Start Guide
Table of Contents
Welcome ...................................................................................... 3
Get Started ................................................................................... 4
Installation & Setup ...................................................................... 7
T-Mobile Broadband .................................................................... 9
Wi-Fi ........................................................................................... 15
Virtual Private Network (VPN) ..................................................... 18
Additional Information ................................................................ 22
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Welcome
Congratulations on your purchase of the T-Mobile® webConnect
Rocket™ USB Laptop Stick with T-Mobile webConnect® (also
referred to as the webConnect Rocket). Your webConnect Rocket
allows you to experience faster than 3G data transfer speeds
wherever T-Mobile has HSPA+ network coverage.*
This guide provides you with information to get started. If you need
additional information, please refer to one of the following options:
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On the T-Mobile webConnect Manager
screen, click Help > Help.
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Visit www.t-mobile.com.
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Call 1-800-937-8997 for general assistance or call
877-822-SPOT for assistance with T-Mobile
HotSpot or Wi-Fi.
HSPA+ is not available in all markets. Your device will still work wherever service is available
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on T-Mobile’s nationwide 3G network.
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Get Started
Windows 7
MAC 10.4
MAC 10.5
Before you begin
You will need the following:
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A webConnect Rocket
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A T-Mobile webConnect Data Plan
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A Subscriber Identity Module (SIM) card
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A computer with the following minimum requirements
(see below)
Computer requirements
You will need a computer with the following minimum
requirements:
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Processor
RAM
Hard Drive Space
Internet Explorer
OS Service Pack
Windows XP
300 MHz
256 MB
60 MB
IE 5.5
Service Pack 1
(or later)
Windows Vista
1 GHz
1 GB
60 MB
IE 7
Service Pack 0, 1
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Processor
RAM
Hard Drive Space
Internet Explorer
OS Service Pack
1 GHz 32-bit
1 GHz 64-bit
1 GB
160 MB
IE 8.0
Service Pack 0
POWER PC
G3
256 MB
3 GB
Safari
876 MHz
512 MB
9 GB
Safari
T-Mobile webConnect Data Plans
T-Mobile’s webConnect Data Plans allow you to connect to the
Internet through T-Mobile’s Broadband and HotSpot Networks.
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Using webConnect for Broadband HSPA+, 3G, 2G Access
T-Mobile’s rapidly expanding 3G network provides faster data
transfer rates than 2G (also known as EDGE/GPRS) and even
faster data transfer rates than 3G where T-Mobile HSPA+ is
available. If 3G is not available, the webconnect Rocket will
automatically try to nd T-Mobile’s 2G network. The plans
also provide global roaming access in many countries where
T-Mobile coverage is available and roaming agreements are
in place.
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Using T-Mobile HotSpot Network for Wi-Fi Access
The webConnect Manager also allows you to control your
connections to home, work, and public Wi-Fi networks.
The included T-Mobile HotSpot account provides access to WiFi in numerous locations worldwide. With your webConnect
Data Plan, you have unlimited Wi-Fi access at nearly 10,000
locations in the T-Mobile HotSpot Network, including Starbucks,
Barnes & Noble Bookstores, select Hyatt Hotels & Resorts,
Red Roof Inns, Sotel and Novotel Hotels, the airline clubs of
American®, Delta, United®, and US Airways®, Dallas Fort Worth
International Airport, Los Angeles International Airport, San
Francisco International Airport, and other airports. You can also
use your account at thousands of roaming locations worldwide
(roaming charges may apply). For a complete listing of T-Mobile
HotSpot Network locations, at the main webConnect Manager
screen, click the Wi-Fi tab, then click Tools > HotSpot Locator.
International broadband use requires international service
activation; usage does not apply toward monthly data
allowance. International rates apply.
NOTE: For data services, you may need to wait up to 24 hours for the service to be activated. By
activating service, you acknowledge that you have read and agreed to the Terms and Conditions
of the Service Agreement.
Installation & Setup
Insert SIM card
Your Subscriber Identity Module (SIM) card identies you to the
wireless network. You will not be able to connect to the network
without your SIM card.
1. Remove the SIM card cover.
2. Insert the SIM card into the
SIM card slot with the golden
contacts facing down and
the notched corner facing out.
3. Replace the SIM card slot
cover.
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Insert memory card
Your webConnect Rocket supports a microSDHCTM memory card
(not included with your purchase).
NOTE: Do not remove your memory card
while it is in use. Removing the memory
card while in use may corrupt the data
stored on your memory card and damage
the memory card or your WebConnect Rocket.
Slide the memory card into the memory
card slot with the golden contacts facing
the back side of your webConnect Rocket.
T-Mobile Broadband
Connect to T-Mobile Broadband
You do not need to add a prole or change settings to connect to
T-Mobile Broadband.
