Toshiba 550d User Manual

MAGNIA™ 550D
User’s Guide

Model: MAGNIA 550D

Warning Label

W arning l abels are attached to some of the equipment units, as shown belo w . For safe use of this equipment, read these labels carefull y
!
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Internal view of the left side panel

Rear view

CD-ROM drive
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CAUTION: Never remove the warning and caution labels. If the labels become dirty and illegible, contact Toshiba Tech­nical Support or your local Toshiba dealer.
1. CAUTION label
CA UTION
DANGER: Power supply poses hazards of electrical shock injury to personnel and damage to equipment. It should be removed and replaced only by t rained service technicians
2. CAUTION label
CA UTION
When configuring the server, observe the precautions listed below:
1. T o pre vent being injured by fans or an electric shock.,first switch off the server and discon­nect the power cable
2. Disconnect cables inside the server carefully to prevent your hand from hitting against the
inside of the server and being injured.
3. To pre vent injury to your hands carefully remove the expansion cards by their edges.
3. Handling the laser product
CLASS 1 LASER PRODUCT TO IEC 60825-1
LASER KLASSE 1 N
ACH IEC 60825-1
CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model correctly, read the instruction manual carefully, and keep it for your future reference. If problems are encountered with this model, please con­tact your nearest “AUTHORIZED service provider.” To prevent direct exposure to the laser beam, do not try to open the enclosure.
Use of controls or adjustments, or performance of proce­dures other than those specified in the owner’s manual, may result in hazardous radiation exposure.

Copyright

This guide is copyrighted by T oshiba Corporation, all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
©2002 by T oshiba Corporation. All rights reserved. The software is owned by Adaptec, Inc. and is protected by United States copy-
right laws and international treaty provisions. Y ou may not alter or remove any copyright notices which Adaptec, Inc. has caused to appear in the software or documentation.

Disclaimer

The information contained in this manual, including but not limited to any instructions, descriptions and product specifications, is subject to change without notice.
TOSHIBA CORPORATION PROVIDES NO WARRANTY WITH REGARD TO THIS MANU A L OR ANY OT HER INFORMATION CON­T AI NED HEREI N AN D HEREBY EXPRESS LY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANT ABILITY OR FITNES S FOR ANY PARTICU LAR PUR POSE W ITH REGARD T O ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECT LY OR INDIRECTL Y FR OM ANY TECHNICAL OR TYPOGRAPHICAL ER R ORS OR OMI SSIONS CONTAINED HEREIN. IN NO EVEN T SHALL T OSHIB A BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEM­PLARY D A MAGES, WHETHER BASED ON TORT, CONTRACT OR OTHER WISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANU AL OR ANY OT HER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.

Trademarks

MAGNIA is a trademark of Toshiba Corporation. Pentium is a registered trademark of Intel of the United S tates. IBM PC/AT , VGA and PS/2 are registered trademarks of International Business
Machines of the United States. MS, Microsoft, and its logos MS-DOS, Wndows, and Windows NT are re gis-
tered trademarks of Micorsoft of the Untited States. NetW are is a registered trademark of Novel of the United States. Ethernet is a registered trademark of Fuji Xerox, and its logo is a registered trade-
mark of the United States. MegaRAID. FlexRAID and Power Console are registered trademarks of LSI
Logic of the United States. TNT2 and VANTA are registered trademarks of nVIDIA, and their logos are reg-
istered trademarks of the United States. Other product names and trademarks belong to the individual companies con-
cerned.
TOSHIBA
Toshiba declares, that the product: SYU315**-***** conforms to the f ollowing S tandards: Toshiba erklärt, da Toshiba déclare que le produit cité ci-dessocus:
SYU315**-***** est conforme aux normes suivantes:
Toshiba declara que el producto: SYU315**-***** cumple los sigulentes estándares: Toshiba dichiara, che il prodotto: SYU315**-***** è conforme alle seguenti norme: Toshiba intygar att produkten: SYU315**-***** överensstämmer med följande normer:
das Produkt: SYU315**-***** folgenden Normen entspricht:
β
EU Declaration of Conformity EU Übereinstimmugserklärung Déclaration de conformité UE Declaración de conformidad de la UE Dichiarazione di conformità UE EU Försäkran om Överensstämmelse
Supplementary Information: “The product complies with the requirements of the Low Voltage
Weitere Informationen: “Das Produkt entspricht den Anforderungen der Niederspan-
Informations complémentaires: “Ce produit est conforme aux exigences de la directive sur les
Información complementaria: “El Producto cumple los requistos de baja tensión de la Directiva
Ulteriori informazioni: “Il prodotto é conforme ai requisiti della direttiva sulla bassa ten-
Ytterligare information: “Produkten uppfyller kraven enligt lägspänningsdirektiver
This product is carrying the CE-Mark in accordance with the related European Directives. The company responsible for CE-Marking is Toshiba Europe, Hammfelddamm 8, 41460 Neuss, Germany .
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Notice to user of EN55022
Directive 73/23/EEC and the EMC Directive 89/336/EEC.”
nungs-Richtlinie 73/23/EG und der EMC-Richtlinie 89/336/EG. ”
basses tensions 73/23/CEE et de la directive EMC 89/336/CEE. ”
73/23/CEE y la Directiva EMC 89/336/CEE. ”
sione 73/23/EG e la direttiva EMC 89/336/EG.”
73/23/EEC och EMC-direktiv 89/336/EEC.”
WARNING: This is a Class A product. In a domestic envi­ronment this product may cause radio interference in which case the user may be required to take adequate measures.

