Toshiba B-SV4D-QM User Manual

TEC Label Printer
B-SV4D-QM
Owner’s Manual
ENGLISH VERSION EO1-33035
n

TABLE OF CONTENTS

Page
1. PRODUCT OVERVIEW ........................................................................................................E1-1
1.1 Introduction..................................................................................................................E1-1
1.2 Features.......................................................................................................................E1-1
1.3 Unpacking....................................................................................................................E1-1
1.4 Accessories .................................................................................................................E1-1
1.5 Appearance..................................................................................................................E1-3
1.5.1 Dimensions .................................................................................................................. E1-3
1.5.2 Front View.................................................................................................................... E1-3
1.5.3 Rear View .................................................................................................................... E1-3
1.5.4 Interior.......................................................................................................................... E1-4
1.5.5 Button and Indicator Lamp........................................................................................... E1-4
2. PRINTER SETUP..................................................................................................................E2-1
2.1 Precautions..................................................................................................................E2-1
2.2 Procedure before Operation.........................................................................................E2-2
2.3 Turning the Printer ON/OFF.........................................................................................E2-2
2.3.1 Turning ON the Printer................................................................................................. E2-2
2.3.2 Turning OFF the Printer...............................................................................................E2-3
2.4 Connecting the Cables to the Printer............................................................................E2-3
2.5 Connecting the Power Adapter and the Power Cord....................................................E2-4
2.6 Loading the Media........................................................................................................E2-5
2.7 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities.............................E2-9
2.7.1 Media Sensor Calibration ............................................................................................ E2-9
2.7.2 Self Print Test and Dump Mode .................................................................................. E2-9
3. MAINTENANCE....................................................................................................................E3-1
3.1 Cleaning.......................................................................................................................E3-1
3.1.1 Print Head.................................................................................................................... E3-1
3.1.2 Platen/Sensors............................................................................................................. E3-2
3.1.3 Cover............................................................................................................................ E3-2
3.2 Care/Handling of the Media..........................................................................................E3-3
4. TROUBLESHOOTING..........................................................................................................E4-1
4.1 Troubleshooting Guide.................................................................................................E4-1
4.2 Removing Jammed Media............................................................................................E4-1
APPENDIX 1 SPECIFICATIONS.............................................................................................. EA1-1
A1.1 Printer....................................................................................................................... EA1-1
A1.2 Options...................................................................................................................... EA1-2
A1.3 Media........................................................................................................................ EA1-2
A1.3.1 Media Type..............................................................................................................EA1-2
A1.3.2 Detection Area of the Transmissive Sensor............................................................EA1-3
A1.3.3 Detection Area of the Reflective Sensor.................................................................EA1-3
A1.3.4 Effective Print Area..................................................................................................EA1-4
APPENDIX 2 INTERFACE........................................................................................................ EA2-1
GLOSSARIES INDEX
CAUTION!
1. This manual may not be copied in whole or in part without prior writ t en permission of TOSHIBA TEC.
2. The contents of this manual m ay be changed without notification.
3. Please refer to your local Authorized Service representative with regard to any queries you may have i this manual.

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33035
1. PRODUCT OVERVIEW

1.1 Introduction

1.2 Features

1.3 Unpacking

1. Check for damage or scratches on the printer. However, please note that TOSHIBA TEC shall have no liability for any damage of any kind sustained during transportation of the product.
2. Keep the cartons and pads for future transportation of the printer.
NOTES:

1.4 Accessories

Thank you for choosing the TEC B-SV4D series barcode printer. This Owner’s Manual contains valuable information from general set-up to confirming the printer's operation using test prints. You should read it carefully to help you gain maximum performance and life from your printer. This manual should be kept close at hand for everyday reference. Please contact your TOSHIBA TEC representative for further information concerning this manual.
This printer has the following features:
This printer is equipped with a 32-bit RISC processor, which offers up to 5 inches/sec. print speed.
A standard USB interface for convenient label printing connectivity.
The clamshell design and moveable media sensor enable easy media loading and use of a wide range of media.
All frequently used bar code formats are available in this printer. Fonts and bar codes can be printed in any rotation.
This printer provides a choice of six different type faces of alphanumeric font, and outline font printing capability.
The GS type is designed for batch issue and the GC type is for cut issue. Fitting the optional cutter unit to the GS type enables cut issue.
This is the most cost-effective and high performance printer in this class.
Unpack the printer as per the Unpacking Instructions supplied with the printer.
When unpacking the printer, please check that the following accessories are supplied with the printer.
CD-ROM (1 copy)
(Doc./No.: FMYC0005601)
1.1 Introduction
Power Adapter
(P/No.: FMYC0002901)
E1- 1
1. PRODUCT OVERVIEW
ENGLISH VERSION EO1-33035
1.4 Accessories
When purchasing the power cord
Since the power cord set is not enclosed in this unit, please purchase an approved one that meets the following standard from your Authorised TOSHIBA TEC representative.
Country Agency
Australia SAA Germany VDE
Austria OVE
Belgium CEBEC
Canada CSA
Certification
mark
Country Agency
Ireland NSAI
Italy IMQ
Japan MITI UK BSI
Certification
mark
Country Agency
Sweden SEMKKO
Switzerland SEV
UK ASTA
Certification
mark
Denmark DEMKO
Finland FEI
France UTE
Netherlands KEMA
Norway NEMKO
Spain AEE
U.S.A. UL
Power Cord Instruction
1. For use with 100 – 125 Vac mains power supply, please select a power cord rated 125V, 7A or 10A.
2. For use with 200 – 240 Vac mains power supply. Please select a power cord rated Min. 250V, 2.5A or 5A.
3. Please select a power cord with the length of 1.8m to 3m. Country/Region
Power Cord
Rated (Min.) Type Conductor size (Min.)
North America
125V, 7A or 10A SVT, SJT or SPT-2 No. 18AWG
Europe
250V, 2.5A
H03VV-F or H03VVH2-F
0.75 mm2
United Kingdom
250V, 3A or 5A
H03VV-F or H03VVH2-F
0.75 mm
2
Australia
250V, 7.5A H05W-F
0.75 mm
2
Plug Configuration
E1- 2
1. PRODUCT OVERVIEW
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ENGLISH VERSION EO1-33035

