular print job. See Section 3.3.4 for more detail.

Click the Name down arrow to select a desired label size from the predefined label sizes: 2 x 4, 4 x 4, 4 x 6 or User Defined.

• Use Import Stock List to import previously defined label sizes

from other compatible printer drivers.

• Use Export Stock List to save defined label sizes to a file so they

can later be imported into other printer drivers with this capability .

Chapter 3 Printing

3.3.2 Creating a new label size

To create your own label size :

Click New, and Edit Label Stock appears.

Note:

User Defined cannot be renamed.

Note:

Delete is grayed out when the predefined label sizes ar e selected. In other words, you cannot delete them.

Enter a new label stock name in Name.

Change Label Size (Width and Height) and Exposed Liner Width (Left and Right). Click OK to return to the Page Setup property page.

Click Edit to change the label name, label size, or exposed liner size that is defined in Step 3.

To delete a label size that you created, select it in Name, and click Delete. When the confirmation dialog box appears, click Yes.

Chapter 3 Printing

3.3.3 Orientation

Notes:

• A preview will be shown, as each

option is selected.

• The setting made in this section can

be saved in the file as a preferred setting for a particular print job. See Section 3.3.4 for more detail.

Select the print image orientation to determine the direction that the print image will be issued

• Click Portrait, and the bottom of the print image comes out of

the printer first.

• Click Landscape, and images are rotated 90° counterclockwise

from the portrait orientation. The left edge of the print image comes out of the printer first.

• Click Portrait 180 °, and the top of the print image comes out of

the printer first.

• Click Landscape 180°, and images are rotated 90° clockwise from

the portrait orientation. The right edge of the print image comes out of the printer first.

Note:

• Effects is not available for this

version.

3.3.4 Miscellaneous

Chapter 3 Printing

Notes:

• When the page setup or print property

changing using the application software under Windows®95, just in case any application occurs, please do not mark the Enable User Commands checkbox.

• The User Commands specified

here can be saved in the file as the preferred User Commands for a particular print job. See the Printing Prefer ences below .

• Click Copies to enter the default number of copies that the printer

will print.

• Click Advanced Options. The Advanced Options Screen appears

to implement the following functions:

User Commands

Printer commands can be added at the beginning or the end of a print job. Please note familiarity with application programs and commands is required. Otherwise the printer may not function, as desired.

Chapter 3 Printing

3.3.4 Miscellaneous (Cont.)

Note:

Regardless of whether the Set Check box is marked or not, the shaded area will be enabled when saved as the preferred settings. See Sections 3.6.5 and 3.7.2 for more detail.

Printing Preferences

• In Printing Preferences, the preferred settings can be saved in the

file for a particular print job. If several kinds of print jobs are performed, it is strongly recommended to use this function to save the preferred settings in the file for each print job. When using Printing Preferences, the following settings can be saved. For more details of each setting, see the section indicated in the right column of the table below.

Tab

Page Setup

Graphics

Settings

Name Orientation User Commands Dithering Color Control Print Method Sensor Label Gap

See Section ...

3.3.1

3.3.3

3.3.4

3.4.1

3.4.3

3.6.1

3.6.2

3.6.3

Issue Mode

Stock

Cut

3.6.4

Cut Interval Feed (Fine Adjustment) Back feed (Fine Adjustment) Cut/Strip (Fine Adjustment)

3.6.5

Stop Position (Fine Adjustment)

Options

Transfer Mode Print Density Adjustment

3.7.1

3.7.2

Chapter 3 Printing

3.3.4 Miscellaneous (Cont.)

To save the settings indicated in the table, use the following procedures:

Click Advanced Options on the Page Setup property page. The Advanced Options screen appears.

Click Export. The Save Devices Settings File screen appears.

Type the file name in File Name.

Click Save. The screen returns to Advanced Options.

Click OK to return to the Page Setup property page. The settings shown on the table are saved in the file.

Chapter 3 Printing

3.3.4 Miscellaneous (Cont.)

To enable the saved settings, use the following procedures:

Click Advanced Options on the Page Setup property page. The Advanced options screen appears.

Click Import. The Open Device Settings File screen appears.

Select the saved file and click Open. The screen returns to Advanced Options.

Click OK to return to the Page Setup property page. The saved settings take effect.

Chapter 3 Printing

3.4 Graphics

This section describes in detail how to specify a graphic image that will be printed on a label, color control, color registration, and spot color setup. Click the Graphics tab to open the Graphics property page.

3.4.1 Dithering

Note: The setting made in this section can be saved in the file as a preferred setting for a particular print job. See Section 3.3.4 for more detail.

3.4.2 Color

Note: The setting made in this section can be saved in the file as a preferred setting for a particular print job. See Section 3.3.4 for more detail.

The CB-426-T3 two-color printer is designed for spot printing. Thus no dithering setting listed on the Graphic property page is reflected upon the print output.

Please note that the settings made in Color Adjustment and Dithering Setup also do not affect the spot color print output.

Click the Color Control down arrow to specify whether to print in Monochrome or Color without image color matching. When printing in color, select Color without image color matching.

Chapter 3 Printing

3.4.3 Color Setup

Important!:

Enter the ribbon color for Head 2 (Front) in Color 1, and the one for Head 1 (Back) in Color 2.

This section describes how to specify the colors of the ribbons that are loaded in the printer. T o obtain a desired print output, the ribbon colors need to be specified appropriately in Color Setup on the Graphics property page. In this section, suppose the black ribbon is loaded in Head 1 (Back) and the yellow one in Head 2 (Front). See Section 2.7.1 for more detail about the ribbon positions.

Click Color Set up on the Graphics property page.

Click the Color 1 down arrow to enter the ribbon color for Head 2 (Front). Since the yellow ribbon is loaded, select Yellow from the color list. Do not mark the Color 1 checkbox when Head 2 is not used.

3.4.3 Color Setup (Cont.)

Chapter 3 Printing

Enter the ribbon color loaded in Head 1 (Back) in the same manner. Since the black ribbon is loaded, select Black from the color list. Do not mark the Color 2 checkbox when Head 1 is not used.

Click OK to complete the color setup.

If a desired color cannot be found in the color list, click the Color 1 or 2 down arrow , and select Custom to define the color similar to the ribbon color loaded in the printer.

Click Define Custom Colors, and the Color screen appears.

Chapter 3 Printing

3.4.3 Color Setup (Cont.)

Click the color swatch to change the Hue and saturation (Sat), and then move the slider in the color gradient to change the luminescence (Lum). Finally, click Add to Custom Colors, and then click OK. The defined color will be entered in Custom colors.

Click the custom color to be used, and then click OK.

The customized color has been specified successfully.

Chapter 3 Printing

3.4.4 Color Registration

Note:

Alignment of colors may vary due to differences in thickness or type of media.

This section describes how to precisely align all colors. Color Registration is factory-adjusted. However if any color is misaligned, please perform the color registration procedures.

Click Color Registration on the Graphics property page.

Select Reference Color. The color selected here is used as the reference color to which other color is aligned. (This section describes the procedure using Black as the reference color.)

Suppose the yellow needs to be more aligned to the reference color .

• Click Align in Color 1 (Yellow). Align Color: Yellow/Black

appears.

X1 Y1

X2 Y2

X3 Y3

X4 Y4

X5 Y5

X6 Y6

X7 Y7

X8 Y8

X9 Y9

X1 Y1

X2 Y2

X3 Y3

X4 Y4

X5 Y5

X6 Y6

X7 Y7

X8 Y8

X9 Y9

3.4.4 Color Registration (Cont.)

Chapter 3 Printing

Print testing runs automatically. The printed output shows how precisely the yellow bars are aligned to black.

