TOSHIBA Barcode Printer
B-EX4T1 SERIES
Owner’s Manual
Mode d’emploi
Bedienungsanleitung
Manual de instrucciones
Gebruikershandleiding
Manuale Utente
Manual do Utilizador
A
CE Compliance (for EU only)
This product complies with the requirements of EMC and Low Voltage Directives including their
amendments.
VORSICHT:
• Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779)
• Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.
Centronics is a registered trademark of Centronics Data Computer Corp.
Microsoft is a registered trademark of Microsoft Corporation.
Windows is a trademark of Microsoft Corporation.
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable rotection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and sed in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operations of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
Changes or modifications not expressly approved by manufacturer for compliance could void the
user’s authority to operate the equipment.
“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.”
“Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.”
(for USA only)
(for CANADA only)
N258
IP20
< For EU Only >
TOSHIBA TEC Europe Retail Information Systems S.A.
Rue de la Célidée 33 BE-1080 Brussels
Copyright © 2011
by TOSHIBA TEC CORPORATION
ll Rights Reserved
570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN
TOSHIBA Barcode Printer
B-EX4T1 SERIES
Owner's Manual
Waste Recycling information for users:
Following information is only for EU-member states:
The use of the crossed-out wheeled bin symbol indicates that this product
may not be treated as general household waste.
By ensuring this product is disposed of correctly you will help prevent
potential negative consequences for the environment and human health, which could
otherwise be caused by inappropriate waste handling of this product. For more detailed
information about the take-back and recycling of this product, please contact your supplier
where you purchased the product.
Precautions for Handling of Wireless Communication Devices
Wireless LAN Module: SD-Link 11g
RFID Module: TEC-RFID-EU1 (B-EX700-RFID-H1-QM-R), TRW-USM-01 (B-EX700-RFID-U2-US-R),
TRW-EUM-01 (B-EX700-RFID-U2-EU-R), TRW-CNM-01 (B-EX700-RFID-U2-CN-R)
For Europe
This device was tested and certified by Notified Body.
Hereby, Toshiba TEC Corporation, declares that this device is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC.
This equipment uses the radio frequency band which has not been harmonized throughout all EU and EFTA
countries, and can be used in the following countries.
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Germany,
Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia,
Slovenia, Spain, Sweden, United Kingdom, Norway, Liechtenstein, Iceland, Switzerland
For USA
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received , including interference that may cause undesired
operation.
Changes or modification not expressly approved by manufacturer for compliance could void the user’s authority
to operate the equipment.
For Canada
Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference , including interference that may cause undesired operation of the
device.
For Taiwan
Caution
根據低功率電波輻射性電機管理辦法
For safety
Do not use this product in locations where use may be forbidden, for example, in an aeroplane or a hospital. If
you do not know the forbidden areas, please refer to and follow the airline company or medical institution
guidelines.
Otherwise, flight instrument or medical equipment may be affected, causing a serious accident.
This product may affect the operation of some implanted cardiac pacemakers and other medically implanted
equipment. Pace maker patients should be aware that the use of this product very close to a pacemaker might
cause the device to malfunction.
If you have any reason to suspect that interference is taking place, immediately turn off the product and contact
your TOSHIBA TEC sales agent.
Do not disassemble, modify, or repair the product.
Doing so may cause injury. Also, modification is against the Laws and Regulations for Radio Equipment. Please
ask your TOSHIBA TEC sales agent for repair.
Safety Summary ENGLISH VERSION
W
Safety Summary
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions
necessary for safe handling are included in this manual. All warnings and cautions contained in this manual
should be read and understood before handling or maintaining the equipment.
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified
using the procedures described in this manual, turn off the power, unplug the machine, then contact your
authorised TOSHIBA TEC representative for assistance.
Meanings of Each Symbol
This symbol indicates warning items (including cautions).
Specific warning contents are drawn inside the
(The symbol on the left indicates a general caution.)
This symbol indicates prohibited actions (prohibited items).
Specific prohibited contents are drawn inside or near the
(The symbol on the left indicates “no disassembling”.)
This symbol indicates actions which must be performed.
Specific instructions are drawn inside or near the z symbol.
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)
symbol.
symbol.
Any other than the
specified AC voltage
is prohibited.
Prohibited
Prohibited
ARNING
Do not use voltages other than
the voltage (AC) specified on the
rating plate, as this may cause
fire or electric shock.
If the machines share the same
outlet with any other electrical
appliances that consume large
amounts of power, the voltage
will fluctuate widely each time
these appliances operate. Be sure
to provide an exclusive outlet for
the machine as this may cause
fire or electric shock.
Do not insert or drop metal,
flammable or other foreign
objects into the machines through
the ventilation slits, as this may
cause fire or electric shock.
This indicates that there is the risk of death or serious injury if the
machines are improperly handled contrary to this indication.
Prohibited
Prohibited
Prohibited
Do not plug in or unplug the power
cord plug with wet hands as this
may cause electric shock.
Do not place metal objects or
water-filled containers such as
flower vases, flower pots or mugs,
etc. on top of the machines. If
metal objects or spilled liquid enter
the machines, this may cause fire
or electric shock.
