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Table of Contents
1Safety and Compliance .................................................................................................................. 1
The Tobii Glasses 2 system is composed of several components as described in the User’s Manual and should be
used according to manufacturer instructions. Connecting, or by other means using any other component than advised
in the User’s Manual may damage or injure a person, their property or recorded data, and is done entirely at the user’s
own risk.
The Tobii Glasses 2 Eye Tracker should be fitted on the test participant according to manufacturer instructions. Tobii
or its agents are not liable for damage or injuries to a person or their property due to a Tobii Glasses 2 Eye Tracker
being dropped in any configuration. Fitting the Tobii Glasses 2 onto a test participant is done entirely at the user’s
own risk.
Tobii Glasses 2 Eye Tracker is equipped with a head strap to enable tighter mounting of the eye tracker onto the
wearer’s head. Neither Tobii nor its agents are liable for damages or injuries to a person or their property caused by
the Tobii Glasses 2 Head Unit head strap
1.1.2Emergency Warning
The Tobii Glasses 2 system is to be used for research purposes only. Be aware that due to the low, but possible risk
of failure or distraction, the Tobii Glasses 2 should not be relied upon or used in dangerous or otherwise critical
situations.
1.1.3Child Safety
The Tobii Glasses 2 system is an advanced computer system and electronic device. As such it is composed of numerous separate, assembled parts. In the hands of a child some of these parts may become detached from the device, possibly constituting a choking hazard or another danger to the child.
Young children should not have access to, or use of the device without parental or guardian supervision.
1.1.4Infrared Warning
When activated, the Tobii Glasses 2 Eye Tracker Head Unit emits pulsed infrared (IR) light. Certain medical and other
devices are susceptible to disturbance by IR light and/or radiation. Do not use the Tobii Glasses 2 system when in
the vicinity of such susceptible devices as their accuracy or proper functionality could be impaired.
1.1.5Epilepsy Warning
Some people with photosensitive epilepsy (PSE) are susceptible to epileptic seizures or loss of consciousness when
exposed to certain flashing lights or light patterns in everyday life. This may happen even if the person has no medical
history of epilepsy or has never had any epileptic seizures.
A person with PSE would also be likely to have problems with TV screens, some arcade games, and flickering fluorescent bulbs. Such people may have a seizure while watching certain images or patterns on a monitor, or even when exposed to the light sources of an eye tracker. It is estimated that 3 to 5% of those diagnosed with epilepsy have this
type of epilepsy. Many people with PSE experience an "aura" or odd sensations before a seizure occurs. If you, or the
wearer of the Tobii Glasses 2 Eye Tracker, feel odd during use, turn off and remove the Tobii Glasses 2 Head Unit.
The Tobii Glasses 2 system is a delicate measuring instrument used for research purposes and should be treated
with care at all times. To avoid breaking or damaging the internal electronic circuits, do not drop, knock, or shake the
device. Eye tracking quality or accuracy can be seriously affected if the Tobii Glasses 2 Head Unit or Recording Unit
has been dropped. If the eye tracker is exposed to mechanical shock, for example, when dropped, do not try to start it
or connect it to a power source. Contact Tobii Support for instructions.
1.1.7Bending Warning
To avoid breaking or damaging the internal electronic circuits, do not bend any part of the eye tracking system. Eye
tracking quality or accuracy can be seriously affected if the Tobii Glasses 2 Head Unit or Recording Unit has been
bent.
1.1.8Do not open the devices
Do not open or disassemble the Tobii Glasses 2 Head Unit or the Recording Unit. Non-compliance will result in loss
of warranty! There are no user serviceable components inside. Contact Tobii Technical Support if your Tobii Glasses
2 is not working properly.
1.1.9Connectors
The Tobii Glasses 2 Head Unit and Recording Unit have numerous external interfaces (connectors). Connecting any
other device or connector than those intended may cause personal injuries and/or damage the Tobii Glasses 2. Tobii
or its agents are not liable for any damages or injuries to a person or their property due to connecting unintended
connectors.
