Toshiba B-EX Series, B-EX4T1-G, B-EX4T1-T, B-EX4T2-G, B-EX6T2-G Key Operation Specification
...
TOSHIBA Bar Code Printer
B-EX Series
Key Operation Specification
First edition: April 1, 2011
2nd edition: July 7, 2011
Table of Contents
Page
1 SCOPE ................................................................................................................................................1
2 OUTLINE .............................................................................................................................................1
3 OPERATION PANEL...........................................................................................................................1
4 OUTLINE OF EACH MODE.................................................................................................................2
4.1 ONLINE MODE ......................................................................................................................................2
4.1.1 Threshold setting mode ......................................................................................................................2
4.2 SYSTEM MODE.....................................................................................................................................2
4.3 USER SYSTEM MODE..........................................................................................................................2
4.4 DOWNLOAD MODE ..............................................................................................................................2
4.5 AUTO CONFIGURATION MODE ..........................................................................................................2
5 GENERAL VIEW OF KEY OPERATION.............................................................................................3
6 ONLINE MODE....................................................................................................................................4
6.1 KEY FUNCTION.....................................................................................................................................4
6.1.1 Online Mode Display ..........................................................................................................................4
6.1.2 Help Display........................................................................................................................................5
6.1.3 Manual Threshold Setting Display......................................................................................................5
6.2 LED FUNCTION.....................................................................................................................................6
6.3 LCD FUNCTION.....................................................................................................................................6
6.4 ONLINE MODE LCD DISPLAY..............................................................................................................6
6.4.1 Online Mode LCD Display Example ...................................................................................................6
6.4.2 Icon .....................................................................................................................................................8
6.4.3 Online Mode Display Transition, Operation example.........................................................................9
6.5 HELP DISPLAY....................................................................................................................................10
6.5.1 Explanation of Help Display..............................................................................................................10
6.5.2 Help Display Transition, Operation Example....................................................................................11
6.6 MANUAL THRESHOLD SETTING.......................................................................................................12
6.6.1 Outline of Threshold setting..............................................................................................................12
6.6.2 Threshold Setting Operation Example .............................................................................................13
6.7 JOB CANCELLATION..........................................................................................................................17
6.7.1 Outline of the Job Cancellation.........................................................................................................17
6.7.2 Job Cancellation Operation Example ...............................................................................................17
6.8 LCD MESSAGES AND LED INDICATIONS ........................................................................................18
7 DISPLAY PATTERN AND KEY OPERATION FOR SYSTEM MODE ANDUSER MODE ................ 25
7.1 LIST BOX WITH SCROLLBAR ............................................................................................................25
7.2 VALUE SETTING DISPLAY.................................................................................................................29
7.3 INFORMATION DISPLAY ....................................................................................................................31
7.4 SENSOR ADJUSTMENT DISPLAY.....................................................................................................33
7.5 TEMPERATURE DISPLAY ..................................................................................................................35
7.6 File Selection Display ...........................................................................................................................36
8 SYSTEM MODE.................................................................................................................................37
8.1 OUTLINE OF SYSTEM MODE ............................................................................................................37
8.2 REFLECTING THE SYSTEM MODE SETTINGS IN THE PRINTER..................................................38
8.3 DIAG.....................................................................................................................................................39
8.3.1 MAINTENANCE CONT ....................................................................................................................39
8.3.2 AUTO DIAGNOSTIC ........................................................................................................................52
8.3.3 HEAD CHECK ..................................................................................................................................60
8.4 PARAMETER SET ...............................................................................................................................61
8.4.1 PRINTER SET..................................................................................................................................61
8.4.2 SOFTWARE SET .............................................................................................................................64
8.4.3 PANEL ..............................................................................................................................................71
8.4.4 PASSWORD.....................................................................................................................................72
8.5 ADJUST SET........................................................................................................................................74
8.5.1 FEED ADJ. .......................................................................................................................................75
8.5.2 CUT ADJ...........................................................................................................................................76
8.5.3 BACK ADJ. .......................................................................................................................................81
8.5.4 X ADJUST ........................................................................................................................................82
8.5.5 TONE ADJ. (TRANS.) ......................................................................................................................82
8.5.6 TONE ADJ. (DIRECT) ......................................................................................................................82
8.5.7 RBN ADJ.<FW>................................................................................................................................83
8.5.8 RBN ADJ.<BK> ................................................................................................................................83
8.5.9 THRESHOLD <REFL.> ....................................................................................................................83
8.5.10 THRESHOLD <TRANS.> .............................................................................................................83
8.6 TEST PRINT.........................................................................................................................................85
8.6.1 PRINT CONDITION..........................................................................................................................85
8.6.2 SLANT LINE (1DOT) ........................................................................................................................88
8.6.3 SLANT LINE (3DOT) ........................................................................................................................89
8.6.4 CHARACTERS.................................................................................................................................90
8.6.5 BARCODE ........................................................................................................................................91
8.6.6 NON-PRINTING ...............................................................................................................................91
8.6.7 FACTORY TEST ..............................................................................................................................91
8.6.8 AUTO PRINT (TRANS.) ...................................................................................................................92
8.6.9 AUTO PRINT (REFL.) ......................................................................................................................92
8.7 SENSOR ADJUST ...............................................................................................................................93
8.7.1 TEMPERATURE...............................................................................................................................93
8.7.2 REFLECT .........................................................................................................................................93
8.7.3 TRANS..............................................................................................................................................93
8.7.4 PE REFL./TRANS.............................................................................................................................94
8.7.5 RIBBON ............................................................................................................................................94
8.8 RAM CLEAR.........................................................................................................................................95
8.8.1 NO RAM CLEAR ..............................................................................................................................95
8.8.2 MAINTE.CNT CLEAR.......................................................................................................................95
8.8.3 PARAMETER CLEAR ......................................................................................................................96
