Toshiba B-EX4T1 User Manual

TOSHIBA Barcode Printer

B-EX4T1 SERIES

Owner’s Manual Mode d’emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente Manual do Utilizador

CE Compliance (for EU only)

This product complies with the requirements of EMC and Low Voltage Directives including their amendments.

VORSICHT:

• Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779)

• Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.

Centronics is a registered trademark of Centronics Data Computer Corp. Microsoft is a registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable rotection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and sed in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.” “Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.”

(for USA only)

(for CANADA only)

N258

IP20

< For EU Only > TOSHIBA TEC Europe Retail Information Systems S.A. Rue de la Célidée 33 BE-1080 Brussels

ll Rights Reserved

570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN

TOSHIBA Barcode Printer

B-EX4T1 SERIES

Owner's Manual

Waste Recycling information for users:

Following information is only for EU-member states:

The use of the crossed-out wheeled bin symbol indicates that this product may not be treated as general household waste.

By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about the take-back and recycling of this product, please contact your supplier where you purchased the product.

Precautions for Handling of Wireless Communication Devices Wireless LAN Module: SD-Link 11g RFID Module: TEC-RFID-EU1 (B-EX700-RFID-H1-QM-R), TRW-USM-01 (B-EX700-RFID-U2-US-R),

TRW-EUM-01 (B-EX700-RFID-U2-EU-R), TRW-CNM-01 (B-EX700-RFID-U2-CN-R)

For Europe

This device was tested and certified by Notified Body. Hereby, Toshiba TEC Corporation, declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. This equipment uses the radio frequency band which has not been harmonized throughout all EU and EFTA countries, and can be used in the following countries. Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Norway, Liechtenstein, Iceland, Switzerland

For USA

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received , including interference that may cause undesired operation. Changes or modification not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

For Canada

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference , including interference that may cause undesired operation of the device.

For Taiwan Caution

根據低功率電波輻射性電機管理辦法

For safety

Do not use this product in locations where use may be forbidden, for example, in an aeroplane or a hospital. If you do not know the forbidden areas, please refer to and follow the airline company or medical institution guidelines. Otherwise, flight instrument or medical equipment may be affected, causing a serious accident.

This product may affect the operation of some implanted cardiac pacemakers and other medically implanted equipment. Pace maker patients should be aware that the use of this product very close to a pacemaker might cause the device to malfunction.

If you have any reason to suspect that interference is taking place, immediately turn off the product and contact your TOSHIBA TEC sales agent.

Do not disassemble, modify, or repair the product. Doing so may cause injury. Also, modification is against the Laws and Regulations for Radio Equipment. Please ask your TOSHIBA TEC sales agent for repair.

Safety Summary ENGLISH VERSION

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment.

Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the

(The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the

(The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the z symbol.

(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

symbol.

Any other than the specified AC voltage is prohibited.

Prohibited

ARNING

Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause fire or electric shock.

If the machines share the same outlet with any other electrical appliances that consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause fire or electric shock. Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause fire or electric shock.

This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication.

Prohibited

Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock.

Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause fire or electric shock.

Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or excessively bend the cords, as this may cause fire or electrical shock.

Disconnect the plug.

If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

( )

Disconnect the plug.

Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or electric shock. In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your authorised TOSHIBA TEC representative for assistance.

Safety Summary ENGLISH VERSION

Disconnect the plug.

Connect a grounding wire.

Prohibited

If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

Ensure that the equipment is properly grounded. Extension cables should also be grounded. Fire or electric shock could occur on improperly grounded equipment.

Do not use a spray cleaner containing flammable gas for cleaning this product, as this may cause a fire.

Disconnect the plug.

No disassembling.

Prohibited

When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock.

Do not remove covers, repair or modify the machine by yourself. You may be injured by high voltage, very hot parts or sharp edges inside the machine.

Care must be taken not to injure yourself with the printer paper cutter.

CAUTION

objects if the machines are improperly handled contrary to this indication.

Precautions

This indicates that there is the risk of personal Injury or damage to

The following precautions will help to ensure that this machine will continue to function correctly.

• Try to avoid locations that have the following adverse conditions: * Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas

• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER

USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

• DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust,

or gas.

• Ensure the printer is operated on a level surface.

• Any data stored in the memory of the printer could be lost during a printer fault.

• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains

interference.

• Unplug the machine whenever you are working inside it or cleaning it.

• Keep your work environment static free.

• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.

• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.

• Do not lean against the machine. It may fall on you and could cause injury.

• Unplug the machine when it is not used for a long period of time.

• Place the machine on a stable and level surface.

Request Regarding Maintenance

• Utilize our maintenance services. After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the

inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

• Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and

performance of the machines, preventing accidents beforehand.

For details, please consult your authorised TOSHIBA TEC representative for assistance.

• Using insecticides and other chemicals

Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.

( )

ENGLISH VERSION EO1-33089

TABLE OF CONTENTS

Page

1. PRODUCT OVERVIEW......................................................................................................... E1- 1

1.1 Introduction................................................................................................................... E1- 1

1.2 Features ....................................................................................................................... E1- 1

1.3 Unpacking..................................................................................................................... E1- 1

1.4 Accessories ................................................................................................................. E1- 2

1.5 Appearance .................................................................................................................. E1- 3

1.5.1 Dimensions..............................................................................................................E1- 3

1.5.2 Front View ...............................................................................................................E1- 3

1.5.3 Rear View................................................................................................................E1- 3

1.5.4 Operation Panel ......................................................................................................E1- 4

1.5.5 Interior .....................................................................................................................E1- 4

1.6 Options ......................................................................................................................... E1- 5

2. PRINTER SETUP .................................................................................................................. E2- 1

2.1 Installation .................................................................................................................... E2- 2

2.2 Connecting the Power Cord ......................................................................................... E2- 3

2.3 Loading Supplies .......................................................................................................... E2- 4

2.3.1 Loading the Media...................................................................................................E2- 5

2.3.2 Loading the Ribbon ................................................................................................E2-10

2.4 Connecting the Cables to Your Printer ........................................................................ E2-12

2.5 Turning the Printer ON/OFF ........................................................................................ E2-13

2.5.1 Turning ON the Printer ...........................................................................................E2-13

2.5.2 Turning OFF the Printer..........................................................................................E2-13

2.6 Printer Setting........................................................................................................................... E2-14

2.6.1 User System Mode .................................................................................................E2-15

2.6.2 Parameter Setting ..................................................................................................E2-16

2.6.3 Enabling LAN/WLAN ..............................................................................................E2-24

2.6.4 Basic Program Setting............................................................................................E2-24

2.6.5 Enabling Z-Mode ....................................................................................................E2-25

2.6.6 Automatic Calibration .............................................................................................E2-26

2.6.7 Dump Mode Setting................................................................................................E2-27

2.6.8 Logging...................................................................................................................E2-29

2.6.9 System Mode .........................................................................................................E2-30

2.6.10 Interface Setting .....................................................................................................E2-31

2.6.11 Real Time Clock (RTC) ..........................................................................................E2-38

2.6.12 Copying Data to/from USB Memory .......................................................................E2-39

2.7 Installing the Printer Drivers ........................................................................................ E2-40

2.7.1 Introduction...............................................................................................................E2-40

2.7.2 General Description................................................................................................E2-40

2.7.3 Installing the Printer Driver .....................................................................................E2-40

2.7.4 Preparation for installation......................................................................................E2-41

2.7.5 Installation under Windows2000/XP/Server2003 ...................................................E2-43

2.7.6 Installation under WindowsVista/Server2008/7/Server2008R2 ..............................E2-48

2.7.7 Installation under Windows2000 (USB with Plug & Play enabled) .........................E2-51

2.7.8 Installation under WindowsXP/Server2003 (USB with Plug & Play enabled) .........E2-53

2.7.9 Installation under Windows Vista/Server2008/7/Server2008R2

(USB with Plug & Play enabled) .............................................................................E2-54

2.7.10 Uninstallation the Printer Driver..............................................................................E2-55

2.8 Print Test ..................................................................................................................... E2-58

ENGLISH VERSION EO1-33089

2.9 Position and Print Tone Fine Adjustment ................................................................... E2-60

2.9.1 Fine Adjustment .....................................................................................................E2-60

2.10 Threshold Setting ........................................................................................................ E2-67

2.11 Sensor Setting ............................................................................................................. E2-69

3. ON LINE MODE..................................................................................................................... E3- 1

3.1 Key Functions............................................................................................................... E3- 1

3.2 LCD .............................................................................................................................. E3- 2

3.2 Operation Example....................................................................................................... E3- 3

4. MAINTENANCE .................................................................................................................... E4- 1

4.1 Cleaning ....................................................................................................................... E4- 1

