Toshiba 43L621U, 49L621U, 55L621U, 65L621U User Manual

43" 2160p (4K), 60Hz, LED Google Cast™ TV 49" 2160p (4K), 60Hz, LED Google Cast™ TV 55" 2160p (4K), 60Hz, LED Google Cast™ TV 65" 2160p (4K), 60Hz, LED Google Cast™ TV
43L621U / 49L621U / 55L621U / 65L621U
Before using your new product, please read these instructions to prevent any damage.
Contents
CHILD SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
CAUTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Google Cast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
HDMI®CEC Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
DTS Studio Sound® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
GameTimer™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installing the stands or wall-mount bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installing the stands (43" or 65" model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installing the stands (49" or 55" model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing a wall-mount bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
TV components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Virtual Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
What connection should I use? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting a cable or satellite box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
HDMI (best) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
DVI (same as HDMI but requires an audio connection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
AV (good) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Coaxial (good). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connecting an antenna or cable TV (no box) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Connecting a DVD or Blu-ray player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
HDMI (best) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
AV (good) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Connecting a game console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
HDMI (best) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
AV (good) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Connecting a network router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
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Contents
Connecting a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
HDMI (best) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
DVI (same as HDMI but requires an audio connection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Connecting a USB flash drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Connecting headphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Connecting external speakers or a soundbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Digital audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Analog audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Connecting a home theater system with multiple devices . . . . . . . . . . . . . . . . . . . . 36
Connecting power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using the remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Installing remote control batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Programming universal remote controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Turning on your TV for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using an Android mobile device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using an iOS (Apple) mobile device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Casting a video, movie, or TV show . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Setting up the ANT / CABLE IN jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Understanding the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Turning your TV on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Selecting the video input source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Navigating the menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Selecting a channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Controlling CEC-compatible devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Turning HDMI-CEC Control on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Turning TV Auto Power on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Turning Auto Standby on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Turning Amplifier Control on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Selecting the audio output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Using the TV remote to control CEC-compatible devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Using the TV menu to control CEC-compatible devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Selecting the HDMI Input mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Using the Media Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Supported photo file formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Opening the Photos viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Viewing photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
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Viewing photos in a slideshow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Adjusting the picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Adjusting the TV picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Adjusting the picture size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Scrolling the TheaterWide™ picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Automatically adjusting the aspect ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Using the 4:3 Stretch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Adjusting the sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Adjusting sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Changing channel settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Automatically scanning for channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Manually adding channels to the channel list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Hiding channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Setting parental controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Setting a new PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Blocking TV programs and movies (for USA region) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Downloading rating information (for USA region) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Temporarily unlocking programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Locking video inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Locking channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Setting the GameTimer™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Contents
Using closed captioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Turning closed captioning on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Selecting the analog closed captioning mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Selecting the closed captioning mode with the CCD button . . . . . . . . . . . . . . . . . . . . . . . . 81
Customizing digital closed captioning settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Adjusting time settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Setting the time zone and Daylight Saving Time status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Setting the sleep timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Adjusting menu settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Selecting the menu language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Turning the input sensor on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Maintaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Cleaning the TV cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Cleaning the TV screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Restoring settings to the defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Turning off the automatic power-off feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
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Contents
Video and audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
CEC-compatible devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
43" model (43L621U) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
49" model (49L621U) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
55" model (55L621U) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
65" model (65L621U) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Legal notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
One-year limited warranty - Toshiba Televisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
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CHILD SAFETY

PROPER TELEVISION PLACEMENT MATTERS
THE CONSUMER ELECTRONICS INDUSTRY CARES
Manufacturers, retailers and the rest of the consumer electronics industry are committed to making home entertainment safe and enjoyable.
As you enjoy your television, please note that all televisions - new and old - must be supported on proper stands or installed according to the manufacturer's recommendations. Televisions that are inappropriately situated on dressers, bookcases, shelves, desks, speakers, chests, carts, etc., may fall over, resulting in injury.
TUNE IN TO SAFETY
ALWAYS follow the manufacturer’s recommendations for the safe installation of your
television.
ALWAYS read and follow all instructions for proper use of your television.
NEVER allow children to climb on or play on the television or the furniture on which the
television is placed.
NEVER place the television on furniture that can easily be used as steps, such as a chest
of drawers.
ALWAYS install the television where it cannot be pushed, pulled over or knocked down.
ALWAYS route cords and cables connected to the television so that they cannot be
tripped over, pulled or grabbed.
WALL OR CEILING MOUNT YOUR TELEVISION
ALWAYS contact your retailer about professional installation if you have any doubts
about your ability to safely mount your television.
ALWAYS use a mount that has been recommended by the television manufacturer and
has a safety certification by an independent laboratory (such as UL, CSA, ETL).
ALWAYS follow all instructions supplied by the television and mount manufacturers.
ALWAYS make sure that the wall or ceiling where you are mounting the television is
appropriate. Some mounts are not designed to be mounted to walls and ceilings with steel studs or cinder block construction. If you are unsure, contact a professional installer.
Televisions can be heavy. A minimum of two people is required for a wall or ceiling mount installation.
MOVING AN OLDER TELEVISION TO A NEW PLACE IN YOUR HOME
Many new television buyers move their older CRT televisions into a secondary room after the purchase of a flat-panel television. Special care should be made in the placement of older CRT televisions.
ALWAYS place your older CRT television on furniture that is sturdy and appropriate for
its size and weight.
NEVER place your older CRT television on a dresser where children may be tempted to
use the drawers to climb.
ALWAYS make sure your older CRT television does not hang over the edge of your
furniture.
https://www.cta.tech/Consumer-Resources.aspx
1

Important Safety Instructions

CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC
SHOCK, DO NOT REMOVE COVER (OR BACK). NO
USER-SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated “hazardous voltage” within the product's enclosure, which may be of sufficient magnitude to induce a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
1 Read these instructions. 2 Keep these instructions. 3 Heed all warnings. 4 Follow all instructions. 5 Do not use this apparatus near water. 6 Clean only with dry cloth. 7 Do not block any ventilation openings. Install in
accordance with the manufacturer's instructions.
8 Do not install near any heat sources such as
radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9 Do not defeat the safety purpose of the polarized
or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10 Protect the power cord from being walked on or
pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11 Only use attachments/accessories specified by the
manufacturer.
12 Use only with the cart, stand, tripod,
bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13 Unplug this apparatus during lightning storms or
when unused for long periods of time.
14 Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
15 The wall plug is the disconnecting device. The plug
must remain readily operable.
16 Remote control batteries should not be exposed
to excessive heat such as sunshine, fire, or the like.
17 The apparatus should not be exposed to dripping
or splashing, and no objects filled with liquids, such as vases, should be placed on the apparatus.
18 Your TV has four VESA mounting holes on the
back. If you attach a wall-mount bracket or TV stand to the back of your TV, the bracket or stand must be securely attached using all four holes. If you do not use all four mounting holes, your TV may fall and cause property damage or personal injury. See the documentation that came with your wall mount or TV stand for complete mounting instructions.

WARN ING

Electric shock hazard

To reduce the risk of fire or electric shock, do not remove any cover or expose the device to rain or moisture. No user-serviceable parts are inside. Refer servicing to qualified service technicians.

Lightning

For added protection for your device receiver during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the power outlet and disconnect any antenna or cable system. This helps prevent property damage and personal injury from lightning and power line surges.

Power lines

An outside antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits, or where it can fall into such power lines or circuits. When installing an outside antenna system, take extreme care to keep from touching such power lines or circuits as contact with them might be fatal.
2
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43L621U / 49L621U / 55L621U / 65L621U

Handling the LCD panel

• Your TV’s screen is made of glass. Do not drop your TV or hit, jolt, or press hard against the LCD panel. If the screen breaks, be careful of broken glass.
• If the LCD panel is broken, make absolutely sure that you do not touch the liquid in the panel. This may cause skin inflammation.
• If the liquid gets in your mouth, immediately gargle, rinse, and consult with your doctor. Also, if the liquid gets in your eyes or touches your skin, consult with your doctor after rinsing for at least 15 minutes or longer in clean water.

Replacement parts

When replacement parts are required, make sure that the service technician uses replacement parts specified by the manufacturer that have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock, personal injury, or other hazards.

Safety check

After completing any service or repair to this device, ask the service technician to perform routine safety checks to determine that your TV is in correct operating condition.

Power source

Operate your TV only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your home, consult an electrician or your local power company.

Servicing

These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

CAUTION

Damage requiring service

Unplug this TV from the power outlet and refer servicing to qualified service personnel under the following conditions:
• When the power supply cord or plug is damaged or frayed.
• If liquid has been spilled or objects have fallen into your TV.
• If your TV has been exposed to rain or water.
• If your TV does not operate normally by following the operating instructions. Adjust only those controls covered by the operating instructions because incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore your TV to its normal operation.
• If your TV has been dropped or damaged in any way.
• When your TV exhibits a distinct change in performance.

Outdoor antenna grounding

If an outside antenna or cable system is connected to your T V, make sure that the antenna or cable system is grounded to provide some protection against voltage surges and built-up static charges. Article 810 of the National Electrical Code, ANSI/NFPA No. 70, provides information with respect to correct grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, size of grounding conductors, location of the antenna-discharge unit, connection to grounding electrodes, and requirements for the grounding electrode.
1
Antenna lead-in wire
2
Grounding clamp Antenna discharge
3
unit Grounding
4
conductors
5
Ground clamps Power service
grounding elec trode
6
system Electric service
7
equipment

Note to CATV system installer

Article 820 of the National Electrical Code, ANSI/NFPA No. 40 provides guidance for correct grounding. Specifically, it states that the cable ground must be connected to the grounding system of the building as close to the point of cable entry as practical.

Condensation

Moisture will form on the TV if the TV is brought from cool surroundings into a warm room or if the temperature of the room rises suddenly. When this happens, the TV's performance may be impaired. To prevent this, let the TV stand in its new surroundings for about an hour before switching it on, or make sure that the room temperature rises gradually.
Condensation may also form during the summer if the TV is exposed to the breeze from an air conditioner. In such cases, change the location of the TV.

Mobile telephone warning

To avoid interference with your TV picture and sound, operating problems, or even damage, keep your cordless and cellular telephones away from the TV.
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3

End of life directives

Your TV may contain materials that are regulated for environmental reasons. Your TV also contains materials that can be recycled and reused. To help protect the environment, contact your local authorities for information about disposal or recycling and about finding a recycler in your area before you dispose of your TV.

Non-active pixels

The LCD panel contains almost 3 million thin film transistors, which provide exceptionally sharp video quality. Occasionally, a few non-active pixels may appear on the screen as a fixed blue, green, or red point. These non-active pixels do not adversely affect the performance of your TV, and are not considered defects.
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43L621U / 49L621U / 55L621U / 65L621U 43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV
43" / 49" / 55" / 65" 2160p 60Hz LED
Google Cast™ TV

Introduction

Congratulations on your purchase of a high-quality Toshiba product. Your 43L621U, 49L621U, 55L621U, or 65L621U represents the state of the art in LED TV design and is designed for reliable and trouble-free performance.

Google Cast

UNLIMITED ENTERTAINMENT, ALL ON YOUR SCHEDULE
• With Google Cast™, you are in command. Access more than 200,000 TV shows and movies, millions of songs and more through apps like Netflix, YouTube, and Google Play. Discover new content, with more apps being added all the time at g.co/castapps.
USE YOUR PHONE AS A REMOTE
• By using your phone, there's nothing new to learn—cast your apps, your playlists, your TV shows—without new log-ins or downloads. It's simple to search, browse, queue, and control from anywhere in the home.
MULTI-TASK WITHOUT INTERRUPTING WHAT’S PLAYING
• While you are casting, you can keep using your phone for other things without disrupting what is playing on the TV.

HDMI®CEC Control

Enjoy the benefit of having HDMI CEC-compatible products plug and play! No setup is needed! CEC technology lets different devices discover and communicate with each other. (See page 59 for instructions on how to use HDMI® CEC Control.)

DTS Studio Sound®

DTS Studio Sound is an advanced surround sound solution suite that accurately extracts and places audio cues for an immersive surround experience over the TV’s built-in speakers. To complete the audio experience, post processing and psychoacoustic techniques are implemented to provide 3D audio rendering to match 3D video content, for bass and dialog enhancement and to deliver consistent and level volume across content.

GameTimer™

Use the GameTimer™ to set a time limit for playing a video game (from 30 to 120 minutes). When the GameTimer expires, your TV locks out the input source for the video game device.
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5
43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV

Installing the stands or wall-mount bracket

• If you want to place your TV on a table or in an entertainment center, go to Installing the stands (43" or 65" model) or
Installing the stands (49" or 55" model).
• If you want to mount your TV on a wall, go to Installing a wall-mount bracket.
Notes
• If you plan to wall-mount your TV, do not install the stands.
• Store the stands and stand screws in case you decide to use the stands in the future.