8.9 INTERFACE .......................................................................................................................................102
8.9.1 NETWORK .....................................................................................................................................102
8.9.2 USB.................................................................................................................................................107
8.9.3 RS-232C .........................................................................................................................................108
8.9.4 CENTRO.........................................................................................................................................109
8.10
BASIC.................................................................................................................................................110
8.10.1 BASIC .........................................................................................................................................110
8.10.2 FILE MAINTENANCE .................................................................................................................110
8.10.3 TRACE........................................................................................................................................110
8.10.4 EXPAND MODE .........................................................................................................................110
8.11 FOR FACTORY..................................................................................................................................111
8.11.1 HEAD UP ADJUST.....................................................................................................................111
8.11.2 PANEL TEST ..............................................................................................................................111
8.11.3 KEY TEST...................................................................................................................................112
8.12 RFID ...................................................................................................................................................114
8.12.1 TEST...........................................................................................................................................114
8.12.2 MODULE.....................................................................................................................................116
8.12.3 RETRY........................................................................................................................................117
8.12.4 UHF SETTING............................................................................................................................119
8.12.5 OTHER .......................................................................................................................................122
8.13 RTC ....................................................................................................................................................124
8.13.1 DATE TIME.................................................................................................................................124
8.13.2 BATTERY CHECK......................................................................................................................124
8.13.3 RENEWAL ..................................................................................................................................124
8.14 Z-MODE .............................................................................................................................................125
8.15 USB MEMORY...................................................................................................................................126
8.15.1 USB TO PRINTER......................................................................................................................127
8.15.2 PRINTER TO USB......................................................................................................................127
8.16 RESET................................................................................................................................................128
9 USER SYSTEM MODE....................................................................................................................129
9.1 OUTLINE OF USER SYSTEM MODE ...............................................................................................129
9.2 RESET................................................................................................................................................130
9.3 PARAMETER SET .............................................................................................................................130
9.4 ADJUST SET......................................................................................................................................130
9.5 LAN/WLAN .........................................................................................................................................131
9.5.1 LAN/WLAN .....................................................................................................................................131
9.5.2 SNMP..............................................................................................................................................131
9.6 BASIC.................................................................................................................................................132
9.7 Z-MODE .............................................................................................................................................132
9.8 AUTO CALIB ......................................................................................................................................133
9.9 DUMP MODE .....................................................................................................................................135
9.9.1 BUFFER .........................................................................................................................................135
9.9.2 DUMP LIST.....................................................................................................................................135
9.10 LOG ....................................................................................................................................................138
9.10.1 PRINTER TO USB......................................................................................................................138
10 DOWNLOAD ................................................................................................................................139
11 AUTO CONFIGURATION MODE ................................................................................................141
11.1 Outline of the Auto Configuration Mode .............................................................................................141
11.2 Preparation for USB Memory .............................................................................................................141
11.3 Auto Configuration File.......................................................................................................................142
11.3.1 Format.........................................................................................................................................142
11.3.2 Model Information .......................................................................................................................142
11.3.3
Display Message.........................................................................................................................142
11.3.4 Firmware File to be Downloaded................................................................................................142
12 POWER SAVE FUNCTION..........................................................................................................143
Copyright © 2011
by TOSHIBA TEC CORPORATION
A
ll Rights Reserved
570 Ohito,Izunokuni-shi,Shizuoka-ken,JAPAN
1
1 SCOPE
This specification describes key operations using the keys and the LCD display of the B-EX4T1-G and
B-EX4T1-T (hereinafter collectively referred to as “B-EX4T”) high-end industrial general-purpose bar code
printers.
2 OUTLINE
Key operations are different depending on the printer mode: Online mode, in which operations are carried out
through the keys and error messages are displayed while the printer is connected to the host such as a PC, and
the system mode, in which self-test and setting of various parameters are performed.
This specification describes the key operation procedures with the printer keys and the LCD panel.
The names of the keys and LCD messages used in this specification are written in English
3 OPERATION PANEL
Graphic LCD
ERROR LED
PAUSE key
ENTER key
RIGHT key
UP key
RESTART key
ONLINE LED
FEED key
MODE key
CANCEL key
LEFT key
DOWN key
2
4 OUTLINE OF EACH MODE
This chapter describes the outline of each mode supported by the printer. Refer to each chapter for detailed
information.
4.1 ONLINE MODE
This mode is mainly used by users (operators).
The label or tag can be issued in the online mode. When an error occurs, the help function shows the
cause of an error, troubleshooting, and recovery from the error. The threshold setting, described below, is
also a part of the online mode.
4.1.1 Threshold setting mode
Threshold setting mode is provided to correct a print failure with pre-printed media.
When using pre-print label, detection of a print position may be disabled with the usual media sensor
threshold, depending on the ink type. Such error can be prevented by setting the threshold just for the
pre-printed media to be used. Since the threshold setting value is stored in the non-volatile memory, it is
unnecessary to set the threshold again as long as the same pre-print media is used.
4.2 SYSTEM MODE
Turning the power on while holding down the both [FEED] and [PAUSE] keys, or the [MODE] key alone
activates the system mode. This mode is mainly used by service persons or the Production Dept. for
adjustment before shipment. The system mode contains the menus which might be changed not so
frequently.
In addition to the menus common to the User System Mode, such as parameter setting, fine adjustment,
and BASIC setting, there are sensor adjustment, interface, RFID and RTC setting menus.
Furthermore, self-diagnosis, test print, RAM clear to initialize the printer settings, pre-shipment adjustment
for factory use, and the menu which enables saving parameter settings, external characters, TPCL
commands to the external USB memory or copying the data from the USB memory to the printer are
provided. The values set in this mode are stored in the non-volatile memory.
4.3 USER SYSTEM MODE
The user system mode is accessible from the online mode. This mode, mainly used by users
(administrator) or service persons, contains the menus which might be frequently changed.
In addition to the menus common to the System Mode, such as parameter setting, fine adjustment, and
BASIC setting, there are LAN/WLAN setting, auto calibration, dump function which enables the printer to
dump received data.
The values set in this mode are stored in the non-volatile memory.
4.4 DOWNLOAD MODE
This mode is used to download boot and main programs.
4.5 AUTO CONFIGURATION MODE
This mode is used to update printer firmware stored in USB memory.
3
5 GENERAL VIEW OF KEY OPERATION
Display
To enter the download mode, system mode or auto configuration mode, keep holding down the key until each
display is shown.
［Power OFF］
[PAUSE] key
[RESTART] key
[FEED] key
Hold down the [PAUSE] key for a few
seconds.
Hold down the [RESTART] o
r
[MODE] key for a few seconds.
