Toshiba B-EX4T1 User Manual

TOSHIBA Barcode Printer

B-EX4T1 SERIES

Owner’s Manual Mode d’emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente Manual do Utilizador

CE Compliance (for EU only)

This product complies with the requirements of EMC and Low Voltage Directives including their amendments.

VORSICHT:

• Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779)

• Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.

Centronics is a registered trademark of Centronics Data Computer Corp. Microsoft is a registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable rotection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and sed in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.” “Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.”

(for USA only)

(for CANADA only)

N258

IP20

< For EU Only > TOSHIBA TEC Europe Retail Information Systems S.A. Rue de la Célidée 33 BE-1080 Brussels

ll Rights Reserved

570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN

TOSHIBA Barcode Printer

B-EX4T1 SERIES

Owner's Manual

Waste Recycling information for users:

Following information is only for EU-member states:

The use of the crossed-out wheeled bin symbol indicates that this product may not be treated as general household waste.

By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about the take-back and recycling of this product, please contact your supplier where you purchased the product.

Precautions for Handling of Wireless Communication Devices Wireless LAN Module: SD-Link 11g RFID Module: TEC-RFID-EU1 (B-EX700-RFID-H1-QM-R), TRW-USM-01 (B-EX700-RFID-U2-US-R),

TRW-EUM-01 (B-EX700-RFID-U2-EU-R), TRW-CNM-01 (B-EX700-RFID-U2-CN-R)

For Europe

This device was tested and certified by Notified Body. Hereby, Toshiba TEC Corporation, declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. This equipment uses the radio frequency band which has not been harmonized throughout all EU and EFTA countries, and can be used in the following countries. Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Norway, Liechtenstein, Iceland, Switzerland

For USA

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received , including interference that may cause undesired operation. Changes or modification not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

For Canada

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference , including interference that may cause undesired operation of the device.

For Taiwan Caution

根據低功率電波輻射性電機管理辦法

For safety

Do not use this product in locations where use may be forbidden, for example, in an aeroplane or a hospital. If you do not know the forbidden areas, please refer to and follow the airline company or medical institution guidelines. Otherwise, flight instrument or medical equipment may be affected, causing a serious accident.

This product may affect the operation of some implanted cardiac pacemakers and other medically implanted equipment. Pace maker patients should be aware that the use of this product very close to a pacemaker might cause the device to malfunction.

If you have any reason to suspect that interference is taking place, immediately turn off the product and contact your TOSHIBA TEC sales agent.

Do not disassemble, modify, or repair the product. Doing so may cause injury. Also, modification is against the Laws and Regulations for Radio Equipment. Please ask your TOSHIBA TEC sales agent for repair.

Safety Summary ENGLISH VERSION

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment.

Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the

(The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the

(The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the z symbol.

(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

symbol.

Any other than the specified AC voltage is prohibited.

Prohibited

ARNING

Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause fire or electric shock.

If the machines share the same outlet with any other electrical appliances that consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause fire or electric shock. Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause fire or electric shock.

This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication.

Prohibited

Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock.

Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machines. If metal objects or spilled liquid enter the machines, this may cause fire or electric shock.

Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or excessively bend the cords, as this may cause fire or electrical shock.

Disconnect the plug.

If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

( )

Disconnect the plug.

Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or electric shock. In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your authorised TOSHIBA TEC representative for assistance.

Safety Summary ENGLISH VERSION

Disconnect the plug.

Connect a grounding wire.

Prohibited

If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock.

Ensure that the equipment is properly grounded. Extension cables should also be grounded. Fire or electric shock could occur on improperly grounded equipment.

Do not use a spray cleaner containing flammable gas for cleaning this product, as this may cause a fire.

Disconnect the plug.

No disassembling.

Prohibited

When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock.

Do not remove covers, repair or modify the machine by yourself. You may be injured by high voltage, very hot parts or sharp edges inside the machine.

Care must be taken not to injure yourself with the printer paper cutter.

CAUTION

objects if the machines are improperly handled contrary to this indication.

Precautions

This indicates that there is the risk of personal Injury or damage to

The following precautions will help to ensure that this machine will continue to function correctly.

• Try to avoid locations that have the following adverse conditions: * Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas

• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER

USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

• DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust,

or gas.

• Ensure the printer is operated on a level surface.

• Any data stored in the memory of the printer could be lost during a printer fault.

• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains

interference.

• Unplug the machine whenever you are working inside it or cleaning it.

• Keep your work environment static free.

• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.

• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.

• Do not lean against the machine. It may fall on you and could cause injury.

• Unplug the machine when it is not used for a long period of time.

• Place the machine on a stable and level surface.

Request Regarding Maintenance

• Utilize our maintenance services. After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the

inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

• Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and

performance of the machines, preventing accidents beforehand.

For details, please consult your authorised TOSHIBA TEC representative for assistance.

• Using insecticides and other chemicals

Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.

( )

ENGLISH VERSION EO1-33089

TABLE OF CONTENTS

Page

1. PRODUCT OVERVIEW......................................................................................................... E1- 1

1.1 Introduction................................................................................................................... E1- 1

1.2 Features ....................................................................................................................... E1- 1

1.3 Unpacking..................................................................................................................... E1- 1

1.4 Accessories ................................................................................................................. E1- 2

1.5 Appearance .................................................................................................................. E1- 3

1.5.1 Dimensions..............................................................................................................E1- 3

1.5.2 Front View ...............................................................................................................E1- 3

1.5.3 Rear View................................................................................................................E1- 3

1.5.4 Operation Panel ......................................................................................................E1- 4

1.5.5 Interior .....................................................................................................................E1- 4

1.6 Options ......................................................................................................................... E1- 5

2. PRINTER SETUP .................................................................................................................. E2- 1

2.1 Installation .................................................................................................................... E2- 2

2.2 Connecting the Power Cord ......................................................................................... E2- 3

2.3 Loading Supplies .......................................................................................................... E2- 4

2.3.1 Loading the Media...................................................................................................E2- 5

2.3.2 Loading the Ribbon ................................................................................................E2-10

2.4 Connecting the Cables to Your Printer ........................................................................ E2-12

2.5 Turning the Printer ON/OFF ........................................................................................ E2-13

2.5.1 Turning ON the Printer ...........................................................................................E2-13

2.5.2 Turning OFF the Printer..........................................................................................E2-13

2.6 Printer Setting........................................................................................................................... E2-14

2.6.1 User System Mode .................................................................................................E2-15

2.6.2 Parameter Setting ..................................................................................................E2-16

2.6.3 Enabling LAN/WLAN ..............................................................................................E2-24

2.6.4 Basic Program Setting............................................................................................E2-24

2.6.5 Enabling Z-Mode ....................................................................................................E2-25

2.6.6 Automatic Calibration .............................................................................................E2-26

2.6.7 Dump Mode Setting................................................................................................E2-27

2.6.8 Logging...................................................................................................................E2-29

2.6.9 System Mode .........................................................................................................E2-30

2.6.10 Interface Setting .....................................................................................................E2-31

2.6.11 Real Time Clock (RTC) ..........................................................................................E2-38

2.6.12 Copying Data to/from USB Memory .......................................................................E2-39

2.7 Installing the Printer Drivers ........................................................................................ E2-40

2.7.1 Introduction...............................................................................................................E2-40

2.7.2 General Description................................................................................................E2-40

2.7.3 Installing the Printer Driver .....................................................................................E2-40

2.7.4 Preparation for installation......................................................................................E2-41

2.7.5 Installation under Windows2000/XP/Server2003 ...................................................E2-43

2.7.6 Installation under WindowsVista/Server2008/7/Server2008R2 ..............................E2-48

2.7.7 Installation under Windows2000 (USB with Plug & Play enabled) .........................E2-51

2.7.8 Installation under WindowsXP/Server2003 (USB with Plug & Play enabled) .........E2-53

2.7.9 Installation under Windows Vista/Server2008/7/Server2008R2

(USB with Plug & Play enabled) .............................................................................E2-54

2.7.10 Uninstallation the Printer Driver..............................................................................E2-55

2.8 Print Test ..................................................................................................................... E2-58

ENGLISH VERSION EO1-33089

2.9 Position and Print Tone Fine Adjustment ................................................................... E2-60

2.9.1 Fine Adjustment .....................................................................................................E2-60

2.10 Threshold Setting ........................................................................................................ E2-67

2.11 Sensor Setting ............................................................................................................. E2-69

3. ON LINE MODE..................................................................................................................... E3- 1

3.1 Key Functions............................................................................................................... E3- 1

3.2 LCD .............................................................................................................................. E3- 2

3.2 Operation Example....................................................................................................... E3- 3

4. MAINTENANCE .................................................................................................................... E4- 1

4.1 Cleaning ....................................................................................................................... E4- 1

4.1.1 Print Head/Platen/Sensors ......................................................................................E4- 1

4.1.2 Covers and Panels ..................................................................................................E4- 2

4.1.3 Optional Cutter Module............................................................................................E4- 3

5. TROUBLESHOOTING .......................................................................................................... E5- 1

5.1 Error Messages ............................................................................................................ E5- 1

5.2 Possible Problems........................................................................................................ E5- 4

5.3 Removing Jammed Media ............................................................................................ E5- 5

6. PRINTER SPECIFICATIONS................................................................................................ E6- 1

7. SUPPLY SPECIFICATIONS ................................................................................................. E7- 1

7.1 Media............................................................................................................................ E7- 1

7.1.1 Media Type..............................................................................................................E7- 1

7.1.2 Detection Area of the Transmissive Sensor ............................................................E7- 3

7.1.3 Detection Area of the Reflective Sensor..................................................................E7- 4

7.1.4 Effective Print Area..................................................................................................E7- 4

7.1.5 RFID Tags ...............................................................................................................E7- 5

7.2 Ribbon .......................................................................................................................... E7- 7

7.3 Recommended Media and Ribbon Types .................................................................... E7- 7

7.4 Care/Handling of Media and Ribbon ............................................................................ E7- 8

APPENDIX 1 MESSAGES AND LEDS......................................................................................EA1-1

APPENDIX 2 INTERFACE ......................................................................................................... EA2-1

APPENDIX 3 PRINT SAMPLES ................................................................................................EA3-1

APPENDIX 4 GLOSSARIES ......................................................................................................EA4-1

WARNING!

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user ma

CAUTION!

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorised Service representative with regard to any queries you may have in this manual.

be required to take adequate measures.

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089

1. PRODUCT OVERVIEW

1.1 Introduction

1.2 Features

1.3 Unpacking

1. Check for damage or scratches on the printer. However, please note that TOSHIBA TEC shall have no liability for any damage of any kind sustained during transportation of the product.

2. Keep the cartons and pads for future transportation of the printer.

NOTES:

Thank you for choosing the TOSHIBA B-EX4T1 series bar code printer. This Owner’s Manual contains from general set-up through how to confirm the printer operation using a test print, and should be read carefully to help gain maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference. Please contact your TOSHIBA TEC representative for further information concerning this manual.

This printer has the following features:

• The print head block can be opened providing smooth loading of media and ribbon.

• Various kinds of media can be used as the media sensors can be moved from the centre to the left edge of the media.

• Web functions such as remote maintenance and other advanced network features are available.

• Superior hardware, including the specially developed 8 dots/mm (203 dots/inch) or 12 dots/mm (305 dots/inch) thermal print head which will allow very clear print at a printing speed of 3 inches/sec., 6 inches/sec., 10 inches/sec., 12 inches/sec. or 14 inches/sec. with 8 dots/mm thermal head or 3 inches/sec., 5 inches/sec., 8 inches/sec., 10 inches/sec., 12 inches/sec. or 14 inches/sec. with 12 dots/mm thermal head.

• Besides the optional Cutter Module, there is also an optional Peel off Module, Ribbon Saving Module, RS-232C I/F card, Centronics I/F card, Expansion I/O Card, Wireless LAN I/F card, the RTC/USB host I/F card, RFID module, and Narrow width platen kit.

Unpack the printer as per the Unpacking Instructions supplied with the printer.

1.1 Introduction

E1- 1

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089

1.4 Accessories

When unpacking the printer, please make sure all the following accessories are supplied with the printer.

 Power cord

Safety precautions  Quick installation manual



E1- 2

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089

1.5 Appearance

1.5.1 Dimensions

1.5.2 Front View

LCD Message Displa

Operation Panel

Media Outlet

1.5 Appearance

The names of the parts or units introduced in this section are used in the following chapters.

278 (10.9) 460 (18.1)

310

(12.2)

Dimensions in mm (inches)

Top Cover

Supply Window

1.5.3 Rear View

Reserved for Parallel Interface

Reserved for Serial or WLAN Interface

E1- 3

USB Interface

Reserved for USB Host Interface

Reserved for Expansion I/O interface

LAN Interface

Power Switch

C Power Inlet

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089

1.5.4 Operation Panel

1.5.5 Interior

1.5 Appearance

ONLINE LED

FEED

MODE

LEFT

CANCEL

DOWN

Please see Section 3 for further information about the Operation Panel.

LCD

ERROR LED

PAUSE

RESTART

RIGHT

ENTER

Ribbon Stopper

Print Head Block

Print Head

Platen

Head Lever

Supply Holder

Locking Ring

Supply Shaft

Ribbon Shaft

E1- 4

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089

1.6 Options

Option Name Type Description

Disc cutter module B-EX204-QM-R Disc cutter

Rotary cutter module B-EX204-R-QM-R Rotary cutter

Strip module B-EX904-H-QM-R This allows use of on-demand (peel-off) operation or

Ribbon saving module B-EX904-R-QM-R This module moves the print head up and down by

Narrow width platen B-EX904-PK-QM-R This platen kit is for using narrow and thin paper. RFID module mount kit RFID module B-EX700-RFID-U2-EU-R

203-dpi print head B-EX704-TPHE2-QM-R This print head enables a conversion of a 305dpi

305-dpi print head B-EX704-TPHE3-QM-R This print head enables a conversion of a 203dpi

RTC & USB host interface card

Expansion I/O interface card Parallel interface card B-EX700-CEN-QM-R Installing this card provides a Centronics interface

Serial interface card B-EX700-RS-QM-R Installing this card provides an RS-232C interface

Wireless LAN interface card

B-EX700-RFID-H1-QM-R This kit is to mount Tagsys HF RFID module and

B-EX700-RFID-U2-US-R B-EX700-RFID-U2-CN-R

B-EX700-RTC-QM-R This card holds the current time: year, month, day,

B-EX700-IO-QM-R Installing this card in the printer allows connection

B-EX700-WLAN-QM-R Installing this card allows a communication by

Each time media is cut, the media feed is stopped.

