This product is carrying the CE-Mark in accordance with the related
European Directives. Responsible for CE-Marking is Toshiba Europe,
Hammfeldamm 8, 41460 Neuss, Germany.
Copyrights
This guide is copyrighted by Toshiba with all rights reserved. Under the
copyright laws, this guide cannot be reproduced in any form without the
prior written permission of Toshiba. No patent liability is assumed,
however, with respect to the use of the information contained herein.
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the
manufacturer. Dispose of used batteries according to the manufacturer’s
instruction.
Toshiba Battery Co. Ltd. model CR2032
Sony Electric Corp. model CR2032
Hitachi Maxell Ltd. model CR2032
Matsushita Electric Corp. model CR2032
Page 4
4
Disclaimer
The information contained in this manual, including but not limited to any
instructions, descriptions and product specifications, is subject to change
without notice.
TOSHIBA CORPORATION (TOSHIBA) PROVIDES NO
WARRANTY WITH REGARD TO THIS MANUAL OR ANY
OTHER INFORMATION CONTAINED HEREIN AND HEREBY
EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR
PURPOSE WITH REGARD TO ANY OF THE FOREGOING.
TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES
INCURRED DIRECTLY OR INDIRECTLY FROM ANY
TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS
CONTAINED HEREIN. IN NO EVENT SHALL TOSHIBA BE
LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL,
OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT,
CONTRACT OR OTHERWISE, ARISING OUT OF OR IN
CONNECTION WITH THIS MANUAL OR ANY OTHER
INFORMATION CONTAINED HEREIN OR THE USE THEREOF.
SG20 Software License Information
The Toshiba Magnia SG20 Server Appliance uses the Red Hat ® 7 distribution of
Linux. Copies of the binary software packages or the source for these packages
can be obtained from Red Hat FTP site at ftp://ftp.redhat.com.
Further information about these packages can be obtained from the Red Hat Web
site at http://www.redhat.com.
The software installed on the Toshiba Magnia SG20 is a modular operating
system made up of hundreds of individual software components, each of which
was written and copyrighted individually. Each component has its own applicable
end user license agreement (“EULA”). Most of the software programs are
licensed pursuant to a EULA that permits you to copy, modify, and redistribute
the software in both source and binary code forms. All of the software and
documentation developed or created by or for TAIS are proprietary products of
TAIS and are protected by copyright laws, international treaty provisions, and
other applicable laws.
The following EULAs are provided in accordance with their terms. The full text
of the documents can be found at the Web sites that are listed here for ease of
reference.
GNU General Public License
http://www.gnu.org/copyleft/gpl.html
Page 5
5
THE SOFTWARE PROGRAMS THAT ARE INSTALLED OR ANY OTHER
SOFTWARE DISTRIBUTED TO YOU AT ANY TIME IN CONNECTION
WITH THE MAGNIA SG20 (COLLECTIVELY THE “SOFTWARE”), AND
THIS MANUAL AND ANY OTHER DOCUMENTATION DISTRIBUTED
TO YOU AT ANY TIME IN CONNECTION WITH THE MAGNIA SG20
AND ALL INFORMATION CONTAINED THEREIN (COLLECTIVELY
“DOCUMENTATION”) ARE PROVIDED BY TOSHIBA AMERICA
INFORMATION SYSTEMS, INC. (“TAIS”) “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A
PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND
PERFORMANCE OF THE SOFTWARE, AND AS TO THE ACCURACY
AND COMPLETENESS OF THE DOCUMENTATION, IS WITH YOU.
IN NO EVENT WILL TAIS BE LIABLE TO YOU FOR DAMAGES,
INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION
WITH THE DOCUMENTATION OR ANY INFORMATION CONTAINED
THEREIN OR THE USE THEREOF, OR ARISING OUT OF THE USE OR
INABILITY TO USE THE SOFTWARE (INCLUDING BUT NOT LIMITED
TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR
LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF
THE SOFTWARE TO OPERATE WITH ANY OTHER PROGRAMS),
EVEN IF TAIS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
If you would like to receive a copy of the source code for software licensed
pursuant to an end user license agreement that requires that a distribution of the
object code shall be accompanied by an offer to provide the source code, please
contact TAIS product support at the number listed in this manual.
Magnia is a trademark of Toshiba America Information Systems, Inc. and/or
Toshiba Corporation.
Ethernet is a registered trademark of Xerox, Inc.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft
Corporation.
Red Hat is a registered trademark of Red Hat, Inc.
Other product names and trademarks belong to the individual companies
concerned.
Page 6
6
Trademarks
Magnia is a registered trademark and InTouch is a service mark of Toshiba
Corporation.
Apple and Macintosh are registered trademarks of Apple Computer, Inc.
Ethernet is a registered trademark of Xerox, Inc.
Microsoft, Outlook, Windows, and Windows NT are registered trademarks
of Microsoft Corporation.
RealNetworks and RealPlayer are trademarks of RealNetworks, Inc.
Red Hat is a registered trademark of Red Hat, Inc.
Intel is a registered trademark and Celeron is a trademark of the Intel
Corporation.
WinZip is a registered trademark of WinZip computing, Inc.
Wi-Fi is a registered trademark of the Wireless Capability Ethernet
Alliance.
Other product names and trademarks belong to the individual companies
Mapping drives using the Windows 95 and Windows 98
operating system ........................................................ 58
Mapping drives using the Windows Me operating system. 58
Mapping drives using the Windows NT operating system.. 59
Mapping drives using the Windows 2000 operating
system ........................................................................ 59
Technical information on file sharing.................................. 60
Sharing a printer...................................................................... 61
Connecting the printer to the Magnia SG20........................ 61
Connecting a client computer to the network printer.......... 62
Deleting print jobs from the print queue............................. 64
Index ........................................................................................ 307
Page 14
14
Page 15
Introduction
Thank you for purchasing the Toshiba Magnia SG20 Appliance
Server. With this device you’ll be able to quickly and easily install
your own network.
About this guide
This guide introduces the features of the Magnia SG20 and
explains how to set up, configure, and maintain your network.
Most of this information is intended for the person who will be
responsible for the Magnia SG20 and who will act as the network
administrator.
Information for users of the network is in “Using the Network” on
page 51.
For the latest information and updates, please visit:
www.toshiba-tro.de
Other documentation
In addition to this user’s guide, Toshiba provides:
15
Page 16
Introduction
16
Safety icons
❖Getting Started Booklet
❖Software License Agreement booklet
❖Software License Information booklet
❖Safety Instruction Guide booklet
❖Warranty booklet
Safety icons
Read all safety instructions carefully. Make sure you understand
them before using the Toshiba Magnia SG20 Appliance Server.
This guide contains the safety instructions that must be observed
in order to avoid personal injury or damage to your Magnia SG20.
The safety instructions have been classified according to the
seriousness of the risk, and the following icons highlight these
instructions:
DANGER: This icon indicates the existence of a hazard that could
result in death or serious bodily injury if the safety instruction is
not observed.
CAUTION: This icon indicates the existence of a hazard that could
result in damage to equipment or property if the safety instruction
is not observed.
WARNING: This icon indicates the existence of a hazard that could
result in bodily injury if the safety instruction is not observed.
Page 17
NOTE: This icon indicates information that relates to the safe
operation of the equipment or related items.
It is extremely important that basic safety practices are followed
when installing and maintaining the system.
Other icons used
Additional icons highlight other helpful or educational
information:
TECHNICAL NOTE: This icon highlights technical information
about the Toshiba Magnia SG20 Appliance Server.
HINT: This icon denotes helpful hints and tips.
Introduction
Service options
17
DEFINITION: This icon indicates the definition of a term used in
the text.
Service options
Toshiba offers a full line of warranty options and service
programs. Refer to the warranty and service material included
with the Magnia SG20 .
Toshiba also offers accessories to enhance server performance.
These range from extra cables to more complex items like an
optional hard disk drive or a wireless device.
Page 18
Introduction
18
Maintenance contracts
Maintenance contracts
Periodic maintenance and inspection is essential to keeping the
Magnia SG20 fully operational. Toshiba recommends taking out a
maintenance contract for support of the Toshiba Magnia SG20
Appliance Server.
Toshiba also offers a Remote Health Monitoring Service (This
service is not available in all countries. Please check your local
Toshiba representative, if this service is available). This service is
designed to remotely monitor health information about your
Magnia SG20. By monitoring your device remotely, Toshiba can
ensure problems are identified early, often before they result in
system downtime.
Page 19
Chapter 1
Getting Started
This chapter provides a written quick start procedure. In
addition to explaining how to connect the Toshiba Magnia
SG20 Appliance Server and install the software, it introduces
the unit’s features, and identifies each component.
What is the Toshiba Magnia SG20 Appliance
Server?
The Toshiba Magnia SG20 Appliance Server is a device that
allows you to quickly connect computers to form a single
system through a built-in wired or wireless network. It
provides all the basic networking capability you need to
support small groups, a home office, or small business,
including: file sharing, printer sharing, Internet gateway, and
local intranet.
The Magnia SG20 is:
❖Simple to use and setup
❖Dedicated to a limited, but specific purpose
❖Extremely reliable
19
Page 20
Getting Started
20
Quick start procedure
Quick start procedure
If you have already planned your network and are an
experienced computer user, this section provides all the
information you need. Otherwise, read “Planning your
network” on page 67 before installing the Magnia SG20, and
begin the installation process with “Unpacking the Magnia
SG20” on page 21.
The basic steps for installing the Magnia SG20 are:
1Unpack all components.
2Assemble the additional components you will need:
network cables or wireless network card for client
computers, printer cable (if you’re connecting a network
printer), and telephone cable or Ethernet
connecting to the Internet).
3Locate and identify all ports.
For more information, see “Finding your way around” on
page 23.
®
cable (for
4Turn on the Magnia SG20.
5Connect the first client computer.
6Connect a printer to the parallel port on the Magnia SG20
(optional).
7Connect the Magnia SG20 to your Internet connection
(such as phone line to the modem, Ethernet connection
from cable or DSL modems to the public Ethernet port).
8Run the Client Setup Wizard on the client computer.
(Insert the Toshiba Magnia SG20 “Client Setup- and
Documentation CD”. The CD program runs
automatically.) Select the option Connect this PC to your
Magnia SG20.)
9Configure the Magnia SG20. (When you configure the
first client computer, the Server Setup Wizard runs
automatically after the Client Setup Wizard has finished.)
Page 21
Unpacking the Magnia SG20
10 Connect the rest of the client computers and run the
Client Setup Wizard on each.
Before you use the Magnia SG20, remember to register it
with Toshiba. If you’re an experienced user, see “Features”
on page 49.
The rest of this chapter explains each of these steps in more
detail.
Unpacking the Magnia SG20
1Unpack the Toshiba Magnia SG20 Appliance Server kit.
In addition to this guide, you should have:
❖Toshiba Magnia SG20 Appliance Server
❖Toshiba Magnia SG20 Appliance Server “Client
❖Modem telephone cable
❖Modem adapter (depending on country)
SG20 with ISDN:
❖ISDN Adapter cable
If any items are missing or damaged, notify your dealer
immediately.
