Toro 38801, 38802 Operator's Manual

PowerMax
PowerMax

ModelNo.38801—SerialNo.402082000andUp

ModelNo.38802—SerialNo.402082000andUp

®

HeavyDuty928OHXESnowthrower

®

HeavyDuty1028OHXESnowthrower

FormNo.3415-663RevA

Operator'sManual

Introduction

Thismachineisintendedtobeusedbyresidential
homeowners.Itisdesignedprimarilyforremoving
snowfrompavedsurfaces,suchasdrivewaysand
sidewalks,andothersurfacesfortrafconresidential
orcommercialproperties.Itisnotdesignedfor
removingmaterialsotherthansnow.

Readthisinformationcarefullytolearnhowtooperate
andmaintainyourproductproperlyandtoavoid
injuryandproductdamage.Youareresponsiblefor
operatingtheproductproperlyandsafely.

YoumaycontactT orodirectlyatwww.Toro.com
forproductsafetyandoperationtrainingmaterials,
accessoryinformation,helpndingadealer,orto
registeryourproduct.

Wheneveryouneedservice,genuineToroparts,or
additionalinformation,contactanAuthorizedService
DealerorToroCustomerServiceandhavethemodel
andserialnumbersofyourmachineready.Figure1
identiesthelocationofthemodelandserialnumbers
onthemachine.Writethenumbersinthespace
provided.

Important:Withyoursmartphoneortablet,scan

theQRcodeontheserialnumberdecaltoaccess
warranty,parts,andotherproductinformation.

ModelNo.

SerialNo.

Thismanualidentiespotentialhazardsandhas
safetymessagesidentiedbythesafety-alertsymbol
(Figure2),whichsignalsahazardthatmaycause
seriousinjuryordeathifyoudonotfollowthe
recommendedprecautions.

g000502

Figure2

Safety-alertsymbol

Thismanualuses2wordstohighlightinformation.
Importantcallsattentiontospecialmechanical
informationandNoteemphasizesgeneralinformation
worthyofspecialattention.

WARNING

CALIFORNIA

Proposition65Warning

Thisproductcontainsachemical

orchemicalsknowntotheStateof

Californiatocausecancer,birthdefects,

orreproductiveharm.

Theengineexhaustfromthisproduct

containschemicalsknowntotheStateof

Californiatocausecancer,birthdefects,

orotherreproductiveharm.

1.Modelandserialnumberlocation

©2017—TheT oro®Company
8111LyndaleAvenueSouth
Bloomington,MN55420

Figure1

Registeratwww.Toro.com.

Important:Ifyouareusingthismachineabove

g219961

1500m(5,000ft)foracontinuousperiod,ensure
thattheHighAltitudeKithasbeeninstalled
sothattheenginemeetsCARB/EPAemission
regulations.TheHighAltitudeKitincreases
engineperformancewhilepreventingspark-plug
fouling,hardstarting,andincreasedemissions.
Onceyouhaveinstalledthekit,attachthe
high-altitudelabelnexttotheserialdecalonthe
machine.ContactanyAuthorizedToroService

OriginalInstructions(EN)

PrintedintheUSA

AllRightsReserved

*3415-663*A

DealertoobtaintheproperHighAltitudeKitand
high-altitudelabelforyourmachine.T olocate
adealerconvenienttoyou,accessourwebsite
atwww.Toro.comorcontactourToroCustomer
CareDepartmentatthenumber(s)listedinyour
EmissionControlWarrantyStatement.Remove
thekitfromtheengineandrestoretheengineto
itsoriginalfactorycongurationwhenrunningthe
engineunder1500m(5,000ft).Donotoperatean
enginethathasbeenconvertedforhigh-altitude
useatloweraltitudes;otherwise,youcould
overheatanddamagetheengine.

Ifyouareunsurewhetherornotyourmachinehas
beenconvertedforhigh-altitudeuse,lookforthe
followinglabel(Figure3).

decal127-9363

Figure3

Contents

Introduction...............................................................1

Safety.......................................................................3

GeneralSafety...................................................3

SafetyandInstructionalDecals..........................3

Setup........................................................................5

InstallingtheUpperHandle.................................5

InstallingtheWheel-Clutch-CableEnds..............5

InstallingtheTraction-ControlLinkage................6

InstallingtheChute-ControlRod.........................7

ConnectingtheHeadlightandHandwarmer

WirestotheEngine.........................................7

InstallingtheSnow-CleanoutT ool.......................8

CheckingtheEngine-OilLevel............................8

CheckingandAdjustingtheTirePressure...........8

CheckingtheSkidsandScraper.........................8

CheckingtheOperationoftheTraction

Drive...............................................................8

ProductOverview.....................................................9

Operation................................................................10

BeforeOperation.................................................10

BeforeOperationSafety...................................10

FillingtheFuelT ank..........................................10

DuringOperation..................................................11

DuringOperationSafety....................................11

StartingtheEngine............................................11

ShuttingOfftheEngine.....................................13

OperatingtheHandwarmers.............................13

OperatingtheTractionDrive.............................14

UsingtheWheel-ClutchLevers.........................14

OperatingtheSpeedSelector...........................14

OperatingtheAuger/ImpellerDrive...................15

OperatingtheQuickStick®...............................15

ClearingaCloggedDischargeChute................16

OperatingTips.................................................16

AfterOperation....................................................17

AfterOperationSafety......................................17

PreventingFreeze-upafterUse........................17

Maintenance...........................................................18

RecommendedMaintenanceSchedule(s)...........18

MaintenanceSafety..........................................18

PreparingforMaintenance...............................18

CheckingtheEngine-OilLevel..........................19

CheckingandAdjustingtheSkidsand

Scraper.........................................................19

CheckingandAdjustingtheTraction

Cable............................................................20

CheckingandAdjustingtheAuger/Impeller

Cable............................................................20

CheckingtheAuger-Gearbox-OilLevel.............21

ChangingtheEngineOil...................................21

LubricatingtheHexShaft..................................22

ReplacingtheSparkPlug.................................23

AdjustingtheDischarge-ChuteLatch................23

ReplacingtheDriveBelts..................................24

ReplacingtheHeadlightBulb............................24

Storage...................................................................25

StoringtheMachine..........................................25

RemovingtheMachinefromStorage................25

Troubleshooting......................................................26

2

Safety

andothersafetyprotectivedevicesinplaceand
workingonthemachine.