On-the-fly (non-stop) cut operation is enabled.

to take-up labels and backing paper together when using the rewind guide plate. To purchase the strip module, please inquire at your local distributor.

using a solenoid to minimize ribbon usage as far as possible.

antenna. Installing this module enables read and write of UHF RFID tags. EU for Europe US for USA/Canada CN for China

print head of the B-EX4T1-TS12 model into 203dpi print head.

print head of the B-EX4T1-GS12 model into 305dpi print head.

hour, minute, second and provides a USB host interface.

to an external device with the exclusive interface.

port.

wireless LAN.

1.6 Options

OTE:

To purchase the optional kits, please contact the nearest authorised TOSHIBA TEC representative or TOSHIBA TEC Head Quarters.

E1- 5

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2. PRINTER SETUP

This section outlines the procedures to setup your printer prior to its operation. The section includes precautions, loading media and ribbon, connecting cables, setting the operating environment of the printer, and performing an online print test.

Installation

Connecting the power cord

Loading the media

Media sensor position

nment

ali

After referring to the Safety Precautions in this manual, install the printer on a safe and stable location.

Connect a power cord to the power inlet of the

rinter, then, to an AC outlet.

Load a label stock or tag stock.

Adjust the position of feed gap sensor or black mark sensor according to the media to be used.

2.1 Installation

2.2 Connecting the Power

2.3 Loading the Media

2.3.1 Loading the Media

Reference Procedure Setup Flow

Cord

Loading the ribbon

Connecting to a host computer

Turning the power ON

Printer setting

Installing the printer driver

Print test

Position and Print Tone Fine

ustment

In case of thermal transfer printing, load the ribbon.

Connect the printer to a host computer or a network.

Turn on the printer power.

Set the printer parameters in the system mode.

If necessary, install the printer driver in your host computer.

Make a print test in your operating environment and check the print result.

If necessary, fine adjust the print start position, cut/strip position, print tone, etc.

2.3.2 Loading the Ribbon

2.4 Connecting the Cables to Your Printer

2.5 Turning the Printer ON/OFF

2.6 Printer Setting

2.7 Installing the Printer

Drivers

2.8 Print Test

2.9 Position and Print Tone Fine Adjustment

Automatic threshold setting

Manual threshold setting

If the print start position cannot be detected properly when pre-printed label is used, set the threshold automatically.

If the print start position cannot be detected properly even an automatic threshold setting is performed, manually set the threshold.

E2- 1

2.10 Threshold Setting

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.1 Installation

To insure the best operating environment, and to assure the safety of the operator and the equipment, please observe the following precautions.

• Operate the printer on a stable, level, operating surface in a location free from excessive humidity, high temperature, dust, vibration or direct sunlight.

• Keep your work environment static free. Static discharge can cause damage to delicate internal components.

• Make sure that the printer is connected to a clean source of AC Power and that no other high voltage devices that may cause line noise interference are connected to the same mains.

• Assure that the printer is connected to the AC mains with a threeprong power cable that has the proper ground (earth) connection.

• Do not operate the printer with the cover open. Be careful not to allow fingers or articles of clothing to get caught into any of the moving parts of the printer especially the optional cutter mechanism.

• Make sure to turn off the printer power and to remove the power cord from the printer whenever working on the inside of the printer such as changing the ribbon or loading the media, or when cleaning the printer.

• For best results, and longer printer life, use only TOSHIBA TEC recommended media and ribbons.

• Store the media and ribbons in accordance with their specifications.

• This printer mechanism contains high voltage components; therefore

you should never remove any of the covers of the machine as you may receive an electrical shock. Additionally, the printer contains many delicate components that may be damaged if accessed by unauthorised personnel.

• Clean the outside of the printer with a clean dry cloth or a clean cloth slightly dampened with a mild detergent solution.

• Use caution when cleaning the thermal print head as it may become very hot while printing. Wait until it has had time to cool before cleaning. Use only the TOSHIBA TEC recommended print head cleaner to clean the print head.

• Do not turn off the printer power or remove the power plug while the printer is printing or while the ON LINE lamp is blinking.

E2- 2

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.2 Connecting the Power Cord

1. Make sure that the printe

2. Connect the Power Cord

CAUTION!

Power Switch is turned to the OFF position ({) before connecting the Power Cord to prevent possible electric shock or damage to the printer.

to a supply outlet with a properly grounded (earthed) connection.

2.2 Connecting the Power Cord

1. Make sure that the printer Power Switch is in the OFF ({) position. Connect the Power Cord to the printer as shown in the figure below.

2. Plug the other end of the Power Cord into a grounded outlet as shown

in the figure below.

[Example of US Type] [Example of EU Type]

Power Cord

Power Switch

Power Cord

E2- 3

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.3 Loading Supplies

1. Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc., being drawn into the moving parts, be sure to load the media once the printer has stopped moving completely.

2. The Print Head becomes hot immediately after printing. Allow it to cool before loading the media.

3. To avoid injury, be careful not to trap your fingers while opening or closing the cover.

WARNING!

CAUTION!

1. Be careful not to touch the Print Head Element when raising the Print Head Block. Failure to do this may cause missing dots by static electricity or other print quality problems.

2. When loading or replacing the media or a ribbon, be careful not to damage the print head with a hard object like a watch or a ring.

Since the print head element can be easily damaged by shock, please treat it carefully by not hitting a hard object against it.

Care must be taken not to allow the metal or glass part of a watch to touch the print head edge.

Care must be taken not to allow a metal object like a ring to touch the print head edge.

E2- 4

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.3.1 Loading the Media

1. When the Head Lever is turned to Print Head is raised.

2. To enable printing the Head Lever must be set to the

LABEL / TAG position.

(This ensures that the Print Head is closed.)

There are two head pressure

levels in the position. Set the Head Lever depending on the media type:

Position LABEL: Labels Position TAG : Tags However, proper position

may differ depending on media. For details, refer to your TOSHIBA TEC authorised service representative.

3. Do not turn the Locking Ring counter-clockwise too far or i may come off the Supply Holder.

NOTES:

FREE position, the

LABEL / TAG

2.3 Loading Supplies

The following procedure shows the steps to properly load the media into the printer so that it feeds straight and true through the printer.

The printer prints both labels and tags.

1. Turn off the power and open the Top Cover.

2. Turn the Head Lever to FREE position, then release the Ribbon Shaft

Holder Plate.

3. Open the Print Head Block.

Print Head Block

Top Cover

FREE

LABEL

TAG

Head Lever

Ribbon Shaft Holder Plate

4. Turn the Locking Ring counterclockwise and remove the Supply

Holder from the Supply Shaft.

Locking Ring

Supply Shaft

Supply Holder

5. Put the media on the Supply Shaft.

6. Pass the media around the Guide Shaft, then pull the media towards

the front of the printer.

E2- 5

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.3.1 Loading the Media (Cont.)

o not over-tighten the Lockin

ing of the Supply Holder.

NOTE:

2.3 Loading Supplies

7. Align the projection of the Supply Holder with the groove of the

Supply Shaft, and push the Supply Holder against the media until the media is held firmly in place. This will centre the media automatically. Then turn the Locking Ring clockwise to secure the Supply Holder.

Supply Holder

Guide Shaft

Projection

Supply Shaft

Locking Ring

Groove

In the case of a label rolled wit the print side facing inside.

In the case of a label rolled with the print side facing outside.

Media

Guide Shaft

8. Place the media between the Media Guides, adjust the Media Guides

to the media width, and tighten the Locking Screw.

9. Check that the media path through the printer is straight. The media

should be centred under the Print Head.

Media Guide

Print Head

Supply Holder

Locking Screw

Media

Media Guide

E2- 6

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.3.1 Loading the Media (Cont.)

NOTE:

e sure to set the black mark sensor to detect the centre of the black mark, otherwise a paper

am or no paper error may occur.

2.3 Loading Supplies

10. Lower the Print Head Block until it stops.

11. After loading the media, it may be necessary to set the Media

Sensors used to detect the print start position for label or tag printing.

Setting the Feed Gap Sensor position

(1) Manually move the Media Sensor so that the Feed Gap Sensor is

positioned at the centre of the labels. (z indicates the position of the Feed Gap Sensor).

Gap

Label Media Sensor

Feed Gap Sensor (z)

Setting the Black Mark Sensor position

(1) Pull about 500 mm of media out of the front of the printer, turn the

media back on itself and feed it under the Print Head past the sensor so that the black mark can be seen from above.

(2) Manually move the Media Sensor so that the Black Mark Sensor is

in line with the centre of the black mark on the media. ( indicates the position of the Black Mark Sensor).

Black Mark

Media

Media Sensor

E2- 7

Black Mark Sensor ()

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.3.1 Loading the Media (Cont.)

NOTES:

1. Be sure to set the Selection

Switch to STANDARD/ PEEL OFF position.

2. The backing paper is easier to feed back to the Take-Up Spool if the Front Plate is removed.

3. Fit the Take-Up Clip so that the longer side of the clip is

itted into the shallow groove

in the Take-Up Spool.

4. The backing paper can be wound directly onto the Take-up Spool or a paper core.

2.3 Loading Supplies

12. Batch mode

In the batch mode, the media is continuously printed and fed until the number of labels/tags specified in the issue command have been printed.

13. Loading with peel off module

When the optional Strip Module is fitted, the backing paper is automatically removed from the label at the Strip Plate as each label is printed.

(1) Remove enough labels from the leading edge of the media to leave

500mm of backing paper free. (2) Insert the backing paper under the Strip Plate. (3) Wind the backing paper onto the Take-up Spool and fix it in position

with the Take-up Clip. (Wind the paper counterclockwise around

the spool as this is the direction it rotates.) (4) Rotate the Take-up Spool counter-clockwise a few times to remove

any slack in the backing paper. (5) Set the Selection Switch mounted on the Rewinder Assembly to

STANDARD/PEEL OFF position.

Take-up Spool

Backing Paper Strip Plate

Take-up Clip

E2- 8

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.3.1 Loading the Media (Cont.)

The cutter is sharp, so care must be taken not to injure yourself when handling the cutter.

1. Be sure to cut the backing paper of the label. Cutting labels will cause the glue to stick to the cutter which may affect the cutter qualit and shorten the cutter life.

2. Use of tag paper when the thickness exceeds the specified value may affect the cutter life.

When using the Rotary Cutter, be sure to install the Ribbon Saving Module (B-EX904-R-QM-R).

ailure to do this may cause a

aper jam or ribbon error.

WARNING!

CAUTION!

NOTE:

14. Loading with cutter

When the optional Cutter Module is fitted, the media is automatically cut. A disc cutter and a rotary cutter are available as an option, but they are used in the same way. Insert the leading edge of the media into the cutter until it comes out the Media Outlet of the Cutter Module.

Cutter Module

Media Outlet

Media

2.3 Loading Supplies

E2- 9

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.3.2 Loading the Ribbon

NOTES:

1. When attaching the ribbon stoppers, make sure that the pinchers face into the printer

2. Be sure to remove any slack in the ribbon when printing. Printing with a wrinkled ribbon will lower the print quality.

3. The Ribbon Sensor is mounted on the rear of the Print Head Block to detect a ribbon end. When a ribbon end is detected, “NO RIBBON” message will appear on the display and the ERROR LED will illuminate.

2.3 Loading Supplies

There are two types of media available for printing on: these are thermal transfer media and direct thermal media (a chemically treated surface). DO NOT LOAD a ribbon when using a direct thermal media.

1. Grasp the tabs on the top and bottom of the Ribbon Stoppers and

move the Ribbon Stoppers back to the end of the Ribbon Shaft.

Ribbon Stopper

Ribbon Shaft

2. Leaving plenty of slack between the ribbon spools, place the ribbon

onto the Ribbon Shafts as shown below.

Ribbon Shaft

Print Head Block

Ribbon Take-up Roll

Ribbon path

E2-10

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.3.2 Loading the Ribbon (Cont.)

2.3 Loading Supplies

3. Slide the Ribbon Stoppers along the Ribbon Shafts to a position where the ribbon is centred when fitted.

4. Lower the Print Head Block and set the Ribbon Shaft Holder Plate

aligning its holes with the Ribbon Shafts.

5. Take up any slack in the ribbon. Wind the leading tape onto the

ribbon take-up roll until the ink ribbon can be seen from the front of the printer.

Ribbon Shaft Holder Plate

6. Turn the Head Lever to Lock position to close the Print Head.

7. Close the Top Cover.

 Auto Ribbon Saving Mode

When the optional Ribbon Saving Module (B-EX904-R-QM-R) is installed, it is possible to reduce ribbon loss by stopping the ribbon feed for non-print areas. To activate the ribbon save, at least the following non-print area is required:

203 dpi mode

Print speed 3 ips 6 ips 10 ips 12 ips 14 ips Min. non-print area 20 20 35 60 75

(mm)

305 dpi model

Print speed 3 ips 5 ips 8 ips 10 ips 12 ips 14 ips Min. non-print area 20 20 25 35 60 75

(mm)

E2-11

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.4 Connecting the

Cables to Your Printer

2.4 Connecting the Cables to Your Printer

The following paragraphs outline how to connect the cables from the

printer to your host computer, and will also show how to make cable connections to other devices. Depending on the application software you use to print labels, there are 5 possibilities for connecting the printer to your host computer. These are:

• An Ethernet connection using the printer’s standard LAN connector.

• A USB cable connection between the printer’s standard USB connector and your host computer’s USB port. (Conforming to USB 2.0)

• A serial cable connection between the printer’s optional RS-232 serial connector and one of your host computer’s COM ports.

• A parallel cable connection between the printer’s optional parallel connector and your host computer’s parallel port (LPT).

• Wireless LAN using an optional Wireless LAN board.

For details, refer to APPENDIX 2.

Reserved fo

Parallel Interface

Reserved for Serial or WLAN Interface

USB Interface

Reserved for USB Host interface

Reserved for Expansion I/O Interface

LAN Interface

Power Switch

C Power Inlet

E2-12

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.5 Turning the Printer ON/OFF

2.5.1 Turning ON the Printer

Use the power switch to turn the printer On/Off. Plugging or unplugging the Power Cord to turn the printer On/Off may cause fire, an electric shock, or damage to the printer.

f a message other than ON

INE appears on the display or the ERROR LED lamp is illuminated, refer to Section 5.1,

rror Messages.

2.5.2 Turning OFF the Printer

1. Do not turn off the printer

2. Do not turn off the printer

CAUTION!

power while the media is being printed, as this may cause a paper jam or damage to the printer.

power while the ON LINE lamp is blinking as this may cause damage to your computer.

NOTE:

2.5 Turning the Printer ON/OFF

When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF your host computer before turning off the printer.

