Toshiba B-SV4D-QM User Manual
TEC Label Printer
B-SV4D-QM
Owner’s Manual
CE Compliance (for EU only)
This product complies with the requirements of EMC and Low Voltage Directives including their
amendments.
VORSICHT:
•
Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779)
Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.
•
Centronics is a registered trademark of Centronics Data Computer Corp.
Microsoft is a registered trademark of Microsoft Corporation.
Windows is a trademark of Microsoft Corporation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. I f t his equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the int erference by one or more of the following
measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which t he receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
(for USA only)
Changes or modifications not expressly approved by manufacturer for compliance could void the
user’s authority to operate the equipment.
“This Class B digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.”
“Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.”
(for CANADA only)
The EA10953 AC adapter should be exclusively used for the B-SV4D-QM Series printer.
The B-SV4D-QM Series printer must be powered by the EA10953 AC adapter.
Copyright © 2003
by TOSHIBA TEC CORPORATION
All Rights Reserved
570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN
Safety Summary
ENGLISH VERSION EO1-33035
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Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions
necessary for safe handling are included in this manual. All warnings and cautions contained in this manual
should be read and understood before handling or maintaining the equipment.
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified
using the procedures described in this manual, turn off the power, unplug the machine, then contact your
authorised TOSHIBA TEC representative for assistance.
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This symbol indicates warning items (including cautions).
Specific warning contents are drawn inside the symbol.
(The symbol on the left indicates a general caution.)
This symbol indicates prohibited actions (prohibited items).
Specific prohibited contents are drawn inside or near the
(The symbol on the left indicates “no disassembling”.)
This symbol indicates actions which must be performed.
Specific instructions are drawn inside or near the ● symbol.
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)
symbol.
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Do not use voltages other than
the voltage (AC) specified on th e
rating plate, as thi s may cause
fire
electric shock
or
If the machines share the same
outlet with any other electrical
appliances that consume large
amounts of power, the voltage
will fluctuate widely each time
these appliances operate. Be sure
to provide an exclusive outlet for
the machine as this may cause
fire
electric shock
or
Do not insert or drop metal,
flammable or other foreign
objects into th e machines through
the ventilation slits, as this may
fire
cause
electric shock
or
This indicates that there is the risk of
death
serious injury
or
machines are improperly handled contrary to this indication.
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.
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.
Do not plug in or unplug the power
cord plug with wet hands as this
may cause
Do not place metal objects or
water-filled containers such as
flower vases, flower pots or mugs,
etc. on top of the machines. If
metal objects or spilled liquid enter
the machines, this may cause
or
Do not scratch, damage or modify
the power cords. Also, do not
place heavy objects on, pull on, or
excessively bend the cords, as this
may cause
electric shock
electric shock
fire
or
.
electrical shock.
if the
.
fire
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If the machines are dropped or
their cabinets damaged, first turn
off the power switches and
disconnect the power cord plugs
from the outlet, and then contact
your authorised TOSHIBA TEC
representative for assistance.
Continued use of the machine in
that condition may cause
electric shock
.
fire
or
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Continued use of the machines in
an abnormal condition such as
when the machines are producing
smoke or strange smells may cause
fire
electric shock
or
cases, immediately turn off the
power switches and disconnect the
power cord plugs from the outlet.
Then, contact your au thorised
TOSHIBA TEC representative for
assistance.
. In these
( ) i
Safety Summary
ENGLISH VERSION EO1-33035
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If foreign objects (metal
fragments, water, liquids) enter
the machines, first turn off the
power switches and disconnect
the power cord plugs from the
outlet, and then contact your
authorised TOSHIBA TEC
representative for assistance.
Continued use of the machine in
that condition may cause
electric shock
Ensure that the equipment is
properly grounded. Extension
cables should also be grounded.
Fire
or
occur on improperly grounded
equipment.
.
electric shock
fire
could
or
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When unplugging the power cords,
be sure to hold and pull on the plug
portion. Pulling on the cord portion
may cut or expose the internal wires
fire
and cause
Do not remove covers, repair or
modify the machine by yourself.