Page 22
Getting Started
22
You will also need
For a detailed description of each component, see “Finding
your way around” on page 23.
You will also need
❖Network cables or wireless devices for connecting client
computers to the Magnia SG20, and for connecting the
Magnia SG20 to the Internet
❖Printer cable if connecting a printer to the parallel printer
port
Page 23
Finding your way around
Finding your way around
This section explains the physical connections and screen
displays of the Magnia SG20.
Front of the Magnia SG20
LCD display
Status scroll button
Power/Shutdown button
Locating the LCD display, status and power buttons
❖The LCD display indicates that the Magnia SG20 is on,
provides access to the public and private network IP
addresses, and displays warnings if any of the hardware
is at the point of failure.
Getting Started
23
You can configure the display to provide information about
the status of your Magnia SG20 such as: modem / ISDN
status, the date and time the last backup was performed, the
availability of software upgrades, and so on.
❖The Status scroll button allows you to scroll through the
information displayed on the LCD display.
❖The Power/Shutdown button turns the Magnia SG20 on
and off. When you turn off the Magnia SG20, a message
prompts you to press the button again as confirmation.
Page 24
Getting Started
24
Finding your way around
Back of the Magnia SG20
Public Ethernet port
LAN ports
Wireless LAN slot
Reset
AC socket
Expansion port
Modem or ISDN port
(depending on model)
Fan
Printer port
Magnia SG20 ports
❖The public Ethernet port connects the network to the
Internet via a cable modem, DSL modem, external ISDN
modem or an existing local area network (LAN). For
more information about connecting the Magnia SG20 to
a corporate network, see “Corporate environment” on
page 72.
❖The LAN ports provide a built-in switch for connecting
the individual client computers. For more information
about adding a computer to the network, see
“Configuring the first client computer” on page 30.
DEFINITION: The Toshiba Magnia SG20 Appliance Server is a
computer through which your local area network (LAN) connects
to the Internet.
Each computer connected to the Magnia SG20 is called a client.
❖The expansion port enables you to add a hub or switch
to support a larger network with more client computers.
❖The modem / ISDN port (depending on the SG20 model
you have) allows the Magnia SG20 to dial out to the
Internet, and a client computer to dial into the Magnia
SG20. For more information about using the Magnia
Page 25
Getting Started
Turning on the Magnia SG20
SG20 modem or ISDN card, see “Stand-alone with
modem connection” on page 61 or “Stand-alone with
ISDN connection” on page 62.
❖Installing an 802.11B/Wi-Fi
card into the wireless LAN slot enables the Magnia
SG20 to provide access to client computers that have
802.11B/Wi-Fi networking capability.
❖The reset button resets the Magnia SG20 CPU and
restarts the system. For information, see “Problems when
you turn on the Magnia SG20” on page 245.
❖The AC socket connects the Magnia SG20 to AC power
(100/240 volt, 50/60 Hz line).
❖The fan provides cooling to the power supply.
❖The parallel printer port connects a printer to the
Magnia SG20. For more information about adding a
printer to the network, see “Connecting a printer to the
Magnia SG20 (optional)” on page 27.
TM
wireless LAN PCMCIA
25
Turning on the Magnia SG20
Place the Magnia SG20 where you can easily access the back
panel. Connect the black power cable to the socket on the
back of the Magnia SG20 and then to a wall outlet.
Connecting the power cable
The Magnia SG20 powers up in a few moments.
Page 26
Getting Started
26
Connecting the first client computer using the seven LAN ports
During the startup process, the Magnia SG20’s LCD displays
a “warming up” message.
When the startup process is complete, the LCD displays a
date and time message.
The Magnia SG20 is ready for you to connect the first client
computer.
Connecting the first client computer using the
seven LAN ports
The first step in setting up your Magnia SG20 is to connect a
client computer and configure the computer to access the
server.
Using the network cable, connect a desktop or notebook
computer to one of the seven LAN ports of the built-in switch
on the back of the unit.
LAN ports
A client connected to the Magnia SG20
Page 27
Getting Started
Connecting a printer to the Magnia SG20 (optional)
Connecting a printer to the Magnia SG20
(optional)
An important feature of the Magnia SG20 is that it allows all
users on the network to share the same printer, rather than
having a printer connected to each individual computer. Each
user can submit print jobs, which will be queued on the
Magnia SG20 to be printed in the order received.
Connect the printer’s data cable to the Magnia SG20’s
parallel printer port.
Parallel port
27
A printer connected to the parallel port
The Magnia SG20 supports both the direct connect parallel
printer connection, or a network printer connection. If you
have a network printer, you can configure the Magnia SG20
to send print jobs to this network printer instead of
connecting it directly to the server. If you are connecting a
printer directly to the Magnia SG20’s parallel printer port,
you don’t need to configure the printer on the Magnia SG20.
If the printer is a network printer, connected to a local
network connection, you will have to configure the Magnia
SG20 to redirect print jobs to the printer. See “Configuring a
Shared Printer” on page 174.
Whether you have a network printer or a parallel printer,
Magnia SG20, you will have to install the printer on each of
the client computers using the Add Printer Wizard. See
“Connecting a printer to the Magnia SG20 (optional)” on
page 27.
Page 28
Getting Started
28
Connecting to the Internet
Connecting to the Internet
You have several options for connecting the Magnia SG20 to
the Internet..
SG20 Modem model:
Modem port
Public Ethernet port
Options for connecting to the Internet
SG20 ISDN model:
ISDN
ISDN port
Public Ethernet port
Options for connecting to the Internet
CAUTION: Do not connect an analog cable to the SG20!
Page 29
Getting Started
Connecting to the Internet
❖Use the public Ethernet port for a broadband connection
(such as cable or DSL) or a corporate LAN. See
“Broadband connection” on page 36 for detailed
instructions.
❖If broadband access is not available, you may connect the
server to a phone line and use a dial-up, phone-based ISP
(Internet Service Provider). See “Dial-up connection” on
page 37 for detailed instructions.
NOTE: If you do not already have access to the Internet in some
way, you will need to obtain an account with an Internet Service
Provider.
29
Page 30
Getting Started
30
Configuring the first client computer
Configuring the first client computer
The Magnia SG20 "Client Setup- and Documentation CD"
automatically sets up your client computer to access the
Magnia SG20. Specifically, it:
❖Helps to install a network adapter on your PC (if needed)
❖Sets up the network configuration
❖Creates a user account on your PC and the server
❖Maps drive G: on the PC to your personal directory on
the Magnia SG20
❖Maps drive H: on your PC to the public directory on the
Magnia SG20
Follow these steps:
1If it’s not on already, turn on the client computer. If it is
on, close all other applications to avoid a potential loss of
data.
2Insert the Magnia SG20 "Client Setup- and
Documentation CD" into the CD-ROM drive on the
client computer.
The Magnia SG20 "Client Setup- and Documentation
CD" menu appears.
3Select Connect this PC to your Magnia SG20.
The setup wizard runs automatically and displays the
Welcome screen.
Page 31
Getting Started
Configuring the first client computer
❖This wizard automatically configures your computer for
access to the Magnia SG20.
NOTE: The “Client Setup- and Documentation CD" will
automatically change your client computer’s networking
configuration. If you do not want to have your configuration
modified by the “Client Setup- and Documentation CD", click
Cancel.
4Click Next.
The setup wizard examines the system and briefly displays a
setup screen.
Then the setup wizard displays the User account information
screen.
31
Sample User account information screen
5Enter your personal information.
The logon name is the name you will type every day to log in
to your PC and to the network. Pick a name that is easy to
remember. If you already have a user account set up on your
client computer, you can use this account.
Page 32
32
Getting Started
Configuring the first client computer
Logon names are conventionally flastname where “f” is the
first initial of the first name, and “lastname” is the last name of
the user. However, you may use any combination of letters
and numbers you wish.
❖Your password can be any combination of letters and
numbers. Make sure it’s a name you will be able to remember,
but not something like your birthday or nickname that others
can easily guess.
NOTE: The Administration password changes to match the first
user’s password.
After you’ve entered the personal information, the Configure
Now screen appears.
6Click Next to continue answering the questions about
configuring the Magnia SG20’s Internet connection.
Your system may restart, after which the setup wizard
automatically completes the network setup of your computer.
After restarting, the setup wizard displays the Client Setup
Wizard screen, and the configuration process will complete
without further interaction.
Page 33
Getting Started
Configuring the Magnia SG20
Configuring the Magnia SG20
The first time you run the Client Setup Wizard, it
automatically continues with the Server Setup Wizard
Welcome screen. The Server Setup Wizard performs the
initial configuration of your server. Configuration choices
you make during this server setup process can always be
changed later through the server’s Administration Web
interface.
If you need to run the Server Setup Wizard manually, simply
use your web browser on a client connected to the Magnia
SG20 local network, and use the following URL:
http://192.169.1.1:8282/wizard.
The setup wizard will ask you to set these options:
❖Security mode (“Ease-of-Use” or “High Security”)
❖System date and time (Locale)
❖Internet connection (Cable, DSL or telephone)
33
Click Next and follow the instructions on the screen to
prepare the Magnia SG20.
Security modes
The security mode screen appears.
The Magnia SG20 supports two security modes:
❖Ease-of-Use mode allows you to create user accounts on
the Magnia SG20 at any time by running the Client Setup
Wizard. All user accounts have access to basic server
management (administrative) functions using the
Administration Web site.
Page 34
34
Getting Started
Configuring the Magnia SG20
DEFINITION: Each person who uses the network must have a user
account set up for them. User accounts determine access to
personal files, data, and server administration.
User accounts are level 1, 2 or 3.
Level 1 users have no special account privileges,
level 2 users can access basic server management functions, and
level 3 users have access to all network features.
❖High Security mode requires you to set up new user
accounts before you run the setup wizard on the client
computer.
With High Security mode, you must assign access
privileges (level 1, 2 or 3) for each user.
You may always change the server’s security mode after your
network computers are set up.
Magnia SG20 locale
The wizard automatically sets its date and time to that of the
client computer you’re using to set up the server.
If these values are incorrect, enter the proper date, time, and
time zone for the Magnia SG20.
You also have the opportunity to set the system language,
which is the local language you wish to use on the LCD
screen. Select this from the list of available languages in the
drop-down box.
You also have the opportunity to set the system code page.
Select this from the list of available code pages in the
drop-down box
Page 35
Getting Started
Configuring the Magnia SG20
35
Internet connection information
You can configure your Magnia SG20 to access the Internet
through your broadband or modem / ISDN connection.
To configure your Magnia SG20 to access the Internet
through your broadband or dial-up connection, select Ye s. If
you do not wish to set up the system for Internet access at this
time, select No and click Next. (You can always configure
your Internet access using the Administration Web interface
at a later time.) If you select No, your server setup is
complete.
To configure Internet access:
1Enter the Internet connection information such as:
❖Server name
❖Primary and secondary DNS
❖User ID and password
If you’re unsure how to configure your Internet connection,
ask your Internet Service Provider (ISP) to help you.