1.5 Appearance

1.5.1 Dimensions

The picture on the left is the GC model’s. The depth of the GS model is 231.8 mm (9.1 inches).

1.5.2 Front View

1.5.3 Rear View

NOTE:
The names of the parts or units introduced in this section are used in the following chapters.
Media Outlet
Strip Block (Option)
Backing Paper Outlet
200 (7.9)
(GS Type)
Cutter Block
Top Cover
Media Outlet
Rear Media Guide
260.8
10.3)
231.8 (9.1)
Dimensions in mm (inches)
(GC Type)
Cover Open Lever
1.5 Appearance
168.5 (6.6)
Indicator Lamp
FEED/PAUSE Button
Power Switch
USB Interface
Connecto
Parallel Interface Connector (Centronics)
E1- 3
Serial Interface Connector (RS-232C)
Power Jack
1. PRODUCT OVERVIEW
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ENGLISH VERSION EO1-33035

1.5.4 Interior

WARNING!
Do not touch the print head or around it just after printing. You may get burned as the print head becomes very hot during printing.

1.5.5 Button and Indicator Lamp

1.5 Appearance
Print Head
Cover Open
Senso
Media Guide
Caution Symbol for the Print Head (Please refe to WARNING!)
Media Holder
Media Shaft
Media Guide Adjustment Knob
Media Sensor
Platen
The FEED/PAUSE Button and the Indicator Lamp have the following functions:
Pressing this button when the printer is in online
As the FEED
button
state causes a media feed. Pressing this button after removing a cause of
an error returns the printer to online state. Pressing this button during printing stops
As the PAUSE
button
printing after completing the current label. The printer resumes printing when this button is pressed again.
Color Illuminates when… Flashes when…
RED
GREEN
A print error, such as a
memory error, syntax error, etc. The top cover is opened.
The printer is on-line and
ready to print.
There is no label.
The button is pressed as
a PAUSE function. The printer is
downloading files.
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2. PRINTER SETUP

ENGLISH VERSION EO1-33035
2. PRINTER SETUP

2.1 Precautions

2.1 Precautions
This section outlines the steps necessary to setup your printer prior to its operation. The section includes precautions, connecting cables, assembling accessories, loading media, and performing a test print.
To insure the best operating environment, and to assure the safety of the operator and the equipment, please observe the following precautions.
Operate the printer on a stable, level, operating surface in a location
free from excessive humidity, high temperature, dust, vibration or direct sunlight.
Keep your work environment static free. Static discharges can cause
damage to delicate internal components.
Make sure that the printer is connected to a clean source of AC Power
and that no other high voltage devices that may cause line noise interference are connected to the same mains.
Ensure that the printer is connected only to AC mains that has a
proper ground (earth) connection.
Do not operate the printer with the cover open. Be careful not to
allow fingers or articles of clothing to get caught into any of the moving parts of the printer.
Make sure to turn off the printer power and to remove the power
adapter connector from the printer whenever working on the inside of the printer or when cleaning the printer.
For best results, and longer printer life, use only TOSHIBA TEC
recommended media.
Store the media in accordance with the specifications.
This printer mechanism contains high voltage components; therefore
you should never remove any of the covers of the machine as you may receive an electrical shock. Additionally, the printer contains many delicate components that may be damaged if accessed by unauthoriz ed personnel.
Clean the outside of the printer with a clean dry cloth or a clean cloth
slightly dampened with a mild detergent solution.
Use caution when cleaning the thermal print head as it may become
very hot while printing. Wait until it has had time to cool before cleaning. Use only the TOSHIBA TEC recommended print head cleaner to clean the print head.
Do not turn off the printer power or remove the power plug while the
printer is printing or while the Indictor Lamp is flashing.
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2. PRINTER SETUP
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2.2 Procedure before
Operation
To communicate directly with a host computer, an RS-232C, Centronics, or USB cable is required.
(1) RS-232C cable: 9 pins
(do not use a null modem cable) (2) Centronics cable: 36 pins (3) USB cable: V1.1
Use of a Windows Driver will allow issuing media on the printer
rom a Windows application. The printer can also be controlled with its own programming commands. For details, please contact your TOSHIBA TEC reseller.
NOTE:
NOTE:

2.3 Turning the Printer ON/OFF

2.3.1 Turning ON the Printer

Use the power switch to turn the printer On/Off. Plugging or unplugging the power cord to turn the printer On/Off may cause fire, an electric shock, or damage to the printer.
f the Red Indicator Lamp is
illuminated, go to Section 4.1, Troubleshooting Guide.
CAUTION!
NOTE:

2.2 Procedure before Operation

This section describes the outline of the printer setup.
1.
Unpack the accessories and printer from the box.
2.
Refer to Safety Precautions in this manual and set up the printer at a
proper location.
3.
Make sure that the Power Switch is off. (Refer to Section 2.3.)
4.
Connect the printer to a host computer with an RS-232C, Centronics
interface, or USB cable. (Refer to Section 2.4.)
5.
Connect the Power Adapter to the printer, and then plug the Power
Cord into a properly grounded power outlet. (Refer to Section 2.5)
6.
Load the media. (Refer to Section 2.6.)
7.
Adj ust the position of the Feed Gap Sensor or Black Mark Sensor to
match the media being used. (Refer to Section 2.7.)
8.
Turn the Power ON. (Refer to Section 2.3.)
9.
Install the Printer Drivers. (Refer to the Printer Driver in the CD-
ROM.)
When the printer is connected to a host computer it is good practice to turn the printer ON before turning on the host computer and to turn OFF the host computer before turning off the printer.
1.
To turn ON the printer power, press the power switch as shown in the
diagram below. Note that ( ) is the power ON side of the switch.
Power Switch
2.
Check that the Indicator Lamp is illuminated in green.
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2. PRINTER SETUP
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ENGLISH VERSION EO1-33035

2.3.2 Turning OFF the Printer

1. Do not turn off the printer power while the media is being printed as this may cause a paper jam or damage to the printer.
2. Do not turn off the printer power while the Green Indicator Lamp is flashing as this may cause damage to the data being downloaded.
CAUTION!

2.4 Connecting the Cables to the Printer

NOTE:
For the specifications of the serial interface cable, refer to
PPENDIX 2, INTERFACE.
2.4 Connecting the Cables to t he P ri nter
1.
Before turning off the printer power switch verify that the Indicator
Lamp is illuminated in green, not flashing.
2.
To turn OFF the printer power press the power switch as shown in the
{
diagram below. Note that (
The following paragraphs outline how to connect the cables from the printer to your host computer, and will also show how to make cable connections to other devices. Depending on the application software you use to print labels, there are three possibilities for connecting the printer to your host computer. These are:
A serial cable connection between the printer’s RS-232C serial
connector and one of your host computer’s COM ports.
A parallel cable connection between the printer’s standard parallel
connector and your host computer’s parallel port (LPT).
) is the power OFF side of the switch.
Power Switch
A USB cable connection between the printer’s USB interface
connector and one of your host computer’s USB port.
The diagram below shows all the possible cable connections to the current version of the printer.
USB Interface
c
Parallel Interface (Centronics)
d
Serial Interface (RS-232C)
e
Power Jack
f
c
d
e
f
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2. PRINTER SETUP
ENGLISH VERSION EO1-33035
2.5 Connecting the Power Adapter and the Power Cord
1. Since the power cord is not enclosed in this printer, please purchase a proper one after referring to page 1-2.
2. The EA10953 AC adapter should be exclusively used for the B-SV4D-QM Series printer. The B-SV4D-QM Series printer must be powered by the EA10953 AC adapter.
NOTES:
2.5 Connecting the Power Adapter and the Power Cord
1.
Make sure that the printer power switch is in the OFF (O) position.
2
.
Insert the Power Cord into the inlet of the Power Adapter.
Power Cord
Power Adapter
3.
Insert the Power Adapter connector into the Power Jack on the rear of
the printer.
Power Jack
Power Adapter Connector
4.
Plug the other end of the Power Cord into a grounded outlet as shown
in the figure below.
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2. PRINTER SETUP
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ENGLISH VERSION EO1-33035