•Donotoperatethemachinewithoutallguards

GeneralSafety

ThismachinecomplieswithANSIB71.3specications.

•Readandunderstandthecontentsofthis

Operator’sManualbeforeyoustarttheengine.
Ensurethateveryoneusingthisproductknows
howtousetheproductandunderstandsthe
warnings.

•Donotputyourhandsorfeetnearmoving

componentsonthemachine.

SafetyandInstructionalDecals

Safetydecalsandinstructionsareeasilyvisibletotheoperatorandarelocatednearanyarea
ofpotentialdanger.Replaceanydecalthatisdamagedormissing.

•Keepclearofanydischargeopening.Keep

bystandersasafedistanceawayfromthe
machine.

•Keepchildrenoutoftheoperatingarea.Never

allowchildrentooperatethemachine.

•Shutofftheenginebeforeunclogging,servicing,

orfuelingthemachine.

Youcanndadditionalsafetyinformationwhere
neededthroughoutthismanual.

106-4525

OrderPartNo.1 12-6633

1.Fast

2.Forwardspeeds4.Reversespeeds

3.Slow

decal107-3040

107-3040

1.Cutting/dismembermenthazardsofhandorfoot,impeller
andauger—keepbystandersasafedistanceawayfrom
themachine.

decal106-4525

decal112-6625

112-6625

OrderPartNo.1 12-6629

1.Cutting/dismembermenthazard,impeller—donotplace
yourhandinthechute;shutofftheenginebeforeleaving
theoperator'spositionanduseatooltoclearthechute.

3

x 3

1

2

3

4

5

120-9805

125-1102

decal125-1102

decal120-9805

120-9805

1.Insertthekey.

2.Primetheengine3times.

3.Engagethechoke.

4.Pullthestartercord.

5.Oncetheengineisrunning,disengagethechoke.

127-5991

1.Leftturncontrol4.Cutting/dismembermenthazard,

2.Tractiondrive—squeezetheleverto
engage;releasethelevertodisengage.

3.Warning—readtheOperator'sManual.

impeller—donotplaceyourhandin
thechute;shutofftheenginebefore
leavingtheoperator'spositionanduse
atooltoclearthechute.

5.Cutting/dismembermenthazard,
impeller—stayawayfrommoving
parts;keepallguardsandshieldsin
place;removetheignitionkeyand
readtheinstructionsbeforeservicing
orperformingmaintenance.

6.Thrownobjecthazard—keep
bystandersasafedistanceawayfrom
themachine.

1.Engine—shutoff

2.Slow

3.Variablespeedcontrol

4.Fast

decal127-5991

7.Auger/impellerdrive—squeezethe
levertoengage;releasetheleverto
disengage.

8.Rightturncontrol

9.Handwarmercontrols

4

Setup

InstallingtheUpperHandle

Installingthe
Wheel-Clutch-CableEnds

1.Unwrapanddiscardthebubblewrapfromthe
cablesonthelowerhandle(Figure5).

g001302

Figure5

2.Routeeithertheleftorrightcableendoverthe
lowerhandleandinsertthecableendintothe
holeinthecorrespondingwheel-clutchlever
(Figure6).

Note:Donotremovetherubberbandonthecables

untilyouhaveinstalledtheupperhandle.

g001303

Figure6

g220055

1.Wheel-clutchlever

3.Removethenutandwasherfromthehandle,
attachthecableclamponthecabletothe
handle,installthewasherandthenut,and
tightenthenutbyhand(Figure7).

g001304

Figure7

1.Cableclamp(2)

5

Important:Ensurethatthecurvedsideof

thecableclampisagainstthehandleand
thatthecableisroutedbelowtheclampbolt.
Thecablemustbeinastraightlinefromthe
cableclamptothepointwhereitattachesto
thewheel-clutchlever.

4.Pullthecablejacketdowngentlyuntilthe
wheel-clutchleverisdownandtheslackisout
ofthecable,thentightenthecable-clampnut
securely(Figure8).

Figure8

5.Squeezetheleverfully,thencheckthegap
betweenthebottomofthehandleandtheend
ofthewheel-clutchlever(Figure9).

Installingthe
Traction-ControlLinkage

g001305

Figure9

Note:Thegapshouldbeapproximatelythe

thicknessofapencil(1/4inchor6mm).Ifitis
greater,loosenthecable-clampnut,slidethe
cablejacketupslightly,tightenthecable-clamp
nut,andcheckthegapagain.

6.Repeatsteps2through5fortheothercable.

g001306

g220056

6

InstallingtheChute-Control

ConnectingtheHeadlight

Rod

andHandwarmerWiresto
theEngine

g220058

g220057

7

Installingthe

CheckingandAdjustingthe

Snow-CleanoutTool

TirePressure

g219877

CheckingtheSkidsand
Scraper

CheckingtheEngine-Oil
Level

Note:Yourmachinecomeswithoilintheengine

crankcase.Beforestartingtheengine,checktheoil
levelandaddoilifnecessary.

RefertoCheckingtheEngine-OilLevel(page19).

RefertoCheckingandAdjustingtheSkidsand

Scraper(page19).

CheckingtheOperationof
theTractionDrive

g220085

CAUTION

Ifthetractiondriveisnotproperlyadjusted,
themachinemaymoveinthedirection
oppositeofwhatyouintended,causinginjury
and/orpropertydamage.

Carefullycheckthetractiondriveandadjustit
properly,ifnecessary.

1.Starttheengine;refertoStartingtheEngine

(page1 1).

2.MovethespeedselectortoPositionR1;referto

OperatingtheSpeedSelector(page14).

3.Squeezetheleft(traction)levertothehandgrip
(Figure15).

8

Figure15

Themachineshouldmoverearward.Ifthe
machinedoesnotmoveormovesforward,
completethefollowing:

A.Releasethetractionleverandshutoffthe

engine.

