Tomura PS-9304HE, PS-9316HE, PS-9308HE User Manual

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DVR User Manual
PS-9304HE PS-9308HE
PS-9316HE
For H.264 4/8/16-channel digital video recorder
All rights reserved
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CAUTION
Please read this user manual carefully to ensure that you can use the device correctly and safely We do not warrant all the content is correct. The contents of this manual are subject to change without notice This device should be operated only from the type of power source indicated on the marking label. The voltage of the power
must be verified before using the same. Kindly remove the cables from the power source if the device is not to be used for a long period of time.
Do not install this device near any heat sources such as radiators, heat registers, stoves or other devices that produce heat Do not install this device near water. Clean only with a dry cloth Do not block any ventilation openings and ensure proper ventilation around the machine Do not power off the DVR when the device is functioning. The correct operation to shut down the DVR is to stop recording,
use “shut-down” button from the menu, and switch off the main power.
This machine is for indoor use only. Do not expose the machine in rain or moist environment. In case any solid or liquid get
inside the machine‟s case, please turn off the device immediately and get it checked by a qualified technician.
Do not try to repair the device by yourself without technical aid or approval. When this product is in use, the relevant contents of Microsoft, Apple and Google will be involved in. The pictures and
screenshots in this manual are only used to explain the usage of our product. The ownerships of trademarks, logos and other intellectual properties related to Microsoft, Apple and Google shall belong to the above-mentioned companies.
This manual is suitable for 4/8/16-channel digital video recorders. All examples and pictures used in the manual are from
16-channel DVR.
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Table of Contents
1 Introduction .......................................................................................................................................... 1
1.1 DVR Introduction ........................................................................................................................................................ 1
1.2 Main Features ................................................................ ............................................................................................ 1
2 Hardware Installation ........................................................................................................................... 4
2.1 Install Hard Drive &DVD Writer ................................................................................................................................... 4
2.1.1 Install Hard Drive ................................................................................................................................................................................. 4
2.1.2 Install DVD Writer ................................................................................................................................................................................ 5
2.2 Front Panel Descriptions ............................................................................................................................................ 5
2.3 Rear Panel Instructions .............................................................................................................................................. 6
2.4 Remote Controller .................................................................................................................................................... 10
2.5 Control with Mouse ................................................................................................................................................... 12
2.5.1 Connect Mouse ................................................................................................................................................................................. 12
2.5.2 Use Mouse ........................................................................................................................................................................................ 12
3 Basic Function Instruction ................................................................................................................. 14
3.1 Startup & Shutdown .................................................................................................................................................. 14
3.1.1 Startup .............................................................................................................................................................................................. 14
3.1.2 Shutdown .......................................................................................................................................................................................... 14
3.2 Login ........................................................................................................................................................................ 15
3.3 Live Preview ............................................................................................................................................................. 15
3.3.1 Live Playback .................................................................................................................................................................................... 15
4 Main Menu Setup Guide ..................................................................................................................... 17
4.1 Basic Configuration .................................................................................................................................................. 18
4.1.1 System .............................................................................................................................................................................................. 18
4.1.2 Date & Time ...................................................................................................................................................................................... 19
4.1.3 DST .................................................................................................................................................................................................. 19
4.2 Live Configuration .................................................................................................................................................... 20
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4.2.1 Live ................................................................................................................................................................................................... 20
4.2.2 Main Monitor ..................................................................................................................................................................................... 21
4.2.3 Spot .................................................................................................................................................................................................. 21
4.2.4 Mask ................................................................................................................................................................................................. 22
4.3 Record Configuration ................................................................................................................................................ 23
4.3.1 Enable .............................................................................................................................................................................................. 23
4.3.2 Record Bitrate ................................................................................................................................................................................... 23
4.3.3 Time .................................................................................................................................................................................................. 24
4.3.4 Stamp ............................................................................................................................................................................................... 24
4.3.5 Recycle Record ................................................................................................................................................................................. 25
4.3.6 Snap ................................................................................................................................................................................................. 26
4.4 Schedule Configuration ............................................................................................................................................ 26
4.4.1 Schedule ........................................................................................................................................................................................... 26
4.4.2 Motion ............................................................................................................................................................................................... 27
4.4.3 Sensor .............................................................................................................................................................................................. 27
4.5 Alarm Configuration .................................................................................................................................................. 28
4.5.1 Sensor .............................................................................................................................................................................................. 28
4.5.2 Motion ............................................................................................................................................................................................... 29
4.5.3 Video Loss ........................................................................................................................................................................................ 31
4.5.4 Other Alarm ....................................................................................................................................................................................... 32
4.5.5 Alarm Out .......................................................................................................................................................................................... 32
4.6 Network Configuration .............................................................................................................................................. 33
4.6.1 Network ............................................................................................................................................................................................. 33
4.6.2 Sub-stream ....................................................................................................................................................................................... 33
4.6.3 Email................................................................................................................................................................................................. 34
4.6.4 Server ................................................................ ............................................................................................................................... 35
4.6.5 Other Settings ................................................................................................................................................................................... 35
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4.7 User Management Configuration .............................................................................................................................. 37
4.8 P.T.Z Configuration ................................................................................................................................................... 39
4.9 Advanced ................................................................ ................................................................................................. 41
4.9.1 Reset ................................................................................................................................................................................................ 42
4.9.2 Import/Export ..................................................................................................................................................................................... 42
4.9.3 Block/Allow list................................................................................................................................................................................... 42
5 SearchPlayback & Backup ............................................................................................................. 43
5.1 Time Search ............................................................................................................................................................. 43
5.2 Event Search............................................................................................................................................................ 44
5.3 File Management...................................................................................................................................................... 45
5.4 Search by Image ...................................................................................................................................................... 46
5.5 Backup ..................................................................................................................................................................... 47
6 Manage DVR ....................................................................................................................................... 48
6.1 Check System Information ........................................................................................................................................ 48
6.1.1 System Information ............................................................................................................................................................................ 48
6.1.2 Event Information .............................................................................................................................................................................. 48
6.1.3 Log Information ................................................................................................................................................................................. 48
6.1.4 Network Information ........................................................................................................................................................................... 48
6.1.5 Online Information ............................................................................................................................................................................. 48
6.1.6 Record Information ............................................................................................................................................................................ 49
6.2 Manual Alarm ........................................................................................................................................................... 49
6.3 Disk Management .................................................................................................................................................... 49
6.4 Upgrade ................................................................................................................................................................... 50
6.5 Logoff ....................................................................................................................................................................... 50
7 Remote Surveillance .......................................................................................................................... 51
7.1 IE Remote Surveillance ............................................................................................................................................ 51
7.1.1 On LAN ............................................................................................................................................................................................. 51
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7.1.2 On WAN ............................................................................................................................................................................................ 51
7.2 Remote Surveillance through Apple PC .................................................................................................................... 53
7.2.1 On LAN ............................................................................................................................................................................................. 54
7.2.2 On WAN ............................................................................................................................................................................................ 56
7.3 Remote Preview ................................................................ ....................................................................................... 57
7.4 Remote Playback & Backup ..................................................................................................................................... 60
7.4.1 Remote Playback .............................................................................................................................................................................. 60
7.4.2 Remote Backup ................................................................................................................................................................................. 65
7.5 Remote System Configuration .................................................................................................................................. 66
7.6 Tools ........................................................................................................................................................................ 67
7.7 Remote Information ................................................................................................ .................................................. 67
8 Mobile Surveillance ............................................................................................................................ 69
8.1 By Phones with Windows Mobile OS ........................................................................................................................ 69
8.2 By Phones with Symbian OS .................................................................................................................................... 70
8.3 By Phones with Iphone OS ....................................................................................................................................... 72
8.4 By Phones with Android OS ...................................................................................................................................... 80
8.5 By Phones with Blackberry OS ................................................................ ................................................................. 86
Appendix A FAQ.................................................................................................................................... 92
Appendix B Calculate Recording Capacity ......................................................................................... 99
Appendix C Compatible Devices ....................................................................................................... 100
Appendix D 4-CH Specifications ........................................................................................................ 102
Appendix E 8-CH Specifications ........................................................................................................ 103
Appendix F 16-CH Specifications ...................................................................................................... 104
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1 Introduction
1.1 DVR Introduction
This model DVR (Digital Video Recorder) is designed especially for CCTV system. It adopts high performance video processing chips and embedded Linux system. Meanwhile, it utilizes many most advanced technologies, such as standard H.264 with low bit rate, Dual stream, SATA interface, VGA output mouse supported, IE browser supported with full remote control, mobile view(by phones), etc., which ensure its powerful functions and high stability. Due to these distinctive characteristics, it is widely used in banks, telecommunication, transportation, factories, warehouse, and irrigation and so on.
