
OPERATION MANUAL (REV 1.0)
XQH - Ultra
Series

2
Safety precautions
Failure to follow these instructions could result in serious personal
injury or death.
Install this equipment avoiding a direct ray of light, heats and moistures.
-Doing not, can result in lowering efficiency, electric shock or fire.
Failure to follow these instructions could result in personal injury or
property damage.
Notifies user of references to use conveniently.
Do not pull electric wire or do not touch power plug with wet hands.
-Can result in electric shock or fire.
Do not bend the power cable forcedly or do not press it with heavy materials.
-Can result in electric shock or fire.
Do not use damaged power cord or loose outlet plug.
-Can result in electric shock or fire.
Do not use the outlet fully.
-Can result in electronic shock or fire.
Do not disassemble, repair or convert this product without permission.
-Can result in electric shock or fire. When repair is required, contact the service center.
o not open the cover of the product at your convenience or do not insert inductive stick
into the ventilation hole.
-Especially, SMPS is open, so only professional technicians are allowed to work on.
Do not place equipment on the inclined or uneven plane.
-Can cause lowering of efficiency or malfunction.
Do not vibrate or shock in operation.
-Can cause out of order with equipment and hard disk (HDD).
be caution that do not cover the ventilation hole of HDD or put liquid into the equipme nt.
-may cause out of order of equipment and hard disk drive (HDD)
Battery Caution : “Risk of Explosion if Battery is replaced by an Incorrect Type.
Dispose of Used Batteries According to the Instructions.”

3
Contents
Open the box at the clean and even place. And read operation manual thoroughly before you install.
Remote Controller USB Mouse (option)
DVR Mainframe
Power Cord Set
Software CD
Operation Manual
DC Power Adapter
Check the items supplied with your DVR system. Refer to the picture above
and contact your dealer if you find anything is missing or damaged.
The specification and appearance may be changed without prior notice.

4
Index
Chapter I. System overview
System Specification ------------------------------------------------------------------------ 7
System Characte r i stics ---------------------------------------- --- --------------------------- 8
Chapter II. H/W description
System Appearance ------------------------------------- --- --- ----------------------------- 10
DVR Rear Panel --------------------------------------------------------------------------- 11, 12
System Rear Connection detail ------------------------------------------------------- 13, 14
System Front Description ------------------------------------------------------------ ----- 15
Remote Control Description ------------------------------------------------------------------- 16
Installation Guide for HDD disk --------------------------------------------------------------- 17
System on / shutdown -------------------------------------------------------------------------- 18
Chapter III. Monitoring Screen
Monitoring Screen --------------------------------------------------------------------------------20
Screen split, login ------------------------------ -------------------------------------------------- 21
Menu – Display ----------------------------------------------------------------------------------- 22
Menu – PTZ, Alarm --------------------------------------------------------------- --------------- 23
Menu – Status ------------------------------------------------------------------------------------- 24
Menu – Record, Camera, Color, OSD ------------------------------------------------------ 25
Menu – Backup ----------------------------------------------------------------------------------- 26
Menu – Mute, Logout --------------------------------------------------------------------------- 27
System ---------------------------------------------------------------------------------------------- 29
System – Information -------------------------------------------------------------------------- 30
System – Date/Time --------------------------------------------------------------------------- 31
System – Disk ----------------------------------------------------------------------------------- 32
System – User ----------------------------------------------------------------------------------- 33
System – Log, Logout, Shutdown ----------------------------------------------------------34
Network ----------------------------------------------- ---------------------------------------------- 35
Network – LAN ---------------------------------------------------------------------------------- 36
Network – DDNS --------------------------------------------------------------------------------37
Network–Email ---------------------------------------------------------- ----------------------- 38
Network – Callback ---------------------------------------------------------------------------- 39
Device ----------------------------------------------------------------------------------------------- 40
Device – Camera ------------------------------------------------------------------------------- 41
Device – Alarm / Display ---------------------------------------------------------------------- 42
Device – Main Monitor ----------------------------------------- ------------------------------- 43
Device – Miscellaneous ----------------------------------------------------------------------- 44
Record ----------------------------------------------------------------------------------------------- 45
Record – Record policy / Data Retention ----------------- ------------------------------- 46
Record
Record Setup----------------------------------------------------------------------- 47
Event ------------------------------------------------------------------------------ ------------------- 48
Event – Motion ---------------------------------------------------------------------------------- 49
Event – Sensor ---------------------------------------------------------------------------------- 50
Event – Video loss ----------------------------------------------------------------------------- 51
Event – System --------------------------------------------------------------------------------- 52

5
Index
Chapter V. Search
Search screen ------------------------------------------------------------------------------------- 54
Menu – Display / Calendar search ---------------------------------------------------------- 55
------------------------------------------------------- --------
Menu – Date / Time search / First, Last, Bookmark ----------------------------------- 57
Menu – Advance Playback / Local device ------------------------------------------------ 58
Menu – Backup device ------------------------------------------------------------------------- 59
Chapter VI. Client program
REMOTE ------------------------------------------------------------------------------------------- 61
Connection Info / Button ----------------------------------------------------------------------- 62
Program Info & Setup --------------------------------------------------------------------------- 63
Icon Adjustment ---------------------------------------------------------------------------------- 64
---------------------------------------------- ---------------
Menu – Remote setup (Camera) ------------------------------------------------------------- 66
Menu – Remote setup (Alarm) --------------------------------------------------------------- 67
Menu – Remote setup (Main Monitor) ------------------------------------------------------ 68
Menu – Remote setup (Record) -------------------------------------------------------------- 69
Menu – Remote setup (Record table) ------------------------------------------------------ 70
Menu – Remote setup (Record policy) ----------------------------------------------------- 71
Menu – Remote setup (Motion) ------------------------------- ------------------------------- 72
Menu – Remote setup (Motion link) --------------------------------------------------------- 73
Menu – Remote setup (Sensor) -------------------------------------------------------------- 74
------------------------------------------------ --------
Menu – Remote setup (Video loss) --------------------------------------------------------- 76
Menu – Remote setup (Video loss link) ---------------------------------------------------- 77
Menu – Remote setup (Disk full / Disk full link) ------------------------------------------ 78
Menu – Remote setup (S.M.A.R.T / S.M.A.R.T link) ----------------------------------- 79
Menu – Remote setup (DDNS) --------------------------------------------------------------- 80
Menu – Remote setup (E-Mail) --------------------------------------------------------------- 81
Menu – Remote setup (Callback) ------------------------------------------------------------ 82
Menu – Remote setup (LAN) ------------------------------------------------------------- ---- 83
Play & Pause / Audio transmission / Mouse click to right ------------------------- 84
Channel button/Layout change button --------------------------------------------------- 85
PTZ operation ----------------------------------------------------------------------------------- 86
Remote search (Image playback screen / Section) ----------------------------------- 87
Remote search (Hotkey & Event search) ------------------------------------------------ 88
Remote search (Connection info / button / playback button) ----------------------- 89
Remote search (Split screen change / Audio / Image control button) ----------- 90
Remote search (Saving related button) -------------------------------------------------- 91
Remote search (Preview) -------------------------------------------------------------------- 92
Remote search (Mouse click to right) ----------------------------------------------------- 93
Remote search
Time table)----------------------------------------------------------------- 94
Backup playback -------------------------------------------------------------------------------- 95
PLAYER ------------------------------------------------------------------------------------ 96 ~ 98
Product Warranty ------------------------------------------------------------------------------- 99

