Toshiba 40XV645U, 42ZV650U, 46XV645U, 47ZV650U, 52XV645U TECHNICAL BULLETIN

...

TECHNICAL BULLETIN

No: LCD2009-06 1 Page Ref: WU051109A Product: LCD TV Date: 5/11/2009

Models: 40XV645U, 42ZV650U, 46XV645U, 47ZV650U, 52XV645U and 55ZV650U

Product Safety Precautions:

Product Safety Precautions are described in the Toshiba service manual(s) for models covered in this bulletin. All safety precautions and checks shall be complied with before returning the equipment to the customer. Servicers who defeat safety features or fail to perform safety checks may be liable for any resulting damages and may expose themselves and others to possible injury.

Application: The information contained in this bulletin applies only if you encounter the

symptom(s) listed below.

Symptom: The TV’s 1st time set up is required at each turn on. This occurs even after

completing the full set up including complete channel scan.

Cause: Firmware update. Solution: Upgrade firmware to version 28 or above. This firmware may be updated by

the consumer and requires no service intervention. The firmware consisting of a SD Media card or USB Thumb Drive with firmware programmed to the card or drive may be acquired using Part Number 2009ASEN028.

Toshiba America Consumer Products LLC.

1420-B Toshiba Dr.

Lebanon, TN 37087

www.tacpservice.toshiba.com/tacp