1. Make sure your SIM card is in your WebConnect Rocket.
2. Insert your WebConnect Rocket into your laptop.
3. Open the webConnect Manager.
4. Click the T-Mobile Broadband tab.Your WebConnect Rocket
will then scan the area for available networks.
5. Click Connect.
Install the webConnect Manager
Connect your WebConnect Rocket to the USB port of your computer.
For Windows®, the webConnect Manager installs automatically.
For MAC, follow the instructions below:
1. Insert your WebConnect Rocket into your laptop. A virtual
webConnect Mgr CD-ROM opens on your desktop.
2. Double-click the webConnect Mgr CD-ROM.
3. Open the MacUsersStartHere.html le for instructions on how
to install the webConnect Manager software on your MAC.
Connect to other networks
To connect to another network, you must rst create a prole
for that network. Consult with your IT administrator if needed for
applicable settings. To create a prole:
1. Open the webConnect Manager and click the
T-Mobile Broadband tab.
2. Click Tools > Proles. The Proles screen opens.
3. At the Proles screen, click Add.
4. Click Broadband and then click Add.
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5. Select the prole of the network you would like to add or
select Create Customer Prole if you want to create a prole
for a network that is not listed.
6. Click Next.
7. On the Broadband screen, congure your settings as needed
and click Next.
8. On the IP Settings screen, congure your settings as needed
and click Next.
9. On the General screen, congure the remainder of the settings
for your prole and click Finish.
Send and receive text messages
When you are connected to broadband, you can receive and send
short text messages to mobile phones or to another device that
supports text messaging.
Read text messages
When you receive a new text message, the webConnect Manager
displays the Envelope icon with a red star on the main
Broadband screen.
Connect to other networks
Connecting to other broadband networks may incur roaming
charges.
1. Open the webConnect Manager and click the
T-Mobile Broadband tab.
2. Click Tools > Proles.
3. Click the network that you want to connect to.
4. Click Connect.
1. Open the webConnect Manager and click the
T-Mobile Broadband tab.
2. Click the Envelope icon.
3. Make sure Inbox is selected.
4. Double-click the message you want to read.
Write and send text messages
1. Open the webConnect Manager and click the
T-Mobile Broadband tab.
2. Click the MSG
Separate charges apply to send/receive domestic/international text messages.
button.
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3. Click New to open the new message screen.
4. At the To line, type the destination phone number OR click To
to open the address book to select a contact saved in your
address book.
5. Type your message and click Send.
Manage text messages
Check usage data
Your data plan includes a monthly allowance of 3G and 2G data
usage. A per megabyte overage charge applies if you exceed your
monthly data allowance. You will receive free text messages from
T-Mobile if you are approaching or have reached your monthly data
usage allowance. Wi-Fi usage through T-Mobile HotSpot as well as
any other open Wi-Fi connection is unlimited and does not count
against your monthly data allowance.
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Click or click File > Folders > New Folder
to create a new folder to store messages.
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Click or click File > Folders > Delete Folder
to delete a folder (and all the messages it contains).
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Click or click Edit > Move to Folder to
move the selected message to another folder.
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Click
or click Edit > Copy to Folder to place
a copy of the selected message in another folder.
To track your data usage by going to the webConnect Manager:
1. Open the webConnect Manager and click the T-Mobile
Broadband tab.
2. Click Usage meter.
3. Select the billing period start date. You can get your billing
start date by going to http://my.t-mobile.com.
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Check software updates
You may receive periodic updates to your webConnect Manager
software. You can also manually check for updates.
Check updates manually
1. Open the webConnect Manager and click the T-Mobile
Broadband tab.
2. Click Tools > Settings.
3. Click the Updates tab.
4. Click Update Now to check for available updates.
If you have updates available, a screen opens listing the
updates. Select the updates you want and click Download.
Usage Meter
Click to view data usage
Wi-Fi
You can get Wi-Fi Internet access on the T-Mobile HotSpot Network
by connecting to T-Mobile Wi-Fi Network. Internet access at
these T-Mobile HotSpot and partner locations is included in your
webConnect Data Plan.
Connect to T-Mobile HotSpot roaming locations
You can use your T-Mobile HotSpot username and password
at thousands of roaming locations around the world (additional
charges may apply). To see a list of these locations, click the Wi-Fi
tab and click Tools > HotSpot Locator.
1. Make sure that you are at a T-Mobile HotSpot Network
location.
2. Open the webConnect Manager on your laptop.
3. Click the Wi-Fi tab to scan for available networks.
4. Click Connect.
You will be prompted to type your username
and password to your T-Mobile HotSpot account. Your
username is your 10-digit phone number and your default
password is the last four digits of your Social Security number.