1. To turn ON the printer power, press the Power Switch as shown in the diagram below. Note that ( | )

is the power ON side of the switch.

Power Switch

2. Check that the ON LINE message appears in the LCD Message Display and that the ON LINE and POWER LED lights are illuminated.

1. Before turning off the printer Power Switch verify that the ON LINE message appears in the LCD Message Display and that the ON LINE LED light is on and is not flashing.

2. To turn OFF the printer power press the Power Switch as shown in the diagram below. Note that () is the power OFF side of the switch.

Power Switch

E2-13

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6 Printer Setting

Power ON

Power OFF

Depending on the settings of your host computer or an interface to be used, it may be necessary to change the printer parameter settings.

Follow the procedures described below to change the printer parameter settings to correspond to your environment.

ncorrect settings can cause the printer to function erroneously. If you have any problems with the parameter settings, please contact your nearest TOSHIBA TEC service representative.

or the settings this manual does not cover, please contact your nearest TOSHIBA TEC service representative, or refer to the B-EX4T Series Key Operation Specification.

ONLINE Mode

[PAUSE]

PAUSE state

NOTE:

2.6 Printer Setting

User System Mode

Hold down [MODE]

Turn on the power while holding down [FEED] & [PAUSE] or [MODE].

System Mode

Hold down [RESTART]

• Reset

• Parameter setting (⇒Section 2.6.2)

• Fine adjustment (⇒Section 2.9)

• LAN/WLAN (⇒Section 2.6.3)

• BASIC (⇒Section 2.6.4)

• Z-MODE (⇒Section 2.6.5)

• Auto calibration (⇒Section 2.6.6)

• Dump mode (⇒Section 2.6.7)

• Log (⇒Section 2.6.8)

• Self diagnosis

• Parameter setting

• Fine adjustment

• Test print (⇒Section 2.8)

• Sensor adjustment

• RAM clear

• Interface setting (⇒Section 2.6.10)

• BASIC mode

• RFID setting

• Real Time Clock (⇒Section 2.6.11)

• Z-MODE

• USB memory

• Reset

E2-14

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6 Printer Setting (Cont.)

FEED

MODE

LEFT

CANCEL

DOWN

PAUSE

RESTART

RIGHT

ENTER

2.6.1 User System Mode

2.6 Printer Setting

 Key functions in the system mode

Key Function

[MODE] Returns to the mode menu screen. [CANCEL] or [FEED]+[RESTAR]

[LEFT] Moves the cursor to the left. [RIGHT] Moves the cursor to the right.

Returns to the upper hierarchy.

Displays a next screen. [ENTER] or [PAUSE] Saves the setting and returns to the upper hierarchy. Moves the cursor upward. Increases a value. Moves the cursor downward. Decreases a value.

(Note 2)

(Note 3)

(Note 1)

(Note 3)

[UP] or [RESTART]

[DOWN] or [FEED]

1. The cursor does not move any further when the selected option is listed at the top or bottom.

2. The value does not increase or decrease any further when the selected value is the upper or lower limit.

3. The cursor does not move any further when it is at the left-most or right-most position.

4. Be careful the selected value does not become effective if the printer is turned off without pressing the [ENTER] key.

NOTES:

How to enter the User System Mode

ONLINE

[PAUSE] Hold down [RESTART]

Hold down [MODE]

User System Mode

The User System Mode consists of the following menus.

<1>RESET

Used to reset the printer.

<2>PARAMETER SET (⇒ Section 2.6.2)

Used to set the printer parameters.

<3>ADJUST SET (⇒ Section 2.9)

Used to fine adjust the print start position, cut position, etc.

<4>LAN/WLAN (⇒ Section 2.6.3)

Used to enable or disable the LAN communication and SNMP.

<5>BASIC (⇒ Section 2.6.4)

Used to set the function of basic program when it is loaded to the printer.

<6>Z-MODE (⇒ Section 2.6.5)

Same as BASIC

<7>AUTO CALIB (⇒ Section 2.6.6)

Used to enable or disable the automatic calibration function.

<8>DUMP MODE (⇒ Section 2.6.6)

Used to print the data in the receive buffer for debug.

<9>LOG (⇒ Section 2.6.7)

Used to save print logs in a USB memory.

E2-15

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6.2 Parameter Setting

USER SYSTEM MODE

<1>RESET

<2>PARAMETER SET

<3>ADJUST SET <4>LAN/WLAN

2.6 Printer Setting

The Parameter Set menu allows configuring printer parameter settings.

The following table shows the contents of the Parameter Set menu.

Contents of the Parameter Set Menu

Menu Sub menu Parameter

Printer Set MEDIA LOAD Parameter set FW/BK ACT HU CUT/RWD RBN SAVE PRE PEEL OFF BACK SPEED Software Set FONT CODE (Section 2.6.2.2) ZERO FONT CODE PEEL OFF STATUS USB I/F STATUS FEED KEY KANJI CODE EURO CODE AUTO HD CHK WEB PRINTER RBN NEAR END EX I/O LBL/RBN END MAX CODE XML THRESHOLD SELECT ENERGY TYPE PW SAVE TIME Panel LCD LANGUAGE (Section 2.6.2.3) DISPLAY CONTRAST Password PASSWORD (Section 2.6.2.4)

(Section 2.6.2.1) FORWARD WAIT

E2-16

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6.2 Parameter Setting (Cont.)

2.6 Printer Setting

2.6.2.1 Printer Set

(1) MEDIA LOAD

This parameter is to choose how the printer behaves to detect the

home position.

• OFF Media loading function is disabled (Same as a feed by [FEED] key)

• STD When the printer is tuned on, reset in batch, or print head is closed, the printer detects a gap/black mark and feeds the paper from the sensor to the print start position.

• ECO When the printer is tuned on, reset in batch, or print head is closed, the printer detects a gap/black mark and feeds the paper to the print start position based on the label pitch.

• ECO+Bfeed Economy + backfeed

(2) FORWARD WAIT

This parameter is to choose whether or not to activate the auto forward

wait function. This function, used in the cut mode, automatically feeds the media forward if there is more than 1-second idle time after printing, to prevent the top edge of the media from curling.

• OFF Disables the auto forward feed wait

• ON Enables the auto forward feed wait

(3) FORWARD WAIT POS.

When the auto forward feed wait parameter is set to ON, the feed

amount can be fine adjusted.

+5.0mm

+4.9mm

(4) FW/BK ACT.

• MODE1 The printer waits for next issue with 13.7-mm media

• MODE2 When the thermal transfer method, Transmissive

-4.9mm

-5.0mm

forwarded.

sensor, and cut issue are selected, the printer feeds 6mm media backward, then waits for next issue with 3-mm media forwarded.

E2-17

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6.2 Parameter Setting (Cont.)

The print head may not be raised depending on the rise of the solenoid’s temperature.

1. Do not enable the ribbon saving function when the ribbon saving module is not installed. Doing so causes ribbon slack and print failure.

2. The ribbon saving option must be selected according to the head lever position. Incorrect setting may disable the proper ribbon saving function.

re-strip function is automatically enabled when the print speed is set to 10 ips.

NOTE:

2.6 Printer Setting

(5) HU CUT/RWD.

This parameter is to choose whether or not to activate the head up

action in the cut issue or to use the Rewinder in the batch or strip issue. This function prevents ribbon smudges by raising the print head during a reverse feed to the print start position.

• OFF Head up cut is not performed or the Rewinder is not used.

• ON Head up cut is performed or the Rewinder is used.

(6) RBN SAVE

This parameter is to choose whether or not to activate the ribbon

saving function. This function enables reducing the ribbon loss caused by taking up unused ribbon during non-print areas.

• TAG Enabled (When the head lever is set to TAG position.)

• LABEL Enabled (When the head lever is set to Label position)

• OFF Disabled.

(7) PRE PEEL OFF

This parameter is to choose whether to activate the pre-strip function.

When this parameter is set to ON, the top edge of a label is separated (pre-stripped) from the backing paper before the label is printed. This function is intended to make the strip issue easier in the case the labels are hard to strip due to the label intensity, adhesive power, or the printing speed.

• OFF Disables pre peel off

• ON Enables pre peel off

(8) BACK SPEED

This parameter is to choose a back feed speed. In the strip issue, the back feed sped of 3 ips may cause a shortage of feed amount due to a lack of torque, slippery media surface, etc. In such case, reduce the back feed speed to 2 ips to secure the feed amount.

• STD 3ips

• LOW 2ips

E2-18

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6.2 Parameter Setting (Cont.)

NOTE:

The following fonts do not support a

ero with a slash. Therefore, even if a zero with a slash is specified, a zero without a slash is used. [Bit map fonts] OCR-A, OCR-B, GOTHIC725 Black,

anji, Chinese character

[Outline fonts]

rice fonts 1, 2, and 3, DUTCH801 old, BRUSH738 Regular,

GOTHIC725 Black, TrueType font

2.6 Printer Setting

2.6.2.2 Software Set

(1) FONT CODE

This parameter is to choose a character code used for printing. Printed characters differ depending on the chosen character code and font.

• PC-850

• PC-852

• PC-857

• PC-8

• PC-851

• PC-855

• PC-1250

• PC-1251

• PC-1252

• PC-1253

• PC-1254

• PC-1257

• LATIN9

• Arabic

• PC-866

• UTF-8

(2) ZERO FONT

This parameter is to choose the way to indicate zero between “0” and

Ø”.

“

• 0 No slash used

• Ø Slash used

(3) CODE

This parameter is to choose a command control code.

• AUTO Automatically selected.

• {,|,}

• ESC, LF, NUL

• MANUAL Control code is specified by a user.

(4) MANUAL

When MANUAL is selected for the CODE parameter, you need to specify each of the control codes 1 to 3 with hex. code.

CODE1 CODE2 CODE3

E2-19

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6.2 Parameter Setting (Cont.)

2.6 Printer Setting

(5) PEEL OFF STATUS

This parameter is to choose whether the printer sends a strip wait

status to the host in response to a status request command.

• OFF

• ON

(6) USB I/F STATUS

This parameter is to choose whether or not to return a response to the

host via USB.

• OFF Disables sending a response via USB

• ON Enables sending a response via USB

(7) FEED KEY

This parameter is to choose the function of the FEED key.

• FEED Feeds one label.

• PRINT Prints data in the image buffer (The last printed data)

(8) KANJI CODE

This parameter is to choose a KANJI code.

• TYPE1 Windows code

• TYPE2 Original code

After selecting a Kanji code, press [ENTER] key

(9) EURO CODE

This parameter is to choose a Euro code (€).

“20” to “FF” (Specify the hex code in 2 bytes of ASCII code)

(10) AUTO HD CHK

This parameter is to choose whether to perform the auto print head

check at a power on time.

• OFF Auto print head check is not performed.

• ON Auto print head check is performed.

E2-20

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6.2 Parameter Setting (Cont.)

NOTE: Since a detected remaining ribbon length has some margin of error, use the specified length as a guide.

NOTE: The type specified by the command may differ from the actual mode, depending on the status of this parameter. Also, the data transmission method differs partly.

or details, refer to the External quipment Interface

Specification.

2.6 Printer Setting

(11) WEB PRINTER

This parameter is to choose whether to use the printer as a web printer. When the web printer is enabled, the status of the printer connected to a network can be monitored through the web browser.

• OFF Disables web printer function

• ON INTERNAL Enables web printer function (using an internal

memory)

• ON EXTERNAL Enables web printer function (using an external memory)

(12) RBN NEAR END

This parameter is to choose the remaining ribbon length where the ribbon near end is detected.

• OFF Ribbon near end is not detected.

• 30m Ribbon near end is detected when the remaining

ribbon is 30-m long. (Equivalent to ribbon diameter of 38 mm)

• 70m Ribbon near end is detected when the remaining

ribbon is 70-m long. (Equivalent to ribbon diameter of 43 mm)

(13) EX.I/O

This parameter is to choose a type of the expansion I/O interface operating mode. This parameter needs to be set depending on the expansion I/O control specification of the device to be connected via the expansion I/O interface.

• TYPE1 Standard mode

• TYPE2 In-line mode

(14) LBL/RBN END

This parameter is to choose a printer processing when a label end or ribbon end is detected.

• TYPE1 When a label/ribbon end is detected in the middle of

printing, the printer immediately stops printing.

• TYPE2 Selectable only when the ribbon saving function is

not activated. When a label/ribbon end is detected in the middle of printing, the printer prints the half-finished label as far as possible, and stops when the next label is at the home position.

(15) MAXI CODE

This parameter is to choose a Maxicode specification.

• TYPE1 Compatible with the current version

• TYPE2 Special specification

E2-21

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6.2 Parameter Setting (Cont.)

2.6 Printer Setting

(16) XML

This parameter is to choose a type of XML data to be printed.

• OFF Disables XML data printing.

• STD Standard specification

• ORACLE Oracle

• SAP SAP

• STD EXT Standard specification (External memory)

• ORACLE EXT Oracle using an external memory

• SAP EXT SAP using an external memory

(17) THRESHOLD SELECT

This parameter is to choose which threshold value for the media

sensor to validate.

• REFLECT Reflective sensor

• TRANS. Transmissive sensor

Then, choose which value to use.

• MANUAL SET Threshold set in the Threshold mode takes effect.

• COMMAND SET Threshold set by command takes effect.

(18) ENERGY TYPE

This parameter is to choose an energy level applied to the print head.

• TRANSFER Thermal transfer print method → c

• DIRECT Thermal direct print method → d

c When TRANSFER is selected for the Energy type parameter,

choose a ribbon type.

• Semi resin1 Semi-resin 1

• Semi resin2 Semi-resin 2

• Resin1 Resin 1

• Resin2 Resin 2

• Reserve1 to Reserve6 Reserved

d When DIRECT is selected for the Energy type parameter

• Standard Standard

• Reserve1 to Reserve9 Reserved

(19) PW SAVE TIME

This parameter is to set the length of time until the printer enters the

sleep mode. (Unit: minute)

240 min.

239 min.

2 min.

1 min.

E2-22

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6.2 Parameter Setting (Cont.)

The language displayed on

anel is Japanese when apanese is selected, and

nglish when English, German, rench, Dutch, Spanish, Italian;

or Portuguese is selected.

NOTE:

2.6 Printer Setting

2.6.2.3 PANEL

(1) LCD LANGUAGE

This parameter is to choose a language in which the LCD message is

displayed.

• ENGLISH

• GERMAN

• FRANCH

• DUTCH

• SPANISH

• JAPANESE

• ITALIAN

• PORTUGUESE

(2) MACHINE NAME

This parameter is to choose whether to display the model name.

• OFF Hidden

• ON Displayed

(3) PRINT PAGE

This parameter is to choose whether to display the number of labels

printed.