1.2 Main Features
COMPRESSION FORMAT
Standard H.264 compression with low bit rate and better image quality
LIVE SURVEILLANCE
Support HD VGA output Support channel security by hiding live display Display the local record state and basic information Support USB to make full control
RECORD MEDIA
Support two SATA HDD to record for a longer time without any limitation
BACKUP
Support USB 2.0 devices to backup Support built-in SATA DVD writer to backup Support saving recorded files with AVI standard format to a remote computer through internet
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RECORD & PLAYBACK
Record modes: Manual, Schedule, Motion detection and Sensor alarm recording Support full D1 real time recording Support recycle after HDD full Resolution, frame rate and picture quality are adjustable 128MB for every video file packaging 4 audio channels available Two record search mode: time search and event search Support 4/8/16 screen playback simultaneously Support deleting and locking the recorded files one by one Support remote playback in Network Client through LAN or internet
ALARM
1 channel alarm output and 4/8/16 channel alarm input available Support schedule for motion detection and sensor alarm Support pre-recording and post recording Support linked channels recording once motion or alarm triggered on certain channel Support linked PTZ preset auto cruise and track of the corresponding channel
PTZ CONTROL
Support various PTZ protocols Support 128 PTZ presets and 8 auto cruise tracks Support remote PTZ control through internet
SECURITY
Customize user right: log search, system setup, two way audio, file management, disk management, remote login, live
view, manual record, playback, PTZ control and remote live view
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Support 1 administrator and 63 users. Support event log recording and checking, events unlimited
NETWORK
Support TCP/IP, DHCP, PPPoE, DDNS protocol Support IE browser to do remote view Support setup client connection amount Support dual stream. Network stream is adjustable independently to fit the network bandwidth and environment. Support picture snap and color adjustment in remote live Support remote time and event search, and channel playback with picture snap Support remote PTZ control with preset and auto cruise Support remote full menu setup, changing all the DVR parameters remotely Support mobile surveillance by smart phones , symbian, WinCE, Iphone or Gphone, 3G network available Support CMS to manage multi devices on internet
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2 Hardware Installation
Notice: Check the unit and the accessories after getting the DVR.
Please don‟t power up the unit till the physical installation is complete.
2.1 Install Hard Drive &DVD Writer
2.1.1 Install Hard Drive
Notice: 1. 4-ch and 8-ch DVR connect to two SATA hard drives or one SATA hard drive plus one Writer; 16-ch DVR connects
three SATA hard drives or two hard drives plus one DVD Writer. Please use the hard drive the manufacturers recommend specially for security and safe fieldplease refer to Appendix C Compatible Devices 3.
2. Please calculate HDD capacity according to the recording setting. Please refer to “Appendix B Calculate Recording Capacity”.
Step1: Unscrew and Open the top cover Step2: Connect the power and data cables. Place the HDD onto the bottom case as Fig 2-1. Step3: Screw the HDD as Fig 2-2.
Note: For the convenience to install, please connect the power and data cables firstly, and then screw to fix.
Fig 2-1 Connect HDD Fig 2-2 Screw HDD
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2.1.2 Install DVD Writer
Notice: 1. The writers must be the compatible devices we recommend. Please refer to “Appendix C Compatible Devices”
2. This device is only for backup.
Step1: Unscrew and Open the top cover. Step2: Connect the power and data cables. Place the DVD writer onto the bottom case as Fig 2-3. Step3: Screw the DVD writer as Fig 2-4
Fig 2-3 Connect the DVD Writer Fig 2-4 Screw the Writer
2.2 Front Panel Descriptions
Notice: The front panel descriptions are only for reference; please make the object as the standard.
Item
Type
Name
Description
1
Work state
indicator
Power
Power indicator, when connected , the light is blue
HDD
The light turns blue when writing/ reading HDD, the light is blue
Net
The light turns blue when it is able to access the network
Backup
The light turns blue when backing up files and data.
Play
The light turns blue when playing video
REC
The light turns blue when recording
2 MENU/+
1. Enter menu in live 2. Increase the value in setup
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Item
Type
Name
Description
Compound
button
BACKUP/-
1. Decrease the value in setup 2. Enter backup mode in live
RECORD/FOCUS
1. Record manually 2. FOCUS function enables at PTZ mode.
REW/SPEED
1. Rewind key 2. SPEED function enables at PTZ mode
SEARCH/ZOOM
1. Enter search mode 2.ZOOM function enables at PTZ mode.
PLAY /IRIS
1. Enter play interface . IRIS function enables at PTZ mode
FF/ P.T.Z.
1. Fast forward 2. Enter PTZ mode in live
STOP/ESC
1. Quit play mode 2. Exit the current interface or status
3
Digital button
1-9
Input number 1-9 or choose camera
0/10+
Input number0, 10 and the above number together with other digital keys
4
Input
button
Direction button
Change direction to select items
Multi-screen
Change screen display mode like1/4/9/16 channel
Enter button
Confirm selection
5
IR receiver
IR
For remote controller
6
USB
USB port
To connect external USB devices like USB flash, USB HDD for backup or update firmware; or connect to USB mouse
2.3 Rear Panel Instructions
The rear Panel interface for 4-ch is shown as Fig 2-5:
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Fig 2-5 Rear Panel for 4-ch
Item
Name
Description
1
P/Z
Connect to speed dome
2
K/B
Connect to keyboard
3
ALARM IN
Connect to external sensor1-4
4
HDMI port
Connect to high-definition display device (optional)
5
NET
Network port
6
VGA port
VGA output, connect to monitor
7
Video out
Connect to monitor
8
Audio in
4 CH Audio input
9
POWER switch
Power on/off
10
+ 5V and GND
+5 V and Grounding
11
ALARM OUT
1-ch relay output. Connect to external alarm.
12
USB port
To connect external USB devices like USB flash, USB HDD for backup or update firmware; or connect to USB mouse
13
Spot out
Connect to monitor as an AUX output channel by channel. Only video display, no menu show
14
Video in
Video input channels from 1-4
15
Audio out
Audio output, connect to the sound box
16
POWER INPUT
DC12V
17
FAN
For cooling the device
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The rear Panel interface for 8-ch is shown as Fig 2-6:
Fig 2-6 Rear Panel for 8-ch
Item
Name
Description
1
P/Z
Connect to speed dome
2
K/B
Connect to keyboard
3
ALARM IN
Connect to external sensor1-8
4
HDMI port
Connect to high-definition display device (optional)
5
NET
Network port
6
VGA port
VGA output, connect to monitor
7
Video out
Connect to monitor
8
Video in
Video input channels from 1-8
9
Audio in
4 CH Audio input
10
Power switch
Power on/off
11
+ 5V and GND
+5 V and Grounding
12
ALARM OUT
1-ch relay output. Connect to external alarm.
13
USB port
To connect external USB devices like USB flash, USB HDD for backup or update firmware; or connect to USB mouse
14
Spot out
Connect to monitor as an AUX output channel by channel. Only video display, no menu show
15
Audio out
Audio output, connect to the sound box
16
POWER INPUT
DC12V
17
FAN
For cooling the device
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The rear Panel interface for 16-ch is shown as Fig 2-7:
Fig 2-7 Rear Panel for 16-ch
Item
Name
Description
1
P/Z
Connect to speed dome
2
K/B
Connect to keyboard
3
ALARM IN
Connect to external sensor1-16
4
HDMI port
Connect to high-definition display device (optional)
5
NET
Network port
6
VGA port
VGA output, connect to monitor
7
Video out
Connect to monitor
8
Video in
Video input channels from 1-16
9
Audio in
4 CH Audio input
10
Power Switch
Power on/off
11
FAN
For cooling the device
12
+ 5V and GND
+5 V and Grounding
13
ALARM OUT
1-ch relay output. Connect to external alarm.
14
USB port
To connect external USB devices like USB flash, USB HDD for backup or update firmware; or connect to USB mouse
15
Spot out
Connect to monitor as an AUX output channel by channel. Only video display, no menu show
16
Audio out
Audio output, connect to the sound box
17
POWER INPUT
DC12V
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2.4 Remote Controller
It uses two AAA size batteries.
Open the battery cover of the Remote Controller. Place batteries. Please take care of the polarity (+ and -). Replace the battery cover.
Fig 2-8 Remote Controller
Item
Name
Function
1
Power Button
Soft switch off to stop firmware running. Do it before power off.
2
INFOR Button
Get information about the DVR like firmware version, HDD information
3
REC Button
To record manually
4
Digital Button
Input digital or choose camera
5
Multi Screen Button
To choose multi screen display mode
6
SEARCH Button
To enter search mode
7
MENU Button
To enter menu
8
ENTER Button
To confirm the choice or setup
9
Direction Button
Move cursor in setup or pan/title PTZ
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Item
Name
Function
10
+/- Button
To increase or decrease the value in setup
11
Playback Control Button
To control playback, Fast forward/rewind/stop/single frame play
12
AUDIO Button
To enable audio output in live mode
13
Auto Dwell Button
To enter auto dwell mode
14
BACKUP Button
To enter backup mode
15
PTZ Control Button
To control PTZ camera: Move camera/zoom/focus/iris/speed control
Note: Key points to check in case the remote doesn‟t work.
1. Check batteries polarity.
2. Check the remaining charge in the batteries.
3. Check IR controller sensor for any masking.
4. Check the ID of the remote with respect to the DVR. If it still doesn't work, please try using a good known remote, or contact your dealer. The interface of remote controller is shown in Fig 2-8 Remote Controller.
Operation processes with remote controller to control multi-DVR
The default device ID of the DVR is 0. It‟s not necessary to reset the device ID when a remote is to be used to control a single DVR. However when controlling multiple DVRs with multiple remote controllers, you would need to configure the device ID, please refer to below steps:
Activate remote controller to control the DVR: Turn the IR sensor of the remote controller towards the IR receiver on the front
panel, press the number key 8 twice on the remote, then input device ID of the DVR to be controlled (Range from: 0-65535; the default device ID is 0) and press ENTER to confirm.
You can check the device ID of a DVR from System SetupBasicDevice ID. You can also set multiple DVRs with the same
device ID however this can cause interference if the DVRs are kept close to each other.
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2.5 Control with Mouse
2.5.1 Connect Mouse
It supports USB mouse through the ports on the rear panel.
Notice: If mouse is not detected or doesn't work, check below steps:
1. Make sure the mouse is plugged in the USB mouse port not the USB port on the front panel.
2. Try with a good know mouse.
2.5.2 Use Mouse
During live:
Double-click on any camera window for the full screen mode. Double-click again to return to the previous screen mode. Right click to reveal the control menu on the screen. Right click to hide the control menu.
