TONWERK TOPOLINO, T-LOFT Operating Instructions Manual

Design: GAAN Gabriela Vetsch, André Riemens

BEDIENUNGSANLEITUNG TONWERK SPEICHEROFEN

INSTRUCTIONS D’UTILISATION DU POELE À ACCUMULATION TONWERK

OPERATING INSTRUCTIONS TONWERK STORAGE HEATING STOVES

ISTRUZIONI PER L’USO DELLA STUFA D’ACCUMULO TONWERK

TOPOLINO

T-LOFT

TONWERK-SPEICHERÖFE N
AUSZEICHNUNGEN:

• Des ign Prei s Schwei z

• MUT-Umweltpreis, Auszeichnung für
umweltfreundliche Entwicklungen

• red dot award, für hohe Designqualität,
Designzentrum Nordrhein-Westfalen

•

VHe-Qualitä ts- und Güt esiegel für
typengep rüfte Speic heröfen

• Eidge nössisch er Preis für Ge staltung ,
Produk tdesign

• Des ign Plus , ISH F rankfur t

DISTINCTIONS OBTENUES PAR LES
POELES À ACCUMULATION TONWE RK:

• Desig n Preis Schweiz (Prix du Design
Suiss e)

• MUT-Umw eltpreis (Prix d e
l’env ironneme nt MUT) , disti nction a c­cordée aux dé veloppem ents
écolo giques

• red do t award , pour u n desig n de
haute qualité , Centre du des ign de
Rhéna nie du N ord-West phalie

• Certi fié par un scea u de qu alitéVHe
en ta nt que p oêle à accumula tion
homol ogué

• Eidge nössisch er Preis für Ge staltung ,
Produk tdesign (Concou rs Swiss
Desig n Prize, design du produ it)

• Des ign Plus , ISH F rancfor t

TONWERK STORAGE HEATING STOVES
AWARDS:

• Desig n Preis Schweiz (Switzer land
Desig n Award)

• MUT Um weltprei s, award for ec of­riend ly devel opments

• red do t award , for hi gh desi gnqual­ity, Des ign Cent re of No rth Rh ine­Westph alia

• VHe se al of qu ality a nd appro val for
type- approved storage heating stoves

• Eidge nössisch er Preis für Ge staltung
(Swiss Federal Design Award),
produc t desig n

• Des ign Plus , ISH F rankfur t

PREMI RICEVUTI DALLE STUFE
D’ACCUMULO TONWERK:

• Desig n Preis Schweiz (premio
svizze ro per il desig n)

• MUT-Umw eltpreis , premio per lo
svilu ppo ecol ogico

• red do t award , premio per il design di
alta qualità del cen tro di d esign de lla
Renani a Sette ntrional e-Vestfal ia

• VHe ma rchio di qualit à per le stufe
d’acc umulo om ologate

• Eidge nössisch er Preis für Ge staltung ,
Produk tdesign (premio elvetic o per la
forma , il des ign dei prodott i)