Do not scratch, damage or modify
the power cords. Also, do not
place heavy objects on, pull on, or
excessively bend the cords, as this
may cause fire or electrical shock.
Disconnect
the plug.
If the machines are dropped or
their cabinets damaged, first turn
off the power switches and
disconnect the power cord plugs
from the outlet, and then contact
your authorised TOSHIBA TEC
representative for assistance.
Continued use of the machine in
that condition may cause fire or
electric shock.
( )
i
Disconnect
the plug.
Continued use of the machines in
an abnormal condition such as
when the machines are producing
smoke or strange smells may cause
fire or electric shock. In these
cases, immediately turn off the
power switches and disconnect the
power cord plugs from the outlet.
Then, contact your authorised
TOSHIBA TEC representative for
assistance.
Safety Summary ENGLISH VERSION
Disconnect
the plug.
Connect a
grounding wire.
Prohibited
If foreign objects (metal
fragments, water, liquids) enter
the machines, first turn off the
power switches and disconnect
the power cord plugs from the
outlet, and then contact your
authorised TOSHIBA TEC
representative for assistance.
Continued use of the machine in
that condition may cause fire or
electric shock.
Ensure that the equipment is
properly grounded. Extension
cables should also be grounded.
Fire or electric shock could
occur on improperly grounded
equipment.
Do not use a spray cleaner
containing flammable gas for
cleaning this product, as this may
cause a fire.
Disconnect
the plug.
No
disassembling.
Prohibited
When unplugging the power cords,
be sure to hold and pull on the plug
portion. Pulling on the cord portion
may cut or expose the internal wires
and cause fire or electric shock.
Do not remove covers, repair or
modify the machine by yourself.
You may be injured by high
voltage, very hot parts or sharp
edges inside the machine.
Care must be taken not to injure
yourself with the printer paper
cutter.
CAUTION
objects if the machines are improperly handled contrary to this indication.
Precautions
This indicates that there is the risk of personal Injury or damage to
The following precautions will help to ensure that this machine will continue to function correctly.
• Try to avoid locations that have the following adverse conditions:
* Temperatures out of the specification * Direct sunlight * High humidity
* Shared power source * Excessive vibration * Dust/Gas
• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER
USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.
• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.
• DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust,
or gas.
• Ensure the printer is operated on a level surface.
• Any data stored in the memory of the printer could be lost during a printer fault.
• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains
interference.
• Unplug the machine whenever you are working inside it or cleaning it.
• Keep your work environment static free.
• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.
• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.
• Do not lean against the machine. It may fall on you and could cause injury.
• Unplug the machine when it is not used for a long period of time.
• Place the machine on a stable and level surface.
Request Regarding Maintenance
• Utilize our maintenance services.
After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the
inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction.
Cleaning is particularly effective before humid rainy seasons.
• Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and
performance of the machines, preventing accidents beforehand.
For details, please consult your authorised TOSHIBA TEC representative for assistance.
• Using insecticides and other chemicals
Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or
cause the paint to peel.
( )
ii
ENGLISH VERSION EO1-33089
TABLE OF CONTENTS
Page
1. PRODUCT OVERVIEW......................................................................................................... E1- 1
1.1 Introduction................................................................................................................... E1- 1
1.2 Features ....................................................................................................................... E1- 1
1.3 Unpacking..................................................................................................................... E1- 1
1.4 Accessories ................................................................................................................. E1- 2
1.5 Appearance .................................................................................................................. E1- 3
1.5.1 Dimensions..............................................................................................................E1- 3
1.5.2 Front View ...............................................................................................................E1- 3
1.5.3 Rear View................................................................................................................E1- 3
1.5.4 Operation Panel ......................................................................................................E1- 4
1.5.5 Interior .....................................................................................................................E1- 4
1.6 Options ......................................................................................................................... E1- 5
2. PRINTER SETUP .................................................................................................................. E2- 1
2.1 Installation .................................................................................................................... E2- 2
2.2 Connecting the Power Cord ......................................................................................... E2- 3
2.3 Loading Supplies .......................................................................................................... E2- 4
2.3.1 Loading the Media...................................................................................................E2- 5
2.3.2 Loading the Ribbon ................................................................................................E2-10
2.4 Connecting the Cables to Your Printer ........................................................................ E2-12
2.5 Turning the Printer ON/OFF ........................................................................................ E2-13
2.5.1 Turning ON the Printer ...........................................................................................E2-13
2.5.2 Turning OFF the Printer..........................................................................................E2-13
2.6 Printer Setting........................................................................................................................... E2-14
2.6.1 User System Mode .................................................................................................E2-15
2.6.2 Parameter Setting ..................................................................................................E2-16
2.6.3 Enabling LAN/WLAN ..............................................................................................E2-24
2.6.4 Basic Program Setting............................................................................................E2-24
2.6.5 Enabling Z-Mode ....................................................................................................E2-25
2.6.6 Automatic Calibration .............................................................................................E2-26
2.6.7 Dump Mode Setting................................................................................................E2-27
2.6.8 Logging...................................................................................................................E2-29
2.6.9 System Mode .........................................................................................................E2-30
