Tobii C8, C12, C15, CEye Users Manual
Tobii C-Series User’s Manual
User’s Manual
Tobii C-Series
C8
C12
C15
CEye
Celebrating Communication
Tobii C-Series User’s Manual
Content subject to change without notice.
Please check Tobii web site www.tobii.com for
updated versions of this manual.
Manual Version 2.1
November 2010
All rights reserved.
© Tobii Technology AB
The information contained in this document
is proprietary to Tobii Technology. Any
reproduction in part or whole without prior
written authoriztion by Tobii Technology is
prohibited.
US Patent 7, 572,008 (applies to Tobii CEye)
Tobii_manual_CseriesC8C12C15CEye_V2_1_192010_UsEng
Contents
Introduction 6
1
1.1 Intended Use 6
1.2 Package Contents 7
1.3 Customer Support 7
1.4 Warranty 7
Safety 8
2
2.1 Avoiding Hearing Damage 9
2.2 Mounting Warning 9
2.3 Emergency Warning 10
2.4 Infrared Warning 10
2.5 Epilepsy Warning 10
2.6 Child Safety 10
Overview of the Tobii C8, C12 and C15 11
3
3.1 Key Features 11
3.2 Product Layout 11
3.2.1 The Tobii C8, Tobii C12 and Tobii C15 11
3.2.2 Ports, Sensors and Device Buttons 12
3.3 Preinstalled Software 13
3.4 Configuring the Device 13
Batteries in the Tobii C-Series 14
4
4.1 Batteries 14
4.1.1 Hot Swappable 14
4.2 Charging 14
4.2.1 Checking Charge Level 15
4.3 Inserting and Releasing the Batteries 16
Using the Tobii C-Series 18
5
5.1 Starting the Device 18
5.1.1 Password Information 18
5.1.2 C-Series Welcome Guide 19
5.1.3 C-Series Welcome Center 20
5.1.4 C-Series Update Notifier 21
5.2 Shutting Down the Device 23
5.3 Configuring a Switch to Power On or Off 24
5.3.1 Configuring a Switch to Power On 24
5.3.2 Configuring a Switch to Power Off 24
5.4 Safety Settings: C-Series Hardware Options 25
5.4.1 Audio Safety 25
5.4.2 Temperature Control Safety 26
5.4.3 Saving Changes for Future Sessions 27
5.4.4 Disabling Safety Page as Default Page on Startup 27
5.5 Adapting the Touch Screen for the User 28
5.5.1 Calibrating the Touch Screen 28
5.6 Adjusting the Backlight 30
5.6.1 Adjusting the Sound 31
5.7 Using Headphones 32
5.8 Using Bluetooth® (optional) 32
5.8.1 Handling Licenses 32
5.8.2 Enabling and Disabling Bluetooth® Communication 32
5.8.3 Connecting to a Bluetooth® Device 33
5.9 Using the WLAN (optional) 33
5.9.1 Handling Licenses 33
5.9.2 Enabling and Disabling the WLAN Communication 33
5.9.3 Connecting to a WLAN 34
5.10 Using the Camera 34
5.11 Using the Mobile Phone (optional) 35
5.11.1 Handling Licenses 35
5.11.2 Enabling and Disabling the Mobile Phone 35
5.12 Using Environmental Control (optional) 36
5.12.1 Handling Licenses 37
5.12.2 Enabling and Disabling Tira 37
5.13 Creating Shortcuts to Actions 37
5.13.1 Available Actions 38
5.13.2 Selecting Actions 39
5.14 Handling Licenses 41
5.15 System Information 42
5.16 Performing Backup and Restore 42
5.16.1 User Profile Card 42
5.16.2 Restoring Backup Files by the User 43
Tobii CEye Module & Eye Control 44
6
6.1 Installing the Tobii CEye Module 44
6.1.1 Mounting the CEye Module to the Tobii C12 or C15 44
6.1.2 Required Software 45
6.1.3 Installation of Eye Control Software from USB Stick 46
6.2 Using the Tobii CEye Module 47
6.2.1 Positioning 47
6.2.2 Track Status Viewer 47
6.2.3 Track Box 48
6.2.4 Accessing the Tobii Eye Control Options 49
6.2.5 Creating a New Profile 50
6.2.6 Selecting Current User Profile 50
6.2.7 Deleting a Profile 51
6.2.8 Customizing the Interaction 51
6.2.9 Customizing the Calibration 53
6.2.10 Customizing the Calibration Area 55
6.2.11 Showing Track Status 56
6.2.12 Calibrating 57
6.2.13 Interrupting Calibration 57
6.2.14 Customizing Active Eye 57
6.2.15 Improving Calibration Point(s) 58
