Toshiba C40-C, C40D-C Instruction manual

User's Manual

C40-C/C40D-C

Table of Contents

Chapter 1

Chapter 2

Chapter 3

TOSHIBA Legal, Regulatory, and Safety

Copyright, Disclaimer, and Trademarks ............................................. 1-1

Regulatory Information ......................................................................... 1-2

Video Standard Notice .......................................................................... 1-8

ENERGY STAR® Program .................................................................... 1-9

Disposing of the computer and the computer's batteries ................. 1-9

Optical disc drive safety instructions ................................................. 1-9

General Precautions ........................................................................... 1-10

Safety Icons ......................................................................................... 1-13

Getting Started

Equipment checklist ............................................................................. 2-1

Conventions ........................................................................................... 2-1

Using your computer for the first time ................................................ 2-3

Getting to know Windows ..................................................................... 2-7

Turning off the power ............................................................................ 2-9

The Grand Tour

Front with the display closed ............................................................... 3-1

Left side .................................................................................................. 3-2

Right side ............................................................................................... 3-3

Back ........................................................................................................ 3-4

Underside ............................................................................................... 3-5

Front with the display open .................................................................. 3-5

Internal Hardware Components ........................................................... 3-8

Power Condition Descriptions ........................................................... 3-11

Chapter 4

User's Manual ii

Operating Basics

Using the Touch Pad ............................................................................. 4-1

The Keyboard ......................................................................................... 4-2

Optical disc drives ................................................................................ 4-4

CyberLink PowerDVD for TOSHIBA ................................................... 4-10

Battery .................................................................................................. 4-12

LAN ....................................................................................................... 4-15

Memory media ..................................................................................... 4-16

External Display .................................................................................. 4-20

Security lock ........................................................................................ 4-22

Optional TOSHIBA Accessories ........................................................ 4-23

Sound System and Video mode ......................................................... 4-23

Chapter 5

Chapter 6

Chapter 7

Utilities and Advanced Usage

Utilities and Applications ...................................................................... 5-1

Special features ..................................................................................... 5-4

TOSHIBA Password Utility ................................................................... 5-6

TOSHIBA System Settings ................................................................... 5-9

TOSHIBA PC Health Monitor .............................................................. 5-10

TOSHIBA Setup Utility ........................................................................ 5-11

System Recovery ................................................................................ 5-11

Troubleshooting

Problem-solving process ..................................................................... 6-1

Hardware and system checklist ........................................................... 6-4

TOSHIBA support ................................................................................ 6-14

Appendix

Specifications ........................................................................................ 7-1

AC Power Cord and Connectors .......................................................... 7-2

Information for Wireless Devices ........................................................ 7-3

Legal Footnotes ................................................................................... 7-13

OpenSSL Toolkit License Issues ....................................................... 7-15

FreeType License Issues .................................................................... 7-18

Index

User's Manual iii

Chapter 1

TOSHIBA Legal, Regulatory, and
Safety

This chapter states the Legal, regulatory, and safety information applicable
to TOSHIBA computers.

Copyright, Disclaimer, and Trademarks

Copyright

© 2015 TOSHIBA Corporation. All rights reserved. Under the copyright
laws, this manual cannot be reproduced in any form without the prior
written permission of TOSHIBA. No patent liability is assumed, with respect
to the use of the information contained herein.

First edition March 2015

Copyright authority for music, movies, computer programs, databases and
other intellectual property covered by copyright laws belongs to the author
or to the copyright owner. Copyrighted material can be reproduced only for
personal use or use within the home. Any other use beyond that stipulated
above (including conversion to digital format, alteration, transfer of copied
material and distribution on a network) without the permission of the
copyright owner is a violation of copyright or author's rights and is subject
to civil damages or criminal action. Comply with copyright laws in making
any reproduction from this manual.

Disclaimer

This manual has been validated and reviewed for accuracy. The
instructions and descriptions it contains are accurate for your computer at
the time of this manual’s production. However, succeeding computers and
manuals are subject to change without notice. TOSHIBA assumes no
liability for damages incurred directly or indirectly from errors, omissions or
discrepancies between the computer and the manual.

Trademarks

Intel, Intel SpeedStep, Intel Core, and Centrino are trademarks or
registered trademarks of Intel Corporation.

AMD, the AMD Arrow logo, PowerPlay, Vari-Bright, and combinations
thereof are trademarks of Advanced Micro Devices, Inc.

User's Manual 1-1

Windows, Microsoft, and Windows logo are registered trademarks of
Microsoft Corporation.

The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and
its affiliates is under license.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the
HDMI Logo are trademarks or registered trademarks of HDMI Licensing
LLC in the United States and other countries.

CyberLink, CyberLink PowerDVD, and CyberLink MediaStory are
registered trademarks of CyberLink Corporation.

Secure Digital and SD are trademarks of SD Card Association.

MultiMediaCard and MMC are trademarks of MultiMediaCard Association.

Realtek is a registered trademark of Realtek Semiconductor Corporation.

All other product names and service names in this manual might be
trademarks or registered trademarks of their respective companies.

Regulatory Information

FCC information

FCC notice "Declaration of Conformity Information"

This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Only peripherals complying with the FCC class B limits can be attached to
this equipment. Operation with non-compliant peripherals or peripherals not
recommended by TOSHIBA is likely to result in interference to radio and
TV reception. Shielded cables must be used between the external devices
and the computer’s Universal Serial Bus (USB 2.0 and 3.0) ports, HDMI
port, and Headphone/Microphone combo jack. Changes or modifications

User's Manual 1-2

made to this equipment, not expressly approved by TOSHIBA or parties
authorized by TOSHIBA could void the user’s authority to operate the
equipment.

FCC conditions

This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including
interference that may cause undesired operation.

Contact

Address: TOSHIBA America Information Systems, Inc.

9740 Irvine Boulevard

Irvine, California 92618-1697

Telephone: [phone]

This information is only applicable for the countries/regions where it is
required.

EU Declaration of Conformity

This product is carrying the CE-Mark in
accordance with the related European Directives.
Responsible for CE-Marking is TOSHIBA EUROPE
GMBH, Hammfelddamm 8, 41460 Neuss,
Germany. The complete and official EU
Declaration of Conformity can be found on
TOSHIBA’s web site

http://epps.toshiba-teg.com on the Internet.

CE compliance

This product is labeled with the CE Mark in accordance with the applicable
European Directives, notably RoHS Directive 2011/65/EU, Radio
Equipment and Telecommunications Terminal Directive 1999/5/EC,
Ecodesign Directive 2009/125/EC (ErP) and the related implementing
measures.

This product and the original options are designed to observe the related
EMC (Electromagnetic Compatibility) and safety standards. However,
TOSHIBA cannot guarantee that this product still observes these EMC
standards if options or cables not produced by TOSHIBA are connected or

User's Manual 1-3

implemented. In this case the persons who have connected/implemented
those options/cables have to provide assurance that the system (PC plus
options/cables) still fulfils the required standards. To avoid general EMC
problems, the following guidance should be noted:

Only CE marked options should be connected/implemented
Only best shielded cables should be connected

Working environment

This product was designed to fulfil the EMC (Electromagnetic Compatibility)
requirements to be observed for so-called “Residential, commercial and
light industry environments”. TOSHIBA do not approve the use of this
product in working environments other than the above mentioned
“Residential, commercial and light industry environments”.

For example, the following environments are not approved:

Industrial Environments (e.g. environments where a mains voltage of
380 V three-phase is used)

Medical Environments
Automotive Environments
Aircraft Environments

Any consequences resulting from the use of this product in working
environments that are not approved are not the responsibility of TOSHIBA.

The consequences of the use of this product in non-approved working
environments may be:

Interference with other devices or machines in the near surrounding
area.

Malfunction of, or data loss from, this product caused by disturbances
generated by other devices or machines in the near surrounding area.

Therefore TOSHIBA strongly recommend that the electromagnetic
compatibility of this product should be suitably tested in all non-approved
working environments before use. In the case of automobiles or aircraft,
the manufacturer or airline respectively should be asked for permission
before use of this product.

Furthermore, for general safety reasons, the use of this product in
environments with explosive atmospheres is not permitted.

User's Manual 1-4

Following information is only valid for EU-member States:

Disposal of products

The crossed out wheeled dust bin symbol indicates that
products must be collected and disposed of separately
from household waste. Integrated batteries and
accumulators can be disposed of with the product. They
will be separated at the recycling centres.

The black bar indicates that the product was placed on the
market after August 13, 2005.

By participating in the separate collection of products and
batteries, you will help to assure the proper disposal of
products and batteries and thus help to prevent potential
negative consequences for the environment and human
health.

For more detailed information about the collection and
recycling programmes available in your country, please
visit our website

( www.toshiba.eu/recycling ) or contact your local council
office or the retail outlet where you purchased the product.

User's Manual 1-5

Disposal of batteries and/or accumulators

The crossed out wheeled dust bin symbol indicates that
batteries and/or accumulators must be collected and
disposed of separately from household waste.

If the battery or accumulator contains more than the
specified values of lead (Pb), mercury (Hg), and/or
cadmium (Cd) defined in the European Battery Directive,
then the chemical symbols for lead (Pb), mercury (Hg)
and/or cadmium (Cd) will appear below the crossed out
wheeled dust bin symbol.

By participating in the separate collection of batteries, you
will help to assure the proper disposal of products and
batteries and thus help to prevent potential negative
consequences for the environment and human health. To
achieve this you should take any battery and/or
accumulator to your local recycling site, or to a retail outlet
or facility that offers to collect these devices for
environmentally friendly disposal, ensuring that the
terminal contacts are covered by non-conductive tape.

For more detailed information about the collection and
recycling programmes available in your country, please
visit our website

( www.toshiba.eu/recycling ) or contact your local council
office or the retail outlet where you purchased the product.

These symbols might not stick depending on the country and region where
you purchased.

REACH - Compliance Statement

The European Union (EU) chemical regulation, REACH (Registration,
Evaluation, Authorization and Restriction of Chemicals), entered into force
on 1 June 2007, with phased deadlines to 2018.

Toshiba will meet all REACH requirements and is committed to provide our
customers with information about the presence in our articles of
substances included on the candidate list according to REACH regulation.

Please consult the following website

www.toshiba.eu/reach for information about the presence in our articles of
substances included on the candidate list according to REACH in a
concentration above 0.1 % weight by weight.

User's Manual 1-6

Following information is only for Turkey:

Disposal of products:

The crossed wheelie bin symbol means that this
product should not be collected and disposed with
other household wastes. When product become waste
at the end-of-life, to protect environment and human
health, it should be given to nearest collection
recycling or disposal center. For more information
about collection and recycling programs in your
country please contact your local authority or the
retailer where the product was purchased.

Toshiba meets all requirements of Turkish regulation 28300
“Restriction of the use of certain hazardous substances in electrical
and electronic equipment”.

AEEE Yönetmeliğine Uygundur

Toshiba 28300 sayılı Türkiye ''Elektrikle çalişan ve elektronik
ekipmanda belirli tehlikeli maddelerin kullanimiyla ilgili kisitlama”
yönetmeliği gereklerini tamamen yerine getirmektedir.

The number of possible pixel failures of your display is defined
according to ISO 9241-307 standards. If the number of pixel failures is
less than this standard, they will not be counted as defect or failure.

Battery is a consumption product, since the battery time depends on
the usage of your computer. If the battery can not be charged at all,
then it is a defect or failure. The changes in battery time is not a defect
or failure.

Following information is only for India:

The use of this symbol indicates that this product may not
be treated as household waste.

By ensuring this product is disposed of correctly, you will
help prevent potential negative consequences for the
environment and human health, which could otherwise be
caused by inappropriate waste handling of this product.

For more detailed information about recycling of this
product, please visit our website

( http://www.toshiba-india.com ) or contact call center
(1800-200-8674).

These symbols might not stick depending on the country and region where
you purchased.

User's Manual 1-7

Video Standard Notice

THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND
MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL
AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING
VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO")
AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS
ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A
VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT
RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES
AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE

http://www.mpegla.com

User's Manual 1-8

ENERGY STAR® Program

Your Computer model may be ENERGY STAR
compliant. If the model you purchased is compliant, it uses
the Energy Star logo and the following information applies.

TOSHIBA is a partner in the ENERGY STAR Program and
has designed this computer to meet the latest ENERGY
STAR guidelines for energy efficiency. Your computer
ships with the power management options preset to a
configuration that will provide the most stable operating
environment and optimum system performance for both
AC power and battery modes.

To conserve energy, your computer is set to enter the low-
power Sleep Mode which shuts down the system and
display within 15 minutes of inactivity in AC power mode.

TOSHIBA recommends that you leave this and other
energy saving features active, so that your computer will
operate at its maximum energy efficiency. You can wake
the computer from Sleep Mode by pressing the power
button.

Your ENERGY STAR certified computer should be set by
default to enter a low-power "sleep mode" after a period of
inactivity. Simply touching the mouse or keyboard "wakes"
the computer in seconds. These sleep features can save
you up to $23 per year (200 kWh per year in electricity)
and prevent up to 300 pounds of greenhouse gas
emissions annually.To learn how to adjust or activate
these sleep settings on your computer, please go to:

www.energystar.gov/sleepinstructions

To activate sleep settings organization-wide quickly and
easily through network tools, please go to

www.energystar.gov/powermanagement

®

Disposing of the computer and the computer's batteries

The computer's battery pack is not user-accessible. Contact an authorized
TOSHIBA service provider for details regarding how to dispose of the
computer and the battery pack.

Optical disc drive safety instructions

Be sure to check the precautions at the end of this section.

User's Manual 1-9

The drive model employs a laser system. To ensure proper use of this

TOSHIBA SAMSUNG STORAGE
TECHNOLOGY KOREA
CORPORATION 14F, Bldg. No.102,
Digital empire2, 486 Sin-dong,
Yeongtong-gu, Suwon-si,
Gyeonggi-do, Korea, 443-734

product, read this instruction manual carefully and retain for future
reference. Should the unit ever require maintenance, contact an
authorized service location.

Use of controls, adjustments or the performance of procedures other
than those specified might result in hazardous radiation exposure.

To prevent direct exposure to the laser beam, do not try to open the
enclosure.

Location of the Required Label

(Sample shown below. Location of the label and manufacturing information
might vary.)

Precautions

CAUTION: This appliance contains
a laser system and is classified as a
“CLASS 1 LASER PRODUCT.” To
use this model properly, read the
instruction manual carefully and
keep this manual for your future
reference. In case of any trouble
with this model, please contact your
nearest “AUTHORIZED service
station.” To prevent direct exposure
to the laser beam, do not try to
open the enclosure.

General Precautions

TOSHIBA computers are designed to optimize safety, minimize strain, and
withstand the rigors of portability. However, certain precautions should be
observed to further reduce the risk of personal injury or damage to the
computer.

Be certain to read the following general precautions and to note the

User's Manual 1-10

cautions included in the text of the manual.

Provide adequate ventilation

Always make sure that your computer and AC adaptor have adequate
ventilation and are protected from overheating when the power is turned on
or when an AC adaptor is connected to a power outlet (even if your
computer is in Sleep Mode). In this condition, observe the following:

Never cover your computer or AC adaptor with any object.
Never place your computer or AC adaptor near a heat source, such as

an electric blanket or heater.
Never cover or block the air vents including those at the base of the

computer.
Always operate your computer on a hard flat surface. Using your

computer on a carpet or other soft material can block the vents.
Always provide sufficient space around the computer.

Overheating your computer or AC adaptor could cause system failure,
computer or AC adaptor damage or a fire, possibly resulting in serious
injury.

Creating a computer-friendly environment

Place the computer on a flat surface that is large enough for the computer
and any other items you are using, such as a printer.

Leave enough space around the computer and other equipment to provide
adequate ventilation. Otherwise, they might overheat.

To keep your computer in prime operating condition, protect your work area
from:

Dust, moisture, and direct sunlight.
Equipment that generates a strong electromagnetic field, such as

stereo speakers (other than speakers that are connected to the
computer) or speakerphones.