B.Disconnectthetrunnionfromthe

speed-selectorlever.

C.Turnthetrunniondownward(clockwise)on

thespeed-controlrod.

ProductOverview

g001011

D.Connectthetrunniontothespeed-selector

lever.

4.Releasethetractionlever.

5.MovethespeedselectortoPosition1;referto

OperatingtheSpeedSelector(page14).

6.Squeezetheleft(traction)levertothehandgrip
(Figure15).

Themachineshouldmoveforward.Ifthe
machinedoesnotmoveormovesrearward,
completethefollowing:

A.Releasethetractionleverandshutoffthe

engine.

B.Disconnectthetrunnionfromthe

speed-selectorlever.

C.Turnthetrunnionupward(counterclockwise)

onthespeed-controlrod.

D.Connectthetrunniontothespeed-selector

lever.

7.Ifyoumadeanyadjustments,repeatthis
procedureuntilnoadjustmentsarerequired.

Figure16

1.Handgrip(2)

2.Auger/impellerlever11.Scraper

3.Speed-selectorlever

4.Handwarmerswitch

5.QuickStick®
discharge-chutecontrol

6.Tractionlever15.Electric-startplug-in

7.Fuel-tankcap

8.Oil-lltube/dipstick

9.Chutedeector18.Wheel-clutchlever(2)

10.Dischargechute

12.Auger

13.Skid(2)

14.Electric-startbutton

16.Snow-cleanouttool

17.Headlight

g220972

Important:Ifthemachinemoveswhenthe

tractionleverisinthereleasedposition,checkthe
tractioncable;refertoCheckingandAdjusting

theTractionCable(page20)ortakethemachine

toanAuthorizedServiceDealerforservice.

1.Primer5.Throttle

2.Ignitionswitch

3.Choke

4.Fuel-shutoffvalve

9

g016500

Figure17

6.Oil-drainplug

7.Recoil-starthandle

Figure18

1.Snow-cleanouttool(attachedtothehandle)

Operation

DANGER

Fuelisextremelyammableandexplosive.A
reorexplosionfromfuelcanburnyouand

g004217

others.

•Topreventastaticchargefromignitingthe
fuel,placethecontainerand/ormachineon
thegroundbeforelling,notinavehicle
oronanobject.

•Fillthetankoutdoorswhentheengineis
cold.Wipeupspills.

Note:Determinetheleftandrightsidesofthe

machinefromthenormaloperatingposition.

BeforeOperation

BeforeOperationSafety

•Forelectric-startmodelsonly:Useextension

cordsandreceptaclesasspeciedinthemanual.
Thoroughlyinspecttheelectricalcordbefore
pluggingitintoapowersource.Ifthecordis
damaged,donotuseit.Replacethedamaged
cord.Unplugthepowercordwheneveryouare
notstartingthemachine.

•Wearadequatewintergarmentswhenever

youoperatethemachine.Wearsubstantial,
slip-resistantfootwearthatimprovesfootingon
slipperysurfaces.Avoidloose-ttingclothingthat
cangetcaughtinmovingparts.

•Alwaysweareyeprotectionduringoperationor

whileperforminganadjustmentorrepairtoprotect
youreyesfromforeignobjectsthatthemachine
maythrow.

•Thoroughlyinspecttheareawhereyouwillusethe

machine,andremovealldoormats,sleds,boards,
wires,andotherforeignobjects.

•Ifashield,safetydevice,ordecalisdamaged,

illegible,ormissing,repairorreplaceitbefore
beginningoperation.Alsotightenanyloose
fasteners.

•Donothandlefuelwhensmokingor
aroundanopenameorsparks.

•Storefuelinanapprovedfuelcontainer,
outofthereachofchildren.

•Donottipthemachineeitherforward
orbackwardwithfuelinthefueltank;
otherwise,fuelmayleakoutofthe
machine.

FillingtheFuelTank

•Forbestresults,useonlyclean,fresh(lessthan

30daysold),unleadedgasolinewithanoctane
ratingof87orhigher((R+M)/2ratingmethod).

•Oxygenatedfuelwithupto10%ethanolor15%

MTBEbyvolumeisacceptable.

•Donotuseethanolblendsofgasoline(such

asE15orE85)withmorethan10%ethanolby
volume.Performanceproblemsand/orengine
damagemayresultwhichmaynotbecovered
underwarranty.

•Donotusegasolinecontainingmethanol.

•Donotstorefueleitherinthefueltankorfuel

containersoverthewinterunlessyouuseafuel
stabilizer.

•Donotaddoiltogasoline.

Donotllabovethebottomofthefueltankneck
(Figure19).

Figure19

Note:Forbestresults,purchaseonlythequantity

offuelthatyouexpecttousein30days.Otherwise,
youmayaddfuelstabilizertonewlypurchasedfuelto
keepitfreshforupto6months.

10

g216203

DuringOperation

DuringOperationSafety

•Shutofftheenginebeforeuncloggingthe

machineandalwaysuseastickorthe
snow-cleanouttool(ifprovided).

•Arotatingaugercaninjurehandsorfeet.Stay

behindthehandlesandawayfromthedischarge
openingwhileoperatingthemachine.Keepyour

face,hands,feet,andanyotherpartofyour
bodyorclothingawayfrommovingorrotating
parts.

•Neverdirectthedischargetowardpeopleorareas

wherepropertydamagecanoccur.

•Exercisecautiontoavoidslippingorfalling.

Alwaysbesureofyourfooting,andkeeparm
holdonthehandles.Walk;neverrun.

•Exerciseextremecautionwhenoperatingon

slopes.

•Neveroperatethemachinewithoutgoodvisibility

orlight.

•Donotoperatethemachinewhileill,tired,or

undertheinuenceofalcoholordrugs.

•Lookbehindandusecarewhenbackingupwith

themachine.

•Whennotactivelyclearingsnow,disengagepower

totheauger.

•Exerciseextremecautionwhenoperatingonor

crossinggraveldrives,walks,orroads.Stayalert
forhiddenhazardsortrafc.

•Neverattempttomakeanyadjustmentswhilethe

engineisrunning.

