Toshiba B-EX4T2 SERIES, B-EX4T2-GS12-QMR, B-EX4T2-GS12-CN-R, B-EX4T2-TS12-QMR, B-EX4T2-TS12-CN-R Owner's Manual
...
TOSHIBA Barcode Printer
B-EX4T2 SERIES
Owner’s Manual
Mode d’emploi
Bedienungsanleitung
Manual de instrucciones
Gebruikershandleiding
Manuale Utente
Manual do Utilizador
TOSHIBA Barcode Printer
B-EX4T2 SERIES
Owner's Manual
Copyright © 2012
by TOSHIBA TEC CORPORATION
All Rights Reserved
6-78 Minami-cho, Mishima-shi, Shizuoka-ken, JAPAN
< For EU Only >
TOSHIBA TEC Europe Retail Information Systems S.A.
Rue de la Célidée 33 BE-1080 Brussels
CE Compliance (for EU only)
This product complies with the requirements of EMC and Low Voltage Directives including their
amendments.
VORSICHT:
• Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779)
• Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.
Centronics is a registered trademark of Centronics Data Computer Corp.
Microsoft is a registered trademark of Microsoft Corporation.
Windows is a trademark of Microsoft Corporation.
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and set in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operations of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
(for USA only)
Changes or modifications not expressly approved by the manufacturer for compliance could void the
user’s authority to operate the equipment.
N258
“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.”
“Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.”
(for CANADA only)
IP20
Waste Recycling information for users:
Following information is only for EU-member states:
The use of the crossed-out wheeled bin symbol indicates that this product
may not be treated as general household waste.
By ensuring this product is disposed of correctly you will help prevent
potential negative consequences for the environment and human health, which could
otherwise be caused by inappropriate waste handling of this product. For more detailed
information about the take-back and recycling of this product, please contact your supplier
where you purchased the product.
Precautions for the handling of Wireless Communication Devices
Wireless LAN Module: SD-Link 11g
RFID Module: TEC-RFID-EU1 (B-EX700-RFID-H1-QM-R)
For Europe
This device was tested and certified by Notified Body.
Hereby, Toshiba TEC Corporation declares that this device is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC.
This equipment uses the radio frequency band which has not been standardised throughout the EU and EFTA
countries. It can be used in the following countries.
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Germany,
Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia,
Slovenia, Spain, Sweden, United Kingdom, Norway, Liechtenstein, Iceland, Switzerland
For USA
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
Changes or modification not expressly approved by manufacturer for compliance could void the user’s authority
to operate the equipment.
For Canada
Operation is subject to the following two conditions:
(1) This device may not cause interference, and
(2) This device must accept any interference, including interference that may cause undesired operation of the
device.
For Taiwan
Caution
根據低功率電波輻射性電機管理辦法
For safety
Do not operate this product in locations where its use may be prohibited. For example, in an aeroplane or
hospital. If you are unsure whether operation is permitted, please refer to and follow the airline company or
medical institution guidelines.
Otherwise, flight instrument or medical equipment may be affected, causing a serious accident.
This product may affect the operation of some implanted cardiac pacemakers and other medically implanted
equipment. Pacemaker patients should be aware that the use of this product in close proximity to a pacemaker
might cause the device to malfunction.
If you have any reason to suspect that interference is taking place, immediately turn off the product and contact
your TOSHIBA TEC sales agent.
Do not disassemble, modify, or repair the product as doing so may cause injury.
Modification is also against the Laws and Regulations for Radio Equipment. Please ask your TOSHIBA TEC
sales agent for repair.
Safety Summary ENGLISH VERSION EO1-33094
( )
i
Safety Summary
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions
necessary for safe handling are included in this manual. All warnings and cautions contained in this manual
should be read and understood before handling or maintaining the equipment.
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified
using the procedures described in this manual, turn off the power, unplug the machine, and then contact your
authorised TOSHIBA TEC representative for assistance.
Meanings of Each Symbol
This symbol indicates warning items (including cautions).
Specific warning contents are drawn inside the
symbol.
(The symbol on the left indicates a general caution.)
This symbol indicates prohibited actions (prohibited items).
Specific prohibited contents are drawn inside or near the
symbol.
(The symbol on the left indicates “no disassembling”.)
This symbol indicates actions which must be performed.
Specific instructions are drawn inside or near the symbol.
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)
This indicates that there is the risk of death or serious injury if the
machine is improperly handled contrary to this indication.
Do not use voltages other than
the AC voltage specified on the
rating plate, as this may cause
fire or electric shock.
Do not plug in or unplug the power
cord with wet hands as this may
cause electric shock.
If the machine shares the same
electrical outlet, with any other
appliance that consumes a large
amount of power, the voltage will
fluctuate widely each time these
appliances operate. Be sure to
provide an exclusive outlet for
the machine as this may cause
fire or electric shock.
Do not place metal objects or
water-filled containers (flower
vases, flower pots or mugs etc) on
top of the machine. If metal
objects or spilled liquids enter the
machine, this may cause fire or
electric shock.