Note:

The “Error Writing to LPT1” message appears when performing Align All Colors without connecting the printer to the computer.

Yellow Black

Black

Yellow

(Color 0 - Yellow Sample)

Look at the result carefully. Determine which yellow bar is best aligned to black on X (horizontal) and Y (vertical) for each. In this example, X5 and Y5 are best aligned.

In step 5, since X5 and Y5 are best aligned, click X5 in Horizontal (X), and Y5 in Vertical (Y) on Align Color : Yellow/Black.

• If the yellow bars in both X and Y are aligned enough to black,

go to Step 7.

• If the yellow bars need to have more precise alignment to black,

go to Step 8.

• If the test needs to be performed again, go to Step 9.

Note: If precise adjustment cannot be made any more, this option will be grayed out.

Click Color is now aligned as closely as possible. Then click OK.

Click More precise adjustment is necessary. Click OK, and test printing starts automatically. Repeat Step 3 to 5 until the yellow bars in X and Y are aligned close enough to black.

Yellow

Black

Yellow

(Color 0 - Yellow Sample after Calibration)

Click Print this set of figures again. Testing will start automatically.

Chapter 3 Printing

3.5 Bar Fonts

This section describes how to add, delete, modify, import, export, and view available internal bar code fonts. The Bar Fonts properly format and add necessary characters to the bar codes printed when using the internal bar fonts.

• Font Name lists the currently entered bar fonts and their resolution.

• If the Show Supported Bar Fonts Only checkbox is marked, only

the bar fonts matching current head density are shown.

• Click New or Edit. The Edit Bar Code Font dialog appears.

When one of the bar fonts is selected, and then New or Edit is clicked, the bar font will be based on the selected one. See Section 3.5.1 for more detail.

• Click Delete, and the selected bar font in Font Name will be

deleted.

• Click Import to import a list of bar code fonts that have previously

been exported.

• Click Export to export the current bar code font list to a file with

the extension “.sbf”.

Chapter 3 Printing

3.5.1 Specifying a New Font Style

Note: To specify the height of a bar code, the font size should be changed in the application programs.

Notes:

• Depending on which symbology is

selected, the different Symbology Specific Options will be available. Click Help for more detail.

• When Orientation is 90° or 270°

and X dimension is 0.25 mm or over , the recommended print speed is 4 inches/s. See Section 3.6 for the print speed.

Bar font styles can be added or modified from the bar font list. More detailed bar code settings can be made, including size of bar code (character per inch), orientation, necessities of human-readability and check digit.

• In Font Name, type a name of a bar font.

• Mark the Display as Bar Font checkbox. When a bar font is

selected in the application software, an image representing the bar code will appear on the screen. Note that the exact bar code itself is not shown on the screen.

• Mark the Approximate Actual Width checkbox. When a bar

font is selected in the application software, the estimated size is shown.

• Click the Symbology down arrow to select the type of symbology.

• Click the X Dimension down arrow to specify thickness of bars

or cells, depending on the selected symbology.

• Click the Orientation down arrow to rotate the symbology.

• Click Human Readable to specify the visibility of the human

readable characters displayed with the bar codes.

• Click Ratio to specify the wide-to-narrow element ratio of the

bar code. (This option is available only when used with Full ASCII 3-of-9, Regular 3-of-9, Codabar, Interleaved 2-of-5, and MSI Plessey only.)

Chapter 3 Printing

3.5.1 Specifying a New Font Style (Cont.)

The bar fonts entered in the printer are shown in the application programs, as below.

Chapter 3 Printing

3.6 Stock

This section describes how to specify the print method, sensor, and label gap. Click the Stock tab to open the Stock property page.

3.6.1 Print Method Click the Print Method down arrow, and select Thermal Transfer

(Ribbon Save A).

Note: The setting made in this section can be saved in the file as a preferred setting for a particular print job. See Section 3.3.4 for more detail.

3.6.2 Sensor

Notes:

• See Sections 2.5 and 2.6 for more

detail.

• The setting made in this section can

be saved in the file as a preferred setting for a particular print job. See Section 3.3.4 for more detail.

The type of sensor can be selected, depending on type of media. Click the Sensor down arrow to select the type of sensor, which depends on type of media.

• Click Transmissive to use the transmissive sensor. This sensor is

designed to locate label gaps by the transmission of light.

• Select None, if there is no label gap, notch, or black mark. When

None is selected, even if any gap, notch, or black mark is on the

label, it is ignored.

• Select Reflective to use the reflective sensor. This sensor is

designed to locate black marks on the back of the tags by the reflection of light.

3.6.3 Label Gap

Notes:

• This measurement is ignored if

None is specified in Sensor.

• The setting made in this section can

be saved in the file as a preferred setting for a particular print job. See Section 3.3.4 for more detail.

• See A1.3.2 and A1.3.3 for gap

specification.

Enter the amount of space between labels (label gap) or width of a black mark in Label Gap. If a proper value is not entered, the print start position will be misaligned.

Chapter 3 Printing

3.6.4 Issue Settings

Note: The settings made in this section can be saved in the file as the printing prefer ences for a particular print job. See Section 3.3.4 for more detail.

Issue mode, cut interval and print speed can be specified.

Note: Please select Batch Mode (with Back Feed), if the Cutter Module (option) is installed on the printer.

Note: DIP Swtich A Switch 2 must be ON to enable the cutter. See Appendix A2 for the setting of the switches.

Note: When selecting 90° for the orientation of the bar font, select 4 inches/sec.

Click the Issue Mode down arrow, and select either Batch Mode (with Back Feed) or (no Back Feed).

In Cut, Disabled is selected by default. However if the Cutter Module (option) is installed on the printer, click the Cut down arrow, and select one of the following options:

• Select After Every Label, if a cut is required after each label is

printed.

• Select After Entire Job, if a cut is required after the entire print

job is printed.

• Select Specified Interval, if a cut is required after the number of

labels, specified in Interval is printed. The cut interval option defaults to 3. In other words, cutting is performed every third label. The value in Interval can be changed by entering a new value.

Click the Print Speed down arrow , and select either 6 inches (152.4mm)/s or 4 inches (101.6mm)/s.

3.6.5 Fine Adjustment

Note: The settings made in this section can be saved in the file as the printing prefer ences for a particular print job. See Section 3.3.4 for more detail.

Chapter 3 Printing

Notes:

• See Appendix 5 for further information.

• For back feed and cut/strip fine

adjustments, the Cutter Module must be installed and enabled.

In Fine Adjustment, the following can be adjusted. First mark the Set checkbox, and the items which can be adjusted will appear. Depending on the Issue Settings, some of the items cannot be adjusted. (They are grayed out.)

• In Feed, the print start position can be adjusted.

• In Backfeed, the length of label stock that is fed back before

printing, can be specified. Depending on the type or size of media, the print start position of ONLY the FIRST label or tag may be different from what is defined in the Feed fine adjustment. If there is a difference that is not permissible, adjust the back feed distance. This adjustment does not have any impact upon the print start position after the first label or tag.

• In Cut/Strip, the cut position can be adjusted.

• In Stop Position, the stop position of the media after printing can

be adjusted. This allows the media to stop at the position, so it can be cut off easily.

Chapter 3 Printing

3.7 Options

This section describes how to specify the transfer mode of graphics data and make a print density adjustment. Click the Options tab to open the Options property page.

3.7.1 Transfer Mode

Notes:

• This setting may need to be changed

depending on the computer configuration.

• The setting made in this section can

be saved in the file as a preferred setting for a particular print job. See Section 3.3.4 for more detail.