• Des ign Plus , ISH F rankfur t

e

ENG LIS H

CONTENTS

1. TONWER K STORAGE HEATING STOVE – A SWISS QU ALITY P RODUCT

1.1 The s torage h eating s tove

1.2 The radiat ed heat

2. INTERESTIN G FACTS AB OUT WOOD AND THE ENVIRONM ENT

2.1 What is wo od?

2.2 Enviro nmental protect ion

2.3 Buyin g firewo od

2.4 Dryin g and st oring w ood

2.5 Wood t ypes and calori fic valu e

2.6 Units of meas urement for woo d

2.7 What happens when wo od burns

3. APPROVALS A ND CERTI FICATION S

3.1 A pproval

3.2 Model 1

3.3 Seal of quali ty

3.4 CE co nformity

3.5 Rating s plate

4. FIRE PROTECT ION

4.1 S afety di stances to fixe d Tonwerk s torage h eating s toves

4.2 Safet y distan ces to swivelli ng Tonwerk s torage h eating stoves

4.3 Genera l safet y instru ctions

4.4 Chimn ey safet y instr uctions

5. OPERATING INSTRUC TIONS

5.1 B efore fi ring th e stove f or the first ti me

5.2 About the sto ve

5.3 Genera l infor mation

5.3.1 When the stove pipe pa int drie s

5.3.2 Vent p ipe and ventila ting sys tem

5.3.3 Heating in the tr ansition time a nd in di fficult conditi ons

5.3.4 Preparatio ns for f iring

6. FIRING THE STOVE

6.1 A dding mo re wood – For m ore heat

7. CL EANING A ND CAR ING FOR YOUR STOVE

7.1 C leaning the win dow

7.2 Clean ing the smoke f lue

8. TIPS & TRICKS

9. WARRAN TY

9.1 Wa rranty t erms

9.2 Exclu ded from the war ranty

Annex : Warranty certi ficate

1. TONWERK STORAGE HEATING
STOVE – A SWISS QUALITY PRODUCT

Thank you for buy ing a Tonwerk s torage heating stove – we are sur e you will
deriv e as muc h pleas ure from our pro duct as we do.

These instru ctions contain intere sting a nd info rmative facts and all you ne ed
to know abo ut the subjec ts of heating , w ood, and opera ting your Tonwerk
stora ge he ating stove. Pleas e rea d the se in structio ns ca refully befo re us ing
your stove fo r the fi rst tim e and ke ep them in a sa fe plac e.

WE AR E SATISFI ED WITH OUR WORK W HEN YOU HAVE NO M ORE QUE STIONS.

In our ene rgy-cons cious time s we have made it ou r m ission to ex tract the
maxim um possi ble energ y from th e raw mate rial woo d with th e minimum pos­sible emissi ons.
We wan t to ut ilise ef fective ly wood, fire, a nd the heat the y genera te.

WE HA VE CREATED A LIVI NG SPACE FOR YOUR W OOD FIRE –
THE TON WERK STOR AGE HEATI NG STOVE!

Your Tonwer k sto rage heating stove never fai ls to fasc inate with its extraor­dinar y des ign an d a heart of t he mos t inn ovative technol ogy – handm ade in

Switz erland!

1.1 THE STORAGE HEATING STOVE

The sto rage heating stove is a fireplace ma de of cerami c or natural stone.
The energ y or heat gene rated by burni ng wood is abs orbed by the c eramic stor­age core. Once the wood ha s completely b urned, this cor e, as a heat excha nger,
radiate s the store d energy i n the for m of heat at a care fully dose d rate, rel eas­ing it over its surf ace for an extended ti me into the environment .

1.2 THE RADIATED HE AT

The human organ ism r esponds to radiate d hea t wit h a part icularly plea sant
feeli ng. It is physi ologica lly bene ficial and soot hing.
Since pre histori c ti mes humans hav e ut ilised and enj oyed radiate d h eat. It
is t ransmitt ed by electrom agnetic waves in the infrar ed rang e. Radi ated he at
travel s throu gh air without loss an d witho ut heati ng this . Not u ntil it encoun­ters solid bod ies l ike w alls, object s, an d als o pe ople does it ge nerate heat.
This effect is famil iar to everyone from su nny wint er days .
Even when t he air is v ery co ld you can f eel th e warm rays of th e sun on you r
skin.
It mak es you fee l a tempera ture that is higher than the a ctual ai r temperat ure.
This explain s the gr eat bene fits an d the su stainab ility of radiat ed heat.

Next to ston e and
bone, wood i s one of
the o ldest w orking
mater ials in the wor ld.

i

YOU C AN LET THE SUN
SHIN E WHENEVER YOU
WANT TO!

A TON WERK STORAGE

HEATING STOVE GIVES

YOU THAT FE EL- GOOD

HEAT, EVE RY D AY

Wood d oes not contri­bute to the greenhou se
effec t!

i

Wood i s stored
solar energy.

i

WOOD – NATURAL A ND

PRAC TIC AL!

2. INTERESTING FACTS ABOUT WOOD AND
THE ENVIRONMENT

CO2

CO2

O2

O2

2.2 ENVIRONMENTAL PROTECTION

Burning rewood releases only as much CO2 as the tree has absorbed from the
atmosphere during its growth.

And when the rewood comes from nearby there are no additional CO2 emissions
from transport.

Wood rotting in the forest generates the same amount of CO2 as the same wood
burning.

2.1 WHAT IS WOOD?

Do you know what you are putting in the ring chamber of your Tonwerk storage
heating stove when you are lling it with wood?

This is 50% carbon, 42% oxygen, 6% hydrogen, and 2% mineral substances, nitro­gen, oils, resins, tanning agents, and colorants.

… that is wood!

THE FUTURE HAS NO W

BEGUN!

2.3 BUYING FIREWOO D

Where can I get my rewood?