4.1.1 Print Head/Platen/Sensors ......................................................................................E4- 1

4.1.2 Covers and Panels ..................................................................................................E4- 2

4.1.3 Optional Cutter Module............................................................................................E4- 3

5. TROUBLESHOOTING .......................................................................................................... E5- 1

5.1 Error Messages ............................................................................................................ E5- 1

5.2 Possible Problems........................................................................................................ E5- 4

5.3 Removing Jammed Media ............................................................................................ E5- 5

6. PRINTER SPECIFICATIONS................................................................................................ E6- 1

7. SUPPLY SPECIFICATIONS ................................................................................................. E7- 1

7.1 Media............................................................................................................................ E7- 1

7.1.1 Media Type..............................................................................................................E7- 1

7.1.2 Detection Area of the Transmissive Sensor ............................................................E7- 3

7.1.3 Detection Area of the Reflective Sensor..................................................................E7- 4

7.1.4 Effective Print Area..................................................................................................E7- 4

7.1.5 RFID Tags ...............................................................................................................E7- 5

7.2 Ribbon .......................................................................................................................... E7- 7

7.3 Recommended Media and Ribbon Types .................................................................... E7- 7

7.4 Care/Handling of Media and Ribbon ............................................................................ E7- 8

APPENDIX 1 MESSAGES AND LEDS......................................................................................EA1-1

APPENDIX 2 INTERFACE ......................................................................................................... EA2-1

APPENDIX 3 PRINT SAMPLES ................................................................................................EA3-1

APPENDIX 4 GLOSSARIES ......................................................................................................EA4-1

WARNING!

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user ma

CAUTION!

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorised Service representative with regard to any queries you may have in this manual.

be required to take adequate measures.

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089

1. PRODUCT OVERVIEW

1.1 Introduction

1.2 Features

1.3 Unpacking

1. Check for damage or scratches on the printer. However, please note that TOSHIBA TEC shall have no liability for any damage of any kind sustained during transportation of the product.

2. Keep the cartons and pads for future transportation of the printer.

NOTES:

Thank you for choosing the TOSHIBA B-EX4T1 series bar code printer. This Owner’s Manual contains from general set-up through how to confirm the printer operation using a test print, and should be read carefully to help gain maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference. Please contact your TOSHIBA TEC representative for further information concerning this manual.

This printer has the following features:

• The print head block can be opened providing smooth loading of media and ribbon.

• Various kinds of media can be used as the media sensors can be moved from the centre to the left edge of the media.

• Web functions such as remote maintenance and other advanced network features are available.

• Superior hardware, including the specially developed 8 dots/mm (203 dots/inch) or 12 dots/mm (305 dots/inch) thermal print head which will allow very clear print at a printing speed of 3 inches/sec., 6 inches/sec., 10 inches/sec., 12 inches/sec. or 14 inches/sec. with 8 dots/mm thermal head or 3 inches/sec., 5 inches/sec., 8 inches/sec., 10 inches/sec., 12 inches/sec. or 14 inches/sec. with 12 dots/mm thermal head.

• Besides the optional Cutter Module, there is also an optional Peel off Module, Ribbon Saving Module, RS-232C I/F card, Centronics I/F card, Expansion I/O Card, Wireless LAN I/F card, the RTC/USB host I/F card, RFID module, and Narrow width platen kit.

Unpack the printer as per the Unpacking Instructions supplied with the printer.

1.1 Introduction

E1- 1

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089

1.4 Accessories

When unpacking the printer, please make sure all the following accessories are supplied with the printer.

 Power cord

Safety precautions  Quick installation manual



E1- 2

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089

1.5 Appearance

1.5.1 Dimensions

1.5.2 Front View

LCD Message Displa

Operation Panel

Media Outlet

1.5 Appearance

The names of the parts or units introduced in this section are used in the following chapters.

278 (10.9) 460 (18.1)

310

(12.2)

Dimensions in mm (inches)

Top Cover

Supply Window

1.5.3 Rear View

Reserved for Parallel Interface

Reserved for Serial or WLAN Interface

E1- 3

USB Interface

Reserved for USB Host Interface

Reserved for Expansion I/O interface

LAN Interface

Power Switch

C Power Inlet

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089

1.5.4 Operation Panel

1.5.5 Interior

1.5 Appearance

ONLINE LED

FEED

MODE

LEFT

CANCEL

DOWN

Please see Section 3 for further information about the Operation Panel.