•Afterstrikingaforeignobject,shutofftheengine,

removetheignitionkey(electric-startmodels
only),thoroughlyinspectthemachineforany
damage,andrepairthedamagebeforestarting
andoperatingthemachine.

•Ifthemachineshouldstarttovibrateabnormally,

shutofftheengineandcheckforthecause.

•Donotruntheengineindoorsunlessthereis

adequateventilation(e.g.,leavinganoutsidedoor
open);exhaustfumesaredangerous.

•Donotoverloadthemachinecapacityby

attemptingtoclearsnowattoofastarate.

•Nevertouchahotengineormufer.

g016512

Figure20

3.Fullyinserttheignitionkey(Figure21).

g016498

Figure21

1.Ignitionkey

StartingtheEngine

1.Checktheengine-oillevel.RefertoChecking

theEngine-OilLevel(page19).

2.Turnthefuel-shutoffvalve1/4turn
counterclockwisetoopenit(Figure20).

4.Firmlypushintheprimerwithyourthumbas
indicatedbythefollowingtable,holdingthe
primerinforasecondbeforereleasingiteach
time(Figure22).

11

6.MovethethrottletotheFASTposition(Figure

24).

Figure24

g016504

Figure22

Temperature

Above-18°C(0°F)

-23°Cto-18°C(-10°Fto0°F)

Below-23°C(-10°F)

SuggestedNumberof

5.MovethechoketotheCHOKEposition(Figure

23).

g037221

7.Startthemachinebypullingtherecoilstarteror
pressingtheelectric-starterbutton(Figure25).

Primes

3

4

6

g019055

Figure25

1.Electric-starterbutton3.Recoil-starthandle

2.Electricstarterplug-in

Note:Useonlyanextensioncordthatis

UL-listed,16gauge,notlongerthan15m(50
ft),andisdesignedforoutdooruse.

Figure23

WARNING

Theelectricalcordcanbecomedamaged,
causingashockorre.

Thoroughlyinspecttheelectricalcord
beforeusingthemachine.Ifthecord
isdamaged,donotuseit.Replaceor
repairthedamagedcordimmediately.
ContactanAuthorizedServiceDealerfor

g016501

12

assistance.

Important:Topreventdamagingtheelectric

starter,runitinshortcycles(5secondson,
5secondsoff),nomorethan10times.Ifthe

enginestilldoesnotstart,takethemachine
toanAuthorizedServiceDealerforservice.

8.Disconnectthepowercordfromthepoweroutlet
rstandthenfromthemachine(electric-start
modelsonly).

9.Allowtheenginetowarmup;graduallymove
thechoketowardtheRUNposition.Waitfor
theenginetorunsmoothlybeforeeachchoke
adjustment.

CAUTION

Ifyouleavethemachinepluggedintoa
poweroutlet,someonecaninadvertently
startthemachineandinjurepeopleor
damageproperty.

Unplugthepowercordwheneveryouare
notstartingthemachine.

ShuttingOfftheEngine

1.MovethethrottletotheSLOWposition,andthen
totheSTOPposition(Figure26).Youcanalso
shutofftheenginebypullingtheignitionkey
outwardtothemiddleposition.

Figure26

2.Waitforallmovingpartstostopbeforeleaving
theoperatingposition.

g016499

Figure27

5.Pulltherecoilstarter3or4times.

Note:Thishelpspreventtherecoilstarterfrom

freezingup.

Operatingthe Handwarmers

Operatethehandwarmersasfollows:

•PresstheswitchtotheONpositiontoturnonthe

handwarmers.

•PresstheswitchtotheOFFpositiontoturnoffthe

handwarmers.

g016505

3.Removetheignitionkeytopreventaccidental
starting.

4.Closethefuelshutoffvalvebyrotatingit
clockwise(Figure27).

g026460

Figure28

1.On/Offswitch3.OFFposition

2.ONposition

13

OperatingtheTraction Drive

CAUTION

Ifthetractiondriveisnotproperlyadjusted,
themachinemaymoveinthedirection
oppositeofwhatyouintended,causinginjury
and/orpropertydamage.

Carefullycheckthetractiondriveandadjustit
properly,ifnecessary.

Important:Ifthemachinemoveswhenthe

tractionleverisinthereleasedposition,checkthe
tractioncable;refertoCheckingandAdjusting

theTractionCable(page20)ortakethemachine

toanAuthorizedServiceDealerforservice.

Important:Tooperatethetractiondrive,you

mustoperatethemachinewiththeself-propel
featureengaged.

1.Toengagethetractiondrive,squeezetheleft
(traction)levertothehandgrip(Figure29).

g001307

Figure30

Note:Thisdisengagesthedrivetotherightwheel

whiletheleftwheelcontinuesdriving,andthemachine
turnstotheright.

Note:Similarly,squeezingtheleftwheel-clutchlever

turnsthemachinetotheleft.

Whenyoucompletetheturn,releasethewheel-clutch
lever,andthedrivere-engagesbothwheels(Figure

31).

Figure29

2.Tostopthetractiondrive,releasethetraction
lever.

UsingtheWheel-Clutch Levers

Thewheel-clutchleversallowyoutomomentarily
disengagethedriveto1orbothwheelswiththe
traction-driveleverstillengaged.Thisenablesyouto
turnandmaneuverthemachineeasily.

Note:Holdingdownthetractionleveragainstthe

handleengagesthetractiondrivetobothwheels.

Toturnthemachinetotheright,liftuptheright
wheel-clutchleverandsqueezeittowardthehandle
(Figure30).

g001011

g001308

Figure31

Momentarilysqueezingandreleasingtheleftorright
wheel-clutchleveralsoallowsforsteeringadjustments
tokeepthemachinegoinginastraightline,especially
indeepsnow.

Squeezingbothwheel-clutchleverssimultaneously
disengagesthedrivetobothwheels.Thisenables
youtomanuallymovethemachinebackwardwithout
stoppingtoshiftitintoareversegear.Italsoallows
youtomaneuverandtransportthemachinemore
easilywhentheengineisnotrunning.