Rapid changes in temperature or humidity and sources of temperature
change such as air conditioner vents or heaters.

Extreme heat, cold, or humidity.
Liquids and corrosive chemicals.

Stress injury

Carefully read the Instruction Manual for Safety and Comfort. It contains
information on the prevention of stress injuries to your hands and wrists
that can be caused by extensive keyboard use. It also includes information
on work space design, posture, and lighting that can help reduce physical
stress.

User's Manual 1-11

Heat injury

Avoid prolonged physical contact with the computer. If the computer is
used for long periods, its surface can become very warm. While the
temperature will not feel hot to the touch, if you maintain physical
contact with the computer for a long time, for example if you rest the
computer on your lap or if you keep your hands on the palm rest, your
skin might suffer a low-heat injury.

If the computer has been used for a long time, avoid direct contact
with the metal plate supporting the various interface ports as this can
become hot.

The surface of the AC adaptor can become hot when in use but this
condition does not indicate a malfunction. If you need to transport the
AC adaptor, disconnect it and let it cool before moving it.

Do not lay the AC adaptor on a material that is sensitive to heat as the
material could become damaged.

Pressure or impact damage

Do not apply heavy pressure to the computer or subject it to any form of
strong impact as this can damage the computer's components or otherwise
cause it to malfunction.

Cleaning the computer

To help ensure long, trouble-free operation, keep the computer free of dust
and dirt, and use care with all liquids around it.

Be careful not to spill liquids into the computer. If the computer does
get wet, turn the power off immediately and let the computer dry
completely. In these circumstances, you should get the computer
inspected by an authorized service provider in order to assess the
scope of any damage.

Clean the plastics of the computer using a cloth slightly dampened
with water.

You can clean the display screen by spraying a small amount of glass
cleaner onto a soft, clean cloth and then wiping the screen gently with
the cloth.

Never spray cleaner directly onto the computer or let liquid run into any part
of it. Never use harsh or caustic chemical products to clean the computer.

Moving the computer

While the computer is designed for flexible day-to-day usage, you should
exercise a few simple precautions when moving it in order to help ensure
trouble-free operation.

Make sure all disk/disc activity has ended before moving the
computer.

User's Manual 1-12

Turn off (shut down) the computer.
Disconnect the AC adaptor and all peripherals before moving the

computer.
Close the display panel.
Do not pick up the computer by its display panel.
Before carrying your computer, shut it down, disconnect the AC

adaptor and allow it to cool down. A failure to follow this instruction
might result in minor heat injury.

Do not expose the computer to rapid temperature changes (for
example, in a situation where you carry the computer from a cold
environment to a warm room). Do not turn on the power until
condensation disappears.

Be careful not to subject the computer to impact or shock. A failure to
follow this instruction could result in damage to computer, computer
failure, or loss of data.

Never transport your computer with any cards installed. This might
damage either the computer and/or the card resulting in computer
failure.

Always use a suitable carry case when transporting the computer.
When carrying your computer, be sure to hold it securely so that it

does not fall or hit anything.
Do not carry your computer by holding any of its protruding elements.

Mobile phones

Be aware that the use of mobile phones can interfere with the audio
system. The operation of the computer will not be impaired in any way, but
it is recommended that a minimum distance of 30 cm is maintained
between the computer and a mobile phone that is in use.

Instruction Manual for Safety and Comfort

All important information on the safe and proper use of this computer is
described in the enclosed Instruction Manual for Safety and Comfort. Be
sure to read it before using the computer.

Safety Icons

Safety icons are used in this manual to bring important information to your
attention. Each type of message is identified as follows.

Indicates a potentially hazardous situation, which could result in death or
serious injury, if you do not follow instructions.

A caution informs you that improper use of equipment or failure to follow
instructions might cause data loss, equipment damage, or might result in
minor or moderate injury.

User's Manual 1-13

Please read. A note is a hint or advice that helps you make best use of
your equipment.

User's Manual 1-14

Getting Started

This chapter provides an equipment checklist, and basic information to
start using your computer.

If you use an operating system that was not pre-installed by TOSHIBA,
some of the features described in this manual might not function properly.

Equipment checklist

Carefully unpack your computer, taking care to save the box and
packaging materials for future use.

Hardware

Check to make sure that you have all the following items:

TOSHIBA Portable Personal Computer
AC adaptor and power cord (2-pin plug or 3-pin plug)

Documentation

Quickstart
Instruction Manual for Safety and Comfort
Warranty Information

If any of the items are missing or damaged, contact your dealer
immediately.

Chapter 2

Conventions

This manual uses the following formats to describe, identify, and highlight
terms and operating procedures.

Internal storage Your computer is equipped with one of the

following storage devices:

HDD (Hard disk drive)
eMMC (Embedded MultiMediaCard)

In this manual, the word "internal storage" refers
to either HDD or eMMC unless otherwise stated.

User's Manual 2-1

Click Tap the Touch Pad or click the left Touch

Pad control button once.
Left-click the mouse once.
Tap the touch screen once (only for touch

screen models).

Right-click Click the right Touch Pad control button

once.
Right-click the mouse once.
Press and hold on the touch screen (only for

touch screen models).

Double-click Tap the Touch Pad or click the left Touch

Pad control button twice.
Left-click the mouse twice.
Tap the touch screen twice (only for touch

screen models).

Charm By swiping in from the right edge (only for touch

screen models) or pointing the mouse pointer to
the lower-right (or upper-right) corner of your
screen, you can find a list of charms: Search,

Share, Start, Devices, and Settings.

Desktop Click the Desktop tile from the Start screen to

access the desktop.

Start screen You can go back to the Start screen from an app

or the desktop by the following ways:

Click the Start charm.
Move the mouse pointer all the way into the

lower-left corner of the screen and then click
the Start button (

).

Use the Windows® logo key ( ) on your
keyboard.

For detailed information, refer to the Windows
Help and Support.

Apps view You can find all of your apps including desktop

programs in the Apps view.

To get to the Apps view:

Move the mouse pointer and then click the

icon in the lower-left corner of the screen.

Slide up from the middle of the Start screen
(only for touch screen models).

User's Manual 2-2

Using your computer for the first time

Be sure to read the enclosed Instruction Manual for Safety and Comfort for
information on the safe and proper use of this computer. It is intended to
help you be more comfortable and productive while using a notebook
computer. By following the recommendations in it, you can reduce your
chance of developing a painful or disabling injury to your hand, arms,
shoulders, or neck.

This section provides basic information to start using your computer. It
covers the following topics:

Connecting the AC adaptor
Opening the display
Turning on the power
Initial setup

Use a virus-check program and make sure that it is updated regularly.

Never format storage media without checking its content - formatting
destroys all stored data.

It is a good idea to back up the internal storage or other main storage
device to external media periodically. General storage media is not
durable or stable over long periods of time and under certain
conditions might result in data loss.

Before you install a device or application, save any data in memory to
the internal storage or other storage media. Failure to do so might
result in data loss.

Connecting the AC adaptor

Attach the AC adaptor when you want to charge the battery or operate from
AC power. The battery pack must be charged before you can operate from
battery power.

The AC adaptor can automatically adjust to any voltage ranging from 100
volts to 240 volts and to a frequency of either 50 hertz or 60 hertz, enabling
you to use this computer in almost any country/region. The adaptor
converts AC power to DC power and reduces the voltage supplied to this
computer.

Always use the TOSHIBA AC adaptor that was included with your
computer, or use AC adaptors specified by TOSHIBA to avoid any risk
of fire or other damage to the computer. Use of an incompatible AC
adaptor could cause fire or damage to the computer possibly resulting
in serious injury. TOSHIBA assumes no liability for any damage
caused by use of an incompatible adaptor.

User's Manual 2-3

Never plug the AC adaptor into a power source that does not
correspond to both the voltage and the frequency specified on the
regulatory label of the unit. Failure to do so could result in a fire or
electric shock, possibly resulting in serious injury.

Always use or purchase power cables that comply with the legal
voltage and frequency specifications and requirements in the country
of use. Failure to do so could result in a fire or electric shock, possibly
resulting in serious injury.

The supplied power cord conforms to safety rules and regulations in
the region the computer is bought and should not be used outside this
region. For use in other regions, buy power cords that conform to
safety rules and regulations in the particular region.

Do not use a 3-pin to 2-pin conversion plug.

When you connect the AC adaptor to the computer, always follow the
steps in the exact order as described in this User’s Manual.
Connecting the power cable to a live electrical outlet should be the last
step otherwise the adaptor DC output plug could hold an electrical
charge and cause an electrical shock or minor bodily injury when
touched. As a general safety precaution, avoid touching any metal
parts.

Never place your computer or AC adaptor on a wooden surface,
furniture, or any other surface that could be marred by exposure to
heat since the computer base and the surface of the AC adaptor
increase in temperature during normal use.

Always place your computer or AC adaptor on a flat and hard surface
that is resistant to heat damage.

Refer to the enclosed Instruction Manual for Safety and Comfort for
detailed precautions and handling instructions.

1. Connect the power cord to the AC adaptor.

Figure 2-1 Connecting the power cord to the AC adaptor (2-pin plug)

Figure 2-2 Connecting the power cord to the AC adaptor (3-pin plug)

User's Manual 2-4

Either a 2-pin or 3-pin adaptor/cord is included with the computer

2

1

1

depending on the model.

2. Connect the DC output plug of the AC adaptor to the DC IN 19V jack
on your computer.

Figure 2-3 Connecting the DC output plug to the computer

1. DC IN 19V jack 2. DC output plug

Product appearance depends on the model you purchased.

3. Plug the power cord into a live wall outlet. The DC IN/Battery indicator
glows.

Opening the display

The display panel can be opened to a wide range of angles for optimal
viewing.

While holding down the palm rest with one hand so that the main body of
the computer is not raised, slowly lift the display panel. It allows the angle
of the display panel to be adjusted to provide optimum clarity.

Figure 2-4 Opening the display panel

1. Display panel

User's Manual 2-5

Product appearance depends on the model you purchased.

Open and close the display panel with reasonable care. Opening it
vigorously or slamming it shut could damage the computer.

Do not put your fingers in the gap between the LCD panel and battery
pack when closing your LCD, otherwise your fingers might get hurt.

Be careful not to open the display panel too far as this could put stress
on the display panel’s hinges and cause damage.

Do not press or push on the display panel.

Do not lift the computer by the display panel.

Do not close the display panel with pens or any other objects left in
between the display panel and the keyboard.

When opening or closing the display panel, place one hand on the
palm rest to hold the computer in place and use the other hand to
slowly open or close the display panel (Do not use excessive force
when opening or closing the display panel).

Turning on the power

This section describes how to turn on the power. The Power indicator
indicates the status. Refer to the Power Condition Descriptions section for
more information.

After you turn on the power for the first time, do not turn it off until you
have set up the operating system.

Volume cannot be adjusted during Windows Setup.

1. Open the display panel.

2. Press the power button.

User's Manual 2-6

Figure 2-5 Turning on the power

1

1. Power button

Product appearance depends on the model you purchased.

Initial setup

The Windows Startup Screen is the first screen displayed when you turn on
the power. To install the operating system properly, follow the on-screen
instructions on each screen.

When it is displayed, be sure to read the License Terms carefully.

Getting to know Windows

For detailed information on what is new and how to operate Windows, refer
to the Windows Help and Support.

Start screen

The Start screen is the launching pad for everything you can do in the
Windows operating system, providing new and easy ways to access
everything from your favorite apps and websites to your contacts and other
important information.

From the Start screen, you can start typing to search for what you want.
From there, you can easily switch between results for apps, files, and
more.

Windows Taskbar

Point to the bottom edge to show the Windows Taskbar on the Start
screen. (If you have moved the Windows Taskbar to another edge, point
there.)

You can see all of your recently used apps on the Windows Taskbar.

User's Manual 2-7

Power Options icon

The Start screen provides you a convenient way to enter the Shut Down/
Sleep/Hibernation Mode. You can click the power icon (
right of the Start screen and then select the mode you want.

Charms

Use the Windows charms to start apps, find documents, set up system
components, and perform most other computing tasks.

By pointing the mouse pointer to the upper or lower right of your screen,
you can find a list of charms: Search, Share, Start, Devices, and

Settings.

Search This charm allows you to search your computer

(apps, settings, and files), the web, or within an
app. You can also find the Search icon on the
upper right of the Start screen.

Share This charm allows you to share items (links,

photos, and more).

Start This charm takes you to the Start screen or, if

already on the Start screen, returns you to your
last app.

Devices This charm allows you to manage your hardware.

) on the upper

Settings This charm allows you to access your computer

settings (volume, brightness, connecting to the
internet, and more).

Tiles

Tiles can be accessed and launched from the Start screen.

Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles
representing all other applications downloaded to your system.

Windows Store

Although many applications are pre-installed or built-in to your computer,
you can also download many other applications at the click of your mouse.

In the Windows Store, you can search for and browse thousands of apps,
all grouped into easy to find categories.

User's Manual 2-8

Sign-in options

Windows offers a number of sign-in options including Password ( ),

PIN ( ) and Picture password ( ) authentication to prevent from

unauthorized access. If you have multiple sign-in methods set for a user
account, you can select an option on the Windows login screen by clicking
sign-in options. Password authentication is the default sign-in option.

Turning off the power

The power can be turned off in one of the following modes, either Shut
Down Mode, Sleep Mode or Hibernation Mode.

Shut Down Mode

When you turn off the power in Shut Down Mode, no data will be saved
and the computer will boot to the main screen of the operating system the
next time it is turned on.

1. If you have entered data, either save it to the internal storage or to
other storage media.

2. Make sure all disk/disc activity has stopped before removing the disk/
disc.

If you turn off the power while a disk (disc) is being accessed, you
might lose data or damage the disk.

Never turn off the power while an application is running. Failure to do
so can cause data loss.

Never turn off the power, disconnect an external storage device, or
remove storage media during data read/write. Failure to do so can
cause data loss.

3.

Click the power icon (
down.

4. Turn off any peripheral devices connected to your computer.

Do not turn the computer or peripheral devices back on immediately. Wait
a short period to avoid any potential damage.

) on the Start screen and then select Shut

Restarting the computer

Certain conditions require that you reset the computer, for example if:

You change certain computer settings.

To restart the computer, there are several ways this can be achieved:

Click the power icon ( ) on the Start screen and then select Restart.
In the Settings charm, click Power and then select Restart.

User's Manual 2-9

Press CTRL, ALT, and DEL simultaneously (once) to display the
menu window, and then select Restart by clicking the power icon (
in the lower-right corner.

Sleep Mode

If you have to interrupt your work, you are able to turn off the power without
exiting from your software by placing the computer into Sleep Mode. In this
mode, data is maintained in the main memory of the computer. When you
turn on the power again, you can continue working right where you left off.

When you have to turn off your computer aboard an aircraft or in places
where electronic devices are regulated or controlled, always shut down the
computer. This includes turning off any wireless communication
functionalities, and canceling settings that reactivate the computer
automatically, such as a timer recording function. Failure to shut down the
computer in this way could allow the operating system to reactivate and run
pre-programmed tasks or preserve unsaved data, which could interfere
with aviation or other systems, possibly causing serious injury.

Before entering Sleep Mode, be sure to save your data.

To prevent data loss, do not switch to Sleep Mode while transferring
data to external media, such as USB devices, memory media, or other
external memory devices.

When the AC adaptor is connected, the computer will go into Sleep
Mode according to the settings in the Power Options (to access it,
click Control Panel -> System and Security -> Power Options
under Windows System group in the Apps view).

To restore the operation of the computer from Sleep Mode, press and
hold the power button or any key on the keyboard for a short amount
of time. Note that keyboard keys can only be used if the Wake-up on
Keyboard option is enabled within the TOSHIBA System Settings.

If the computer enters Sleep Mode while a network application is
active, the application might not be restored when the computer is
next turned on and the system returns from Sleep Mode.

To prevent the computer from automatically entering Sleep Mode,
disable Sleep Mode within the Power Options.

To use the Hybrid Sleep function, configure it in the Power Options.

