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6220-TSG-DD
User Manual
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Tone Commander 6220-TSG-DD User Manual

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6220-TSG-DD
ISDN Telephone
User Guide
Contents
Introduction ......................................................................................... 1
General Features .............................................................................. 1
Models/Options ................................................................................. 1
Controls and Indicators ..................................................................... 3
Operation ............................................................................................. 5
Placing a Call .................................................................................... 5
Answering a Call ............................................................................... 7
Bridging a Shared Call Appearance ................................................. 7
Displaying Call Appearance Information ...........................................8
Holding Calls ..................................................................................... 8
Transferring Calls .............................................................................. 9
Conferencing Calls ............................................................................9
Using the Call Log ........................................................................... 12
Adjusting the Receive Volume ........................................................ 16
User Options ..................................................................................... 17
Tone Commander 6220-TSG-DD User Guide i
Appendix A User Options Menu Tree .......................................... 35
Appendix B Warranty and Service ............................................... 37
Appendix C UL/FCC Statements .................................................. 38
ii Tone Commander 6220-TSG-DD User Guide
Introduction
General Features
Tone Commander 6220-TSG-DD ISDN Telephones are easy to use multiline terminals with advanced automatic setup capabilities. These models have been TSG-6 certified by the National Telecommunications Security Working Group (NTSWG) to ensure on-hook security measures. In addition, the speakerphone circuitry has been removed and all automatic call origination and answering functions have been disabled. The phones do not provide voice encryption on an active call.
S/T and U interface models are available with 20 call appearances. An external NT1 Network Termination, such as Tone Commander’s NT1B­300TC, is required for S/T models. The phones support Lucent 5ESS Custom ISDN and National ISDN on a variety of network platforms.
Features of the 6220T-TSG-DD include:
x TSG-6 Certified for use in
SCIF areas
x AutoSPID and
Parameter Download
x Call Log x Message Waiting Indication x Call Timer x Flexible Ringing Options x Last Number Redial x Ringing Control for Shared Lines x Speed Dial x Desktop or Wall Mounting x Direct Station Select x Tilt Display
x Call Directory
x Automatic Switch Type
Detection
Models/Options
Two 6220-TSG-DD ISDN telephone models are available; they differ in the type of ISDN connection. Models are identified on the bar
code/serial number label on the bottom of the phone.
The 6220T-TSG-DD model requires an external NT1 Network Termination, such as Tone Commander’s NT1B-300TC. Two S/T telephones can share a single ISDN line in a multi-point arrangement.
The 6220U-TSG-DD model includes a built-in NT1, allowing direct connection to the ISDN line without an external NT1.
Tone Commander 6220-TSG-DD User Guide 1
Options include the 6030X Button Expansion Module, which adds 30 multifunction keys, and the 6002TA Analog Port Terminal Adapter for interfacing with an analog telephone device, such as an STU-III telephone.
Both models are supplied with the TSG-DD1 Disconnect Device, which completely disconnects the ISDN line from the phone when power is not applied.
TSG-6 Certification Numbers
6220T-TSG-DD ...................... TSG-5S0605-2TC
6220U-TSG-DD ...................... TSG-5S0605-1TC
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Controls and Indicators
Call Setup Done More
Vol
Vol
Mute
Spkr
1
HI
G
4
PQRS T
7
ABC
JKL
OPER
DEF
2
3
MNO
6
5
WXYZ
UV
8
9
0
Message
Tran
Conf
Drop
Hold
1) Display – shows the call state, caller ID, dialed digits, network call
control messages, and elapsed time during calls. When not on a call, the date, time of day, and softkey options are displayed.
The viewing angle can be adjusted by tilting the display, then changing the contrast (page 32).
2) Softkeys – select the function displayed above the key on the
second line of the display.
3) Call Key – selects the Call Identification Display, Call Log, and Call
Directory modes (pages 8, 12, and 15).
4) Setup Key – enters Setup Mode (page 17).
5) Done Key – exits the current menu, saves any changes made, and
returns to the previous menu options.
6) More
Key – cycles through the menu option groups in Setup
Mode.
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7) Message Waiting Indicator – a bright red indicator is lit when
messages are waiting, controlled by the network (page 11).
8) Multifunction Keys – select call appearances, activate network
features, or dial personal speed dial numbers. Red and green indicators on the keys show call appearance and feature status. The optional 6030X Button Expansion Module provides 30 additional multifunction keys.
Call Appearance State Indication
Idle
Call Ringing
In Use by You
On Hold by You
In Use at Another Terminal
or an Activated Feature
On Hold at Another Terminal
Green – on steady
OFF
Green – flashing
Green – winking
Red – on steady
Red – winking
9) Vol (Volume) Keys – adjust the receiver volume when on a call;
adjust the ringer volume when on-hook (page 16).
10) Mute Key – mutes the handset microphone. A red indicator on the
key is lit when mute is active.
11) Spkr (Speaker) Key – disabled.
12) Dial Pad – dials telephone numbers, and sends DTMF tones to
external equipment such as voice mail systems. The dial pad is also used for number entry during setup.
13) Tran (Transfer) Key – places the current call on hold, and selects
an idle call appearance for transferring the call. A second press completes a transfer (page 9).
14) Conf (Conference) Key – adds other parties to a conference call
(page 9).
15) Drop Key – removes the last party added to a conference call, or
disconnects you from a call and returns new dial tone when not in conference mode (page 10).
16) Hold Key – places a call on hold (page 8).
17) Handset Jack – a jack on the side of the telephone connects to the
handset.