Do not insert or drop metal,
flammable or other foreign
objects into the machine through
ventilation slits, as this may
cause fire or electric shock.
Do not scratch, damage or modify
the power cords. Do not place
heavy objects on, pull on, or
excessively bend the power cords,
as this may cause fire or electrical
shock.
If the machine is dropped or the
cabinet is damaged, turn off the
power switch and disconnect the
power cord plug from the outlet,
and then contact your authorised
TOSHIBA TEC representative
for assistance. Continued use of
a damaged machine may cause
fire or electric shock.
Continued use of the machine in an
abnormal condition (the machine is
producing smoke or a strange
smell) may cause fire or electric
shock. In these cases, immediately
turn off the power switch and
disconnect the power cord plug
from the outlet. Then, contact your
authorised TOSHIBA TEC
representative for assistance.
W
ARNING
Use only specified
AC voltage.
Prohibited
Prohibited
Prohibited
Prohibited
Prohibited
Disconnect
the plug.
Disconnect
the plug.
Safety Summary ENGLISH VERSION EO1-33094
( )
ii
If foreign objects (metal
fragments, water, liquids) enter
the machine, turn off the power
switch and disconnect the power
cord plug from the outlet, and
then contact your authorised
TOSHIBA TEC representative
for assistance. Continued use of
the machine in that condition may
cause fire or electric shock.
When unplugging the power cords,
be sure to hold and pull on the plug.
Pulling on the cord may cut or
expose the internal wires and cause
fire or electric shock.
Ensure that the equipment is
properly grounded. Extension
cables should also be grounded.
Fire or electric shock could
occur on improperly grounded
equipment.
Do not remove covers, repair or
modify the machine yourself.
Contact your TOSHIBA TEC
representative for assistance. You
may be injured by high voltage,
very hot parts or sharp edges inside
the machine.
Do not use a spray cleaner
containing flammable gas for
cleaning this product, as this may
cause a fire.
Care must be taken not to injure
yourself with the printer paper
cutter.
This indicates that there is the risk of personal Injury or damage to
objects if the machine is improperly handled contrary to this indication.
Precautions
The following precautions will help to ensure that this machine will continue to function correctly.
• Try to avoid locations that have the following adverse conditions:
* Temperatures out of the specification * Direct sunlight * High humidity
* Shared power source * Excessive vibration * Dust/Gas
• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER
USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.
• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.
• DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust,
or gas.
• Ensure the printer is operated on a level surface.
• Any data stored in the memory of the printer could be lost during a printer fault.
• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains
interference.
• Unplug the machine whenever you are working inside it or cleaning it.
• Keep your work environment static free.
• Do not place heavy objects on top of the machine, as these items may become unbalanced and fall causing injury.
• Do not block the ventilation slits of the machine, as this will cause heat to build up inside the machine and may cause fire.
• Do not lean against the machine. It may fall on you and could cause injury.
• Unplug the machine when it is not used for a long period of time.
• Place the machine on a stable and level surface.
Request Regarding Maintenance
• Utilise our maintenance services.
After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the
inside of the machine cleaned. Dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is
particularly effective before humid rainy seasons.
• Our preventive maintenance service performs periodic checks and other work required to maintain the quality and performance
of the machine.
For details, please consult your authorised TOSHIBA TEC representative.
• Do not expose the machine to insecticides or other volatile solvents. This may cause the cabinet, or other parts, to deteriorate
and may cause the paint to peel.
Notification (for Turkey)
EEE Yönetmeliğine Uygundur
CAUTION
Disconnect
the plug.
Disconnect
the plug.
Connect a
grounding wire.
No
disassembling.
Prohibited
Prohibited
ENGLISH VERSION EO1-33094
TABLE OF CONTENTS
Page
1. PRODUCT OVERVIEW....................................................................................................... E1- 1
1.1 Introduction................................................................................................................. E1- 1
1.2 Features ..................................................................................................................... E1- 1
1.3 Unpacking................................................................................................................... E1- 1
1.4 Accessories ............................................................................................................... E1- 2
1.5 Appearance ................................................................................................................ E1- 3
1.5.1 Dimensions ............................................................................................................... E1- 3
1.5.2 Front View................................................................................................................. E1- 3
1.5.3 Rear View ................................................................................................................. E1- 3
1.5.4 Operation Panel........................................................................................................ E1- 4
1.5.5 Interior....................................................................................................................... E1- 4
1.6 Options ....................................................................................................................... E1- 5
2. PRINTER SETUP ................................................................................................................ E2- 1
2.1 Installation .................................................................................................................. E2- 2
2.2 Connecting the Power Cord........................................................................................ E2- 3
2.3 Loading Supplies ........................................................................................................ E2- 4
2.3.1 Loading the Media .................................................................................................... E2- 5
2.3.2 Loading the Ribbon.................................................................................................. E2-10
2.4 Connecting the Cables to Your Printer....................................................................... E2-12
2.5 Turning the Printer ON/OFF....................................................................................... E2-13
2.5.1 Turning ON the Printer............................................................................................. E2-13
2.5.2 Turning OFF the Printer........................................................................................... E2-13
2.6 Printer Setting...........................................................................................................................