3.7.2 Print Density Adjustment

Notes: The setting made in this section can be saved in the file as a preferred setting for a particular print job. See Section 3.3.4 for more detail.

The type of transfer mode for graphics to the printer is specified here. Run Length Encoding is the recommended transfer mode due to its high transfer rate. When using Uncompressed 8-bit (Overwrite), or

Uncompressed 4-bit (Overwrite), the same output as Run Length Encoding can be obtained, but the data transfer speed slows down.

Print density needs to be adjusted to avoid blurred or light print caused by a combination of the media with the ribbon. Mark the Set Checkbox, and the print density for each color can be adjusted. The print density value can be adjusted by entering a value or by clicking up or down arrows.

Chapter 3 Printing

3.8 Testing

Note: The “Error W riting to LPT1” message appears when trying to use the functions in the T esting property page without connecting the printer to your computer .

This section describes how to perform maintenance and printer testing. The T esting property page can help determine how well the computer is communicating with the printer and verify that certain settings are correct. Click the Testing tab to open the Testing property page.

3.8.1 Testing Print Test Label

See Section 3.9.1 for further information.

Check Print Head

Click Check Print Head to begin running the printer’ s built-in head test.

Click the Head down arrow to select the print head to check. Mark the Specify Range checkbox to specify the range for the print head check. Click OK to start checking the print head. If there are problems with the print head, an error message will appear on the printer’s Message Display , and the print head must be replaced right away.

Send File to Printer and Logging Options

These two buttons are used by a technician for a system integration purpose. So typically, you do not have to use these buttons. Please contact your authorized service representative before using the buttons.

Chapter 3 Printing

3.8.2 Maintenance

CAUTION!

Do not load a normal ribbon when specifying Premium for the type of ribbon, as this may cause the ribbon to be melted.

Ribbon Settings

Click Ribbon Settings to specify the type and width of the ribbon, as well as the ribbon motor voltage.

• In Ribbon, select the color that is loaded in the printer.

• Click the Type down arrow to select the type and width of ribbon

to be used.

• In Ribbon Motor Voltage Fine Adjustment, mark the Set

checkbox to make a fine adjustment for the rewind motor and the back tension motor voltage.

Please enter the proper value for the Ribbon Motor Voltage Fine Adjustment according to the table below.

No.

Ribbon Parts No

Normal Ribbon

BRCB109300-AB

BRCB109300-AM

BRCB109300-AC

BRCB109300-AY

BRCB088300-AB

BRCB088300-AM

BRCB088300-AC

BRCB088300-AY

BRCB068300-AB

BRCB068300-AM

BRCB086300-AC

BRCB068300-AY

BRBLK109A3

BRMAG109A3

BRCYN109A3

BRYEL109A3

Super Premium Ribbon

BRBLK109D4

BRMAG109D4

BRCYN109D4

BRYEL109D4

BRBLK088D4

BRMAG088D4

BRCYN088D4

BRYEL088D4

BRBLK068D4

BRMAG068D4

BRCYN068D4

BRYEL068D4

Ribbon

0:Black 1:Magenta 2:Cyan 3:Yellow 0:Black 1:Magenta 2:Cyan 3:Yellow 0:Black 1:Magenta 2:Cyan 3:Yellow 0:Black 1:Magenta 2:Cyan 3:Yellow

0:Black 1:Magenta 2:Cyan 3:Yellow 0:Black 1:Magenta 2:Cyan 3:Yellow 0:Black 1:Magenta 2:Cyan 3:Yellow

Set Values in Ribbon Settings

Ribbon Motor Voltage Fine

Type

Normal (109)

Normal (68)

Premium (109)

Premium (68)

Set

Adjustment

Rewind

Motor

-10 to -20

-15

-20

-10 to -20

-20

Feed

Click Feed to advance the label or tag.

Reset

Reset is not available for this model.

Cut

Click Cut to feed and cut a label and tag.

Back Tension

Motor

-5

-10

Necessity of Cool

Release Enhancement

(Hot Release Ribbons)

Yes

(Cold Release Ribbons)

Yes

(Cold Release Ribbons)

Yes

(Cold Release Ribbons)

Yes

(Cold Release Ribbons)

Width (mm)

Remarks

109

Available Media

Width (mm)

85 to 110

65 to 85

45 to 65

85 to 110

65 to 85

45 to 65

Chapter 3 Printing

3.9 Print Test

3.9.1 Procedures

When the installation of the printer driver and settings of the printer properties are complete, perform a print test to verify that the printer is communicating with the computer, and that the properties are set correctly. Before starting the print test, please make sure of the following:

• Printer is turned on.

• Interface cable is connected to the printer properly.

• Top Cover is closed.

• “ON LINE” is displayed on the printer’s Message Display.

• Media and ribbons are loaded properly.

• Sensor position is adjusted correctly according to the media loaded.

• Sensitivity of the media sensor is adjusted.

There are two ways to perform the print test.

Click Print Test Page on the General property page.

Click Print T est Label on the Testing property page.

The print test sample will be printed out if the printer is communicating with the computer properly as follows:

(Print T est Sample)

Chapter 3 Printing

3.10 Printing a Label

To print a 4 x 4-label created using Microsoft® W ord Pad, follow the instruction in this example.

On the File menu, click Print.

Note: If another printer is selected, click the Name down arrow, and select the CB-426-T3 printer.

Make sure that “TEC CB-426-T3” is selected in Name. Click Properties.

3.10 Printing a Label (Cont.)

Note: Only five property pages ar e available in the application programs: Page Setup, Graphics, Stock, Options, and About.

Chapter 3 Printing

Be sure to check the following in each property page before printing:

• Label size and orientation. See Section 3.3 for more detail.

• Dithering and intensity. See Section 3.4 for more detail.

• Print method, sensor, label gap, issue mode, print method, fine

adjustment, and so on. See Sections 3.6 for more detail.

• Print density adjustment. See Section 3.7 for more detail.

Note: If the ERROR LED flashes or illuminates, and an error message appears on the printer’s Message Display, an err or has occurred. Please see Chapter 6 to take the proper action.

Note: In an application program, the fonts contained in the printer can be applied to text by specifying the printer fonts named “TEC XXXX”

When finished checking the property pages, click OK to return to the Print dialog.

Set Print range and Number of copies, and click OK to start printing the label.

• The ON LINE LED flashes when the printer is communicating

with your computer.

• The ON LINE LED illuminates while printing.

This completes printing a sample label.

4. Online Mode

This chapter describes usage and purpose of the keys on the Operation Panel in Online Mode. When the printer is in Online Mode and connected to a computer, normal operation of printing images on labels or tags can be accomplished.

Chapter 4 Online Mode

4.1 Operation Panel

Note: A near end condition is selected by the DIP Switch. See Appendix 2 for more detail.

The figure below illustrates the Operation Panel and key functions.

Message Display (LCD)

ON LINE LED

POWER LED

FEED Key

POWER ON LINE ERROR

FEED RESTART PAUSE

RESTART Key

ERROR LED

PAUSE Key

The Message Display shows messages in alphanumeric characters and symbols to indicate the printer’s status. Up to 16 characters can be displayed on one line. There are three LED’s on the Operation Panel.

LED

POWER

ON LINE

Illuminates when...

The printer is turned on . The printer is ready to print.

Flashes when...

The printer is communicating with your computer.

ERROR

Any error occurs with the printer.

The ribbon supply is low or in a near end condition.

Note: Use the RESTART key to resume printing after a pause condition, or after clearing an error.

There are three keys on the Operation Panel.

PAUSE

RESTART

FEED

To stop printing temporarily.

To restart printing.