4 Tone Commander 6220-TSG-DD User Guide
Operation
Placing a Call
Selecting a Call Appearance
If the Call Preference option (page 30) is set to Idle or Ringing, your telephone will automatically select an idle call appearance when you go off-hook, if the phone is not ringing.
Automatic Call Appearance Selection
Lift the handset to select an idle call appearance.
Manual Call Appearance Selection
Press an idle (unlit) call appearance key.
Dialing
Dial the number with the dial pad. The dialed number will be displayed briefly, then the network
will confirm the dialed digits in the display. The call duration timer begins when you are connected.
Last Number Redial
The Redial feature dials the last number that was dialed with the dial pad or a Speed Dial key. Digits dialed after a call is connected are not saved.
Select REDIAL to redial the last number.
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Dialing from the Call Log – refer to page 12.
Dialing from the Call Directory – refer to page 15.
Using Speed Dial Keys
Speed Dial keys automatically dial a series of up to 24 digits when pressed, if you are off-hook on an idle line. If you are already on a call, the digits will be dialed using DTMF tones on that call.
Use Speed Dial keys to dial frequently-called numbers, to activate network features that include a directory number, and to speed up dialing of access numbers for voice mail, auto attendant, and similar systems.
Any unused multifunction key can be programmed as a Speed Dial key – see page 22.
Press a Speed Dial key to dial a number. The dialed digits will be shown in the display.
Using DSS Keys
DSS keys are a special type of Call Appearance/Directory Number keys that are programmed with speed dial numbers to provide Direct Station Selection. When the call appearance is idle or busy, DSS keys act like Speed Dial keys, to call a station. When ringing, DSS keys act like CA/DN keys, to answer a call.
Press an idle DSS key to dial the selected station number. If the station associated with the DSS key is ringing, the call
appearance will be answered.
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Answering a Call
When a call is ringing, the display will show the calling number (if available) and the called number.
Lift the handset to answer the ringing call shown in the display.
Call Preference
If the Call Preference option (page 30) is set to Ringing, your telephone will automatically answer the ringing call shown in the display when you lift the handset.
Ringing Control
The Ringing Control option (page 29) determines how calls ring at your telephone. Individual call appearances can be set to always ring, never ring, or ring after a delay.
Bridging a Shared Call Appearance
You can bridge (connect to) an active call on a call appearance that is shared with other terminals, unless call privacy is enabled at the network.
Lift the handset.
Press the busy (red) Call Appearance key for the call you want to bridge.
The call duration timer begins when you are connected to the call.
To disconnect from the call, replace the handset. The other parties will remain connected.
Tone Commander 6220-TSG-DD User Guide 7
Displaying Call Appearance Information
Call
Press the Call key.
Select ID (Shortcut – you can skip this step and immediately press Call Appearance keys).
Press Call Appearance keys. Network call information will be displayed for currently active
keys. "NO CALL INFORMATION" and the assigned directory
number, if available, will be displayed for idle keys.
Done
Press the Call or Done key when finished.
Holding Calls
Press the Hold key or another Call Appearance key to place the currently connected call on hold.
The held call appearance indicator will wink with a green light.
Press the held Call Appearance key to return to the call.
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Transferring Calls
Use this feature to transfer an active call to another party.
Press the Tran key while in an active call. The current call is placed on hold, and an idle call appearance
is automatically selected. The Tran indicator flashes (on some network switch types, the Conf indicator may light instead of the Tran indicator).
Dial the party you want to transfer the call to with the dial pad or a Speed Dial key.
Wait until the called party answers to announce the call, or transfer it immediately before the called party answers.
Press the Tran key again to complete the transfer.
DSS Transfer
While on an active call, press the Tran key.
Press the DSS key for the destination party.
Press the Tran key to complete the transfer.
Conferencing Calls
You can initiate multi-party conference calls. Conferences are limited to 3 or 6 parties, depending on your network configuration.
Conferencing a New Call
Press the Conf key while on an active call. The current call is placed on hold and an idle call appearance
is automatically selected. The Conf indicator lights.
Dial the party you wish to add to the conference.
After the added party answers, press the Conf key to conference all parties together.
Repeat the above steps to add another party.
Tone Commander 6220-TSG-DD User Guide 9
Conferencing a Held Call
Press the Conf key while you are on an active call with another call on hold.
The current call is placed on hold and an idle call appearance is automatically selected. The Conf indicator lights.
Press the Call Appearance key for the held call you wish to add to the conference.
Press the Conf key to conference all parties together.
Repeat the above steps to add another party.
Dropping the Last Party
Press the Drop key to remove the last party added to a conference.
Terminating a Conference
Replace the handset to terminate a conference, removing yourself and all other parties.
Depending on your network configuration, other parties in the conference may remain connected or be disconnected.
10 Tone Commander 6220-TSG-DD User Guide
Using Network Features
Feature Activator keys access features provided by the telephone network. A feature is active when the key’s red indicator is on.
Some commonly available features are listed below. Consult your service provider for more information.
Call Forwarding
Forwards ringing calls to another number. When the Call Forward key indicator is lit, incoming calls will be forwarded.
Privacy
Prevents other users from bridging on your active call.
Group Call Pickup
Answers a call ringing at another telephone in your workgroup.
Directed Call Pickup
Answers a call ringing at a specified telephone.
Automatic Callback (Recall)
Calls you when a dialed busy station becomes idle, then redials the station when you answer.
Message Waiting
Lights the Message Waiting Indicator on your telephone when you have a voice mail message. Voice mail services are provided by
your telephone company; consult your service provider for the access number and operation instructions.
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