LCD

ERROR LED

PAUSE

RESTART

RIGHT

ENTER

Ribbon Stopper

Print Head Block

Print Head

Platen

Head Lever

Supply Holder

Locking Ring

Supply Shaft

Ribbon Shaft

E1- 4

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089

1.6 Options

Option Name Type Description

Disc cutter module B-EX204-QM-R Disc cutter

Rotary cutter module B-EX204-R-QM-R Rotary cutter

Strip module B-EX904-H-QM-R This allows use of on-demand (peel-off) operation or

Ribbon saving module B-EX904-R-QM-R This module moves the print head up and down by

Narrow width platen B-EX904-PK-QM-R This platen kit is for using narrow and thin paper. RFID module mount kit RFID module B-EX700-RFID-U2-EU-R

203-dpi print head B-EX704-TPHE2-QM-R This print head enables a conversion of a 305dpi

305-dpi print head B-EX704-TPHE3-QM-R This print head enables a conversion of a 203dpi

RTC & USB host interface card

Expansion I/O interface card Parallel interface card B-EX700-CEN-QM-R Installing this card provides a Centronics interface

Serial interface card B-EX700-RS-QM-R Installing this card provides an RS-232C interface

Wireless LAN interface card

B-EX700-RFID-H1-QM-R This kit is to mount Tagsys HF RFID module and

B-EX700-RFID-U2-US-R B-EX700-RFID-U2-CN-R

B-EX700-RTC-QM-R This card holds the current time: year, month, day,

B-EX700-IO-QM-R Installing this card in the printer allows connection

B-EX700-WLAN-QM-R Installing this card allows a communication by

Each time media is cut, the media feed is stopped.

On-the-fly (non-stop) cut operation is enabled.

to take-up labels and backing paper together when using the rewind guide plate. To purchase the strip module, please inquire at your local distributor.

using a solenoid to minimize ribbon usage as far as possible.

antenna. Installing this module enables read and write of UHF RFID tags. EU for Europe US for USA/Canada CN for China

print head of the B-EX4T1-TS12 model into 203dpi print head.

print head of the B-EX4T1-GS12 model into 305dpi print head.

hour, minute, second and provides a USB host interface.

to an external device with the exclusive interface.

port.

wireless LAN.

1.6 Options

OTE:

To purchase the optional kits, please contact the nearest authorised TOSHIBA TEC representative or TOSHIBA TEC Head Quarters.

E1- 5

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2. PRINTER SETUP

This section outlines the procedures to setup your printer prior to its operation. The section includes precautions, loading media and ribbon, connecting cables, setting the operating environment of the printer, and performing an online print test.

Installation

Connecting the power cord

Loading the media

Media sensor position

nment

ali

After referring to the Safety Precautions in this manual, install the printer on a safe and stable location.

Connect a power cord to the power inlet of the

rinter, then, to an AC outlet.

Load a label stock or tag stock.

Adjust the position of feed gap sensor or black mark sensor according to the media to be used.

2.1 Installation

2.2 Connecting the Power

2.3 Loading the Media

2.3.1 Loading the Media

Reference Procedure Setup Flow

Cord

Loading the ribbon

Connecting to a host computer

Turning the power ON

Printer setting

Installing the printer driver

Print test

Position and Print Tone Fine

ustment

In case of thermal transfer printing, load the ribbon.

Connect the printer to a host computer or a network.

Turn on the printer power.

Set the printer parameters in the system mode.

If necessary, install the printer driver in your host computer.

Make a print test in your operating environment and check the print result.

If necessary, fine adjust the print start position, cut/strip position, print tone, etc.

2.3.2 Loading the Ribbon

2.4 Connecting the Cables to Your Printer

2.5 Turning the Printer ON/OFF

2.6 Printer Setting

2.7 Installing the Printer

Drivers

2.8 Print Test

2.9 Position and Print Tone Fine Adjustment

Automatic threshold setting

Manual threshold setting

If the print start position cannot be detected properly when pre-printed label is used, set the threshold automatically.

If the print start position cannot be detected properly even an automatic threshold setting is performed, manually set the threshold.

E2- 1

2.10 Threshold Setting

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.1 Installation

To insure the best operating environment, and to assure the safety of the operator and the equipment, please observe the following precautions.

• Operate the printer on a stable, level, operating surface in a location free from excessive humidity, high temperature, dust, vibration or direct sunlight.

