Toshiba 1000 User Manual

1000 &1000+ SERIES

UPS USERS MANUAL

I

IMPORTANT NOTICE

The instructions contained in this manual ar e not intended to cover all of the details or
variations in equipment, or to provide for every possible contingency concerning
installation, operation, or maintenance. Should further information be required or if
problems arise which are not covered sufficiently, contact your local Toshiba sales
office or [phone] or by e-mail at [e-mail].

The contents of thi s inst ruction m anual s hall n ot becom e a par t of or modi fy any prior or
existing agreement, commitment, or relationship. The sales contract contains the entire
obligation of Toshiba International Corporation (TIC) Uninterruptible Power Systems
(UPS) Division. The warranty contained in the contract between the parties is the sole
warranty of TIC's UPS Division and any statements contained herein do not create new
warranties or modify the existing warranty.

Any electrical or mechanical modifications to this equipment without prior
written consent of Toshiba International Corporation will void all warranties and
may void the UL/CUL listing. Unauthorized modifications can also result in
personal injury, death, or destruction of the equipment.

II

UNINTERRUPTIBLE POWER SYSTEM

Complete the information below for the UPS received.

Unless otherwise specified on the warranty card, the warranty period for the UPS or
UPS part is 36 months from the shipment date (see TIC Bill of Lading).

Unless otherwise specified on the warranty card, the warranty period for a UPS battery
is 24 months from the shipment date (see TIC Bill of Lading).

Please complete the following information and retain for your records.

Job Number: ________________________________________________________

Model Number: _____________________________________________________

Serial Number: ______________________________________________________

Application: ________________________________________________________

Shipment Date: ______________________________________________________

Installation Date: ____________________________________________________

Inspected By: _______________________________________________________

January, 2013

Document Number: 57723-010

III

Table of Contents

Manual’s Purpose and Scope ................................................................................ V

Contacting Toshiba International Corporation’s Customer Support Center ...... VII

EMC Statements ............................................................................................... VIII

General Safety Instructions .................................................................................. X

Important Safety Instructions ........................................................................... XIII

Instructions Importantes Concernant ...............................................................XVII

Inspection/Storage/Disposal .......................................................................... XVIII

Installation Precautions ..................................................................................... XX

Operating Precautions .....................................................................................XXII

1. Introduction ..................................................................................................... 1

2. System Description ......................................................................................... 1

2.1 General Description ....................................................................................... 2

2.2 Efficiency Optimizer Function ...................................................................... 3

2.3 Auto-Restart .................................................................................................. 4

2.4 Free Run Mode .............................................................................................. 4

2.5 Diagnostic Tests ............................................................................................. 4

2.6 System Configuration .................................................................................... 5

3. Storage ............................................................................................................ 6

4. Shipping .......................................................................................................... 6

5. Installation ....................................................................................................... 8

5.1 Environment .................................................................................................. 8

5.2 UPS Frequency Converter Option ................................................................. 8

5.3 Rear Panel Views ........................................................................................... 9

5.4 Connecting to main supply, loads, and external battery cabinet .................. 13

5.5 Front Panel Settings ..................................................................................... 16

6. Computer and Alarm Connections ................................................................ 18

IV

6.1 RS-232 Standard Interface Port ................................................................... 18

6.2 Dry Contact Interface (optional card) .......................................................... 19

6.3 USB Port ..................................................................................................... 20

6.4 EPO Port (emergency power off) ................................................................ 20

6.5 Network Transient Protector ........................................................................ 20

6.6 Load Segments ............................................................................................ 20

7. User’s Guide to Operations ........................................................................... 21

7.1 UPS Startup and Shutdown ......................................................................... 21

7.2 Button Operation ......................................................................................... 21

7.3 Control Panel Functions .............................................................................. 22

7.4 Normal Display ........................................................................................... 23

7.5 UPS Meters Displa y .................................................................................... 24

7.6 UPS Configurations ..................................................................................... 24

7.7 UPS Manual Test ......................................................................................... 26

7.8 Interpreting UPS Messages ......................................................................... 26

7.9 Audible Alarms ............................................................................................ 26

7.10 Silencing an Alarm ...................................................................................... 26

7.11 Troubleshooting ........................................................................................... 27

8. Maintenance .................................................................................................. 28

8.1 Battery Servicing ......................................................................................... 28

9. Technical Specifications ................................................................................ 29

9.1 Power Range 1000-3000 VA (120 V) .......................................................... 29

9.2 Power Range 2400 VA (208/240 V) ............................................................ 30

9.3 Power Range 1000-3000 VA (230 V) .......................................................... 31

9.4 Backup Time at Partial Loads ...................................................................... 34

10. Warranty Information .................................................................................... 35

LIMIT ATIONS AND EXCLUSIONS ................................................................. 36

V

Manual’s Purpose and Scope

The purpose of this manual is to provide informatio n on how to safel y install, o perate,

and maintain your TIC power electronics product. This manual includes a section of
general safety instructions that describes the warning labels and symbols that are used
throughout the manual. Read the manual completely before installing, operating, or
performing maintenance on this equipment.

The scope of this manual is to describe the requiremen ts for an On-Line Uninterruptible

Power System (UPS). The UPS will supply a computer grade AC output sine wave
which is unaffected by the quality of the AC input. The input voltage is single phase and
the output voltage is single phase.

This manual and the accompanying drawings should be considered a permanent part of

the equipment and should be readily available for reference and review. Dimensions
shown in the manual are i n metric and/or the En glish equivalent.

TIC reserves the right, without prior notice, to update information, make product

changes, or to discontinue any pr oduct or service identified in this publication.

VI

TOSHIBA is a registered trademark of Toshiba Corporation. All other product or trade

references appearing in this manual are registered trademarks of their respective
owners.

Toshiba International Corporation (TIC) shall not be liable fo r direct, indirect,

special, or consequential damages resulting from the use of the information
contained within this manual.

This manual is copyrighted. No part of this manual may be photocopied or reproduced

in any form without the prior written consent of Toshiba International Corporation.

© Copyright 2013 Toshiba International Corporation.
All rights reserved.
Printed in the U.S.A.

VII

Contacting Toshiba International Corporation’s Customer Support Center

Toshiba International Corporation’s Customer Support Center can be contacted to
obtain help in resolvi ng any Uninterr uptible Power System pr oblems that you ma y
experience or to provide application information.

The center is open from 8 a.m. to 5 p.m. (CST), Monday through Friday. The Support
Center’s toll free number is US [phone], Fax [phone].

The email address is [e-mail].

You may also contact Toshiba International Corporation by writing to:

Toshiba International Corporation
13131 West Little York Road
Houston, Texas 77041-9990
Attn: 1000 Series UPS Product Mana ger.

For further information on Toshiba International Corporation’s products and services,
please visit our website at www.toshiba.com/ind

VIII

EMC Statements

FCC Part 15

NOTICE: Pursuant t o section 15 of the FCC rule s each capacity unit has been tested
and the 1000, 1500, and 2000 VA units comply with the conditions of a Class B digital
device. The product has been established as offering sufficient protection against
dangerous interference for installations in a residential area. The 2400 and 3000 VA
units comply with FCC Section 15 c onditio ns of a Class A digital devic e. Installation
and use of the equipment should comply with the ins tructi ons provide d in or der to av oid
interference due to the amount of radio frequency energy that is radiated and generated
by the equipment.
TIC cannot assure that no interference will occur. Turn the unit on and off to help
determine if the radio or television reception is found to be influenced by harmful
interference from the equipment. If required, use one of the following measures to
minimize the negative effects of interference:

• Place the receiving antenna in a separate location or orientation.

• Increase the distance between the receiver and the equipment.

• Ensure that your equipment and the receiver are on separate circuits.

• Contact a technician experienced with radio and TV or a dealer for further

assistance.

ICES-003

This Class A a nd B Interference Causing Equipment meets all requirements of the
Canadian Interference Causing Equipment Regulations ICES–003. Cet appareil
numérique de la classe A et B respecte toutes les exigences du Reglement sur le matériel
brouilleur du Canada.

IX

Declaration of Conformity Request

Units labeled with a CE mark comply with the following standards and directives:
Harmonic Standards: EN 62040-1 and EN 62040-2.
EU Directives: 73/23/EEC, Council Directive on equipment designed for use within
certain voltage limits.
2006/95/EC, Amending D irective 93/68/EEC and 73/23/EEC.
89/336/EEC, Council Directive relating to electromagnetic c ompatibility.
2004/108/EC, Amending Directive 92/31/EEC and 89/336/EEC relating to EMC.
The EC Declaration of Conformity is available upon request for products with a CE
mark.

X

Signal Words

DANGER

General Safety Instructions

DO NOT attempt to install, op erate, maintain or dispose of t his equipment until you
have read and understood all of the product safety information and directions that are
contained in this instruction ma nual.

Safety Alert Symbol / Signal Words

The Safety Alert Symbol indicates that a potential personal injury hazard exists. The
symbol is comprised of an equilateral triangle enclosing an exclamatio n mark.