)

Benefits of Sleep Mode

The Sleep Mode feature provides the following benefits:

Restores the previous working environment more rapidly than the
Hibernation Mode feature.

User's Manual 2-10

Saves power by shutting down the system when the computer
receives no input or hardware access for the time period set by the
System Sleep Mode feature.

Allows the use of the panel power off feature.

Executing Sleep Mode

You can enter Sleep Mode in one of following ways:

Click the power icon ( ) on the Start screen and then select Sleep.
In the Settings charm, click Power and then select Sleep.

Close the display panel. Note that this feature must be enabled within
the Power Options.

Press the power button. Note that this feature must be enabled within
the Power Options.

When you turn the power back on, you can continue where you left off
when you shut down the computer.

When the computer is in Sleep Mode, the Power indicator blinks white.

If you are operating the computer on battery power, you can lengthen
the overall operating time by turning it off into Hibernation Mode. Sleep
Mode consumes more power while the computer is off.

Sleep Mode limitations

Sleep Mode will not function under the following conditions:

Power is turned back on immediately after shutting down.
Memory circuits are exposed to static electricity or electrical noise.

Hibernation Mode

The Hibernation Mode feature saves the contents of memory to the internal
storage when the computer is turned off so that, the next time it is turned
on, the previous state is restored. Note that the Hibernation Mode feature
does not save the status of any peripheral devices connected to the
computer.

Save your data. While entering Hibernation Mode, the computer saves
the contents of memory to the internal storage. However, for safety
sake, it is best to save your data manually.

Data will be lost if you disconnect the AC adaptor before the save is
completed.

To prevent data loss, do not switch to Hibernation Mode while
transferring data to external media, such as USB devices, memory
media, or other external memory devices.

User's Manual 2-11

Benefits of Hibernation Mode

The Hibernation Mode feature provides the following benefits:

Saves data to the internal storage when the computer automatically
shuts down because of a low battery condition.

You can return to your previous working environment immediately
when you turn on the computer.

Saves power by shutting down the system when the computer
receives no input or hardware access for the time period set by the
System Hibernate feature.

Allows the use of the panel power off feature.

Starting Hibernation Mode

To enter Hibernation Mode, click the power icon ( ) on the Start screen
and then select Hibernate.

To show Hibernate in Power menu, set up according to the following
steps:

1. Click Control Panel -> System and Security -> Power Options under

Windows System group in the Apps view.

2. Click Choose what the power button does or Choose what closing

the lid does.

3. Click Change settings that are currently unavailable.

4. Select the Hibernate check box from Shutdown settings.

5. Click the Save changes button.

Automatic Hibernation Mode

The computer can be configured to enter Hibernation Mode automatically
when you press the power button or close the lid. To define these settings,
do the following:

1. Click Power Options and then click Choose what the power button
does or Choose what closing the lid does.

2. Enable the desired Hibernation Mode settings for When I press the
power button and When I close the lid.

3. Click the Save changes button.

Data save in Hibernation Mode

When you turn off the power in Hibernation Mode, the computer takes a
moment to save the current data in memory to the internal storage.

After you turn off the computer, and the content of memory has been saved
to the internal storage, turn off the power to any peripheral devices.

User's Manual 2-12

Do not turn the computer or devices back on immediately. Wait a moment
to let all capacitors fully discharge.

User's Manual 2-13

The Grand Tour

1 2

This chapter identifies the various components of the computer. It is
recommended that you become familiar with each before you operate the
computer.

Legal Footnote (Non-applicable Icons)

For more information regarding Non-applicable Icons, refer to the Legal

Footnotes section.

Handle your computer carefully to avoid scratching or damaging the
surface.

Front with the display closed

The following figure shows the front of the computer with the display panel
in the closed position.

Figure 3-1 Front of the computer with display panel closed

Chapter 3

1. DC IN/Battery indicator 2. Wireless communication indicator

DC IN/Battery
indicator

Wireless
communication
indicator

User's Manual 3-1

The DC IN/Battery indicator shows the condition
of the DC IN and the battery charge status. White
indicates that the battery is fully charged while
the power is being correctly supplied from the AC
power adaptor.

Refer to the Power Condition Descriptions
section for more information on this feature.

The Wireless communication indicator glows
amber when the Bluetooth or Wireless LAN
functions are turned on.

Only some models are equipped with Bluetooth
and Wireless LAN functions.

Left side

1 3 4 52

The following figure shows the left side of the computer.

Figure 3-2 The left side of the computer

1. DC IN 19V jack 4. Universal Serial Bus (USB 2.0 or 3.0)

2. LAN jack* 5. Optical disc drive*

3. Universal Serial Bus (USB 2.0) port

* Provided with some models.
Product appearance depends on the model you purchased.

port

DC IN 19V jack The AC adaptor connects to this jack in order to

power the computer and charge its internal
batteries. Note that you must only use the model
of AC adaptor supplied with the computer at the
time of purchase. Using the wrong AC adaptor
can damage the computer.

LAN jack This jack lets you connect to a LAN. The adaptor

has built-in support for Ethernet LAN (10
megabits per second, 10BASE-T), or Fast
Ethernet LAN (100 megabits per second,
100BASE-TX). Refer to Operating Basics, for
details.
LAN jack is only provided with some models.

Do not connect any cable other than a LAN cable to the LAN jack. It could
cause damage or malfunction.

Universal Serial Bus
(USB 2.0 or 3.0) port

Two Universal Serial Bus ports, which comply to
the USB 2.0 or 3.0 standard, are provided on the
left side of the computer.

The USB port type might vary depending on the
model you purchased. The port with blue color is
USB 3.0 port.

The USB 3.0 port is compliant with USB 3.0
standard and backward compatible with USB 2.0
devices.

The USB 2.0 port is not compatible with USB 3.0
devices.

User's Manual 3-2

Keep foreign metal objects, such as screws, staples, and paper clips, out of

1 3 5 642

the USB port. Foreign metal objects can create a short circuit, which can
cause damage and fire, possibly resulting in serious injury.

Optical disc drive The computer might be configured with a DVD

2.6GB and 5.2GB DVD-RAM media cannot be read from or written to.

Right side

The following figure shows the right side of the computer.

Note that it is not possible to confirm the operation of all functions of
all USB devices that are available. Some functions associated with a
specific device might not operate properly.

Before removing a USB device from the USB port of your computer,
click the Safely Remove Hardware and Eject Media icon on the
Windows Taskbar, and then select the USB device that you want to
remove.

Super Multi drive.

Figure 3-3 The right side of the computer

1. Memory media slot 4. HDMI out port

2. Headphone/Microphone combo jack 5. Cooling vents

3. Universal Serial Bus (USB 3.0) port 6. Security lock slot

Memory media slot This slot lets you insert an SD™/SDHC™/

SDXC™ memory card, miniSD™/microSD™
Card and MultiMediaCard™. Refer to the

Memory media section for more information.

Keep foreign metal objects, such as screws, staples, and paper clips, out of
the Memory media slot. Foreign metal objects can create a short circuit,
which can cause damage and fire, possibly resulting in serious injury.

Headphone/
Microphone combo
jack

User's Manual 3-3

A 3.5 mm mini headphone/microphone combo
jack enables connection of a monaural
microphone or stereo headphones.

Back

1

Universal Serial Bus
(USB 3.0) port

One Universal Serial Bus port, which complies to
the USB 3.0 standard, is provided on the right
side of the computer.

The port with the icon ( ) has Sleep and Charge
function, and this function is only provided with
some models.

USB 3.0 port(s) might work as USB 2.0 port(s) when operating in USB
Legacy Emulation mode.

Before removing a USB device from the USB port of your computer,
click the Safely Remove Hardware and Eject Media icon on the
Windows Taskbar, and then select the USB device that you want to
remove.

HDMI out port HDMI out port can connect with Type A

connector HDMI cable.

Cooling vents The cooling vents help the processor to avoid

overheating.

Security lock slot A security cable can be attached to this slot and

then connected to a desk or other large object in
order to deter theft of the computer.

The following figure shows the back of the computer.

Figure 3-4 The back of the computer

1. Battery pack

Battery pack The rechargeable lithium-ion battery pack

provides power to the computer when the AC
adaptor is not connected.

For more detailed information on the use and
operation of the battery pack, refer to the Battery
section.

Legal Footnote (Battery Life)

User's Manual 3-4

For more information regarding Battery Life, refer to the Legal Footnotes

1

1

section.

Underside

The following figure shows the underside of the computer. Ensure that the
display is closed before the computer is turned over to avoid causing any
damage.

Figure 3-5 The underside of the computer

1. Cooling vents

Cooling vents The cooling vents help the processor to avoid

overheating.

Do not block the cooling vents. Keep foreign metal objects, such as
screws, staples, and paper clips, out of the cooling vents. Foreign metal
objects can create a short circuit, which can cause damage and fire,
possibly resulting in serious injury.

Carefully clean the dust on the surface of the cooling vents using a soft
cloth.

Front with the display open

This section shows the computer with the display panel open. In order to
open the display, lift up the display panel and position it at a comfortable
viewing angle for you.

User's Manual 3-5

Figure 3-6 The front of the computer with the display panel open

1 3

4

2

6

8

7

10

8

11

5

9

13

12

13

12

A B

1. Microphone 8. Display hinges

2. Web Camera LED 9. Power button

3. Web Camera 10. Power indicator

4. Microphone* 11. Keyboard

5. Wireless communication antennas

12. Touch Pad

(not shown)

6. Display screen 13. Touch Pad control buttons

7. Stereo speakers

* Provided with some models.
Product appearance depends on the model you purchased.

Microphone The built-in microphone allows you to import and

record sounds for your application. Refer to the

Sound System and Video mode section for more

information.

Web Camera LED The Web Camera LED glows when the Web

Camera is operating.

Web Camera Web Camera is a device that allows you to

record video or take photographs with your
computer. You can use it for video chatting or
video conferences using a communication tool.

Do not point the web camera directly at the sun.

User's Manual 3-6

Do not touch or press strongly on the web camera lens. Failure to do
so might reduce image quality. Use an eyeglass cleaner (cleaner
cloth) or other soft cloth to clean the lens if it becomes dirty.

Wireless
communication
antennas

Depending on the configuration of your
computer, one or all of the following antennas are
built-in:

Wireless LAN
Wireless LAN/Bluetooth

Legal Footnote (Wireless LAN)

For more information regarding Wireless LAN, refer to the Legal Footnotes
section.

Display screen 35.6 cm (14.0") LCD screen, is configured with

the following resolution depending on the model
you purchased:

HD, 1366 horizontal x 768 vertical pixels

Be aware that, when the computer is operating
on the AC adaptor, the image displayed on the
internal screen is somewhat brighter than when it
operates on battery power. This difference in
brightness levels is intended to save power when
operating on batteries.

Legal Footnote (LCD)

For more information regarding LCD, refer to the Legal Footnotes section.

Stereo speakers The speakers emit sound generated by your

software as well as audio alarms, such as low
battery condition, generated by the system.

Display hinges The display hinges allow the display panel to be

positioned at a variety of easy-to-view angles.

Power button Press this button to power on/off the computer.

Power indicator The Power indicator glows white when the

computer is turned on. However, if you turn off
the computer into Sleep Mode, this indicator
blinks white.

User's Manual 3-7

Keyboard The keyboard contains character keys, control

keys, function keys, and special Windows keys,
providing all the functionality of a full-size
keyboard.

Refer to the The Keyboard section for details.

Touch Pad The Touch Pad located in the palm rest is used

to control the movement of the on-screen pointer.

To use the Touch Pad, simply touch and move
your fingertip across it in the direction you want
the on-screen pointer to go.

Touch Pad control
buttons

The two buttons located on the bottom of the
Touch Pad are used like the buttons on a
standard mouse. Press the left button to select a
menu item or to manipulate text or graphics
designated by the pointer, and press the right
button to display a menu or other function
depending on the software you are using.

Internal Hardware Components

This section describes the internal hardware components of your computer.

The actual specifications might vary depending on the model you
purchased.

Battery pack This computer includes a battery pack inside.

However, do not attempt to dismount or replace it
by yourself. Contact an authorized TOSHIBA
service provider, if necessary. The rechargeable
lithium-ion battery pack provides power to the
computer when the AC adaptor is not connected.
For more detailed information on the use and
operation of the battery pack, refer to the
section.

CPU The processor type varies depending on model.

To check which type of processor is included in
your model, open the TOSHIBA PC Health
Monitor utility by clicking PC Health Monitor
under TOSHIBA group in the Apps view, and
then click PC Information.

Battery

Legal Footnote (CPU)

For more information regarding CPU, refer to the

User's Manual 3-8

Legal Footnotes section.

Internal storage The capacity of the internal storage varies

depending on the model.

To check which type of internal storage is
included in your model, open the TOSHIBA PC
Health Monitor utility by clicking PC Health
Monitor under TOSHIBA group in the Apps
view, and then click PC Information.

Note that part of the internal storage overall
capacity is reserved as administration space.

In this manual, the word "internal storage" refers to either HDD or eMMC
unless otherwise stated.

Legal Footnote (Internal Storage Capacity)

For more information regarding Internal Storage Capacity, refer to the

Legal Footnotes section.

Video RAM The memory in the graphics adaptor of the

computer, used to store the image displayed on a
bitmap display.

The amount of Video RAM available depends on
the system memory of the computer.

Click Control Panel -> Appearance and

Personalization -> Display -> Adjust
resolution under Windows System group in the

Apps view.

The amount of Video RAM can be verified by
clicking the Advanced settings button in the
Screen Resolution window.

Memory module The memory module is installed in the computer.

Legal Footnote (Memory (Main System))

For more information regarding Memory (Main System), refer to the Legal

Footnotes section.

Graphics Processing
Unit

Graphics processing unit (GPU) performance
might vary depending on product model, design
configuration, applications, power management
settings and features utilized. GPU performance
is only optimized when operating in AC power
mode and might decrease considerably when
operating in battery power mode.

User's Manual 3-9

Legal Footnote (Graphics Processing Unit (GPU))

For more information regarding Graphics Processing Unit (GPU), refer to
the Legal Footnotes section.

Intel® Display Power Saving Technology

Intel GPU models might include the Display Power Saving Technology
feature that can save the power consumption of the computer by optimizing
picture contrast on the internal LCD.

This feature can be used if the computer is:

Running under battery mode
Using the internal LCD display only

The Display Power Saving Technology feature is enabled as the factory
default. If you want to turn off this feature, change it in the settings
accordingly in the Intel® HD Graphics Control Panel.

You can access this control panel in the following way:

1. Right-click on the desktop and click Graphics Properties...

2. Click Power and then select On Battery from the drop-down menu
under Power in the upper-left corner.

3. Click Disable under Display Power Saving Technology.

4. Click Apply.

If you want to enable this feature, click Enable under Display Power
Saving Technology.

AMD® Vari-Bright

AMD GPU models might include the AMD® Vari-Bright™ feature that can
save the power consumption of the computer by optimizing picture contrast
on the internal LCD.

This feature can be used if the computer is:

running under battery mode
using the internal LCD display only

The Vari-Bright feature can be enabled in the AMD VISION Engine Control
Center/Catalyst Control Center. You can access the center in the following
way:

Right-click on the desktop and click AMD VISION Engine Control
Center/Catalyst Control Center.

In this control panel:

1. Select PowerPlay™ under Power.

2. Select Enable PowerPlay™ check box, and then select the Enable
Vari-Bright™ check box.

User's Manual 3-10

™

If you want to improve the picture quality under the conditions mentioned
above, adjust the setting towards Maximize Quality or disable this feature.

Power Condition Descriptions

The computer operating capability and battery charge status are affected
by different power conditions, including whether an AC adaptor is
connected and what the battery charge level is.

DC IN/Battery indicator

Check the DC IN/Battery indicator to determine the status of the battery
pack and the power status with the AC adaptor connected. The following
indicator conditions should be noted:

Flashing amber The battery charge is low. The AC adaptor must

be connected to recharge the battery.

Amber Indicates that the AC adaptor is connected and

the battery is charging.

White Indicates that the AC adaptor is connected and

the battery is fully charged.

