Toro 03171 Service Bulletin

Subject:

2018 Universal Groomer Maintenance and Service Updates

Situation:

Action

Become familiar with the new tools, parts, and maintenance requirements

Safety

Warning : Failure to comply may result in injury.

Customer Bulletin

Commercial Products

Large Reels #18-03

Universal Groomer Updates

Product: Universal Groomer July 25, 2018
Affected Units:

Universal Groomer 5 Inch and 7 Inch
Fairway Mowers

Reelmaster

®

Models:

03763, 03768,
03240, & 04648

03170,03171,
03910,03820,
03821,03674,
03675,03606,
03676,03607,
03678,03679,
03780

Serial Numbers:

318000001-999999999
318000001-999999999
ALL
ALL
ALL
ALL
ALL
ALL
ALL

Required:

Awareness:

Important Infor m at ion
There have been several updates to the Universal Groomer for model year

2018. This bulletin outlines the maintenance requirements, proper
installation torques, serial plates, updated parts, and new tools available to
service the universal groomer.

Universal groomer model year 2018 operator manuals reflect the updates
described in this service bulletin.

for the universal groomer by reading the attached documents. This bulletin
provides guidance regarding how the tools can be used in removing and
assembling the universal groomer, new parts to address universal groomer
field concerns, and updated maintenance requirements.

Caution: Never work on the groomer with the engine r unning. Always
stop the engine, remove the key from the ignition switch and wait for
all machine movement to stop before working on the groomer.

Toro Customer Bulletin LR #18-03 Page 8 of 14
2018 Universal Groomer Updates Reelmaster July 24, 2018

Attachments:

Updated Maintenance Instructions

Box Shaft During Gear Box

Parts:

Part Number

Tool Description

137-0920

Tool-Drive, Shaft Removal (removing drive shaft from

137-0921

Tool-Adapter, Wrench (installing adapters into drive shaft

137-0872

Tool-Syringe, (aids in accurately filling the Universal
1-803022

Screw, 5/16-18 X 5/8 SQ HD, (Figure 5, Item 3)

Part Number

Part Description

137-0812

High deflection output shaft seal. (Figure 4 Item 2)

137-0902

Cap for non-Rear Roller Brush application. (Figure 5,

• Changing the Gearbox Lubricant

• Installing the Groomer Drive Cap

• Removing the Groomer Drive Box From Cutting Unit

• Hex Head Shears on Groomer Drive-

Removal

Currently available.

reel). (Figure 8)

assy). (Figure 9)

Groomer). (Figure 1, Item 1)

Item 1)

Warranty Information only, not warrantable.
Claim Type Not Applicable
Reference Not Applicable

Toro Customer Bulletin LR #18-03 Page 9 of 14
2018 Universal Groomer Updates Reelmaster July 24, 2018

Changing the Gearbox Lubricant

Updated Maintenance Instructions

Service Interval

• After the first 100 hours

• Every 500 hours/yearly (whichever comes first)

1. Clean the external surfaces of the groomer housing.

Important: Ensure that there is no dirt or clippings on the outside of the groomer

2. Remove the drain plug on the bottom of the housing. (Figure 3)

3. Remove the fill plug on the side of the housing and loosen the air vent plug on the top so air

4. Align a suitable container beneath the oil drain port to catch the drained oil.

5. Tip the cutting unit vertically until the drain port is at the bottom to ensure complete drainage.

housing. If debris gets inside of the groomer, it can damage the gearbox.

can pass through. (Figure 3)

(Figure 1)

Large Reels #18-03

Figure 1

1. Drain plug 3. Air vent

2. Fill plug for the fill port

6. Remove the drain plug from the drain port. (Figure 1)

7. Remove the fill plug from the fill port. (Figure 1)

8. Loosen the air vent. (Figure 1)

9. Gently rock the cutting unit back and forth to ensure complete drainage. When the oil is
completely drained, place the cutting unit on a level surface.

Toro Customer Bulletin LR #18-03 Page 10 of 14
2018 Universal Groomer Updates Reelmaster Jul y 2 5, 201 8