E2-14
2.6.1 User System Mode .................................................................................................. E2-15
2.6.2 Parameter Setting.................................................................................................... E2-16
2.6.3 Enabling LAN/WLAN ............................................................................................... E2-24
2.6.4 Basic Program Setting............................................................................................. E2-24
2.6.5 Enabling Z-Mode...................................................................................................... E2-25
2.6.6 Automatic Calibration............................................................................................... E2-26
2.6.7 Dump Mode Setting................................................................................................. E2-27
2.6.8 Logging .................................................................................................................... E2-29
2.6.9 System Mode........................................................................................................... E2-30
2.6.10 Interface Setting....................................................................................................... E2-31
2.6.11 Real Time Clock (RTC)............................................................................................ E2-38
2.6.12 Copying Data to/from USB Memory........................................................................ E2-39
2.7 Installing the Printer Drivers....................................................................................... E2-40
2.7.1 Introduction .............................................................................................................. E2-40
2.7.2 General Description................................................................................................. E2-40
2.7.3 Installing the Printer Driver ...................................................................................... E2-40
2.7.4 Preparation for installation....................................................................................... E2-41
2.7.5 Installation under Windows2000/XP/Server2003.................................................... E2-43
2.7.6 Installation under WindowsVista/Server2008/7/Server2008R2 .............................. E2-48
2.7.7 Installation under Windows2000 (USB with Plug & Play enabled) ......................... E2-51
2.7.8 Installation under WindowsXP/Server2003 (USB with Plug & Play enabled)......... E2-53
2.7.9 Installation under Windows Vista/Server2008/7/Server2008R2
(USB with Plug & Play enabled).............................................................................. E2-54
2.7.10 Uninstalling the Printer Driver.................................................................................. E2-55
2.8 Print Test ................................................................................................................... E2-58
ENGLISH VERSION EO1-33094
2.9 Position and Print Tone Fine Adjustment .................................................................. E2-60
2.9.1 Fine Adjustment....................................................................................................... E2-60
2.10 Threshold Setting....................................................................................................... E2-67
2.11 Sensor Setting ........................................................................................................... E2-69
3. ONLINE MODE ................................................................................................................... E3- 1
3.1 Key Functions............................................................................................................. E3- 1
3.2 LCD ............................................................................................................................ E3- 2
3.2 Operation Example ..................................................................................................... E3- 3
4. MAINTENANCE .................................................................................................................. E4- 1
4.1 Cleaning ..................................................................................................................... E4- 1
4.1.1 Print Head/Platen/Sensors ....................................................................................... E4- 1
4.1.2 Covers and Panels ................................................................................................... E4- 2
4.1.3 Optional Cutter Module............................................................................................. E4- 3
5. TROUBLESHOOTING ........................................................................................................ E5- 1
5.1 Error Messages .......................................................................................................... E5- 1
5.2 Possible Problems ...................................................................................................... E5- 4
5.3 Removing Jammed Media .......................................................................................... E5- 5
6. PRINTER SPECIFICATIONS .............................................................................................. E6- 1
7. SUPPLY SPECIFICATIONS................................................................................................ E7- 1
7.1 Media.......................................................................................................................... E7- 1
7.1.1 Media Type ............................................................................................................... E7- 1
7.1.2 Detection Area of the Transmissive Sensor............................................................. E7- 3
7.1.3 Detection Area of the Reflective Sensor .................................................................. E7- 4
7.1.4 Effective Print Area................................................................................................... E7- 4
7.1.5 RFID Tags................................................................................................................. E7- 6
7.2 Ribbon ........................................................................................................................ E7- 8
7.3 Recommended Media and Ribbon Types ................................................................. E7- 10
7.4 Care/Handling of Media and Ribbon ......................................................................... E7- 17
APPENDIX 1 MESSAGES AND LEDS ....................................................................................EA1-1
APPENDIX 2 INTERFACE .......................................................................................................EA2-1
APPENDIX 3 PRINT SAMPLES...............................................................................................EA3-1
APPENDIX 4 GLOSSARIES ....................................................................................................EA4-1
CAUTION!
1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.
2. The contents of this manual may be changed without notification.
3. Please refer to your local Authorised Service representative with regard to any queries you may have in
this manual.
This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
WARNING!
1. PRODUCT OVERVIEW
ENGLISH VERSION EO1-33094
1.1 Introduction
E1- 1
1. PRODUCT OVERVIEW
1.1 Introduction
1.2 Features
1.3 Unpacking
Thank you for choosing the TOSHIBA B-EX4T2 series bar code
printer. This Owner’s Manual contains from general set-up
through to how to confirm the printer operation using a test print,
and should be read carefully to help gain maximum performance
and life from your printer. For most queries please refer to this
manual and keep it safe for future reference. Please contact your
TOSHIBA TEC representative for further information concerning
this manual.