Listed below are the signal words that are used throughout this manual followed by their
descriptions and associated symbols. When the words DANGER, WARNING, and
CAUTION are used in this manual they will be followed by important safety
information that must be carefully adhered to.

1. Danger — The word DANGER in capital letters preceded by the safety alert

symbol indicates that an imminently hazardous situation exists that, if not avoided,
will result in death or serious injury to personnel.

XI

WARNING

CAUTION / ATTENTION

CAUTION

2. Warning — The word WARNING i n capital letters preceded by the safety alert

symbol indicates that a potent ially hazardous situation e xists that, if not avoided,
could result in death or serious injury to personnel.

3. Caution/Attention — The word CAUTION or ATTENTION in capital letters

preceded by the safety alert symbol indicates that a potentially hazardous situation
exists that, if not avoided, may resu lt in minor or moderate injury.

4. The word CAUTION without the safety alert symbol indicates a potentially

hazardous situation exists which, if not avoided, may result in equipment and
property damage.

XII

Special Symbols

Other warning symbols may appear in conjunction with the Danger, Warning, and
Caution symbol and are used to specify special hazards. These warnings describe

particular areas where special care and/or procedures are required in order to prevent
serious injury and possible death.

1. ELECTRICAL HAZARD SYMBOL – Indicates a hazard that may cause injury

from an electrical shock or burn. The symbol is comprised of an equilateral triangle
enclosing a lightning bolt.

2. EXPLOSION HARZARD SYMBOL – Indicates a hazard that may cause injury

from exploding parts. It is comprised of an equilateral triangle enclosing an
explosion image.

XIII

Important Safety Instructions

This manual contains important instructions that should be followed during the
installation, maintenance, and operatio n of the UPS and its b atteries to ass ure safe and
proper operation.
SAVE THESE INSTRUCTIONS

• Disconnect device in the building installation wiring.

• Not for use in a computer room as defined in the Standard for the Protection of

Electronic Computer/Data Processing Equipment, ANSI/NFPA 75.

• CAUTION - To reduce the risk of fire, the input of the unit is connected only to

a circuit provided with 20 amperes maximum branch circuit overcurrent
protection in accordance with the National Electric Code, ANSI/NFPA 70

• CAUTION - Disconnect switch for each ungrounded conductor of ac output

shall be provided by others. To reduce the risk of fire, the output of the unit is
connected in series with branch circuit overcurrent protection for 20 amperes
rating in accordance with the National Electric Code, ANSI/NFPA 70.

• CAUTION - RISK OF EXPLOSION IF BATTERY IS REPLACED BY

AN INCORRECT TYPE. DISPOSE OF USED BATTERIES
ACCORDING TO THE INSTRUCTIONS.

1. Turn of f , lock ou t, an d tagou t all powe r sou rces before conn ecting th e powe r wi ring

to the equipment or when performi ng maintenance.

2. Hardwire type UPS units are not equipped with an over-current protection device,

nor do they have an output disconnect for the ac output. Therefore, a user-installed
circuit breaker should be provided between the UPS output and the load input.

3. The maximum ambient operating temperature is 40° C (104° F).

4. Battery servicing should be performed by a qualified Toshiba Representative only.

5. Unauthorized personnel should not service batteries.

XIV

WARNING

CAUTION

6. Contact your nearest Toshiba authorized service center for battery replacement.

Qualified Personnel ONLY!

Qualified Personnel is one that has the skills and knowledge relating to the
construction, installation, op eration, and maintenance of the electrical equip ment and
has received safety training on the hazards inv olved (Refer to the lat est edition of NFPA
70E for additional safety requirements).

Qualified Personnel shall:

1. Have read the entire operation manual.

2. Be trained and authorized to safely energize, de-energize, ground, loc kout a nd tag

circuits and equipment, and clear faults in accordance with established safety
practices.

3. Be trained in the proper care and use of protective equipment such as safety shoes,

rubber gloves, hard hats, safety glasses, face shields, flash clothing, etc., in
accordance with established safety practices.

4. Be trained in rendering first aid.

5. Be knowledgeable of batteries and the required handling and maintenance

precautions.

For further information on workplace safety visit www.osha.gov

Misuse of this equipment could result in injury and equipment damage. In no event will
Tos hiba C orporat ion be respons ible or l iable for eit her in direc t or consequential damage
or injury tha t may result from the misuse of this equipment.

Do not dispose of the batteries in a fire. The batteries may explode.

XV

CAUTION

DANGER

WARNING

Do not open or mutilate the batteries. Released electrolyte is harmful to the eyes and
skin and could also be toxic.

Disconnect charging source prior to connecting or disconnecting batter y ter mina ls.

A battery can present a risk of electrical shock and high short circuit current.

XVI

—Strict adherence to the following precautions is a requirement whe n wor ki n g wit h
batteries—
Disconnect charging source prior to connecting or disconnecting battery terminals.

To be performed by Qualified Personnel only.

1. Verify that the UPS is off and that the power cord is disconnected from the power

source.

2. Disconnect charging source prior to connecting or disconnecting battery termin als.

3. Remove watches, rings or other metal objects.

4. Use tools with insulated handles to prevent inadvertent shorts.

5. Wear rubber gloves and boots.

6. Do not place tools or any metal parts on top of batteries.

7. Determine if the battery is inadvertently grounded. If inadvertently grounded,

remove source of ground.

Contact with any pa rt of a grounded battery can result in electr ic al shock.

The likelihood of shock will be reduced if such grounds are removed prior to
installation or maintenance.

XVII

ATTENTION

ATTENTION

Instructions Importantes Concernant

LA SÉCURITÉ CONSERVER CES INSTRUCTIONS

Cette notice contient des instr uctions importantes concernant la séc urité .

Une battery peut présenter un risque de choc électrique, de brûlure par transfert d'
énergie.

L' élimination des batteries est règlementèe. Consulter les codes locaux à cet effet.

XVIII

CAUTION

Inspection/Storage/Disposal

Inspection

Upon receipt of the UPS, an inspection for shipping damage should be performed. Use
caution when removing the unit from the pallet. Refer to labels or documentation
attached to packing material.

Uncrating

Check the unit for loose, broken, bent or otherwise damaged parts. If damage has
occurred during ship ping, ke ep all original cra ting and packing materials for return to
the shipping agent. The warranty does not apply to damage incurred during shipping.
Ensure that the rated capacity and the model number specified on the nameplate
conform to the order specifications.

Storage

During periods of non-use, the following guidelines are recommended for storage.

Storage Preparation

1. Power up the UPS and allow it to operate with no load for 24 hours to fully charge

the batteries.

2. Stop the unit.

3. Disable the COLD START function prior to storing the unit by following the

instructions in section 4. Shipping, page 6.

4. Ensure the MCCB switch is in the Off position.

Storing Conditions

• For best results, store the UPS in the original shipping container and place on a

wood or metal pallet.

• Storage temperature — -4 – 104 °F (-20 – 40 °C).

XIX

• The optimum storage tempera ture is 70 °F (21° C). A higher ambient temperature

will requir e recharging the batteries more freq uently during storage.

Avoid the following storage locations:

• Locations that are subject to extreme temperature changes or high humidity.

• Locations that are subject to high levels of dust or metal particles.

• Locations that are subject to excessive vibration.

• Inclined floor surfaces.

Storage Maintenance

• If stored at an ambient temperature less t han 68 °F (20 °C), recharge the batteries

every 9 months.

• If stored at an ambient temperature of 68 – 86 °F (20 – 30 °C), recharge the

batteries every 6 months.

• If stored at an ambient temperature of 86 – 104 °F (30 – 40 °C), recharge the

batteries every 3 months.

Disposal

Please contact your local or state environmental agency for details on disposal of
electrical components and packaging in your particular area.

It is illegal to dump lead-acid batteries in landfills or dispose of improperly.

Please help our Earth by contacting the envi ronmental protection ag encies i n y our area,
the battery manufacturer, or call Toshiba toll-free at [phone] for more
information about recycling.

XX

CAUTION

Installation Precautions

1. Install the unit in a well-ventilated lo cation; allow at least 4 inc hes (10 cm) on all

sides for air ventilation and for mainte nance.

2. Install the unit in a stable, level and upright position that is free of excessive

vibration.

3. Install the unit where the ambient temperature is within the range specified.

4. Do not install the UPS in areas that are sub ject to high humidity.

5. Do not install the UPS in areas that allo w e xp osure to direct sunlight.

6. Do not install the UPS in areas that allow exposure to hig h levels of airborne dust,

metal particles, or flammable gases.

7. Do not install the UPS in areas near sources of electrical noise. Ensuring a proper

earth ground will reduce the effects of electri cal noise an d will reduce the potential
for electrical shock.

8. Do not install the UPS in areas that would allow fluids or any foreign object to get

inside the UPS.