• Keep your work environment static free. Static discharge can cause damage to delicate internal components.

• Make sure that the printer is connected to a clean source of AC Power and that no other high voltage devices that may cause line noise interference are connected to the same mains.

• Assure that the printer is connected to the AC mains with a threeprong power cable that has the proper ground (earth) connection.

• Do not operate the printer with the cover open. Be careful not to allow fingers or articles of clothing to get caught into any of the moving parts of the printer especially the optional cutter mechanism.

• Make sure to turn off the printer power and to remove the power cord from the printer whenever working on the inside of the printer such as changing the ribbon or loading the media, or when cleaning the printer.

• For best results, and longer printer life, use only TOSHIBA TEC recommended media and ribbons.

• Store the media and ribbons in accordance with their specifications.

• This printer mechanism contains high voltage components; therefore

you should never remove any of the covers of the machine as you may receive an electrical shock. Additionally, the printer contains many delicate components that may be damaged if accessed by unauthorised personnel.

• Clean the outside of the printer with a clean dry cloth or a clean cloth slightly dampened with a mild detergent solution.

• Use caution when cleaning the thermal print head as it may become very hot while printing. Wait until it has had time to cool before cleaning. Use only the TOSHIBA TEC recommended print head cleaner to clean the print head.

• Do not turn off the printer power or remove the power plug while the printer is printing or while the ON LINE lamp is blinking.

E2- 2

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.2 Connecting the Power Cord

1. Make sure that the printe

2. Connect the Power Cord

CAUTION!

Power Switch is turned to the OFF position ({) before connecting the Power Cord to prevent possible electric shock or damage to the printer.

to a supply outlet with a properly grounded (earthed) connection.

2.2 Connecting the Power Cord

1. Make sure that the printer Power Switch is in the OFF ({) position. Connect the Power Cord to the printer as shown in the figure below.

2. Plug the other end of the Power Cord into a grounded outlet as shown

in the figure below.

[Example of US Type] [Example of EU Type]

Power Cord

Power Switch

Power Cord

E2- 3

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.3 Loading Supplies

1. Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc., being drawn into the moving parts, be sure to load the media once the printer has stopped moving completely.

2. The Print Head becomes hot immediately after printing. Allow it to cool before loading the media.

3. To avoid injury, be careful not to trap your fingers while opening or closing the cover.

WARNING!

CAUTION!

1. Be careful not to touch the Print Head Element when raising the Print Head Block. Failure to do this may cause missing dots by static electricity or other print quality problems.

2. When loading or replacing the media or a ribbon, be careful not to damage the print head with a hard object like a watch or a ring.

Since the print head element can be easily damaged by shock, please treat it carefully by not hitting a hard object against it.

Care must be taken not to allow the metal or glass part of a watch to touch the print head edge.

Care must be taken not to allow a metal object like a ring to touch the print head edge.

E2- 4

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.3.1 Loading the Media

1. When the Head Lever is turned to Print Head is raised.

2. To enable printing the Head Lever must be set to the

LABEL / TAG position.

(This ensures that the Print Head is closed.)

There are two head pressure

levels in the position. Set the Head Lever depending on the media type:

Position LABEL: Labels Position TAG : Tags However, proper position

may differ depending on media. For details, refer to your TOSHIBA TEC authorised service representative.

3. Do not turn the Locking Ring counter-clockwise too far or i may come off the Supply Holder.

NOTES:

FREE position, the

LABEL / TAG

2.3 Loading Supplies

The following procedure shows the steps to properly load the media into the printer so that it feeds straight and true through the printer.

The printer prints both labels and tags.

1. Turn off the power and open the Top Cover.

2. Turn the Head Lever to FREE position, then release the Ribbon Shaft

Holder Plate.

3. Open the Print Head Block.

Print Head Block

Top Cover

FREE

LABEL

TAG

Head Lever

Ribbon Shaft Holder Plate

4. Turn the Locking Ring counterclockwise and remove the Supply

Holder from the Supply Shaft.

Locking Ring

Supply Shaft

Supply Holder

5. Put the media on the Supply Shaft.

6. Pass the media around the Guide Shaft, then pull the media towards

the front of the printer.

E2- 5

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.3.1 Loading the Media (Cont.)

o not over-tighten the Lockin

ing of the Supply Holder.

NOTE:

2.3 Loading Supplies

7. Align the projection of the Supply Holder with the groove of the

Supply Shaft, and push the Supply Holder against the media until the media is held firmly in place. This will centre the media automatically. Then turn the Locking Ring clockwise to secure the Supply Holder.