This printer has the following features:
• The print head block can be opened providing smooth loading
of media and ribbon.
• Various types of media can be used as the media sensors can
be moved from the centre to the left edge of the media.
• Web based functions such as remote maintenance and other
advanced network features are available.
• Superior hardware, including the specially developed 8
dots/mm (203 dots/inch) thermal print head which will allow very
clear print at a printing speed of 3, 6, 10, or 12 inches/sec. and
3, 5, 8, 10, or 12 inches/sec. with 11.8 dots/mm (300 dots/inch)
thermal head. 23.6 dots/mm (600 dpi) thermal print head which
will allow very clear print at a printing speed of 2, 3, 4, 5, or 6
inches/sec.
• Besides the optional Cutter Module, there is also an optional
Peel off Module, RS-232C I/F card, Centronics I/F card,
Expansion I/O Card, Wireless LAN I/F card, the RTC/USB host
I/F card, HF band RFID mount kit and Narrow width platen kit.
Unpack the printer as per the Unpacking Instructions supplied with
the printer.
NOTES:
1. Check for damage or
scratches on the printer.
However, please note that
TOSHIBA TEC shall have
no liability for any damage
of any kind sustained
during transportation of the
product.
2. Keep the cartons and
internal packing for future
transportation of the
printer.
1. PRODUCT OVERVIEW
ENGLISH VERSION EO1-33094
1.4 Accessories
E1- 2
1.4 Accessories
When unpacking the printer, please make sure all the following
accessories are supplied with the printer.
Power cord
Safety precautions
Quick installation manual
CD-ROM(1pc.)
1. PRODUCT OVERVIEW
ENGLISH VERSION EO1-33094
1.5 Appearance
E1- 3
1.5 Appearance
1.5.1 Dimensions
1.5.2 Front View
1.5.3 Rear View
The names of the parts or units introduced in this section are used
in the following chapters.
278
(10.9) 460 (18.1)
Dimensions in mm (inches)
310
(12.2)
Top Cover
Media Outlet
Supply Window
LCD Message Display
Operation Panel
Reserved for Serial or
WLAN Interface
LAN Interface
AC Power Inlet
Reserved for Expansion I/O
interface
Re
served for Parallel Interface
Power Switch
USB Interface
Reserved for USB Host
Interface
1. PRODUCT OVERVIEW
ENGLISH VERSION EO1-33094
1.5 Appearance
E1- 4
1.5.4 Operation Panel
1.5.5 Interior
Please see Section 3 for further information about the Operation
Panel.
1.6 Options
LCD
ERROR LED
PAUSE
RESTART
UP
RIGHT
ENTER
DOWN
CAN
CEL
MODE
LEFT
FEED
ONLINE LED
Print Head
Platen
Head Lever
Ribbon Shaft
Print Head Block
Paper Guide R
1. PRODUCT OVERVIEW
ENGLISH VERSION EO1-33094
1.6 Options
E1- 5
Option Name Type Description
Disc cutter module B-EX204-QM-R
Disc cutter
Each time media is cut, the media feed is
stopped.
Strip module B-EX904-H-QM-R This allows use of on-demand (peel-off)
operation or to take-up labels and backing
paper together when using the rewind guide
plate. To purchase the strip module, please
inquire with your local distributor.
RFID module mount
kit
B-EX700-RFID-H1-QM-R This kit is to mount Tagsys HF band RFID
module and antenna.
203-dpi print head B-EX704-TPH2-QM-R This print head enables a conversion of a
300dpi print head of the B-EX4T2-TS12 model
into 203dpi print head.
300-dpi print head B-EX704-TPH3-QM-R This print head enables a conversion of a
203dpi print head of the B-EX4T2-GS12 model
into 300dpi print head.
600-dpi print head B-EX704-TPH6-QM-R Only with B-EX4T2-HS12 Model
RTC & USB host
interface card
B-EX700-RTC-QM-R This card holds the current time: year, month,
day, hour, minute, second and provides a USB
host interface.
Expansion I/O
interface card
B-EX700-IO-QM-R Installing this card in the printer allows
connection to an external device with the
exclusive interface.
Parallel interface
card
B-EX700-CEN-QM-R Installing this card provides a Centronics
interface port.
Serial interface card B-EX700-RS-QM-R Installing this card provides an RS-232C
interface port.
Wireless LAN
interface card
B-EX700-WLAN-QM-R Installing this card provides Wireless LAN
communication.
NOTE:
To purchase the optional kits, please contact the nearest authorised TOSHIBA TEC representative or
TOSHIBA TEC Head Quarters.
2. PRINTER SETUP
ENGLISH VERSION EO1-33094
2. PRINTER SETUP
E2- 1
2. PRINTER SETUP
This section outlines the procedures to setup your printer prior to its operation. The section includes precautions,
loading media and ribbon, connecting cables, setting the operating environment of the printer and performing an
online print test.
Reference Procedure Setup Flow
After referring to the Safety Precautions in this
manual, install the printer in a safe and stable
location.
