Toshiba B-SA4T Series, B-SA4TM, B-SA4TP Product Description
PRINTED IN JAPAN
TOSHIBA Thermal Printer
B-SA4T SERIES
Document No. EO10-33016A
Original Jul., 2005
(Revised Sep., 2005)
Product Description
EO10-33016A
(Revision Date: Feb. 14, 2008)
TABLE OF CONTENTS
Page
1. OUTLINE -------------------------------------------------------------------------------------------------1- 1
1.1 Printer Specifications--------------------------------------------------------------------------------------1- 1
1.2 Description of Model Number---------------------------------------------------------------------------1- 1
1.3 Appearance and Dimensions (Approximate) -------------------------------------------------------1- 2
1.3.1 Front View/Rear View ---------------------------------------------------------------------------1- 2
1.3.2 Operation Panel-----------------------------------------------------------------------------------1- 2
1.3.3 Dimensions (Approximate)---------------------------------------------------------------------1- 2
1.3.4 Weight-----------------------------------------------------------------------------------------------1- 2
1.4 Basic Specifications ---------------------------------------------------------------------------------------1- 3
1.5 Electronics Specifications--------------------------------------------------------------------------------1- 7
2. SUPPLY SPECIFICATIONS-------------------------------------------------------------------------2- 1
2.1 Media --------------------------------------------------------------------------------------------------------2- 1
2.2 Ribbon --------------------------------------------------------------------------------------------------------2- 5
2.3 Care and Handling of the Media and Ribbon -------------------------------------------------------2- 6
2.4 Specification of RFID Tag --------------------------------------------------------------------------------2- 7
3. OPTIONAL KIT -----------------------------------------------------------------------------------------3- 1
3.1 Cutter Module: B-SA204-QM/B-SA204-QM-R------------------------------------------------------3- 1
3.2 Strip Module: B-SA904-H-QM-R -----------------------------------------------------------------------3- 2
3.3 Serial Interface Board: B-SA704-RS-QM-R---------------------------------------------------------3- 3
3.4 Wireless LAN Board: B-SA704-WLAN-QM----------------------------------------------------------3- 4
3.5 300-Dpi Print Head: B-SA704-TPH3-QM-R---------------------------------------------------------3- 8
3.6 Expansion I/O Board: B-SA704-IO-QM-R -----------------------------------------------------------3- 8
3.7 Real Time Clock: B-SA704-RTC-QM-R--------------------------------------------------------------3- 9
3.8 RFID Module: B-SA704-RFID-U2-EU-R ------------------------------------------------------------ 3-10
CAUTION!
1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA
TEC.
2. The contents of this manual may be changed without notification.
3. Please refer to your local Authorised Service representative with regard to any queries you
may have in this manual.
Copyright © 2005
by TOSHIBA TEC CORPORATION
A
ll Rights Reserved
570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN
NOTE:
Though the pictures used in this document are mostly those of the B-SA4TM (Metal cover model), the
replacement procedures are in common with the B-SA4TP (Plastic cover model).
[B-SA4TM] [B-SA4TP]
1. OUTLINE EO10-33016A
1.1 Printer Specifications
1- 1
1. OUTLINE
1.1 Printer Specifications
1) Various bar codes, characters and graphic data can be printed using both thermal transfer and thermal
direct methods. This printer can also print writable characters and logos at designated coordinates by
using a graphic command.
2) Centronics, LAN, and USB are provided as standard interfaces for communicating with a PC.
Additionally, serial interface and wireless LAN interface are optionally available.
3) A 32-bit CPU and a Field Programmable Gate Array (FPGA) equipped with several peripheral LSIs
realizes high system performance.
4) An area required to place a printer is about A4 size, in spite of both media and ribbon being loaded
inside it. Also, the Top Cover is opened upward, which saves the installation space.
5) Clear print is realized by an 8 dots/mm (203 dpi) (GS12 model) or 11.8 dots/mm (300 dpi) (TS12 model)
print head, at a printing speed of 50.8 mm/sec. (2 inches/sec.), 101.6 mm/sec. (4 inches/sec.), or 152.4
mm/sec. (6 inches/sec.)
6) As the enclosure is made of metal, the printer can be used in an industrial environment such as a factory.
7) Design of the printer is simple. Especially, attachment and removal of the print head and platen are very
simple, which makes maintenance easy.