• OFF Hidden

• ON Displayed

(4) IP ADDRESS

This parameter is to choose whether to display the IP address.

• OFF Hidden

• ON Displayed

(5) CONTRAST

This parameter is to adjust the contrast of the LCD.

High

Low

E2-23

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6.2 Parameter Setting (Cont.)

2.6.3 Enabling LAN/WLAN

USER SYSTEM MODE

<1>RESET <2>PARAMETER SET <3>ADJUST SET

<4>LAN/WLAN

2.6.4 Basic Program Setting

USER SYSTEM MODE

<2>PARAMETER SET <3>ADJUST SET <4>LAN/WLAN

<5>BASIC

2.6 Printer Setting

2.6.2.4 PASSWORD

(1) PASSWORD

This parameter is for system administrator only. Please do not change

the setting for this parameter.

The LAN/WLAN menu allows selecting whether or not to enable the LAN communication and SNMP.

(1) LAN/WLAN

• OFF LAN and Wireless LAN are disabled.

• ON (AUTO) Automatically selected.

• ON (LAN) LAN is enabled.

• ON (WLAN) Wireless LAN is enabled.

(2) SNMP

• OFF SNMP is disabled.

• ON SNMP is enabled.

The following table shows the contents of the Basic program setting menu.

Contents of the Basic Program Setting Menu

Menu Sub menu

BASIC BASIC

FILE MAINTENANCE TRACE EXPAND MODE

(1) BASIC

This parameter is to choose whether to enable the BASIC program.

• OFF Disables BASIC program.

• ON Enables BASIC program.

(2) FILE MAINTENANCE

The block number and BASIC program file name (up to 12 characters) stored in the BASIC program storage area are displayed. If file name exceeds 12 characters, the overflowing characters are not displayed. When no file is stored, a hyphen (“-“) is displayed in place of the file name.

E2-24

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6.4 Basic Program Setting (Cont.)

2.6.5 Enabling Z-Mode

USER SYSTEM MODE

<3>ADJUST SET <4>LAN/WLAN <5>BASIC

<6>Z-MODE

2.6 Printer Setting

(3) TRACE

This parameter is to choose whether to enable tracing the BASIC program.

• OFF Disables tracing the BASIC program.

• ON Enables tracing the BASIC program.

(4) EXPAND MODE

The printer switches the mode to execute the BASIC program.

The Z-Mode menu allows selecting whether or not to enable the Z-Mode (Zebra converter)

(1) Z-MODE

• OFF Z-Mode is disabled.

• ON SETTING OFF Z-Mode is enabled. BASIC system mode

program is not started immediately.

• ON SETTING ON Z-Mode is enabled. BASIC system mode program is started immediately.

E2-25

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6.6 Automatic Calibration

USER SYSTEM MODE

<4>LAN/WLAN <5>BASIC <6>Z-MODE

<7>AUTO CALIB

2.6 Printer Setting

The Auto Calibration menu allows selecting whether or not to enable the automatic calibration at a power on time. When the automatic calibration is activate, the printer feeds the media for about 160 mm each time the power is turned on or the top cover is opened, to detect a print start position.

(1) AUTO CALIB

• OFF Disabled.

• ON TRANS. Enabled. (Transmissive sensor)

• ON REFLECT Enabled. (Reflective sensor)

• ON ALL Enabled. (Transmissive & Reflective

sensors)

• ON TRANS.+Bfeed Auto calibration + back feed

(Transmissive sensor)

• ON REFLECT+Bfeed Auto calibration + back feed

(Reflective sensor)

• ON ALL+Bfeed Auto calibration + back feed

(Transmissive & Reflective sensors)

NOTES:

1. When AUTO CALIB is enabled, an automatic calibration is performed at an open/close of the print head and at a power on time.

2. When AUTO CALIB is enabled, the media length, effective print length, sensor type, and whether to use ribbon or not specified by commands are ignored.

3. This function is available only when the media pitch is 10.0 mm to 150.0 mm.

4. When the printer cannot detect the second black mark/gap, it will continue to feed the media for up to 500.0mm. If this does not work, the printer will stop, resulting in a paper jam.

5. During an automatic calibration, the printer also feeds the ribbon. Even if the ribbon is not loaded, no error results. However, the print condition will be automatically changed to “No ribbon” after the calibration ends.

6. When the cutter is installed and a previous issue was performed in cut issue mode, the media is cut and ejected after an automatic calibration completes.

7. When a label end or a head open occurs during an automatic calibration, the printer stops, resulting in an error. Loading new media and closing the print head can clear the error and resume the automatic calibration.

8. The media is fed backward after an auto calibration is performed if the reverse feed is enabled.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6.7 Dump Mode Setting

USER SYSTEM MODE

<5>BASIC <6>Z-MODE <7>AUTO CALIB

<8>DUMP MODE

NOTE:

f a file with the same name already exists in the USB memory, it will be overwritten.

2.6 Printer Setting

In the Dump Mode, data in the receive buffer are printed. Data are expressed in hexadecimal values. This operation allows verification of the programming commands or debug of the program.

(1) BUFFER

This parameter is to choose the receive buffer to dump.

• RS-232C RS-232C receive buffer

• CENTRONICS Centronics receive buffer

• LAN Network I/F receive buffer

• BASIC1 BASIC Interpreter:

I/F → Interpreter buffer

• BASIC2 BASIC Interpreter: Interpreter buffer → I/F

• USB USB receive buffer

• RFID RFID receive buffer

(2) DUMP LIST

This parameter is to choose the output destination.

• USB MEMORY Saves in the USB memory. → c

• PRINT Prints out → d

c When USB MEMORY is selected: A file is automatically created in the USB memory and named in the

following format based on the printer model and saved date.

/ATA0/DUMP/B-EX4T1_DUMP_1007291030.BIN (e.g. B-EX4T Type1, 10:30, July 29, 2010)

d When PRINT is selected: Choose a printing method.

• ON DEMAND Prints 166 lines of data (approx. 50 cm), then stops. Subsequent data is printed when the [ENTER] key is pressed.

• ALL Prints all data in the receive buffer.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6.7 Dump Mode Setting (Cont.)

Print Conditions

• Printing width: 3.9 inches

(Approx. 100 mm)

• Sensor selection: None

• Print speed: 6”/sec. (203 dpi)

5”/sec. (305 dpi)

• Printing mode: Depends on the

selection in use.

• 16 bytes/line

• Data is printed in the order fro

the new one to the old one.

• Data specified by the receive

buffer write pointer will be printed in boldface.

The data in the receive buffer is printed as follows.

00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

7B 41 58 3B 2B 30 30 30 2C 2B 30 30 30 2C 2B 30 {AX;+000,+000,+0 30 7C 7D 7B 44 30 37 37 30 2C 31 31 30 30 2C 30 0|}{D0760,1100,0 37 34 30 7C 7D 7B 43 7C 7D 7B 4C 43 3B 30 30 33 740|}{C|}{LC;003 30 2C 30 30 32 30 2C 30 30 33 30 2C 30 36 36 30 0,0020,0030,0660 2C 30 2C 32 7C 7D 7B 4C 43 3B 30 30 37 30 2C 30 0,2|}{LC;0070,0 30 32 30 2C 30 30 37 30 2C 30 36 36 30 2C 30 2C 020,0070,0660,0, 39 7C 7D 7B 4C 43 3B 30 30 35 30 2C 30 30 32 30 9|}{LC;0050,0020

44 45 46 47 48 49 4A 7C 7D 7B 50 43 31 30 3B 30 DEFGHIJ|}{PC10;0 33 35 30 2C 30 34 30 30 2C 31 2C 31 2C 4B 2C 30 350,0400,1,1,K,0 30 2C 42 3D 41 42 43 44 65 66 67 68 69 6A 6B 6C 0,B=ABCDefghijkl

6D 6E 6F 70 7C 7D 7B 50 56 30 32 3B 30 33 33 30 mnop|}{PV02;0330 2C 30 36 36 30 2C 30 32 37 30 2C 30 32 35 30 2C 0660,0270,0250, 41 2C 30 30 2C 42 3D 42 7C 7D 7B 50 56 30 33 3B A,00,B=B|}{PV03;

3B 30 39 30 30 2C 30 31 38 30 2C 54 2C 48 2C 30 ;0900,0180,T,H,0 35 2C 41 2C 30 3D 31 32 33 34 35 36 37 38 39 30 5,A,0=1234567890

41 42 43 44 45 7C 7D 00 00 00 00 00 00 00 00 00 ABCDE|}.........

: : :

Receive Buffer Size

2.6 Printer Setting

NOTE:

f an error occurs while printing, the printer stops printing and shows an error message.

fter clearing the error, the

rinter does not resume printing

automatically.

Interface 203 dpi 305 dpi

RS-232C 6MB (393216 lines) 6MB (393216 lines)

Centronics 6MB (393216 lines) 6MB (393216 lines)

LAN 6MB (393216 lines) 6MB (393216 lines)

BASIC 1 8KB (512 lines) 8KB (512 lines)

BASIC 2 8KB (512 lines) 8KB (512 lines)

USB 6MB (393216 lines) 6MB (393216 lines)

RFID 8KB (512 lines) 8KB (512 lines)

Required Media Length

Interface 203 dpi 305 dpi

RS-232C 1189.2 m 1189.2 m

Centronics 1189.2 m 1189.2 m

LAN 1189.2 m 1189.2 m

BASIC 1 2 m 2 m

BASIC 2 2 m 2 m

USB 1189.2 m 1189.2 m

RFID 2 m 2 m

*: Media length required for printing all data in the receive buffer.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6.8 Logging

USER SYSTEM MODE

<6>Z-MODE <7>AUTO CALIB <8>DUMP MODE

<9>LOG

f a file with the same name already exists in the USB memory, it will be overwritten.

NOTE:

2.6 Printer Setting

The Log menu allows saving print logs in a USB memory.

(1) LOG

• PRINTER TO USB Saves print logs in the USB memory.

A file is automatically created in the USB memory and named in the

following format based on the printer model and saved date.

/ATA0/LOG/B-EX4T1_LOG_1007291030.TXT (e.g. B-EX4T Type1, 10:30, July 29, 2010)

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6.9 System Mode

2.6 Printer Setting

How to enter the System Mode

Power OFF

Power ON while holding down [FEED]&[PAUSE]

System Mode

Power ON while holding down [MODE]

The System Mode consists of the following menus.

<1>DIAG.

Used to check and print the printer system information and maintenance counter status.

<2>PARAMETER SET (⇒ Section 2.6.2)

Used to set the parameters for each printer function.

<3>ADJUST SET (⇒ Section 2.9)

Used to fine adjust the print position, cut position, print tone, etc.

<4>TEST PRINT (⇒ Section 2.8)

Used to perform print tests.

<5>SENSOR ADJUST

Used to check the sensor statuses and set each sensor.

<6>RAM CLEAR

Used to perform a RAM clear. DO NOT USE this menu.

<7>INTERFACE (⇒ Section 2.6.10)

Used to set the interface parameters.

<8>BASIC (⇒ Section 2.6.4)

Used to set the function of basic program when it is loaded to the printer.

<9>FOR FACTORY

Used for an in-process inspection. DO NOT USE this menu.

<10>RFID

Used to set RFID related parameters.

<11>RTC (⇒ Section 2.6.11)

Used to set the date and time of the real time clock, enable or disable the low battery check, and choose a real time renewal timing.

<12>Z-MODE (⇒ Section 2.6.5)

Same as BASIC

<13>USB MEMORY (⇒ Section 2.6.12)

Used to copy data to/from USB memory.

<14>RESET

Used to reset the printer.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6.10 Interface Setting

SYSTEM MODE

<4>TEST PRINT <5>SENSOR ADJUST <6>RAM CLEAR

<7>INTERFACE

2.6 Printer Setting

The Interface menu allows configuring printer interface parameters.

The following table shows the contents of the Interface menu.

Contents of the Interface Menu

Menu Sub menu Parameter

NETWORK LAN/WLAN Interface

SNMP SETTING BASIC INFORMATION IP ADDRESS GATEWAY ADDRESS SUBNET MASK SOCKET PORT PORT NUMBER DHCP DHCP CLIENT ID DHCP HOST NAME WLAN STANDARD WLAN MODE DEFAULT KEY

802.11B CHANNEL

802.11B BAUD

802.11G CHANNEL

802.11G BAUD WLAN POWER SAVE WINS WINS ADDRESS LPR USB RS-232C SPEED DATA LENGTH STOP BIT PARITY CONTROL CENTRO. ACK/BUSY INPU PRIME PLUG & PLAY

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2.6.10 Interface Setting (Cont.)

2.6.10.1 Network Setting

(1) LAN/WLAN

• OFF LAN and Wireless LAN are disabled.

• ON (AUTO) Automatically selected.

• ON (LAN) LAN is enabled.

• ON (WLAN) Wireless LAN is enabled.

(2) SNMP

• OFF SNMP is disabled.

• ON SNMP is enabled.

(3) BASIC INFORMATION

The following information is displayed.

IP Address Gateway address Subnet mask Socket port status Socket port number

(4) IP ADDRESS

(5) GATEWAY ADDRESS

192 020 168 010

(6) SUBNET MASK

255 255 255 000

(7) SOCKET PORT

• OFF Socket port is disabled.

• ON Socket port is enabled.

2.6 Printer Setting

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6.10 Interface Setting (Cont.)

(8) PORT NUMBER

65535

65534

00001

00000

(9) DHCP

• OFF DHCP is disabled.

• ON DHCP is enabled.

(10) DHCP CLIENT ID

• ASCII DHCP client ID is entered with ASCII code. → c

• HEX DHCP client ID is entered with Hex. code. → d

c When ASCII is selected: Enter 64 characters with ASCII code.

d When HEX is selected: Enter 64 characters with Hex. code.

(11) DHCP HOST NAME

Enter 32 characters with ASCII code.

(12) WLAN STANDARD

• 11b/g

• 11b

• 11g

2.6 Printer Setting

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6.10 Interface Setting (Cont.)

2.6 Printer Setting

(13) WLAN MODE

This parameter is to choose the connection mode and authentication.

ADHOC OPEN OFF WEP40 WEP104 SHARED Not used WEP40 WEP104 INFRA OPEN OFF WEP40 WEP104 SHARED WEP40 WEP104

802.1x OPEN TLS WEP40 WEP104 TTLS WEP40 WEP104 LEAP WEP40 WEP104 PEAP WEP40 WEP104 MD5 WEP40 WEP104 EAP-FAST WEP40 WEP104 SHARED KEY EAP-MD5 WEP40 WEP104 NETWORK EAP WEP40 WEP104 WPA OPEN TLS TTLS LEAP PEAP EAP-FAST NETWORK EAP WPA-PSK WPA2 OPEN TLS TTLS LEAP PEAP EAP-FAST NETWORK EAP WPA2-PSK

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6.10 Interface Setting (Cont.)