In Configuration:
Click to enter a particular option. Right click to cancel the option or to return to the previous menu. In order to input a value in a particular screen, move cursor to the input box and click. An input window will appear as Fig 2-9. It supports digits, alphabets and symbols as inputs. Click Shift button to input Capital letters and symbols; click Shift button again to return.
You can change some values using the mouse wheel, such as time. Move cursor onto the value and roll the wheel when the
value blinks.
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Fig 2-9 Digital Numbers and Letters Input Window
It supports mouse drag. For e.g. setting up motion detection area, click customized, hold down the left button and drag to set motion detection area.
Setting up Schedule: hold left button and drag to set schedule time.
In Playback:
Click to choose the options. Right click to return to live mode.
In Backup:
Click to choose the options. Right click to return to previous picture.
In PTZ Control:
Click left button to choose the buttons to control the PTZ. Click right button to return to live.
Note: Mouse is the default tool for all operations unless an exception, as indicated.
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3 Basic Function Instruction
3.1 Startup & Shutdown
Please make sure all the connections are done properly before you power on the unit. Proper startup and shutdown are crucial to expanding the life of your DVR.
3.1.1 Startup
Step1: Connect with the source power.
Step2: The device will boot and the power LED would turn blue. Step3 A WIZZARD window will be pop-up and show some information about time zonetime setupnetwork configuration, record configuration and disk management. User can setup here and refer to the concrete setup steps from the corresponding
chapters. If users don‟t want to setup Wizard, please click Exit button to exit.
Note: This DVR can only display options on either VGA monitor or BNC monitor at a given point of time, if there is live image display without menu options then please check if there is display on other device/monitor, or long press ESC key to wait for login dialog box to appear. Long press ESC key can switch the output between BNC and VGA
3.1.2 Shutdown
You can shut down the device by using IR remote controller and mouse.
By IR remote controller:
Step1: Press Power button. This will bring up a shutdown window. The unit will shut down by clicking OK button. Step2: Disconnect the power
By mouse:
Step1: Enter into Menu and select “Shut Down” icon. This will take you to a shutdown window. Step2: Click OK. Then the unit will power off after a while.
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Step3: Disconnect the power
3.2 Login
User can login or log off the DVR system. Once logged off the user cannot do any other operation except changing the multi-screen display. Notice: The default user name and password is “admin” and 123456” For complete operational steps for changing password, adding or deleting users please refer to section 4.7 User Management Configuration.
Fig 3-1 Login
3.3 Live Preview
Fig 3-2 Live Preview Interface
3.3.1 Live Playback
Click Play button to play the record. Refer to Figure3-3. User can do complete operation by clicking the buttons on screen.
Symbol
Meaning
Green
Manual record
Yellow
Motion detection record
Red
Sensor Alarm record
Blue
Schedule record
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Fig 3-3 Live Playback
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4 Main Menu Setup Guide
Right click or press ESC button on the front panel to display the menu toolbar on the bottom of the screen. Refer to Fig 4-1:
Fig 4-1 Main Menu Toolbar Click icon to select a channel and then click button to select another channel so that picture-in-picture effect will be displayed.
Dwell: Dwell means to display live images from different cameras in a sequence. The images may be displayed as a single channel or in a grid fashion from different cameras. Dwell mode is enabled only when the chosen display mode is not able to display all the available cameras.
Color: If this button is enabled, you can adjust the color of live images. E-Zoom: Single channel large screen electronic amplification. Volume: Enable sound. PTZ: Click the PTZ button to control rotation position, speed and auto scan of the PTZ connected to the IP camera. Snap: Use this button to take snapshots. These pictures will automatically be saved in the HDD.
Record: Click this button to start/stop recording.
Playback: Click this button to playback the recorded files.
User can click button and drag it anywhere with the left mouse Click Menu button to pop up a window as Fig 4-2; you can also press MENU button on the front panel or operate with
remote controller to display the main menu. Clicking Setup icon will pop-up the configuration menu:
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Fig 4-2 System Setup
4.1 Basic Configuration
Basic configuration includes three sub menus: system, date & time and DST.
4.1.1 System
Step1: Enter into MenuSetupBasicSystem. Refer to Fig 4-3: Step2: In this interface you can setup the device name, device ID, video format, max network user, VGA resolution and language. The definitions for every parameters display as below: Device Name: The name of the device as it may display on the client end or on CMS, this would help the user to recognize the device remotely. Device ID: This ID is used to map the DVR with IR remote controller and speed dome cameras. Video Format: Two modes: PAL and NTSC. User can select the video format according to the cameras being used. Fig 4-3 Basic Configuration-Basic Password Check: If enabled the user would need to input the user name and the password for performing corresponding operations. Show System Time: If selected, displays the current time during live monitoring...
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Max Online Users: To set the maximum number of concurrent user logins in the DVR. Show wizard: If selected, the GUI would launch the startup wizard on every boot, allowing the user to do basic setup. VGA resolution: The resolution of live display interface, ranges from: VGA800*600, VGA1024*768, VGA1280*1024 and
CVBS.
Note: Switching between VGA and CVBS will change the menu output mode. Please connect to relevant monitor.
Language: To setup the menu language. Note: After changing the language and video output, the device needs to login again. Logout After (Minutes): You can setup the screen interval time (30s, 60s, 180s,
300s). If there is no any operation within the setting period, the device will auto logout and return to the login interface.
No Image When Logout: If selected, there will be no image showing when logout.
4.1.2 Date & Time
Step1: Enter into MenuSetupBasicDate & Time tab. Refer to Fig 4-4: Step2: Set the date format, time format, time zone in this interface; checkmark
“sync time with NTP server” to refresh NTP server date; user can also adjust
system date manually. Step3: Click “Apply” to save the setting; click “Exit” to exit the current interface. Fig 4-4 Basic Configuration-Date & Time
4.1.3 DST
Step1: Enter into MenuSetupBasicDST interface. Refer to Fig 4-5: Step2: In this interface, enable daylight saving time, time offset, mode, start & end month/week/date, etc. Step3: Click “default” button to restore default setting; click “Apply” button to save the setting; click “Exit” button to exit the current interface.
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Fig 4-5 Basic Configuration-DST
4.2 Live Configuration
Live configuration includes four submenus: live, main monitor, spot and mask.
4.2.1 Live
In this interface, user can setup camera name, adjust colors: brightness, hue, saturation and contrast. Step1: Enter into MenuSetupLiveLive tab. Refer to Fig 4-6: Note: A soft keyboard will pop up by clicking the camera name. User can self-define the camera name. Step2: For a particular camera/channel setting, please click “setting” button to see a window as Fig 4-7: Step3: In this tab, user can adjust brightness, hue, saturation and contrast in live; click “default” button to restore default setting, click “OK” button to save the setting. Step4: Select “All” to setup all channels with the same parameters.
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Fig 4-6 Live ConfigurationLive Fig 4-7 Live-Color Adjustment
4.2.2 Main Monitor
Step1: Enter into MenuSetupLiveMain Monitor tab. Refer to Fig 4-8: Step2: Select split mode: 1×1, 2×2, 2×3, 3×3, 4×4 and channel. Click
button to setup the previous channel group. Click button to set the latter channel group. Step3: Set the dwell time. Step4: Click “default” to restore default setting; click “Apply” to save the setting; click “Exit” to exit the current tab. Fig 4-8 Live Configuration-Main Monitor
4.2.3 Spot
Step1: Enter into MenuSetupLiveSpot tab. Refer to Fig 4-9: Step2: Select split mode: 1×1 and map the channel. Step3: Set the dwell time.
Step4: Select the split mode and then setup current picture group. Click button to setup the previous channel groups of dwell picture. Click button to set the latter channel groups of dwell picture.
Step5: Click “Apply” button to save the setting; Click “Exit” button to exit the current tab.
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Fig 4-9 Live Configuration-Spot
4.2.4 Mask
You can setup private mask area on the live image picture. For a given channel a maximum of three areas can be masked. Setup mask area: Click Setting button, enter into live image to press left mouse and drag mouse to set mask area. Please refer to the below picture. Right click to exit. Click Apply button to save the setting. Delete mask area: Select a certain mask area and double click to delete that mask area. Then click Apply button to save the setting.
Fig 4-10 Live Configuration-Mask Setup Mask Area Live Image Mask Area
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4.3 Record Configuration
Record configuration includes six sub menus: enable, record bit rate, time, recycle record, stamp and snap.
4.3.1 Enable
Step1: Enter into MenuSetupRecordEnable tab. Refer to Fig 4-11:
Fig 4-11 Record Configuration-Enable Step2: Checkmark record and audio. Step3: Select All to setup the same settings for all channels.
4.3.2 Record Bitrate
Step1: Enter into MenuSetupRecordRecord Bitrate tab. Refer to Fig 4-12: Step2: Setup rate, resolution, quality, encode and max bit stream. Step3: Select “All” to set same settings for all channels. Step4: Click “default” button to restore default setting; click “Apply” button to save the setting; click “Exit” button to exit the current interface.
Parameter
Meaning
Record
To enable/disable recording for the channel
Audio
To enable/disable audio recording for the channel
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Fig 4-12 Record Configuration-Record Bitrate
4.3.3 Time
Step1: Enter into MenuSetupRecordTime interface. Refer to Fig 4-13: Pre-alarm record time: The record time prior to actual triggering of an alarm i.e. record time before motion detection or a sensor alarm was triggered. Post-alarm record: Set the post recording time after the alarm is finished, five options: 10s, 15s, 20s, 30s, 60s, 120s, 180s and 300s. Expire time: The time till which the records would be retained. If the set date is overdue, the recorded files will be deleted automatically. Step2: Select “All” to setup all channels with the same parameters. Step3: Click “Apply” to save the setting; click “Exit” to exit the current interface. Fig 4-13 Record Configuration-Time
4.3.4 Stamp
Parameter
Meaning
Rate
Range from: 1-30(NTSC)1-25(PAL)
Resolution
Support CIF , HD1, D1
Quality
The higher the value is, the clearer the recorded image is. Six options: lowest, lower, low, medium, higher and highest.