9. The UPS generates and can radiate radio-frequency energy during operation.

Although RFI noise filters are installed inside of the unit, there is no guarantee that
the UPS will not influence some sensitive devices that are operating near by . If such
interference is experienced, the UPS should be installed farther away from the
affected equipment and/or powered from a dif ferent s ource than that of the af f ected
equipment.

10. The user should provide output over -current protection for hardwired UPS systems.

11. After ensuring that all power sources are turned off and is olated in accordance w ith

established lockout/tagout procedures, connect the power source wiring of the
correct voltage to the input termi nals of the UPS.

XXI

CAUTION

12. Connect the output terminals of the UPS to the load (refer to NEC Article 300 –

Wiring Methods and Article 310 – Conductors For General Wiring). Size the
branch circuit conductors in accordance with NEC Table 310.16.

Conductor Routing and Grounding

1. Use separate metal conduits for routing the input power, output power, and control

circuits.

2. Follow the wire size and tighteni ng tor que specifications.

3. Always ground the unit to reduce the potential for electrical shoc k and to help

reduce electrical noise.

4. A separate ground cable should be run inside the conduit with the input power,

output power, and control circuits.

THE METAL OF CONDUIT IS NOT AN ACCEPTABLE GROUND.

XXII

CAUTION

Operating Precautions

1. The UPS should not be powered up until the entire operation manual has been read.

2. The voltage of the in put pow er sourc e must be wit hin the range of +10% to -30% of

the rated input voltage. The input frequency must be within the rated input
frequency range. Voltages and frequencies outside of the permissible range may
activate the internal protection devices.

3. The UPS should not be used with a load that has a rated input that is greater than the

rated output of the UPS.

4. Do not use th e UPS to prov ide pow er t o motor s tha t requ ire hi gh s tart ing cu rrent or

with motors that require a long starting time, such as v acuum cleaners and m achine
tools (over sizing the UPS for lock rotor current would be required).

5. Do not insert metal objects or combustible materials in the ventilatio n slots of the

UPS.

6. Do not place, hang, or paste any objects on the exterior surfaces of the UPS.

7. The capacitors of the UPS maintain a residual charge for a while after turning the

UPS off. The required discharge time for each UPS typeform is provided via a
cabinet label and a CHARGE LED. W ait for at least the minimum time indicated on
the label and ensur e tha t the C HA RGE LED ha s go ne out be fo re o pe ning t he d o o r
of the UPS once the UPS power has been turned off.

8. Do not attempt to disassemb le , modify, or repair the UPS. Call yo ur Toshiba sales

representative for repair information.

9. Turn the power on o nly after at taching ALL of the covers.

10. Do Not remove any covers of the UPS when the power is on.

11. If the UPS should emit smoke or an unusual odor or sound, turn the power off

immediately.

XXIII

WARNING

CAUTION

MAINTENANCE NOTE

12. The heat sink and other components may become extremely hot to the touch. Allow

the unit to cool before coming in contact with these items.

13. War n i ng s ign s sh ou l d be pla ce d on or near the load as a notification that the load is

being powered by the UPS.

14. Additional warnings and notifications shall be p osted at the equipment installation

location as deemed required by Qualified Personnel.

While operating in the inverter mode, placing the breaker in the OFF position will
switch the UPS to the battery backup mode. The output of the UPS will continue
uninterrupted to the load. The unit must be in the bypass mode at the ti me that the
breaker is placed in the OFF position for the UPS to shutdown power to the load.

After an Emergency Power Off (EPO), do not reset the breaker until the UPS has been
fully discharged. The UPS could be damaged if the unit is not fully discharged before
the breaker is reset.

The 1000 S eries UPS is not designed for field-level service. All troub leshooting and
repairs will be done at the Depot-level.

XXIV

1

1. Introduction

The information provided in this manual covers single phase 1000 – 6000 VA
uninterruptible power system s (UPS). Included in this manual is information on the
installation, operation, safety precautions, shipping, and storage of the equipment.
Installation must be carried out in accor dance with this man ual. Electrical ins tallatio ns
must also follow local legislation and regulations. Only qualified personnel should
install this equipment. Failure to comply with the warnings and precautions could prove
to be fatal.

2. System Description

The purpose of the UPS is to protect sensitive systems from poor quality utility power,
complete loss of power, or other associated problems. System types include computers,
workstations, process control systems, telecommunications systems, sales terminals, or
other critical instrumentation.
Electrical interference may occur causing problems in AC power. Interference may
come from lightning, the power company, radio transmissions, or motors. Normal
operation of sensitive electrical equipment requires protection against power outages,
low or high voltage levels, frequency variations, differential and common-mode noises,
and transients.
In order to prevent power line problems from reaching critical systems and causing
damage to software, hardware or causing equipment to ma lfunc tio n, t he UP S he lps by
maintaining a constant voltage, isolating critical load output, and cleaning the utility AC
power.

2

2.1 General Description

As a double conversion on-line UPS, it is able to supply uninterrupted, clean
single-phase power to your critical systems while keeping batteries charged
continuously, even if the utility power fails.
Other features of the UPS includes

• Auto-Restart feature (See detailed explanation on page 4)

• Cold Start feature

• Programmable Load Shed Receptacle

• Intelligent Charger with Rapid Charge in only 4 hours to 90%

• Wide Input Voltage Window

• Wide Input Frequency Window for Complete Generator Compatibility

• Input Power Factor greater than 0.97

• Output Power Factor:

1000VA – 0.7
1500VA – 0.7
2000VA – 0.7
2400VA – 0.8
3000VA – 0.7
6000VA – 0.7

• Multiple Languages LCD Display

• Efficiency Optimizer Function – See detail explanation on page 3

• Free Run Mode - See detailed explanation on page 4

• Diagnostic Tests - See detailed explanat ion on page 4

• Optional Network Interface Card, RemotEye II

• Optional Environmental Monitoring Device

• Auto-Restart in ON-Line mode after UPS shutdown.

• No Cold Starts on first use (safety purpose) (See detailed explanation

on page 6)

3

See Figure 1 for systems applicable to the UPS system.

Figure 1. B lock diagram

• An input filter reduces transi ents on the main supply.

• For maintaining full battery charge, AC power is rectified and regulated in the

rectifier feeding power to the inverter and battery converter.

• DC power is converted to AC in the inverter and passes it on to the load.

• Power to the load is maintained from the battery during a power failure.

• The converter increases voltage for the inverter as required.

2.2 Efficiency Optimizer Function

The Efficiency Optimizer function is a new feature for the UPS that increases the cost
effectiveness of the UPS by mini mizing power losses and reduces power consumption.
Alternating between bypass and on-line modes is achieved automatically and in
accordance with the conditions of the utility power. On-line mode may be used during
times of utility power irregularities. The bypass mode should be used when power flow s

4

smoothly in order to obtain the greatest efficiency. Irregularities can be detected in less
than a second a nd the on-line mode can be reactivated immediately. Switching back to
online mode oc curs when the input vo ltage exceeds ±10% (or ±15% selectable), when
the input freq ue nc y exceeds ±3Hz, or when no input line is available.
Although hi gh efficie ncy is st andard , the defaul t opera tion is the on-line mode. From
the LCD display panel, Bypass can be activated as required or O n-line operation can be
run permanently if preferred.

2.3 Auto-Restart

In the event tha t a po wer fail ure last s longer than the UPS b ackup ti me, the UP S will
shut down. Upon power restoration, the UPS will restart automatically in On-Line mode,
which includes output power being restored to the load an d the start of battery recharge.

2.4 Free Run Mode

Free run mode is a mode of oper at i on i n w hic h th e U PS outputs a pre-set frequency (50
or 60 Hz) regardless of the input freque ncy. The UPS operates in free run mode when
the inp ut freq ue ncy is outs ide of the sel ecte d inp ut fr eque nc y range . When star ti ng the
UPS, the targeted frequency is 50 or 60 Hz ±0.25 Hz.

2.5 Diagnostic Tests

When t he UPS is started, a diagnostic test is executed auto matically that checks the
electronics and battery, and reports any problems on the LCD display.
The advanced battery management system monitors the performance of the battery and
will indicate if battery replacement is required. The battery ma nagement sys tem tests
the battery every 30 days of normal mode operation. A battery discharge test is
performed and reports any problems on the LCD display.
Except during the first 24 hours after startup while the UPS is in charging mode,
diagnostic tests can be performed manually from the front panel when requi red.

5

batteries

capacity

UPS 1500VA

6 min

4 hours

UPS 2400VA

11 min

4 hours

UPS 6000VA

7 min

4 hours

2.6 System Configuration

The UPS device and the internal backup battery make up the system. Depending on the
site and load requirements of the installation, available options may be utilized to create
a tailored solution.

Planning a UPS system should include the following considerations:

• The total demand of the protected system shall dictate the output power rating (VA).

Allow a margin for future expansion or calculation inaccuracies from measuring
power requirements.

• Backup time required will determine the battery size needed. If the load is less than

the UPS nominal power rating then the actual backup time will be longer.