2.6.10 Interface Setting .....................................................................................................E2-31
2.6.11 Real Time Clock (RTC) ..........................................................................................E2-38
2.6.12 Copying Data to/from USB Memory .......................................................................E2-39
2.7 Installing the Printer Drivers ........................................................................................ E2-40
2.7.1 Introduction...............................................................................................................E2-40
2.7.2 General Description................................................................................................E2-40
2.7.3 Installing the Printer Driver .....................................................................................E2-40
2.7.4 Preparation for installation......................................................................................E2-41
2.7.5 Installation under Windows2000/XP/Server2003 ...................................................E2-43
2.7.6 Installation under WindowsVista/Server2008/7/Server2008R2 ..............................E2-48
2.7.7 Installation under Windows2000 (USB with Plug & Play enabled) .........................E2-51
2.7.8 Installation under WindowsXP/Server2003 (USB with Plug & Play enabled) .........E2-53
2.7.9 Installation under Windows Vista/Server2008/7/Server2008R2
(USB with Plug & Play enabled) .............................................................................E2-54
2.7.10 Uninstallation the Printer Driver..............................................................................E2-55
2.8 Print Test ..................................................................................................................... E2-58
ENGLISH VERSION EO1-33089
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2.9 Position and Print Tone Fine Adjustment ................................................................... E2-60
2.9.1 Fine Adjustment .....................................................................................................E2-60
2.10 Threshold Setting ........................................................................................................ E2-67
2.11 Sensor Setting ............................................................................................................. E2-69
3. ON LINE MODE..................................................................................................................... E3- 1
3.1 Key Functions............................................................................................................... E3- 1
3.2 LCD .............................................................................................................................. E3- 2
3.2 Operation Example....................................................................................................... E3- 3
4. MAINTENANCE .................................................................................................................... E4- 1
4.1 Cleaning ....................................................................................................................... E4- 1
4.1.1 Print Head/Platen/Sensors ......................................................................................E4- 1
4.1.2 Covers and Panels ..................................................................................................E4- 2
4.1.3 Optional Cutter Module............................................................................................E4- 3
5. TROUBLESHOOTING .......................................................................................................... E5- 1
5.1 Error Messages ............................................................................................................ E5- 1
5.2 Possible Problems........................................................................................................ E5- 4
5.3 Removing Jammed Media ............................................................................................ E5- 5
6. PRINTER SPECIFICATIONS................................................................................................ E6- 1
7. SUPPLY SPECIFICATIONS ................................................................................................. E7- 1
7.1 Media............................................................................................................................ E7- 1
7.1.1 Media Type..............................................................................................................E7- 1
7.1.2 Detection Area of the Transmissive Sensor ............................................................E7- 3
7.1.3 Detection Area of the Reflective Sensor..................................................................E7- 4
7.1.4 Effective Print Area..................................................................................................E7- 4
7.1.5 RFID Tags ...............................................................................................................E7- 5
7.2 Ribbon .......................................................................................................................... E7- 7
7.3 Recommended Media and Ribbon Types .................................................................... E7- 7
7.4 Care/Handling of Media and Ribbon ............................................................................ E7- 8
APPENDIX 1 MESSAGES AND LEDS......................................................................................EA1-1
APPENDIX 2 INTERFACE ......................................................................................................... EA2-1
APPENDIX 3 PRINT SAMPLES ................................................................................................EA3-1
APPENDIX 4 GLOSSARIES ......................................................................................................EA4-1
WARNING!
This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user ma
CAUTION!
1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.
2. The contents of this manual may be changed without notification.
3. Please refer to your local Authorised Service representative with regard to any queries you may have in
this manual.
be required to take adequate measures.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089
1. PRODUCT OVERVIEW
1.1 Introduction
1.2 Features
1.3 Unpacking
1. Check for damage or
scratches on the printer.
However, please note that
TOSHIBA TEC shall have no
liability for any damage of
any kind sustained during
transportation of the product.
2. Keep the cartons and pads
for future transportation of
the printer.
NOTES:
Thank you for choosing the TOSHIBA B-EX4T1 series bar code printer.
This Owner’s Manual contains from general set-up through how to
confirm the printer operation using a test print, and should be read
carefully to help gain maximum performance and life from your printer.
For most queries please refer to this manual and keep it safe for future
reference. Please contact your TOSHIBA TEC representative for further
information concerning this manual.
This printer has the following features:
• The print head block can be opened providing smooth loading of
media and ribbon.
• Various kinds of media can be used as the media sensors can be
moved from the centre to the left edge of the media.
• Web functions such as remote maintenance and other advanced
network features are available.
• Superior hardware, including the specially developed 8 dots/mm (203
dots/inch) or 12 dots/mm (305 dots/inch) thermal print head which
will allow very clear print at a printing speed of 3 inches/sec., 6
inches/sec., 10 inches/sec., 12 inches/sec. or 14 inches/sec. with 8
dots/mm thermal head or 3 inches/sec., 5 inches/sec., 8 inches/sec., 10
inches/sec., 12 inches/sec. or 14 inches/sec. with 12 dots/mm thermal
head.