6
Chapter-I. System Overview

7
XQ-U400H XQ-U900H XQ-U1600H
Chapter I
System Specification
Video IN / Loop Out
4/0 9/0 16/0
Video Display 1, 4 1, 4, 9 1, 4, 9, 16
Monitor Out
1CH Composite
VGA Out
1CH
Audio In/Out 4 in / 1 out
Audio Compression G.723
Display Resolution 720x480
Recording Resolution 720x480, 720x240, 360x240
Video Compression H.264
Display
Frame
NTSC 120fps 270fps 480fps
PAL 100fps 225fps 400fps
Record
Frame
NTSC 240fps 240fps 240fps
PAL 200fps 200fps 200fps
Playback
NTSC 240fps 240fps 240fps
PAL 200fps 200fps 200fps
OS Embedded Linux
Network
Interface 10/100 Base-T (1EA)
Transmission speed Max. 240fps
USB USB2.0 (Front 1EA, Rear 1EA)
HDD SATA 1CH
PTZ RS485
Remote controller ID Remote controller
Watchdog / Power monitor Yes
Front LED Power, REC, HDD, Network
Dimension 350(W) x 215(D) x 50(H) mm
Operation temp. 0~45℃
Operation humidity 5~70%
Power Adapter DC 12V 3A 50/60Hz

8
System Characteristics
¾ High quality video compression H.264 Codec
Chapter I
¾ Powerful 240fps Recording Performance – CIF (360x240) Base
¾ Max. 1 HDD built-in ( can support up to 1.5TB ) / SATA Type HDD support
¾ Frame rates, resolution and image quality adjustable for each camera separately
¾ User Friendly Control by USB Mouse, Remote Controller and Keyboard
¾ Maximized Security Efficiency by Live Image Edition, Digital Zoom(2x)
¾ Optimal Recording Mode with Event, Enforcement and Schedule Recording
¾ Various Search Engine Support like Time, Calendar and Event
¾ Multifarious Backup Device : Network Backup and USB 2.0 Device ( Memory Stick, USB HDD )
¾ DISK ID, S.M.A.R.T functions, real-time disk health check
¾10/100 Base-T network
¾ Strengthen Security Management by 9 Levels
¾ Multi-Language available
(English, Japanese, Chinese, French, Spanish, Portugu ese, Danish, Italian, Turkish, Polish,
Russian, Taiwanese and Korean )
¾ Various Network S/W Support for REMOTE, CMS, AGENT, PDA, WEB and 3G Phone
Simultaneous Monitoring on 64CH, Max. 128CH Watching by Dual Monitor, e

9
Chapter-II. H/W Description

13
System rear connection detail
1) Video Source Connection
Chapter II
2) Monitor Connection
It connects video sources (camera image) to BNC connector via cable.
CVBS OUT : It connects normal CCTV CRT monitor.
VGA : It connects PC monitor or LCD monitor
It connects audio source (mic) to audio
input of RCA and connects speaker to
audio output.
It supports 10/100 BaseT, connects
4) Network, USB Connection
Cat5 cable with RJ-45
Its supported devices are such as USB mouse, USB
external HDD and USB memory stick

14
Chapter II
5) NTSC/PAL Shift Switch
NTSC/PAL switch is used to adapt DVR to the User environment .
Make sure to switch the shift while DVR’s power is turned off.
After switching to the desired format turn on DVR again.
6) Alarm In (Sensor)/Out Connection and RS 485 connection
* Alarm Input 1~4CH
DVR is set to react to the Event through the External Device
Various Sensor and Switches (Signal, GND) can be connected
through this port
Ref. : Voltage level max. 6V/50mA
* Alarm Out 1CH
uzzer etc.
can be switched ON/OFF through this port.
Alarm Out Mode can be setup as Normal Open or Normal Close.
Ref. : Voltage level max24V/2A
* RS485
This Port supports Remote Control by Control Keyboard or
other external device through Half-duplex Serial.
Additionally , PTZ(Pan, Tilt, Zoom) camera can be controlled
throu
For connection to DVR’s RS485 +,- .
Power Supply is DC12V / 3A ; main power is changeable by ON/OFF switch.
7) Power Connection
8) Factory Default Button
Among 2 holes in the rear panel, the below one is factory default button,
while pushing the button and turn on DVR, it’ll become factory default mode.

15
System Front Description
Chapter II
USB 2.0
Power
LED
Recording
LED
HDD
LED
Network
LED
Remote Controller IR Sensor

16
Remote controller Description (Optional)
Chapter II
LATEST SEARCH
TO LIVE
FIRST SEARCH
LAST SEARCH
REWIND
FAST FORWORD
POWER ON/OFF
PLAYBACK & PAUSE
STOP
||▶
■
◀◀
▶▶
CALENDAR SEARCH
EVEN T SEARCH
DISPLAY
SEQUENCE
FREEZE
ZOOM
STEP REVERSE
STEP FORWORD
◀|
|▶
7
SETUP
BACKUP
COLOR
STATUS
ENTER
DIRECTION
▲◀▶
▼
◀
1
i
○ How to change remote controller ID
A) Enter 'ID' button for 3seconds
RECORD
MENU
ESCAPE
▶
B) Power LED is lightened.
C) Enter 2 letters of digit. (00 ~ 99) – In case 00, means no ID function
- ID set is available from 01 to 99.
D) Save setting value, then LED is off.
E) It enables to communicate the same ID DVR
F) LED is ON every time data is transferred.

