T-Mobile Octopus F400, Octophon F20, Octophon F30, Octophon F40, Octophon F key module Operating Instructions Manual

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Octopus F100/200/400/650 Octopus F IP-Netpackage

Octophon F20 Octophon F30 Octophon F40 Octophon F key module

Operating Instructions

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Before You Begin

These operating instructions describe the Octophon F20, Octophon F30 and Octophon F40 telephones on your Octopus F100/200/400/650/IP-Netpackage. They describe all functions you can use from your telephone. You may find that some functions you wish to use are not available on your telephone. This may be due to one of the following reasons:

• The function has not been configured for your telephone – address any questions to your service personnel.

• Your communications platform does not support this function – contact your service personnel to upgrade your system.

Important Notes

Do not operate the telephone in environments where there is a danger of explosions.

Never open the telephone or a key module. If you encounter any problems, contact your service personnel.

Use only original accessories Æ page 106. Using other accessories may cause a hazard and will invalidate the warranty and the CE mark.

CE (customer equipment) does not continue to support emergency dialing after loss of mains power, if battery back up and power fail switchover to emergency analogue phones is not available.

Never allow the telephone to come into contact with staining or aggressive liquids such as coffee, tea, juice, or soft drinks. For information on telephone maintenance Æ page 109.

The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract.

Marks

Before You Begin

The device conforms to the EU guideline 1999/5/EG, as attested by the CE mark.

All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health. It is a precondition for reuse and recycling of used electrical and electronic equipment. For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your sales representative. The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the directive 2002/96/EC. Countries outside the European Union may have other regulations regarding the disposal of electrical and electronic equipment.

Contents

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Important Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Basic operating instructions. . . . . . . . . . . . . . . . . . . . . . 9

Octophon F40 control panel with Octophon F key module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

How to Use these Operating Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Screen Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

... Interactively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

... Via the Program/Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

... With Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Functions You Can Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Basic and Enhanced Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Additional Team and Executive/Secretary Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using the Telephone Efficiently . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Making Calls – Basic Functions . . . . . . . . . . . . . . . . . . 13

Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Answering a Call With the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Answering a Call with the Speaker (Speakerphone Mode) . . . . . . . . . . . . . . . . . . . . . . . 13

Switching to Speakerphone Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Switching to the Handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Open Listening in the Room During a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Off-Hook Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

On-Hook Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Ending the call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Turning the Microphone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Calling a Second Party (Consultation Hold) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Switching to the Party on Hold (Toggle). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Transferring a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Using Variable Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Using Call Forwarding No Reply (CFNR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Call Forwarding in the Carrier Network

and Forwarding Multiple Subscriber Numbers (MSN) . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using Callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Storing a Callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Answering a Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Checking and Canceling a Saved Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Saving Repertory Dialing Numbers on a Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Using Repertory Dialing Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Contents

Telephone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Adjusting the Ring Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Adjusting the Ring Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Adjusting the Attention Ring Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Adjusting the Speakerphone to the Room Acoustics. . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Adjusting the Receiving Volume During a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Adjusting the Display to a Comfortable Reading Angle. . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Display backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Adjusting the display contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Selecting the Language of Screen Prompts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Making Calls – Convenience Functions . . . . . . . . . . . 29

Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Accepting a Specific Call for Your Colleague . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Rejecting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Answering a Call With a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Answering Calls from the Entrance Telephone and Opening the Door . . . . . . . . . . . . .32

Accepting a Call From an Answering Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Dialing/Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

En-Bloc Sending / Correcting Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Using a Caller List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Speed-dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Dialing a Number From the Internal Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Dialing from the Telephone Database (LDAP). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Using Mailboxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Talking to Your Colleague With a Speaker Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Talking to Your Colleague with Discreet Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Automatic Connection Setup (Hotline) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Reserve Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Assigning a Station Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Associated Dialing/Dialing Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

During a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Accepting a Waiting Call (Camp-On) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Preventing and Allowing Call Waiting (Automatic Camp-On). . . . . . . . . . . . . . . . . . . . . . 46

Turning the Call Waiting Tone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Parking a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Placing External Calls on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Conducting a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Ending a Conference (Initiator Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Activating Tone Dialing (DTMF Suffix Dialing). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Recording Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Transferring a Call after a Speaker Call (Announcement) in a Group. . . . . . . . . . . . . . . 52

Trunk Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Contents

If You Cannot Reach a Destination ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Call Waiting (Camp-On) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Busy Override - Joining a Call in Progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Using Night Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Saving Functions, Procedures and Appointments. . . 55

Assigning Functions to Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Assigning a Procedure (Operating Steps) to a Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Appointments Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Saving Appointments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Using Timed Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Displaying and Assigning Call Charges . . . . . . . . . . . 61

Displaying Call Charges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Displaying Call Charges for Another Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Dialing with Call Charge Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Private Sphere/Security . . . . . . . . . . . . . . . . . . . . . . . . 64

Turning Ringer Cutoff On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Turning Do Not Disturb On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Caller ID Suppression. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Silent Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Monitoring a Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Trace Call: Identifying Anonymous Callers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Locking the Telephone to Prevent Unauthorized Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Locking Another Telephone to Prevent Unauthorized Use . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Saving Your PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Using Other Functions. . . . . . . . . . . . . . . . . . . . . . . . . . 70

Sending a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Creating and Sending a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Displaying and Deleting Messages You Have Sent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Answering/Retrieving/Deleting Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Leaving an Advisory Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Deleting Advisory Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Display Number of Waiting Calls and Overload Indication. . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Using Another Telephone Like Your Own for a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Change call number (relocate). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Fax Details and Message on Answering Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Resetting Services and Functions (System-Wide Cancellation for a Telephone) . . . . . . . . 75

Activating Functions for Another Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Using System Functions from the Outside (DISA: Direct Inward System Access) . . . . . . . . 77

Contents

Using functions in ISDN via code dialing (keypad dialing) . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Controlling Connected Computers or Other Programs and Telephone Data Service

(Octophon F400/650 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Communicating with PC Applications over a CSTA Interface . . . . . . . . . . . . . . . . . . . . . . . . 80

Controlling Relays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Sensors (Octophon F200/400 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Radio Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Simple Paging Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Enhanced Paging Equipment (Octopus F650 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Using Other Team Functions . . . . . . . . . . . . . . . . . . . . 83

Turning Group Call On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Accepting a Call for Another Member of Your Team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Activating and Deactivating a Ringing Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Uniform Call Distribution (UCD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Team and Executive/Secretary

Functions With Trunk Keys. . . . . . . . . . . . . . . . . . . . . . 88

Using Trunk Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Answering Calls With Trunk Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Making Calls with Trunk Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Using a Trunk Key to Place a Call on Hold and Retrieve It Again . . . . . . . . . . . . . . . . . . 89

Switching Between Phone Calls on Multiple Trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

MULAP Conference Release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Forwarding Calls on Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Using DSS Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Using DSS Keys to Answer Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Calling a Team Member Directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Transferring a Call in Progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Accepting a Call for Another Team Member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Joining or Leaving a Group Call

(Not for the Executive Telephone in an Executive/Secretary Team) . . . . . . . . . . . . . . . . . . . 94

Transferring Calls Directly to the Executive

(Only in an Executive/Secretary Group) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Testing the Telephone . . . . . . . . . . . . . . . . . . . . . . . . . 96

Testing the Telephone Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Checking the Key Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Contents

Special Functions in the LAN . . . . . . . . . . . . . . . . . . . . 97

Leaving a Hunt Group/Group Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Transferring Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Using Night Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Activating and Deactivating a Ringing Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Controlling Relays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Opening the Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Advanced Options for Telephone Operation . . . . . . 103

Entering text via the keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Different Displays

(Octopus F900 Environment) . . . . . . . . . . . . . . . . . . . 104

Labeling, Documentation and Accessories . . . . . . . 106

Labeling Key Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Fixing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Telephone Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Responding to Error Messages on the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Contacts for Resolving Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Overview of Functions/Codes (Alphabetical) . . . . . . 117

Basic operating instructions

Octophon

Function keys 12 12 19

Full-duplex speakerphone feature -

Illuminated display - -

Headset port - -

USB interface

Interface for add-on equipment

Option bays 1 1 2

[1] The name and model of your telephone are printed on the base.