(14) DEFAULT KEY

This parameter is to choose a WEP key.

(15) 802.11b CHANNEL

This parameter is to choose a channel for 802.11b WLAN.

(16) 802.11b BAUD

This parameter is to choose a baud rate for 802.11b WLAN.

• 11M

• 5.5M

• 2M

• 1M

(17) 802.11g CHANNEL

This parameter is to choose a channel for 802.11g. WLAN.

(18) 802.11g BAUD

This parameter is to choose a baud rate for 802.11g WLAN.

• 54M

• 48M

• 36M

• 24M

• 18M

• 12M

• 9M

• 6M

• 11M

• 5.5M

• 2M

• 1M

2.6 Printer Setting

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6.10 Interface Setting (Cont.)

2.6 Printer Setting

(19) WLAN POWER SAVE

This parameter is to choose whether to enable the power save function while WLAN communication.

• OFF Power save function is disabled.

• ON Power save function is enabled.

(20) WINS

• OFF WINS is disabled.

• ON (MANUAL) WINS is enabled. (Manual)

• ON (DHCP) WINS is enabled. (DHCP)

(21) WINS ADDRESS

The WINS address is displayed.

(22) LPR

• OFF LPR is disabled.

• ON LPR is enabled.

2.6.10.2 USB

(1) USB SERIAL ID

• OFF USB serial ID is disabled.

• ON USB serial ID is enabled.

2.6.10.3 RS-232C

(1) SPEED

• 2400 bps

• 4800 bps

• 9600 bps

• 19200 bps

• 38400 bps

• 115200 bps

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6.10 Interface Setting (Cont.)

(2) DATA LENGTH

• 8 bits

• 7 bits

(3) STOP BIT

• 1 bit

• 2 bits

(4) PARITY

• NONE

• EVEN

• ODD

(5) CONTROL

• XON+READY AUTO XON/XOFF mode

• XON+XOFF AUTO XON/XOFF+READY/BUSY mode

• READY/BUSY RTS RTS mode

• XON+XOFF XON/XOFF mode

• READY/BUSY READY/BUSY mode

2.6.10.4 CENTRO.

2.6 Printer Setting

(1) ACK/BUSY

This parameter is to choose an ACK/BUSY timing.

• TYPE1 A rise of ACK signal and a release of BUSY occur at the same time.

• TYPE2 A fall of ACK signal and a release of BUSY occur at the same time.

(2) INPUT PRIME

This parameter is to choose whether to enable a rest operation when INIT signal is ON.

• OFF

• ON

(3) PLUG & PLAY

• OFF

• ON

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6.11 Real Time Clock (RTC)

SYSTEM MODE

<8>BASIC <9>FOR FACTORY <10>RFID

<11>RTC

2.6 Printer Setting

The RTC menu allows setting the date and time, enabling the battery check function, and selecting the RTC data renewal timing while printing.

The Real Time Clock Setting is effective only when an optional RTC & USB Host Interface Card, B-EX700-RTC-QM-R, is installed.

(1) DATE TIME

This parameter is to set date and time.

YY/MM/DD

Hh:mm:ss

(2) BATTERY CHECK

00 00 00 [RIGHT]

00 00 00

This parameter is to choose whether or not to enable the low battery check function.

• OFF

• ON

(3) RENEWAL

This parameter is to choose when date and time are updated while printing.

• BATCH As the real time clock data is read only for the

first media in a batch the same time is printed on the all media.

• PAGE As the real time clock data is read at the start of

printing each media, a real time can be printed on each media.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.6.12 Copying Data to/from USB Memory

SYSTEM MODE

<10>RFID <11>RTC <12>Z-MODE

<13>USB MEMORY

NOTE:

f a file with the same name already exists in the USB memory, it will be overwritten.

2.6 Printer Setting

The USB Memory menu allows copying data from a USB memory to the printer and saving data from the printer to a USB memory.

USB memory can be used only when an optional RTC & USB Host Interface Card, B-EX700-RTC-QM-R, is installed.

(1) USB TO PRINTER

This parameter is to copy data from a USB memory to the printer.

• COPIED DATA Data

including firmware (BOOT/MAIN/ CG/KANJI/HTML), storage area information, and parameter settings

• CONFIG FILE File containing firmware (BOOT/MAIN/

CG/KANJI/HTML)

1. When the file selection screen is displayed, choose a file to be copied.

2. The confirmation message is displayed.

3. The data is read from the USB memory. It takes 3 to 5 minutes to read all information.

(2) PRINTER TO USB

This parameter is to save the firmware (BOOT/MAIN/CG/ KANJI/HTML), storage area information, and parameter settings to a USB memory.

• ALL

1. The confirmation message is displayed.

2. The data is copied to the USB memory. It takes approx. 40 seconds to save all information.

A file is automatically created in the USB memory and named in the following format based on the printer model and saved date.

/ATA0/SYSTEM/B-EX4T1-T1105.DAT (e.g. B-EX4T Type1, 305 dpi model, November 5)

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.7 Installing the Printer Drivers

2.7.1 Introduction

This chapter describes how to install the TOSHIBA printer driver for the TOSHIBA bar code printer on your Windows host computer; install and delete the printer driver, the procedure for adding the LAN port, cautions and limitations.

2.7.2 General Description

(1) Features

Once you install the TOSHIBA printer driver on your Windows host computer, you can use the TOSHIBA bar code printer, as well as the easy-to-use general printers. You can use this printer by connecting a USB cable, or a LAN cable to your host computer.

(2) System Requirements

To install the TOSHIBA printer driver on your host computer, the following system and environment are required:

• Operating system: Windows 2000, Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7 or Windows Server 2008 R2

• Hardware: A DOS-/V (IBM PC/AT compatible) machine running an above operating system.

• Interface: • USB interface

• LAN interface

2.7.3 Installing the Printer Driver

The installation procedure of this printer driver differs depending on the printer models and the connection methods. Follow the procedure for the appropriate condition to install the printer driver. If the older version of this printer driver has been already installed, be sure to uninstall it first, restart the printer, and install the latest printer driver.

See Section 2.7.10 Uninstalling the Printer Driver.

 Installation method for each operating system

Connection method

Plug and Play is not used. Plug and Play is used.

LAN USB

Windows 2000 Section 2.7.7 Installation under Windows 2000

Windows XP Windows Server 2003 Windows Vista Section 2.7.6 Installation under

Section 2.7.5 Installation under Windows 2000/XP/Server2003

Windows Vista/Server2008/7

(USB interface with plug and play enabled) Section 2.7.8 Installation under Windows XP/Server2003 (USB interface with plug and play enabled.) Section 2.7.9 Installation under Windows Vista/Server2008/7 (USB connection with plug and play enabled)

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.7 Installing the Printer Drivers

2.7.4 Preparation for Installation

(1) Access Toshiba TEC web site at the following address and download the printer driver install file

“TPCL72M2E.exe” to the local disc.

http://www.toshibatec-ris.com/products/barcode/download/driver_agreement.html

Note: If you do not agree with the Software License Agreement, you cannot download the file.

(2) Double-click the downloaded “TPCL72M2E.exe”,

and the “TPCL PRINTER DRIVER – Installshield Wizard” is displayed. Click the [Next] button.

Note: Log on as the user with administrative

privilege. When the User Account Control screen is displayed under Windows Vista/Server2008/7/Server2008R2, click on the “Allow”.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

(3) The “Software License Agreement” is displayed.

Select “I accept the terms of the license agreement” and click the [Next] button.

Note: If you do not agree with the Software

License Agreement, you cannot download the file.

(4) When you click the [Install] button, the printer

driver install file is created in “C:\TEC_DRV”.

Note: The folder name cannot be changed from

“C:\TEC_DRV”.

2.7 Installing the Printer Drivers

(5) When the installation is completed, click the

[Finish] button.

Note: In the case of Windows Vista/Server2008/7/

Server2008R2, the screen on the right will appear. Click the “Install this driver software anyway”.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.7 Installing the Printer Drivers

2.7.5 Installation under Windows 2000/XP/Server2003

(1) Turn on the PC.

Note: Log on as the user with administrative privilege.

(2) Select the “Start”, “Printer and FAX” to show the printer folder.

Supplement: In the case of Windows 2000, select “Start”, “Setting”, and “Printer”. If the “Printer and

FAX” folder is not found, click the “Control Panel” and select the “Printer and FAX”. In the case of the category view, click the “Printer and Other Hardware” and select the “Printer and FAX”.

(3) Select the “Add printer” from the File menu. The “Add Printer Wizard” is displayed.

(4) Click the [Next] button in the “Add Printer

Wizard”.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

(5) Select the “Local printer attached to this

computer” and click the [Next] button.

Note: Do not check the “Automatically detect and

install my Plug and Play printer” checkbox.

Even in the case of specifying the network printer or a printer connected to other PC, be sure to choose the local printer in this step. This setting is changed after the installation is completed.

(6) Specify a printer port and click the [Next] button.

2.7 Installing the Printer Drivers

(7) When the “Install Printer Software” screen

appears, click the [Have Disk] button.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

(8) Specify the printer driver install folder

(C:/TEC_DRV) created in Section 2.7.4 Preparation for Installation, and click the [Open] button. Select the “TEC.inf” and click the [OK] button.

(9) The list of the installable printer is displayed.

(10) Select the model to be installed, and click the [Next] button. (Example: B-SA4T)

(11) Select the “Replace existing driver”, and click the

[Next] button.

2.7 Installing the Printer Drivers

Supplement: This step will be omitted when the

printer driver is installed for the first time.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

(12) Select whether or not to use the printer as a default

printer, then click the [Next] button.

(13) Select whether or not to share the printer with

other users on the network, then click the [Next] button.

2.7 Installing the Printer Drivers

(14) Select whether or not to perform a print test, then

click the [Next] button.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

(15) When the “Completing the Add Printer Wizard” is

displayed, click the [Finish] button.

(16) When the screen on the right appears, click the

[Continue Anyway] button.

Note: “Digital Signature Not Found” message

may be displayed. In that case, click the [Yes] button.

2.7 Installing the Printer Drivers

(17) Installation of the printer driver starts.

(18) When the installation is completed, a new printer icon will be added to the “Printer” folder.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.7 Installing the Printer Drivers

2.7.6 Installation under Windows Vista/Server2008/7/Server2008R2

(1) Turn on the PC.

Note: Log on as the user with administrative privilege.

(2) Select “Start”, “Control Panel”, “Hardware and Sound”, and “Printer” to open the printer folder.

Supplement: Entering “Printer” in the Search box of the Start menu causes the “Printer” to be shown in

the Program.

(3) Click the “Install a Printer” to start adding a printer.

(4) Select the “Add a local printer”.

(5) Select a printer port, and click the [Next] button.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

(6) When the screen on the right appears, select “TEC” from the Manufacturer list.

(7) The list of the installable printer models are

displayed.

2.7 Installing the Printer Drivers

(8) Select a model to be installed, then click the [Next] button.

(9) Select the “Replace the current driver”, and click

the [Next] button.

Supplement: This step will be omitted when the

printer driver is installed for the first time.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

(10) Select whether or not to use the printer as a default

printer, then click the [Next] button.

(11) Installation starts.

(12) When the installation is completed, the “Add

Printer” screen is displayed. At this time, a new printer icon is added to the “Printer” folder. Click the [Finish] button. If you want to perform a print test, click the [Print a test page] button.

2.7 Installing the Printer Drivers

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2.7 Installing the Printer Drivers

2.7.7 Installation under Windows 2000 (USB with Plug & Play Enabled)

(1) Turn on the PC.

Note: Log on as the user with administrative privilege.

(2) Turn on the printer and connect it to the PC with a USB cable.

(3) “USB DEVICE” is detected and “USB Print support” is automatically installed.

(4) After a while, the “Found New Hardware Wizard”

is displayed. Click the [Next] button.

(5) Select the “Search for a suitable driver for my

device (recommended)”, and click the [Next] button.

(6) Check the “Specify a location” checkbox, then

click the [Next] button.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

(7) Click the [Browse] button. Specify the folder (C:\TEC_DRV) created in Section 2.7.4, and click

the [Next] button.

(8) Make sure the driver of this device has been

detected, then click the [Next] button.

2.7 Installing the Printer Drivers

(9) When the screen on the right is displayed, click the

[Yes] button.

(10) When the “Completing the Found New

Hardware Wizard” is displayed, click the [Finish] button.

(11) When the installation is completed, a new printer icon is added to the Printer folder.

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2.7 Installing the Printer Drivers

2.7.8 Installation under Windows XP/Server2003 (USB with Plug & Play enabled)

(1) Turn on the PC.

Note: Log on as the user with administrative privilege.

(2) Turn on the printer, and connect it to the PC with a USB cable.

(3) “USB DEVICE” is detected, and the “USB Print Support” is automatically installed.

(4) After a while, new devices are detected.

(5) When the “Found New Hardware Wizard” is

displayed, select “Install from a list or specific location [Advanced]” and click the [Next] button.

(6) Select the “Search for the best driver in these

locations”, check the “Include this location in the search” checkbox, and click the [Browse] button. Specify the folder (C:\TEC_DRV) created in Section 2.7.4, and click the [Next] button.

(7) When the screen on the right appears, click the

[Continue Anyway] button.

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2.7 Installing the Printer Drivers

(8) When the “Completing the Found New Hardware Wizard” is displayed, click the [Finish] button.

(9) When the installation is completed, a new printer icon is added to the Printer folder.

2.7.9 Installation under Windows Vista/Server 2008/7/Server2008R2 (USB with Plug & Play Enabled)

(1) Turn on the PC.

Note: Log on as the user with administrative privilege.

(2) Turn on the printer and connect it to the PC with a USB cable.

(3) Installation of the device driver software is automatically started.

(4) After a while, the printer driver installation is completed.

(5) When the installation is completed, a new printer icon is added to the Printer folder.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.7 Installing the Printer Drivers

2.7.10 Uninstalling the Printer Driver

1) To delete the printer drivers except for V6.5 Build75 and V6.5 Build77

In the following cases, be sure to uninstall the printer driver using the procedure below.

• When the same version is installed again.

• When an older version has been already installed.

• When the installation is canceled on the way or when the [No] is selected at a confirmation of the digital

signature.

• When the printer driver cannot be installed for some reason.