• Besides the optional Cutter Module, there is also an optional Peel off
Module, Ribbon Saving Module, RS-232C I/F card, Centronics I/F
card, Expansion I/O Card, Wireless LAN I/F card, the RTC/USB host
I/F card, RFID module, and Narrow width platen kit.
Unpack the printer as per the Unpacking Instructions supplied with the
printer.
1.1 Introduction
E1- 1
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089
1.4 Accessories
1.4 Accessories
When unpacking the printer, please make sure all the following
accessories are supplied with the printer.
Power cord
Safety precautions Quick installation manual
E1- 2
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089
y
A
1.5 Appearance
1.5.1 Dimensions
1.5.2 Front View
LCD Message Displa
Operation Panel
Media Outlet
1.5 Appearance
The names of the parts or units introduced in this section are used in the
following chapters.
278 (10.9) 460 (18.1)
310
(12.2)
Dimensions in mm (inches)
Top Cover
Supply Window
1.5.3 Rear View
Reserved for Parallel Interface
Reserved for Serial or
WLAN Interface
E1- 3
USB Interface
Reserved for USB Host
Interface
Reserved for Expansion I/O
interface
LAN Interface
Power Switch
C Power Inlet
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089
1.5.4 Operation Panel
1.5.5 Interior
1.5 Appearance
ONLINE LED
FEED
MODE
LEFT
CANCEL
DOWN
Please see Section 3 for further information about the Operation Panel.
LCD
ERROR LED
PAUSE
RESTART
UP
RIGHT
ENTER
Ribbon Stopper
Print Head Block
Print Head
Platen
Head Lever
Supply Holder
Locking Ring
Supply Shaft
Ribbon Shaft
E1- 4
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33089
N
1.6 Options
Option Name Type Description
Disc cutter module B-EX204-QM-R Disc cutter
Rotary cutter module B-EX204-R-QM-R Rotary cutter
Strip module B-EX904-H-QM-R This allows use of on-demand (peel-off) operation or
Ribbon saving module B-EX904-R-QM-R This module moves the print head up and down by
Narrow width platen B-EX904-PK-QM-R This platen kit is for using narrow and thin paper.
RFID module mount
kit
RFID module B-EX700-RFID-U2-EU-R
203-dpi print head B-EX704-TPHE2-QM-R This print head enables a conversion of a 305dpi
305-dpi print head B-EX704-TPHE3-QM-R This print head enables a conversion of a 203dpi
RTC & USB host
interface card
Expansion I/O interface
card
Parallel interface card B-EX700-CEN-QM-R Installing this card provides a Centronics interface
Serial interface card B-EX700-RS-QM-R Installing this card provides an RS-232C interface
Wireless LAN interface
card
B-EX700-RFID-H1-QM-R This kit is to mount Tagsys HF RFID module and
B-EX700-RFID-U2-US-R
B-EX700-RFID-U2-CN-R
B-EX700-RTC-QM-R This card holds the current time: year, month, day,
B-EX700-IO-QM-R Installing this card in the printer allows connection
B-EX700-WLAN-QM-R Installing this card allows a communication by
Each time media is cut, the media feed is stopped.
On-the-fly (non-stop) cut operation is enabled.
to take-up labels and backing paper together when
using the rewind guide plate. To purchase the strip
module, please inquire at your local distributor.
using a solenoid to minimize ribbon usage as far as
possible.
antenna.
Installing this module enables read and write of
UHF RFID tags.
EU for Europe
US for USA/Canada
CN for China
print head of the B-EX4T1-TS12 model into 203dpi
print head.
print head of the B-EX4T1-GS12 model into 305dpi
print head.
hour, minute, second and provides a USB host
interface.
to an external device with the exclusive interface.
port.
port.
wireless LAN.
1.6 Options
OTE:
To purchase the optional kits, please contact the nearest authorised TOSHIBA TEC representative or
TOSHIBA TEC Head Quarters.
E1- 5
2. PRINTER SETUP ENGLISH VERSION EO1-33089
p
g
j
2. PRINTER SETUP
2. PRINTER SETUP
This section outlines the procedures to setup your printer prior to its operation. The section includes precautions,
loading media and ribbon, connecting cables, setting the operating environment of the printer, and performing an
online print test.
Installation
Connecting the power cord
Loading the media
Media sensor position
nment
ali
After referring to the Safety Precautions in this
manual, install the printer on a safe and stable
location.
Connect a power cord to the power inlet of the
rinter, then, to an AC outlet.
Load a label stock or tag stock.
Adjust the position of feed gap sensor or black
mark sensor according to the media to be used.
2.1 Installation
2.2 Connecting the Power
2.3 Loading the Media
2.3.1 Loading the Media
Reference Procedure Setup Flow
Cord
Loading the ribbon
Connecting to a host computer
Turning the power ON
Printer setting
Installing the printer driver
Print test
Position and Print Tone Fine
ustment
ad
In case of thermal transfer printing, load the
ribbon.
Connect the printer to a host computer or a
network.
Turn on the printer power.
Set the printer parameters in the system mode.
If necessary, install the printer driver in your
host computer.