Installing the stands (43" or 65" model)

1 Carefully place your TV face-down on a cushioned, clean surface to protect the screen from damages and scratches.
2 Secure each TV stand leg to the back of your TV with two of the provided screws.
Screw type Screw length # of screws
43" M5 27 mm 4 65" M5 20 mm 4
6
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43L621U / 49L621U / 55L621U / 65L621U 43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV

Installing the stands (49" or 55" model)

1 Carefully place your TV face-down on a cushioned, clean surface to protect the screen from damages and scratches.
2 Attach a stand neck to each of the stand legs with two of the provided 12 mm screws (the long screws).
Screw type Screw length # of screws
M4 12 mm 4
www.tv.toshiba.com
7
43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV
3 Slide the stand necks into the slots on the bottom of your TV. Secure the necks to the back of your TV using two of
the provided 10 mm screws (the short screws) and to the bottom of your TV using two of the 12 mm screws.
Screw type Screw length # of screws
M4 12 mm 4 M5 10 mm 4
8
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43L621U / 49L621U / 55L621U / 65L621U 43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV

Installing a wall-mount bracket

Warning
• Your TV has four VESA mounting holes on the back. If you attach a wall-mount bracket to the back of your TV, the bracket must be securely attached, using all four holes. If you do not use all four mounting holes, your TV may fall and cause property damage or personal injury. See the documentation that came with your wall mount for complete mounting instructions.
• This TV is intended to be supported by a UL Listed wall mount bracket with suitable weight/load. (See Miscellaneous on page 94, 95, 96, or 97.)
1 Carefully place your TV face-down on a cushioned, clean surface to protect the screen from damages and scratches.
43" or 65" model
49" or 55" model
www.tv.toshiba.com
9
43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV
2 If the stands are installed, remove the screws that secure each stand to your TV, then remove the stand.
43"or 65" model
49" or 55" model
10
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43L621U / 49L621U / 55L621U / 65L621U 43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV
3 See the instructions that came with the wall-mount bracket for information about which screws to use and how to
correctly hang your TV.
Notes
• The length of the wall-mount screws vary depending on the wall-mount bracket you purchased. See the instructions that came with the wall-mount bracket for screw lengths.
• The mounting holes on the back of all the models take type M6 screws.
43" 49" or 55" model
65"model
7.87 in. (200 mm)
11.81 in. (300 mm)
19.69 in. (500 mm)
www.tv.toshiba.com
15.74 in. (400 mm)
11
43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV

TV components

This section contains information about:
•Package contents
•Front
• Power/INPUT button
•Side jacks
•Back jacks
• Remote control

Package contents

• 43", 49", 55", or 65"LED Google Cast™ TV
• Remote control and batteries (2 AAA)
• 43"/65" models: TV stands (2) and screws (4)
• 49"/55" models: TV stands (2), stand necks (2), M4 screws (8), and M5 screws (4)
• 49"/55" models: Power cord
• Quick Setup Guide
• Important Information

Front

43" model

49"/55" models

65" model

12
# Item Description
1
2
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Remote control sensor
Power indicator
Receives signals from the remote control. Do not block.
Turns off when your TV is on. Lights red when your TV is off
(standby mode).
43L621U / 49L621U / 55L621U / 65L621U 43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV

Power/INPUT button

43" model

49"/55"/65" models

Item Description
—Press to turn on your TV when your TV is off (in standby mode). Press and hold to turn off your TV when your TV is on.
War ning: When your TV is off, power still flows through it. To completely disconnect power, unplug the power
/INPUT
cord. INPUT—When your TV is on, quickly
press and release to open the Input Selection list, press one or more times to select a video input source, then wait a few seconds. Your TV switches to the source you selected. For more information, see Selecting the video
input source on page 56.
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43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV

Side jacks

43"/65" models
49"/55" models
# Item Description
Connect a USB flash drive to this jack to view compatible JPEG picture files. For more
1 USB
HDMI IN 1 (ARC)
2
3 HDMI IN 2
4
HDMI IN 3
DIGITAL OUTPUT
5
(Optical)
6
information, see Connecting a
USB flash drive on page 32 and Using the Media Player on
page 64. Connec t an HD MI or DVI device to
this jack. For more information, see HDMI (best) on page 20, 25,
27, or 30 or DVI (same as HDMI but requires an audio connection)
on page 21 or 31. OR Connect an ARC-enabled home
theater receiver to this jack. Connec t an HD MI or DVI device to
this jack. For more information, see HDMI (best) on page 20, 25,
27, or 30 or DVI (same as HDMI but requires an audio connection)
on page 21 or 31. Connec t an HD MI or DVI device to
this jack. For more information, see HDMI (best) on page 20, 25,
27, or 30 or DVI (same as HDMI but requires an audio connection)
on page 21 or 31. Connect a soundbar, digital
speaker system, or home theater system to this jack to listen to TV audio through external speakers. For more information, see
Connecting external speakers or a soundbar on page 34.
Connect headphones to this jack. See Connecting headphones on page 33.
OR Connect an analog soundbar,
speaker system, or home theater system to this jack to listen to TV audio through external speakers. For more information, see Analog
audio on page 35.
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43L621U / 49L621U / 55L621U / 65L621U 43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV

Back jacks

43" model

# Item Description
Connect a network router to this jack to use a wired network
1 LAN
VIDEO and
2
AUDIO L and R
3 ANT / CABLE IN
connection to access your Google Cast account. For more information, see Connecting a
network router on page 29.
Connect the video and audio for an AV device to these jacks. For more information, see AV
(good) on page 22, 26, or 28.
Connect an antenna or cable TV to this jack. For more information, see Coaxial (good) on page 23 or Connecting an
antenna or cable TV (no box) on
page 24.

49"/55"/65" models

www.tv.toshiba.com
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43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV

Remote control

# Button Press to...
Turn your TV on or off (standby mode). When your TV is off,
(power)
1
SLEEP
2
INPUT
3
Sound
4
(back) Return to the previous level or channel.
5
MUTE
6
CH+/
S
7
VOL–/
8
9
W
OK Confirm selecti ons or changes in TV menus.
the power indicator lights red. Warn ing: When your TV is off, power still flows through it.
To disconnect power, unplug the power cord.
Set the sleep timer. You can select Off, 5min, 10 min,
15 min, 30 min, 60 min, 90min, 120 min, 150 min, 180 min, or 240 min. See Setting the sleep timer on
page 82.
Open the Input Selection list. Press INPUT one or more times or press S or T to select the video input source, then press OK. See Selecting the video input source on page 56.
Select the sound mode. You can select Standard, Music,
Movie, Clear Voice, or Enhanced Bass. See the Sound Mode option in Adjusting sound settings on page 70.
Mute the sound or un-mute the sound. S ee Adjusting the
volume on page 58.
TV: Change to the next higher channel in the channel list. TV menu: Navigate up. USB: Rotate a photo counter-clockwise in a slideshow.
TV: Decrease the volume. TV menu: Navigate left. USB: Go to the previous photo in a slideshow.
10
CCD
11
Picture
12
MENU Open the on-screen menu.
13
INFO
14
EXIT Close the on-screen TV menu.
15
VOL+/
16
17
18
X
CH–
T
(play/pause) Start or stop playback.
Switch to Google Cast.
Turn closed captioning on or off. Select the language (like English) to turn on closed captioning or Off to turn off closed captioning. See Turning closed captioning on or off on page 80.
Select the picture mode. You can select Dynamic,
Standard, Natural, Movie, Game, or PC. See the Picture Mode option in Adjusting the TV picture on page 65.
Display TV status information, such as the channel number, channel name (if available), or signal source. See Vie win g
channel information on page59 .
TV: Increase the volume. TV menu: Navigate right.
USB: Go to the nex t photo in a slideshow.
TV: Change to the next lower channel in the channel list. TV menu: Navigate down. USB: Rotate a photo clockwise in a slideshow.
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43L621U / 49L621U / 55L621U / 65L621U 43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV

Virtual Remote control

To download the Toshiba Cast TV Remote App on your mobile phone or tablet, search for the app in your device's store app and install it.
Toshiba T V Remote icon on Android device.
The buttons on the Toshiba TV remote function the same as the corresponding buttons on the remote control that came with your TV. For more information, see Remote control on page 16.
Note
When performing tasks, you can use either your physical remote control or the virtual remote control.

Main page

Tosh iba T V
Remote icon on
iOS device.
# Item Description
Input source
7
Volu me up
8
D-Pad Tap to got to the D-Pad page. See D-Pad page on page 18.
9
Tap to switch to the video input source to the TV tuner and go to the Channel and Long Press page.
Tap to increase the volume one step. Touch and hold to continuously increase the volume.

Channel and Long Press page

# Item Description
Tap to turn your TV on or off (standby mode). When your TV
Power
1
TV name Displays your TV’s name and icon.
2
Vol ume do wn
3
Play/Pause Tap to pause casting video. Tap again to resume playback.
4
is off, the power indicator lights red. Warn ing: When your TV is off, power still flows through it.
To disconnect power, unplug the power cord.
Tap to decrease the volume one step. Touch and hold to continuously decrease the volume.
# Item Description
Channel up Tap to go to the next channel in the channel list.
1
Touch and hold this button, then tilt your mobile device to continuously change a value continuously.
Long Press
2
Channel down Tap to go to the previous channel in the channel list.
3
For example, to decrease the volume, press and hold this button then tilt your mobile device to the left (volume down button). Or to change channels, press and hold this button, then tilt your mobile device toward your TV.
Mute Tap to mute the sound or un-mute the sound.
5
Number Tap to go to the Number page and enter channel numbers.
6
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43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV

Number page D-Pad page

# Item Description
Close Tap to close this page and return to the Main page.
1
Channel number
2
Number pad Tap numbers to enter channel numbers.
3
Dash Tap to enter a sub-channel number.
4
Return Tap to return to the previous channel.
5
OK
6
Displays the channel or s ub-channel numbers (up to three numbers) you enter with the number buttons.
Tap to confirm the channel number you entered and go to that channel.
# Item Description
Input source
1
Arrows Use these buttons to browse through on-screen menus.
2
OK Tap to confirm selections or changes in TV menus.
3
Back
4
Menu Tap to open on-screen menus.
5
Game Tap to turn Game mode on or off.
6
Closed captioning Tap to turn closed captioning on or off.
7
Sound mode
8
Info
9
Exit Tap to exit the on-screen menus.
10
Sleep Tap to set the sleep timer.
11
Picture m ode
12
Tap to open the Input Selection list. Press this button one or more times or press S or T to select the video input source, then press OK.
Tap to go to the previous channel or go back to the previous step.
Tap to select the sound mode. You can select Standard,
Music, Movie, Clear Voice, or Enhanced Bass. See the Sound Mode option in Adjusting sound settings on
page 70.
Tap to display information on your TV about the currently selected channel.
Tap to select the picture mode. You can select Dynamic,
Standard, Natural, Movie, Game, or PC. See the Picture Mode option in Adjusting the TV picture on page 65.
18
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43L621U / 49L621U / 55L621U / 65L621U 43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV

What connection should I use?

Your TV has several connection types for connecting devices to your TV.
For the best video quality, you should connect a device to the best available connection.
Use the following tables to identify cables:
Video quality
Best (use this
if your devices
have HDMI)
Good
Connection type and jack
HDMI
video/audio
AV (requires an
audio
connection)
Cable connector
Connection type and jack
Optical digital
audio output
Analog audio
input
3.5mm analog audio output
Cable connectors
Good
Coaxial
video/audio
You can use an HDMI IN jack on your TV to connect a DVI device to your TV. For more information, see DVI
(same as HDMI but requires an audio connection) on
page 21 or 31.
Cautions
• Check the jacks for position and type before making any connections.
• Loose connections can cause poor audio or video quality. Make sure that all connections are tight and secure.
• The external audio/video equipment shown may be different from your equipment. If you have questions, refer to the documentation that came with your equipment.
• Always unplug the power cord when connecting external equipment.
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43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV

Connecting a cable or satellite box

Many cable or satellite TV boxes have more than one connection type. To get the best video, you should use the best connection type available. For more information, see What connection should I use? on page 19.
You can connect a cable or satellite box using:
•HDMI (best)
• DVI (same as HDMI but requires an audio connection)
•AV (good)
• Coaxial (good)

HDMI (best)

Cable or
satellite box
On your TV
HDMI cable
connector
HDMI IN jack
Cable wall
jack
1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off. 2 Connect the incoming cable from the cable wall jack to the cable-in jack on the cable or satellite box. 3 Connect an HDMI cable (not provided) to one of the HDMI IN jacks on the side of your TV and to the HDMI OUT jack
on the cable or satellite box.
4 Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box. 5 Press INPUT to open the Input Selection list. 6 Press
S
or T to highlight HDMI 1, HDMI 2, or HDMI 3, then press OK.
HDMI cable
Side of TV
43"/65" models
49"/55" models
20
Note
An HDMI cable carries both audio and video. You do not need to use any audio cables.
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43L621U / 49L621U / 55L621U / 65L621U 43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV

DVI (same as HDMI but requires an audio connection)

Note
Your TV supports DVI video only. To add sound for a DVI connection, connect external speakers or a soundbar to the cable or satellite box.
Cable or
satellite box
On your TV
HDMI cable
connector
HDMI IN jack
Cable
wall jack
1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off. 2 Connect the incoming cable from the cable wall jack to the cable-in jack on the cable or satellite box. 3 Connect an HDMI-DVI adapter (not provided) to one end of an HDMI cable (not provided), then connect the adapter
to the DVI OUT jack on the cable or satellite box. 4 Connect the other end of the cable to one of the HDMI IN jacks on the side of your TV. 5 Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box. 6 Press INPUT to open the Input Selection list. 7 Press
S
or T to highlight HDMI 1, HDMI 2, or HDMI 3, then press OK.
HDMI cable with
HDMI-DVI adapter
Side of TV
43"/65" models
49"/55" models
www.tv.toshiba.com
21

AV (good)

On your TV
43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV
Notes
Cables are often color-coded to match color-coded jacks.
Cable
wall jack
Cable or
satellite box
AV cable
connector
AV jack
1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off. 2 Connect the incoming cable from the cable wall jack to the cable-in jack on the cable or satellite box. 3 Connect an AV cable (not provided) to the VIDEO jack and AUDIO L and R jacks on the back of your T V and to the AV
and audio out jacks on the cable or satellite box.
Audio cable
connectors
Analog
audio jacks
Important
When you connect the audio using the AUDIO L and R jacks, the audio output is analog.
43" model
49"/55"/65" models
AV cable
Back of TV
22
4 Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box. 5 Press INPUT to open the Input Selection list. 6 Press
S
or T to highlight AV , then press OK.
www.tv.toshiba.com
43L621U / 49L621U / 55L621U / 65L621U 43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV

Coaxial (good)

Cable
On your TV
49"/55"/65" models
43" model
Coaxial cable
connector
ANT / CABLE IN
jack
Back of TV
wall jack
Cable or
satellite box
Coaxial
cable
1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off. 2 Connect the incoming cable from the cable wall jack to the cable-in jack on the cable or satellite box. 3 Connect a coaxial cable (not provided) to the ANT / CABLE IN jack on the back of your TV and to the coaxial out jack
on the cable or satellite box.
4 Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box. 5 Press INPUT to open the Input Selection list. 6 Press 7 If you cannot tune to channels you know exist, scan for channels. See Automatically scanning for channels on
S
page 71.
or T to highlight ANT / CABLE, then press OK.
Notes
• Use a coaxial cable to eliminate interference and noise from radio waves.
• Do not bundle the coaxial cable with the power cord or other cables.
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43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV

Connecting an antenna or cable TV (no box)