No light Under any other conditions, the indicator does

not light.

If the battery pack becomes too hot while it is being charged, the charge
stops and the DC IN/Battery indicator goes out. When the temperature of
the battery pack falls to a normal range, charging will resume. This process
occurs regardless of whether the computer's power is on or off.

Power indicator

Check the Power indicator to determine the power status of the computer.
The following indicator conditions should be noted:

White Indicates that power is being supplied to the

computer and the computer is turned on.

Flashing white Indicates that the computer is in Sleep Mode and

that there is sufficient power available (AC
adaptor or battery) to maintain this condition.

No light Under any other conditions, the indicator does

not light.

User's Manual 3-11

Operating Basics

This chapter describes the basic operations of your computer, and
highlights the precautions that must be taken when using it.

Using the Touch Pad

The Touch Pad located in the palm rest might support the following
gestures:

Tap Tap once on the Touch Pad to activate an item,

such as an app.

Two-Finger Tap Tap once on the Touch Pad with two fingers

together to display a menu or other function
depending on the software you are using.
(Similar to right-click)

Pinch or stretch Place two or more fingers down on the Touch

Pad and move them toward each other (pinch) or
away from each other (stretch). This shows
different levels of information or visually zooms in
or out.

Chapter 4

Two-Finger Scroll Place two fingers down and slide them vertically

or horizontally from anywhere on the Touch Pad.
This allows you to operate the scroll bars of a
window.

Swipe Quickly move your finger in from the edge of the

Touch Pad, without pausing when you first touch
it.

Swipe from the left edge: shows your recently
opened apps.

Swipe from the right edge: opens or closes the
charms (Search, Share, Start, Devices, Settings).

Swipe from the top edge: opens or closes the
app command bar.

User's Manual 4-1

Do not put items on the Touch Pad surface to prevent abnormal action.

1

Some of the Touch Pad operations described in this section are only
supported in certain applications.

The Keyboard

The number of keys available on your keyboard depends on which country/
region your computer is configured for, with keyboards being available for
numerous languages.

There are different types of keys, specifically typewriter keys, function keys,
Windows special keys, and the keypad overlay.

Never remove the key caps on your keyboard. Failure to do so could
damage the parts under the key caps.

Keyboard indicator

The following figure shows the position of the CAPS LOCK indicator which
shows the following condition:

When the CAPS LOCK indicator glows, the keyboard produces
capitals when any letter is typed.

Figure 4-1 Keypad indicators

1. CAPS LOCK indicator

CAPS LOCK This indicator glows green when letter keys are

locked into their uppercase format.

Function Keys

The function keys (F1 ~ F12) are the 12 keys at the top of your keyboard.

User's Manual 4-2

You can configure the function keys’ mode as "Special function mode" or
"Standard F1-F12 mode" by clicking System Settings -> Keyboard under
TOSHIBA group in the Apps view.

"Special function mode" allows you to use special functions without
pressing the FN key.

Special
function mode

Standard F1-
F12 mode

Function

F1 FN + F1 Allows you to search your computer,

the web, or within an app.

F2 FN + F2 Decreases the brightness of the

display panel in individual steps.

F3 FN + F3 Increases the brightness of the

display panel in individual steps.

F4 FN + F4 Changes the active display device.

To use a simultaneous mode, you
must set the resolution of the internal
display panel to match the resolution
of the external display device.

F5 FN + F5 Enables or disables the Touch Pad.

F6 FN + F6 Moves media backward.

F7 FN + F7 Plays or pauses media playback.

F8 FN + F8 Moves media forward.

F9 FN + F9 Decreases the computer's volume.

F10 FN + F10 Increases the computer's volume.

F11 FN + F11 Turns the sound on or off.

F12 FN + F12 Turns the Airplane mode on or off.

FN + 1 FN + 1 Reduces the icon size on the desktop

or the font sizes within one of the
supported application windows.

FN + 2 FN + 2 Enlarges the icon size on the desktop

or the font sizes within one of the
supported application windows.

FN + Space FN + Space Changes the display resolution.

Some functions show the toast notification at the edges of the screen.

User's Manual 4-3

Those toast notifications are disabled by default. You can enable them in
the TOSHIBA Function Key application.

To access it, click Function Key under TOSHIBA group in the Apps view.

Windows special keys

The keyboard provides two keys that have special functions in Windows,
the Windows® logo key activates the Start screen while the application key
has the same function as the secondary (right) mouse button.

This key activates the Windows Start screen.

This key has the same function as the secondary (right) mouse button.

Optical disc drives

Some models will be installed with a DVD Super Multi drive. When the
computer is accessing an optical disc, the indicator on the drive glows.

Formats

The drives support the following formats:

DVD Super Multi drive

The drive supports the following formats: CD-ROM, DVD-ROM, DVD-
Video, CD-DA, CD-Text, Photo CD™ (single/multi-session), CD-ROM
Mode 1/Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD-
EXTRA), Addressing Method 2, DVD-R, DVD-RW, DVD+R, DVD+RW,
DVD-RAM, DVD-R DL (Format1), DVD+R DL.

Using optical disc drives

The full-size drive provides high-performance execution of disc based
programs. You can run either 12 cm (4.72") or 8 cm (3.15") discs without
an adaptor.

Use the DVD playback application to view DVD-Video discs.

For precautions on writing to discs, refer to the

To load discs, do the following:

1. When the computer’s power is on, press the eject button to open the
disc tray slightly.

User's Manual 4-4

Writing discs section.

2. Grasp the disc tray gently and pull until it is fully opened.

1

2

1

Figure 4-2 Pressing the eject button and pulling the disc tray open

1. Eject button 2. Disc tray

3. Lay the disc, label side up, in the disc tray.

Figure 4-3 Inserting a disc

1. Laser lens

When the disc tray is fully opened, the edge of the computer covers the
disc tray slightly. Therefore, you must turn the disc at an angle when you
place it in the disc tray. After seating the disc, however, make sure it lies
flat.

Do not touch the laser lens or any portion of its surrounding casing as
this could cause misalignment.

Prevent foreign objects from entering the drive. Check the surface of
the disc tray, especially the area behind the front edge of the disc tray,
to make sure there are no such objects before closing the drive.

4. Press gently at the center of the disc until you feel it click into place.
The disc should lie below the top of the spindle, flush with the spindle
base.

5. Push the center of the disc tray to close it. Press gently until it locks
into place.

User's Manual 4-5

If the disc is not seated properly when the disc tray is closed, the disc might

1

Φ1.0mm

be damaged. Also, the disc tray might not open fully when you press the
eject button.

Removing discs

To remove the disc, do the following:

Do not press the eject button while the computer is accessing the optical
disc drive. Wait for the optical disc drive indicator to go out before you open
the disc tray. Also, if the disc is spinning when you open the disc tray, wait
for it to stop before you remove it.

1. To pop the disc tray partially open, press the eject button. Gently pull
the disc tray out until it is fully opened.

When the disc tray pops open slightly, wait a moment to make sure the
disc has stopped spinning before pulling the disc tray fully open.

2. The disc extends slightly over the sides of the disc tray so you can
grasp it. Gently lift out the disc.

3. Push the center of the disc tray to close it. Press gently until it locks
into place.

How to remove disc when the disc tray will not open

Pressing the eject button will not open the disc tray when the computer
power is off. If the power is off, you can open the disc tray by inserting a
slender object (about 20 mm) such as a straightened paper clip into the
manual eject hole near the eject button.

Figure 4-4 Manual release with the eject hole

1. Manual eject hole

Turn off the power before you use the manual eject hole. If the disc is
spinning when you open the disc tray, the disc could fly off the spindle and
cause injury.

User's Manual 4-6

Writable discs

This section describes the types of writable discs. Check the specifications
of your drive to see the types of discs it can write.

CDs

CD-R discs can be written only once. The recorded data cannot be
erased or changed.

CD-RW discs including multi speed CD-RW discs, high-speed CD-RW
discs and ultra-speed CD-RW discs can be recorded more than once.

DVDs

DVD-R, DVD+R, DVD-R DL and DVD+R DL discs can be written only
once. The recorded data cannot be erased or changed.

DVD-RW, DVD+RW and DVD-RAM discs can be recorded more than
once.

Writing discs

You can use the DVD Super Multi drive to write data to either CD-R, CD-
RW, DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL, DVD+RW or
DVD-RAM discs.

When writing information to media using an optical drive, you should
always ensure that you connect the AC adaptor to a live electrical outlet. It
is possible that, if data is written while powered by the battery pack, the
write process might sometimes fail due to low battery power. In these
instances, data loss might occur.

Important message

Before you write or rewrite to any of the media supported by the optical
disc drive, read and follow all of the setup and operating instructions in this
section. If you fail to do so, you might find that the optical disc drive might
not function properly, and you might fail to write or rewrite information
successfully. This might cause you to either lose data or incur other
damage to the drive or media.

Disclaimer

TOSHIBA does not assume responsibility for the following:

Damage to any disc that might be caused by writing or rewriting with
this product.

Any change or loss of the recorded contents of media that might be
caused by writing or rewriting with this product, or for any business
profit loss or business interruption that might be caused by the change
or loss of the recorded contents.

User's Manual 4-7

Damage that might be caused by using third party equipment or
software.

Given the technological limitations of current optical disc writing drives, you
might experience unexpected writing or rewriting errors due to disc quality
or problems with hardware devices. In view of this, it is good practice to
make two or more copies of important data, in case of any undesired
change or loss of the recorded contents.

Before writing or rewriting

Based on TOSHIBA limited compatibility testing, we suggest the
following manufacturers of disc media, however, it must be noted that
disc quality can affect write or rewrite success rates. Also be aware
that in no event does TOSHIBA guarantee the operation, quality or
performance of any disc.

CD-R:

TAIYO YUDEN CO., Ltd.

MITSUBISHI KAGAKU MEDIA CO., LTD.

CD-RW: (Multi-Speed, High-Speed and Ultra-Speed)

MITSUBISHI KAGAKU MEDIA CO., LTD.

DVD-R:

DVD Specifications for Recordable Disc for General Version 2.0

TAIYO YUDEN Co.,Ltd. (for 8x and 16x speed media)

MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed media)

DVD-R DL:

MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media)

DVD+R:

MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed media)

DVD+R DL:

MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x speed media)

DVD-RW:

DVD Specifications for Recordable Disc for Version 1.1 or version

1.2

MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 6x speed media)

DVD+RW:

MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media)

User's Manual 4-8

DVD-RAM: (DVD Super Multi drive only)

DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1 or
Version 2.2

Panasonic Corporation (for 3x and 5x speed media)

Some types and formats of DVD-R DL and DVD+R DL discs might be
unreadable.

Disc created in DVD-R DL format4 (Layer Jump Recording) cannot be
read.

When writing or rewriting

Please observe the following points while you write or rewrite data to a
media:

Always copy data from the internal storage to the optical media. Do
not use the cut-and-paste function as the original data will be lost if
there is a write error.

Do not perform any of the following actions:

Change users in the Operating Systems.
Operate the computer for any other function, including such tasks

as using a mouse or Touch Pad, or closing/opening the display
panel.

Start a communication application.
Apply impact or vibration to the computer.
Install, remove or connect external devices, including such items

as a memory media card, USB device, external monitor or an
optical digital device.

Use the audio/video control button to reproduce music or voice.
Open the optical disc drive.

Do not use shut down, log off, Sleep Mode or Hibernation Mode
functions while writing or rewriting.

Make sure that the write/rewrite operation is completed before going
into either Sleep Mode or Hibernation Mode (You can remove an
optical media on the optical disc drive after writing is completed).

If the media is of poor quality, or is dirty or damaged, writing or
rewriting errors might occur.

Set the computer on a level surface and avoid places subject to
vibration such as airplanes, trains or cars. In addition, do not use the
computer on an unstable surface such as a stand.

Keep mobile phones and other wireless communication devices away
from the computer.

User's Manual 4-9

CyberLink PowerDVD for TOSHIBA

Please be aware of the following limitations when you use the CyberLink
PowerDVD for TOSHIBA:

Notes on use

This software can only be used on Windows operating system.
CyberLink PowerDVD for TOSHIBA is only available on models

provided with a DVD Super Multi drive.
CyberLink PowerDVD for TOSHIBA software is supported for

playback of DVD and video file.
Frame dropping, audio skipping or out of sync audio and video might

occur during playback of some video titles.
Close all other applications when using the CyberLink PowerDVD for

TOSHIBA. Do not open any other applications or carry out any other
operations during video playback. Playback might stop or not function
properly in some situations.

Unfinalized DVDs created on home DVD recorders might not be
playable on the computer.

Use DVD-Video discs with a region code which is either "the same as
the factory default setting" (if applicable) or "ALL".

Do not play back video while watching or recording television
programs using other applications. Failure to do so might cause video
playback or television program recording errors. In addition, if
prescheduled recording starts during video playback it might cause
video playback or television program recording errors. Please view
video during times when there is no recording prescheduled.

The resume function cannot be used with some discs on the
CyberLink PowerDVD for TOSHIBA.

It is recommended that the AC adaptor is connected when playing
video. Power-saving features might interfere with smooth playback.
When playing video using battery power, set the Power Options to
"Balance".

The screen saver is disabled during video playback using the
CyberLink PowerDVD for TOSHIBA. The computer will not
automatically go into Hibernation or Sleep mode.

Do not configure the Display automatic power off function to run while
the CyberLink PowerDVD for TOSHIBA is running.

Do not switch to Hibernation or Sleep Mode when running the
CyberLink PowerDVD for TOSHIBA.

Do not lock the computer using the Windows logo ( ) + L keys
when running the CyberLink PowerDVD for TOSHIBA.
The CyberLink PowerDVD for TOSHIBA does not have a parental

control function.
Carry out the installation/uninstallation of the CyberLink PowerDVD for

TOSHIBA under a user account with administrator rights.

User's Manual 4-10

Do not change Windows Users while CyberLink PowerDVD for
TOSHIBA is running.

For some DVD or video files, using the control window to change the
audio track will also change the subtitle track.

The playback of some media files might not be normal by this player.
This might also happen when using Windows Media Player and Video
app.

Display Devices & Audio

If the video image is not displayed on an external display or television,
stop the CyberLink PowerDVD for TOSHIBA, and change the screen
resolution. To change the screen resolution, click Control Panel ->

Appearance and Personalization -> Display -> Adjust resolution

under Windows System group in the Apps view. However, video
cannot be output to some external displays and televisions due to
output or playback conditions.

When viewing video on an external display or TV, change the display
device before playing. Video can be played only on internal LCD
displays or external displays. In Clone mode (Dual View), CyberLink
PowerDVD for TOSHIBA might not function properly.

Do not change the screen resolution while running the CyberLink
PowerDVD for TOSHIBA.

Do not change the display device while running the CyberLink
PowerDVD for TOSHIBA.

Starting CyberLink PowerDVD for TOSHIBA

Use the following procedure to start CyberLink PowerDVD for TOSHIBA.

1. Insert a DVD-Video in the optical disc drive while the operating system
is running.

When a DVD-Video disc is set in the DVD drive (for models with DVD
drive), CyberLink PowerDVD for TOSHIBA might start automatically.

2. Click CyberLink PowerDVD for TOSHIBA in the Apps view to start
CyberLink PowerDVD for TOSHIBA.

Operating CyberLink PowerDVD for TOSHIBA

Notes on Using CyberLink PowerDVD for TOSHIBA.

Screen display and available features might vary amongst videos and
scenes.

Open CyberLink PowerDVD for TOSHIBA Manual

CyberLink PowerDVD for TOSHIBA features and instructions are detailed
in CyberLink PowerDVD for TOSHIBA Help. Use the following procedure to
open CyberLink PowerDVD for TOSHIBA Help.

Press the F1 key when CyberLink PowerDVD for TOSHIBA is launched.

User's Manual 4-11

Battery

This section explains battery types, use, recharging methods and handling.

Battery pack

When the AC adaptor is not connected, the main power source of the
computer is this lithium ion battery pack, also referred to in this manual as
the main battery.