Make a print test in your operating
environment and check the print result.
If necessary, fine adjust the print start position,
cut/strip position, print tone, etc.
2.3.2 Loading the Ribbon
2.4 Connecting the Cables to
Your Printer
2.5 Turning the Printer
ON/OFF
2.6 Printer Setting
2.7 Installing the Printer
Drivers
2.8 Print Test
2.9 Position and Print Tone
Fine Adjustment
Automatic threshold setting
Manual threshold setting
If the print start position cannot be detected
properly when pre-printed label is used, set the
threshold automatically.
If the print start position cannot be detected
properly even an automatic threshold setting is
performed, manually set the threshold.
E2- 1
2.10 Threshold Setting
2.10 Threshold Setting
2. PRINTER SETUP ENGLISH VERSION EO1-33089
2.1 Installation
2.1 Installation
To insure the best operating environment, and to assure the safety of the
operator and the equipment, please observe the following precautions.
• Operate the printer on a stable, level, operating surface in a location
free from excessive humidity, high temperature, dust, vibration or
direct sunlight.
• Keep your work environment static free. Static discharge can cause
damage to delicate internal components.
• Make sure that the printer is connected to a clean source of AC
Power and that no other high voltage devices that may cause line
noise interference are connected to the same mains.
• Assure that the printer is connected to the AC mains with a threeprong power cable that has the proper ground (earth) connection.
• Do not operate the printer with the cover open. Be careful not to
allow fingers or articles of clothing to get caught into any of the
moving parts of the printer especially the optional cutter mechanism.
• Make sure to turn off the printer power and to remove the power cord
from the printer whenever working on the inside of the printer such
as changing the ribbon or loading the media, or when cleaning the
printer.
• For best results, and longer printer life, use only TOSHIBA TEC
recommended media and ribbons.
• Store the media and ribbons in accordance with their specifications.
• This printer mechanism contains high voltage components; therefore
you should never remove any of the covers of the machine as you
may receive an electrical shock. Additionally, the printer contains
many delicate components that may be damaged if accessed by
unauthorised personnel.
• Clean the outside of the printer with a clean dry cloth or a clean cloth
slightly dampened with a mild detergent solution.
• Use caution when cleaning the thermal print head as it may become
very hot while printing. Wait until it has had time to cool before
cleaning. Use only the TOSHIBA TEC recommended print head
cleaner to clean the print head.
• Do not turn off the printer power or remove the power plug while the
printer is printing or while the ON LINE lamp is blinking.
E2- 2
2. PRINTER SETUP ENGLISH VERSION EO1-33089
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2.2 Connecting the Power Cord
1. Make sure that the printe
2. Connect the Power Cord
CAUTION!
Power Switch is turned to
the OFF position ({)
before connecting the
Power Cord to prevent
possible electric shock or
damage to the printer.
to a supply outlet with a
properly grounded
(earthed) connection.
2.2 Connecting the Power Cord
1. Make sure that the printer Power Switch is in the OFF ({) position.
Connect the Power Cord to the printer as shown in the figure below.
2. Plug the other end of the Power Cord into a grounded outlet as shown
in the figure below.
[Example of US Type] [Example of EU Type]
Power Cord
Power Switch
Power Cord
Power Cord
E2- 3
2. PRINTER SETUP ENGLISH VERSION EO1-33089
2.3 Loading Supplies
2.3 Loading Supplies
1. Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc., being
drawn into the moving parts, be sure to load the media once the printer has stopped moving
completely.
2. The Print Head becomes hot immediately after printing. Allow it to cool before loading the media.
3. To avoid injury, be careful not to trap your fingers while opening or closing the cover.
WARNING!
CAUTION!
1. Be careful not to touch the Print Head Element when raising the Print Head Block. Failure to do
this may cause missing dots by static electricity or other print quality problems.
2. When loading or replacing the media or a ribbon, be careful not to damage the print head with a
hard object like a watch or a ring.
Since the print head element can be easily damaged by shock, please treat it carefully by not
hitting a hard object against it.
Care must be taken not to allow
the metal or glass part of a watch
to touch the print head edge.
Care must be taken not to allow
a metal object like a ring to touch
the print head edge.
E2- 4
2. PRINTER SETUP ENGLISH VERSION EO1-33089
t
2.3.1 Loading the Media
1. When the Head Lever is
turned to
Print Head is raised.
2. To enable printing the Head
Lever must be set to the
LABEL / TAG position.
(This ensures that the Print
Head is closed.)
There are two head pressure
levels in the
position. Set the Head Lever
depending on the media type:
Position LABEL: Labels
Position TAG : Tags
However, proper position
may differ depending on
media. For details, refer to
your TOSHIBA TEC
authorised service
representative.
3. Do not turn the Locking Ring
counter-clockwise too far or i
may come off the Supply
Holder.
NOTES:
FREE position, the
LABEL / TAG
2.3 Loading Supplies
The following procedure shows the steps to properly load the media into
the printer so that it feeds straight and true through the printer.
The printer prints both labels and tags.
1. Turn off the power and open the Top Cover.
2. Turn the Head Lever to FREE position, then release the Ribbon Shaft
Holder Plate.