You may be
voltage, very hot parts or sharp
edges inside the machin e.
electric shock
or
injured
by high
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This indicates that there is the risk of personal
Injury
objects if the machines are improperly handled contrary to this indication.
damage
or
Precautions
The following precautions will help to ensure that this machine will continue to function correctly.
●
Try to avoid locations that have the following adverse conditions:
* Temperatures out of the specification * Direct sunlight * High humidity
* Shared power source * Excessive vibration * Dust/Gas
●
The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild
detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic
covers.
●
USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.
●
DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high
temperatures, high humidity, dust, or gas.
●
Ensure the printer is operated on a level surface.
●
Any data stored in the memory of the printer could be lost during a printer fault.
●
Try to avoid using this equipment on the same power supply as high voltage equipment or equipment
likely to cause mains interference.
●
Unplug the machine whenever you are working inside it or cleaning it.
●
Keep your work environment static free.
●
Do not place heavy objects on top of the machines, as these items may become unbalanced and fall
causing injury.
●
Do not block the ventilation slits of the machines, as this will cause heat to build up inside the
machines and may cause fire.
●
Do not lean against the machine. It may fall on you and could cause injury.
●
Care must be taken not to injure yourself with the printer paper cutter.
●
Unplug the machine when it is not used for a long period of time.
●
Place the machine on a stable and level surface.
to
.
Request Regarding Maintenance
●
Utilize our maintenance services.
After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance
once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the
machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy
seasons.
●
Our preventive maintenance service performs the periodic checks and other work required to maintain
the quality and performance of the machines, preventing accidents beforehand.
For details, please consult your authorised TOSHIBA TEC representative for assistance.
●
Using insecticides and other chemicals
Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or
other parts to deteriorate or cause the paint to peel.
( ) ii
ENGLISH VERSION EO1-33035
n
TABLE OF CONTENTS
Page
1. PRODUCT OVERVIEW ........................................................................................................E1-1
1.1 Introduction..................................................................................................................E1-1
1.2 Features.......................................................................................................................E1-1
1.3 Unpacking....................................................................................................................E1-1
1.4 Accessories .................................................................................................................E1-1
1.5 Appearance..................................................................................................................E1-3
1.5.1 Dimensions .................................................................................................................. E1-3
1.5.2 Front View.................................................................................................................... E1-3
1.5.3 Rear View .................................................................................................................... E1-3
1.5.4 Interior.......................................................................................................................... E1-4
1.5.5 Button and Indicator Lamp........................................................................................... E1-4
2. PRINTER SETUP..................................................................................................................E2-1
2.1 Precautions..................................................................................................................E2-1
2.2 Procedure before Operation.........................................................................................E2-2
2.3 Turning the Printer ON/OFF.........................................................................................E2-2
2.3.1 Turning ON the Printer................................................................................................. E2-2
2.3.2 Turning OFF the Printer...............................................................................................E2-3
2.4 Connecting the Cables to the Printer............................................................................E2-3
2.5 Connecting the Power Adapter and the Power Cord....................................................E2-4
2.6 Loading the Media........................................................................................................E2-5
2.7 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities.............................E2-9
2.7.1 Media Sensor Calibration ............................................................................................ E2-9
2.7.2 Self Print Test and Dump Mode .................................................................................. E2-9
3. MAINTENANCE....................................................................................................................E3-1
3.1 Cleaning.......................................................................................................................E3-1
3.1.1 Print Head.................................................................................................................... E3-1
3.1.2 Platen/Sensors............................................................................................................. E3-2
3.1.3 Cover............................................................................................................................ E3-2
3.2 Care/Handling of the Media..........................................................................................E3-3
4. TROUBLESHOOTING..........................................................................................................E4-1
4.1 Troubleshooting Guide.................................................................................................E4-1
4.2 Removing Jammed Media............................................................................................E4-1
APPENDIX 1 SPECIFICATIONS.............................................................................................. EA1-1
A1.1 Printer....................................................................................................................... EA1-1
A1.2 Options...................................................................................................................... EA1-2
A1.3 Media........................................................................................................................ EA1-2
A1.3.1 Media Type..............................................................................................................EA1-2
A1.3.2 Detection Area of the Transmissive Sensor............................................................EA1-3
A1.3.3 Detection Area of the Reflective Sensor.................................................................EA1-3
A1.3.4 Effective Print Area..................................................................................................EA1-4
APPENDIX 2 INTERFACE........................................................................................................ EA2-1
GLOSSARIES
INDEX
CAUTION!