Power on
Turn the power on while holding down the
[FEED] and [PAUSE] keys at the same time o
r
holding down the [MODE] keys.
Threshold setting mode
User mode
Download mode
System mode
Online mode
[Online]
[Feeds one label]
[Pause]
Hold down the [MODE] key for a
few seconds.
Turn the power on while holding down the
[CANCEL] key.
A
uto configuration mode
Turn the power on while holding down the
[FEED], [RESTART] and [PAUSE] keys.
4
6 ONLINE MODE
6.1 KEY FUNCTION
The printer behavior is not guaranteed when undefined key is operated.
6.1.1 Online Mode Display
Key Function
(1) Feeds one piece of media.
Ejects one piece of media.
Used to adjust the media to the proper position. If printing is attempted with the
media improperly positioned, printing is not performed at the proper position. One or
two pieces of media need to be fed to adjust the paper position before printing.
(2) Prints the data in the image buffer on one piece of media according to the system
mode setting.
NOTE: A Clear Command or a command for drawing shall not be sent while printing
caused by a depression of the [FEED] key. If it is sent, the layout will be destroyed,
and the media will not be printed properly. Also, if printing is performed by a
depression of the [FEED] key while the data is being drawn in the image buffer, the
layout may be destroyed.
* For details of the following cases, refer to the parameter setting section.
• How to issue the label stock having the label pitch of 25.4 mm or less in the cut issue
mode when the disc cutter is used.
• How to issue the label stock having the minimum label pitch or less for each print
speed in the cut issue mode when the rotary cutter is used.
* In the strip mode, feeds labels even when the peel-off sensor is detecting a label.
[FEED]
* When Media Load parameter is enabled, a media feed is performed to find the print
start position depending on the condition. For details, refer to Section 8.4.1.1 MEDIA
LOAD.
(1) Resumes printing after a temporary stop of printing or after an error.
(2) Places the printer in the usual initial state, which is obtained when the power is turned
on.
[RESTART]
(3) Places the printer in the user system mode.
(1) Stops label printing temporarily. [PAUSE]
(2) Programs the threshold value.
[MODE] (1) Places the printer in the user system mode.
[CANCEL] (1) Clears the job.
[ENTER] (1) Displays help messages.
[UP] (1) No function.
[DOWN] (1) No function.
[LEFT] (1) No function.
[RIGHT] (1) Displays help messages.
5
6.1.2 Help Display
Key Function
[FEED] (1) Ends help display.
[RESTART] (1) Ends help display.
[PAUSE] (1) Ends help display.
[MODE] (1) Ends help display.
(1) Ends help display.
(2) Returns to the previous help page.
[CANCEL]
(3) Ends help display.
(1) Ends help display.
(2) Goes to the next help page.
[ENTER]
(3) Ends help display.
[UP] (1) Moves the cursor upward.
[DOWN] (1) Moves the cursor downward.
(1) Returns to the previous help page. [LEFT]
(2) Ends help display.
(1) Goes to the next help page. [RIGHT]
(2) Ends help display.
6.1.3 Manual Threshold Setting Display
Key Function
(1) Moves the cursor upward.
[FEED]
(2) Re-sets
[RESTART] (1) Moves the cursor downward.
(1) Sets the threshold. [PAUSE]
(2) Fixes the selection.
[MODE] No function.
[CANCEL] No function.
(1) Fixes the selection. [ENTER]
(2) Ends manual threshold setting.
[UP] (1) Moves the cursor upward.
[DOWN] (1) Moves the cursor downward.
(1) Goes to the judgment result page [LEFT]
(2) Goes to the fine adjustment setting menu
(1) Goes to the detail page. [RIGHT]
(2) Goes to the fine adjustment setting menu
6
6.2 LED FUNCTION
Indicates that the printer is in online state.
Flashes when the printer is communicating with the host.
[ONLINE] LED
Flashes at a 500-msec. interval (ON: 250ms., OFF: 250ms) in synchronization
with the [ERROR] LED when the printer is turned off.
Indicates that the printer is in error state.
Flashes when a ribbon near end condition is detected.
Flashes when a system error occurs (at a 1-second interval (ON: 500 ms., OFF:
500 ms.)
[ERROR] LED
Flashes at a 500-msec. interval (ON: 250ms., OFF: 250ms) in synchronization
with the [ONLINE] LED when the printer is turned off.
NOTE: If the wireless LAN is being linked at power off time, both [ONLINE] and [ERROR] LEDs turn on, not
flash.
6.3 LCD FUNCTION
The LCD displays the messages which indicate the printer status.
Type Graphics LCD
Size 128 dots (W) X 64 dots (H)
LCD
Display structure Maximum of 21 digits x 5 lines
6.4 ONLINE MODE LCD DISPLAY
6.4.1 Online Mode LCD Display Example
Printer
condition
LCD Display Display contents
← Model name, Firmware version (*5)
← Message
← The number of labels printed (*1)
← IP address etc. (*4)
Online
← Icon
← The number of remaining labels to print (*2)
← Message
← 1
st
line of the error message
← 2
nd
line of the error message (*6)
Pause
← Icon
← The number of remaining labels to print (*2)
← Message
← 1
st
line of the error message
← 2
nd
line of the error message
Head open
← Icon, Help guide (*3)
7
* Whether to display or hide the 1
st
, 3rd and 4th lines of online mode display can be selected in the system
mode.
* Refer to “Icon display” for Icon in detail.
(*1) The number of labels printed is the cumulative number of labels printed while the printer is activated. It is
reset to zero when the printer is turned on. During an issue with the cut interval specified, the number of
labels is updated when the label is cut normally.
(*2) [The number of remaining labels to print] = [Specified number of labels to print] – [The number of normally
printed labels before occurrence of an error or placing the printer in pause]
When the number of remaining labels to print is zero, it is not displayed. During an issue with the cut
interval specified, the number of remaining labels is updated when the label is cut normally.
(*3) The help guide is displayed only when applicable help message exists.
(*4) The message displayed in this area is IP address or supplemental information like ribbon near end.
• When LAN/WLAN setting is disabled, the IP address is not displayed even if displaying IP address is
enabled in the system mode.