F20 F30 F40

;;

;;; ;;;

Octophon F40 control panel with Octophon F key module

Key field - fixed function keys: Program/Service

Speaker for open listening and ring tones

Handset

Iluminated Display, 2 lines with 24 chars

Redial Mute or Internal Speaker

Keypad

LEDs

Key field - freely programmable keys

; ;

Keys for telephone settings

Keys for scrolling to functions

Fixed function key: Release

Key for confirming a function

Octophon F key module with programmable keys

Microphone for speakerphone mode

Basic operating instructions

Step by Step

How to Use these Operating Instructions

You will find a graphic representation of the steps in logical sequence in the left column. Below is an explanation of the symbols:

Lift the handset (off-hook).

Replace the handset (on-hook).

Conduct a call.

Enter a telephone number or code.

Start conference?

Display contrast?

Please dial Return to held call?

Program/Service

Speaker

dd u

Enter the code.

Press volume controls on the telephone.

Press the key.

Press the illuminated key.

Press the flashing key.

The option appears on the screen. Press the

Search for an option. Press the until the option appears on the screen. Then press the

key to confirm your selection.

< >

keys,

key to confirm your selection.

Screen Displays

Line 1 displays prompts or acknowledgment messages, depending on the situation.

Line 2 displays functions that you can confirm by pressing symbol ">" appears on the right, you can press further options.

< >

. If the

to access

Step by Step

Basic operating instructions

Accessing Functions

... Interactively

You can select some functions while the telephone is idle, for example:

Forwarding on

Callback

Send message

#0=Reset services?

Program/Service

Use

< >

You can select other functions directly depending on the situation. Example: you call a number, but the line is busy:

Press : to confirm.

Use

< >

to scroll to a function and press : to execute it.

... Via the Program/Service Menu

First press the "Program/Service" key. You then see a list of selection options, such as: "#0=Reset services" Æ page 75.

Press the key.

Use

< >

Enter the code directly. The Quick-Reference Operating Instructions contain a list of codes. However, they are also displayed on screen along with the corresponding function.

to scroll to a function and press : to execute it.

... With Function Keys

If you saved a function on a key Æ page 55, you can access it directly as follows:

Press the Mute key to execute the function.

Basic operating instructions

Functions You Can Use

Basic and Enhanced Functions

You can use all basic and enhanced communications platform functions that appear interactively on the screen, in the Program/Service menu, and when you press function keys.

Additional Team and Executive/Secretary Functions

Æ page 88f. To help working and project groups work together more efficiently, the service technician can configure a variety of team functions, depending on your preferences when working in the team. You can use these team functions in addition to the basic and enhanced functions. In addition to call pickup, hunting groups (group call), and call distribution groups, you can also set up teams with multiple lines per telephone. You can tell if a telephone has trunk keys if your station number and the numbers of your colleagues are programmed on trunk keys. You can access all lines and can also conduct different calls simultaneously on multiple lines.

Another team function category includes the executive/secretary functions,which are configured by the service technician. You can use executive and secretary functions in addition to the basic and enhanced functions as well as other team functions. An executive/secretary telephone has DSS keys for the executive or secretary, trunk keys for the executive and secretary, as well as ring transfer keys.

Using the Telephone Efficiently

• You probably have certain colleagues or external parties with whom you talk on the phone especially frequently. To dial these numbers faster and more conveniently, you can save them on keys (Saving station numbers for repertory dialing on keys Æ page 24).

• All too often you reach a busy line when dialing a number. Amid the confusion of your working day, it’s easy to forget to try the number again later on. To avoid this, make it a habit to use the "Callback" Æ page 22 function.

Step by Step

Making Calls – Basic Functions

Answering Calls

Special default ring signaling is set for your telephone:

• When you receive an internal call, your telephone rings once every four seconds (single-tone sequence).

• When you receive an external call, your telephone rings twice in rapid succession every four seconds (dual-tone sequence).

• When you receive a call from the entrance telephone, your telephone rings three times in rapid succession every four seconds (triple-tone sequence).

• If a call is waiting, you hear a short tone (beep) every six seconds.

Your service personnel can adjust the ring cadence for external and internal calls for you. In other words, different ring cadences can be set for different internal callers.

Speaker

The number or the name of the caller appears on the display.

Answering a Call With the Handset

The telephone rings. The caller appears on the screen.

Lift the handset.

Raise or lower the volume. Keep pressing the key until the desired volume is set.

Answering a Call with the Speaker (Speakerphone Mode)

This function is not available with Octophon F20.

The telephone rings. The caller appears on the screen.

Press the key. The LED lights up. Speakerphone mode.

Raise or lower the volume. Keep pressing the key until the desired volume is set.

Making Calls – Basic Functions

Step by Step

Ending the call:

Speaker

Release

and

Press the key. The LED goes out.

Press the key.

Notes on speakerphone mode:

• Tell the other party that you are using speakerphone mode.

• The speakerphone works bests at a low receiving volume.

• The ideal distance between the user and the telephone set in speakerphone mode is about 50 cm (approx. 20 inches).

Switching to Speakerphone Mode

This function is not available with Octophon F20.

Precondition: You are conducting a call with the handset.

Hold down the key and replace the handset. Then release the key and continue the call.

Speaker

and

Switching to the Handset

This function is not available with Octophon F20.

Precondition: You are e ngag ed in a call in speakerphone mode.

Lift the handset. Continue the call.

Open Listening in the Room During a Call

You can let other people in the room join in on the call. Let the other party know that you have turned on the speaker.

Precondition: You are conducting a call with the handset.

Activating ring transfer:

Press the key. The LED lights up.

Deactivating this function:

Speaker

Press the key. The LED goes out.

Step by Step

Making Calls – Basic Functions

Making Calls

Off-Hook Dialing

Lift the handset.

Internal calls: Enter the station number. External calls: Enter the external code and the station number.

The called party does not answer or is busy:

Replace the handset.

On-Hook Dialing

Speaker

Internal calls: Enter the station number. External calls: Enter the external code and the station number.

The other party answers with speaker:

Lift the handset.

or On-hook: Use speakerphone mode (not available with

Octophon F20).

The called party does not answer or is busy:

Press the key. The LED goes out.

Your system may also be programmed so that you have to press the Internal key before you dial an internal number. To call an external party, you have to enter an external code before dialing the party’s telephone number (Prime Line is not active; contact your service personnel).

Ending the call

Release

Replace the handset.

Press the key.

Making Calls – Basic Functions

Step by Step

Redialing a Number

The last three external telephone numbers dialed are stored automatically. You can redial them simply by pressing a key. The station number appears on your screen for two seconds and is then dialed.

Next?

Call?

Redial

Press the key once to dial the number last dialed.

Press the key twice to dial the next to the last number dialed.

Press the key three times to dial the third-to-the-last number dialed.

Displaying and dialing saved station numbers

Press the key.

Press the "OK" dialog key within two seconds to confirm your choice.

The next stored number is displayed. Press the "OK" dialog key to confirm four selection.

Select and confirm.

If this feature is configured (contact your service personnel), account codes entered are also saved Æ page 63.

Step by Step

Making Calls – Basic Functions

Turning the Microphone On and Off

To prevent the other party from listening in while you consult with someone in your office, you can temporarily switch off the handset microphone or the handsfree microphone. You can also switch on the handsfree microphone to answer an announcement via the telephone speaker (speaker call, Æ page 30).

Speakerphone mode is not available with Octophon F20.

Precondition: You are conducting a call. The microphone is switched on.

Mute

Mute on?

Mute off?

Program/Service

qif

rif

Press the key. The LED lights up.

Press the illuminated key. The LED goes out.

Select and confirm.

Press the key. The LED lights up.

Enter the code for "on" or "off".

Making Calls – Basic Functions

Step by Step

Calling a Second Party (Consultation Hold)

You can call a second party while engaged in a call. The first party is placed on hold.

Consult?