8) Optional cutter module or optional strip module will expand the application of the printer .
NOTE: Every size is written in millimeter (mm) in this manual. To obtain the size in inch, divide by 25.4.
1.2 Description of Model Number
B – S A 4 T M – G S 1 2 – Q M - R
RoHS compliant
Destination Code
QM: Standard for Worldwide
CN: China
Machine Type
Machine Version
Issue mode
S: Batch
Resolution
G: 8 dots/mm (203 dpi)
T: 11.8 dots/mm (300 dpi)
Material of enclosure
M: Metal
P: Plastic
Printing method:
T: Thermal direct or Thermal transfer
Printing width
4: 4 inches
1. OUTLINE EO10-33016A
1.3 Appearance and Dimensions (Approximate)
1- 2
1.3 Appearance and Dimensions (Approximate)
1.3.1 Front View/Rear View
Front View Rear View
1.3.2 Operation Panel
LCD Message Display: When the power is turned on and it is ready to print, ON LINE is displayed.
ON LINE LED (Green): 1) Flashes when communicating with a host PC.
2) Lights while printing.
ERROR LED (Red): Lights when the printer is in an erroneous state.
FEED key: Feeds media.
RESTART key: Resets the printer when paused or when an error occurs.
Used to set a threshold. (Refer to the Owner’s Manual.)
PAUSE key: Pauses printing.
Message display shows PAUSE and a remaining count.
Used to set a threshold (Refer to the Owner’s Manual.)
1.3.3 Dimensions (Approximate)
B-SA4TM (Metal cover type): 238 mm (W) x 402 mm (D) x 332 mm (H)
B-SA4TP (Plastic cover type): 238 mm (W) x 339 mm (D) x 332 mm (H)
1.3.4 Weight
B-SA4TM (Metal cover type): 15Kg
B-SA4TP (Plastic cover type): 12Kg
L
CD Message
Display
Operation
Panel
Media Outlet
Top Cover
Supply Window
Power Switch
{: OFF
|: ON
LAN Connector
Ribbon Cover
Parallel Interface
Connector (Centronics)
Serial Interface
(Option),
Wireless LAN
interface (Option)
AC Power Inlet
USB Connector
LCD Message Display
ON LINE LED (Green)
ERROR LED (Red)
[PAUSE] key
[FEED] key
[RESTART] key
1. OUTLINE EO10-33016A
1.4 Basic Specifications
1- 3
1.4 Basic Specifications
1) Printing method: Thermal direct printing or thermal transfer printing
2) Print head
GS12 model TS12 model
Total number of dots 832 dots 1248 dots
Dot density 8 dots/mm 11.8 dots/mm
Effective print width 104 mm 105.7 mm
Thermal pitch 0.125 mm 0.0847 mm
3) Print speed: 6”/sec., 4”/sec., 2”/sec.
NOTE: These print speeds are available when printing ratio is less than 30% of the entire label or tag paper.
4) Format size (W) x (L)
GS12 model: Max. 104.0 mm x 997.0 mm
TS12 model: Max. 105.7 mm x 997.0 mm
5) Issue mode
• Batch
• Auto cut (Auto cut mode is available only when the optional cutter is attached.)
• Strip (Strip mode is available only when the optional strip module is attached.)
6) Type of bar code/two dimensional code
(1) JAN8, EAN8, J AN13, EAN13, UPC-A, UPC-E
(15) Industrial 2 of 5
(2) EAN8, EAN13, UPC-A, UPC-E + 2digit (16)
Customer Bar Code
(3) EAN8, EAN13, UPC-A, UPC-E + 5digit Postal code for Japan)
(4)
NW-7
(17)
POSTNET (Postal code for USA)
(5)
CODE39 (STANDARD)
(18)
RM4SCC (Postal code for UK)
(6)
CODE39 (FULL ASCII)
(Royal Mail 4 State Customer Code)
(7)
ITF
(19)
KIX CODE (Postal code for Belgium)
(8)
MSI
(20)
Maxi Code
(9) CODE93 (21)
Micro PDF417
(10)
CODE128 (Automatic code change) (22) CP CODE
(11)
EAN128
(23)
RSS14
(12)
Data Matrix (24) High priority customer bar code
(13)
PDF417 (25) GTIN (Global Trade Item Number)
(14)
QR Code
7) Bar code rotation: 0
°, 90°, 180°, 270°
1. OUTLINE EO10-33016A
1.4 Basic Specifications
1- 4
8) Magnification of bar code
UPC/EAN/JAN/CODE93/128/PDF417............Up to 6 modules can be automatically calculated using
1-module width designation (1 to 15 dots).