1.1.10HDMI Cable Warning
The provided HDMI cable should only be used to connect the Head Unit with the Recording Unit. Do not use the
HDMI cable for any other purpose or for connecting to any other devices. Only use HDMI cables provided by Tobii to
connect the Head Unit with the Recording Unit. Tobii or its agents are not liable for any damages or injuries to a person or property due to wrong use of the provided cables.
1.1.11Environment
The Tobii Glasses 2 system is designed for use in dry indoor environments. Avoid any exposure to direct sunlight as
this will affect eye tracking quality and longer exposure can overheat the equipment. Avoid exposure to any liquids,
gels, moist, rain, sweat or other damp materials or environments. Do not use the eye tracker near water — the device
is not water resistant.
The device complies with IP Class 20 and has no protection against objects smaller than 5 mm. Keep the eye tracker
in a clean and dust free environment. When using the equipment take adequate precautions against dust and dirt.
Do not place or use the equipment in places subject to extreme temperatures and humidity, such as on top of and or
near a heating element, in a hot or damp room, or in a hot automobile in the sun. Usage temperature: 0℃ to +30℃ /
32℉ to 86℉
The Tobii Glasses 2 system includes rechargeable Lithium-ion batteries. Lithium-ion batteries can explode or cause a
fire if they are used or charged incorrectly or if they are defective.
Do not short circuit the battery poles. Do not expose the battery to water or humidity. Do not expose batteries to heat,
direct sunlight, solder, or fire. Immediately disconnect the batteries if, during operation, they emit an unusual smell, feel
hot, change shape/dimensions, or behave abnormally. Do not use any defective batteries.
To recharge the batteries, use a battery charger specifically designed for the purpose and comply with the recharging
instructions specified by the manufacturer of the charger. Charge the batteries under supervision and do not place
combustible materials close to or on top of the batteries or the charger as this may result in overheating, explosion or
fire.
Avertissement relatif aux batteries
Le système Tobii Glasses 2 système comporte des piles lithium-ion rechargeables. Les batteries lithium-ion peuvent
exploser ou provoquer un incendie si elles sont utilisées ou chargées de façon incorrecte ou si elles sont
défectueuses.
Ne pas court-circuiter les pôles de la batterie. Ne pas exposer la pile à l'eau ou à l'humidité. Ne pas exposer les batteries à la chaleur, à la lumière du soleil, une soudure ou un feu. Déconnecter immédiatement les batteries si, pendant
le fonctionnement, elles émettent une odeur inhabituelle, sont chaudes, changent de forme/dimensions ou se comportent de manière anormale. Ne pas utiliser des batteries défectueuses.
Pour recharger les batteries, utiliser un chargeur spécialement conçu à cet effet et se conformer aux instructions de
recharge fournies par le fabricant du chargeur. Recharger les batteries sous surveillance et ne pas placer de matériaux combustibles à proximité ou au-dessus des batteries ou du chargeur en raison du risque de surchauffe, d'explosion ou d'incendie.
1.1.13Wireless Warning
The Recording Unit contains radio transmitters and receivers (WLAN). Make sure that it is placed as far as possible
from any equipment, objects or body parts sensitive to such signals.
1.1.14Transportation
Always use the supplied carry case and packaging material to transport the eye tracking equipment and provide
added protection.
1.1.15Accessories
Only use accessories provided by or approved by Tobii.
1.1.16Cleaning
Before cleaning any part of the Tobii Glasses 2 system, unplug the power cord from the outlet and make sure the device is turned off. Both the Tobii Glasses 2 Head Unit and Recording Unit have surface coatings that require special
care. Only use the supplied microfiber cleaning cloth or similar products specially intended for cleaning screens or
glass with a special coating. Avoid touching or scratching the glass and the eye tracking sensors and illuminators on
the Tobii Glasses 2 Head Unit and keep all the surfaces clean. Eye tracking quality may be degraded if surfaces are
dusty or damaged. Some plastic parts, such as the ear pieces and the nose pads, can be cleaned with water or disinfectant applied on a piece of soft cloth. Avoid contact with any other parts such as the illuminators, sensors and all
electronic components.