BUYIN G READY-TO-B URN FIRE ­WOOD

Regenerated ready-to-burn rewood
can be purchased from dealers:

• stove-ready, stored for at least two
years

• predried, stored for one year

• fresh from the forest

Every dealer has a wood moisture me­ter that they use to test the wood they
buy. The ideal residual moisture is 12–
15% and should be no higher!

TREATI NG FIREWO OD YOUR SELF

Unseasoned wood can be purchased
from the forestry ofce, owners of
woodland, or the community:

• trunks lying in the forest

• seasoned trunks by the wayside

Whether you have cut your own wood
or bought it, the important thing is:

the wood should be dried for at least
two years before it is burned!

2.4 DRYING AND STORING
WOOD

DRYING

The water content of rewood has a
great effect on its burning properties.
Your wood should be as dry as possi­ble. Only then can it give off much heat
and burn without polluting the envi­ronment. Freshly cut wood can contain
between 45 and 60% moisture de­pending on the season and type. After
the optimal drying this water content
drops to below 15%. Depending on
the wood type this can take about two
years, and even longer for some kinds.

STORAGE

If

rewood is to dry thoroughly, it must be
cut into small pieces.
Check this yourself: the circumference
should be max 20–25 cm. Store the
wood out of doors, protect it from rain
and snow, and make sure it is well ven­tilated.

2.5 WOOD TYPES A ND
C ALORIFIC VALUE

The caloric value describes the heat
energy released when one kilogram
of fuel is burned under specic condi­tions.
The caloric value is based on the vol­ume specied in stacked or solid cubic
metres.
The various wood types have various
caloric values:

Damp wood da mages
your stove and reduces
the c alorifi c value!

!

What you must not
burn: refuse, wet wo od,
briqu ettes!

!

A TONWE RK STORAG E HEATING
STOVE C AN BE FIRED WIT H ALL OF
THE A BOVE WOOD TYPES.

The values are based on 15% residual wood moisture!

The many oils and
resins in larc hwood also
provide for an a coustic
fireworks!

i

2.7 WHAT HAPPENS WHEN WOOD BURNS

Burning or combustion is a rapid oxidation of substances forming ames. When wood
burns, the oxygen in the air combines with the carbon and hydrogen in the wood. In
the process, energy is released in the form of heat and light. In the ideal case the
products of complete combustion are only carbon dioxide, ashes (formed primarily of
the wood’s mineral constituents), and water.

The combustion process on rewood can be divided roughly into three phases.

Heating and drying – In this rst phase the water and other volatile substances
stored in the rewood evaporate.

Pyrolysis – In this second phase the rewood decomposes at temperatures from
about 150 °C.

Actual combustion – In this third phase the gases formed in the rst two phases re­act with additional oxygen from the atmosphere to form carbon dioxide and water.
Also any remaining charcoal burns completely with time in the combustion zone.
Only ashes remain as the single residue of combustion. Each phase of combustion
can be observed very easily on an open re.

Burni ng wood is a
proac tive con tributio n
to cl imate p rotectio n!

i

A fir e needs three
thing s: fuel , oxygen ,
and h eat.

i

3. APPROVALS AND CERTIFICATIONS

3.1 APPROVAL

Your Tonwerk storage heating stove
has been tested under the following
standards:
EN 13240/15a B-VG

3.2 M ODEL 1 –
SELF-CLOS ING FIRING
CHAMBER DOOR

The Tonwerk storage heating stove is t­ted as standard with a self-closing ring
chamber door. This is an impor tant oper­ating and safety element. The door closes
automatically as soon as it is released.
Consequently the Tonwerk storage heat­ing stove is suitable for connection to
ues with multiple installations (several
Model 1 stoves connected to the same
ue).

3.3 SEAL OF QUALITY

On the basis of these tests the Ton­werk storage heating stove has been
awarded the following approvals:

Schweizerische Brandschutzzulassung
der Vereinigung Kantonaler Feuerver­sicherungen (Swiss Fire Protection
Approval issued by the Association of
Cantonal Fire Insurance Underwriters)
VKF no. Z 11753
Qualitätssiegel für Holz-Feuerstätten
der Vereinigung für Holzenergie Schweiz
(Seal of Quality for Wood Fireplaces is­sued by the Association of Swiss Wood
Energy Users) VHe-Nr. 0104/2

3.4 CE CONFORMITY

The manufacturer, Tonwerk Lausen
AG, conrms that the Tonwerk storage
heating stove conforms to the stan­dards under EN 13240 and that the
quality requirements are constantly
monitored.
Rhein-Ruhr-Feuerstättenprüfstelle GmbH;
RRF-400097

3.5 RATINGS PLATE

The ratings plate can be found at the
bottom of the housing’s face.