Dots/Module
Bar code
2 3 4 5 6 7 8
Min. Module Width (mm)
0.25 0.38 0.50 0.63
– – –
UPC-A/E
EAN8/13
JAN8/13
Magnification (times)
0.76 1.14 1.51 1.91
– – –
CODE93
EAN128
CODE128
PDF417
Min. Module Width (mm)
0.25 0.38 0.50 0.63 0.75 0.88 1.00
Dots/Module
Bar code
9 10 11 12 13 14 15
Min. Module Width (mm)
– – – – – – –
UPC-A/E
EAN8/13
JAN8/13
Magnification (times)
– – – – – – –
CODE93
EAN128
CODE128
1.13 1.25 1.38 1.50 1.63 1.75 1.88
PDF417
Min. Module Width (mm)
1.13 1.25
– – – – –
NW-7/CODE39/ITF/MSI/Industrial 2 of 5 .......The width of narrow bars, wide bars and spaces can be
optionally changed in a range of 1 to 99 dots.
Data Matrix.......................................................The width of one cell can be changed in a range of 1 to
99 dots.
9) Type of characters
(1) Times Roman medium (12, 15 point) (9) Prestige Elite medium (10.5 point)
(2)
Times Roman bold (15, 18, 21 point) (10) Prestige Elite bold (15 point)
(3)
Times Roman Italic (18 point) (11) Courier medium (15 point)
(4)
Helvetica medium (9, 15, 18 point) (12) Courier bold (18 point)
(5)
Helvetica bold (18, 21 point) (13) OCR-A, B (12 point)
(6)
Helvetica Italic (18 point) (14) Outline font (Helvetica bold, Helvetica bold proportional,
(7) Presentation bold (27 point) Price Font (1,2,3), Times roman proportional, Pop
(8)
Letter Gothic medium (14.3 point) Proportional, Proportional)
(15)
Writable characters (2-byte character is available.)
10) Character code
(1) PC-850 (2) PC-8 (3) PC-852 (4) PC-857 (5) Arabic (6) LATIN 9 (7) PC-1257 (8) PC-1254
(9) PC-1253 (10) PC-1252 (11) PC-1251 (12) PC-1250 (13) PC-855 (14) PC-851 (15) PC-866
11) Character magnification
(1) Regular font: 0.5 to 9. 5 t imes (magnified by 0.5 times in each direction)
(2) Outline font: 2.0 to 85.0 mm (magnified 0.1 mm in each direction)
NOTE: When the outline font size is large, the ribbon may wrinkle according to the quality of the ribbon or
print tone.
1. OUTLINE EO10-33016A
1.4 Basic Specifications
1- 5
12) White or black background all types of characters are available.
13) Character rotation: 0
°, 90°, 180°, 270°
14) Character strings rotation: 0
°, 90°, 180°, 270°
15) Type of line
(1) Horizontal line (2) Vertical line (3) Slant line (4) Square (5) Rounded Rectangle (6) Circle
16) Line Width: 0.1 to 9.9 mm can be specified (in units of 0.1 mm)
17) Mechanism
(1) Batch mechanism
This is the standard mechanism which lets the printer print continuously until the number of media
specified in the label issue command has been printed.
(2) Strip mechanism (Option)
When an optional strip module is attached, a label is stripped from the backing paper by the strip
shaft, and the backing paper is drawn into the strip module. The next label will not be printed until
the preceding label is removed, as a presence of the label at the strip shaft is monitored by the strip
sensor.
Ribbon
Print Head
Platen
Black Mark Sensor
Tag Stock
Strip Sensor
Strip Shaft
Feed Gap Sensor
Label Stock
1. OUTLINE EO10-33016A
1.4 Basic Specifications
1- 6
(3) Auto cut mechanism (Option)
When an optional cutter module is attached, printed media is fed to the cutter unit and cut off from
the media roll.