Introduction

Features of the MAGNIA 550D
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Dual Pentium® III processors and VIA Apollo Pro 133T chipset
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Pentium® III processors (1 GHz, 1.13 GHz, 1.26 GHz, 1.4 GHz)
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256 kB secondary cache (1 GHz Pentium® III)
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512 kB secondary cache (1.13 GHz, 1.26 GHz, 1.4 GHz)
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Main memory expandable to 2 GB
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48X-speed CD-ROM dri ve
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Server setup support software “Serv er Setup Tool for MAGNIA 550D”
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System operation managetment software “HarnessEye/web”
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Network adapter which supports Wake On LAN
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Compatible with RAID 0, 1, 5, and 10
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Five PCI bus slots (One slot occupied by a LAN card)
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AGP b us slot (Occupied by a video card)
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Four 5.25-inch device bays (One slot occupied b y a CD-R OM drive)
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Three 3.5-inch device bays (One slot occupied by a Flopp y disk driv e)
NOTE: The MAGNIA 550D meets the FCC regulations for a Class A digital device, suitable for use in a business installation. A possibility of radio interference exists when using the MAGNIA 550D in a home environment.

About this guide

This guide introduces the MAGNIA 550D’s features and explains how to set up, configure, and maintain the serv er .
Please read carefully through this guide to gain an ov erall under­standing of operating procedures and safety precautions before using the MA GNIA 550D serv er.
NOTE: There are limitations, which apply only to systems with the current BIOS Release F1.B. Future releases of BIOS may correct these limitations. Throughout this guide, wherever these limitations may affect the performance of the server, there will be notations and instructions to explain them.
T o determi ne which BIOS revision your serv er is shipped with, switch on the power. The BIOS release version is displayed on the fourth line of the Power On Self Test (POST) screen.

Safety instructions

All safety instructions must be read carefully and must be fully understood before attempting to use your Toshiba MAGNIA Series Server .
This guide contains the safety instructions that must be observ ed in order to avoid potential hazards which could result in personal injuries or could damage your equipment. The safety instructions have been classif ied according to the seriousness of the risk, and the following icons highlight these inst ructions as follo ws:
DANGER: This icon indicates the existence of a hazard that could result in death or serious bodily injury if the safety instructions are not observed.
CAUTION: This icon indicates the existence of a hazard that could result in damage to equipment or property if the safety instructions are not observed.
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WARNING: This icon indicates the existence of a hazard that could result in bodily injury if the safety instructions are not observed.
NOTE: This icon indicates information that relates to the safe operation of the equipment or related items.
It is extremely importa nt that the basic safety practices be followed when installing any unit or maintaining the system.
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Other icons used

Additional icons highlight other helpful or educational information:
TECHNICAL NOTE: This icon provides technical informa­tion about the server which, while not essential, may be of interest to you.
HINT: This icon denotes helpful hints and tips.
DEFINITION: This icon indicates the definition of a term used in the text.