Connect a power cord to the power inlet of the
printer, then to an AC outlet.
Load a label stock or tag stock.
Adjust the position of feed gap sensor or black
mark sensor according to the media being used.
If using thermal transfer media then load the
ribbon.
Connect the printer to a host computer or
network.
Set the printer parameters in the system mode.
Installation
Connecting the power cord
Loading the media
Printer setting
Media sensor position
alignment
Loading the ribbon
Connecting to a host computer
Make a print test from your operating
environment and check the print result.
Print test
2.1 Installation
2.2 Connecting the Power
Cord
2.3.1 Loading the Media
2.3.1 Loading the Media
2.3.2 Loading the Ribbon
2.4 Connecting the Cables to
Your Printer
2.6 Printer Setting
2.8 Print Test
Automatic threshold setting
Manual threshold setting
If necessary, install the printer driver on your
host computer.
2.7 Installing the Printer
Drivers
If the print start position cannot be detected
properly when pre-printed label are used, set the
threshold automatically.
If the print start position cannot be detected
properly even after automatic threshold setting is
performed manually set the threshold.
2.10 Threshold Setting
2.10 Threshold Setting
Turn on the printer power.
Turning the power ON
2.5 Turning the Printer
ON/OFF
Position and Print Tone Fine
adjustment
If necessary, fine adjust the print start position,
cut/strip position, print tone, etc.
2.9 Position and Print Tone
Fine Adjustment
Installing the printer driver
2. PRINTER SETUP
ENGLISH VERSION EO1-33094
2.1 Installation
E2- 2
2.1 Installation
To insure the best operating environment and to assure the safety of the
operator and equipment, please observe the following precautions.
• Operate the printer on a stable, level surface in a location free from
excessive humidity, high temperature, dust, vibration and direct
sunlight.
• Keep your work environment static free. Static discharge can cause
damage to delicate internal components.
• Make sure the printer is connected to a clean source of AC power and
no other high-voltage devices, that may cause line noise interference,
are connected to the same mains.
• Assure that the printer is connected to the AC mains with a three-
prong power cable that has the proper ground (earth) connection.
• Do not operate the printer with the cover open. Be careful not to
allow fingers or articles of clothing to get caught in any of the
moving parts, especially the optional cutter mechanism.
• For best results, and longer printer life, use only TOSHIBA TEC
recommended media and ribbons.
• Store the media and ribbons in accordance with their specifications.
• This printer mechanism contains high-voltage components; therefore
you should never remove any of the covers of the machine as you
may receive an electrical shock. Additionally, the printer contains
many delicate components that may be damaged if accessed by
unauthorised personnel.
• Clean the outside of the printer with a clean, dry cloth or a clean cloth
slightly dampened with a mild detergent solution.
• Use caution when cleaning the thermal print head as it will become
very hot while printing. Wait until it has had time to cool before
cleaning. Use only the TOSHIBA TEC recommended print head
cleaner to clean the print head.
• Do not turn off the printer power or remove the power plug while the
printer is printing or while the ON LINE lamp is flashing.
2. PRINTER SETUP
ENGLISH VERSION EO1-33094
2.2 Connecting the Power Cord
E2- 3
2.2 Connecting the
Power Cord
1. Make sure that the printer Power Switch is in the OFF () position.
Connect the Power Cord to the printer as shown in the figure below.
2. Plug the other end of the Power Cord into a grounded outlet as shown
in the figure below.
[Example of US Type] [Example of EU Type]
CAUTION!
1. Make sure that the printer
Power Switch is turned to
the OFF position ()
before connecting the
Power Cord to prevent
possible electric shock or
damage to the printer.
2. Connect the Power Cord
to a supply outlet with a
properly grounded
(earthed) connection.
Power Cord
Power Switch
Power Cord
Power Cord
2. PRINTER SETUP
ENGLISH VERSION EO1-33094
2.3 Loading Supplies
E2- 4
2.3 Loading Supplies
1. Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc., being
drawn into the moving parts, be sure to load the media once the printer has stopped moving
completely.
2. The Print Head becomes hot immediately after printing, allow it to cool before loading the media.
3. To avoid injury, be careful not to trap your fingers while opening or closing the cover.
WARNING!
CAUTION!
1. Be careful not to touch the Print Head Elements when lifting the Print Head Block. This may
cause missing dots due to static electricity or other print quality problems.
2. When loading or replacing the media or ribbon, be careful not to damage the print head with hard
objects like watches or rings.
Since the print head element can be easily damaged by shock, please treat it carefully and do not
hit it with hard objects .
Care must be taken not to allow
the metal or glass part of a watch
to touch the print head edge.
Care must be taken not to allow
a metal object like a ring to touch
the print head edge.
2. PRINTER SETUP ENGLISH VERSION EO1-33094
2.3 Loading Supplies
E2- 5
2.3.1 Loading the Media
The following procedure shows the steps to properly load the media into
the printer so that it feeds straight through the printer.
The printer prints both labels and tags.
1. Open the Top Cover.
2. Turn the Head Lever to the FREE position and release the Ribbon
Shaft Holder Plate.