On your TV
49"/55"/65" models
43" model
Coaxial cable
connector
ANT / CABLE IN
jack
1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off. 2 Connect a coaxial cable (not provided) to the ANT / CABLE IN jack on the back of your TV and to the antenna or
cable TV wall jack.
3 Plug your TV’s power cord into a power outlet, then turn on your TV. 4 Press INPUT to open the Input Selection list. 5 Press 6 If you cannot tune to channels you know exist, scan for channels. See Automatically scanning for channels on
S
page 71.
or T to highlight ANT / CABLE, then press OK.
Back of TV
Antenna or cable TV
(no box)
Coaxial
cable
Notes
• Use a coaxial cable to eliminate interference and noise from radio waves.
• Do not bundle the coaxial cable with the power cord or other cables.
• If the antenna is not installed correctly, contact qualified service personnel to correct the problem.
• If the signal level for a channel is weak, the picture may be distorted. Adjust the antenna or use a highly directional outdoor or set-top antenna with a built-in amplifier.
• If the picture quality is good on some channels and poor on others, the problem may be caused by a poor or weak signal from the broadcaster or cable TV provider.
• If you connect to cable TV without a set-top box and experience poor picture quality, you may need to install a set-top box to improve signal reception and picture quality. Contact your cable TV provider about upgrading to a set-top box.
• Many high-definition (HD) channels upscale standard-definition (SD) content. The picture displayed on your TV is still displayed as SD, thus the picture quality will not be as clear or crisp as it would be if the content was originally recorded in HD.
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Connecting a DVD or Blu-ray player

Many DVD or Blu-ray players have more than one connection type. To get the best video, you should use the best connection type available. For more information, see What connection should I use? on page 19.
You can connect a DVD or Blu-ray player using:
•HDMI (best)
•AV (good)

HDMI (best)

DVD or Blu-ray
player
On your TV
HDMI cable
connector
HDMI IN
jack
1 Make sure that your TV’s power cord is unplugged and the DVD or Blu-ray player is turned off. 2 Connect an HDMI cable (not provided) to one of the HDMI IN jacks on the side of your T V and to the HDMI OUT jack
on the DVD or Blu-ray player.
3 Plug your TV’s power cord into a power outlet, then turn on your TV and DVD or Blu-ray player. 4 Press INPUT to open the Input Selection list. 5 Press
S
or T to highlight HDMI 1, HDMI 2, or HDMI 3, then press OK.
HDMI cable
Side of TV
43"/65" models
49"/55" models
Note
An HDMI cable carries both audio and video. You do not need to use any audio cables.
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AV (good)

43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV
Note
Cables are often color-coded to match color-coded jacks.
DVD or Blu-ray
player
On your TV
AV cable
connector
AV jack
1 Make sure that your TV’s power cord is unplugged and the DVD or Blu-ray player is turned off. 2 Connect an AV cable (not provided) to the VIDEO jack and AUDIO L and R jacks on the back of your TV and to the
AV OUT jacks on the DVD or Blu-ray player.
3 Plug your TV’s power cord into a power outlet, then turn on your TV and DVD or Blu-ray player. 4 Press INPUT to open the Input Selection list. 5 Press
Audio cable
connectors
Analog
audio jacks
Important
When you connect the audio using the AUDIO L and R jacks, the audio output is analog.
S
or T to highlight AV , then press OK.
43" model
49"/55"/65" models
AV c able
Back of TV
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43L621U / 49L621U / 55L621U / 65L621U 43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV

Connecting a game console

You can connect a game console using:
•HDMI (best)
•AV (good)

HDMI (best)

Side of TV
Game console
On your TV
HDMI cable
HDMI cable
connector
43"/65" models
49"/55" models
HDMI IN
jack
1 Make sure that your TV’s power cord is unplugged and the game console is turned off. 2 Connect an HDMI cable (not provided) to one of the HDMI IN jacks on the side of your T V and to the HDMI OUT jack
on the game console.
3 Plug your TV’s power cord into a power outlet, then turn on your TV. 4 Turn on the game console, then set it to the correct output mode. For more information, see the documentation that
came with the console.
5 Press INPUT to open the Input Selection list. 6 Press
S
or T to highlight HDMI 1, HDMI 2, or HDMI 3, then press OK.
Note
An HDMI cable carries both audio and video. You do not need to use any audio cables.
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AV (good)

43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV
Notes
Cables are often color-coded to match color-coded jacks.
Game console
On your TV
43" model
AV cable
connector
AV jack Analog
1 Make sure that your TV’s power cord is unplugged and the game console is turned off. 2 Connect the video and audio connectors on the game console’s AV cable (not provided) to the VIDEO jack and
AUDIO L and R jacks on the back of your TV and to the composite jack(s) on the game console.
Audio cable
connectors
audio jacks
Important
• Some older game consoles come with a special AV cable. See the documentation that came with your game console or check the manufacturer’s website.
• When you connect the audio using the AUDIO L and R jacks, the audio output is analog.
49"/55"/65" models
Console-specific
AV cable
Back of TV
28
3 Plug your TV’s power cord into a power outlet, then turn on your TV. 4 Turn on the game console, then set it to the correct output mode. For more information, see the documentation that
came with the console.
5 Press INPUT to open the Input Selection list. 6 Press
S
or T to highlight AV , then press OK.
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43L621U / 49L621U / 55L621U / 65L621U 43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV

Connecting a network router

You can connect your TV to a network router using an Ethernet cable and the LAN jack on the back of your TV.
On your TV
Network router
43" model
Ethernet
cable
connector
LAN jack
1 Make sure that your TV’s power cord is unplugged and the router is turned off. 2 Connect an Ethernet cable (not provided) to the LAN jack on the back of your TV and to an Ethernet jack on the
router.
3 Plug your TV’s power cord into a power outlet, then turn on your TV and the router.
49"/55"/65" models
Ethernet
cable
Back of TV
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Connecting a computer

You can connect a computer using:
•HDMI (best)
• DVI (same as HDMI but requires an audio connection)

HDMI (best)

Computer
On your TV
HDMI cable
HDMI cable
connector
43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV
Side of TV
43"/65" models
49"/55" models
HDMI IN
jack
1 Make sure that your TV’s power cord is unplugged and the computer is turned off. 2 Connect an HDMI cable (not provided) to one of the HDMI IN jacks on the side of your TV and to the HDMI OUT jack
on the computer.
3 Plug your TV’s power cord into a power outlet, then turn on your TV and the computer. 4 Press INPUT to open the Input Selection list. 5 Press 6 Adjust the display properties on the computer, if necessary.
S
or T to highlight HDMI 1, HDMI 2, or HDMI 3, then press OK.
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DVI (same as HDMI but requires an audio connection)

Notes
Your TV supports DVI video only. To add sound for a DVI connection, connect external speakers or a soundbar to the computer.
Side of TV
Computer
On your TV
HDMI cable with
HDMI cable
connector
HDMI IN jack
HDMI-DVI adapter
43"/65" models
49"/55" models
1 Make sure that your TV’s power cord is unplugged and the computer is turned off. 2 Connect an HDMI-DVI adapter (not provided) to one end of an HDMI cable (not provided), then connect the adapter
to the DVI OUT jack on the computer. 3 Connect the other end of the cable to one of the HDMI IN jacks on the side of your TV. 4 Plug your TV’s power cord into a power outlet, then turn on your TV and the computer. 5 Press INPUT to open the Input Selection list. 6 Press 7 Adjust the display properties on the computer, if necessary.
S
or T to highlight HDMI 1, HDMI 2, or HDMI 3, then press OK.
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Connecting a USB flash drive

Side of TV
USB flash
drive
43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV
43"/65" models
49"/55" models
1 Plug a USB flash drive into the USB port on the side of your TV.
Caution
Do not remove the USB flash drive or turn off the TV while using the USB flash drive. You may lose data or damage the USB flash drive.
2 Press INPUT, press
S
or T to highlight USB, then press OK. The Media Player menu opens.
Note
For information about supported file types, see Supported photo file
formats on page 64.
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Connecting headphones

If the TV Speakers option on the Sound menu is set to Auto, the TV speakers are muted when you connect headphones.
Warning
Loud noise can damage your hearing. When using headphones, use the lowest volume setting on your headphones that still lets you hear the sound.
Side of TV
43"/65" models
49"/55" models
1 Make sure that your TV is turned on, then connect the headphones to the jack on the side of your TV. 2 In the Headphones/Audio Output screen that opens, press
then press OK.
Note
The Headphones/Audio Output screen closes after 30 seconds without any action. To open the screen again, unplug the headphones, then plug them back in.
W
or X to highlight Headphones/Audio Out Variable,
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Connecting external speakers or a soundbar

You can connect external speakers using:
• Digital audio
•Analog audio

Digital audio

Digital speaker system
On your TV
Soundbar
Digital optical
audio cable
connector
Digital opt ical
audio jack
1 Make sure that your TV’s power cord is unplugged and the digital speaker system or soundbar is turned off. 2 Connect a digital optical audio cable (not provided) to the DIGITAL OUTPUT (Optical) jack on the side of your TV
and to the optical AUDIO IN jack on the digital speaker system or soundbar. 3 Plug your TV’s power cord into a power outlet, then turn on your TV. 4 Turn on the digital speaker system or soundbar, then set it to the correct source. For more information, see the
documentation that came with the digital speaker system or soundbar. 5 On your TV’s Sound menu, highlight Digital Audio Output, then press OK. Highlight Audio Format, then press OK.
Press
S
page 70.
or T to select PCM, then press OK. See the Digital Audio Output option in Adjusting sound settings on
Digital optical
audio cable
Side of TV
43"/65" models
49"/55" models
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Analog audio

Note
If the TV Speakers option on the Sound menu is set to Auto or Off, the TV speakers are muted when you connect an analog sound system or soundbar.
Analog speaker
system
On your TV
Soundbar
Audio cable
connector
Side of TV
43"/65" models
49"/55" models
jack
1 Make sure that your TV is turned on and the analog speaker system or soundbar is turned off. 2 Connect an audio cable (not provided) to the jack on the side of your TV and to the AUDIO IN jacks on the analog
speaker system or soundbar.
3 In the screen that opens, press
Note
If you want to mute the TV speakers, set the TV Speakers option on the Sound menu to Off or Auto.
4 Turn on the analog speaker system or soundbar, then set it to the correct source. For more information, see the
documentation that came with the analog speaker system or soundbar.
Audio cable
W
or X to highlight Audio Output Fixed, then press OK.
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43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV

Connecting a home theater system with multiple devices

DVD or Blu-ray player
Cable or satellite box
AV receiver
Antenna or cable
TV connected directly to the
wall jack
The connections you make depend on the video and audio jacks available on your devices. Refer to the documentation that came with your devices for connection information.
Just remember to use the best connection types available for the best picture and sound. For information about connection types, see What connection should I use? on page 19.
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Connecting power

43"/65" models
• Connect the power cord to a power outlet.
Cautions
• Your TV should only be operated from the power source indicated on the label.
• Always unplug the power cord from the power outlet when you will not be using your TV for an extended period of time.
• The power cord is permanently attached to your TV. Do not try to unplug it from the back of your TV.
49"/55" models
1 Connect one end of the power cord to the power connector on the back of your TV. 2 Connect the other end of the cord to a power outlet.
Cautions
• Your TV should only be operated from the power source indicated on the label.
• Always unplug the power cord from the power outlet when you will not be using your TV for an extended period of time.
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43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV

Using the remote control

This section includes topics about:
• Installing remote control batteries
• Aiming the remote control
• Programming universal remote controls

Installing remote control batteries

1 Slide the battery compartment cover open, then
lift the cover off the remote control.
2 Insert two AAA batteries into the battery
compartment. Make sure that you match the + and – symbols on the batteries with the + and – symbols in the battery compartment.
3 Replace the battery compartment cover.
Cautions
• Batteries should not be exposed to excessive heat, such as sunshine, heat registers, or fire.
• Battery chemicals can cause a rash. If the batteries leak, clean the battery compartment with a cloth. If chemicals touch your skin, wash immediately.
• Make sure that batteries are disposed of correctly. Do not burn or incinerate.

Aiming the remote control

• Point the remote control towards the remote control sensor on the front of your TV.
43" model
Remote control
sensor
49"/55"/65" models
38
Notes
• Do not mix batteries of different types.
• Do not mix old and new batteries.
• Remove batteries when the charge is depleted.
• If the remote control is not going to be used for an extended period of time, remove the batteries.
Remote control
sensor
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Programming universal remote controls

You can operate your Toshiba TV with a new or existing universal remote control.
1 See the table in Common universal remote control
codes on page 39 for common codes.
If you have problems programming your remote or need a different remote control code:
Contact the universal remote control maker. OR Contact the cable or satellite company that
provided the remote control you are trying to program.
2 Follow your universal remote control’s instructions
to enter the TV code you found in Step 1.
Tips
• If your universal remote control has a code search feature, run a code search to identify a code that matches your TV. See your universal remote control’s instructions for details.
• If your universal remote control has a “Learn” feature, you can manually program it using the Toshiba TV remote to “teach” the commands one at a time. See your universal remote control’s instructions for details.