Other documentation

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The MAGNIA 550D User’s Guide (This guide) Be sure to read this guide first. This guide explains information necessary to use this serv er ,
the procedure to install the OS, the procedure to add options, troubleshooting, and the equipment specifications and other items.
Keep this guide handy to check your work while working on the server.
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Server Setup Tool for MAGNIA 550D User’s Guide This guide explains the server conf iguration support softw are
(Server Setup Tool for MAGNIA 550D) operating procedure, the procedure to automatically install Microsoft® Windo ws NT® Server Version 4.0/Windows® 2000 Server that Ser ver Setup T ool for MAGNIA 550D uses, the procedure to create various floppy disks, the operating procedure for the diagnostic program and other items.
Refer to this guide to manually install Microsoft® W indo ws NT® Server Version 4.0/Windows® 2000 Server.
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HarnessEye/web User’ s Guide This guide explains the configuration and operati ng procedure
for the integrated server operating management softw are (Har­nessEye/web). HarnessEye/web only operates on Microsoft® Windo ws NT® Server Version 4.0/Windo ws® 2000 Server.
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Read-Me First Addendum Also, when necessary read the other manuals that are enclosed
and the manuals that belong to the peripheral devices.
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Safety Instruction Guide

Service options

T oshiba of fers a full line of service options b uilt around its war­ranty programs. See the warranty and service material included with the server for re gistration informa tion.
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Maintenance contracts

Periodic maintenance and inspection is essential for k eeping the server fully operational and assuring its safe use. Toshiba recom­mends taking out a maintenance contract for this purpose.