6.2.16 Removing Calibration Point(s) 59
6.2.17 Customizing Windows Control 60
6.2.18 Starting and Disabling Windows Control 62
6.2.19 Placing the Windows Control Menu 62
6.2.20 Clicking with Windows Control 63
6.2.21 Magnifying with Windows Control 63
6.2.22 Selecting Windows Control Functions 63
6.2.23 Pausing Windows Control 63
6.2.24 Scrolling with Windows Control 64
Product Care 65
7
7.1 Changing the Side Covers 65
7.2 Cleaning 66
7.2.1 Cleaning of the Speaker Mesh 66
7.3 Placement 67
7.4 Transporting the C-Series Device 67
7.5 Disposing of the Batteries 67
7.6 Disposing of the C-Series Device 67
Appendices 68
8
8.1 Appendix A: Training Resources 68
8.2 Appendix B: CEye - Software License 68
8.3 Appendix C: Technical Specifications 69
8.4 Appendix D: Approved Accessories 70
Tobii C-Series User’s Manual
Introduction1
Thank you for purchasing a Tobii C-Series device from Tobii Technology!
To ensure the optimal performance of this product, please take the time to
read this manual carefully.
The C-Series device is available in three different sizes: the Tobii C8 with
an 8.4” screen, the Tobii C12 with a 12.1” screen and the Tobii C15 with a
15.0” screen. The Tobii C12 and C15 can be used with the Tobii CEye, to
enable eye control of the device.
This User’s Manual covers:
• The C-Series device, models Tobii C8, Tobii C12 and Tobii C15.
• The C-Series Hardware Options program (for controlling the
device and licenses).
• Tobii CEye (eye tracking module including Windows Control). Tobii
CEye is optional equipment and is only used with the Tobii C12 and
C15.
1.1 Intended Use
A variety of communication methods allow Tobii C-Series users the
ability to achieve their full potential. A user can communicate via text or
symbols to generate synthesized (computer voice) or digitized (recorded
voice) speech for face-to-face communication. A user also has the option
of communication through e-mail, text messages and chat. With the
Tobii C-Series, users also have the freedom and exibility to write and
edit documents, surf the Internet, play music and games, control a TV,
DVD and other household appliances via IR remote control and even
plan and manage their time – making independence easy. The C-Series
devices are available both as a dedicated Speech Generating Devices, with
communications software access only, or as open devices with access to
the regular Windows environment.
The C-Series device is not intended as sole communication means for
a user but as a complementary communication solution. Low-tech and
no-tech Assistive and Alternative Communication (AAC) solutions used
as additional methods are recommended as best practice for any person
utilizing a high-tech AAC device.
Chapter 1 Introduction
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Tobii C-Series User’s Manual
1.2 Package Contents
The items below are included with your C-Series package:
• A Tobii C8, a Tobii C12 or a Tobii C15
• Two rechargeable Lithium Ion (LiPo) batteries
• A DC power adapter/charger including four different plugs for
different regions
• A carrying strap, extendable to shoulder strap
• A User’s Manual (this document)
• A Getting Started Guide
• Five pairs of side covers, the black covers are mounted on the
device
• A stylus
• System restore discs
• Communication software installation disc (if ordered)
The Tobii CEye package (if included with the Tobii C12 or C15):
• A Tobii CEye module with two screws attached
• A Torx 10 screwdriver
• A Getting Started Guide
• A USB stick with the latest necessary software
1.3 Customer Support
For support, please contact your local representative or Support at Tobii.
