T-mobile Q10 User Manual
Welcome
Start Guide
TM1858_0513
BC
TABLE OF CONTENTS
Overview ................................................. 1
Service Activation ................................... 2
Introducing Your Smartphone ................ 3
Home Screen ......................................... 5
SIM Card ................................................ 7
Memory Card ......................................... 9
Battery .................................................. 11
Power ................................................... 13
Setup Application ................................. 14
Locking Your Smartphone ................... 15
Navigation ............................................ 17
Typing ................................................... 21
Call Functions ...................................... 24
Transfer Information to Your
Smartphone .......................................... 25
Accounts ...............................................26
Emergency Alert Messages .................29
Access Your Computer Files with
BlackBerry Link ..................................... 31
Information About Safe-Guarding
Handsets ..............................................32
Approved Firmware Versions ...............33
Need More Help? ..................................34
Accessories for Your Smartphone ........35
Emergency Dialing ................................36
Additional Information ...........................38
OVERVIEW
This guide provides you with important
information you need to get started. If you need
additional information on features and services,
please select one of these helpful options:
Use My Account to view your balance,
make a payment or view help content.
To access:
1. On the Apps screen, tap the T-Mobile
My Account icon.
2. Select I agree.
Visit www.T-Mobile.com to view your user
guide and additional online help.
On the apps screen, tap the
Help icon.
On the Home screen, simply start typing to
search your smartphone for les, settings,
or help. You can even ex tend your search
to include Internet sources.
SERVICE ACTIVATION
If you are a new T-Mobile® customer and your service
has not been activated, simply call Customer Care at
1-800-937-8997 from your landline phone and a
T-Mobile Activations representative will assist you. You will
need the following information when activating service:
Service Agreement and agent code on
your Agreement.
Your name, home address, home phone, and
billing address.
Note: For business and government accounts,
please provide the name of your company or
government agency, address, and tax ID.
Your Social Security number, current driver’s
license number, and date of birth for credit check
purposes
Your choice of T-Mobile rate plan and services (see
www.t-mobile.com for latest plan information)
SIM serial number and IMEI number (located on
the box bar code label)
By activating service, you acknowledge that you have read,
understand, and agree to be bound by each of T-Mobile’s Terms
and Conditions and your Service Agreement.
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INTRODUCING YOUR SMARTPHONE BlackBerry
®
Q10
43
HOME SCREEN
When you rst use your
device, the home screen
shows you all of your app
icons. The home screen
also shows you which apps
you have running (below).
Swipe right to peek into the
BlackBerry® Hub and see
your messages. Swipe left
to access all your apps.
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SIM CARD
Your Micro Subscriber Identity Module (SIM)
card identies you to the wireless network. Your
smartphone will not work without the Micro SIM
card. To insert the Micro SIM card and battery:
Note: If you are new to T-Mobile, please use the
Micro SIM card included in the box. If you are an
existing T-Mobile customer, please ask a retail store
representative to help you transfer your information to
the new Micro SIM card included in the box.
2. To remove the battery
door, press and slide the
battery door down.
1. Detach your Micro SIM card.
3. Insert the Micro SIM
card as shown with the
golden contacts facing
down and the notched
corner pointing up
and to the right.
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4. To insert the battery,
align the contacts.
To remove the battery,
pull down the colored
end of the battery.
Replace the back
cover.
Insert a memory card
1. Remove the back cover.
2. Insert the memory card into the memory
card slot, as shown.
3. Replace the back cover.
MEMORY CARD
A microSD memory card, which can be
purchased separately, allows you to store
multimedia les such as video clips, music
tracks, sound les, images, messaging data,
and more.
Remove a memory card
1. Remove the back cover.
2. Gently remove the memory card from the
memory card slot.
Warning: Applications, personal settings and other
stored data may be lost or may not function properly
if the memory card is removed.
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