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5. Type your username and password. When you have
successfully logged in, the T-Mobile HotSpot welcome
screen opens.
When downloading large les like software updates and movies,
use your nearest HotSpot access point or home Internet connection
to avoid going over your usage allowance.
TIPS:
The default password for a corporate customer is the last four digits
of the tax ID.
If you forget your username (phone number), open the webConnect
Manager and click Tools > Network Info > Broadband in
Connection Manager. Your username is your 10-digit phone
number.
If you forget your password, you can open a browser while at a
T-Mobile HotSpot location and click Account Management. Follow
instructions on the screen to reset your password. When done,
open the webConnect Manager and click the Wi-Fi tab. Click Tools
> User Credentials. Enter your username and the new password
and click OK.
If you want to auto-save your username and password, you can
open the webConnect Manager and click the Wi-Fi tab then click
Tools > User Credentials. Type your username and password
and select Store this password for future logins.
Connect to other Wi-Fi Networks
The webConnect Manager comes pre-loaded with settings for the
T-Mobile HotSpot Network, but connecting to other Wi-Fi networks
is as easy as connecting to T-Mobile HotSpot.
1. Make sure that you are at a location with Wi-Fi access.
2. Open the webConnect Manager and click the Wi-Fi tab.
3. Click Networks to display a list of available Wi-Fi networks.
4. Click Connect for the desired network.
NOTES:
The webConnect Manager will attempt to automatically connect
to any pre-dened networks set in your network prole settings or
display the last network connection that you made.
Before you connect to a Wi-Fi network, you should conrm with
its operator if you will need any additional settings to connect. For
example, if you are trying to connect to your work Wi-Fi network,
you should check with your IT administrator for the correct settings.
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Virtual Private Network (VPN)
Virtual Private Networks (VPN) are extensions of private networks
that you can access over a public network, such as the Internet.
For example, a large company may implement a VPN so that
employees can connect to the corporate network from remote
locations over the Internet. To connect to a VPN, you may need
special software or settings on your laptop. Please check with your
IT administrator for software or settings needed to connect to VPN.
The webConnect Manager currently supports VPN clients from the
following vendors:
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Microsoft
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Cisco Systems
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Nortel Networks Limited
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Check Point Software Technologies Ltd.
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NetMotion Wireless
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Configure VPN
You need to congure VPN settings before connecting to VPN.
1. Open the webConnect Manager and click the
T-Mobile Broadband tab.
2. Click Tools > Settings.
3. Click the VPN tab.
4. Click Use existing VPN prole.
5. Select the VPN client and prole from the drop-down boxes.
6. Click OK.
You should see the VPN icon appear on the webConnect
Manager screen. The next time that you connect to
broadband, the VPN client automatically launches.
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Connect to VPN manually
If you have congured VPN, you will see the VPN icon on the
webConnect Manager screen.
1. At the webConnect Manager screen, click the VPN icon.
2. Sign in to your VPN account to connect.
VPN
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Additional Information
International use requires international service activation; usage does
not apply toward webConnect plan limit. International rates apply.
Data Plans: You will be charged for all data sent by or to you through
the network, regardless of whether received. Data speed is variable
and may be impacted by network conditions and trafc. There is no
additional charge for HSPA+ usage. Your data session, plan or service
may be slowed, suspended, terminated or restricted if you use your
service in a way that interferes with or impacts our network or ability
to provide quality service to other users, if you roam for a signicant
portion of your usage, or if you use a disproportionate amount of
bandwidth during a billing cycle. You may not use your plan or device
for the prohibited uses listed in your data plan terms. T-Mobile is not
responsible for any third party content or Web site you access using
your device. T-Mobile cannot guarantee the security of any Internet
communications. See your data plan terms at www.T-Mobile.com for
additional details. If you access the T-Mobile HotSpot Network, your
use is subject to the T-Mobile HotSpot Terms and Conditions, available
at hotspot.t-mobile.com.
webConnect: Overage charges apply; partial megabytes rounded
up for billing. webConnect device required; not voice-capable. Device
may not be shared in any manner, including use with a network or more
than one computer or other device. Device requires a specic data
plan; if you do not have the right plan, you may not be able to use data
services. Domestic roaming not possible. Roaming charges may apply
to use via non T-Mobile owned Wi-Fi networks.
Coverage: Service not available everywhere; HSPA+ and 3G coverage
available in certain markets. See brochures, and T-Mobile’s Terms
and Conditions (including arbitration provision) at www.tMobile.com, for coverage maps, rate plan information, charges
for features and services, and restrictions and details. T-Mobile and
the magenta color are registered trademarks of Deutsche Telekom
AG. webConnect is a 2010 trademark and webConnect Rocket is a
trademark of T-Mobile USA, Inc.
©2010 T-Mobile USA, Inc.
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