Loose cubic metre (lcm): The loose
cubic metre is a measure for chopped
rewood that is loosely packaged for
trade and transport. One loose cubic
metre is 0.7 steres or about 0.5 solid
cubic metres.

NOTE THE SPECIFIED UN IT OF
MEASUREMEN T WHEN ORDERING!

Solid cubic metre (scm): As its name

suggests, the solid cubic meter corre­sponds to one cubic metre of solid as
opposed to stacked wood.

Stacked cubic metre (stcm) or stere
(st): A stacked cubic metre or stere

corresponds to one cubic metre of
stacked wood including the gaps be­tween layers. One stere equals 0.7
solid cubic metres.

2.6 UNITS OF MEAS UREMENT FOR WOOD

TREE

CALORIFIC VALUE

Hardwoods

beech, oak, locust

2100 kWh/stcm

birch 1900 kWh/stcm

sycamore 1900 kWh/stcm

Softwoods

Douglas r, pine 1700 kWh/stcm

larch 1700 kWh/stcm

spruce, r 1500 kWh/stcm

1 solid cubic metre – 1 scm

1 stacked cubic metre/
stere – 1 stcm

1 loose cubic
metre – 1 lcm

1 fm0.7fm0.5 fm

smoke pipe

cladding

heat reser­voir

glass door combus-

tion
chamber

handle

base

4.3 GENERAL SA FETY
INSTRUCTIONS

• Never leave children alone or unat­tended at a burning replace.

• Teach your children how to behave
properly and operate safely the re­place.

• Every stove gets hot when red: risk
of burning!

• Avoid touching the outside surfaces
when the stove is operating.

• Do not burn refuse or painted wood.

• Dispose of the ashes only after they
have cooled completely.

• Inform your specialised dealer with­out delay of defect gaskets.

• Observe the information in our oper­ating instructions and make a proac­tive contribution to re prevention
and the protection of our environ­ment.

4.4 CHIMNEY SAFET Y

INSTRUCTIONS

The condition and functionality of
your chimneys must be inspected by
a chimney sweep or specialist before
the Tonwerk storage heating stove is
installed.

This will provide the optimal condi­tions for trouble-free heating.

C + D

4.2

SAFETY DISTANCES TO SWIVELLING TONWERK STORAGE

HEATING STOVES :

T-LOFT, TOPOLINO

Safety distance A

The side and rear panels must be no closer
than 10 cm to ammable materials

Safety distance B

Smoke pipes must be no closer than
20 cm to ammable materials

Safety distance C+D

The distance over the whole swivelling
angle must be no less than 50 cm

Safety distance E

A minimum distance of 80 cm applies to
the whole swivelling range

Safety distance F

The minimum distance from the ceiling
is 50 cm

Safety distance A

The side and rear panels must be no closer
than 10 cm to ammable materials

Safety distance B

Smoke pipes must be no closer than
20 cm to ammable materials

Safety distance C + D

Flammable oor materials must be
no closer than 50 cm to the front and
30 cm to the sides

Safety distance E

Firing chamber apertures must be no
closer than 80 cm to ammable mate­rials within the radiation zone

Safety distance F

The minimum distance from the ceiling
is 50 cm

4.1 SAFET Y DISTANCES TO FIXED TONWERK STORAGE
HEATING STOVES: T-LOFT, TOPOLINO

4. FIRE PROTECTION

The national and European standards, the local and building legislation, and the
re safety terms and conditions must be observed without condition.
Your chimney sweep or Tonwerk partner company will be pleased to inform you.

5. OPERATING INSTRUCTIONS

5.2 ABOUT THE STOVE

What’s what?

5.1 BEFORE FIRING THE
STOVE FOR THE FI RST
TIME

Dear Customer,

You have now been instructed by one
of our specialised dealers on how
to re your Tonwerk storage heating
stove.

In these operating instructions we
wish to set down each step that you
must take if you are to encounter no
problems when operating your Ton­werk storage heating stove.

Read through these operating instruc­tions carefully and keep them in a safe
place. Your specialised dealer will be
pleased to assist you with any ques­tions you may have.

