Page 1
Washroom Dispenser Service and Parts Manual
Tork Foam Soap Manual Dispenser
571020A (White) - 571028A (Black) Revision Date: 5-19-09
Tork Manual Foam Soap Dispenser
S21 System: 571020A (White)
S21 System: 571028A (Black
Manual Foam Soap Refill Options:
400211: Tork Premium Foam Soap with Lotion Moisturizers 1000ml,
6/cs 400212: Tork Premium Foam Soap Antibacterial with 0.5%
Triclosan 800ml, 6/cs 400213: Tork Premium Foam Hand Sanitizer
Alcohol-Free with 0.1% Benzalkonium Chloride, 800ml, 6/cs
Material: PP (Polypropylene): Front cover, push button, back plate POM
(Polyoxymethylene): Bottom tray only
Measurements:
Height (H) 10.3 inches (28.2cm)
Width (W) 5.2 inches (13.2 cm)
Depth (D) 4.7 inches (11.9 cm)
Product Specifications:
Optional Dispenser Labels:
Available from R.R. Donnelley:
Part Number Description
Item #
Case
Pack
SCC UPC Case Size Case Wt Cube
Cases Case
Per s Per
Layer Pallet
571020A 6 10073286621990 073286621993 11.0" x 11.6" x 15.8" 9.0 lbs 1.18 9 63
571028A 6 10073286622003 073286622006 11.0" x 11.6" x 15.8" 9.0 lbs 1.18 9 63
Page 2
Washroom Dispenser Service and Parts Manual
Tork Foam Soap Manual Dispenser
571020A (White) - 571028A (Black) Revision Date: 5-19-09
Mounting Template and Loading Instructions:
A mounting hole template is located on the back panel of the inner carton. Refill loading instructions are
located inside the mounting template.
Surface Mounted Tape
Mounting Options:
Page 3
Washroom Dispenser Service and Parts Manual
Tork Foam Soap Manual Dispenser
571020A (White) - 571028A (Black) Revision Date: 5-19-09
Direct-to-Wall
Interior Dispenser View:
U-Shaped
bracket for
Nozzle Fitment
Page 4
Washroom Dispenser Service and Parts Manual
Tork Foam Soap Manual Dispenser
571020A (White) - 571028A (Black) Revision Date: 5-19-09
2
. Refill Preparation:
• For 400212 and 400213: Remove refill from outer carton. Press down on perforated tab on
carton and expose soap valve. Place the refill carton with the nozzle pointing down into the
bottom tray of the dispenser.
• For 400211: Remove refill pouch from outer carton. Place the refill pouch with the noxxle
pointing down into the bottom tray of the dispenser.
Loading Instructions:
1. Open dispenser cover by pushing up tab at bottom rear of dispenser.
3. Remove and discard the nozzle cap.
4. Snap the pouch fitment into the U-shaped bracket. The pouch fitment will snap into place once both
brackets have snapped over the fitment.
5. Close dispenser cover.
Removing Empty Refill:
1 Press grey tabs on pouch fitment sideways to release valve.
2 Valve should pop up out of collar.
3 Remove empty bag from dispenser.
Page 5
Washroom Dispenser Service and Parts Manual
Tork Foam Soap Manual Dispenser
571020A (White) - 571028A (Black) Revision Date: 5-19-09
Contacting SCA
Before contacting SCA, please locate and make note of the date code circle molded into the back of the
dispenser.
Product Code Date Location: Open dispenser, look on back wall of dispenser a circle (like shown above)
molded into unit. The circle shows an arrow pointing to the month, with the year in the center of circle.
To contact the SCA Tissue Quality Coordinator, dial 1-866-SCA-TORK (866-722-8675) and select # 6.
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