Notes: 1. When installing the printer driver with Plug & Play enabled, turn OFF the printer first. 2 When the printer driver is deleted, the information of the registered stocks and bar codes are also

deleted. This information can be saved in a file beforehand by using the export function, and restored by using the import function after re-installation of the printer driver.

z Deleting the printer drivers except for V7.2 M-2

Before deleting the printer driver except for V7.2 M-2, follow the procedure described in Section 2.7.4 Preparation for Installation. Doing this causes the previously installed printer driver to be updated and

creates the shortcut of the Driver Wizard in the TPCL Printer Driver of TOSHIBA TEC folder. However, it is not possible to update the printer driver which is older than V6.9.3 M-0. For such versions, first delete “C:\TEC_DRV” folder, then conduct the Preparation for Installation. When the preparation is completed, the shortcut of the “Driver Wizard” is created in the TPCL Printer Driver folder.

z How to uninstall the printer driver

(1) Select the “Start”, “All programs”, “TOSHIBA

TEC”, “TPCL Printer Driver”, and “Driver Wizard”.

Note: Log on as the user with administrative

privilege. Exit the all Windows applications before performing the above operation. Confirm that there is no print job in the spooler, then close the spooler and the printer folder.

In the case of Windows Vista/Server 2008/7/Server2008R2, the User Account Control screen may appear. In that case, click the [Allow].

(2) Select the “Remove printer drivers”, and click

the [Next] button.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

(3) Select the “Automatically remove all TEC

Printer Drivers”, and click the [Next] button.

(4) Click the [Finish] button to start to delete the

printer drivers.

2.7 Installing the Printer Drivers

(5) When the “Restart System” screen is displayed,

click the [Restart] button.

(6) When the printer driver is deleted successfully, the

screen on the right is displayed.

Note: If the deletion of the printer driver failed,

retry from Steps 1 to 5 until the deletion succeeds.

Note: In the case a network printer has been installed in multiple user accounts under Windows

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.7 Installing the Printer Drivers

Vista/server 2008/7/Server2008R2, it is not possible to delete the printer driver. First, delete the printer icon from each user account, then delete the printer driver.

z Deleting the setup information configured during the preparation

(1) Select the “Start”, “Control Panel”, and “Add/Remove Programs”.

Note: Log on as the user with administrative privilege.

(2) Select the “TPCL Printer Driver Vx.x (version)” or “TEC Printer Driver Install file” from the list, then

click the [Delete] button.

(3) When the confirmation message is displayed, click the [Yes] button.

(4) When the “Uninstall completed” screen appears, click the [Finish] button.

2) To delete the V6.5 Build75 or V6.5 Build77

(1) Select the “Start”, “Control Panel”, and “Add/Remove Programs”.

Note: Log on as the user with administrative privilege.

(2) Select the “TEC **** printer” from the “Edit/Remove Programs”, and click the [Add and delete].

(**** indicates a printer model name. For example, B-SA4T, etc.)

(3) Confirm that the selected file in the “File Delete confirmation” window is correct, then click the [Yes]

button.

(4) When “Uninstall completed” is displayed, click the [OK] button.

Note: If you deleted the printer icon without performing Steps 1 to 4 above, delete the setup information

through the “Add/Remove Programs” after re-installing the printer driver.

(5) When the deletion is completed, reboot the PC.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.8 Print Test

After your operating environment has been set, perform a print test.

1. Perform a print test by using the Printer Driver or an Issue Command.

The printer driver’s Properties screen allows you to set the

communication conditions, media size, and other printing conditions in accordance with your operating environment. For details, refer to the Help for the Windows Printer Drivers screen.

Example: Stock tab display of the Printer Driver’s Properties Screen

Print Method

Senso

Label Ga

Issue Mode

Post-print Action

(Cut)

Print Speed

Fine Adjustment

Print Method: Direct thermal or thermal transfer is selectable. Sensor: Media sensor type is selectable. Issue Mode: Batch, strip or cut is selectable. Post-print Action: Whether to use the cutter or not is selectable. Fine Adjustment: Adjustment values for the feed amount, cut/strip

2. Confirm the print test result.

• When a print start position, cut/strip position, or print tone needs to

be adjusted: ⇒ Section 2.9 Position and Print Tone Fine Adjustment

• When pre-printed media is used, and if a print start position is not

properly detected: ⇒ Section 2.10 Threshold Setting

position, etc. can be set.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.8 Print Test (Cont.)

2.8 Print Test

 When using a Strip Module or an optional Cutter Module

It is necessary to set the issue mode, cut/strip position, etc. on the Printer Driver or with TPCL (TEC Printer Command Language) in accordance with your printing condition.

For details of the TPCL, refer to the B-EX4T/EX6T Series External Equipment Interface Specification.

Regarding how to use the Printer Driver, refer to the Help for the Windows Printer Drivers screen.

To gain maximum performance and life from the Cutter Module or Strip Module, periodic cleaning is required.

Before starting a cleaning, be sure to TURN OFF the printer to avoid risk of injury.

For details of cleaning, refer to Section 4.1.3 Optional Cutter Module.

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.9 Position and Print

Tone Fine Adjustment

Power OFF

2.9.1 Fine Adjustment

Hold down [MODE]

USER SYSTEM MODE

<1>RESET <2>PARAMETER SET

<3>ADJUST SET

<4>LAN/WLAN

Power ON

ONLINE Mode

This section describes how to fine adjust a print start position, cut/strip position, reverse feed amount, print tone, and ribbon motor torque. When a fine adjustment is required, follow the procedure below.

[PAUSE]

PAUSE state

Hold down [RESTART]

User System Mode

Contents of the Fine Adjustment Menu

Menu Parameter

Adjust set

BACK ADJ. Adjusts the reverse feed amount. X ADJUST Adjusts the print position in X

TONE ADJ. (TRANS.) Adjusts the print tone for thermal

TONE ADJ. (DIRECT) Adjusts the print tone for direct

RBN ADJ. <FW> Adjusts the ribbon take-up motor

RBN ADJ. <BK> Adjusts the ribbon feed motor

THRESHOLD <REFL.> Sets a fine adjustment value for the

THRESHOLD <TRANS.> Sets a fine adjustment value for the

The printer driver’s properties screen also has Parameter Fine Adjustmen menu.

2.9 Position and Print Tone Fine Adjustment

• Reset

• Parameter setting (⇒Section 2.6.2)

• Fine adjustment (⇒Section 2.9)

• LAN/WLAN (⇒Section 2.6.3)

• BASIC (⇒Section 2.6.4)

• Z-MODE (⇒Section 2.6.5)

• AUTO calibration (⇒Section 2.6.6)

• Dump mode (⇒Section 2.6.7)

• Log (⇒Section 2.6.8)

FEED ADJ. Adjusts the feed amount to the

print start position

CUT ADJ. Adjusts the cut or strip position.

coordinate (horizontal direction)

transfer printing.

thermal printing.

drive voltage.

threshold for the reflective sensor.

threshold for the transmissive sensor.

NOTE:

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.9.1 Fine Adjustment(Cont.)

(1) FEED ADJ.

Print start position is shifted by fine adjusting the feed amount.

• Example of Print Start Position Fine Adjustment

When setting +3.0 mm Compared with “+0.0mm” position, the print start

position is shifted forward.

When setting +0.0 mm

When setting –3.0 mm Compared with “+0.0mm” position, the print start

position is shifted backward.

50.0mm

49.9mm

-49.9mm

-50.0mm

Feed Direction

2.9 Position and Print Tone Fine Adjustment

One label

Print Start Position

One label

Print Start Position

3mm

Feed Direction

One label

Print Start Position

E2-61

2. PRINTER SETUP ENGLISH VERSION EO1-33089

Label

Print Head

Backi

2.9.1 Fine Adjustment(Cont.)

• Example of Cut Position Fine Adjustment

When setting +3.0 mm Compared with “+0.0mm” position, the cut position

is shifted forward.

When setting +0.0 mm

When setting –3.0 mm Compared with “+0.0mm” position, the cut position

is shifted backward.

(2) CUT ADJ.

Cut position or peel-off position is shifted by fine adjusting the feed

amount.

• Example of Peel-off Position Fine Adjustment

When setting +3.0 mm Compared with “+0.0mm” position, the peel-off

position is shifted forward.

When setting +0.0 mm

When setting –3.0 mm Compared with “+0.0mm” position, the peel-off

position is shifted backward.

50.0mm

49.9mm

-49.9mm

-50.0mm

Feed Direction

2.9 Position and Print Tone Fine Adjustment

Cut Position

Platen

Strip Plate

ng Paper

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.9.1 Fine Adjustment(Cont.)

(3) BACK ADJ.

Reverse feed amount to the next print start position is fine adjusted.

• Example of Reverse Feed Amount Fine Adjustment

When setting +3.0 mm Compared with “+0.0mm” position, the print start position

after a reverse feed is shifted forward.

When setting +0.0 mm

When setting –3.0 mm Compared with “+0.0mm” position, the print start position

after a reverse feed is shifted backward.

epending on the print conditions, a label may not return to the home

osition with a reverse feed, even if a reverse feed amount is specified to the same length as the forward feed. On the following conditions, the media may not return to the home

osition, resulting in an error.

• The media sensor is used.

• The media pitch is almost the same as the distance between the print

head and the media sensors (75.5 mm.)

• A printer action includes a reverse feed (such as cut issues, strip issues,

and automatic forward feed standby.) To prevent an error from occurring, the reverse feed amount needs to be increased by performing the back feed fine adjustment in the positive (+) direction.

9.9mm

9.8mm

-9.8mm

-9.9mm

Feed Direction

2.9 Position and Print Tone Fine Adjustment

Print Start Position after a reverse feed

3mm

Print Start Position after a

3mm

reverse feed

Print Start Position after a reverse feed

NOTE:

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.9.1 Fine Adjustment(Cont.)

(4) X ADJUST

Print position in X-coordinate (horizontal direction) is fine adjusted.

• Example of X Coordinate Fine Adjustment

When setting –50.0 mm Compared with “+0.0mm” position, the print position

is shifted to the left.

When setting +0.0 mm

When setting +50.0 mm Compared with “+0.0mm” position, the print position

is shifted to the right.

99.5mm

99.4mm

-99.4mm

-99.5mm

Top Down Printing

50.0mm

2.9 Position and Print Tone Fine Adjustment

ABC

Bottom First Printing

ABC

50.0mm

ABC

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2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.9.1 Fine Adjustment(Cont.)

2.9 Position and Print Tone Fine Adjustment

(5) TONE ADJ.(TRANS.)

Print tone for the thermal transfer printing is fine adjusted.

+10

Darker

Standard

-19

-20

Lighter

(6) TONE ADJ.(DIRECT.)

Print tone for the direct thermal printing is fine adjusted.

+10

Darker

Standard

-19

-20

Lighter

(7) RBN ADJ.<FW>

When the ribbon is slack or wrinkled and printing is affected, fine

adjust the ribbon motor torque.

+10

-14

High

Motor torque

-15

Low

E2-65

2. PRINTER SETUP ENGLISH VERSION EO1-33089

2.9.1 Fine Adjustment (Cont.)

When “0.0 V” is se for this

arameter, it is automatically corrected to 1.0V (default) after the power is turned OFF then ON.

NOTE:

2.9 Position and Print Tone Fine Adjustment

(8) RBN ADJ.<BK>

When the ribbon is slack or wrinkled and printing is affected, fine

adjust the ribbon motor torque.

+10

-14

High

Motor torque

-15

Low

(9) THRESHOLD <REFL.>

When you perform a threshold setting for the reflective sensor and found

the threshold needs to be adjusted, set a fine adjustment value. This menu is accessible directly from the Threshold Setting Mode so that the threshold can be manually set right away.

Manually set threshold = Peak voltage – The value set here

For details, refer to Section 2.10.

4.0V

3.9V

0.1V

0.0V

NOTE:

When “0.0 V” is se for this

arameter, it is automatically corrected to 1.4V (default) after the power is turned OFF then ON.

(10) THRESHOLD <TRANS.>

When you perform a threshold setting for the Transmissive sensor and

found the threshold needs to be adjusted, set a fine adjustment value. This menu is accessible directly from the Threshold Setting Mode so that the threshold can be manually set right away. .

Manually set threshold = Peak voltage – The value set here

For details, refer to Section 2.10.

4.0V

3.9V

0.1V

0.0V

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2.PRINTER SETUP ENGLISH VERSION EO1-33089

2.10 Threshold Setting

Power OFF

Power ON

ONLINE Mode

Threshold Setting Mode

2.10 Threshold Setting

To maintain a constant print position the printer uses the media sensor to detect a print start position according to the difference of voltage between a print area and a gap or black mark. When the media is pre-printed, the darker (or more dense) inks can interfere with this process causing paper jam errors.

To get around this problem, first, try an automatic threshold setting. If the problem still occurs, then, the threshold voltage needs to be fine adjusted.

Threshold is a voltage level by which the printer determines whether a print area or a gap/a black mark is being detected by the media sensor. The threshold is a boundary between a print area and a gap/black mark, and should be a midpoint of their voltage levels.

[PAUSE]

PAUSE state

Hold down [PAUSE]

• Reflective sensor

• Transmissive sensor

(1) Load the media to be used. (2) Choose 1) or 2) depending on the sensor type to be used, then press

the [ENTER].

NOTES:

1. Failure to feed more than 1.5 labels may result in an incorrect threshold setting.

2. A paper end or ribbon end error cannot be detected during paper feed.

(3) Hold down the [PAUSE] until more than 1.5 labels (tags) have been

fed.

The media will continue to be fed until the [PAUSE] is released. (An

automatic threshold setting for the selected sensor is completed by this operation.)

(4) The result of the threshold setting is displayed.

(e.g.: Succeeded) (e.g: Failed)

Sensor type

Result (Text)

Result (Graph)

Key operation guide

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2.PRINTER SETUP ENGLISH VERSION EO1-33089

2.10 Threshold Setting (Cont.)

To make a threshold value set in this section effective, select the Transmissive Sensor (when using pre-printed media) or

eflective Sensor (when using

manual threshold value) in

ssue Command or the printer

driver.

NOTE:

The threshold can be manually set as follows: Manually set threshold =

eak voltage – Threshold fine adjustment value e.g.) When Peak=3.5V and

ine adjustment value=1.0V, the threshold will be set to

2.5V.

2.10 Threshold Setting

Display example Explanation 1

Result: OK (Mid.) Threshold is at the midpoint between the peak and the baseline. Result: OK (High) Threshold is near the peak voltage. Adjusting the threshold to the midpoint between the peak and the baseline enables more accurate detection. Result: OK (Low) Threshold is near the baseline voltage. Adjusting the threshold to the midpoint between the peak and the baseline enables more accurate detection. Failed (1) The media sensor cannot detect a gap/black mark. Sensor adjustment is required. (⇒Section 2.11) Failed (1) The media sensor cannot detect a gap/black mark. (Threshold ≤ Baseline) Sensor adjustment is required. (⇒Section 2.11) Failed (2) Detection by the media sensor is disabled. Sensor adjustment is required. (⇒Section

2.11)

(5) Press the [RIGHT] to see the details.