NOTE: The setup wizard automatically takes you through setting
up the Toshiba Magnia SG20 Appliance Server only once.
To change the configuration, use the Administration Web site. To
access the site, click the Admin icon on your desktop.
If you selected Yes, the Internet connection choice screen
appears.
2Select what type of Internet access you will be using.
Broadband access support includes:
❖Cable modem or corporate network connection
❖DSL with Ethernet modem (DSL modems connected
with USB are not supported)
Page 36
36
Getting Started
Configuring the Magnia SG20
❖External ISDN modem
For broadband connections, continue at “Broadband
connection” on page 36. Alternatively, you can select phone-
or ISDN-based access to the Internet using the modem /
ISDN port. Continue at “Dial-up connection” on page 37.
Broadband connection
For a broadband connection, the following screen appears.
1Select ISP address type.
Determine whether your ISP uses a fixed IP address (provided
by your ISP) or is set up to assign the addresses whenever
your computer connects. If you don’t know, try the DHCP
option or call your ISP for assistance.
If you select Static IP, you will be asked to enter your IP
address and subnet mask. These are sets of numbers joined
with periods, like 192.168.123.12, and 255.255.255.0. You
will also need to enter the primary DNS, which is an IP
address like the above examples.
Sample ISP Static IP address screen
Page 37
Getting Started
Configuring the Magnia SG20
2Enter the secondary DNS and Gateway addresses, if your
ISP provides them. Otherwise, leave these fields blank.
Click Next to continue.
If you selected DHCP on the ISP address type screen, the
computer name screen appears. This screen assigns the
Magnia SG20 a specific computer name that is used only
when communicating with your ISP’s DHCP server.
3If your ISP has provided a specific computer name, type
the name in the computer name field. Otherwise, leave
the field empty.
If you leave the computer name field empty, the server
automatically assigns a computer name.
When configuring broadband using DSL, you can also
enter a username and password. This is used if your ISP
uses PPPoE for its connection protocol.
DSL configuration also allows you to select the idle
connect timeout value. Don’t change the idle connect
timeout value from the default “Never” unless you pay
for DSL connect time by the minute.
37
4Click Next to continue.
A verification screen appears.
5If all entries are correct, click Next to save your settings.
6Click Finish to end the server setup process.
Dial-up connection
NOTE: Some phone-based ISPs require special software to access
their networks. These ISPs include America Online
ISP that requires advertisements to be downloaded and displayed
on your client computer while connected. These ISPs cannot be
used with the Magnia SG20.
For a dial-up connection:
®
, and any free
Page 38
38
Getting Started
Configuring the Magnia SG20
1The setup wizard requests information specific to
phone-based access. Enter this information, including the
phone number you use to connect to your ISP and the
account name and password used to validate access.
2When you have completed your dial-up entries, a
verification screen appears. If everything is correct, click
Next.
Page 39
Getting Started
Configuring wireless access
Configuring wireless access
The Magnia SG20 offers a built-in wireless access point
option. This option enables you to use the server as a wireless
access point for your local network. With this option, you can
provide both wireless 11-Mbit and wired 100-Mbit local
network access.
Wireless clients can easily access your network, with all of
the same features and capabilities as clients directly wired to
the seven internal LAN ports. Using the wireless access point
option provides immediate, easy and fast expansion of your
network with unparalleled flexibility.
To make your Magnia SG20 work as a wireless access point,
purchase the Toshiba wireless PC card (optional). This is an
easy customer installable feature.
Determining if wireless access point is installed
To determine if the wireless access point option has been
installed on your Magnia SG20, open the Administration
Web interface, and click the Network tab. If wireless access
point is not installed, a screen indicating that wireless access
point is not available appears.
39
If wireless access point is installed, a configuration page
appears that enables you to configure the wireless features.
Configuring wireless features
When the wireless access point option is installed in the
Magnia SG20, wireless access should be possible using the
configured defaults. However, it is recommended that you
review the wireless configuration and modify it as necessary.
1Open the Administration Web site, click the Network
tab, then select Wireless.
The wireless configuration screen appears.
Page 40
40
Getting Started
Configuring wireless access
2Select the Enable Wireless Access Point check box to
enable wireless access. Clear the check box to disable
wireless access.
3In the Network Name box, enter your network name
(sometimes known as the ESSID).
Each wireless client is configured using the same
network name. If there is more than one wireless access
point, the network name determines which access point
each wireless client uses.
4In the Channel box, select which radio frequency to use
for wireless communications.
This same frequency must also be specified in each
wireless client’s configuration.
5Select the Enable Data Encryption check box to
encrypt information sent between wireless clients and the
Magnia SG20. Clear the check box to disable encryption.
This feature is known as Wired Equivalent Privacy
(WEP).
6If you enabled data encryption in step 5, click the
Configure hyperlink next to the Enable Data
Encryption check box to set up or modify the required
encryption keys (passwords).
See “Configuring Wired Equivalent Privacy (WEP) keys”
on page 41 for further instructions.
7Select the Enable Access Control check box to specify
the wireless clients that can access your network, using
each client’s unique network card MAC address.
This security feature allows only the specified clients to
access the network through the wireless access point. See
“Configuring access control” on page 43 for further
instructions.
8Select the Enable SSL (Secure Sockets Layer) check box
to use HTTPS (Secure Hyper Text Transfer Protocol) to
Page 41
Getting Started
Configuring wireless access
encrypt your usage of the Administration Web Site and
the Digital Central Web Site.
The primary purpose of this feature is to add another
layer of security to help prevent an unauthorized user on
your wireless network from changing settings in the
Administration Web Site or Digital Central Web Site.
There are additional advanced wireless configuration options.
To view and modify these options, click the Advanced Settings hyperlink next to the Enable Wireless Access Point
check box.
Configuring Wired Equivalent Privacy (WEP) keys
Encryption keys are passwords that are used to ensure privacy
when transferring wireless data. To use WEP encryption in
your wireless network, all wireless client computers must
have the encryption feature installed and enabled, and they
must use the same encryption key as the Magnia SG20.
This feature enables you to configure up to four keys, then
select which key to enable. This makes it convenient to
change the key periodically, without disrupting service while
configuring new keys.
41
1Open the Administration Web site, click the Network
tab, then the Wireless tab, then click the Configuration
link next to the Enable Data Encryption box.
2Select either 13-digit Alphanumeric Value or 26-digit
Hexadecimal Value format for the encryption keys.
The default is alphanumeric. Typically, there is no reason
to change this setting.
3Enter up to four encryption keys in the Key fields as
follows.
❖When your wireless interface supports 64-bit
encryption and you selected alphanumeric format in
step 2, enter a five-digit alphanumeric value using
letters a through z and numbers 0 through 9 (for
example, SECU1).
❖When your wireless interface supports 64-bit
encryption and you selected hexadecimal format in
step 2, enter a ten-digit hexadecimal value.
❖When your wireless interface supports 128-bit RC4
encryption and you selected alphanumeric format in
step 2, enter a 13-digit alphanumeric value using
letters a through z and numbers 0 through 9 (for
example, SECURITY12345).
Page 43
❖When your wireless interface supports 128-bit RC4
encryption and you selected hexadecimal format in
step 2, enter a 26-digit hexadecimal value.
4Select the key you wish to enable at this time.
5Click Apply to save the changes.
Configuring access control
You can control wireless access to your network by
specifying each wireless client’s MAC address. MAC
addresses are 16-digit hexadecimal identification numbers
assigned to networking devices, such as adapters, at the
factory. Each adapter has a unique MAC address that cannot
be changed. The MAC address is usually printed on a label on
the back of the adapter.
Limiting network access to specific MAC addresses provides
additional security and improves network performance by
filtering extraneous traffic.
Getting Started
Configuring wireless access
43
1Open the Administration Web site, click the Network
2Make sure the Enable Access Control check box is
3To add a new MAC address to the list, enter the 16-digit
4To delete a MAC address from the list, click the address
5Click Apply to save the changes, otherwise click Cancel.
Using SSL
By enabling SSL (Secured Sockets Layer), the main URLs
for the Administration Web Site and the Digital Central Web
site will be redirected to an HTTPS (Secure HTTP) Web site.
HTTPS will encrypt your connections to these sites, thus
tab, then select Wireless.
selected, then click the Configuration link next to it.
The MAC address configuration screen appears.
value in the New MAC Address field, then click Add.
you wish to delete, then click Delete.
Page 44
44
Getting Started
Configuring wireless access
making your communication more secure. In particular, your
user name and password, which you enter to access certain
sensitive settings, will be encrypted. This adds one more
layer of wireless security should an unauthorized user access
your wireless network.
The next time you request either Web site once SSL is
enabled, you will be redirected to the corresponding HTTPS
Web site. The Administration Web Site,
http://myserver:8282/, will redirect to https://myserver:8383/.
The Digital Central Web Site, http://myserver/digital/, will
redirect to https://myserver/digital/.
Whenever you access a secured Web site, you might see the
following Security Alert message box. You can simply click
Yes to proceed to the Web site.
You will also be presented with a second security alert which
indicates that the Magnia SG20 is not on your list of trusted
certificate authorities.
You can simply click Yes to proceed to the Web site.
However, to avoid this alert in the future, the Microsoft
Internet Explorer browser will allow you to click View Certificate, and then click Install Certificate... and follow
the wizard instructions from there. See your browser’s
documentation or help text for help with this on your browser.
Advanced wireless configuration
The wireless access point feature provides several advanced
configuration options. These options should not typically be
modified. However, if you are an experienced wireless
network administrator managing a multiple access point
environment, you may wish to modify these settings.
1Open the Administration Web interface, click the
Network tab, select Wireless, then click the Advanced
Settings link.
The Advanced Configuration screen appears.
Page 45
Getting Started
Configuring wireless access
Select the Reject clients using the network name ANY box
to reject connections from wireless clients with a network
name (ESSID) of “ANY.” If you clear this check box, the
Magnia SG20 accepts connections from wireless clients with
a network name of “ANY,” in addition to wireless clients with
a network name that matches the configured local network
name. (See “Configuring wireless features” on page 39 for
information on configuring the local network name.)
The Distance between access points option prevents overlap
of access point service regions when multiple access points
are used. This value should not be changed unless the Magnia
SG20 is part of a network of wireless access points.
The Multicast Rate option applies to multicast
environments, which exist in some corporate networks that
have multiple access points. Typically, this value should not
be changed, as the default multicast rate of 2 Mbit/s is
supported by all wireless network interfaces. However, you
may want to use higher multicast rates when all of the
following conditions exist:
45
❖Your network environment includes wireless Turbo PC
Cards only
❖The physical placement of access points was based on the
objective of creating a high-performance wireless
infrastructure with maximum data throughput, regardless
of the total number of access points required to build
such a network
❖All locations where wireless devices are operated have
been verified with the Client Manager tool to provide a
communications quality that is rated “Excellent” or
“Good”
Page 46
Getting Started
46
Connecting and configuring other client computers using the
seven LAN ports
Connecting and configuring other client
computers using the seven LAN ports
When you’ve finished configuring the Magnia SG20:
1Connect the other client computers, each to one of the
LAN ports on the Magnia SG20.