Contents

Chapter 1: Getting Started............................................................................. 2
Make sure you have everything ................................................................ 3
Installing optional internal devices ............................................................. 4
Installing the server...................................................................................... 5
Footplate.................................................................................................. 5
Environmental considerations............................................................... 6
Front view (with the front doors closed).................................................... 9
Key-operated lock................................................................................ 10
Front view (with the front doors opened)................................................ 11
5.25-inch device bay ........................................................................... 12
3.5-inch device bay.............................................................................. 13
Operation buttons................................................................................ 15
System status indicators..................................................................... 16
Hard disk drives ................................................................................... 17
Rear of the server..................................................................................... 18
Power supply unit ................................................................................ 18
I/O ports................................................................................................. 19
AC power connector ........................................................................... 20
Expansion slots.................................................................................... 20
Removing and replacing the server panels .......................................... 21
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Removing the front door panel........................................................... 21
Replacing the front door panel........................................................... 22
Removing the side panel .................................................................... 23
Replacing the side panel..................................................................... 25
Inside the server........................................................................................ 26
Motherboard......................................................................................... 26
Memory slots........................................................................................ 26
Cooling fans.......................................................................................... 27
CPU socket........................................................................................... 27
Internal battery...................................................................................... 27
Expansion slots.................................................................................... 27
Connecting peripheral devices................................................................ 28
Connecting the power cable.................................................................... 30
Turning on the server ............................................................................... 31
Turning on the server........................................................................... 31
Turning on the server by the “Wake On LAN” function................... 31
Power On Self Test (POST).................................................................... 32
Starting the server..................................................................................... 33
Starting the server from the floppy disk drive ................................... 33
Starting the server from the hard disk drive
(if an operating system is installed on it)............................................ 33
Starting the server from the CD-ROM drive..................................... 34
BIOS setup ................................................................................................ 35
Backup floppy disk.................................................................................... 36
Creating a backup floppy disk ............................................................ 36
Setting the system configuration............................................................. 37
Setting up a disk array (RAID)................................................................. 38
Installing software...................................................................................... 39
Turning off the server................................................................................ 40
Normal shutdown................................................................................. 40
If the operating system does not shut down normally..................... 40
Chapter 2: Connecting Hardware Devices............................................... 42
Installing and removing optional devices............................................... 42
Before you start.................................................................................... 43
Installing and removing methods....................................................... 48
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Memory modules...................................................................................... 49
Installing a memory module............................................................... 51
Removing a memory module ............................................................ 53
CPU module.............................................................................................. 54
Installing a CPU module..................................................................... 55
Replacing the CPU module ............................................................... 59
Replacing the internal battery.................................................................. 64
Hard disk drive (HDD) – IDE HDD –...................................................... 67
IDE interface......................................................................................... 67
Jumper switch setting for hard disk drives........................................ 68
Installing a hard disk drive (expansion)............................................. 68
Removing a hard disk drive................................................................ 72
Hard disk drive (HDD) – SCSI HDD –................................................... 74
SCSI interface ...................................................................................... 74
Jumper switch setting for hard disk drives........................................ 74
Installing a hard disk drive (expansion) –3.5-inch device bay–...... 75
Removing a hard disk drive –3.5-inch device bay–........................ 79
Installing a hard disk drive (expansion) –5.25-inch device bay–... 81
Removing a hard disk drive –5.25-inch device bay–...................... 83
SCSI devices............................................................................................. 85
SCSI ID................................................................................................. 85
Termination........................................................................................... 85
Installing a SCSI device in the 5.25-inch device bay....................... 86
Removing a SCSI device out of the 5.25-inch device bay............. 89
Installing a SCSI device in the 3.5-inch device bay......................... 90
Removing a SCSI device out of the 3.5-inch device bay............... 94
Expansion cards....................................................................................... 96
Installing PCI expansion cards........................................................... 96
Removing PCI expansion card.......................................................... 99
Points of RAID controller and SCSI host adapter connection ..... 100
Uninterruptible power supply unit (UPS) ............................................. 101
Chapter 3: System Configuration Setup................................................. 104
BIOS Setup Utility................................................................................... 104
Starting the BIOS Setup Utility......................................................... 105
Menu window..................................................................................... 106
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Changing BIOS settings ................................................................... 109
BIOS settings...................................................................................... 110
Resetting all setup options to their default values.......................... 130
Chapter 4: Installing Software .................................................................. 132
Windows NT® Server 4.0...................................................................... 132
Before installing Windows NT Server 4.0....................................... 132
Installing Windows NT Server 4.0 automatically ........................... 133
Installing Windows NT Server 4.0 manually .................................. 133
Procedure after installation of Windows NT Server 4.0................ 137
Windows® 2000 Server......................................................................... 140
Before installing Windows 2000 Server.......................................... 140
Installing Windows 2000 Server automatically .............................. 140
Installing Windows 2000 Server manually ..................................... 140
Procedure after installation of Windows 2000 Server................... 143
NetWare................................................................................................... 146
Before installing the NetWare........................................................... 146
Installing the NetWare 5.1 manually................................................ 148
Installing the NetWare 4.2 manually................................................ 153
Procedure after installation of the NetWare.................................... 155
System Operation Management software
“HarnessEye/web”.................................................................................. 156
Chapter 5: Troubleshooting...................................................................... 158
Troubleshooting...................................................................................... 158
You can hear abnormal noise or smell foul odours, and hear a
continuous buzzer.............................................................................. 158
Nothing happens if you press the power switch. Or, nothing appears
on screen even though you can hear the server running............. 159
Characters are distorted or not displayed properly........................ 160
The disk indicator turns on abnormally ........................................... 160
The FDD indicator does not light ..................................................... 161
An error is displayed during POST operation, or POST stops midway
161
Loading of RAID controller BIOS stops midway............................ 161
Cannot install the Operating System (OS)..................................... 162
The Operating System does not boot, or the Operating System
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bootup stops midway........................................................................ 163
Windows NT/2000 is locked or cannot be used............................ 163
Trouble information or error log still remains in the system operation
management software and other software .................................... 164
The internal clock dose not keep the exact time............................ 164
The power button does not function after abortion........................ 164
Trouble with Application Software........................................................ 165
Remedy When Windows NT/2000 is Usable .................................... 166
Remedy When Windows NT/2000 is Unusable................................ 167
Appendix A: Specifications....................................................................... 170
Specifications ..................................................................................... 170
Appendix B: Interface................................................................................ 174
RGB interface..................................................................................... 174
Serial-1/2 interface............................................................................. 178
Keyboard/mouse interface............................................................... 179
Printer interface .................................................................................. 180
USB-0/1 interface .............................................................................. 181
LAN interface...................................................................................... 182
Expansion slots (for PCI expansion cards).................................... 183
Appendix C: Clearing the CMOS............................................................ 188
Appendix D: Device Logs......................................................................... 192
About the device logs........................................................................ 192
Basic system configuration............................................................... 193
CPUs................................................................................................... 193
Memory............................................................................................... 193
Hard disk drives ................................................................................. 194
SCSI devices...................................................................................... 194
Expansion cards................................................................................ 195
Other optional devices ...................................................................... 195
Chapter
Make sur e you ha ve ev erythi ng .................... ........ ........ ......... ..... 3
Installing optional internal devices ............................................. 4
Installing the server ....................................................................... 5
Front vie w (wi th the fron t doors closed) ........ ........ ........ ......... ... 9
Front vie w (wi th the fron t doors opened) .............. ........ ......... . 11
Rear of the server ........................................................................ 18
Removing and repl acing the s erve r panels .. ........ ........ ....... ..... 21
Inside the server .......................................................................... 26
Connecting peripheral devices .................................................. 28
Connecting the power cable ...................................................... 30
Turning on the server .................................................................. 31
Power On Self T est (POST) ...................................................... 32
Starting the server ....................................................................... 33
BIOS setup .................................................................................. 35
Backup floppy disk ..................................................................... 36
Setting the system configuration ............................................... 37
Setting up a disk array (RAID) ................................................. 38
Installing software ....................................................................... 39
Turning off the server ................................................................. 40
1