In order to receive assistance as quickly as possible, make sure you have
access to your C-Series device and, if possible, an Internet connection. You
should also be able to supply the serial number of the device, which you nd
on the back of the device or in the C-Series Hardware Options, see the
System Information section in the Using the Tobii C-Series chapter.
For further product information and other support resources, please visit
the Tobii community www.mytobiicommunity.com and the Tobii website
www.tobii.com/assistive_technology.aspx.
1.4 Warranty
Please read this User’s Manual carefully before using the device. The
warranty is only valid if the device is used according to the User’s Manual
and the warranty seal is not broken. Disassembling the C-Series device will
void the warranty.
Chapter 1 Introduction
7
Tobii C-Series User’s Manual
Safety2
The C-Series device has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. The C-Series device may emit
electromagnetic waves, which can cause harmful interference to radio
communications, especially if the device is not installed and used in
accordance with this User’s Manual. If you experience interference in your
radio or television communications, shut the C- Series device down. If the
interference persists after restarting the device, try one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or a qualied radio/TV technician for help.
Modications not expressly approved by Tobii Technology could void the
user’s authority to operate the equipment under the FCC rules.
The SAR (Specic Absorbtion Rate) limit as dictated by the FCC (in
the USA) is 1.6W/kg averaged over 1 gram of tissue. In Europe/EU (CE
regulations) it is 2.0 W/kg averaged over 10 grams of tissue. The Devices,
Tobii C8 (FCC ID: W5MTOBIIC8), Tobii C12 (FCC ID: W5MTOBIIC12)
and Tobii C15 (FCC ID:W5MTOBIIC15) have been tested against
these SAR limits to maintain compliance with FCC/CE RF exposure
requirements.
To ensure safe operation of your C-Series device, please note the following:
Do not place the device on your lap, a pillow or any other soft material
when it is powered on, since the material can block the fan and cause the
device to overheat.
The C-Series device contains Lithium Ion batteries. These batteries have a
storage temperature range of between 0°C and 50°C. Avoid exposing the
batteries to re or to temperatures above 50°C (122°F). These conditions
may cause a battery to malfunction, generate heat, ignite or explode. Be
Chapter 2 Safety
8
Tobii C-Series User’s Manual
aware that it is possible, in a worst case scenario, for temperatures to reach
greater than those stated above in, for example, the trunk of a car on a hot
day. So, storing the device, with batteries installed, in a hot car trunk could
conceivably lead to a malfunction.
Do not disassemble or harm the battery. Pay attention to the
environmental laws and regulations which apply in your area when disposing
of batteries.
For safe operation of the C-Series device, use only charger, batteries and
accessories approved by Tobii Technology.
Do not open the metal casing of the C-Series device, since you may be
exposed to potentially hazardous electrical voltage. The device contains no
serviceable parts.
2.1 Avoiding Hearing Damage
Permanent hearing loss may occur if earphones, headphones or speakers
are used at high volume. To prevent this, the volume should be set to a safe
level. You can become desensitized over time to high sound levels which
may then sound acceptable yet still could be damaging your hearing. If you
experience symptoms such as ringing in your ears, please lower the volume
or stop using the earphones/headphones. The louder the volume, the less
time is required before your hearing could be affected.
Hearing experts suggest the following measures to protect your hearing:
• Limit the amount of time you use earphones or headphones at high
volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you cannot hear people speaking near
you.
To establish a safe volume level:
1. Set your volume control at a low setting.
2. Slowly increase the sound until you can hear it comfortably and
clearly, without distortion.
2.2 Mounting Warning
The C-Series devices should be mounted according to instructions for
approved mounts or mounting brackets. However, should the device for
Chapter 2 Safety
9
Tobii C-Series User’s Manual
any reason harm or damage someone or something due to falling, Neither
Tobii Technology nor any of its representatives will be responsible or liable
for any damages or injuries which may arise. The mounting of devices from
the C-Series is done entirely at the user’s own risk.