Common universal remote control codes

The following is a list of the most common remote control codes.
Brand Remote control codes
1127, 1179, 1203, 1204, 1222, 1223, 1332, 1340, 1341, 1345, 1353, 1010, 1098, 1104, 1147, 1148, 1149, 1150,
AT&T U -ve rse
Cablevision 015, 101, 045, 030, 007, 040, 062, 142, 137, 382, 703
Charter
1151, 1173, 1174, 1210, 1215, 1256, 1257, 1263, 1267, 1272, 1302, 1311, 1312, 1322, 1343, 1376, 1585, 1589, 1592, 11524, 12724, 10156, 11935, 11704, 11959, 10650, 11343, 11369, 10060
11524, 10822, 10845, 11656, 12006, 10154, 11256, 10156, 11265, 10060, 10650, 11156, 11356, 11704, 0154, 0156, 0060, 1256, 0832, 1704, 1936, 0650, 1156, 1656, 1935, 0845, 1356, 1918, 1945, 015, 030, 007, 040, 062, 101, 142, 045, 137, 138, 325, 258, 031, 038, 039, 423, 571
Brand Remote control codes
DirecTV
Dish Network
RCA
Rogers 1524
Time Warner
Verizo n
10156, 11656, 11256, 11704, 11356, 10060, 10650, 10154, 10765, 10178, 10700, 10702
617, 631, 590, 618, 635, 680, 688, 750, 847, 800, 526, 851, 852, 595, 908, 757, 850, 802, 785, 743, 849, 622, 789, 771, 744, 243, 117
11524, 11656, 10156, 11156, 11256, 12006, 11265, 11704, 11945, 10845, 1356, 12724
0156, 0060, 0154, 1042, 1060, 1061, 1062, 1087, 1091, 1097, 1098, 1130, 1131, 1172, 1173, 1183, 1286, 1317, 1325, 1327, 1334, 1345, 1346, 1355, 1364, 1365, 0016, 0017, 0090, 0096, 0117, 0118, 0129, 0131, 0180, 0206, 2001, 0011, 0021, 0041, 0051, 0061, 0081, 0101, 0111, 0171, 0191, 0211, 0471, 0701, 0411, 0501, 1301, 1351, 1441, 1781, 1951, 2021, 0341, 2341, 2481, 0861, 2351, 3671, 2801, 3821, 4151, 3921, 3931, 1256, 1265, 1945, 1935, 1704, 1656, 1635, 1356, 1343, 1306, 1156, 0845, 0832, 0650, 0149, 0036, 1190, 1014, 1015, 1127, 1007, 1252, 1246, 1219, 1212, 1168, 1163, 1018, 1114, 1028, 1071, 1300, 1338, 1353, 1369, 030, 007, 040, 062, 101, 045, 015, 062, 142, 137, 703, 138, 230, 258, 325
0087, 0181, 0183, 0677, 0859, 0872, 1172, 1183, 1283, 1292, 1383, 1683, 1731, 3015, 3022, 3023, 3051, 3052, 3053, 3055, 3059, 3062, 3066, 3072, 3074, 3078, 3080, 3087, 3089, 3093, 3147, 3167, 3168, 3169, 3171, 3173, 3182, 3187, 3188, 3207, 3214, 3220, 397
Tips
• The brand name is often visible on the front of the universal remote control, and the model number is often visible on the back.
• If your universal remote control isn’t listed in the table, refer to your universal remote control’s instructions and try codes for the brands Orion, Emerson, Memorex, Sansui, Sylvania, or Zenith. You may need to try several codes before finding a match.
Comcast
Cox
11656, 11156, 11256, 11704, 10845, 11356, 10060, 10650, 11265, 10154, 10765, 10767, 10178, 11314, 10700, 10702, 11935, 10832, 11959, 10036, 10149, 11343, 11369, 10781, 10003, 10250, 10156, 0060, 003, 0154, 0156
074, 168, 170, 822, 093, 991, 156, 060, 154, 093, 030, 031, 038, 039 , 0170, 0074, 0168, 1270 , 0060, 0154, 0156, 1256, 1265, 1945, 1704, 1656, 1635, 1356, 1343, 1325, 1306, 1156, 0845, 0832, 0650, 0149, 0036, 1369, 1042, 1060, 1061, 1062, 1087, 1091, 1097, 1098, 1130, 1131, 1183, 1524, 1935, 2006, 1959, 1936, 1164, 2724
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43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV

Turning on your TV for the first time

The first time you turn on your TV, the initial setup wizard opens. The wizard guides you through setting up your TV including the Google Cast setup, menu language, time zone, TV signal source, and the channel list.
• If you are using an Android mobile device, go to Using an Android mobile device.
• If you are using an iOS (Apple) mobile device, go to Using an iOS (Apple) mobile device.

Using an Android mobile device

1 Make sure that you:
• Install the remote control batteries. (See page 38.)
• If you plan to watch standard broadcast TV channels using a cable box, satellite box, or external antenna, connect an antenna, cable TV, or satellite TV. (See page 20 through 24.)
• Connect the power cord. (See page 37.)
• Know the Wifi network name and password if you are using a wireless network to set up your TV.
Note
If you want to use a wired connection instead of Wifi to set up your TV, connect your TV to an Internet router using the LAN jack. For more information, see Connecting a
network router on page 29.
2 Turn on Wifi on your mobile device and connect it to your home Wifi network. 3 Press (power) to turn on your TV. The Set me up screen opens.
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4 Type google.com/cast/setup in the search bar of your device’s browser.
5 Tap Get it on Google Play. 6 Tap Install. The app installs. 7 Tap Open. Google cast opens. 8 Tap ACCEPT to agree to the Terms of Service and Privacy Policy. 9Optional: Sign in to your Google account to personalize your casting experience.
OR Tap SKIP to start casting right away.
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10 Tap Devices.
Note
43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV
• If you have not turned on Wifi on your mobile device, a message tells you to turn on Wifi. After you turn on Wifi, the following screen may appear.
• If you device is detected, go to Step 12.
11 Tap Chromecast.
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12 Tap SET UP for the Cast TV number you want to set up.
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13 Tap SET ME UP.
43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV
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14 Make sure the code on your device matches the code on your TV, then on your mobile device, tap ISee the Code.
15 Optional: To change the name of your TV to something distinct, delete the current name, type in a new one, then
tap SET NAME.
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43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV
16 Choose the Wifi network you want to connect to your TV, enter the Wifi password (if necessary), then tap SET
NETWORK. Your TV connects to the network and is ready to cast.
Note
When your TV connects to Wifi, it may receive an automatic software update. Wait for the update to finish.
17 Tap BROWSE YOUR CAST APPS.
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18 Tap What's On.
After setting up Google Cast, your TV's menu language, time zone, and daylight savings time settings should be set automatically to match the settings on your mobile device.
If the settings are not correct or you want to change the settings, see:
Setting the time zone and Daylight Saving Time status on page 82.
Selecting the menu language on page 83. If you connected cable TV without a box or an external antenna to the ANT / CABLE IN jack, set up the ANT / CABLE IN
jack and scan for channels. See:
Setting up the ANT / CABLE IN jack on page 55
Automatically scanning for channels on page 71.

Using an iOS (Apple) mobile device

1 Make sure that you:
• Install the remote control batteries. (See page 38.)
• If you plan to watch standard broadcast TV channels using a cable box, satellite box, or external antenna, connect an antenna, cable TV, or satellite TV. (See page 20 through 24.)
• Connect the power cord. (See page 37.)
• Know the Wifi network name and password if you are using a wireless network to set up your TV.
Note
If you want to use a wired connection instead of Wifi to set up your TV, connect your TV to an Internet router using the LAN jack. For more information, see Connecting a
network router on page 29.
2 Turn on Wifi on your mobile device and connect it to your home Wifi network. 3 Turn on Bluetooth on your mobile device. 4 Press (power) to turn on your TV. The Set me up screen opens.
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43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV
5 Type google.com/cast/setup in the search bar of your device’s browser.
6 Tap Download on the App Store. 7 Tap Get, then Install. The app installs. 8 Tap Open. Google cast opens. 9 Tap ACCEPT to agree to the Terms of Service and Privacy Policy.
10 Optional: Sign in to your Google account to personalize your casting experience.
OR Tap SKIP to start casting right away.
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11 Tap Devices.
Note
• If you have not turned on Wifi on your mobile device, a message tells you to turn on Wifi. After you turn on Wifi, the following screen may appear.
• If you device is detected, go to Step 12.
12 Tap Chromecast.
Note
If you have not turned on Bluetooth on your mobile device, you will not see this screen. Turn on Bluetooth. After you turn on Bluetooth, the following screen appears.
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13 Tap SET UP for the Cast TV number you want to set up.
43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV
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14 Tap NEXT.
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15 Make sure the code on your device matches the code on your TV, then on your mobile device, tap ISee the Code.
16 Optional: To change the name of your TV to something distinct, delete the current name, type in a new one, then
tap NEXT.
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17 Choose the Wifi network you want to connect to your TV, enter the Wifi password (if necessary), then tap SETUP.
Your TV connects to the network and is ready to cast.
Note
When your TV connects to Wifi, it may receive an automatic software update. Wait for the update to finish.
18 Tap BROWSE YOUR CAST APPS.
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19 Tap What's On.
After setting up Google Cast, your TV's menu language, time zone, and daylight savings time settings should be set automatically to match the settings on your mobile device.
If the settings are not correct or you want to change the settings, see:
Setting the time zone and Daylight Saving Time status on page 82.
Selecting the menu language on page 83. If you connected cable TV without a box or an external antenna to the ANT / CABLE IN jack, set up the ANT / CABLE IN
jack and scan for channels. See:
Setting up the ANT / CABLE IN jack on page 55
Automatically scanning for channels on page 71.

Casting a video, movie, or TV show

After you set up Google Cast on your TV and mobile device, you are ready to cast videos, movies and TV shows.
1 On your mobile device, make sure that Wifi is turned on. 2 Open a Google Cast-enabled app. 3 Tap the video, movie, or TV program you want to cast, then tap (Google Cast button). 4 Tap the device you want to cast to. 5 To stop casting, tap , then tap Stop casting.
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Setting up the ANT / CABLE IN jack

If you connect an antenna or cable TV without a box to the ANT / CABLE IN jack, you need to set up the jack so your TV correctly displays channels.
1 Press MENU, press
Installation, then press OK.
2 Highlight Channel Tuning, then press OK.
S
or T to highlight

Understanding the basics

This section covers basic information for:
• Turning your TV on or off
• Selecting the video input source
• On-screen menu overview
• Navigating the menus
•Adjusting the volume
• Selecting a channel
• Viewing channel information

Turning your TV on or off

1 Make sure that the power cord is connected
securely and correctly. For more information, see
Connecting power on page 37.
2 Press (power) to turn on your TV. The power
indicator turns off.
3 Press (power) to turn off your TV. Your TV enters
standby mode, and the power indicator turns red.
Warning
When your TV is in standby mode, it is still receiving power. To completely disconnect power, unplug the power cord.
Note
If your TV does not receive an input signal for 15 minutes, it automatically goes into standby mode.
3 Highlight ANT/CABLE In, then press OK. 4 Highlight your TV input source, then press OK.
Select:
Antenna if you connected an antenna to the ANT / CABLE IN jack
Cable if you connected cable TV without a box to the ANT / CABLE IN jack
5 Press EXIT to close the menu.

Last Mode Memory

If power is interrupted while you are viewing TV, the Last Mode Memory feature automatically turns on your TV when the power is restored.
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Selecting the video input source

1 Press INPUT. The Input Selection list opens.
2 Do one of the following:
• Press INPUT one or more times until the video input you want is selected.
S
• Press want, then press OK.
Note
If you have not scanned for channels, Google Cast appears at the top of the Input Selection list.
or T to highlight the video input you
3 Press EXIT to close the menu.
Notes
• If a CEC-compatible device is connected to an HDMI jack, the HDMI® CEC icon appears in the list.
• If a connected CEC-compatible device has CEC-compatible devices connected to it, a separate device selection pop-up window appears. For example, the pop-up window for a CEC-compatible DVD player with a CEC-compatible audio receiver connected might appear as follows:
• If you press INPUT to select a CEC-compatible device from the pop-up window, the device may turn on.
Note
You can also change the video input source using the virtual remote control. On the D-Pad page, tap
(input source), then use the arrows to select the video input source. See D-Pad page on page 18.
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On-screen menu overview

Notes
• Depending on the signal source selected, you may see different options on your screen.
• Menu items that are not selectable are grayed out.

Picture menu

Options menu

Installation menu

Sound menu

Tim ers menu

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Get Help menu

Navigating the menus

Press MENU to open the on-screen menu.
Press the right or left arrow to move the cursor on the screen or to adjust a selected item.
Press the up or down arrow to select menu options.

Adjusting the volume

• Press VOL+ or VOL– to increase or decrease the volume.
• Press MUTE to mute the sound. Press MUTE again to turn the sound back on.
Note
If you adjust a setting on the Sound menu while the mute is active, the mute feature is cancelled.

Selecting a channel

• Press CH+ or CH– to go to the next or previous channel on the memorized channel list.
• To select a channel from the Channel List, press
MENU, select Installation > Channel Tuning > Channel List. Press CH+ or CH– to go to the next or
previous channel on the memorized channel list.
• To select a digital sub-channel, press the CH+ or CH– button to select the sub-channel or select the sub-channel from the channel list.
Note
• Button presses must be within two seconds of each other.
• You can also use the virtual remote control to select a sub-channel. On the Number page, tap the main channel number, the dash, the sub-channel number, then tap OK. See Number
page on page 18.
• On the virtual remote control on your mobile device, tap the number buttons to enter the channel number you want, then tap OK to immediately change the channel. See Number page on page 18.
• Press (back) to go to the last viewed channel.
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Press OK to confirm a selection or enter a sub-menu.
Press EXIT to close the menu.
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Viewing channel information

Press INFO. The following status information is displayed:
• Current video input (for example ANT/CABLE or AV )
• If ANT/CABLE is the current video input, either CABLE (for cable TV) or ANT (for over-the-air broadcasts)
• If ANT/CABLE is the current video input, channel number
• Digital signal strength indicator
• If the audio mode is analog, Stereo, Mono, or SAP analog audio status
• If the input mode is HDMI®, Dolby® Digital, or PCM
• Video resolution
• Aspect ratio of incoming video signal (4:3 or 16:9)
• TV program or movie rating
•GameTimer (if set)
Pressing INFO also displays the following status information for digital channels:
•Title
•Duration
• Detailed program description
Note
If you pressed INFO, press INFO again to close the banner.

Controlling CEC-compatible devices

This section covers:
• Turning HDMI-CEC Control on or off
• Turning TV Auto Power on or off
• Turning Auto Standby on or off
• Turning Amplifier Control on or off
• Selecting the audio output
• Using the TV remote to control CEC-compatible devices
• Using the TV menu to control CEC-compatible devices
• Selecting the HDMI Input mode
HDMI CEC Control lets you control HDMI CEC-compatible devices connected to the HDMI jacks on your TV using the remote control that came with your TV. To use HDMI CEC Control, you must set the
Enable HDMI CEC Control setting on the HDMI CEC Control Setup menu to On.
Notes
• HDMI cables must be used to connect HDMI CEC-compatible devices to your TV.
• The connected device’s HDMI CEC feature must be turned on.
• If you connect an HDMI device that is not HDMI CEC-compatible, none of the HDMI CEC Control features work.
• Depending on the connected HDMI device, some HDMI CEC Control features may not work.
Note
When you press INPUT, the Input Selection list opens. If you select a CEC-compatible video device connected to an HDMI jack and that device is connected to a CEC-compatible audio device, a second selection list opens that shows both devices.
For example, if you connect a CEC-compatible Blu-ray player to an HDMI jack and the Blu-ray player is connected to a CEC-compatible soundbar, the second input selection list might appear as follows:
See Selecting the video input source on page 56.
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Turning HDMI-CEC Control on or off

Note
If Enable HDMI CEC Control is set to Off, the other options on the menu are grayed and cannot be used.
1 Press MENU, press S or T to highlight Options,
then press OK.
2 Highlight HDMI CEC Control Setup, then press
OK.