Here are the following backup time for each model that is based in a 100% load.

Model

Backup time Internal

UPS 1000VA 7 min 4 hours

UPS 2000VA 6 min 4 hours

UPS 3000VA 5 min 4 hours

The following configuration options are available for enhanced UPS performance:

• External Battery Cabinets. (Additional External Battery Cabinets are

available if more back-up time is needed.)

• Connectivity options (Remote Contact, SNMP/WEB card).

Recharge time to 90%

6

3. Storage

Please adhere to the following instructions if the UPS is not installed when received:

• Store the equipment in its original packing and shipping carton.

• Store the unit in a temperature of 59 – 77 °F (15 – 25 °C).

• Ensure that the equipment is fully protected from wet or damp areas and from moist

air.
In order to maintain the vitality of the batteries, ensure that the UPS is recharged every 6
months for at least 8 hours during storage.

4. Shipping

The cold star t function must be disabled before the UPS is shipped. Cold start applies
power to the UPS output with no UPS input. This can pose a shock or fire hazard if the
output terminals are shorted. Toshiba is not responsible for any resultant fire or damage
if the cold start function is not disabled.

Cold Start Disable Procedure (1000/1500/2000/2400/3000/6000 VA):

1. Ensure the UPS is switched OFF.

2. Plug In AC Power.

3. For 1/1.5/2/3/6k VA UPS: Press and hold the Function Ke y while pre ssin g the

“Enter” key 3 times.
For 2.4kVA UPS: Press and hold the Function Key while pressing the “Status”
key 3 times.

4. After a beep sounds, unplug the AC power cord and wai t for UPS to s hut down

automatically.

** Note: Cold start will be automatically re-enabled when the UPS is plugged into
commercial power and switched ON.

7

The 1000 Ser ies UPS s hips with an adhesive patch that covers the ON/OFF Button to
prevent accidentally pressing the On/Off Button during shipping. Follow the above
procedure to disable Cold Start and close the cover to prevent a fire hazard.

8

5. Installation

5.1 Environment

To ensure sa fe and proper operation, ensure that the installation conforms to the
following specifications.

NOTE: Remove the protective plastic adhesive shipping cover over the Off-On

button before turning the UPS On.

Ensure that the installation location is con sistent with the following:

• Avoid extreme temperature and humi dity. Maximal battery life can be attained with

a recommended temperature range of 15 °C to 25 °C.

• Protect the equipment from moisture.

• Space and ventilation requirements must be met. Ensure there is at least 100mm (4

inch) behind and 50mm (2 inch) on the sides of the UPS for ventilation.

• Ensure that the front of the UPS remains clear for user access.
The External Battery Cabinets must be installed next to or underneath the UPS.

5.2 UPS Frequency Converter Option

The UPS has an optional software upgrade that allows it to serve as a frequency
converter. Installing this software allows the user to set the UPS output to 50 or 60 Hz
regardless of the input frequency.

This option can be downloaded from the Toshiba website, www.toshiba.com/ind
Follow the home page menu path to : UPS>> Options/Accessories>> 1000 series>>
Software>> Frequency Conve rsion.

** Note: Installing the frequency converter software upgrade will disable the bypass
function. (This insures that in the event of power loss you are not trying to, for example,
run a 50 Hz load with 60 Hz commercial power.)

.

9

(230V IEC)

EXTERNAL

BATTERY

BATTERY

(120V NEMA)

(230V IEC)

(120V NEMA)

5.3 Rear Panel Views 1000VA – 1500VA Tower Rear Panel

USB

USB

2000VA – 3000VA Tower Rear Panel

EXTERNAL

10

2400VA Tower Rear Panel

11

120

0

I/L

I/N

120

88

O/P
ISO

0

88 0

120

120

240

0

OPISO

L1
L2
G

X1
X2

N

X3

G

Load MAX 100%

240

0

Terminal Block

120

0

I/L

I

/N

120

88

O/P
ISO

0

88 0

120

120

240

0

OPISO

L1
L2

G

X1
X2

N

X3

G

Load MAX 100%

208

0

Terminal Block

120

0

I/L

I/N

120

88

O/P

ISO

0

88

0

120

120

240

0

OPISO

L1
L2

G

X1
X2

N

X3

G

Load MAX 50%

120

0

Terminal Block

120

0

I/L

I

/N

120

88

O/P

ISO

0

88 0

120

120

240

0

OPISO

L1
L2

G

X1
X2

N

X3

G

Load MAX 50%

120

0

Terminal Block

2400VA Power Wiring Options

The 2400VA unit is hardwired Input and Output only. Use the following wiring
guidelines.

Note – Use minimum No. 14 AWG or 1.5 mm2, 60°C copper wire and 22 Lb-in Torque
force when connecting to Input and Output connection.

1. X1-X3 – 240V – FULL LOAD

2. X2-X3 – 208V – FULL LOAD

3. X1-N or N-X3 – 120V – HALF LOAD

12

RM-2U 120V NEMA

RM-2U 120V NEMA

RM-2U 230V IEC

RM-2U 120V NEMA with –P1 Option

1000 – 1500 VA Rack mount (2U) Rear Panel

2000 – 3000 VA Rack mount (2U) Rear Panel

13

RM-2U 230V IEC

(Includes Battery Pack, not shown)

6000 VA Rack mount (UPS – 3U, Battery Pack – 3U) Rear Panel

5.4 Connecting to main supply, loads, and external battery cabinet 1000 – 3000 VA (Except 2400VA and 6000VA)

The AC input cable is supplied with all models except the 2400 VA and 6000 VA.

• Ensure that the UPS is disconnected from the main supply and loads while

connecting the External Battery Cabinets.

• Use the battery cable supplied with the External Battery Cabinet to connect the

External Battery Cabinet to the UPS. If more than one b attery cabinet is required ,

use the supplied cable.

RM-6U 208/240V NEMA

14

• A familiarity with the UPS parameter settings is required if changi ng the B attery

pack quantity as when us ing the External Batte ry Cabinet s .

• Connect the input cable to the UPS and connect the other end to a grounded outlet.

The batteries will charge automatically when connected to the main supply.

The UPS may be used immediately to power a load. However, the maximum

battery back-up time will not be available until the recommended 8-hour minimum

charge time has completed.

• If a Site Wiring Fault is displayed, rotate the connector.

• After charging the UPS, connect the load to the UPS.

• Do not connect any devices to the UPS that may cause overloading of the UPS or

that draws half-wave rectified current, such as hair dryers or vacuum cleaners.

• See section 6 Comput er and Alarm Connections if co mputer or alarm (rear panel)

connections are used.

• The installation is now complete.

Figure 2 Example of Installation of Plug & Play products.

2400 VA

The 2400 VA UPS input and output power is hardwired to the po wer terminals. The
output of the UPS can be adjusted according to which output terminals are selected. See
2400VA Power Wiring Options, page 11.

15

6000 VA

The 6000 VA UPS comes in two sections, a Power Module an d th e Battery Pack. Each
unit is RM-3U tall. T he input power is hardwired to the UPS power input terminals.
The UPS accepts ei ther 208V or 240V input. The UPS autosenses the input voltage and
provides the corresponding output voltage (208V or 240V). The UPS provides two
L6-30R receptacles.

• Ensure that the UPS Main Circuit Breaker is open, and the UPS loads are

disconnected while connecting the External Battery Cabinet/s.

• Use the battery cable supplied with the External Battery Cabinet to connect the

External Battery Cabinet to the UP S. If more than o ne b attery cabinet is required,

use the supplied cable. The batteries will charge automatically when connec ted t o

the main suppl y.

NOTE: The UPS may be used immediately to power a load. However, the

maximum battery back-up time will not be available until the recommended 8-hour

minimum charge time has completed.

• After charging the UPS, connect the load to the UPS.

16

Settings

Options

Default

Remarks

1) O/P VOLT SET

100/110/115/120/127

120 V

120 V (FOR LV series)

2) I/P FREQ SET

setting)

+/- 2%

+/- 7%

+/- 5%

Input Frequency range in

3) I/P BYPASS

setting)

+/- 10%

+10%

Input Voltage range when

4) FREE RUN

ON/OFF

ON If ON, enable UPS runs on

UPS will go to battery mode.

5) HE MODE SET

ON/OFF

OFF

If ON, enable UPS runs in

efficiency.

6) MANUAL

ON/OFF

OFF

If ON, enable UPS switch to

5.5 Front Panel Settings

Listed below are the default settings of the primary UPS parameters.

(output voltage
set)

(input frequency

SET
(input bypass

SET

208/220/230/2 40 Vac

+/- 5%

+10% -15%
+15% -20%

230 V

-15%

230 V (FOR HV series)

Free Run mode

Bypass mode is on

Asynchronous mode.
For example:
If input freq 55Hz
output freq stays at 60Hz.

If OFF, disable UPS runs on
synchronous mode.
For example:
If input freq 55Hz,

High efficiency mode. The
unit will be in bypass mode
with 95% or higher
efficiency.