Encode
VBR and CBR
Max bit stream
Range from: 256kbps~2Mpbs
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Stamp:This provides an option to enable or disable the Camera Name and the Time stamp on the video. You can also choose a position for the stamp
on the screen. Step1: Enter into MenuSetupRecordStamp tab. Refer to Fig 4-14: Step2: Checkmark camera name and time stamp; click Setting button. User can use cursor to drag the camera name and time stamp at random positions. Refer to below Figures: Step3: Select “All” to setup all channels with the same parameters.
Fig 4-14 Record Configuration-Stamp
Before Drag After Drag
4.3.5 Recycle Record
This option is used to recycle the HDD space once it is full. If enabled, the system will automatically delete the old records (FIFO, recycling space) and recycle the space if it is completely utilized. The setting steps are as follows: Step1: Enter into MenuSetupRecordRecycle Record tab.
Step2: Checkmark the „recycle record‟ box to activate the auto recycling. Step3: Click “Apply” button to save the setting; click “Exit” button to exit the current interface.
Note: If the option is disabled or not selected, the DVR would stop recording once the HDD is full.
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4.3.6 Snap
In this interface, user can set up Resolution, quality, snap interval, snap number.
4.4 Schedule Configuration
Schedule configuration includes three sub menus: schedule, motion and alarm.
4.4.1 Schedule
This tab allows defining schedule for normal recording for seven days of a week, 24 hours of a day. Every row denotes an hourly timeline for a day. Click the grid to do relevant setup. A highlighted area denotes selected timeline. Step1: Enter into MenuSetupSchedule tab. Refer to Fig 4-15. Step2: Select channel and double-click to pop up a window as Fig 4-16. Now you can edit week schedule:
Click “ ” button to add a certain day schedule; click “ button to delete the selected schedule; Copy: Copy the specified schedule to other dates.
If you want to copy the schedule settings of a channel to other or all channels, you just need to select channel and click “Copy”
button.
Fig 4-15 Schedule Configuration-Schedule Fig 4-16 Schedule-Week Schedule
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4.4.2 Motion
This tab allows to setup schedule for motion based recording. Step1: Enter into MenuSetupScheduleMotion tab. Refer to Fig 4-17: Step2: The setup steps for schedule for motion based recording are similar to normal schedule setup. You can refer to 4.4.1 Schedule for details.
Note: The default schedule of motion based recording is 24x7, that is, the color of schedule settings interface is dark blue. This enables motion based recording for 24x7. If you want to activate motion based recording, you must enable motion alarm and setup schedule for motion alarm (Refer to Chapter 4.5.2 Motion Alarm for more details). Fig 4-17 Schedule Configuration-Motion
4.4.3 Sensor
This tab allows to setup schedule for sensor based recording.
Step1: Enter into MenuSetupScheduleSensor tab. Refer to Fig 4-18: Step2: The setup steps for schedule for sensor based recording are similar to normal schedule setup (Refer to 4.4.1 Schedule for details). Note: The default schedule of sensor based recording is 24x7, that is, the color of schedule settings interface is dark blue. This enables sensor based recording for 24x7. If you want to activate sensor based recording, you must enable sensor alarm and setup schedule for sensor alarm (Refer to Chapter 4.5.1 for more details).
Fig 4-18 Schedule Configuration-Sensor
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4.5 Alarm Configuration
Alarm configuration includes five sub menus: sensor, motion, video loss, other alarm and alarm out.
4.5.1 Sensor
Sensor includes three sub menus: basic, alarm handling and schedule. Operate the following steps to configure sensor alarm: Step1: Enter into MenuSetupAlarmSensorBasic tab. Refer to Fig 4-19: Step2: Enable channels by checking the checkboxes beside the desired channels. Step 3: Set the alarm type according to triggered alarm type. Two option: NO and NC. Step4: Click “Apply” button to save settings. Step5: Enter into Alarm Handling tab. Refer to Fig 4-20. Fig 4-19 Alarm configuration-Sensor-Basic
Select hold time and then click Setting button. A dialog box will pop-up as Fig 4-21:
Fig 4-20 Alarm Configuration-Sensor-Alarm Handling Fig 4-21 Alarm Handling-Trigger
Step 6: Enter into alarm tab to select the options to handle alarm.
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Buzzer: If selected, the local inbuilt buzzer would be activated on an alarm. Full screen alarm: If selected, there will pop up the chosen channel on the monitor on an alarm trigger. To alarm out: If selected, this would trigger the external relay output on detecting a sensor based alarm. Email: If you select this option, the DVR will send an email alert to the preconfigured email address in case of a sensor based
alarm from the particular input. Snap: If selected, the system will snap images of the checked channels on an alarm and save them in the HDD automatically. Step 7: Enter into To Record tab. Select recoding channels. It would be recorded in case of an alarm. Click OK button to save the setting. Step 8: Enter into To PTZ tab. Set preset, cruise and track options for a PTZ in case of a sensor based alarm. Single or multiple PTZ units could be programmed to perform this function on the same alarm. Step9: Enter into Schedule tab. Refer to Fig 4-22. The setup steps for schedule for sensor based alarm are similar to normal schedule setup. You can refer to Chapter 4.4.1 Schedule for more details. This step is very important for sensor alarm. Even if you have enabled the sensor alarm for all channels and setup the trigger, you will not see the result of sensor alarm if no schedule is added. If you have set the schedule for senor based recording in the same timeline, recordings can also be triggered.
Fig 4-22 Sensor-Schedule
4.5.2 Motion
Motion includes two sub menus: motion and schedule. The steps to set up motion alarm are as follows: Step1: Enter into MenuSetupAlarmMotion tab. Refer to Fig 4-23:
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Fig 4-23 Alarm Configuration-Motion Step2: Enable motion alarm, set alarm hold time which refers to the time till which the system will wait for further detection of motion. Eg. If the holding time is set to 10 seconds, once the system detects a motion, it will go into alarm but would not detect any other motion alarm (specific to channel) until 30 seconds. If there is other motion detected during this period, it is considered it as continuous movement, otherwise it will be considered as a single motion.
Step3: The setup steps of motion trigger are similar to „Alarm Handling‟. You can refer to Chapter 4.5.1 Sensor Alarm Handling for more details. Step4: Click Setting button under the Area to display the following picture as shown in Fig 4-24: Step5: In the Area tab, you can drag slide bar to set the sensitivity value (1-8). The higher the value is the more sensitive it is to motion. Since the sensitivity is influenced by color and time (day or night), you can adjust its value according to the practical conditions. Left click the grid and drag to delete area. Drag again to add area. Click icon to set the whole area as detection area. Click
icon to clear the set detection area. Click icon to test the sensitivity as
per the local conditions. Once motion is sensed, it displays a figure icon. Click
icon to save the setting. Click icon to exit the current interface. Fig 4-24 Motion-Area
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Note: Prior to setting motion detection field it is recommended that you click icon to clear the existing field and set afresh.
Step6: Select “All” to setup all channels with the same parameters. Step7: Click “Apply” button to save the setting. Step 8: Enter into Schedule tab. The setup steps for schedule for motion based alarm are similar to normal schedule setup; you can refer to 4.4.1 Schedule for details. This step is very important for motion based alarm. Even if you have enabled the motion based alarm for all channels and setup the trigger, you will not see the result of motion based alarm if no schedule is added.
Fig 4-25 Motion-Schedule
If you have set the schedule for senor based recording in the same timeline, recordings can also be triggered.
4.5.3 Video Loss
Step1: Enter into MenuSetupAlarmVideo Loss tab. Refer to Fig 4-26: Step2: The setup steps of video loss trigger are similar to alarm handling. You can refer to Chapter 4.5.1 Sensor alarm handling for more details. Step3: Click “Apply” button to save the setting; click “Exit” button to exit the current interface.
Fig 4-26 Video Loss
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4.5.4 Other Alarm
This tab gives a choice to configure alarm for Disk Full, IP Conflict, the Disconnect event, Disk Attenuation or Disk Lost. Step1: Enter into MenuSetupOther alarm interface. Refer to Fig 4-27: Step 2: Use the dropdown menu and select the event or the alarm. Step 3: Check the required trigger options.
If the selected event is “Disk Full”, then use the drop down box for “Disk Shortage Alarm” to choose a threshold value for remaining HDD space. If the
threshold value is reached, the system will trigger the Disk Full Alarm. Click “Apply” to save settings; Click “Exit” to exit the current interface Fig 4-27 Other Alarm
4.5.5 Alarm Out
Alarm out includes three sub menus: alarm out, schedule and buzzer To setup alarm out: Step 1: Enter into MenuSetupAlarm out tab. Refer to Fig 4-28. Input relay name and hold time. Step 2: Select the Schedule tab. This will bring up the schedule setup interface.
The setup steps for schedule for alarm out are similar to normal schedule setup; you can refer to 4.4.1 Schedule for details. This step is very important for alarm out. Even if you have enabled alarm out in the motion based alarm or sensor based alarm, you will not see the result of alarm out if no schedule is added here. Fig 4-28 Alarm Out
Buzzer
It is an inbuilt alarm output device. To setup Buzzer: Step1: Enter into MenuSetupAlarm out Buzzer tab; Step2: Checkmark Buzzer and set buzzer alarm hold time. This would trigger the buzzer when the system is in alarm.