3. Open the Print Head Block.
Print Head Block
Top Cover
FREE
LABEL
TAG
Head
Lever
Ribbon Shaft Holder Plate
4. Turn the Locking Ring counterclockwise and remove the Supply
Holder from the Supply Shaft.
Locking Ring
Supply Shaft
Supply Holder
5. Put the media on the Supply Shaft.
6. Pass the media around the Guide Shaft, then pull the media towards
the front of the printer.
E2- 5
2. PRINTER SETUP ENGLISH VERSION EO1-33089
D
g
R
h
2.3.1 Loading the Media
(Cont.)
o not over-tighten the Lockin
ing of the Supply Holder.
NOTE:
2.3 Loading Supplies
7. Align the projection of the Supply Holder with the groove of the
Supply Shaft, and push the Supply Holder against the media until the
media is held firmly in place. This will centre the media
automatically.
Then turn the Locking Ring clockwise to secure the Supply Holder.
Supply Holder
Guide Shaft
Projection
Supply Shaft
Locking Ring
Groove
In the case of a label rolled wit
the print side facing inside.
In the case of a label rolled with
the print side facing outside.
Media
Guide Shaft
8. Place the media between the Media Guides, adjust the Media Guides
to the media width, and tighten the Locking Screw.
9. Check that the media path through the printer is straight. The media
should be centred under the Print Head.
Media Guide
Print Head
Supply Holder
Locking Screw
Media
Media Guide
E2- 6
2. PRINTER SETUP ENGLISH VERSION EO1-33089
B
j
2.3.1 Loading the Media
(Cont.)
NOTE:
e sure to set the black mark
sensor to detect the centre of the
black mark, otherwise a paper
am or no paper error may occur.
2.3 Loading Supplies
10. Lower the Print Head Block until it stops.
11. After loading the media, it may be necessary to set the Media
Sensors used to detect the print start position for label or tag printing.
Setting the Feed Gap Sensor position
(1) Manually move the Media Sensor so that the Feed Gap Sensor is
positioned at the centre of the labels. (z indicates the position of the
Feed Gap Sensor).
Gap
Label Media Sensor
Feed Gap Sensor (z)
Setting the Black Mark Sensor position
(1) Pull about 500 mm of media out of the front of the printer, turn the
media back on itself and feed it under the Print Head past the sensor
so that the black mark can be seen from above.
(2) Manually move the Media Sensor so that the Black Mark Sensor is
in line with the centre of the black mark on the media. ( indicates
the position of the Black Mark Sensor).
Black Mark
Media
Media Sensor
E2- 7
Black Mark Sensor ()
2. PRINTER SETUP ENGLISH VERSION EO1-33089
f
2.3.1 Loading the Media
(Cont.)
NOTES:
1. Be sure to set the Selection
Switch to STANDARD/
PEEL OFF position.
2. The backing paper is easier
to feed back to the Take-Up
Spool if the Front Plate is
removed.
3. Fit the Take-Up Clip so that
the longer side of the clip is
itted into the shallow groove
in the Take-Up Spool.
4. The backing paper can be
wound directly onto the
Take-up Spool or a paper
core.
2.3 Loading Supplies
12. Batch mode
In the batch mode, the media is continuously printed and fed until
the number of labels/tags specified in the issue command have been
printed.
13. Loading with peel off module
When the optional Strip Module is fitted, the backing paper is
automatically removed from the label at the Strip Plate as each label
is printed.
(1) Remove enough labels from the leading edge of the media to leave
500mm of backing paper free.
(2) Insert the backing paper under the Strip Plate.
(3) Wind the backing paper onto the Take-up Spool and fix it in position
with the Take-up Clip. (Wind the paper counterclockwise around
the spool as this is the direction it rotates.)
(4) Rotate the Take-up Spool counter-clockwise a few times to remove
any slack in the backing paper.
(5) Set the Selection Switch mounted on the Rewinder Assembly to
STANDARD/PEEL OFF position.
Take-up Spool
Backing Paper Strip Plate
Take-up Clip
E2- 8
2. PRINTER SETUP ENGLISH VERSION EO1-33089
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F
p
2.3.1 Loading the Media
(Cont.)
The cutter is sharp, so care
must be taken not to injure
yourself when handling the
cutter.
1. Be sure to cut the backing
paper of the label. Cutting
labels will cause the glue to
stick to the cutter which
may affect the cutter qualit
and shorten the cutter life.
2. Use of tag paper when the
thickness exceeds the
specified value may affect
the cutter life.
When using the Rotary Cutter, be
sure to install the Ribbon Saving
Module (B-EX904-R-QM-R).
ailure to do this may cause a
aper jam or ribbon error.
WARNING!
CAUTION!
NOTE:
14. Loading with cutter
When the optional Cutter Module is fitted, the media is
automatically cut. A disc cutter and a rotary cutter are available as
an option, but they are used in the same way.
Insert the leading edge of the media into the cutter until it comes out
the Media Outlet of the Cutter Module.