LAN ports
An example of a typical local network
The client computers connected to the Magnia SG20 can use
different versions of the Windows® operating system. You can
also connect Macintosh computers to the Magnia SG20.
Page 47
Connecting and configuring other client computers
using the seven LAN ports
2For PCs, use the Magnia SG20 "Client Setup- and
Documentation CD" to configure each additional client
computer.
To configure a PC manually, see “Manually Configuring
Clients for the Magnia SG20” on page 261 for more
information.
To configure a Macintosh, see “Configuring a Macintosh as a
Client” on page 291 for more information.
Once setup is complete, the client computer starts your Web
browser and displays the Administration Web site if you are
the first user, or it displays the preinstalled intranet site if you
are a subsequent user.
This intranet site is fully customizable via the Administration
Web site. For more information, see “Using Your
Preinstalled Intranet Site” on page 231.
The Magnia SG20 maintains an internal intranet for the
exclusive use of the computers connected to the Magnia
SG20. The intranet is not available to outside systems.
Getting Started
47
HINT: Before using the Magnia SG20 or accessing any external
Internet services, Toshiba recommends that you purchase a virus
detection program. Viruses have become a danger to all operating
systems and can lurk anywhere. They can range from small
annoyances to truly destructive events.
A virus detection program on your client computers automatically
check the files you download from the Internet. You’ll need to
periodically update this program, but as long as you’ve got the
latest version, your clients should be virus-free.
For more information about setting up client computers and
user accounts, see “Managing user accounts” on page 165.
Page 48
Getting Started
48
Ways to use the Magnia SG20
Ways to use the Magnia SG20
The Toshiba Magnia SG20 Appliance Server provides the
following networking features:
❖File sharing: You can store files on the server’s hard disk
drives instead of on your local computer. These files are
available to any other computer connected to the
network. Files stored in your personal directory are
accessible to your client computer only when you are
logged on with your user account. Files can also be
stored in a public directory that is accessible to all users.
❖Print sharing: The same printer can serve all computers
connected to the network.
❖Internet gateway: All network computers can access the
Internet through the Magnia SG20. You can surf the
World Wide Web, send and receive email, and use other
Internet services.
❖Wireless networking: The optional internal wireless
access point in the Magnia SG20 establishes a fast,
secure wireless network for all your clients. Mobile
systems such as notebook computers can be used
anywhere, and even desktop computers become easier to
manage and move because a wired networking
infrastructure is no longer required.
❖Intranet service: You can customize the content of your
preinstalled intranet Web pages, which are stored in the
Magnia SG20. The pages include: Welcome page (a good
place for your mission statement), Company News (your
own electronic newsletter), Upcoming Events (an
electronic bulletin board), Docs and Forms (special
procedures), and Company Links (your favorite Web
links).
❖Scheduled Internet data backups: The Magnia SG20
provides a feature allowing you to back up your data on
an external FTP site of your choosing on a scheduled
basis.
Page 49
Features
In addition to being easy to set up and administer, your
Toshiba Magnia SG20 Appliance Server provides:
❖Firewall service: You don’t have to worry about
❖Scheduled data backup: You can schedule automatic
❖Data redundancy: You can use your second hard disk
Getting Started
Features
someone accessing your computers illegally over the
Internet. The Magnia SG20 comes with a built-in firewall
to protect your data.
backups of your important data on a scheduled time
frame of your choosing. It’s a good idea to back up
regularly, especially if the Magnia SG20’s hard disk
drives contain important information.
drive to back up the the primary drive. You can take a
snapshot of your main hard disk every night, so that if
anything goes wrong you can simply switch drives.
49
NOTE: The release of the Health Monitoring Service is being
investiagted for the European market (when the service is
launched, this can be done through a software upgrade).
❖Software upgrades: As software upgrades or new
features become available, you can download and install
them from the Internet quickly and easily.
❖Email: The Magnia SG20 comes with local email
services. Every user added to the system can exchange
email with other local network users. You can also
establish Internet email services, and have your domain’s
email retrieved to the Magnia SG20, or clients can access
an external email service directly through your server’s
Internet gateway.
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Getting Started
50
What to read next
What to read next
Every LAN has someone who configures the network
equipment, assigns email addresses, and sets up network
users. This person is the network administrator.
If you are the network administrator, refer to “Setting Up
Your Local Area Network” on page 67 to continue setting up
your system.
If you are a network user, the only chapter in this book you
will need is “Using the Network” on page 51.
Page 51
Chapter 2
Using the Network
A network is a group of computers connected together so that
they can share services such as printers, files, disk space and
backup. Your Toshiba Magnia SG20 Appliance Server
provides networking services to all the computers connected
through the private Ethernet
through the optional built-in wireless network. These
computers are called “clients.”
®
LAN ports on its back panel, or
After your client computer has been connected to the Magnia
SG20, it needs to be configured with the Magnia SG20
"Client Setup- and Documentation CD". Your network
administrator may do this for you. Then each time you start
your computer you can automatically connect to the Magnia
SG20. The process of connecting to the server is called
“Logging in.”
51
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Using the Network
52
Logging in to the network
Logging in to the network
When you start your computer, you will be asked for a user
name and password to connect to the server. Both your client
computer and the Magnia SG20 check your user name and
password entries to make sure that you are an authorized user
of the system. Therefore, the user name and password for
your client computer must match the user name and password
registered with the Magnia SG20 exactly.
Sample login screen
The various Microsoft
manage user names differently.
The Microsoft
Windows
names in separate files on the computer’s hard disk. They do
not have elaborate security, and therefore allow you to cancel
the login process by clicking Cancel or pressing the
key on the keyboard. If you cancel the login process on the
Windows
access to the client computer only, you will not be logged in
to the Magnia SG20 and, therefore, will not have use of its
resources.
The Windows NT
operating systems have sophisticated security and user
management features. They will not allow you to access the
client computer without entering a user name and password.
®
®
Me operating systems each maintain their user
®
95, 98, or Me operating system, you will have
®
Windows® operating systems
Windows® 95, Windows® 98, and
®
, Windows® 2000 and Windows® XP
Escape
Page 53
Types of users
Your Magnia SG20 categorizes user accounts by different
types of administrative access permissions, identified by their
access (or security) level.
❖Level 1 users cannot use the Administration Web site to
configure the Magnia SG20. This access level is only
used if your Magnia SG20 is configured in High Security
mode.
❖Level 2 users have limited access to the Administration
Web site but lack security clearance to change sensitive
settings. The Magnia SG20 is preset to Ease-of-Use
mode, in which Level 2 is the default security level.
❖Level 3 users have full access to all functions on the
Administration Web site. The network administrator is a
level 3 user, and is automatically assigned to the first user
that is set up on the Magnia SG20.
Using the Network
Types of users
53
Notes for systems with Windows NT, Windows 2000 and
Windows XP operating system
TECHNICAL NOTE: If you have a pre-existing network setup, you
should consider manually configuring clients.
See “Manually Configuring Clients for the Magnia SG20” on
page 261 rather than using the "Client Setup- and Documentation
CD".
The Windows NT, Windows
systems also have different types of users. This is important
because, when you log in to your client computer, you are
actually logging in to the Magnia SG20 as well. Furthermore,
your user name has a user type associated with it on both the
client computer and the Magnia SG20.
2000 and Windows XP operating
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Using the Network
54
Placing files on the network
Both operating systems have a default user name called
“administrator” that has been granted administrator rights and
can change sensitive settings.
The Magnia SG20 "Client Setup- and Documentation CD"
can only be run by a user name that has administrator rights.
On Windows 2000 and Windows XP, it creates a user account
with administrative rights. On Windows NT, the account
created does not have administrative rights.
As a result your user name and password on your client
computer may have administrator rights in the
Windows NT/Windows
systems, but the same user name and password on the Magnia
SG20 may not.
Equally, your user name and password may lack
administrator rights on your client computer, but have level 3
access rights on the Magnia SG20.
2000/Windows XP operating
Placing files on the network
When you store data on your local computer, this information
is usually stored in files on the computer’s hard disk. Later,
when you want to work on the information again, you open
these files and can modify, print, or use the data. Information
stored on your local computer is normally accessible only
when you are using your computer.
The Magnia SG20 can act as a central file server, allowing
you to save files on the Magnia SG20 instead of your local
computer. Saving files on your server can have several
advantages:
❖Extra Storage: If the hard disk on your local computer is
almost full, you can save information to the Magnia
SG20. The Magnia SG20’s hard disk becomes an
extension of your computer, providing extra storage
when needed.
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Using the Network
Placing files on the network
❖Data Backup: Because the information on your Magnia
SG20 is centrally located, copies of everyone’s work can
be copied to a remote location, such as the Internet. This
type of data backup provides an extra sense of security. If
something happens to your disk or a file is accidentally
deleted, you can retrieve the file from the backup copy.
The Magnia SG20 can even act as a backup device itself.
❖File Sharing: A public area is provided on the Magnia
SG20’s hard disk where you can place files that need to
be shared with other computers on the network. This
“scratch pad” area makes it easy to transfer information
between network users.
Each user account created on the Magnia SG20 has its own
folder in which to place files. This folder is private, and cannot
be viewed by other users (except for the network
administrator, who can view any files, including those in
private account folders). These folders are named after the
user account. For example, the account “jsmith” would have a
private folder named “jsmith.”
55
An additional public folder is provided on the server. Anyone
can create, modify, or delete files in this folder.
When your client computer is configured for access to the
network, the setup wizard automatically creates your
account’s private folder as a special mapped disk drive. It also
maps the second hard disk drive to the public folder on the
Magnia SG20. These drives look just like the C: drive on
your computer, but have a different letter.
You can access these drives from your computer using My
Computer, Windows Explorer or by browsing any file
selection dialog in an application.
If your computer has not been set up using the Magnia SG20
"Client Setup- and Documentation CD", you can still access
the files on the Magnia SG20 using Network Neighborhood
(or My Network Places). By browsing using this utility, you
can see the Magnia SG20 (named “Myserver” as the default
name).
Page 56
Using the Network
56
Sharing files
Double-click the Myserver icon to show the folders available
for access, including your private folder and the public folder.
Storing files on the server
Storing files on the server is easy. Simply copy files from the
folder in your local client computer to the Magnia SG20. You
can also access these files directly with applications such as
word processors, spreadsheets, database applications, and
other programs, by simply specifying that the files reside on
the private or public drive.
To gain access to the files on the Magnia SG20, you must be
logged in to your local client computer, and your login
account must match the account established on the Magnia
SG20. If you used the setup wizard, these accounts were
established automatically. However, if you have multiple user
accounts on your client computer, the account you use when
you log in determines which files you see on the Magnia
SG20.
Sharing files
A basic use of the Magnia SG20 is for file sharing. Each
client computer connected to the Magnia SG20 can access
not only its own hard disk drive(s), but also two special areas
on the Magnia SG20’s hard disk drive. The two areas are:
❖\public, which is used to store shared files and documents
to which all network users have access
❖\personal, which is used to store personal files and
documents to which only the individual client computer
has access
To view these areas:
1Open the Windows
My Network Places folder).