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4.6 Network Configuration
Network configuration includes five submenus: network, sub stream, Email, server and other settings. Network settings must be configured if DVR is used for monitoring over network.
4.6.1 Network
Step 1: Enter into MenuSetupNetworknetwork tab. Refer to Fig4-29: Step 2: HTTP port: the default value is 80. If the value changed, you need to modify the IP address in the IE address .i.e. if HTTP port is set to 82 and IP address is, 192.168.0.25, then you shall input IP address as http://192.168.0.25:82 in IE browser. Server port: Communication port. Step 3: Connect internet. If you have a DHCP server running and would like your DVR to automatically obtain an IP address and other network settings from that server, check the checkbox beside "Obtain an IP address automatically". Then the device will distribute IP address, subnet mask, and gateway IP and DNS server. If you want to configure your own settings, please input the IP address, Subnet mask, Gateway DNS server manually. You can also check the PPOE checkbox to enable this feature and then enter username and password. Once the setup is completed, your DVR will automatically dial up into your network. Step 4: No matter what kinds of way to connect internet, you should test the effectiveness of the network by clicking Test button after you setup the network. Fig 4-29 Network Configuration-Network Step 5: If the network is well connected, please click Apply button to save settings.
4.6.2 Sub-stream
Step 1: Enter into MenuSetupNetwork Sub-stream tab. Refer to Fig 4-30:
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Step 2: Select fps, resolution, quality, encode and max bit rate
Step 3: Select “All” to setup all channels with the same parameters.
Fig 4-30 Network Sub-stream
4.6.3 Email
Step 1: Enter into MenuSetupNetworkEmail tab. Refer to Fig 4-31:
SMTP Server/Port: The name and port number of SMTP server. Check the SSL checkbox if the server requires a secure connection (SSL); user can setup mail servers (such as Gmail) as required.
Send address/password: Sender‟s email address/password Receive address: Receiver‟s email address. Here user can add at least three
mail addresses. Click TEST button to test the validity of the mailbox. Attaching image: After selecting it, the system will attach images when sending the emails.
Fig 4-31 Network Configuration-Email
Parameter
Meaning
FPS
Range from: 1-6 (PAL)
Resolution
Support CIF
Quality
The higher the value is, the clearer the
record image. Six options: lowest, lower, low, medium, higher and highest.
Encode
VBR and CBR
Max Bitrate
Range from: 32kbps~728kbps
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4.6.4 Server
This function is mainly used for connecting ECMS. The setting steps are as follows: Step 1: In the server tab, select “enable” as shown in the Fig 4-32. Step 2: Check the IP address and port of the transfer media server in the ECMS. The default server port for auto report is 2009. If it is modified, please enter into the transfer media interface to check. Step 3: Enable the auto report in the ECMS when adding a new device. Then input the remaining information of the device in the ECMS. After that, the system will auto allot a Device ID. Please check it in the ECMS. Step 4: Input the above-mentioned server IP, server port and device ID in the server interface .Then click “Apply” button to save settings. Now, the ECMS system will automatically connect this device. Fig 4-32 Network Configuration-Server
4.6.5 Other Settings
If your DVR is setup to use PPPoE as its default network connection, you may setup DDNS to be used in connection. The setting steps are as follows: Step 1: Select Other Settings tab. Enable DDNS server. Step2: Select DDNS server. Step 3: Input user name, password and host domain name registered in the DNS website (See the following example). Step 4: Click TEST to test the effectiveness of the relevant information. Step 5: Click “Apply” button to save the settings. Note: The domain name server that selected by user is a banding domain name of DVR. User should logon the website which provided by the server supplier to register a user name and password firstly, and then apply for a domain name on line. Fig 4-33 Other Settings Once applied, user can access the server from the IE client by using that domain name.
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Enable UPnP: Select UPnP here and then enable UPnP function in your router. Therefore, there is no need for you to forward LAN IP address and port in the router in connection of internet. After that, you can check the WAN IP address in the router.
How to apply for a domain name?
Here we take www.dyndns.com for example. Step 1: Input www.dyndns.com in the IE address bar. Click Free Trial of DynDNS ProStart the trial” to register. Step 2: Input hostname, select service type and input your IP address. The picture is shown as follows:
Step 3: Click “Add to cart”. Then Dynamic DNS Hosts dialog box will be displayed. Step 4: Create user account. For example, the username is “bcd”, password is “123456”.
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Click” Create Account” button to create user account. After that, you shall provide your card number, card expiration and security code as well as billing address. Finally click sign up for trial button.
Now, according to the domain name registration of “DDNS”the domain name for DVR is “abc.dyndns.tv”, username is “bcd” and password is “123456”
Connect DVR via network: Step 1: Enter into Main menuNetworkother settings, checkmark DDNS, select “Dyndns” at the DDNS Sever pull down list box and input user name and password. Step 2: Enter into configuration interface of the router to map the server port and IP address (if the user enables UPnP function, he can skip this step). Click Save button to save the setting Step 3: Login IE browser and input registered domain name “http://www.abc.dyndns.tv” to connect DVR.
Definitions and descriptions of network configuration:
DDNS server
DDNS server
Website provided by dynamic domain name supplier. The optional: www.meibu.com www.dyndns.com, www.no-ip.com and mintdns type.
User name
User name for log in the website of domain name supplier
Password
Password for log in the website of domain name supplier
Host domain
The domain name user registered at the supplier‟s website.
Update interval
The interval time of upgrading DVR IP address
4.7 User Management Configuration
This tab allows you to add normal or advanced users. To add user and setup user authority: Step 1: Enter into MenuSetupUser management configuration. Refer to Fig 4-34: Step 2: Click Add button to display a dialog box as Fig 4-35:
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Step 3: In General tab, input username, password and select user type. You can also check Binding PC MAC Address and input this address. Step 4: Click OK button to save settings. Note: When the default value of binding PC MAC address is 0, the user is not bound with the specified computer. If the bind option is used, the user would be able to log into the DVR only through the specific computer (carrying the MAC address).
Fig 4-34 User Management Configuration Fig 4-35 Add-General
Step 5: Select Authority tab and then assign the operation rights for particular user. Refer to fig 4-36.
Fig 4-36 Add User-Authority
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If you want to delete the user, please select the user you want to delete in the user list box and then click Delete button. If you want to modify the user, please select the user you want to modify in the user list box and then click Setup button to modify its general information and authority. If you want to change password of a user, please select the user in the user list box and then click Change Password button.
4.8 P.T.Z Configuration
P.T.Z configuration includes two submenus: serial port and advanced settings. Serial port settings are as follows: Step 1: Enter into MenuSetup P.T.Z Serial port tab. Refer to Fig 4-37: Step 2: Select “enable and setup the value of address, baud rate and protocol according to the settings of the speed dome. Step 3: Configure all channels with the same parameters by selecting the All box and then doing the relevant setup.
Fig 4-37 P.T.Z Configuration-Serial Port
Advance settings are as follows: Step 1: Enter into MenuSetup P.T.Z Advanced tab. Refer to Fig 4-38:
Parameter
Meaning
Address
The address of the PTZ device
Baud rate
Baud rate of the PTZ device. Range form: 110, 300, 600, 1200, 2400, 4800, 9600, 19200, 34800, 57600, 115200, 230400, 460800, 921600.
Protocol
Communication protocol of the PTZ device. Range from: NULL, PELCOP, PELCOD, LILIN, MINKING, NEON, STAR, VIDO, DSCP, VISCA, SAMSUNG, RM110, HY, N-control.
Simulative Cruise
If enabled, no matter whether the PTZ device supports cruise or not, the presets will cruise.
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Step 2: In the Advanced tab, click preset “Setting” button to see a dialog box as Fig 4-39:
Fig 4-38 P.T.Z Configuration-Advanced Fig 4-39 Advanced-Preset Step 3: In the preset setting tab, while clicking Setting button, a dialog will pop-up as Fig 4-40: User can control the dome by rotating up, down, left, right and adjust the rotating speed zoom, focus and iris of the dome;
Select the serial number of the preset point. Click button to enable the PTZ wiper and click button to enable the PTZ light. Fig 4-40 Preset Setting
Note: PTZ must support wiper and light function and these two buttons are just available when selecting PELCOP or PELCOD.
Click Save button to save the settings, click icon to hide the tool bar, right click to view the toolbar again; click icon to exit the
current interface. In the preset interface, click OK button to save the setting; click Exit button to exit the current interface. Step4: In the Advanced tab, while clicking cruise “Setting” button, a dialog box will pop-up as Fig 4-41: Fig 4-41 Cruise Setting Click Add button to add cruise line in the list box (max 8 cruise line can be added); select a cruise line and click Setup button to see a dialog box as Fig 4-42:
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Click Add icon to set the speed and time of preset point; select a preset point and then click Delete icon to delete that preset point; click Modify icon to modify the setting of a preset point. User can click icons to
adjust the position of preset point. Click Preview button to preview the cruise line; click OK button to save the setting; click Exit button to exit the current interface. Select a preset point in the cruise line list box. Click Delete button to delete that cruise line; click Clear all button to clear all cruise line from the list box; click OK button to save the setting; click Exit button to exit the current interface. Step5: In the Advanced tab, while clicking track “Setting” button, a dialog box will pop-up as Fig 4-43:
Fig 4-42 Cruise Setting-Modify Cruise Line Fig 4-43 Track Setting
User can control the dome by rotating up, down, right, left and can adjust the rotating speed and zoom, focus and iris of the dome; click Start Record button and move the PTZ in the required manner to record by the DVR. Click this button again can stop recording. Click Start track button to play recorded track. Click this button again can stop the playback.