1.1.17Disposal
Do not dispose of the device in general household or office waste. Follow local regulations for disposal of electrical
and electronic equipment.
All Tobii Glasses 2 are CE-marked, indicating compliance with the essential health and safety requirements set out in
European Directives.
1.2.1Federal Communication Commission Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into a wall outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or experienced radio/TV technician for assistance.
1.2.2Canadian Compliance Statement
CAN ICES-3(B)/NMB-3(B).
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation
est autorisée aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
1.2.3EU Compliance Statement
Tobii Technology AB declares that this device is in compliance with the essential requirements and other relevant provisions of
the R&TTE and EMF Directive.
1.2.4Declaration of Conformity (Standards)
The Tobii Glasses 2 Recording unit and its handling comply with the following standards:
•EMC Emission: EN55022:2010 Class B, FCC part 15, Class B
•EMC Immunity: EN55024:2010
•SAR EN62311:2008
•Low Voltage Directive 2006/95/EEG
•EMC Directive 2004/108/EC
•Radio and Telecommunications Terminal Equipment Directive (R&TTE) 1999/5/EC
•IEC/EN/UL60950-1:2005 (Electrical safety for global/EU/US)
1.3Other limitations and considerations
1.3.1Intended use
Tobii Glasses 2 is intended to be used in research activities about human behavior including eye movements, involving adult participants in a dry and dust free indoor environment. The product should only be used as described in the
User’s Manual. Please read the User’s Manual and other supplied documentation thoroughly before using the
product.
1.3.2SD memory cards
SD memory cards used in the Tobii Glasses 2 Recording Unit must be formatted as FAT32. SDHC cards are usually
pre-formatted as FAT32 and will work out of the box while SDXC cards must be formatted as FAT32 before they can
be used with the Recording Unit. Only use SD cards recommended by or supplied by Tobii.
1.3.3Multiple connections between Glasses Controller Software and Recording Unit
Under no circumstances should the tablet or computer running Tobii Glasses Controller Software connect to the
same Recording Unit using both a wireless and a wired connection at the same time.
1.3.4Eye movement classification
Gaze presented in the Live Viewer and replay tabs of Tobii Glasses Controller Software is filtered through a five-point
moving average filter. Such filters do not entirely mimic true eye movement behavior and fixations may seem to dynamically shift locations. This has no significant impact for qualitative observational analysis in Tobii Glasses Controller
Software. When data is transferred to Tobii Glasses Analysis Software, only raw, unfiltered data is transferred, giving
the analyst full access to more advanced eye movement classification filters suitable for quantitative analysis of gaze
data.
1.3.5Light conditions
We recommend that eye tracking studies be performed in a controlled and well-lit environment. Sunlight should be
avoided since it contains high levels of infrared light which will interfere with the eye tracker system. Sunlight affects
eye tracking performance severely and longer exposure can overheat the eye tracker. The eye tracker is not designed
for exposure to (direct) sunlight. Eye tracking generally does not work in strong direct sunlight. Shielding the eye
tracker adequately from the sun may prevent sunlight from interfering with eye tracking. For better performance, use
the supplied tinted lenses if the product is used in an environment with strong sunlight..
1.3.6Eyelashes
Long eyelashes can be obstructive when the participant’s eyes are less open, especially if the participant is wearing
mascara. In rare cases, eyelashes may completely block the view of the participant’s pupils, making eye tracking
impossible.
Droopy eyelids or otherwise obstructive eyelids can block the view of the participant’s pupils. In rare cases, such eyelids may completely block the view of the participant’s pupils, making eye tracking impossible.