1. This manual may not be copied in whole or in part without prior writ t en permission of TOSHIBA TEC.
2. The contents of this manual m ay be changed without notification.
3. Please refer to your local Authorized Service representative with regard to any queries you may have i
this manual.
1. PRODUCT OVERVIEW
ENGLISH VERSION EO1-33035
1. PRODUCT OVERVIEW
1.1 Introduction
1.2 Features
1.3 Unpacking
1. Check for damage or
scratches on the printer.
However, please note that
TOSHIBA TEC shall have no
liability for any damage of
any kind sustained during
transportation of the product.
2. Keep the cartons and pads
for future transportation of
the printer.
NOTES:
1.4 Accessories
Thank you for choosing the TEC B-SV4D series barcode printer. This
Owner’s Manual contains valuable information from general set-up to
confirming the printer's operation using test prints. You should read it
carefully to help you gain maximum performance and life from your
printer. This manual should be kept close at hand for everyday reference.
Please contact your TOSHIBA TEC representative for further
information concerning this manual.
This printer has the following features:
•
This printer is equipped with a 32-bit RISC processor, which offers up
to 5 inches/sec. print speed.
•
A standard USB interface for convenient label printing connectivity.
•
The clamshell design and moveable media sensor enable easy media
loading and use of a wide range of media.
•
All frequently used bar code formats are available in this printer.
Fonts and bar codes can be printed in any rotation.
•
This printer provides a choice of six different type faces of
alphanumeric font, and outline font printing capability.
•
The GS type is designed for batch issue and the GC type is for cut
issue. Fitting the optional cutter unit to the GS type enables cut issue.
•
This is the most cost-effective and high performance printer in this
class.
Unpack the printer as per the Unpacking Instructions supplied with the
printer.
When unpacking the printer, please check that the following accessories
are supplied with the printer.
CD-ROM (1 copy)
(Doc./No.: FMYC0005601)
1.1 Introduction
Power Adapter
(P/No.: FMYC0002901)
E1- 1
1. PRODUCT OVERVIEW
ENGLISH VERSION EO1-33035
1.4 Accessories
When purchasing the power cord
Since the power cord set is not enclosed in this unit, please purchase an approved one that meets the following
standard from your Authorised TOSHIBA TEC representative.
Country Agency
Australia SAA Germany VDE
Austria OVE
Belgium CEBEC
Canada CSA
Certification
mark
Country Agency
Ireland NSAI
Italy IMQ
Japan MITI UK BSI
Certification
mark
Country Agency
Sweden SEMKKO
Switzerland SEV
UK ASTA
Certification
mark
Denmark DEMKO
Finland FEI
France UTE
Netherlands KEMA
Norway NEMKO
Spain AEE
U.S.A. UL
Power Cord Instruction
1. For use with 100 – 125 Vac mains power supply, please select a power cord rated 125V, 7A or 10A.
2. For use with 200 – 240 Vac mains power supply. Please select a power cord rated Min. 250V, 2.5A or 5A.
3. Please select a power cord with the length of 1.8m to 3m.
Country/Region
Power Cord
Rated (Min.)
Type
Conductor size (Min.)
North America
125V, 7A or 10A
SVT, SJT or SPT-2
No. 18AWG
Europe
250V, 2.5A
H03VV-F or H03VVH2-F
0.75 mm2
United Kingdom
250V, 3A or 5A
H03VV-F or H03VVH2-F
0.75 mm
2
Australia
250V, 7.5A
H05W-F
0.75 mm
2
Plug Configuration
E1- 2
1. PRODUCT OVERVIEW
r
(
ENGLISH VERSION EO1-33035
1.5 Appearance
1.5.1 Dimensions
The picture on the left is the GC
model’s. The depth of the GS
model is 231.8 mm (9.1 inches).