• The ribbon near end message is displayed when a ribbon near end is detected, regardless of whether or
not displaying the ribbon near end message is enabled in system mode.
A ribbon near end is detected depending on diameter of the unused ribbon. The diameter of 38mm is
equivalent to 30-meter ribbon and the diameter of 43 mm is equivalent to 70-meter ribbon, respectively.
(*5) The model name description
B-EX
4 T 1 – T
Head resolution G: 203dpi, T: 305dpi, H: 600dpi
Type 1: Type1, 2: Type2
Print method T: Thermal transfer/Direct thermal
Print width 4: 4” width, 6: 6” width
Series model
(*6) The ribbon near end message may be displayed on this line. The condition for display is the same as *4.
8
6.4.2 Icon
Five kinds of icon are displayed in the bottom line of the online mode display.
These icons are displayed only in the online mode display.
Icon Explanation
Displayed and used when the wireless LAN module is mounted.
The graph shows the strength of radio wave.
Graph 0: Outside the communication range
Graph 1: Strength of radio wave is weak.
Graph 2: Strength of radio wave is middle
Wireless LAN icon
Graph 3: Strength of radio wave is strong
Displayed and used when the wireless LAN module is mounted.
Displayed while the printer is communicating by wireless LAN.
Blinks while roaming.
OFF: No connection
ON: Connecting to an access point
Link icon
Blink: Roaming (*4)
Appears when a print job is present. Data transmission icon
ON: Print job is present.
Displayed and used when the RFID module is mounted.
Appears when a communication between the printer and the RFID
module is enabled.
Blinks during a communication with the RFID module.
- The communication includes the one without radio wave output.
- Blinks after radio wave output is instructed to the module even when no
radio wave is output.
(Blinks while the module stops outputting radio wave or changing the
channel under the influence of other carrier.)
ON: Module type is set and ready to communicate
RFID icon
⇔ Blink: Communicating
Ribbon near end is detected.
Blinks when the ribbon is close to the end.
Ribbon near end is detected depending on the diameter of unused
ribbon. ∅38 mm is equivalent to 30-meter ribbon and ∅43 mm is
equivalent to 70-meter ribbon.
Ribbon near end icon
Blinking: Ribbon near end state (*4)
(*4) Icon blinks at 1-second interval (ON for 500 msec. and OFF for 500 msec.)
9
6.4.3 Online Mode Display Transition, Operation example
Idling or normal issuing
Printing is stopped
Help guide is displayed.
Help guide message for head open
(*1)
Printing is stopped and Help
guide is displayed.
Help message for NO PAPER (*1)
(*1) Refer “HELP DISPLAY TRANSITION, OPERATION EXAMPLE” for help display.
If the print head is
opened while idling
If an error occurs
while printing
When [PAUSE] key is
pressed while printing
When [RESTART] key is pressed, the
printer resumes printing if there is
remaining data
Close the print head.
Load media.
When [RESTART] key is pressed, the
printer resumes printing if there is
remaining data.
Press [RIGHT] key.
Press [RIGHT] key.
10
6.5 HELP DISPLAY
6.5.1 Explanation of Help Display
When “Help” is displayed at the lower right of the online mode display, pressing [RIGHT] or [ENTER] key
causes the help message to be shown.
Help message is displayed on the upper four lines. When the message exceeds four lines, the hidden lines
can be displayed by scrolling down. When scrolling is possible, the up and down arrows are provided on the
scrollbar on the left.
Display example:
← 1
st
line of help message
← 2
nd
line of help message
← 3
rd
line of help message
← 4
th
line of help message
← Help guide
Since the help message is within three lines, the scroll bar is not provided with up and down
arrows.
← 1
st
line of help message
← 2
nd
line of help message
← 3
rd
line of help message
← 4
th
line of help message
← Help guide
Since the help message exceeds four lines, the scroll bar is provided with the up and down
arrows.
11
6.5.2 Help Display Transition, Operation Example
The help consists of three pages, which are Help1, Help2 and Help3.
Help1 shows the detail of the error, Help2 shows a troubleshooting, and Help3 shows how to recover from the
error.
Display transition
[LEFT] key
[CANCEL] key
Display transition
[RIGHT] key
[ENTER] key
Online mode Error detail
Scroll the display
with the [UP] or
[DOWN] key.
Troubleshooting
Scroll the display
with the [UP] or
[DOWN] key.
How to recover from error
Scroll the display
with the [UP] or
[DOWN] key.
（*5） When a key other than above is pressed, the help display is ended and returned to the online m
ode display.
12
6.6 MANUAL THRESHOLD SETTING
6.6.1 Outline of Threshold setting
When a label stock is printed, the printer automatically corrects the print position by detecting gaps between
the labels using the transmissive sensor to maintain a constant print position. However, when a preprinted
label is used, some ink may prevent proper gap detection. In this case, it is required to manually program
the transmissive sensor threshold through key operations and store the value in the non-volatile memory.
Selecting “3: Transmissive Sensor (when using the preprinted label)” for the sensor type of the Issue
Command enables printing at a constant print position.
When the media with black marks printed on the back side is used, the printer automatically corrects the
print position by detecting the black marks by using the reflective sensor. However, if there is reflective
rate variation at a portion other than the black mark, the print position cannot be corrected properly. In this
case, it is required to manually program the reflective sensor threshold through key operations and store the
value in the non-volatile memory.
Selecting “4: Reflective Sensor (when using a manual threshold value)” for the sensor type of the Issue
Command enables printing at a constant print position.
13
6.6.2 Threshold Setting Operation Example
[Online mode]
1. Normal state
↓ Press [PAUSE] key
[Online mode]
2. Pause state
↓ Hold down [PAUSE] key for 3 seconds
[Threshold setting]
3.
Media sensor
selection
Move the cursor with the
[UP] or [DOWN] key
↓ Press [ENTER] key
[Threshold setting]
4.
Waiting for the
media to be loaded
Scroll the display with the
[UP] or [DOWN] key
↓ Press [PAUSE] key
[Threshold setting]
5. Calibration
Hold down the [PAUSE]
key to keep feeding the
media
↓ Release [PAUSE] key. When the [PAUSE] key is
released, media feed
stops
↓ ↓
[Threshold setting]
6a.
Result: OK (Mid.)