Return to held call?

Quit and return?

Program/Service

Toggle/Connect?

Program/Service

Conference?

Program/Service

Confirm.

Call the second party.

Return to the first party:

Confirm.

Press the key. The LED lights up. Enter the code. The LED goes out.

Switching to the Party on Hold (Toggle)

Select and confirm.

Press the key. The LED lights up. Enter the code. The LED goes out.

Combine the calling parties into a three-party conference

Select and confirm.

Press the key. The LED lights up. Enter the code. The LED goes out.

Transfer?

Consult?

Transfer?

Connecting the other parties to each other

Select and confirm.

Transferring a Call

If the person you are speaking to wants to talk to another colleague of yours, you can transfer the call that colleague.

Confirm.

Enter the number of the party to which you want to transfer the call.

Announce the call, if necessary.

Replace the handset.

Select and confirm1.

[1] ”Different Displays (Octopus F900 Environment)”

Æ Page 104

Step by Step

Making Calls – Basic Functions

Call Forwarding

Using Variable Call Forwarding

You can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system.)

Special features must be taken into consideration if your telephone operates with Octopus F IP-Netpackage (system networking via PC network) Æ page 98!

Forwarding on?

1=all calls?

2=external calls only?

3=internal calls only?

Save?

Forwarding off?

or f or

Select and confirm.

Enter the code.

Select and confirm.

Enter the code.

Enter the number of the telephone that is ringing.

Confirm.

Deactivating call forwarding:

Select and confirm.

Enter the code.

When call forwarding is active, a special dial tone sounds when you lift the handset.

If DID DTMF is active (contact your service personnel), you can also forward calls to this destination. Destinations: fax = 870, DID = 871, fax DID = 872.

If you are a call forwarding destination, your display will show the station number or the name of the originator on the upper line and that of the caller on the lower line.

Making Calls – Basic Functions

Step by Step

Using Call Forwarding No Reply (CFNR)

Calls that are not answered after three rings (=default, can be adjusted by service personnel) or that are received while another call is ongoing can be automatically forwarded to a specified telephone.

More features?

CFNR on?

Save entry?

More features?

CFNR off?

Program/Service

qhmi

Program/Service

rhmi

: :

Press the key. The LED lights up.

Select and confirm.

Enter the code.

Enter the destination number.

• Enter the internal station number for internal destinations

• Enter the external code and the external station number for external destinations

Confirm.

Deactivating Call Forwarding No Reply:

Press the key. The LED lights up.

Select and confirm.

Enter the code.

Delete?

Confirm.

If CFNR is enabled, the following briefly appears on the display when you replace the handset: "CFNR to: ...".

Step by Step

Making Calls – Basic Functions

Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Numbers (MSN)

If this function has been configured (contact your service personnel), you can forward calls to your assigned multiple subscriber number (MSN) (DID number) directly within the carrier network. For example, you can forward your phone line to your home phone after business hours.

Trunk FWD on?

1=immediate?

2=on no answer?

3= on busy?

Save?

or f or

qjh

Select and confirm.

Enter the code.

Select and confirm the line type you wish to use.

Enter the code.

Enter your DID number.

Enter the destination number (without the external code).

Confirm.

Deactivating call forwarding:

Forwarding - trunk off

rjh

or f or

Select and confirm.

Enter the code.

Confirm the displayed call forwarding type.

Enter the activated call forwarding type.

Enter your DID number.

Making Calls – Basic Functions

Step by Step

Using Callback

If a user is busy or is not answering, you can store an automatic callback. This feature saves you from having to make repeated attempts to reach the user. You receive a callback,

• When the other party is no longer busy

• When the user who did not answer has conducted another call.

When configured (contact your service personnel), all callback requests are automatically deleted overnight.

Storing a Callback

Precondition: You have reached a busy line or no one answers.

Callback

View callbacks?

Next callback

Speaker

qil

ril

Confirm.

Enter the code.

Answering a Callback

Precondition: A callback was saved. Your telephone rings. "Callback: ..." appears on the display.

Lift the handset.

Press the key. The LED lights up.

You hear a ring tone.

Checking and Canceling a Saved Callback

Select and confirm1.

Enter the code.

Select the displayed function and press the "OK" dialog key to display additional entries.

Delete?

Deleting a displayed entry:

Press the "OK" dialog key to confirm your selection.

[1] ”Different Displays (Octopus F900 Environment)”

Æ Page 104

Step by Step

Exit?

Program/Service

Speaker

Ending callback display:

Select and confirm.

Press the key. The LED goes out.

Making Calls – Basic Functions

Step by Step

Saving Repertory Dialing Numbers on aKey

You can save frequently-dialed station numbers on programmable key s that are u nassign ed by default. The key s c an be p rog ra mme d on two separate levels (switching levels, saving the Shift key Æ Page 55) if a LED display is not saved for either station number (=Save without LED).

In addit ion, the ke ys can be p rog ra mmed on two se parate le vels if you have configured a key as the "switching" key (Shift key Æ Page 55). Depending on the key assignment and programming of your system ("Extended Key Functionality"; refer to relevant service personnel), dual-level key assignment permits several assignment combinations. Corresponding displays guide you through this process Æ Page 110. If you save internal station numbers, you can save a LED display (=Save with LED) that signals various states Æ Page 56, Æ Page 93 . You cannot program the second level if you saved a station number with LED display.

Program/Service

91=Prog. feature key?

+=Next layer?

Change key?

Repdial key?

Previous?

qme

If applicable

: : :

Press the key. The LED lights up.

Select and confirm.

Enter the code.

Press the key. If the key is already in use, its assignment appears on the screen.

Select and confirm to save the station number on the second layer.

Confirm.

Enter the station number.

If you make a mistake:

Select and confirm. This deletes all entered digits.

The system telephone automatically reco gn izes i f you want to sav e a n internal or an external station number. The options "Save without LED" or "Save with LED" are only available for internal station numbers.

Save with LED?

Save without LED?

Confirm.

Select and confirm to save the repdial key without LED display.

Step by Step

Making Calls – Basic Functions

Exit?

Another key?

Clear key?

Confirm.

Select and confirm.

Simply press the key to dial a stored telephone number Æ page 25.

You can do this while a call is in progress.

For information on display messages when saving station numbers Æ Page 110.

Using Repertory Dialing Keys

Precondition: You have saved a station number on a repertory dialing key Æ page 24.

Press the key on which the number is saved. If the station number is located on the second level, first press "Shift".

You can also press the repertory dial key during a call. This automatically sets up a consultation Æ page 18.

Making Calls – Basic Functions

Step by Step

Telephone Settings

Adjusting the Ring Volume

Press these keys while the phone is idle.

Ring volume?

Ring tone?

Confirm.

To raise or lower the volume: Keep pressing the keys until the desired volume is set.

Save.

Adjusting the Ring Tone

Press these keys while the phone is idle.

Select and confirm.

To adjust the ring tone: Keep pressing the keys until the desired tone is set.

Save.

Adjusting the Attention Ring Volume

If you belong to a team that uses trunk keys, the telephone can alert you to other calls in the team even when you are engaged in another call Æ page 94. You hear the attention ring.

Attention Ring Vol?

Press one of these keys while the phone is idle.

Select and confirm.

To raise or lower the volume: Keep pressing the keys until the desired volume is set.

Save.

Step by Step

Making Calls – Basic Functions

Adjusting the Speakerphone to the Room Acoustics

This function is not available with Octophon F20.

To help the other party understand you clearly while you are talking into the microphone, you can adjust the telephone to the acoustics in your environment: "Quiet room", "Normal room" and "Noisy room".

Press one of these keys while the phone is idle.

Speakerphone mode?

or v simultaneously Save.

Select and confirm.

To set the room type: Keep pressing these keys until the setting you want appears on the screen.

Save.

Adjusting the Receiving Volume During a Call

You are engaged in a call.

To raise or lower the volume: Keep pressing the keys until the desired volume is set.

Adjusting the Display to a Comfortable Reading Angle

You can swivel the display unit. Adjust the display unit so that you can clearly read the screen.