2.6 Loading the Media

1. Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc. being drawn into the moving parts, be sure to load the media once the printer has stopped moving completely.
2. To avoid injury, be caref u l not to trap your fingers while opening or closing the cover.
Be careful not to touch the Print Head Element when opening the Top Cover. Failure to do this may cause missing dots by static electricity or other print quality problems.
When the outer roll diameter exceeds 127 mm (5”) or the inner core diameter exceeds 38.1 mm (1.5”), an optional External
edia Roll Hanger is required.
For details, refer to page 2-8.
WARNING!
CAUTION!
NOTE:
2.6 Loading the Media
This section describes in detail how to load the media.
1.
Turn OFF the printer and open the Top Cover.
2.
Take out the Media Holder Ass’y from the printer.
3.
Remove one of the Media Holders from the Media Shaft.
4.
When the inner core diameter of the media roll is 25.4 mm (1”), remove the Spacers from the Media Holders. The Spacers are required to print media rolls with 38.1-mm (1.5”) inner core diameter.
5.
Put the media roll onto the Medial Shaft so that the print side faces up
as shown below.
Spacer
Media Holder
Media
Media Shaft
6.
Hold the Media Holder with the smooth side facing the media roll,
align the Media Holder’s centre hole with the Media Shaft, and then install the Media Holder by sliding it onto the Media Shaft. Make sure that the media roll is positioned at the centre of the Media Shaft.
7.
Media Shaft
Insert the Media Holder Ass’y into the slots of the printer.
Media Holder
Slot
Slot
Media Holder Ass’y
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2.6 Loading the Media (Cont.)
When the Media Guide
djustment Knob is turned backward ( ), the Media Guides move away from each other. When it is turned forward ( ), the Media Guides move toward each other.
1. The Feed Gap Sensor can be correctly positioned by engaging the Protrusion of the Media Sensor with the centre guide.
2. The Black Mark Sensor is fully adjustable.
NOTE:
NOTES:
2.6 Loading the Media
8.
Feed the media between the Media Guides.
9.
Pull the media until it extends past the Media Outlet.
10.
Adjust the Media Guide position to the media width by rotating the
Media Guide Adjustment Knob.
11.
Make sure that the media path through the printer is straight,
Media Guide
otherwise skew feeding or a paper jam may occur.
12.
After loading the media, manually set the Media Sensor to the
correct position. When using the Feed Gap Sensor, position it to the centre of the printer. When using the Black Mark Sensor, it should be positioned in line with the centre of the black marks on the reverse side of the media.
Centre Guide
Media Sensor
Media Guide Adjustment Knob
Feed Gap Sensor
Black Mark Sensor
Protrusion
There are three issue modes available on this printer.
Batch mode:
CAUTION!
To separate the printed media from the media roll in batch mode, be sure to tear off the media at the Media Outlet or cut the media past the Tear Off Bar. If you tear off the media at the Print Head by mistake, be sure to feed one label (10 mm or more) with the FEED/PAUSE Button prior to next issue. Failure to do this may cause a paper jam.
In the batch mode, the media is continuously printed and fed until the number of media specified in the issue command has been printed.
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2. PRINTER SETUP
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ENGLISH VERSION EO1-33035
2.6 Loading the Media (Cont.)
NOTE:
When the media is correctly set, the backing paper is supposed to be
inched by the Platen and the Strip
Feed Roller as shown below.
Strip Plate
Label
Strip Feed Roller
Platen
Backing Paper
WARNING!
1. When attaching or removing the cutter cover, be sure to turn off the power. Otherwise, you may be injured.
2. The cutter is sharp, so care must be taken not to injure yourself when handling the cutter.
2.6 Loading the Media
Strip mode (Option):
When issued in the strip mode, labels are automatically removed from the backing paper each time a label is printed.
How to set the media
When issuing labels in the strip mode, set the label in the following procedure:
1.
Open the Strip Block by the tabs on both sides.
Tab
Strip Block
2.
Remove enough labels from the leading edge of the media to leave
about 200 mm of backing paper free.
3.
Pass the backing paper over the Platen and the Strip Plate, and insert
the leading edge of the backing paper into the Backing Paper Outlet.
Platen
Strip Feed Roller
Strip Plate
Strip Block
Backing Paper
4.
Close the Strip Block.
Backing Paper Outlet
Cut mode:
When the Cutter is fitted, the media is automatically cut. After loading the media as described on the previous pages, insert the leading edge of the media into the Media Outlet of the Cutter.
CAUTION!
1. Be sure to cut the backing paper of the label. Cutting labels will cause the glue to stick to the cutter which may affect the cutter quality and shorten the cutter life.
2. Use of tag paper when the thickness exceeds the specified value may affect the cutter life.
Media Outlet
Cutter Cover
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2. PRINTER SETUP ENGLISH VERSION EO1-33035
External Media Roll
2.6 Loading the Media
2.6 Loading the Media (Cont.)
When a media roll has an outside diameter exceeding 127 mm (5) or an inner core diameter of 38.1 mm (1.5), the optional External Media Roll Hanger will be required.