Real-Time Clock (RTC) function

The Real-Time Clock (RTC) function is supported. The main battery
provides power for the internal real-time clock and calendar function and
also maintains the system configuration while the computer is turned off. If
the RTC lasting time completely runs out, the system will lose this
information and the real-time clock and calendar will stop working.

You can change the Real-Time Clock settings in the BIOS setup utility.
Refer to Real-Time Clock for further information.

Care and use of the battery pack

This section provides the important safety precautions in order to handle
your battery pack properly.

Refer to the enclosed Instruction Manual for Safety and Comfort for
detailed precautions and handling instructions.

Charge the battery pack only in an ambient temperature from 5 through 35
degrees Celsius. Otherwise, the electrolyte solution might leak, battery
pack performance might deteriorate, and the battery life might be
shortened.

Charging the batteries

When the power in the battery pack becomes low, the DC IN/Battery
indicator flashes amber to indicate that only a few minutes of battery power
remain. If you continue to use the computer while the DC IN/Battery
indicator flashes, the computer enters Hibernation Mode so that you do not
lose any data, and automatically turn itself off.

You must recharge a battery pack when it becomes discharged.

Procedures

To recharge a battery pack, connect the AC adaptor to the DC IN 19V jack
and plug the other end into a working outlet. The DC IN/Battery indicator
glows amber while the battery is being charged.

User's Manual 4-12

Charging Time

The following table shows the approximate time required to charge an
exhausted battery fully.

Battery type Power off Power on

Battery pack (32Wh, 4 cell) about 3 hours about 12 hours

Battery pack (45Wh, 4 cell) about 4 hours about 12 hours

Be aware that the charging time when the computer is on is affected by
ambient temperature, the temperature of the computer and how you are
using the computer. If you make heavy use of external devices for
example, the battery might scarcely charge at all during operation.

Battery charging notice

The battery might not begin charging immediately under the following
conditions:

The battery is extremely hot or cold (if the battery is extremely hot, it
might not charge at all). To ensure the battery charges to its full
capacity, charge it at room temperature of between 5°C to 35°C (41–
95°F).

The battery is nearly completely discharged. In this instance, leave the
AC adaptor connected for a few minutes and the battery should begin
charging.

The DC IN/Battery indicator might show a rapid decrease in battery
operating time when you try to charge a battery under the following
conditions:

The battery has not been used for a long time.
The battery has completely discharged and been left in the computer

for a long time.

In such cases, do the following:

1. Fully discharge the battery by leaving it in the computer with the power
on until the system automatically turns itself off.

2. Connect the AC adaptor to the DC IN 19V jack of the computer, and to
a wall outlet that is supplying power.

3. Charge the battery until the DC IN/Battery indicator glows white.

Repeat these steps two or three times until the battery recovers normal
capacity.

Monitoring battery capacity

Remaining battery power can be monitored using the following methods:

Clicking the battery icon on the Windows Taskbar
Via the Battery Status in the Windows Mobility Center window

User's Manual 4-13

Wait several seconds to monitor the remaining operating time because
the computer needs time to check the remaining capacity of the
battery pack and then calculate the remaining operating time, based
on this together with the current power consumption.

Be aware that the actual remaining operating time might differ slightly
from the calculated time.

With repeated discharges and recharges, the battery capacity will
gradually decrease. In view of this, it is noted that an often used, older
battery will not operate for as long as a new battery even when both
are fully charged.

Maximizing battery operating time

The usefulness of a battery depends on how long it can supply power on a
single charge, while how long the charge lasts in a battery depends on:

Processor speed
Screen brightness
System Sleep Mode
System Hibernation Mode
Display power off period
How often and for how long you use the internal storage and external

disk drives, for example, optical disc
How much charge the battery contained to begin with
How you use optional devices, such as a USB device, to which the

battery supplies power
Whether you enable Sleep Mode, which can conserve battery power if

you are frequently turning the computer off and on
Where you store your programs and data
Whether you close the display panel when you are not using the

keyboard - closing the display saves power.
The environmental temperature - operating time decreases at low

temperatures.
Whether you enable Sleep and Charge function

Batteries exhausted time

When you turn off the power of your computer with batteries fully charged,
the batteries exhaust within the following approximate period.

Battery type Sleep Mode Shut Down Mode

Battery pack (32Wh, 4 cell) about 2~4 days about 22 days

Battery pack (45Wh, 4 cell) about 3~6 days about 30 days

User's Manual 4-14

Extending battery life

To maximize the life of your battery packs, do the following at least once a
month.

1. Turn off the computer's power.

2. Disconnect the AC adaptor and turn on the computer's power. If it
does not turn on then go to Step 4.

3. Operate the computer on battery power for five minutes. If you find
that the battery pack has at least five minutes of operating time,
continue operating until the battery pack is fully discharged. However,
if the DC IN/Battery indicator flashes or there is some other warning
to indicate a low battery condition, go to Step 4.

4. Connect the AC adaptor to the DC IN 19V jack of the computer, and to
a wall outlet that is supplying power. The DC IN/Battery indicator
glows amber to indicate that the battery pack is being charged.
However, if DC IN/Battery indicator does not glow, this indicates that
power is not being supplied. Check the connections for the AC adaptor
and the power cord.

5. Charge the battery pack until the DC IN/Battery indicator glows white.

LAN

The computer might have built-in support for Ethernet LAN (10 megabits
per second, 10BASE-T) or Fast Ethernet LAN (100 megabits per second,
100BASE-TX).

This section describes how to connect/disconnect to a LAN.

The Wake-up on LAN function consumes power even when the
system is off. Leave the AC adaptor connected while using this
feature.

The Link speed (10/100 megabits per second) changes automatically
depending on the network conditions (connected device, cable or
noise and so on).

LAN cable types

The computer must be configured properly before connecting to a LAN.
Logging onto a LAN using the computer’s default settings could cause a
malfunction in LAN operation. Check with your LAN administrator regarding
set-up procedures.

If you are using Fast Ethernet LAN (100 megabits per second, 100BASE-
TX), be sure to connect with a CAT5 cable or higher. You cannot use a
CAT3 cable.

If you are using Ethernet LAN (10 megabits per second, 10BASE-T), you
can connect with a CAT3 or higher cable.

User's Manual 4-15

Connecting the LAN cable

12

To connect the LAN cable, do the following:

Connect the AC adaptor before connecting the LAN cable. The AC
adaptor must remain connected during LAN use. If you disconnect the
AC Adaptor while the computer is accessing a LAN, the system might
hang up.

Do not connect any other cable to the LAN jack except the LAN cable.
Otherwise, malfunctions or damage might occur.

Do not connect any power supplying device to the LAN cable that is
connected to the LAN jack. Otherwise, malfunctions or damage might
occur.

1. Turn off the power to all external devices connected to the computer.

2. Plug one end of the cable into the LAN jack. Press gently until you
hear the latch click into place.

1. LAN jack 2. LAN cable

3. Plug the other end of the cable into a LAN hub connector or router.
Check with your LAN administrator and hardware or software vendor
before using or configuring a network connection.

Figure 4-5 Connecting the LAN cable

Memory media

The computer is equipped with a memory media slot that can
accommodate some kinds of memory media with various memory
capacities so that you can easily transfer data from devices, such as digital
cameras and Personal Digital Assistants.

Keep foreign objects out of the memory media slot. Never allow metal
objects, such as screws, staples and paper clips, to enter the computer or
Keyboard. Foreign metal objects can create a short circuit, which can
cause computer damage and fire, possibly resulting in serious injury.

An adaptor is required to use miniSD/microSD Card.

User's Manual 4-16

Not all memory media have been tested and verified to work correctly.
Therefore, it is not possible to guarantee that all memory media can
operate properly.

Figure 4-6 Examples of memory media

Secure Digital (SD) Card microSD card adaptor and

microSD card

MultiMediaCard (MMC)

Points to note about the memory media card

SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music
Initiative), which is a technology adopted to prevent unlawful copy or
playback of digital music. For this reason, you cannot copy or play back
protected material on another computer or other device, and you cannot
reproduce any copyrighted material except for your personal enjoyment.

The following is a simple explanation for distinguishing SD memory cards
from SDHC memory cards and SDXC memory cards.

SD, SDHC and SDXC memory cards appear the same externally.
However, the logo on memory cards is different, so pay careful
attention to the logo when purchasing.

The SD memory card logo is ( ).

The SDHC memory card logo is ( ).

The SDXC memory card logo is ( ).

The maximum capacity of SD memory cards is 2 GB. The maximum
capacity of SDHC memory cards is 32 GB. The maximum capacity of
SDXC memory cards is 128 GB.

Memory media format

New media cards are formatted according to specific standards. If you wish
to reformat a media card, be sure to do so with a device that uses media
cards.

User's Manual 4-17

Formatting a memory media card

Memory media cards are sold already formatted in conformity to specific
standards. If you reformat a memory card, be sure to reformat it with a
device such as digital camera or digital audio player that uses the memory
cards, not with the format command provided within Windows.

To format all areas of the memory card, including the protected area, you
must obtain an appropriate application that applies the copy protection
system.

Media care

Observe the following precautions when handling the card.

Do not twist or bend cards.
Do not expose cards to liquids or store in humid areas or lay media

close to containers of liquid.
Do not touch the metal part of a card or expose it to liquids or let it get

dirty.
After using card, return it to its case.
The card is designed so that it can be inserted only one way. Do not

try to force the card into the slot.
Do not leave a card partially inserted in the slot. Press the card until

you hear it click into place.
Set the write-protect switch to the lock position, if you do not want to

record data.
Memory cards have a limited lifespan, so it is important to back up

important data.
Do not write to a card if the battery power is low. Low power could

affect writing accuracy.
Do not remove a card while read/write is in progress.

For more details on using memory cards, see manuals accompanying the
cards.

About the write-protect feature

Memory media cards have a write-protect function.

SD Card (SD memory card, SDHC memory card and SDXC memory
card)

Set the write-protect switch to the lock position, if you do not want to record
data.

User's Manual 4-18

Inserting memory media

2

1

The following instructions apply to all types of supported media devices. To
insert memory media, do the following:

1. Turn the memory media so that the contacts (metal areas) face down.

2. Insert the memory media into the memory media slot on the computer.

3. Press the memory media gently to ensure a firm connection is made.
The memory media will be partially out of the slot.

Figure 4-7 Inserting memory media

1. Memory media slot 2. Memory media

Product appearance depends on the model you purchased.

Make sure that the memory media is oriented properly before you
insert it. If you insert the media in wrong direction, you might not be
able to remove it.

When inserting the memory media, do not touch the metal contacts.
You could expose the storage area to static electricity, which can
destroy data.

Do not turn off the computer or switch to Sleep Mode or Hibernation
Mode while files are being copied. Failure to do so might cause data
loss.

Removing memory media

The following instructions apply to all types of supported media devices. To
remove memory media, do the following:

1. Click the Safely Remove Hardware and Eject Media icon on the
Windows Taskbar.

2. Select memory media.

3. Grasp the media and remove it.

If you remove the memory media or turn off the power while the
computer is accessing the memory media, you might lose data or
damage the media.

User's Manual 4-19

Do not remove the memory media while the computer is in Sleep or
Hibernation Mode. The computer could become unstable or data in
the memory media could be lost.

Do not remove only the miniSD/microSD Card while leaving the
adaptor in the memory media slot.

External Display

Your computer video capabilities can be enhanced with additional displays.

External displays allow you to share your desktop or extend the desktop
area.

Connecting an external display

Your computer comes with a built-in display, but you can also connect
other external displays via available ports on the computer.

As the port operation of all external display devices have not been
confirmed, some devices might not function properly.

The HDMI out port

HDMI (High-Definition Multimedia Interface) port digitally transfers both
video and audio data without reducing the quality. HDMI-compatible
external display devices including televisions can be connected via the
HDMI port.

To connect an HDMI-compatible display device, do the following:

To connect a device to the HDMI out port, you must purchase a suitable
HDMI cable.

1. Plug one end of the HDMI cable into the HDMI in port of the HDMI
display device.

2. Plug the other end of the HDMI cable into the HDMI out port on your
computer.

3. Turn the HDMI display device's power on.

User's Manual 4-20

Figure 4-8 Connecting the HDMI out port

2

1

1. HDMI out port 2. HDMI cable

Do not plug/unplug an HDMI device under the following conditions:

The system is starting up.

The system is shutting down.

When you connect a television or external monitor to the HDMI port, the
display output device is set to HDMI.

When you unplug the HDMI cable and replug it, wait at least 5 seconds
before you replug the HDMI cable again.

When you change the display output device, the playback device might not
switch automatically. In this case, in order to set the playback device to the
same device as the display output device, adjust the playback device
manually by the following steps:

1. Click Control Panel -> Hardware and Sound -> Sound under
Windows System group in the Apps view.

2. In the Playback tab, select the playback device which you want to
switch to.

3. To use the internal speakers on your computer, select Speakers. To
use the television or the external monitor that you have connected to
the computer, select a different playback device.

4. Click the Set Default button.

5. Click OK to close the Sound dialog.

Settings for display video on HDMI

To view video on the HDMI display device, be sure to configure the
following settings otherwise you might find that nothing is displayed.

Be sure to use the function key to select the display device before starting
to play video. Do not change the display device while playing video.

Do not change the display device under the following conditions.

While data is being read or written

While communication is being carried out

User's Manual 4-21

Selecting HD Format

To select the display mode, do the following:

1. Click Control Panel -> Appearance and Personalization -> Display

-> Change display settings -> Advanced settings -> List All
Modes under Windows System group in the Apps view.

2. Select one of the modes at List All Modes.

Wireless display

Your computer might support Wireless display, a wireless technology which
utilizes Wi-Fi to allow the computer to be connected to external displays
including TVs as extended screens wirelessly. With Wireless display,
documents, streamed/local media contents, or other online contents can be
shared wirelessly with others.

To use Wireless display, either one of the following devices is required:

A compatible external display with built-in support for Wireless display.
An external display with HDMI port and a Wireless display adaptor.

The Wireless display adaptor is a device that connects to the external
display via HDMI port and can receive Wi-Fi signals from your
computer.

To connect to an external display wirelessly, do the following:

1. In the Settings charm, click Change PC settings -> PC and devices

-> Devices.

2. Click Add a device. Your computer starts searching for the Wireless
display device.

3. After the Wireless display device is searched, follow the on-screen
instructions to finish connection.

After the connection is established, the name of the Wireless display
device will appear under Projectors.

To disconnect the Wireless display device, click the Wireless display
device name and then click Remove device.

Changing the display settings

After one or more external displays are connected, the operating system
can automatically detect, identify, and set up the display settings.

You can also manually manage how the external displays work and change
the display settings by pressing P while holding down the Windows (
key. If you disconnect the external display before you turn off the
computer's power, be sure to switch to the internal display.

)

Security lock

A security lock enables you to anchor your computer to a desk or other
heavy object in order to help prevent unauthorized removal or theft. The

User's Manual 4-22

computer has a security lock slot on its right side into which you can attach

2

1

one end of the security cable, while the other end attaches to a desk or
similar object. The methods used for attaching security cables differ from
product to product. Refer to the instructions for the product you are using
for more information.

Connecting the security lock

In order to connect a security cable to the computer, do the following:

1. Turn the computer so its right side faces you.

2. Align the security cable with the lock slot and secure it in place.

Figure 4-9 Security lock

1. Security lock slot 2. Security lock

Optional TOSHIBA Accessories

To make your computer even more powerful and convenient to use, you
can add a number of options and accessories. For reference, the following
list details some of the items that are available from your reseller or
TOSHIBA dealer:

Universal AC Adaptor If you frequently use your computer at more than

one site, it might be convenient to purchase an
additional AC adaptor to be kept at each site in
order to remove the need to carry the adaptor
with you always.

Sound System and Video mode

This section describes some of the audio control functions.

Volume Mixer

The Volume Mixer utility lets you control the audio volume for playback of
devices and applications under Windows.

To launch the Volume Mixer utility, right-click on the speaker icon on
the Windows Taskbar, and then select Open Volume Mixer from the
sub menu.