Cutter Module
Media Outlet
Media
2.3 Loading Supplies
E2- 9
2. PRINTER SETUP ENGLISH VERSION EO1-33089
2.3.2 Loading the Ribbon
NOTES:
1. When attaching the ribbon
stoppers, make sure that the
pinchers face into the printer
2. Be sure to remove any slack in
the ribbon when printing.
Printing with a wrinkled
ribbon will lower the print
quality.
3. The Ribbon Sensor is mounted
on the rear of the Print Head
Block to detect a ribbon end.
When a ribbon end is
detected, “NO RIBBON”
message will appear on the
display and the ERROR LED
will illuminate.
2.3 Loading Supplies
There are two types of media available for printing on: these are thermal
transfer media and direct thermal media (a chemically treated surface).
DO NOT LOAD a ribbon when using a direct thermal media.
1. Grasp the tabs on the top and bottom of the Ribbon Stoppers and
move the Ribbon Stoppers back to the end of the Ribbon Shaft.
Ribbon Stopper
Ribbon Shaft
2. Leaving plenty of slack between the ribbon spools, place the ribbon
onto the Ribbon Shafts as shown below.
Ribbon Shaft
Print Head Block
Ribbon Take-up Roll
Ribbon path
E2-10
2. PRINTER SETUP ENGLISH VERSION EO1-33089
2.3.2 Loading the Ribbon
(Cont.)
2.3 Loading Supplies
3. Slide the Ribbon Stoppers along the Ribbon Shafts to a position where
the ribbon is centred when fitted.
4. Lower the Print Head Block and set the Ribbon Shaft Holder Plate
aligning its holes with the Ribbon Shafts.
5. Take up any slack in the ribbon. Wind the leading tape onto the
ribbon take-up roll until the ink ribbon can be seen from the front of
the printer.
Ribbon Shaft
Holder Plate
6. Turn the Head Lever to Lock position to close the Print Head.
7. Close the Top Cover.
Auto Ribbon Saving Mode
When the optional Ribbon Saving Module (B-EX904-R-QM-R) is
installed, it is possible to reduce ribbon loss by stopping the ribbon feed
for non-print areas. To activate the ribbon save, at least the following
non-print area is required:
203 dpi mode
Print speed 3 ips 6 ips 10 ips 12 ips 14 ips
Min. non-print area 20 20 35 60 75
(mm)
305 dpi model
Print speed 3 ips 5 ips 8 ips 10 ips 12 ips 14 ips
Min. non-print area 20 20 25 35 60 75
(mm)
E2-11
2. PRINTER SETUP ENGLISH VERSION EO1-33089
r
A
2.4 Connecting the
Cables to Your
Printer
2.4 Connecting the Cables to Your Printer
The following paragraphs outline how to connect the cables from the
printer to your host computer, and will also show how to make cable
connections to other devices. Depending on the application software
you use to print labels, there are 5 possibilities for connecting the
printer to your host computer. These are:
• An Ethernet connection using the printer’s standard LAN
connector.
• A USB cable connection between the printer’s standard USB
connector and your host computer’s USB port. (Conforming to
USB 2.0)
• A serial cable connection between the printer’s optional RS-232
serial connector and one of your host computer’s COM ports.
• A parallel cable connection between the printer’s optional parallel
connector and your host computer’s parallel port (LPT).
• Wireless LAN using an optional Wireless LAN board.
For details, refer to APPENDIX 2.
Reserved fo
Parallel Interface
Reserved for Serial or
WLAN Interface
USB Interface
Reserved for USB Host
interface
Reserved for
Expansion I/O Interface
LAN Interface
Power Switch
C Power Inlet
E2-12
2. PRINTER SETUP ENGLISH VERSION EO1-33089
I
L
E
2.5 Turning the Printer ON/OFF
2.5.1 Turning ON the Printer
Use the power switch to turn
the printer On/Off. Plugging
or unplugging the Power Cord
to turn the printer On/Off may
cause fire, an electric shock,
or damage to the printer.
f a message other than ON
INE appears on the display or
the ERROR LED lamp is
illuminated, refer to Section 5.1,
rror Messages.
2.5.2 Turning OFF the Printer
1. Do not turn off the printer
2. Do not turn off the printer
CAUTION!
CAUTION!
power while the media is
being printed, as this may
cause a paper jam or
damage to the printer.
power while the ON LINE
lamp is blinking as this
may cause damage to
your computer.
NOTE:
2.5 Turning the Printer ON/OFF
When the printer is connected to your host computer it is good practice to
turn the printer ON before turning on your host computer and turn OFF
your host computer before turning off the printer.
1. To turn ON the printer power, press the Power Switch as shown in the
diagram below. Note that ( | )
is the power ON side of the switch.
Power Switch
2. Check that the ON LINE message appears in the LCD Message
Display and that the ON LINE and POWER LED lights are
illuminated.
1. Before turning off the printer Power Switch verify that the ON LINE
message appears in the LCD Message Display and that the ON LINE
LED light is on and is not flashing.
2. To turn OFF the printer power press the Power Switch as shown in the
diagram below. Note that () is the power OFF side of the switch.