2.3 Emergency Warning
Do not rely on the device for emergency calls or banking transactions.
We recommend having multiple ways to communicate in emergency
situations. Banking transactions should only be carried out with a system
recommended by, and approved according to the standards of, your bank.
2.4 Infrared Warning
When activated, the Tobii CEye emits pulsed infrared (IR) light. Certain
medical devices are susceptible to disturbance by IR light and/or radiation.
Do not use the CEye when in the vicinity of such susceptible medical
devices as their accuracy or proper functionality could be inhibited.
2.5 Epilepsy Warning
Some people with Photosensitive Epilepsy are susceptible to epileptic
seizures or loss of consciousness when exposed to certain ashing lights
or light patterns in everyday life. This may happen even if the person has no
medical history of epilepsy or has never had any epileptic seizures.
10
A person with Photosensitive Epilepsy would also be likely to have
problems with TV screens, some arcade games, and ickering uorescent
bulbs. Such people may have a seizure while watching certain images or
patterns on a monitor, or even when exposed to the light sources of an eye
tracker. It is estimated that about 3-5% of people with epilepsy have this
type of Photosensitive Epilepsy. Many people with Photosensitive Epilepsy
experience an “aura” or feel odd sensations before the seizure occurs. If
you feel odd during use, move your eyes away from the eye tracker.
2.6 Child Safety
The C-Series are advanced computer systems and electronic devices. As
such they are composed of numerous separate, assembled parts. In the
hands of a child certain of these parts have the possibility of being separated
from the device, possibly constituting a choking hazard or another danger
to the child.
Young children should not have access to, or the use of, the device without
parental or guardian supervision.
Chapter 2 Safety
Tobii C-Series User’s Manual
Overview of the Tobii
C8, C12 and C153
3.1 Key Features
The C-Series has several built-in features. Some of these come standard
and some can be ordered as additional features.
Standard features: Camera, microphones and speakers.
Additional features: Bluetooth, Mobile phone, WLAN (Wireless Local
Area Network also called WiFi) and ECU (Environmental Control Unit).
The additional features can be purchased with the initial order or as an
additional license after delivery. To order a license, please contact Tobii
Customer Service, your reseller or your sales representative.
3.2 Product Layout
A C-Series device has a color TFT display with a touch screen. The Tobii
C8 has an 8.4” screen with an 800x600 pixel resolution. The Tobii C12 has
a 12.1” screen with a 1024 x 768 pixel resolution. The Tobii C15 has a 15.0”
screen with a 1024 x 768 pixel resolution.
3.2.1 The Tobii C8, Tobii C12 and Tobii C15
Chapter 3 Overview of the Tobii C8, C12 and C15
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Tobii C-Series User’s Manual
3.2.2 Ports, Sensors and Device Buttons
12
Never force a connector into a port. If the connector and port do not
join with reasonable ease, they probably do not match. Make sure that the
connector matches the port and that you have positioned the connector
correctly in relation to the port.
Chapter 3 Overview of the Tobii C8, C12 and C15
Tobii C-Series User’s Manual
3.3 Preinstalled Software
The C-Series device is delivered with all preordered and required software
installed and ready to use. Should a reinstallation become necessary at any
stage, a setup le and discs are included.
The product number for Windows® can be found on the back of the
C-Series device, if there should be a need to reinstall Windows®.
3.4 Configuring the Device
Use the preinstalled C-Series Hardware Options to congure the
hardware functions on the device. You can access C-Series Hardware
Options in one of the following ways:
1. Go to Start menu > Control Panel.
Start menu
2. Double-click C-Series Hardware Options, , if the Control
Panel is in Classic View. If the Control Panel is in Control Panel
Home view, click Additional Options > C-series Hardware
Options.
or
• Double-click on the C-Series Hardware Options shortcut on
the desktop, .
or
3. Go to Start menu > All Programs > Tobii > C-Series
Hardware Options.