OperatingtheSpeed Selector

Thespeedselectorhas6forwardand2reverse
gears.Tochangespeeds,releasethetractionlever
andshiftthespeed-selectorlevertothedesired
position(Figure32).Theleverlocksinanotchat
eachspeedselection.

14

Figure32

Operatingthe Auger/ImpellerDrive

1.Toengagetheauger/impellerdrive,squeeze
theright(auger/impeller)levertothehandgrip
(Figure33).

OperatingtheQuickStick®

HoldthebluetriggercapdowntousetheQuickStick
tomovethedischargechuteandthechutedeector.
Releasethetriggercaptolockthedischargechute
andchutedeectorintoposition(Figure34).

g001012

g001014

Figure34

MovingtheDischargeChute

HoldthebluetriggercapdownandmovetheQuick
Sticktothelefttomovethedischargechutetothe
left;movetheQuickSticktotherighttomovethe
dischargechutetotheright(Figure35).

Figure33

2.Tostoptheaugerandimpeller,releasetheright
lever.

Important:Whenyouengageboththe

auger/impellerleverandthetractionlever,
thetractionleverlockstheauger/impeller
leverdown,freeingyourrighthand.To
releasebothlevers,simplyreleasetheleft
(traction)lever.

3.Iftheaugerandimpellercontinuetorotatewhen
youreleasetheauger/impellerlever,donot
operatethemachine.Checktheauger/impeller
cable;refertoCheckingandAdjustingthe

Auger/ImpellerCable(page20)andadjustitif

necessary.Otherwise,takethemachinetoan
AuthorizedDealerforservice.

WARNING

Iftheaugerandimpellercontinue
torotatewhenyoureleasethe
auger/impellerlever,youcouldseriously
injureyourselforothers.

Donotoperatethemachine.Takeittoan
AuthorizedServiceDealerforservice.

g001013

g018894

Figure35

•Ifthechutedoesnotmove,refertoAdjustingthe

Discharge-ChuteLatch(page23).

•Ifthechutedoesnotturnasfartotheleftasit

doestotheright,ensurethatthecableisrouted
totheinsideofthehandles.RefertoInstallingthe

UpperHandle(page5).

•Ifthechutedoesnotlockintoplacewhenyou

releasethetriggercap,refertoAdjustingthe

Discharge-ChuteLatch(page23).

15

MovingtheChuteDeector

HoldthebluetriggercapdownandmovetheQuick
Stickforwardtolowerthechutedeector;moveit
rearwardtoraisethechutedeector(Figure36).

OperatingTips

DANGER

Whenthemachineisinoperation,theimpeller
andaugerrotateandcaninjureoramputate
handsorfeet.

•Beforeadjusting,cleaning,inspecting,
troubleshooting,orrepairingthemachine,
shutofftheengineandwaitforallmoving
partstostop.Disconnectthewirefrom
thesparkplugandkeepitawayfromthe
plugtopreventsomeonefromaccidentally
startingtheengine.

Figure36

ClearingaClogged DischargeChute

WARNING

Iftheauger/impellerisrunningbutthereisno
snowcomingoutofthedischargechute,the
dischargechutemaybeclogged.

Neveruseyourhandstoclearaclogged
dischargechute.Thiscouldresultinpersonal
injury.

•Tounclogthedischargechute,stayinthe

operatingpositionandreleasetheleft(traction)
lever.Whilerunningtheauger/impeller,pushdown
onthehandlestoraisethefrontofthemachinea
fewcentimeters(inches)offthepavement.Then
liftthehandlesquicklytobumpthefrontofthe
machineonthepavement.Repeatifnecessary
untilastreamofsnowcomesoutthedischarge
chute.

•Ifyoucannotunclogthedischargechuteby

bumpingthefrontofthemachine,shutoffthe

engine,waitforallmovingpartstostop,and
usethesnow-cleanouttool(Figure18).

Important:Uncloggingthedischargechute

bybumpingthefrontofthemachineonthe
pavementmaycausetheskidstomove.Adjust
theskidsandtightentheskidboltssecurely;
refertoCheckingandAdjustingtheSkidsand

Scraper(page19).

g001016

chute;refertoClearingaClogged

DischargeChute(page16).Usethe

snow-cleanouttool(Figure19),notyour
hands,toremoveanobstructionfromthe
dischargechute.

•Staybehindthehandlesandawayfrom
thedischargeopeningwhileoperatingthe
machine.

•Keepyourface,hands,feet,andanyother
partofyourbodyorclothingawayfrom
concealed,moving,orrotatingparts.

WARNING

Theimpellercanthrowstones,toys,andother
foreignobjectsandcauseseriouspersonal
injurytoyouorbystanders.

•Keeptheareatobeclearedfreeofall
objectsthattheaugercouldpickupand
throw.

•Keepallchildrenandpetsawayfromthe
areaofoperation.

•AlwayssetthethrottletotheFASTpositionwhen

throwingsnow.

•Iftheengineslowsdownunderaloadorthe

wheelsslip,shiftthemachineintoalowergear.

•Ifthefrontofthemachineridesup,shiftthe

machineintoalowergear.Ifthefrontcontinuesto
rideup,liftuponthehandles.

•Removeanobstructionfromthedischarge

16

AfterOperation

AfterOperationSafety

•Neverstorethemachinewithfuelinthefuel

tankinsideabuildingwhereignitionsourcesare
present,suchashotwaterheaters,spaceheaters,
orclothesdryers.Allowtheenginetocoolbefore
storinginanyenclosure.

•Whenstoringthemachineformorethan30days,

refertoStorage(page25)forimportantdetails.

PreventingFreeze-upafter Use

•Insnowyandcoldconditions,somecontrolsand

movingpartsmayfreeze.Donotuseexcessive

forcewhentryingtooperatefrozencontrols.

Ifyouhavedifcultyoperatinganycontrolorpart,
starttheengineandletitrunforafewminutes.

•Afterusingthemachine,lettheenginerunfor

afewminutestopreventmovingpartsfrom
freezing.Engagetheauger/impellertoclearany
remainingsnowfrominsidethehousing.Rotate
theQuickSticktopreventitfromfreezing.Shutoff
theengine,waitforallmovingpartstostop,and
removealliceandsnowfromthemachine.