If OFF, the unit will be in the
online mode with 85%

BYPASS

Bypass mode immediately.

17

Settings

Options

Default

Remarks

7) OUTLET

GROUP1/GROUP2

Option 4: 1 On /2 Off

Option 1

This is a load-shed feature.

8)BATTERY TEST

TEST?

Perform battery test

9) SILENCE SET

ON/OFF

OFF

10)BAT CABINET

0: EXT B. PACKS

0

Shown options when battery

11) SITE FAULT

ENABLE/DISABLE

DISABLE

Alarm on main computer

without group.

12) LANGUAGE

ENGLISH

ENGLISH

13) GENERATOR

ON/OFF

OFF

If ON, UPS will work with a

mode.

14) RS232

ENABLE/DISABLE

ENABLE

Option to enable and disable

SETTING

SET

SET

Option 1: 1 On /2 On
Option 2: 1 Off /2 On
Option 3: 1 Off /2 Off

1: EXT B. PACKS
2: EXT B. PACKS

GERMAN
FRENCH
SPANISH
ITALIAN

immediately

Cabinets are connected

connected at wrong polarity
or
Installation to main supply

wide range o f voltages and
frequencies, without
switching back and forth
between Line and Battery

CONTROL

Complete the i nst a l la t ion e ntirely befor e c ha nging the defaul t s e t ti ng s or c onne c t ing a load to the
UPS.

the RS232 port. USB share
the communication line with
RS232. Only one option may
be used at a time.

18

Pin #

Signal

Direction (re UPS)

Functions

2

TxD

Output

TxD Output

3

RxD

Input

RxD / Inverte r Off Input

5

Common

Common

6 Output (Normally Open)

AC Fail (13VDC)

8 Output (Normally Open)

Low Battery (13VDC)

9 Output

8–24 VDC Power

6. Computer and Alarm Connections

At the rear of the UPS is an interface that allows direct communication with a computer
system (see Figure 2, Pg. 14). There is a RS232 serial data interface, a USB data
interface, and an e merge ncy p ower o ff switc h. The RS232 port and the USB interface
cannot be used simultaneously.
In addition there is an optional interface slot that allows for the installation of
communications cards. It may be used in p ara llel with either the RS232 or USB ports.
An SNMP/WEB card is available for the optional interface slot that allows for the
RemotEy e II to manage and monitor the system over a network or over the internet.

6.1 RS-232 Standard Interface Port

Only the communica ti on c abl e pr ov i ded with the UPS may be used to connect the UPS
to a computer when using the RS232 port of the UPS. Ensure that the operating system
of the computer supports RS232 communications. Other advanced power protection
solutions, such as S NMP, are available from your dealer.
The RS-232 interface uses a 9-pin D-sub connector. The names and functions of the port
pins are listed in the following table.

Note: In Bat tery mode, th e UPS will be turned off 2 minutes after 5V is applied to Pin 3 and Pin 5 for more
than 5seconds.

DB9 Female Connector Outline

(facing connector)

Table 1 : RS232 Pin Out Signal

19

Pin #

Description

I/O Type

7) Charger failure

Remote shutdown

Remove short be t ween Pin 4 & Pin 5: UPS swi tc h back

to Inverter/Run

5

Common

7

Battery low, normally open, active close

output

(Requires 2 seconds

for pin to activate)

(facing connector)

6.2 Dry Contact Interface (optional card)

DB9 Male Connector Outline

1 UPS fail, relay contact, normally open, active close. output
2 Summary alarm, relay contact, normally open, active close.

One of the following signals activate this signal:

1) Output fault

2) Bus fault

3) Over temperature

4) Overload

5) Over Charging

6) Battery test fail

3 GND for secondary
4

• Short Pin 4 & Pin 5: Remote Output Shutdown

•

output

input

6 Bypass active, normally open, active close output

8 No connection input
9 Utility fail, normally open, active close

Note: Vcc Voltage is 9-12 Vdc.

Tabl e 2 : DryContact Pin Out Signal Chart

output

20

6.3 USB Port

Connecting t he UPS t o a computer using the USB port of th e computer requires USB
compliant hardware, PC operating system support, and a UPS driver. The RS232 serial
port canno t be used when u sing the USB po rt. The USB cable is a standard cable and
may be purchased separately.

6.4 EPO Port (emergency power off)

A customer-supplied switch located remotely may be used to open the EPO conn ec ti on
and force the UPS output receptacles to be switched off. The EPO function shuts down
the equipment immediately. An EPO will not provide an orderly shutdown. T he UPS
will have to be manually restarted in order to regain power to the outlets.
After an Emergency Power Off (EPO), do not reset the breaker until the UPS has been
fully discharged. The UP S could be d amage d if t he uni t is not full y di scharged b efo re
the breaker is reset.

6.5 Network Transient Protector

The network transient protector, located on the back panel, has both IN and OUT RJ45
10 baseT jacks and will protect a single network connector. Connect the input connector
to the jack labeled IN, and the output connector to the jack labeled OUT.

6.6 Load Segments

The sets of receptacles known as load segments provide organized shutdown and
startup of the equipment. Less critical equipment can be turned off during power
outages saving battery p ower for critical loads. The load group status can be viewed
from the LCD display and can be changed if necessary.

21

7. User’s Guide to Operations

Normal ongoing UPS operation requires little or no user input. Star tup a nd
shutdown requirements of the user are discussed in this section.

7.1 UPS Startup and Shutdown Starting the UPS

• Ensure that installation is correct and that the input power cable is connected to a

properly grounded outlet.

• Start the UPS by pressing the On/Off button on the front panel.

• The UPS will start the inspection of internal functio ns, main s ynchronizatio n, and

inverter startup. A successful completion allows for output power via the outlets.

• During the startup inspection the LCD will display Read y On. The LED will light

up when outp ut power has started and the LCD displa y will show Line Mode.

• Apply power to the load.

Shutting Down the UPS

• Shut off and disconnect the load.

• Press and ho ld the UP S On/Off button for five seconds. The alarm will sound and

the UPS will shut down.

• The LCD will momentarily display UPS OFF.

Note: In emergency situations the EPO should be used.

7.2 Button Operation

1. “ ” or ON/OFF is the UPS ON/OFF button.
(a) Press and hold the ON/ O FF button for at least 3 seconds to t urn on the UP S .
(b) When the UPS is operating, press and hold the Load ON /OFF button for at least

3 seconds to turn off the UPS.

22

2. “ ” or ENTER is the Enter button.
(a) Press and hold the Enter button for at least 2 seconds to read the parameter

settings of the UPS. Pre ss the Enter b utton a gain to cycle through each successive
parameter.

(b) Ten seconds of inactivity will return the display to the original status.

3. “ ” or FUNC is the Function but ton.
(a) Press and hold the Function button for at least 2 seconds to access the selectable

parameters. Press the Function button again to cycle throu gh each successi ve
selectable parameter.

(b) Press the Enter button to view or change the displayed parameter .

(c) Ten seconds of inactivity will return the display to the original stat us.

4. STATUS (2400/6000VA Only) will display the UPS data.
(a) Press and hold the Status button for at least 2 seconds to read the parameter

settings of the UPS. Pre ss the Enter b utton a gain to c ycle through each successive
parameter.

(b) Ten seconds of inactivity will return the display to the original status.

5. ESCAPE (2400/6000VA Only) – Press Escape to return to the main display

immediately.

7.3 Control Panel Functions

The front panel is composed of five LED indicators, an LCD screen, and a speaker for
audible alarms.

Rack-mounted units have international sy mbols stenciled next to the LED indicator s
instead of text.

ON/OFF or — is on when the UPS is turned on (gre en).

ON-LINE or — is on when in the Normal or Static Bypass modes. Also

ON-BAT or — is on while operating in the B a ttery mode.

BYPASS or — is on while ope rating in the Bypass mode (yellow).

indicates that there is voltage at the output terminals (green).

23

Tower Unit

ON ON-LINE ON-BATT BYPASS FAULT

FUNC ENTER ON/OFF

Rack Unit

FAULT or — is on during active UPS internal errors (red). FAULT is

accompanied by an audible alarm. Press any of the front pa nel
buttons to cancel the alarm.

Status of the UPS, measurements, and alarms are all indicated on the LCD screen.

Figure 3 Control panels – 1000/1500/2000/3000VA

Figure 4 Control panel – 2400VA Tower/6000VA Rack Unit

7.4 Normal Display

The UPS sta tus i s s ho wn i n the normal display mode. The UPS Meters display and the
Setting display may be accessed by pressing the Return button on Tower Unit and
FUNC button on the Rack Unit.