2Select the Magnia SG20.
®
Network Neighborhood folder (or
Page 57
Using the Network
Sharing files
Sample Network Neighborhood screen
The default name for the Magnia SG20 is “Myserver.”
3Locate the \personal and \public drive in your local My
Computer folder.
57
These folders are mapped drives that point to an area on
the Magnia SG20.
Sample My Computer screen
Page 58
58
Using the Network
Sharing files
To map drives to these areas without using the Magnia SG20
"Client Setup- and Documentation CD", follow the
instructions based on your operating system.
Mapping drives using the Windows 95 and Windows 98
operating system
1Double-click the Network Neighborhood icon on the
Desktop.
2In the Network Neighborhood window, double-click the
Magnia SG20 icon (usually labeled “Myserver”).
3Click the folder labeled Personal.
4From the File menu, select Map Network Drive….
5Select from the drop-down list the drive letter you wish to
map to your personal folder on the Magnia SG20, select
the Reconnect at logon check box, and click OK.
6Repeat steps 3-5 to map the folder labeled Public.
Mapping drives using the Windows Me operating system
1Double-click the My Network Places icon on the
Windows Desktop.
2The Network Places window appears.
3From the Tools menu, select Map Network Drive….
4In the box labeled Drive, select from the drop-down list
the letter you wish to map to your personal folder on the
Magnia SG20.
5In the box labeled Path, type
If the name of your Magnia SG20 has been changed from
the default “Myserver,” substitute the new name.
6Check the Reconnect at logon check box, and click OK.
7Repeat steps 1-6 to map the public drive. For the path
name type
\\Myserver\public.
\\Myserver\personal.
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Using the Network
Sharing files
59
Mapping drives using the Windows NT operating system
1Double-click the Network Neighborhood icon on the
Desktop.
2In the Network Neighborhood window, double-click the
Magnia SG20 icon (usually labeled “Myserver”).
3Click the folder labeled Personal.
4From the File menu, select Map Network Drive… .
5Select from the drop-down list the drive letter you wish to
map to the personal folder on the Magnia SG20, check
the Reconnect at logon check box, and click OK.
6Repeat steps 1-5 for the folder labeled Public.
Mapping drives using the Windows 2000 operating system
1Double-click the My Network Places icon on the
Desktop.
The Network Places window appears.
2From the Tools menu, select Map Network Drive… .
3In the box labeled Drive, select from the drop-down list
the letter you wish to map to the personal folder on the
Magnia SG20.
4In the box labeled Path, type
If the name of your Magnia SG20 has been changed from
the default “Myserver,” substitute the new name.
5Check the Reconnect at logon check box, and click OK.
6Repeat steps 1-5 to map the public drive. For the path
name type
\\Myserver\public.
\\Myserver\personal.
Mapping drives using the Windows XP operating system
1Click Start.
2Select My Computer.
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Using the Network
Sharing files
3From the Tools menu, select Map Network Drive… .
4In the box labeled Drive, select from the drop-down list the
letter you wish to map to the personal folder on the Magnia
SG20.
5In the box labeled Path, type
If the name of your Magnia SG20 has been changed from the
default “Myserver,” substitute the new name.
6Check the Reconnect at logon check box, and click OK.
7Repeat steps 1-5 to map the public drive. For the path name
\\Myserver\public.
type
\\Myserver\personal.
Technical information on file sharing
The Magnia SG20 uses the Server Message Block (SMB) file
sharing protocol for file sharing services. This protocol is
supported by the Windows 95/98 and Windows Me operating
systems, as well as by the Windows NT, Windows 2000 and
Windows XP operating systems. If you are using an Apple
Macintosh
SG20 using AppleTalk or use a commercial product, such as
“Dave” to obtain SMB access. For more information about
configuring a Macintosh, see “Configuring a Macintosh as a
Client” on page 291.
The network administrator can set limits on how much disk
space a single account can use.
On your second hard disk drive, your network administrator
can make its disk available for general public storage in
addition to the private folders established with all accounts.
For more information, see “Using the second disk drive” on
page 188.
®
, you can either configure it to access the Magnia
®
Page 61
Using the Network
Sharing a printer
Sharing a printer
Another important feature of the Magnia SG20 is that it
allows all users to share a single network printer. In some
cases, the network printer can replace individual printers. In
other cases, the network printer is an additional higher-speed
and higher-resolution device.
Print jobs sent to this single network printer are stored in a
queue on the Magnia SG20 and are processed on a first-come
first-served basis. You can even send print jobs to the shared
network printer from a remote location when you are
connected to the local network through a dial-in connection.
The Magnia SG20 supports a printer connected directly to its
parallel printer connection, or a network enabled printer
connected to your local LAN (connected to the 7 port built-in
switch).
Connecting the printer to the Magnia SG20
61
If you plan to use a printer with a parallel connection, the
printer must be connected to the printer port on the back of
the Magnia SG20. If the printer is a network printer
supporting a LAN network connection, it should be plugged
in to the internal switch. Normally your network
administrator does this when setting up the LAN.
Internal switch
Magnia SG20 printer port
NOTE: Make sure the power for the printer is turned on before you
attempt to configure the network to use it.
Printer port
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Using the Network
62
Sharing a printer
Connecting a client computer to the network printer
Although the screen displays vary slightly between the
different Microsoft Windows operating systems, the way you
configure the network printer is much the same. You will
probably need the device driver diskette or CD that came with
the printer, as well as your original Microsoft Windows Setup
Disk.
General Windows procedure
Follow these steps to connect your client computer to the
Magnia SG20 printer.
1From the Windows Start menu, select Settings, then
Printers.
The Printers folder appears on your desktop.
2Double-click the Add Printer icon. It should be the first
icon displayed.
3When the Add Printer Wizard appears set these options:
❖For Is the printer attached to your computer?
select the setting Network printer.
❖For Network path or queue name, type
\\Myserver\printer.
If the name of your Magnia SG20 has been changed
from the default “Myserver,” substitute the new
name.
❖For Manufacturer and Printer, select from the lists
provided.
To use your device driver diskette, click Have Disk,
and follow the directions on screen.
4Print a test page to verify that the printer is configured
correctly.
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Using the Network
Sharing a printer
63
Procedures for the Windows 98 operating system
This example uses the Windows 98 operating system. The
process is very similar on other Windows operating systems.
1Click Start, Settings, then Control Panel.
The Control Panel window opens.
2Double-click Printers.
The Printers window opens, listing the network printer
and any local printer connected to your computer.
3Double-click the Add Printer icon, and select the
Network printer option.
4Type the name of your Magnia SG20 (the default is
“Myserver”) or use Browse to find the server and printer.
The name of the shared network printer on the Magnia
SG20 is “printer.”
The Windows Add Printer Wizard continues with the
printer driver installation process.
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Using the Network
64
Sharing a printer
5Install the driver on your client computer as you would
for any printer connected locally.
Once your client computer has been configured for the
printer, you may use the network printer just like any printer
connected directly to your computer.
Deleting print jobs from the print queue
Should you send a print job to the network printer by mistake,
you can cancel the print job by using the Administration Web
site (provided you are a level 2 or 3 user).
1Click the Admin icon on your desktop.
The Administration Web site opens.
2Click the System tab and the Printer page.
The Administration Web site displays the printer
information.
3Select the print job(s) to delete, and click Delete Selected
Jobs.
The selected print job(s) are removed from the printer
queue.
Page 65
Dial-in access
The Magnia SG20 has either a built-in modem or an ISDN
adapter that allows you to log in to the network from remote
locations (such as your home) over a phone or ISDN line —
provided your network administrator has enabled this option
and granted your user name Dial-In Access privileges.
All the other user name and password rules apply to the
remote client computer. This means that the computer you are
dialing in from must have the same user name and password
as your account on the Magnia SG20.
Once connected by modem or ISDN, you can do anything
that you are able to do when connected locally including
accessing public and personal files, printing to the network
printer, and making backup copies of your files to the Magnia
SG20.
Exploring your intranet site
Using the Network
Dial-in access
65
The Magnia SG20 maintains an internal intranet for the
exclusive use of the systems in the local area network. It is
not available to outside systems.
To access the Magnia SG20’s intranet, click the Intranet
icon.
The intranet home page opens in your Web browser.
Your company may customize and use the intranet site for
whatever purpose it wishes. For more information, see
“Using Your Preinstalled Intranet Site” on page 231.
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Chapter 3
Setting Up Your Local
Area Network
This chapter describes the basic configuration options for
setting up your Local Area Network (LAN) and connecting to
the Internet. This chapter is for the network administrator.
Additional configuration options for technically minded users
are described in “Managing the Server” on page 165.
Planning your network
This section describes how to set up your Toshiba Magnia
SG20 Appliance Server for the first time.
DEFINITION: A server is the central computer to which other
computers connect so that they can share services, such as
printing, hard disk space, and the Internet.
In a network, the individual computers connected to the server are
called client computers, or clients.
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Setting Up Your Local Area Network
Planning your network
Before you can actually connect your network, you need to:
❖Plan what equipment to use, including any wireless
accessories that may be needed
❖Select appropriate locations for the Magnia SG20 and
client computers
❖Plan and route cabling to the locations of each client
device. (Ethernet cable length and path is key to planning
the physical location)
❖Plan and execute wireless area coverage (optional).
❖Ensure that adequate power is available to run the
equipment
❖Consider making standby power available for the Magnia
SG20 (optional)
❖Take into consideration the location of connections to the
telephone or cable system for access to the Internet
If wireless is used, consider distances of the Magnia SG20 to
wireless clients. Wireless access may be usable up to 300
feet, though the usable distance can be greatly reduced by
walls and other interference caused by machinery or other
electronic devices. For best results, the Magnia SG20 should
be located in a central position as close to wireless client
computers as practical.
NOTE: Wireless security should be taken seriously. The Magnia
SG20 supports WEP as well as MAC address filtering. You should
also consider enabling SSL for the Administration Web site and
Digital Central. For more information, refer to “Configuring
wireless access” on page 40.
A single Magnia SG20 supports up to seven client computers
directly connected to its internal LAN ports. Additional client
computers can be connected using an additional hub
accessory or through the wireless option.
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Connecting to the Internet requires that you subscribe to an
Up t
Internet Service Provider (ISP). There are many service
providers to choose from.
Network topologies
DEFINITION: A topology is the physical layout of the network,
including how the devices are connected.
The Magnia SG20 supports several network topologies,
including:
❖Stand-alone with modem/ISDN adapter connection
❖Stand-alone with broadband connection
❖Corporate environment
Stand-alone with modem connection
Setting Up Your Local Area Network
Planning your network
69
This is a widely used topology. It has these characteristics:
o seven client computers
Modem port
Modem connection
❖The Magnia SG20 is used as the sole (stand-alone) server
within the network.
❖The modem port allows dialing out to the Internet.
Wireless access to additional clients
Firewall
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Setting Up Your Local Area Network
Planning your network
❖The firewall is automatically on, but can be turned off.