To feed the media.

Chapter 4 Online Mode

4.2 Operation

When the printer is turned on, the “ON LINE” message appears on the Message Display . It is shown during standby or normal printing.

ON LINE

The printer is turned on, standing by, or printing.

NO PAPER

If any error occurs during printing, an error message appears. The printer stops printing automatically.

ON LINE

T o clear the error , press the REST AR T key . The printer resumes printing.

PAUSE

If the PAUSE key is pressed during printing, the printer stops printing temporarily.

4.3 Reset

Note:

If the RESTART key is held for less than 3 seconds when the printer is in an error or pause state, the printer restarts printing. However, when a communication error or command error occurs, the printer r eturns to an idle condition.

ON LINE

When the REST ART key is pressed, the printer resumes printing.

Clears the print data that was sent to the printer from the computer, and has the printer return to an idle condition by the reset operation.

ON LINE

The printer is turned on, standing by, or printing.

PAUSE

To stop printing, or clear the data sent from the computer, press the PAUSE key. The printer stops printing.

ON LINE

Press the RESTART key for 3 seconds or longer. The data that was sent from the computer will be cleared, and the printer returns to an idle condition.

5. Maintenance

This chapter describes how to perform normal maintenance. To maintain the printer performance and quality print, please clean the printer regularly, or whenever media or ribbons are replaced.

• Be sure to disconnect the power cord before performing

• The print heads may become hot. Do not touch the print

• Do not pour water directly onto the printer.

Chapter 5 Maintenance

CAUTION!

maintenance, as this may cause an electric shock.

head.

5.1 Cleaning

5.1.1 Print Head/Platen

CAUTION!

• Do not allow any hard objects

to contact the print head or platen, as this may cause damage to them.

• Do not use any volatile

solvent including thinner and benzene, as this may cause discoloration of the cover, print failure, or breakdown of the printer.

• Do not touch the print head

element with bare hands, as static may damage the print head.

The following sections describe periodic cleaning of the unit.

Turn off the printer. Open the Top Cover.

Turn the Head Lever to the OPEN position. Remove the Ribbon Module from the printer.

Lift the print head block.

Clean the print head element using the supplied Thermal Head Cleaner.

Print Head Block

Print Head

Element

Thermal Head Cleaner

Lift the near side of the Guide Plate. Pull and remove it from the Platen.

Note:

When reinstalling the Guide Plate, place the end of the Guide Plate on the Platen Shaft, and slide it into the end. Then fit the front of the Guide Plate into the Platen Shaft.

Wipe the Platen with a soft cloth moistened with ethyl alcohol.

Guide Plate

Platen

Platen Shaft

Platen

Chapter 5 Maintenance

5.1.2 Pinch Roller/Feed Roller/Media Guide

Caution!

Do not use the supplied Feed Roller Brush except for cleaning the Feed Roller, as it is a metal brush.

Note: As a guide, please clean the Feed Roller every 100km of the printing distance.

5.1.3 Fan Filters

Turn off the printer. Open the Top Cover.

Turn the Pinch Roller Lever to the ROLLER RELEASE position to open the Pinch Roller Unit. Remove the loaded media from the printer.

Wipe the Pinch Roller and Media Guides with a soft cloth moistened with ethyl alcohol.

Clean the Feed Roller using the supplied Feed Roller Brush.

Pinch Roller

Feed Roller Media Guides

Feed Roller Brush

Turn off the printer. Unplug the power cord.

CAUTION!

Reinstall the Fan Filters after drying them completely, as this may rust the Fan Retainer or cause a breakdown of the printer.

Remove the Fan Filters.

Filter Pad

Filter Retainer

Air Vents (Cooling Fans)

Wash the Fan Pads with a neutral detergent. Then squeeze the detergent out of the Filter Pads, and dry them well.

Reinstall the Fan Filters in the reverse order of removal. See Section 2.1.1 for more detail.

Chapter 5 Maintenance

5.1.4 Covers and Panels

CAUTION!

Do not use any volatile solvent including thinner and benzene, as this may cause discoloration or distortion of the cover.

5.1.5 Ribbon Modules

Wipe the cover or front panel with a dry and soft cloth. Wipe dirt with a soft cloth moistened with a little water.

Wipe anywhere the ribbon touches the ribbon module with a dry and soft cloth.

Front Rear

Chapter 6 Troubleshooting

6. Troubleshooting

This chapter lists the error messages or possible problems and their solutions.

Important!

If a problem cannot be solved by taking actions described in this chapter, do not attempt to repair the printer. Turn off and unplug the printer. Then contact an authorized service representative for assistance.

6.1 Error Messages

Notes:

• If an error is not cleared by pressing the RESTART key, turn the printer off and then on.

• After the printer is turned off, all print data in the printer is cleared.

• “####” indicates remaining label count up to 9999 (in pieces).

• “*” indicates which color print head has a problem, as follows:

1: Head 1 (Back) 2: Head 2 (Front)

Error Messages

HEAD OPEN *

HEAD OPEN ####*

COMMS ERROR

PAPER JAM ####

Problems/Causes

The print head block was opened in Online Mode.

Feed or printing has been attempted with the print head block open.

A communication error has occurred.

1 The media is jammed at the

media path. The media is not fed smoothly.

2 A wrong media sensor is

selected for the media that is loaded.

3 The Black Mark Sensor is

not aligned to the black mark on the media.

4 Size of the loaded media is

not consistent with the programmed size.

5 The Feed Gap Sensor cannot

distinguish the print area from a label gap.

Solutions

Close the print head block. Then press the RESTART key.

Make sure the interface cable is firmly connected to the computer, and the computer is turned on.

1 Remove the jammed media, and clean

the Platen, Feed Roller and Pinch Roller. Then reload the media properly . Finally press the RESTART key.

2 T urn the printer off and then on. Then

select the media sensor supporting the media that is loaded. Finally resend the print job.

3 Adjust the sensor position. Then press

the RESTART key.

4 T urn the printer off and then on. Replace

the loaded media to match the programmed size, or select a programmed size that matches the loaded media. Finally resend the print job.

5 Adjust sensitivity of the media sensor .

If this does not solve the problem, turn off the printer, and call an authorized service representative.

Chapter 6 Troubleshooting

Error Messages

CUTTER ERROR####

(Only when the Cutter Module is installed on the printer)

NO PAPER ####

RIBBON ERR.####*

EXCESS HEAD TEMP

COVER OPEN

Problems/Causes

The media is jammed at the cutter.

1 The media runs out.

2 The media is not loaded

properly.

3 The Supply Shaft is rotating in

the wrong direction.

4 The media is slack. The ribbon is not fed

successfully.

The print head is overheated.

The Top Cover was opened in Online Mode.

Solutions

Remove the jammed media. Then press the REST ART key . If this does not solve the problem, turn off the printer, and call an authorized service representative.

1 Load new media. Then press the

RESTART key.

2 Load the media properly. Then press

the RESTART key.

3 Switch to the right Back Tension

Selector.

4 Take up any slack in the media. Remove the Ribbon Module, and check

status of the ribbon. Replace the ribbon, if necessary . If the problem is not solved, turn off the printer, and call an authorized service representative.

Turn off the printer, and allow it to cool down (about 3 minutes). If this does not solve the problem, call an authorized service representative.

Close the Top Cover. Then press the RESTART key.

COVER OPEN ####

PAPER SET ERROR

PAPER ERROR ####

EXCESS P/S TEMP

NO RIBBON ####*

HEAD ERROR *

Other Error Messages

Feed or printing has been attempted with the Top Cover open.

The Pinch Roller Unit is not released in Online Mode.