17
Chapter II
Installation Guide for HDD disk
Description
HDD for system needs to be installed as “SATA1”
SATA 1
SATA 2
( Product Inside )
Please fix HDD with 4pcs of screws.
( Product bottom side )

18
Chapter II
System On
• Put the power to the DVR.
•Turn on the power switch at the rear power button .
• It takes abou t 2minutes to boot (It may take more when network cable isn’t connected)
System Shutdown
•Select [SETUP > SYSTEM > SYSTEM SHUTDOWN] to shutdown system at login status
• Press “OK” butto n to confirm “Power off the system”, then turn off power switch in the rear.

19
Chapter-III. Monitoring Screen

20
Monitoring Screen
Chapter III
1
2
Monitoring screen : it monitors each channel.
<Screen Indication>
Left Up : Camera Name
1
P –Pan/tilt
A – Audio
Right Up : Record mode (Blue-Normal, Red-Event)
Motion status
Central : Video Loss, Hidden Camera
Status Bar : DVR status Indication
(Backup, HDD usage, Current Time, SEQUENCE, FREEZE, Login info. etc)

21
Chapter III
Screen Split
Press DISPLAY button or mouse menu: changed on 1 -> 4 -> 9 -> 16 by turn
Direct Channel
LOG IN
Login to menu for setup
Default: ID – admin
1) Press channel No. on the remote control or front panel.
2) Click the screen to watch specific channel using mouse.
** Pressing No.1 button responds a bit delayed to wait a possible signal input of
No.10~16 (approx 2.5 seconds)
It is recommended to change ID and PW for your safety.
CAMERA ALLOCATION function (changing camera display position)
1
2
1) Press Enter in the monitoring screen, then
box is selected at No.1 camera.
2) Locate the box to the camera No. you want to
move using direction buttons.
3) Enter the camera number to switch
Ex) Switching camera No 4 and 12.
4) Then, selected camera is switched with the
Camera number you pressed.
5) To exit, press ESC or Enter

22
Menu Bar * Click MENU button or right button of mouse
Chapter III
DISPLAY
1, 4, 9, 16
: Split screen change (the same as DISPLAY button)
SEQUENCE
Sequence camera group regularly
FREEZE
MISCELLANUEOUS
ZOOM
1 Full Live screen available only.
Select Zoom : Press zoom button and locate the box to magnify using direction keys
Move Zoom : It can be moved using direction key after press Enter.
Pause the screen
Zoom screen may provide low quality or be shaken as formatted digitally.
<

23
Chapter III
PTZ
Pan Tilt/Zoom/Focus/Iris Preset setting and moving functions are supported.
Each function can be different from each PTZ
ALARM
Control Alarm output function.

24
STATUS
Chapter III
RECORD
Displays current recording status
EVENT
Displays current event information (motion/alarm).
DISK
Displays current Disk information
Bad Block Status
NETWORK
Displays current network information.
Also displays current connected client information.

25
PANIC RECORD
Set recording mode in an emergency situation.
Press SETUP>RECORD> EVENT RECORD>FPS/QUALITY
Chapter III
SETUP
Select to enter into SETUP menu
CAMERA COLOR
Changes camera screen color
OSD
Changes OSD (On Screen Display)’s position.
SEARCH
Select to enter into SEARCH menu

26
BACKUP
Select to backup recorded data.
Chapter III
1) Backup Device Search 4) Warning when data size is ove
2) Select data to backup 5) Make Image after pressing OK.
During backup, any function won’t be
working due to system’s stability.

29
SETUP SCREEN
Chapter IV
SYSTEM
Set up various system related items.
INFORMATION
DATE/TIME
DISK
USER
LOG
LOGOUT
SYSTEM SHUTDOWN

30
INFORMATION
Chapter IV
INFORMATION
DEVICE NAME: User can change the DVR
name on his own.
LANGUAGE : Select language.
VERSION : Shows S/W version info.
(With UPGRADE button, you can upgrade
the newest S/W version
Can’t upgrade when DVR’s power is on .
Contact manufacturer or distributors for upgraded versio n.
CONFIGURATION IMPORT : You can read setup values saved in USB or
Initialize the setup values

31
DATE/TIME
Chapter IV
DATE/TIME
Set date, time & Time zone of System.
When you use it for the first time
Set these items in advance .
TIME SYN
Synchronize time with internet time server.
Check “NO” of enable in the TIME SYNC
menu, user can change DATE/TIME
Set the GMT on the DATE/TIME list and
Adjust TIME SYNC.
HOLIDAY
In the schedule record setup , it automatically
converts normal date to holiday schedule.
It works when record is setup as schedule mode.

32
DISK
Chapter IV
DISK TABLE
Shows current disk information connect ed to
system.
IMPORTED : DISK installed
RECORD : RECORD possible
SYSTEM : DISK allotted for SYSTEM
TOTAL DISK FORMAT
Format all connected HDD disks.
(When you select info column of connected DISK separately,
You can format DISK one by one.
One of DISKS should be a system disk for recording system logs & ODD Back-up &
other TEMP file issuing purposes.
Backup devices such as CD-RW/DVD-RW need to be installed as Secondary Slave.
(JF 4 Connector. – Slave jumper setting)
<SYSTEM DISK selected Screen> <On FORMAT Screen>

33
USER
Chapter IV
USER
Shows currently registered user lists.
User accounts can be added or deleted.
+ add account with this button.
X Delete account with this button.
USER ADD
Possible to add user account
according to authority.
When YES selected, LOGIN needs to be confirmed every time to enter into setup /
system menu.
AUTO LOGOUT ENABLE
LOGOUT automatically after a certain period of time.
AUTO LOGOUT TIME
Set idle time to LOGOUT

34
LOG
Chapter IV
LOG
Shows all log infos on SYSTEM and other events
CLEAR : Remove all log info.
UP/DOWN butto n : Move to next/previous log info
page by page .
Move to first part of LOG info.
Move to Last part of LOG info.
LOGOUT
LOGOUT function when exiting set up
SYSTEM SHUTDOWN
SYSTEM ends.
The same as POWER OFF butto n of front or remote control.