Supply Holder

Guide Shaft

Projection

Supply Shaft

Locking Ring

Groove

In the case of a label rolled wit the print side facing inside.

In the case of a label rolled with the print side facing outside.

Media

Guide Shaft

8. Place the media between the Media Guides, adjust the Media Guides

to the media width, and tighten the Locking Screw.

9. Check that the media path through the printer is straight. The media

should be centred under the Print Head.

Media Guide

Print Head

Supply Holder

Locking Screw

Media

Media Guide

E2- 6

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.3.1 Loading the Media (Cont.)

NOTE:

e sure to set the black mark sensor to detect the centre of the black mark, otherwise a paper

am or no paper error may occur.

2.3 Loading Supplies

10. Lower the Print Head Block until it stops.

11. After loading the media, it may be necessary to set the Media

Sensors used to detect the print start position for label or tag printing.

Setting the Feed Gap Sensor position

(1) Manually move the Media Sensor so that the Feed Gap Sensor is

positioned at the centre of the labels. (z indicates the position of the Feed Gap Sensor).

Gap

Label Media Sensor

Feed Gap Sensor (z)

Setting the Black Mark Sensor position

(1) Pull about 500 mm of media out of the front of the printer, turn the

media back on itself and feed it under the Print Head past the sensor so that the black mark can be seen from above.

(2) Manually move the Media Sensor so that the Black Mark Sensor is

in line with the centre of the black mark on the media. ( indicates the position of the Black Mark Sensor).

Black Mark

Media

Media Sensor

E2- 7

Black Mark Sensor ()

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.3.1 Loading the Media (Cont.)

NOTES:

1. Be sure to set the Selection

Switch to STANDARD/ PEEL OFF position.

2. The backing paper is easier to feed back to the Take-Up Spool if the Front Plate is removed.

3. Fit the Take-Up Clip so that the longer side of the clip is

itted into the shallow groove

in the Take-Up Spool.

4. The backing paper can be wound directly onto the Take-up Spool or a paper core.

2.3 Loading Supplies

12. Batch mode

In the batch mode, the media is continuously printed and fed until the number of labels/tags specified in the issue command have been printed.

13. Loading with peel off module

When the optional Strip Module is fitted, the backing paper is automatically removed from the label at the Strip Plate as each label is printed.

(1) Remove enough labels from the leading edge of the media to leave

500mm of backing paper free. (2) Insert the backing paper under the Strip Plate. (3) Wind the backing paper onto the Take-up Spool and fix it in position

with the Take-up Clip. (Wind the paper counterclockwise around

the spool as this is the direction it rotates.) (4) Rotate the Take-up Spool counter-clockwise a few times to remove

any slack in the backing paper. (5) Set the Selection Switch mounted on the Rewinder Assembly to

STANDARD/PEEL OFF position.

Take-up Spool

Backing Paper Strip Plate

Take-up Clip

E2- 8

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.3.1 Loading the Media (Cont.)

The cutter is sharp, so care must be taken not to injure yourself when handling the cutter.

1. Be sure to cut the backing paper of the label. Cutting labels will cause the glue to stick to the cutter which may affect the cutter qualit and shorten the cutter life.

2. Use of tag paper when the thickness exceeds the specified value may affect the cutter life.

When using the Rotary Cutter, be sure to install the Ribbon Saving Module (B-EX904-R-QM-R).

ailure to do this may cause a

aper jam or ribbon error.

WARNING!

CAUTION!

NOTE:

14. Loading with cutter

When the optional Cutter Module is fitted, the media is automatically cut. A disc cutter and a rotary cutter are available as an option, but they are used in the same way. Insert the leading edge of the media into the cutter until it comes out the Media Outlet of the Cutter Module.

Cutter Module

Media Outlet

Media

2.3 Loading Supplies

E2- 9

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.3.2 Loading the Ribbon

NOTES:

1. When attaching the ribbon stoppers, make sure that the pinchers face into the printer

2. Be sure to remove any slack in the ribbon when printing. Printing with a wrinkled ribbon will lower the print quality.

3. The Ribbon Sensor is mounted on the rear of the Print Head Block to detect a ribbon end. When a ribbon end is detected, “NO RIBBON” message will appear on the display and the ERROR LED will illuminate.