24

LCD Message

Description

O/P VOLT= xxx.xV

Shows Output AC V oltage

O/P FREQ= xx.x Hz

Shows Output Frequency

I/P VOL T= xxx.xV

Shows Input AC V oltage

I/P FREQ= xx.x Hz

Shows Input F requency

BAT VOLT= xx.xV

Shows Battery Voltage

O/P LOAD%= xx%

Shows Load % of Max Load

O/P W= xW

Shows Output Watts

O/ P VA = xVA

Shows Output VA

O/P CURR= xA

Shows Output Current

BACKUP TIME= xx min

Shows Estimated Backup Time in Minutes

BAT CHARG= xx%

Shows Approximate Percentage of Battery Capacity

TEMPERATURE= xxC

Shows Approxim ate Ambi ent Tem perature

BAT PACK NUM= x

Shows External Battery Pack Number

RATING = xxxxVA

Shows UPS Rating

CPU VERSION xx.x

Shows CPU Version

7.5 UPS Meters Display

Listed below are the parameters available for viewing from the UPS meters d isplay.
Press this button to scroll through the parameters.

7.6 UPS Configurations

1) Parameter settings may be viewed from the UPS Settings display.

2) To enter the configuration mode, pres s and hol d the Function button for one sec ond.

The first configuration parameter will be shown on the LCD disp la y.

3) Press the Fu nction button again to s croll through the rema ining parameters.

25

4) Press the Enter button to select a displayed parameter.

5) Press the Function button to scr oll through the op tions for the selected pa rameter.

Press the Enter button to select the setting.

6) If prompted to save the select ion, press the E nter button to either confirm or save

the selection. See the table on page 16 for a complete listing of the user-settable
parameters.

7) If ther e is no u ser inp ut fo r te n sec ond s, t he U PS will exit the c onfi gura ti on mo de

and return to normal mode displaying Line mode.

26

7.7 UPS Manual Test

Manual UPS and B attery tests may be performed fr om the UP S configura tion screen.
Tests may be performed when the battery is not being charged.
To run the battery test scroll to the “Manual Bat Test” parameter press the Enter button
twice.
** Note: In order for t he U PS t o ope rate n orm ally , Ma nual Bypass shou ld alw ays be set
to OFF because the load will not be protected by the unit when Manual Bypass is ON.
*** Note: Turn off the UPS and ke ep the A C po wer on to use the Gene rator funct ion.
(go to normal mode for \Generator\OFF).

7.8 Interpreting UPS Messages

Troubleshooting procedures described here provide instructions to b e used to isolate
UPS malfunctions.
Start the troubleshooting procedure in the event of a control p a nel a la rm.

7.9 Audi b le Al a r m s

• While operating on battery power (O N BAT LED is on) the UPS will beep once at

5-second intervals.

• While operating on battery power and the batter y power is low (ON BAT LED is

flashing) the UPS will beep twice at 5-second intervals.

• In the event of an internal fault with an active alarm (ALARM LED is on), the UPS

will provide a co nstant audible alarm a nd display an err or message on t he LCD
display.

• While operating in the Bypass mode (BYPASS LED is on) the UPS will not beep.

7.10 Silencing an Alarm

With the exception of a LOW BATTER Y A larm , p ressing any of the front panel buttons
will turn off the alarm. Select Silent Alarm Mode to disable all audible alarms.

27

Output Overload

Two Beeps/sec

The UPS is overloaded (in

Remove loads from the UPS; least to

Over-Charge

Constant Beep

Overcharged Batteries.

Turn off loads. Turn off UPS.
Call service @ 1-877-867-8773

Low Battery

2 Beeps/5 sec

UPS operating on Battery
Power and w ill shut down

voltage.

The unit will restart

On-Battery

1 Beep/5 sec

UPS operating on Battery
Power.

Save your data and perfor m a
controlled shutdown.

Charger Failure

Constant Beep

Failed Charger.

Call service @ 1-877-867-8773

Over-Temperature

Constant Beep

High ambient

Ensure that the UPS fans and

mbient temp. is < 40° C. If

1-877-867-8773

Output Short

Constant Beep

Output short circuit.

Call service @ 1-877-867-8773

High output Voltag e

Constant Beep

High output voltage.

Call service @ 1-877-867-8773

Low Output Volta g e

Constant Beep

Low output voltage.

Call service @ 1-877-867-8773

Bus Fault

2 Beeps/sec

High internal DC bus
Voltage.

Turn off loads. Turn off UPS.
Call service @ 1-877-867-8773

Site Wiring Fault

1 Beep/sec

Voltage detected between

UPS main connector has wrong

n supply without

the Site wiring alarm.

Wrong AC Line backed

7.11 Troubleshooting

Displayed on LCD Audible Alarm Alarm Description What You Should Do

Line Mode). More power
required than the UPS can
provide. The UPS operates
in bypass.

most critical. If this solves the
problem, the UPS will return to
normal operation.

Battery Test No Beeps Battery test active. No action needed.

User Notification only.

Automatically when acceptable

soon due to low battery

Temperature.

power returns.

vents are not blocked, and that
the a
problem persists call service @

Line Abnormal 1 Beep/sec

neutral and ground.

up during auto restart.

polarity. Rotate the connector
(Schuko-electric contact). UPS
installed to mai
ground. See section 5.5 for
informati on on how to disa bl e

28

Manufacturer

Type

Rating

REW45-12FR

12 Vdc, 8.0 Ah

8. Maintenance

With a minimal amount of maintenance you can expect years of satisfactory operation
from the UPS unit. The most critical issues for the reliability of the UPS are
environmental issues. Ensure that the temperature and humidity are always in
accordance with the specifications and keep the area around the unit clean and dust free.
The typical battery lifetime is 4 years when operated at 77° (25 °C).
Check the back-up time capability of the UPS/batter y at 6 to 12 month intervals to
ensure adequate support for the application.

8.1 Battery Servicing

Servicing of batteries should be performed or supervised by personnel knowledgeable
about batteries and the required precautions. See IMPORTANT SAFETY
INSTRUCTIONS – Qualified Personnel.

CAUTION – When replacing batteries, replace with the same type and number of
batteries.

Battery Type: Lead-Acid Type
Battery Rating: Total DC 72V, 9 6 Ah. (6 Pcs Battery/SET, 2 SET)
Replacement batteries available:

TAIWAN YUASA BATTERY CO LTD
(MH28947)

REW45-12 12 Vdc, 8.0 Ah

29

Tower

US 120V Model

UT1A1A010C6

UT1A1A015C6

UT1A1A020C6

UT1A1A030C6

Rack­mount (2U)

US 120V Model

UT1A1A010C6R
KB2

UT1A1A015C6R
KB2

UT1A1A020C6R
KB2

UT1A1A030C6R
KB2

Input

Voltage

120 VAC (80 – 144 V)

Volta ge Range

+20% to -33%

Frequency

50 / 60 Hz auto sensing

Power Factor

Greater than 0.97

Topology

True on-line Double conversion Input PF correction

Output

Voltage

120 VAC

Capacity (VA)

1000 VA

1500 VA

2000 VA

3000 VA

Capacity (W)

700 W

1050 W

1400 W

2100 W

Frequency

50 / 60 Hz auto sensing *

Wave Form

Sine wave, zero transfer time

Load Power
Factor

0.70

Efficiency
AC/DC/AC

Greater than 86%

Greater than

85%

Rated Current

8.3 A

12.5 A

16.6 A

25 A

Overload

125% for 1 min 150% for 10 sec

125% for 1 min

sec

Crest Factor

3.0 at full load

2.5 at full load

Battery

DC Voltage
(Tower & 2U)

36 V / 12 V

9 AH x 3

72V / 12 V

9 AH x 6

Backup Time
(Tower & 2U)

7 min

(full lo a d )

6 min

(full load)

6 min

(full lo a d )

5 min

(full lo a d )

Interface

RS-232 and USB standard RemotEye II® and EMD option

Physical

Dimensions
(Tower)

16.5”L x 6.0”W x 9.4”H

16.7"L x 8.9"W x 14.2"H

Dimensions
(2U)

16.7”L x 16.9”W x 3.5”H

25.0"L x 16.9"W x 3.5"H

Weight
(Tower/2U)

35.6 lbs /

37.6 lbs

37.4 lbs /

37.6 lbs

68.4 lbs /

69.5 lbs

72.6 lbs /

71.5 lbs

Line Cord

5-15P

5-20P

L5-30P

Receptacles
(Tower/2U)

NEMA 5 - 15 P (6 / 6)

Tower - NEMA 5-20 P (12)

2U - NEMA 5-15 P (4)

Environ-ment

Operating
Temperature

32 – 104°F (0 – 40°C)

Altitude

11500 ft (3500 m) above sea level

Warranty

Three years on electronics

details.)

9. Technical Specifi cations

9.1 Power Range 1000-3000 VA (120 V)

Capacity

• Output frequency can hard set at 50 or 60 Hz by installing an optional software upgrade. This upgrade enables the user

to select a fixed output frequency and simultaneously d isables the b ypass mo de.