35
NETWORK
Chapter IV
NETWORK
Set up various NETWORK items
LAN
DDNS
E-MAIL
CALLBACK

36
LAN
MAX CONNECTION
Shows maximum numbe
sof
Chapter IV
STATIC TYPE
Select in case of STATIC IP.
All setting values of IP, GATEWAY, NETMASK
Need to be set manually.
Connectable users.
(Up to 4)
DHCP TYPE
Select during automatic DHCP IP.
User set DNS only.
(under the situation of DHCP server operating mode)
ADSL TYPE
In case USER ID, P/W are need ed to input
such as PPPoE of ADSL line

37
DDNS(DYNAMIC DNS)
Chapter IV
ENABLE
Select if you want DDNS
This is under the situation of Dynamic IP
Network.
SERVER
Select DDNS server
Specialized DDNS server operated by Ma
nufacturer
Î www.ezddns.com
DYNDNS: DDNS common server
In order to use DDNS service
Account & HOSTNAME should be registered in the server first.
HOSTNAME
User name of IP ADDRESS ON Dynamic IPcircumstance.
It is the same name as registered on DDNS server.
USERNAME / PASSWORD
Type the user name & pas word registered on DDNS service.
ROUTER
Check if NETWORK is through ROUTER or IP sharer .

38
E-MAIL
Chapter IV
ENABLE
Select when you need E-MAIL transmission.
ALL event information is sent to admin’s
E-mails.
Write the MAIL sending SMTP server name.
AUTH ENABLE
Check when you need account
SENDER
Write the mail account of sender.
.
ID / PASSWORD
Input account & password .

39
CALLBACK
Chapter IV
ENABLE
Check to use CALLBACK function .
All event or specific information are sent to
“Agent” Program which is installed on P.C
Register IP address of P.C for callback
function

40
DEVICE
Chapter IV
DEVICE
These are item lists for the control of CAMERA, ALARM .
CAMERA
ALARM
DISPLAY
MAIN MONITOR
MISCELLANEOUS

41
CAMERA
Chapter IV
ENABLE
Check if you want to use current camera
TITLE
Can change the camera name.
HIDDEN
Doesn’t show the screen on live mode
Even though it records and runs normally.
Check if you want to use PTZ function.
PTZ PROTOCOL
Select PTZ PROTOCOL.
Various of protocol information including
PELCO-D are implemented.
If you can not find one, please contact manufacturer
PTZ ADDRESS
When you use many of same PTZ equipments
You can name on these PTZ sites.
Site numbers can be from 0 to 255.
PTZ PORT
Adjustable related protocol BAUDRATE, DATA BIT.

42
ALARM
Chapter IV
ENABLE
Check if you use specific ALARM.
TITLE
Changes connected ALARM names.
ALARM TYPE
Select specific ALARM TYPE.
(NORMAL OPEN, NORMAL CLOSE)
Shows all OSD display details.
CAMERA INFOMATION
Selects the display of CAMERA NO, TITLE
EVENT INFOMATION
Select OSD display for the EVENT.
STATUS INFORMATION
Shows various status of OSD.

43
Chapter IV
MAIN MONITOR
Set up SEQUENCE, EVENT POPUP
of main monitor.
SEQUENCE
Set up the screen switching times.
EVENT POPUP
Check if you want event pop up function.
VGA
Set up the VGA Resolution.

44
MISCELLANEOUS
Control of remote controller/key related functions.
Chapter IV
REMOTE CONTROLLER ID
Designate remote control ID.
It is useful when many DVRs installed
at the same place .
KEY TONE ENABLE
Select button volume on the front panel.
External Controller Use
Choose whether External Controller use or not.
External Controller Protocol
Choose the protocol of external controller.
Remarks: Please ask manufacture if there is
no protocol for your device.
External Controller ID
When you use several external controller
device, you can designate the address for
each device so you can adjust it to each one
them. The address is from 0 to 255.
External Controller Port
Can adjust the detailed option such as
BAUDRATE, Data BIT and so on

45
RECORD
Chapter IV
RECORD
These are control lists of recording related functions.
RECORD POLICY
RECORD

46
Chapter IV
Record Policy
choose record policy, there are 2 options on data
recording
-Once : Record one time w
ng.
- Overwrite : Overwrite recording data on installed
HDD
Record data Retention
Select record data retention date from ‘Disable’ to
‘365’ days.
This feature only works when ‘overwrite’ option
selected on Record policy.
Data retention feature works as following
conditions
- When boots system, changes setup, every
midnight
- When changes TIME or GMT
System log keeps the record data which
deleted by Data retention feature.
¾ Once deleted data by Data retention feature
never can be recovered. Before you proceed
this, please double check you recording data
status and features.
Once you set Data retention data as 5,
search available recorded data will be max.
5days 23hours 59minutes 59seconds.
Data retention data can’t be over than the
HDD ca
acity which installed in your

47
RECORD
Set up specific record type per each camera.
Chapter IV
RESOLUTION
Set up resolution.
-360*240(CIF)
-720*240(HALF-D1)
-720*480(D1)
RECORD MODE
Set up record type.
NORMAL+EVENT is focused record mode.
NORMAL/EVENT RECORD FPS
Set up how many frames to record.
NORMAL/EVENT RECORD QUALITY
Set up record quality.
Set each week’s schedule.

48
EVENT
Chapter IV
EVENT
This is for the control of all event items such as MOTION, SENSOR.
MOTION
SENSOR
VIDEO LOSS
SYSTEM

49
MOTION
SETUP
Set up the MOTION area & sensor.
Click mouse right or MENU KEY button
RECORD
Set pre& post record mode.
When record frames are less, PRE/POST
RECORD need to be set a lot more for
correct record search.
ACTION
Setting up list for how to act after EVENT.
- POPUP CAMERA/DWELL
:Set popup channel & time.
- ALARM/BUZZER DWELL
:Set alarm & buzzer time.
-E-MAIL
:Select EVENT info to be sent by e-mail.
-
:Select EVENT info to be sent to AGENT.
- WRITE LOG
:Select to write LOG info.

.
NORMAL OPEN : Normally it opens
and sends signals when detects sensors.
NORMAL CLOSE : Normally it closes,
and it sends SIGNAL when detects sensors.
RECORD
Set Connecting camera,
Pre, post record.
When record frames are less, PRE/POST
RECORD need to be set a lot more for
correct record search.
ACTION
Setting up list for how to act after EVENT.
- POPUP CAMERA/DWELL
:Set popup channel & time.
- ALARM/BUZZER DWELL
:Set alarm & buzzer time.
-E-MAIL
:Select EVENT info to be sent by e-mail.
-
:Select EVENT info to be sent to AGENT.
- WRITE LOG
:Select to write LOG info.