Getting Started

This chapter describes how to set up your server and get st arted.
2

Make sure you have everything

Make sure you have everything
Be sure to check the contents of the package against your purchase order . If any items are missing or damaged, please notify your T oshiba dealer i mmediately.
NOTE: The purchase order provides a listing of all standard accessories and their quantities. If you purchased the server with optional devices, the optional devices are also deliveredwith the standard accessories listed. In such a case, however, it is possible that the quantities of some accessories, e.g., brackets, do not agree with those specified on the list, because they have already been used to fix the optional devices. In contrast, if an expansion slot cover etc. has been removed from the server to install an optional device instead, the removed expansion slot cover is delivered with the server as an accessory. [Example] If you purchase the server with a built-in DAT (Digital Audio Tape) deck, all accessories of the DAT deck are also delivered with the server as additional accessories, while the device bay spacer, which was removed from a 5.25-inch slot to install the DAT deck, is delivered as an accessory.
Getting Started
3
Before connecting the power cable to your serv er , remo ve the front door panel and the side panel to ensure that all components are installed correctly. See “Removing and replacing the server panels” on page21.
Getting Started
4

Installing optional internal devices

Installing optional internal devices
Install all optional device s, if any, before setting up the server. See “Installing and removing optional de vices” on page 42.
If you have no experie nce installing or remo ving computer hardware devices, or if the job seems dif f icult, always consul t T oshiba Technical Support or your T oshiba dealer . (You will be charged a service fee).

Installing the server

Footplate
Your server has four footplates at the bottom to prev ent the de vice from toppling over. Be sure to extend them before installing the serv er .
Getting Started
Installing the server
5