5.3.1 WHEN THE STOVEPIPE
PAINT DRIES

When the stove is red for the rst few
times the paint on the stovepipe emits
an odour when it dries.
Make sure that the combustion cham­ber is completely lled. The Tonwerk
storage heating stove then reaches
its optimal operating temperature and
the paint dries faster.
Also make sure the room is well venti­lated during this phase.

5.3.2 VENT PIPE AND VEN­ TILATING SYSTEM

Extractor hoods and ventilating sys­tems can affect the operation of your
Tonwerk storage heating stove.
Please make sure that there is ade­quate incoming air for multiple instal­lations.

5.3 GENERAL INFORMATION

5.3.3 HEATING IN THE TRANSITION TIME
AND IN DIFFICULT CONDITIONS

In damp or foggy weather, at outdoor temperatures from 15 °C, and during the tran­sition time you are advised to light a pilot re before ring the stove proper. This
serves to displace the cold, heavy air in the chimney and to create the right condi­tions for the optimal extraction of smoke.

This pilot re is lit with paper in the chimney’s inspection aperture until extraction
is assured.

5.3.4 PREPARATION S FOR FI RING

Have ready an adequate supply of chopped rewood, ecofriendly lighting aids, and
kindling. You are best storing the wood in a warm room for a number of days before
ring.

Design : GAAN Gabrie la Vetsch, André R iemens

A

A

D

D

C

E

E

A

A

A

A

B

B

F

F

7.1 CLEA NING THE WINDOW

6. FIRING THE STOVE

Place the rewood in the ring chamber. Place an ecofriendly lighting aid at the
centre and two handfuls of kindling over the top.
Bear in mind that the stove must be lled with small pieces of chopped wood 33 cm
in length. If you have a supply of mixed wood types, you can burn these together.

Now ignite the lighting aid and lock the door.
The wood burns from top to bottom.

IMPORTANT

Only when there is a strong blaze does the wood release its whole energy that can
then be absorbed by the storage stone.

7. CLEANING AND CARING FOR YOUR STOVE

When the stove is used regularly the ashes should be emptied once or twice weekly. Empty these only when the stove has cooled
completely!
Rough surfaces on the outer cladding can be vacuumed off with an upholstery attachment. Polished surfaces are cleaned with a
spray-wet cloth. The provided cleaning stone is used to remove stubborn soiling. Under no circumstances must you use hard brushes
or chemical cleaning agents. The optimal functionality can be assured only when the chimney, stovepipe, and stove are cleaned at
least once a year.

If necessary clean the inside of the window with a moist cloth and some ashes.
Repeat for stubborn soiling or use a special ue window cleaner.

When dirt has collected between the two panes remove the two screws (1), open
up the panes, and clean these as described above.Close the panes and screw them
in place.

7.2 CLEANING THE SMOKE FLUE

Disengage the bar (1) on the metal panel and remove the combustion chamber cover.

TOPOLINO top connection TOPOLINO rear connection T-LOFT top connection

Now clea n the stovep ipe and the smoke flue and remove th e residue wi th a vacuum cleaner.
Return the elements to their initial positions and screw down the metal panel.

Make sure that the door handle is at or (combustion 45°): this ensures that the
rewood can burn cleanly and effectively.

The door handle at the same time controls the combustion air as well.

1 closed 2 position (combustion 45°) 3 open

IMPORTANT

Keep the door at (combustion 45°) duri ng the who le combusti on process. Only
when there is a str ong blaze does the wood release its w hole ener gy that can
then be absorbed by the storag e stone.

1

2

3

6.1 ADDING MORE WOO D – FOR MORE HE AT

If you want more heat s imply ad d anoth er two pieces of fir ewood wh ile the re
are eno ugh flames visible.

The added wood ignites within a few minutes and burns

from bottom to top.

IMPORTANT

Open the door s lowly : firs t jus t a ga p wid e so t hat t he pre ssure in th e fir ing
cham ber can equal ise. This helps to redu ce f lying ash. Onc e th e wo od h as
burn ed co mplete ly an d all flam es hav e ext inguis hed, move t he do or han dle
up t o the verti cal p ositio n and so cl ose of f the air s upply.
This preven ts the heat r eserv oir fro m cool ing to o quick ly. Your Tonwe rk sto r­age heati ng sto ve sta ys war m long er.

1

Lift off the cover plate.
Loosen the screws (1) on the metal panel, and take off the combustion chamber cover.