DEFINITION: Firewall is a term for the security procedures used to
prohibit unauthorized users from gaining access to the resources
on the network.
For more information about firewalls, see “Internet security and
the firewall” on page 107.
For this topology, connect a standard telephone cable to the
modem port and to the RJ11 port on the telephone or wall
jack.
Once you have configured the Magnia SG20 with your
Internet Service Provider’s dial-up settings, any client
computer can request Internet content, such as a Web page or
email, and the Magnia SG20 will automatically dial out to the
Internet.
Stand-alone with ISDN connection
This is a widely used topology. It has these characteristics:
p to seven client computers
ISDN port
ISDN connection
❖The Magnia SG20 is used as the sole (stand-alone) server
within the network.
❖The ISDN port allows dialing out to the Internet.
Wireless access to additional clients
Firewall
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Setting Up Your Local Area Network
Planning your network
❖The firewall is automatically on, but can be turned off.
DEFINITION: Firewall is a term for the security procedures used to
prohibit unauthorized users from gaining access to the resources
on the network.
For more information about firewalls, see “Internet security and
the firewall” on page 98.
For this topology, connect the ISDN adapter cable, which was
shipped with your SG20, to the ISDN port and to the ISDN
wall socket.
Once you have configured the Magnia SG20 with your
Internet Service Provider’s dial-up settings, any client
computer can request Internet content, such as a Web page or
email, and the Magnia SG20 will automatically dial out to the
Internet.
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Stand-alone with broadband connection
Up to seven computers
Cable modem / DSL / T1 port
Broadband connection
The Magnia SG20 can connect to broadband communications
through the public Ethernet port.
Using an RJ45 cable, connect the Magnia SG20’s public
Ethernet port to a cable modem or Digital Subscriber Line
(DSL) modem.
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Setting Up Your Local Area Network
Planning your network
Corporate environment
In this topology, the Magnia SG20’s public Ethernet port is
connected to a corporate LAN.
Direct connection to a LAN
Direct connection to the corporate LAN is via DHCP client
or static IP address.
DEFINITION: DHCP (Dynamic Host Configuration Protocol) is a
TCP/IP protocol that enables PCs and client computers to get
temporary IP addresses from centrally-administered servers.
You perform the initial setup through the private (Magnia
SG20) network. Assuming the corporate LAN can be
considered a trusted and secure environment, you can turn off
the Magnia SG20 firewall. This way, the preinstalled intranet
and Administration Web site can be accessed from clients
connecting via the corporate LAN.
Wireless networking
Wireless communications provide the ability to connect client
computers to the Magnia SG20 and the network to the
Internet without using cables.
The Magnia SG20 can be purchased with a built-in wireless
capability, so that the server acts as the wireless access point
for your wireless network. If the Magnia SG20 contains the
wireless access point option, simply configure it for use (see
“Configuring wireless access” on page 40). Make sure clients
systems that are to be part of the wireless network have a
wireless 802.11b PC Card or PCI card installed.
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Setting Up Your Local Area Network
Physical considerations
Locate your Magnia SG20 in a safe place, away from work
and recreation areas.
Environment
❖Place the server in a clean, dust-free, and well-ventilated
place
❖Place the server on a level and steady surface
❖Operate the Magnia SG20 under the following
temperature and humidity conditions:
Ambient temperature: 50° F to 95° F (10º C to 35º C)
Relative humidity: 30% to 80% Rh (no condensation)
CAUTION: Avoid exposing the Magnia SG20 to condensation
during use and storage. Condensation can corrode components
and short-circuit electrical circuits if the unit is on.
Planning your network
73
To avoid damage from condensation when the room
temperature is too high or too low, wait about an hour to
allow the Magnia SG20 to adjust to the ambient conditions of
the room before turning it on.
Other considerations
Never place the Magnia SG20 upside down or in any of the
following places:
❖Where it will be exposed to direct sunlight
❖Where it will be exposed to vibration or shock
❖Near any devices that generate a strong magnetic field or
produce radio frequency noise—such as a radio, TV,
large motor, or loudspeaker
❖Where the temperature and humidity change constantly,
near an air-conditioning vent, fan, or heat source
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Setting Up Your Local Area Network
Planning your network
❖Near liquids or corrosive chemicals
CAUTION: If debris or liquid gets in the Magnia SG20, shut it
down, set the Power/Shutdown button to Off, and unplug the
power cable from the AC outlet.
Do not turn the unit back on. Contact an authorized Toshiba
service provider immediately.
Cleaning the Magnia SG20
If the Magnia SG20’s exterior case is dirty or stained, clean it
with a soft cloth. If necessary, moisten the cloth with water.
Never use harsh chemicals to clean the case.
Power requirements
Before plugging the power cable into a wall outlet, make sure
the AC power source and the over-current protector (circuit
breaker current rating) are sufficient to handle the
requirements of the Magnia SG20.
To ensure a continuous supply of power, Toshiba recommends
the use of an Uninterruptable Power Supply (UPS).
WARNING: To ensure proper grounding of the Magnia SG20 and
avoid a possible fire hazard, only use the power cable provided.
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Setting Up Your Local Area Network
Planning your network
Set the power supply setting on the back of the Magnia SG20
to match your local voltage requirement.
Power supply setting
Power supply setting
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Setting Up Your Local Area Network
76
More about connecting client computers
More about connecting client computers
The “Quick start procedure” on page 20 explains the basics
of connecting and configuring client computers for the local
network if you have already set it up.
You can connect clients to the Magnia SG20 and configure
them quickly and easily using the Magnia SG20 "Client
Setup- and Documentation CD". This is the recommended
method of setting up client computers for your private
network.
The "Client Setup- and Documentation CD" will modify your
client computer’s network configuration to match that of the
Magnia SG20. If your client computer is already configured
for use with another network (such as a corporate LAN), you
may wish to manually configure your client for Magnia SG20
access.
If you need to set up client computers without using the
"Client Setup- and Documentation CD", see “Manually
Configuring Clients for the Magnia SG20” on page 261. To
configure a Macintosh, see “Configuring a Macintosh as a
Client” on page 291.
Dial-in access
The Magnia SG20 has either a built-in modem or an ISDN
adapter that allow users to log in to the network from remote
locations (such as their homes) over a phone line. If you
would like to allow users to connect via modem or ISDN, you
must first connect the Magnia SG20 to a working phone line.
1Connect a cable from the modem port to the telephone
jack or from the ISDN port to your ISDN telephone jack.
2At the remote location, connect the computer to the
telephone line.
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Setting Up Your Local Area Network
More about connecting client computers
77
Configuring the Magnia SG20
To perform this procedure, you must be logged in with a user
name that has level 3 access. To enable Dial-In access:
1Click the Admin icon on the client computer’s desktop to
access the Administration Web site.
2Click the Network tab.
3In the Network section of the tab, select I want to:
Enable Dial-In.
4Click Enable/Disable Users.
The dial-in screen appears.
5Select the Dial-In Enabled check box next to a user
account to enable dial-in access for that user. To disable
access, clear the check box.
6Click Apply to save your changes. Otherwise, click
Cancel.
Configuring the client computer
Even with the Dial-In service enabled, you must grant dial-in
access to each user name individually. By default no users
can dial in. To allow a user to dial in to the Magnia SG20:
1Click the Admin icon on the client computer’s desktop to
access the Administration Web site.
2In the Users section of the System page, check the
Dial-In Access option on that user’s account
configuration page
To perform this procedure, you must be logged in with a user
name that has level 3 access.
After the user name has had “Dial-In Access” privileges
granted, all other user name and password rules still apply to
the client computer. This means that both the client computer
that the user is dialing in from and the Magnia SG20 must
have the same user name and password.
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Setting Up Your Local Area Network
78
Communicating with the Magnia SG20
Once connected to the Magnia SG20 by modem or ISDN,
users can do anything that they were able to do when
connected locally including access public and personal files,
make backup copies, and print to the network printer.
Communicating with the Magnia SG20
The Toshiba Magnia SG20 Appliance Server is a highly
reliable and simple to use device. It does not have
connections for a monitor or keyboard and cannot be
significantly altered by adding options or additional
hardware. All management of the Magnia SG20 is performed
through the Administration Web site.
Accessing the Administration Web site
The Magnia SG20 doesn’t support the connection of a
monitor or keyboard. Instead, you use your Web browser on
one of the client computers to access both the built-in intranet
Web site and the Administration Web site, which stored on
the Magnia SG20’s hard disk drive.
If you used the Magnia SG20 "Client Setup- and
Documentation CD" to set up the client computer, an icon on
the desktop labeled “Admin” provides access to the
Administration Web site.
To access the Administration Web site, click the Admin
icon on the client computer’s desktop. If the client computer
does not have this icon, direct your browser to the
following URL: http://myserver:8282 (you can also use
http://192.168.1.1:8282).
Be patient when accessing the Administration Web site. Like
any other Web site, it may take a few seconds to load.
Access to the Administration Web site is restricted to level 2
and 3 user accounts. When the Magnia SG20 is set up in
Ease-of-Use mode (default), all accounts are at least Level 2.
Some areas of the Administration Web site are restricted to
Level 3 users. If you attempt to enter these areas, you will be
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Setting Up Your Local Area Network
Communicating with the Magnia SG20
prompted for a login password. Once you have logged in, you
will be able to access all areas of the Administration Web
site. If your server is set for High Security mode, user
accounts are created as Level 1 accounts by default. Most
user accounts will not be able to access the Administration
Web site.
Exploring the Administration Web site
The Administration Web site has five tabs, which link to
additional Web pages, allowing you to manage a variety of
areas for your server. Click each tab to view its page. The
Quick Help Box explains how to use each page.
❖Reports: This tab provides current information about
several features of the network and Magnia SG20: overall
status, software upgrades, users, Internet access and
configuration, system health, email, and backup.
❖System: This tab lets you configure a variety of system
related areas: print queues, adding, deleting and changing
user accounts, setting up and configuring local or Internet
email services, configuring or performing backups,
restoring files from previous backups, changing the
server’s Date/Time, configuring what messages appear
on the LCD panel, configuring the second disk, and
shutting down the system.
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❖Network: This tab provides access to pages for
configuring network-related parameters including: local
network, Firewall, wireless networking, modem or ISDN
configuration, dial-in configuration and Internet
connection.
❖Intranet: This tab lets you configure the preestablished
company intranet functions: company news, upcoming
events, common documents for download, and favorite
links. You can also use this tab to adjust the look and feel
of the intranet.
❖Services: This tab presents additional services available
for the Magnia SG20.
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Setting Up Your Local Area Network
80
Communicating with the Magnia SG20
Turning on the Magnia SG20
Press the Power/Shutdown button on the front of the Magnia
SG20 to turn on the unit. This process takes from 45 to 60
seconds. During this time, the LCD panel displays the
message, “Magnia SG20” with an asterisk moving back and
forth. When the system has finished loading, the LCD panel
reverts to its Date/Time display, indicating it is ready for use.
Now you can access the Administration Web site, file and
printer sharing, Internet gateway and other services.