Click icon to hide the tool bar and right click to view the toolbar again. Click icon to exit the current tab. Step 6: After the completion of settings, click Apply button to save settings.
4.9 Advanced
Advanced configuration includes three submenus: Reset, Import/Export and Block/Allow list.
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4.9.1 Reset
This would reset the system to factory defaults and reboot the DVR.
4.9.2 Import/Export
User can export the data files into mobile storage devices as backup and can also import specified data files from mobile storage device to DVR.
4.9.3 Block/Allow list
Fig 4-44 Block/Allow List Here authorized user can prohibit computer users within a certain IP address range from accessing DVR or allow computer users within a certain IP address range to access DVR. For example, if an admin don‟t want computer users within IP address range from 196.168.000.002 to 196.168.000.004 to access the DVR, he can checkmark Block list option, and then input such IP address range. If it is required that computer users within a certain IP address range access DVR, they can checkmark “Allow list option”, and then do the required configuration.
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5 SearchPlayback & Backup
Search configuration includes four submenus: time search, event search, file management and image.
5.1 Time Search
Step1: Enter into MenuSearch Time search tab. Refer to Fig 5-1:
Fig 5-1 Search Configuration-Time Search Step2: Select date and channels on the right hand side and press Search button. A date with highlighted borderline indicates presence of data. Step3: Set the start time by clicking a particular grid or by entering the specific value in the start time field.
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Step4: Select the channel display mode and click button to play record. Use the playback toolbar to control the playback.
Playback buttons
Note: When the monitor resolution is set to VGA800*600, Part of the time search interface will be hidden. Click the “Expand to” button to expand the whole interface.
Click button to select channels to show live images in the playback interface. Only four channels at most can be selected to display live images.
The method of record backup during a certain period in the playback interface:
Select the start time by dragging the slider and click icon. Then select the end time and click this icon again to confirm the record period. Next, click icon to backup the record during this period.
5.2 Event Search
Step1: Enter into MenuSearchEvent Search tab. Refer to Fig 5-2:
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Fig 5-2 Search Configuration-Event Search Step 2: Select date and channels on the right hand side. A data with highlighted borderline indicates presence of data. Step 3: Then checkmark Motion, Sensor or All accordingly. You can search for motion based recording and sensor based recording. Step 4: Press Search button to display the searched event information in the event list box. Step 5: Double click the event item to play the record.
5.3 File Management
Step1: Enter into MenuSearchFile Management tab. Refer to Fig 5-3: Step 2: Select date and channels. The date with highlighted borderline indicates presence of data. Step 3: Press Search button to display the searched files in the file list box. Step 4: Use “All” button to lock/unlock or delete all files in the file management column. Step 5: Double click an unlocked item to playback.
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Fig 5-3 Search Configuration-File Management
Lock: Select a file and click Lock button to lock this file. Once locked, the file cannot be deleted. Unlock: Select a locked file and click Lock button to unlock this file Delete: Select an unlocked file and click Delete button to delete this file.
5.4 Search by Image
Step 1: Enter into MenuSearchImage tab. Step 2: Select data and channels on the right hand side. Step 3: Press Search button to search for a recorded image. Step 4: Once an alarm image has been identified, the user can double click the image to play the recording. You can lock the image by clicking Lock button. Click Save button to copy the image on the HDD. Click Save All to copy all images on the HDD. Note: In order to take images on alarm, the snapshot feature should be activated in Alarm Handling for different kind of alarms. Please refer to 4.5 Alarm Configuration for details.
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5.5 Backup
This unit supports backup by built-in SATA DVD Writer or USB flash drive. User also can make backup by IE browser via internet. Refer to 7.3.2 Remote backup. Step1: Enter into main menu Backup interface. Refer to Fig 5-4:
Fig 5-4 Backup Configuration Step2: Set the start & end time, select channels and click Search button to display the searched data in the data backup list box Step3: Select a required file or checkmark “All” to select all data files. Click Backup button to display Backup information window. Step4: In the backup information interface, user can check the relevant options for backing up files. These options include storage Media, backup player and save file type. Then click Start button to start backup.
Note If the backup files are saved in DVR format, please check backup player. Only this player can play these files in DVR format. If the backup files are saved in AVI format, you can play these files with common media player.
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6 Manage DVR
6.1 Check System Information
Check system information includes six submenus: system, event, log, network, online user and record information.
6.1.1 System Information
In this tab, user can check the hardware version, MCU version, kernel version, device ID, etc.
6.1.2 Event Information
In this tab, you can search for events like motion, sensor and video loss. The utility provides an interface to have a date based and a channel based search. This report can further be saved on a USB flash drive as an html file using the export button.
6.1.3 Log Information
In this tab, you can search for relevant logs as per the set date and event which includes operation, setup, playback, backup, search, check information and error. This report can further be saved on a USB flash drive as an html file using the export button.
6.1.4 Network Information
In this tab, you can check relevant parameters of network.
6.1.5 Online Information
In this tab, you can check the details of the connected online users. Refresh: refresh the current interface.
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Disconnect: Disconnect the online users to access DVR. If this function is used by the admin, the particular PC will not be able to access the device for five minutes. .
6.1.6 Record Information
In this tab, a user can check resolution, ftp and record status including sensor based recording, motion based recording, manual recording or schedule recording.
6.2 Manual Alarm
In this tab, user can trigger a manual alarm.
6.3 Disk Management
1. Format the disk
Step1: Enter into disk management tab.
Note: please format the hard disk before recording. If not formatted, it will show the status of the disk-free space, and total space at the bottom of screen.
Step2: Click Refresh button to refresh the disk information in the list box; Step3: Select a hard disk and click Format button to start format.
Note: All recorded files in the hard disk will be lost once it is formatted.
2. Advanced
User may check model, S/N, firmware, health status of the disk in this interface. User also can monitor the temperature, internal circuit, dielectric material of the disk, analysis the potential problems of the disk and warn so as to protect its data.
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6.4 Upgrade
The DVR can be upgraded by using USB flash drive. Get the upgrading software from your vendor when there is a new software version.
Upgrade Steps:
Step 1: Copy the upgrade software which gets from vendor into the USB storage device Step 2: Connect the USB flash drive to the USB port. Step 3: Enter MenuUpgrade tab. Then the upgrade software name would be displayed in the upgrade list box. Step 4: Select that software and then click upgrade button. It will upgrade automatically. Note: Please wait for a while when the system reboots. Never cut off power during upgrading. The original configuration will be reserved after upgrade.
6.5 Logoff
Enter into Menu Logoff tab. A log off dialogue box will popup. The device will log off by clicking OK button. If you want to log in again, click icon to enter into user name and password to re-login.
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7 Remote Surveillance
7.1 IE Remote Surveillance
In order to view the DVR from a network it must be connected to a LAN/WAN or internet. The network setup should be done accordingly. Please refer to 4.6 Network Setup. This DVR supports IE browser, on Windows XP and Vista platform.
7.1.1 On LAN
Step 1: Enter into the DVR‟s Main MenuSetupNetwork tab to input IP address, Subnet Mask, etc .If using DHCP, please enable DHCP in both the DVR and the router. Step 2: Enter Record Setup to set network video parameters like resolution, frame rate etc. Step 3: Open IE on a computer on the same network. Input the IP address of the DVR in IE address bar and press enter. Step 4: IE will download ActiveX component automatically. Enter the username and password in the subsequent window
Notice: If HTTP port is not 80, other number instead, need add the port number after IP address. For example, set HTTP
port as 82, need input IP address like 192.168.0.25:82.
User name and password here are the same with that used on the DVR. The default is admin and 123456.
7.1.2 On WAN
There are two ways for the DVR to connect to internet.
1. Connect the DVR to internet through router or virtual server
Step 1: Enter into the DVR‟s Main MenuSetupNetwork interface to input IP address, Subnet Mask, etc. If using DHCP, please enable DHCP in both the DVR and router. Step 2: Forward IP address and port number in Virtual Server setup of the router or virtual server (If the user has enabled the UPnP function in both the DVR and router, he can skip this step). Configure the firewall to allow accessing the DVR.
Note: Port forwarding settings may be different in different routers and server. Please refer to the routers manual for details.
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Step 3: Open IE browser, input IP address, or dynamic domain name and enter. If HTTP port is not 80, add the port number after IP address or domain name. Step 4: IE will download ActiveX automatically. Then a window pops up and asks for user name and password. Input name and password correctly, and enter to view.
Note: If you cannot download and install ActiveX, please refer to FAQ Q8.
Fig 7-1 View with IE Browser
2. Connect the DVR to internet through PPPoE directly.
Step 1: Enter into the DVR‟s Main MenuSetupNetwork interface to enable PPPoE and then input user name and password received from your ISP. Next, click „Apply‟. The DVR will connect to the server and would give a confirmation message.
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Step 2: When accessing the remote interface of DVR, user can input WAN IP to access directly (user can enter into Main menuInformationNetwork interface to check IP address). Step 3: If users want to utilize dynamic domain name, please apply for a domain name in a DNS server supported by the DVR or router. Then add to the DVR or router. Step 4: The following setting steps are as the same as Step3 and Step4 in Point 1.
7.2 Remote Surveillance through Apple PC
Note: Because the current plug-in version of client end just only supports 32-bit mode, so the safari browser shall start 32-bit
mode. If the browser is the earlier MACOS version, the default setting is 32-bit mode and the setting can be skipped. The Setting steps are as follows: First: Right click safari icon and select “Show in Finder”. Second: Select ApplicationsRight click “Safari. App”Select “Get Info”.
Third: Select “open in 32- bit mode”.