1.5.2 Front View
1.5.3 Rear View
NOTE:
The names of the parts or units introduced in this section are used in the
following chapters.
Media Outlet
Strip Block
(Option)
Backing Paper Outlet
200 (7.9)
(GS Type)
Cutter Block
Top Cover
Media Outlet
Rear Media Guide
260.8
10.3)
231.8 (9.1)
Dimensions in mm (inches)
(GC Type)
Cover Open Lever
1.5 Appearance
168.5
(6.6)
Indicator Lamp
FEED/PAUSE
Button
Power Switch
USB Interface
Connecto
Parallel Interface
Connector (Centronics)
E1- 3
Serial Interface Connector (RS-232C)
Power Jack
1. PRODUCT OVERVIEW
r
r
ENGLISH VERSION EO1-33035
1.5.4 Interior
WARNING!
Do not touch the print head
or around it just after printing.
You may get burned as the
print head becomes very hot
during printing.
1.5.5 Button and Indicator Lamp
1.5 Appearance
Print Head
Cover Open
Senso
Media Guide
Caution Symbol for the
Print Head (Please refe
to WARNING!)
Media Holder
Media Shaft
Media Guide
Adjustment Knob
Media Sensor
Platen
The FEED/PAUSE Button and the Indicator Lamp have the following
functions:
Pressing this button when the printer is in online
•
As the FEED
button
state causes a media feed.
Pressing this button after removing a cause of
•
an error returns the printer to online state.
Pressing this button during printing stops
•
As the PAUSE
button
printing after completing the current label. The
printer resumes printing when this button is
pressed again.
Color Illuminates when… Flashes when…
RED
GREEN
A print error, such as a
•
memory error, syntax
error, etc.
The top cover is opened.
•
The printer is on-line and
•
ready to print.
There is no label.
•
The button is pressed as
•
a PAUSE function.
The printer is
•
downloading files.
E1- 4
2. PRINTER SETUP
ENGLISH VERSION EO1-33035
2. PRINTER SETUP
2.1 Precautions
2.1 Precautions
This section outlines the steps necessary to setup your printer prior to its
operation. The section includes precautions, connecting cables,
assembling accessories, loading media, and performing a test print.
To insure the best operating environment, and to assure the safety of the
operator and the equipment, please observe the following precautions.
• Operate the printer on a stable, level, operating surface in a location
free from excessive humidity, high temperature, dust, vibration or
direct sunlight.
• Keep your work environment static free. Static discharges can cause
damage to delicate internal components.
• Make sure that the printer is connected to a clean source of AC Power
and that no other high voltage devices that may cause line noise
interference are connected to the same mains.
• Ensure that the printer is connected only to AC mains that has a
proper ground (earth) connection.
• Do not operate the printer with the cover open. Be careful not to
allow fingers or articles of clothing to get caught into any of the
moving parts of the printer.
• Make sure to turn off the printer power and to remove the power
adapter connector from the printer whenever working on the inside of
the printer or when cleaning the printer.
• For best results, and longer printer life, use only TOSHIBA TEC
recommended media.
• Store the media in accordance with the specifications.
• This printer mechanism contains high voltage components; therefore
you should never remove any of the covers of the machine as you may
receive an electrical shock. Additionally, the printer contains many
delicate components that may be damaged if accessed by unauthoriz ed
personnel.
• Clean the outside of the printer with a clean dry cloth or a clean cloth
slightly dampened with a mild detergent solution.
• Use caution when cleaning the thermal print head as it may become
very hot while printing. Wait until it has had time to cool before
cleaning. Use only the TOSHIBA TEC recommended print head
cleaner to clean the print head.
• Do not turn off the printer power or remove the power plug while the
printer is printing or while the Indictor Lamp is flashing.
E2- 1
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