Power Switch
E2-13
2. PRINTER SETUP ENGLISH VERSION EO1-33089
I
F
2.6 Printer Setting
Power ON
Power OFF
Depending on the settings of your host computer or an interface to be
used, it may be necessary to change the printer parameter settings.
Follow the procedures described below to change the printer parameter
settings to correspond to your environment.
ncorrect settings can cause the printer to function erroneously. If you have
any problems with the parameter settings, please contact your nearest
TOSHIBA TEC service representative.
or the settings this manual does not cover, please contact your nearest
TOSHIBA TEC service representative, or refer to the B-EX4T Series Key
Operation Specification.
ONLINE Mode
[PAUSE]
PAUSE state
NOTE:
2.6 Printer Setting
User System Mode
Hold down [MODE]
Turn on the power while holding
down [FEED] & [PAUSE] or
[MODE].
System Mode
Hold down [RESTART]
• Reset
• Parameter setting (⇒Section 2.6.2)
• Fine adjustment (⇒Section 2.9)
• LAN/WLAN (⇒Section 2.6.3)
• BASIC (⇒Section 2.6.4)
• Z-MODE (⇒Section 2.6.5)
• Auto calibration (⇒Section 2.6.6)
• Dump mode (⇒Section 2.6.7)
• Log (⇒Section 2.6.8)
• Self diagnosis
• Parameter setting
• Fine adjustment
• Test print (⇒Section 2.8)
• Sensor adjustment
• RAM clear
• Interface setting (⇒Section 2.6.10)
• BASIC mode
• RFID setting
• Real Time Clock (⇒Section 2.6.11)
• Z-MODE
• USB memory
• Reset
E2-14
2. PRINTER SETUP ENGLISH VERSION EO1-33089
2.6 Printer Setting
(Cont.)
FEED
MODE
LEFT
CANCEL
DOWN
PAUSE
RESTART
UP
RIGHT
ENTER
2.6.1 User System Mode
2.6 Printer Setting
Key functions in the system mode
Key Function
[MODE] Returns to the mode menu screen.
[CANCEL] or
[FEED]+[RESTAR]
[LEFT] Moves the cursor to the left.
[RIGHT] Moves the cursor to the right.
Returns to the upper hierarchy.
Displays a next screen. [ENTER] or [PAUSE]
Saves the setting and returns to the upper
hierarchy.
Moves the cursor upward.
Increases a value.
Moves the cursor downward.
Decreases a value.
(Note 2)
(Note 3)
(Note 1)
(Note 1)
(Note 3)
(Note 3)
[UP] or [RESTART]
[DOWN] or [FEED]
1. The cursor does not move any further when the selected option is listed
at the top or bottom.
2. The value does not increase or decrease any further when the selected
value is the upper or lower limit.
3. The cursor does not move any further when it is at the left-most or
right-most position.
4. Be careful the selected value does not become effective if the printer is
turned off without pressing the [ENTER] key.
NOTES:
How to enter the User System Mode
ONLINE
[PAUSE] Hold down [RESTART]
Hold down [MODE]
User System Mode
The User System Mode consists of the following menus.
<1>RESET
Used to reset the printer.
<2>PARAMETER SET (⇒ Section 2.6.2)
Used to set the printer parameters.
<3>ADJUST SET (⇒ Section 2.9)
Used to fine adjust the print start position, cut position, etc.
<4>LAN/WLAN (⇒ Section 2.6.3)
Used to enable or disable the LAN communication and SNMP.
<5>BASIC (⇒ Section 2.6.4)
Used to set the function of basic program when it is loaded to the
printer.
<6>Z-MODE (⇒ Section 2.6.5)
Same as BASIC
<7>AUTO CALIB (⇒ Section 2.6.6)
Used to enable or disable the automatic calibration function.
<8>DUMP MODE (⇒ Section 2.6.6)
Used to print the data in the receive buffer for debug.
<9>LOG (⇒ Section 2.6.7)
Used to save print logs in a USB memory.
E2-15
2. PRINTER SETUP ENGLISH VERSION EO1-33089
2.6.2 Parameter Setting
USER SYSTEM MODE
<1>RESET
<2>PARAMETER SET
<3>ADJUST SET
<4>LAN/WLAN
2.6 Printer Setting
The Parameter Set menu allows configuring printer parameter settings.
The following table shows the contents of the Parameter Set menu.
Contents of the Parameter Set Menu
Menu Sub menu Parameter
Printer Set MEDIA LOAD Parameter
set
FW/BK ACT
HU CUT/RWD
RBN SAVE
PRE PEEL OFF
BACK SPEED
Software Set FONT CODE
(Section 2.6.2.2) ZERO FONT
CODE
PEEL OFF STATUS
USB I/F STATUS
FEED KEY
KANJI CODE
EURO CODE
AUTO HD CHK
WEB PRINTER
RBN NEAR END
EX I/O
LBL/RBN END
MAX CODE
XML
THRESHOLD SELECT
ENERGY TYPE
PW SAVE TIME
Panel LCD LANGUAGE
(Section 2.6.2.3) DISPLAY
CONTRAST
Password PASSWORD
(Section 2.6.2.4)
(Section 2.6.2.1) FORWARD WAIT
E2-16
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