1. Fit the protrusions on the bottom of the printer into the holes in the
External Media Roll Hanger.
Hanger (Option)
2. Load a media roll onto the printers Media Holder Assy, and place it into the cuts of the External Media Roll Hanger.
3. Pull the media forward and insert the leading edge into the printer so that it passes between the Rear Media Guides.
Media Holder Ass’y
When the media roll has the inner core diameter of 76.2 mm (3”), use the 3”-Diameter Media Shaft included in the optional External Media Roll Hanger.
3”-Diameter Media Shaft (Option)
4. Manually move the Rear Media Guides so that the media is centred.
5. Refer to the previous pages to complete the media loading.
6. Close the Top Cover.
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2. PRINTER SETUP
ENGLISH VERSION EO1-33035
2.7 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities
2.7.1 Media Sensor
Calibration
The Transmissive Sensor (Feed Gap Sensor) has been selected as factory default.
2.7.2 Self Print Test and
Dump Mode
NOTE:
2.7 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities
This utility is used to calibrate the sensitivity of the Feed Gap/Black Mark Sensor.
It is necessary to set the media sensors after the media is changed to different type.
1.
First, select the sensor to calibrate in the following procedure.
Open the Top Cover.
The Indicator Lamp blinks in
red
.
Press and hold the FEED/PAUSE Button for more than 5 seconds, and then release.
The Indicator Lamp illuminates in
The Indicator Lamp illuminates in
green
About 3 seconds.
orange.
About 3 seconds.
FEED/PAUSE
.
FEED/PAUSE
Button
Button
The Indicator Lamp is unlit. (Reflective (Black Mark) Sensor is selected.)
The Indicator Lamp is unlit. (“No sensor” is selected.)
The Indicator Lamp illuminates in
red
.
FEED/PAUSE
Button
About 3 seconds.
The Indicator Lamp is unlit. (Transmissive (Feed Gap) Sensor is selected
.)
2.
Turn off the printer power and install blank media (without pre-
printing) on the printer.
3.
To calibrate the Black Mark Sensor, align the sensor position with the
black marks on the media. (Refer to Section 2.6.)
4.
Press the FEED/PAUSE Button while turning on the printer.
The Indicator Lamp will be illuminated in the following order:
Orange Or ange (Flashing) Red (Flashing)
5.
Release the FEED/PAUSE Button when the Indicator Lamp flashes in
red. This completes the Media Sensor calibration.
6.
To start the Online operation, turn the printer off, then on again.
1.
Turn off the printer power and install a media roll on the printer.
2.
Press the FEED/PAUSE Button while turning on the printer. The Indicator Lamp will be illuminated in the following order:
Orange Or ange (Flashing) Red (Flashing) Green
3.
Release the FEED/PAUSE Button when the Indicator Lamp is
illuminated in green.
4.
The printer automatically performs a self print test, and then enters the
Dump Mode.
5.
To start the Online operation, turn the printer off, then on again.
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2. PRINTER SETUP
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ENGLISH VERSION EO1-33035
2.7.2 Self Print Test and
Dump Mode (Cont.)
NOTE:
The following commands should not affect the test print issue.
, AX, XS, Z2;1, Z2;2 (without
Y)
2.7 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities
Print test label sample
PRINTER INFO. PROGRAM VERSION VX.XX XXXX TONE ADJUST +XX FEED ADJUST +XX.Xmm CUT POSITION ADJUST +XX.Xmm BACKFEED ADJUST +XX.Xmm PARAMETER [PC-850][0] [9600][8][1][NONE][0] [ON][AUTO][FEED][B0] X-COORDINATE ADJUST +XX.Xmm SENSOR TRANSMISSIVE [17] MEMORY [192KB][XXXKB] TTF AREA [XXXKB][XXXKB ] EXT CHAR AREA [XXXKB][XXXKB] BASIC AREA [XXXKB][XXXKB] PC SAVE AREA [XXXKB][XXXKB] INFORMATION XXXXXXXXXXXXXXXXXXX
TOTAL FEED X.XXKm
The test print contents should be changed by the following commands and parameters:
PROGRAM VERSION: VX.XX XXXX ---Firmware version and checksum TONE ADJUST: +XX--------------------------Print tone fine adjustment value FEED ADJUST: +XX.Xmm-------------------Prin t position fine adjustment value CUT POSITION ADJUST: +XX.Xmm------Cut position fine adjustment value BACKFEED ADJUST: +XX.Xmm-----------Back feed amount fine adjustment value PARAMETER: [PC-850][0] -----------------Character code selection and Font “0”
selection
[9600][8][1][NONE][0] Baud rate, Data length, Stop bit length,
Parity, and Transmission control of RS­232C
[ON][AUTO][FEED][B0] Forward feed wait function, Control code,
Feed key function, and Euro code X-COORDINTE ADJUST: +XX.Xmm------X-coordinate fine adjustment value SENSOR: TRANSMISSIVE [17]-------------Sensor selection and sensitivity MEMORY: [192KB][XXXKB]---------------Memory capacity of the Main PC Board and
optional memory card (0,1,2,3,4,6,8) TTF AREA: [XXXKB][XXXKB] ------------True type font storage area, Main PC board
and optional memory card EXT CHAR AREA: [XXXKB][XXXKB]---Writable character storage area, Main PC
board and optional memory card BASIC AREA: [XXXKB][XXXKB]---------BASIC file storage area, Main PC board and
optional memory card PC SAVE AREA: [XXXKB][XXXKB] -----PC save storage area, Main PC board and
optional memory card INFORMATION:--------------------------------Printed only when some information is
stored in the flash ROM TOTAL FEED------------------------------------Total feed distance
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APPENDIX 1 SPECIFICATIONS

