charging, transferring files, sharing connection with tethered devices.
Insert and remove SIM and SD cards
Replace SIM or SD card
1. If you are removing an SD card,
2. Insert the tool into the hole in the tray and gently push to pop it out.
unmount it first (Settings> Storage).
3. Insert or remove the cards as needed.
Set up phone3
4. Push the tray back into the phone.
Choose SD card
Your phone supports a microSD card up to 512 GB.
A Class 2, 4, or 6 card is sufficient.
Set up SD card
When you insert an SD card, your phone automatically configures the card as portable storage
for media files: photos, videos, and music. Because it's portable, you can easily swap the card
and its content between devices.
Set your storage location within media apps, like Camera and Play Music
You cannot store apps on the SD card because it is portable storage.
.
Fix a problem
If you’re having problems, try these troubleshooting steps:
•SIM card
•SD card
Set up phone4
Add or remove accounts
Add Google account
When you set up your phone, you were prompted to add a Google account. If you skipped this,
be sure to set one up now so you can download apps from Play Store, get a customized
information feed, and take full advantage of the Calendar,
your account.
To add a Google account:
1. Go to Settings .
2. Touch Accounts > Add account.
3. Touch Google and follow the onscreen instructions to add an existing account or to create
a new one.
Gmail, and other apps included with
4. Once the account is added, Calendar , Contacts , and other account features and apps are
updated with information from that account. You can review and change what syncs with
your phone for that account.
Tip: Keep your apps up-to-date. To see if newer versions of the apps associated with your
Google account are available, open the Play Store app and touch
> My apps & games.
Add non-Google account
Non-Google accounts are automatically added when you:
•Set up
•Set up personal email for non-Gmail addresses
•Install apps that require a username/password to log in, such as messaging, shopping, or
streaming content
To review these accounts or add another:
1. Go to Settings .
corporate email
2. Touch Accounts > Add account.
3. Touch the type of account to add and follow the onscreen instructions.
If you don't see the type of account you want to add, install the related app from Play Store,
then sign into your account through the app.
4. Once the account is added, account-related features and apps are updated with
information from that account. To review and change what syncs with your phone, touch
the account type, then account name.
Set up phone5
Remove account
If you remove an account, information you synced will be removed from your phone, but it is not
deleted from your account.
To remove other accounts:
1. Go to
2. Touch the account name.
3. Touch REMOVE ACCOUNT.
Tip: If you have trouble removing a corporate account, go to Settings
location > Advanced > Device admin apps and remove the checkmark for the account,
then try to remove it again.
Settings> Accounts.
> Security &
Set up voicemail
Set voicemail password
Contact your carrier for help setting or recovering your password/PIN for voicemail.
Set mailbox greeting
Your carrier provides and manages your voicemail.
To set your greeting:
1.
Touch
2.
Touch & hold to dial into your mailbox.
3. Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for
instructions.
> .
Change voicemail options
1.
Touch > >
(If you don't see
2. Touch
3. Touch Advanced Settings.
4. Change any of the options:
Voicemail.
Settings.
, swipe down on the screen.)
Set up phone6
•To change voicemail service from your provider to another voicemail service or app,
touch Service.
•To change the number dialed to access voicemail, touch Setup
.
Set up email
Set up personal email
You can add multiple email accounts of the following types:
•Gmail
•Personal email from other providers (IMAP/POP)
If you added a Google account on your phone:
•When you open the Gmail app for the first time, you'll see your email for that account.
ou're already set up.
Y
•
To set up additional accounts, open Gmail
If you didn’t add a Google account to your phone and want to set up email for an IMAP/POP
provider (an address that's not Gmail):
and touch
> Settings
> Add account.
1. Open
2. Follow the onscreen instructions to enter your email address, password, and account
the Gmail app.
options.
If you have problems setting up the account, read Google's help for Gmail.
Set up corporate email
If you use Microsoft Office Outlook on your work computer, your phone can synchronize emails,
calendar events, and contacts with the Microsoft Exchange server. Before you start, you'll need
the following information from your company's IT department:
•Email address
•Email password
•Domain name
•Username
•Server name
•Security type/SSL settings
•Client certificate requirement
To set up corporate email:
Set up phone7
1. Open
2. Do one of the following:
3. Touch Exchange and Office 365.
4. Follow the onscreen instructions to enter your email address, password, and other
the Gmail app.
•If this is your first time opening the Gmail app, touch Add another email address.
•
If you have been using Gmail
account
information from your company's IT department.
.
with another account, touch
> Settings > Add
Switch account views
In the Gmail app, touch your profile icon, then select an account.