51
VIDEO LOSS
VIDEO LOSS can be an event type and
can set camera record and action.
Chapter IV
SETUP
Select whether you want VIDEO LOSS
Function or not.
RECORD
Set connecting camera Pre& post record.
When record frames are less, PRE/POST
RECORD need to be set a lot more for
correct record search.
ACTION
Setting up list for how to act after EVENT.
- POPUP CAMERA/DWELL
:Set popup channel & time.
- ALARM/BUZZER DWELL
:Set alarm & buzzer time.
-E-MAIL
:Select EVENT info to be sent by e-mail.
-
:Select EVENT info to be sent to AGENT.
- WRITE LOG
:Select to write LOG info.

52
SYSTEM
Sets how to operate event related with
DISK mainly.
Chapter IV
DISK FULL
Sets when HDD is full of record.
DISK ERROR
Sets when there is an error on HDD.
S.M.A.R.T
Enables the system to prevent possible
malfunction of HDD by interfacing
between system and HDD.
If you found BAD HDD mark in the
S.M.A.R.T function, please exchange HDD
as soon as possible

54
3
SEARCH
Chapter V
1
2
Playback Screen : Record Playback
Playback Time : Playback Time Display
Display Status
Playback Icon
Pause (Ⅱ)
1
2
3
Playback (▶)
Multiple Playback(▶▶, ▶▶▶, ▶▶▶▶)
It randomly shows the first searched record file when it goes to
This type is the same as on event search , so it is possibly not to shows
The exact record file searched .

55
SEARCH MENU
Chapter V
DISPLAY
Select screen division mode. (1,4 spirit)
CALENDAR SEARCH
Select date , hour, minutes, seconds in turn on calendar search
When you click MINUTE, you can find specific record status as right below.

56
Chapter V
Section is
Generated and maintained recording data that
occurs duplicating data returning previous time by
any cause during DVR operating
Time progress
EVENT SEARCH
It shows all EVENT record list.
If you click related EVENT,
It plays that event promptly.
:
Sectoin#2:
It may not be the same channel image as
shown on EVENT LIST because it show s the
first display image recorded at that time zone.
SEARCH KEY
Can be selectable on EVENT search.
-START/END
:Set EVENT search start, end time.
-MOTION/SENSOR/VIDEO LOSS
:Selectable per each camera

57
Chapter V
DATE/TIME SEARCH
You can search the event promptly
When you know the exact event time.
FIRST
Move to first part of recorded DATA.
LAST
Move to last part of recorded DATA.
BOOKMARK
Sets automatically starting time during back up.
It is useful to set a bookmark as starting time
while search the data.

58
Chapter V
Play Mode Expansion
Expand Playback Mode.
Low speed Play mode is activated when use
this Function.
If you don’t want to use Low-speed Play,
uncheck this function.
How to use “Low-speed Play Mode”
Choose “FF”
-> Low-speed 3 steps + speed rate 3 steps
Choose “REW”
-> Low-speed 3 steps + speed rate 3 steps
In case of Low-speed mode, please adjust from 1 ms to 125ms between each Frame.
LOCAL DEVICE
DEVICE
Search internal or external
SYSTEM DISK .
Search the data of internal DISK.

Select when you play the backup data
If there are various back up devices , you can select a specific one .
Search Tool-Bar
Operating by mouse, it can be shown tool bar for easy playback.
The tool bar will be (dis)appeared by clicking wheel button of the mouse.
A tool bar functions are available just when popup the tool bar, if you want to get other
function, please remove tool bar and escape playback mode.

60
Chapter-VI. Client program

61
Chapter VI
REMOTE
1
4
3
5
6
8 9
<REMOTE PROGRAM IS?>
With connected to DVR remotely, it is to perform Remote Monitoring, Remote
Search, Remote Backup etc. (Please install remote program from the program
CD)
1. INTEL P-4
2. 256M or higher main memory(512M recommend)
3. WINDOWS O/S(WIN 2000, XP, Vista(32bit))
4. 32MB VGA card supports RGB (ATI series recommend)
5. At least 10Mbps network speed (Max 100Mbps support)
Environment conditions for Remote Program
Please note that some buttons and graphics may not be activated at this moment.
Those inactivated buttons will be used later when system upgrades and expand s

62
1
Connection information and Button
Shows DVR s name, IP address and connection status
: Enter IP address and user authentication
to connect DVR
: Modify IP address and user authentication
of the existing list
: Delete existing use.
DVR name :
Specify a name that you can easily
identify.
Address :
Specify assigned IP address to
connect DVR (Type the Host name of
REAL IP or DDNS.)
<New Connection/Modify Dialogue Window>

63
<What is IP address?>
A set of address s
stem that is used to find out destination in network access via
Chapter VI
Internet or LAN.
IP address is divided into REAL IP and VIRTUAL IP, and REAL IP must be sent on
DVR for the access from remote site via internet. You can be assigned with REAL IP
Or DDNS service ID (Hostname of Dynamic Domain Name Server).
Service Port :Set this the same as the service port assigned to DVR.
<What is service port?>
Function to make the virtual IP available to the devices such PC or DVR w ith
Automatic connection to the specified service port when remote access is made
To router via the router or IP Share of one REAL IP. (But this function is available
Only when router or IP Share supports it.)
User Name : Type the user name authorized in DVR
Password : Type the password authorized in DVR
Save Authentication Information :Save Authentication Information
Program Information and Set up
Program Information :
Shows Remote Program’s
information.
Program Setup :
Sets up Remote Program.
( Language, Display Output, Resolution, Save Path, Network
Speed Etc)
rogram Information Window

To choose program s language
.
Video Display :
YUV mode : According to your PC
graphic card ability, the support can be
decided. This mode shows faster,
clear ability of image transmission than
RGB mode.
RGB mode : It is widely compatible
with most graphic cards, and select
Resolution from 1024X768 starts :
It always shows 1024 x768 when you
check..
<Program Setup Window>
※ Above setting value will apply after
restart of the program.
Data Save Place :Sets ups basic path of AVI file to save.
AVI Saving time : Sets up saving time of AVI file from remote.
Network Speed :
<Recommended Graphic Card>
ATI series : Radeon7000series (More then 32M), RADEON series…
NVIDIA series : M64series(More then 32M), GEFORCE series…
Etc : VGA card to support YUV mode YUV…
3
Status Icon
Status icon of connected DVR
High Speed : System sends off images at high speed possible.
Low Speed : System sends off images at normal speed in consideration of stability.