Standards - Safety:UL-1778, Emissions: FCC Part 15 Class B (1000-2000 VA) FCC Part 15 Class A (3000 VA)

130% for 10

Two years full replacement on battery (See Toshiba warranty policy for full

30

Tower

US 208/240 Model

UT1G2L024C6T

Input

Voltage

208 or 240 VAC (161 – 276 V)

Volta ge Range

+15% to -34%

Frequency

50 / 60 Hz auto sensing

Power Factor

Greater than 0.97

Topology

True on-line Double conversion Input PF correction

Output

Voltage

120/208/240 VAC

Capacity (VA)

2400 VA

Capacity (W)

1920 W

Frequency

50 / 60 (45-65) Hz auto sensing *

Wave Form

Sine wave, zero transfer time

Load Power Factor

0.8

Efficiency
AC/DC/AC

Greater than 87%

Rated Current

10 A @ 240V

Overload Capacity

125% for 1 min 130% for 10 sec

Crest Factor

3.0 at full load

Battery

DC Voltage

72V / 12 V (9 AH x 6)

Backup Time

11 min (full load)

Interface

RS-232 and USB standard RemotEye II® and EMD option

Physical

Dimensions

23.2”L x 10.1”W x 27.6”H

Weight

154.3 lbs

Line Cord

None (Hardwired)

Receptacles

None (Hardwired)

Environmen
t

Operating
Temperature

32 – 104°F (0 – 40°C)

Altitude

3300 ft (1000 m) above sea level

Warranty

Three years on electronics

full details.)

9.2 Power Range 2400 VA (208/240 V)

Two years full replacement on battery (See Toshiba warranty policy for

• Output frequency can hard set at 50 or 60 Hz by installing an optional software upgrade. This upgrade en ables the u ser

to select a fixed output frequency and simultaneously d isables the bypass mode.
Standards – FCC Part 15 Class A (2-3kVA), UL 1778, ICES-0003
Safety – EN 62040-1, Emissions: E N 62040-2, Immunity: EN 62040-2 Categor y C2

31

1000 Series 6kVA Specification

Specification

Rackmount

US 208/240V

UT1G1G060C6RKB3 + UT1-BR-0607

True on-line, Double conversion, IGBT Power Factor Correction
Input

Certifications

CE

Input

Voltage (V)

Single Phase - 208/240Vin

Capacity (VA)

6kVA Frequency

45-65 Hz auto sensing

Frequency Synchronization

± 3Hz

Power Factor

Greater than 0.97

Current THD

Less than 15%

Cold Start (0 to 100% load)

Defaul t Outp u t Frequency 60 Hz

Earth leakage (max.)

2mA (UPS only)

Bypass

Voltage (V)

+10/-15% of nominal (default)

+10/-10% of no mi n a l

+15/-20% of nominal

Set by display panel

Output

Voltage

208V or 240V

Voltage Regulat ions

± 3% Capacity (W)

4.2kW

Frequency

50 / 60 Hz auto sensing

Battery Mode/Free Run Mode

± 0.25 Hz

Wave Form

Sine wave, zero transfer time

Load Power Factor

0.7 PF Efficiency AC/DC/AC

Greater than 89% at Nominal Voltage

High Efficiency Mode Efficiency

Greater than 92%

Rated Current (based on 240V)

25.0 Inverter Overload Capacity

125% for 1 min, 150% for 10 sec

Crest Factor

3.0 at full load

0%100%0%; ± 15 % max.

20%100%20%; ± 9 % max.

Volta ge Transient Recovery (R
type Load)

On-line Transfer Time – Inverter to
Bypass and Bypass to Inverter

High Eff icienc y Tr a nsfer Ti me –

Inverter

Short Circuit Protection

Electronic overload and short circuit.

Voltage Total Harmonic Distortion
(Full Linear Load)

Voltage Total Harmonic Distortion
(Full N on-Linear Load)

Steady State Output Voltage
Regulation

Common Mode Noise

less than 0.5 Vrms

Leakage Current

.5mA

Surge Protec tion

MOV 260 Jules on Output

9.3 Power Range 6000 VA (208/240 V)

General

Topology

Volta ge Transient Response
(battery mode with R type load)

Return to nominal voltage within 30 ms

Less than 4m sec

Inverter to Bypass and Bypass to

Less than 4m sec transfer time

Less than 3 % THD

Less than 5 % THD

No-load to Full-load +/- 2% at full battery.

32

Battery

Acceptable manufacturer

Yuasa Taiwan only

Type / Rating

9AH/12V Valve Regulated Lead Acid, Flame Retardant

Back-up Time at Full Load (at 25
degree C) (min)

Battery Bus Voltage (VDC)

240 Number of Batteries

20 Recharge

4 hours to 90% for all ratings

Battery Mode Voltage Regulation

±3% RMS for entire battery voltage range and 0 to 100% load

Battery Leakage

100 mA maximum

Battery Test

Automatic and Manual

Replaceable Batteries

Not Hot-Swappable

Battery Protection

Fuse Pre-alarm Level

2 minutes

1.67 VPC, ± 3% of battery voltage at FL with level automatically
raised for lighter loading

Overcharge Protection

2.50 VPC, ± 3% of ba ttery voltage

Maintains proper float voltage per battery specification over a

C)

2.25 minimum, 2.275 nominal, 2.30V maximum voltage of
batter y voltage

Protection against Batteries Deep
Discharge

Environment

Operating Temperature

0 - 40oC (32 - 104oF)

Storage Temperat u re

-20 - 40oC (-4 - 104oF)

Operating Humidity

30-90% (No Condensation)

Altitude

11500 ft (3500 m) above sea level

Acoustical Noise

50dB( A) ma x i mum at 1 mete r fr o m F ront Panel

Heat Generation (BTU/Hour)

2234BTU/Hour

Mechanical

Dime nsions ( Rack mount) LxWxH

16.8 in. x23.5 in. x10.5 in. (427 mm x 597mm x 267m m)

Weight (Rackmount)

148lbs (67.1 kg)

Line Cord

Terminal Block with L6-30P (option to remove the L6-30P)

Receptacles

(2) L6-30R

Enclosure of unit made f r om sheet metal meets NEMA 1 and UL
Type 1 Standard

Paint System

Black Color

Front Panel

1000 Series Panel

Connectors/Options

EPO

Battery Connectors

Option card Slot (Network and Dry Contact)

Buzzer Volume

Mute/Unmute

Warranty

Three years on electronics

Two years full replacement on battery (See Toshiba warranty
policy for full details.)

Battery Level @ Shutdown

Temperature Compensated Charger

Voltage Level

7 minutes

temperature range of 10 to 40 degree C (2.3V/cell at 25 degree C
with a temperature coefficient of minus 5 milliv olts per degree

• Output frequency can hard set at 50 or 60 Hz by installing an optional software upgrade. This upgrade en ables the u ser

to select a fixed output frequency and simultaneously d isables the b ypass mo de.
Standards – FCC Part 15 Class A (2-3kVA), UL 1778, ICES-0003
Safety – EN 62040-1, Emissions : EN 6204 0-2, I mmunit y: EN 62040-2 C ategory C2

Enclosure

33

Tower

International
230V Model

UT1E1E010C6

UT1E1E015C6

UT1E1E020C6

UT1E1E030C6

Rack­mount (2U)

International
230V Model

UT1E1E010C6
RKB2

UT1E1E015C6
RKB2

UT1E1E020C6
RKB2

UT1E1E030C6RKB
2

Input

Voltage
(International)

230 VAC (161 – 276 V)

Voltage Range
(International)

+20% to -30%

Frequency

50 / 60 Hz auto sensing

Power Factor

Greater than 0.97

Topology

True on-line, Double conversion Input PF correction

Output

Voltage
(International)

230 VAC

Capacity (VA)

1000 VA

1500 VA

2000 VA

3000 VA

Capacity (W)

700 W

1050 W

1400 W

2100 W

Frequency

50 / 60 Hz auto sensing*

Wave Form

Sine wave, zero transfer time

Load Power
Factor

0.7

Efficiency
AC/DC/AC

Greater than 86%

Greater than 85%

Rated Current
(International)

4.3 A

6.5 A

13 A

13 A

Overload
Capacity

125% for 1 min., 150% for 10 sec.

125% for 1 min.,
130% for 10 sec.