•Withtheengineoff,pulltherecoil-starthandle

severaltimesandpushtheelectric-startbutton
oncetopreventtherecoilstarterandelectric
starterfromfreezingup.

17

Maintenance

RecommendedMaintenanceSchedule(s)

MaintenanceService

Interval

Aftertherst2hours

Aftertherst5hours

Beforeeachuseordaily

Every50hours

Every100hours

Yearly

Yearlyorbeforestorage

MaintenanceProcedure

•Inspectthetractioncableandadjustitifnecessary.

•Inspecttheauger/impellercableandadjustitifnecessary .

•Changetheengineoil.

•Checktheengine-oillevelandaddoilifnecessary.

•Changetheengineoil.Changetheengineoilevery25operatinghourswhen
operatingtheengineunderaheavyload.

•Replacethesparkplug.

•Checktheskidsandscraperandadjustthemifnecessary.

•Inspectthetractioncableandadjustorreplaceitifnecessary.

•Inspecttheauger/impellercableandadjustorreplaceitifnecessary.

•Checktheauger-gearboxoilandaddoilifnecessary.

•Lubricatethehexshaft.

•Checktheairpressureinthetiresandinatethemto1 16to137kPa(17to20psi).

•Runtheenginetodryoutthefueltankandthecarburetorattheendoftheseason.

•HaveanAuthorizedServiceDealerinspectandreplacethetractiondrivebeltand/or
theauger/impellerdrivebelt,ifnecessary.

Important:Y oucanndmoreinformationaboutmaintainingandservicingyourmachineat

www.Toro.com.

MaintenanceSafety

Readthefollowingsafetyprecautionsbefore
performinganymaintenanceonthemachine:

•Beforeperforminganymaintenance,service,or

adjustment,shutofftheengineandremovethe
key.Ifmajorrepairsareeverneeded,contactan
AuthorizedServiceDealer.

•Checkallfastenersatfrequentintervalsforproper

tightnesstoensurethatthemachineisinsafe
workingcondition.

•Donotchangethegovernorsettingsontheengine.

•PurchaseonlygenuineTororeplacementparts

andaccessories.

PreparingforMaintenance

1.Movethemachinetoalevelsurface.

2.Shutofftheengineandwaitforallmovingparts
tostop.

3.Disconnectthespark-plugwire.Referto

ReplacingtheSparkPlug(page23).

18

CheckingtheEngine-Oil

CheckingandAdjustingthe

Level

ServiceInterval:Beforeeachuseordaily—Check

theengine-oillevelandaddoilif
necessary.

SkidsandScraper

ServiceInterval:Y early—Checktheskidsand

scraperandadjustthemif
necessary.

Checktheskidstoensurethattheaugerdoesnot
contactthepavedorgravelsurface.Adjusttheskids
asneededtocompensateforwear.

1.Checkthetirepressure;refertoCheckingand

AdjustingtheTirePressure(page8).

2.Loosenthenutsthatsecurebothskidstothe
augersidesuntiltheskidsslideupanddown
easily(Figure38).

g001570

Figure38

1.1.3cm(1/2inch)

3.Supportthesideplatessothattheyareatleast

1.3cm(1/2inch)abovealevelsurface.

Important:Theaugerbladesmustbe

supportedabovethegroundbytheskids.

4.Ensurethatthescraperis3mm(1/8inch)above
andparalleltoalevelsurface.

Note:Ifthepavementiscracked,rough,or

uneven,adjusttheskidstoraisethescraper.For
gravelsurfaces,adjusttheskidsfurtherdownto
preventthemachinefrompickinguprocks.

5.Movetheskidsdownuntiltheyareevenwith
theground.

6.Firmlytightenthenutsthatsecurebothskids

g219890

totheaugersides.

Note:Toquicklyadjusttheskidsiftheyloosen,

supportthescraper3mm(1/8inch)offthe
pavement,thenadjusttheskidsdowntothe
pavement.

Note:Iftheskidsbecomeexcessivelyworn,

youcanturnthemoverandsettheunusedside
towardthepavement.

19

CheckingandAdjustingthe TractionCable

ServiceInterval:Aftertherst2hours—Inspect

thetractioncableandadjustitif
necessary.

Yearly—Inspectthetractioncableandadjustor
replaceitifnecessary.

Ifthemachinedoesnotdriveintheforwardorreverse
speedsoritdriveswhenyoureleasethetractionlever,
adjustthetractioncable.

g001021

Figure40

Withthetractionleverdisengaged,checkthepin
intheelongatedslotintheleftsideofthemachine
abovethetire.Thereshouldbeagapof1to1.5mm
(1/32to1/16inch)fromthefrontoftheslottothefront
edgeofthepin(Figure39).

Figure39

1.Pin

2.1to1.5mm(1/32to1/16inch)

Iftheleft(traction)cableisnotproperlyadjusted,do
thefollowingsteps:

1.Jamnut2.Turnbuckle

CheckingandAdjustingthe Auger/ImpellerCable

ServiceInterval:Aftertherst2hours—Inspectthe

auger/impellercableandadjustitif
necessary.

Yearly—Inspecttheauger/impellercableand
adjustorreplaceitifnecessary.

1.Removethe2screwsfromtherightsideofthe
beltcoverasshown.

2.Liftuptherightsideofthebeltcover(Figure41).

g001568

1.Loosenthejamnut.

2.Loosenortightentheturnbuckletoadjustthe
pinuntilitisthepropergapfromthefrontedge
oftheslot.

3.Tightenthejamnut(Figure40).

g001022

Figure41

3.Withtheauger/impellerleverdisengaged,
ensurethatthegapbetweentheaugerclutch
assemblyandthetabis1.5mm(1/16inch)as
showninFigure42.

20

Figure42

1.Tab

2.1.5mm(1/16inch)

4.Iftheauger/impellercableisnotproperly
adjusted,dothefollowingsteps:

5.Loosenthejamnut(Figure43).