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ENGLISH VERSION EO1-33035
APPENDIX 1 SPECIFICATIONS
Appendix 1 describes the printer specifications and supplies for use on the B-SV4D printer.

A1.1 Printer

The following are the printer specifications.
Item Specifications
Supply voltage Power consumption During a print job During standby Power supply Operating temperature range Storage temperature range Relative humidity Humidity for storage Ventilation for storage Resolution Printing method Issue mode
Printing speed In the batch/cut mode
In the strip mode Available media width (including backing paper) Effective print width (max.) Dimension (W × D × H)
Weight
Available bar code types
Available two-dimensional code Available bar code font
Rotations Standard interface
Optional interface LAN Adapter
OTES:
Data Matrix
PDF417
QR Code is a trademark of DENSO CORPORATION.
Maxi Code is a trademark of United Parcel Service of America, Inc., U.S.
TM
is a trademark of International Data Matrix Inc., U.S.
TM
is a trademark of Symbol Technologies Inc., US.
AC100 to 240V, 50/60 Hz
100 to 120V: 2.7 A, 64.8 W maximum, 200 to 240V: 2.6 A, 62.4 W maximum 100 to 120V: 0.185 A, 4.4 W maximum, 200 to 240V: 0.16 A, 3.8 W maximum 100 to 240V universal switching power supply 5°C to 40°C (40°F to 104°F)
-40°C to 60°C 25% to 85% RH (no condensation) 10% to 90% RH (no condensation) Free air environment 203 dpi Thermal direct Batch (GS/GC model), Strip (GS model option), Cut (GC model, GS model option)
50.8 mm/sec. (2”/sec.), 76.2 mm/sec. (3”/sec.), 101.6 mm/sec. (4”/sec.), 127 mm/sec. (5”/sec.)
50.8 mm/sec. (2”/sec.), 76.2 mm/sec. (3”/sec.)
25.4 mm (1.0”) to 112 mm (4.4”)
108.0 mm (4.3”) GS model: 200.0 mm × 231.8 mm × 168.5 mm (7.9” × 9.1” × 6.6”) GC model: 200.0 mm × 260.8 mm × 168.5 mm (7.9” × 10.3” × 6.6”) GS model: 2.0 kg (4.4 lb) (Excluding Media) GC model: 2.5 kg (5.5 lb) (Excluding Media) EAN8, EAN13, EAN128, EAN and UPC 2(5) digital add-on, UPC-A, UPC-E, MSI, Interleaved 2 of 5, CODE39, CODE39C, CODE93, CODE128UCC, CODE128 Subsets A.B.C, CODE11, CODABAR, POSTNET, PLESSEY Data Matrix, PDF417, QR code, Maxi Code, Micro PDF417 Times Roman (14 point), Helvetica (12 point), Presentation (18 point), Letter Gothic (9.5 pint), Courier (10 point), Prestige Elite (7 point), Outline font (1 type) 0°, 90°, 180°, 270° Serial interface (RS-232C) Parallel interface (Centronics) USB (V1.1)
A1.1 Printer
EA1- 1
APPENDIX 1 SPECIFICATIONS
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ENGLISH VERSION EO1-33035

A1.2 Options

A1.2 Options
Option Name Type Description
Keyboard display unit KB-71-QM This module is an external intelligent keyboard
display unit.
Cutter module B-SV204-QM A cutter unit that makes stub cuts. Strip sensor B-SV904-H- QM When attached to the front of the Media Outlet, this
sensor allows the on-demand strip issue by
Memory module B-SV704-E1M-QM (1MB)
detecting the presence or lack of a label.
A flash ROM memory PC board B-SV704-E2M-QM (2MB) B-SV704-E3M-QM (3MB) B-SV704-E4M-QM (4MB) B-SV704-E6M-QM (6MB) B-SV704-E8M-QM (8MB)
External media roll hanger B-SV904-PH-QM When this option is attached to the printer, a media
roll with an outer roll diameter exceeding 127 mm
(5”) can be used.
Linerless paper printing kit
B-SV904-LP-QM This kit consists of a platen and a sheet which
prevent the linerless paper from sticking to the
printer inside.
LAN adapter B-SV704-LAN-QQ
(For AC100 to 120V)
This option enables the printer to be used in a LAN
network. B-SV704-LAN-QP (For AC200 to 240V)
OTE:
The above options are available from your nearest TOSHIBA TEC representative or TOSHIBA TEC Head Quarters.