2.3 Loading Supplies

There are two types of media available for printing on: these are thermal transfer media and direct thermal media (a chemically treated surface). DO NOT LOAD a ribbon when using a direct thermal media.

1. Grasp the tabs on the top and bottom of the Ribbon Stoppers and

move the Ribbon Stoppers back to the end of the Ribbon Shaft.

Ribbon Stopper

Ribbon Shaft

2. Leaving plenty of slack between the ribbon spools, place the ribbon

onto the Ribbon Shafts as shown below.

Ribbon Shaft

Print Head Block

Ribbon Take-up Roll

Ribbon path

E2-10

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.3.2 Loading the Ribbon (Cont.)

2.3 Loading Supplies

3. Slide the Ribbon Stoppers along the Ribbon Shafts to a position where the ribbon is centred when fitted.

4. Lower the Print Head Block and set the Ribbon Shaft Holder Plate

aligning its holes with the Ribbon Shafts.

5. Take up any slack in the ribbon. Wind the leading tape onto the

ribbon take-up roll until the ink ribbon can be seen from the front of the printer.

Ribbon Shaft Holder Plate

6. Turn the Head Lever to Lock position to close the Print Head.

7. Close the Top Cover.

 Auto Ribbon Saving Mode

When the optional Ribbon Saving Module (B-EX904-R-QM-R) is installed, it is possible to reduce ribbon loss by stopping the ribbon feed for non-print areas. To activate the ribbon save, at least the following non-print area is required:

203 dpi mode

Print speed 3 ips 6 ips 10 ips 12 ips 14 ips Min. non-print area 20 20 35 60 75

(mm)

305 dpi model

Print speed 3 ips 5 ips 8 ips 10 ips 12 ips 14 ips Min. non-print area 20 20 25 35 60 75

(mm)

E2-11

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.4 Connecting the

Cables to Your Printer

2.4 Connecting the Cables to Your Printer

The following paragraphs outline how to connect the cables from the

printer to your host computer, and will also show how to make cable connections to other devices. Depending on the application software you use to print labels, there are 5 possibilities for connecting the printer to your host computer. These are:

• An Ethernet connection using the printer’s standard LAN connector.

• A USB cable connection between the printer’s standard USB connector and your host computer’s USB port. (Conforming to USB 2.0)

• A serial cable connection between the printer’s optional RS-232 serial connector and one of your host computer’s COM ports.

• A parallel cable connection between the printer’s optional parallel connector and your host computer’s parallel port (LPT).

• Wireless LAN using an optional Wireless LAN board.

For details, refer to APPENDIX 2.

Reserved fo

Parallel Interface

Reserved for Serial or WLAN Interface

USB Interface

Reserved for USB Host interface

Reserved for Expansion I/O Interface

LAN Interface

Power Switch

C Power Inlet

E2-12

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.5 Turning the Printer ON/OFF

2.5.1 Turning ON the Printer

Use the power switch to turn the printer On/Off. Plugging or unplugging the Power Cord to turn the printer On/Off may cause fire, an electric shock, or damage to the printer.

f a message other than ON

INE appears on the display or the ERROR LED lamp is illuminated, refer to Section 5.1,

rror Messages.

2.5.2 Turning OFF the Printer

1. Do not turn off the printer

2. Do not turn off the printer

CAUTION!

power while the media is being printed, as this may cause a paper jam or damage to the printer.

power while the ON LINE lamp is blinking as this may cause damage to your computer.

NOTE:

2.5 Turning the Printer ON/OFF

When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF your host computer before turning off the printer.

1. To turn ON the printer power, press the Power Switch as shown in the diagram below. Note that ( | )

is the power ON side of the switch.

Power Switch

2. Check that the ON LINE message appears in the LCD Message Display and that the ON LINE and POWER LED lights are illuminated.

1. Before turning off the printer Power Switch verify that the ON LINE message appears in the LCD Message Display and that the ON LINE LED light is on and is not flashing.

2. To turn OFF the printer power press the Power Switch as shown in the diagram below. Note that () is the power OFF side of the switch.

Power Switch

E2-13

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6 Printer Setting

Power ON

Power OFF

Depending on the settings of your host computer or an interface to be used, it may be necessary to change the printer parameter settings.

Follow the procedures described below to change the printer parameter settings to correspond to your environment.

ncorrect settings can cause the printer to function erroneously. If you have any problems with the parameter settings, please contact your nearest TOSHIBA TEC service representative.

or the settings this manual does not cover, please contact your nearest TOSHIBA TEC service representative, or refer to the B-EX4T Series Key Operation Specification.