While feeding or printing, the Pinch Roller Unit became unlocked.

The power supply unit is overheated.

The ribbon has run out.

There is a problem with the print head.

Hardware or software problems may have occurred.

Close the Top Cover. Then press the RESTART key.

Lock the Pinch Roller Unit properly. Then press the RESTART key.

Turn off the printer, and allow it to cool down (about 3 minutes). If this does not solve the problem, call an authorized service representative.

Load a new ribbon. Then press the RESTART key.

Replace the print head. Then press the RESTART key.

Turn the printer off and then on. If this does not solve the problem, turn off the printer again, and call an authorized service representative.

6.2 Possible Problems

This section describes problems that may occur when using the printer, and their causes and solutions.

Chapter 6 Troubleshooting

Possible Problems

The printer will not turn on.

The media is not feeding.

Nothing is printed on the media.

The printed image is blurred.

A streak appears on the printed image.

Causes

1 The power cord is disconnected. 2 The AC outlet is not functioning

correctly .

3 The fuse has blown, or the

circuit breaker has tripped.

1 The media is not loaded

properly.

2 The printer is in an error

condition.

1 The media is not loaded

properly.

2 The ribbon is not loaded

properly.

3 A print head is not installed

properly.

4 The ribbon and media are not

matched.

5 The print density fine

adjustment value is too low.

1 The ribbon and media are not

matched.

2 The print head is not cleaned.

1 The print head is not cleaned. 2 There is a problem with the print

head.

Solutions

1 Plug in the power cord. 2 Make sure that power is

supplied using another electric appliance.

3 Check the fuse or breaker.

1 Load the media properly.

2 Resolve the error in the

Message Display. (See Section

6.1 for more detail.)

1 Load the media properly.

2 Load the ribbon properly.

3 Install the printer head properly .

Secure the print head by turning the Head Lever to the LOCK position

4 Select an appropriate ribbon for

the media type used.

5 Increase the print density fine

adjustment value.

1 Select an appropriate ribbon for

the media type used.

2 Clean the print head using the

supplied Thermal Head Cleaner .

In System Mode, print out the slant line patterns for all four colors. Then perform the print head check. If the check is successful, just clean the print head. If any problem is detected, replace the print head.

Chapter 6 Troubleshooting

6.3 Removing Jammed Media

6.3.1 From the Pinch Roller Unit

This section describes in detail how to remove jammed media from the printer.

Remove the jammed media from the Pinch Roller Unit as follows:

Open the Top Cover.

Lift the Pinch Roller Lever to the ROLLER RELEASE position to open the Pinch Roller Unit.

Pull out the Media Pressure Plate, and remove the jammed media.

Pinch Roller Unit

Media Pressure Plate

Pinch Roller Lever

6.3.2 From the Print Head Block

CAUTION!

Do not scratch the print head or platen using any sharp tool, as this may cause media feed failure or breakdown of the printer.

Note: See Section 5.1.1 for more detail for removing the Guide Plates.

Clean the Pinch Roller Unit as described in Section 5.1.2.

Remove the jammed media from the print head block as follows:

Open the Top Cover.

Turn the Head Levers to the OPEN position. Remove the Ribbon Modules.

Lift the print head blocks.

Remove the Guide Plates. Then remove the jammed media.

Pinrt Head Blocks

Guide Plate

Clean the print head blocks using the Thermal Head Cleaner, as described in Section 5.1.1.

Chapter 6 Troubleshooting

6.4 When the Ribbon is Torn Apart

This is a quick-fix procedure just in case the ribbon is torn apart in the middle of printing.

Turn the printer off. Unplug the power cord. Open the T op Cover .

Turn the Head Lever to the OPEN position. Remove the Ribbon Module containing the torn ribbon.

Remove the ribbon torn from the Ribbon Module.

Cut the torn parts off straight.

Align the torn ribbon carefully , and place a piece of tape completely across both cut ends.

Tape

Reload the ribbon in the Ribbon Module.

Wind the ribbon by hand a few times so that the torn part is not used for printing.

Appendix 1 Specifications

Appendix 1 describes the printer specifications and supplies for use on the CB-426-T3 two-color printer.

A1.1 Printer

This is the printer specification.

Item

Supply voltage

Power consumption

Operating temperature range Relative humidity Print head density Printing method Print speed

Available media width (including backing paper) Effective print width (max.) Issue mode

Message display Ribbon color

Dimension

Weight

Available print font

Available bar font

Rotations Standard interface

Model

CB-426-T3-QQ

100 to 120V +10% 50/60Hz

3.5A, 300W maximum during a print job 360mA, 30W maximum during standby

40°F to 104°F (5°C to 40°C) 25% to 85% RH (no condensation) 305dpi (12 dots/mm) Thermal transfer

• 4 inches/sec. (101.6mm/sec.)

• 6 inches/sec. (152.4mm/sec.)

2 in. to 4.4 in (50mm to 110mm) 4 in. (100.0mm)

• Batch (with back feed)

• Batch (no back feed)

• Cut (Cut Mode is enabled only when the Cutter

Module is installed.) 16 characters/line Spot colors

13.7 in. (W) x 20.4 in. (D)* x 15.1 in. (H) (350mm (W) x 520mm (D)* x 385mm (H)) * 320 in. (800mm) when the Supply Shaft Holder is installed.

About 77lb (35kg) (Media and ribbons are not included.)

Times Roman, Helvetica, Letter Gothic, Prestige Elite, Courier, Presentation, OCR-A, OCR-B, Outline

JAN, EAN, UPC, NW-7,CODE39/93/128/, MSI, Industrial 2 of 5, Data Matrix™, PDF417™, QR code

0°, 90°, 180°, 270°

• Serial interface (RS-232C)

• Parallel interface (Centronics) ECP Mode

• Expansion I/O interface

Notes:

•Data Matrix™, is a trademark of International Data Matrix Inc., U.S.

•PDF417TM is a trademark of Symbol Technologies Inc., US.

•QR Code is a trademark of DENSO CORPORATION.

Appendix 1 Specifications

A1.2 Options

A1.3 Media

A1.3.1 Media Type

Note:

• Labels are r olled outside, and tags are

rolled inside. Whichever media you use, load it with print side facing up.

Label

• The label length (pitch) will be

1300 mm if a SIMM is added to the printer .

Tag

Name

Cutter Module

Ribbon Module

Model

CB-1204-QM CB-1004-QM

Description

Rotary cutter for cutting media without stopping Spare ribbon module

Please make sure that the media that will be used is approved by TOSHIBA TEC. The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC. For information regarding TOSHIBA TEC-approved media, please contact an authorized service representative.

Two types of media can be loaded for this thermal transfer printerlabel or tag. The table below shows size and shape of the media available for this printer.

Label Tag

Paper Width

Length (Pitch)

Thickness

Max. Roll Diameter

Winding Method

Paper Core

50.4 to 110 mm 50.4 to 110 mm

10 to 1050 (1300) mm 10 to 999 mm

130 to 170 µm 100 to 290 µm

φ230 mm

Rolled outside Rolled inside

ID φ76.2 mm +_ 0.3 as standard

• The ratio “Label length” to “Gap length” must be 3:1 or more.

• In Cut Mode, the minimum “Pitch” must be 30 mm or more.

• The paper width for the label includes its backing paper.

• As backing paper, glassine 7K blue or equivalent must be used.

(The backing paper to be used must have a transmission factor of 22% or higher.)

• In Cut Mode, the cut should not be performed on the label, but on

the gap between labels. When labels with perforation are used, it is necessary to test and confirm the cutting performance thoroughly beforehand.