To open each inbox with one touch from your home screen, add task shortcuts:
1.
Touch & hold
2.
Drag for each account to a blank space on your home screen.
.
Make it yours
Now that you're up and running (battery charged, contacts imported, accounts added), it's time
for fun:
•Set the wallpaper.
•Assign ringtones or photos to friends you call.
•Find some games.
•Play some music.
To protect your phone, be sure to:
•Set up a screen lock.
•Set up fingerprint security to unlock your screen safely and quickly with a touch.
•In case you ever lose your phone, set up Find My Device and record your IMEI number.
You'll probably also want to:
•Set up your Bluetooth and Wi-Fi connections.
•If you use multiple languages, set them up so they appear on your keyboard.
•Set your schedule for Do Not Disturb , to automatically silence your phone when you don't
want to be interrupted.
Set up phone8
Tip: If you’ve forgotten your new number, go to Settings > System >
Phone number.
About phone >
Set up phone : Accessibility settings9
Visual assistance
Adjust colors if you’re color blind
1. Go to Settings
2.
Touch
3. Touch
Color correction is an experimental feature and might not work correctly everywhere on your
phone.
Color correction and turn Use color correction on
Correction mode and choose an option.
How you see colorsOption to choose
It’s difficult to tell violet from blue. Yellow and green
appear redder.
Colors aren’t bright. Red, orange, and yellow appear
greener.
It’s difficult to tell yellow and red from pink. Blue
appears greener.
> Accessibility.
.
Deuteranomaly (red-green)
Protanomaly (red-green)
Tritanomaly (blue-yellow)
Use magnification gestures and icon
You can magnify the screen by triple tapping it or by touching
To enable these gestures and add the icon:
1. Go to
2. Adjust settings as needed:
•
•
Then, use these gestures:
•
To zoom in/out, touch or triple-tap the screen.
•
To zoom temporarily, touch , then touch & hold anywhere on the screen. Drag to move
around the screen, then lift your finger to zoom out.
•To scroll while zoomed in, drag two fingers across the screen.
Settings> Accessibility > Magnification.
To use gestures to zoom in and out, touch Magnify with triple-tap and turn it on
To add , touch Magnify with button and turn it on .
by the navigation buttons.
.
Set up phone : Accessibility settings10
•To adjust the zoom, pinch fingers together or apart.
You can't zoom in on the keyboard or the
Tip: You can also adjust font and display size.
buttons.
Hear or feel when you touch the screen
1. Go to
2. Do any of the following:
•To hear a click when you lock or unlock the screen, turn on Screen locking sounds.
•To hear a click when you touch something on the screen, turn on Touch sounds.
•To feel a vibration when you type on the keyboard, turn on Touch vibration.
Settings > Sound > Advanced.
Hear notification sounds
You can assign a ringtone for notifications from specific apps.
You can also control sounds used to notify you of other events:
1. Go to Settings > Sound > Advanced.
2. To hear when your phone reaches a full charge on a wireless charger, turn Charging sounds on
.
Use TalkBack to read screens
Hear descriptions of everything you touch.
To enable
1. Go to Settings > Accessibility.
2.
Touch TalkBack
3. Touch Settings and set the options you want.
Tip: To quickly turn
When TalkBack is on:
•Touch an item. Your phone speaks the name.
TalkBack:
and turn Use service on
TalkBack on/off, set up the accessibility shortcut.
.
•Start typing. Your phone speaks each number or letter.
•Drag status bar down. Your phone speaks all of the notifications.
Set up phone : Accessibility settings11
•Open a message, file, or book. Your phone reads the text out loud.
To control
•
Press a Volume button to open volume settings, then use the
•Or, during voice readout, repeatedly press the Volume up or down buttons.
Tip: To learn about navigating with Explore by touch, go to Settings > Accessibility >
TalkBack >
To silence readout and turn off TalkBack:
1. Swipe down and right on the screen.
2. Touch Pause feedback, then touch it again twice.
3. Touch
4. Go to Settings > Accessibility.
5.
Touch
TalkBack volume:
Settings > Help & Feedback.
OK twice.
TalkBack and turn Use service off
slider to adjust the level.
.
More assistance
You can also:
•Use
•Dictate text for messages
voice commands
Hearing assistance
Turn on video captions
1. Go to
2.
Touch Captions and turn Use service on
3. Specify options (language, text size, and style) for closed captioning.
Use hearing aids
To improve compatibility with hearing aids and reduce sound feedback:
1.
Touch .