ONLINE Mode

[PAUSE]

PAUSE state

NOTE:

2.6 Printer Setting

User System Mode

Hold down [MODE]

Turn on the power while holding down [FEED] & [PAUSE] or [MODE].

System Mode

Hold down [RESTART]

• Reset

• Parameter setting (⇒Section 2.6.2)

• Fine adjustment (⇒Section 2.9)

• LAN/WLAN (⇒Section 2.6.3)

• BASIC (⇒Section 2.6.4)

• Z-MODE (⇒Section 2.6.5)

• Auto calibration (⇒Section 2.6.6)

• Dump mode (⇒Section 2.6.7)

• Log (⇒Section 2.6.8)

• Self diagnosis

• Parameter setting

• Fine adjustment

• Test print (⇒Section 2.8)

• Sensor adjustment

• RAM clear

• Interface setting (⇒Section 2.6.10)

• BASIC mode

• RFID setting

• Real Time Clock (⇒Section 2.6.11)

• Z-MODE

• USB memory

• Reset

E2-14

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6 Printer Setting (Cont.)

FEED

MODE

LEFT

CANCEL

DOWN

PAUSE

RESTART

RIGHT

ENTER

2.6.1 User System Mode

2.6 Printer Setting

 Key functions in the system mode

Key Function

[MODE] Returns to the mode menu screen. [CANCEL] or [FEED]+[RESTAR]

[LEFT] Moves the cursor to the left. [RIGHT] Moves the cursor to the right.

Returns to the upper hierarchy.

Displays a next screen. [ENTER] or [PAUSE] Saves the setting and returns to the upper hierarchy. Moves the cursor upward. Increases a value. Moves the cursor downward. Decreases a value.

(Note 2)

(Note 3)

(Note 1)

(Note 3)

[UP] or [RESTART]

[DOWN] or [FEED]

1. The cursor does not move any further when the selected option is listed at the top or bottom.

2. The value does not increase or decrease any further when the selected value is the upper or lower limit.

3. The cursor does not move any further when it is at the left-most or right-most position.

4. Be careful the selected value does not become effective if the printer is turned off without pressing the [ENTER] key.

NOTES:

How to enter the User System Mode

ONLINE

[PAUSE] Hold down [RESTART]

Hold down [MODE]

User System Mode

The User System Mode consists of the following menus.

<1>RESET

Used to reset the printer.

<2>PARAMETER SET (⇒ Section 2.6.2)

Used to set the printer parameters.

<3>ADJUST SET (⇒ Section 2.9)

Used to fine adjust the print start position, cut position, etc.

<4>LAN/WLAN (⇒ Section 2.6.3)

Used to enable or disable the LAN communication and SNMP.

<5>BASIC (⇒ Section 2.6.4)

Used to set the function of basic program when it is loaded to the printer.

<6>Z-MODE (⇒ Section 2.6.5)

Same as BASIC

<7>AUTO CALIB (⇒ Section 2.6.6)

Used to enable or disable the automatic calibration function.

<8>DUMP MODE (⇒ Section 2.6.6)

Used to print the data in the receive buffer for debug.

<9>LOG (⇒ Section 2.6.7)

Used to save print logs in a USB memory.

E2-15

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6.2 Parameter Setting

USER SYSTEM MODE

<1>RESET

<2>PARAMETER SET

<3>ADJUST SET <4>LAN/WLAN

2.6 Printer Setting

The Parameter Set menu allows configuring printer parameter settings.

The following table shows the contents of the Parameter Set menu.

Contents of the Parameter Set Menu

Menu Sub menu Parameter

Printer Set MEDIA LOAD Parameter set FW/BK ACT HU CUT/RWD RBN SAVE PRE PEEL OFF BACK SPEED Software Set FONT CODE (Section 2.6.2.2) ZERO FONT CODE PEEL OFF STATUS USB I/F STATUS FEED KEY KANJI CODE EURO CODE AUTO HD CHK WEB PRINTER RBN NEAR END EX I/O LBL/RBN END MAX CODE XML THRESHOLD SELECT ENERGY TYPE PW SAVE TIME Panel LCD LANGUAGE (Section 2.6.2.3) DISPLAY CONTRAST Password PASSWORD (Section 2.6.2.4)

(Section 2.6.2.1) FORWARD WAIT

E2-16

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