Sensor type Peak voltage Threshold voltage Baseline voltage Key operation guide

(e.g: Succeeded) (e.g.: Failed)

(6) To return to the previous display, press the [LEFT]. To adjust the threshold, press the [RIGHT]. The threshold fine

adjustment screen in ADJUST SET menu appears. Set a value and press the [ENTER].

(7) The result after manually setting the threshold is displayed.

E2-68

2.PRINTER SETUP ENGLISH VERSION EO1-33089

2.11 Sensor Setting

SYSTEM MODE

<2>PARAMETER SET <3>ADJUST SET <4>TEST PRINT

<5>SENSOR ADJUST

Turn on the power while holding down

[FEED] & [PAUSE] or [MODE].

If a paper jam error still occurs even after a threshold setting has been performed, register the voltage level of media to the media sensor.

Power OFF

System Mode

Contents of the Sensor Adjust Menu

Menu Parameter

Sensor Adjust

TRANS. Registers the voltage level of label gap to

PE REFL./TRANS. Registers the voltage level of no paper to

RIBBON Registers the voltage level of ribbon to the

2.11 Sensor Setting

• Self diagnosis

• Parameter setting

• Fine adjustment

• Test print

• Sensor adjustment

• RAM clear

• Interface setting

• BASIC mode

• RFID setting

• Real Time Clock

• Z-MODE

• USB memory

• Reset

TEMPERATURE Displays the ambient temperature and

print head temperature.

REFLECT Registers the voltage level of tag paper’s

print area to the reflective sensor.

the transmissive sensor.

the reflective/transmissive sensor.

ribbon end sensor.

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2.PRINTER SETUP ENGLISH VERSION EO1-33089

2.11 Sensor Setting (Cont.)

2.11 Sensor Setting

(1) REFLECT

1. Select “REFLECT” from the Sensor Adjust menu.

2. Place the tag paper to be used on the reflective sensor so that the sensor can detect a print area.

3. Hold down the [ENTER] for 3 seconds or more.

4. When registration of the “print area level” is completed, “Adjust Complete” is displayed and an asterisk is shown on the right side of the voltage.

(2) TRANS.

1. Select “TRANS.” from the Sensor Adjust menu.

2. Remove some labels and place the backing paper so that the Transmissive sensor can detect it.

3. Hold down the [ENTER] for 3 seconds or more.

4. When registration of the “label gap level” is completed, “Adjust Complete” is displayed and an asterisk is shown on the right side of the voltage.

(3) PE REFL./TRANS.

1. Select “PE REFL./TRANS.” from the Sensor Adjust menu.

2. Remove any media from the media sensor.

3. Hold down the [ENTER] for 3 seconds or more.

4. When registration of the “no media level” is completed, “Adjust Complete” is displayed and an asterisk is shown on the right side of the voltage.

E2-70

3. ON LINE MODE ENGLISH VERSION EO1-33089

3. ON LINE MODE

3.1 Key Functions

FEED

MODE

LEFT

CANCEL

DOWN

PAUSE

RESTART

RIGHT

ENTER

3.1 Key Functions

This chapter describes usage of the keys on the Operation Panel in On Line mode.

When the printer is in On Line mode and connected to a host computer, the normal operation of printing images on labels or tags can be accomplished.

 Key functions in the online mode

Key Function

[FEED]

[RESTART]

[PAUSE]

[UP] (1) Scrolls up [DOWN] (1) Scrolls down [LEFT] (1) Displays previous help message page. [RIGHT] (1) Displays next help message page.

(1) Feeds one piece of paper. (2) Prints the data in the image buffer on one label

according to the system mode setting. (3) Closes the help message. (1) Resumes printing after a temporary stop of label

printing or after an error.

(2) Places the printer in the usual initial state which

is obtained when the power is turned on. (3) Places the printer in the user system mode. (4) Closes the help message. (1) Stops label printing temporarily. (2) Programs the threshold values. (3) Closes the help message. (1) Places the printer in the user system mode. [MODE] (2) Closes the help message. (1) Clears the job. [CANCEL] (2) Displays previous help message page. (1) Displays next help message page. [ENTER] (2) Closes the help message.

E3- 1

3. ON LINE MODE ENGLISH VERSION EO1-33089

3.2 LCD

Online state

(1)

(2)

(3)

(4)

(6)

(5)

(7)

(8)

(9)

Error state

(10)

(11)

(12)

No. Description

(1) Model name and firmware version (2) Message (3) The number of labels printed (4) IP address (only when LAN/WLAN is enabled.) (5) Radio intensity (only when WLAN is enabled.)

Indicates the radio intensity in 4 levels.

(6) WLAN connection (only when WLAN is enabled.)

▪ Lights up when connecting to an access point. ▪ Flashes while roaming. ▪ Goes off when disconnected.

(7) Data transmission

Appears while receiving data from the host.

(8) RFID (only when RFID module is installed.)

▪ Appears when a communication between the printer and the

RFID module is enabled.

▪ Flashes while communicating with the RFID module.

(9) Ribbon near end

Flashes when a ribbon near end state is detected. (10) The number of remaining labels to print (11) Error description and solution (12) Help guide

Appears when a help guide message is provided. Press the

[RIGHT] key to see the help guide message.

E3- 2

3. ON LINE MODE ENGLISH VERSION EO1-33089

3.3 Operation Example

 Online Mode

Idling or normal issuing

When [PAUSE] key is pressed while printing:

When [RESTART] key is pressed, the printer resumes printing if there is remaining data.

Printing is stopped.

If the print head is opened during idling:

Help guide is displayed.

Press [RIGHT] ke

If an error occurs while

rinting:

Printing is stopped and Help guide is displayed.

Close the print head.

Help guide message for head open

Load media. When [RESTART] key is pressed, the printer resumes printing if there is remaining data.

Press [RIGHT] key

Help guide message for no paper

E3- 3

3. ON LINE MODE ENGLISH VERSION EO1-33089

3.3 Operation Example

3.3 Operation Example (Cont.)

 Help Guide Message

Idling or normal issuing

If an error occurs while

rinting:

Printing is stopped and Help guide is displayed.

[RIGHT] or [ENTER]

[LEFT] or [CANCEL]

Load media. When [RESTART] key is pressed, the printer resumes printing if there is remaining data.

Cause of the error

[RIGHT] or [ENTER]

Troubleshooting

[RIGHT] or [ENTER]

How to restore to online

[RIGHT] or [ENTER]

E3- 4

3. ON LINE MODE ENGLISH VERSION EO1-33089

(

)

3.3 Operation Example

3.3 Operation Example (Cont.)

 Cancellation of Print Job

While [CANCEL] is held down, the received data is discarded.

Quick reset

Idling or normal issuing

When [PAUSE] key is pressed while printing:

If an error occurs while printing:

Hold down [CANCEL] for 3 sec. or more.

E3- 5

4. MAINTENANCE ENGLISH VERSION EO1-33089

4. MAINTENANCE

1. Be sure to disconnect the

2. To avoid injury, be careful

3. The print head becomes

4. Do not pour water directly

4.1 Cleaning

4.1.1 Print Head/Platen/ Sensors

1. Do not use any volatile

2. Do not touch the Print

WARNING!

power cord before performing maintenance. Failure to do this may cause an electric shock.

not to pinch your fingers while opening or closing the cover and print head block.

hot immediately after printing. Allow it to cool before performing any maintenance.

onto the printer.

CAUTION!

solvent including thinner and benzene, as this may cause discoloration to the cover, print failure, or breakdown of the printer.

Head Element with bare hands, as static may damage the Print Head.

4.1 Cleaning

This chapter describes how to perform routine maintenance. To ensure the continuous high quality operation of the printer, you should perform a regular maintenance routine. For high throughput it should be done on a daily basis. For low throughput it should be done on a weekly basis.

To maintain the printer performance and print quality, please clean the printer regularly, or whenever the media or ribbon is replaced.

1. Turn off the power and unplug the printer.

2. Open the Top Cover.

3. Turn the Head Lever to Free position, then release the Ribbon Shaft

Holder Plate.

4. Open the Print Head Block.

5. Remove the ribbon and media.

CAUTION!

When cleaning the print head, be careful not to damage the print head with a hard object like a watch or a ring.

Care must be taken not to allow the metal or glass part of a watch to touch the print head edge.

Since the print head element can be easily damaged by shock, please treat it carefully by not hitting a hard object against it.

E4- 1

Care must be taken not to allow a metal object like a ring to touch the print head edge.

4. MAINTENANCE ENGLISH VERSION EO1-33089

4.1.1 Print Head/Platen/ Sensors (Cont.)

lease purchase the Print Head Cleaner from your authorised TOSHIBA TEC service representative.

NOTE:

4.1.2 Covers and Panels

1. DO NOT POUR WATER directly onto the printer.

2. DO NOT APPLY cleaner or detergent directly onto any cover or panel.

3. NEVER USE THINNER OR OTHER VOLATILE SOLVENT on the plastic covers.

4. DO NOT clean the panel, covers, or the supply window with alcohol as it may cause them to discolour, loose their shape or develop structural weakness.

CAUTION!

4.1 Cleaning

6. Clean the Print Head Element with a Print Head Cleaner or a cotton

swab or soft cloth slightly moistened with alcohol.

Print Head

Element

7. Wipe the Platen, Feed Roller, and Pinch Roller with a soft cloth

8. Wipe the Feed Gap Sensor and Black Mark Sensor with a dry soft

Wipe the covers and panels with a dry soft cloth or a cloth slightly moistened with mild detergent solution.

Platen

Black Mark Sensor/ Feed Ga

slightly moistened with alcohol. Remove dust or foreign substances from the internal part of the printer.

cloth.

Senso

Pinch Roller

Feed Roller

E4- 2

4. MAINTENANCE ENGLISH VERSION EO1-33089

4.1.3 Optional Cutter Module

1. Be sure to turn the power off before cleaning the Cutter Module.

2. As the cutter blade is sharp, care should be taken not to injure yourself while cleaning.

WARNING!

4.1 Cleaning

The disc cutter and rotary cutter are available as an option. They are both cleaned in the same way. When removing the Cutter Cover of the rotary cutter unit, remove the screws from the bottom of the cover.

1. Loosen the two Plastic Head Screws to remove the Cutter Cover.

2. Remove the jammed paper.

3. Clean the Cutter with a soft cloth slightly moistened with alcohol.

4. Attach the Cutter Cover.

Plastic Head Screw

Cutter Unit

E4- 3

5. TROUBLESHOOTING ENGLISH VERSION EO1-33089

5.1 Error Messages

5. TROUBLESHOOTING

This chapter lists the error messages, possible problems, and their solutions.

If a problem cannot be solved by taking the actions described in this chapter, do not attempt to repair the

rinter. Turn off and unplug the printer, then contact an authorised TOSHIBA TEC service representative

for assistance.

5.1 Error Messages

OTES:

• If an error is not cleared by pressing the [RESTART] key, turn the printer off and then on.

• After the printer is turned off, all print data in the printer is cleared.

• “****” indicates the number of unprinted media. Up to 9999 (in pieces).

Error Messages Problems/Causes Solutions

HEAD OPEN The Print Head Block is opened in

Online mode.

HEAD OPEN **** Feeding or printing has been attempted

with the Print Head Block open.

COMMS ERROR A communication error has occurred. Make sure the interface cable is correctly

PAPER JAM ****

1. The media is jammed in the media path. The media is not fed smoothly.

2. The media is not loaded properly.

WARNING!

Close the Print Head Block.

Close the Print Head Block. Then press the [RESTART] key.

connected to the printer and the host, and the host is turned on.

Remove the jammed media, and clean

1. the Platen. Then reload the media correctly. Finally press the [RESTART] key.

⇒ Section 5.3.

2. Reload the media correctly. Then

press the [RESTART] key.

⇒ Section 2.3.

3. Wrong Media Sensor is selected for the media being used.

4. The Black Mark Sensor is not correctly aligned with the Black Mark on the media.

5. Size of the loaded media is different from the programmed size.

6. Media sensor has not been properly calibrated for the media being used.

E5- 1

3. Turn the printer off and then on. Then select the Media Sensor for the media being used. Finally resend the print job.

Adjust the sensor position. Then press

the [RESTART] key.

⇒ Section 2.3.1.

Replace the loaded media with one

5. that matches the programmed size then press the [RESTART] key, or turn the printer off and then on, select a programmed size that matches the loaded media. Finally resend the print job.

Refer to Section 2.10 to set the

6. threshold. If this does not solve the problem, turn off the printer, and call a TOSHIBA TEC authorised service representative.

5. TROUBLESHOOTING ENGLISH VERSION EO1-33089

5.1 Error Messages

5.1 Error Messages (Cont.)

Error Messages Problems/Cause Solutions

CUTTER ERROR ****

(Only when the cutter module is installed on the printer.)

NO PAPER ****

RIBBON ERROR ****

NO RIBBON **** The ribbon has run out. Load a new ribbon. Then press the

REWIND FULL **** The Built-in Rewinder Unit is full. Remove the backing paper from the Built-

EXCESS HEAD TEMP The Print Head has overheated. Turn off the printer, and allow it to cool

HEAD ERROR There is a problem with the Print Head. Replace the Print Head. POWER FAILURE

1. The media is jammed in the cutter. 1. Remove the jammed media. Then

press the [RESTART] key. If this does not solve the problem, turn off the printer, and call a TOSHIBA TEC authorised service representative.

⇒ Section 4.1.3.

2. The Cutter Cover is not attached

2. Attach the Cutter Cover properly.

properly.

1. The media has run out. 1. Load new media. Then press the

[RESTART] key.

⇒ Section 2.3.1.

2. The media is not loaded properly. 2. Reload the media correctly. Then

press the [RESTART] key.

⇒ Section 2.3.1.

3. The media sensor position has not been adjusted properly.

3. Adjust the sensor position. Then press

the [RESTART] key.

⇒ Section 2.3.1.

4. Media sensor has not been properly calibrated for the media being used.

4. Refer to Section 2.10 to set the

threshold. If this does not solve the problem, turn off the printer, and call a TOSHIBA TEC authorised service representative.

5. The media is slack. 5. Take up any slack in the media.

1. The ribbon is not fed properly. 1. Remove the ribbon, and check the

status of the ribbon. Replace the ribbon, if necessary. If the problem is not solved, turn off the printer, and call a TOSHIBA TEC authorised service representative.