Display backlight

This function is only available with Octophon F40.

When operating Octophon F40, e.g. when dialling a call number, a display backlight switches on automatically. The backlight switches off automatically a few seconds after the last action is completed.

Making Calls – Basic Functions

Step by Step

Adjusting the display contrast

The display has four contrast levels that you can set according to your light conditions.

Press one of the keys while the phone is idle.

Display contrast?

More features?

> >

48= Select language?

15=Spanish?

Program/Service

qhl

Select and confirm.

Change the display contrast. Press the key repeatedly until the desired level is obtained.

Save.

Selecting the Language of Screen Prompts

Press the key. The LED lights up.

Confirm.

Enter the code.

Select the language you wish to use (such as "Spanish") and press

the "OK" dialog key to confirm.

Step by Step

Making Calls – Convenience Functions

Answering Calls

Accepting a Specific Call for Your Colleague

You hear another telephone ring.

Program/Service

59=Pickup - directed?

Next?

Accept call?

qim

If applicable

Press the key. The LED lights up.

Select and confirm1.

Enter the code.

A called station appears on the screen.

Select and confirm until you see the station you want.

Confirm.

If you know the number of the telephone that is ringing, enter it directly.

Press the flashing key.

Accepting calls in a team Æ page 85.

Release

Rejecting Calls

You can reject calls which you do not wish to take. The call is then signaled at another definable telephone (contact your service personnel).

The telephone rings. The caller is displayed.

Press the key.

If a call cannot be rejected, your telephone will continue to ring. The message "Feature not available" is displayed (e.g in the case of recalls).

[1] ”Different Displays (Octopus F900 Environment)”

Æ Page 104

Making Calls – Convenience Functi ons

Step by Step

Mute off?

Mute

Using the Speakerphone

A colleague addresses you directly over the speaker with a speaker call. You hear a tone before the announcement. The other party’s name or station number appears on the screen.

You can conduct the call with the handset or in speakerphone mode.

Speakerphone mode is not available with Octophon F20.

Lift the handset and answer the call.

Press the "OK" key to confirm your selection and answer the call.

Press the key and answer the call.

HF answerback on?

HF answerback off?

qmj

rmj

If handsfree answerback is enabled (see below), you do not need to switch on the microphone - you can answer directly. You can answer immediately in speakerphone mode. If handsfree answerback is disabled (default setting), follow the procedure described above.

Placing a speaker call to a colleague Æ page 42.

Enabling and Disabling Handsfree Answerback

Select and confirm.

Enter the code for "on" or "off".

Step by Step

Making Calls – Convenience Functions

Answering a Call With a Headset

This function is not available with Octophon F20.

Precondition: Your tele phone rin g s.

Answer?

Release

Confirm.

or If the "Headset" key has been configured Æ Page 55:

Press the key. The LED lights up.

Ending the call:

Press the key.

or If the "Headset" key has been configured Æ Page 55:

Press the key. The LED goes out.

Making Calls – Convenience Functi ons

Step by Step

Answering Calls from the Entrance Telephone and Opening the Door

If an entrance telephone has been programmed, you can use your telephone to speak to someone at the entrance telephone and to activate a door opener. If you have the proper authorization (contact your service personnel), you can activate the door opener, enabling visitors to open the door themselves by entering a 5-digit code (using a DTMF transmitter or installed keypad).

Speaking to visitors via the entrance telephone:

Precondition: Your te l epho ne ri n gs.

Lift the handset within thirty seconds. You are connected to the entrance telephone immediately.

Open door?

Program/Service

61=Open door?

qje

Lift the handset after more than thirty seconds.

Dial the entrance telephone number.

Opening the door from your telephone during a call from the entrance telephone:

Confirm.

Opening the door from your telephone without calling the entrance telephone:

Press the key. The LED lights up.

Select and confirm.

Enter the code.

Dial the entrance telephone number.

Special features must be taken into consideration if your telephone operates with Octopus F IP-Netpackage (system networking via PC network) Æ page 102!

Opening the door with a code (at the door):

After ringing the bell, enter the five-digit code (using the keypad or a DTMF transmitter). Depending on how the door opener has been programmed, a doorbell call signal may or may not be forwarded.

Step by Step

Making Calls – Convenience Functions

Activating the door opener:

Program/Service

89=Door opener on?

3=change password?

1=enable with ring?

2=enable w/o ring?

qlm

Press the key. The LED lights up.

Select and confirm.

Enter the code.

Dial the entrance telephone number.

Enter the five-digit code. Default code = "00000".

Select the displayed function and press the "OK" dialog key to change the code.

Select and confirm.

You can also open the door without a doorbell ring.

Deactivating the door opener:

#89=Door opener off?

Program/Service

rlm

Press the key. The LED lights up.

Select and confirm.

Enter the code.

Accepting a Call From an Answering Machine

You can accept a call from any answering machine if the machine is connected to your system (contact your service personnel) and you have programmed the answering machine number on a key Æ page 55.

The LED lights up. Press the key.

Making Calls – Convenience Functi ons

Step by Step

Dial?

Dialing/Making Calls

En-Bloc Sending / Correcting Numbers

If this feature is configured (contact your service personnel), a connection is not attempted immediately when a station number is entered. This means that you can correct the number if necessary. The station number is only dialed at your specific request.

Internal: enter station number. External: enter external code and station number.

Dialing entered/displayed numbers:

Lift the handset.

Confirm.

Delete number?

End?

Speaker

Release

Correcting numbers entered:

Select and confirm.

The last digit entered in each case is deleted.

Enter the required digit(s).

Canceling en-bloc sending:

Select and confirm.

Press the key. The LED goes out.

Press the key.

A station number can only be corrected as it is being entered. Station numbers stored for number redial, for example, cannot be corrected.

Step by Step

Making Calls – Convenience Functions

Using a Caller List

If you are unable to accept an external or internal call, the call attempt is stored in the caller list. You can store answered calls either manually (both internal and external calls) or automatically (external calls only; contact your service personnel for details). Your telephone stores up to ten calls in chronological order. Each call is assigned a time stamp. The most recent entry not yet answered in the list is displayed first. Multiple calls from the same caller do not automatically generate new entries in the caller list. Instead, only the most recent time stamp for this caller is updated and its number incremented.

Retrieving the Caller List

Precondition: Service personnel has set up a caller list for your telephone.

Caller list?

Next?

Exit?

Program/Service

Speaker

rlf

Select and confirm1.

Enter the code.

The last call is displayed on the screen.

To view other calls, confirm each subsequent display.

Ending Retrieval

Select and confirm.

Press the key. The LED goes out.

Displaying the Call Time and Additional Call Information

Precondition: You have retrieved the caller list and the selected call is displayed.

Time/Date sent?

View station no.

View name?

Select and confirm.

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Making Calls – Convenience Functi ons

Step by Step

Dialing a Station Number from the Caller List

Precondition: You have retrieved the caller list and the selected call is displayed.

Call?

Delete?

Save number?

Program/Service

qlf

Select and confirm.

The caller is automatically deleted from the caller list when a connection is finally set up.

Removing an Entry from the Caller List

Precondition: You have retrieved the caller list and the selected call is displayed.

Confirm.

Saving the Other Party’s Station Number in the Caller List (Redial)

Precondition: You are engaged in a call or have called an external party.

Confirm.

Press the key. The LED lights up. Enter the code.

Program/Service

7=Use speed-dialing?

Speed-dial

Using Station and System Speed-Dial Numbers

Precondition: You have stored station speed-dial numbers Æ page 37 or your service personnel has stored system speed-dial numbers.

Press the key. The LED lights up.

Confirm1.

Enter the code.

Enter a speed-dial number. "

0" to *9" = station speed-dialing.

"000" to "999" = system speed-dialing (contact your service personnel).

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Step by Step

If applicable Suffix-Dialing

If necessary, you can suffix-dial additional digits (for example, the user’s extension) at the end of the saved station number. If this feature is configured, a suffix is automatically dialed (for example, "0" for the exchange) if no entries are made within 4 or 5 seconds.