1

1

1

1

WE W ISH YOU MANY

PLEA SANT HOURS WITH

YOUR TONWE RK STOR-

AGE HEATI NG STOVE.

8. TIPS & TRICKS

Wood does not ignite when stove
is fired; fire just smoulders away;
fire extinguishes:

• move the door handle to 45°

• kindling unsuitable

• wood too damp

• rewood too thick

Heavy sooting in the firing
chamber; heavy sooting on the
window:

•

open the combustion air supply

• too little wood

• rewood damp or too thick

Smoke escapes from the stove:

• assure adequate extraction in
the chimney, light pilot re

•

provide for adequate supply of air

Your specialised dealer will be
pleased to assist you with any
further questions you may have.

9. WARRANTY

We grant a ve year warranty for your new Tonwerk storage heating stove. The
warranty period begins on the day the stove is installed and tested by the spe­cialised dealer. Warranty claims become valid when the purchase price for the
stove has been paid in accordance with the agreement and the warranty certi­cate has been completed and returned within thirty days to Tonwerk Lausen AG.
If one of these conditions is not fullled the minimum warranty of six months
applies.

9.1 WARRANT Y TERMS

• proper installation by a specialised dealer

• the storage heating stoves are handled in accordance with these operating
instructions and the safety instructions marked by this symbol:

• no continuous ring

• no overheating

• regular maintenance / cleaning (once a year)

• There must be no modications to the stove structure: these can cause
malfunctions and permanent damage

9.2 EXCLUDED FROM THE WARRANT Y

• wearing parts like gaskets, cast grate, reclay, and glass

• smoke and soot damage

• natural discoloration or deviating colours on the outer cladding

• cracks in the combustion chamber that have no effect on the safe functioning of
the Tonwerk storage heating stove

• damage incurred through failure to observe these operating instructions

• damage covered by an insurance policy or other agreement

!

GARANTIE ZERTIFIKAT

Wir gewähren für Ihren neuen Tonwerk
Speicherofen eine Garantie von 5 Jahren.
Die Garantielaufzeit beginnt mit dem Tag
der Inbetriebnahme durch den Fachhändler.

Der Garantieanspruch tritt dann in Kraft,
wenn der Kaufpreis für den Ofen vertrags­gemäß entrichtet ist und das Garantiez­ertifikat vollständig ausgefüllt innerhalb
30 Tagen an die Tonwerk Lausen AG
zurückgesendet wird.

Wird eine dieser Bedingungen nicht er­füllt, so gilt die Mindestgarantie von
6 Monaten.

CERTIFICAT DE GARANTI E

Nous vous apportons une garantie de 5 ans
pour votre poêle à accumulation neuf. La
période de garantie commence à courir à
partir de la date de mise en service par le
distributeur spécialisé.

Votre prétention à la garantie entre en
vigueur au moment où vous vous êtes
acquitté du prix d’achat du poêle fixé par
contrat, et si vous avez renvoyé dans un
délai de 30 jours à la Tonwerk Lausen AG
le certificat de garantie intégralement
rempli.

Si l’une de ces conditions n’est pas
respectée, o n appliquera une garantie
minimale de 6 m ois.

WARRANTY CERTIFIC ATE

We grant a ve year warranty for your
new Tonwerk storage heating stove. The
warranty period begins on the day the
stove is installed and tested by the special­ised dealer.

Warranty claims become valid when the
purchase price for the stove has been paid
in accordance with the agreement and the
warranty certificate has been completed
and returned within thirty days to Ton­werk Lausen AG.

If one of these conditions is not fullled
the minimum warranty of six months
applies.

CERTIFICATO DI GARANZIA

Per la vostra nuova stufa d’accumulo Ton­werk vi offriamo una garanzia di 5 anni. Il
periodo di garanzia ha inizio il giorno della
messa in funzione da parte del rivenditore
specializzato.

Il diritto alla garanzia entra in vigore
quando il prezzo d’acquisto della stufa
è pagato conformemente al contratto e
il certificato di garanzia è rispedito com­pilato in tutte le sue parti entro 30 giorni
a Tonwerk Lausen AG.

Tonwerk Lausen ata, verrà applicata la
garanzia minima di 6 mesi.

Tonwerk Lausen AG

Hauptstrasse 74
CH-4415 Lausen

Telefon: [phone]
Fax: [phone]

[e-mail]

www.tonwerk-ag.com