4. Click C-Series Hardware Options, .
In the list to the left, select which hardware conguration you want to
change. In the list to the right, the different settings will be revealed. The
changes are instantly executed. If you want to cancel the changes click
Cancel.
Please note that anywhere you see this icon, , an information box is
displayed when you briey rest the mouse pointer on the icon or by
touching the icon on the screen.
Chapter 3 Overview of the Tobii C8, C12 and C15
13
Tobii C-Series User’s Manual
Batteries in the Tobii
C-Series4
4.1 Batteries
The C-Series device has two battery compartments. The batteries for the
Tobii C8 differ in size and capacity from those of the Tobii C12 and C15, see
the Appendix C: Technical Specications.
Tobii C8 batteries:
• Standard, included.
Tobii C12 and C15 batteries:
• Standard, included.
4.1.1 Hot Swappable
You can remove/replace one battery without switching off the device,
providing that the remaining battery is sufciently charged. The remaining
battery requires being at least 5% charged to maintain device operation.
14
4.2 Charging
The batteries should only be charged using the included adapter, or by
using the Tobii C-Series Table Charger (not included, separate purchase
required). When the C-Series device is shut down and the adapter is
plugged in, the charging of completely discharged batteries may take up to 6
hours. The device can be used while the batteries are being charged, though
this may affect the time a battery takes to reach full capacity.
To be sure that charging takes place in both the C-Series device
and when using the C-Series Table Charger, be sure to plug the
adaptor into both the wall socket and the device or Charger
BEFORE you insert the batteries.
The expected battery lifetime is 500 charge/discharge cycles. After that, the
capacity of the battery will decrease by about 20% in usage time.
See Safety chapter for battery storage temperatures.
Chapter 4 Batteries in the Tobii C-Series
Tobii C-Series User’s Manual
4.2.1 Checking Charge Level
Click on the battery icon, , in the Notication area to see the remaining
charge of the battery, which is installed in the device.
Notication Area
You may also, at any time, check the status of a battery by pressing the
indicator button on the face of the battery. Five LEDs (light-emitting diodes)
will indicate the remaining charge level. For example, three lit LEDs indicate
a 60% remaining charge.
When charging, the highest capacity LED indicator will be blinking.
The lowest capacity LED indicator (the “20” LED), will also blink when
the indicator button is pressed if the battery’s capacity has dropped below
10%. So don’t rely upon the blinking of the 20% indicator as a guarantee for
charging.
If the batteries have been deeply discharged (this can happen by leaving an
empty battery inserted in the C-Series device without the power adapter
connected) you may not see any indication of charging when you reconnect
the adapter properly to the C-Series device or the Table Charger. It may
take some time (even up to 20 minutes) before you see an LED indication
that any charging is taking place. The battery IS being charged during this
duration though it is a recovery charge raising the level enough to begin
normal charging.
Chapter 3 Batteries in the Tobii C-Series
15
Tobii C-Series User’s Manual
4.3 Inserting and Releasing the Batteries
For safety reasons, the C-Series device is delivered without the batteries
inserted. The batteries are delivered only partially charged. The C-Series
device can be used right away. It is nevertheless recommended that the
batteries are charged for at least two hours before taking the device in use.
To insert the batteries:
1. Place the C-Series device face down on a at surface.
2. Insert a battery in the battery compartment.
3. Press the battery down until it locks in place. You should hear a
click that conrms that the battery is in a locked position.
16
Chapter 4 Batteries in the Tobii C-Series
Tobii C-Series User’s Manual
To release the batteries:
1. Place the C-Series device face down on a at surface.
2. Use both hands to slide the rubber feet apart on the battery. You
will hear a click as they are released.
3. Lift the battery up and out of the device.
Chapter 3 Batteries in the Tobii C-Series
17
Tobii C-Series User’s Manual
Using the Tobii C-Series5
5.1 Starting the Device
Start the device in one of the following ways:
• Press the power button on the right side of the device .
• Activate a congured Switch (see Conguring a Switch to
Power On or Off).