Storing Station Speed-Dial Numbers

You can store the ten numbers which you use the most and dial them using your own station speed-dial numbers: Æ page 36.

Making Calls – Convenience Functions

0 through *9

Program/Service

92=Change Speed-dial?

Change?

Save?

Previous?

Next?

Change?

Delete?

Exit

qmf

or If you make a mistake:

: :

Press the key. The LED lights up.

Select and confirm1.

Enter the code.

Enter the speed-dial number you wish to use (*0 to *9). If the speeddial number is already in use, the programmed station number appears on the screen.

Confirm.

First enter the external code and then the external station number.

Confirm.

Select and confirm. This deletes all entered digits.

Confirm.

Select and confirm.

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Making Calls – Convenience Functi ons

Step by Step

Speaker

Dialing a Number From the Internal Directory

The internal directory contains all station numbers and system speed-dial numbers assigned to a name. Contact your service personnel to find out if one was configured for your system.

Precondition: Names have been assigned to the station numbers stored in the system.

Lift the handset.

Press the key. The LED lights up.

Directory?

1=internal?

Scroll Next?

Scroll Previous?

Confirm.

qih

If applicable If several directories have been configured:

Enter the code.

Confirm.

The first entry is displayed on the screen.

Scroll to next or previous entry.

Enter the name you want to find, or just the first few letters, using the alphanumeric keypad.

You can use the keypad with the digits as an alphanumeric keypad in this case and enter the names by pressing the appropriate keys one or more times as needed. For example, you can enter the letter "R" by pressing the "7" three times or the letter "E" by pressing the "3" twice. The first name with the entered letters is displayed. Enter the following letters by using the same method.

If no entry exists for the entered letters, you will hear three short beeps.

To enter a space, press the "0". Pressing "1" or "#" automatically displays the first entry in the internal directory. The "

" key has no function here.

Step by Step

Delete Character?

Delete Line?

If applicable

Making Calls – Convenience Functions

Select and confirm each letter to be deleted. The last letter entered is deleted. If all letters are deleted, the first entry in the directory will be displayed again.

Select and confirm. All entered letters are deleted, and the first entry in the internal directory is displayed again.

The entry you wish to dial appears on the screen

Call?

Select and confirm.

Making Calls – Convenience Functi ons

Step by Step

Dialing from the Telephone Database (LDAP)

If configured (ask your service personnel), you can search for directory data in the LDAP database and dial the number of any subscriber you find there.

Precondition: The LDAP search feature has been configured in the system.

Lift the handset.

Directory?

2=LDAP?

Delete Character?

Speaker

Press the key. The LED lights up.

Confirm.

qih

If applicable If several directories have been configured:

If applicable If configured (ask your service personnel), you can also search for

If applicable.

Enter the code.

Select and confirm.

Enter the name you wish to search for using the keypad (max. 16 characters). You can enter an incomplete name, e.g. "mei" for "Meier".

You can use the keypad with the digits as an alphanumeric keypad in this case and enter the names by pressing the appropriate keys one or more times as needed. For example, you can enter the letter "r" by pressing the "7" three times or the letter "e" by pressing the "3" twice..

surname and first name. To separate surname and first name by a space, enter "0". You can enter incomplete names, e.g. "mei p" for "Meier Peter".

Select and confirm. The letter entered last is deleted.

Search?

In large databases, the results of the search may be incomplete if too few characters are entered Æ Page 41.

Confirm. The name is searched for. This may take a few seconds.

Step by Step

Making Calls – Convenience Functions

The result is displayed:

If only one name is found, it is displayed.

Call?

Scroll Next?

Scroll Previous?

Call?

Change search string?

Confirm.

If several names are found (max. 50), the first name is displayed.

Scroll to the next or the previous entry.

Select and confirm.

If no name is found:

If your search does not yield any name corresponding to your query, you can extend the range of the search, e.g. by deleting characters.

Select and confirm. For further procedure, see above.

If too many names are found:

If more than the maximum of 50 names are found corresponding to your query, only an incomplete list of results can be displayed.

Show results?

Change search string?

You can view these results, select any of the names, or change the search string (e.g. narrow the search by entering more characters).

In this case it is advisable to narrow down the search so that all corresponding names can be displayed.

Confirm, to view the incomplete list. For further procedure, see above.

or Narrow the search down.

Select and confirm, in order to change the search string. For further procedure, see above.

Making Calls – Convenience Functi ons

Step by Step

View messages?

Using Mailboxes

If you have programmed the "Mailbox" key Æ page 55, the associated LED lights up when messages have arrived for you. If your telephone is connected to a voice mail system, the "Mailbox" key will also light up to alert you to any messages that have arrived.

Accessing the Mailbox

Press the illuminated "Mailbox" key.

Confirm.

Message sent?

Call voice mail?

Program/Service

80=Speaker call?

qld

Select and confirm.

Follow the user prompts.

Talking to Your Colleague With a Speaker Call

You can make a loudspeaker announcement through a loudspeaker if connected (ask your service personnel), or to an internal user with a system telephone without any action on their part.

Press the key. The LED lights up.

Select and confirm1.

Enter the code.

Enter the station number.

Responding to a speaker call Æ page 30.

Talking to Your Colleague with Discreet Calling

qmhi

If this function has been configured (ask your service personnel), you can join an ongoing call conducted by an internal user at a system telephone with display. You can listen in unnoticed and speak to the internal user without being overheard by the other party (discreet calling).

Lift the handset.

Enter the code.

Enter your internal station number.

Your service personnel can protect your telephone against discreet calling.

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Step by Step

Making Calls – Convenience Functions

Automatic Connection Setup (Hotline)

If this function is configured (contact your service personnel), the system automatically sets up a connection to a preset internal or external destination.

Lift the handset. Depending on the setting, the connection is either set up immediately or only after a preset period of time (hotline after a timeout).

Reserve Trunk

If this feature is configured (contact your service personnel), you can reserve a busy trunk for your own use. When the trunk is free, you receive a call and a message appears on the display.

Reserve trunk?

Program/Service

41=Temporary MSN?

qhe

Precondition: The message "Currently busy" appears on your screen.

Confirm.

When the reserved trunk becomes free:

Your telephone rings. The display shows " Trunk is free".

Lift the handset. You hear the CO dial tone.

Enter the number of the external station.

Assigning a Station Number

If this function has been configured (contact your service personnel), you can selectively assign a specific number (DID number) to your telephone before making an external call. The assigned number then appears on the called party’s display.

Press the key. The LED lights up.

Select and confirm1.

Enter the code.

Enter the DID number you wish to use.

Dial the external number.

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Making Calls – Convenience Functi ons

Step by Step

Associated Dialing/Dialing Aid

If this function has been configured (contact your service personnel), you can use a dialing aid to dial numbers and set up calls for your telephone. The operating procedure depends on whether the dialing aid is connected to the S0 bus or the a/b (T/R) port.

You can also use your system telephone as a dialing aid for other telephones.

Program/Service

67=Associated dial?

qjk

Dialing aid on the S

On the PC, select a destination and start dialing.

The speaker on your telephone is switched on. Lift the handset when the other party answers.

Dialing aid at the a/b (T/R) port:

On the PC select a destination and start dialing.

"Lift the handset" appears on the PC screen.

Lift the handset.

Dialing aid from your telephone for another telephone:

Press the key. The LED lights up.

Select and confirm.

Enter the code.

Enter the internal station number ("Dial for:").

bus:

Enter the number you wish to dial.

Step by Step

Making Calls – Convenience Functions

During a Call

Using Call Waiting

Callers can still reach you while you are engaged in another call. A signal alerts you to the waiting call. You can either ignore or accept the waiting call. When you accept the waiting call, you can either end the first call or place it on hold and resume the call later on. You can also bar call waiting or the call waiting tone Æ page 46.

Accepting a Waiting Call (Camp-On)

Precondition: You are engaged in a phone call and hear a tone (every six seconds).

Call waiting?

Quit and return?