3. Open the Print Head Block.
4.
Move the Paper guide R to the rightmost position or shift the
guide to the horizontal position.
5. Put the media on the Paper Holder.
6. Pass the media around the Paper Holder, and the n pull
the media towards the front of the printer.
7. Push the Paper Guide against the media until the media is
held firmly in place. To lock the Media, shift the Paper Guide
R to vertical position
NOTES:
1. When the Head Lever is
turned to
FREE position, the
Print Head can be raised.
2. To enable printing the Head
Lever must be set to the
LABEL / TAG position.
(This ensures that the Print
Head is closed.)
There are two head pressure
levels in the
LABEL / TAG
position. Set the Head Lever
depending on the media type:
Position LABEL: Labels
Position TAG : Tags
However, proper position
may differ depending on
media. For details, refer to
your TOSHIBA TEC
authorised service
representative.
Top Cover
Print Head Block
Head
Lever
Ribbon Shaft Holder Plate
TAG
LABEL
FREE
Paper Guide R
Paper Guide L
2. PRINTER SETUP ENGLISH VERSION EO1-33094
2.3 Loading Supplies
E2- 6
2.3.1 Loading the Media
(Cont.)
8. Place the media between the Media Guides and adjust them to the
media width. Once in the correct position tighten the Locking
Screw.
9. Check that the media’s path through the printer is straight. The
media should be to the left side of the print head
NOTE:
Do not over-tighten the Locking
Ring of the Supply Holder.
In the case of labels rolled with
the print side facing inside.
In the case of labels rolled with
the print side facing outside.
Media Guide
Locking Screw
Paper Guide
Media Guide
Print Head
Media
2. PRINTER SETUP ENGLISH VERSION EO1-33094
2.3 Loading Supplies
E2- 7
2.3.1 Loading the Media
(Cont.)
10. Lower the Print Head Block.
11. Once the media is loaded it may be necessary to set the Media
Sensors used to detect the start position for label or tag.
Setting the Feed Gap Sensor position
(1) Manually move the Media Sensor so that the Feed Gap Sensor is
positioned at the centre of the labels. (z indicates the position of the
Feed Gap Sensor).
Setting the Black Mark Sensor position
(1) Pull about 500 mm of media out of the front of the printer, turn the
media back on itself and feed it under the Print Head past the sensor
so that the black mark can be seen from above.
(2) Manually move the Media Sensor so that the Black Mark Sensor is
in line with the centre of the black mark on the media. ( indicates
the position of the Black Mark Sensor).
NOTE:
Be sure to set the black mark
sensor to detect the centre of the
black mark, otherwise a paper
j
am or no paper error may occur.
Label Media Sensor
Feed Gap Sensor (z)
Media
Media Sensor
Black Mark Sensor ()
Black Mark
Gap
2. PRINTER SETUP ENGLISH VERSION EO1-33094
2.3 Loading Supplies
E2- 8
2.3.1 Loading the Media
(Cont.)
12. Batch mode
In batch mode, the media is continuously printed until the number of
labels/tags specified in the issue command has been printed.
13. Loading with peel off module
When the optional Strip Module is fitted, the label is automatically
removed from the backing paper at the Strip Plate as each label is
printed.
(1) Remove enough labels from the leading edge of the media to leave
500mm of backing paper free.
(2) Insert the backing paper under the Strip Plate.
(3) Wind the backing paper onto the Take-up Spool and fix it in position
with the Take-up Clip. (Wind the paper counter-clockwise around
the spool.)
(4) Rotate the Take-up Spool counter-clockwise a few times to remove
any slack in the backing paper.
(5) Set the Selection Switch mounted on the Rewinder Assembly to
STANDARD/PEEL OFF position.
NOTES:
1. Be sure to set the Selection
Switch to STANDARD/
PEEL OFF position.
2. The backing paper is easier
to feed back to the Take-Up
Spool if the Front Plate is
removed.
3. Fit the Take-Up Clip so that
the longer side of the clip is
fitted into the shallow groove
in the Take-Up Spool.
4. The backing paper can be
wound directly onto the
Take-up Spool or a paper
core.
Backing Paper
Strip Plate
Take-up Spool
Take-up Clip
2. PRINTER SETUP ENGLISH VERSION EO1-33094
2.3 Loading Supplies
E2- 9
Media Outlet
Cutter Module
2.3.1 Loading the Media
(Cont.)
14. Loading with cutter
When the optional Cutter Module is fitted, the media is
automatically cut. A disc cutter is available as option.
Insert the leading edge of the media into the cutter until it comes out
the Media Outlet of the Cutter Module.
CAUTION!
1. Be sure to cut the backing
paper of the label. Cutting
labels will cause the glue to
stick to the cutter which
may affect the cutter quality
and shorten the cutter life.
2. Use of tag paper when the
thickness exceeds the
specified value may affect
the cutter life.
WARNING!
The cutter is sharp, so care
must be taken not to injure
yourself when handling the
cutter.