Shows and check the recording status
Shows DVR’s event status and you can
check the status of Motion, Sensor,
Video Loss at real time.
<Alarm Control>
the DVR’s alarm if you press
the Alarm control button.
Shows the connected DVR HDD status.
You can check temperature and status
.
4
REMOTE SEARCH Execution and Set Up
Set Up Execution
ressing each button operates
REMOTE SEARCH or Set Up.
REMOTE (LIVE) and REMOTE
SEARCH are made up in separate
program.

66
Remote Set Up <Camera>
Chapter VI
1
2
3
4
Enable : Selection item to use camera, Removing the check stops using that channel.
No : Item to select camera No
To set up all the camera equally, Choose “select all”
Security : When checked, It displays ‘Hidden’ on monitor. (though it keeps recording)
Title : Item to revise/type the camera name.
1
2
PTZ address: Item to assign PAN TILT address per camera.
Name :Item to check PTZ Camera’s model name.
ID : Item to select PTZ address per camera.
Port bit rate : Item to select the PTZ’s port bit rate.
Data bit :Item to select data bit.
Stop bit : Item to select Stop bit.
Link PTZ : Sets up PTZ camera.
3
y : Item to select Parity.
Audio : Item to select which audio channel to be used among total 4 audio inputs.
4

67
Remote Setup <Alarm>
Chapter VI
1
No : Item to select Alarm No.
To set up all the camera equally, Choose “select all”
Enable : Item to select to use Alarm, Removing the check stops using that channel.
Title : Item to type Alarm’s name.
Type : Item to select Alarm’s type.
- Normal Open : Type of alarm open in general situation.
1
- Normal Close : Type of alarm close in general situation.

68
Remote Setup <Main Monitor>
Chapter VI
1
2
1
2
Sequence Dwell : Time setting for “screen change”
Popup Event : You can choose whether you use “Popup Event” or not.

69
Remote Set Up <Record>
Chapter VI
1
2
No : Item to select Camera No.
To set up all the camera equally, Choose “select all”
.
Resolution : Item to change the resolution.
- NTSC : 720X480, 720X240, 360X 240
- PAL : 720X576, 720X288, 360X288
Normal Record Frame :Item to select normal record frame.
Normal Record Quality : Item to select normal record quality.
1
Event Record Frame :Item to select Event (Motion + Sensor + Video Loss) record speed.
Event Record Quality : Item to select Event (Motion + Sensor + Video Loss) record quality.
Schedule : Item to select record schedule.
-Normal : Always Record
-
Motion, Sensor, Video Loss
- N + E : Always + Event Record
- Clear : Delete the current record schedule.

70
Remote Set Up <Record (Timetable)>
2
Chapter VI
1. Select the
Record Mode
2.Select Day/Time
< Schedule of Record>
It is the list of selection in which schedule to
use in operating the relevant camera channel.
First select the item you need among
Normal time, Event and Normal time + Event.
Then drag mouse from the wanted position
on time line.
Schedule Indication by color
Normal(N) : (Blue)
Event(E) : (Red)
Normal(N) + Event(E) : (Green)
※ To edit schedule record,
you need to set record as schedule mode.
Clear (No Record) : (White)

71
Remote Set Up <Record Policy>
Chapter VI
1
Record Policy: Item to select record policy
Overwrite : When HDD capacity is almost consumed, It erases old data and record new.
Single Record : To stop recording on 100% of HDD capacity.
Record Data Retention : Please choose “Record Data Retention “ from “Non-use” to “365”.
Please refer to page 61 for more detailed explanation.
1
Please ask the agency and store about exact usage because you can’t recover the deleted
data by “Record Data Retention”

72
Remote Set Up <Motion>
Chapter VI
1
2
3 4
Camera No : Item to select Camera No.
To set up all the camera equally, Choose “select all”
Enable : Selects to use motion sensor, Removing the check stops using that channel.
Sensitivity : Adjusts the sensitivity in motion detection.
There are 5 steps and as the number increase, it gets more sensitive.
1
Area : Item to select motion area.
Area is selected when drag the mouse on the
image.
<Set Up Area Tool>
2
Area D r a w
button
Area Clear
Button

73
Remote Set Up <Motion (Link Record)>
3
Chapter VI
Link Camera :
Selects which channel to record when
motion is detected on the relevant
channel.
※ Multiple selection possible
Pre Record : Sets pre-event recording time. (Max 5 second)
Post Record : Sets post-event recording time. (Max 60 second)
Remote Set Up <Motion (Link Action)>
Popup Camera :
Selects which channel to Popup when
motion is detected on the relevant
channel.
It works when the Popup setting is
‘Yes’ on DVR.
Popup Time :
Sets Popup time
Link Alarm :
Select Alarm to be linked when motion
Is detected.
※ Multiple selection possible
Alarm Time : Sets Alarm output time. (Max 30 second)
Buzzer Time : Sets buzzer output time in DVR. (Max 30 second)
Mail : When motion is detected, the log is sent to the selected e-mail.
Call Back : When motion is detected, the log is sent to the selected IP address.
Log : Item to save Log writing when motion detected.
(It is not recorded on the system Log but used for event search.)
Motion detection function is a mode to detect in accordance with the amount of color
Changes of image. So, please be careful that DVR keeps recording as continuous
motion when the image of camera is blinking caused by light problem or camera
Auto Iris problem.

74
Remote Set Up <Sensor>
Chapter VI
1
2 3
Sensor No : Sets sensor No.
To set up all the camera equally, Choose “select all”
.
Enable : Selects to use sensor, Removing the check stop using relevant sensor.
Title : Item to select sensor’s name.
Type : Item to select sensor type.
-Normal O
en : Type of Alarm open in general situation.
- Normal Close : Type of Alarm close in general situation.

75
Remote Set Up <Sensor (Link Record)>
2
Chapter VI
Link Camera :
Selects which channel to record when
sensor is detected on the relevant
channel.
※ Multiple selection possible
Remote Set Up <Sensor (Link Action)>
Pre Record : Sets up pre recording time. (Max 5 second)
Post Record : Sets up post recording time. (Max 60 second)
Popup Camera :
Selects which channel to Popup when
sensor is detected on the relevant
channel.
※ It works when the Popup setting is
‘Yes’ on DVR.
Popup Time :
Selects Popup time.
Link Alarm :
Selects Alarm to be linked when sensor
is detected.
※ Multiple selection possible
Alarm Time : Selects Alarm output time. (Max 30 second)
Buzzer Time : Selects buzzer output time. (Max 30 second)
Mail : When sensor is detected, the log is sent to the selected e-mail.
Call Back : When sensor is detected, the log is sent to the selected IP address
Log : Item to save Log writing when sensor detected
(It is not recorded on the system Log but used for event search.)