Program/Service

qii

t n

Ending the first call and answering the waiting call:

Replace the handset. Your telephone rings.

Answer the second call. Lift the handset.

Placing the first call on hold and answering the second call:

Select and confirm.

Press the key. The LED lights up. Enter the code.

You are connected to the call waiting party immediately. The first party is placed on hold.

Ending the second call and resuming the first one:

Confirm.

Press the key. The LED lights up. Enter the code.

t n

Replace the handset. "Recall: ..." appears on the screen. Lift the handset.

Making Calls – Convenience Functi ons

Step by Step

Preventing and Allowing Call Waiting (Automatic Camp-On)

If this function has been configured (ask your ser vice technician), you can prevent or allow a second call Æ page 45 from being signaled by automatic camp-on during an ongoing call.

Program/Service

#490=Call wait.trm.off?

490=Call wait.term.on?

rhmd

Waiting tone off?

Waiting tone on?

qlk

qhmd

rlk

Press the key. The LED lights up.

and

Select and confirm1.

Enter the code for "off" or "on".

Turning the Call Waiting Tone On and Off

You can suppress the call waiting tone (every six seconds) for external calls. A one-time special dial tone then alerts you to the waiting call.

Select and confirm.

Enter code for "tone off" or "tone on".

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Step by Step

Making Calls – Convenience Functions

Parking a Call

You can park up to ten calls, either internal, external, or both. Parked calls can be displayed on and picked up from another telephone. This feature is useful if you want to continue a call at another phone.

Precondition: You are conducting a call.

Program/Service

56=Park a call?

Program/Service

Retrieve call?

qij

...

rij

...

Press the key. The LED lights up.

Select and confirm.

Enter the code.

Enter the number of the park slot (0 - 9) and make a note of it. If the park slot number you entered is not displayed, it is already in use; enter another one.

Retrieving a Parked Call

Precondition: One or more calls have been parked. The telephone is idle.

Press the key. The LED lights up.

Select and confirm1.

Enter the code.

Enter the park slot number you noted earlier. If the park slot number you enter is not in use, you cannot retrieve the call.

If a parked call is not picked up, after a specific period of time the call is returned to the telephone from where it was parked (recall).

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Making Calls – Convenience Functi ons

Step by Step

Placing External Calls on Hold

If you have programmed a key on your telephone as a hold key Æ page 55, you can place external calls on hold. This enables all other parties to retrieve the call on the assigned line.

Press the "Hold" key.

Held on line: 801

or Replace the handset or press the key.

Release

Program/Service

63=Retrieve line?

If applicable

qjg

A message appears showing which line is on hold (e.g. 801); make a note of the line number. If a trunk key has been assigned, the LED flashes slowly.

Depending on your system configuration, this may be necessary so other users can also pick up the held call.

Picking up (Retrieving) a Held Call

Precondition: One or more calls have been parked. The telephone is idle.

Press the key. The LED lights up.

Select and confirm.

Enter the code.

If the "Line retrieved" key Æ page 55 has been configured, press the key.

Enter the line number you noted earlier.

If a "Trunk key" was assigned to this line Æ page 55: LED flashes slowly. Press the key.

Step by Step

Making Calls – Convenience Functions

Conducting a Conference

In a conference call, you can talk to as many as four other parties at the same time. These may be internal or external users.

Call the first party.

Start conference?

Conference?

Program/Service

Return to held call?

Add party?

q d

Select and confirm.

Call the second station. Announce the conference.

Select and confirm.

Press the key. The LED lights up. Enter the code. The LED goes out.

A tone sounds every 30 seconds to indicate that a conference is in progress. Contact your service personnel for instructions on how to turn it off.

If the second party does not answer:

Confirm.

Enter the code.

Adding Up to Five Parties to the Conference (Initiator Only)

Confirm.

Call the new party. Announce the conference.

Conference?

Program/Service

View conf parties?

Next?

Exit list?

View conf parties?

Next?

Remove party?

: :

Select and confirm.

Press the key. The LED lights up. Enter the code. The LED goes out.

Checking Which Parties Are in the Conference (Initiator Only)

Select and confirm. The first station appears on the screen.

To display other stations, confirm each subsequent display.

To exit the list: Select and confirm.

Removing Parties From the Conference (Initiator Only)

Select and confirm. The first station appears on the screen.

Confirm as often as required until the desired station appears.

Select and confirm.

Making Calls – Convenience Functi ons

Step by Step

Leaving a Conference

Leave conference?

End conference?

Program/Service

Select and confirm.

Replace the handset, if this feature is configured (contact your service personnel).

Ending a Conference (Initiator Only)

Select and confirm.

Press the key. The LED lights up. Enter the code. The LED goes out.

Replace the handset, if this feature is configured (contact your service personnel).

Activating Tone Dialing (DTMF Suffix Dialing)

You can transmit dual-tone multifrequency (DTMF) signals to control devices such as an answering machine or automatic information system.

Press the key. The LED lights up.

53=DTMF dialing?

qig

Select and confirm1.

Enter the code.

You can use the keys "0" through "9", "*", and "#" to transmit DTMF signals.

Ending the call also deactivates DTMF suffix dialing. Your system may be configured so that you can start DTMF suffix-dialing immediately after setting up a connection.

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Step by Step

Making Calls – Convenience Functions

Recording Calls

If configured (ask your administrator), you can record calls.

Precondition: You are conducting a call, the "Recording" key is configured Æ Page 55.

Press the illuminated "Recording" key. The LED lights up.

An announcement notifies you and the person you are speaking with that recording has begun. A beep will also sound every 15 seconds until recording has concluded.

While a call is being recorded, a third party cannot be added to the call.

Ending Recording

Press the illuminated "Recording" key. The LED goes out.

Playback

The steps required for playing back a recording depend on the voice memory system (see the corresponding Operating Manual or Æ Page 42).

Making Calls – Convenience Functi ons

Step by Step

Transferring a Call after a Speaker Call (Announcement) in a Group

If this function has been configured (contact your service personnel), you can use a speaker call (announcement, Æ page 42) to announce a call in progress to a group of users Æ page 83. After a member of the group has accepted the call request, you can transfer the waiting party.

Precondition: You are conducting a call.

Consult?

Program/Service

80=Speaker call?

Transfer?

qld

Confirm. The other party is placed on hold.

Press the key. The LED lights up.

Select and confirm.

Enter the code.

Enter the group’s station number.

Announce the call. When a member of the group accepts the call Æ page 30, you are connected to this party.

Replace the handset.

Select and confirm1.

If the connection between the two other parties is not established within 45 seconds, the call from the first part returns to you (recall).

Trunk Flash

Program/Service

51=Trunk flash?

qie

To activate ISDN-type services and features through the network carrier’s analog trunks or those of other communications platforms (such as "consultation hold"), you must send a signal to the trunks before dialing the service code or telephone number.

Precondition: You have set up an external connection.

Press the key. The LED lights up.

Select and confirm1.

Enter the code.

Enter the service code and/or telephone number.

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Step by Step

Making Calls – Convenience Functions

If You Cannot Reach a Destination ...

Call Waiting (Camp-On)

Precondition: You have dialed an internal number and hear a busy signal. It is important that you reach the called party.

Camp-on

Override?

Wait (approx. 5 seconds) until "Camp-on" appears on the display and the busy tone is followed by the ring tone.

The called party can then respond Æ page 45.

The called party can prevent automatic call waiting Æ page 46.

If this feature is configured (contact your service personnel), you will hear the ring tone and the message "Camp-on" is immediately displayed.

Busy Override - Joining a Call in Progress

This function is only available if it has been configured by the service technician (contact your service personnel).

Precondition: You have dialed an internal number and hear a busy signal. It is important that you reach the called party.

Select and confirm.

qjf

Enter the code.

The called party and person to whom this party is talking hear an alerting tone every two seconds. If the called party has a system telephone with display, the following appears on the screen: "Override: (station no. or name)".

You can now start talking.

Making Calls – Convenience Functi ons

Step by Step

Using Night Answer

When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be defined by service personnel (standard night answer service) or by you (temporary night answer service).