If the Magnia SG20 is shut down incorrectly, it may take
several minutes to warm up. To avoid this delay, always make
sure it is properly shut down.
Shutting down the Magnia SG20
As a general rule, you can leave the Magnia SG20 running at
all times. If you plan to unplug the unit, make sure the system
is shut down properly. Always use the Power/Shutdown
button at the front of the unit, or the shutdown command in
the Administration Web Site to turn off the Magnia SG20.
Power/Shutdown button
Shutting down the Magnia SG20
To shut down the Magnia SG20 using the Power/Shutdown
button:
1Press the Power/Shutdown button.
The LCD panel displays a confirmation message.
2Press the Power/Shutdown button again within five
seconds to confirm shutdown.
The LCD panel light turns off.
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Setting Up Your Local Area Network
Communicating with the Magnia SG20
The appliance is now off and safe to unplug.
NOTE: When the Magnia SG20 is shut down, a small amount of
power may still be supplied within the unit. This power preserves
the last message on the LCD panel, “System Off, Push Power to
Start.”
To shut down the system using the Administration Web Site:
1From a client computer, click the Admin icon to start the
Administration Web site.
2Select the System tab, and click the Shutdown tab. Then
select either:
❖Shutdown the Appliance
The system shuts down and turns itself off.
❖Reboot the Appliance
81
The system shuts down, then restarts itself.
When the startup process is complete, the LCD panel displays
the date and time.
Viewing LCD information
The LCD panel can display a variety of information about
your Magnia SG20. The default display shows the date and
time. Several messages may be displayed simultaneously, in
which case some messages appear only when you scroll
through the list of messages.
You can press the Status scroll button on the front of the
appliance to view the Internet IP address and other current
status information.
Urgent messages will display on the LCD panel immediately:
they don’t require use of the scroll button.
To set the LCD to display the status of certain system
conditions:
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Setting Up Your Local Area Network
Communicating with the Magnia SG20
1From the Administration Web site, select the System tab,
and click the LCD Panel tab.
The LCD options screen appears.
2Select which options you want to display on the LCD and
click Apply.
Some of the information on the LCD panel is always
displayed and cannot be turned off. This information
includes:
❖Private address: This private TCP/IP address is set for
the local network Ethernet interface (7 port hub).
❖Public address: This public TCP/IP address is set for the
public (Internet) Ethernet port.
❖Time of day: This default display is frequently used to
show the system is ready.
Other information can be displayed on the LCD panel. This
optional information includes:
❖Firewall status: This displays the status of firewall
operation.
❖Software upgrades indicator: Information displays
when a new software upgrade is available for
downloading.
❖Software upgrades status indicator: Information
displays showing whether a software upgrade installation
was successful.
❖Backup status: This indicates whether the last backup
was successful, and the time at which the last backup was
performed.
❖Backup image status: This shows the last time the
second hard disk was used to take a snapshot of the
primary hard drive.
❖Restore status: Information displays on the progress of a
restore operation from a previous backup.
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Setting Up Your Local Area Network
Communicating with the Magnia SG20
❖Modem status: Information displays on the status and
settings of the modem or ISDN modem.
Viewing general system information and status
General system information regarding the operation and
status of the Magnia SG20 is available in the Administration
Web site, on the Status screen.
To view the status of the Magnia SG20, select the Reports
tab.
The system status screen appears. Items on this screen
include:
❖Overall appliance health: The Magnia SG20 monitors
internal information on system operation and health.
❖Number of print jobs queued: This function reports the
number of print jobs currently waiting in the Magnia
SG20’s print queue.
❖Backup last performed: This reports the last time a
successful backup was performed. It does not cover
snapshots made to the second hard disk drive. The status
will initially be “yellow” and will not change until a
backup is performed.
83
❖Firewall is on/off: This indicates whether the firewall is
on, protecting the local network and server from Internet
attacks.
❖Hard disk usage: This reports on the amount of disk
space used on the primary and secondary hard drives (if
configured).
❖Current system time: This shows the system time at
which this page was displayed.
❖Wireless Access Point: This reports on the current status
of the internal wireless access point.
More information about the options in the System status
report can be viewed by clicking on the given hyperlinks
(underlined words).
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Setting Up Your Local Area Network
84
Communicating with the Magnia SG20
Viewing health information
The Magnia SG20 monitors hardware health indicators to
identify potential problems. This important health
information is available for you to view.
To view the “health” (current operational status) of the
Magnia SG20, select the Reports tab, and click the Health
tab.
The system health window appears.
The green bullet to the left of each item indicates that the
appliance is operating without a problem. If a problem is
detected, the bullet will turn yellow. Click each item for
further information.
Two types of hard disk drive information are monitored.
SMART drive status is an internal drive feature that allows
the drive to monitor itself and predict if a problem will occur.
Total available hard drive space is reported.
Fans are also monitored for health. If a fan fails or begins to
run too slowly, the health monitor reports this.
The internal temperature of the Magnia SG20 is monitored at
two different locations. If the temperature exceeds the normal
limit, the health monitoring screen will indicate this. The
LCD panel will also indicate this problem.
NOTE: High internal temperatures in the Magnia SG20 can usually
be corrected by ensuring the unit is in a well-ventilated area and
the fan openings are not blocked.
Internal voltages are monitored to assure sufficient power
supply. If the voltage exceeds normal limits, it will be
indicated here.
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Setting Up Your Local Area Network
Connecting to an existing corporate network
Connecting to an existing corporate network
Instead of connecting the Magnia SG20 to the Internet, you
can connect it to another local network. This is useful if the
other network has Internet access, or if you need to transfer
files between the Magnia SG20 and the corporate LAN.
Using a suitable cable, connect the corporate LAN to the
Magnia SG20’s public Ethernet port.
Connect the corporate LAN to this port
Locating the Ethernet ports on the Magnia SG20
NOTE: Do not connect the LAN to any of the private ports. This
action may affect LAN performance. Use only the “public” port for
LAN connection.
85
Configure the Magnia SG20 to the corporate LAN option. If
you do this when setting the server up for the first time, you
can select this option through the Server Setup Wizard.
If you have already set up your system, use the
Administration Web site to configure the Magnia SG20.
1Click the Network tab. Make sure the Internet menu has
been selected.
2A screen appears confirming your Internet connection
type and configuration. Select the Internet Connection
Configure option.
3Select the Corporate LAN or Cable Modem option.
Click Next.
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Setting Up Your Local Area Network
Connecting to an existing corporate network
4Enter your specific network information: specify either
DHCP or Static IP address.
Once you have set up access for the corporate LAN, all
client computers attached to the Magnia SG20 will be
able to use the LAN’s Internet access.
To grant access to the Magnia SG20’s files and shared printer
to client computers on the corporate LAN, you must turn off
the appliance firewall.
To do this:
1From a client computer, click the Admin icon to open the
Administration Web site.
2Click the Network tab.
3Select the Firewall menu.
4Select Firewall off, then click Apply.
Computer systems on the corporate LAN can now access
the Magnia SG20 as long as the users have corresponding
accounts on the Magnia SG20.
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Chapter 4
Establishing an Internet
Connection
This chapter describes the configuration options for
connecting your Toshiba Magnia SG20 Appliance Server to
the Internet.
Connecting the Magnia SG20 to the Internet
Shared Internet access
The Magnia SG20 supports phone- or ISDN-based access to
the Internet through its modem port or ISDN port ( if you
have the SG20 ISDN version), or broadband access through
its public Ethernet port. When the Magnia SG20 is connected
to the Internet, all client computers connected to it can also
access the Internet. This shared Internet access allows all the
client computers on your local network to use a single
Internet access line. While you may have several client
computers accessing the Internet, it appears to your ISP as if
there is only one computer connected. The Magnia SG20
takes care of routing Internet traffic to the correct client
computer.
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Establishing an Internet Connection
88
Local computers
Connecting the Magnia SG20 to the Internet
Internet data routing
Types of Internet connections
The Magnia SG20 can connect to the Internet in several
ways:
Internet
Magnia SG20
❖Through a phone line (at modem speeds of up to 56,000
baud)
❖Through a cable modem
❖Using a DSL (Digital Subscriber Line)
❖Using ISDN
Each method has its advantages, such as speed or economy,
although the final consideration will be what your Internet
Service Provider (ISP) offers, and what kind of wiring is
available and cost effective in your locale.
When you have decided on the connection to use, contact
your local Internet Service Provider and open an account.
Once your ISP has supplied you with your account
information and the appropriate connection hardware, you
may proceed with connecting the Magnia SG20.
See “Connecting to the Internet” on page 28 for instructions
on how to connect the various Internet access options.
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Establishing an Internet Connection
Connecting the Magnia SG20 to the Internet
When you set up your first client computer, the Server Setup
Wizard gave you the option of configuring your Internet
connection based on the information you provided. You can
change this configuration using the Network tab in the
Administration Web site. If you did not set up your Internet
configuration at that time, you can do it now using the
Administration Web site. For more information, see “Internet
connection information” on page 35.
WARNING: Changing networking options and configurations will
restart the networking connections to all clients connected to the
Magnia SG20. Ongoing work may be interrupted, and data could
be lost. To avoid this, reconfigure networking options only when
the Magnia SG20 is not being actively used by client computers or
for other system operations, such as backups.
Configuring for phone-based Internet service
89
Many businesses start with a traditional phone-based
connection to the Internet. If you have a SG20 with an analog
modem you can connect the Magnia SG20 to a phone line
using its 56K modem port. When configuring your Magnia
SG20 for a phone-based Internet connection, you will need
information such as:
❖Phone number (if using a dial-up ISP connection)
❖Account number or name
❖Password
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Establishing an Internet Connection
Connecting the Magnia SG20 to the Internet
❖Primary and Secondary DNS (optional, depending on
whether the ISP requires this. Most do not).
NOTE: Some phone-based ISPs require special software to access
their networks. These ISPs include America Online, and any free
ISP that requires advertisements to be downloaded and displayed
on your client computer while connected. These ISPs cannot be
used with the Magnia SG20.
To configure your system for phone-based access to the
Internet:
1Connect your phone line to the modem port at the back of
the Magnia SG20.
2From a client computer, click the Admin icon to start the
Administration Web site. Select the Network tab.
A screen describing your current configuration appears.
3Click the Configure hyperlink next to the Internet
Connection section.
This takes you to the screen where you can select the type
of Internet connection to use.
4Select the Phone Modem option and click Next.
The ISP information screen appears.
Sample ISP information screen
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Establishing an Internet Connection
Connecting the Magnia SG20 to the Internet
5Type in your ISP’s phone number, account, and
password.
The optional setting section allows you to enter your
ISP’s DNS server information. This is not usually
required, because most phone-based ISPs provide this
information to your server automatically when it
connects. However, if your ISP gives you this
information, type it here. The check box to log in to
network is used only in rare circumstances.
6When you have finished entering the information, click
Next.
A confirmation screen showing your current settings
appears.
7If these settings are correct, click Finish.
NOTE: Your configuration changes are not made permanent until
you click Finish.