76
Remote Set Up <Video Loss>
Chapter VI
1
2 3
Camera No : Item to select camera No.
To set up all the camera equally, Choose “select all”
Enable : Item to enable the Video Signal Loss function
1

77
Remote Set Up <Video Loss( Link Record)>
2
Chapter VI
Link Camera :
Selects which channel to record when
video loss is detected on the relevant
channel.
※ Multiple selection possible
Remote Set Up <Video Loss (Link Action)>
Pre Record : Sets up pre recording time. (Max 5 second)
Post Record : Sets up post recording time. (Max 60 second)
Popup Camera :
Selects which channel to Popup when
video loss is detected on the relevant
channel.
It works when the Popup setting is
‘Yes’ on DVR.
Popup Time :
Selects Popup time.
Link Alarm :
Selects Alarm to be linked when video
loss.
※ Multiple selection possible
Alarm Time : Selects Alarm output time (Max 30 second)
Buzzer Time :Selects buzzer output time (Max 60 second)
Mail : When video loss occurred, the log is sent to the selected e-mail
Call Back : When video loss occurred, the log is sent to the selected IP address.
Log : Item to save Log writing when video loss occurred.
(It is not recorded on the system Log but used for event search.)

78
Remote Set Up <System>
Chapter VI
1
3
2
4
DISK FULL : List for all installed HDD disks.
Disk Full Notice Enable : Activate Disk Full Notice when installed disks are full.
Remote Set Up <Disk Full (Link Action)>
1
2
Popup Camera :
Not available as of now
Popup Time :
Not available as of now
Link Alarm :
Selects which Alarm to be linked when all
installed HDD disks are full.
※ Multiple selection possible
Alarm Time : Selects Alarm output time. (Max 30 second)
Buzzer Time : Selects buzzer output time (Max 30 second)

79
Mail : When all installed HDD disks are full, the log is sent to the selected e-mail
Call Back : When HDDs are full, the log is sent to the selected IP address.
Chapter VI
Log : Selects to save Log writing when installed HDDs are full.
(It is not recorded on the system Log, but used for event search.)
SMART
Enable SMART : Select to use SMART feature.
SMART Function??
3
It checks the physical errors and observes the HDD disk continuously such as
Temperature, I/O device errors and general conditions of the HDD disk.
4
Remote Set Up <SMART (Link Action)>
Not available at this moment
Popup Time :
Not available at this moment
Link Alarm :
Selects which alarm to be linked
※ Multiple selection possible
Alarm Time : Sets Alarm output time (Max 30 second)
Buzzer Time : Sets Buzzer output time (Max 30 second)
Mail : When smart related problem occurs, the log is sent to the selected e-mail.
Call Back : When problem occurs, the log is sent to the selected IP address.
og : Selects to save Log writing when smart related problem occurs
(It is not recorded on the system Log but used for event search.)

80
Chapter VI
Remote Set Up <DDNS>
1
3
2
1
2
DDNS : Select to enable DDNS function.
Enables the network access from Dynamic IP environment.
Server : Select Server for DDNS
EZDDNS : DDNS server operated by the manufacturer (recommended) Î
www.ezddns.com
DYNDNS: DDNS public server
3
Host name : The name used in the Dynamic IP environment instead of IP Address.
To input the Hostname registered on the DDNS Server.
(Ex. dvr-xq.ezddns.com)
User Name / Password : Input the ID and Password created while signing up to the DDNS
Service.
Router: To select the Network Environment when using Router or IP Sharer.

81
Chapter VI
Remote Set Up <E-Mail>
1
3
2
4
1
2
E-mail : To be selected for activating E-mail notification function
SMTP Server : To register the SMTP
Server that manages the mail notification.
3
4
E-mail : Register the E-mail(s) authorized for the receipt of information.
List of Registered E-mails: The list of the registered e-mails authorized to receive information .
: Enter the ID and Password
e unnecessary items can be deleted.

82
Chapter VI
Remote Set Up <Callback>
1
2
3
1
2
Callback : Select to activate CALLBACK function.
Function that enables delivery of the various Events occurring in the System to the Agent
Programs set in the PC.
Add Callback: Select to register IP Address of computer that will use CALLBACK function.
3
Registered Callback List: The Registered Callback list authorized to receive information .
The unnecessary items can be deleted.

83
Chapter VI
Remote Set Up <LAN>
1
2
1
Regardless of the number of Client connections only one Client will be able to connect to
XQ Search. Therefore if once Client PC is using XQ Search the other Client PC can only
LAN : LAN Setting.
Maximum User Number : Indicates the maximum number of CLIENTS that can be connect ed. (Max. 7)
Connection Type: Static, DHSP, ADSL(PPPoE).
2
.
STARIC
DHCP ADSL(PPPoE)

84
5
PLAY & PAUSE
Starts or stops image transmission on the Remote Live screen.
This starts automaticall
when search or set in the setup menu.
Chapter VI
Starts to play when pressed.
Stops to play when pressed.
6
AUDIO Transmission
Controls Audio volume. ※Audio signal is sent on full screen mode only.
Sound volume control gauge
Mute Button :
Stops audio transmission.
7
Right Mouse Click Action
When the right button is clicked on Remote Live, the following menu below appears and the
following functions can be used.
Whole Screen : Hides the function
button and shows the image full
screen.
AVI Saving Begins :
Starts AVI saving of the channel
Selected.
※Audio signal is saved on full
screen mode only.
Image Saving.. : Save image file of channel selected (Save JPEG or BMP)
Printing.. : Print current image of the channel.

85
8
Channel Button
Moves to the channel selected and it has the same function as double click the left mouse
button on the selected channel.
Chapter VI
9
Layout Modify Button
Screen Division Button : Selects desirable screen division.
Whole Screen : All buttons are hidden and the screen displays full.
※ Left double click of mouse returns to the previous screen from whole screen.

used on Remote Viewer program.
※ Refer to PTZ support list
Direction Button :
Button to move top, bottom, left, right
Channel Indication :
Indicate current channel
Speed Control Button :
Button to control moving speed
Image Control Button :
Button to adjust Zoom, Focus, Iris
Preset Move: Move to saved preset No.
Pre set move button
Pre set save button
Camera Menu Mode Button
Use of Camera Menu Mode Button
Preset Save : Save preset No
.
<Preset Move>
<Preset Save>
The above function can be used only if
it’s supported by PTZ camera.