2. PRINTER SETUP ENGLISH VERSION EO1-33094
2.3 Loading Supplies
E2-10
2.3.2 Loading the Ribbon
There are two types of media available for printing on: thermal
transfer and direct thermal (which has a chemically treated
surface). DO NOT LOAD a ribbon when using direct thermal
media.
1. Grasp the tabs on the top and bottom of the Ribbon Stoppers
and move the Ribbon Stoppers back to the end of the Ribbon
Shaft.
2. Leaving plenty of slack between the ribbon spools, place the
ribbon onto the Ribbon Shafts as shown below.
There are 2
possible ways to load the ribbon.
NOTE:
To check or change settings on which type of Ribbon winding to be
used, you must go to SYSTEM Mode in the Printer. For more details
refer to Key Operation Specification, “8.4.1 PRINTER SET”.
NOTES:
1. When attaching the ribbon
stoppers, make sure that
the pinchers face into the
printer
2. Be sure to remove any
slack in the ribbon before
printing. Printing with a
wrinkled ribbon will reduce
the print quality.
3. The Ribbon Sensor is
mounted on the rear of the
Print Head Block to detect
a ribbon end. When a
ribbon end is detected a
“NO RIBBON” message will
appear on the display and
the ERROR LED will
illuminate.
Ribbon Stopper
Ribbon Shaft
Print Head Block
Ribbon Shaft
Ribbon Shaft
Outside Wound Ribbon
Inside Wound Ribbon
2. PRINTER SETUP ENGLISH VERSION EO1-33094
2.3 Loading Supplies
E2-11
2.3.2 Loading the Ribbon
(Cont.)
3. Push Ribbon along the Ribbon Shafts to a position where the
ribbon is fully to the Left against the stoppers when fitted.
4. Lower the Print Head Block and set the Ribbon Shaft Holder
Plate aligning its holes with the Ribbon Shafts.
5. Take up any slack in the ribbon. Wind the leading tape onto the
ribbon take-up roll until the ink ribbon can be seen from the
front of the printer.
6. Turn the Head Lever to Lock position to close the Print Head.
7. Close the Top Cover.
Ribbon Shaft Holder Plate
2. PRINTER SETUP ENGLISH VERSION EO1-33094
2.4 Connecting the Cables to Your Printer
E2-12
2.4 Connecting the
Cables to Your
Printer
The following paragraphs outline how to connect the cables from
the printer to your host computer, and will also show how to
make cable connections to other devices. Depending on the
application software you use to print labels, there are 5 ways to
connect the printer to your host computer. These are:
• An Ethernet connection using the printer’s standard LAN
connector.
• A USB cable connection between the printer’s standard USB
connector and your host computer’s USB port. (Conforming
to USB 2.0)
• A serial cable connection between the printer’s optional RS232 serial connector and one of your host computer’s COM
ports.
• A parallel cable connection between the printer’s optional
parallel connector and your host computer’s parallel port
(LPT).
• Wireless LAN using an optional Wireless LAN board.
For details, refer to APPENDIX 2.
Reserved for
Parallel Interface
Reserved for Serial or
WLAN Interface
Reserved for
Expansion I/O Interface
USB Interface
LAN Interface
Power Switch
AC Power Inlet
Reserved for USB Host
interface
2. PRINTER SETUP ENGLISH VERSION EO1-33094
2.5 Turning the Printer ON/OFF
E2-13
2.5 Turning the Printer
ON/OFF
2.5.1 Turning ON the Printer
2.5.2 Turning OFF the Printer
When the printer is connected to your host computer it is good
practice to turn the printer ON before turning on your host
computer and turn OFF your host computer before turning off the
printer.
1. To turn ON the printer power, press the Power Switch as shown
in the diagram below. Note that ( | )
is the power ON side of the
switch.
2. Check that the ON LINE message appears in the LCD Message
Display and that the ON LINE and POWER LED lights are
illuminated.
1. Before turning off the printer Power Switch verify that the ON
LINE message appears in the LCD Message Display and that
the ON LINE LED light is on and is not flashing.
2. To turn OFF the printer power press the Power Switch as
shown in the diagram below. Note that ({) is the power OFF
side of the switch.
CAUTION!
Use the power switch to turn
the printer On/Off. Plugging
or unplugging the Power Cord
to turn the printer On/Off may
cause fire, an electric shock,
or damage to the printer.
NOTE:
If a message other than ON
LINE appears on the display
or the ERROR LED lamp is
illuminated, refer to Section
5.1, Error Messages.
Power Switch
CAUTION!
1. Do not turn off the printer
power while the media is
being printed, as this may
cause a paper jam or
damage to the printer.
2. Do not turn off the printer
power while the ON LINE
lamp is blinking as this
may cause damage to
your computer.
Power Switch
2. PRINTER SETUP ENGLISH VERSION EO1-33094
2.6 Printer Setting
E2-14
2.6 Printer Setting
Depending on the settings of your host computer or the interface
being used it may be necessary to change the printer parameter
settings.