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7.2.1 On LAN
Step 1: After starting Apple computer, click Apple icon. The following window will pop up. Please select “System Preferences””Internet &Wireless”click “Network”
Step 2: Enter into Network interface and then click “Ethernet Connected” to check the internet connection of Apple PC.
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Step 3: After acquiring the IP address, Subnet Mask and so on, please enter into the DVR‟s Main MenuSetupNetwork interface to manually input IP address, Subnet Mask and Gateway according to the configuration of PC. The network segment should be the same as the PC. If using DHCP, please enable DHCP in the DVR and router. Step 4: After finishing the above information, users can enter LAN IP and http port in the Safari browser. For example: input http://192.168.1.100:81(here 192.168.1.100 is LAN IP of DVR, 81 is the http port of DVR). Click “ ”button, the browser will download Active X control as shown below:
Step 5: Click icon and then select the Active X control, the welcome interface will be shown. Click “Continue””Install”
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buttonthe following window will pop up
Input the name and password of Apple PC and then click “OK” to install this Active X control. Step 6: After finishing installing the Active X control, please quit from the Safari browser. Right click Safari icon on the desktop and then select “Quit” button to quit the browser. Then restart Safari browser. Input the IP address and http port to enter into the login interface of DVR.
7.2.2 On WAN
There are also two ways for DVR to connect to Internet.
1. Connect the DVR to internet through router or virtual server
Step 1: The network setups are the same as step one to step four of point 1 on WAN of IE remote surveillance. Step 2: Enter WAN IP and http port in the Safari browser to install the Active control. Then a window pops up and asks for user name and password. Input name and password correctly, and enter to view.
2. Connect the DVR to internet directly.
Step 1: The network setups are the same as step one of point 2 on WAN of IE remote surveillance. Step 2: Enter WAN IP and http port or domain name in the Safari browser to install the Active control. Then a window pops up and asks for user name and password. Input name and password correctly, and enter to view.
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7.3 Remote Preview
Fig 7-2 Remote Live Preview
Symbol and function Definitions:
Channel indicator
Screen display mode
Volume
Snapping picture
Start manual record
Start IE record
Bidirectional talk
Playback
Color
PTZ control
Master/sub stream status
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Note: click button to record manual and the record file will be saved in user’s PC. Screen display mode:
Click the icon beside the screen display mode, channel select dialog will appear as below: Take 8-channel view for example: user can checkmark 8 channels form 1-ch to 16-ch at random to display the live pictures, A maximum of 16 channels can be selected. Then click OK button to confirm the setting.
Fig 7-3 Channel Selection
Snap pictures
The system will automatically capture pictures and save those pictures in the computer by clicking “Snap” icon, User should set up the path for those picture in the ConfigurationLocal configuration.
Color adjustment:
Drag the slide bar to adjust Brightness, Contrast, Hue, and Saturation. Click Default to reset them to original value.
Buttons
Description
Drag the scroll bar to adjust the brightness of channel
Drag the scroll bar to adjust the contrast of channel
Drag the scroll bar to adjust the saturation of channel
Drag the scroll bar to adjust the hue of channel
Click this button to recover the default value of brightness, contrast, saturation and hue.
Save the adjustment
PTZ control
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Please connect speed dome to the device via RS485 firstly. Make sure the protocol of the speed dome is supported by the device and is configured accordingly in the DVR. User can move the dome up, down, right, left and adjust rotation speed, Iris and zoom, focus and set the presets, etc. Buttons definition:
Buttons
Description
to rotate the dome upwards. to rotate the dome diagonally up-left. to rotate the dome diagonally up-right to rotate the dome downwards. to rotate the dome diagonally down-right to rotate the dome diagonally down-left to rotate the dome towards left. to rotate the dome towards right to stop rotating the dome.
Drag the scroll bar to adjust rotating speed of the dome.
'Iris' button. Click button near 'Iris' button to increase light of the dome. Click
button near 'Iris' button to decrease light of the dome.
'Zoom' button. Click button near 'Zoom' button to zoom in the locale picture of this camera. Click button near 'Zoom' button to zoom out the locale picture of this
camera.
'Focus' button. Click button near 'Focus' button to have long focus. Click
button near 'Focus' button to have short focus.
Go to the Preset
Select and do auto cruise
Track
Auto scan
Wiper button
Light button
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Click the right mouse on the live interface to display a pull-down menu as below
Fig 7-4 Right Key Sub Menu
Stream: This DVR supports master stream and sub stream. Master stream has higher frame rate, max 25 fps(PAL/30 fpsNTSC for every channel, but it needs higher network bandwidth; second stream has low frame rate, max 6FPS PAL)
/7FPSNTSC for every channel, but it requires low network bandwidth as compared to the master stream. Therefore, users can select the stream according to their bandwidth.
All to master/sub stream: Set all channel to master stream or sub stream. Enable audio: Enable or disenable audio Full screen: The live preview picture will display in full screen and the tool bar will be hidden; double click left or click right
mouse to return. Zoom in: Single channel large screen electronic amplification. Click the channel which needs to be zoomed. Right click to select zoom in button to zoom in the image. Double click or right click to exit.
7.4 Remote Playback & Backup
7.4.1 Remote Playback
Click button to enter into record playback interface, refer to Fig 7-5: Select the record date and channels and double-click the file name in the record file list box. Then user can play that file and
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preview the picture.
Fig 7-5 Play Record File Interface
This DVR supports remote time search, event search and file management.
By Time Search: Step1: Enter into SearchTime search. Refer to Fig 7-6:
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Fig 7-6 Time Search Interface
Step2: The highlight date in the area② indicates recorded data. Select the date in the area ② and record channels in area Step3: Click “Search” button. The record data will be displayed in the data information list box; Step 4: Set the Start time and display mode in the area① as required Step 5: Click “play” button to playback Step 6: Click the relevant buttons in the interface for operation, like FF, pause, change channel mode, research, etc. Please
refer to Fig 7-7:
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Fig 7-7 Playback by Event Search
By Event Search: Step1: Enter into SearchEvent Search. Refer to Fig 7-8:
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Fig 7-8 Event Search Interface
Step 2: Click the highlight date and select record channels. Step 3: Checkmark the event type: motion and sensor. Step 4: The events will be display in the event list box by clicking Search button. Step 5: Double-click certain item to playback
File Management Step 1: Enter into SearchFile management. Refer to Fig 7-9: Step 2: Select highlighted date and channels. Step 3: Click Search button to search the recorded files.
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Fig 7-9 File Management Interface Lock: Select certain file item in the file list box and then click “Lock” button to lock this file that ca not be deleted or overlaid Unlock: Select a locked file and then click “unlock” button to unlock this file Delete: Select an unlock file and then click “delete” button to delete this file from file list
7.4.2 Remote Backup
Click Backup button to enter into backup interface. Refer to Fig 7-10:
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Fig 7-10 Remote Backup Interface Step1: Select channels, set the start and end time and then click “search‟ button to display the file information in the file list box Step2: Select backup files and click “browse” button to set the path. Then click “backup” button to start backup. The backup files will be saved on user‟s PC.
7.5 Remote System Configuration
You can do remote setup of the device which includes functions like basic configuration, live configuration, record configuration, schedule configuration, alarm configuration, network configuration, PTZ configuration and user configuration. You should select an option from the menu list on the left and then setup the relative parameters. Only one user can do configuration setup at a given point of time. Click Config tab to enter into the below interface as Fig 7-11:
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Fig 7-11 Remote System Configuration The sub menu list and the options in every menu are similar to that of the DVR. Please refer to Chapter 4 Main Menu Setup Guide for more details.
7.6 Tools
Click on tools tab to access the disk management tool. You can view the status of the HDD, change/view the read/write properties and can also format the HDD remotely.
7.7 Remote Information
The Info tab provides a web based interface to access the general information pertaining to the DVRs settings. It includes five submenus: System, Event, Log, Network and Online users. The sub menu list and the options in every menu are similar to that
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of the DVR. Please refer to Chapter 6 System information for more details.
Fig 7-12 Remote Information Search
Note: There may be slight differences with respect to functions of remote surveillance between through IE and through Apple PC. Here we only take IE remote access for example.
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8 Mobile Surveillance
This DVR supports mobile surveillance by phones with Windows mobile, symbian, android, Iphone and Blackberry OS. At the same time, it supports 3G network. We tested Dopod D600 (WM5) and Dopod S1 (WM6), which work fine with the DVR. If you want to make mobile surveillance, please enable network service on the DVR first and refer to Chapter 4.6 Network configuration. The below is the use instructions on mobile client end for five OS.
8.1 By Phones with Windows Mobile OS
Step1Firstly activate the network access on mobile phone and then run “Internet Explorer”. Input the server‟s address and
the connection is built up shown as below picture on the left:
Step2Click on the software name. A dialog box pops up as below picture in the middle: Step3Click “Yes” to start downloading and installing: Step4PCam will be opened automatically after installation. Refer to the picture on the right:
Step5Input the server‟s address, ID and password respectively in the field of “Server”, “User” and “Password”, and click “Go”
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to log on the server. Refer to the below picture on the left: Step6:Camera 1 is the default channel after login. Change the channel in rolling-down menu of “Channel”. Refer to the below picture on the right:
8.2 By Phones with Symbian OS
Please use the smart phones with symbian version supported by this unit. The detail information is as follows:
Symbian S40
support
Symbian UIQ
support
Symbian S80
support
Symbian S60
support
Symbian S60 3rd Edition-Symbian OS v9.1
support
Symbian S60 3rd Edition with FP 1-Symbian OS v9.2
support
Symbian S60 3rd Edition with FP2-Symbian OS v9.3
support
Symbian S60 5th Edition-Symbian OS v9.4
support
Symbian S60 5.1 Edition-Symbian OS v9.5
support
Step1:Enable the network access on mobile phone. Then run Web browser.