User's Manual 4-23

To adjust the volume level of speakers or headphones, move the
Speakers slider.

To adjust the volume level of an application that you are using, move
the slider for the corresponding application.

Microphone Level

To change the microphone recording level, do the following:

1. Right-click on the speaker icon on the Windows Taskbar, and select
Recording devices from the sub menu.

2. Select Microphone, and click Properties.

3. On the Levels tab, move the Microphone slider to increase or
decrease the microphone volume level.

If you feel the microphone volume level is inadequate, move the
Microphone Boost slider to a higher level.

Realtek HD Audio Manager

You can confirm and change the audio configuration using the Realtek HD
Audio Manager. To launch the Realtek HD Audio Manager:

Click Control Panel -> Hardware and Sound -> Realtek HD Audio
Manager under Windows System in the Apps view.

When you first launch the Realtek HD Audio Manager, you can see two
device tabs. Speakers is the default output device. Microphone is the
default input device. To change the default device, click the Set Default
Device button under the chosen device tab.

Information

Click the Information button to view hardware information, software
information, and language setting.

Power Management

The audio controller in your computer can be turned off when the audio
function is not used. To adjust the configuration of audio power
management, click the Power Management button .

When audio power management is enabled, the circle button at the
upper left of the Power Management is blue and convex.

When audio power management is disabled, the button is black and
concave.

Speaker Configuration

Click the Auto Test button to confirm the internal speakers or the
headphone sound is coming from the right direction.

User's Manual 4-24

Default Format

You can change the sample rate and bit depth of sound.

Headphone/Microphone selection

To change the type of headphone or microphone, do the following:

1. Plug a headphone or microphone into the headphone/microphone
combo jack.

2. Double-click on the circle button
Audio Manager main screen.

3. Select one from the device list for the device you plugged into.

in the right side of the Realtek HD

Video mode

Video mode settings are configured via the Screen Resolution dialog.

To open the Screen Resolution dialog, click Control Panel ->

Appearance and Personalization -> Display -> Change display
settings under Windows System group in the Apps view.

If you are running some applications (for example a 3D application or video
playback), you might see some disturbance, flickering, or frame dropping
on your screen.

If that occurs, adjust the resolution of display, lowering it until the screen is
displayed properly.

User's Manual 4-25

Chapter 5

Utilities and Advanced Usage

This chapter describes the utilities and special features of this computer,
and the advanced usage of some utilities.

Utilities and Applications

This section describes the pre-installed utilities that come with the
computer and details how to start them. For further information on their
operation, refer to online manual, help files, or README.TXT file (if
applicable) of each utility.

TOSHIBA Display
Utility

TOSHIBA Password
Utility

TOSHIBA Display Utility includes Desktop Text
Size utility, Split Screen utility, or Resolution+
settings. Desktop Text Size allows you to make
the text size bigger or smaller on the desktop
according to your usage and favorite. You can
change the text size on the display and on the
title bar of windows by changing the scaling of
the text size. When the scaling is smaller, more
information appears on the display
simultaneously but the text size becomes
smaller. When the scaling is larger, less
information appears on the display
simultaneously but the text size becomes larger.
You can install Split Screen utility by yourself.
Split Screen utility enables you to create multiple
display zones on a screen and to fit the active
windows to within those zones.
Resolution+ is an image processor that performs
high-quality image enhancements such as Color
Correction and Sharpness on video playbacks.
This feature is only provided with some models.

To access this utility, click Display Utility under
TOSHIBA group in the Apps view.

For details on this utility, see the help file.

This utility allows you to set a password in order
to restrict access to the computer.

To access this utility, click Password Utility
under TOSHIBA group in the Apps view.

User's Manual 5-1

TOSHIBA System
Settings

This utility allows you to customize your
hardware settings according to the way you work
with the computer and the peripherals you use.

To access this utility, click System Settings
under TOSHIBA group in the Apps view.

CyberLink PowerDVD
for TOSHIBA

This software is provided for playback of DVD
Video. To access this utility, click CyberLink
PowerDVD for TOSHIBA in the Apps view.
This utility is only provided with some models.

For details on how to use CyberLink PowerDVD
for TOSHIBA, see the help file.

TOSHIBA eco Utility This computer is equipped with "eco mode". This

mode slightly lowers performance of some
devices to reduce electric power consumption.
You can realize measurable power savings by
using it continuously.

TOSHIBA eco Utility helps control the power
consumption of your computer. Various
information can help you understand your degree
of contribution to the environment.

Furthermore, this utility contains Peak shift
function that can help reduce power usage during
periods of peak demand by shifting some power
consumption to periods when demand is lower.

The utility also supports "eco charge mode". The
battery will not be fully charged in this mode, thus
extending the life cycle of the battery.

It is recommended using the computer with AC
adaptor connected as the battery operating time
is comparatively short in this mode.

Depending on the usage situation, the life cycle
of the battery might not be extended properly.

To access this utility, click eco Utility under
TOSHIBA group in the Apps view.

For details on TOSHIBA eco utility, see the help
file.

TOSHIBA Function
Key

This utility allows you to perform some features
by pressing a specified key or combined with the
FN key.
To set up this utility, click Function Key under
TOSHIBA group in the Apps view.

For details, refer to the

Function Keys section.

User's Manual 5-2

TOSHIBA Service
Station

TOSHIBA PC Health
Monitor

TOSHIBA Audio
Enhancement

This application allows your computer to
automatically search for TOSHIBA software
updates or other alerts from TOSHIBA that are
specific to your computer system and its
programs. When enabled, this application
periodically transmits to our servers a limited
amount of system information, which will be
treated in strict accordance with the rules and
regulations as well as applicable data protection
law.

To access this utility, click Service Station under
TOSHIBA group in the Apps view.

The TOSHIBA PC Health Monitor application
proactively monitors a number of system
functions such as power consumption, battery
health, and system cooling, informing you of
significant system conditions. This application
recognizes the system and individual component
serial numbers and tracks specific activities
related to their usage.

To access this utility, click PC Health Monitor
under TOSHIBA group in the Apps view.

For details on TOSHIBA PC Health Monitor, see
the help file.

TOSHIBA Audio Enhancement provides you the
function of audio source filtering, earphone audio
enhancement, or speaker audio enhancement.
To change the settings, click Audio
Enhancement under TOSHIBA group in the
Apps view.

User's Manual 5-3

TOSHIBA
Maintenance Utility

TOSHIBA Maintenance Utility is provided to
erase the internal storage (HDD or eMMC). This
utility allows you to delete all data and partitions,
and also overwrite all sectors on the internal
storage.

If there is an external hard disk drive connected
to your computer, it can also be erased.
However, if you do not want to delete the data
from the external hard disk drive, disconnect it
from your computer.

To access this utility:

1. In the Settings charm, click Change PC

settings -> Update and recovery ->
Recovery.

2. Click Restart now under Advanced
startup.

3. Click Troubleshoot -> TOSHIBA
Maintenance Utility.

If you select the deletion method and continue
with the operation, you will lose all data (including
the operating system and recovery partition) on
the internal storage. Make sure that you have
already created recovery media if you want to
use the computer after erasing your internal
storage.

You might not have all the software listed in this section depending on the
model you purchased.

Special features

The following features are either unique to TOSHIBA computers or are
advanced features which make the computer more convenient to use.

Access each function using the following procedures.

*1

To access the Power Options, click Control Panel -> System and
Security -> Power Options under Windows System group in the Apps
view.

Display automatic
power off

User's Manual 5-4

*1

This feature automatically cuts off power to the
computer's display panel when there is no
keyboard input for a specified time, with power
being restored the next time a key is pressed.
This can be specified in the Power Options.

HDD automatic power

*1

off

This feature automatically cuts off power to the
hard disk drive when it is not accessed for a
specified time, with power being restored when
the hard disk drive is next accessed. This can be
specified in the Power Options.

System automatic
Sleep/Hibernation

*1

Mode

This feature automatically shuts down the system
into either Sleep Mode or Hibernation Mode
when there is no input or hardware access for a
specified time. This can be specified in the Power
Options.

Power on password Two levels of password security, supervisor and

user, are available to prevent unauthorized
access to your computer.

Intelligent power
supply

*1

A microprocessor in the computer's intelligent
power supply detects the battery charge,
automatically calculates the remaining battery
capacity, and protects electronic components
from abnormal conditions such as a voltage
overload from the AC adaptor. This can be
specified in the Power Options.

*1

Battery save mode

This feature lets you configure the computer in
order to save battery power. This can be
specified in the Power Options.

*1

Panel power on/off

This feature automatically turns power to the
computer off when the display panel is closed,
and turns it back on when the display panel is
opened. This can be specified in the Power
Options.

Low battery
automatic Hibernation

*1

Mode

When battery power is exhausted to the point
that computer operation cannot be continued, the
system automatically enters Hibernation Mode
and shuts itself down. This can be specified in
the Power Options.

Sleep Mode If you have to interrupt your work, you can use

this feature to allow you to turn off power to the
computer without exiting from your software.
Data is maintained in the computer's main
memory so that when you next turn on the
power, you can continue working right where you
left off.

User's Manual 5-5

Hibernation Mode This feature lets you turn off the power to the

computer without exiting from your software. The
contents of main memory are automatically
saved to the internal storage so that when you
next turn on the power again, you can continue
working right where you left off. You must enable
the Hibernation Mode before using this feature.
Refer to the Starting Hibernation Mode section
for more details.

USB Wakeup function This function restores the computer from Sleep

Mode depending on the external devices
connected to the USB ports.

For example, if a mouse or USB keyboard is
connected to a USB port, clicking the mouse
button or pressing the keyboard will wakeup the
computer.

Heat dispersal

*1

To protect against overheating, the processor is
equipped with an internal temperature sensor
which activates a cooling fan or lowers the
processing speed if the computer's internal
temperature rises to a certain level. You are able
to select whether to control this temperature by
either turning on the fan first, then if necessary
lowering the processor speed, or by lowering the
processor speed first, then if necessary turning
on the fan. Both of these functions are controlled
through the Power Options.

When the processor's temperature falls within
normal range, the fan and the processor
operation returns to its standard speed.

If the processor's temperature reaches an
unacceptably high level with either setting, the
computer automatically shuts down to prevent
any damage. In this instance, all unsaved data in
memory will be lost.

TOSHIBA Password Utility

The TOSHIBA Password Utility provides two levels of password security:
User and Supervisor.

Passwords set by the TOSHIBA Password Utility function are different from
the Windows password.

User's Manual 5-6

User Password

To start the utility, click the following items under TOSHIBA group in the
Apps view:

Password Utility -> User Password

User authentication might be required to validate user rights when using
TOSHIBA Password Utility to delete or change passwords, and so on.

Set (button)

Click this button to register a password. After a password is set, you
are prompted to enter it when you start the computer.

After you set the password, a dialog box appears asking whether you
want to save it to other media. If you forget the password, you can
open the password file on another computer. Be sure to keep the
media in a safe place.

When entering the character string to register the password, enter
from the keyboard character by character and do not enter as ASCII
code or copy-and-paste the character string. In addition, ensure that
the registered password is correct by outputting the character string to
the password file.

When entering a password, do not enter any characters (for example
"!" or "#") produced by pressing the SHIFT or ALT keys.

Delete (button)

Click this button to delete a registered password. Before you can
delete a password, you must first enter the current password correctly.

Change (button)

Click this button to change a registered password. Before you can
change a password, you must first enter the current password
correctly.

Owner String (text box)

You can use this box to associate text with the password. After you
enter text, click Apply or OK. When the computer is started, this text
is displayed together with the prompt asking you to enter a password.

You can launch TOSHIBA Setup Utility to set, change, or delete the HDD
Password or HDD Master Password. Refer to the TOSHIBA Setup Utility
section for further information.

User's Manual 5-7

If you forget your HDD User Password, TOSHIBA will NOT be able to
assist you, and your HDD will be rendered COMPLETELY and
PERMANENTLY INOPERABLE. TOSHIBA will NOT be held
responsible for any loss of any data, any loss of use or access to your
HDD, or for any other losses to you or any other person or
organization that result from the loss of access to your HDD. If you
cannot accept this risk, do not register the HDD User Password.

When saving the HDD User Password shut down or restart the
computer. If the computer is not shut down or restarted, the saved
data might not be correctly reflected. For more information on shutting
down or restarting the computer, refer to Turning on the power.

Supervisor Password

If you set a Supervisor Password, some functions might be restricted when
a user logs on with the User Password. To set a Supervisor Password:

Click Password Utility -> Supervisor Password under TOSHIBA group
in the Apps view.

This utility lets you do the following:

Register or delete the Supervisor Password.
Specify restrictions for general users.

Starting the computer using a password

If you have already registered a user password, there is one way to start
the computer:

Enter the password manually.

The password is necessary only if the computer was shut down in
Hibernation mode or boot mode. It is not needed in Sleep mode and
Restart.

To enter a password manually, do the following:

1. Turn on the power as described in the

following message appears in the screen:

Enter Password

At this point, the function keys do not work. They will function after you
enter the password.

2. Enter the Password.

User's Manual 5-8

Getting Started section. The

3. Press ENTER.

If you enter the password incorrectly three times in a row, or if you do not
enter the password within 1 minute, the computer shuts off. In this case,
some features that can power on the computer automatically (Wake-up on
LAN, Task Scheduler, etc) might not work. You must turn the computer
back on to retry password entry.

TOSHIBA System Settings

TOSHIBA System Settings is the TOSHIBA configuration management tool
available through the Windows operating system.

To run TOSHIBA System Settings, click System Settings under TOSHIBA
group in the Apps view.

The TOSHIBA System Settings window contains a number of tabs to allow
specific functions of the computer to be configured.

In addition, there are also three buttons: OK, Cancel and Apply.

OK Accepts your changes and closes the TOSHIBA

System Settings window.

Cancel Closes the window without accepting your

changes.

Apply Accepts all your changes without closing the

TOSHIBA System Settings window.

Some options shown in gray are possible to confirm their status.

TOSHIBA System Settings screen might have the following tabs:

General—Allows you to view the current BIOS version or change
certain settings back to their default values

Display—Allows you to select the internal LCD and/or external monitor
when the computer boots up

Boot Options—Allows you to change the sequence in which your
computer searches the drives for the operating system

Keyboard—Allows you to access the wake-on keyboard function, or to
configure the function keys

USB—Allows you to set conditions for USB
SATA—Allows you to set conditions for SATA
LAN—Allows you to set conditions for LAN

The settings or options explained here might vary depending on the model
you purchased.

User's Manual 5-9

After you changed the settings, a dialog box might appear to prompt you
that the changes will take effect after the computer is restarted. Make sure
to restart your computer immediately to apply these changes.

TOSHIBA PC Health Monitor

The TOSHIBA PC Health Monitor application proactively monitors a
number of system functions such as power consumption, battery health (for
models with battery), and the system cooling, informing you of significant
system conditions. This application recognizes the system and individual
component serial numbers, and tracks specific activities related to the
computer and their usage.

The collected information includes device operation time and number of
actuations or status changes (that is: number of power button and FN key
combination uses, AC adaptor, battery (for models with battery), LCD, fan
(for models with fan), HDD/SSD, sound volume, wireless communication
functionalities and USB information), date of initial system use, and also
computer and device usage (that is: power settings, battery temperature
and recharging (for models with battery), CPU, memory, backlight
illumination time, and temperatures for various devices). The collected
information is not limited to the examples specified here. The stored data
uses a very small portion of the total internal storage capacity,
approximately 10 MB or less per year.

This information is used to identify and provide a notification of system
conditions which might affect the performance of your TOSHIBA computer.
It might also be used to help diagnose problems should the computer
require service by TOSHIBA or TOSHIBA authorized service providers.
Additionally, TOSHIBA might also use this information for quality assurance
analysis.

Subject to the use restrictions above, the data on the internal storage drive
logged might be transferred to entities located outside of your country or
region of residence (for example, European Union). Those countries might
or might not have the same data protection laws or data protection levels
as required by your home country or region.