Follow the procedures described below to change the printer
parameter settings to correspond to your environment.
NOTE:
Incorrect settings can cause the printer not to function correctly. If
you have any problems with the parameter settings, please contact
your nearest TOSHIBA TEC service representative.
For the settings this manual does not cover, please contact your
nearest TOSHIBA TEC service representative, or refer to the B-EX4T
Series Key Operation Specification manual.
ONLINE Mode
User System Mode
Power ON
[PAUSE]
PAUSE state
Hold down [RESTART]
Power OFF
Hold down [MODE]
• Reset
• Parameter setting (⇒Section 2.6.2)
• Fine adjustment (⇒Section 2.9)
• LAN/WLAN (⇒Section 2.6.3)
• BASIC (⇒Section 2.6.4)
• Z-MODE (⇒Section 2.6.5)
• Auto calibration (⇒Section 2.6.6)
• Dump mode (⇒Section 2.6.7)
• Log (⇒Section 2.6.8)
System Mode
Turn on the power while holding
down [FEED] & [PAUSE] or
[MODE].
• Self diagnosis
• Parameter setting
• Fine adjustment
• Test print (⇒Section 2.8)
• Sensor adjustment
• RAM clear
• Interface setting (⇒Section 2.6.10)
• BASIC mode
• RFID setting
• Real Time Clock (⇒Section 2.6.11)
• Z-MODE
• USB memory (⇒Section 2.6.12)
• Reset
2. PRINTER SETUP ENGLISH VERSION EO1-33094
2.6 Printer Setting
E2-15
2.6 Printer Setting
(Cont.)
2.6.1 User System Mode
Key functions in system mode
Key Function
[MODE] Returns to the system mode menu.
[CANCEL] or
[FEED]+[RESTAR]
Returns to the previous menu.
Displays the next screen. [ENTER] or
[PAUSE]
Saves the settings and returns to the
previous menu.
Moves the cursor up.
(Note 1)
[UP] or [RESTART]
Increases a value.
(Note 2)
Moves the cursor down.
(Note 1)
[DOWN] or [FEED]
Decreases a value.
(Note 3)
[LEFT] Moves the cursor to the left.
(Note 3)
[RIGHT] Moves the cursor to the right.
(Note 3)
How to enter the User System Mode
The User System Mode consists of the following menus.
<1>RESET
Used to reset the printer.
<2>PARAMETER SET (⇒ Section 2.6.2)
Used to set the printer parameters.
<3>ADJUST SET (⇒ Section 2.9)
Used to fine adjust the print start position, cut position, etc.
<4>LAN/WLAN (⇒ Section 2.6.3)
Used to enable or disable the LAN communication and SNMP.
<5>BASIC (⇒ Section 2.6.4)
Used to set the function of basic program when it is loaded to
the printer.
<6>Z-MODE (⇒ Section 2.6.5)
Same as BASIC
<7>AUTO CALIB (⇒ Section 2.6.6)
Used to enable or disable the automatic calibration function.
<8>DUMP MODE (⇒ Section 2.6.6)
Used to print the data in the receive buffer for debugging
purposes.
<9>LOG (⇒ Section 2.6.7)
Used to save print logs in USB memory.
NOTES:
1. The cursor will not scroll from the bottom to the top or top to bottom
of a menu.
2. The value will not increase or decrease any further than the maximum
or minimum values of a parameter.
3. The cursor will not move any further than the left- or right-most
positions of a field.
4. Any values changed will not become effective if the printer is turned
off without pressing the [ENTER] key.
PAUSE
RESTART
UP
RIGHT
ENTER
DOWN
CANCEL
MODE
LEFT
FEED
ONLINE
User System Mode
[PAUSE] Hold down [RESTART]
Hold down [MODE]
2. PRINTER SETUP ENGLISH VERSION EO1-33094
2.6 Printer Setting
E2-16
2.6.2 Parameter Setting
The Parameter Set menu allows the printer parameter settings to
be modified.
The following table shows the contents of the Parameter Set
menu.
Contents of the Parameter Set Menu
Menu Sub menu Parameter
Printer Set MEDIA LOAD Parameter
set
(Section 2.6.2.1) FORWARD WAIT
FW/BK ACT
HU CUT/RWD
RBN SAVE
PRE PEEL OFF
BACK SPEED
Software Set FONT CODE
TYPE OF RIBBON
(Section 2.6.2.2) ZERO FONT
CODE
PEEL OFF STATUS
USB I/F STATUS
FEED KEY
KANJI CODE
EURO CODE
AUTO HD CHK
WEB PRINTER
RBN NEAR END
EX I/O
LBL/RBN END
MAX CODE
XML
THRESHOLD SELECT
ENERGY TYPE
PW SAVE TIME
Panel LCD LANGUAGE
(Section 2.6.2.3) DISPLAY
CONTRAST
Password PASSWORD
(Section 2.6.2.4)
USER SYSTEM MODE
<1>RESET
<2>PARAMETER SET
<3>ADJUST SET
<4>LAN/WLAN
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