Turning TV Auto Power on or off

TV Auto Power automatically turns on your TV when
an HDMI CEC device is turned on, if the device has this feature.
1 Press MENU, press
then press OK.
2 Highlight HDMI CEC Control Setup, then press
OK.
3 Make sure that Enable HDMI CEC Control is set to
On.
S
or T to highlight Options,
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3 Highlight Enable HDMI CEC Control, then press
OK. 4 Highlight On or Off, then press OK. 5 Press EXIT to close the menu.
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4 Highlight TV Auto Power, then press OK. 5 Highlight On or Off, then press OK. 6 Press EXIT to close the menu.
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Turning Auto Standby on or off

Auto Standby automatically turns off HDMI CEC
devices when you turn off your TV.
1 Press MENU, press
then press OK.
2 Highlight HDMI CEC Control Setup, then press
OK. 3 Make sure that Enable HDMI CEC Control is set to
On.
S
or T to highlight Options,

Turning Amplifier Control on or off

Amplifier Control lets you use your TV’s remote
control to control the volume and mute the sound on an audio receiver.
1 Press MENU, press
then press OK.
2 Highlight HDMI CEC Control Setup, then press
OK.
3 Make sure that Enable HDMI CEC Control is set to
On.
S
or T to highlight Options,
4 Highlight Auto Standby, then press OK. 5 Highlight On or Off, then press OK. 6 Press EXIT to close the menu.
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4 Highlight Amplifier Control, then press OK. 5 Highlight On or Off, then press OK. 6 Press EXIT to close the menu.
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Selecting the audio output

Initial Speaker Setting lets you select whether your
TV’s remote control controls the TV speakers or a connected audio receiver.
1 Press MENU, press
then press OK.
2 Highlight HDMI CEC Control Setup, then press
OK. 3 Make sure that Enable HDMI CEC Control is set to
On.
S
or T to highlight Options,

Using the TV remote to control CEC-compatible devices

When Enable HDMI CEC Control on the HDMI CEC Control Setup menu is set to On, you can use the
remote control that came with your T V to control a CEC-compatible device (such as a DVD or Blu-ray player).
Button Press to...
(play/pause) Start or pause playback.
S T W X
OK Enter menu options. EXIT Return to the previous menu.
W
Navigate menu options.
or X
Note
These functions depend on the devices connected.
Press and hold to adjust the volume.

Using the TV menu to control CEC-compatible devices

When Enable HDMI CEC Control on the HDMI CEC Control Setup menu is set to On, you can use the TV
menu to turn on a CEC-compatible device (such as a DVD or Blu-ray player) and access features on the device.
Notes
These functions depend on the devices connected.
The HDMI CEC Player Control option is grayed if:
• A non-HDMI input is currently selected.
•The Enable HDMI CEC Control option is set to
Off.
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4 Highlight Initial Speaker Setting, then press OK. 5 Highlight TV or Receiver, then press OK. 6 Press EXIT to close the menu.
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1 Make sure that Enable HDMI CEC Control is set to
On. See Turning HDMI-CEC Control on or off on
page 60.
2 Press MENU, press
then press OK.
S
or T to highlight Options,
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3 Highlight HDMI CEC Player Control, then press
OK.
4 Highlight an option, then press OK. You can select:
Power—Turns the selected device on or off.
Root Menu—Accesses the root menu of the selected device.
Contents Menu—Accesses the contents list of the device. When you press OK, the HDMI CEC Player Control menu closes.
Setup Menu—Accesses the setup menu of a selected device.
Top Menu —Accesses the top menu of a selected device.
Menu—Accesses the menu of a selected device.
5 Press EXIT to close the menu.

Selecting the HDMI Input mode

The HDMI jacks on your TV are Ultra HD (UHD) jacks. Depending on the UHD device you connect to the HDMI jack or the streaming content you watch, you may need to adjust the timing.
Mode 1
Mode 2
1 Make sure that Enable HDMI CEC Control is set to
On. See Turning HDMI-CEC Control on or off on
page 60.
2 Press MENU, press
then press OK.
YCbCr 422/444 (supports timing limit on 3840x2160@30Hz)
YcbCr 420 (supports timing up to 3840x2160@60Hz)
S
or T to highlight Options,
3 Highlight HDMI Input Mode, then press OK. 4 Highlight Mode 1 or Mode 2, then press OK.
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Using the Media Player

You can connect a USB flash drive to your TV to view photos stored on the flash drive.
This section includes topics about:
• Supported photo file formats
• Opening the Photos viewer
• Viewing photos
• Viewing photos in a slideshow

Supported photo file formats

Your TV supports the following photo file formats:
• Data type: JPEG EXIF ver 2.1
•File format: JPEG
• Maximum photo size: 6 MB
• Maximum number of files: 500/folder
• Maximum photo resolution: 4096 × 4096 pixels
Notes
• Connectivity is not guaranteed for all devices.
• Connect the USB flash drive to the TV directly. Do not use a USB Hub.
• You must obtain any required permission from copyright owners to use copyright content.
• Depending on the file size and amount stored on the USB flash drive, it may take some time to load before content is viewable.
• Only limited types of U3 USB devices are supported. We recommend that you not use U3 USB with the Media Player.
• Non-supported characters are replaced with squares.

Opening the Photos viewer

1 Make sure that you have connected a USB flash
drive to the USB port on the side of your TV.
S
2 Press MENU, press
then press OK.
or T to highlight Options,
3 Highlight Photos, then press ENTER. The Photos
viewer opens.
Note
You can also select USB from the Input Selection list to open the Photos viewer. For more information, see Selecting the video input source on page 56.

Viewing photos

When you connect a USB flash drive that has photos on it and open the Media Player, a thumbnail index screen opens that shows the files and folders on the flash drive.
To navigate the thumbnail index screen:
• Press
To navigate on a full-screen photo:
• Press
• Press
• Press EXIT to close the Media Player. In the message
S T W
press OK.
• If you select a folder and press OK, the folder opens and displays thumbnails of the photos in the folder. Press to return to the previous thumbnail screen or folder.
• If you select a photo and press OK, the photo is displayed full-screen.
• If all the photos do not fit on one screen:
press
that appears, use press OK.
or X to highlight a folder or photo, then
• Highlight the top left thumbnail, then press
W
to move to the previous screen.
• Highlight the bottom right thumbnail, then press
X
to move to the next screen.
W
or X to view the previous or next photo.
S
to rotate the photo 90° counter-clockwise or
T
to rotate the photo 90° clockwise.
W
or X to select Ye s , then
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Viewing photos in a slideshow

When viewing photos in a slideshow, you can:
• Skip backward or forward through the photos in the current folder
• Set the time interval between photo displays
• Repeat the slideshow
To view photos in the slideshow:
1 Select a photo, then press OK to view it full-screen.
Press OK again to start a slideshow in the current folder.
2 Press
3 To stop the slideshow, press OK again.
To set the time interval:
You can specify how long a slideshow photo is displayed.
1 Press MENU, then press
W
or X to view the previous or next photo in
the slideshow.
S
or T to highlight
Interval Time.

Adjusting the picture

This section covers:
• Adjusting the TV picture
• Adjusting the picture size
• Scrolling the TheaterWide™ picture
• Automatically adjusting the aspect ratio
• Using the 4:3 Stretch

Adjusting the TV picture

You can adjust various settings to improve the quality of the TV picture. Also, you can reset all picture settings to the factory default.
1 Press MENU, press
then press OK.
S
or T to highlight Picture,
W
2 Press 3 Press to close the menu.
To set the repeat mode:
You can repeat the slideshow when it reaches the end.
1 Press MENU, then press
2 Press 3 Press to close the menu.
or X to select the time interval.
Repeat.
W
or X to select On.
S
or T to highlight
2 Highlight an option, then press OK. You can select:
Picture Mode—Selects the picture mode. You can select:
Dynamic—Significantly increases the contrast, color saturation, sharpness, gray scale, and brightness to create more vivid and dynamic images.
Standard—Uses the default settings.
Natural—Preserves the original video content without image enhancement.
Movie—Lowers the contrast for a darkened room.
Game—Reduces controller delay for faster video gaming action.
PC—Optimizes the image of a connected computer.
Note
The PC option is only available for HDMI. The option is grayed for other input sources.
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Store—T he Store picture mode is only available if you selected Store Mode during initial setup. This option is hidden in the Home mode.
Notes
• When your TV is set to Store Mode (during the initial setup or from the Installation menu), your TV will always revert to Store Mode when you turn it on.
• You can also press Picture to select the Picture Mode.
Reset—Resets all picture settings to the factory default.
Backlight—Sets the overall brilliance of the screen.
Contrast—Adjusts the brightness of the light areas of the picture.
Brightness—Adjusts the brightness of the dark areas of the picture.
Color—Adjusts the color intensity of the picture. A low setting may make the color look faded. A high setting may make the color look artificial.
Tint—Adjusts the color balance of the picture. Use this control to make skin tones look more natural.
Sharpness—Adjusts the color detail of images. If you set this control too high, dark images may appear with light or white edges.
Advanced Picture Settings—Opens the Advanced Picture Settings menu where you can adjust additional video options.
C Highlight Red Intensity, Green
Intensity, or Blue Intensity, then press OK. Press
W
or X to adjust the setting,
then press OK.
D Highlight Done, then press OK.
Gamma Mid Luminance—lets you adjust the levels of black in the picture.
A Highlight this option, then press OK. B Press
W
or X to decrease or increase the
black level detail.
Dynamic Backlight—Automatically strengthens the black coloring of dark areas in the video according to the level of darkness. You can select High, Low, or Off.
Dynamic Contrast—Automatically detects changes in picture quality that affect the appearance of your contrast settings and automatically adjusts the video. You can select High, Middle, Low, or Off.
MPEG Noise Reduction—Reduces blocking artifacts noise and mosquito noise by MPEG encoding. You can select On or Off.
Dynamic Noise Reduction—Reduces picture noise (snow). You can select Off, Low, or High
Edge Enhancer—Adjusts the picture to achieve a sharper image. You can select On or Off.
ClearFrame—Smooths the video motion when watching a movie on DVD. You can select Standard, Smooth, Cinema, or Off. (This option is available for the 65" model.)
Reset—Resets all advanced picture settings to factory defaults.
Display Settings—Opens the Display Settings menu where you can adjust how the picture is displayed on the screen.
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White Balance—Adjusts the color temperature.
A Highlight this option, then press OK. B Press
W
or X to select Cool (to enhance the blues), Medium (to select a neutral color temperature), or Warm (to enhance the reds).
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A Highlight Picture Size, then press OK.
Press
S
or T to select an available picture size. See Adjusting the picture size on page 67.
B Highlight Auto Aspect, then press OK.
Press
S
or T to select On or Off. See
Automatically adjusting the aspect ratio
on page 69.
C Highlight 4:3 Stretch, then press OK.
S
Press
or T to select On or Off. See
Using the 4:3 Stretch on page 69.
D Highlight Picture Position, then press
or X to adjust the vertical picture position. See Scrolling the TheaterWide™
picture on page 68.
Note
The Picture Position option may be grayed and unavailable for some Picture
Size settings.
3 Press
W X S
or T to adjust the option or select a
setting, then press OK.
4 Press EXIT to close the menu.
Notes
• Picture setting adjustments affects the current video input only. You can adjust the picture quality separately for each input.
• Depending on the Sharpness setting, the Edge Enhancer effect may be reduced.
3 Press OK or EXIT to close the menu.
Picture size Example
Full
Displays the picture in a 16:9 format (aspect ratio). If the picture is in a 4:3 format, the picture is stretched horizontally to fill the width of the screen but is not stretched vertically.
The edges of the picture may be hidden.
TheaterWide 1
W
The center of the picture remains close to its original proportion, but the left and right edges are stretched horizontally to fill the screen.
TheaterWide 2
This setting is for viewing letter box (4:3) programs.
TheaterWide 3
This setting is for viewing letter box programs with subtitles.
The top and bottom edges of the picture are hidden.
4:3
Displays the picture in letter box format. Some program formats will display with sidebars and/or bars at the top and bottom.

Adjusting the picture size

1 Press MENU, then select Picture, Display
Settings, Picture Size, then press OK.
2 On the Picture Size menu, press
picture size. You can select Full, TheaterWide 1, TheaterWide 2, TheaterWide 3, 4:3, Native, Normal, or Dot by Dot.
Note
Depending on the receiving signal format, some of the picture sizes may not be available.
S
or T to select a
Native:
If the program is a 1080i, 1080p, 720p, 480i (HDMI®), or 480p (HDMI®) program, the picture is scaled to display the entire picture within the borders of the screen (no overscanning).
This picture size is especially useful for viewing external HD sources, such as DVD movies, video games, or computer graphics.
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Picture size Example
Normal
Displays the image in the original aspect ratio. You may see black bars if the original content is not widescreen. This setting is for viewing VGA, SVGA, XGA, WXGA, and SXGA sources.
Note: This option adjusts the timing when a computer is connected to an HDMI IN jack using an HDMI-DVI adapter.
Dot by Dot
Dot by Dot is a non-scaling display. Depending on the input signal format (VGA, for example), the picture may appear with sidebars and/or bars at the top and bottom. This setting is for viewing VGA, SVGA, XGA, WXGA, and SXGA sources. This option is only available when the video input source is HDMI and the video signal is VGA, SVGA, XGA, WXGA, or SXGA.
Notes
• Some of the picture sizes may not be available depending on the receiving signal format.
•The Native mode is supported only for HDMI® (1080i, 1080p, 720p, 480i, and 480p), and ANT/CABLE (digital) inputs (1080i, 1080p, and 720p).
•In Native mode, the picture’s border may be hidden, displayed in black, or noisy, depending on the input signal.