↓
↓
↓
↓
↓ ↓
[Threshold setting]
6b.
Result: NG (1)
↓
↓
↓
Pressing the [FEED] key
returns the display to “3.
Media sensor selection.”
Pressing the [ENTER] key
returns the display to “2.
Pause condition.”
Pressing the [RIGHT] key
causes the display to go
to “7a/7b. Detail.
↓ Press [RIGHT] key ↓
[Threshold setting]
7a.
Detail: OK (Mid.)
↓
↓
↓
↓
↓
↓
Pressing the [RIGHT] key
causes the display to go
to “8a. Sensor Fine
adjustment.”
Pressing the [LEFT] key
returns the display to “6a.
Judgment.”
↓ ↓
[Threshold setting]
7b.
Detail: NG (1)
↓
↓
↓
Pressing the [LEFT] key
returns the display to “6b.
Judgment
↓ Press [RIGHT] key
[Threshold setting]
8a. Sensor fine
adjustment
Operation is same as 8.5.9
reflective sensor fine
adjustment
Pressing the [PAUSE],
[ENTER] or [CANCEL]
key returns the display to
“6a. Judgment
14
Judgment result
Display example Displayed item Explanation
• Sensor type
• Result (Text)
• Result (Graph)
• Key operation guide
The calibration result is shown.
Pressing the [FEED] key returns the display to
the media sensor selection and enables a
threshold setting.
Pressing the [RIGHT] key shows the measured
voltages.
Pressing the [ENTER] key terminates the
threshold setting.
• Sensor type
• Result (Text)
• Result (Graph)
• Key operation guide
The result of fine adjusted threshold setting is
shown.
Pressing the [LEFT] key returns the display to
the threshold fine adjustment.
The [RIGHT] and [ENTER] keys function in the
same way as above.
The threshold setting result is indicated with one of the following icon types.
No. Display example Icon name Explanation
1
OK (Mid.) Print position is detectable with the media sensor.
Threshold is at the midpoint between the peak and
the baseline.
2
OK (High) Threshold is near the peak voltage, so detection of
a gap/black mark may fail if the voltage difference is
very small. (Adjusting the threshold to the midpoint
between the peak and the baseline enables more
accurate detection.)
3
OK (Low) Threshold is near the baseline voltage, so detection
of a gap/black mark may fail if the voltage difference
is very small. (Adjusting the threshold to the
midpoint between the peak and the baseline
enables more accurate detection.)
4
NG （1）
Print position is not detectable with the media
sensor. Sensor adjustment is necessary.
5
NG （1）
Print position is not detectable with the media
sensor. Sensor adjustment is necessary.
(Threshold ≤ Baseline)
6
NG （2）
Print position is not detectable with the media
sensor.
(Calibration may enable print position detection,
but it is very difficult.)
15
Detailed display
Display example Displayed item Explanation
• Sensor type
• Peak value
• Threshold voltage
• Baseline voltage
• Key operation guid
e
The calibration result and the threshold voltage
are displayed.
Pressing the [RIGHT] key enables setting a
threshold fine adjustment value.
Pressing the [LEFT] key returns the display to the
calibration result display.
(Supplementary Explanation)
(1) When the [PAUSE] key is released within 3 seconds while the printer is paused, the [PAUSE] key is
invalid.
(2) To program the threshold, 1.5 pieces or more label shall be fed. (If the label feed amount is insufficient,
the threshold may not be properly programmed. In this case, the threshold setting is required again.)
(3) While the head is lifted, the [PAUSE] key is invalid even if the [PAUSE] key is held down for 3 seconds or
more.
(4) When the proper print position is not obtained even after threshold setting, the sensor may be improperly
adjusted. In this case, readjust the sensor in system mode, and program the threshold.
When the backing paper of the label is too thick, the transmissive sensor needs to be readjusted.
In addition, make sure that “3: Transmissive sensor (when using the preprinted label)” or “4: Reflective
sensor (when using a manual threshold value)” is selected for sensor type of the Feed Command and
the Issue Command.
(5) Paper end and ribbon end are not detectable during the threshold setting. (The setting continues as long
as the [PAUSE] key is held down even if the printer runs short of media or ribbon.)
(6) The detailed display is shown when the [RIGHT] key is pressed while the result is displayed. The
measured sensor level and the currently programmed threshold fine adjustment value can be checked.
Fine adjustment value = Peak voltage – Threshold voltage
(7) Pressing the [LEFT] key returns the detailed display to the result display. Pressing the [RIGHT] key
causes the display to go to threshold fine adjustment screen. This is the same menu with the threshold
fine adjustment menu in section 8.5.9 (Reflective sensor) or 8.5.10 (Transmissive sensor).
(8) After setting the threshold fine adjustment value, the screen returns to the result display.
(9) While the result of fine adjusted threshold setting is shown, pressing the [LEFT] key returns the display to
the threshold fine adjustment screen and pressing the [RIGHT] key goes to the detailed display.
(10) During threshold setting, the media is fed at the same speed with that for the previous issue.
(11) Whether the threshold setting succeeded or not can be checked with either of the following methods.
Media feed with the [FEED] key
1. While the judgment result is displayed, press the [FEED] key to terminate the threshold setting.
→ The printer is placed in the pause state.
2. Press the [RESTART] key to clear the pause state.
→ The printer is placed in the online state.
3. Hold down the [MODE] key.
→ The printer enters the user system mode.
4. Select “<2>PARAMETER SET”, “Software Set”, then “THRESHOLD SELECT” with the [UP], [DOWN]
and [ENTER] keys.
5. Select the applicable media sensor type (“REFLECT” or “TRANS.”) and press the [ENTER] key.
→ The selected sensor type display is shown.
6. Select “MANUAL SET”, press the [ENTER] key, then [MODE] key.
→ User system mode menu is displayed.
16
7. Select “<1> RESET” and press the [ENTER] key.
→ After the printer is reset, it is placed in the online mode.
8. Press the [FEED] key to feed the media.
→ If a paper jam occurs or the media does not stop at the print start position, retry the threshold setting.
Sending Issue command
1. Press the [FEED] key while the judgment result is displayed to terminate the threshold setting.
→ The printer is placed in the pause state.
2. Press the [RESTART] key to clear the pause state.
→ The printer is placed in the online state.