Special features must be taken into consideration if your telephone operates with Octopus F IP-Netpackage (system networking via PC network) Æ page 99!

Activating this function:

Night answer on?

=default?

Save?

Night answer off?

qhh

rhh

Select and confirm.

Enter the code.

Press the "OK" dialog key to confirm ( standard night answer service).

Enter the code ( standard night answer service).

Enter the destination number (= temporary night answer service).

Confirm.

Deactivating night answer:

Select and confirm.

Enter the code.

Service personnel can also configure an "automatic night answer service". The automatic night answer service activates at specific times for your telephone depending on how it is programmed. You can deactivate the automatic night answer service or replace it with a night answer service you configured (see above).

Step by Step

Saving Functions, Procedures and Appointments

You can save a frequently-dialed number Æ Page 24, or frequentlyused functions/procedures (comprising several operating steps) to any free key on your telephone or add-on device.

You can use dual-level key assignment if you have configured a key as the "switching" key (Shift key) and "Extended Key Functionality" is active (refer to relevant service personnel). In addition to functions/procedures, you can save external or internal station numbers (without LED display) on the second level Æ Page 24. Corresponding displays guide you through this process Æ Page 110.

Assigning Functions to Keys

Change key?

Save incomplete

Exit?

Another key?

Program/Service

91=Prog. feature key?

qme

If applicable

Press the key. The LED lights up.

Select and confirm.

Enter the code.

Press the key. If the key is already in use, its assignment appears on the screen.

Confirm.

Select and confirm the function, such as "Do not disturb".

All programmable functions appear on the screen. See QuickReference Operating Instructions (Appendix): section ... about function keys.

Select and confirm.

Some functions (such as "Call forwarding") accept incomplete entries. This means you have to add more digits later on when you activate the function by pressing a key.

Confirm.

Select and confirm.

Now press the key to access the function directly. If the function can be turned on and off, such as "Do not disturb", pressing the key multiple times turns the function on and off.

For information on display messages when saving functions Æ Page 110.

Saving Functions, Procedures and Appointments

Step by Step

Meaning of LED Signals for Saved Functions:

Call forwarding, Call forward. no reply, Forwarding - trunk, Forward Line, Night answer, Do not disturb, Changeover, Advisory message, Ringer cutoff, HF answerback on/off, Join/leave group, Caller ID suppression, Call wait.term., Waiting tone off, Ring Transfer, Recording, Door opener on/off, Control Relay, Ringing group on, Shift Key, UCD (Available on/off, Work on/off, Night answer on/off), Privacy Release:

Saved function is not active.

Saved function is active.

Callback: You have not set a callback.

You have set a callback.

Mute (on/off): The microphone is switched on.

The microphone is switched off.

Headset: The headset is switched off.

The headset is switched on.

Flashing slowly - call can be taken via headset.

Caller list: No calls saved.

Call request saved.

Repdial key (internal), Direct station select: The other party is not engaged in a call.

The other party is engaged in a call or has activated do not disturb.

Flashing rapidly - A caller is trying to reach you, please pick up the phone. Flashing slowly - A caller is trying to reach another party, who has not yet answered.

Mailbox: No messages present.

Message(s) present.

Step by Step

Saving Functions, Procedures and Appointments

Call key, General call key, Trunk key, MULAP Key, Temporary MSN: No call on assigned trunk.

Active call on assigned trunk.

Flashing rapidly- A call has arrived on this line; press the key to pick up the call. Flashing slowly - A call on this line was placed on hold.

Tru nk gr ou p ke y: At least one trunk is free.

All trunks in the trunk group are busy.

View call charges: No chargeable calls have been made since the last time call charges were displayed.

Chargeable calls have been made since the last time call charges were displayed.

Call forwarding, Forward Line:

Flashing slowly - Either you or your trunk is the destination of a forwarded call.

Fax details/answering machine: No fax received or no message on answering machine.

Fax received or message on answering machine.

View number of calls: No callers waiting.

Flashing rapidly - Callers waiting (a certain number is exceeded). Flashing slowly - Callers waiting (a certain number was reached).

Data I/O Service: No connection to an application.

Active connection to an application.

Flashing slowly - Connection to application temporarily interrupted.

The following functions are assigned to keys which have no LED: Repdial key (external), Procedure key, Trace call, Speed-dial, Release call, Clear, Lock all phones, Send message, Directory (1=internal, 2=LDAP), Call waiting, Connect/Toggle, Conference, Speaker call, Retrieve line, Reserve trunk, Release trunk, Temporary Phone, Override, Park, Pickup - directed, Pickup - group, Account code, Show call charges, Radio paging equip, Answer page, Timed reminder, Open door, DTMF dialing, Recall key, Room monitor, Hold key, Consult internal, Consult, Associated dial, Associated serv., Tel. data service, Relocate, Mobile Logon, Discreet Call

Saving Functions, Procedures and Appointments

Step by Step

Assigning a Procedure (Operating Steps) to a Key

Station numbers and functions which require additional inputs, i.e. comprise several operating steps, can be saved to a single key on your telephone.

Using the associated dial function, for example Æ page 44, you can save all the remaining inputs required (station number of the calling party + the station number to be dialed) to a single key. Station numbers which require additional inputs but also dial pauses can also be stored.

Change feature?

Procedure key?

Save entry?

Program/Service

91=Prog. feature key?

qme

If necessary

Redial

Press the key. The LED lights up.

Select and confirm.

Enter the code.

Press the key. If a function has already been assigned to this key, a corresponding message is displayed.

Confirm.

Enter the procedure, e.g. "*67 231 089123456". *67= code for associated dial 231= station number of the calling party 089123456 = number to be dialed.

To insert pauses, press this key (a "P" is displayed).

Confirm.

or If you make a mistake:

Previous?

End?

Program another key?

Select and confirm. This deletes all digits entered.

: :

Confirm.

Select and confirm.

Step by Step

Saving Functions, Procedures and Appointments

Select the stored procedure by pressing a key. Procedures containing functions which can be switched on/ off can be activated by pressing the key, and deactivated by pressing the same key again.

You can also press a procedure key during a call. The stored digits are automatically sent as DTMF signals Æ page 50.

For information on display messages when saving functions Æ Page 110

Appointments Function

You can tell your telephone to give you a call when you want to be reminded of an appointment Æ page 60. To do this, you need to save the time you want the call to be made. You can enter a single appointment that will take place in the next twenty four hours, or you can enter a daily recurring appointment.

One time only?

Daily?

Save?

Program/Service

46=Timed reminder on?

qhj

If necessary

Saving Appointments

Press the key. The LED lights up.

Confirm.

Enter the code.

Enter a 4-digit time, such as 0905 for 9:05 (= 9.05 a.m.) or 1430 for

14.30 (= 2.30 p.m.).

If the selected language is "US English" (configure Æ page 28) you can enter the code 2 for "am" or 7 for "pm" (standard = "am").

Confirm.

Select and confirm.

: :

Confirm.

Saving Functions, Procedures and Appointments

Step by Step

Deleting and checking a saved appointment:

Program/Service

#46=Timed reminder off?

Delete?

Exit

Reminder:

Speaker

rhj

n t

Press the key. The LED lights up.

Confirm.

Enter the code.

Confirm.

Select and confirm.

Using Timed Reminders

Precondition: You must have saved a timed reminder Æ page 59. The current time is the time stored.

The telephone rings. The timed reminder appears on the screen.

Press the key twice.

Lift the handset and replace it again.

If you fail to answer the timed reminder, it repeats five times and is then erased.

Step by Step

Displaying and Assigning Call Charges

Displaying Call Charges

For the current call:

The display usually shows call charges at the end of a call (default setting). If you wish to display charges continuously during a call in progress, your service personnel must request this feature from your carrier. Indication of the cost of a telephone call has to be requested from the service provider and has to be installed by an authorised technician. Depending on the setting, during or after the call, the display will show the cost of the telephone call. Some carriers also let you display toll-free external calls. The message "Free of Charge" appears on the screen either before or during the call. If the cost indication facility has not been installed, the display will show the dialled number and/or the length of the telephone call.