1.3.8Eye glasses and contact lenses
Tobii Glasses 2 is not designed to work in conjunction with standard eye glasses. Participants who wear eye glasses
should be screened out, or asked to remove their own glasses before wearing the Head Unit.
Standard contact lenses may slightly increase noise but do not normally introduce any errors in the data. Colored or
fancy lenses that change the appearance of the pupil or iris should be avoided as they might make eye tracking
impossible.
1.3.9WLAN connectivity
WLAN signal quality is affected by different environmental factors such as the distance between the Recording Unit
and the tablet/computer, the presence of walls, windows, furniture and other objects, and the presence of other
WLAN devices and networks in the same area. A weak or low quality WLAN signal will decrease the quality of, or
even interrupt the Live Viewing video in Tobii Glasses Controller Software or even disconnect the Recording Unit
from the tablet/ computer.
1.3.10Power
We recommend that you connect the power cord of the chargers to an outlet with a protective earth/ground connection. Use an accessible outlet and make sure the cords are properly placed to avoid the risk of tripping. Never use
damaged power cords.
1.3.11Keeping Tobii Glasses Controller Software and the Recording Unit firmware up to
date
From time to time Tobii will release updates for the eye tracker firmware and Tobii Glasses Controller Software that
will improve performance and/or introduce new functionality. When a new version of Tobii Glasses Controller Software or the Recording Unit firmware is available, the user will be notified with an alert symbol at the top of the user interface if the computer is online. Alternatively, the latest firmware and software can be downloaded from the Tobii
Support website http://www.tobii.com/analysissupport Make sure to regularly check for and update to the latest version of the software and firmware.
Tobii Glasses 2 is designed to enable easy, precise and efficient collection of eye tracking data in a wide variety of research
scenarios. The discreet, ultra-lightweight design ensures natural behavior and research validity in both qualitative and quantitative real-world research. Accurate data and robust eye tracking capabilities can be relied on in uncontrolled situations and realworld environments.
2.1Intended use
Tobii Glasses 2 is intended to be used in research activities about human behavior including eye movements, involving adult
participants in a dry and dust free indoor environment. The product should only be used as described in the User’s Manual.
Please read the User’s Manual and other supplied documentation thoroughly before using the product.
2.2Usage overview
The Tobii Glasses 2 eye tracking system is designed to be used for research purposes with adult participants and it includes
the lightweight Tobii Glasses Head Unit, a wearable Recording Unit and Tobii Glasses Controller Software running on a Window 8 Pro tablet or any Windows 8/8.1 or Windows 7 computer. The tablet/computer may or may not be included in the shipment depending on what package was purchased.
To record eye tracking data, the Tobii Glasses Head Unit must be fitted onto the test participant’s head (similar to a standard
pair of glasses). The system must then be calibrated separately for each participant. In the calibration process the test participant is asked to look at a Calibration Card held in-front of the participant for a few seconds. The researcher then starts the recording from Tobii Glasses Controller Software running on a Windows 8/8.1 Pro tablet or any Windows 8/8.1 or 7 computer.
After the session, the researcher stops the recording and removes the head unit from the test participant. All interactions with
the eye tracker (adding participants to test, initiating calibration, starting/stopping recordings etc.) are done through Tobii
Glasses Controller Software. The controller software also enables the researcher to view the eye tracking session both in realtime (streamed through a wireless or wired connection) and after the recording. When viewing a recording, the participant’s
gaze point appears as a colored dot on the scene camera video from the HD camera integrated in the Tobii Glasses 2 Head
Unit.
For any eye tracking analysis beyond looking at the eye tracking replay (as described above), recorded data must be transferred
to a computer running Tobii Glasses Analysis Software. Tobii Glasses Analysis Software runs on Windows computers and must
be purchased separately. Tobii Eye Trackers are designed for use in indoor office environments.