You can disable the TOSHIBA PC Health Monitor at any time by
uninstalling the software via Uninstall a program in the Control Panel.
Doing so will automatically delete all collected information from the internal
storage drive.

The TOSHIBA PC Health Monitor software does not extend or modify
TOSHIBA obligations under its standard limited warranty in any way.
TOSHIBA standard limited warranty terms and limitations apply.

Starting the TOSHIBA PC Health Monitor

The TOSHIBA PC Health Monitor can be opened by clicking PC Health
Monitor under TOSHIBA group in the Apps view.

User's Manual 5-10

The TOSHIBA PC Health Monitor main screen is displayed.

This utility might be disabled by default on your computer. You can enable
it by clicking Please click here to enable TOSHIBA PC Health Monitor.
The "PC Health Monitor Software Notice & Acceptance" screen is
displayed. Carefully read the information displayed. Selecting ACCEPT
and clicking OK enables the program. By enabling the TOSHIBA PC
Health Monitor software, you agree with these terms and conditions and to
the use and sharing of the collected information. Once the program is
enabled, the TOSHIBA PC Health Monitor screen is displayed, and the
program begins monitoring system functions and collecting information.

A message is displayed if any changes which might interfere with the
operation of the program are detected. Follow the instructions displayed
on-screen in the message.

TOSHIBA Setup Utility

TOSHIBA Setup Utility is a BIOS setup utility that provides you a menu-
based user interface so that you can easily view and change BIOS
settings.

To enter the TOSHIBA Setup Utility, do the following:

1. Save your work.

2.

Click the power icon (

3. Hold down the F2 key and then release this key one second after the

computer is power on.

4. Follow the on-screen instructions to proceed.

) on the Start screen and then select Restart.

System Recovery

There is a hidden partition allocated on the internal storage for the System
Recovery Options in the event of a problem.

You can also create recovery media and restore the system.

The following items are described in this section:

Creating Recovery Media
Restoring the pre-installed software from your created Recovery

Media
Restoring the pre-installed software from the Recovery Partition

If you choose TOSHIBA Maintenance Utility to erase the internal storage,
all data including the operating system and recovery partition will be
deleted. In that case, you cannot create recovery media or restore the pre-
installed software from the recovery partition. Make sure that you have
already created recovery media before you start TOSHIBA Maintenance
Utility. This recovery media can be used to restore your system after you
have erased your internal storage.

User's Manual 5-11

Creating Recovery Media

This section describes how to create Recovery Media.

Be sure to connect the AC adaptor when you create Recovery Media.

Be sure to close all other software programs.

Do not run software such as screen savers which can put a heavy
load on the CPU.

Operate the computer at full power.

Do not use power-saving features.

Do not write to the media when the virus check software is running.
Wait for it to finish, then disable virus detection programs including any
software that checks files automatically in the background.

Do not use utilities, including those intended to enhance internal
storage access speed. They might cause unstable operation and
damage data.

Do not shut down/log off or Sleep/Hibernate while writing or rewriting
the media.

Set the computer on a level surface and avoid places subjected to
vibrations such as airplanes, trains, or cars.

Do not use on an unstable surface such as a stand.

A recovery image of the software on your computer is stored on the internal
storage, and can be copied to either disc media or USB Flash Memory by
using the following steps:

1. Select either blank disc or USB Flash Memory.

The application allows you to choose from a variety of different media
onto which the recovery image can be copied including disc media
and USB Flash Memory.

Some of the disc media might not be compatible with the optical disc
drive connected to your computer. You should therefore verify that the
optical disc drive supports the blank media you have chosen before
proceeding.

USB Flash Memory will be formatted and all the data in the USB Flash
Memory will be lost when proceeding.

2. Turn on your computer and allow it to load the Windows operating

system as normal.

3. Insert the first blank disc into the optical disc drive tray, or insert the

USB Flash Memory into one available USB port.

User's Manual 5-12

4. For models with Recovery Media Creator pre-installed:

Click Recovery Media Creator under TOSHIBA group in the Apps
view.

For models without Recovery Media Creator pre-installed:

Click Control Panel -> System and Security -> Action Center ->
Recovery -> Create a recovery drive under Windows System group

in the Apps view.

5. Follow the on-screen instructions to finish creating the Recovery

Media.

Restoring the pre-installed software from your created Recovery Media

If the pre-installed files are damaged, you are able to use the Recovery
Media you have created to restore the computer to the state it was in when
you originally received it. To perform this restoration, do the following:

When you reinstall the Windows operating system, the internal storage
will be reformatted and all data will be lost.

Make sure to use the default Boot Mode option in TOSHIBA Setup
Utility before restoring.

1. Launch the TOSHIBA Setup Utility.

Refer to the TOSHIBA Setup Utility section for further information.

2. In the TOSHIBA Setup Utility screen, select Advanced -> System

Configuration -> Boot Mode.

Note: Please skip the following contents if you cannot find the Boot

Mode option in your system.

3. Select UEFI Boot (Default).

If you set the Boot Mode as CSM Boot, the recovery media created by
Recovery Media Creator will NOT be able to restore.

If you create a recovery image using advanced recovery tools from
Control Panel, also make sure to use the default Boot Mode option
(UEFI Boot) in the TOSHIBA Setup Utility before restoring.

1. Load the Recovery Media into the Optical Disc Drive or insert the

recovery USB Flash Memory into one available USB port.

2.

Click the power icon (

3. Hold down the F12 key and then release this key one second after the

computer is power on.

4. Use the up and down cursor key to select the appropriate option from

the menu according to your actual recovery media.

5. A menu is displayed from which you should follow the on-screen

instructions.

User's Manual 5-13

) on the Start screen and then select Restart.

For models without Recovery Media Creator pre-installed:

Refresh your PC and Reset your PC buttons will be displayed as
options for recovery. However, only Yes, repartition the drives under
Reset your PC is supported when booting from the recovery media.

For detailed information, refer to the Windows Help and Support.

For some models, Office will no longer be present after the recovery
completes. To enable users to reinstall Office, do the following:

If you have a product key for an Office 365 product, you can enter
the key at

https://officesetup.getmicrosoftkey.com/

You can also go directly to your Office Account at

https://office.microsoft.com/MyAccount.aspx to install.
If you have a product key for Office Home and Student, Office

Home and Business or Office Professional, you can go to https://
downloadoffice.getmicrosoftkey.com/ to install.

If you have previously chosen to remove the recovery partition without
creating "Recovery Media", the "Recovery Media" cannot be created.

However, if you have already created a "Recovery Media", you can use it
to restore the recovery partition.

If you have not created "Recovery Media", contact TOSHIBA support for
assistance.

Restoring the pre-installed software from the Recovery Partition

A portion of the total internal storage space is configured as a hidden
recovery partition. This partition stores files which can be used to restore
pre-installed software in the event of a problem.

If you set up your internal storage again later, do not change, delete, or add
partitions in a manner other than specified in the manual, otherwise you
might find that space for the required software is not available.

In addition, if you use a third-party partitioning program to reconfigure the
partitions on your internal storage, you might find that it becomes
impossible to set up your computer.

Make sure that the AC adaptor is connected during the restoring process.

When you reinstall the Windows operating system, the internal storage will
be reformatted and all data will be lost.

User's Manual 5-14

1.

Click the power icon (

) on the Start screen and then select

Restart.

2. Hold down 0 (zero) key and then release this key one second after the

computer is power on. Choose Yes if you want to continue.

3. Select Troubleshoot.

4. Select Reset your PC.

5. Follow the on-screen instructions to finish the recovery.

You can also perform the restoration through PC settings in the operating
system:

1. Click the Settings charm and click Change PC settings.

2. Click Update and recovery under PC settings and then click

Recovery.

3. Click Get started under Remove everything and reinstall Windows.

4. Follow the on-screen instructions to finish the recovery.

User's Manual 5-15

Troubleshooting

TOSHIBA has designed this computer for durability, however, should
problems occur you are able to use the procedures detailed in this chapter
to help determine the cause.

You should become familiar with this chapter as knowing what might go
wrong can help prevent problems from occurring in the first place.

Problem-solving process

If you observe the following guidelines, resolving problems will be much
easier.

Stop immediately when you recognize a problem exists as taking
further action might result in data loss or damage, or you might
destroy valuable problem-related information that can help solve the
problem.

Observe what is happening. Write down what the system is doing and
what actions you performed immediately before the problem occurred.
Make a screenshot of the current display.

Also be aware that the questions and procedures described in this chapter
are meant only as a guide, they are not definitive problem-solving
techniques. In reality many problems can be solved simply, but a few might
require help from TOSHIBA Support. If you find you need to consult others,
be prepared to describe the problem in as much detail as possible.

Chapter 6

Preliminary checklist

You should always consider the simplest solution first. The items detailed
in this checklist are easy to fix and yet can cause what appears to be a
serious problem:

Make sure that you turn on all peripheral devices before you turn on
the computer - this includes your printer and any other external device
you are using.

Before you attach an external device you should first turn off the
computer, then when you turn the computer back on it recognizes the
new device.

Make sure that all optional accessories are configured properly in the
computer's setup program and that all required driver software has
been loaded (refer to the documentation included with the optional
accessories for further information on its installation and
configuration).

User's Manual 6-1

Check all cables to ensure that they are correctly and firmly attached
to the computer - loose cables can cause signal errors.

Inspect all connecting cables for loose wires and all connectors for
loose pins.

Check that your disc media is correctly loaded

Always try to make detailed notes of your observations and keep them in a
permanent error log - this helps you to describe your problems to TOSHIBA
Support. In addition, if a problem recurs, the log you have made helps to
identify the problem faster.

Analyzing the problem

Sometimes the computer gives you clues that can help you identify why it
is malfunctioning. In view of this, keep the following questions in mind:

Which part of the computer is not operating properly - keyboard,
internal storage, display panel, Touch Pad, Touch Pad control buttons

- as each device produces different symptoms.
Check the options within the operating system to ensure that its

configuration is set properly.
What appears on the display? Does it display any messages or

random characters? Make a screenshot of the current display and, if
possible, look up the messages in the documentation included with the
computer, software, or operating system.

Check that all connecting cables are correctly and firmly attached as
loose cables can cause erroneous or intermittent signals.

Do any indicators light, if so, which ones, what color are they and do
they stay on or blink? Write down what you see.

Do you hear any beeps, if so how many, are they long or short and are
they high pitched or low pitched? In addition, is the computer making
any unusual noises? Write down what you hear.

Record your observations so you can describe them in detail to TOSHIBA
Support.

Software The problems might be caused by your software

or disk. If you cannot load a software package,
the media might be damaged or the program
might be corrupted. In these instances, try
loading another copy of the software if possible.

If an error message appears while you are using
a software package, you should refer to the
documentation supplied with it as this usually
includes a problem-solving section or a summary
of error messages.

Next, check any error messages against the
operating system documentation.

User's Manual 6-2

Hardware If you cannot find a software problem, you should

then check the setup and configuration of your
hardware. First run through the items in the
preliminary checklist as described previously
then, if you still cannot correct the problem, try to
identify the source. The next section provides
checklists for individual components and
peripherals.

Before using a peripheral device or application software that is not an
authorized TOSHIBA part or product, make sure that the device or software
can be used with your computer. Use of incompatible devices might cause
injury or might damage your computer.

If something goes wrong

Your computer does not respond to the keyboard commands

If an error occurs and the computer does not respond to your keyboard
commands, do the following:

Press the power button and hold it down for five seconds. Once the
computer has turned itself off, wait 10–15 seconds before turning on the
power again by pressing the power button.

Your program stops responding

If you are working with a program that suddenly freezes all operations,
chances are the program has stopped responding. You can exit the failed
program without shutting down the operating system or closing other
programs.

To close a program that has stopped responding:

1. Press CTRL, ALT, and DEL simultaneously (once), then click Task

Manager. The Windows Task Manager window appears.

2. Select the program you want to close, then click End Task. Closing

the failed program should allow you to continue working. If it does not,
continue with the next step.

3. Close the remaining programs one by one by selecting the program

name, then End Task. Closing all programs should allow you to
continue working. If it does not, power off your computer and then
restart it.

The computer does not start

Make sure that you attached the AC adaptor and power cord/cable
properly.

If you are using the AC adaptor, check that the wall outlet is working by
plugging in another device, such as a lamp.

User's Manual 6-3

Verify that the computer is on by looking at the Power indicator.

If the indicator is glowing, the computer is on. Also, try turning the computer
off and then on.

If you are using an AC adaptor, verify that the computer is receiving power
from the external power source by looking at the DC IN/Battery indicator. If
the indicator is glowing, the computer is connected to a live external power
source.

The computer does not load advanced options during
startup

By holding down one of the following keys during startup, your computer
can load the following advanced options.

Key Advanced option

F2 TOSHIBA Setup Utility

F12 Boot menu

0 (zero) Recovery options

If your computer starts to load the Operating System instead of desired
advanced options, do the following:

1.

Click the power icon (
Restart.

2. Hold down the corresponding key and then release this key one

second after the computer is power on.

3. Follow the on-screen instructions to proceed.

) on the Start screen and then select

Hardware and system checklist

This section discusses problems caused by your computer’s hardware or
attached peripherals. Basic problems might occur in the following areas:

Power
Keyboard
Internal display panel
Internal Storage
Optical Disc Drive
Memory Media Card
Pointing Device

Power

When the computer is not plugged into an AC power outlet, the battery
pack is the primary power source. Your computer also has Real-Time
Clock (RTC) function. All of the power resources are interrelated with
anyone having the ability to produce apparent power problems.

User's Manual 6-4

USB device
Sound system
External monitor
LAN
Wireless LAN
Bluetooth

Overheating power down

If the processor's temperature reaches an unacceptably high level with
either setting, the computer automatically shuts down to prevent any
damage. In this instance, all unsaved data in memory is lost.

Problem Procedure

Computer shuts
down automatically.

Leave the computer off until it reaches room
temperature. If the computer has reached room
temperature and it still does not start, or if it starts
but shuts down quickly, contact TOSHIBA Support.

AC power

If you have trouble turning on the computer with the AC adaptor connected,
check the status of the DC IN/Battery indicator. Refer to the Power

Condition Descriptions section for further information.

Problem Procedure

AC adaptor does not
power the computer

Check the connections to make sure that the
power cord/adaptor is firmly connected to the
computer and a working power outlet.

Check the condition of the cord and terminals. If
the cord is frayed or damaged it should be
replaced, while if the terminals are soiled, they
should be cleaned with a clean cotton cloth.

If the AC adaptor still does not power the
computer, you should contact TOSHIBA Support.

Battery

If you suspect a problem with the battery, check the status of the DC IN/
Battery indicator.

Problem Procedure

Battery does not
power the computer

Battery does not
charge when the AC
adaptor is attached.

User's Manual 6-5

The battery might be discharged. Connect the AC
adaptor to recharge the battery.

If the battery is completely discharged, it will not
begin charging immediately. In these instances,
wait a few minutes before trying again. If the
battery still does not charge, check that the power
outlet the AC adaptor is connected to is supplying
power. This can be tested by plugging another
appliance into it.

Problem Procedure

Battery does not
power the computer
as long as expected

If you frequently recharge a partially charged
battery, the battery might not charge to its full
potential. In these instances, you should fully
discharge the battery and then attempt to charge it
again.

Check the Power saver option under Choose or
customize a power plan in the Power Options.

Real-Time Clock

Problem Procedure

The BIOS setting
and system date/
time are lost.

The lasting time of the Real-Time Clock (RTC) has
run out. You must set the date and time in the
TOSHIBA Setup Utility by using the following
steps:

1. Launch the TOSHIBA Setup Utility. Refer to
the TOSHIBA Setup Utility section for further
information.

2. Set the date in the System Date field.

3. Set the time in the System Time field.

4. Follow the on-screen instructions to proceed.

Keyboard

Keyboard problems can be caused by the setup and configuration of the
computer. Refer to the The Keyboard section for further information.

Problem Procedure

Output to screen is
garbled

Refer to your software documentation to ensure
that it is not remapping the keyboard in any way
(remapping involves changing or reassigning the
function of each key).