Settings> Accessibility.
.
2.
Touch >
3.
Turn Hearing aids on
Settings > Accessibility.
.
Set up phone : Accessibility settings12
Use real-time text (RTT) during calls
Not all carriers and countries support this feature.
Real-time text (RTT) lets you use text to communicate during a phone call. Your phone sends
text as you type and the recipient can read your message while you write.
RTT:
•Uses call minutes, just like a voice call
•Doesn't require additional accessories
Your phone is automatically able to receive RTT calls. For outgoing calls, you can set them to
begin as R
1.
Touch
TT instead of waiting for the call to connect as a voice call:
.
2.
Touch >
3. Touch
To make a call with RTT:
1.
Touch
2.
Open a contact, enter a number on the keypad, or find an entry in , and touch .
3. After the other person answers, enter a message in the text field.
The text that you enter is visible to the other person as you type.
4. During a call, you can:
•
•
5.
To end the call, touch .
Settings > Accessibility.
Real Time Text > Always visible.
.
Mute the call. RTT includes audio, so if you don't want to share your audio, touch >
.
Add a call, or switch to voice. Touch to see options.
Set up TTY device
For text-based communication, you can use text messaging and email.
If you prefer to connect to a TTY device:
1.
Touch .
2.
Touch >
3. Select a mode:
•TTY Full: Type and read text on your TTY device.
Settings > Accessibility > TTY mode.
Set up phone : Accessibility settings13
•TTY HCO
•TTY VCO: Speak into your phone and read text replies on your TTY.
4. Connect your phone and TTY with the audio cord that came with your TTY. Use the USB-C
adapter that came with your phone.
: Type text on your TTY and listen to voice replies on your phone.
Dexterity assistance
External switch or keyboard
If you’re unable to use a touchscreen, Switch Access
switches or keyboard keys to select items, scroll, enter text, and more.
To use Switch Access, you must have one of the following:
•An external switch. USB or Bluetooth switch devices send keystroke signals to your
phone.
•An external keyboard. Standard USB or Bluetooth keyboards can work as switch devices
by assigning one or more keys to actions.
lets you control the phone using external
Connect the external device to your phone using the manufacturer’s instructions. Learn more
about connecting with Bluetooth.
Set up
1. Go to Settings
2. Touch Switch Access.
3.
4. Follow onscreen instructions to select:
To adjust
1. Go to Settings > Accessibility.
2. Touch Switch Access > Settings.
Switch Access
> Accessibility.
Turn Use service on
•Number of switches
•Scanning options
•Switch assignments
Switch Access later:
.
3. Adjust options.
Use
•To start scanning and highlighting items on the screen, press the assigned switch or key.
Switch Access
Set up phone : Accessibility settings14
•To select a highlighted item, press the assigned switch or key, then press the switch or key
assigned to select options.
Use accessibility shortcuts
Use
Get quick access to an accessibility menu that gives you better control of your phone.
To add the icon:
1. Go to
2. Touch Accessibility Menu.
3.
To use the menu:
1.
2. Choose an option from the menu.
accessibility menu
Settings > Accessibility.
Turn Use service on
At the bottom of the screen, touch .
If you've set other
tools.
accessibility tools to use this icon, touch & hold it to switch between
.
Use Volume to control accessibility feature
You can use the Volume buttons to turn an accessibility feature of your choice ( TalkBack ,
Switch Access ) on or off.
To enable the shortcut:
1. Go to Settings > Accessibility.
2. Touch Volume key shortcut.
3.
Turn
Use service on
4. To change the accessibility feature associated with the shortcut, touch Shortcut service.
5.
To use the Volume buttons from the lock screen, turn Allow from lock screen on .
To use the shortcut:
Press and hold the Volume Up and Down buttons at the same time for three seconds.
You'll hear confirmation that the feature has been turned on or off.
.
Learn the basics15
About your home screen
You see the home screen when you turn on and unlock your phone or touch
You can add more pages to the right as needed. To add a page, drag an app shortcut or widget
to the edge of an existing page and place it on the new page.
Swipe right or left to move between pages.
Here are the parts of your home screen:
.
Learn the basics16
1.Status bar: Displays the time and icons that tell you about your phone's battery and
network connections. Swipe down to see your notifications and quick settings.
2.Widget:
frequent tasks.
3.Shortcut: You can add shortcuts to open apps or web pages you use frequently.
Favorites tray: Provides one touch access to your most-used apps from any home screen
4.
page. You can customize which apps appear here. To open the list of all your apps, swipe
up from the bottom of the home screen.