A1.3 Media

Please make sure that the media to be used is approved by TOSHIBA TEC. The warranties do not apply to problems caused by using media that is not approved by TOSHIBA TEC. For information regarding TOSHIBA TEC-approved media, please contact a TOSHIBA TEC authorised representative.

A1.3.1 Media Type

This direct thermal printer is specifically designed for thermal media. The table below shows the size and shape of the media that can be used on this printer.
g
Label
h
Black Mark (on reverse side)
e
f
Cut position
Tag paper
h
Black Mark (on reverse side)
g
e
c
Feed Direction
EA1- 2
d c
APPENDIX 1 SPECIFICATIONS
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ENGLISH VERSION EO1-33035
A1.3 Media
A1.3.1 Media Type (Cont.)
Unit: mm (inch)
Issue mode
Item
c
Width including backing paper 25.4 to 112 (1.0 to 4.4)
d
Media width Min. 17 (0.7)
e
Media pitch 10 to 609 (0.39 to 24.0) 15 to 609 (0.59 to 24.0)
f
Media length Min. 10 (0.39) Min. 15 (0.59)
g
Gap length (or black mark length) Min. 2 Min. 6
h
Black mark width Min. 8
Batch mode Strip mode Cut mode
Thickness 0.06 to 0.19
Ø
Max. outer roll diameter
Roll direction
Ø
214 (8.4): When the optional External Media Roll Hanger is used.
Either is acceptable.
Outside roll media; Linerless paper (option)
Inner core diameter 25.4, 38.1, or 76.2 (1, 1.5, or 3)
OTES:
1. To ensure print quality and print head life use only TOSHIBA TEC approved media.
2. When using a media roll of 76.2-mm (3”) inner core diameter, the 3”-Diameter Media Shaft included in the optional External Media Roll Hanger is required.
127 (5)
(See NOTE 2.)

A1.3.2 Detection Area of the Transmissive Sensor

The Transmissive Sensor is positioned 6 mm from the centre. The Transmissive Sensor detects a gap between labels, as illustrated below.
Sensor position
Min. 2 mm (Min. 6 mm: cut mode)
Area to be detected.
Label
Gap
Label
Min. 8 mm
Centre of media
Sensor position
Print side
Media feed direction
6 mm

A1.3.3 Detection Area of the Reflective Sensor

The Reflective Sensor is movable within the full range of the media width. The reflection factor of the Black Mark must be 10% or lower with a waveform length of 950 nm. The Reflective Sensor should be aligned with the centre of the Black Mark.
Sensor should be positioned at the centre of the black mark.
Min. 2 mm (Min. 6 mm: Cut mode)
Min. 8 mm
Media feed direction
Sensor is movable within the full range.
EA1- 3
Detecting the black m arks on the back.
APPENDIX 1 SPECIFICATIONS
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ENGLISH VERSION EO1-33035

A1.3.4 Effective Print Area

The figure below illustrates the relation between the head effective print width and media width.
Out of print range
Print head element
Out of print range
2 mm
108.0 mm±0.2m m
(Head Effective Print Range)
112.0 mm (Max. media width)
2 mm
The figure below shows the effective print area on the media.
1.5mm from the left edge of media
Start line
1mm
1.5mm from the right edge of media
Guaranteed print area
1mm
Media feed direction
(Backing paper width is not incl uded.)
Media width
OTES:
1. Be sure not to print on the 1.5-mm wide area from the media edges (shaded area in the above figure).
2. The centre of media should be positioned at the centre of the print head.
3. Print quality is not guaranteed within 3 mm from the print head stop position (including 1-mm slow-up.)
4. Average print (black) rate should be 15% or less. For bar code print area, the print rate should be 30% or less.
5. Line weight should be 3 to 12 dots.
A1.3 Media
EA1- 4

APPENDIX 2 INTERFACE

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ENGLISH VERSION EO1-33035
APPENDIX 2 INTERFACE
APPENDIX 2 INTERFACE
Interface Cables
To prevent radiation and reception of electrical noise, the interface cables must meet the following
requirements:
Fully shielded and fitted with metal or metallized connector housings.
Keep as short as possible.
Should not be bundled tightly with power cords.
Should not be tied to power line conduits.
RS-232C Cable description
The serial data cable used to connect the printer to a host computer should be one of the following two
types (9-pin or 25-pin connector):
Connector to the Host Computer
Function 9 pin 25 pin
RXD 2 3
TXD 3 2
DTR 4 20 GND 5 7 DSR 6 6
RTS 7 4
CTS 8 5
Connector to Printer
Pin No. Function
1 +5V 2 TXD 3 RXD 4 RTS 5 GND 6 CTS 7 RTS 8 CTS 9 +5V
OTE:
Use an RS-232C cable with a connector with inch type securing screws.
EA2- 1