When you have started the device, the LEDs on both sides of the display
will rst shine blue, then turn green at the start up of the display.
18
5.1.1 Password Information
The C-Series device is congured to start up, using the operating system
present, without a password. Though unusual, there are situations in which
the password window could plausibly pop up; for example, when creating
a new user in the operating system, when returning from the operating
system’s sleep mode or when downloading software updates from the
internet.
Be aware that creating a new user and downloading updates from the
internet could possibly compromise the system and software settings of the
operating system that have been set and installed at Tobii Technology.
Should the password window pop up, requiring a password, the default
Chapter 5 Using the Tobii C-Series
Tobii C-Series User’s Manual
password on all C-Series devices is, “Tobii” (case sensitive). In order to
type in the password, an external USB keyboard is required (not included).
If you decide to change the password, be sure to write it down in a safe
place for later use.
Suggested place to keep new password:
Without the operating system’s access password, Tobii Support may be
unable to assist you with any future difculties.
5.1.2 C-Series Welcome Guide
When you start your C-Series Device for the rst time you will be greeted
by the C-Series Welcome Guide. The guide is a setup wizard that will walk
you through ve steps that will help you make the most of your device.
Follow the instructions and click on Next to get to the next page of the
Guide.
Note: The guide will only take about two minutes to complete, but if you
wish you can opt out of going through the steps by clicking on Ask me
later. If you opt out the Welcome Guide will open again the next time you
start your device.
Chapter 5 Using the Tobii C-Series
19
Tobii C-Series User’s Manual
5.1.3 C-Series Welcome Center
The C-Series Welcome Center is the program on your C-Series Device
where you can access and change the settings that you have chosen during
your rst setup with the C-Series Welcome Guide, or even run the
Welcome Guide again at a time of your choosing.
To open the C-Series Welcome Center:
• Navigate in Windows from your desktop to Start Menu > All
Programs > Tobii > C-Series Welcome Center and click on
the C-Series Welcome Center icon, .
or
• Navigate in Windows from your desktop to Start Menu >
Control Panel > Additional Options and click on the C-Series
Welcome Center icon, .
or (if you use the “Classic View” for your Control Panel in Windows)
20
• Navigate in Windows from your desktop to Start Menu >
Control Panel and click on the C-Series Welcome Center icon,
.
Within the C-Series Welcome Center you can:
• Run the C-Series Guide immediately or choose to have it run upon
the next start up
• Choose to enable the automatic updates for your Tobii software
or search for updates immediately (must be connected to the
internet).
Chapter 5 Using the Tobii C-Series
• Register as a VIP User.
Tobii C-Series User’s Manual
• Enable the Tobii User Experience Program.
5.1.4 C-Series Update Notifier
The Tobii C-Series Update Notier is a program that noties you when
the latest software updates for your Tobii Software are available (either
automatically, on a regular basis, or manually, at a time of your choosing)
and assists you in installing the updates.
If you have chosen to “Enable automatic updates” in either the C-Series
Welcome Guide or, later, in the C-Series Welcome Center, the Update
Chapter 5 Using the Tobii C-Series
21
Tobii C-Series User’s Manual
Notier will actively search Tobii’s sites for version Updates of your
software.
To keep your C-Series Device running properly it is highly recommended
that you update your Tobii Software on a regular basis and it is therefore
highly recommended that you enable automatic updates.
If an update is found the following Update Notier window will pop up:
22
The update or updates available will show themselves in the Step One
window of Update Notier as large button with a green check mark on the
right side. You will also be able to see the version number of the software
that you currently have and the version number of the update.
If you choose not to download one or more of the available updates you
can click on the button of the update you do not want and the check mark
will turn into a red “X” mark.
Proceed in the following way:
• Click the Download button to download the updates to your
Device and continue to Step Two.
• In Step Two Click the Install button to Install the chosen Updates
to your Device and proceed to Step Three.
• Step Three informs you that your system has been updated, click
the Done button to close the Update Notier.
Chapter 5 Using the Tobii C-Series
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