Scrolling the TheaterWide™ picture

You can set separate scroll settings for the TheaterWide 2 and TheaterWide 3 picture size modes. For more information about pictures sizes, see
Adjusting the picture size on page 67.
1 Press MENU, press
then press OK.
2 Highlight Display Settings, then press OK.
3 Highlight Picture Position, then press OK.
S
or T to highlight Picture,
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W
4 Press
or X to move the picture up and down as needed, then press OK. To save the new settings, press
S
or T to highlight Done, then press OK. OR To revert to the factory defaults, highlight Reset
then press OK.
5 Press EXIT to close the menu.
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Automatically adjusting the aspect ratio

When the Auto Aspect option is set to On, your TV automatically selects the picture size when one of the following input sources is received:
• 480i, 480p, 720p, 1080i digital signal from the ANT / CABLE IN jack
• 480i, 480p, 720p, 1080i, 1080p, or VGA (60Hz) signal from an HDMI jack
Aspect Ratio of Signal Source
4:3 Normal 4:3 4:3 Letter Box TheaterWide 2 16:9 Full Not defined (no ID-1
data or HDMI® aspect data)
1 Press MENU, press
then press OK.
2 Highlight Display Settings, then press OK.
Auto Aspect is set to On)
The current picture size you selected, see
Adjusting the picture size on page 67.
S
or T to highlight Picture,

Using the 4:3 Stretch

When 4:3 Stretch is turned on, your TV displays 4:3 programs as a full-screen picture.
1 Press MENU, press
then press OK.
2 Highlight Display Settings, then press OK.
3 Highlight 4:3 Stretch, then press OK. 4 Highlight On, then press OK. (To turn off 4:3
Stretch, select Off.)
5 Press EXIT to close the menu.
S
or T to highlight Picture,
3 Highlight Auto Aspect, then press OK. 4 Highlight On, then press OK. (To turn off Aspect
Ratio, select Off.)
5 Press EXIT to close the menu.
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Adjusting the sound

This section covers:
• Adjusting sound settings
• Playing TV audio only

Adjusting sound settings

You can adjust sound settings to improve the sound quality.
S
1 Press MENU, press
then press OK.
2 Highlight an option, then press OK. You can select:
Sound Mode—Selects the sound mode. You can select Standard, Music, Movie, Clear Voice, or Enhanced Bass.
Note
You can also press Sound to select the Sound Mode.
or T to highlight Sound,
TruVolume—Keeps the volume level consistent when switching between content types, for example when switching between a progam and a commercial. You can select On or Off.
TV Speakers—Turns your TV’s speakers on or off. You can select:
Auto—Turns off the TV speakers when you connect a device to the jack.
On—Keeps the TV speakers on when you connect a device to the jack.
Off—Turns off the TV speakers.
MTS—(Analog channels received through the ANT / CABLE IN jack only) Selects the audio mode. You can select:
Stereo—Select this option for programs broadcast in stereo. You can typically leave your TV in Stereo mode because Stereo outputs the type of sound being broadcast (stereo or mono).
Mono—Select this option if there is noise or static on weak stereo broadcasts.
SAP—Select this option to listen to a secondary audio program, if available. If you select this option and no secondary audio program is available, you may not hear sound. Change the MTS option to Stereo.
Digital Audio Selection—Lets you conveniently switch between audio tracks on a digital channel (when available). This option temporarily overrides the Primary Audio Language option on the Sound menu.
Primary Audio Language—Selects the language for digital channels.
Digital Audio Output—Opens the Digital Audio Output menu where you can adjust digital audio.
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Reset—Resets all sound settings to the factory default.
Balance—Adjusts the balance between the left and right audio channels.
Bass—Adjusts the low sounds.
Tre ble —Adjusts the high sounds.
Advanced Sound Settings—Opens the Advanced Sound Settings menu where you can adjust additional sound options.
Dialog Clarity—Adjusts the volume of dialog when watching movies or TV programs. You can select Off, Low, or High.
Surround—Delivers clear, crisp, and natural sound over front facing speaker configurations, complete with rich bass, high frequency detail, and clear dialog. You can select Off or TruSurround.
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Audio Format—Selects the digital audio format sent to an external audio system. You can select:
PCM (to convert and output sound as PCM (pulse-code modulation) format).
Auto (to pass through the original digital sound).
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Audio Delay—Fine tunes the audio when it is not in sync with the video. You can select Auto or Manual.
Delay adjustment—Lets you set the amount of delay to manually sync the audio with the video. To use this option, Audio
Delay must be set to Manual.
3 Press
4 Press EXIT to close the menu.
W X S
setting, then press OK.
or T to adjust the option or select a

Playing TV audio only

You can turn off the picture on your TV and listen to the program audio only.
1 Press MENU, press
then press OK.
2 Highlight Power Management, then press OK.
S
or T to highlight Options,
4 Highlight On or Off, then press OK. 5 Press EXIT to close the menu.
Notes
• The picture turns off in about five seconds.
• Press any button to turn on the picture for about five seconds.
• To exit audio only mode, repeat this task and select Off.

Changing channel settings

This section covers:
• Automatically scanning for channels
• Manually adding channels to the channel list
•Hiding channels

Automatically scanning for channels

When you scan for channels, your TV searches for channels with signals and stores the channel information in the channel list. When you press CH+ or CH–, your TV goes to the next or previous channel in the channel list. The channel scan may take several minutes.
Note
When you scan for channels, your TV erases any channels already stored in the channel list.
If a channel is not stored in the channel list, you can:
• Use the number buttons on the virtual remote control to enter the channel number. See Number page on page 18.
• Manually add the channel to the channel list if the channel has a good signal strength. See Manually adding
channels to the channel list on page 72.
3 Highlight Audio Only, then press OK.
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1 Make sure that you have set up the
ANT / CABLE IN jack before programming
channels. See Setting up the ANT / CABLE IN jack on page 55.
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2 Press MENU, press S or T to highlight
Installation, then press OK.
3 Highlight Channel Tuning, then press OK.

Manually adding channels to the channel list

Channels with weak signals may not be added to the channel list when you scan for channels. You can manually add a channel to the channel list if you know the channel number and the channel has a good signal strength. (Use the number buttons on virtual remote control to enter the channel number.)
1 Press MENU, press
Installation, then press OK.
S
or T to highlight
4 Highlight Auto Tuning, then press OK. Press OK
again to start the scan. Your TV scans for available channels. The scan may take several minutes.
Notes
• If you created a 4-digit PIN, enter your PIN to start scanning. For more information, see Setting a new PIN on page 74.
• You can press EXIT to stop the auto channel search, but you will need to run the auto channel search again to create a channel list.
5 When the scan is complete, press EXIT to close the
menu. Your TV tunes to the first scanned channel.
2 Highlight Channel Tuning, then press OK.
3 Highlight Manual Tuning, then press OK.
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4 Use the number buttons on the virtual remote
control to enter the channel number, then press OK. See Channel and Long Press page on page 17.
OR Press
W
or X to select previous or next channel,
then press OK.
5 Press OK to start manual tuning. 6 Press EXIT to close the menu.

Hiding channels

You can hide channels in the channel list. When you press CH+ or CH–, your TV skips the hidden channels.
You can still tune to a hidden channel by pressing the number buttons on the virtual remote control. See
Virtual Remote control on page 17.
1 Press MENU, press
then press OK.
S
or T to highlight Options,
3 Highlight a channel you want to hide, then press
OK. A check appears in the box next to the
channel.
Notes
• Channels labeled ATV are analog channels. Channels labeled DTV are digital channels.
• To un-hide a channel, highlight the channel, then press OK to remove the check.
• You can also lock specific channels so that they cannot be tuned until you unlock them. See Locking channels on page 78.
4 Press EXIT to close the menu.

Setting parental controls

Parental controls let you prevent your children from watching inappropriate material on TV. When set, parental controls read the rating of the program (with some exceptions, such as news and sports) and deny access to programs that exceed the ratings level you select.
Parental controls let you:
• Set ratings for TV programs and movies so you can prevent your children from watching inappropriate material on TV
• Lock video input sources
• Set a timer to limit how long you can play a game
Note
To watch blocked programs, you must enter a PIN.
2 Highlight Channel Options, then press OK.
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Parental control topics include:
• Setting a new PIN
• Changing or deleting the PIN
• Blocking TV programs and movies (for USA region)
• Downloading rating information (for USA region)
• Temporarily unlocking programs
•Locking video inputs
• Locking channels
• Setting the GameTimer™
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Setting a new PIN

A PIN is necessary for some menus. The Parental Control and Locks menu is grayed out if no PIN has
been set.
1 Press MENU, press
then press OK.
2 Highlight Parental PIN Setup, then press OK.
S
or T to highlight Options,

Changing or deleting the PIN

1 Press MENU, press S or T to highlight Options,
then press OK.
2 Highlight Parental PIN Setup, then press OK.
W
3 Press
4 Enter your PIN again to confirm, then press OK.
5 Press EXIT to close the menu.
or X on the number bar at the bottom of the screen to select a number, then press OK. Repeat this step to enter the other three numbers in your PIN.
After you enter the fourth number, a confirmation screen opens.
The Parental PIN Setup menu opens.
Note
If you forget your PIN, open the screen where you enter your PIN, highlight Done, then press INFO four times within five seconds. The PIN is cleared and you can enter a new PIN.
3 Press
4 Highlight Change PIN or Delete PIN, then press
W
or X on the number bar at the bottom of the screen to select the first number of your PIN, then press OK. Repeat this step to enter the other three numbers in your PIN.
OK.
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5 If you select Change PIN, enter your new PIN, then
enter it again. OR If you select Delete PIN, press
then press OK.
6 Press EXIT to close the menu.
W
or X to select Ye s ,

Blocking TV programs and movies (for USA region)

Some TV programs and movies include ratings that classify the content of the program as unsuitable for younger viewers. Your TV detects the ratings and blocks the programs and movies according to the ratings you select.
Notes
• You must create a PIN before you can block TV programs and movies. See
Setting a new PIN on page 74.
• To view a program or movie rating, tune to the program or movie, then press INFO.

TV rating levels

U.S. TV ratings
TV-MA Mature audiences only. May contain:
• L—Crude or indecent language
• S—Explicit sexual activity
•V—Graphic violence
TV-14 Parental guidance strongly suggested.
May contain:
• D—Intensely suggestive dialog
• L—Strong, coarse language
• S—Intense sexual situations
• V—Intense violence
TV-PG Parental guidance suggested. May
TV-G General audiences TV-Y7
TV-Y7FV
TV-Y Suitable for all children.
contain:
• D—Some suggestive dialog
• L—Infrequent coarse language
• S—Some sexual situations
• V—Moderate violence
Suitable for children 7 and older. Note: Programs in which fantasy violence
may be more intense or more combative than other programs in this category are designated TV-Y7FV.

Movie rating levels

U.S. movie (MPAA) ratings
X Adults only NC-17 Not suitable for children under 17 R Restricted (Under 17 requires
PG-13 Parents Strongly Cautioned (Some
PG Parental guidance suggested G General audiences (Appropriate for all
None Rated Content is not rated. Selecting this option
1 Press MENU, press
2 Highlight Parental Control and Locks, then press
accompanying parent or adult)
material may be inappropriate for children under 13)
ages)
may block emergency messages.
S
then press OK.
OK.
or T to highlight Options,
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3 Press W or X on the number bar at the bottom of
the screen to select the first number of your PIN, then press OK. Repeat this step to enter the other three numbers in your PIN.
4 Highlight Enable Rating Blocking, then press OK. 5 Highlight On, then press OK. 6 Press
OK.
T
to highlight Edit Rating Limits, then press

Downloading rating information (for USA region)

In the future, an additional rating system may become available for use in selectively blocking TV programs and movies.
The currently tuned station must be receiving a digital signal before an additional rating system can be downloaded.
1 Tune to the channel you want to download ratings
for.
2 Press MENU, press
then press OK.
S
or T to highlight Options,
7 Press
8 When you have finished, highlight Done, then
9 Press EXIT to close the menu.
S T W
or X to highlight a rating then press
OK.
Notes
• As you highlight a rating, a definition for the rating appears at the bottom of the screen.
• A blocked rating has an X next to it.
press OK to save your changes.
3 Highlight Parental Control and Locks, then press
OK.
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4 Press W or X on the number bar at the bottom of
the screen to select a number, then press OK. Repeat this step to enter the other three numbers in your PIN.
5 Highlight Enable Rating Blocking, then press OK. 6 Highlight On, then press OK. 7 Press
T
to highlight Edit Rating Limits, then press
OK.
8 Highlight Alt RS, then press OK.
Notes
•The ALT RS option is only available if an additional rating system is currently available.
• Your TV may take several minutes to download the additional rating system.
• The information displayed in the Alternate Ratings screen depends on the rating system available at the time of download.
S T W
9 Press
or X to highlight a rating then press
OK.
Notes
• A blocked rating has an X next to it.
• You can only download the additional rating system one time.
• To view a program or movie rating, tune to the program or movie, then press INFO.
• You will not be able to download any updates to the rating system should such updates become available.
• The available rating information is controlled by the broadcaster. Content and format may vary.
10 When you have finished, highlight Done, then
press OK.
11 Press EXIT to close the menu.
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Temporarily unlocking programs

If you try to tune to a program that exceeds the rating limits you have set, your TV enters program lock mode and a warning message appears on the screen.
You can temporarily unlock the program.
1 Press MUTE. 2 Enter your four-digit PIN, then press OK.
The program is unlocked and the normal picture appears. The program is locked again when you change the channel.

Locking video inputs

You can use the Input Lock option to lock the video inputs (AV, HDMI 1, HDMI 2, and HDMI 3).
1 Press MENU, press
then press OK.
S
or T to highlight Options,
4 Press 5 Highlight a video input locking level, then press
6 Press EXIT to close the menu.
T
to highlight Input Lock, then press OK.
OK. You can select:
• Video—Locks AV, HDMI 1, HDMI 2, and HDMI 3.
Off—Unlocks all video inputs.

Locking channels

Note
You must create a PIN before you can block channels. See Setting a new PIN on page 74.
1 Press MENU, press S or T to highlight Options,
then press OK.
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2 Highlight Parental Control and Locks, then press
OK.
3 Press
W
or X on the number bar at the bottom of the screen to select the first number of your PIN, then press OK. Repeat this step to enter the other three numbers in your PIN.
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2 Highlight Channel Options, then press OK.
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3 Highlight a channel, press W or X to move to the
column with the padlock icon, then press OK.
Notes
• Channels labeled ATV are analog channels.
• Channels labeled DTV are digital channels.
4 Press
5 Press EXIT to close the menu.
W
or X on the number bar at the bottom of the screen to select the first number of your PIN, then press OK. Repeat this step to enter the other three numbers in your PIN.
Note
To unlock a channel, highlight the channel, then press OK to remove the check.

Setting the GameTimer™

You can use the GameTimer™ to set a time limit for playing a video game (30–120 minutes). When the GameTimer expires, your TV locks out the input source for the video game device.
1 Press MENU, press
then press OK.
S
or T to highlight Timers,
2 Highlight Game Timer, then press OK.
W
3 Press
the screen to select the first number of your PIN, then press OK. Repeat this step to enter the other three numbers in your PIN.
4 Highlight the amount of time you want to let the
game run before it turns off, then press OK. You can select Off, 30 min, 60 min, 90 min, or
120 min.
5 Press EXIT to close the menu.
Notes
or X on the number bar at the bottom of
Note
To turn off the game timer, select Off.
• A message appears when 10 minutes, 3 minutes, and 1 minute are remaining.
• If your TV loses power with time remaining, your TV enters input lock mode when power is restored (as if the GameTimer had been activated). To resume use, you must deactivate the input lock. See Locking video
inputs on page 78.