Notice: User name and password here are the same with that used on the DVR. The default is admin and
123456.
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Step2Input the DVR server‟s IP address in a new-built bookmark. Click this bookmark to connect to the DVR. Refer to the picture on the left: Step3:A welcome window will pop up and requires a package. Click the software name to download. Refer to the picture on the right:
Step4A security windows will pop up after downloading and ask if install the package. Click YES to install. Step5A Scam shortcut icon appears on the system menu. Step6Run Scam program. It will enter a function interface. Refer to the picture on the left: Step7Click System setting--->Login Setting to enter login interface. Refer to the picture on the right:
Step8Input the server‟s address, ID and password respectively. Then save.
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Notice: About Access point, there may be different access points in different countries or from service providers.
Step9:Enter Live View, it will connect the server and display pictures. Refer to the picture on the left:
Notice: User name and password here are the same with that used on the DVR. The default is admin and 123456.
Step10In Live View, users can snap pictures, change channels and control PTZ. Refer to the picture on the right:
8.3 By Phones with Iphone OS
1. Install through Iphone.
Step 1. Open App Store function of Iphone. Step 2. Enable “search” function to search “Superlive”.
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Step 3: Click Superlive-pro, enter into “introduce” interface and then click “FREE”button. Now this button will change into “INSTALL”
Step 4: Input iTunes Store password and then click “OK”. The software will be installed automatically.
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Note: If it is the first time for user to operate, please enter user ID; if there is no Store account, user needs to apply for one.
2. Install through PC.
Step 1: Install iTunes store in PC and then login Step 2: Connect iPhone and PC
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Step 3: Enable “search” function to search “Superlive-Pro” Step 4: Click “free application” button
Step 5: Input apple ID and password and then click “acquire” Step 6: Checkmark “synchronously apply program” and “Superlive-pro”, and then click “Apply” button
Operation Instruction for Superlive-Pro
1. Login interface
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Enter server‟s IP address (or domain name), user name and password Click “Remember server” to save the setting; click button can quick
input saved server address, user name and password.
2. Main Interface
Image view
Four channel
Playback
Snap
Setting
Record
Information view
Audio
Server list
Talk Logoff
Color
Single channel
PTZ
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Upward rotates the PTZ
Downward rotates the PTZ
Leftward rotates the PTZ
Rightward rotates the PTZ
Stop rotating the PTZ
Zoom In/Focus In/Iris Add
Zoom Out/Focus Out/Iris Sub
To enter into the next interface
To return to the previous interface
Preset
select the preset point
Cruise
Set the cruise line
Speed
Rotate speed of the PTZ
3. Image View
After the image is snapped, you can click icon to enter into the image view interface. Select the image and click it to amplify
this image. Then you can copy or delete the image. Click „close‟ button to return to the previous interface.
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4. Playback
Click icon to enter into the playback interface. Then click „Search‟ button, select the time and channel to playback and click
button. Now you can see the local file list. Select a file and click play button to playback. You can also copy or delete the
file. Finally, click „Close‟ button to return to the previous interface.
You can also search file to playback through time search, event search and remote file search. Please click the related button.
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5. Server list
Click button to enter into server list interface. You can click
icon to add a server list. After you add the list, you can click icon to
edit the server information and click icon to delete this server
information.
6. Configuration interface
Click icon to enter into Settings interface. You can set many properties,
such as local, basic, live, record, schedule, alarm, network, etc. Please see
chapter four in respect of setting steps for more details.
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7. Information View Interface
Click icon to enter into information view interface. You can check the
information of system, network and online users. In the system interface, you can
see the information of device name, device ID, hardware version, MCU version
and so on. In the network interface, you can see the information of http port, server
port, IP address, gateway, network status, etc. In the online users interface, you can see the information of the current online users.
8.4 By Phones with Android OS
Software Installation
Step 1: Run Google Market program Step 2: Search ”SuperLive
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Step 3: Press “Install” button Step 4: Click “OK” button
Step 5: You can view the download and install process in notifications; Once finishing downloading, the software will install automatically.
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Login
Enter into server‟s IP address (or domain name), user‟s ID and password. Click “Remember server” to save the setting; click button can quick input saved server address, user name and password.
Main menu
Playback
playback record file
Image
image view
Log
log record
Server List
device list
Live
live view
Settings
software setting
Information
device information view
Help
software help center
Logoff
logoff and return to login interface
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Live view
Image view
Stop playing
Single channel display
Screen mode
Four channels display
Snap
PTZ
Talk Record
Live audio
Hide
The first picture
The previous picture
Next picture
The last picture
Zoom in
Zoom out
Delete
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Record playback
Click Playback icon in the Main Menu interface to enter into the playback interface. First, choose channel. Second, select the record file and click it to playback. Finally, click „Return‟ button to return to the previous interface.
Server list
Play/Pause
Stop
Fast forward
Slow play
Add a server list
Modify a server list
Delete a server list
Return
Return to the previous interface
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Config interface
Information view
Alarm setting
If Audio alarm is enabled, when Video Loss/Sensor/Motion happensound alarm will be triggered; If shake Alarm is enabled, when Video Loss/Sensor/Motion happenshake alarm will be triggered.
Storage setting
User can setup the relevant parameters of mobile video. This function can be valid only insert SD card.
Display setting
User can setup display order or display mode.
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8.5 By Phones with Blackberry OS
8.5.1 1. Installation instruction for BlackBerry Mobile phone Client
1. Open the browser of BlackBerry phone and enter sever address
2. Click Superlive to link
3. Click Download button on the popup interface and the download progress will be shown.
4. Finished downloading, the software will be installed automatically.
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Note: If the software fails to download, please check in accordance with the following steps:
1. Check whether the network of mobile phone is normal or not
2. Check whether DVR server connect network normally or not
3. Modify the option of Browser Configuration. (1) Enter into Menu->Option->Browser Configuration referring to the following figure in the left. (2) Enter into Menu->Option->Cache Operations to clear up browser cache. Please refer to below picture in the right:
NoteWhen user uses the Superlive software in mobile phone with touch screen, there will be compatible problem. Solution: Enter into Options Menu->Advance options->Applications->Superlive and click “Disable Compatibility” button. This
problem will be solved.
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8.5.2 Operation method for Blackberry mobile phone client
1. Login
Enter server‟s IP address (or domain name), user‟s ID and password. Click “Remember server” to save the setting; click button can quick input saved server address, user name and password.
2. Main interface
3. Live view
Playback
playback record file
Image
image view
Log
log record
Server List
device list
Information
device information view
Help
software help center
Logoff
logoff and return to login interface
Settings
software setting
Live
live view
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4.
Note: User can click Return button on the Blackberry phone to return the previous interface.
Mark 1
Current viewing channel
Mark 2
Channel status
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Switch channels
PTZ, click to switch to Fig 2 interface
Snap
Full screen
Background alarm
Stop rotating the PTZ
Upward rotates the PTZ
Downward rotates the PTZ
Leftward rotates the PTZ
Rightward rotates the PTZ
Zoom In/Focus In/Iris Add
Zoom Out/Focus Out/Iris Sub
Preset
Select the preset point
Group
Set the cruise line
5. Server list
6. Software configuration
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7. Information view
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Appendix A FAQ
Q1. Why the DVR doesnt turn on even after connecting to the power?
a. The power adapter could have gone bad. Please change a new power adapter b. The power from the adapter may be not enough for operating the DVR. Please use the power adaptor supplied along with the DVR. c. It could be a hardware problem.
Q2. There is no menu displayed and only has live image display.
a. Check whether the monitor is connected to the main video out and not the spot out. The monitor might be connected to VGA port whereas the DVR may be set for output through BNC or vice versa. Long press ESC key to toggle the output modes.
Q3. The DVR LED turns on, however there is no output.
a. The power from the adapter may be not enough for operating the DVR. Please use the power adaptor supplied along with the DVR. b. It could be a wiring issue. Please check the connection for the same. c. Check the monitor settings.
Q4. Why are no images displayed on few or all the channels of the DVR?
a. It could be a wiring issue. Please check the cable and the ports of the cameras and DVR. b. The problem can also be related to cameras. Please check the same. c. Please make sure that the channels are not programmed as hidden channels and check the status from admin login.
Q5. Cannot find HDD
a. The power from the adapter may be not enough for operating the DVR. Please use the power adaptor supplied along with the DVR.
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b. It could be a wiring issue. Please check the power and data cables of the HDD. c. The HDD could have gone bad. Change a new one.
Q6. Cannot record
a. Make sure the HDD was formatted prior to use. b. Maybe the user hasnt enabled the record function or has done incorrect setup. Please refer to Chapter 5. c. Maybe HDD is full and thus the DVR is not able to record. Check HDD information from Disk management and if required, please enable the recycle function. d. Check the attributes of the HDD. It might be set to read only mode. e. The HDD could have gone bad. Please change another one.
Q7. Mouse does not work.
a. The mouse should be connected to the USB port at the rear side. b. After connecting the mouse, allow the DVR to detect the mouse for seconds. If not detected, try restarting the DVR. c. The mouse may be incompatible or faulty. Please change a mouse.
Q8. Cannot download ActiveX control.
a. IE browser blocks activeX. Please do setup as per the steps mentioned below. Open IE browser. Click Tools-----Internet Options….
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select Security------Custom Level….Refer to Fig 8-1 Enable all the sub options under “ActiveX controls and plug-ins”. Refer to Fig 8-2 Then click ok to finish setup.
b. Other plug-ins or anti-virus may block ActiveX. Please disable or do the required settings.
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