3. Hold down the [MODE] key.
→ The printer enters the user system mode.
4. Select “<2>PARAMETER SET”, “Software Set”, then “THRESHOLD SELECT” with the [UP], [DOWN]
and [ENTER] keys.
5. Select the media sensor type (“REFLECT” or “TRANS.”) depending on the sensor type specified by the
Issue Command, and press the [ENTER] key.
Sensor type in Issue Command Setting
0: No sensor Whether the threshold setting succeeded or not cannot be
checked.
1: Reflective sensor Select “REFLECT”.
When the selected sensor type display is shown, select
“MANUAL SET” and press the [ENTER] key.
* Select the media sensor type to the one for which the
threshold was set.
2: Transmissive sensor (when using
normal labels)
Select “TRANS.”
When the selected sensor type display is shown, select
“MANUAL SET” and press the [ENTER] key.
* Select the media sensor type to the one for which the
threshold was set.
3: Transmissive sensor (when using
preprinted labels)
No setting is necessary.
4: Reflective sensor (when using a
manual threshold value)
No setting is necessary.
6. Press the [MODE] key.
→ User system mode menu is displayed.
7. Select “<1> RESET” and press the [ENTER] key.
→ After the printer is reset, it is placed in the online mode.
8. Send an Issue Command to make the printer print.
→ If a paper jam occurs or the media does not stop at the print start position, retry the threshold setting.
17
6.7 JOB CANCELLATION
6.7.1 Outline of the Job Cancellation
The [CANCEL] key enables cancellation of subsequent print jobs.
Holding down the [CANCEL] key for 3 seconds while the printer is in an error* or pause state causes the
printer to start a quick reset and shift to the online mode.
As long as the [CANCEL] key is held down, the data in the receive buffer is all discarded.
Job cancellation is finished when the [CANCEL] key is released, and the printer restores to the normal
condition.
*: Errors which can be recovered by a depression of the [RESTART] key.
For details, refer to Section 6.8 LCD MESSAGES AND LED INDICATIONS.
*: A command error may occur if the [CENCEL] key is released before the all received data has been
discarded.
6.7.2 Job Cancellation Operation Example
[Online mode]
1. Normal condition
↓ Occurrence of an error of depression of the
[PAUSE] key.
[Online mode]
2. Pause or error
condition
↓ Hold down [PAUSE] key for 3 seconds.
[Online mode]
3. Job cancellation
after quick reset
As long as the [CANCEL]
key is held down, received
data is discarded.
↓ Release the [CALCEL] key.
[Online mode]
4. Normal condition
The printer restores to the
online mode.
18
6.8 LCD MESSAGES AND LED INDICATIONS
LED
indications
No
LCD Message
2
nd
line
（English）
ON
LINE
ERROR
Printer status
Restoration by
the [RESTART]
key
Yes/No
Acceptance of
Status Request
and Reset
Command
Yes/No
ONLINE ○ ●
In the online mode
－
Yes
1
ONLINE
●
In the online mode
(Communicating)
－
Yes
2 HEAD OPEN ● ●
A feed or an issue was attempted
with the head opened.
－
Yes
3 PAUSE ● ●
In a pause state
Yes Yes
4 COMMS ERROR ●
A parity error or framing error has
occurred during communication by
RS-232C.
Yes Yes
5 PAPER JAM ●
A paper jam occurred during paper
feed.
Paper was not set properly.
Label actually used and the
selected media sensor type do not
match.
The media sensor position does
not align with the black mark
position.
The actual media size and the
specified media length do not
match.
The level of media sensor is not
suitable for the actual media.
The gap of label cannot be
detected due to pre-printing.
Yes Yes
6 CUTTER ERROR ●
A paper jam occurred in the cutter.
The cutter did not move from the
home position.
The cutter cover was open.
Yes Yes
7 NO PAPER ●
The media has run out.
The media has not been set.
Media sensor level is not suitable
for the paper used.
Yes Yes
8 NO RIBBON ●
The ribbon has run out. Yes Yes
9 HEAD OPEN ●
A feed or an issue was attempted
with the head opened.
(Except media feed caused by the
[FEED] key or Expansion I/O)
Yes Yes
10 HEAD ERROR ●
A broken dot error has occurred in
the thermal head.
The error has occurred in the head
driver.
Yes Yes
11
EXCESS HEAD
TEMP
●
The thermal head temperature has
become excessively high.
No Yes
12 RIBBON ERROR ●
An abnormal condition occurred
with the sensor for determining the
torque of the ribbon motor.
A ribbon jam occurred.
The ribbon has been torn.
The ribbon has not been set.
Yes Yes
13 REWIND FULL ●
An overflow error has occurred in
the rewinder unit.
Yes Yes
14
SAVING ####KB/&&&&KB
or
●
Writable characters or PC
command save mode.
－
Yes
19
SAVING %,%%%.%%%KB
15
FORMAT ####KB/&&&&KB
or
FORMAT %,%%%.%%%KB
●
Initializing the storage area.
－
Yes
16 NOW LOADING…
●
Downloading TrueType font or
BASIC program
－
Yes
17
MEMORY WRITE
ERR.
●
An error has occurred while writing
data into the memory for storage.
(USB memory, flash ROM on the
CPU board)
No Yes
18 FORMAT ERROR ●
An erase error has occurred while
formatting the memory for storage
(USB memory, flash Rom on the
CPU board)
No Yes
19 MEMORY FULL ●
Saving failed because of the
insufficient capacity of the memory
for storage (USB memory, flash
ROM on the CPU board)
No Yes
20
SYNTAX ERROR
Command error
(Refer *1, *2)
●
A command error has occurred
while analyzing the command. Yes Yes
21 POWER FAILURE ●
A momentary power interruption
has occurred.
No No
22 EEPROM ERROR ●
A backup EEPROM cannot be
read/write pr.
No No
23 SYSTEM ERROR ●
When any abnormal operations as
below are performed, a system error
occurs.
(a) Command fetch from an odd
address
(b) Access to the word data from a
place other than the boundary of
the word data
(c) Access to the long word data from
a place other than the boundary of
the long word data
(d) Access to the area of 80000000H
to FFFFFFFFH in the logic space
in the user system mode.