18) Power supply
Universal power supply: AC100 to 240 V ±10%, 50/60Hz
Harmonics: Class A
19) Power consumption
During a print job: 2.1A (100V) to 1.1A (240V), 155W rating
During standby: 0.19A (100V) to 0.15A (240V), 13W (100V) to 22W (240V)
20) Rush current
100V input: 10A
240V input: 22A
NOTE: Be sure to use an exclusive power outlet for the printer.
21) Operating temperature range
Thermal direct:: 0°C to 40°C
Thermal transfer: 5°C to 40°C
22) Relative humidity
25% to 85%RH (no condensation)
Cutter
Black Mark Sensor
Tag Stock
1. OUTLINE EO10-33016A
1.5 Electronics Spec i fications
1- 7
1.5 Electronics Specifications
1) CPU: HD6417705F133BV
2) Memory
(1) Program: 16-MB Flash ROM
(2) Backup: 512-byte EE-PROM
(3) Image buffer + Work: 16-MB SD-RAM
3) Interface
(1) Parallel interface (Standard interface)
c Centronics interface conforming to IEEE1284, supporting SPP mode (compatibility mode) and
nibble mode.
d Data input method: 8-bit parallel (DATA 1 to 8)
e Control signals
Compatibility mode
nStrobe, nAck, Busy, PError, Select, nAutoFd, nInit, nFault, nSelectIn
Nibble mode HostClk, PtrClk, PtrBusy, AckDataReq, Xflag, HostBusy, nInit, nDataAvail,
IEEE1284Active
f Data input code: ASCII, JIS 8-bit code for European characters, 8-bit code for graphic
g Receiving buffer: 1MB (shared with other interfaces)
h Input/Output circuit configuration and Input/Output conditions
Type
Signal Name
Configuration
Input/
Output
Data 1 to 8
SN74LVX161284 or equivalent
1K
+5V
Input
nStrobe/HostClk
nInit/nReverseRequest
nAutoFd/HostBusy/HostAck
nSelectIn/IEEE1284Active
SN74LVX161284 or equivalent
1K
+5V
100P
Output
Busy/PtrBusy/PeriphAck
nFault/nDataAvail/nPeriphRequest
nAck/PtrClk/PeriphClk
Select/XFlag
PError/AckDataReq/nAckReverse
SN74LVX161284
or equivalent
+5V
1K
100P
Logical level
(input)
"1" = 2~5V
"0" = 0~0.4V
Logical level
(output)
"1" = 2.4~5V
"
0" = 0~0.4V
1. OUTLINE EO10-33016A
1.5 Electronics Spec i fications
1-8
i Pin Layout (IEEE1284-B Connector)
Signal PIN
No.
SPP Mode Nibble Mode
1 nStrobe HostClk
2 Data 1 Data 1
3 Data 2 Data 2
4 Data 3 Data 3
5 Data 4 Data 4
6 Data 5 Data 5
7 Data 6 Data 6
8 Data 7 Data 7
9 Data 8 Data 8
10 nAck PtrClk
11 Busy PtrBusy
12 PError AckDataReq
13 Select Xflag
14 nAutoFd HostBusy
15 NC NC
16 0V 0V
17 CHASSIS GND CHASSIS GND
18 +5V (For detection) +5V (For detection)
19 TWISTED PAIR GND(PIN1) TWISTED PAIR GND(PIN1)
20 TWISTED PAIR GND(PIN2) TWISTED PAIR GND(PIN2)
21 TWISTED PAIR GND(PIN3) TWISTED PAIR GND(PIN3)
22 TWISTED PAIR GND(PIN4) TWISTED PAIR GND(PIN4)
23 TWISTED PAIR GND(PIN5) TWISTED PAIR GND(PIN5)
24 TWISTED PAIR GND(PIN6) TWISTED PAIR GND(PIN6)
25 TWISTED PAIR GND(PIN7) TWISTED PAIR GND(PIN7)
26 TWISTED PAIR GND(PIN8) TWISTED PAIR GND(PIN8)
27 TWISTED PAIR GND(PIN9) TWISTED PAIR GND(PIN9)
28 TWISTED PAIR GND(PIN10) TWISTED PAIR GND(PIN10)
29 TWISTED PAIR GND(PIN11) TWISTED PAIR GND(PIN11)
30 TWISTED PAIR GND(PIN31) TWISTED PAIR GND(PIN31)
31 nInit nInit
32 nFault NDataAvail
33 0V 0V
34 NC NC
35 NC NC
36 nSelectIn IEEE1284Active
IEEE1284-B Connector
1. OUTLINE EO10-33016A
1.5 Electronics Spec i fications
1-9
j Input/Output Signals
Signal I/O Description
Data1 to 8 Input z Input data signals for the 1st to 8th bits.
