Page 1
Washroom Dispenser Service and Parts Manual
Tork Elevation T2 Mini JBT Dispenser
555020A; 555028A
Revision Date: 3-12-18
1 of 7
Essity Internal
Dispenser Parts
Tork Elevation T2 Mini JBT Dispenser:
T2 System: 555020A (white); 555028A (black)
Dispenser Dimensions HxWxD Inches (cm):
10.8 x 13.6 x 5.2 (27.5 x 34.5 x 13.2 cm)
Refill Product Options (T2 System):
12024402 (Tork Advanced, 2 Ply)
12013903 (Tork Advanced, 1 Ply)
120246 (Tork Advanced, 2-Ply)
Part Description Replacement SKU
KEY FOR TORK
DISPENSER
200260 KEY
T2 HOOD WHITE
225550
T2 HOOD BLACK
225551
ELEVATION LOCK WHITE
205502
ELEVATION LOCK BLACK
205503
Part Description with Replacement Instructions
Parts with SKU numbers are available for order as of the revision date on the manual. Contact an
Essity Sales Rep or the Essity Quality Coordinator to order these parts.
Replacement SKU Description & Replacement Instructions
225550 White
225551 Black
T2 HOOD
The hood can be replaced. There is a tabbed pivot on the hood that should be
aligned with the notched hole on the back. The notch and tab will line up when the
cover is open approximately 45 degrees. Push out to release from back on one
side, then the other.
205502 White
205503 Black
ELEVATION LOCK (WHITE OR BLACK)
The lock can be replaced by pressing the plastic tabs on each side to free the lock
from the opening.
200260 KEY
METAL KEY FOR TORK DISPENSERS
Page 2
Washroom Dispenser Service and Parts
Manual
Tork Elevation T2 Mini JBT
Dispenser
555020A;
555028A
Revision Date:
3-12-18
2
of?
Essity Internal
x4
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8
Mounting
and
Filling Instructions
Installation instruction sheet and mounting template are provided inside each
carton.
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Page 3
3 of 7
Washroom Dispenser Service and Parts Manual
Tork Elevation T2 Mini JBT Dispenser
555020A; 555028A
Revision Date: 3-12-18
Essity Internal
Using Stub Roll Feature
The dispenser has an indication of when the roll may be moved to the stub roll position.
When the red mark printed on the back of the dispenser is visible, the roll may be moved onto the stub
roll spindle and a new, full roll may be replaced on the main spindle.
Page 4
Washroom Dispenser Service and Parts Manual
Tork Elevation T2 Mini JBT Dispenser
555020A; 555028A
Revision Date: 3-12-18
4 of 7
Essity Internal
Preventive Maintenance
The dispenser should be cleaned any time there is heavy paper dust build-up inside the dispenser. If
paper dust is not a problem, approximately every year is a good frequency for cleanings. The following is
the recommended procedure to cleaning:
1) Open the dispenser and remove the roll of paper.
2) Clean out any paper dust. This can be done is several ways, such as, vacuuming, blowing out with a
can of compressed air (wear safety glasses), wiping out with a damp cloth, etc.
3) Clean the cover with a general all-purpose cleaner that is safe for plastics.
Troubleshooting
Problem: Any paper-related problem.
•
Take note of the date code on the outside of the case of paper product. Then contact the
Essity Quality Coordinator and explain the problem.
Problem: Any other problem not stated above.
•
Contact the Essity Quality Coordinator.
Page 5
Washroom Dispenser Service and Parts Manual
Tork Elevation T2 Mini JBT Dispenser
555020A; 555028A
Revision Date: 3-12-18
5 of 7
Essity Internal
Contacting Essity
To contact the Essity Quality Coordinator, dial 1-866-722-6659 and press 6.
Product Date Code Location: The assembly date code for the product can be found on the TorkSelect
label affixed to the inside back of the dispenser.
Page 6
6 of 7
Washroom Dispenser Service and Parts Manual
Tork Elevation T2 Mini JBT Dispenser
555020A; 555028A
Revision Date: 3-12-18
Essity Internal
555020A – 555028A Tork Elevation T2 Mini JBT Dispenser
Mounting Hole Dimensions (mm)
Recommended Mounting Height (standard access)
Mount dispenser 27.5” (70cm) above finished floor.
Page 7
7 of 7
Washroom Dispenser Service and Parts Manual
Tork Elevation T2 Mini JBT Dispenser
555020A; 555028A
Revision Date: 3-12-18
Essity Internal
Recommended Mounting Height (ADAAG Guideline)
4.16.6 Dispensers. Toilet paper dispensers shall be installed within reach, as shown in Fig. 29(b).
Dispensers that control delivery, or that do not permit continuous paper flow, shall not be used.
Figure 29b
Grab Bars at Water Closets
Side Wall
A 42 inch (1065 mm) minimum length grab bar is required to the side of the water closet spaced 12
inches (305 mm) maximum from the back wall and extending a minimum of 54 inches (1370 mm) from
the back wall at a height between 33 and 36 inches (840-915 mm). The toilet paper dispenser shall be
mounted at a minimum height of 19 inches (485 mm). (4.16.3, 4.16.4, 4.16.6)
Note: Compliance with ADA guidelines is the responsibility of the installer and building owner. Local and
state requirements may differ from ADAAG guidelines.
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