GLOSSARIES

ENGLISH VERSION EO1-33035
GLOSSARIES
Bar code
A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Hospitals, Libraries, Retail, Transportation, Warehousing, etc. Reading bar codes is a fast and accurate means of capturing data while keyboard entry tends to be slow and inaccurate.
Batch mode
Issue mode that continuously prints media until the required number has been printed.
Black mark
A mark printed on the media enabling the printer to detect the correct start position of the media, helping to maintain constant print position.
Black mark sensor
A reflective sensor that detects the difference between a black mark and the print area to find the print start position.
Cut mode
Printer mode of operation where an (optional) cutter module is installed to automatically cut media from the supply roll after they are printed. The print command can specify to cut every media or to cut after a set number of media have been printed.
DPI
Dots Per Inch A unit used to express print density or resolution.
Feed gap sensor
A transmissive sensor that detects the difference between the gap between labels and the label itself, to find the print start position of the label.
Font
A complete set of alphanumeric characters in one style of type. E.g. Helvetica, Courier, Times
Gap
Distance from the bottom of one label to the top of the next label.
IPS
Inch per second A unit used to express print speed.
GLOSSARIES
Label
A type of media with adhesive backing supplied on a backing paper.
Media
Material on which images are printed by the printer. Label, tag paper, fanfold paper, perforated paper, etc.
Printer driver
A software program that will convert the application program’s printing request into the language that the printer understands.
Print head element
The thermal print head consists of a single line of tiny resistive elements which when current is allowed to flow through them it heats up causing a small dot to be burned onto thermal paper or a small dot of ink to be transferred from a thermal ribbon to ordinary paper.
Printing speed
The speed at which printing occurs. This speed is expressed in units of IPS (inches per second).
Resolution
The degree of detail to which an image can be duplicated. The minimum unit of divided image is called a pixel. As the resolution becomes higher, the number of pixels increases, resulting in a more detailed image.
Supply
Media
Tag
A type of media having no adhesive backing but black marks to indicate the print area. Usually tags are made of cardboard or other durable material.
Thermal print head
A print head using thermal transfer or thermal direct printing method.

INDEX

INDEX
ENGLISH VERSION EO1-33035
INDEX
B
Backing paper EA1-3 Bar code EA1-1 Batch mode E2-6 Black mark EA1-2 Black mark length EA1-3 Black mark sensor E2-6, E2-9
C
Centronics E1-4, E2-2, E2-3, EA1-1 Cover open sensor E1-4, E3-2 Cut mode E2-7 Cutter module EA1-2
D
Dimensions E1-3, EA1-1
E
Effective print range EA1-4 External media roll hanger E2-8
F
Feed gap sensor E2-6 FEED/PAUSE button E1-3, E1-4
G
Gap between labels EA1-3 Gap length EA1-3 Guaranteed print area EA1-4
I
Indicator lamp E1-3, E1-4 Interface EA1-1, EA2-1 Issue mode E2-6, EA1-1
J
Jammed media E4-1
K
Keyboard display unit EA1-2
L
Label EA1-2 Label length EA1-3 Label pitch EA1-3 Label width EA1-3 LAN EA1-1 LAN adapter EA1-2
M
Media E3-3, EA1-2 Media guide E1-4, 2E-6 Media guide adjustment knob E1-4, E2-6 Media holder E1-4, E2-5 Media sensor E1-4, E2-6, E2-9, E3-2 Media shaft E1-4, E2-5
P
Parallel interface E1-3, E2-3, EA1-1 Parallel port E2-3 Platen E1-4, E3-2 Power adapter E1-1, E2-4 Power consumption EA1-1 Power cord E1-3, E2-4 Power jack E1-3, E2-3, E2-4 Power switch E1-3, E2-2, E2-3 Printer driver E2-2 Print head E1-4, E3-1 Print head cleaner E3-1 Print head element E3-1 Printing method EA1-1 Printing speed EA1-1
R
Rear media guide E1-3, E2-8 Resolution EA1-1 Rotations EA1-1 RS-232C E2-2, E2-3, EA1-1, EA2-1
INDEX
ENGLISH VERSION EO1-33035
INDEX
S
Serial interface E1-3, E2-3, EA1-1, EA2-1 Strip mode E2-7 Supply voltage EA1-1
T
Tag paper EA1-2 Thermal direct EA1-1 3”-diameter media shaft E2-8 Two-dimensional code EA1-1
U
USB interface E2-3, EA1-1
W
Weight EA1-1
E
EO1-33035
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