Crest Factor

3.0 at full load

2.5 at full load

Battery

DC Voltage
(Tower & 2U)

36 V / 12 V

9 AH x 3

72V / 12 V

9 AH x 6

Backup Time
(Tower & 2U)

7 min

(full lo a d )

6 min

(full lo a d )

5 min

(full lo a d )

5 min

(full lo a d )

Interface

RS-232 and USB standard RemotEye II® and EMD option

Physical

Dimensions
(Tower)

16.5”L x 6.0”W x 9.4”H

16.7" L x 8.9" W
x 14.2" H

16.7" L x 8.9" W x

14.2" H

Dimensions
(2U)

16.7”L x 16.9”W x 3.5”H

25.0"L x 16.9"W

x 3.5"H"

25.0"L x 16.9"W x

3.5"H"

Weight
(Tower/2U)

35.6 lbs /

37.6 lbs

37.4 lbs /

37.6 lbs

68.4 lbs /

69.5 lbs

72.6 lbs / 71.5 lbs

Line Cord
(International)

IEC 320

Receptacles

International

IEC 320 (4 / 4)

IEC 320 (8 / 4)

IEC 320 (8 / 4)

Environ­ment

Operating
Temperature

32 – 104°F (0 – 40°C)

Altitude

11,500 ft (3500 m) above sea level

Warranty

Three years on electronics

9.4 Power Range 1000-3000 VA (230 V)

Output frequency can hard set at 50 or 60 Hz by inst alling an optional software upgrade. This upgrade enables the user to
select a fixed output frequency a nd simul taneo usly disables the bypass mode.
Standards - Safety: EN 62040-1, Emissions: EN 62040-2, Immunity: EN 62040-2 Category C1 (1000-2000VA), EN 62040-2
Category C2 (2000-3000VA

(Tower/2U)

Two years full replacement on battery (See Toshiba warranty policy for full detail s.)

34

Load

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

1000 VA Backup (min)

150

56

38

30

23

19

15

12

10 7 1500 VA Backup (min)

80

37

21

19

18

15

13

11 8 6

2000 VA Backup (min)

150

68

38

26

19

14

11 9 7 6 2400 VA Backup (min)

200

76

53

42

33

28

22

18

15

11

3000 VA Backup (min)

80

40

25

19

15

12 9 8 6 5

6000 VA Backup (min)

45

36

29

22

18

15

13

11 9 7

9.5 Backup Time at Partial Loads

Below is the estimated backup time at various fractions of full load for each 1000 Series
model. This table assumes the batteries are fresh and begin with a .full initial charge

Ta ble 9.1 – Backup Time vs. Partial Load

35

UPS Unit

Battery

Toshiba

(5)

UPS

Warranty (1)

On-Site

(2)

Battery

Warranty (3)

1, 1.5, 2, 2.4,

3, 6

36 months from

shipment

No,

Depot

24 months from

shipment

Series UPS the warranty applies if the units are sent and returned (paid for) by the user

Shipment date is determined by date on the TIC Bill of Lading * 24 month full replacement, 36 month

Programs for Premium coverage.

10. War ranty Information

TOSHIBA INTE R NATIONAL CORPORATION

LIMITED W ARRANTY POLICY

(48 contiguous U.S. States, Canada & Mexico)

(UNINTERRUPTIBLE POWER SYSTEM)

TOSHIBA INTERNATIONAL CORPORATION (“TIC”) warrants that any Uninterruptible
Power System (“UPS”) and Uninterruptible Power System Battery (“BATTERY”) (internal UPS
battery and/or extern al battery cabinet) sold by TIC to an end user (“User”) shall be free of
defects in material and workmanship. This warranty applies to all UPS seri es in table below:

UPS

Series

Unit kVA

On-Site (4)

Dispatch

1000

Note (1)
Shipment date is determined by date on the TIC Bill of Lading.

Note (2)
For 1000
to/from the Toshiba Plant or a Toshiba designated Authorized Service Center.

Note (3)

pro-rated warranty (5 yr total)

Note (4)
For 1000 Series UPS the warranty applies if the unit s a re se nt an d re tur ne d ( pa id f or ) by the us er to/ fr om
the Toshiba Plant or a Toshiba Designated Authorized Service Center .

Note (5)
Toshiba Service dispatch available at normal business hours. Contacting Toshiba is possible 24 hours 7
days a week. User can purchase 24x7 dispatch programs offered th rough TIC’s Servi ce Depart ment.
TIC also encourages users to review TIC’s UPS Preventative and Scheduled Maintenance/Parts

If any UPS, UPS parts, and/or BATTERY f a il to conform or is defective the n TIC, at its opt io n, will repair o r
replace it at the premises of the User (On-Site), The warranty period for a UPS or a UPS part is 12-36 months
from shipmen t exc ept for cases st ated i n table a bove. Th e warranty period for the BATTERY is 24 months
from shipment except for cases stated in the table a bove

.

No, Depot Depot Only

36

Valve Regul ated L ead A cid (V RL A ) Batte ries for To shiba U PS Re quire d O perati ng, Installation, and

Maintenance C o n di tions

Annual Average Temperature is to be 77°F (25 °C) with no greater
temperature of 89 °F (32 °C) for more than 30 days

Maximum Number of Cycles (24 Months)***

Discharge Time

Battery > 9 AHr

Battery < 9 AHr

30 min

20

69

15 min

25

86

10 min

32

110

5 min

38

130

*** > 9AHr Typically extended runtimes < 9AHr Typically Single Phase
Systems.

While UPS is in Transit or in storage, it must always be in a suitable
temperature (as stated above)

4. External Battery

Parallel battery string applications must be approved by TIC in writing

User must rec harge the batteries if not in use (charged ) for more than 6
months

Credit for Replacement Battery When Approved Warranty

Time from Shipments

UPS Batteries

Cost to Customer

Months

% Credit

% List Price

0-24

100 0 25-30

55

45

31-36

45

55

37-42

35

65

43-48

25

75

49-54

15

85

55-60 5 95

LIMITATIONS AND EXCLUSIONS

1. This limited warranty shall not cover the UPS, UPS parts, or BATTERY during their

respective warranty periods, if the following storage, maintenance, installation, operati ng
conditions are not met throughout the warranty periods (5 conditions below):

1. Temperature

2. Maximum # of Full
Charge/Discharge
Cycles

3. Storage

5. Idle Batteries

2. Thi s Warranty does not cover d amage or defect caused by misuse, improper app lication, wrong or

inadequate electrical current/voltage/frequency, inadequate connections, inadequate water or drain
services, user negligence, repair by non-Toshiba designated personnel, accident during shipment,
tamperin g, alterations, a chan ge in UPS and/or BATTERY locati on or application, exposure to the
elements, act s of God, f orce nature, theft, sabotage, installation contrary to TIC's recommendations or
specifications (Published Operation Manuals), also if serial numbers have been altered, defaced, or
removed.

37

3. Repair or rep l acement of a defective UPS, UPS part, and/or BATTER Y does not extend the respective

original warrant y period. All defecti ve UPS, UPS parts, and/ or BATTERIES shall b e the property of
TIC upon replacement.

4. Thi s warranty sha ll constitut e the sole and exclu sive remed y of all purch asers and user s of the UPS,

UPS part, and/or BATTERY. TIC’s responsibility for UPS, UPS Parts, and/or BATTERY shall not
exceed one times the net UPS and/or BATTERY purchase price. TIC HEREBY EXPRESSLY

DISCLAIMS ALL OTHER EXPRESS, STATUTORY AND IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTI CULAR PURPOSE.

User must contact TIC via e-mail [e-mail]
days after User’s discovery of occurrence or defect in UPS, UPS part, and/or BATTERY but in no event after
the expiratio n of the r espe ctive war ranty per iod. S ubject to the l imitat ions o f th is po licy and prod uct ty pe, TIC
service or T IC servi ce rep res ent ati ve sh all r epa ir/ replac e th e UPS/ pa rt warra nted hereu nd er, wit hou t cha rge
for material, labor (on-site except in cases presented herein). If TIC determines that the requested repair is not
covered under this limited warranty policy, then TIC shall advise customer and quote cost of repair. Repair
charges shall be based on service parts price and pr evailing service charges at the time of repair.

If the case in process is a BATTERY (stand-alone and /or cabinet) TIC will use its published Battery
Diagnostic Document to evaluate warranty applicability. First, TIC will make sure that the storage,
maintenance, installation, and operating conditions were met; then the BATTERY capacity will be tested in
accordance wit h th e “perf orm an c e t est ” gu id eli n es IEEE STD 45 0 . If th e BATTE R Y fai ls t o deli ver 70 % of
its rated capa cit y it sh all b e deemed d efect ive a nd be rep lac ed. Eith er floa t or cyc lic servi ce wi ll be u sed to
determine the w ar ranty cre dit ( as pe r p ublis hed Batter y D iagnosti c Doc umen t). T he ty pical c redi t appl ied w ill
be as in the t able above.

No representative, salesperson, agent, distribu tor, or employee of TIC is auth orized to modify any of the
terms of this warranty, unless modifications are made in writing and signed by an authorized TIC officer.

THIS WARRANTY REPRESENTS THE ENTIRE AGREEMENT BETWEEN TIC AND USER WITH
RESPECT TO THE SUBJECT MATTER HEREIN AND SUPERSEDES ALL PRIOR OR
CONTEMPORANEOUS ORAL OR WRITTEN COMMUNICATIONS, REPRESENTATIONS,
UNDERSTANDINGS OR AGREEMENTS RELATING TO THIS SUBJECT.

PROCEDURE

, or phone [phone], no later than 90

MODIFICATIONS

End User:

Model Number:

Serial Number:

Startup Date: Warranty End Date:

38

13131 W. Little York Road • Houston, TX 77041
Tel: [phone] US: 800-231-1412

www.toshiba.com/ups