If you are still unable to use the keyboard, you
should contact TOSHIBA Support.

Internal display panel

Apparent problems of the computer's display panel might be related to
setup and configuration of the computer.

User's Manual 6-6

Problem Procedure

No display Press the function keys to adjust the display

priority, and to make sure that it is not set for
output to an external monitor.

Markings appear on
the computer's
display panel.

Internal Storage

Problem Procedure

Computer does not
boot from the
internal storage

Slow performance The files on the internal storage might be

These marks might have come from contact with
the keyboard and Touch Pad while the display
panel has been closed. Try to remove the marks
by gently wiping the display panel with a clean dry
cloth or, if this fails, with a good quality LCD screen
cleaner. In this latter instance, you should always
follow the instructions with the screen cleaner and
always ensure that you let the display panel dry
properly before closing it.

Check to see whether there is a disc in the optical
disc drive - if so remove it and try to start the
computer again.

If this has no effect, check the Boot Priority
Options setting within the TOSHIBA System
Settings.

fragmented. In this instance, you should run the
disk Defragmentation utility to check the condition
of your files and the internal storage. Refer to the
operating system's documentation or online Help
File for further information on operating and using
the Defragmentation utility.

As a last resort, you should reformat the internal
storage and then reload the operating system and
all other files and data. If you are still unable to
resolve the problem, contact TOSHIBA Support.

Optical Disc Drive

For further information, refer to Operating Basics.

User's Manual 6-7

Problem Procedure

You cannot access a
CD/DVD in the drive

Make sure that the drive’s disc tray is securely
closed. Press gently until it clicks into place.

Open the disc tray and make sure that the disc is
properly seated. It should lie flat with the label
facing up.

A foreign object in the disc tray could block laser
light from reading the disc. Make sure that there is
no obstruction. Remove any foreign object.

Check whether the disc is dirty. If it is, wipe it with
a clean cloth dipped in water or a neutral cleaner.

Memory Media Card

For further information, refer to Operating Basics.

Problem Procedure

Memory media card
error occurs

Remove the memory media card from the
computer and then reinsert it in order to ensure
that it is firmly connected.

If the problem persists, then you should refer to the
documentation supplied with your memory media
card for further information.

You cannot write to
a memory media
card

You cannot read a
file

Remove the memory media card from the
computer and check to ensure that it is not write
protected.

Check to ensure the required file is actually on the
memory media card that is inserted into the
computer.

If you are still unable to resolve the problem,
contact TOSHIBA Support.

Pointing device

If you are using a USB mouse, you should also refer to both the USB

mouse section and the documentation supplied with your mouse.

User's Manual 6-8

Touch Pad

Problem Procedure

The Touch Pad does
not work.

Check the Device Select settings.

Click Control Panel -> Hardware and Sound ->
Mouse under Windows System group in the Apps
view.

On-screen pointer
does not respond to
pointing device
operation

Double-tapping
(Touch Pad) does
not work

The on-screen
pointer moves too
fast or too slow

The reaction of
Touch Pad is either
too sensitive or not
sensitive enough.

In this instance, the system might be busy. Try
moving the mouse again after waiting a short
while.

In this instance, you should initially try changing
the double-click speed setting within the Mouse
Control utility.

1. To access this utility, click Control Panel ->

Hardware and Sound -> Mouse under
Windows System group in the Apps view.

2. Within the Mouse Properties window, click the
Buttons tab.

3. Set the double-click speed as required and
click OK.

In this instance, you should initially try changing
the speed setting within the Mouse Control utility.

1. To access this utility, click Control Panel ->

Hardware and Sound -> Mouse under
Windows System group in the Apps view.

2. Within the Mouse Properties window, click the
Pointer Options tab.

3. Set the pointer speed as required and click
OK.

Adjust the touch Sensitivity.

To access it, click Control Panel -> Hardware
and Sound -> Mouse under Windows System
group in the Apps view.

If you are still unable to resolve the problem,
contact TOSHIBA Support.

User's Manual 6-9

USB mouse

Problem Procedure

On-screen pointer
does not respond to
mouse operation

In this instance, the system might be busy. Try
moving the mouse again after waiting a short
while.

Remove the mouse from the computer and then
reconnect it to a free USB port in order to ensure
that it is firmly attached.

Double-clicking does
not work

The on-screen
pointer moves too
fast or too slow

The on-screen
pointer moves
erratically

In this instance, you should initially try changing
the double-click speed setting within the Mouse
Control utility.

1. To access this utility, click Control Panel ->

Hardware and Sound -> Mouse under
Windows System group in the Apps view.

2. Within the Mouse Properties window, click the
Buttons tab.

3. Set the double-click speed as required and
click OK.

In this instance, you should initially try changing
the speed setting within the Mouse Control utility.

1. To access this utility, click Control Panel ->

Hardware and Sound -> Mouse under
Windows System group in the Apps view.

2. Within the Mouse Properties window, click the
Pointer Options tab.

3. Set the pointer speed as required and click
OK.

The elements of the mouse responsible for
detecting movement might be dirty. Refer to the
documentation supplied with the mouse for
instructions on how to clean it.

If you are still unable to resolve the problem,
contact TOSHIBA Support.

USB device

In addition to the information in this section, also refer to the documentation
supplied with your USB device.

User's Manual 6-10

Problem Procedure

USB device does not
work

Remove the USB device from the computer and
then reconnect it to a free port in order to ensure
that it is firmly attached.

Ensure that any required USB device drivers are
properly installed. To achieve this, you should refer
to both the device documentation and the
operating system documentation.

Sound system

In addition to the information in this section, also refer to the documentation
supplied with your audio device.

Problem Procedure

No sound is heard Press the function keys to increase or decrease

volume.

Check the software volume settings.

Check to see if Mute is turned to Off

Check to make sure that the headphone
connection is secure.

Check within the Windows Device Manager
application to ensure that the sound device is
enabled and that the device is properly working.

Annoying sound is
heard

In this instance, you might be experiencing
feedback from either the internal microphone or an
external microphone connected to the computer.
Refer to
information.

Volume cannot be adjusted during Windows start
up or shut down.

If you are still unable to resolve the problem,
contact TOSHIBA Support.

Sound System and Video mode for further

External monitor

Also refer to Operating Basics, and to the documentation supplied with
your monitor for further information.

User's Manual 6-11

Problem Procedure

Monitor does not
turn on

No display Try adjusting the contrast and brightness controls

After confirming that the monitor's power switch is
on, check the connections to make sure that the
power cord/adaptor is firmly connected to the
monitor and to a working power outlet.

on the external monitor.

Press the function key in order to change the
display priority and ensure that it is not set for the
internal display only.

Check to see if the external monitor is connected.

When the external monitor is set as the primary
display device in extended desktop mode, it does
not display when the computer wakes up from
Sleep Mode if the external monitor has been
disconnected while in Sleep Mode.

To keep this from happening, do not disconnect
the external monitor while the computer is in Sleep
or Hibernation Mode.

Remember to turn off the computer before
disconnecting the external monitor.

When the display panel and an external monitor
are set to clone mode and they are turned off by
the timer, the display panel or the external monitor
might not display when turned on again.

If this occurs, press the function key to reset the
display panel and external monitor to clone mode.

Display error occurs Check that the cable connecting the external

monitor to the computer is firmly attached.

If you are still unable to resolve the problem,
contact TOSHIBA Support.

LAN

Problem Procedure

Cannot access LAN Check for a firm cable connection between the

LAN jack and the LAN hub.

User's Manual 6-12

Problem Procedure

Wake-up on LAN
does not work

Wireless LAN

Problem Procedure

Cannot access
Wireless LAN

Make sure that the AC adaptor is connected. The
Wake-up on LAN function consumes power even
when the system is off.

Check to make sure that fast startup is disabled:

1. Click Control Panel -> System and Security

-> Power Options under Windows System
group in the Apps view.

2. Click Choose what the power button does
or Choose what closing the lid does.

3. Click Change settings that are currently
unavailable.

4. Clear the Turn on fast startup check box.

5. Click the Save changes button.

If problems persist, consult your LAN administrator.

Make sure that the wireless communication
function of the computer is on.

If problems persist, contact your LAN
administrator.

Bluetooth

Problem Procedure

Cannot access
Bluetooth device

User's Manual 6-13

Check to ensure that the wireless communication
function of the computer is on.

Check to ensure that the Bluetooth Manager
application is running on the computer and that
power to the external Bluetooth device is turned
on.

Check to ensure that no optional Bluetooth Adaptor
is installed in the computer. The built-in Bluetooth
hardware cannot operate simultaneously with
another Bluetooth controller.

If you are still unable to resolve the problem,
contact TOSHIBA Support.

TOSHIBA support

If you require any additional help using your computer or if you are having
problems operating the computer, you might need to contact TOSHIBA for
additional technical assistance.

Before you call

Some problems you experience might be related to software or the
operating system so it is important that you investigate other sources of
assistance first. Before contacting TOSHIBA, try the following:

Review troubleshooting sections in the documentation supplied with
your software and/or peripheral devices.

If a problem occurs when you are running software applications,
consult the software documentation for troubleshooting suggestions
and consider calling the software company's technical support
department for assistance.

Consult the reseller or dealer from where you purchased your
computer and/or software - they are your best resource for current
information and support.

TOSHIBA technical support

If you are still unable to solve the problem and suspect that it is hardware-
related, read the enclosed warranty booklet or visit the TOSHIBA technical
support website

http://pc-support.toshiba.eu

User's Manual 6-14

Appendix

Specifications

This section summarizes the technical specifications of the computer.

Physical Dimensions

The following physical dimensions do not include parts that extend beyond
the main body. The physical dimensions vary depending on the model you
purchased.

Chapter 7

Size

Approximately 344.0 (w) x 244.4 (d) x 23.2/23.2 (h)
millimeters

(not including parts that extend beyond the main body).

Environmental Requirements

Conditions Ambient temperature Relative humidity

Operating 5°C (41°F) to 35°C

(95°F)

Non-operating -20°C (-4°F) to 60°C

(140°F)

Wet-bulb temperature 29°C maximum

Conditions Altitude (from sea

level)

Operating -60 to 3,000 meters

Non-operating -60 to 10,000 meters

maximum

Power Requirements

AC adaptor 100-240V AC

50 Hz or 60 Hz (cycles per second)

20% to 80%
(noncondensing)

10% to 90%
(noncondensing)

Computer 19V DC

User's Manual 7-1

AC Power Cord and Connectors

The AC input plug of the power cord must be compatible with the various
international AC power outlets and the cord must meet the standards for
the country/region in which it is used. All cords must meet the following
specifications:

Wire size:

Current rating: Minimum 2.5 amperes

Minimum 0.75 mm

Certification agencies

China: CQC

U.S. and Canada: UL listed and CSA certified

No. 18 AWG, Type SVT or SPT-2

Australia: AS

Japan: DENANHO

Europe:

Austria: OVE Italy: IMQ

2

Belgium: CEBEC The Netherlands: KEMA

Denmark: DEMKO Norway: NEMKO

Finland: FIMKO Sweden: SEMKO

France: LCIE Switzerland: SEV

Germany: VDE United Kingdom: BSI

In Europe, two conductors power cord must be VDE type, H05VVH2-F or
H03VVH2-F and for three conductors power cord must be VDE type,
H05VV-F.

For the United States and Canada, two-pin plug configuration must be a
2-15P (250 V) or 1-15P (125 V) and three-pin plug configuration must be
6-15P (250 V) or 5-15P (125 V) as designated in the U.S. National
Electrical code handbook and the Canadian Electrical Code Part II.

The following illustrations show the plug shapes for the U.S.A. and
Canada, the United Kingdom, Australia, Europe, and China.

User's Manual 7-2

USA

United Kingdom

UL approved

Australia

AS approved

Canada

CSA approved

Approved by the appropriate

Information for Wireless Devices

Wireless Technology Interoperability

The Wireless LAN is compatible with other LAN systems Direct Sequence
Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing
(OFDM) radio technology, and is compliant to:

The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n, b/g/n
or Revision a/b/g/n/ac), as defined and approved by the Institute of
Electrical and Electronics Engineers.

Bluetooth® Modules are designed to be interoperable with any product with
Bluetooth wireless technology that is based on Frequency Hopping Spread
Spectrum (FHSS) radio technology, and is compliant to:

Bluetooth Specification (depending on the model you purchased), as
defined and approved by the Bluetooth Special Interest Group.

Logo certification with Bluetooth wireless technology as defined by the
Bluetooth Special interest Group.

This Bluetooth product is not compatible with devices using Bluetooth
Version 1.0B specifications.

The wireless devices have not completed verification of connection and
operation with all devices which are using the Wireless LAN or Bluetooth
radio technology.

Bluetooth and Wireless LAN devices operate within the same radio
frequency range and might interfere with one another. If you use Bluetooth

BS approved

Europe

agency

China

CCC approved

User's Manual 7-3

and Wireless LAN devices simultaneously, you might occasionally
experience a less than optimal network performance or even lose your
network connection.

If you experience any such problem, immediately turn off either one of your
Bluetooth or Wireless LAN.

If you have any questions about using Wireless LAN or Bluetooth Module,
visit

http://www.pc.support.global.toshiba.com

In Europe, visit

http://www.toshiba-europe.com/computers/tnt/bluetooth.htm

Wireless Devices and your health

Wireless products, like other radio devices, emit radio frequency
electromagnetic energy. The level of energy emitted by Wireless products
however is far much less than the electromagnetic energy emitted by
wireless devices like for example mobile phones.

Because Wireless products operate within the guidelines found in radio
frequency safety standards and recommendations, TOSHIBA believes that
Wireless products are safe for use by consumers. These standards and
recommendations reflect the consensus of the scientific community and
result from deliberations of panels and committees of scientists who
continually review and interpret the extensive research literature.

In some situations or environments, the use of Wireless products might be
restricted by the proprietor of the building or responsible representatives of
the organization. These situations might for example include:

Using the Wireless products equipment on board of airplanes, or
In any other environment where the risk of interference to other

devices or services is perceived or identified as harmful.

If you are uncertain of the policy that applies on the use of wireless devices
in a specific organization or environment (for example, airports), you are
encouraged to ask for authorization to use the Wireless device prior to
turning on the equipment.

Wireless LAN Technology

The wireless communication function of the computer supports some
wireless communication devices.

Only some models are equipped with both Wireless LAN and Bluetooth
functions.

User's Manual 7-4

Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a
microwave oven or in areas subject to radio interference or magnetic
fields. Interference from a microwave oven or other source can disrupt
Wi-Fi or Bluetooth operation.

Turn off all wireless functionalities when near a person who might
have a cardiac pacemaker implant or other medical electric device.
Radio waves might affect pacemaker or medical device operation,
possibly resulting in serious injury. Follow the instruction for your
medical device when using any wireless functionality.

Always turn off wireless functionality if the computer is near automatic
control equipment or appliances such as automatic doors or fire
detectors. Radio waves can cause malfunction of such equipment,
possibly resulting in serious injury.

It might not be possible to make a network connection to a specified
network name using the ad hoc network function. If this occurs, the
new network (*) has to be configured for all computers connected to
the same network in order to re-enable network connections.
* Make sure to use new network name.

Security

TOSHIBA strongly recommends that you enable encryption
functionality, otherwise your computer is open to illegal access by an
outsider using a wireless connection. If this occurs, the outsider might
illegally access your system, eavesdrop, or cause the loss or
destruction of stored data.

TOSHIBA is not liable for the loss of data due to eavesdropping or
illegal access through the wireless LAN and the damage thereof.

Card Specifications

Compatibility IEEE 802.11 Standard for Wireless LANs

Network Operating
System

Media Access
Protocol

Microsoft Windows Networking

CSMA/CA (Collision Avoidance) with
Acknowledgment (ACK)

Radio Characteristics

Radio Characteristics of Wireless LAN module might vary according to:

Country/region where the product was purchased
Type of product

Wireless communication is often subject to local radio regulations.
Although Wireless LAN wireless networking products have been designed
for operation in the license-free 2.4 GHz and 5 GHz band, local radio

User's Manual 7-5