Checkingthe Auger-Gearbox-OilLevel

ServiceInterval:Yearly—Checktheauger-gearbox

oilandaddoilifnecessary.

1.Movethemachinetoalevelsurface.

2.Cleantheareaaroundthepipeplug(Figure44).

g001569

g016782

Figure44

1.Pipeplug

Figure43

1.Jamnut2.Turnbuckle

6.Loosenortightentheturnbucklethatadjuststhe
tensiononthecable(Figure43).

7.Adjusttheturnbuckleuntilyouobtaintheproper
gap.

8.Tightenthejamnut.

9.Insertthe2screwsthatyoupreviouslyremoved
onthebeltcover.

10.Iftheauger/impellercableisproperlyadjusted
butaproblemremains,contactanAuthorized
ServiceDealer.

3.Removethepipeplugfromthegearbox.

4.Checktheoillevelinthegearbox.Theoilshould
beatthepointofoverowingatthelleropening.

5.Iftheoillevelislow,addGL-5orGL-6,SAE
85-95EPgearoillubricanttothegearboxuntil
thepointofoverow.

Note:Donotusesyntheticoil.

6.Installthepipepluginthegearbox.

g001024

ChangingtheEngineOil

ServiceInterval:Aftertherst5hours—Changethe

engineoil.

Every50hours—Changetheengineoil.
Changetheengineoilevery25operatinghours
whenoperatingtheengineunderaheavyload.

Ifpossible,runtheengineforafewminutesbefore
changingtheoilbecausewarmoilowsbetterand
carriesmorecontaminants.

EngineoilcapacityModels38801and38802:

0.89to0.95L(30to32oz)

OilviscosityRefertoFigure39.

APIserviceclassicationSJorhigher

UseFigure45belowtoselectthebestoilviscosityfor
theoutdoortemperaturerangeexpected:

21

Figure45

LubricatingtheHexShaft

ServiceInterval:Yearly—Lubricatethehexshaft.

Lightlylubricatethehexshaftyearlywithautomotive
engineoil(Figure47).

g011606

1.Cleantheareaaroundtheoil-draincap(Figure

46).

Figure46

1.Oil-drainplug

2.Slideanoil-drainpanunderthedrainextension
andremovetheoil-drainplug.

Note:Whenremovingtheplug,ensurethatthe

tubedoesnotloosen.

3.Draintheoil.

Note:Disposeoftheusedoilproperlyatalocal

recyclingcenter.

4.Installtheoil-drainplug.

5.Fillthecrankcasewithoil.

g001027

Figure47

1.Hexshaft

2.Aluminumfrictionplate

3.Rubberwheel

Important:Donotgetoilontherubberwheel

orthealuminumfrictiondriveplatebecausethe
tractiondrivewillslip(Figure47).

1.Drainthefuelfromthefueltank.

2.Tipthemachineforwardontoitsaugerhousing
andblockitsothatitcannotfall.

g016496

3.Removethebackcover(Figure48).

g001028

Figure48

1.Backcover

4.Movethespeed-selectorlevertoPositionR2.

5.Dipyourngerinautomotiveengineoiland
lightlylubricatehexshaft.

6.Movethespeed-selectorlevertoPosition6.

7.Lubricatetheotherendofthehexshaft.

8.Movethespeed-selectorleverforwardand
rearwardafewtimes.

9.Installthebackcoverandreturnthemachineto
theoperatingposition.

22

ReplacingtheSparkPlug

ServiceInterval:Every100hours—Replacethe

sparkplug.

WARNING

Replacingthesparkplugwhiletheengineis
hotcanresultinburns.

Waituntiltheengineiscooltoreplacethe
sparkplug.

UseaT orosparkplugorequivalent(Champion®
RN9YCorNGKBPR6ES).

1.Removetheboot(Figure49).

g001029

Figure51

1.0.76mm(0.030inch)

5.Installthenewsparkplug,tightenitrmly ,and
attachtheignitionwiretothesparkplug.

Note:Ensurethattheignitionwiresnaps

completelyintoplaceonthesparkplug.

Adjustingthe Discharge-ChuteLatch

Ifthedischargechutedoesnotlockintothedesired
positionordoesnotunlocksothatyoucanmoveitto
anotherposition,adjustthedischarge-chutelatch.

Figure49

1.Spark-plugboot

2.Cleanaroundthebaseofthesparkplug.

Figure50

1.Removethefasteneronthegearcover(Figure

52),liftthefrontofthecoverup,andslideitback

g016645

andoutoftheway.

g001030

Figure52

2.Loosentheboltonthecableclamp(Figure53).

g016646

3.Removeanddiscardtheoldsparkplug.

Note:Youwillneedaratchetwrenchextension

toremovethesparkplug.

4.Setthegapbetweentheelectrodesonanew
sparkplugat0.76mm(0.030inch)asshown
inFigure51.

g001031

Figure53

1.Cableconduit2.Cableclamp

23

3.Graspthecableconduitandmoveittowardthe
frontofthemachineuntilthedischarge-chute
latchfullyengagesthegearteeth(Figure53
andFigure54).

Figure54

2.Turnthebaseofthebulbcounterclockwiseuntil
itstops(Figure56).

g001033

Figure56

3.Removethebulbstraightoutfromthebackof
theheadlight(Figure57).

g001032

1.Discharge-chutelatch

2.Gearteeth

Note:Thelatchisspringloadedandnaturally

movesintotheteethofthegear(Figure54).

4.Removeanyslackinthecablebypullingthe
cableconduitrearward.

5.Tightentheboltonthecableclamp,being
carefulnottostriptheplasticpart.

6.Installandsecurethegearcover.

ReplacingtheDriveBelts

Iftheauger/impellerdrivebeltorthetraction-drivebelt
becomesworn,oil-soaked,orotherwisedamaged,
haveanAuthorizedServiceDealerreplacethebelt.

ReplacingtheHeadlight Bulb

UseaT orolightbulborequivalent(GE89937W
halogenbulb).Donottouchthebulbwithyourhands
orallowdirtormoisturetocomeintocontactwiththe
bulb.