Using closed captioning

Closed captioning displays a text version of the TV program audio or displays information provided by the broadcaster.
Closed caption controls include:
• Turning closed captioning on or off
• Selecting the analog closed captioning mode
• Selecting the closed captioning mode with the CCD button
• Customizing digital closed captioning settings
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Turning closed captioning on or off

Note
You may not see closed captioning when:
• A program or video has been dubbed
• Signal reception is weak or non-standard
1 Press MENU, press S or T to highlight Options,
then press OK.

Selecting the analog closed captioning mode

Analog channels usually have one or more closed captioning modes. The CC1 mode usually displays a text version of the TV program audio in a small banner. The other CC modes display information provided by the broadcaster. The Text modes display information in a box that covers half of the screen.
1 Press MENU, press
then press OK.
S
or T to highlight Options,
2 Highlight Closed Captions, then press OK.
3 Highlight Closed Captions Display, then press
OK.
4 Highlight On (turns on closed captioning) or Off
(turns off closed captioning), then press OK.
5 Press EXIT to close the menu.
Note
You can also press CCD to turn closed captioning on or off.
2 Highlight Closed Captions, then press OK.
3 Highlight Analog CC Mode, then press OK. 4 Highlight an analog captioning mode, then press
OK. You can select:
CC1 through CC4—Closed captioning appears in a small banner across the bottom of the screen. CC1 is usually the “printed” version of the audio. CC2 through CC4 display content provided by the broadcaster.
T1 through T4—Closed captioning covers half or all of the screen. T1 through T4 display content provided by the broadcaster.
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5 Press EXIT to close the menu.
Notes
If the program or video you are watching does not have closed captioning, no captions are displayed.
If T1 through T4 is not available in your area, a black rectangle may appear.

Selecting the closed captioning mode with the CCD button

Press CCD. The CC bar appears:
• If you are tuned to an analog channel (or a video device with a 480i signal), you can select CC1 through CC4 or T1 through T4.
• If you are tuned to a digital channel, the available closed captioning modes vary for digital channels.

Customizing digital closed captioning settings

1 Press MENU, press S or T to highlight Options,
then press OK.
3 Highlight Digital CC Settings, then press OK.
W
4 Highlight an option, then press
the setting. You can select:
Caption Size—Selects the font size.
Caption Text Type—Selects the font type.
Caption Text Edge—Selects the style of the letter edge.
Caption Text Color—Selects the color for the words.
Text Foreground O p acity—Selects the opacity level for the words.
Background Color— Selects the color for the background.
Text Background O pacity—Selects the opacity level of the background.
Caption Text Edge Color—Selects the color of the letter edge.
5 To adjust another option, press
the option, then press W or X to adjust the setting.
6 Press EXIT to close the menu.
or X to adjust
S
or T to highlight
2 Highlight Closed Captions, then press OK.
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Adjusting time settings

This section includes:
• Setting the time zone and Daylight Saving Time status
• Setting the sleep timer

Setting the time zone and Daylight Saving Time status

Your TV uses the Time Zone and Daylight Saving Time settings to correctly display program and
channel status information.
1 Press MENU, press
Installation, then press OK.
2 Highlight Time Zone, then press OK.
S
or T to highlight

Setting the sleep timer

You can specify the amount of time before your TV automatically turns off.
1 Press MENU, press
then press OK.
2 Highlight Sleep Timer, then press OK.
S
or T to highlight Timers,
3 Highlight a time zone, then press OK. The
Installation menu opens.
4 Highlight Daylight Saving Time, then press OK. 5 Highlight Auto (if your viewing area observes
Daylight Saving Time) or Off (if your viewing area does not observe Daylight Saving Time), then press OK.
6 Press EXIT to close the menu.
S
3 Press
Off, 5min, 10 min, 15 min, 30 min, 60 min, 90 min, 120 min, 150 min, 180 min, or 240 min.
4 Press EXIT to close the menu.
or T to set the sleep time. You can select
Notes
• You can also press SLEEP to set the sleep timer.
• To display the time remaining until the TV turns off, press SLEEP.
• To cancel the sleep timer, press SLEEP, then press
• If a power failure occurs, the sleep timer setting should be cleared.
T
to select Off.
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Adjusting menu settings

You can adjust how the TV menus look by:
• Selecting the menu language
• Labeling a video input source

Selecting the menu language

You can choose from three different menu language settings (English, Français, and Español) for the on-screen display of menus and messages.
S
1 Press MENU, press
Installation, then press OK.
2 Highlight Menu Language, then press OK. 3 Press 4 Press EXIT to close the menu.
S
or T to select a language, then press OK.

Labeling a video input source

You can add a label to a video input source to make it easier to identify.
You can also hide a video input source so that it is grayed on the Input Selection list and your TV skips the video input source when you press INPUT.
1 Press MENU, press
then press OK.
or T to highlight
S
or T to highlight Options,
2 Highlight Input Labeling, then press OK.
3 Highlight the video input source you want to
label, then press list.
Note
If you are not using an input, you can select Hide for the label. Hide grays the input in the Input Selection list and skips the input when you press INPUT on the remote control.
4 Repeat Step 3 to label another input. 5 Press
6 Press EXIT to close the menu.
S
save the label. OR Highlight Reset, then press OK to reset the label
to the factory default.
or T to highlight Done, then press OK to
Notes
To reset the input labels to the default labels, highlight Reset, then press OK.
W
or X to select a label from the
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Turning the input sensor on or off

When the Input Sensor feature is turned on, your TV automatically detects which video jacks have devices connected to them and turned on. Your TV uses this information to determine what options you can select on the Input Selection list when you press INPUT.
1 Press MENU, press
then press OK.
S
or T to highlight Options,

Maintaining

• Do not use your TV in areas that are too hot or too cold, because the cabinet may warp or the screen may malfunction. Your TV works best in temperatures that are comfortable to you.
• Storage temperatures are 32° to 122°F (0° to 50°C).
• Working temperatures are 41° to 104°F (5° to 40°C).
• Do not place your TV in direct sunlight or near a heat source.
This sections includes topics about:
• Cleaning the TV cabinet
• Cleaning the TV screen

Cleaning the TV cabinet

Clean the cabinet with a soft, lint-free cloth. If the cabinet is especially dirty, moisten a soft, lint-free cloth in a weak detergent solution, squeeze the excess moisture from the cloth, then wipe the cabinet with the cloth. Use a clean cloth to dry the cabinet.

Cleaning the TV screen

Clean the screen with a soft, lint-free cloth.
2 Highlight Auto Input Sensing, then press OK. 3 Highlight On or Off, then press OK.

Troubleshooting

Use the following troubleshooting information to solve common problems.
War ning
Do not try to repair your TV yourself. Contact authorized service personnel.
Troubleshooting topics include:
•Cast TV FAQ
• Viewing support information
• Restoring settings to the defaults
• Turning off the automatic power-off feature
• Making your TV turn on faster
Video and audio problems
Remote control problems
General problems
CEC-compatible devices problems
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Viewing support information

You may need to view support information during troubleshooting.
1 Press MENU, press
then press OK.
2 Highlight Support Information, then press OK.
Your TV displays information about your TV and support phone numbers and websites for different regions.
3 To close the screen and return to the GetHelp
menu, press OK. OR To close the menu, press EXIT.
S
or T to highlight Get Help,

Restoring settings to the defaults

When you restore default settings, all the settings you have customized are reset.
1 Press MENU, press
Installation, then press OK.
I
2 Press S or T to highlight Reset TV, then press OK.
Note
If you have created a PIN, use the number bar to enter it, then press OK.
A confirmation screen opens.
3 Highlight Yes (to reset) or No (to not reset), then
press OK. If you select Ye s , your TV turns off, then turns on
again. Complete the initial setup wizard and set up the video input jacks. For more information, see
Turning on your TV for the first time on page 40
and Setting up the ANT / CABLE IN jack on page 55.
OR If you do not want to reset your TV to the factory
defaults, highlight No, then press OK.
S
or T to highlight
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Turning off the automatic power-off feature

Your TV automatically turns off after 15 minutes when no video signal is detected.
You might want to change this setting to Off if:
• The incoming signal for an analog channel is too weak for your TV to detect.
• You connected an audio-only device (such as a CD player) to the AUDIO L and R jacks to listen to music through the TV speakers.
1 Press MENU, press
then press OK.
S
or T to highlight Options,

Making your TV turn on faster

When you turn off your TV, it normally goes into a power savings mode to conserve energy. When you turn your TV back on, it takes several seconds to exit the power saving mode and display a picture.
You can turn on your TV faster by bypassing the power savings mode.
1 Press MENU, press
then press OK.
S
or T to highlight Options,
2 Highlight Power Management, then press OK.
3 Highlight No Signal Power Down, then press OK. 4 Highlight On or Off, then press OK. 5 Press EXIT to close the menu.
2 Highlight Power Management, then press OK.
3 Highlight Active Standby Mode, then press OK. 4 Highlight On (to turn off the power savings mode
or Off (to turn on the power savings mode), then press OK.
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Cast TV FAQ

Problem Solution
My TV will not connect to the network.
How do I prevent others from casting to my TV?
• Make sure your router’s firewall
• You may have entered incorrect
• By design, anyone who has
is configured to accept new devices. See your router's documentation for more information. If you are renting a router, you may need to contact your ISP. If you are on a private network, such as a university network, you may need to contact your network administrator.
information during setup. Reset your TV, then set up your TV again. See Restoring settings to
the defaults on page 85.
access to your Wifi network can cast to your TV. This makes devices with Google Cast built-in great for sharing videos between friends! If you want to prevent people from casting to your TV, make sure that your Wifi network is password protected and only give out the password to people you trust.
Problem Solution
I see the error “No Cast Devices Found.”
• Make sure that your TV and mobile device are set up correctly and connected to Wifi. You should see Google Cast on your TV, with its assigned name and the current time, and a photo slideshow playing.
• Try casting from the Google Cast app to see if the device is correctly connected or requires setup.
• If you're using an iOS device, turn on Bluetooth when setting up your TV.
• Try rebooting your Wifi router by unplugging the power cord and turning off your TV. Plug your router back in and turn on your TV.
• Try uninstalling and reinstalling the Google Cast app.
• Certain operating system settings and installed applications can conflict with the use of Google Cast. If other devices (such as phones or tablets) are also unable to cast successfully, the problem is likely an issue with your router or network.
• Try rebooting your Wifi router by unplugging the power cord, then plugging it back in.
• Make sure that Google Cast, your TV, and your mobile device are connected to the same network. After Google Cast starts, the network name displayed on your TV should be the same network name selected in your mobile device’s available Wifi list.
• Make sure that firewall and antivirus software on your router are up-to-date and are not blocking connections to Google Cast. If you are renting a router, contact your Internet service provider about firewall settings. If you purchased the router, check your network firewall settings.
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Problem Solution
Content is cut off when casting.
Audio and video are out of sync.
I don't see the Cast button in the youtube.com player.
The YouTube video quality keeps changing throughout the video.
Netflix.com does not cast.
• Try changing the picture size on your mobile device to a lower resolution
• The full screen mode is optimized for screens with 16:9 aspect ratio. To change this, go to the Cast settings page.
• Restart your TV and mobile device, then try again.
• Try decreasing the distance between your TV, router, and mobile device.
• Make sure your TV is connected to your Wifi network and make sure that Google Cast is set up on your mobile device and the device is connected to the same network.
• Disconnect from a Virtual Private Network (VPN) or proxy server, if applicable. Google Cast cannot communicate with your TV over these networks.
• Because YouTube uses adaptive bitrate streaming, videos may appear at lower quality at first but quickly switch to the highest possible quality after a few seconds. Note: Not all videos on YouTube are available in HD. Videos recorded in SD play in the same quality it was recorded. If the video does not buffer at playback speed, the video is downgraded to a lower quality allowing for smoother playback.
• Make sure that your TV is connected to your Wifi network and make sure that you set up Google Cast on your mobile device and connected the device to the same network.
• Disconnect what you're currently casting from Netflix. Try casting again.
• Disconnect from a Virtual Private Network (VPN) or proxy server, if applicable over these networks.
• If you are seeing an error, such as Error 16003 or16001, try setting up and casting from another mobile device.