• The gap length must be 6 mm or more, and the cut position must

be adjusted so that the cutter cuts in the center of the gap.

Media Core Outside Diameter

Label Roll Diameter

Appendix 1 Specifications

A1.3.1 Media Type (Cont.)

A1.3.2 Detection Area of the

Transmissive Sensor

The formula below shows the relation between paper roll length and paper core diameter.

L =

-d2 ) π 4 t

L : Paper length D : Paper roll diameter d : Paper core outside diameter t : Paper thickness

(π= 3.14...)

For calculation, the units of the factors must be the same.

The Transmissive Sensor is movable from the center to the left edge of media. The Transmissive Sensor detects a gap between labels, as illustrated below .

Area to be detected

Sensor Position

Label Gap Label

Min. 12mm

Center of Media

Image printed on this side

Media Feed Direction

Note: This printer does not support a roll of tags with round holes.

Min. 2.0mm

(Min. 6.0mm with the

Cutter Module installed)

Sensor Movable within this range

The Transmissive Sensor detects a hole on a roll of tags, as illustrated below .

Center of Paper

Rectangular Hole

Sensor Position

Min. 2.0mm

Min. 12mm

Sensor movable within this range

Image printed on this side

Media Feed Direction

Appendix 1 Specifications

A1.3.3 Detection Area of the

Reflective Sensor

A1.3.4 Effective Print Area

The Reflective Sensor is movable from the left edge to the center of media. The reflection factor of the black mark must be 10% or lower with a waveform length of 950 nm. The Reflective Sensor should be aligned to the center of the black mark.

Sensor positioned

at the center

Min. 2.0mm

Min. 12mm

Center of Media

Sensor movable within this range

Detecting the black mark on the back

Media Feed Direction

The figure below illustrates the relation between head effective print width and media width (when the four print heads are center-aligned in the X direction).

Out of Print

Range

Out of Print

Range

Notes:

• Printing quality in the shaded area

is not guaranteed.

• Printing quality in the 1-mm width

area around the media is not guaranteed in addition to the shaded area.

• The center of media is positioned

at the center of the print heads.

• Printing outside of the effective

print area may cause print failure even on the guaranteed print area.

• If a roll of tags has rectangular

holes, print quality in the 1-mm width around the hole is not guaranteed.

4mm 4mm

101.6mm +_ 0.2

(Head Effective Print Range)

110mm

(Max. Media Width)

The figure below shows you the effective print area on the media.

Area detected

Start Line

1.5 mm from the left edge

of media

1mm

Guaranteed Print Area

Area detected

1mm

Media Width

(including backing paper width)

Media Height 10mm to 1050mm

1.5 mm from

the right edge

of media

Media Feed Direction

1mm

Appendix 1 Specifications

A1.4 Ribbon

Please make sure that the ribbon will be used is approved by TOSHIBA TEC. The warranty does not apply to any problem caused by using non-approved ribbons. For information regarding TOSHIBA TEC-approved ribbon, please contact a sales representative.

Type

Width

Length

Outside Diameter

The table below shows you the correlation between ribbon width and media width (backing paper not included).

Ribbon Width

68mm 88mm

109mm

68mm, 88mm, and 109mm

Spool Type

300m

φ 67mm (max.)

Media Width

50 to 65 mm

65 to 85mm

85 to 110mm

Appendix 2 DIP Switches

Appendix 2 describes functions of the DIP switches. The DIP switches are used to change a printer specification.

Appendix 2 DIP Switches

CAUTION!

Please turn off the printer when changing the DIP switch settings, as this may cause an electric shock.

T o enable a new specification, please turn the printer off and then on.

The DIP switches A and B are located on the rear of the printer, as illustrated below.

DIP Switch B

DIP Switch A

Appendix 2 DIP Switches

A2.1 DIP Switch A

Notes:

• The shaded areas are the factory

default settings. “OFF” means “OPEN”.

• See A2.3 for further information

about the ribbon near end detection.

No.

ON/OFF Function

OFF

OFF OFF

ON OFF

OFF ON

ON ON

6 7 8

OFF OFF OFF

ON OFF OFF

OFF ON OFF

ON ON OFF

OFF OFF ON

ON OFF ON

OFF ON ON

ON ON ON

Without

With

Online Mode

Program loading mode

No detection of ribbon near end.

Pause when the ribbon near end is detected. The ribbon near end status is sent to the PC. Continues printing when the ribbon near end is detected. The ribbon near end status is not sent to the PC. Continues printing when the ribbon near end is detected. The ribbon near end status is sent to the PC.

English

German French Dutch Spanish Japanese Not used Not used

Must be set to OFF

Cutter Module

Must be set to OFF

Ribbon near end detected.

Language to display LCD error message

Appendix 2 DIP Switches

Note: The shaded areas are the factory default settings. “OFF” means “OPEN”.

No.

OFF OFF

OFF ON

OFF OFF

OFF ON

ON/OFF FunctionA2.2 DIP Switch B

ON OFF

ON ON

OFF

ON OFF

ON ON

2400 BPS 4800 BPS

9600 BPS

19200 BPS

1 bit

2 bits 7 bits

8 bits

Without

With EVEN

ODD

XON/XOFF (No XON is output at the power on time) (No XOFF is output at the power off time.) READY/BUSY (DTA) (No XON is output at the power on time) (No XOFF is output at the power of time)

XON/XOFF+READY/ BUSY (XON is output at the power on time) (XOFF is output at the power of time)

XON/XOFF (XON is output at the power on time.) (XOFF is output at the power off time.)

Baud rate

Stop bit length

Data length

Parity check Parity check

(effective when DIP SW #5 set to ON.)

Data protocol

Appendix 2 DIP Switches

A2.3 Ribbon Near End

Detection

This section gives you additional information regarding ribbon near end detection.

• The printer detects that the ribbon is about to run out, when 10 +_

7m of ribbon is remaining.

• When the ribbon is about to run out, the ERROR LED flashes.

When replacing the ribbon, the printer resumes printing. Then the ERROR LED is turned off. When replacing one ribbon, if there is another ribbon that is about to run out, the ERROR LED remains flashing.

• Switches in DIP Switch A can be changed to specify how the

printer operates when the ribbon is about to run out.

When detecting that the ribbon is about to run out, the ERROR LED flashes, and the printer stops printing temporarily, as if the P AUSE key were pressed. Press the RESTART key to resume printing.

When detecting that the ribbon is about to run out, the ERROR LED flashes. However the printer does not stop printing until the ribbon runs out completely or finishes the print job.

• While the ERROR LED is indicating that one ribbon is about to

run out, the printer does not detect that another ribbon is almost running out.

• When using Ribbon Save Mode, the printer cannot detect that the

ribbon is about to run out, unless the ribbon advances over 50mm.

Appendix 3 Quick Reference for Printing

The tables below outline the actions necessary to modify the printer settings.

1 Label Settings

Actions

Enter a name of label stock.

Specify label size (including width and length). Specify an amount of space between labels. Select the media sensor. Make a fine adjustment (including feed or back feed amount and cut position). Adjust print density.

Align colors.

Specify the type of ribbon to be used. Adjust the Ribbon Motor Voltage.

Page Setup (TAB) ➞ New (Button) ➞ Edit Label Stock Page Setup (TAB) ➞ New (Button) ➞ Edit Label Stock Stock (TAB) ➞ Label Gap

Stock (TAB) ➞ Sensor Stock (TAB) ➞ Fine Adjustment

Options (TAB) ➞ Print Density Adjustment ➞ Set (Checkbox) Graphics (TAB)

➞Color Registration (Button) ➞ Align All Colors (Button) Testing (TAB) ➞ Ribbon Settings (Button) ➞ Ribbon ➞Type

Testing (TAB)

➞ Ribbon Settings (Button) ➞ Ribbon Motor Voltage Fine Adjustment ➞ Set (Checkbox).