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Once configured for dial-up phone access, the Magnia SG20
will dial your ISP and connect to the Internet whenever any
client computer connected to it (and properly configured)
attempts to access the Internet. This can happen when a client
computer accesses a Web site, checks email, accesses an FTP
site, or runs a program that attempts to access the Internet
(such as RealNetworks™ RealPlayer™).
Once the Magnia SG20 connects to the Internet using a
dial-up service, it will typically remain connected for 20
minutes after the last Internet access. If you wish to
disconnect the phone sooner than this, you can do so
manually. For more information, see “Hanging up or
disabling the modem or ISDN adapter” on page 102.
Configuring for ISDN-based Internet service
If you have the SG20 ISDN version you can connect the
Magnia SG20 to an ISDN line. When configuring your
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Establishing an Internet Connection
Connecting the Magnia SG20 to the Internet
Magnia SG20 for an ISDN based Internet connection, you
will need information such as:
❖ Phone number (if using a dial-up ISP connection)
❖ Account number or name
❖ Password
❖ Primary and Secondary DNS (optional, depending on
whether the ISP requires this. Most do not).
NOTE: Some phone-based ISPs require special software to access
their networks. These ISPs include America Online, and any free
ISP that requires advertisements to be downloaded and displayed
on your client computer while connected. These ISPs cannot be
used with the Magnia SG20.
To configure your system for ISDN based access to the
Internet:
1Connect your ISDN line to the ISDNport at the back of
the Magnia SG20.
2From a client computer, click the Admin icon to start the
Administration Web site. Select the Network tab. A
screen describing your current configuration appears.
3Click the Configure hyperlink next to the Internet
Connection section. This takes you to the screen where
you can select the type of Internet connection to use.
4Select the ISDN Modem option and click Next.
The ISP information screen appears.
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Establishing an Internet Connection
Connecting the Magnia SG20 to the Internet
ISP information screen
5At first enter your Local ISDN Settings (the MSN
number you want to use for the SG20 and if you want to
use both ISDN channels).
6Type in your ISP's phone number, account, and password.
The optional setting section allows you to enter your
ISP's DNS server information. This is not usually
required, because most ISDN-based ISPs provide this
information to your server automatically when it
connects. However, if your ISP gives you this
information, type it here. The check box to log in to
network is used only in rare circumstances.
93
7When you have finished entering the information, click
Next.
A confirmation screen showing your current settings
appears.
8If these settings are correct, click Finish.
NOTE: Your configuration changes are not made permanent until
you click Finish.
Once configured for dial-up ISDN access, the Magnia SG20
will dial your ISP and connect to the Internet whenever any
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Establishing an Internet Connection
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Connecting the Magnia SG20 to the Internet
client computer connected to it (and properly configured)
attempts to access the Internet. This can happen when a client
computer accesses a Web site, checks email, accesses an FTP
site, or runs a program that attempts to access the Internet
(such as RealNetworks™ RealPlayer™).
Once the Magnia SG20 connects to the Internet using a
dial-up service, it will typically remain connected for 20
minutes after the last Internet access. If you wish to
disconnect the phone sooner than this, you can do so
manually. For more information, see “Hanging up or
disabling the modem or ISDN adapter” on page 102.
Configuring for cable-based Internet service
As digital cable service becomes more widely available,
Internet access using a cable modem is becoming
increasingly widespread. This method can provide always
connected and extremely fast (broadband) access to the
Internet. You can connect the Magnia SG20 to a cable
modem using its public Ethernet port. When configuring your
Magnia SG20 for a cable-based Internet connection, you will
need information such as:
❖Whether your ISP (cable company) has provided a
specific IP address (static IP), or whether your Magnia
SG20 will obtain a new IP address each time it connects
(DHCP).
If you don’t know, use DHCP or call your ISP.
❖If your ISP has given you a static IP, you will also need
the following information:
❖IP address
❖Subnet mask
❖Primary DNS Server
❖Secondary DNS Server (optional)
❖Default gateway (optional)
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Establishing an Internet Connection
Connecting the Magnia SG20 to the Internet
❖The Magnia SG20 establishes a default computer name
to be used with the public Ethernet port. Some cable ISPs
require that you assign your computer a name that they
specify. If your ISP does this, you will need the specific
computer name in addition to the static IP information
indicated above.
To configure your system for cable-based access to the
Internet:
1Connect your cable modem to the public Ethernet port at
the back of the Magnia SG20 using a standard Ethernet
(CAT5) cable.
2From a client computer, click the Admin icon to start the
Administration Web site. Select the Network tab.
A screen describing your current configuration appears.
3Click the Configure hyperlink next to the Internet
Connection section.
This takes you to the screen where you can select the type
of Internet connection to use.
95
4Select the Cable option and click Next.
The ISP information screen appears.
Sample ISP information screen
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Establishing an Internet Connection
Connecting the Magnia SG20 to the Internet
5If your ISP assigns an IP address each time you connect,
select the DHCP option. If your ISP has assigned you a
specific IP address, select Static IP Address, and type in
the additional information.
The Magnia SG20 automatically assigns a computer
name. You can change this if your ISP uses DHCP and
requires a specific name for your computer.
6When you have finished entering the information, click
Next.
A confirmation screen showing your current settings
appears.
7If these settings are correct, click Test.
The Magnia SG20 will use the settings to connect to the
Internet through the cable modem. It will then attempt to
contact several well-known Internet sites.
8When the Magnia SG20 reports that this process is
successful (which may take a minute or two), click
Finish.
NOTE: Your configuration changes are not made permanent until
you click Finish.
Configuring for DSL-based Internet service
DSL (Digital Subscriber Line) service is available from
various ISPs. It can provide always connected and extremely
fast (broadband) access to the Internet. You can connect the
Magnia SG20 to a DSL modem using its public Ethernet port.
When configuring the Magnia SG20 for a DSL Internet
connection, you will need information such as:
❖Whether your ISP has provided a specific IP address
(static IP), or whether your server will obtain a new IP
address each time it connects (DHCP). If you don’t know,
use DHCP or call your ISP.
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Establishing an Internet Connection
Connecting the Magnia SG20 to the Internet
❖Whether your ISP uses PPPoE (PPP over Ethernet) to
connect to its network. If so, you may need to enter an
account name and password.
❖If your ISP has given you a static IP, you will also need
the following information:
❖IP address
❖Subnet mask
❖Primary DNS Server
❖Secondary DNS Server (optional)
❖Default gateway (optional)
❖The Magnia SG20 establishes a default computer name
to be used with the public Ethernet port. Some ISPs
require that you assign your computer a name that they
specify. If your ISP does this, you will need the specific
computer name in addition to the static IP information
indicated above.
97
To configure your system for DSL-based access to the
Internet:
1Connect the DSL modem to the public Ethernet port at
the back of the Magnia SG20 using a standard Ethernet
(CAT5) cable.
2From a client computer, click the Admin icon to start the
Administration Web site. Select the Network tab.
A screen describing your current configuration appears.
3Click the Configure hyperlink next to the Internet
Connection section.
This will take you to the screen where you can select the
type of Internet connection to use.
4Select DSL Modem and click Next.
The ISP information screen appears.
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Establishing an Internet Connection
Connecting the Magnia SG20 to the Internet
Sample ISP information screen
5If your ISP assigns an IP address each time you connect,
select the DHCP option. If your ISP has assigned you a
specific IP address, select Static IP Address, and type in
the additional information. You will need to determine
whether your ISP requires PPPoE to connect to its
network and, if so, obtain an account name and password.
The Magnia SG20 will automatically assign a computer
name. You can change this if your ISP requires a specific
name for your computer.
6When you have finished entering the information, click
Next.
A screen displays allowing you to modify some DSL
specific configuration items.
You may specify an idle connection timeout value. By
default, the timeout is “Never”, which means your DSL
connection will not be dropped unless your ISP
disconnects it or you shut down the Magnia SG20.
Selecting a timeout value tells the Magnia SG20 to
disconnect from your ISP when there has been no
Internet access for the specified time. It is recommended
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Establishing an Internet Connection
Connecting the Magnia SG20 to the Internet
that you leave the default of “Never” unless you are using
a DSL connection with an ISP that charges based on
connection time.
You may also specify the MTU (maximum transmission
unit) for the connection. This number specifies the size of
the data packets being sent out across the broadband
connection. Accept the default for this value and do not
change it unless you are familiar with broadband network
performance tuning.
7When you have finished entering the information, click
Next.
A confirmation screen showing your new settings
appears.
8If these settings are correct, click Finish.
NOTE: Your configuration changes are not made permanent until
you click Finish.
99
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Establishing an Internet Connection
100
Client configuration to access the Internet
Client configuration to access the Internet
We strongly recommend that you use the Magnia SG20
"Client Setup- and Documentation CD" to configure your
local client computers. If you do this, your client computers
will automatically be configured to use the Magnia SG20 as
their gateway to the Internet. No further configuration
changes should be necessary.
If you choose to configure your client computers manually to
access the Magnia SG20 (without the "Client Setup- and
Documentation CD"), see “Manually Configuring Clients for
the Magnia SG20” on page 261 for complete instructions.
Dial-out modem / ISDN usage
The modem or ISDN on the Magnia SG20 can be used for
either dial-out access to the Internet through an ISP, or dial-in
access to the local network. While you can configure it for
use in both these ways, the modem or ISDN adapter cannot
handle both incoming and outgoing connections at the same
time. Configuring the modem or ISDN adapter for outgoing
Internet connectivity can keep it busy for significant periods.
Please note that the features described below may not appear
on your Administration Web site if you have not configured
an Internet connection using the modem respectively using
ISDN.
Viewing modem or ISDN status
Checking modem or ISDN status can help you to identify
why it is currently in use, or to troubleshoot problems
connecting to ISPs. You can see what the modem or ISDN
adapter is currently doing in several ways.
The quickest way to view the current status is on the LCD
screen. To make sure modem or ISDN modem messages have
been turned on for the LCD:
1From a client computer, click the Admin icon to start the
Administration Web site. Select the System tab.
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Establishing an Internet Connection
Client configuration to access the Internet
2Select the LCD panel menu item.
The LCD configuration screen appears.
3If the Modem Status item is not selected, select it, then
click Apply.
Modem messages should now appear on the LCD panel.
Common modem messages displayed on the LCD panel and
their meanings are listed below (the same messages are used
for the ISDN version)::
MessageExplanation
Modem ReadyThe modem or ISDN adapter is cur-
rently hung up, and ready to dial out
on request, or to accept dial-in networking calls.
Dialing <number> The modem or ISDN adapter is cur-
rently dialing the number indicated.
Connect ErrorThe modem or ISDN adapter
attempted to connect to the ISP, but
failed. Reasons may include being
unable to negotiate a baud rate, or
being disconnected by the ISP’s host
computer.
No CarrierThe Magnia SG20 dialed a phone
number which answered, but the
modem or ISDN adapter on the other
end did not respond.
101
BusyThe modem or ISDN adapter dialed a
number that was busy.
No dialtoneThe modem or ISDN adapter did not
detect a dial tone when it attempted to
dial out.
No AnswerThe modem or ISDN adapter dialed a
number which did not answer.
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