Video and audio

Problem Solution
Picture does not fill the screen. There are black bars around the picture.
No picture (screen is not lit) and no sound.
• Change the picture size (aspect
• Press on the TV or the
• Make sure that the Audio Only
• Make sure that the video cables
• Adjust the contrast and
• Make sure that the power cord
• Press INPUT and make sure that
• Try another channel. The station
• Make sure that the incoming
• Make sure that the antenna or
• Check the closed caption
ratio). See Adjusting the picture
size on page 67.
remote control.
option is set to Off. See Playing
TV audio only on page 71.
are connected correctly and securely to your TV.
brightness. See Adjusting the
TV picture on page 65.
is plugged into a working outlet.
the correct video input source is selected. See Selecting the
video input source on page 56.
may be experiencing problems.
signal is compatible.
cable TV is connected correctly and securely. See Connecting a
cable or satellite box on
page 20 or Connecting an
antenna or cable TV (no box) on
page 24.
settings. Some TEXT modes can block the screen. See Using
closed captioning on page 79.
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43L621U / 49L621U / 55L621U / 65L621U 43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV
Problem Solution
Dark, poor, or no picture (screen is lit), but sound is good.
No color, dark picture, or color is not correct.
Only snow (noise) appears on the screen.
• Try another channel. The station may be experiencing problems.
• Make sure that the antenna or cable TV is connected correctly and securely. See Connecting a
cable or satellite box on
page 20 or Connecting an
antenna or cable TV (no box) on
page 24.
• Adjust the brightness. See
Adjusting the TV picture on
page 65.
• If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier.
• Make sure that the video cables are connected correctly and securely to your TV.
• The video cable(s) you are using may be bad. Try a new set.
• Try another channel. The station may be experiencing problems.
• Adjust the color settings. See
Adjusting the TV picture on
page 65.
• Make sure that the video cables are connected correctly and securely to your TV.
• Make sure that the antenna or cable TV is connected correctly and securely. See Connecting a
cable or satellite box on
page 20 or Connecting an
antenna or cable TV (no box) on
page 24.
• If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier.
• Try another channel. The station may be experiencing problems.
• Make sure that the antenna or cable TV is connected correctly and securely. See Connecting a
cable or satellite box on
page 20 or Connecting an
antenna or cable TV (no box) on
page 24.
• If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier.
Problem Solution
Picture quality is good on some channels and poor on others. Sound is good.
Dotted lines or stripes appear on the screen.
Double images.
The picture has a few bright or dark spots.
• The problem may be caused by a poor or weak signal from the broadcaster or cable TV provider.
• If you connect to cable without a set-top box and experience poor picture quality, you may need to install a set-top box to improve signal reception and picture quality. Contact your cable TV provider about upgrading to a set-top box.
• Make sure that the antenna or cable TV is connected correctly and securely. See Connecting a
cable or satellite box on
page 20 or Connecting an
antenna or cable TV (no box) on
page 24.
• If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier.
• Make sure that the video cables are connected correctly and securely to your TV.
• The video cable(s) you are using may be bad. Try a new set.
• Other devices (for example, a surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time, then back on to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference.
• Use a highly directional outdoor antenna, cable TV, or satellite TV.
• A few bright or dark spots on an LCD screen is normal. It does not affect the operation of your TV.
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43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV
Problem Solution
Good picture, but no sound.
Poor picture.
Good sound, but poor color.
•Increase the volume.
• Make sure that the sound is not muted.
• Make sure that you do not have headphones connected. When headphones are connected, the TV speakers are muted.
• Make sure that the TV Speakers option on the Sound menu is not set to Off.
• If you are using a home theater system, soundbar, or external speaker system, make sure it is turned on and is not muted.
• If you are using a home theater system, soundbar, or external speaker system, make sure that you have selected the correct output mode.
• If you are using a home theater system, soundbar, or external speaker system and have connected it with a digital optical cable, go to the Sound menu, highlight Digital Audio Output, then press OK. Highlight Audio Format, then press OK. Press
PCM, then press OK. See the Digital Audio Output option in
Adjusting sound settings on
page 70.
• Make sure that the audio cables are connected correctly and securely to your TV.
• Make sure that the antenna or cable TV is connected correctly and securely. See Connecting a
cable or satellite box on
page 20 or Connecting an
antenna or cable TV (no box) on
page 24.
• The audio cables you are using may be bad. Try a new set.
• Make sure that the room is not too bright. Light reflecting off the screen can make the picture difficult to see.
• If an S-VHS camera or a camcorder is connected while another connected device is turned on, the picture may be poor. Turn off one or more devices.
• Adjust the contrast, color, and brightness settings. See
Adjusting the TV picture on
page 65.
S
or T to select
Problem Solution
Audio noise.
No output from one of the speakers.
After images appear.
• Other devices (for example, a
• Adjust the audio balance. See
• Make sure that the audio cables
• Do not display a still image,

Remote control

Problem Solution
Remote control does not work.
• Make sure that the power cord is plugged into a working outlet.
• Make sure that there are no obstructions between the remote control and the remote control sensor on the front of the TV.
• Point the remote control directly at the remote control sensor on your TV. For the location of the remote control sensor, see Aiming the
remote control on page 38.
• The supplied batteries are wrapped tightly in clear plastic. Make sure that you have removed this plastic from the batteries.
• Make sure that the batteries are installed correctly. See Installing
remote control batteries on
page 38.
• Replace dead batteries with new batteries. See Installing remote
control batteries on page 38.
surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference.
Adjusting sound settings on
page 70.
are connected correctly and securely to your TV.
such as a logo, game, or computer image, for an extended period of time. This can cause a permanent after-image to be burned into the screen. This type of damage is not covered by your warranty.
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43L621U / 49L621U / 55L621U / 65L621U 43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV

General

Problem Solution
No power.
“No video” error message is displayed.
After Auto Channel Search, there are no channels.
When I press INPUT, I cannot select my device (it is grayed out).
• Make sure that the power cord is plugged into a working outlet.
• Unplug the power cord, wait 60 seconds, then plug the cord back in and turn on your TV.
• Other devices (for example, a surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device, at a time, then turning on your TV to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference.
• Press INPUT and make sure that you have selected the correct input for the device or service you are trying to use.
• If you are using a cable or satellite box, use the remote that came with that box to change channels.
• Reception can vary by channel depending on the broadcast power level of a given station. Contact your cable or satellite TV provider.
• Make sure that the antenna or cable/satellite TV is connected securely to your TV.
• Try replacing the cable between the antenna/cable or cable/satellite box and your TV.
• Make sure that the video input source for the device is not hidden. See Labeling a video
input source on page 83.
• Make sure that the video input sources are not locked. See
Locking video inputs on
page 78.
Problem Solution
One or more channels do not display.
Password is lost.
Some settings cannot be accessed.
TV cabinet creaks.
Control buttons do not work.
TV keeps turning off.
A retail banner is displayed.
• Make sure that the channels are not blocked. See Locking
channels on page 78.
• Make sure that the channels are not hidden. The channel may have been deleted from the channel list. You can tune to the channel by pressing the number buttons on the virtual remote control or you can add the channel back to the channel list. See Hiding channels on page 73.
• If you are using a cable or satellite box, use the remote that came with that box to change channels.
• Press INPUT and make sure that you have selected the correct input for the device or service you are trying to use.
• If you forget your PIN, open the screen where you enter your PIN, highlight Done, then press INFO four times within five seconds. The PIN is cleared and you can enter a new PIN. See
Setting a new PIN on page 74.
• If a setting is grayed, the setting is not available in the current video input mode (for example TV mode). Change to a different video input source. See
Selecting the video input source on page 56.
• When the TV is in use, the temperature rises naturally and may cause the cabinet to expand or contract which can cause a creaking noise. This is not a malfunction.
• Unplug the power cord, wait a few seconds, then plug the cord back in and turn on your TV.
• Make sure that the sleep timer is not turned on. See Setting the
sleep timer on page 82.
• You selected Store Mode when you ran the Initial Setup wizard. Go to the Installation menu, highlight Store / Home Mode, then press Home, then press OK.
W
or X to select
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43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV

CEC-compatible devices

Problem Solution
My TV is not displaying the video from the connected CEC device.
• Make sure that the HDMI cable is connected securely to your TV and the device.
• Make sure that the device is connected to your TV with an HDMI cable.
• Make sure that the device is a CEC device. See the documentation that came with the device for more information.
• Press INPUT and make sure that the correct video input source is selected. See Selecting the
video input source on page 56.
• Make sure that the HDMI-CEC Control feature is turned on. See Turning HDMI-CEC Control
on or off on page 60.
• Try adjusting the TV picture. See
Adjusting the TV picture on
page 65.
Problem Solution
My TV is not playing the audio from the connected CEC device.
• Make sure that the HDMI cable is connected securely to your TV and the device.
• Make sure that the device is connected to your TV with an HDMI cable.
• Make sure that the device is a CEC device. See the documentation that came with the device.
• Make sure that the TV volume is turned up and not muted.
• Try adjusting the TV sound. See
Adjusting sound settings on
page 70.
• Make sure that the TV speakers are turned on and not muted. See Adjusting sound settings on page 70.
• Make sure that the HDMI-CEC Control feature is turned on. See Turning HDMI-CEC Control
on or off on page 60.
•If you have connected an HDMI CEC audio receiver, adjust the volume on the receiver. When your TV detects an audio receiver, the TV speakers may turn off and sound plays through receiver speakers only.
• If you are using a home theater system, soundbar, or external speaker system, make sure that it is turned on and is not muted.
• If you are using a home theater system, soundbar, or external speaker system, make sure that you have selected the correct output mode.
• If you are using a home theater system, soundbar, or external speaker system and have connected with a digital optical cable, go to the Sound menu, highlight Digital Audio Output, then press OK. Highlight Audio Format, then press OK. Press
PCM, then press OK. See the Digital Audio Output option in
Adjusting sound settings on
page 70.
S
or T to select
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43L621U / 49L621U / 55L621U / 65L621U 43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV
Problem Solution
My TV’s remote control does not control the device.
The device does not show up in the list of CEC devices.
My device does not turn off when I turn off my TV.
• Make sure that there are no obstructions between the remote control and the remote control sensors on your TV and the device.
• Depending on the device, all the buttons may not work.
• Make sure that the HDMI-CEC Control feature is turned on. See Turning HDMI-CEC Control
on or off on page 60.
• If you are trying to control the volume on an HDMI CEC audio receiver using your TV remote control, make sure that the Amplifier Control option is set to On. See Turning Amplifier
Control on or off on page 61.
• The device may not support this feature. See the documentation that came with the device for more information.
• Make sure that the device is turned on.
• Make sure that the HDMI cable is connected securely to your TV and the device.
• Make sure that the device is connected to your TV with an HDMI cable.
• Make sure that the HDMI-CEC Control feature is turned on. See Turning HDMI-CEC Control
on or off on page 60.
• Make sure that the device is a CEC device. See the documentation that came with the device.
• Make sure that the HDMI-CEC Control feature is turned on. See Turning HDMI-CEC Control
on or off on page 60.
•Make sure that Auto Standby is set to On. See Turning Auto
Standby on or off on page 61.
• The device may not support this feature. See the documentation that came with the device for more information.
Problem Solution
My TV does not turn on when I turn on my device.
I cannot select the Root Menu option.
OR The device’s
root menu does not open when I select Root
Menu.
Note
If the problem is not solved by using these troubleshooting instructions, turn off your TV, then turn it on again.
• Make sure that the HDMI-CEC Control feature is turned on. See Turning HDMI-CEC Control
on or off on page 60.
•Make sure that TV Auto Power is set to On. See Turning TV
Auto Power on or off on
page 60.
• The device may not support this feature. See the documentation that came with the device for more information.
• The device may not support this feature. See the documentation that came with the device for more information.
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43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV

Specifications

Specifications are subject to change without notice.

43" model (43L621U)

Dimensions and weight

Without stand H × W × D
With stand

Screen

Screen size meas ured diagonally
Panel LCD
Panel backlight type LED
Screen refresh rate 60Hz
Display resolution 2160p
Panel resolution 3840 (H) × 2160 (V)
Aspect ratio 16:9
Contrast ratio (typical)–panel
TV Brightness (typical)
2
cd/m
Comb filter 3d y/c digital
Response time 8 ms
Horizontal viewing angle 178°
Vertical viewing angle 178°

Display resolutions

HDMI suggested resolutions 2160p, 1080p, 1080i, 720p, 480p, 480i

Tun er

Analog NTSC
Digital ATS C, 8 -VSB , Cl ear- QAM
22.4 × 38.1 × 3.4 in. (56.9 × 96.8 × 8.7 cm)
18.5 Ibs (8.4 kg)
24.3 × 38.1 × 9.8 in (61.7 × 96.8 × 24.9cm)
19.4 lbs. (8.8 kg)
42.5 in. (108 cm)
4,000:1
250 nits
Digital audio 1 (optical) (side)
WiFi Yes
LAN Yes

Audio

DTS Tuning Package DTS Studio Sound
Speakers
Number: 2
Watts per channel: 10W

Power

Power consumpt ion
Power input AC120V 60Hz, 1.1A
On: 94.1W
Standby: <0.5W

Miscellaneous

OSD languages English, French, Spanish
HDMI CEC Yes
Game Mode Yes
GameTimer™ Yes
ENERGY STAR qualified No
Google Cast Yes
TV base screws M5 type (27 mm length) (4 pcs)
V-Chip (version 2.0)
Sleep timer Yes
Channel labeling No
VESA mount (mm) (hor. × ver.)
VESA mount screws M6 type
Yes
200 × 300
Note
The length of the wall-mount screws vary depending on the wall-mount bracket you purchased. See the instructions that came with the wall-mount bracket for screw lengths.

Inputs

HDMI
Component video No
Composite video 1 (back)
Shared audio No
PC/VGA No
3.5mm PC audio input No
DVI (shared with HDMI) HDMI IN
USB
Antenna/Cable 1 (back)
EDID compliant
HDCP compliant
Supports JPEG

Outputs

Video No
Analog audio/Headphone Yes (s id e)
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3 (side)
1 (side)
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43L621U / 49L621U / 55L621U / 65L621U 43" / 49" / 55" / 65" 2160p 60Hz LED Google Cast™ TV

49" model (49L621U)

Dimensions and weight

Without stand H × W × D
With stand

Screen

Screen size meas ured diagonally
Panel LCD
Panel backlight type LED
Screen refresh rate 60Hz
Display resolution 2160p
Panel resolution 3840 (H) × 2160 (V)
Aspect ratio 16:9
Contrast ratio (typical)–panel
TV Brightness (typical)
2
cd/m
Comb filter 3d y/c digital
Response time 6 ms
Horizontal viewing angle 178°
Vertical viewing angle 178°

Display resolutions

HDMI suggested resolutions 2160p, 1080p, 1080i, 720p, 480p, 480i

Tun er

Analog NTSC
Digital ATS C, 8 -VSB , Cl ear- QAM

Inputs

HDMI
Component video No
Composite video 1 (back)
Shared audio No
PC/VGA No
3.5mm PC audio input No
DVI (shared with HDMI) HDMI IN
USB
Antenna/Cable 1 (back)
25.6 × 43.7 × 3.7 in. (65.1 × 111 × 9.6 cm)
24.9 Ibs (11.3 kg)
27.4 × 43.7 × 9.7 in (69.7 × 111 × 24.7cm)
25.8 lbs. (11.7 kg)
48.5 in. (123.2 cm)
1,200:1
350 nits
3 (side)
EDID compliant
HDCP compliant
1 (side)
Supports JPEG

Outputs

Video No
Analog audio/Headphone Yes (s ide )
Digital audio 1 (optical) (side)
WiFi Yes
LAN Yes

Audio

DTS Tuning Package DTS Studio Sound
Speakers
Number: 2
Watts per channel: 12W

Power

Power consumpt ion
Power input AC120V 60Hz, 1.5A
On: 129.9W
Standby: <0.5W

Miscellaneous

OSD languages English, French, Spanish
HDMI CEC Yes
Game Mode Yes
GameTimer™ Yes
ENERGY STAR qualified No
Google Cast Yes
TV base screws M4 type (12 mm length) (8 pcs)
M5 (10 mm length) (4 pcs)
V-Chip (version 2.0) Ye s
Sleep timer Yes
Channel labeling No
VESA mount (mm) (hor. × ver.)
VESA mount screws M6 type
200 × 300
Note
The length of the wall-mount screws vary depending on the wall-mount bracket you purchased. See the instructions that came with the wall-mount bracket for screw lengths.
www.tv.toshiba.com
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