z Logic 1 is “High” level.
z Min. data pulse width of 2.5 µsec.
nStrobe Input z Synchronizing signal for reading the above data.
z Normally at “High” level. The data is read at the rise of the Low level pulse.
z Minimum data pulse width of 0.5 µsec.
Busy Output
z This signal indicates that the printer is in a Busy state.
z When initialized after the power is turned on
, the printer becomes ready to
receive data and turns the signal to “Low” level.
z
The signal turns to “Hig h” level (in a Busy state) when data is set fr om the
host (at the fall of the nStrobe signal).
z The signal turns to “Low” level when the printer reads the data.
z When the free space of the receive buffer becomes
512 bytes or less, the
printer keeps the sign al at “High” level ( in a Bus y state) for 10 seconds when
data is set from the host, to extend the data read interval.
z When the receive buffer has become full
, the printer stops reading data.
When data is set from the host, t
hen, it keeps the si gnal at “High” leve l (in a
Busy state) until the receive buffer has a free space.
z T he signal is kept at “High ” level (in a Busy sta te) until one of the f
ollowing
states is cleared.
• PAUSE state caused by the [PAUSE] key
• Paper end state
• Ribbon end state
• Head open state
• Printer error state
z Initialization in progress upon receipt of the nInit signal
nAck Output
z This s ignal indicates that t he p
rinter has read the data set by the host and is
ready to receive the next data.
z
The signal is normally at “High”. It is at “Low” for about 5 µsec. after the fall of
the BUSY signal. The ho st should usually set data after the ACK s ignal is
turned from “Low” to “High”.
z
If the nAck signal is ignored and th e next data is s et while the nAck signal is
Low, the “LOW ” level continues about f urther 5 µsec at the fall of the BUSY
signal. However, the data can be received properly.
nInit Input z Reset request signal from the host.
z Normally at “High” level. An input of this signal at “Low” level
causes the
printer to be initialized in the same manner as when the power is turned on.
*
When “Reset process when the nInit signal is ON” is set to “OFF” in the
pa
rameter setting in the sys tem mode, the printer is not initialized even if it
receives this signal at low level.
z
When the nInit signa l is input during pr inting, the printer completes print ing
one tag/label which is being printed, cancels the next process
ing, then is
initialized in the same manner as when the power is turned on.
*
When “Reset process when the nInit signal is ON” is set to “OFF” in the
parameter setting in the s ystem mode, the next pr ocess proceeds without
being canceled.
z Minimum pulse width of 0.5 µsec.
SPP mode
1. OUTLINE EO10-33016A
1.5 Electronics Spec i fications
1-10
Select Output
z This is an output sign al which indicat es whether the p rinter is in Pa use state
or placed online. The printer can receive data while placed online.
z The signal is at “Low” level while the printer is in a Pause state.
z
The signal is k ept at “Low” level ( in a Pause stat e) until one of the following
states is cleared.
• Pause state caused by the [PAUSE] key
• Paper end state
• Ribbon end state
• Head open state
• Printer error state
• Initialization in progress upon power on or receipt of the nInit signal
nFault Output
z Output signal indicating that the printer is in a Fault state.
z At “Low” level while the printer is in a Fault state.
z T he signal is kept at “Low” level (in a Fault s tate) until one of the followi
ng
states is cleared.
• Pause state caused by the [PAUSE] key
• Paper end state
• Ribbon end state
• Head open state
• Printer error state
• Initialization in progress upon power on or receipt of the nInit signal
Perror Output
z Output signal indicating a label end or ribbon end state.
z At “High” level when the printer is in a label end or ribbon end state.
z Turns to “Low” level when the label end or ribbon end state is cleared.