2. The ribbon is not loaded. 2. Load a ribbon.

⇒ Section 2.3.2

3. The ribbon sensor has a problem. 3. Turn off the printer and call a

TOSHIBA TEC authorised service representative.

[RESTART] key. ⇒ Section 2.3.2.

In Rewinder Unit. Then press the [RESTART] key.

down (about 3 minutes). If this does not solve the problem, call a TOSHIBA TEC authorised service representative.

A momentary power failure has occurred.

Check the power source which supplies power to the printer. If the rating is not correct, or if the printer shares the same power outlet with other electrical appliances that consume large amounts of power, change the outlet.

E5- 2

5. TROUBLESHOOTING ENGLISH VERSION EO1-33089

5.1 Error Messages (Cont.)

Error Messages Problems/Cause Solutions

SYSTEM ERROR

MEMORY WRITE ERR.

FORMAT ERROR

MEMORY FULL

EEPROM ERROR

RFID WRITE ERROR

RFID ERROR

LOW BATTERY

SYNTAX ERROR

PASSWORD INVALID Please Power OFF

Other error messages A hardware or software problem may

1. The printer is used in a location where it is subject to noise. Or, there are power cords of other electrical appliances near the printer or interface cable.

2. The Power Cord of the printer is not grounded.

3. The printer shares the same power source with any other electrical appliances.

4. An application software used on your host computer has an error or malfunction.

An error has occurred in writing to the flash ROM/USB memory. An error has occurred in formatting the flash ROM/USB memory. Saving failed because of an insufficient capacity of the flash ROM/USB memory. Data cannot be read from/written to a backup EEPROM properly. The printer did not succeed in writing data onto an RFID tag after having retried for a specified times. The printer cannot communicate with the RFID module. The voltage of the Real Time Clock Battery is low level.

While the printer is in the Download mode for upgrading the firmware, it receives an improper command, for example, a Issue Command.

A wrong password was entered consecutively for three times.

have occurred.

5.1 Error Messages

1. Keep the printer and the interface cables away from the source of noise

2. Ground the Power Cord.

3. Provide an exclusive power source for the printer.

4. Confirm the host computer operates properly.

Turn the printer off, and then on again.

Press the [RESTART] key.

Turn the printer off, and then on again.

If you would like to keep using the same battery even after “LOW BATTERY” error occurs, turn off the printer and start it in the system mode. Set the date and time for the RTC again. Reset the printer, then place it in online. As long as the power is on, this date and time will be effective. Call a TOSHIBA TEC authorised service representative for replacement of the battery. Turn the printer off, and then on again.

Please inquire of the system administrator.

Turn the printer off and then on. If this does not solve the problem, turn off the printer again, and call a TOSHIBA TEC authorised service representative.

E5- 3

5. TROUBLESHOOTING ENGLISH VERSION EO1-33089

5.2 Possible Problems

This section describes problems that may occur when using the printer, and their causes and solutions.

Possible Problems Causes Solutions

The printer will not turn on.

The media is not fed.

Pressing the [FEED] key in the initial state results in an error.

Nothing is printed on the media.

The printed image is blurred.

The cutter does not cut.

The Strip Module does not remove labels from the backing paper.

1. The Power Cord is disconnected. 1. Plug in the Power Cord.

2. The AC outlet is not functioning correctly.

3. The fuse has blown, or the circuit

2. Test with a power cord from another electric appliance.

3. Check the fuse or breaker.

breaker has tripped.

1. The media is not loaded properly. 1. Load the media properly. ⇒ Section 2.3.1.

2. The printer is in an error condition. 2. Solve the error in the message display.

(See Section 5.1 for more detail.) A feed or an issue was attempted not on the following default conditions.

Sensor type: Feed gap sensor Printing method: Thermal transfer Media pitch: 76.2 mm

Change the print condition by using the printer driver or a print command so that it corresponds to your printing conditions. Then, clear the error state by pressing the [RESTART] key.

1. The media is not loaded properly. 1. Load the media properly. ⇒ Section 2.3.1.

2. The ribbon is not loaded properly. 2. Load the ribbon properly. ⇒ Section 2.3.2.

3. The print head is not installed

properly.

4. The combination of the ribbon and

media is not proper.

1. The combination of the ribbon and

media is not proper.

3. Install the print head properly. Close

the Print Head Block.

4. Select an appropriate ribbon for the

media type being used.

1. Select an appropriate ribbon for the

media type being used.

2. The Print Head is not clean. 2. Clean the print head using the Print

Head Cleaner or a cotton swab slightly moistened with ethyl alcohol.

1. The Cutter Cover is not attached

1. Attach the Cutter Cover properly.

properly.

2. The media is jammed in the Cutter. 2. Remove the jammed paper. ⇒ Section 4.1.3.

3. The cutter blade is dirty. 3. Clean the cutter blade. ⇒ Section 4.1.3.

Label stock is too thin or the glue is too sticky.

1. Refer to Section 7.1 Media and

change the label.

2. Set the Pre-strip function to ON. ⇒Section 2.6.2.

E5- 4

5. TROUBLESHOOTING ENGLISH VERSION EO1-33089

5.3 Removing Jammed Media

Do not use any tool that may damage the Print Head.

CAUTION!

NOTE:

f you get frequent jams in the cutter, contact a TOSHIBA TEC authorised service representative.

This section describes in detail how to remove jammed media from the printer.

1. Turn off and unplug the printer.

2. Open the Top Cover.

3. Turn the Head Lever to Free position, then open the Ribbon Shaft

Holder Plate.

4. Open the Print Head Block.

5. Remove the ribbon and media.

Print Head Block

6. Remove the jammed media from the printer. DO NOT USE any sharp

implements or tools as these could damage the printer.

7. Clean the Print Head and Platen, then remove any further dust or

foreign substances.

8. Paper jams in the Cutter Unit can be caused by wear or residual glue

from label stock on the cutter. Do not use non-specified media in the cutter.

When removing the jammed media, be careful not to damage the print head with a hard object like a watch or a ring.

Ribbon Shaft Holder Plate

CAUTION!

Care must be taken not to allow the metal or glass part of a watch to touch the print head edge.

Since the print head element can be easily damaged by shock, please treat it carefully by not hitting a hard object against it.

E5- 5

Care must be taken not to allow a metal object like a ring to touch the print head edge.

6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33089

6. PRINTER SPECIFICATIONS

This section describes the printer specifications.

Model

Item

Dimension (W x D x H) 278 mm x 460 mm x 310 mm (10.9” x 18.1” x 12.2”)

Weight (kg) 17 kg

Operating temperature range 5 degC to 40 degC (40 degF to 104 degF)

Relative humidity 25% to 85% RH (no condensation)

Power supply Universal switching power source AC 100 V to 240 V, 50/50 Hz +/- 10%

Input voltage AC100 V to 240 V, 50/60 Hz +/- 10%

Power

Consumption

Resolution 8 dots/mm (203 dpi) 12 dots/mm (305 dpi)

Printing method Thermal transfer or Thermal direct

Printing speed 76.2 mm/sec. (3 inches/sec.)

Available media width (including

backing paper)

Effective print width (max.) 104.0 mm (4.1 inches)

Issue mode Batch

LCD Message display Graphic type 128 x 64 dots

During a print job* 116W 0.59A

During stand-by 15W or less

During sleep mode 5.7W 0.09A

B-EX4T-GS12-QM-R/CN-R B-EX4T-TS12-QM-R/CN-R

76.2 mm/sec. (3 inches/sec.)

152.4 mm/sec. (6 inches/sec.)

254.0 mm/sec. (10 inches/sec.)

304.8 mm/sec. (12 inches/sec.)

355.6 mm/sec. (14 inches/sec.)

25.0 mm to 120 mm (0.98 inches to 4.72 inches)

Strip (Strip mode is enabled only when the optional Strip Module is

installed.)

Cut (Cut mode is enabled only when the optional Cutter Module is

installed.)

127.0 mm/sec. (5 inches/sec.)

203.8 mm/sec. (8 inches/sec.)

254.0 mm/sec. (10 inches/sec.)

304.8 mm/sec. (12 inches/sec.)

355.6 mm/sec. (14 inches/sec.)

*: While 20% slant lines are printed in the specified format.

E6- 1

6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33089

6. PRINTER SPECIFICATIONS

Model

B-EX4T-GS12-QM-R/CN-R B-EX4T-TS12-QM-R/CN-R

Item

Bar code types JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits, EAN13, EAN13+2

digits, EAN13+5 digits, UPC-E, UPC-E+2 digits, UPC-E+5 digits, UPC-A,

UPC-A+2 digits, UPC-A+5 digits, MSI, ITF, NW-7, CODE39, CODE93,

CODE128, EAN128, Industrial 2 to 5, Customer Bar Code, POSTNET, KIX

CODE, RM4SCC (ROYAL MAIL 4 STATE CUSTOMER CODE), GS1

DataBar

Two-dimensional code Data Matrix, PDF417, QR code, Maxi Code, Micro PDF417, CP Code

Font Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size), Letter

Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes), OCR (2 types),

Gothic (1 size), Outline font (4 types), Price font (3 types)

24 x 24 Simp-Chinese font (only CN model)

Rotations 0, 90, 180, 270 deg

Standard interface USB interface

LAN interface

Optional interface Serial interface (B-EX700-RS-QM-R)

Parallel interface (B-EX700-CEN-QM-R)

Expansion I/O interface (B-EX700-IO-QM-R)

RTC & USB Host interface (B-EX700-RTC-QM-R)

Wireless LAN interface (B-EX700-WLAN-QM-R)

OTES:

• Data Matrix

• PDF417

is a trademark of International Data Matrix Inc., U.S.

is a trademark of Symbol Technologies Inc., US.

• QR Code is a trademark of DENSO CORPORATION.

• Maxi Code is a trademark of United Parcel Service of America, Inc., U.S.

E6- 2

7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33089

7.1 Media

7. SUPPLY SPECIFICATIONS

7.1 Media

Please make sure that the media being used is approved by TOSHIBA TEC. The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC. For information regarding TOSHIBA TEC approved media, please contact a TOSHIBA TEC authorised service representative.

7.1.1 Media Type

Two types of media can be loaded for this thermal transfer and direct thermal printer: label or tag. The table below shows size and shape of the media available for this printer.

position

Cut position

Stop

Label

B-EX4T-GS12-QM-R [Unit: mm]

Label dispensing mode

Item

c Media pitch

d Label length 8.0 – 1498.0 23.4 – 1498.0

e Tag/Backing paper width 30.0 – 120.0 50.0 – 120.0 30.0 – 120.0

f Label width 27.0 – 117.0

g Gap length 2.0 – 20.0 6.0 – 20.0

h Black mark length (Tag paper) 2.0 – 10.0

i Max. effective print width 104.0 ±0.2

j Effective print length

k Print speed up/slow down area 1.0 (Slow down shall be 1.5 when the print speed is 14 ips.)

Thickness

Maximum effective length for on the fly issue 749.0

Maximum outer roll diameter Ø200 (Ø180 when using the built-in Rewinder)

Roll direction Inside (standard)

Inner core diameter Ø76.2±0.3

i f e

Label 10.0 – 1500.0 25.4 – 256.0

Tag 10.0 – 1500.0 ----

Label 6.0 – 1496.0 21.4 – 252.0

Tag 8.0 – 1498.0 ----

Label 0.08 – 0.17

Tag 0.08 – 0.263 (30 to 50 mm width)

Black Mark (on reverse side)

Stop

position

Cut position

Feed Direction

Batch mode Strip mode

Tag paper

Cut mode

Rotary cutter

Head-up disabled Head-up enabled

3”/s.: 87.0 - 1500.0 6”/s.: 99.0 – 1500.0

30.0 – 1500.0

3”/s.: 81.0 – 1494.0 6”/s.: 93.0 – 1494.0

3”/s.:79.0 - 1492.0

6”/s.: 91.0 – 1492.0

28.0 – 1498.0

38.0 – 1500.0

25.0 – 1494.0

23.0 – 1492.0

Black Mark (on reverse side)

Disc cutter

25.4 – 1500.0

23.4 – 1494.0

21.4 – 1492.0

21.40 – 1498.0

E7- 1

Toshiba B-EX4T1 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Safety Summary

1. PRODUCT OVERVIEW

1.1 Introduction

1.2 Features

1.3 Unpacking

1.4 Accessories

1.5 Appearance

1.5.1 Dimensions

1.5.2 Front View

1.5.3 Rear View

1.5.4 Operation Panel

1.5.5 Interior

1.6 Options

2. PRINTER SETUP

2.1 Installation

2.2 Connecting the Power Cord

2.3 Loading Supplies

2.3.1 Loading the Media

2.3.2 Loading the Ribbon

2.4 Connecting the Cables to Your Printer

2.5 Turning the Printer ON/OFF

2.5.1 Turning ON the Printer

2.5.2 Turning OFF the Printer

2.6 Printer Setting

2.6.1 User System Mode

2.6.2 Parameter Setting

2.6.3 Enabling LAN/WLAN

2.6.4 Basic Program Setting

2.6.5 Enabling Z-Mode

2.6.6 Automatic Calibration

2.6.7 Dump Mode Setting

2.6.8 Logging

2.6.9 System Mode

2.6.10 Interface Setting

2.6.11 Real Time Clock (RTC)

2.6.12 Copying Data to/from USB Memory

2.7 Installing the Printer Drivers

2.7.1 Introduction

2.7.2 General Description

2.7.3 Installing the Printer Driver

2.7.4 Preparation for Installation

2.7.5 Installation under Windows 2000/XP/Server2003

2.7.6 Installation under Windows Vista/Server2008/7/Server2008R2

2.7.7 Installation under Windows 2000 (USB with Plug & Play Enabled)

2.7.8 Installation under Windows XP/Server2003 (USB with Plug & Play enabled)

2.7.9 Installation under Windows Vista/Server 2008/7/Server2008R2 (USB with Plug & Play Enabled)

2.7.10 Uninstalling the Printer Driver

2.8 Print Test

2.9.1 Fine Adjustment

2.9 Position and Print Tone Fine Adjustment

2.10 Threshold Setting

2.11 Sensor Setting

3. ON LINE MODE

3.1 Key Functions

3.2 LCD

3.3 Operation Example

4. MAINTENANCE

4.1 Cleaning

4.1.1 Print Head/Platen/ Sensors

4.1.2 Covers and Panels

4.1.3 Optional Cutter Module

5.1 Error Messages

5. TROUBLESHOOTING

5.2 Possible Problems

5.3 Removing Jammed Media

6. PRINTER SPECIFICATIONS

7.1 Media

7. SUPPLY SPECIFICATIONS

7.1.1 Media Type