Navigation:
5.
You can add widgets to your home screen for quick access to information or
takes you back one screen.
returns you to the home screen from any app.
lets you switch between recent apps.
lets you open an accessibility menu. Appears after you enable accessibility settings.
Note:
these icons, turn off the navigation bar.
6. Folder: Add folders to organize app shortcuts.
If you want an entirely new look and feel for your home screen, you can use a different
launcher. For a less drastic renovation, just change the wallpaper.
If you're using the navigation bar, the icons are hidden. To restore
Learn the basics17
About your lock screen
The lock screen appears when you're using a screen lock and you turn on or wake your phone.
Tip: If you're using Ambient display
screen.
From the lock screen, you can:
•View
•Open your quick settings. Swipe down from top of screen.
•
•
•Go into Lockdown
You can customize your lock screen to:
•Control which notifications, if any, appear.
•Add your name or a short message.
and respond to notifications. Double touch one to open it.
Start a voice search. Swipe
Open the camera.
Swipe
. Temporarily turn off notifications and fingerprint unlocking.
, you'll see those notifications before you get to your lock
right.
left.
Learn the basics : New to Android?18
If this is your first smartphone
Learn the basics
To get around your phone, here are the key concepts.
•Use these icons to move between screens:
takes you back one screen.
returns you to the home screen from any app.
lets you
•In addition to touching the screen to select items, you can use other gestures, such as
pinch to zoom.
•The
•Your phone and apps send you notifications for things like new messages, calendar events,
To learn about these common tasks, touch one below:
•Answer a call.
•Make a call.
•Set an alarm.
•Turn the flashlight on/off.
•Listen to music.
If you’re looking for different instructions, touch
term.
icons at the top of your home screen tell you important stuff at a glance, like your
phone’s battery level and network connection, and whether you’ve missed a call.
and upcoming alarms. You’ll find notifications in several places, and can do a lot with them.
switch between recent apps.
at the top of this page and type a search
Get apps
Your phone comes with many fun and useful apps, but you can really unlock its power by
installing apps that suit your lifestyle. Go to
you be more productive, organized, informed, in touch, and entertained.
Play Store to explore free and paid apps that help
Protect your phone
You carry your phone around with you, and accidents happen; phones get lost sometimes. So
set up some security and prevent heartache if you and your phone become separated.
Set up a screen lock. This is your first line of defense in keeping your sensitive information
safe. Prefer numbers, shapes, words? Set up a PIN, pattern, or password required to unlock
your phone. Learn how.
Learn the basics : New to Android?19
A screen lock doesn't prevent you from immediately answering a call or accessing your camera.
Display your owner info. On your lock screen, you can discreetly display a “please return”
message with some of your contact info so that, if your phone is lost, someone can to return it
to you.
Enable lost phone features. For peace of mind, check out Find My Device , in case you ever
need to remotely locate and lock or erase your phone.
Learn how.
Personalize your phone
While changing your wallpaper is probably your first customization, don't stop there. Be sure to
explore your Settings to set ringtones, font sizes, data usage preferences, keyboard
preferences, and much more. It's a great way to learn many of your phone's capabilities while
customizing it to suit your needs.
In most apps you can touch
available to you there, too.
or for app-specific settings. Be sure to see what options are
Manage cellular data
Understand your data usage.
most of it. See which apps use large amounts of data and adjust their settings. If your phone is
using too much data, you can also stop accounts from auto-syncing.
Use Wi-Fi to conserve cellular data. When you connect to a Wi-Fi network, your data will use
that network connection instead of your carrier's network, saving your cellular data for when you
need it. Learn how to connect to Wi-Fi networks.
Keep an eye on your data usage and learn how to make the
Useful to know
Find phone info. To find your phone number, device name, and other information, go to
Settings > System > About phone.
Tell your phone what to do. Use your phone hands-free with voice commands. Tell it to
navigate you, and listen to it speak the directions to you as you drive--it'll even reroute you if
you've gone off course. Tell it to set alarms, find information on the web, make calls.
Never miss a photo opportunity. Automatically open the camera right from your lock screen.
Just twist your phone twice. Or, swipe
videos with your Google account or with other photo sharing apps available from Play Store .
Store your stuff. You have several storage options. Store apps and content on your phone. For
more storage space, use an SD card for photos, videos, and music. You can open stored items
in associated apps, like Photos
plus the ability to access your media and files from any internet-connected device (phone,
computer, tablet), use cloud storage. Your Google account includes free cloud storage on Drive,
which has its own app and is also available from the
to see your photos and videos. For even more storage space,
left. You can automatically back up your photos and
menu throughout other apps.