Path to Find the Property Page

See Section...

3.3.2

3.6.3

3.6.2

3.6.5

3.7.2

3.4.4

3.8.2

2 Issue Mode Settings

Actions

Specify the orientation. Specify the print speed. Specify the ribbon colors. Specify the type of Ribbon Save. Specify a cut interval. Specify whether to perform back feed. Select the dithering pattern.

Path to Find the Property Page

Page Setup (TAB) ➞ Orientation Stock (TAB) ➞ Print Speed (in Issue Settings) Graphics (TAB) ➞ Spot Color Setup (Button) Stock (T AB) ➞ Print Method (in Media Settings) Stock (TAB) ➞ Cut (in Issue Settings) Stock (TAB) ➞ Issue Mode (in Issue Settings)

Graphics (TAB)➞ Dithering

See Section...

3.3.3

3.6.4

3.4.3

3.6.1

3.6.4

3.4.1

3 Other Settings

Appendix 3 Quick Reference for Printing

Actions

Select the graphics transfer mode.

Feed labels/tags. Cut labels/tags. Check if there is any problem with the print head. View the license information. V iew the printer driver information. Select the language to display.

Select the measuring unit.

Specify the User Commands.

Use the Line Command.

Specify bar code settings.

Path to the Property Page

Options (TAB) ➞ Transfer Mode (in Graphic Options) T esting ( TAB) ➞ Feed (Button) T esting ( TAB) ➞ Cut (Button) T esting ( TAB) ➞ Check Print Head (Button)

About (TAB) ➞ License (Button) About (TAB) ➞ Version (Button) Regional Settings (TAB) ➞ Language (in Language Selection) Regional Settings (TAB) ➞ Units (in Measurement System) Page Setup (TAB)

➞ Advanced Options (Button) ➞ User Commands

Page Setup (TAB)

➞ Advanced Options (Button) ➞ Device Lines Bar Fonts (TAB) ➞ New (Button) ➞ Edit Bar Code Font

See Section...

3.7.1

3.8.2

3.8.1

3.3.4

3.5.1

Appendix 3 Quick Reference for Printing

The table below summarizes the tabs and functions available for the printer.

TAB

General

Details

Color Management

Stock

Options

Testing

About

Sharing

Regional Setting

Page Setup

Graphics

Bar Fonts

Display the printer name. Type and display the comment. Specify the separator page. Perform the test print. Display the printer name. Specify the output port. Select the printer driver to be used. Make the timeout settings. Make the spool settings. Make the port settings.

Specify the type of Ribbon Save. Select the media sensor to be used. Specify an amount of space between labels. Specify whether to perform back feed in the Issue Mode. Enable the cutter option and specify a cut interval. Specify the print speed. Make a fine adjustment (including feed or back feed amount and cut position). Select the graphics transfer mode. Adjust print density. Specify a type of ribbon to be used. Adjust the Ribbon Motor Voltage. Feed labels or tags. Cut labels or tags.

Perform the test print. Check if there is any problem with the print head. View the license information. View the printer driver information. Make the Sharing Settings.

Select the language to be displayed. Select the measuring unit. Specify the label stock (only Label Size). Select the orientation (tag rotation). Specify the number of copies to be printed out. Specify the User Command. Specify the device lines. (The Line Command is used.) Select the dithering pattern. Specify whether to print in color or monochrome. Perform color registration (alignment). Specify the ribbon colors. Specifying bar code font settings.

Function

See Section...

3.3.1 & 3.3.2

3.6.1

3.6.2

3.6.3

3.6.4

3.6.5

3.7.1

3.7.2

3.8.2

3.8.1

3.3.3

3.3.4

3.4.1

3.4.2

3.4.4

3.4.3

3.5.1

Remarks

Please refer to the user’s manual of your computer.

The Cutter Module required.

Please refer to the user’s manual of your computer.

Appendix A4 Message and LED

Appendix 4 Message and LED

Appendix 4 describes the messages displayed on the Operation Panel.

Symbols in the Message 1

: The LED illuminates. : The LED is flashing. : The LED is turned Off.

####: Remaining label count Up to 9999 (in pieces)

%%%: Remaining memory capacity for storing writable characters and logos 0 ~ 715 (in K bytes)

*: Print head block that has a problem. 1: Head 1 (Back) 2: Head 2 (Front)

No.

LCD Messages

ON LINE

HEAD OPEN *

PAUSE

COMMS ERROR

PAPER JAM ####

CUTTER ERROR####

NO PAPER ####

RIBBON ERR.####*

HEAD OPEN ####*

LED Indication

POWER ONLINE ERROR

Printer Status

In Online Mode In Online Mode

(The printer in communication) The print head was opened in Online Mode.

The printer is paused. A parity error, overrun error or

framing error has occurred during communication through RS-232C. The media is jammed during paper feed. A problem has occurred at the Cutter Module. The media has run out, or the media is not loaded on the Supply Shaft Holder properly. The ribbon has run out, or has been torn. A problem has occurred with the sensor that determines the torque for the ribbon motor. Feed or printing was attempted with the print head open.

Restoration

by RESTART

key Yes/No

Acceptance of

Status Request

Reset Command

- YES

YES YES

Yes/No

EXCESS HEAD TEMP

COVER OPEN

COVER OPEN ####

PAPER SET ERROR

PAPER ERROR ####

EXCESS P/S TEMP

SAVING %%%

The print head is overheated. The cover was opened in Online

Mode. Feed or printing was attempted with the print head open. The Pinch Roller Unit is not locked in Online Mode. Feed or printing was attempted with the Pinch Roller Unit unlocked.

The power supply unit is overheated. In writable character or logo save

mode

NO YES

YES YES

NO YES

- YES

Appendix A4 Message and LED

No.

LCD Messages

FLASH WRITE ERR.

FORMAT ERROR

FLASH CARD FULL

NO RIBBON ####*

HEAD ERROR *

STACK OVERFLOW

STACKER ERROR

Display of error message (See Notes.)

LED Indication

POWER ONLINE ERROR

Printer Status

An error has occurred while writing to flash memory An erase error has occurred in formatting the flash memory. Data cannot be stored because the flash memory is full.

The ribbon has run out. There is a problem with the print

head. The Stacker is full. Printing was attempted with the

Stacker turned OFF. A command error has occurred in analyzing the command.

Restoration

by RESTART

key Yes/No

Acceptance of

Status Request

Reset Command

NO YES

YES YES

Yes/No

Notes:

•If a command error is found in the command received, 16 bytes of the command error, starting from the

command code, will be displayed. (However, [LF] and [NUL] will not be displayed.)

Example 1 [ESC] T20 E60 [LF] [NUL]

Command error

The following message appears.

T20E60

Example 2 [ESC] XR; 0200, 0300, 0450, 1200,1 [LF] [NUL]

Command error

The following message appears.

XR;0200,0300,045

•When the error command is shown, “? (3FH)” appears for codes other than codes 20H to 7FH and A0H to

DFH.

Appendix 5 System Mode

Important! If System Mode is needed for any other purposes, please contact your authorized service representative before performing any operation in System Mode.

A5.1 Operation Panel

Appenedix 5 describes usage and purposes of the keys on the Operation Panel in System Mode.

For end users, System Mode should be used for the following five purposes:

• To perform the test print for checking print quality.

• To control more than two printers by one command file.

• To view the current parameter settings.

• To change the character code table.

• To change the control code.