+5V ---- z This is not a signal but a +5 V power supply voltage.
z The maximum current of 500 mA can be taken out.
nSelectIn Input Not used
nAutoFd Input Not used
Signal I/O Description
PtrClk Output
z Reverse data transfer phase:
It is used for evaluating data sent to the
host.
z Reverse idle phase: When the printer changes the signal from
Low to High, an interrupt i nforming the host
that the data is available, occurs
PtrBusy Output
z Reverse data transfer phase:
Data bit 3 is used f or the fi rst transfer. Data
bit 7 is used for the second transfer.
Indicates
the forward channel is in a Busy
state.
AckDataReq Output
z Reverse data transfer phase:
Data bit 2 is used f or the fi rst transfer. Data
bit 6 is used for the second transfer.
z Reverse idle phase:
This signal is set to high until the data
transfer is
requested by the h ost. Then, the
process is performed according to the
nDataAvail signal.
Xflag Input z Reverse data transfer phase:
Data bit 1 is used f or the fi rst transfer. Data
bit 5 is used for the second transfer.
Nibble mode
1. OUTLINE EO10-33016A
1.5 Electronics Spec i fications
1-11
HostBusy Input
z Reverse data transfer phase:
It indicates that the host can receive data
from the printer by setting the signal to low.
Then, the host sets the signa l to high, and
sends the Ack indicating th at the nibb le data
is received. When the signal is set to low
after one reve
rse channel data transfer is
performed, the interface phase changes to
the idle phase. At that time, there is no
available data on the printer.
z Reverse idle phase:
When this signal is set to high according to
the low pulse of t he PtrClk signal, the host
enters the reverse data transfer phase
again. If this signal is se t to high when the
IEEE1284 Active signal is low, the
IEEE1284 idle phase stops, and the
interface enters the Compatibility mode.
nDataAvail Output
z Reverse data transfer phase: When the signal is low, it indicates the
printer has data to be sent to the host. And
it is used for sending data bits 0 and 4.
z Reverse idle phase: It is used for indicating that the data is
available.
1. OUTLINE EO10-33016A
1.5 Electronics Spec i fications
1-12
(2) USB (Standard interface)
c Standard: Conforming to Rev. 2.0
d Transfer type: Control transfer, Bulk transfer
e Transfer rate: Full speed (12M bps)
f Transfer control method: Data transfer is controlled by sending/receiving a status with the receive
buffer free space information.
g Receiving buffer: 1MB (shared with other interface)
(3) LAN interface (Standard interface)
c Constitution: 10 Base-T or 100 Base-TX LAN controller
d Protocol: TCP/IP
e Network specifications:
Function Description
LPR Server Function Supporting LPR protocol (Line Printer Daemon Protocol) which enables
printing via TCP/IP network.
WEB printer f unction When the printer is connected to a PC via TCP/IP network, browsin g the
printer status, issuin g media, checking or changing t he printer settings, or
downloading the firmware are enabled.
Socket communication
protocol
Socket is an end point of a connection to other host computer via TCP/I P
network, which is used to send/receive data between the PC and the
printer.
Use of Socket Communication protocol allows a communication only by
reading/writing data to/from the socket.
E-mail function Commands are sent to the printer by an e-mail. This function allows
remote control of the printer.
f Receiving buffer: 1MB (shared with other interface)
(4) Serial interface (Optional interface)
A serial interface conforming to RS-232C is available when an optional serial interface board, B-
SA704-RS-QM-R, is installed in the printer.
c Communication mode: Full-duplex
d Transmission speed: 2400,4800,9600,19200, 38400, 115200 bps (selectable)
e Synchronization: start- st op synchronization
f Transmission parameter
Parity: None, EVEN, ODD
Start bit: 1-bit
Stop bit: 1-bit or 2-bit
Word length: 7-bit or 8-bit
g Error detection
Parity check: VRC (Vertical Redundancy Checking)
Framing error: This error occurs when no stop bit is found in the frame specified starting with
the start bit.
h Data entry code: ASCII, 8-bit code for European characters, 8-bit code for graphic
i Receiving buffer: 1MB (shared with other interface)
j Protocol: No-procedure method
CAUTION!
Do not directly connect the LAN cable wired
outside of a building to the LAN port provided on this product, as the LAN port on
this product is intended for indoor connection.
To connect such LAN cable to the product, be sure to use any communication equipment, like a router, a hub, or a modem
which
is located within the same building as the product.
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