(e) Undefined command placed in
other than the delay slot has been
decoded.
(f) Undefined command in the delay
slot has been decoded.
(g)
Command to rewrite the delay
slot has been decoded.
No No
24 DHCP CLIENT INIT… ● ●
Initializing DHCP CLIENT.
* Only when DHCP is enabled
－ －
25
RFID WRITE
ERROR
●
The printer did not succeed in
writing data onto the RFID tag after
having retried for the specified
times.
Yes Yes
26
RFID ERROR
●
The printer cannot communicate
with the RFID module.
No Yes
27 INPUT PASSWORD ● ●
The printer is waiting for a
password to be entered.
No No
28
PASSWORD
INVALID
● ●
A wrong password was entered
consecutively for three times.
No No
20
29 RFID CONFIG ERR ●
B-EX700-RFID-U2-EU/US-R only
RFID module’s destination code is
not specified.
No No
30
LOW BATTERY
(Refer to *4,5)
●
RTC battery is low.
No Yes
31
INTERNAL COM
ERR
● ●
A hardware error has occurred in
the internal serial interface.
No No
Explanation of symbols
Symbol Explanation Range
: ON
－
: Blinking
－
: OFF
－
%%,%%%,%%%: Remaining memory size of the external USB
memory
0 to 09,999,999 (Kbyte)
####: Remaining memory size for PC command
storage area in the internal memory
0 to 3072 (Kbyte)
&&&&: Remaining memory size for writable
character storage area
0 to 3147 (Kbyte)
21
(*1) When there is command error in received command, up to 42 bytes of error command, starting from the
command code, are shown on 3
rd
and 4th lines of the LCD.
(However, [LF] and [NUL] are not displayed. Also, 43rd bytes and later are not displayed.)
Display example
(Example 1)
[ESC] PC001;0A
00,0300,2,2,A,00,B [LF][NUL]
LCD Display
(Example 2)
[ESC]T20G
30[LF][NUL]
LCD Display
(Example 3)
[ESC] PC002;0100,0300,15,15,A,00,00,J0101,+000000000A
,Z10,P1[LF][NUL]
LCD display
(*2) When a command error is displayed, the code other than 20H - 7FH and A0H - DFH is displayed as “?”
(3FH).
(*3) When the ribbon near end detection is enabled, the error LED blinks at 1-second interval (ON for 500
msec. OFF for 500 msec.) while the printer is in a ribbon near end state and displays message number 1,
2 or 3.
(*4) The battery check does not work when the printer is being reset and the RTC is not mounted.
(*5) It is necessary to follow the procedure below to use RTC function under a low battery condition.
Turn off the printer power while the printer is in an error state. Start the printer in the system mode,
set the date and time for the RTC again, then reset the printer to place the printer in online state.
* The printer can print the programmed date and time until it is turned off.
Command error
PC001;0A00,0300,2,2,A
,00,B
Command Error
T20G30
Command error
PC002;0100,0300,15,15
,A,00,00,J0101,+00000
Command error
Command error
22
LCD message (2
nd
line)