Learn the basics : New to Android?20
Wi-Fi hotspot. You can use your phone as a Wi-Fi hotspot
with your other devices that need internet access (for example, a laptop or tablet).
Reboot phone. In the unlikely event that your phone becomes unresponsive, frozen, shows a
blank or black screen, or doesn't respond to the Power button, you can reboot it. Press and hold
the Power button for 7 - 10 seconds. The phone will restart normally.
Certain features, services, and applications are network or carrier dependent and may not be
available in all areas.
to share your internet connection
If you had an iPhone
Welcome to Android! Here are some differences between your old iPhone and your new phone.
Your assistant: You've retired Siri. Now, find info and get things done with Google Assistant.
Just set up “OK, Google”. Then ask for info or help with everyday tasks.
Apps:
•Goodbye Apple App Store, hello Google Play Store. Play Store is now your default app
store. Apps aren't compatible between iPhone and Android. However, many developers
make iPhone and Android versions of their apps; if the app stores your data online, then
you can switch with little effort. Just download the Android version from Play Store and log
in.
•Keep on making video calls. Use the Duo app to make video calls with friends who have
iPhones or Android phones.
•Continue listening to podcasts. You can listen with the Play Music app. Or, there are lots of
podcast apps on Play Store - search for “podcast” in Play Store and download one of your
choice.
•Install apps remotely. On a computer, visit play.google.com. Browse apps on the bigger
screen and then install them on your phone from your computer.
Your home screen:
•On your old iPhone, your home screen was far left. Now, you start with one home screen
and can add more pages to the right as needed.
•Your old phone showed all apps on your home screen. With your new phone, you can put
shortcuts to your most important apps on your home screen for easy access. Or, find your
full list by swiping up from your favorites tray. This frees up room on your home screen for
widgets, making your new home much more lively.
•In addition to apps, Android has widgets that stream information to you. For example,
widgets can provide weather updates or upcoming calendar events.
•Like your old iPhone, you'll see notifications at the top of the screen, which you can swipe
down to review. But on your new phone, you can swipe them left or right to dismiss them.
Learn the basics : New to Android?21
Quick access to settings:
You can still do that. But now you've also got quick settings. Swipe down from the top of the
screen for easy access to toggles for airplane mode, Wi-Fi, and other frequently-used settings.
In the cloud: Your Google account is your key to cloud storage with Google. If you migrated
your contacts to your phone, then you can see them from any device or computer by logging
into Gmail. Your Google account includes apps like Calendar and Drive that let you work well
with others. And it has apps that let you play too - access your photos, videos, music from any
device when you log in with your Google account. Use Play Music to upload your iTunes library.
On your old iPhone, to adjust settings you opened a Settings app.
About your Google account
Benefits of your account
When you set up your phone, you added a Google account. If you haven't had a Google
account before, this is more than just a password you set up for your phone.
A Google account lets you organize and access your personal information and files from any
computer or mobile device:
•Synchronize everything. Never lose your contacts. Associate them with your Google
account if you create them on your phone, and view them from Gmail
by signing into your Google account on any phone. Create emails or calendar events on
your phone and view them on any computer. Access your browser bookmarks from any
device.
•Store in the cloud. Upload your photos, videos, and music to the cloud; get to all of it
without taking up space on your phone.
•Keep your stuff secure. Your account password secures it all and lets you access it from
anywhere.
on any computer or
Maintaining your account
Other than remembering your password, you don’t need to do much maintenance on your
Google account - just enjoy the benefits of your secure, synchronized information. However,
you can:
•Control how frequently your phone syncs your information.
•Review and manage the information Google collects from you, such as search and
browsing history.
Learn about Google apps
Many Google apps, like Gmail , Chrome , Photos , and Maps are pre-loaded on your phone. To
learn about and download additional Google apps, read Google’s information.
Learn the basics : New to Android?22
Can't sign in to Google account
If you’re having problems signing in to your account, read Google's support information.
Status bar icons
About status icons
status bar at the top of the home screen contains icons that help you monitor your phone.
The
•On the left, icons tell you about apps, such as new messages or downloads. If you don't
know what one of these icons means, swipe the status bar down for details.
•On the right, icons tell you about your phone's battery level and network connections.
A dot means there are more icons to view. Drag down from the top of the screen to see all
icons.
What status icons mean
These are the icons from apps that came on your phone and the phone status icons.
Icon Meaning
CALLS
Active call.
Missed call.
Speakerphone on.
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