Toshiba B-SA4TP User Manual

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TOSHIBA Thermal Printer

B-SA4TP SERIES

Owner's Manual

CE Compliance (for EU only)

This product complies with the requirements of EMC and Low Voltage Directives including their amendments.

VORSICHT:

• Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779)

• Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.

Centronics is a registered trademark of Centronics Data Computer Corp. Microsoft is a registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation.

s an ENERGY STAR® Partner, TOSHIBA TEC has determined that this

product meets the ENERGY STAR

-- Outline of the International ENERGY STAR® Office Equipment Program --

The International ENERGY STAR promotes energy saving through the penetration of energy efficient computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers, monitors, printers, facsimiles, copiers, scanners, and multifunction devices. Their standards and logos are uniform among participating nations.

guidelines for energy efficiency.

Office Equipment Program is an international program that

NERGY STAR is a U.S. registered mark.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable rotection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and sed in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.” “Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.”

N258

(for USA only)

(for CANADA only)

IP20

< For EU Only > TOSHIBA TEC Europe Retail Information Systems S.A. Rue de la Célidée 33 BE-1080 Brussels

ll Rights Reserved

570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN

Waste Recycling information for users:

Following information is only for EU-member states: The use of the crossed-out wheeled bin symbol indicates that this product

may not be treated as general household waste. By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about the take-back and recycling of this product, please contact your supplier where you purchased the product.

Safety Summary

ENGLISH VERSION EO1-33048

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment.

Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the

(The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the

(The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the z symbol.

(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

symbol.

Any other than the specified AC voltage is prohibited.

Prohibited

ARNING

Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause fire or electric shock.

If the machines share the same outlet with any other electrical appliances that consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause fire or electric shock. Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause fire or electric shock.

This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication.

Prohibited

Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock.

Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause fire or electric shock.

Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or excessively bend the cords, as this may cause fire or electrical shock.

Disconnect the plug.

If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

( )

Disconnect the plug.

Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or electric shock. In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your authorised TOSHIBA TEC representative for assistance.

Safety Summary

ENGLISH VERSION EO1-33048

Disconnect the plug.

Connect a grounding wire.

If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

Ensure that the equipment is properly grounded. Extension cables should also be grounded. Fire or electric shock could occur on improperly grounded equipment.

Disconnect the plug.

No disassembling.

When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock.

Do not remove covers, repair or modify the machine by yourself. You may be injured by high voltage, very hot parts or sharp edges inside the machine.

This indicates that there is the risk of personal Injury or damage to

CAUTION

objects if the machines are improperly handled contrary to this indication.

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

•

Try to avoid locations that have the following adverse conditions:

* Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas

•

The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild

detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

•

USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

•

DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high

temperatures, high humidity, dust, or gas.

•

Ensure the printer is operated on a level surface.

•

Any data stored in the memory of the printer could be lost during a printer fault.

•

Try to avoid using this equipment on the same power supply as high voltage equipment or equipment

likely to cause mains interference.

•

Unplug the machine whenever you are working inside it or cleaning it.

•

Keep your work environment static free.

•

Do not place heavy objects on top of the machines, as these items may become unbalanced and fall

causing injury.

•

Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines

and may cause fire.

•

Do not lean against the machine. It may fall on you and could cause injury.

•

Care must be taken not to injure yourself with the printer paper cutter.

•

Unplug the machine when it is not used for a long period of time.

•

Place the machine on a stable and level surface.

Request Regarding Maintenance

•

Utilize our maintenance services.

After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance

once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

•

Our preventive maintenance service performs the periodic checks and other work required to maintain

the quality and performance of the machines, preventing accidents beforehand.

For details, please consult your authorised TOSHIBA TEC representative for assistance.

•

Using insecticides and other chemicals

Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.

( )

ENGLISH VERSION EO1-33048

Page

1. PRODUCT OVERVIEW......................................................................................................... E1- 1

1.1 Introduction................................................................................................................... E1- 1

1.2 Features ....................................................................................................................... E1- 1

1.3 Accessories ................................................................................................................. E1- 2

1.4 Appearance..................................................................................................................E1- 3

1.4.1 Dimensions................................................................................................................E1- 3

1.4.2 Front View.................................................................................................................E1- 3

1.4.3 Rear View..................................................................................................................E1- 3

1.4.4 Operation Panel.........................................................................................................E1- 4

1.4.5 Interior.......................................................................................................................E1- 4

1.5 Options................................................................................................................................E1- 5

2. PRINTER SETUP.................................................................................................................. E2- 1

2.1 Installation .................................................................................................................... E2- 2

2.2 Connecting the Power Cord ......................................................................................... E2- 2

2.3 Loading the Media........................................................................................................ E2- 3

2.4 Loading the Ribbon ..................................................................................................... E2-11

2.5 Connecting the Printer to Your Host Computer........................................................... E2-14

2.6 Turning the Printer ON ................................................................................................ E2-15

2.7 Setting an Operating Environment .............................................................................. E2-16

2.7.1 How to Enter the System Mode................................................................................E2-17

2.7.2 Parameter Setting.....................................................................................................E2-17

2.7.3 IP Address Setting (TCP/IP).....................................................................................E2-24

2.8 Installing the Printer Drivers ........................................................................................ E2-30

2.8.1 Introduction...............................................................................................................E2-30

2.8.2 General Description..................................................................................................E2-30

2.8.3 Installing the Printer Driver .......................................................................................E2-31

2.8.4 Uninstalling the Printer Driver...................................................................................E2-43

2.8.5 Adding/Deleting a LAN Port......................................................................................E2-44

2.8.6 Cautions...................................................................................................................E2-46

2.8.7 Using the Printer Driver............................................................................................E2-47

2.9 Print Test ..................................................................................................................... E2-48

2.10 Position and Print Tone Fine Adjustment ................................................................... E2-50

2.11 Threshold Setting ........................................................................................................ E2-59

3. ON LINE OPERATION.......................................................................................................... E3- 1

3.1 Operation Panel............................................................................................................ E3- 1

3.2 Operation...................................................................................................................... E3- 2

3.3 Reset............................................................................................................................ E3- 2

4. MAINTENANCE .................................................................................................................... E4- 1

4.1 Cleaning ....................................................................................................................... E4- 1

4.1.1 Print Head/Platen/Sensors........................................................................................E4- 1

4.1.2 Covers and Panels....................................................................................................E4- 2

4.1.3 Optional Cutter Module..............................................................................................E4- 3

4.1.4 Optional Strip Module................................................................................................E4- 4

ENGLISH VERSION EO1-33048

5. TROUBLESHOOTING .......................................................................................................... E5- 1

5.1 Error Messages............................................................................................................ E5- 1

5.2 Possible Problems........................................................................................................ E5- 3

5.3 Removing Jammed Media............................................................................................ E5- 4

6. PRINTER SPECIFICATIONS................................................................................................ E6- 1

7. SUPPLY SPECIFICATIONS ................................................................................................. E7- 1

7.1 Media............................................................................................................................ E7- 1

7.1.1 Media Type......................................................................................................... E7- 1

7.1.2 Detection Area of the Transmissive Sensor....................................................... E7- 2

7.1.3 Detection Area of the Reflective Sensor............................................................. E7- 3

7.1.4 Effective Print Area............................................................................................. E7- 3

7.2 Ribbon.......................................................................................................................... E7- 4

7.3 Recommended Media and Ribbon Types .................................................................... E7- 4

7.4 Care/Handling of Media and Ribbon ............................................................................ E7- 5

APPENDIX 1 MESSAGES AND LEDS......................................................................................EA1-1

APPENDIX 2 INTERFACE.........................................................................................................EA2-1

APPENDIX 3 POWER CORD ....................................................................................................EA3-1

APPENDIX 4 PRINT SAMPLES ................................................................................................EA4-1

APPENDIX 5 GLOSSARIES......................................................................................................EA5-1

INDEX

WARNING!

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user ma

CAUTION!

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorised Service representative with regard to any queries you may have in this manual.

be required to take adequate measures.

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33048

1. PRODUCT OVERVIEW

1.1 Introduction

1.2 Features

Thank you for choosing the TOSHIBA B-SA4TP series thermal printer. This Owner’s Manual contains from general set-up through how to confirm the printer operation using an online test print, and should be read carefully to help gain maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference. Please contact your TOSHIBA TEC representative for further information concerning this manual.

This printer has the following features:

•

Space-saving design

An area required to place a printer is about A4 size, in spite of both media and ribbon being loaded inside it. Also, the Top Cover is opened upward, which saves the installation space. The optional cutter module and strip module are as slim and small as the Front Cover.

•

Various kinds of interface

Various kinds of interface are provided:

•

Parallel

•

USB

•

Built-in LAN

•

Superior hardware

Clear print is realized by an 8 dots/mm (203 dpi) (B-SA4TP-GS12) or

11.8 dots/mm (300 dpi) (B-SA4TP-TS12) print head, at a printing speed of 50.8 mm/sec. (2 inches/sec.), 101.6 mm/sec. (4 inches/sec.), or

152.4 mm/sec. (6 inches/sec.)

•

Easy maintenance

Design of the printer is simple. Especially, attachment and removal of the print head and platen are very simple, which makes maintenance easy.

•

A variety of options

The following optional devices are available:

•

Cutter module

•

Strip module

•

Serial interface board

•

Wireless LAN board

•

RFID module

•

300-dpi print head

•

Serial

•

Wireless LAN

•

RFID

1.1 Introduction

E1- 1

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33048

1.3 Accessories

s a power cord is not supplied with this printer, please purchase one that meets each country’s safety standard. For details, refer to APPENDIX 3.

NOTE:

1.3 Accessories

When unpacking the printer, please make sure all the following accessories are supplied with the printer.

 Start-up

 Supply Loading Instructions

(Doc. No.: EO2-33017)

CD-ROM (1 pc.)

• Bar code print application (Bartender ultra lite)

• Windows Driver

• Owner’s Manual

• Specifications (Programming, Key operation, etc.)

• Product information (Catalogue)

 Safety Precautions

(Doc. No.: EO2-33016)



 Quality Control Report

(1 sheet)

Warranty Disclaimer Sheet

(1 sheet)

 Cable Clamp (1 pc.)  SMW-3x8 Screw (1 pc.)

E1- 2

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33048

1.4 Appearance

1.4.1 Dimensions

1.4.2 Front View

1.4 Appearance

The names of the parts or units introduced in this section are used in the following chapters.

332 (13.1)

238 (9.4)

339 (13.3)

Dimensions in mm (inches)

Ribbon Cover

Top Cover

1.4.3 Rear View

LCD Message Display

Operation Panel

Power Switch

O: OFF I: ON

Top Cover Release Button

Media Outlet

Front Cover

Supply Window

RS-232C Serial Interface Connector (Option)

Wireless LAN Interface Board (Option)

AC Power Inlet

E1- 3

Parallel Interface Connector (Centronics)

USB Interface Connector

LAN Interface Connector

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33048

1.4.4 Operation Panel

1.4.5 Interior

1. Do not touch the Print Head

or around it just after printing. You may get burned as the Print Head becomes very hot during printing.

2. Do not touch any moving

parts. To reduce the risk of fingers, jewellery, clothing, etc., being drawn into the moving parts, be sure to load the media once the printer has stopped moving completely.

3. To avoid injury, be careful

not to trap your fingers while opening or closing the cover.

WARNING!

1.4 Appearance

LCD Message Display

ON LINE LED (Green)

[FEED] key

Please see Section 3.1 for further information about the Operation Panel.

Media Holder Ass’y

Media Guide

Head Position

Ribbon Cove

Ribbon Stoppe

(Take-up side)

Print Head

Leve

Supply Path Label

Caution

Label

Caution

Label

Head Position Lever

Platen

ERROR LED (Red)

[PAUSE] key

[RESTART] key

Caution about the moving parts (Please refer to WARNING 2.)

Caution symbol for the print head (Please refer to WARNING 1)

Caution about the cover open/close (Please refer to WARNING 3.)

Head Position Label (Refer to Section 2.3 Loading the Media, Step 13.)

E1- 4

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33048

1.5 Options

Option Name Type Usage

300-dpi Print Head

Cutter module B-SA204-QM-R

Strip module B-SA904-H-QM-R

Serial Interface Board Wireless LAN Board RFID module B-SA704-RFID-U1-US

B-SA704-TPH3-QM-R This print head enables a conversion of a 203-dpi print head of the

B-SA4TM-GS12/B-SA4TP-GS12 model into a 300-dpi print head. This option is intended for use when you desire to print Kanji (Chinese characters) or to obtain clearer print.

A cutter which cuts the media one by one. This module is slim and compact enough to be fitted in the Front Cover. This module peels off a printed label from the backing paper at the media outlet. It is slim and compact enough to be fitted in the Front Cover.

B-SA704-RS-QM-R

Installing this PC board provides an RS232C interface port.

B-SA704-WLAN-QM Installing this PC board allows a communication by wireless LAN.

Installing this module enables read and write of RFID tags. B-SA704-RFID-U1-EU B-SA704-RFID-H1-QM

Applicable frequency range differs depending on the module types:

U1-US: UHF, 902MHz to 928MHz

U1-EU: UHF, 869.5MHz

H1-QM: HF, 13.56MHz

1.5 Options

E1- 5

2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2. PRINTER SETUP

This section outlines the procedures to setup your printer prior to its operation. The section includes precautions, loading media and ribbon, connecting cables, setting the operating environment of the printer, and performing an online print test.

Installation

Connecting the power cord

Loading the media

Media sensor position

nment

ali

After referring to the Safety Precautions in this manual, install the printer on a safe and stable location.

Connect a power cord to the power inlet of the printer, then, to an AC outlet.

Load a label stock or tag stock.

Adjust the position of feed gap sensor or black mark sensor according to the media to be used.

2.1 Installation

2.2 Connecting the Power

2.3 Loading the Media

Reference Procedure Setup Flow

Cord

Loading the ribbon

Connecting to a host computer

Turning the power ON

Setting the operating

environmen

Installing the printer driver

Print test

Position and Print Tone Fine

ustment

In case of thermal transfer printing, load the ribbon.

Connect the printer to a host computer or a network.

Turn on the printer power.

Set the printer parameters in the system mode.

If necessary, install the printer driver in your host computer.

Make a print test in your operating environment and check the print result.

If necessary, fine adjust the print start

osition, cut/strip position, print tone, etc.

2.4 Loading the Ribbon

2.5 Connecting the Printer to Your Host Computer

2.6 Turning the Power ON

2.7 Setting an Operating Environment

2.8 Installing the Printer

Drivers

2.9 Print Test

2.10 Position and Print Tone Fine Adjustment

Automatic threshold setting

If the print start position cannot be detected

roperly when pre-printed label is used, set

2.11 Threshold Setting

the threshold automatically.

Manual threshold setting

If the print start position cannot be detected

roperly even an automatic threshold setting

2.11 Threshold Setting

is performing, manually set the threshold.

E2- 1

2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.1 Installation

s the enclosure of this product is made from plastic, do not install the printer where it might be exposed to oil or solvent.

CAUTION!

2.2 Connecting the Power Cord

s a Power Cord is not supplied with the printer, please purchase an approved on that meets the safety standard of each country. (Refer to APPENDIX 3.)

CAUTION!

2.2 Connecting the Power Cord

To insure the best operating environment, and to assure the safety of the operator and the equipment, please observe the following precautions.

• Operate the printer on a stable, level, operating surface in a location free from excessive humidity, high temperature, dust, vibration or direct sunlight.

• Keep your work environment static free. Static discharge can cause damage to delicate internal components.

• Make sure that the printer is connected to a clean source of AC Power and that no other high voltage devices that may cause line noise interference are connected to the same mains.

• Assure that the printer is connected to the AC mains with a threeprong power cable that has the proper ground (earth) connection.

{

1. Make sure that the printer Power Switch is in the OFF (

Connect the Power Cord to the printer as shown in the figure below

2. Plug the other end of the Power Cord into a grounded outlet as shown

[Example of US Type] [Example of EU Type]

Power Switch

in the figure below.

Power Cord

) position.

E2- 2

2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.3 Loading the Media

1. Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc., being drawn into the moving parts, be sure to load the media once the printer has stopped moving completely.

2. The Print Head becomes hot immediately after printing.

the media.

3. To avoid injury, be careful not to trap your fingers while opening or closing the cover.

1. Make sure that the Upper Sensor Ass’y is closed when taking out the Media Holder Ass’y. If the Upper Sensor Ass’y is opened, it may be damaged.

2. Be careful not to touch the Print Head Element when opening the Top Cover. Failure to do this may cause missing dots by static electricity or other print quality problems.

WARNING!

llow it to cool before loading

CAUTION!

2.3 Loading the Media

The following procedure shows the steps to properly load the media into the printer so that it feeds straight and true through the printer. Use the same procedure when replacing the media, also.

The printer prints both labels and tags.

1. Press the Top Cover Release Button and gently open the Top Cover to

its fully open position supporting it with your hand.

Top Cover Release Button

Top Cover

2. Take out the Media Holder Ass’y from the printer.

Media Holder Ass’y

Upper Sensor Ass’y

3. Raise the Release Lever and remove the Media Holder (Left).

Media Holder (Left)

NOTE:

1. As the Top Cover is heavy, be sure to support it with your hand when opening it. Failure to do this may cause the printer to fall over backward.

2. For the specification of available media, refer to Section 7.1 Media.

When the inner core diameter

of the media roll is 40 mm, remove the Spacers from the Media Holders.

Release Lever

4. Insert the Media Shaft into the core of a media roll.

Media Shaft Spacer

E2- 3

2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.3 Loading the Media (Cont.)

2.3 Loading the Media

5. Put the Media Holder (Left) onto the Media Shaft. Push the Media Holder (Left) and the Media Holder (Right) against the media until the

media is held firmly in place. This will automatically centre the media.

Media Holder (Right)

Media Holder (Left)

6. Fold the Release Lever to lock the Media Holder (Left).

Media Holder (Left)

Release Leve

CAUTION!

Make sure that the Upper Sensor Ass’y is closed when

lacing the Media Holder Ass’y into the printer. If the Upper Sensor Ass’y is opened, it may be damaged.

NOTE:

e careful of the orientation of the

Media Holder Ass’y and the media.

7. Place the Media Holder Ass’y into the printer.

Media Holder Ass’y

Upper Sensor Ass’y

8. Slightly push the Upper Sensor Lever inside (c), and open the Upper

Sensor Ass’y (d).

Upper Sensor Ass’y

Upper Sensor Lever

E2- 4

2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.3 Loading the Media (Cont.)

CAUTION!

Be sure to close the Upper Sensor Ass’y before closing the Top Cover. If the Upper Sensor

ss’y is opened, it may be

damaged.

NOTE:

Make sure that the Upper Sensor

ss’y is locked. If it is unlocked, a

aper jam or print failure may

occur.

2.3 Loading the Media

9. Pull the media out of the front of the printer, and adjust the Media Guides to the media width. This will automatically centre the media.

Media Guide

10. Lower the Upper Sensor Ass’y until the Upper Sensor Lever clicks

into position.

Click

Upper Sensor Upper Sensor Ass’y

Lever

E2- 5

2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.3 Loading the Media (Cont.)

2.3 Loading the Media

11. After loading the media, it may be necessary to set the position of the Media Sensor used to detect the print start position for label or

tag printing.

Setting the Feed Gap Sensor position

When using a label stock without black marks, the Feed Gap Sensor is used to detect a print start position.

(1) Push the Upper Sensor Lever inside and open the Upper Sensor

Ass’y.

(2) Slide the Lower Sensor Tab with your finger to move the Feed Gap

Sensor so that the Feed Gap Sensor is positioned at the centre of the labels. ( { indicates the position of the Feed Gap Sensor).

It may be easier to move the Lower Sensor Tab if you use a pen

inserting its tip into the pinhole of the tab.

It may be easier to move the Lower Sensor Tab if you use a pen

inserting its tip into the pinhole of the tab.

NOTE:

e sure to align the Upper Feed Gap Sensor with the Lower Feed Gap Sensor. Failure to do this cause a paper jam error.

Pinhole

Feed Gap Sensor

Lower Sensor Tab

(3) Lower the Upper Sensor Ass’y until the Upper Sensor Lever clicks

into position.

(4) Slide the Upper Sensor Tab to move the Feed Gap Sensor so that it

aligns with the lower Feed Gap Sensor.

Feed Gap Sensor

Upper Sensor Tab

E2- 6

2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.3 Loading the Media

(Cont.)

1. Be sure to set the Black Mark Sensor to detect the centre of the black mark, otherwise a paper jam or no paper error may occur.

2. After adjusting the Black Mark Sensor position, align the Upper Feed Gap Sensor with the Lower Feed Gap Sensor. This is because a paper end is detected by the Feed Gap Sensor.

NOTES:

2.3 Loading the Media

Setting the Black Mark Sensor position

When using media with black marks, the Black Mark Sensor is used to detect a print start position.

(1) Push the Upper Sensor Lever inside and open the Upper Sensor

Ass’y. (2) Check the reverse side of the media for the black mark position. (3) Slide the Lower Sensor Tab to move the Black Mark Sensor so that

it is in line with the centre of the black mark on the media.

(  indicates the position of the Black Mark Sensor). It may be easier to move the Lower Sensor Tab if you use a pen

inserting its tip into the pinhole of the tab.

Pinhole

Black Mark Sensor

Lower Sensor Tab

(4) Lower the Upper Sensor Ass’y until the Upper Sensor Lever clicks

in position.

E2- 7

2. PRINTER SETUP

)

ENGLISH VERSION EO1-33048

2.3 Loading the Media

(Cont.)

2.3 Loading the Media

12. There are three issue modes available on this printer. How to set the media for each mode is provided below.

Batch mode

In the batch mode, the media is continuously printed and fed until the number of labels/tags specified in the issue command have been printed.

(1) Pull the top edge of the media past the Platen.

(2) Close the Top Cover until it clicks.

WARNING!

Be careful that your fingers,

ewellery, clothing, etc., are not draw into the rollers of the Strip Unit.

Strip mode (Option

When the optional Strip Module is fitted, a label is automatically removed from the backing paper at the Strip Plate as each label is printed.

(1) Open the Front Cover holding its right side.

Front Cover

Strip Unit

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2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.3 Loading the Media (Cont.)

e sure to close the Strip Unit completely. Failure to do this may cause a paper jam.

NOTE:

2.3 Loading the Media

(2) Press down the Release Bar to open the Strip Unit.

Release Bar

Strip Unit

(3) Remove enough labels from the leading edge of the media to leave 300mm of backing paper free. (4) Pass the backing paper through the opening under the Backing Paper

Feed Roller. Then, close the Strip Unit until it clicks.

Backing Paper

Click

Backing Paper Feed Roller

(5) Insert the leading edge of the backing paper into the slot of the Front

Cover.

(6) Close the Front Cover and the Top Cover.

Slot

Front Cover

Top Cover

E2- 9

2. PRINTER SETUP

)

ENGLISH VERSION EO1-33048

2.3 Loading the Media

(Cont.)

The cutter is sharp, so care must be taken not to injure your fingers when handling the cutter.

1. When using a label stock, be

sure to cut the gaps. Cutting labels will cause the glue to stick to the cutter, which may affect the cutter quality and shorten the cutter life.

2. Use of tag paper which

thickness exceeds specified value may affect the cutter life. For the specification of the media, refer to Section

7.1 Media.

1. Be sure to set both Head Position Levers in the same direction. Failure to do this may cause blurred printing.

2. Do not leave the Head Position Levers positioned at the middle. When closing the Top Cover, they block the Print Head Positioning Shaft, and the Top Cover cannot be closed.

WARNING!

CAUTION!

NOTES:

2.3 Loading the Media

Cut mode (Option

When the optional Cutter Module is fitted, the media is automatically cut. Insert the leading edge of the media into the Media Outlet of the Cutter

Module.

Media

13. Change the print head pressure according to the thickness of the media to be used, by using the Head Position Lever.

Head Position Lever

Print Head Positioning Shaft

Head Position Lever

Media type or thickness

Label or Thin media

If a clear print cannot be obtained,

change the position to

Tag paper or Thick paper

If a clear print cannot be obtained,

change the position to

Move the levers toward the front of the printer.

Move the levers toward the back of the printer.

14. If the loaded media is direct thermal media (with a chemically

treated surface), the media loading procedure is now completed. Close the Top Cover.

If the media is normal media, it is also necessary to load a ribbon. Refer to Section 2.4 Loading the Ribbon.

E2-10

Head Position

Lever

2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.4 Loading the Ribbon

1. Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc., being drawn into the moving parts, be sure to load the ribbon once the printer has stopped moving completely.

2. The print head becomes hot immediately after printing. Allow it to cool before loading the ribbon.

3. To avoid injury, be careful not to trap your fingers while opening or closing the cover.

WARNING!

Be careful not touch the Print Head Element when opening the Top Cover. Failure to do this may cause missing dots by static electricity or other print quality problems.

CAUTION!

2.4 Loading the Ribbon

There are two types of media available for printing on: these are thermal transfer media (normal media) and direct thermal media (with a chemically treated surface). DO NOT LOAD a ribbon when using a direct thermal media.

1. Press the Top Cover Release Button and gently open the Top Cover to

its fully open position supporting it with your hand.

Top Cover Release Button

2. Fit the core of the ribbon supply roll into the Ribbon Holders (Supply

side), aligning the notch of the ribbon core with the protrusion of the Ribbon Stopper.

Top Cover

When replacing the ribbon, leave the printer power on. Then, press the

[RESTART] key to restart an

operation.

NOTE:

Ribbon Supply Roll

Ribbon Holder (Supply side)

Notch

Fit the protrusion into the notch.

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2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.4 Loading the Ribbon (Cont.)

2.4 Loading the Ribbon

3. Lower the Top Cover to its 45

angle open position. While pushing

the Top Cover Stopper, raise the Top Cover again. This will fix the

Top Cover.

Top Cover

Top Cover Stopper

45°

4. Open the Ribbon Cover.

Ribbon Cover

NOTES:

1. Be sure to remove any slack in the ribbon when printing. Printing with a wrinkled ribbon will lower the print quality.

2. When a ribbon end is detected, “RIBBON ERROR” message will appear on the display and the ERROR LED will illuminate.

3. When disposing of the ribbons, please follow the local rules.

4. For the specification of available ribbon, refer to Section 7.2 Ribbon.

5. Fit the ribbon take-up core into the Ribbon Holder (Take-up side),

aligning the notch of the ribbon core with the protrusion of the Ribbon Stopper.

Ribbon Holder (Take-up side)

6. Turn the ribbon take-up core in the direction indicated by the arrow to remove any slack.

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2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.4 Loading the Ribbon (Cont.)

Be sure to close the Ribbon Cover before closing the Top Cover. It is dangerous to close the Top Cover with the Ribbon Cover opened, as the Ribbon Cover slams shut.

WARNING!

7. Close the Ribbon Cover until it clicks.

8. Gently close the Top Cover until it clicks.

2.4 Loading the Ribbon

Ribbon Cover

Top Cover

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2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.5 Connecting the Printer to Your Host Computer

NOTE:

When using the USB interface, fix the USB Interface Cable to the

rinter back with the supplied Cable Clamp and the SMW-3x8 screw.

2.5 Connecting the Printer to Your Host Computer

The following paragraphs outline how to connect your host computer to the printer, and will also show how to make cable connections to other devices. Depending on the system configuration you use to print labels, there are 5 possibilities for connecting the printer to your host computer. These are:

• A parallel cable connection between the printer’s standard parallel connector and your host computer’s parallel port (LPT).

• An Ethernet connection using the standard LAN board.

• A USB cable connection between the printer’s standard USB

connector and your host computer’s USB port. (Conforming to USB 2.0 Full Speed)

• A serial cable connection between the printer’s optional RS-232C serial connector and one of your host computer’s COM ports. <Option>

• Wireless LAN using an optional Wireless LAN board. <Option>

SMW-3x8

Cable Clamp

For details of each interface, refer to APPENDIX 2. After connecting the necessary interface cables, set an operating

environment of the printer. Refer to Section 2.7.2 Parameter Setting.

The diagram below shows all the possible cable connections to the current version of the printer.

Serial Interface Connector (Option)

Wireless LAN Interface Board (Option)

Parallel Interface Connector (Centronics)

USB Interface Connector

LAN Interface Connector

Power Inlet

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2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.6 Turning the Printer ON

Use the power switch to turn the

rinter On/Off. Plugging or unplugging the Power Cord to turn the printer On/Off may cause fire, an electric shock, or damage to the printer.

1. If a message other than ON

LINE appears on the display or the ERROR LED (Red) is illuminated, go to Section 5.1, Error Messages.

2. To turn OFF the printer power

turn the Power Switch to the “{” side position.

CAUTION!

NOTES:

2.6 Turning the Printer ON

When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF your host computer before turning off the printer.

1. To turn ON the printer power, press the Power Switch as shown in the diagram below. Note that ( | )

is the power ON side of the switch.

Power Switch

2. Check that the ON LINE message appears in the LCD Message Display and that the ON LINE LED (Green) is illuminated.

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2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.7 Setting an Operating Environment

1. System Mode menus can be

2. To enter each of the above

ON LINE

[PAUSE]

PAUSE

Hold down [RESTART] for 3 sec.

<1>RESET

[FEED]

<2>PARAMETER SET

[FEED]

<3>ADJUST SET

[FEED]

<4>DUMP MODE

[FEED]

<5>EXPAND MODE

[FEED]

selected with the [RESTART] or [FEED] key.

System Mode menus, press the [PAUSE] key when the menu is displayed.

[RESTART]

NOTES:

2.7 Setting an Operating Environment

Depending on the settings of your host computer or an interface to be used, it may be necessary to change the printer parameter settings.

Follow the procedures described below to change the printer parameter settings in the System Mode to correspond to your environment.

ncorrect settings can cause the printer to function erroneously. If you have any problems with the parameter settings, please contact your nearest TOSHIBA TEC service representative.

or the settings this manual does not cover, please contact your nearest

TOSHIBA TEC service representative, or refer to the B-SA4T Series Key

Operation Specification stored in the CD-ROM.

NOTE:

The System Mode consists of the following menus.

<1>RESET This menu is used to clear print data sent from a

PC and return the printer to an idle state. Refer to Section 3.3 Reset.

<2>PARAMETER SET

This menu is used to set the printer parameters.

<3>ADJUST SET This menu is used to make a fine adjustment of a

print start position, cut position, etc. Refer to Section 2.10 Position and Print Tone Fine Adjustment.

<4>DUMP MODE This menu is used to print the data in the receive

buffer for debug.

<5>EXPAND MODE This menu is used to start the program for

BASIC mode. Refer to the B-SA4T Series Key Operation Specification stored in the CD-ROM.

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2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.7.1 How to Enter the System Mode

ONLINE B-SA4T V1.0

PAUSE B-SA4T V1.0

2.7.2 Parameter Setting

<2>PARAMETER SET

2.7 Setting an Operating Environment

This section describes how to enter the System Mode.

1. Turn on the printer and confirm that “ONLINE” appears on the LCD

Message Display.

2. Press the [PAUSE] key to pause the printer.

3. Hold down the [RESTART] key for three seconds until “<1>RESET”

is displayed.

4. Press the [FEED] key, and “<2>PARAMETER SET” appears on the

LCD Message Display.

f the [PAUSE] key is pressed with “<1>RESET” being displayed, the

rinter will turn to an idle state and the message will change to “ONLINE”.

In this section, how to select a language and how to set the communication parameters are described. When further information is required, refer to the B-SA4T Series Key Operation Specification.

While “<2>PARAMETER SET” is displayed on the LCD Message Display, press the [PAUSE] key to enter the Parameter Setting Mode.

NOTE:

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2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.7.2 Parameter Setting (Cont.)

2.7 Setting an Operating Environment

The Parameter Setting Mode contains sub menus for selecting a language and setting the communication parameters. Each time the [PAUSE] key is pressed, the sub menus are displayed sequentially.

<2>PARAMETER SET

[PAUSE]

<2>PARAMETER SET SPEED 9600b

[PAUSE]

<2>PARAMETER SET DATA LENG. 8bits

[PAUSE]

<2>PARAMETER SET STOP BIT 1bit

[PAUSE]

Baud rate selection

Data Length selection

Stop Bit selection

<2>PARAMETER SET PARITY EVEN

[PAUSE]

Parity selection

<2>PARAMETER SET XON+READY AUTO

[PAUSE]

Flow Control selection

<2>PARAMETER SET LCD ENGLISH

[PAUSE]

LCD Message Language selection

<2>PARAMETER SET

CK/BUSY TYPE1

[PAUSE]

ACK/BUSY timing selection

<2>PARAMETER SET WEB PRINTER OFF

[PAUSE]

WEB Printer Function selection

<2>PARAMETER SET PLUG & PLAY OFF

[PAUSE]

Plug & Play selection

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2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.7.2 Parameter Setting (Cont.)

 Serial (RS-232C) Interface

<Reference> Properties screen of Serial (COM) port under Windows98

1. Choose a desired baud rate by using the

[FEED] key.

2. Be careful if the printer is turned off without pressing the [PAUSE] key, the selected value does not become effective.

NOTES:

[RESTART] or

2.7 Setting an Operating Environment

The following parameters of the RS-232C interface can be set: Baud rate

Data length Stop bit Parity Flow control

Set these in accordance with the setting of your host computer.

(1) Baud Rate

This parameter is to choose a communication speed of the RS-232C interface. As “9600 bps” has been chosen as default, change it in accordance with your PC.

[RESTART]

<2>PARAMETER SET SPEED 9600bps

SPEED 115200 bps SPEED 38400 bps SPEED 19200 bps SPEED 9600 bps

[FEED]

SPEED 4800 bps SPEED 2400 bps

After making a choice, press the [PAUSE] key.

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2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.7.2 Parameter Setting (Cont.)

 Serial (RS-232C) Interface

2.7 Setting an Operating Environment

(2) Data Length

This parameter is to choose a data length of the RS-232C interface. As “8 bits” has been chosen as default, change it in accordance with your PC.

[RESTART]

<2>PARAMETER SET DATA LENG. 8bits

DATA LENG. 8bits

[FEED]

DATA LENG. 7bits

After making a choice, press the [PAUSE] key.

(3) Stop Bit

This parameter is to choose a stop bit of the RS-232C interface. As “1 bit” has been chosen as default, change it in accordance with your PC.

[RESTART]

<2>PARAMETER SET STOP BIT 1bit

STOP BIT 1bit

[FEED]

STOP BIT 2bits

After making a choice, press the [PAUSE] key. (4) Parity

This parameter is to choose a parity of the RS-232C interface. As “None” has been chosen as default, change it in accordance with your PC.

<2>PARAMETER SET PARITY NONE

[RESTART]

[FEED]

PARITY EVEN PARITY ODD PARITY NONE

After making a choice, press the [PAUSE] key.

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2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.7.2 Parameter Setting (Cont.)

 Serial (RS-232C) Interface

1. When using the hardware flow control, the control signals and data must be in pairs between the printer and the PC.

Printer Host TD RD RTS CTS DSR DTR

Refer to the RS-232C connector’s pin layout in APPENDIX 2. Check if the printer and the PC is properly connectable with your cable

2. Be careful that there are two types of RS-232C cable; straight cable and cross cable. Use a straight cable for this printer.

 LCD Message Language

NOTES:

→

←

- TD

→

CTS

←

- RTS

→

DTR

←

- DSR

2.7 Setting an Operating Environment

(5) Flow Control

This parameter is to choose a flow control of the RS-232C interface. As “XON+READ AUTO” has been chosen as default, change it in accordance with your PC.

<2>PARAMETER SET XON+READY AUTO

XON/XOFF AUTO

[RESTART]

XON+READY AUTO

[FEED]

READY/BUSY XON/XOFF READY/BUSY RTS

XON/XOFF AUTO: XON/XOFF mode (Software Flow Control) XON+READY AUTO: XON/XOFF + READY/BUSY (DTR) mode

(Software & DTR/DSR Hardware Flow Control)

READY/BUSY: READY/BUSY (DTR) mode (DTR/DSR Hardware Flow Control)

XON/XOFF: XON/XOFF mode (Software Flow Control) READY/BUSY RTS: RTS mode (CTS/RTS Hardware Flow

Control)

After making a choice, press the [PAUSE] key.

This parameter is to choose a language of the LCD Message Display. As “ENGLISH” has been chosen as default, change it as you like.

<2>PARAMETER SET LCD ENGLISH

ENGLISH

[RESTART]

[FEED]

ITALIAN JAPANESE

SPANISH DUTCH FRENCH GERMAN

After making a choice, press the [PAUSE] key.

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2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.7.2 Parameter Setting (Cont.)

 Parallel (Centronics) Interface



Web Printer Function when using TCP/IP (LAN)

NOTE:

To enable this function, an IP address needs to be set, also. Refer to Section 2.7.3 IP Address Setting (TCP/IP).

2.7 Setting an Operating Environment

This parameter is to choose an ACK/BUSY timing of the parallel interface. “TYPE1” has been chosen as default, but if a communication error occurs or a communication is not properly made, change to “TYPE2”.

<2>PARAMETER SET ACK/BUSY TYPE1

[RESTART]

ACK/BUSY TYPE1

[FEED]

ACK/BUSY TYPE2

After making a choice, press the [PAUSE] key.

This parameter is to enable or disable the web printer function which is available when the printer and your host computer is connected through TCP/IP. As “OFF” has been chosen as default, change to “ON” when this function is used.

[RESTART]

[FEED]

<2>PARAMETER SET WEB PRINTER OFF

WEB PRINTER OFF

WEB PRINTER ON

After making a choice, press the [PAUSE] key.

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2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.7.2 Parameter Setting (Cont.)

 Plug & Play

2.7 Setting an Operating Environment

This parameter is to enable or disable the plug & play function. As “OFF” has been chosen as default, change it when this function is used.

If the printer and the PC are connected by USB, plug & play will be automatically enabled, regardless of the setting of this parameter.

<2>PARAMETER SET PLUG & PLAY OFF

[RESTART]

PLUG & PLAY OFF

[FEED]

PLUG & PLAY ON

After making a choice, press the [PAUSE] key.

E2-23

2. PRINTER SETUP

[

]

[

]

[

ENGLISH VERSION EO1-33048

2.7.3 IP Address Setting (TCP/IP)

While holding down the [FEED] and

[PAUSE] keys, turn on the printer.

Power OFF

<1>DIAG. Vx.x

[FEED]

<2>PARAMETER SET

[FEED]

<3>ADJUST SET

[FEED]

<4>TEST PRINT

[FEED]

<5>SENSOR ADJ.

[FEED]

<6>RAM CLEAR

[FEED]

<7>IP ADDRESS

[FEED]

<8>BASIC

FEED]

<9>FOR FACTORY

FEED]

[RESTART]

RESTART]

[RESTART]

RESTART]

[RESTART]

RESTART

RESTART]

2.7 Setting an Operating Environment

When the printer is connected to a PC through TCP/IP by using a LAN cable, it is necessary to set an IP address in the System Mode for system administrators.

The System Mode for system administrators consists of the following menus.

<1>DIAG. Vx.x This menu is used to check and print the printer

system information and maintenance counter status.

<2>PARAMETER SET

This menu is used to set the printer parameters.

<3>ADJUST SET This menu is used to make a fine adjustment of a

print start position, cut position, etc.

<4>TEST PRINT This menu is used to perform print tests.

<5>SENSOR ADJ. This menu is used to check the sensor statuses

and adjust each sensor.

<6>RAM CLEAR This menu is used to perform a RAM clear.

DO NOT USE this menu.

<7>IP ADDRESS This menu is used to set an IP address.

<8>BASIC This menu is used to enable the printer to use

Basic program.

<9>FOR FACTORY This menu is intended for an in-process

inspection. Do not use this menu.

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2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.7.3 IP Address Setting (TCP/IP) (Cont.)

<1>DIAG.

<7>IP ADDRESS

2.7 Setting an Operating Environment

In this section, how to set the IP address is described. First, you need to access the System Mode for system administrators.

1. While holding down the [FEED] and [PAUSE] keys, turn on the

printer.

2. When “<1>RESET” appears on the LCD Message Display, release the [FEED] and [PAUSE] keys.

Now, the printer is in the System Mode for system administrators.

3. Press the [FEED] or [RESTART] key until “<7>IP ADDRESS” appears on the LCD Message Display.

4. Press the [PAUSE] key to enter the IP Address Setting Mode.

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2. PRINTER SETUP

[

]

ENGLISH VERSION EO1-33048

2.7.3 IP Address Setting (TCP/IP) (Cont.)

NOTES:

1. Set each 3-digit value by using

the [RESTART] or [FEED] key.

[RESTART] key: Increment [FEED] key: Decrement

Range: 0 to 255

2. Press the [PAUSE] key to move

the cursor to the next 3-digit value.

3. After the last 3-digit value is set, press the Gateway IP Address Setting.

[PAUSE] key to go to

2.7 Setting an Operating Environment

The IP Address Setting Mode contains the following sub menus. To enter each sub menu, press the [PAUSE] key.

<7>IP ADDRESS PRINTER IP ADRES

[RESTART]

<7>IP ADDRESS GATEWAY IP ADRES

[RESTART]

<7>IP ADDRESS SUBNET MASK

[FEED]

[RESTART]

<7>IP ADDRESS SOCKET PORT

RESTART

<7>IP ADDRESS DHCP

[RESTART]

<7>IP ADDRESS DHCP CLIENT ID

[RESTART]

[FEED]

(1) Printer IP Address

This parameter is to set an IP address.

<7>IP ADDRESS PRINTER IP ADRES

[PAUSE]

<7>IP ADDRESS

. 168 . 010 . 020

192

[PAUSE]

<7>IP ADDRESS 192 . 168

<7>IP ADDRESS 192 . 168 . 010

. 010 . 020

[PAUSE]

. 020

[PAUSE]

<7>IP ADDRESS 192 . 168 . 010 . 020

[PAUSE]

<7>IP ADDRESS GATEWAY IP ADRES

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2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.7.3 IP Address Setting (TCP/IP) (Cont.)

fter the last 3-digit value is set,

ress the [PAUSE] key to go to

Subnet Mask Setting.

fter the last 3-digit value is set,

ress the [PAUSE] key to go to

Socket Port Setting.

NOTE:

2.7 Setting an Operating Environment

(2) Gateway IP Address

This parameter is to set a Gateway IP address.

<7>IP ADDRESS GATEWAY IP ADRES

<7>IP ADDRESS 192 . 168 . 010 . 020

[PAUSE]

<7>IP ADDRESS 192 . 168 . 010 . 020

[PAUSE]

<7>IP ADDRESS 192 . 168 . 010 . 020

[PAUSE]

<7>IP ADDRESS SUBNET MASK

(3) Subnet Mask

This parameter is to set a Subnet Mask.

<7>IP ADDRESS SUBNET MASK

[PAUSE]

<7>IP ADDRESS 255 . 255 . 255 . 000

[PAUSE]

<7>IP ADDRESS 255 . 255 . 255 . 000

[PAUSE]

<7>IP ADDRESS 255 . 255 . 255 . 000

[PAUSE]

<7>IP ADDRESS 255 . 255 . 255 . 000

[PAUSE]

<7>IP ADDRESS SOCKET PORT

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2. PRINTER SETUP

[

ENGLISH VERSION EO1-33048

2.7.3 IP Address Setting (TCP/IP) (Cont.)

1. Pressing the [PAUSE] key

while “PORT ON 08000” is displayed allows you to set the port number.

2. Set a number for each digit by using the

[FEED] key. [RESTART] key: Increment

[FEED] key: Decrement

Range: 00000 to 65535 A number exceeding 65535 will

be automatically corrected to

65535.

3. Be careful not to set the same port number that other applications are using.

4. Press the [PAUSE] key to move the cursor to the next digit.

5. After the last digit is set, press the DHCP Setting.

ressing the [PAUSE] key while

“DHCP ON” is displayed allows

ou to set a DHCP client ID.

NOTES:

[RESTART] or

[PAUSE] key to go to

NOTE:

2.7 Setting an Operating Environment

(4) Socket Port

This parameter is to enable a socket port and set a socket number.

SOCKET PORT

[PAUSE]

[RESTART] or [FEED]

PORT ON 08000 PORT OFF -----

[PAUSE]

PORT ON 08000

Enter a number for each digit of the port number with the [RESTART] or

FEED] key.

PORT ON 08000

[PAUSE]

PORT ON 08000

<7>IP ADDRESS DHCP

[PAUSE]

(5) DHCP

This parameter is to enable DHCP.

<7>IP ADDRESS DHCP

[PAUSE]

<7>IP ADDRESS DHCP OFF

[RESTART] or [FEED]

<7>IP ADDRESS DHCP ON

[PAUSE]

<7>IP ADDRESS DHCP CLIENT ID

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2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.7.3 IP Address Setting (TCP/IP) (Cont.)

1. Code used to enter a DHCP client ID is selectable between ASCII code (alphanumeric) and Hex code.

2. Set a character or value for each byte by using the

[RESTART] or [FEED] key. [RESTART] key: Increment

[FEED] key: Decrement

3. Press the [PAUSE] key to enter the next byte. Repeat this until 16th byte is entered.

4. After the 16th byte is set, press the entered DHCP client ID. At this time, the display will turn to <7>IP ADDRESS.

NOTES:

[PAUSE] key to store the

2.7 Setting an Operating Environment

(6) DHCP Client ID

This parameter is to set a DHCP client ID.

<7>IP ADDRESS DHCP CLIENT ID

MODE ASCII DHCP CLIENT ID

[PAUSE]

[FEED] or [RESTART]

MODE HEX DHCP CLIENT ID

SCII Code

MODE ASCII ABCDEFGHIJKLMNOP

[PAUSE]

4142434445464748 494A4B4C4D4E4F50

[PAUSE]

Enter a character or a value for each of 1st byte to 16th byte sequentially using the [FEED] or [RESTART] key.

[PAUSE]

ASCII code and Hex. code correspondence table

Hex. Code

[PAUSE]

Upper 4 bits

Lower 4 bits

0 SP 0 @ P ` p 1 ! 1 A Q a q 2 “ 2 B R b r 3 # 3 C S c s 4 $ 4 D T d t 5 % 5 E U e u 6 & 6 F V f v 7 ‘ 7 G W g w 8 ( 8 H X h x 9 ) 9 I Y i y

A * : J Z j z

B + ; K [ k { C , < L \ l |

D - = M ] m }

E . > N ^ n F / ? O _ o

2 3 4 5 6 7

SP = Space (Example) To enter “TOSHIBA” in Hex. code: 54 4F 53 48 49 42 41

When the system mode settings have been completed, turn off the printer.

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2. PRINTER SETUP

ENGLISH VERSION EO1-33048

2.8 Installing the Printer Drivers

2.8.1. Introduction

This manual describes how to install the TOSHIBA printer driver for the TOSHIBA B-SA4T bar code printer on your Windows host computer; install and delete the printer driver, the procedure for adding the LAN port, cautions and limitations. The appropriate version of the printer driver is V6.9.

2.8.2. General Description

(1) Features

Once you install the TOSHIBA printer driver on your Windows host computer, you can use the TOSHIBA B-SA4T bar code printer, as well as the easy-to-use general printers. You can use this printer by connecting a parallel interface cable (printer cable), a USB cable, or a LAN cable to your host computer.

(2) System Requirements

To install the TOSHIBA printer driver on your host computer, the following system and environment are required:

• Operating system: Windows 95, Windows 98, Windows Me, Windows NT4.0, Windows 2000, Windows XP

• Hardware: A DOS-/V (IBM PC/AT compatible) machine running an above operating system.

• Interface: • Parallel interface conforming to the IEEE1284 standard

(Compatibility and ECP modes)

• USB interface (Ver1.1)

• LAN interface (10BASE-T/100BASE-TX)

*1: Windows 95 and Windows NT4.0 do not support the USB connection.

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2.8 Installing the Printer Drivers

2.8.3. Installing the Printer Driver

The installation procedure differs depending on the interface connected to the printer and the operation system you are using. Please install the printer driver by performing the appropriate procedure.

If the previous version of the printer driver has been installed on your host computer , be sure to uninstall it before you install this printer driver. (Refer to Section 2.8.4 Uninstalling the Printer Driver.)

To print via your network, please install the printer driver by performing the installation procedure for the parallel interface, and also perform the following:

1. In the procedure, select “LPT1” for the port.

2. After installation of the printer driver is completed, add the LAN port by referring to Section 2.8.5

Adding/Deleting a LAN Port, and specify the LAN port.

(1) Parallel Interface

To use the parallel interface, the following settings are required, after installing the printer driver:

For Windows 95/98/Me: Open the printer properties. Select the “Details” tab and click on the

[Spool Settings…] button. The “Spool Settings” dialog box is displayed. Select “Disable bi-directional support for this printer”.

For Windows NT/2000/XP: Open the printer properties and select the “Ports” tab. Mark off the “Enable

bidirectional support” checkbox.

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2.8 Installing the Printer Drivers

Windows 95/98/Me

Select “Settings” – “Printers” from the “Start” menu to open the printer folder.

(1)

(2) Double-click on the “Add Printer” icon. The Add Printer Wizard runs. Click on the [Next] button. (3) Select “Local printer”, then click on the [Next] button. The screen listing “Manufacturers and

Printers” is displayed.

(4) Click on the [Have Disk…] button. The “Install From Disk” dialog box is displayed.

Specify the “\driver\WinMe-9x” folder in the CD-ROM drive, then click on the [OK] button.

OTE:

The latest printer driver is available from the web site, “the Barcode Master”. (http://barcode.toshibatec.co.jp/Eng/index.html)

(5) Select the printer to be installed from “Printers” list, then click on the [Next] button. (6) The screen to select the existing installed printer driver or use the new one, is displayed. Select

“Replace existing driver”, then click on the [Next] button. If you install the printer driver for the first time, this screen is not displayed.

(7) Select the port to be used for printing from the “Available ports” list, then click on the [Next] button. (8) Change the printer name if necessary, and select whether or not you use the printer as the default

printer (“Yes” or “No”). Click on the [Finish] button.

(9) The printer driver is installed. When installation is completed, the new printer icon is added in the

“Printers” folder.

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2.8 Installing the Printer Drivers

Windows NT4.0

(1) Log on to your host computer as a member who has full control access privilege concerning the

printer settings.

(4) Select “My Computer”, then click on the [Next] button. (5) Select the port to be used for printing from the “Available ports” list, then click on the [Next] button. (6) On the screen listing “Manufacturers and Printers”, click on the [Have Disk…] button. The “Install

From Disk” dialog box is displayed.

(7) Specify the “\driver\WinNT4” folder in the CD-ROM drive, then click on the [OK] button.

OTE:

The latest printer driver is available from the web site, “the Barcode Master”. (http://barcode.toshibatec.co.jp/Eng/index.html)

(8) Select the printer to be installed from “Printers” list, then click on the [Next] button. (9) The screen to select the existing installed printer driver or use the new one, is displayed. Select

“Replace existing driver”, then click on the [Next] button. If you install the printer driver for the first time, this screen is not displayed.

(10) Change the printer name if necessary, and select whether or not you use the printer as the default

printer (“Yes” or “No”). Click on the [Next] button.

(11) Select whether or not the printer will be shared with other network users (“Shared” or “Not shared”).

Click on the [Next] button.

(12) Select whether or not the test page will be printed (“Yes” or “No”), then click on the [Finish] button. (13) The printer driver is installed. When installation is completed, the new printer icon is added in the

“Printers” folder.

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2.8 Installing the Printer Drivers

Windows 2000/XP

(1) Log on to your host computer as a member who has full control access privilege concerning the

printer settings.

(2) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (3) Double-click on the “Add Printer” icon. The Add Printer Wizard runs. Click on the [Next] button. (4) Select “Local printer”. Mark off the “Automatically detect and install my Plug and Play printer”

checkbox, then click on the [Next] button.

(5) Select the port to be used for printing from the “Available ports” list, then click on the [Next] button. (6) On the screen listing “Manufacturers and Printers”, click on the [Have Disk…] button. The “Install

From Disk” dialog box is displayed.

(7) Specify the “\driver\WinXP-2000” folder in the CD-ROM drive, then click on the [OK] button.

OTE:

The latest printer driver is available from the web site, “the Barcode Master”. (http://barcode.toshibatec.co.jp/Eng/index.html)

(8) Select the printer to be installed from “Printers” list, then click on the [Next] button. (9) The “Use Existing Driver” screen is displayed. Select “Replace existing driver”, then click on the

[Next] button. If you install the printer driver for the first time, this screen is not displayed.

(10) Change the printer name if necessary, and select whether or not you use the printer as the default

printer (“Yes” or “No”). Click on the [Next] button.

(11) Select whether or not the printer will be shared with other network users (“Shared” or “Not shared”).

Click on the [Next] button.

(12) Select whether or not the test page will be printed (“Yes” or “No”), then click on the [Finish] button. (13) If the “Digital Signature Not Found” screen is displayed, click on the [Yes] button. (14) When the “Completing the Add Printer Wizard” screen is displayed, click on the [Finish] button. (15) When installation is completed, the new printer icon is added in the “Printers” folder.

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(2) USB INTERFACE

Installation starts by the operating system’s plug-and-play function. Windows 95 and Windows NT4.0 do not support the USB interface.

Windows 98/Me

(1) Turn the printer ON, then connect it to y our host computer with the USB cable. The “New Hardware Found” dialog box is displayed, and “USB Device” is detected.

(2) After a while, the “Add New Hardware Wizard” dialog box is displayed. Select “Specify the location of the driver (Advanced)”, then click on the [Next] button.

2.8 Installing the Printer Drivers

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2.8 Installing the Printer Drivers

(3) Select “Search for the best driver for your device. (Recommended)”. Mark the “Specify a location” checkbox, then click on the [Browse] button. Specify “\driver\WinMe-9x” folder, then click on the [Next] button.

(4) Check to see that the “USB Printing Support” driver is detected, then click on the [Next] button.

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2.8 Installing the Printer Drivers

(5) When the screen which indicates the USB Printing Support driver has been installed, is

displayed, click on the [Finish] button.

(6) After a while, “TEC B-SA4T” is detected as a new hardware.

(7) The “Add New Hardware Wizard” dialog box is display ed. Select “Specify the location of the driver (Advanced)”, then click on the [Next] button.

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2.8 Installing the Printer Drivers

(8) Select “Search for the best driver for your device. (Recommended)”. Mark the “Specify a location” checkbox, then click on the [Browse] button. Specify “\driver\WinMe-9x” folder, then click on the [Next] button.

(9) Check to see that the “TEC B-SA4T” driver is detected, then click on the [Next] button.

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2.8 Installing the Printer Drivers

(10) Change the printer name if necessary, and select whether or not you use the printer as the default

printer (“Yes” or “No”). Click on the [Finish] button.

(11) When the screen, which indicates TEC B-SA4T has been installed, is displayed, click on the

[Finish] button.

(12) When installation is completed, the new printer icon is added in the “Printers” folder.

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2.8 Installing the Printer Drivers

Windows 2000/XP

OTE:

When plug-and-play printer installation in progress is stopped, be sure to delete the printer detected an displayed on the “Device Manager” tab of the “System Properties” dialog box.

(1) Log on to your host computer as a member who has full control access privilege concerning the

printer settings. (2) Turn the printer ON, then connect it to your host computer with the USB cable. (3) “USB Device” is automatically detected, and “USB Printing Support” is automatically installed. (4) After a while, for Windows XP, “TEC B-SA4T” is detected as a new device.

For Windows 2000, “Unknown” device is detected as a new device. In both cases, perform the

following steps, though dialog boxes for Windows XP are used. (5) The “Add New Hardware Wizard” dialog box is display ed.

Select “Install from a list or specific location (Advanced)”, then click on the [Next] button.

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2.8 Installing the Printer Drivers

(6) Select “Search for the best driver in these locations”. Mark the “Include this location in the search” checkbox, then click on the [Browse] button. Specify the “\driver\WinXP-2000” folder in the CD-ROM, then click on the [Next] button.

(7) When the dialog box below is display ed, click on the [Continue Anyway] button.

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2.8 Installing the Printer Drivers

(8) When the “Completing the Found New Hardware Wizard” screen is displayed, click on the

[Finish] button.

(9) When installation is completed, the new printer icon is added in the “Printers” folder.

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2.8 Installing the Printer Drivers

2.8.4. Uninstalling the Printer Driver

OTE:

efore uninstalling the printer driver, be sure to complete all of printing, the status monitor, and properties settings.

Windows 95/98/ME

(1) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (2) Right-click on the printer driver icon to be deleted, then select “Delete”. The confirmation message is

displayed.

(3) Click on the [Yes] button to delete. (4) After the printer driver icon is deleted, restart your host computer.

Windows NT4.0

(1) Log on to your host computer as a member who has full control access privilege concerning the

printer settings.

(2) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (3) Right-click on the printer driver icon to be deleted, then select “Delete”. The confirmation message is

displayed.

(4) Click on the [Yes] button to delete. (5) After the printer driver icon is deleted, restart your host computer.

Windows 2000/XP

(1) Log on to your host computer as a member who has full control access privilege concerning the

printer settings.

displayed.

(4) Click on the [Yes] button to delete. (5) After the printer icon is deleted, select “Server Properties” from “File” menu of the “Printers” folder. (6) Select the printer driver to be deleted, then click on the [Remove] button. After the printer driver is

deleted, restart your host computer.

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2.8 Installing the Printer Drivers

2.8.5 Adding/Deleting a LAN Port

To use the LAN interface, first, you have to make the following settings in “<7> IP ADDRESS” in the system mode of the printer. (Refer to Section 2.7.3)

• Set the printer IP address (“PRINTER IP ADRES”), the gateway IP address (“GATEWAY IP ADRES”), and subnet mask (“SUBNET MASK”).

• Set the port number (“SOCKET PORT”).

Among these settings, the printer IP address and the port number are also required for adding a LAN port.

(1) Adding a LAN Port

Windows 95/98/ME

(1) Right-click on the printer icon. Select “Properties” to open the printer “Properties” dialog box. (2) Select the “Details” tab, and click on the [Add Port…] button. The “Add Port” dialog box is

displayed.

(3) Select “Other”. Select “Seagull Scientific TCP/IP Port” from the list, then click on the [OK] button.

(4) On the “Add Seagull TCP/IP Port” dialog box, enter the name or IP address, the port number, and the

port name. For the IP address and the port number, enter the same ones as you have set in “<7> IP ADDRESS” in the system mode of the printer. After entering these, click on the [OK] button.

(5) When addition of the port is completed, the port is added to the drop down list for “Print to the

following port”.

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2.8 Installing the Printer Drivers

Windows NT4.0/2000/XP

(1) Right-click on the printer icon. Select “Properties” to open the printer “Properties” dialog box. (2) Select the “Ports” tab, and click on the [Add Port…] button. The “Printer Ports” dialog box is

displayed.

(3) Select “Seagull Scientific TCP/IP Port” from the “Available Printer Ports” list, then click on the [OK]

button.

(4) On the “Add Seagull TCP/IP Port” dialog box, enter the name or IP address, the port number, and the

port name. For the IP address and the port number, enter the same ones as you have set in “<7> IP ADDRESS” in the system mode of the printer. (Refer to Section 2.7.3) After entering these, click on the [OK] button.

(5) When addition of the port is completed, the port is added to the “Print to the following port(s)” list.

(2) Deleting a LAN Port

OTE:

efore deleting a port, be sure to check if other printers also use it. If there are printers which use the port to

be deleted, change their port to another, before deleting the port.

Windows 95/98/ME

(1) Right-click on the printer icon. Select “Properties” to open the printer “Properties” dialog box. (2) Select the “Details” tab, and click on the [Delete Port…] button. (3) Select the port to be deleted, then click on the [OK] button. (4) When deletion of the port is completed, the port is also deleted from the “Print to the following port”

list.

Windows NT4.0/2000/XP

(1) Right-click on the printer icon. Select “Properties” to open the printer “Properties” dialog box. (2) On the “Ports” tab, select the port to be deleted, then click on the [Delete Port] button. (3) When deletion of the port is completed, the port is also deleted from the “Print to the following

port(s)” list.

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2.8 Installing the Printer Drivers

2.8.6 Cautions

(1) Printer Driver Upgrades

• To upgrade the printer driver to this version, uninstall the previous version of the printer driver, before

installing this printer driver.

• Be sure to restart your host computer, after you upgrade the printer driver.

• When your operating system is Windows 95, Windows 98, or Windows Me, be sure to restart your host

computer, after you uninstall the previous version of the printer driver. Or, the printer driver is not upgraded properly.

(2) Others

• If your operating system is Windows 2000 or Windows XP, when plug-and-play printer installation in

progress is stopped, be sure to delete the printer detected and displayed on the “Device Manager” tab of the “System Properties” dialog box.

• Before uninstalling the printer driver, be sure to complete all of printing, the status monitor, and

properties settings.

• Before deleting a port, be sure to check if other printers also use it. If there are printers which use the

port to be deleted, change their port to another, before deleting the port.

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2.8 Installing the Printer Drivers

2.8.7 Using the Printer Driver

For how to use the Printer Driver, please refer to the Help for Windows Printer Drivers screen.

1) Open the Properties screen of the Printer Driver.

2) Clicking on the About tab causes the following screen to appear. Click on the [Help] button.

About tab

[Help] button

3) The Help for Windows Printer Drivers screen appears. This screen will provide how to use the printer driver.

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2.9 Print Test

After your operating environment has been set, perform a print test.

1. Perform a print test by using the Printer Driver or an Issue Command. The printer driver’s Properties screen allows you to set the

communication conditions, media size, and other printing conditions in accordance with your operating environment. For details, refer to the Help for the Windows Printer Drivers screen.

Example: Stock tab display of the Printer Driver’s Properties Screen

Print Method

Senso

Label Ga

Issue

Mode

Cut

Print Speed

Fine Adjustment

Print Method: Direct thermal or thermal transfer is selectable. Sensor: Media sensor type is selectable. Issue Mode: Batch or strip is selectable. Cut: Whether to use the cutter or not is selectable. Fine Adjustment: Adjustment values for the feed amount, cut/strip

position, etc. can be set.

2. Confirm the print test result.

•

When a print start position, cut/strip position, or print tone needs to be adjusted: ⇒ Section 2.10 Position and Print Tone Fine Adjustment

•

When pre-printed media is used, and if a print start position is not properly detected: ⇒ Section 2.11 Threshold Setting

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2.9 Print Test (Cont.)

2.9 Print Test

When using an optional Cutter Module or Strip Module

It is necessary to set the issue mode, cut/strip position, etc. for the Printer Driver or TPCL (TEC Printer Command Language) in accordance with your printing condition.

For details of the TPCL, refer to the B-SA4T Series External Equipment Interface Specification stored in the CD-ROM.

Regarding how to use the Printer Driver, refer to the Help for the Windows Printer Drivers screen.

To gain maximum performance and life from the Cutter Module or Strip Module, periodic cleaning is required.

Before starting a cleaning, be sure to TURN OFF the printer to avoid risk of injury.

For details of cleaning, refer to Section 4.1.3 Optional Cutter Module or Section 4.1.4 Optional Strip Module.

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2.10 Position and Print

Tone Fine Adjustment

ONLINE B-SA4T V1.0

PAUSE B-SA4T V1.0

<1>RESET

<3>ADJUST SET

2.10 Position and Print Tone Fine Adjustment

This section describes how to fine adjust a print start position, cut/strip position, reverse feed amount, print tone, and ribbon motor torque. When a fine adjustment is required, such as print start position, print tone, etc, follow the procedure below.

1. Turn on the printer and confirm that “ONLINE” appears on the LCD

Message Display.

2. Press the [PAUSE] key to pause the printer.

3. Hold down the [RESTART] key for three seconds until “<1>RESET”

is displayed.

4. Press the [FEED] or [RESTART] key until “<3>ADJUST SET”

appears on the LCD Message Display.

5. When “<3>A DJUST SET.” appears, press the [PAUSE] key to enter

the Parameter Fine Adjustment Mode.

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2. PRINTER SETUP

[PAUSE]

ENGLISH VERSION EO1-33048

2.10 Position and Print

Tone Fine Adjustment (Cont.)

<3>ADJUST SET

<3>ADJUST SET FEED ADJ.+10.0mm

<3>ADJUST SET CUT ADJ. +10.0mm

<3>ADJUST SET BACK ADJ. +5.0mm

<3>ADJUST SET X ADJUST +50.0mm

<3>ADJUST SET TONE ADJ.<T> +3

<3>ADJUST SET TONE ADJ.<D> -2

<3>ADJUST SET RBN ADJ <FW> -10

<3>ADJUST SET RBN ADJ <BK> -5

<3>ADJUST SET THRESHOLD<R>1.0V

<3>ADJUST SET THRESHOLD<T>1.4V

2.10 Position and Print Tone Fine Adjustment

The Parameter Fine Adjustment Mode contains sub menus for adjusting a print start position, cut/strip position, print tone, ribbon motor torque, and setting the threshold. Each time the [PAUSE] key is pressed, the sub menus are displayed sequentially.

Feed Amount Fine Adjustment:

Feed amount to the print start position is fine adjusted.

Cut/Strip Position Fine Adjustment:

Cut position or strip position is fine adjusted.

Reverse Feed Amount Fine Adjustment:

Reverse feed amount is fine adjusted.

X-coordinate Fine Adjustment:

X-coordinate of a print position is fine adjusted.

Print Tone Fine Adjustment (Thermal transfer):

Print tone is fine adjusted for thermal transfer mode.

Print Tone Fine Adjustment (Thermal direct):

Print tone is fine adjusted for thermal direct mode.

Ribbon Motor Drive Voltage Fine Adjustment (Take-up motor):

Drive voltage of the ribbon take-up motor is fine adjusted.

Ribbon Motor Drive Voltage Fine Adjustment (Feed motor)

Drive voltage of the ribbon feed motor is fine adjusted.

Threshold Fine Adjustment (Black mark sensor): Threshold for the black mark sensor is fine adjusted. See Section 2.11.

Threshold Fine Adjustment (Feed gap sensor): Threshold for the feed gap sensor is fine adjusted. See Section 2.11.

The printer driver’s properties screen also has Parameter Fine Adjustmen

NOTE:

menu.

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2.10 Position and Print

Tone Fine Adjustment (Cont.)

Choose a desired value by using the

[RESTART] or [FEED] key.

ressing the [FEED] key one time

causes a –0.1mm change, up to

50.0 mm.

ressing the [RESTART] key one

time causes a +0.1mm change, up to +50.0 mm

NOTES:

Print Start Position Fine Adjustment

[RESTART]

[FEED]

After selecting a fine adjustment value, press the [PAUSE] key.

• Example of Print Start Position Fine Adjustment

When setting +3.0 mm Compared with “+0.0mm” position, the print start

position is shifted forward.

When setting +0.0 mm

When setting –3.0 mm Compared with “+0.0mm” position, the print start

position is shifted backward.

<3>ADJUST SET FEED ADJ.+10.0mm

FEED ADJ.+50.0mm FEED ADJ.+49.9mm

FEED ADJ.+0.1mm FEED ADJ.+0.0mm FEED ADJ.-0.1mm

FEED ADJ.-49.9mm FEED ADJ.-50.0mm

Feed Direction

2.10 Position and Print Tone Fine Adjustment

One label

Print Start Position

One label

Print Start Position

3mm

One label

Print Start Position

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2.10 Position and Print

Tone Fine Adjustment (Cont.)

Choose a desired value by using the

[RESTART] or [FEED] key.

ressing the [FEED] key one time

causes a –0.1mm change, up to

50.0 mm.

ressing the [RESTART] key one

time causes a +0.1mm change, up to +50.0 mm

NOTES:

Cut/Strip Position Fine Adjustment

[RESTART]

[FEED]

After selecting a fine adjustment value, press the [PAUSE] key.

• Example of Cut Position Fine Adjustment

When setting +3.0 mm Compared with “+0.0mm” position, the cut position

is shifted forward.

When setting +0.0 mm

When setting –3.0 mm Compared with “+0.0mm” position, the cut position

is shifted backward.

<3>ADJUST SET CUT ADJ. +10.0mm

CUT ADJ.+50.0mm CUT ADJ.+49.9mm

CUT ADJ.+0.1mm CUT ADJ.+0.0mm CUT ADJ.-0.1mm

CUT ADJ.-49.9mm CUT ADJ.-50.0mm

Feed Direction

2.10 Position and Print Tone Fine Adjustment

Cut Position

Feed Direction

Cut Position

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2. PRINTER SETUP

Label

Print Head

Backi

iti

ENGLISH VERSION EO1-33048

• Example of Strip Position Fine Adjustment

When setting +3.0 mm Compared with “+0.0mm” position, the stop position

after printing is shifted forward.

When setting +0.0 mm

When setting –3.0 mm Compared with “+0.0mm” position, the stop position

after printing is shifted backward.

Stop position after

printing

op pos

on afte

printing

on afte

printing

2.10 Position and Print Tone Fine Adjustment

Platen

Strip Plate

ng Paper

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2.10 Position and Print

Tone Fine Adjustment (Cont.)

NOTES:

Choose a desired value by using the

[RESTART] or [FEED] key.

ressing the [FEED] key one time

causes a –0.1mm change, up to

9.9 mm.

ressing the [RESTART] key one

time causes a +0.5mm change, up to +9.9 mm

Reverse Feed Amount Fine Adjustment

[RESTART]

[FEED]

After selecting a fine adjustment value, press the [PAUSE] key.

• Example of Reverse Feed Amount Fine Adjustment

2.10 Position and Print Tone Fine Adjustment

<3>ADJUST SET BACK ADJ. +5.0mm

BACK ADJ.+9.9mm BACK ADJ.+9.8 mm

BACK ADJ.+0.1mm BACK ADJ.+0.0mm BACK ADJ.-0.1mm

BACK ADJ.-9.8mm BACK ADJ.-9.9mm

When setting +3.0 mm Compared with “+0.0mm” position, the print start position

after a reverse feed is shifted forward.

Feed Direction

When setting +0.0 mm

Feed Direction

When setting –3.0 mm Compared with “+0.0mm” position, the print start position

after a reverse feed is shifted backward.

Feed Direction

3mm

Print Start Position after a reverse feed

Print Start Position after a

3mm

reverse feed

Print Start Position after a reverse feed

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2.10 Position and Print

Tone Fine Adjustment (Cont.)

Choose a desired value by using the

[RESTART] or [FEED] key.

ressing the [FEED] key one time

causes a –0.1mm change, up to

99.9 mm.

ressing the [RESTART] key one

time causes a +0.1mm change, up to +99.9 mm

NOTES:

X Coordinate Fine Adjustment

[RESTART]

[FEED]

After selecting a fine adjustment value, press the [PAUSE] key.

• Example of X Coordinate Fine Adjustment

When setting –50.0 mm Compared with “+0.0mm” position, the print position

is shifted to the left.

When setting +0.0 mm

When setting +50.0 mm Compared with “+0.0mm” position, the print position

is shifted to the right.

<3>ADJUST SET X ADJUST +5.0mm

X ADJUST +99.9mm X ADJUST +99.8mm

X ADJUST +0.1mm X ADJUST +0.0mm X ADJUST -0.1mm

X ADJUST -99.8mm X ADJUST -99.9mm

Top Down Printing

50.0mm

2.10 Position and Print Tone Fine Adjustment

Feed Direction

ABC

50.0mm

ABC

Bottom First Printing

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2.10 Position and Print

Tone Fine Adjustment (Cont.)

Choose a desired value by using the

[RESTART] or [FEED] key.

ressing the [FEED] key one time

causes a –1 tone change, up to

10 tones.

ressing the [RESTART] key one

time causes a +1 tone change, up to +10 tones

NOTES:

2.10 Position and Print Tone Fine Adjustment

Print Tone Fine Adjustment

Thermal Transfer Print

<3>ADJUST SET TONE ADJ.<T> +3

[RESTART]

TONE ADJ<T>. +10 TONE ADJ<T>. +9

Darker

TONE ADJ<T>. +0

Standard

[FEED]

TONE ADJ<T>. -9 TONE ADJ<T>. -10

Lighter

After selecting a fine adjustment value or to skip this menu, press the

[PAUSE] key.

Thermal Direct Print

<3>ADJUST SET TONE ADJ.<D> -2

TONE ADJ<D>. +10

Darker

[RESTART]

TONE ADJ<D>. +9

TONE ADJ<D>. +0

Standard

[FEED]

TONE ADJ<D>. -9 TONE ADJ<D>. -10

Lighter

After selecting a fine adjustment value or to skip this menu, press the [PAUSE] key.

E2-57

2. PRINTER SETUP

–

ENGLISH VERSION EO1-33048

2.10 Position and Print

Tone Fine Adjustment (Cont.)

Choose a desired value by using the

[RESTART] or [FEED] key.

ressing the [FEED] key one time

causes a –1 step change, up to

15 steps.

ressing the [RESTART] key one

time causes a +1 step change, up to +0 steps

NOTES:

2.10 Position and Print Tone Fine Adjustment

Ribbon Motor Voltage Fine Adjustment

When the ribbon is slack or wrinkled and printing is affected, fine adjust the ribbon motor torque by using the following procedure.

Take-up Motor (RBN ADJ <FW>)

<3>ADJUST SET RBN ADJ<FW> -10

High

RBN ADJ<FW> +0

[RESTART]

RBN ADJ<FW> -1 RBN ADJ<FW> -2

Motor Torque

[FEED]

RBN ADJ<FW> -14 RBN ADJ<FW> -15

Low

After selecting a fine adjustment value or to skip this menu, press the

[PAUSE] key.

Feed Motor (RBN ADJ <BK>)

<3>ADJUST SET RBN ADJ<BK> -5

High

RBN ADJ<BK> +0

[RESTART]

RBN ADJ<BK> -1 RBN ADJ<BK> -2

Motor Torque

[FEED]

RBN ADJ<BK> -14 RBN ADJ<BK> -15

Low

After selecting a fine adjustment value or to skip this menu, press the [PAUSE] key.

E2-58

2.PRINTER SETUP

ENGLISH VERSION EO1-33048

2.11 Threshold Setting

ONLINE B-SA4T V1.0

PAUSE B-SA4T V1.0

TRANSMISSIVE B-SA4T V1.0

2.11 Threshold Setting

To maintain a constant print position the printer uses the media sensor to detect a print start position according to the difference of voltage between a print area and a gap or black mark. When the media is pre-printed, the darker (or more dense) inks can interfere with this process causing paper jam errors.

To get around this problem, first, try an automatic threshold setting. If the problem still occurs, then, the threshold voltage needs to be manually set.

Automatic threshold setting procedure

1. Turn the power ON. The printer is in online mode.

2. Load a pre-printed media roll.

When using a label stock, move the Feed Gap Sensor so that it is in

line with the centre of the label.

When using a tag stock, move the Black Mark Sensor so that it is in

line with the centre of a black mark.

3. Press the [PAUSE] key.

4. The printer enters the pause mode.

5. Press and hold the [PAUSE] key in the pause state until the following

screen appears.

6. The sensor type is displayed.

E2-59

2.PRINTER SETUP

ENGLISH VERSION EO1-33048

2.11 Threshold Setting

(Cont.)

PAUSE B-SA4T V1.0

ONLINE B-SA4T V1.0

2.11 Threshold Setting

7. Select the sensor to be adjusted by using the [FEED] key.

REFLECTIVE B-SA4T V1.0A

Black mark sensor

8. Press and hold the [PAUSE] key until more than 1.5 labels (tags)

have been issued.

The media will continue to be fed until the [PAUSE] key is released.

(An automatic threshold setting for the selected sensor is completed by this operation.)

1. Failure to feed more than 1.5 labels may result in an incorrect

9. Press the [RESTART] key.

10. The printer returns to online mode.

Send an issue command from the host computer to the printer.

threshold setting.

2. While the Top Cover is raised, the [PAUSE] key does not work.

paper end error cannot be detected during paper feed.

[FEED]

NOTES:

NOTE:

TRANSMISSIVE B-SA4T V1.0A

Feed gap sensor

E2-60

2.PRINTER SETUP

ENGLISH VERSION EO1-33048

2.11 Threshold Setting

(Cont.)

<1>DIAG.

<5>SENSOR ADJ.

2.11 Threshold Setting

Manual threshold setting procedure

If a paper jam error still occurs even after an automatic threshold setting has been performed, manually set the threshold voltage.

To make a threshold value manually set in this section effective, select the Transmissive Sensor (when using manual threshold value) or Reflective Sensor (when using manual threshold value) within software commands or the printer driver.

1. While holding down the [FEED] and [PAUSE] keys, turn on the

printer.

2. When “<1>DIAG.” appears on the LCD Message Display, release the

[FEED] and [PAUSE] keys.

Now, the printer is in the System Mode for system administrators.

3. Press the [FEED] or [RESTART] key until “<5>SENSOR ADJ.”

appears on the LCD Message Display.

4. Press the [PAUSE] key to enter the Sensor Adjustment Mode.

E2-61

2.PRINTER SETUP

ENGLISH VERSION EO1-33048

2.11 Threshold Setting

(Cont.)

<5>SENSOR ADJ.

[PAUSE]

<5>SENSOR ADJ. [H]28°C [A]28°C

[PAUSE]

<5>SENSOR ADJ. [REFLECT] 3.5V

[FEED] and [RESTART]

<5>SENSOR ADJ. [REFLECT] 4.8V*

[PAUSE]

<5>SENSOR ADJ. [TRANS.] 2.4V

[FEED] and [RESTART]

2.11 Threshold Setting

The Sensor Adjustment Mode contains sub menus for displaying the current status of each sensor and for storing “media level” voltage and “no media level” voltage. Each time the [PAUSE] key is pressed, the sub menus are displayed sequentially.

Sensor Status Display:

Temperatures being detected by the Print Head Thermistor and the Ambient Thermistor are displayed.

Black Mark Sensor Status Display:

Voltage being detected by the Black Mark Sensor is displayed.

Black Mark Sensor Adjustment:

Using the media actually used, a “media level” voltage is stored.

Feed Gap Sensor Status Display:

Voltage being detected by the Feed Gap Sensor is displayed.

<5>SENSOR ADJ. [TRANS.] 4.1V*

[PAUSE]

<5>SENSOR ADJ. [PE]R0.1VT4.8V

[FEED] and [RESTART]

<5>SENSOR ADJ. [PE]R0.1VT4.8V*

[PAUSE]

Voltage at a black mark

Midpoint (Threshold voltage)

Voltage at a print area

Feed Gap Sensor Adjustment:

Using the media actually used, a “media level” voltage is stored.

Black Mark Sensor/Feed Gap Sensor Status Display (No media):

“No media level” voltage detected by the Black Mark Sensor/Feed Gap Sensor is displayed.

Black Mark Sensor/Feed Gap Sensor Adjustment (No media):

“No media level” voltage is stored.

 When using the Black Mark Sensor

(1) While “<5>SENSOR ADJ.” is displayed, press the [PAUSE] key

until the message appears.

The displayed value is a real-time voltage being detected by the Black

Mark Sensor.

<5>SENSOR ADJ. [REFLECT] 3.5V

(2) Measure a voltage at a blank part of media and a black mark,

respectively. At this time, write down the midpoint between both voltages. (This value is used later for a threshold setting.)

(Example)

Print area = 4.8V, Black mark = 2.4V Midpoint = 3.6V

NOTES:

1. When measuring a voltage of a blank area, be careful not to align a pre-print with the sensor by mistake.

2. Confirm that there is at least 0.7V difference between the two values. If the difference in voltage is less than 0.7V, a print start position cannot be detected. In that case, please consider changing the media type.

3. Make sure that the Top Cover is closed when measuring the voltages.

E2-62

2.PRINTER SETUP

ENGLISH VERSION EO1-33048

2.11 Threshold Setting (Cont.)

<5>SENSOR ADJ. [REFLECT] 3.5V

<5>SENSOR ADJ. [REFLECT] 4.8V*

<5>SENSOR ADJ. [TRANS.] 2.4V

Voltage at a label gap

2.11 Threshold Setting

(3) Press and hold the [RESTART] or [FEED] key for about 3 seconds

aligning a blank part of print area with the Black Mark Sensor.

(4) When storing a “media level” voltage is completed, an asterisk “*”is

displayed on the right side of a voltage. Press the [PAUSE] key.

(5) A real-time voltage being detected by the Feed Gap Sensor is

displayed.

 When using the Feed Gap Sensor

(1)Measure a voltage at a blank part of label and a label gap, respectively.

At this time, write down the midpoint of both voltages. (This value is used later for a threshold setting.)

Midpoint (Threshold voltage)

Voltage at a print area

<5>SENSOR ADJ. [TRANS.] 2.4V

<5>SENSOR ADJ. [TRANS.] 2.4V*

<5>SENSOR ADJ. [PE]R0.1V

T4.8V

(Example)

Print area = 2.4V, Gap = 4.0V Midpoint = 3.2V

1. When measuring a voltage at a blank area, be careful not to align a pre-print with the sensor by mistake.

2. Confirm that there is at least 0.7V difference between the two values.

f the difference in voltage is less than 0.7V, a print start position cannot be detected. In that case, please consider changing the media type.

3. Make sure that the Top Cover is closed when measuring the voltages.

NOTES:

(3) Press and hold the [RESTART] or [FEED] key for about 3 seconds

aligning a blank part of print area with the Feed Gap Sensor.

(4) When storing a “media level” voltage is completed, an asterisk “*”is

displayed on the right side of a voltage. Press the [PAUSE] key.

(5) The display changes as shown on the left.

E2-63

2.PRINTER SETUP

ENGLISH VERSION EO1-33048

2.11 Threshold Setting (Cont.)

<5>SENSOR ADJ. [PE]R0.1V

<5>SENSOR ADJ. [PE]R0.1VT4.8V*

<5>SENSOR ADJ.

<3>ADJUST SET

T4.8V

Feed Gap Sensor

Black Mark Sensor

2.11 Threshold Setting

 Storing a “No Media Level” Voltage The following is how to set a “No media level” voltage that is used to

detect a paper end. If a “NO PAPER” is displayed even if the media has not run out yet, this voltage needs to be set again.

(1) Remove any media from the Black Mark Sensor/Feed Gap Sensor.

(2) A real-time voltages being detected by the Black Mark Sensor and

Feed Gap Sensor are displayed.

(3) Press and hold the [RESTART] or [FEED] key for about 3 seconds.

(4) When storing a “no media level” voltage is completed, an asterisk

“*”is displayed on the right side of a voltage. Press the [PAUSE] key.

(5) The message returns to “<5>SENSOR ADJ.”.

 Manual Threshold Setting Then, set the calculated threshold voltage in the Parameter Fine

Adjustment mode.

(1) While “<5>SENSOR ADJ.” is displayed, press the [FEED] or

[RESTART] key until “<3>ADJUST SET” is displayed.

(2)Press the [PAUSE] key to enter the Parameter Fine Adjustment Mode.

E2-64

2.PRINTER SETUP

ENGLISH VERSION EO1-33048

2.11 Threshold Setting (Cont.)

NOTE:

ressing the [FEED] key one time

causes a –0.1V change, up to 0.0V.

ressing the [RESTART] key one

time causes a +0.1V change, up to +4.0V.

2.11 Threshold Setting

The Parameter Fine Adjustment Mode contains sub menus for adjusting a print start position, cut/strip position, print tone, etc., and setting a threshold. For details, refer to Section 2.10 Print Position and Print Tone Fine Adjustment. Each time the [PAUSE] key is pressed, the sub menus are displayed sequentially.

(3) While “<3>ADJUST SET.” is displayed, press the [PAUSE] key until the target sensor type is displayed.

<3>ADJUST SET THRESHOLD<R>1.0V

[PAUSE]

Black Mark Sensor

<3>ADJUST SET THRESHOLD<T>1.4V

Feed Gap Sensor

(4) Set a threshold voltage (calculated in Sensor Adjustment Menu) by

using the [FEED] or [RESTART] key, as shown below.

Threshold voltage = Midpoint between voltage at a print area and

voltage at a gap/black mark

Black Mark Sensor

Feed Gap Sensor

THRESHOLD<R>4.0V THRESHOLD<R>3.9V THRESHOLD<R>3.8V

[RESTART]

THRESHOLD<T>4.0V THRESHOLD<T>3.9V THRESHOLD<T>3.8V

THRESHOLD<R>0.1V THRESHOLD<R>0.0V

[FEED]

THRESHOLD<T>0.1V THRESHOLD<T>0.0V

(5) After choosing a threshold voltage, press the [PAUSE] key. (6) To check for a proper operation, issue the pre-printed media in online.

If an error still occurs even after a manual threshold setting, change

the threshold voltage a little, and retry.

E2-65

3. ON LINE OPERATION

ENGLISH VERSION EO1-33048

3. ON LINE OPERATION

3.1 Operation Panel

1. Flashes only when the Ribbon Near End Detection function is selected.

2. Use the resume printing after a pause, or after clearing an error.

NOTES:

[RESTART] key to

This chapter describes usage of the keys on the Operation Panel in On Line mode.

When the printer is in On Line mode and connected to a host computer, the normal operation of printing images on labels or tags can be accomplished.

The figure below illustrates the Operation Panel and key functions.

ON LINE LED (Green)

[FEED] key

The LCD Message Display shows messages in alphanumeric characters and symbols to indicate the printer’s current status. Up to 32 characters can be displayed on two lines.

There are two LEDs on the Operation Panel.

LED Illuminates when… Flashes when…

ON LINE The printer is ready to

ERROR Any error occurs with

There are three keys on the operation panel.

PAUSE Used to stop printing temporarily. RESTART Used to restart printing. FEED Used to feed media.

print.

the printer.

3.1 Operation Panel

LCD Message Display

ERROR LED (Red)

[PAUSE] key [RESTART] key

The printer is communicating with your computer. The ribbon is nearly over. (See NOTE 1.)

E3- 1

3. ON LINE OPERATION

ENGLISH VERSION EO1-33048

3.2 Operation

or the meaning of error messages

and actions to be taken, refer to

ection 5 TROUBLESHOOTING

and APPENDIX 1.

NOTE:

3.3 Reset

f the [RESTART] key is held for

less than 3 seconds when the

rinter is in an error or pause

tate, the printer restarts printing.

owever, when a communication error or command error occurs, the printer returns to an idle condition.

NOTE:

3.2 Operation

When the printer is turned on, the “ON LINE” message appears on the LCD Message Display. It is shown during standby or normal printing.

1. The printer is turned on, standing by, or printing.

ON LINE B-SA4T V1.0A

2. If any error occurs during printing, an error message appears. The

printer stops printing automatically. (The number on the right side shows the remaining number of media to be printed.)

NO PAPER 125 B-SA4T V1.0A

3. To clear an error, press the [RESTART] key. The printer resumes

printing.

ON LINE B-SA4T V1.0A

4. If the [PAUSE] key is pressed during printing, the printer stops

printing temporarily. (The number on the right side shows the remaining number of media to be printed.)

PAUSE 52 B-SA4T V1.0A

5. When the [RESTART] key is pressed, the printer resumes printing.

ON LINE B-SA4T V1.0A

A reset operation clears the print data sent from the computer to the printer, and returns the printer to an idle condition.

1. The printer is turned on, standing by, or printing.

ON LINE B-SA4T V1.0A

2. To stop printing, or clear the data sent from the computer, press the

[PAUSE] key. The printer stops printing.

PAUSE 52 B-SA4T V1.0A

3. Press and hold the [RESTART] key for 3 seconds or longer.

<1>RESET

4. Press the [PAUSE] key. The data sent from the computer will be

cleared, and the printer returns to an idle condition.

ON LINE B-SA4T V1.0A

E3- 2

4. MAINTENANCE

ENGLISH VERSION EO1-33048

4. MAINTENANCE

1. Be sure to disconnect the power cord before performing maintenance. Failure to do this may cause an electric shock.

2. To avoid injury, be careful not to pinch your fingers while opening or closing the cover and print head block.

3. The print head becomes hot immediately after printing. Allow it to cool before performing any maintenance.

4. Do not pour water directly onto the printer.

4.1 Cleaning

4.1.1 Print Head/Platen/ Sensors

1. Do not use any volatile

2. Do not touch the Print Head

3. Be sure to use a Print Head

Print Head Cleaner (P/No.

24089500013) is available from our authorised TOSHIBA TEC

service representative.

WARNING!

CAUTION!

solvent including thinner and benzene, as this may cause discoloration to the cover, print failure, or breakdown of the printer.

Element with bare hands, as static may damage the Print Head.

Cleaner. Failure to do this may shorten the Print Head life.

NOTE:

4.1 Cleaning

This chapter describes how to perform routine maintenance. To ensure the continuous high quality operation of the printer, refer to the following table and perform a regular maintenance routine.

Cleaning cycle Frequency High throughput Every day Every ribbon roll or media roll Once

To maintain the printer performance and print quality, please clean the printer regularly, or whenever the media or ribbon is replaced.

1. Turn off the power and unplug the printer.

2. Press the Top Cover Release Button and gently open the Top Cover to

its full open position.

3. Remove the ribbon and media from the printer.

4. Clean the Print Head Element with a Print Head Cleaner, or a cotton

swab or soft cloth slightly moistened with absolute ethyl alcohol.

Print Head Cleaner

Print Head Element

E4- 1

4. MAINTENANCE

ENGLISH VERSION EO1-33048

4.1.1 Print Head/Platen/ Sensors (Cont.)

4.1.2 Covers and Panels

1. DO NOT POUR WATER directly onto the printer.

2. DO NOT APPLY cleaner or detergent directly onto any cover or panel.

3. NEVER USE THINNER OR OTHER VOLATILE SOLVENT on the plastic covers.

4. DO NOT clean the panel, covers, or the supply window with alcohol as it may cause them to discolour, loose their shape or develop structural weakness.

CAUTION!

4.1 Cleaning

5. Wipe the Platen and Dumper Roller with a soft cloth slightly

moistened with absolute ethyl alcohol. Remove dust or foreign substances from the internal part of the printer.

6. Wipe the Feed Gap Sensor and Black Mark Sensor with a dry soft

cloth.

7. Wipe the media path.

Dumper Roller

Feed Gap Sensor/ Black Mark Sensor

Wipe the covers and panels with a dry soft cloth or a cloth slightly moistened with mild detergent solution.

Platen

E4- 2

4. MAINTENANCE

ENGLISH VERSION EO1-33048

4.1.3 Optional Cutter Module

s the cutter blade is sharp, care should be taken not to injure yourself when cleaning.

WARNING!

4.1 Cleaning

1. Open the Front Cover.

2. Loosen the Set Screw of the Cutter Unit to open it.

3. Remove jammed media, if any.

Cutter Unit

4. Clean the inside of the Cutter Blade with a cotton swab moistened

with absolute ethyl alcohol. The cutter blade moves up and down when the Cutter Motor Shaft is rotated manually.

Cutter Unit

Inside of the Cutter Blade

Set Screw

5. In the same way, clean the outside of the Cutter Blade.

E4- 3

Cutter Motor Shaft

Outside of the Cutter Blade

4. MAINTENANCE

ENGLISH VERSION EO1-33048

4.1.4 Optional Strip Module

1. Open the Front Cover holding its right side.

Front Cover

2. Press down the Release Bar to open the Strip Unit.

Release Bar

4.1 Cleaning

Strip Unit

3. Remove jammed media or backing paper, if any

4. Wipe the Backing Paper Feed Rollers, Guide Roller, and Strip Roller

with a soft cloth slightly moistened with absolute ethyl alcohol.

Backing Paper Feed Roller

Strip Roller

Guide Roller

E4- 4

5. TROUBLESHOOTING

ENGLISH VERSION EO1-33048

5.1 Error Messages

5. TROUBLESHOOTING

This chapter lists the error messages, possible problems, and their solutions.

If a problem cannot be solved by taking the actions described in this chapter, do not attempt to repair the printer. Turn off and unplug the printer, then contact an authorised TOSHIBA TEC service representative for assistance.

5.1 Error Messages

OTES:

If an error is not cleared by pressing the

After the printer is turned off, all print data in the printer is cleared.

3. “****” indicates the number of unprinted media. Up to 9999 (in pieces).

Error Messages Problems/Causes Solutions

HEAD OPEN

HEAD OPEN ****

COVER OPEN ****

COMMS ERROR

PAPER JAM ****

The Top Cover is opened in Online mode. A feed or an issue was attempted with the Top Cover opened. A feed or an issue was attempted with the Front Cover opened. A communication error has occurred. Make sure the interface cable is correctly

1. The media is jammed in the media

path. The media is not fed smoothly.

2. A wrong Media Sensor is selected for

the media being used.

3. The Black Mark Sensor is not

correctly aligned with the Black Mark on the media.

4. Size of the loaded media is different

from the programmed size.

5. The Upper Sensor and the Lower

Sensor misalign with each other.

6. The Feed Gap Sensor cannot

distinguish a print area from a label gap.

[RESTART]

WARNING!

key, turn the printer off and then on.

Close the Top Cover.

Close the Top Cover. Then press the [RESTART] key. Close the Front Cover, then press the [RESTART] key.

connected to the printer and the host, and the host is turned on.

1. Remove the jammed media, and clean

the Platen. Then reload the media correctly. Finally press the [RESTART] key.

⇒ Section 5.3.

2. Turn the printer off and then on. Then

select the Media Sensor for the media being used. Finally resend a print job.

3. Adjust the sensor position. Then press

the [RESTART] key.

⇒ Section 2.3.

4. Replace the loaded media with one that

matches the programmed size then press the [RESTART] key, or turn the printer off and then on, select a programmed size that matches the loaded media. Finally resend the print job.

5. Align the Upper Sensor with the Lower

Sensor.

⇒ Section 2.3.

6. Refer to Section 2.11 to set the

threshold. If this does not solve the problem, turn off the printer, and call a TOSHIBA TEC authorised service representative.

E5- 1

5. TROUBLESHOOTING

ENGLISH VERSION EO1-33048

5.1 Error Messages (Cont.)

Error Messages Problems/Cause Solutions

CUTTER ERROR ****

(When an optional cutter

module is installed.)

NO PAPER ****

RIBBON ERROR ****

EXCESS HEAD TEMP

HEAD ERROR

SYSTEM ERROR

FLASH WRITE ERR.

FORMAT ERROR

FLASH CARD FULL

EEPROM ERROR

RFID WRITE ERROR

The media is jammed in the cutter. Remove the jammed media. Then press

1. The media has run out.

2. The media is not loaded properly.

3. The media is slack. 3. Take up any slack in the media.

1. The ribbon is not fed properly.

2. The ribbon has run out. 2. Load a new ribbon. Then press the

The Print Head has overheated. Turn off the printer, and allow it to cool

There is a problem with the Print Head. The Print Head is required to be replaced.

1. The printer is used in a location where it is subject to noise. Or, there are power cords of other electrical appliances near the printer or interface cable.

2. The Power Cord of the printer is not grounded.

3. The printer shares the same power source with any other electrical appliances.

4. An application software used on your host computer has an error or malfunction.

An error has occurred in writing to the flash ROM. An error has occurred in formatting the flash ROM. Saving failed because of an insufficient capacity of the flash ROM. Data cannot be read from/written to a backup EEPROM properly. The printer did not succeed in writing data onto an RFID tag after having retried for a specified times.

5.1 Error Messages

the [RESTART] key. If this does not solve the problem, turn off the printer, and call a TOSHIBA TEC authorised service representative. ⇒ Section 4.1.3.

1. Load new media. Then press the

[RESTART] key. ⇒ Section 2.3.

2. Reload the media correctly. Then press

the [RESTART] key. ⇒ Section 2.3.

1. Remove the ribbon, and check the status of the ribbon. Replace the ribbon, if necessary. If the problem is not solved, turn off the printer, and call a TOSHIBA TEC authorised service representative.

[RESTART] key. ⇒ Section 2.4.

down (about 3 minutes). If this does not solve the problem, call a TOSHIBA TEC authorised service representative.

Call a TOSHIBA TEC authorized service representative.

1. Keep the printer and the interface cables away from the source of noise.

2. Ground the Power Cord.

3. Provide an exclusive power source for the printer.

4. Confirm the host computer operates properly.

Turn the printer off, and then on again.

Turn the printer off, and then on again. Press the [RESTART] key.

E5- 2

5. TROUBLESHOOTING

ENGLISH VERSION EO1-33048

5.2 Possible Problems

5.1 Error Messages (Cont.)

Error Messages Problems/Cause Solutions

RFID ERROR

SYNTAX ERROR

Other error messages

The printer cannot communicate with the

RFID module. While the printer is in the Dowload mode for upgrading the firmware, it receives an improper command, for example, a Issue Command. A hardware or software problem may have occurred.

Turn the printer off, and then on again.

Turn the printer off and then on. If this does not solve the problem, turn off the printer again, and call a TOSHIBA TEC authorised service representative.

5.2 Possible Problems

This section describes problems that may occur when using the printer, and their causes and solutions.

Possible Problems Causes Solutions

The printer will not turn on.

The media is not fed.

Pressing the [FEED] key in the initial state results in an error.

Nothing is printed on the media.

The printed image is blurred.

The optional cutter module does not cut.

The optional Strip Module does not remove labels from the backing paper.

1. The Power Cord is disconnected. 1. Plug in the Power Cord.

2. The AC outlet is not functioning correctly.

3. The fuse has blown, or the circuit breaker has tripped.

1. The media is not loaded properly. 1. Load the media properly.

2. The printer is in an error condition. 2. Solve the error in the message display.

A feed or an issue was attempted not on the following default conditions.

Sensor type: Feed gap sensor Printing method: Thermal transfer Media pitch: 76.2 mm

1. The media is not loaded properly. 1. Load the media properly.

2. The ribbon is not loaded properly. 2. Load the ribbon properly.

3. The ribbon and media are not matched. 3. Select an appropriate ribbon for the

1. The ribbon and media are not matched. 1. Select an appropriate ribbon for the

2. The Print Head is not clean. 2. Clean the print head using a Print Head

1. The Cutter Unit is not closed properly. 1. Close the Cutter Unit properly.

2. The media is jammed in the Cutter. 2. Remove the jammed paper.

3. The cutter blade is dirty. 3. Clean the cutter blade.

Label stock is too thin or the glue is too sticky.

2. Test with a power cord from another electric appliance.

3. Check the fuse or breaker.

⇒ Section 2.3.

(See Section 5.1 for more detail.)

Change the print condition by using the printer driver or a print command so that it corresponds to your printing conditions. Then, clear the error state by pressing the [RESTART] key.

⇒ Section 2.3. ⇒ Section 2.4.

media type being used.

Cleaner or a cotton swab slightly moistened with ethyl alcohol.

⇒ Section 4.1.3. ⇒ Section 4.1.3.

Refer to Section 7.1 Media and change the label.

E5- 3

5. TROUBLESHOOTING

ENGLISH VERSION EO1-33048

5.3 Removing Jammed Media

Do not use any tool that may damage the Print Head.

f you get frequent jams in the cutter, contact a TOSHIBA TEC authorised service representative.

CAUTION!

NOTE:

This section describes in detail how to remove jammed media from the printer.

1. Turn off and unplug the printer.

2. Press the Top Cover Release Button and gently open the Top Cover to

its fully open position supporting it with your hand.

3. Press the Upper Sensor Lever inside, and open the Upper Sensor

Ass’y.

4. Remove the ribbon and media from the printer.

Upper Sensor Ass’y

5. Remove the jammed media from the printer. DO NOT USE any sharp

implements or tools as these could damage the printer.

6. Clean the Print Head and Platen, then remove any further dust or

foreign substances.

7. Paper jams in the Cutter Unit can be caused by wear or residual glue

from label stock on the cutter. Do not use non-specified media in the cutter.

E5- 4

6. PRINTER SPECIFICATIONS

ENGLISH VERSION EO1-33048

6. PRINTER SPECIFICATIONS

This section describes the printer specifications.

Model

Item

Dimension (W × D × H) 238 mm × 339 mm × 332 mm (9.4” × 13.3” × 13.1”) Weight 26.5 lb (12 kg) (Media and ribbon are not included.)

Operating

Thermal direct 0°C to 40°C (32°F to 104°F)

temperature range

Thermal transfer 5°C to 40°C (41°F to 104°F)

Relative humidity 25% to 85% RH (no condensation) Power supply Universal power source AC100V to 240V, 50/60Hz±10% Input voltage AC100 to 240V, 50/60Hz ±10%

During a print job 2.1A (100V) to 1.1A (240V), 155W rating Power

consumption

During standby 0.19A (100V) to 0.15A (240V), 13W (100V) to 22W (240V)

B-SA4TP-GS12-QM B-SA4TP-TS12-QM

Resolution 8 dots/mm (203 dpi) 11.8 dots/mm (300 dpi) Printing method Thermal transfer or Thermal direct Printing speed

Available media

Thermal direct 25.0 mm to 118.0 mm (1 inch to 4.6 inches)

50.8 mm/sec. (2 inches/sec.)

101.6 mm/sec (4 inches/sec.)

152.4 mm/sec (6 inches/sec.)

width (including

Thermal transfer 25.0 mm to 114.0 mm (1 inch to 4.5 inches)

backing paper) Maximum effective print width 104.0 mm (4.1 inches) 105.7 mm (4.2 inches) Issue mode Batch, Strip (option), and Cut (option) LCD Message display 16 characters × 2 lines

E6- 1

6. PRINTER SPECIFICATIONS

ENGLISH VERSION EO1-33048

6. PRINTER SPECIFICATIONS

Model

Item

Available bar code types

B-SA4TP-GS12-QM B-SA4TP-TS12-QM

JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits, EAN13, EAN13+2 digits, EAN13+5 digits, UPC-E, UPC-E+2 digits, UPC-E+5 digits, UPC-A, UPC-A+2 digits, UPC-A+5 digits, MSI, ITF, NW-7, CODE39, CODE93, CODE128, EAN128, Industrial 2 to 5, Customer Bar Code, POSTNET, KIX CODE, RM4SCC (ROYAL

MAIL 4STATE CUSTOMER CODE), RSS14 Available two-dimensional code Data Matrix, PDF417, QR code, Maxi Code, Micro PDF417, CP Code Available font

Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size),

Letter Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes), OCR

(2 types), Gothic (1 size), Outline font (4 types), Price font (3 types) Rotations 0°, 90°, 180°, 270° Standard interface Parallel interface (Centronics, Bidirectional 1284 Nibble mode)

USB interface (V2.0 Full speed)

LAN interface (10/100BASE) Optional equipment Serial interface board (RS-232C) (B-SA704-RS-QM-R)

Wireless LAN interface board (B-SA704-WLAN-QM)

RFID module (B-SA704-RFID-U1-US, B-SA704-RFID-U1-EU, B-

SA704-RFID-H1-QM)

Cutter module (B-SA204-QM-R)

Strip module (B-SA904-H-QM-R)

300-dpi Print Head (B-SA704-TPH3-QM-R)

OTES:

• Data Matrix

• PDF417

• QR Code is a trademark of DENSO CORPORATION.

• Maxi Code is a trademark of United Parcel Service of America, Inc., U.S.

is a trademark of International Data Matrix Inc., U.S.

is a trademark of Symbol Technologies Inc., US.

E6- 2

7. SUPPLY SPECIFICATIONS

ENGLISH VERSION EO1-33048

7.1 Media

7. SUPPLY SPECIFICATIONS

7.1 Media

Please make sure that the media being used is approved by TOSHIBA TEC. The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC. For information regarding TOSHIBA TEC approved media, please contact a TOSHIBA TEC authorised service representative.

7.1.1 Media Type

Two types of media can be loaded for this thermal transfer and direct thermal printer: label or tag. The table below shows size and shape of the media available for this printer.

Stop

position

Label Tag paper

Cut position

[Unit: mm]

i f e

Black Mark (on reverse side)

position

Feed Direction

Black Mark (on reverse side)

Stop

Cut position

Label dispensing mode

Item

c Media pitch

d Label length

e Media width/backing paper width

f Label width

g Gap length 2.0 – 20.0 2.0 – 5.0 3.0 – 20.0 h Black mark length (Tag paper) 2.0 – 10.0 i Maximum effective print width 104.0 (200-dpi type), 105.7 (300-dpi type)

Label

j Effective print length

Tag paper k Print speed up/slow down area 1.0 Thickness Maximum outer roll diameter Ø152.4

Roll direction Inside/Outside Inner core diameter Ø38, 40, 42, 76.2±0.3

Thermal direct 10.0 – 999.0 Thermal transfer 15.0 – 999.0 Thermal direct 8.0 – 997.0 Thermal transfer 13.0 – 997.0 Thermal direct 25.0 – 118.0 Thermal transfer 25.0 – 114.0 Thermal direct 22.0 – 115.0

Thermal transfer 22.0 – 111.0

Thermal direct 6.0 – 995.0 Thermal transfer 11.0 – 995.0 Thermal direct 8.0 – 997.0 Thermal transfer 13.0 – 997.0

Thermal direct 0.08 – 0.17 (Note 4) 0.13 – 0.17 0.08 – 0.17 (Note 4) Thermal transfer 0.1 – 0.17 (Note 4) 0.13 – 0.17 0.1 – 0.17 (Note 4)

Batch mode Strip mode Cut mode

19.0 – 999.0 19.0 - 999.0

17.0 – 997.0 16.0 – 997.0

15.0 – 995.0 14.0 - 995.0

-----

17.0 – 997.0

E7- 1

7. SUPPLY SPECIFICATIONS

ENGLISH VERSION EO1-33048

7.1 Media

OTES:

1. To ensure print quality and print head life use only TOSHIBA TEC specified media.

2. The ratio of a label length to a gap length must be a minimum of 3 to 1 (3:1).

3. Backing paper must be wider than a label; the distance between the edge of the backing paper and that of a label should be at least 1.5 mm.

4. Use of the tag paper of 25 mm to 50 mm in width, and 171

5. When using a label stock in cut mode, be sure to cut the gaps. Cutting labels will cause the glue to stick to the cutter, which may affect the cutter performance and shorten the cutter life.

6. To tear off printed media in batch issue easier, set the Auto Forward Wait function (FORWARD WAIT parameter) to ON in the system mode. When this function is effective, the printer stops feeding the printed media past the strip shaft. In case of a label stock, however, if a next label is issued without tearing off the printed label, the label may peel while it is fed backward, causing a printer failure.

m to 263 µm in thickness may shorten the platen life.

7.1.2 Detection Area of the Transmissive Sensor

The Transmissive Sensor is movable from the centre to the left edge of media. The Transmissive Sensor detects a gap between labels, as illustrated below.

<Label>

Sensor position

Min. 2.0 mm

rea to be detected.

Label Gap Label

Centre of media

Print side

Sensor position

Min. 2.0 mm

Round hole Min. Ø 2.5mm

Min. 12 mm

Sensor is movable within this range.

Media feed direction

Centre of media

Print side

Square holes (Round holes are not acceptable.)

Media feed direction

E7- 2

7. SUPPLY SPECIFICATIONS

ENGLISH VERSION EO1-33048

7.1.3 Detection Area of the Reflective Sensor

The Reflective Sensor is movable from the centre to the left edge of media. The reflection factor of the Black Mark must be 10% or lower with a waveform length of 950 nm. The Reflective Sensor should be aligned with the centre of the Black Mark.

Sensor should be positioned at

the centre of the black mark.

Min. 2.0 mm

Min. 12 mm

Centre of media

Detecting the black marks on the back.

Media feed direction

Sensor is movable within this range.

7.1.4 Effective Print Area

7.1 Media

The figure below illustrates the relation between the head effective print width and media width.

Out of print range

7.0 mm

(Head Effective Print Range)

118 mm (Max. media width)

104.0 mm

7.0 mm

The figure below shows the effective print area on the media.

rea to be detected.

Start line

1 mm from the

left edge of media

1mm

Guaranteed print area

Media height 10 –99.9 mm

1 mm from the right edge of media

1mm

OTES:

1. Be sure not to print on the 1-mm wide area from the media edges (shaded area in the above figure). Printing this area may cause ribbon wrinkles, resulting in a poor print quality of the guaranteed print area.

2. The centre of media is positioned at the centre of the Print Head.

3. Print quality in the 3-mm area from the print head stop position (including 1-mm non-printable area for print speed slow down) is not guaranteed.

(backing paper width is not included.)

Media width

Media feed direction

rea to be detected.

E7- 3

7. SUPPLY SPECIFICATIONS

ENGLISH VERSION EO1-33048

7.2 Ribbon

Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any problem caused by using non-approved ribbons. For information regarding TOSHIBA TEC approved ribbon, please contact a TOSHIBA TEC service representative.

Type Spool type Width 60 – 110 mm

Recommended width is 60, 90, and 110 mm. Length 450 m (within ∅75 mm) Outside Diameter ∅75 mm (max.)

The table below shows the correlation between ribbon width and media width (backing paper is not included.)

Ribbon width Media width 60 mm 25 – 55 mm 90 mm 55 – 85 mm 110 mm 85 – 105 mm

OTES:

1. To ensure print quality and print head life use only TOSHIBA TEC specified ribbons.

2. Too much difference in width between media and ribbon may cause ribbon wrinkles. To avoid ribbon wrinkles use a ribbon for proper media width shown in the above table. Do not use a ribbon that is narrower than media.

3. When discarding ribbons, please follow the local rule.

7.3 Recommended Media and Ribbon Types

Media type Description

Vellum paper and labels General use for low cost applications. Coated paper

Plastic films

Matt coated paper

General use including applications that require small letters and/or symbols.

Glossy coated paper Used where a high-grade finish is required Synthetic film (Polypropylene, etc.)

This water-proof and solvent-resistant material has high physical strength and low-temperature resistance, but poor heat resistance (dependant upon material). This material can be used for labels stuck to recyclable containers, so it can be recycled in the same process.

PET film

This water-proof and solvent-resistant material has high physical strength, and low-temperature resistance as well as heat resistance. This material is used for many applications, especially where high durability is required. Mode/serial plate labels, caution labels, etc.

Polyimide

This material gives the best performance on heat resistance (greater than PET film). It is often used for PCB labels as it can withstand passage through a solder bath.

E7- 4

7. SUPPLY SPECIFICATIONS

ENGLISH VERSION EO1-33048

7.4 Care/Handling of Media and Ribbon

7.3 Recommended Media and Ribbon Types (Cont.)

Ribbon type Description

Vellum wax ribbon This ribbon is mainly used for vellum paper and labels. It has a very

high ink density to cope with uneven printing surface Standard wax ribbon Good match for coated paper (Matt coat and glossy coat). Smear-less ribbon (Wax resin ribbon) Good match for coated paper. The printed image will resist water and

light rubbing. Scratch and solvent resistance ribbon

Very good match for plastic films (synthetic paper, PET, polyimide,

etc.)

Scratch and solvent resistance

Heat resistance with PET and polyimide.

Combination of Media and Ribbon

Media type

Ribbon type

Vellum paper and label Coated paper Plastic films

Vellum wax ribbon { Standard wax ribbon { Smear-less ribbon (waxresin ribbon) Scratch/solvent resistance ribbon

{

{: Good match

7.4 Care/Handling of Media and Ribbon

Be sure to carefully review and understand the Supply Manual. Use only media and ribbons that meet specified requirements. Use of non-specified media and ribbons may shorten the head life and result in problems with bar code readability or print quality. All media and ribbons should be handled with care to avoid any damage to the media, ribbons or printer. Read the guidelines in this section carefully.

• Do not store the media or ribbon for longer than the manufacturer’s recommended shelf life.

• Store media rolls on the flat end. Do not store them on the curved sides as this might flatten that side

causing erratic media advance and poor print quality.

• Store the media in plastic bags and always reseal after opening. Unprotected media can get dirty and the extra abrasion from the dust and dirt particles will shorten the print head life.

• Store the media and ribbon in a cool, dry place. Avoid areas where they would be exposed to direct sunlight, high temperature, high humidity, dust or gas.

• The thermal paper used for direct thermal printing must not have specifications which exceed Na

250 ppm and Cl- 500 ppm.

• Some ink used on pre-printed media may contain ingredients which shorten the print head’s product life. Do not use labels pre-printed with ink which contain hard substances such as carbonic calcium (CaCO kaolin (Al

, 2SiO2, 2H2O).

2O3

For further information, please contact your local distributor or your media and ribbon manufacturers.

CAUTION

800 ppm,

) and

E7- 5

APPENDIX 1 MESSAGES AND LEDS

ENGLISH VERSION EO1-33048

APPENDIX 1 MESSAGES AND LEDS

Appendix 1 describes the LCD messages displayed on the operation panel.

Symbols in the message

1: : The LED is illuminated. ~: The LED is flashing. z: The LED is unlit. 2: ****: the number of unprinted media. Up to 9999 (in pieces) 3: ###: Flash memory card remaining memory for PC save area: 0 to 895 (in K bytes) 4: &&&&: Remaining flash memory capacity for storing writable characters 0 to 3147 (in K bytes)

Restoration by

RESTART ke

Yes/No

Yes Yes

----- Yes

No Yes

Yes Yes

----- -----

No.

1 2

17 18

19 20

LCD Message

ON LINE ON LINE HEAD OPEN PAUSE ****

COMMS ERROR

PAPER JAM **** CUTTER ERROR**** NO PAPER ****

HEAD OPEN ****

HEAD ERROR EXCESS HEAD TEMP

RIBBON ERROR****

COVER OPEN **** SAVING ####&&&&

FLASH WRITE ERR. FORMAT ERROR FLASH CARD FULL

Display of error message (See Note.) POWER FAILURE INTIALIZING…

EEPROM ERROR

LED Indicatio

ONLINE ERROR

 z ~ z

z z z z

Online mode ----- Yes Online mode (communicating) ----- Yes The Top Cover is opened in online mode. ----- Yes Pause state Yes Yes

Printer Status

A parity, overrun, or framing error has

z 

occurred during a communication by RS232C.

z 

A paper jam has occurred during paper feed. A problem has occurred at the cutter module. The media has run out, or the media is not loaded properly. A feed or an issue was attempted with the

z 

Top Cover opened. (Except when the [FEED] key is pressed.)

z  z 

The print head has a problem. Yes Yes The print head is overheated. No Yes

• The ribbon has run out.

z 

• The ribbon has been torn. A problem has occurred with the sensor that determines the torque for the ribbon motor.

z 

 z

z 

A feed or printing was attempted with the Front Cover opened. In writable character or PC command save mode An error has occurred in writing to the flash ROM. An error has occurred in formatting the flash ROM. Saving failed because of an insufficient capacity of the flash ROM. A command error has occurred in analyzing the command.

z  A momentary power failure has occurred. No No z z The flash ROM is being initialised. ----- -----

z 

Data cannot be read from/written to a backup EEPROM properly.

Acceptance of

Status Request

Reset Command

Yes/No

EA1- 1

APPENDIX 1 MESSAGES AND LEDS

ENGLISH VERSION EO1-33048

APPENDIX 1 MESSAGES AND LEDS

Restoration by

RESTART ke

(Yes/No)

No No

No.

LCD Message

LED Indicatio

ONLINE ERROR

Printer Status

When the following abnormal operations are performed, a system error occurs:

(a) Command fetch from an odd address (b) Access to word data at an odd address (c) Access to long-word data at an odd

address

(d) Access to the area of 80000000H to

SYSTEM ERROR

z 

FFFFFFFFH in the logic space in user mode.

(e) An undefined instruction in an area

other than a delay slot was decoded.

(f) An undefined instruction in a delay slot

was decoded.

(g) An instruction to rewrite a delay slot

was decoded.

100BASE LAN

INITIALIZING… DHCP CLIENT

INITIALIZING…

RFID WRITE ERROR

RFID ERROR

z z

z 

100 Base LAN Board is being initialised. ----- -----

The DHCP client is being initialized.

----- -----

*When the DHCP function is enabled. The printer did not succeed in writing data

Yes Yes onto an RFID tag after having retried for a specified times. The printer cannot communicate with the RFID module.

Yes Yes

NOTE: When an error message listed above appears on the LCD message display, please refer to Section 5

TROUBLESHOOTING for solution.

Acceptance of Status Request

Reset Command

(Yes/No)

EA1- 2

APPENDIX 1 MESSAGES AND LEDS

ENGLISH VERSION EO1-33048

APPENDIX 1 MESSAGES AND LEDS

OTE: Description of Command Error

• If a command error is found in a command received, 16 bytes of the command error, starting from the command code, will be displayed. (However, [LF] and [NUL] will not be displayed.)

Example 1 [ESC] T20 G

30 [LF] [NUL]

Command error

The following message appears.

T20G30 B-SA4T V1.0A

Example 2 [ESC] XR; 0200, 0300, 0450, 1200, 1

, [LF] [NUL]

Command error

The following message appears.

XR;0200,0300,045 B-SA4T V1.0A

Example 3 [ESC] PC001; 0A

00, 0300, 2, 2, A, 00, B [LF] [NUL]

Command error The following message appears.

PC001;0A00,0300, B-SA4T V1.0A

• When the error command is shown, “? (3FH)” appears for codes other than codes 20H to 7FH and A0H to DFH.

• For details, please refer to the B-SA4T Series External Equipment Interface Specification stored in the CD-

ROM.

EA1- 3

APPENDIX 2 INTERFACE

ENGLISH VERSION EO1-33048

APPENDIX 2 INTERFACE

OTE:

To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements:

• In case of a parallel int erface cable or serial interface cabl e, fully shielded and fitted with metal or me tallise

 Parallel interface (Centronics)

connector housings.

• Keep as short as possible.

• Should not be bundled tightly with power cords.

• Should not be tied to power line conduits.

• A parallel interface cable to be used should conform to IEEE1284.

Mode: Conforming to IEEE1284

Compatible mode (SPP mode), Nibble mode Data input method: 8 bit parallel Control signal:

SPP Mode Nibble Mode nStrobe HostClk nAck PtrClk Busy PtrBusy Perror AckDataReq Select Xflag nAutoFd HostBusy nInit nInit nFault nDataAvail nSelectIn IEEE1284Active

Data input code: ASCII code

European 8 bit code Graphic 8 bit code JIS8 code Shift JIS Kanji code JIS Kanji code

Receive buffer: 1M byte

EA2- 1

APPENDIX 2 INTERFACE

ENGLISH VERSION EO1-33048

Connector:

Signal PIN

No.

1 nStrobe HostClk 2 Data 1 Data 1 3 Data 2 Data 2 4 Data 3 Data 3 5 Data 4 Data 4 6 Data 5 Data 5 7 Data 6 Data 6 8 Data 7 Data 7

9 Data 8 Data 8 10 nAck PtrClk 11 Busy PtrBusy 12 PError AckDataReq 13 Select Xflag 14 nAutoFd HostBusy 15 NC NC 16 0V 0V 17 CHASSIS GND CHASSIS GND 18 +5V (For detection) +5V (For detection) 19 TWISTED PAIR GND(PIN1) TWISTED PAIR GND(PIN1) 20 TWISTED PAIR GND(PIN2) TWISTED PAIR GND(PIN2) 21 TWISTED PAIR GND(PIN3) TWISTED PAIR GND(PIN3) 22 TWISTED PAIR GND(PIN4) TWISTED PAIR GND(PIN4) 23 TWISTED PAIR GND(PIN5) TWISTED PAIR GND(PIN5) 24 TWISTED PAIR GND(PIN6) TWISTED PAIR GND(PIN6) 25 TWISTED PAIR GND(PIN7) TWISTED PAIR GND(PIN7) 26 TWISTED PAIR GND(PIN8) TWISTED PAIR GND(PIN8) 27 TWISTED PAIR GND(PIN9) TWISTED PAIR GND(PIN9) 28 TWISTED PAIR GND(PIN10) TWISTED PAIR GND(PIN10) 29 TWISTED PAIR GND(PIN11) TWISTED PAIR GND(PIN11) 30 TWISTED PAIR GND(PIN31) TWISTED PAIR GND(PIN31) 31 nInit nInit 32 nFault NDataAvail 33 0V 0V 34 NC NC 35 NC NC 36 nSelectIn IEEE1284Active

SPP Mode Nibble Mode

APPENDIX 2 INTERFACE

IEEE1284-B Connector

EA2- 2

Toshiba B-SA4TP User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

TABLE OF CONTENTS

Error Messages Problems/Causes Solutions

Possible Problems Causes Solutions

APPENDIX 1 MESSAGES AND LEDS

APPENDIX 2 INTERFACE