No English No German No French
1 ONLINE 1 ONLINE 1 PRETE
2 HEAD OPEN 2 Kopf offen. 2 TÊTE OUVERTE
3 PAUSE 3 PAUSE 3 PAUSE
4 COMMS ERROR 4 Kommunikations-Fehler 4 ERREURS DE COMMUNICAT
5 PAPER JAM 5 PAPIERSTAU 5 BOURRAGE PAPIER
6 CUTTER ERROR 6 Messer Fehler 6 ERREUR MASSICOT
7 NO PAPER 7 Kein Papier. 7 PAS DE PAPIER
8 NO RIBBON 8 KEIN FARBBAND 8 PAS DE RUBAN
9 HEAD OPEN 9 Kopf offen. 9 TÊTE OUVERTE
10 HEAD ERROR 10 Kopf Fehler 10 ERREUR DE TÊTE
11 EXCESS HEAD TEMP 11 Kopftemp. zu hoch 11 TETE TROP CHAUDE
12 RIBBON ERROR 12 FARBBAND FEHLER 12 ERREUR RUBAN
13 REWIND FULL 13 AUFWICKLER VOLL 13 REENROULEUR PLEIN
SAVING ####KB/&&&&KB SAVING ####KB/&&&&KB SAUVE ####KB/&&&&KB
14
SAVING %%,%%%,%%%KB
14
SAVING %%,%%%,%%%KB
14
SAUVE %%,%%%,%%%KB
FORMAT ####KB/&&&&KB FORMAT ####KB/&&&&KB FORMAT ####KB/&&&&KB
15
FORMAT %%,%%%,%%%KB
15
FORMAT %%,%%%,%%%KB
15
FORMAT %%,%%%,%%%KB
16 NOW LOADING… 16 NOW LOADING... 16 CHARGEMENT ...
17 SETTING MODE 17 SETTING MODE 17 MODE REGLAGES
18 MEMORY WRITE ERR. 18 MEMORY WRITE ERROR 18 ERR. ECRITURE MÉMOIRE
19 FORMAT ERROR 19 FORMAT ERROR 19 ERREUR DE FORMAT
20 MEMORY FULL 20 Speicher voll 20 MÉMOIRE PLEINE
21 SYNTAX ERROR 21 SYNTAX ERROR 21 ERREUR DE SYNTAXE
22 POWER FAILURE 22 POWER FAILURE 22 ERREUR D'ALIMENTATION
23 EEPROM ERROR
23 EEPROM Fehler 23 ERREUR EEPROM
24 SYSTEM ERROR 24 SYSTEM ERROR 24 ERREUR SYSTÈME
25 DHCP CLIENT INIT… 25 DHCP CLIENT INIT... 25 INIT CLIENT DHCP ...
26 RFID WRITE ERROR 26 RFID WRITE ERROR 26 ERREUR ECRITURE RFID
27 RFID ERROR 27 RFID FEHLER 27 ERREUR RFID
28 INPUT PASSWORD 28 INPUT PASSWORD 28 INPUT PASSWORD
29 PASSWORD INVALID 29 PASSWORT ungültig 29 MOT DE PASSE INVALIDE
30 RFID CONFIG ERR 30 RFID CONFIG Error 30 ERREUR CONFIG. RFID
31 LOW BATTERY 31 Batterie schwach 31 BATTERIE FAIBLE
32 INTERNAL COM ERR 32 INTERNAL COMM ERROR 32 ERREUR COMM. INT.
23
No Dutch No Spanish No Japanese
1 IN LIJN 1 PREPARADA 1
2 PRINTKOP OPEN. 2 CABEZAL ABIERTO 2
3 PAUZE 3 PAUSA 3
4 COMMUNICATIE FOUT 4 ERROR DE COMUNICACION 4
5 PAPIER STORING. 5 ATASCO DE PAPEL 5
6 FOUT SNIJMES 6 ERROR DE CORTADOR 6
7 GEEN PAPIER 7 SIN PAPEL 7
8 GEEN LINT 8 SIN CINTA 8
9 PRINTKOP OPEN. 9 CABEZAL ABIERTO 9
10 FOUT PRINTKOP 10 ERROR DE CABEZAL 10
11 PRINTKOP OVERHIT. 11 EXCESO TEMP. CABEZAL 11
12 LINT FOUT 12 ERROR DE CINTA 12
13 OPROLEENHEID VOL 13 REBOBINADOR LLENO 13
OPSLAAN ####KB/&&&&KB SALVAR ####KB/&&&&KB
14
OPSLAAN %%,%%%,%%%KB
14
SALVAR %%,%%%,%%%KB
14
FORMAT ####KB/&&&&KB FORMATO ####KB/&&&&KB
15
FORMAT %%,%%%,%%%KB
15
FORMATO %%,%%%,%%%KB
15
16 LADEN . . . 16 CARGANDO... 16
17 INSTELMODUS 17 MODO CONFIG. 17
18 MEM SCHRIJF FOUT 18 ERROR DE ESCRITURA 18
19 FORMAT FOUT 19 ERROR DE FORMATO 19
20 GEHEUGEN VOL 20 MEMORIA LLENA 20
21 SYNTAX FOUT 21 ERROR DE SINTAXIS 21
22 VOEDING FOUT 22 FALLO DE ALIMENTACION 22
23 FOUT EEPROM
23 ERROR EN LA EEPROM 23
24 SYSTEEM FOUT. 24 ERROR DE SISTEMA 24
25 INIT CLIENT DHCP 25 INIC. CLIENTE DHCP... 25
26 SCHRIJFFOUT RFID 26 ERROR ESCRITURA RFID 26
27 RFID FOUT 27 ERROR EN RFID 27
28 INPUT PASSWORD 28 INPUT PASSWORD 28
29 ONGELDIG PASWOORD 29 CONTRASEÑA NO VALIDA 29
30 RFID CONFIG. FOUT 30 ERROR DE CONFIG. RFID 30
31 LAGE BATTERIJ. 31 BATERIA BAJA 31
32 INTERNE COMM. FOUT 32 ERR INTERNO COMUNIC. 32
24
No Italian No Portuguese
1 On Line 1 PREPARADA
2 Testina Aperta 2 CABECA ABERTA
3 PAUSA 3 PAUSA
4 Errore Seriale 4 ERRO DE COMUNICACAO
5 Carta inceppata 5 PAPEL ENCRAVADO
6 Errore Taglierina 6 ERRO DE CORTADOR
7 Manca Carta 7 SEM PAPEL
8 Manca Nastro 8 SEM FITA
9 Testina Aperta 9 CABECA ABERTA
10 ERRORE TESTINA 10 ERRO DE CABECA
11 Temp. testa alta 11 EXCESSO TEMP. CABECA
12 ERRORE NASTRO 12 ERRO DE FITA
13 REWINDER PIENO 13 REBOBINADOR CHEIO
SALVA ####KB/&&&&KB SALVAR ####KB/&&&&KB
14
SALVA %%,%%%,%%%KB
14
SALVAR %%,%%%,%%%KB
FORMAT ####KB/&&&&KB FORMATO ####KB/&&&&KB
15
FORMAT %%,%%%,%%%KB
15
FORMATO %%,%%%,%%%KB
16 CARICAMENT 16 A CARREGAR...
17 Configurazione 17 MODO CONFIG.
18 Err. Scritt. memoria 18 ERRO DE ESCRITA
19 ERRORE FORMATTAZIONE 19 ERRO DE FORMATO
20 Memoria piena 20 MEMORIA CHEIA
21 SYNTAX ERROR 21 ERRO DE SINTAXE
22 ERRORE ALIMENT. 22 FALHA DE ALIMENTACAO
23 Errore EEPROM 23 ERRO NA EEPROM
24 SYSTEM ERROR 24 ERRO DE SISTEMA
25 DHCP CLIENT INIT... 25 INIC. CLIENTE DHCP...
26 RFID WRITE ERROR 26 ERRO ESCRITA RFID
27 RFID ERROR 27 ERRO EM RFID
28 INPUT PASSWORD 28 INPUT PASSWORD
29 PASSWORD ERRATA 29 SENHA INVALIDA
30 RFID CONFIG ERR 30 ERRO DE CONFIG. RFID
31 BATTERIA BASSA 31 POUCA BATERIA
32 Errore Comm Interna
32 ERR INTERNO COMUNIC.
25
7 DISPLAY PATTERN AND KEY OPERATION FOR SYSTEM MODE AND
USER MODE
7.1 LIST BOX WITH SCROLLBAR
The list box is used for displaying the menus or items to be selected. It is comprised of the following parts.
The knob appears on the scrollbar when the number of scroll lines is over 4 lines.
There are three types of list box with scrollbar, as follows.
Display
Menu display (without setting value)
Menu display (with setting value)
Setting value selection display
Key function (Menu display)
Key Compatible Key Function
[MODE] None Returns to the top menu without saving changes.
[CANCEL] [FEED] + [RESTART] Returns to the upper hierarchy without saving changes.
[ENTER] [PAUSE] Displays a next screen.
[UP] [RESTART] Moves the cursor upward. The cursor does not move any
further when the selected option is listed at the top.
[DOWN] [FEED] Moves the cursor downward. The cursor does not move any
further when the selected option is listed at the bottom.
[LEFT] None No function
[RIGHT] None No function
Knob
Scrollba
r
Title
Scroll line (up to 4 lines)
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