1.Removethewireconnectorfromthebackofthe
headlight(Figure55).

g001034

Figure57

4.Insertanewbulbintothebackoftheheadlight
(Figure58).

g001035

Figure58

5.Turnthebaseofthebulbclockwiseuntilitis
snug(Figure59).

Figure55

g001036

Figure59

6.Insertthewireconnectorstraightintothebackof
theheadlightuntilitissecurelyinplace(Figure

g001037

24

60).

Figure60

Storage

StoringtheMachine

1.Onthelastrefuelingoftheyear,addfuel
stabilizertofreshfuelasdirectedbythefuel
stabilizermanufacturer.

Important:Donotstorefuellonger

thanthatsuggestedbythefuel-stabilizer
manufacturer.

2.Runtheenginefor10minutestodistributethe

g006590

conditionedfuelthroughthefuelsystem.

3.Runthemachineuntiltheenginerunsoutoffuel.

4.Primetheengineandstartitagain.

5.Allowtheenginetorununtilitshutsoff.
Whenyoucannolongerstarttheengine,itis
sufcientlydry.

6.Shutofftheengineandallowittocool.

7.Removetheignitionkey.

8.Cleanthemachinethoroughly.

9.Touchupchippedsurfaceswithpaintavailable
fromanAuthorizedServiceDealer.Sand
affectedareasbeforepainting,andusearust
preventativetopreventthemetalpartsfrom
rusting.

10.Tightenallloosescrews,bolts,andlocknuts.
Repairorreplaceanydamagedparts.

11.Coverthemachineandstoreitinaclean,dry
placeoutofthereachofchildren.

RemovingtheMachine fromStorage

Performtheannualmaintenanceproceduresasgiven
intheRecommendedMaintenanceSchedule;referto

Maintenance(page18).

25

Troubleshooting

Problem

Theelectricstarterdoesnotturn
(electric-startmodelsonly).

Theenginedoesnotstartorstartshard.

PossibleCauseCorrectiveAction

1.Thepowercordisdisconnectedatthe
outletorthemachine.

2.Thepowercordisworn,corroded,or
damaged.

3.Thepoweroutletisnotenergized.

1.Thekeyisnotintheignitionorisinthe
STOPposition.

2.ThechokeisintheOFFpositionand
theprimerhasnotbeenpressed.

3.Thefuel-shutoffvalveisnotopen.3.Openthefuel-shutoffvalve.

4.ThethrottleisnotintheFASTposition.4.MovethethrottletotheFASTposition.

5.Thefueltankisemptyorthefuel
systemcontainsstalefuel.

6.Thespark-plugwireislooseor
disconnected.

7.Thesparkplugispitted,fouled,orthe
gapisincorrect.

8.Thefuel-ventcapisrestricted.

9.Theengine-oillevelintheengine
crankcaseistoolowortoohigh.

1.Connectthepowercordtotheoutlet
and/orthemachine.

2.Replacethepowercord.

3.Haveaqualiedelectricianenergize
theoutlet.

1.Insertthekeyintotheignitionandturn
ittotheONposition.

2.MovethechoketotheONpositionand
presstheprimer3times.

5.Drainand/orllthefueltankwith
freshfuel(notmorethan30daysold).
Iftheproblempersists,contactan
AuthorizedServiceDealer.

6.Connectthewiretothesparkplug.

7.Checkthesparkplugandadjustthe
gapifnecessary .Replacethespark
plugifitispitted,fouled,orcracked.

8.Removetheventrestrictionorreplace
thefuelcap.

9.Addordrainoiltoadjusttheoillevelin
theenginecrankcasetotheFullmark
onthedipstick.

Theenginerunsrough.

1.ThechokeisintheONposition.1.MovethechoketotheOFFposition.

2.Thefuel-shutoffvalveisnotcompletely
open.

3.Thefueltankisnearlyemptyor
containsstalefuel.

4.Thespark-plugwireisloose.

5.Thesparkplugispitted,fouled,orthe
gapisincorrect.

6.Theengine-oillevelintheengine
crankcaseistoolowortoohigh.

2.Openthefuel-shutoffvalve.

3.Drainandllthefueltankwithfresh
fuel(notmorethan30daysold).
Iftheproblempersists,contactan
AuthorizedServiceDealer.

4.Connectthewiretothesparkplug.

5.Checkthesparkplugandadjustthe
gapifnecessary .Replacethespark
plugifitispitted,fouled,orcracked.

6.Addordrainoiltoadjusttheoillevelin
theenginecrankcasetotheFullmark
onthedipstick.

26

Problem

PossibleCauseCorrectiveAction

Theengineruns,butthemachine
dischargessnowpoorlyornotatall.

Thedischargechuteeitherdoesnotlock
intoplaceordoesnotmove.

Themachinedoesnotproperlyclearthe
snowoffthesurface.

1.ThethrottleisnotintheFASTposition
whenthrowingsnow .

2.Themachineismovingtoofasttoclear
thesnow.

3.Y ouaretryingtoremovetoomuch
snowperswath.

4.Y ouaretryingtoremoveextremely
heavyorwetsnow.

5.Thedischargechuteisplugged.5.Unclogthedischargechute.

6.Theauger/impellerdrivebeltisloose
orisoffthepulley.

7.Theauger/impellerdrivebeltisworn
orbroken.

1.Thedischarge-chutelatchisnot
properlyadjusted.

1.Theskidsand/orscraperarenot
properlyadjusted.

2.Thepressureinthetiresisnotequal.

1.MovethethrottletotheFASTposition.

2.Shiftthemachineintoalowergear.

3.Reducetheamountofsnowremoved
perswath.

4.Donotoverloadthemachinewith
extremelyheavyorwetsnow.

6.Installand/oradjusttheauger/impeller
drivebelt;refertowww.Toro.com
forservicinginformationortakethe
machinetoanAuthorizedService
Dealer.

7.Replacetheauger/impellerdrivebelt;
refertowww.Toro.comforservicing
informationortakethemachinetoan
AuthorizedServiceDealer.

1.Adjustthedischarge-chutelatch.

1.Adjusttheskidsand/orthescraper.

2.Checkandadjustthepressurein1or
bothtires.

27