The figure below illustrates the Operation Panel and key functions.

Message Display (LCD)

ON LINE LED

POWER LED

POWER ON LINE ERROR

ERROR LED

Note:

Use the RESTART key to resume printing after a pause condition, or after clearing an error.

FEED Key

FEED RESTART PAUSE

RESTART Key

PAUSE Key

LED

POWER

ON LINE

Illuminates when...

The printer is turned on . The printer is ready to print.

Flashes when...

The printer is communicating with your computer.

ERROR

Any error occurs with the printer.

The ribbon supply is low or in a near end condition.

There are three keys on the Operation Panel.

• To start the menus in System Mode.

PAUSE

• To print out the test results or samples.

• To enable the value or option that you

enter.

RESTART

FEED

• To scroll up/down the menus in System

Mode.

• To select a desired value or option in

System Mode.

Appendix 5 System Mode

A5.2 Overview

<1>DIAG. V1.0 SENSOR NONE

<2>PARAMETER SET POSITION FEED ADJ.+10.0mm

System Mode consists of four main menus: Self-Diagnostic Test, Parameter Setting, Test Print, and RAM clear.

AUTO DIAGNOSTIC

MAINTENANCE CONT

HEAD CHECK

CUT ADJ. +11.0mm

BACK ADJ. +1.5mm

STOP ADJ+288.0mm

X ADJUST +50.0mm

PRINT DENSITY HEAD1 +3

HEAD2 +0

HEAD ADJUST PRINT CONDITION ISSUE COUNT 5

PRINT SPEED 6"/S

SENSOR TRANS

BACK FEED YES

ADJUST

X DIRECTION HEAD1 F0_0

HEAD2 _F05

Y DIRECTION HEAD1 _B00

HEAD2 _B05

PRINTER PARA

PM ADJUST PM ADJ. +0

HEAD SELECT HEAD1 ON

RIBBON HEAD1 F1

CHECK

FONT CODE PC-850

ZERO FONT 0

CODE AUTO

PULSE MOTOR AUTO

EURO CODE B0

HEAD2 ON

HEAD2 F1

A5.2 Overview (Cont.)

<3>TEST PRINT PRINT CONDITION ISSUE COUNT 1

SLANT LINE(1)

SLANT LINE(2)

COLOR

CHARACTERS

BARCODE

AUTO PRINT(TRA.)

AUTO PRINT(REF.)

Appendix 5 System Mode

PRINT SPEED 6"/S

SENSOR TRANS

TYPE[S] NO CUT

BACK FEED YES

QUALITY HIGH

LABEL LEN 102mm

PAPER FEED

<4>RAM CLEAR NO RAM CLEAR

MAINTE CNT CLEAR

PARAMETER CLEAR

PRINT STEP CLEAR ALL COLOR

Note:

Press the RESTART key. This moves back to the previous menu.

HEAD1

HEAD2

NONE

The main menus can be navigated as follows:

<1>DIAG. V1.0

While pressing the FEED and PAUSE keys at the same time, turn on the printer. Hold both keys until the “<1> DIAG.” message appears in the display. This is the start of the Self-Diagnostic Test menu.

<2>PARAMETER SET

Press the FEED key. This is the start of the Parameter Setting menu.

<3>TEST PRINT

Press the FEED key. This is the start of the Test Print menu.

<4>RAM CLEAR

Press the FEED key. This is the start of the RAM Clear menu.

Appendix 5 System Mode

A5.3 Self-Diagnostic

Test

Note:

Use the FEED or RESTART key to select a desired option.

The Self-Diagnostic Test contains the following:

• Selection of the media sensor to be used.

• Performs a Self-Diagnostic Test, and prints out the result.

• Prints out the Maintenance Counter/Parameter Settings.

• Checks to see if there is any problem with the print head.

<1>DIAG. V1.0

While pressing the FEED and PAUSE keys at the same time, turn on the printer. Hold both keys until the “<1> DIAG.” message appears in the display.

Selecting the Media Sensor to be Used

SENSOR NONE

Press the P AUSE key . The type of media sensor can be selected: “NONE” (media positon not detected), “REFLECT.” (Reflective Sensor), or “TRANS.” (Transmissive Sensor). After selecting the media sensor to be used, press the PAUSE key.

Notes:

• If any error occurs, an err or message

appears, and the printer stops printing. After clearing the error, press the PAUSE key to return to “<1> DIAG.”. The printer does not restart printing automatically.

• See Section A5.7.1 for the Self-

Diagnostic Test print sample and descriptions.

Note: See Section A5.7.2 for the Maintenance Counter/Parameter Settings print sample and descriptions.

Performing the Self-Diagnostic Test, and Printing out the Result

AUTO DIAGNOSTIC

The Self-Diagnostic T est is ready . Press the PAUSE key to start.

CHECKING & PRINT

The printer starts the Self-Diagnostic T est, and prints out the result.

Print out the Maintenance Counter/Parameter Settings

When the Self-Diagnostic T est result is printed, the message returns to “<1> DIAG.”. Press the PAUSE key twice.

MAINTENANCE CONT

The printer is ready to print out the Maintenance Counter/ Parameter Settings. Press the PAUSE key to start.

CHECKING & PRINT

The printer starts printing out the Maintenance Counter/Parameter Settings.

Appendix 5 System Mode

A5.3 Self-Diagnostic

Test (Cont.)

Note: Make sure that the T op Cover is closed before starting the print head check.

Checking If There is any Problem with the Print Head

When the Maintenance Counter/Parameter Settings is printed, the message returns to “<1> DIAG.”. Press the P AUSE key three times.

<1>DIAG. V1.0

The printer is ready to check the print heads to see if there are problems with the print head. Press the PAUSE key to start.

HEAD CHECK

The printer starts checking the print heads. It takes about 25 seconds to complete the print head check.

CHECKING

If there is no problem with the print heads, the print head check is complete. Press the PAUSE key to return to “<1> DIAG.”.

NORMAL END

If there is a problem with the print heads, the message indicates which print head has the problem.

A5.4 Parameter

Setting

Notes:

• When pressing the FEED and

RESTART keys at the same time in the parameter setting, the message returns to “<2> PARAMETER SET”.

• If holding the FEED or

RESTART key for 0.5 seconds or longer in the parameter setting, the key is entered continuously.

• A changed parameter becomes

enabled by pressing the PAUSE key and is stored in memory until the printer is turned off.

Note: Use the FEED or RESTART key to select a desired value or option.

HEAD ERROR 1

This example indicates that there are problems with Head 1.

The Parameter Setting menu contains the following:

• Adjustments for a print start position.

• Adjustments for a cut position.

• Adjustments for a distance of back feed.

• Adjustments for a print stop position.

• Adjustments for an X-coordinate.

• Adjustments for a print density (HEAD 1, HEAD 2).

• Modifies the alignment in X direction (HEAD 1, HEAD 2).

• Modifies the alignment in Y direction (HEAD 1, HEAD 2).

• Initiates printouts of X/Y direction fine adjustment

(Caliper-shaped pattern).

• Selection of the character code, “0” font and Control code.

• Adjustments for a pulse motor speed.

• Selection of the print head to be used (HEAD 1, HEAD 2).

• Selection of the ribbon type (HEAD 1, HEAD 2).

• Selection of the Euro code.

<1>DIAG. V1.0

While pressing the FEED and PAUSE keys at the same time, turn on the printer. Hold both keys until the “<1> DIAG.” message appears. Press the FEED key.

<2>PARAMETER SET

The printer is at the start of the Parameter Setting menu.

Toshiba EO1-33027E, CB-426-T3-QQ, CB-426-T3 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual