Owner’s Manual
Mode d’emploi
Bedienungsanleitung
Manual de instrucciones
Gebruikershandleiding
Manuale Utente
Manual do Utilizador
CE Compliance (for EU only)
A
This product complies with the requirements of EMC and Low Voltage Directives including their
amendments.
VORSICHT:
• Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779)
• Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.
Centronics is a registered trademark of Centronics Data Computer Corp.
Microsoft is a registered trademark of Microsoft Corporation.
Windows is a trademark of Microsoft Corporation.
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable rotection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and sed in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operations of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
Changes or modifications not expressly approved by manufacturer for compliance could void the
user’s authority to operate the equipment.
“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.”
“Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.”
N258
IP20
< For EU Only >
TOSHIBA TEC Europe Retail Information Systems S.A.
Rue de la Célidée 33 BE-1080 Brussels
Following information is only for EU-member states:
The use of the crossed-out wheeled bin symbol indicates that this product
may not be treated as general household waste.
By ensuring this product is disposed of correctly you will help prevent
potential negative consequences for the environment and human health, which could
otherwise be caused by inappropriate waste handling of this product. For more detailed
information about the take-back and recycling of this product, please contact your supplier
where you purchased the product.
The following wireless communication device can be installed in this printer .
B-SA704-RFID-U2-EU-R
Please be sure to read the following precaution for handling of wireless communication devices before using this
product.
Precautions for Handling of Wireless Communication Device
TRW-EUM-01 (B-SA704-RFID-U2-EU-R)
For Safety
Do not use the product in locations where the use is forbidden, for example in a hospital.
When you do not know the forbidden areas, please refer to and follow the medical institution.
Otherwise medical equipment may be affected, causing a serious accident.
This product may affect the operation of some implanted cardiac pacemakers and other medically implanted
equipment. Pace maker patients should be aware that the use of this product very close to a pacemaker might
cause the device to malfunction.
If you have any reason to suspect that interference is taking place, immediately turn off the product and contact
your TOSHIBA TEC sales agent.
Do not disassemble, modify, or repair the product.
Doing so may cause injury. Also, modification is against the Laws and Regulations for Radio Equipment. Please
ask your TOSHIBA TEC sales agent for repair.
For Europe
This product is a wireless communication device, and the use of this product is restricted to the following co untries
or areas. If the product is used in the countries or areas other than the following, you may be punished according
to the laws of those countries or areas.
Hereby, Toshiba TEC Corporation, declares that this TRW-EUM-01 (B-SA704-RFID-U2-EU-R) is in compliance
with the essential requirements and other relevant provisions of Directive 1999/5/EC.
This equipment uses the radio frequency band which has not been harmonized throughout all EU and EFTA
countries, and can be used in the following countries.
Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Germany, Greece,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain,
Sweden, United Kingdom, Norway, Liechtenstein, Iceland, Switzerland
Safety Summary ENGLISH VERSION EO1-33047
W
Safety Summary
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions
necessary for safe handling are included in this manual. All warnings and cautions contained in this manual
should be read and understood before handling or maintaining the equipment.
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified
using the procedures described in this manual, turn off the power, unplug the machine, then contact your
authorised TOSHIBA TEC representative for assistance.
Meanings of Each Symbol
This symbol indicates warning items (including cautions).
Specific warning contents are drawn inside the
(The symbol on the left indicates a general caution.)
This symbol indicates prohibited actions (prohibited items).
Specific prohibited contents are drawn inside or near the
(The symbol on the left indicates “no disassembling”.)
This symbol indicates actions which must be performed.
Specific instructions are drawn inside or near the z symbol.
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)
symbol.
symbol.
Any other than the
specified AC voltage
is prohibited.
Prohibited
Prohibited
ARNING
Do not use voltages other than
the voltage (AC) specified on the
rating plate, as this may cause
fire or electric shock.
If the machines share the same
outlet with any other electrical
appliances that consume large
amounts of power, the voltage
will fluctuate widely each time
these appliances operate. Be sure
to provide an exclusive outlet for
the machine as this may cause
fire or electric shock.
Do not insert or drop metal,
flammable or other foreign
objects into the machines through
the ventilation slits, as this may
cause fire or electric shock.
This indicates that there is the risk of death or serious injury if the
machines are improperly handled contrary to this indication.
Prohibited
Prohibited
Prohibited
Do not plug in or unplug the power
cord plug with wet hands as this
may cause electric shock.
Do not place metal objects or
water-filled containers such as
flower vases, flower pots or mugs,
etc. on top of the machines. If
metal objects or spilled liquid enter
the machines, this may cause fire
or electric shock.
Do not scratch, damage or modify
the power cords. Also, do not
place heavy objects on, pull on, or
excessively bend the cords, as this
may cause fire or electrical shock.
Disconnect
the plug.
If the machines are dropped or
their cabinets damaged, first turn
off the power switches and
disconnect the power cord plugs
from the outlet, and then contact
your authorised TOSHIBA TEC
representative for assistance.
Continued use of the machine in
that condition may cause fire or
electric shock.
( )
i
Disconnect
the plug.
Continued use of the machines in
an abnormal condition such as
when the machines are producing
smoke or strange smells may cause
fire or electric shock. In these
cases, immediately turn off the
power switches and disconnect the
power cord plugs from the outlet.
Then, contact your authorised
TOSHIBA TEC representative for
assistance.
Safety Summary ENGLISH VERSION EO1-33047
Disconnect
the plug.
Connect a
grounding wire.
If foreign objects (metal
fragments, water, liquids) enter
the machines, first turn off the
power switches and disconnect
the power cord plugs from the
outlet, and then contact your
authorised TOSHIBA TEC
representative for assistance.
Continued use of the machine in
that condition may cause fire or
electric shock.
Ensure that the equipment is
properly grounded. Extension
cables should also be grounded.
Fire or electric shock could
occur on improperly grounded
equipment.
Disconnect
the plug.
No
disassembling.
When unplugging the power cords,
be sure to hold and pull on the plug
portion. Pulling on the cord portion
may cut or expose the internal wires
and cause fire or electric shock.
Do not remove covers, repair or
modify the machine by yourself.
You may be injured by high
voltage, very hot parts or sharp
edges inside the machine.
This indicates that there is the risk of personal Injury or damage to
CAUTION
objects if the machines are improperly handled contrary to this indication.
Precautions
The following precautions will help to ensure that this machine will continue to function correctly.
• Try to avoid locations that have the following adverse conditions:
* Temperatures out of the specification * Direct sunlight * High humidity
* Shared power source * Excessive vibration * Dust/Gas
• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild
detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic
covers.
• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.
• DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high
temperatures, high humidity, dust, or gas.
• Ensure the printer is operated on a level surface.
• Any data stored in the memory of the printer could be lost during a printer fault.
• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment
likely to cause mains interference.
• Unplug the machine whenever you are working inside it or cleaning it.
• Keep your work environment static free.
• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall
causing injury.
• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines
and may cause fire.
• Do not lean against the machine. It may fall on you and could cause injury.
• Care must be taken not to injure yourself with the printer paper cutter.
• Unplug the machine when it is not used for a long period of time.
• Place the machine on a stable and level surface.
Request Regarding Maintenance
• Utilize our maintenance services.
After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance
once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines
and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.
• Our preventive maintenance service performs the periodic checks and other work required to maintain
the quality and performance of the machines, preventing accidents beforehand.
For details, please consult your authorised TOSHIBA TEC representative for assistance.
• Using insecticides and other chemicals
Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or
other parts to deteriorate or cause the paint to peel.
This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user ma
be required to take adequate measures.
CAUTION!
1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA
TEC.
2. The contents of this manual may be changed without notification.
3. Please refer to your local Authorised Service representative with regard to any queries you may
have in this manual.
1. PRODUCT OVERVIEW ENGLISH VERSIONEO1-33047
1. PRODUCT OVERVIEW
1.1 Introduction
1.2 Features
Thank you for choosing the TOSHIBA B-SA4TM series thermal printer.
This Owner’s Manual contains from general set-up through how to
confirm the printer operation using an online test print, and should be
read carefully to help gain maximum performance and life from your
printer. For most queries please refer to this manual and keep it safe for
future reference. Please contact your TOSHIBA TEC representative for
further information concerning this manual.
This printer has the following features:
• Space-saving design
An area required to place a printer is about A4 size, in spite of both
media and ribbon being loaded inside it. Also, the Top Cover is opened
upward, which saves the installation space.
The optional cutter module and strip module are as slim and small as
the Front Cover.
• Various kinds of interface
Various kinds of interface are provided:
<Standard> <Option>
• Parallel • Serial
• USB • Wireless LAN
• Built-in LAN • Expansion I/O
• Superior hardware
Clear print is realized by an 8 dots/mm (203 dpi) (B-SA4TM-GS12) or
11.8 dots/mm (300 dpi) (B-SA4TM-TS12) print head, at a printing
speed of 50.8 mm/sec. (2 inches/sec.), 101.6 mm/sec. (4 inches/sec.), or
152.4 mm/sec. (6 inches/sec.)
• Heavy-duty enclosure
As the enclosure is made of metal, the printer can be used in an
industrial environment such as a factory.
• Easy maintenance
Design of the printer is simple. Especially, attachment and removal of
the print head and platen are very simple, which makes maintenance
easy.
• A variety of options
The following optional devices are available:
• Cutter module
• Strip module
• Serial interface board
• Wireless LAN board
• RFID module
• 300-dpi print head
• Expansion I/O board
• Real Time Clock
1.1 Introduction
E1- 1
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33047
A
1.3 Accessories
s a power cord is not supplied
with this printer, please purchase
one that meets each country’s
safety standard. For details, refer
to APPENDIX 3.
NOTE:
1.3 Accessories
When unpacking the printer, please make sure all the following
accessories are supplied with the printer.
Start-up
Supply Loading Instructions
(Doc. No.: EO2-33015)
Quality Control Report
(1 sheet)
CD-ROM (1 pc.)
<Contents>
• Bar code print application (Bartender ultra lite)
The names of the parts or units introduced in this section are used in the
following chapters.
331.5
(13.1)
238 (9.4)
401.7 (15.8)
Dimensions in mm (inches)
Ribbon Cover
Top Cover
Supply Window
1.4.3 Rear View
LCD Message
Display
Operation Panel
Power Switch
O: OFF
I: ON
Top Cover
Release Button
Media Outlet
Front Cover
RS-232C Serial
Interface Connector
(Option)
Wireless LAN
Interface Board
(Option)
Expansion I/O Interface
Connector (Option)
AC Power Inlet
E1- 3
Parallel Interface
Connector
(Centronics)
USB Interface
Connector
LAN Interface
Connector
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33047
r
r
r
1.4.4 Operation Panel
1.4.5 Interior
1. Do not touch the Print Head
or around it just after
printing. You may get
burned as the Print Head
becomes very hot during
printing.
2. Do not touch any moving
parts. To reduce the risk of
fingers, jewellery, clothing,
etc., being drawn into the
moving parts, be sure to
load the media once the
printer has stopped moving
completely.
3. To avoid injury, be careful
not to trap your fingers
while opening or closing the
cover.
4. The stepping motor will
become very hot after
media is issued
continuously for about 1
hour.
Care must be taken not to
touch it when the front
cover is opened, or you
may get burned.
WARNING!
1.4 Appearance
LCD Message
Display
ON LINE LED
(Green)
[FEED] key
Please see Section 3.1 for further information about the Operation Panel.
Media Holder Ass’y
Media Guide
Head Position
Ribbon Cove
Ribbon Stoppe
(Take-up side)
Print Head
Leve
Caution
Label
Caution
Label
Head Position Lever
Platen
Head Position Label (Refer to
Section 2.3 Loading the
Media, Step 13.)
Caution symbol for the stepping
motor (Please refer to WARNING 4.)
ERROR LED
(Red)
[PAUSE] key
[RESTART] key
Caution about the
moving parts
(Please refer to
WARNING 2.)
Supply Path
Caution symbol for the
print head (Please refer
to WARNING 1)
Caution about the
cover open/close
(Please refer to
WARNING 3.)
E1- 4
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33047
1.5 Options
1.5 Options
Option Name Type Usage
300-dpi Print
Head
Cutter module B-SA204-QM-R
Strip module B-SA904-H-QM-R
Serial Interface
Board
Wireless LAN
Board
RFID module B-SA704-RFID-U2-EU-RInstalling this module enables read and write of RFID tags.
Expansion I/O
Board
Real Time Clock B-SA704-RTC-QM-R This module holds the current time: year, month, day, hour, minute,
B-SA704-TPH3-QM-R This print head enables a conversion of a 203-dpi print head of the
B-SA4TM-GS12 model into a 300-dpi print head. This option is
intended for use when you desire to print Kanji (Chinese characters)
or to obtain clearer print.
A cutter which cuts the media one by one. This module is slim and
compact enough to be fitted in the Front Cover.
This module peels off a printed label from the backing paper at the
media outlet. It is slim and compact enough to be fitted in the Front
Cover.
B-SA704-RS-QM-R
Installing this PC board provides an RS232C interface port.
B-SA704-WLAN-QM-R Installing this PC board allows a communication by wireless LAN.
This optional kit is for use in Europe only.
B-SA704-IO-QM-R Installing this board in the printer allows a connection with an
external device with the exclusive interface.
second
E1- 5
2. PRINTER SETUP ENGLISH VERSION EO1-33047
t
g
p
p
j
p
2. PRINTER SETUP
2. PRINTER SETUP
This section outlines the procedures to setup your printer prior to its operation. The section includes precautions,
loading media and ribbon, connecting cables, setting the operating environment of the printer, and performing an
online print test.
Installation
Connecting the power cord
Loading the media
Media sensor position
nment
ali
After referring to the Safety Precautions in
this manual, install the printer on a safe and
stable location.
Connect a power cord to the power inlet of
the printer, then, to an AC outlet.
Load a label stock or tag stock.
Adjust the position of feed gap sensor or
black mark sensor according to the media to
be used.
2.1 Installation
2.2 Connecting the Power
2.3 Loading the Media
2.3 Loading the Media
Reference Procedure Setup Flow
Cord
Loading the ribbon
Connecting to a host computer
Turning the power ON
Setting the operating
environmen
Installing the printer driver
Print test
Position and Print Tone Fine
ustment
ad
In case of thermal transfer printing, load the
ribbon.
Connect the printer to a host computer or a
network.
Turn on the printer power.
Set the printer parameters in the system
mode.
If necessary, install the printer driver in your
host computer.
Make a print test in your operating
environment and check the print result.
If necessary, fine adjust the print start
osition, cut/strip position, print tone, etc.
2.4 Loading the Ribbon
2.5 Connecting the Printer to
Your Host Computer
2.6 Turning the Power ON
2.7 Setting an Operating
Environment
2.8 Installing the Printer
Drivers
2.9 Print Test
2.10 Position and Print Tone
Fine Adjustment
Automatic threshold setting
If the print start position cannot be detected
roperly when pre-printed label is used, set
2.11 Threshold Setting
the threshold automatically.
Manual threshold setting
If the print start position cannot be detected
roperly even an automatic threshold setting
2.11 Threshold Setting
is performing, manually set the threshold.
E2- 1
2. PRINTER SETUP ENGLISH VERSION EO1-33047
A
pp
B
2.1 Installation
2.1.1 Attaching the Printer
Rear Support
The Printer Rear Support can be
attached in either way of A or B.
ut A is more stable than B.
A B
NOTE:
2.1 Installation
To insure the best operating environment, and to assure the safety of the
operator and the equipment, please observe the following precautions.
• Operate the printer on a stable, level, operating surface in a location
free from excessive humidity, high temperature, dust, vibration or
direct sunlight.
• Keep your work environment static free. Static discharge can cause
damage to delicate internal components.
• Make sure that the printer is connected to a clean source of AC
Power and that no other high voltage devices that may cause line
noise interference are connected to the same mains.
• Assure that the printer is connected to the AC mains with a threeprong power cable that has the proper ground (earth) connection.
Attach the supplied Printer Rear Support to the bottom of the printer back
with the SMW-4x8 screw, as shown in the picture below.
SMW-4x8
Printer Rear Su
ort
2.2 Connecting the
Power Cord
s a Power Cord is not supplied
with the printer, please purchase
an approved on that meets the
safety standard of each country.
(Refer to APPENDIX 3.)
CAUTION!
1. Make sure that the printer Power Switch is in the OFF (
Connect the Power Cord to the printer as shown in the figure below
2. Plug the other end of the Power Cord into a grounded outlet as shown
[Example of US Type] [Example of EU Type]
Power Switch
in the figure below.
Power Cord
Power Cord
Power Cord
{)position.
E2- 2
2. PRINTER SETUP ENGLISH VERSION EO1-33047
A
2.3 Loading the Media
1. Do not touch any moving
parts. To reduce the risk of
fingers, jewellery, clothing,
etc., being drawn into the
moving parts, be sure to load
the media once the printer
has stopped moving
completely.
2. The Print Head becomes hot
immediately after printing.
the media.
3. To avoid injury, be careful
not to trap your fingers
while opening or closing the
cover.
WARNING!
llow it to cool before loading
2.3 Loading the Media
The following procedure shows the steps to properly load the media into
the printer so that it feeds straight and true through the printer.
Use the same procedure when replacing the media, also.
The printer prints both labels and tags.
1. Press the Top Cover Release Button and gently open the Top Cover to
its fully open position supporting it with your hand.
Top Cover Release Button
Top Cover
2. Take out the Media Holder Ass’y from the printer.
CAUTION!
1. Make sure that the Upper
Sensor Ass’y is closed when
taking out the Media Holder
Ass’y. If the Upper Sensor
Ass’y is opened, it may be
damaged.
2. Be careful not to touch the
Print Head Element when
opening the Top Cover.
Failure to do this may cause
missing dots by static
electricity or other print
quality problems.
NOTE:
1. As the Top Cover is heavy, be
sure to support it with your
hand when opening it. Failure
to do this may cause the printer
to fall over backward.
2. For the specification of
available media, refer to
Section 7.1 Media.
When the inner core diameter
3.
of the media roll is 40 mm,
remove the Spacers from the
Media Holders.
Media Holder
Ass’y
Upper Sensor
Ass’y
3. Raise the Release Lever and remove the Media Holder (Left).
Media Holder (Left)
Release Lever
4. Insert the Media Shaft into the core of a media roll.
Media Shaft
Spacer
E2- 3
2. PRINTER SETUP ENGLISH VERSION EO1-33047
B
r
p
r
2.3 Loading the Media
(Cont.)
2.3 Loading the Media
5. Put the Media Holder (Left) onto the Media Shaft. Push the Media
Holder (Left) and the Media Holder (Right) against the media until the
media is held firmly in place. This will automatically centre the
media.
Media Holder (Right)
Media Holder (Left)
6. Fold the Release Lever to lock the Media Holder (Left).
Media Holder (Left)
Release Leve
CAUTION!
Make sure that the Upper
Sensor Ass’y is closed when
lacing the Media Holder Ass’y
into the printer. If the Upper
Sensor Ass’y is opened, it may
be damaged.
NOTE:
e careful of the orientation of the
Media Holder Ass’y and the media.
7. Place the Media Holder Ass’y into the printer.
Media Holder Ass’y
Upper Senso
Ass’y
8. Slightly push the Upper Sensor Lever inside (c), and open the Upper
Sensor Ass’y (d).
d
Upper Sensor
Ass’y
c
Upper Sensor Lever
E2- 4
2. PRINTER SETUP ENGLISH VERSION EO1-33047
A
p
A
2.3 Loading the Media
(Cont.)
CAUTION!
Be sure to close the Upper
Sensor Ass’y before closing the
Top Cover. If the Upper Sensor
ss’y is opened, it may be
damaged.
2.3 Loading the Media
9. Pull the media out of the front of the printer, and adjust the Media
Guides to the media width. This will automatically centre the media.
Media Guide
10. Lower the Upper Sensor Ass’y until the Upper Sensor Lever clicks
into position.
Click
Upper Sensor
Upper Sensor
Ass’y
Lever
NOTE:
Make sure that the Upper Sensor
ss’y is locked. If it is unlocked, a
aper jam or print failure may
occur.
E2- 5
2. PRINTER SETUP ENGLISH VERSION EO1-33047
B
2.3 Loading the Media
(Cont.)
2.3 Loading the Media
11. After loading the media, it may be necessary to set the position of
the Media Sensor used to detect the print start position for label or
tag printing.
Setting the Feed Gap Sensor position
When using a label stock without black marks, the Feed Gap Sensor is
used to detect a print start position.
(1) Push the Upper Sensor Lever inside and open the Upper Sensor
Ass’y.
(2) Slide the Lower Sensor Tab with your finger to move the Feed Gap
Sensor so that the Feed Gap Sensor is positioned at the centre of the
labels. ( { indicates the position of the Feed Gap Sensor).
It may be easier to move the Lower Sensor Tab if you use a pen
inserting its tip into the pinhole of the tab.
It may be easier to move the Lower Sensor Tab if you use a pen
inserting its tip into the pinhole of the tab.
NOTE:
e sure to align the Upper Feed
Gap Sensor with the Lower Feed
Gap Sensor. Failure to do this
cause a paper jam error.
Pinhole
Feed Gap
Sensor
(3) Lower the Upper Sensor Ass’y until the Upper Sensor Lever clicks
into position.
(4) Slide the Upper Sensor Tab to move the Feed Gap Sensor so that it
aligns with the lower Feed Gap Sensor.
Feed Gap
Sensor
Lower Sensor Tab
Upper Sensor
Tab
E2- 6
2. PRINTER SETUP ENGLISH VERSION EO1-33047
2.3 Loading the Media
(Cont.)
1. Be sure to set the Black Mark
Sensor to detect the centre of the
black mark, otherwise a paper
jam or no paper error may
occur.
2. After adjusting the Black Mark
Sensor position, align the Upper
Feed Gap Sensor with the
Lower Feed Gap Sensor. This is
because a paper end is detected
by the Feed Gap Sensor.
NOTES:
2.3 Loading the Media
Setting the Black Mark Sensor position
When using media with black marks, the Black Mark Sensor is used to
detect a print start position.
(1) Push the Upper Sensor Lever inside and open the Upper Sensor
Ass’y.
(2) Check the reverse side of the media for the black mark position.
(3) Slide the Lower Sensor Tab to move the Black Mark Sensor so that
it is in line with the centre of the black mark on the media.
( indicates the position of the Black Mark Sensor).
It may be easier to move the Lower Sensor Tab if you use a pen
inserting its tip into the pinhole of the tab.
Pinhole
Black Mark
Sensor
Lower Sensor
Tab
(4) Lower the Upper Sensor Ass’y until the Upper Sensor Lever clicks
in position.
E2- 7
2. PRINTER SETUP ENGLISH VERSION EO1-33047
)
j
2.3 Loading the Media
(Cont.)
2.3 Loading the Media
12. There are three issue modes available on this printer. How to set the media for each mode is provided below.
Batch mode
In the batch mode, the media is continuously printed and fed until the
number of labels/tags specified in the issue command have been printed.
(1) Pull the top edge of the media past the Platen.
(2) Close the Top Cover until it clicks.
WARNING!
Be careful that your fingers,
ewellery, clothing, etc., are not
draw into the rollers of the Strip
Unit.
Strip mode (Option
When the optional Strip Module is fitted, a label is automatically
removed from the backing paper at the Strip Plate as each label is printed.
(1) Open the Front Cover holding its right side.
Front Cover
Strip Unit
E2- 8
2. PRINTER SETUP ENGLISH VERSION EO1-33047
B
2.3 Loading the Media
(Cont.)
e sure to close the Strip Unit
completely. Failure to do this may
cause a paper jam.
NOTE:
2.3 Loading the Media
(2) Press down the Release Bar to open the Strip Unit.
Release Bar
Strip Unit
(3) Remove enough labels from the leading edge of the media to leave
300mm of backing paper free.
(4) Pass the backing paper through the opening under the Backing Paper
Feed Roller. Then, close the Strip Unit until it clicks.
Backing Paper
Click
Backing Paper Feed Roller
(5) Insert the leading edge of the backing paper into the slot of the Front
Cover.
(6) Close the Front Cover and the Top Cover.
Slot
Top Cover
Front Cover
E2- 9
2. PRINTER SETUP ENGLISH VERSION EO1-33047
)
2.3 Loading the Media
(Cont.)
The cutter is sharp, so care
must be taken not to injure your
fingers when handling the
cutter.
1. When using a label stock, be
sure to cut the gaps. Cutting
labels will cause the glue to
stick to the cutter, which may
affect the cutter quality and
shorten the cutter life.
2. Use of tag paper which
thickness exceeds specified
value may affect the cutter
life. For the specification of
the media, refer to Section
7.1 Media.
WARNING!
CAUTION!
2.3 Loading the Media
Cut mode (Option
When the optional Cutter Module is fitted, the media is automatically cut.
Insert the leading edge of the media into the Media Outlet of the Cutter
Module.
Media
13. Change the print head pressure according to the thickness of the
media to be used, by using the Head Position Lever.
1. Be sure to set both Head
Position Levers in the same
direction. Failure to do this
may cause blurred printing.
2. Do not leave the Head Position
Levers positioned at the middle.
When closing the Top Cover,
they block the Print Head
Positioning Shaft, and the Top
Cover cannot be closed.
Print Head Positioning Shaft
NOTES:
Head Position Lever
c
c
d
Head Position Lever
Head Position Lever
d
c
d
Media type or thickness
Label or Thin media
If a clear print cannot be obtained,
change the position to
d.
Tag paper or Thick paper
If a clear print cannot be obtained,
change the position to
c.
Move the levers
toward the front of
the printer.
Move the levers
toward the back of
the printer.
14. If the loaded media is direct thermal media (with a chemically
treated surface), the media loading procedure is now completed.
Close the Top Cover.
Head Position
Lever
If the media is normal media, it is also necessary to load a ribbon.
Refer to Section 2.4 Loading the Ribbon.
E2-10
2. PRINTER SETUP ENGLISH VERSION EO1-33047
2.4 Loading the Ribbon
1. Do not touch any moving
parts. To reduce the risk of
fingers, jewellery, clothing,
etc., being drawn into the
moving parts, be sure to
load the ribbon once the
printer has stopped moving
completely.
2. The print head becomes hot
immediately after printing.
Allow it to cool before
loading the ribbon.
3. To avoid injury, be careful
not to trap your fingers
while opening or closing the
cover.
WARNING!
Be careful not touch the Print
Head Element when opening
the Top Cover. Failure to do
this may cause missing dots by
static electricity or other print
quality problems.
When replacing the ribbon, leave
the printer power on. Then, press
[RESTART] key to restart an
the
operation.
CAUTION!
NOTE:
2.4 Loading the Ribbon
There are two types of media available for printing on: these are thermal
transfer media (normal media) and direct thermal media (with a
chemically treated surface). DO NOT LOAD a ribbon when using a
direct thermal media.
1. Press the Top Cover Release Button and gently open the Top Cover to
its fully open position supporting it with your hand.
Top Cover Release Button
2. Fit the core of the ribbon supply roll into the Ribbon Holders (Supply
side), aligning the notch of the ribbon core with the protrusion of the
Ribbon Stopper.
Top Cover
Ribbon Holder (Supply side)
Ribbon Supply Roll
E2-11
Notch
Fit the protrusion
into the notch.
2. PRINTER SETUP ENGLISH VERSION EO1-33047
2.4 Loading the Ribbon
(Cont.)
2.4 Loading the Ribbon
3. Lower the Top Cover to its 45
° angle open position. While pushing
the Top Cover Stopper, raise the Top Cover again. This will fix the
Top Cover.
Top Cover
Top Cover
Stopper
45°
4. Open the Ribbon Cover.
Ribbon Cover
NOTES:
1. Be sure to remove any slack in
the ribbon when printing.
Printing with a wrinkled ribbon
will lower the print quality.
2. When a ribbon end is detected,
“RIBBON ERROR” message
will appear on the display and
the ERROR LED will illuminate.
3. When disposing of the ribbons,
please follow the local rules.
4. For the specification of
available ribbon, refer to
Section 7.2 Ribbon.
5. Fit the ribbon take-up core into the Ribbon Holder (Take-up side),
aligning the notch of the ribbon core with the protrusion of the Ribbon
Stopper.
Ribbon Holder
(Take-up side)
6. Turn the ribbon take-up core in the direction indicated by the arrow to
remove any slack.
E2-12
2. PRINTER SETUP ENGLISH VERSION EO1-33047
2.4 Loading the Ribbon
(Cont.)
Be sure to close the Ribbon
Cover before closing the Top
Cover. It is dangerous to close
the Top Cover with the Ribbon
Cover opened, as the Ribbon
Cover slams shut.
WARNING!
7. Close the Ribbon Cover until it clicks.
8. Gently close the Top Cover until it clicks.
2.4 Loading the Ribbon
Ribbon Cover
Top Cover
E2-13
2. PRINTER SETUP ENGLISH VERSION EO1-33047
p
2.5 Connecting the
Printer to Your Host
Computer
NOTE:
When using the USB interface, fix
the USB Interface Cable to the
rinter back with the supplied
Cable Clamp and the SMW-3x8
screw.
2.5 Connecting the Printer to Your Host Computer
The following paragraphs outline how to connect your host computer to
the printer, and will also show how to make cable connections to other
devices. Depending on the system configuration you use to print labels,
there are 5 possibilities for connecting the printer to your host computer.
These are:
• A parallel cable connection between the printer’s standard parallel
connector and your host computer’s parallel port (LPT).
• An Ethernet connection using the standard LAN board.
• A USB cable connection between the printer’s standard USB
connector and your host computer’s USB port. (Conforming to
USB 2.0 Full Speed)
• A serial cable connection between the printer’s optional RS-232C
serial connector and one of your host computer’s COM ports.
<Option>
• Wireless LAN using an optional Wireless LAN board. <Option>
For details of each interface, refer to APPENDIX 2.
After connecting the necessary interface cables, set an operating
environment of the printer. Refer to Section 2.7.1 Parameter Setting.
Cable Clamp SMW-3x8
The diagram below shows all the possible cable connections to the
current version of the printer.
Serial Interface Connector
(Option)
Wireless LAN Interface
Board (Option)
Expansion I/O Interface
(Option)
Parallel Interface Connector
(Centronics)
USB Interface Connector
LAN Interface Connector
Power Inlet
E2-14
2. PRINTER SETUP ENGLISH VERSION EO1-33047
p
2.6 Turning the Printer
ON
Use the power switch to turn the
rinter On/Off. Plugging or
unplugging the Power Cord to
turn the printer On/Off may
cause fire, an electric shock, or
damage to the printer.
1. If a message other than ON
LINE appears on the display or
the ERROR LED (Red) is
illuminated, go to Section 5.1, Error Messages.
2. To turn OFF the printer power
turn the Power Switch to the
“{” side position.
CAUTION!
NOTES:
2.6 Turning the Printer ON
When the printer is connected to your host computer it is good practice to
turn the printer ON before turning on your host computer and turn OFF
your host computer before turning off the printer.
1. To turn ON the printer power, press the Power Switch as shown in the
diagram below. Note that ( | )
is the power ON side of the switch.
Power Switch
2. Check that the ON LINE message appears in the LCD Message
Display and that the ON LINE LED (Green) is illuminated.
E2-15
2. PRINTER SETUP ENGLISH VERSION EO1-33047
I
F
2.7 Setting an Operating
Environment
LCD Message Display
FEED key
RESTART key
ON LINE
PAUSE
Hold down [RESTART] for 3 sec.
<1>RESET
[FEED]
<2>PARAMETER SET
[FEED]
<3>ADJUST SET
[FEED]
<4>DUMP MODE
[FEED]
<5>EXPAND MODE
[FEED]
<6>AUTO CALIB
[FEED]
<7>LAN
[FEED]
<8>RTC SET
[FEED]
PAUSE key
[PAUSE]
[RESTART]
[RESTART]
[RESTART]
[RESTART]
[RESTART]
[RESTART]
[RESTART]
[RESTART]
2.7 Setting an Operating Environment
Depending on the settings of your host computer or an interface to be
used, it may be necessary to change the printer parameter settings.
Follow the procedures described below to change the printer parameter
settings in the System Mode to correspond to your environment.
ncorrect settings can cause the printer to function erroneously. If you
have any problems with the parameter settings, please contact your nearest
TOSHIBA TEC service representative.
or the settings this manual does not cover, please contact your nearest
TOSHIBA TEC service representative, or refer to the B-SA4T Series Key
Operation Specification stored in the CD-ROM.
NOTE:
How to enter the System Mode
1. Turn on the printer and confirm that “ONLINE” appears on the LCD
Message Display.
2. Press the [PAUSE] key to pause the printer.
3. Hold down the [RESTART] key for three seconds until “<1>RESET”
is displayed.
The System Mode consists of the following menus.
<1>RESET This menu is used to clear print data sent from a
PC and return the printer to an idle state.
Refer to Section 3.3 Reset.
<2>PARAMETER SET This menu is used to set the printer parameters.
Refer to Section 2.7.1 Parameter Setting.
<3>ADJUST SET This menu is used to make a fine adjustment of a
print start position, cut position, etc.
Refer to Section 2.10Position and Print Tone Fine Adjustment.
<4>DUMP MODE This menu is used to print the data in the receive
buffer for debug.
Refer to Section 2.7.2 Dump Mode Setting.
<5>EXPAND MODE This menu is used to start the program for
BASIC mode.
Refer to Section 2.7.3 BASIC Expansion Mode.
<6>AUTO CALIB This menu is used to enable or disable the
automatic calibration function.
Refer to Section 2.7.4 Automatic Calibration.
<7>LAN This menu is used to enable or disable the LAN
communication and SNMP.
Refer to Section 2.7.5 LAN Setting.
<8>RTC SET This menu is used to set the date and time of the
real time clock, enable or disable the low battery
check, and choose a real time renewal timing.
Refer to Section 2.7.6 Real Time Clock Setting.
1. System Mode menus can be selected with the [RESTART] or [FEED] key.
2. To enter each of the above System Mode menus, press the [PAUSE] key
NOTES:
when the menu is displayed.
3. If the [PAUSE] key is pressed with “<1>RESET” being displayed, the
printer will turn to an idle state and the message will change to “ONLINE”
E2-16
2. PRINTER SETUP ENGLISH VERSION EO1-33047
2.7.1 Parameter Setting
2.7 Setting an Operating Environment
While “<2>PARAMETER SET” is displayed on the LCD Message
Display, press the [PAUSE] key to enter the Parameter Setting Mode.
The Parameter Setting Mode contains the following sub menus. Each
time the [PAUSE] key is pressed, the sub menus are displayed
sequentially.
(1) Character code selection
(2) Character zero selection
(3) Baud rate selection
(4) Data length selection
(5) Stop bit length selection
(6) Parity selection
(7) Flow control code selection
(8) LCD language selection
(9) Auto forward wait selection
(10) Control code selection
(11) Strip wait status selection
(12) FEED key function selection
(13) KANJI code selection
(14) EURO code selection
(15) Auto print head check selection
(16) Centronics ACK/BUSY timing selection
(17) Web printer function selection
(18) Input prime selection
(19) Ribbon near end selection
(20) Expansion I/O interface selection
(21) Plug & Play selection
(22) Label end/ribbon error selection
(23) Pre-strip selection
(24) Reverse feed speed selection
(25) Maxi code specification selection
(26) Keyboard interface selection
(27) Strip motor torque selection
(28) Print head applied current table selection
E2-17
2. PRINTER SETUP ENGLISH VERSION EO1-33047
B
z
B
K
P
F
2.7.1 Parameter Setting
(Cont.)
e careful if the printer is turned off
without pressing the [PAUSE] key,
the selected value does not become
effective.
The following fonts do not support a
ero with slash.
it Map Font:
OCR-A, OCR-B, GOTHIC 725 Black,
anji, Chinese
Outline Font
rice Font 1, Price Font 2, Price
ont 3, DUTCH 801 Bold, BRUSH
738 Regular, GOTHIC 725 Black,
True Type Font
NOTE:
NOTE:
:
2.7 Setting an Operating Environment
(1) Character Code Selection
This parameter is to choose a character code used for printing. Printed
characters differ depending on a chosen character code and font. For
details of characters, refer to the B-SA4T Series External Equipment Interface Specification (Printer Command Manual).
When “<2>PARAMETER SET” appears, press the [PAUSE] key.
<2>PARAMETER SET
FONT CODE PC-850
Use the [FEED] or [RESTART] key to select a desired option.
[RESTART]
FONT CODE UTF-8
FONT CODE PC-866
FONT CODE Arabic
FONT CODE LATIN9
FONT CODE PC1257
FONT CODE PC1254
FONT CODE PC1253
FONT CODE PC1252
FONT CODE PC1251
FONT CODE PC1250
[FEED]
FONT CODE PC-855
FONT CODE PC-851
FONT CODE PC-8
FONT CODE PC-857
FONT CODE PC-852
FONT CODE PC-850
After selecting a character code, press the [PAUSE] key.
(2) Character Zero Selection
This parameter is to choose the way to indicate zero between “0” and “Ø”.
When “<2>PARAMETER SET” appears, press the [PAUSE] key twice.
Use the [FEED] or [RESTART] key to select a desired option.
After selecting a character zero, press the [PAUSE] key.
<2>PARAMETER SET
ZERO FONT 0
[RESTART]
[FEED]
ZERO FONT 0
ZERO FONT Ø
(Without slash)
(With slash)
E2-18
2. PRINTER SETUP ENGLISH VERSION EO1-33047
2.7.1 Parameter Setting
(Cont.)
<Reference>
Properties screen of Serial (COM) port
under Windows98
2.7 Setting an Operating Environment
(3) Baud Rate Selection
This parameter is to choose a baud rate of the RS-232C interface. When
the printer communicates with a host computer by serial interface, be sure
to match the setting with the host.
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears.
<2>PARAMETER SET
SPEED 9600bps
Use the [FEED] or [RESTART] key to select a desired option.
[RESTART]
[FEED]
SPEED 115200 bps
SPEED 38400 bps
SPEED 19200 bps
SPEED 9600 bps
SPEED 4800 bps
SPEED 2400 bps
After selecting a baud rate, press the [PAUSE] key.
(4) Data Length Selection
This parameter is to choose a communication data length of the RS-232C
interface.
7 bits is used when transmitting alphanumeric data only. 8 bits is used to
when transmitting special characters. Be sure to match a setting with a
host computer.
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears.
<2>PARAMETER SET
DATA LENG. 8bits
Use the [FEED] or [RESTART] key to select a desired option.
[RESTART]
[FEED]
DATA LENG. 8bits
DATA LENG. 7bits
After selecting a data length, press the [PAUSE] key.
E2-19
2. PRINTER SETUP ENGLISH VERSION EO1-33047
2.7.1 Parameter Setting
(Cont.)
1. When using the hardware flow
control, the control signals and
data must be in pairs between the
printer and the PC.
Printer Host
TD → RD
RD ← TD
RTS → CTS
CTS ← RTS
DSR → DTR
DTR ← DSR
Refer to the RS-232C connector’s
pin layout in APPENDIX 2.
Check if the printer and the PC is
properly connectable with your
cable
2. Be careful that there are two
types of RS-232C cable; straight
cable and cross cable.
Use a straight cable for this
printer.
The following is the detailed
descriptions for each transmission
control code.
1) XON/XOFF AUTO
At the power on time, the printer
outputs XON. At the power off
time, the printer outputs XOFF.
2) XON+READY AUTO
At the power on time, the printer
outputs XON. At the power off
time, the printer outputs XOFF.
3) READY/BUSY
At the power on time, the DTR
signal output from the printer
turns to High level (READY). At
the power off time, the printer does
not output XOFF.
4) ON/XOFF
At the power on time, the printer
outputs XON. At the power off
time, the printer does not output
XOFF.
5) READY/BUSY RTS
At the power on time, the RTS
signal output from the printer
turns to High level (READY). At
the power off time, the printer does
not output XOFF.
NOTES:
NOTE:
2.7 Setting an Operating Environment
(5) Stop Bit Length Selection
This parameter is to choose a stop bit length of the RS-232C interface.
Be sure to match a setting with a host computer.
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears.
<2>PARAMETER SET
STOP BIT 1bit
Use the [FEED] or [RESTART] key to select a desired option.
[RESTART]
[FEED]
STOP BIT 1bit
STOP BIT 2bits
After selecting a stop bit length, press the [PAUSE] key.
(6) Parity Selection
This parameter is to choose the parity of the RS-232C interface.
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears.
<2>PARAMETER SET
PARITY NONE
Use the [FEED] or [RESTART] key to select a desired option.
[RESTART]
[FEED]
PARITY EVEN
PARITY ODD
PARITY NONE
After selecting the parity, press the [PAUSE] key.
(7) Flow Control Code Selection
This parameter is to choose a flow control code of the RS-232C interface.
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears.
<2>PARAMETER SET
XON+READY AUTO
Use the [FEED] or [RESTART] key to select a desired option.
XON/XOFF AUTO
[RESTART]
[FEED]
XON+READY AUTO
READY/BUSY
XON/XOFF
READY/BUSY RTS
XON/XOFF mode
XON/XOFF+READY/BUSY
(DTR) mode
READY/BUSY (DTR)
mode
XON/XOFF mode
RTS mode
After selecting a flow control code, press the [PAUSE] key.
E2-20
2. PRINTER SETUP ENGLISH VERSION EO1-33047
2.7.1 Parameter Setting
(Cont.)
NOTES:
1. If the printer is not used for a few
days, the top edge of the media
may become curly, which may
cause a paper jam. The Auto
Forward Wait Function prevents
this problem since the media feed
amount is increased so that the
media stops past the platen.
2. When the Stop Position Fine
Adjustment Value is set in +
direction, the media will stop past
the media outlet.
When the value is set in –
direction, the media will stop
inside the media outlet.
3. This setting will be useful to fine
adjust the cut position of labels.
2.7 Setting an Operating Environment
(8) LCD Language Selection
This parameter is to choose a language in which the LCD message is
displayed.
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears.
<2>PARAMETER SET
LCD ENGLISH
Use the [FEED] or [RESTART] key to select a desired option.
[RESTART]
ENGLISH
ITALIAN
JAPANESE
SPANISH
[FEED]
DUTCH
FRENCH
GERMAN
After selecting a language, press the [PAUSE] key.
(9) Auto Forward Wait Selection
This parameter is to choose whether to activate the Auto Forward Wait
function or not.
This function, used in the cut mode, automatically feeds the media
forward for about 17 mm if there is more than 1-second idle time after
printing, to prevent the top edge of the media from curling.
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears.
<2>PARAMETER SET
FORWARD WAIT OFF
Use the [FEED] or [RESTART] key to select a desired option.
[RESTART]
FORWARD WAIT ON
Activated
[FEED]
FORWARD WAIT OFF
Not activated
After selecting an auto forward wait, press the [PAUSE] key.
E2-21
2. PRINTER SETUP ENGLISH VERSION EO1-33047
2.7.1 Parameter Setting
(Cont.)
2.7 Setting an Operating Environment
When ON is selected, pressing the [PAUSE] key will result that the LCD
Message Display shows the stop position fine adjustment value setting
screen.
<2>PARAMETER SET
POSITION +0.0mm
[FEED] key: Pressing the [FEED] key one time causes a –0.1mm change,
[RESTART] key: Pressing the [RESTART] key one time causes a +0.1mm
[RESTART]
[FEED]
up to –5.0 mm.
change, up to +5.0 mm.
POSITION +5.0mm
POSITION +0.0mm
POSITION -5.0mm
After selecting an auto forward wait, press the [PAUSE] key.
(10) Control Code Selection
This parameter is to choose a Control Code.
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears.
<2>PARAMETER SET
CODE AUTO
Use the [FEED] or [RESTART] key to select a desired option.
When “CODE MANUAL” is selected and the [PAUSE] key is pressed,
the LCD display will show the setting screen of CONTROL CODE1 to
CONTROL CODE3 as follows.
<2>PARAMETER SET
CONTROL CODE1 1B
[RESTART]
CONTROL CODE1 FF
CONTROL CODE1 FE
CONTROL CODE1 FD
[FEED]
CONTROL CODE1 02
CONTROL CODE1 01
CONTROL CODE1 00
E2-22
2. PRINTER SETUP ENGLISH VERSION EO1-33047
2.7.1 Parameter Setting
(Cont.)
2.7 Setting an Operating Environment
After setting the control code for Control Code 1, press the [PAUSE]
key to show the CONTROL CODE2 screen. In a same manner, press the
[PAUSE] key after setting the control code for Control Code 2 to display
the CONTROL CODE3 screen.
CONTROL CODE1
[PAUSE]
CONTROL CODE2
CONTROL CODE3
[PAUSE]
Press the [PAUSE] key after setting the control code for Control Code 3.
(11) Strip Wait Status Selection
This parameter is to choose when the printer sends a strip wait status
(05H) to a host in response to a status request command.
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears.
<2>PARAMETER SET
PEEL OFF STS OFF
Use the [FEED] or [RESTART] key to select a desired option.
[RESTART]
[FEED]
PEEL OFF STS OFF
A strip wait status is sent when the printer
receives the next issue command and the
previously printed label is waiting to be removed.
PEEL OFF STS ON
A strip wait status is sent when a printed label
is waiting to be removed.
After selecting the Strip Wait Status, press the [PAUSE] key.
(12) FEED Key Function Selection
This parameter is to choose the function of the [FEED] key.
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears.
<2>PARAMETER SET
FEED KEY FEED
Use the [FEED] or [RESTART] key to select a desired option.
[RESTART]
[FEED]
FEED KEY FEED
The [FEED] key will feed one media when
pressed.
FEED KEY PRINT
The [FEED] key will print the data in the
Image Buffer (The last printed data)
After selecting the FEED key function, press the [PAUSE] key.
E2-23
2. PRINTER SETUP ENGLISH VERSION EO1-33047
K
P
]
2.7.1 Parameter Setting
(Cont.)
anji code selection is not supported
by the QM model as the Kanji ROMs
are not installed.
ressing the [FEED] or
[RESTART
change in the Euro Code value.
NOTE:
NOTE:
key causes 1 byte
2.7 Setting an Operating Environment
(13) KANJI Code Selection
This parameter is to choose a KANJI code.
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears.
<2>PARAMETER SET
KANJI CODE TYPE1
Use the [FEED] or [RESTART] key to select a desired option.
[RESTART]
[FEED]
KANJI CODE TYPE1
KANJI CODE TYPE2
Windows code
Original code
After selecting a Kanji code, press the [PAUSE] key.
(14) EURO Code Selection
This parameter is to choose a Euro code (€).
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears.
<2>PARAMETER SET
EURO CODE B0
Use the [FEED] or [RESTART] key to select a desired option.
[RESTART]
EURO CODE 20
EURO CODE 21
[FEED]
EURO CODE FE
EURO CODE FF
After selecting a Euro code, press the [PAUSE] key.
E2-24
2. PRINTER SETUP ENGLISH VERSION EO1-33047
f
A
A
A
A
A
A
f
A
f
2.7.1 Parameter Setting
(Cont.)
1. It is recommended that this
unction should be activated when
high quality printing such as bar
codes printing is required.
Otherwise, choose OFF.
2. When a broken element is found,
the printer stops, displaying
“HEAD ERROR”. The error
state can be cleared by pressing
the [RESTART] key, but if the
broken element affects bar code
readability or actual operations,
please replace the print head with
a proper one.
NOTES:
2.7 Setting an Operating Environment
(15) Auto Print Head Check Selection
This parameter is to choose whether to perform the Auto Print Head
Check function at the power on time. When “<2>PARAMETER SET”
appears, press the [PAUSE] key until the following display appears.
<2>PARAMETER SET
UTO HD CHK OFF
Use the [FEED] or [RESTART] key to select a desired option.
[RESTART]
[FEED]
UTO HD CHK OFF
Auto print head broken element
check is not performed.
UTO HD CHK ON
Auto print head broken element
check is performed.
After selecting auto print head check, press the [PAUSE] key.
This parameter is to choose an ACK/BUSY timing of the Centronics
interface.
“TYPE1” has been chosen as default, but if a communication error occurs
or a communication is not properly made, change to “TYPE2”.
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears”.
<2>PARAMETER SET
CK/BUSY TYPE1
Use the [FEED] or [RESTART] key to select a desired option.
[RESTART]
[FEED]
CK/BUSY TYPE1
A rise of ACK signal and a release o
BUSY occur at the same time.
CK/BUSY TYPE2
fall of ACK signal and a release o
BUSY occur at the same time.
After selecting an ACK/BUSY timing, press the [PAUSE] key.
E2-25
2. PRINTER SETUP ENGLISH VERSION EO1-33047
2.7.1 Parameter Setting
(Cont.)
When “WEB PRINTER ON” is
selected, the status of the printer
connected in a network can be
checked through the Web browser.
NOTE:
2.7 Setting an Operating Environment
(17) Web Printer Function Selection
This parameter is to choose whether to use the printer as a web printer.
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears.
<2>PARAMETER SET
WEB PRINTER OFF
Use the [FEED] or [RESTART] key to select a desired option.
[RESTART]
[FEED]
WEB PRINTER OFF
WEB PRINTER ON
Unavailable
Available
After selecting the Web printer function, press the [PAUSE] key.
(18) Input Prime Selection
This parameter is to choose whether to enable a reset operation when
INIT signal is ON.
Normally, when the printer receives a reset request signal (nInit signal)
from the host via Centronics interface, the printer will be reset and turn to
the idle state.
When the INPUT PRIME parameter is set to OFF, the printer is reset but
does not turn to idle.
When this parameter is set to ON, the host sends an INIT signal and the
printer turns to idle each time the printer is turned on. If you would like
to avoid this processing, set this parameter to OFF.
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears.
<2>PARAMETER SET
INPUT PRIME ON
Use the [FEED] or [RESTART] key to select a desired option.
[RESTART]
[FEED]
INPUT PRIME ON
INPUT PRIME OFF
Available
Unavailable
After selecting the Input Prime, press the [PAUSE] key.
E2-26
2. PRINTER SETUP ENGLISH VERSION EO1-33047
2.7.1 Parameter Setting
(Cont.)
2.7 Setting an Operating Environment
(19) Ribbon Near End Selection
This parameter is to choose the remaining ribbon length where the ribbon
near end is detected.
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears.
<2>PARAMETER SET
RBN NEAR END 70m
Use the [FEED] or [RESTART] key to select a desired option.
[RESTART]
[FEED]
RBN NEAR END 70m
Near end is detected when the remaining
ribbon is 70m long.
RBN NEAR END 30m
Near end is detected when the remaining
ribbon is 30m long.
RBN NEAR END OFF
Ribbon end is not detected.
After selecting the ribbon near end function, press the [PAUSE] key.
(20) Expansion I/O Interface Type Selection
This parameter is to choose a type of the Expansion I/O interface
operating mode.
This parameter should be set depending on the expansion I/O control
specification of the device to be connected via the expansion I/O
interface. For details, refer to the External Equipment Interface Specification.
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears.
<2>PARAMETER SET
EX.I/O TYPE1
Use the [FEED] or [RESTART] key to select a desired option.
[RESTART]
[FEED]
EX.I/O TYPE1
EX.I/O TYPE2
TYPE1: Standard mode
TYPE2: Inline mode
After selecting an Expansion I/O Interface type, press the [PAUSE] key.
E2-27
2. PRINTER SETUP ENGLISH VERSION EO1-33047
I
2.7.1 Parameter Setting
(Cont.)
f the printer and the PC are
connected by USB, plug & play will
be automatically enabled, regardless
of the setting of this parameter.
NOTE:
2.7 Setting an Operating Environment
(21) Plug & Play Selection
This parameter is to choose whether to enable a Plug & Play function.
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears.
<2>PARAMETER SET
PLUG & PLAY OFF
Use the [FEED] or [RESTART] key to select a desired option.
[RESTART]
[FEED]
PLUG & PLAY OFF
PLUG & PLAY ON
Unavailable
Available
After selecting a Plug & Play, press the [PAUSE] key.
(22) Label End/Ribbon Error Selection
This parameter is to choose a printing process when a label end or ribbon
error is detected.
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears.
<2>PARAMETER SET
LBL/RBN END TYP1
Use the [FEED] or [RESTART] key to select a desired option.
[RESTART]
[FEED]
LBL/RBN END TYP1
TYPE1: When a label end/ribbon error is
detected in the middle of printing, printing is
immediately paused.
LBL/RBN END TYP2
TYPE2: When a label end/ribbon error is
detected in the middle of printing, the printer
prints the half-finished label as far as
possible, and stops when the next label is at
the home position.
After selecting a Label End/Ribbon Error type, press the [PAUSE] key.
E2-28
2. PRINTER SETUP ENGLISH VERSION EO1-33047
2.7.1 Parameter Setting
(Cont.)
2.7 Setting an Operating Environment
(23) Pre-Strip Selection
This parameter is to choose whether to activate the Pre Strip function.
When this parameter is set to ON (Available), the top edge of a label is
separated (pre-stripped) from the backing paper before the label is printed.
This function is intended to make the strip issue easier in case the labels
are hard to strip due to the label intensity, adhesive power, or the printing
speed.
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears.
<2>PARAMETER SET
PRE PEEL OFF OFF
Use the [FEED] or [RESTART] key to select a desired option.
[RESTART]
[FEED]
PRE PEEL OFF OFF
PRE PEEL OFF ON
Unavailable
Available
When ON is selected, pressing the [PAUSE] key enables the adjustment
value setting.
P.P.FEED +9.9mm
[RESTART]
P.P.FEED +9.8mm
P.P.FEED +9.7mm
[FEED]
P.P.FEED -2.3mm
P.P.FEED -2.4mm
P.P.FEED -2.5mm
After setting an adjustment value, press the [PAUSE] key to make a prestrip function test.
When the [FEED] key is pressed, the printer feeds a label.
If the label stops with its top edge aligning with the strip shaft edge, the
adjustment value has been properly set. Press the [PAUSE] key to go to
the next parameter setting.
If further adjustment is required, press the [RESTART] key to return to
the adjustment value setting.
E2-29
2. PRINTER SETUP ENGLISH VERSION EO1-33047
2.7.1 Parameter Setting
(Cont.)
2.7 Setting an Operating Environment
(24) Reverse Feed Speed Selection
This parameter is to choose a reverse feed speed.
In the strip issue, the back feed speed of 3”/sec. may cause a shortage of
feed amount due to a lack of torque, slippery media surface, etc. In such
case, reduce the back feed speed to 2”/sec. to secure the feed amount.
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears.
<2>PARAMETER SET
BACK SPEED STD
Use the [FEED] or [RESTART] key to select a desired option.
[RESTART]
[FEED]
BACK SPEED STD
BACK SPEED LOW
STD: 3 inch/second
LOW: 2 inch/second
After selecting the Back Feed Speed, press the [PAUSE] key.
(25) Maxi Code Specification Selection
This parameter is to choose a Maxi code specification.
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears.
<2>PARAMETER SET
MAXI CODE TYPE1
Use the [FEED] or [RESTART] key to select a desired option.
[RESTART]
[FEED]
MAXI CODE TYPE1
TYPE1: Compatible specification
with the B-X series
MAXI CODE TYPE2
TYPE2: Specification for specific
home delivery company
After selecting a Maxi code specification, press the [PAUSE] key.
E2-30
2. PRINTER SETUP ENGLISH VERSION EO1-33047
p
2.7.1 Parameter Setting
(Cont.)
NOTE:
When the print tone is too light, turn
up the print tone in the positive (+)
direction first. If the print tone does
not improve by the print tone fine
adjustment, choose TONE TABLE
TYPE 2. Please do not turn up the
rint tone excessively, as doing this
may cause ribbon wrinkles.
2.7 Setting an Operating Environment
(26) Keyboard Interface Selection
This parameter is to choose a keyboard interface.
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears.
<2>PARAMETER SET
KB I/F OFF
Use the [FEED] or [RESTART]key to select a desired option.
[RESTART]
[FEED]
KB I/F OFF
KB I/F KB60(1)
KB I/F KB60(2)
KB I/F KB80
Not used.
KB-60 old version
KB-60 current version
KB-80
After selecting a keyboard interface, press the [PAUSE] key.
(27) Strip Motor Torque Selection
This parameter is to choose a strip motor torque.
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears.
<2>PARAMETER SET
PEEL OFF TRQ R0
Use the [FEED] or [RESTART]key to select a desired option.
[RESTART]
[FEED]
PEEL OFF TRQ R0
PEEL OFF TRQ R1
PEEL OFF TRQ R2
PEEL OFF TRQ R3
R0: Low
R1:
R2:
R3: High
After selecting a strip motor torque, press the [PAUSE] key.
(28) Print Head Applied Current Table Selection
This parameter is to choose the applied current level to the print head.
When “<2>PARAMETER SET” appears, press the [PAUSE] key until
the following display appears.
<2>PARAMETER SET
TONE TABLE TYPE1
Use the [FEED] or [RESTART] key to select a desired option.
[RESTART]
[FEED]
TONE TABLE TYPE1
TONE TABLE TYPE2
Standard table
Additional table 1
After selecting the print head applied current table, press the [PAUSE]
key.
E2-31
2. PRINTER SETUP ENGLISH VERSION EO1-33047
s
2.7.2 Dump Mode Setting
NOTES:
1. When “ON DEMAND” is
elected, it is required to choose a
printing method again and press
the [PAUSE] key to print the
subsequent data until the all data
has been printed.
2 If an error occurs during
dumping, the printer will display
an error message and stop
printing. The error can be
cleared by pressing the [PAUSE]
key, and then the display will
show “<4>DUMP MODE”
again.
After a recovery from the error
the printer will not start printing
automatically.
2.7 Setting an Operating Environment
While “<4>DUMP MODE” is displayed on the LCD Message Display,
press the [PAUSE] key to enter the Dump Mode.
In the Dump Mode, data in the receive buffer are printed. Data are
expressed in hexadecimal values. This operation allows the user to verify
programming commands or debug the program.
When “<4>DUMP MODE” appears, press the [PAUSE] key.
<4>DUMP MODE
BUFFER RS-232C
Use the [FEED] or [RESTART] key to choose a receive buffer to be
dumped.
Interface Media length*
RS-232C 198.2m
Centronics 198.2m
Network Interface 198.2m
BASIC 1 2m
BASIC 2 2m
USB 198.2m
RFID 2m
*: Media length required for printing all data in the receive buffer.
E2-33
2. PRINTER SETUP ENGLISH VERSION EO1-33047
F
2.7.3 BASIC Expansion Mode
NOTE:
or the BASIC enable setting mode,
refer to the B-SA4T Series Key Operation Specification stored in the
CD-ROM.
2.7 Setting an Operating Environment
While “<5>EXPAND MDOE” is displayed on the LCD Message Display,
press the [PAUSE] key to enter the BASIC Expansion Mode.
In the BASIC Expansion Mode, it is possible to execute the BASIC
expansion mode program under the following conditions.
• The BASIC expansion mode program has already been loaded.
• The BASIC enable setting mode is selected.
The basic expansion mode ends when the basic expansion program is
exited.
When “<5>EXPAND MODE” appears, press the [PAUSE] key.
<5>EXPAND MODE
When the [PAUSE] key is pressed, BASIC program is executed.
E2-34
2. PRINTER SETUP ENGLISH VERSION EO1-33047
2.7.4 Automatic Calibration
2.7 Setting an Operating Environment
While “<6>AUTO CALIB” is displayed on the LCD Message Display,
press the [PAUSE] key to enter the Automatic Calibration Mode.
In the Automatic Calibration Mode, whether to activate the automatic
calibration at a power on time or not is selectable. When the automatic
calibration is activated, the printer feeds the media for about 160 mm
each time the power is turned on or the Top Cover is opened, to detect a
print start position.
When “<6>AUTO CALIB” appears, press the [PAUSE] key.
Use the [FEED] or [RESTART] key to select a desired option.
After selecting the automatic calibration, press the [PAUSE] key.
<6>AUTO CALIB
OFF
[RESTART]
OFF
ON TRANS.
[FEED]
ON REFLECT
NOTES:
1. This function is available only when the media pitch is 10.0 mm to 150.0
mm.
2. When this function is activated, the media length, effective print length,
and sensor type specified in the command are ignored.
3. When the printer cannot find a print start position properly, it will
continue to feed the media for up to 500.0 mm. If that does not work, the
printer will stop, resulting in a paper jam.
4. During an automatic calibration, the printer also feeds the ribbon.
5. An automatic forward feed is not performed immediately after an
automatic calibration, even if the auto forward wait parameter is set to
ON.
Not activated
Activated
(Feed gap sensor)
Activated
(Black mark sensor)
E2-35
2. PRINTER SETUP ENGLISH VERSION EO1-33047
2.7.5 LAN Setting
2.7 Setting an Operating Environment
While “<7>LAN” is displayed on the LCD Message Display, press the
[PAUSE] key to enter the LAN Setting Mode.
In the LAN Setting Mode, whether to enable the LAN communication
and SNMP or not is selectable.
When “<7>LAN” appears, press the [PAUSE] key.
<7>LAN
ON SNMP ON
Use the [FEED] or [RESTART] key to select a desired option.
[RESTART]
[FEED]
OFF
ON SNMP ON
ON SNMP OFF
LAN is disabled.
LAN and SNMP are
enabled
LAN is enabled but
SNMP is disabled.
After selecting the LAN setting, press the [PAUSE] key.
E2-36
2. PRINTER SETUP ENGLISH VERSION EO1-33047
2.7.6 Real Time Clock Setting
The Real Time Clock Setting is
effective only when an optional Real
Time Clock, B-SA704-RTC-QM-R, is
installed.
Use the [FEED] or [RESTART] key
to set the value.
NOTE:
NOTE:
2.7 Setting an Operating Environment
While “<8>RTC SET” is displayed on the LCD Message Display, press
the [PAUSE] key to enter the Real Time Clock Setting Mode.
The Real Time Clock Setting Mode contains the following sub menus.
Each time the [PAUSE] key is pressed, the sub menus are displayed
sequentially.
(1) Date setting (Year, Month, Day)
(2) Time setting (Hour, Minute, Second)
(3) Low battery check setting
(4) RTC data renewal timing setting
(1) Date Setting
This parameter is to set the Year, Month, and Day, in order.
When “<8>RTC SET” appears, press the [PAUSE] key.
Press the [PAUSE] key to set the date.
<8>RTC SET
DATE 05/01/01
<8>RTC SET
DATE Y 06
<8>RTC SET
DATE M 06/03
/01/01
[PAUSE]
[PAUSE]
/01
Year
Month
<8>RTC SET
DATE D 06/03/01
Day
After selecting the date, press the [PAUSE] key.
(2) Time Setting
This parameter is to set the Hour, Minute, and Second, in order.
<8>RTC SET
TIME 00/00/00
Press the [PAUSE] key to set the time.
<8>RTC SET
TIME H 10
<8>RTC SET
TIME M 10/30
<8>RTC SET
TIME S 10/30/00
/01/01
[PAUSE]
/01
[PAUSE]
Hour
Minute
Second
After selecting the time, press the [PAUSE] key.
E2-37
2. PRINTER SETUP ENGLISH VERSION EO1-33047
A
l
2.7.6 Real Time Clock Setting
(Cont.)
1. Be sure to load the battery and set
the low battery check function to
ON whenever the real time clock
is used. If the battery is not
loaded or the battery voltage is
low, the real time clock data is
erased at the power off time.
2. When the low battery check
function is set to ON and if the
battery voltage is 1.9V or less, the
printer will result in a “LOW
BATTERY” error and stop at the
power on time. As a restart is
invalidated in this case, hold
down the [RESTART] key to
cause the printer to enter
<1>RESET mode, access the Rea
Time Clock setting mode, and set
the low battery function to OFF.
NOTE:
2.7 Setting an Operating Environment
(3) Low Battery Check Setting
This parameter is to choose whether to activate the low battery check
function or not.
<8>RTC SET
LOW BATT. CHECK
Press the [PAUSE] key to set.
[RESTART]
[FEED]
LOW BATT. ON
LOW BATT. OFF
Low battery check is
activated.
Low battery check is not
activated.
After selecting the low battery check, press the [PAUSE] key.
(4) RTC Data Renewal Timing Setting
This parameter is to choose the RTC data renewal timing.
<8>RTC SET
RENEWAL
Press the [PAUSE] key to set.
[RESTART]
[FEED]
After selecting the RTC data renewal timing, press the [PAUSE] key.
The current date is displayed.
<8>RTC SET
DATE 06/03/01
Press the [FEED] and [RESTART] keys at the same time to return to the
<8>RTC SET display.
<8>RTC SET
RENEWAL BATCH
Batch print is possible. However, the same time is
printed on the all media issued in a batch because
the real time clock data is read only for the first
media.
RENEWAL PAGE
real time can be printed on each media. However,
the printer needs to stop the motion before printing
each media to read the real time clock data.
E2-38
2. PRINTER SETUP ENGLISH VERSION EO1-33047
[
[
[
[
[
[
[
[
2.7.7 IP Address Setting
(TCP/IP)
Power OFF
While holding down the [FEED] and
[PAUSE] keys, turn on the printer.
<1>DIAG. Vx.x
[FEED]
<2>PARAMETER SET
[FEED]
<3>ADJUST SET
[FEED]
<4>TEST PRINT
[FEED]
<5>SENSOR ADJ.
[FEED]
<6>RAM CLEAR
[FEED]
<7>IP ADDRESS
[FEED]
<8>BASIC
FEED]
<9>FOR FACTORY
FEED]
[RESTART]
RESTART]
RESTART]
[RESTART]
RESTART]
[RESTART]
RESTART]
RESTART]
RESTART]
2.7 Setting an Operating Environment
When the printer is connected to a PC through TCP/IP by using a LAN
cable, it is necessary to set an IP address in the System Mode for system
administrators.
The System Mode for system administrators consists of the following
menus.
<1>DIAG. Vx.x This menu is used to check and print the printer
system information and maintenance counter
status.
<2>PARAMETER SET
This menu is used to set the printer parameters.
<3>ADJUST SET This menu is used to make a fine adjustment of a
print start position, cut position, etc.
<4>TEST PRINT This menu is used to perform print tests.
<5>SENSOR ADJ. This menu is used to check the sensor statuses
and adjust each sensor.
<6>RAM CLEAR This menu is used to perform a RAM clear.
DO NOT USE this menu.
<7>IP ADDRESS This menu is used to set an IP address.
<8>BASIC This menu is used to enable the printer to use
Basic program.
<9>FOR FACTORY This menu is intended for an in-process
inspection. Do not use this menu.
E2-39
2. PRINTER SETUP ENGLISH VERSION EO1-33047
[
]
2.7.7 IP Address Setting
(TCP/IP) (Cont.)
2.7 Setting an Operating Environment
In this section, how to set the IP address is described.
First, you need to access the System Mode for system administrators.
1. While holding down the [FEED] and [PAUSE] keys, turn on the
printer.
2. When “<1>DIAG” appear s on the LCD Message Display, release the
[FEED] and [PAUSE] keys.
Now, the printer is in the System Mode for system administrators.
3. Press the [FEED] or [RESTART] key until “<7>IP ADDRESS”
appears on the LCD Message Display.
4. Press the [PAUSE] key to enter the IP Address Setting Mode.
The IP Address Setting Mode contains the following sub menus. To
enter each sub menu, press the [PAUSE] key.
<7>IP ADDRESS
PRINTER IP ADRES
[RESTART]
<7>IP ADDRESS
GATEWAY IP ADRES
[RESTART]
[FEED]
[FEED]
<7>IP ADDRESS
SUBNET MASK
[RESTART]
<7>IP ADDRESS
SOCKET PORT
RESTART
<7>IP ADDRESS
DHCP
[RESTART]
<7>IP ADDRESS
DHCP CLIENT ID
[RESTART]
<7>IP ADDRESS
DHCP HOST NAME
[RESTART]
[FEED]
[FEED]
[FEED]
[FEED]
[FEED]
E2-40
2. PRINTER SETUP ENGLISH VERSION EO1-33047
A
p
2.7.7 IP Address Setting
(TCP/IP) (Cont.)
1. Set each 3-digit value by using
the
[RESTART] key: Increment
[FEED] key: Decrement
Range: 0 to 255
2. Press the [PAUSE] key to move
the cursor to the next 3-digit
value.
3. After the last 3-digit value is set,
press the
Gateway IP Address Setting.
fter the last 3-digit value is set,
ress the [PAUSE] key to go to
Subnet Mask Setting.
NOTES:
[RESTART] or [FEED] key.
[PAUSE] key to go to
NOTE:
2.7 Setting an Operating Environment
(1) Printer IP Address
This parameter is to set an IP address.
<7>IP ADDRESS
PRINTER IP ADRES
[PAUSE]
<7>IP ADDRESS
. 168 . 010 . 020
192
[PAUSE]
<7>IP ADDRESS
192 . 168
<7>IP ADDRESS
192 . 168 . 010
<7>IP ADDRESS
192 . 168 . 010 . 020
<7>IP ADDRESS
GATEWAY IP ADRES
. 010 . 020
[PAUSE]
. 020
[PAUSE]
[PAUSE]
(2) Gateway IP Address
This parameter is to set a Gateway IP address.
<7>IP ADDRESS
GATEWAY IP ADRES
[PAUSE]
<7>IP ADDRESS
192 . 168 . 010 . 020
[PAUSE]
<7>IP ADDRESS
192 . 168 . 010 . 020
[PAUSE]
<7>IP ADDRESS
192 . 168 . 010 . 020
[PAUSE]
<7>IP ADDRESS
192 . 168 . 010 . 020
[PAUSE]
<7>IP ADDRESS
SUBNET MASK
E2-41
2. PRINTER SETUP ENGLISH VERSION EO1-33047
A
p
[
2.7.7 IP Address Setting
(TCP/IP) (Cont.)
fter the last 3-digit value is set,
ress the [PAUSE] key to go to
Socket Port Setting.
1. Pressing the [PAUSE] key
while “PORT ON 08000” is
displayed allows you to set the
port number.
2. Set a number for each digit by
using the
[FEED] key.
[RESTART] key: Increment
[FEED] key: Decrement
Range: 00000 to 65535
A number exceeding 65535 will
be automatically corrected to
65535.
3. Be careful not to set the same
port number that other
applications are using.
4. Press the [PAUSE] key to move
the cursor to the next digit.
5. After the last digit is set, press
the
DHCP Setting.
NOTE:
NOTES:
[RESTART] or
[PAUSE] key to go to
2.7 Setting an Operating Environment
(3) Subnet Mask
This parameter is to set a Subnet Mask.
<7>IP ADDRESS
SUBNET MASK
[PAUSE]
<7>IP ADDRESS
255 . 255 . 255 . 000
[PAUSE]
<7>IP ADDRESS
255 . 255 . 255 . 000
[PAUSE]
<7>IP ADDRESS
255 . 255 . 255 . 000
[PAUSE]
<7>IP ADDRESS
255 . 255 . 255 . 000
[PAUSE]
<7>IP ADDRESS
SOCKET PORT
(4) Socket Port
This parameter is to enable a socket port and set a socket number.
SOCKET PORT
[PAUSE]
[RESTART] or [FEED]
PORT ON 08000 PORT OFF -----
[PAUSE]
PORT ON 08000
Enter a number for each digit of the
port number with the [RESTART] or
FEED] key.
PORT ON 08000
[PAUSE]
PORT ON 08000
[PAUSE]
<7>IP ADDRESS
DHCP
E2-42
2. PRINTER SETUP ENGLISH VERSION EO1-33047
P
y
A
A
2.7.7 IP Address Setting
(TCP/IP) (Cont.)
NOTE:
ressing the [PAUSE] key while
“DHCP ON” is displayed allows
ou to set a DHCP client ID.
NOTES:
1. Code used to enter a DHCP
client ID is selectable between
ASCII code (alphanumeric) and
Hex code.
2. Set a character or value for
each byte by using the
[RESTART] or [FEED] key.
[RESTART] key: Increment
[FEED] key: Decrement
3. Press the [PAUSE] key to enter
the next byte. Repeat this until
16th byte is entered.
4. A DHCP ID can be used to
check what IP address is
assigned to which client on a
DHCP server. If a DHCP ID is
not assigned, MAC address of a
network device (LAN card or
LAN interface board) will be
notified to the server as a
DHCP ID instead.
A DHCP ID is a 16-byte
character string. As “FFH”
(hex. code) is recognized as a
terminator, if the top byte of
DHCP ID is “FFH”, it is
considered that a DHCP ID is
not assigned.
(5) DHCP
This parameter is to enable DHCP.
<7>IP ADDRESS
DHCP
<7>IP ADDRESS
DHCP OFF
[PAUSE]
[RESTART] or [FEED]
<7>IP ADDRESS
DHCP ON
<7>IP ADDRESS
DHCP CLIENT ID
(6) DHCP Client ID
This parameter is to set a DHCP client ID.
<7>IP ADDRESS
DHCP CLIENT ID
[PAUSE]
[FEED] or [RESTART]
MODE ASCII
DHCP CLIENT ID
SCII Code
[PAUSE]
MODE ASCII
BCDEFGHIJKLMNOP
Enter a character or a value for each of 1st byte to 16th
byte sequentially using the [FEED] or [RESTART] key.
[PAUSE]
2.7 Setting an Operating Environment
[PAUSE]
MODE HEX
DHCP CLIENT ID
[PAUSE]
4142434445464748
494A4B4C4D4E4F50
Hex. Code
[PAUSE]
E2-43
2. PRINTER SETUP ENGLISH VERSION EO1-33047
A
A
2.7.7 IP Address Setting
(TCP/IP) (Cont.)
NOTE:
fter the 16th byte of the DHCP
host name is set, press the
[PAUSE] key. At this time, the
display will turn to “<7>IP
DDRESS”.
2.7 Setting an Operating Environment
(7) DHCP Host Name
This parameter is to set a DHCP host name.
<7>IP ADDRESS
DHCP HOST NAME
[PAUSE]
MODE ASCII
Enter a character or a value for each of 1st
[PAUSE]
<7>IP ADDRESS
byte to 16th byte sequentially using the [FEED]
or [RESTART] key.
ASCII code and Hex. code correspondence table
Upper 4 bits
Lower 4 bits
0 SP0 @P ` p
1 ! 1 AQa q
2 “ 2 B R b r
3 # 3 C S c s
4 $ 4 DT d t
5 %5 E Ue u
6 &6 F Vf v
7 ‘ 7 G Wg w
8 ( 8 HXh x
9 ) 9 I Yi y
A * : J Z j z
B + ; K[ k {
C , < L \ l |
D - = M] m}
E . > N^ n
F / ? O_ o
2 3 4 5 6 7
SP = Space (Example) To enter “TOSHIBA” in Hex. code:
54 4F 53 48 49 42 41
When the system mode settings have been completed, turn off the printer.
E2-44
2. PRINTER SETUP ENGLISH VERSION EO1-33047
N
I
2.8 Installing the Printer Drivers
2.8 Installing the Printer Drivers
2.8.1 Introduction
This manual describes how to install the TOSHIBA printer driver for the TOSHIBA bar code printer on your
Windows host computer; install and delete the printer driver, the procedure for adding the LAN port, cautions and
limitations.
The examples provided here illustrate the procedure for installing the printer driver version V7.0 for the B-SA4T
series.
2.8.2 General Description
(1) Features
Once you install the TOSHIBA printer driver on your Windows host computer, you can use the TOSHIBA bar
code printer, as well as the easy-to-use general printers.
You can use this printer by connecting a parallel interface cable (printer cable), a USB cable, or a LAN cable to
your host computer.
(2) System Requirements
To install the TOSHIBA printer driver on your host computer, the following system and environment are
required:
• Operating system: Windows 98, Windows Me, Windows 2000, Windows XP
• Hardware: A DOS-/V (IBM PC/AT compatible) machine running an above operating system.
• Interface: • Parallel interface conforming to the IEEE1284 standard
• USB interface
• LAN interface
2.8.3 Installing the Printer Driver
The installation procedure differs depending on the interface connected to the printer and the operation system you are
using. Please install the printer driver by performing the appropriate procedure.
If the previous version of the printer driver has been installed on your host computer , be sure to uninstall it before you
install this printer driver. (Refer to Section 2.8.4 Uninstalling the Printer Driver.)
To print via your network, please install the printer driver by performing the installation procedure for the parallel
interface, and also perform the following:
1. In the procedure, select “LPT1” for the port.
2. After installation of the printer driver is completed, add the LAN port by referring to Section 2.8.5 Adding/Deleting a LAN Port, and specify the LAN port.
(1) Parallel Interface
To use the parallel interface, the following settings are required, after installing the printer driver:
For Windows 98/Me: Open the printer properties. Select the “Details” tab and click on the [Spool
Settings…] button. The “Spool Settings” dialog box is displayed. Select
“Disable bi-directional support for this printer”.
For Windows 2000/XP: Open the printer properties and select the “Ports” tab. Mark off the “Enable
bidirectional support” checkbox.
OTE:
n case of the B-SX4T or B-SX5T series, make sure that the Centronics interface type is set to SPP (default).
E2-45
2. PRINTER SETUPENGLISH VERSION EO1-33047
2.8 Installing the Printer Drivers
Windows 98/Me
Select “Settings” – “Printers” from the “Start” menu to open the printer folder.
(1)
(2) Double-click on the “Add Printer” icon. The Add Printer Wizard runs. Click on the [Next] button.
(3) Select “Local printer”, then click on the [Next] button. The screen listing “Manufacturers and
Printers” is displayed.
(4) Click on the [Have Disk…] button. The “Install From Disk” dialog box is displayed.
Specify the “\driver” folder in the CD-ROM drive, then click on the [OK] button.
NOTE:
The latest printer driver is available from the web site.
(http://www.toshibatec-ris.com/products/barcode/download/index.html)
(5) Select the printer to be installed from “Printers” list, then click on the [Next] button.
Driver name Model Driver name Model Driver name Model
(9) The “Use Existing Driver” screen is displayed. Select “Replace existing driver”, then click on the
[Next] button. If you install the printer driver for the first time, this screen is not displayed.
(10) Change the printer name if necessary, and select whether or not you use the printer as the default
printer (“Yes” or “No”). Click on the [Next] button.
(11) Select whether or not the printer will be shared with other network users (“Shared” or “Not shared”).
Click on the [Next] button.
(12) Select whether or not the test page will be printed (“Yes” or “No”), then click on the [Finish] button.
(13) If the “Digital Signature Not Found” screen is displayed, click on the [Yes] button.
(14) When the “Completing the Add Printer Wizard” screen is displayed, click on the [Finish] button.
(15) When installation is completed, the new printer icon is added in the “Printers” folder.
E2-49
2. PRINTER SETUP ENGLISH VERSION EO1-33047
(2) USB INTERFACE
Installation starts by the operating system’s plug-and-play function.
Windows 98/Me
(1) Turn the printer ON, then connect it to your host computer with the USB cable.
The “New Hardware Found” dialog box is displayed, and “USB Device” is detected.
(2) After a while, the “Add New Hardware Wizard” dialog box is displayed.
Select “Specify the location of the driver (Advanced)”, then click on the [Next] button.
2.8 Installing the Printer Drivers
E2-50
2. PRINTER SETUPENGLISH VERSION EO1-33047
2.8 Installing the Printer Drivers
(3) Select “Search for the best driver for your device. (Recommended)”.
Mark the “Specify a location” checkbox, then click on the [Browse] button.
Specify “\driver” folder, then click on the [Next] button.
(4) Check to see that the “USB Printing Support” driver is detected, then click on the [Next] button.
E2-51
2. PRINTER SETUPENGLISH VERSION EO1-33047
2.8 Installing the Printer Drivers
(5) When the screen which indicates the USB Printing Support driver has been installed, is
displayed, click on the [Finish] button.
(6) After a while, “TEC B-SA4T” is detected as a new hardware.
(7) The “Add New Hardware Wizard” dialog box is displayed.
Select “Specify the location of the driver (Advanced)”, then click on the [Next] button.
E2-52
2. PRINTER SETUPENGLISH VERSION EO1-33047
2.8 Installing the Printer Drivers
(8) Select “Search for the best driver for your device. (Recommended)”.
Mark the “Specify a location” checkbox, then click on the [Browse] button.
Specify “\driver” folder, then click on the [Next] button.
(9) Check to see that the “TEC B-SA4T” driver is detected, then click on the [Next] button.
E2-53
2. PRINTER SETUPENGLISH VERSION EO1-33047
2.8 Installing the Printer Drivers
(10) Change the printer name if necessary, and select whether or not you use the printer as the default
printer (“Yes” or “No”). Click on the [Finish] button.
(11) When the screen, which indicates TEC B-SA4T has been installed, is displayed, click on the
[Finish] button.
(12) When installation is completed, the new printer icon is added in the “Printers” folder.
E2-54
2. PRINTER SETUPENGLISH VERSION EO1-33047
2.8 Installing the Printer Drivers
Windows 2000/XP
NOTE:
When plug-and-play printer installation in progress is stopped, be sure to delete the printer detected and
displayed on the “Device Manager” tab of the “System Properties” dialog box.
(1) Log on to your host computer as a member who has full control access privilege concerning the
printer settings.
(2) Turn the printer ON, then connect it to your host computer with the USB cable.
(3) “USB Device” is automatically detected, and “USB Printing Support” is automatically installed.
(4) After a while, for Windows XP, “TEC B-SA4T” is detected as a new device.
For Windows 2000, “Unknown” device is detected as a new device. In both cases, perform the
following steps, though dialog boxes for Windows XP are used.
(5) The “Found New Hardware Wizard” dialog box is displayed.
Select “No, not this time”, then click on the [Next] button.
E2-55
2. PRINTER SETUPENGLISH VERSION EO1-33047
2.8 Installing the Printer Drivers
(6) Select “Install from a list or specific location (Advanced)”, then click on the [Next] button.
(7) Select “Search for the best driver in these locations”.
Mark the “Include this location in the search” checkbox, then click on the [Browse] button.
Specify the “\driver” folder in the CD-ROM, then click on the [Next] button.
E2-56
2. PRINTER SETUPENGLISH VERSION EO1-33047
2.8 Installing the Printer Drivers
(8) When the dialog box below is displayed, click on the [Continue Anyway] button.
(9) When the “Completing the Found New Hardware Wizard” screen is displayed, click on the
[Finish] button.
(10) When installation is completed, the new printer icon is added in the “Printers” folder.
E2-57
2. PRINTER SETUPENGLISH VERSION EO1-33047
2.8 Installing the Printer Drivers
2.8.4 Uninstalling the Printer Driver
NOTE:
Before uninstalling the printer driver, be sure to complete all of printing, the status monitor, and properties
settings.
Windows 98/ME
(1) Select “Settings” – “Printers” from the “Start” menu to open the printer folder.
(2) Right-click on the printer driver icon to be deleted, then select “Delete”. The confirmation message is
displayed.
(3) Click on the [Yes] button to delete.
(4) After the printer driver icon is deleted, restart your host computer.
Windows 2000/XP
(1) Log on to your host computer as a member who has full control access privilege concerning the
printer settings.
(2) Select “Settings” – “Printers” from the “Start” menu to open the printer folder.
(3) Right-click on the printer driver icon to be deleted, then select “Delete”. The confirmation message is
displayed.
(4) Click on the [Yes] button to delete.
(5) After the printer icon is deleted, select “Server Properties” from “File” menu of the “Printers” folder.
(6) Select the printer driver to be deleted, then click on the [Remove] button. After the printer driver is
deleted, restart your host computer.
E2-58
2. PRINTER SETUPENGLISH VERSION EO1-33047
2.8 Installing the Printer Drivers
2.8.5 Adding/Deleting a LAN Port
To use the LAN interface, first, you have to make the following settings in “<7> IP ADDRESS” in the system
mode of the printer. (Refer to TOSHIBA TEC support representative.)
• Set the printer IP address (“PRINTER IP ADRES”), the gateway IP address (“GATEWAY IP ADRES”), and subnet mask (“SUBNET MASK”).
• Set the port number (“SOCKET PORT”).
Among these settings, the printer IP address and the port number are also required for adding a LAN port.
(1) Adding a LAN Port
Windows 98/ME
(1) Right-click on the printer icon. Select “Properties” to open the printer “Properties” dialog box.
(2) Select the “Details” tab, and click on the [Add Port…] button. The “Add Port” dialog box is
displayed.
(3) Select “Other”.
Select “Seagull Scientific TCP/IP Port” from the list, then click on the [OK] button.
(4) On the “Add Seagull TCP/IP Port” dialog box, enter the name or IP address, the port number, and the
port name. For the IP address and the port number, enter the same ones as you have set in “<7> IP ADDRESS” in the system mode of the printer. After entering these, click on the [OK] button.
(5) When addition of the port is completed, the port is added to the drop down list for “Print to the
following port”.
E2-59
2. PRINTER SETUPENGLISH VERSION EO1-33047
2.8 Installing the Printer Drivers
Windows 2000/XP
(1) Right-click on the printer icon. Select “Properties” to open the printer “Properties” dialog box.
(2) Select the “Ports” tab, and click on the [Add Port…] button. The “Printer Ports” dialog box is
displayed.
(3) Select “Seagull Scientific TCP/IP Port” from the “Available Printer Ports” list, then click on the [OK]
button.
(4) On the “Add Seagull TCP/IP Port” dialog box, enter the name or IP address, the port number, and the
port name. For the IP address and the port number, enter the same ones as you have set in “<7> IP ADDRESS” in the system mode of the printer. After entering these, click on the [OK] button.
(5) When addition of the port is completed, the port is added to the “Print to the following port(s)” list.
(2) Deleting a LAN Port
NOTE:
Before deleting a port, be sure to check if other printers also use it. If there are printers which use the port
to be deleted, change their port to another, before deleting the port.
Windows 98/ME
(1) Right-click on the printer icon. Select “Properties” to open the printer “Properties” dialog box.
(2) Select the “Details” tab, and click on the [Delete Port…] button.
(3) Select the port to be deleted, then click on the [OK] button.
(4) When deletion of the port is completed, the port is also deleted from the “Print to the following port”
list.
Windows 2000/XP
(1) Right-click on the printer icon. Select “Properties” to open the printer “Properties” dialog box.
(2) On the “Ports” tab, select the port to be deleted, then click on the [Delete Port] button.
(3) When deletion of the port is completed, the port is also deleted from the “Print to the following
port(s)” list.
E2-60
2. PRINTER SETUPENGLISH VERSION EO1-33047
2.8 Installing the Printer Drivers
2.8.6 Cautions
(1) Printer Driver Upgrades
• To upgrade the printer driver to this version, uninstall the previous version of the printer driver, before
installing this printer driver.
• Be sure to restart your host computer, after you upgrade the printer driver.
• When your operating system is Windows 98, or Windows Me, be sure to restart your host computer,
after you uninstall the previous version of the printer driver. Or, the printer driver is not upgraded
properly.
(2) Others
• If your operating system is Windows 2000 or Windows XP, when plug-and-play printer installation in
progress is stopped, be sure to delete the printer detected and displayed on the “Device Manager” tab of
the “System Properties” dialog box.
• Before uninstalling the printer driver, be sure to complete all of printing, the status monitor, and
properties settings.
• Before deleting a port, be sure to check if other printers also use it. If there are printers which use the
port to be deleted, change their port to another, before deleting the port.
E2-61
2. PRINTER SETUPENGLISH VERSION EO1-33047
2.8 Installing the Printer Drivers
2.8.7 Using the Printer Driver
For how to use the Printer Driver, please refer to the Help for Windows Printer Drivers screen.
1) Open the Properties screen of the Printer Driver.
2) Clicking on the About tab causes the following screen to appear.
Click on the [Help] button.
About tab
[Help] button
3) The Help for Windows Printer Drivers screen appears. This screen will provide how to use the printer
driver.
E2-62
2. PRINTER SETUP ENGLISH VERSION EO1-33047
r
p
2.9 Print Test
2.9 Print Test
After your operating environment has been set, perform a print test.
1. Perform a print test by using the Printer Driver or an Issue Command.
The printer driver’s Properties screen allows you to set the
communication conditions, media size, and other printing conditions
in accordance with your operating environment. For details, refer to
the Help for theWindows Printer Drivers screen.
Example: Stock tab display of the Printer Driver’s Properties Screen
Print Method
Senso
Label Ga
Issue Mode
Cut
Print Speed
Fine Adjustment
Print Method: Direct thermal or thermal transfer is selectable.
Sensor: Media sensor type is selectable.
Issue Mode: Batch or strip is selectable.
Cut: Whether to use the cutter or not is selectable.
Fine Adjustment:Adjustment values for the feed amount, cut/strip
position, etc. can be set.
2. Confirm the print test result.
• When a print start position, cut/strip position, or print tone needs to
be adjusted: ⇒ Section 2.10 Position and Print Tone Fine
Adjustment
• When pre-printed media is used, and if a print start position is not
When using an optional Cutter Module or Strip Module
It is necessary to set the issue mode, cut/strip position, etc. for the Printer
Driver or TPCL (TEC Printer Command Language) in accordance with
your printing condition.
For details of the TPCL, refer to the B-SA4T Series External Equipment Interface Specification stored in the CD-ROM.
Regarding how to use the Printer Driver, refer to the Help for theWindows Printer Drivers screen.
To gain maximum performance and life from the Cutter Module or Strip
Module, periodic cleaning is required.
Before starting a cleaning, be sure to TURN OFF the printer to avoid risk
of injury.
For details of cleaning, refer to Section 4.1.3 Optional Cutter Module
or Section 4.1.4 Optional Strip Module.
E2-64
2. PRINTER SETUP ENGLISH VERSION EO1-33047
[PAUSE]
[PAUSE]
[PAUSE]
[PAUSE]
[PAUSE]
[PAUSE
] [PAUSE]
[PAUSE]
[PAUSE]
[PAUSE]
[PAUSE]
t
2.10 Position and Print
Tone Fine
Adjustment
<3>ADJUST SET
<3>ADJUST SET
FEED ADJ.+10.0mm
<3>ADJUST SET
CUT ADJ. +10.0mm
<3>ADJUST SET
BACK ADJ. +5.0mm
<3>ADJUST SET
X ADJUST +50.0mm
2.10 Position and Print Tone Fine Adjustment
This section describes how to fine adjust a print start position, cut/strip
position, reverse feed amount, print tone, and ribbon motor torque.
When a fine adjustment is required, such as print start position, print tone,
etc, follow the procedure below.
1. Turn on the printer and confirm that “ONLINE” appears on the LCD
Message Display.
2. Press the [PAUSE] key to pause the printer.
3. Hold down the [RESTART] key for three seconds until “<1>RESET”
is displayed.
4. Press the [FEED] or [RESTART] key until “<3>ADJUST SET”
appears on the LCD Message Display.
5. When “<3>ADJUST SET. ” appears, press the [PAUSE] key to enter
the Parameter Fine Adjustment Mode.
The Parameter Fine Adjustment Mode contains the following sub menus.
Each time the [PAUSE] key is pressed, the sub menus are displayed
sequentially.
Feed Amount Fine Adjustment:
Feed amount to the print start position is fine adjusted.
Cut/Strip Position Fine Adjustment:
Cut position or strip position is fine adjusted.
Reverse Feed Amount Fine Adjustment:
Reverse feed amount is fine adjusted.
X-coordinate Fine Adjustment:
X-coordinate of a print position is fine adjusted.
<3>ADJUST SET
TONE ADJ.<T> +3
<3>ADJUST SET
TONE ADJ.<D> -2
<3>ADJUST SET
RBN ADJ <FW> -10
<3>ADJUST SET
RBN ADJ <BK> -5
<3>ADJUST SET
THRESHOLD<R>1.0V
<3>ADJUST SET
THRESHOLD<T>1.4V
Print Tone Fine Adjustment (Thermal transfer):
Print tone is fine adjusted for thermal transfer mode.
Print Tone Fine Adjustment (Thermal direct):
Print tone is fine adjusted for thermal direct mode.
Ribbon Motor Drive Voltage Fine Adjustment (Take-up motor):
Drive voltage of the ribbon take-up motor is fine adjusted.
Ribbon Motor Drive Voltage Fine Adjustment (Feed motor)
Drive voltage of the ribbon feed motor is fine adjusted.
Threshold Fine Adjustment (Black mark sensor):
Threshold for the black mark sensor is fine adjusted. See Section 2.11.
Threshold Fine Adjustment (Feed gap sensor):
Threshold for the feed gap sensor is fine adjusted. See Section 2.11.
NOTE:
The printer driver’s properties screen also has Parameter Fine Adjustmen
menu.
E2-65
2. PRINTER SETUP ENGLISH VERSION EO1-33047
P
–
P
3
2.10 Position and Print
Tone Fine
Adjustment (Cont.)
Choose a desired value by using the
[RESTART] or [FEED] key.
ressing the [FEED] key one time
causes a –0.1mm change, up to
50.0 mm.
ressing the [RESTART]key one
time causes a +0.1mm change, up
to +50.0 mm.
NOTES:
Print Start Position Fine Adjustment
[RESTART]
[FEED]
After selecting a fine adjustment value, press the [PAUSE] key.
•Example of Print Start Position Fine Adjustment
When setting +3.0 mm
Compared with “+0.0mm” position, the print start
position is shifted forward.
When setting +0.0 mm
When setting –3.0 mm
Compared with “+0.0mm” position, the print start
position is shifted backward.
<3>ADJUST SET
FEED ADJ.+10.0mm
FEED ADJ.+50.0mm
FEED ADJ.+49.9mm
FEED ADJ.+0.1mm
FEED ADJ.+0.0mm
FEED ADJ.-0.1mm
FEED ADJ.-49.9mm
FEED ADJ.-50.0mm
Feed Direction
Feed Direction
Feed Direction
2.10 Position and Print Tone Fine Adjustment
One label
Print Start Position
mm
One label
Print Start Position
3mm
One label
Print Start Position
E2-66
2. PRINTER SETUP ENGLISH VERSION EO1-33047
P
–
P
3
3
2.10 Position and Print
Tone Fine
Adjustment (Cont.)
Choose a desired value by using the
[RESTART] or [FEED] key.
ressing the [FEED] key one time
causes a –0.1mm change, up to
50.0 mm.
ressing the [RESTART]key one
time causes a +0.1mm change, up
to +50.0 mm.
NOTES:
Cut/Strip Position Fine Adjustment
[RESTART]
[FEED]
After selecting a fine adjustment value, press the [PAUSE] key.
•Example of Cut Position Fine Adjustment
When setting +3.0 mm
Compared with “+0.0mm” position, the cut position
is shifted forward.
When setting +0.0 mm
When setting –3.0 mm
Compared with “+0.0mm” position, the cut position
is shifted backward.
<3>ADJUST SET
CUT ADJ. +10.0mm
CUT ADJ.+50.0mm
CUT ADJ.+49.9mm
CUT ADJ.+0.1mm
CUT ADJ.+0.0mm
CUT ADJ.-0.1mm
CUT ADJ.-49.9mm
CUT ADJ.-50.0mm
Feed Direction
Feed Direction
2.10 Position and Print Tone Fine Adjustment
mm
Cut Position
Cut Position
mm
Feed Direction
Cut Position
E2-67
2. PRINTER SETUP ENGLISH VERSION EO1-33047
Label
Print Head
Backi
3
St
iti
r
St
iti
r
3
•Example of Strip Position Fine Adjustment
When setting +3.0 mm
Compared with “+0.0mm” position, the stop position
after printing is shifted forward.
When setting +0.0 mm
When setting –3.0 mm
Compared with “+0.0mm” position, the stop position
after printing is shifted backward.
Stop position after
printing
op pos
op pos
mm
on afte
printing
on afte
printing
mm
2.10 Position and Print Tone Fine Adjustment
Platen
Strip Plate
ng Paper
E2-68
2. PRINTER SETUP ENGLISH VERSION EO1-33047
P
–
P
2.10 Position and Print
Tone Fine
Adjustment (Cont.)
NOTES:
Choose a desired value by using the
[RESTART] or [FEED] key.
ressing the [FEED] key one time
causes a –0.1mm change, up to
9.9 mm.
ressing the [RESTART]key one
time causes a +0.5mm change, up
to +9.9 mm.
Reverse Feed Amount Fine Adjustment
[RESTART]
[FEED]
After selecting a fine adjustment value, press the [PAUSE] key.
• Example of Reverse Feed Amount Fine Adjustment
2.10 Position and Print Tone Fine Adjustment
<3>ADJUST SET
BACK ADJ. +5.0mm
BACK ADJ.+9.9mm
BACK ADJ.+9.8 mm
BACK ADJ.+0.1mm
BACK ADJ.+0.0mm
BACK ADJ.-0.1mm
BACK ADJ.-9.8mm
BACK ADJ.-9.9mm
When setting +3.0 mm
Compared with “+0.0mm” position, the print start position
after a reverse feed is shifted forward.
Feed Direction
When setting +0.0 mm
Feed Direction
When setting –3.0 mm
Compared with “+0.0mm” position, the print start position
after a reverse feed is shifted backward.
Feed Direction
3mm
Print Start Position after a
reverse feed
Print Start Position after a
3mm
reverse feed
Print Start Position after a
reverse feed
E2-69
2. PRINTER SETUP ENGLISH VERSION EO1-33047
P
–
P
Y
2.10 Position and Print
Tone Fine
Adjustment (Cont.)
Choose a desired value by using the
[RESTART] or [FEED] key.
ressing the [FEED] key one time
causes a –0.1mm change, up to
99.9 mm.
ressing the [RESTART]key one
time causes a +0.1mm change, up
to +99.9 mm.
NOTES:
X Coordinate Fine Adjustment
[RESTART]
[FEED]
After selecting a fine adjustment value, press the [PAUSE] key.
•Example of X Coordinate Fine Adjustment
When setting –50.0 mm
Compared with “+0.0mm” position, the print position
is shifted to the left.
When setting +0.0 mm
When setting +50.0 mm
Compared with “+0.0mm” position, the print position
is shifted to the right.
<3>ADJUST SET
X ADJUST +5.0mm
X ADJUST +99.9mm
X ADJUST +99.8mm
X ADJUST +0.1mm
X ADJUST +0.0mm
X ADJUST -0.1mm
X ADJUST -99.8mm
X ADJUST -99.9mm
Top Down Printing
Y
50.0mm
2.10 Position and Print Tone Fine Adjustment
Feed Direction
X
ABC
X
ABC
50.0mm
ABC
Bottom First Printing
E2-70
2. PRINTER SETUP ENGLISH VERSION EO1-33047
P
–
P
2.10 Position and Print
Tone Fine
Adjustment (Cont.)
Choose a desired value by using the
[RESTART] or [FEED] key.
ressing the [FEED] key one time
causes a –1 tone change, up to
10 tones.
ressing the [RESTART]key one
time causes a +1 tone change, up to
+10 tones.
NOTES:
2.10 Position and Print Tone Fine Adjustment
Print Tone Fine Adjustment
Thermal Transfer Print
<3>ADJUST SET
TONE ADJ.<T> +3
[RESTART]
TONE ADJ<T>. +10
TONE ADJ<T>. +9
Darker
TONE ADJ<T>. +0
Standard
[FEED]
TONE ADJ<T>. -9
TONE ADJ<T>. -10
Lighter
After selecting a fine adjustment value or to skip this menu, press the
[PAUSE] key.
Thermal Direct Print
<3>ADJUST SET
TONE ADJ.<D> -2
TONE ADJ<D>. +10
Darker
[RESTART]
TONE ADJ<D>. +9
TONE ADJ<D>. +0
Standard
[FEED]
TONE ADJ<D>. -9
TONE ADJ<D>. -10
Lighter
After selecting a fine adjustment value or to skip this menu, press the
[PAUSE] key.
E2-71
2. PRINTER SETUP ENGLISH VERSION EO1-33047
P
–
P
P
–
P
2.10 Position and Print
Tone Fine
Adjustment (Cont.)
Choose a desired value by using the
[RESTART] or [FEED] key.
ressing the [FEED] key one time
causes a –1 step change, up to
15 steps.
ressing the [RESTART]key one
time causes a +1 step change, up to
+2 steps.
Choose a desired value by using the
[RESTART] or [FEED] key.
ressing the [FEED] key one time
causes a –1 step change, up to
15 steps.
ressing the [RESTART]key one
time causes a +1 step change, up to
+10 steps.
NOTES:
NOTES:
2.10 Position and Print Tone Fine Adjustment
Ribbon Motor Voltage Fine Adjustment
When the ribbon is slack or wrinkled and printing is affected, fine adjust
the ribbon motor torque by using the following procedure.
Take-up Motor (RBN ADJ <FW>)
<3>ADJUST SET
RBN ADJ<FW> -10
High
RBN ADJ<FW> +2
[RESTART]
RBN ADJ<FW> +1
RBN ADJ<FW> +0
Motor Torque
[FEED]
RBN ADJ<FW> -14
RBN ADJ<FW> -15
Low
After selecting a fine adjustment value or to skip this menu, press the
[PAUSE] key.
Feed Motor (RBN ADJ <BK>)
<3>ADJUST SET
RBN ADJ<BK> -5
High
RBN ADJ<BK> +10
[RESTART]
RBN ADJ<BK> +9
RBN ADJ<BK> +8
Motor Torque
[FEED]
RBN ADJ<BK> -14
RBN ADJ<BK> -15
Low
After selecting a fine adjustment value or to skip this menu, press the
[PAUSE] key.
E2-72
2.PRINTER SETUP ENGLISH VERSION EO1-33047
A
2.11 Threshold Setting
NOTES:
1. Failure to feed more than 1.5
labels may result in an
incorrect threshold setting.
2. While the Top Cover is raised,
the [PAUSE] key does not
work.
paper end error cannot be
3.
detected during paper feed.
2.11 Threshold Setting
To maintain a constant print position the printer uses the media sensor to
detect a print start position according to the difference of voltage between
a print area and a gap or black mark. When the media is pre-printed, the
darker (or more dense) inks can interfere with this process causing paper
jam errors.
To get around this problem, first, try an automatic threshold setting.
If the problem still occurs, then, the threshold voltage needs to be
manually set.
Automatic threshold setting procedure
1. Turn the power ON. The printer is in online mode.
2. Load a pre-printed media roll.
When using a label stock, move the Feed Gap Sensor so that it is in
line with the centre of the label.
When using a tag stock, move the Black Mark Sensor so that it is in
line with the centre of a black mark.
3. Press the [PAUSE] key.
4. The printer enters the pause mode.
5. Press and hold the [PAUSE] key in the pause state until the following
screen appears.
6. The sensor type is displayed.
7. Select the sensor to be adjusted by using the [FEED] key.
REFLECTIVE
B-SA4T-T V1.2A
[FEED]
TRANSMISSIVE
B-SA4T-T V1.2A
Black mark sensor
Feed gap sensor
8. Press and hold the [PAUSE] key until more than 1.5 labels (tags)
have been issued.
The media will continue to be fed until the [PAUSE] key is released.
(An automatic threshold setting for the selected sensor is completed
by this operation.)
PAUSE
B-SA4T-T V1.2A
9. Press the [RESTART] key.
ON LINE
B-SA4T-T V1.2A
10. The printer returns to online mode.
Send an issue command from the host computer to the printer.
E2-73
2.PRINTER SETUP ENGLISH VERSION EO1-33047
2.11 Threshold Setting
(Cont.)
<5>SENSOR ADJ.
[PAUSE]
<5>SENSOR ADJ.
[H]28°C [A]28°C
[PAUSE]
<5>SENSOR ADJ.
[REFLECT] 3.5V
[FEED] and [RESTART]
<5>SENSOR ADJ.
[REFLECT] 4.8V*
[PAUSE]
<5>SENSOR ADJ.
[TRANS.] 2.4V
[FEED] and [RESTART]
<5>SENSOR ADJ.
[TRANS.] 4.1V*
[PAUSE]
<5>SENSOR ADJ.
[PE]R0.1VT4.8V
[FEED] and [RESTART]
<5>SENSOR ADJ.
[PE]R0.1VT4.8V*
[PAUSE]
2.11 Threshold Setting
Manual threshold setting procedure
If a paper jam error still occurs even after an automatic threshold setting
has been performed, manually set the threshold voltage.
To make a threshold value manually set in this section effective, select
the Transmissive Sensor (when using manual threshold value) or
Reflective Sensor (when using manual threshold value) within software
commands or the printer driver.
1. While holding down the [FEED] and [PAUSE] keys, turn on the
printer.
2. When “<1>DIAG.” appears on the LCD Message Display, release the
[FEED] and [PAUSE] keys.
<1>DIAG.
Now, the printer is in the System Mode for system administrators.
3. Press the [FEED] or [RESTART] key until “<5>SENSOR ADJ.”
appears on the LCD Message Display.
<5>SENSOR ADJ.
4. Press the [PAUSE] key to enter the Sensor Adjustment Mode.
<5>SENSOR ADJ.
[H]28°C [A]28°C
The Sensor Adjustment Mode contains sub menus for displaying the
current status of each sensor and for storing “media level” voltage and
“no media level” voltage. Each time the [PAUSE] key is pressed, the
sub menus are displayed sequentially.
Sensor Status Display:
Temperatures being detected by the Print Head Thermistor and the
Ambient Thermistor are displayed.
Black Mark Sensor Status Display:
Voltage being detected by the Black Mark Sensor is displayed.
Black Mark Sensor Adjustment:
Using the media actually used, a “media level” voltage is stored.
Feed Gap Sensor Status Display:
Voltage being detected by the Feed Gap Sensor is displayed.
Feed Gap Sensor Adjustment:
Using the media actually used, a “media level” voltage is stored.
Black Mark Sensor/Feed Gap Sensor Status Display (No media):
“No media level” voltage detected by the Black Mark Sensor/Feed Gap
Sensor is displayed.
Black Mark Sensor/Feed Gap Sensor Adjustment (No media):
“No media level” voltage is stored.
E2-74
2.PRINTER SETUP ENGLISH VERSION EO1-33047
I
2.11 Threshold Setting
(Cont.)
Voltage at a black mark
Midpoint (Threshold voltage)
Voltage at a print area
<5>SENSOR ADJ.
[REFLECT] 3.5V
<5>SENSOR ADJ.
[REFLECT] 4.8V*
<5>SENSOR ADJ.
[TRANS.] 2.4V
2.11 Threshold Setting
When using the Black Mark Sensor
(1) While “<5>SENSOR ADJ.” is displayed, press the [PAUSE] key
until the message appears.
The displayed value is a real-time voltage being detected by the Black
Mark Sensor.
<5>SENSOR ADJ.
[REFLECT] 3.5V
(2) Measure a voltage at a blank part of media and a black mark,
respectively. At this time, write down the midpoint between both
voltages. (This value is used later for a threshold setting.)
(Example)
Print area = 4.8V, Black mark = 2.4V Midpoint = 3.6V
1. When measuring a voltage of a blank area, be careful not to align a
pre-print with the sensor by mistake.
2. Confirm that there is at least 0.7V difference between the two values.
If the difference in voltage is less than 0.7V, a print start position
cannot be detected. In that case, please consider changing the media
type.
3. Make sure that the Top Cover is closed when measuring the voltages.
NOTES:
(3) Press and hold the [RESTART] or [FEED] key for about 3 seconds
aligning a blank part of print area with the Black Mark Sensor.
(4) When storing a “media level” voltage is completed, an asterisk “*”is
displayed on the right side of a voltage. Press the [PAUSE] key.
(5) A real-time voltage being detected by the Feed Gap Sensor is
displayed.
When using the Feed Gap Sensor
Voltage at a label gap
Midpoint (Threshold voltage)
Voltage at a print area
<5>SENSOR ADJ.
[TRANS.] 2.4V
<5>SENSOR ADJ.
[TRANS.] 2.4V*
<5>SENSOR ADJ.
[PE]R0.1V
T4.8V
(1)Measure a voltage at a blank part of label and a label gap, respectively.
At this time, write down the midpoint of both voltages. (This value is
used later for a threshold setting.)
(Example)
Print area = 2.4V, Gap = 4.0V Midpoint = 3.2V
1. When measuring a voltage at a blank area, be careful not to align a
pre-print with the sensor by mistake.
2. Confirm that there is at least 0.7V difference between the two values.
f the difference in voltage is less than 0.7V, a print start position
cannot be detected. In that case, please consider changing the media
type.
3. Make sure that the Top Cover is closed when measuring the voltages.
NOTES:
(2) Press and hold the [RESTART] or [FEED] key for about 3 seconds
aligning a blank part of print area with the Feed Gap Sensor.
(3) When storing a “media level” voltage is completed, an asterisk “*”is
displayed on the right side of a voltage. Press the [PAUSE] key.
(4) The display changes as shown on the left.
E2-75
2.PRINTER SETUP ENGLISH VERSION EO1-33047
2.11 Threshold Setting
(Cont.)
2.11 Threshold Setting
Storing a “No Media Level” Voltage
The following is how to set a “No media level” voltage that is used to
detect a paper end.
If a “NO PAPER” is displayed even if the media has not run out yet, this
voltage needs to be set again.
(1) Remove any media from the Black Mark Sensor/Feed Gap Sensor.
(2) A real-time voltages being detected by the Black Mark Sensor and
Feed Gap Sensor are displayed.
<5>SENSOR ADJ.
[PE]R0.1V
T4.8V
Feed Gap Sensor
Black Mark Sensor
(3) Press and hold the [RESTART] or [FEED] key for about 3 seconds.
<5>SENSOR ADJ.
[PE]R0.1VT4.8V*
(4) When storing a “no media level” voltage is completed, an asterisk
“*”is displayed on the right side of a voltage. Press the [PAUSE] key.
(5) The message returns to “<5>SENSOR ADJ.”.
<5>SENSOR ADJ.
Manual Threshold Setting
Then, set the calculated threshold voltage in the Parameter Fine
Adjustment mode.
(1) While “<5>SENSOR ADJ.” is displayed, press the [FEED] or
[RESTART] key until “<3>ADJUST SET” is displayed.
<3>ADJUST SET
(2)Press the [PAUSE] key to enter the Parameter Fine Adjustment Mode.
<3> ADJUST SET
FEED ADJ.+10.0mm
(3) While “<3>ADJUST SET.” is displayed, press the [PAUSE] key
until the target sensor type is displayed.
<3>ADJUST SET
THRESHOLD<R>1.0V
Black Mark Sensor
[PAUSE]
<3> ADJUST SET
THRESHOLD<T>1.4V
E2-76
Feed Gap Sensor
2.PRINTER SETUP ENGLISH VERSION EO1-33047
P
Pr
2.11 Threshold Setting
(Cont.)
ressing the [FEED] key one time
causes a –0.1V change, up to 0.0V.
essing the [RESTART] key one
time causes a +0.1V change, up to
+4.0V.
NOTE:
2.11 Threshold Setting
(4) Set a threshold voltage (calculated in Sensor Adjustment Menu) by
using the [FEED] or [RESTART] key, as shown below.
Threshold voltage = Midpoint between voltage at a print area and
(5) After choosing a threshold voltage, press the [PAUSE] key.
(6) To check for a proper operation, issue the pre-printed media in online.
If an error still occurs even after a manual threshold setting, change
the threshold voltage a little, and retry.
E2-77
3. ON LINE OPERATION ENGLISH VERSION EO1-33047
3. ON LINE OPERATION
3.1 Operation Panel
1. Flashes only when the Ribbon
Near End Detection function is
selected.
2. Use the
resume printing after a pause,
or after clearing an error.
NOTES:
[RESTART] key to
This chapter describes usage of the keys on the Operation Panel in On
Line mode.
When the printer is in On Line mode and connected to a host computer,
the normal operation of printing images on labels or tags can be
accomplished.
The figure below illustrates the Operation Panel and key functions.
ON LINE LED
(Green)
[FEED] key
The LCD Message Display shows messages in alphanumeric characters
and symbols to indicate the printer’s current status. Up to 32 characters
can be displayed on two lines.
There are two LEDs on the Operation Panel.
LED Illuminates when… Flashes when…
ON LINEThe printer is ready to
ERROR Any error occurs with
There are three keys on the operation panel.
PAUSE Used to stop printing temporarily.
RESTART Used to restart printing.
FEED Used to feed media.
print.
the printer.
3.1 Operation Panel
LCD Message
Display
ERROR LED
(Red)
[PAUSE] key
[RESTART] key
The printer is
communicating with
your computer.
The ribbon is nearly
over. (See NOTE 1.)
E3- 1
3. ON LINE OPERATION ENGLISH VERSION EO1-33047
I
p
s
H
3.2 Operation
1. Description of model name on
the 2nd line of the LCD.
B-SA4T-T
T: 300 dpi print head
G: 203 dpi print head
2. For the meaning of error
messages and actions to be
taken, refer to Section 5
TROUBLESHOOTING and
APPENDIX 1.
NOTES:
3.3 Reset
f the [RESTART] key is held for
less than 3 seconds when the
rinter is in an error or pause
tate, the printer restarts printing.
owever, when a communication
error or command error occurs,
the printer returns to an idle
condition.
NOTE:
3.2 Operation
When the printer is turned on, the “ON LINE” message appears on the
LCD Message Display. It is shown during standby or normal printing.
1. The printer is turned on, standing by, or printing.
ON LINE
B-SA4T-T V1.2A
2. If any error occurs during printing, an error message appears. The
printer stops printing automatically. (The number on the right side
shows the remaining number of media to be printed.)
NO PAPER 125
B-SA4T-T V1.2A
3. To clear an error, press the [RESTART] key. The printer resumes
printing.
ON LINE
B-SA4T-T V1.2A
4. If the [PAUSE] key is pressed during printing, the printer stops
printing temporarily. (The number on the right side shows the
remaining number of media to be printed.)
PAUSE 52
B-SA4T-T V1.2A
5. When the [RESTART] key is pressed, the printer resumes printing.
ON LINE
B-SA4T-T V1.2A
A reset operation clears the print data sent from the computer to the
printer, and returns the printer to an idle condition.
1. The printer is turned on, standing by, or printing.
ON LINE
B-SA4T-T V1.2A
2. To stop printing, or clear the data sent from the computer, press the
[PAUSE] key. The printer stops printing.
PAUSE 52
B-SA4T-T V1.2A
3. Press and hold the [RESTART] key for 3 seconds or longer.
<1>RESET
4. Press the [PAUSE] key. The data sent from the computer will be
cleared, and the printer returns to an idle condition.
ON LINE
B-SA4T-T V1.2A
E3- 2
4. MAINTENANCE ENGLISH VERSION EO1-33047
A
y
4. MAINTENANCE
1. Be sure to disconnect the
power cord before
performing maintenance.
Failure to do this may
cause an electric shock.
2. To avoid injury, be careful
not to pinch your fingers
while opening or closing
the cover and print head
block.
3. The print head becomes
hot immediately after
printing. Allow it to cool
before performing any
maintenance.
4. Do not pour water directly
onto the printer.
4.1 Cleaning
4.1.1 Print Head/Platen/
Sensors
1. Do not use any volatile
solvent including thinner and
benzene, as this may cause
discoloration to the cover,
print failure, or breakdown of
the printer.
2. Do not touch the Print Head
Element with bare hands, as
static may damage the Print
Head.
3. Be sure to use a Print Head
Cleaner. Failure to do this
may shorten the Print Head
life.
Print Head Cleaner (P/No.
24089500013) is available from
our authorised TOSHIBA TEC
service representative.
WARNING!
CAUTION!
NOTE:
4.1 Cleaning
This chapter describes how to perform routine maintenance.
To ensure the continuous high quality operation of the printer, refer to the
following table and perform a regular maintenance routine.
Cleaning cycle Frequency
High throughput Every day
Every ribbon roll or media roll Once
To maintain the printer performance and print quality, please clean the
printer regularly, or whenever the media or ribbon is replaced.
1. Turn off the power and unplug the printer.
2. Press the Top Cover Release Button and gently open the Top Cover to
its full open position.
3. Remove the ribbon and media from the printer.
4. Clean the Print Head Element with a Print Head Cleaner, or a cotton
swab or soft cloth slightly moistened with absolute ethyl alcohol.
Print Head
Cleaner
Print Head
Element
E4- 1
4. MAINTENANCE ENGLISH VERSION EO1-33047
4.1.1 Print Head/Platen/
Sensors (Cont.)
4.1.2 Covers and Panels
1. DO NOT POUR WATER
directly onto the printer.
2. DO NOT APPLY cleaner or
detergent directly onto any
cover or panel.
3. NEVER USE THINNER OR
OTHER VOLATILE
SOLVENT on the plastic
covers.
4. DO NOT clean the panel,
covers, or the supply
window with alcohol as it
may cause them to
discolour, loose their shape
or develop structural
weakness.
CAUTION!
4.1 Cleaning
5. Wipe the Platen and Dumper Roller with a soft cloth slightly
moistened with absolute ethyl alcohol. Remove dust or foreign
substances from the internal part of the printer.
6. Wipe the Feed Gap Sensor and Black Mark Sensor with a dry soft
cloth.
7. Wipe the media path.
Dumper Roller
Feed Gap Sensor/
Black Mark Sensor
Wipe the covers and panels with a dry soft cloth or a cloth slightly
moistened with mild detergent solution.
Platen
E4- 2
4. MAINTENANCE ENGLISH VERSION EO1-33047
A
4.1.3 Optional Cutter Module
s the cutter blade is sharp,
care should be taken not to
injure yourself when cleaning.
WARNING!
4.1 Cleaning
1. Open the Front Cover.
2. Loosen the Set Screw of the Cutter Unit to open it.
3. Remove jammed media, if any.
Cutter Unit
4. Clean the inside of the Cutter Blade with a cotton swab moistened
with absolute ethyl alcohol. The cutter blade moves up and down
when the Cutter Motor Shaft is rotated manually.
Cutter Unit
Inside of the Cutter Blade
Set Screw
5. In the same way, clean the outside of the Cutter Blade.
E4- 3
Cutter Motor Shaft
Outside of the Cutter
Blade
4. MAINTENANCE ENGLISH VERSION EO1-33047
4.1.4 Optional Strip Module
1. Open the Front Cover holding its right side.
Front Cover
2. Press down the Release Bar to open the Strip Unit.
Release Bar
4.1 Cleaning
Strip Unit
3. Remove jammed media or backing paper, if any
4. Wipe the Backing Paper Feed Rollers, Guide Roller, and Strip Roller
with a soft cloth slightly moistened with absolute ethyl alcohol.
Backing Paper
Feed Roller
Guide Roller
Strip Roller
E4- 4
5. TROUBLESHOOTING ENGLISH VERSION EO1-33047
N
5.1 Error Messages
5. TROUBLESHOOTING
This chapter lists the error messages, possible problems, and their solutions.
If a problem cannot be solved by taking the actions described in this chapter, do not attempt to repair
the printer. Turn off and unplug the printer, then contact an authorised TOSHIBA TEC service
representative for assistance.
5.1 Error Messages
OTES:
1.
If an error is not cleared by pressing the [RESTART] key, turn the printer off and then on.
After the printer is turned off, all print data in the printer is cleared.
2.
3. “****” indicates the number of unprinted media. Up to 9999 (in pieces).
Error Messages Problems/Causes Solutions
HEAD OPEN
HEAD OPEN ****
COVER OPEN ****
COMMS ERROR
PAPER JAM ****
The Top Cover is opened in Online
mode.
A feed or an issue was attempted with
the Top Cover opened.
A feed or an issue was attempted with
the Front Cover opened.
A communication error has occurred. Make sure the interface cable is correctly
1. The media is jammed in the media
path. The media is not fed smoothly.
2. A wrong Media Sensor is selected for
the media being used.
3. The Black Mark Sensor is not
correctly aligned with the Black Mark
on the media.
4. Size of the loaded media is different
from the programmed size.
5. The Upper Sensor and the Lower
Sensor misalign with each other.
6. The Feed Gap Sensor cannot
distinguish a print area from a label
gap.
WARNING!
Close the Top Cover.
Close the Top Cover. Then press the
[RESTART] key.
Close the Front Cover, then press the
[RESTART] key.
connected to the printer and the host, and
the host is turned on.
1.
Remove the jammed media, and clean
the Platen. Then reload the media
correctly. Finally press the
[RESTART] key.
⇒Section 5.3.
2.
Turn the printer off and then on. Then
select the Media Sensor for the media
being used. Finally resend a print job.
3.
Adjust the sensor position. Then press
the [RESTART] key.
⇒Section 2.3.
4. Replace the loaded media with one that
matches the programmed size then
press the [RESTART] key, or turn the
printer off and then on, select a
programmed size that matches the
loaded media. Finally resend the print
job.
5. Align the Upper Sensor with the Lower
Sensor.
⇒Section 2.3.
6.
Refer to Section 2.11 to set the
threshold. If this does not solve the
problem, turn off the printer, and call a
TOSHIBA TEC authorised service
representative.
E5- 1
5. TROUBLESHOOTING ENGLISH VERSION EO1-33047
5.1 Error Messages (Cont.)
Error Messages Problems/Cause Solutions
CUTTER ERROR ****
(When an optional cutter
module is installed.)
NO PAPER ****
RIBBON ERROR ****
EXCESS HEAD TEMP
HEAD ERROR
SYSTEM ERROR
FLASH WRITE ERR.
FORMAT ERROR
FLASH CARD FULL
EEPROM ERROR
RFID WRITE ERROR
The media is jammed in the cutter. Remove the jammed media. Then press
the [RESTART] key. If this does not
solve the problem, turn off the printer, and
call a TOSHIBA TEC authorised service
representative.
⇒Section 4.1.3.
1. The media has run out.
1. Load new media. Then press the
[RESTART] key.
⇒Section 2.3.
2. The media is not loaded properly.
2. Reload the media correctly. Then press
the [RESTART] key.
⇒Section 2.3.
3. The media is slack. 3. Take up any slack in the media.
1. The ribbon is not fed properly.
1. Remove the ribbon, and check the status
of the ribbon. Replace the ribbon, if
necessary. If the problem is not solved,
turn off the printer, and call a TOSHIBA
TEC authorised service representative.
2. The ribbon has run out. 2. Load a new ribbon. Then press the
[RESTART] key. ⇒Section 2.4.
The Print Head has overheated. Turn off the printer, and allow it to cool
down (about 3 minutes). If this does not
solve the problem, call a TOSHIBA TEC
authorised service representative.
There is a problem with the Print Head. The Print Head is required to be replaced.
Call a TOSHIBA TEC authorized service
representative.
1. The printer is used in a location where
it is subject to noise. Or, there are
1. Keep the printer and the interface cables
away from the source of noise.
power cords of other electrical
appliances near the printer or interface
cable.
2. The Power Cord of the printer is not
2. Ground the Power Cord.
grounded.
3. The printer shares the same power
source with any other electrical
3. Provide an exclusive power source for
the printer.
appliances.
4. An application software used on your
host computer has an error or
4. Confirm the host computer operates
properly.
malfunction.
An error has occurred in writing to the
Turn the printer off, and then on again.
flash ROM.
An error has occurred in formatting the
Turn the printer off, and then on again.
flash ROM.
Saving failed because of an insufficient
Turn the printer off, and then on again.
capacity of the flash ROM.
Data cannot be read from/written to a
Turn the printer off, and then on again.
backup EEPROM properly.
The printer did not succeed in writing
Press the [RESTART] key.
data onto an RFID tag after having
retried for a specified times.
5.1 Error Messages
E5- 2
5. TROUBLESHOOTING ENGLISH VERSIONEO1-33047
5.2 Possible Problems
5.1 Error Messages (Cont.)
Error Messages Problems/Cause Solutions
RFID ERROR
SYNTAX ERROR
POWER FAILURE
LOW BATTERY
Other error messages
The printer cannot communicate with the
RFID module.
While the printer is in the Download
mode for upgrading the firmware, it
receives an improper command, for
example, an Issue Command.
A momentary power failure has occurred. Check the power source which supplies
The voltage of the Real Time Clock
Battery is 1.9V or less.
A hardware or software problem may
have occurred.
Turn the printer off, and then on again.
Turn the printer off, and then on again.
power to the printer. If the rating is not
correct, or if the printer shares the same
power outlet with other electrical
appliances that consume large amounts of
power, change the outlet.
Hold down the [RESTART] key until
“<1>RESET” is displayed. If you would
like to keep using the same battery even
after “LOW BATTERY” error occurs, set
the Low battery check function to OFF, and
set the date and time to the real time. As
long as the power is on, the Real Time
Clock will function.
However, once the power is turned off, the
date and time will be reset.
Call a TOSHIBA TEC authorised service
representative for replacement of the
battery.
Turn the printer off and then on. If this
does not solve the problem, turn off the
printer again, and call a TOSHIBA TEC
authorised service representative.
5.2 Possible Problems
This section describes problems that may occur when using the printer, and their causes and solutions.
Possible Problems Causes Solutions
The printer will not
turn on.
The media is not fed.
Pressing the [FEED]
key in the initial state
results in an error.
1. The Power Cord is disconnected. 1. Plug in the Power Cord.
2. The AC outlet is not functioning
correctly.
3. The fuse has blown, or the circuit
breaker has tripped.
1. The media is not loaded properly. 1. Load the media properly.
2. The printer is in an error condition. 2. Solve the error in the message display.
A feed or an issue was attempted not on
the following default conditions.
Sensor type: Feed gap sensor
Printing method: Thermal transfer
Media pitch: 76.2 mm
2. Test with a power cord from another
electric appliance.
3. Check the fuse or breaker.
⇒Section 2.3.
(See Section 5.1 for more detail.)
Change the print condition by using the
printer driver or a print command so that
it corresponds to your printing conditions.
Then, clear the error state by pressing the
[RESTART] key.
E5- 3
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.