87
Remote Search
Chapter VI
1
4
5
6
8
9
2
3
11
10
Camera Name
Green Border Line :
Display the selected
1
Playback Display
Recorded
Date/Time
camera.
2
SECTION
Section is created when Date/Time is changed to former times.
Former Date/Time will be kept in section 0.
Newly set Date/Time will be kept in section 1……

88
3
Move & Event Search
Move Button : Move to selected time
Chapter VI
Event Search Button : Popup the event search window
Shows start and end time of recorded
data.
<Move Window>
Moves to the time to search and press
OK button.
Select the time to event search
Select events in detail.
Select the camera to search.
Start event search. Click below Import
button to list events.
Shows current searched event lists.
Hotkey :Play the searched event.
Click Stop button first and select a
certain event list and click Hotkey to play
the event.
Import : Search the next event list
.
※ 10 lists are shown every time clicks
import buttton
Please make sure to select “WRITE LOG” of the system.
If not, event lists aren’t searched.

89
4
Connection Information and Button
s name, IP address and connection
status.
Connect/Disconnect Button :
Button to connect to other DVR in the saved list
Backup play button
<Connection List Window>
When many DVRs are registered
in the DVR list, each DVR can be
remotely searched without closing
The Remote Program.
The linked list s can’t be edited
while search.
5
Playback Button
Previous Frame :
Play previous frames
reverse direction
Next Frame :
Play next frames
forward direction
Play / Pause
End :
Move to end of record data
Starting :
Move to starting
of record data
Fast Rewind : Fast reverse
play every 1 minute
Fast Forward :
Fast play every 1 minute
Speed Control Bar

90
6
Screen Division Button
Chapter VI
Screen Division Button
7
AUDIO Play
Controls audio volume. ※Audio signal is sent only on one full screen.
Mute Button :
Stops audio transmission
Sound volume control gauge
8
Image Control Button
Brightness adjustment button :
Adjusts the brightness of playing images.
Contrast adjustment button :
Brightness
Contrast
Blurring
Sharpness
Adjust the contrast of playing images.
Sharpness adjustment button:
Adjust the sharpness of playing images.
Blurring adjustment button:
Adjusts the blurring of playing images.
Reset button :
Initializes the adjusted image to original image.
Zoom Button :
Zoom the selected part

91
9
Saving Button
Backup
Back Up :
Backup the searched image as
Chapter VI
Print
Image Save
AVI Save
.
Print :
Print the searched images.
AVI S a v e :
Image Save :
Saves the searched images as Image File.
(Save JPEG or BMP)
Saves the searched images as AVI file.
Storage Information :
Select start and end time to backup
image.
Backup Camera :
Select the camera to backup
Including :
Selects audio and event to include.
Backup Path :
Selects the path to backup
Shows total capacity
Used Capacity :
Shows used capacity
Left Capacity :
Shows remaining capacity
<Backup Window>

92
Preview :
Preview of the images to print,
which is printed with various information
written on the bottom of the image.
<Preview Window>
Image Format
JPG format :
Definition has a little loss due to loss
compression method, but archiving size
is small.
BMP format :
Archiving size is a bit big due to no
compression, but it can be saved as
higher definition than JPG.
<Image Save Window>
Saving Path :
Selects the path to backup.

93
Storage Information
Selects camera No and start/end time to
.
Including :
Selects audio to include.
Back Up Patch :
Selects the path to backup
Total Capacity :
Left Capacity :
Shows remaining capacity
heck “Caption option” of Media Player to display time/date of playing AVI file.
10
Right Mouse Click Action
When the right button is clicked, the following menu below appears and the following
functions can be used
Original Size : Shows original size.
AVI Saving :
Starts to save AVI file
Audio signal is save only on full
screen.
Image Saving.. : Save image of the selected camera (Save JPEG or BMP)
Printing.. : Print current image of the camera

94
11
Time Table
Selects year/month/day and hour/minute to search the recorded data.
Chapter VI
Year/Month Select Button :
Button to move previous and next month.
Recorded Date (Blue) :
Shows recorded date in blue.
Current Date (Blue Round) :
Timeline Display : Displays in 24 hours system and one each line is 1 hour unit.
Shows current date in blue round.
No Recorded Date (Black) :
Shows no recorded data in black.
Camera Selection Button :
Select the camera.
Minute selection Pointer::
Select the minute.

95
Backup Playback
Backup Playback Button :
Select the backup data to play.
Backup playback can play a data
of Image file.
Windows Media Player can play a
data of AVI image files .

96
PLAYER
Chapter VI
1
2
3
6
1
Camera Name
Green border line :
Di
camera.
2
Starting/End
Move to end of record data
Move to starting record data
Play Progress Bar

97
3
Play button
Chapter VI
Fast Forward
Fast Rewind
Play / Pause
4
Sound volume Control Button
※Audio signal is sent only on one full screen.
Mute Button :
Stops audio transmission
Sound volume control gauge
5
Layout Button
Layout button : Button to select screen division mode .

98
6
Call function/Program Info
Chapter VI
Information :
Shows program
information.
<Program Info Window>
Call Function Button :
Button to call in the back up file.
Select the backup data to play
Backup playback can play a data
of Image file.
Windows Media Player can play
a data of AVI image files .

Product
Name
Model
Serial NO.
Date of
purchase
Customer
name
Address Address
Warranty period – 1 year
As warranty period is counted from the date of purchase, it is recommended that you
get the date of purchase to be written.
(If you are not sure about the date of purchase, the warranty period is counted from
the date when six months are passed from the date of manufacture.)
Free Service
We will recompense in accordance with free service or Consumer Damage
Compensation, Ministry of Finance and Economy’s Notification, in case there is any
failure of performance or function, which occurred naturally under normal use of
product within one year (warranty period) after purchasing the product.
.
Pay service
1. In case of failure due to consumer’s mistake
-in failure due to the careless handling, repair or conversion of the consumer
-in failure due to the repair by unqualified person instead of dealer or service
center engineer
-in failure or damage due to falling or such things during relocating after
installing
-in failure due to abnormality of used power or inferiority of the networks and
apparatus that is attached to this product
2. In case of other reasons such as disasters
fire, salt damage, flood, landslip, etc.…