Footplates

Getting Started
6
Installing the server
Environmental considerations
WARNING: If debris or liquid gets in to the server, shut it down immediately, turn off the power button, and unplug the power cable from the AC outlet. Failure to do so could result in a fire or shock. Contact Toshiba Technical Support or your Toshiba dealer to ask for service.
Do not install the server on an unsteady or slanted surface, otherwise the server may fall over, causing injury.
Do not install the server in a dusty place. Dust can cause short circuits that could lead to fire or smoke damage.
Do not install the server where it can be exposed to rain or mist. Rain and mist could cause a fire or shock hazard.
Do not install the server in a poorly ventilated place. Blocking air vents or installing the server where heat from the server cannot be discharged will cause the temperature inside the server to rise, causing risk of a fire.
Do not install the server where it can be exposed to corrosive gases or salty air, this could cause the server to produce smoke.
CAUTION: Do not install the server where it can be exposed to vibration or shock, this could cause the server to topple over, causing injury.
Do not install the server where the temperature can rise, for example, exposure to direct sunlight or near to a heater, this can cause the temperature inside the server to rise, causing the possibility of fire in the worst case.
Getting Started
Installing the server
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Install the server in a clean, dust-free, and well- ventilated place.
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Install the server on a lev el and steady surf ace.
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Do not install the server upside do wn.
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Never inst all the server i n any of the follo wing places:
- Where it will be exposed to direct sunlight.
- Where it will be exposed to vibration or shock.
- Near any devices that generat e a strong magnetic f ield or produce radio frequency noise, such as a radio, TV, large motor, high-fr equency electric apparatus, air conditioner , large fan, or loudspeaker.
- Where the temperature and humidity change constantly, near an air-conditioning vent, cooling fan, heater or heat source.
- Near liquids or corrosiv e chemicals.
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Operate the server under the follow ing temperature and humidity conditions:
- Ambient temperature: 10 to 35°C (50 to 95°F)
- Relative humidi ty: 30 to 80%Rh (no condensation)
CAUTION: To avoid damage from condensation when the room temperature is too high or too low, switch on the server about an hour after the room temperature falls within a range of 10 to 35
Avoid exposing the server to condensation during use and storage.
°C (50 to 95°F).
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Getting Started
Installing the server
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Allow suf fici ent space around the server for inst allation and maintenance. The following illustrat ion shows the rec ommended minimum clearances.
8 inches
2 inches (5cm)
12 inches (30cm)

Recommended minimum clearances

(20cm)
2 inches (5cm)
Getting Started

Front view (with the front doors closed)

Front view (with the front doors closed)
Key lock
System status indicators
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Front view with the front doors closed

Getting Started
10
Front view (with the front doors closed)
Key-operated lock
The front doors can be locked in two lev els: full acce ss and no access, which depend on the direction of the keyhole.

Ke y-opera ted lock

No access
Full access
Getting Started

Front view (with the front doors opened)

Front view (with the front doors opened)
5.25" device bay
3.5" device bay
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CD-ROM drive
Floppy disk drive
Power button
Reset button
System status indicator

Front view with the front door opened

Getting Started
12
Front view (with the front doors opened)
5.25-inch device bay
CD-ROM drive
CD-ROM drive status indicator
Stereo phone jack

Front view of the CD-ROM drive

The CD-ROM dri ve supports both single- size (5.25") and standard-size (8") CD-R OMs.
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Disk tray Used to set a CD-R OM. Press the ej ect button to slide the disk tray in or out of the CD-ROM dri ve.
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Stereo phone jack Used to connect a headphone or e arphone.
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Volume control Used to adjust the audio output level of the ste reo phone jack.
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CD-ROM dri ve status indic ator Lights up while the CD-R OM is being accessed.
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Eject button (button on the r ight side) Used to slide the disk tray out when there is no power cable connected to the CD-ROM dri v e.
Volume control
Eject button
Eject hole
NOTE: The button on the left side is inoperative with this system.
Getting Started
Front view (with the front doors opened)
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Eject hole Used to eject the disk tray if it does not slide out while you press the eject button. Insert a fi ne wire (e.g., straightened paper clip) into this hole to forcefully eject the tray.
NOTE: Be sure to turn off the server beforehand when ejecting the disktray using the eject hole.
Do not insert any fragile pin, such as a mechanical pencil lead or a plastic pin.
Do not press the eject button when the CD-ROM drive status indicator is lit. Otherwise, the CD-ROM drive might fail.
After using the CD-ROM drive, always remove the CD-ROM from it.
The disk trays of some CD-ROM drives are provided with disk holders. Do not use the disk holder along with this system, except when the system is used as a rack model.
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When ejecting the disk tray without using the eject button or eject hole, open the front door beforehand.
3.5-inch device bay
The 3.5-inch device bay can accommodate up to three 3.5-inch devices. (One of the three slots is already occupied b y a floppy disk drive and one or two slots b y other magnetic disk dri v es.)
Floppy disk drive
The floppy disk drive supports 3.5-inc h 2DD (720 kB) and 2HD (1.44 MB) floppy disks.
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