Program/Service

65=Show call charges?

qji

If a call is transferred, the charges are assigned to the telephone to which the call was transferred.

For all calls and the last one conducted:

The connection charges for the last chargeable call conducted are displayed first. Five seconds later, the total accumulated connection charges appear.

Press the key. The LED lights up.

Select and confirm1.

Enter the code.

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Æ Page 104

Displaying and Assigning Call Charges

Step by Step

Displaying Call Charges for Another Tele phone

If this function is configured (contact your service personnel), you can display and print the chargeable calls for other telephones (such as a pay phone).

Precondition: You have programmed the function "View call charges" on a key Æ page 55.

The LED lights up to indicate that a you have conducted chargeable call since the last time you viewed the charges.

Press the "View call charges" key. The chargeable call appear on the screen.

Next?

Print?

Delete?

Add’l information?

Exit?

To display further chargeable calls, confirm each subsequent display.

Select and confirm.

Step by Step

Displaying and Assigning Call Charges

Dialing with Call Charge Assignment

You can assign external calls to certain projects.

Precondition: Service personnel has set up account codes for you.

Program/Service

60=Account code?

#=Save?

qjd

and

Press the key. The LED lights up.

Select and confirm1.

Enter the code.

Enter the account code.

Press this key.

Confirm.

May be necessary, depending on how your system is configured; contact your service personnel for details.

Enter the number of the external station.

You can also enter the account code during an external call.

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Private Sphere/Security

Step by Step

Private Sphere/Security

Turning Ringer Cutoff On and Off

You can activate the ringer cutoff function if you do not want the receive any calls. Calls are only identified by one ring signal, an indication on the display, and a key which has been programmed to flash (such as a trunk key).

Ringer cutoff on?

Ringer cutoff off?

DND on?

DND off?

qml

qmk

rml

rmk

Select and confirm1.

Enter the code for "on" or "off".

Turning Do Not Disturb On and Off

You can activate the do not disturb function if you do not want the receive any calls. When do not disturb is activated, internal callers hear a busy signal and external callers are rerouted to a telephone assigned for this purpose (contact your service personnel).

Select and confirm.

Enter the code for "on" or "off".

When you lift the handset, a special dial tone (continuous buzzing tone) reminds you that do not disturb is active.

Authorized internal callers can automatically override the do not disturb function after five seconds.

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Step by Step

Private Sphere/Security

Caller ID Suppression

You can prevent your station number or name from appearing on the displays of external parties you call. The feature remains active until you deactivate it.

Suppress call ID?

Restore caller ID?

qlj

qmhh

rlj

Select and confirm.

Enter code for "suppress" or "restore".

Your service personnel can turn caller ID suppression on and off for all telephones.

Silent Monitor

If this function has been configured (contact your service personnel), you can join a call already in progress at an internal station and listen in unnoticed.

Enter the code.

Enter the internal station number.

Private Sphere/Security

Step by Step

Monitoring a Room

A telephone can be used to monitor a room. The function must be activated on the telephone that you want to monitor. Calling this telephone lets you hear what is going on in the room.

Activating the telephone to be monitored:

Program/Service

88=Room monitor?

Program/Service

qll

Press the key. The LED lights up.

Select and confirm.

Enter the code.

You can either leave the telephone in speakerphone mode (not available with Octophon F20) or lift the handset and leave it directed towards the noise source.

Deactivating the telephone to be monitored:

Press the illuminated key. The LED goes out.

Replace the handset.

Monitoring the room:

Enter the internal number if the telephone in the room you wish to monitor.

Step by Step

Private Sphere/Security

Trace Call: Identifying Anonymous Callers

You can have the carrier identify malicious external callers. You can save the caller’s station number during the call or for 30 seconds after the call ends. However, it is essential that you do not replace your handset during this time.

Program/Service

84=Trace call?

and

qlh

Press the key. The LED lights up.

Select and confirm.

Enter the code.

After you have finished tracing the call, the data is stored on the carrier’s system. Now contact your service personnel.

Locking the Telephone to Prevent Unauthorized Use

You can prevent unauthorized persons from using your telephone and its electronic notebook during your absence.

Precondition: You must have configured a personal identification number (PIN) for your telephone Æ page 69.

To lock and unlock the telephone:

Changeover on?

Changeover off?

qjj

rjj

Select and confirm.

Enter the code for "on" or "off".

Enter the telephone lock PIN Æ page 69.

While the telephone is locked, a special dial tone sounds when you lift the handset. You can continue to dial internal numbers as usual.

Your telephone can also be locked or unlocked again by an authorized party Æ page 68.

Private Sphere/Security

Step by Step

Locking Another Telephone to Prevent Unauthorized Use

If this function has been configured (contact your service personnel), you can lock other telephones to prevent unauthorized use and then unlock them again later.

You can use this function to unlock the telephone for users who have locked their telephones and then forgotten their PINs.

943=Lock all phones?

=Lock phone?

#=Unlock phone?

Program/Service

qmhg

Press the key. The LED lights up.

Confirm1.

Enter the code.

Enter the internal number of the telephones that you want to lock or unlock.

Confirm.

Enter the code.

[1] ”Different Displays (Octopus F900 Environment)” Æ Page 104

Step by Step

Private Sphere/Security

Saving Your PIN

To use the functions

• to prevent unauthorized persons from using your telephone

Æ page 67

• to use another telephone like your own Æ page 73

• to change your call number Æ page 74

you need to enter a personal identification number, which you can save yourself.

Program/Service

93=Change PIN?

qmg

Press the key. The LED lights up.

Confirm1.

Enter the PIN.

Enter the current five-digit PIN. If you have not yet assigned a PIN, use the PIN "00000" the first time you enter it.

Enter the new PIN.

Repeat the new PIN.

If you forget your PIN, contact your service personnel, who can reset your PIN to "00000".

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Æ Page 104

Using Other Functions

Step by Step

Send message?

qjl

Using Other Functions

Sending a Message

You can send short text messages (infotexts) to single users or groups of users who have system telephones. On system telephones with no display (e.g. Octophon F10), on ISDN, pulse or tone dialling telephones, transmitted text messages will be saved as a callback request.

Creating and Sending a Message

Select and confirm.

Enter the code.

0=Please call back

Enter message text?

Send?

...

Enter the internal station number of the recipient or group.

Select and confirm the preprogrammed message (which can be

changed by service personnel).

Enter the code directly. The codes appear on the screen, next to the messages to which they are assigned.

Select and confirm.

Enter text (max. 24 characters).

For entering text with the dialing keypad, see Æ Page 10 3.

After entering text:

Confirm.

Step by Step

Using Other Functions

Displaying and Deleting Messages You Have Sent

You can view or delete messages that have already been sent so the recipient does not get them.

View sent message?

View messages?

rjl

: :

Select and confirm.

Enter the code.

Follow the display prompts.

Texts sent to groups can be deleted only by the originator.

Answering/Retrieving/Deleting Messages

"Messages received" appears on your screen.

Confirm.

Follow the display prompts.

Using Other Functions

Step by Step

Leaving an Advisory Message

You can leave an advisory message on your telephone screen for internal callers who want to reach you while you are away from your desk. When another party calls you, the message appears on the caller’s screen.

Advisory msg. on?

0=Back at:

Enter message text?

Save?

qjm

...

Select and confirm.

Enter the code.

Select and confirm the preprogrammed message (which can be changed by service personnel).

Enter the code directly. The codes appear on the screen, next to the messages to which they are assigned.

You can add numeric input to preprogrammed messages that end in a colon.

Select and confirm.

Enter text (max. 24 characters).

For entering text with the dialing keypad, see Æ Page 10 3.

Confirm.

Advisory msg. off

rjm

Deleting Advisory Messages

Select and confirm.

Enter the code.

If you have programmed an "Advisory message" key Æ page 55: The LED lights up. Press the key.

Step by Step

Using Other Functions

Display Number of Waiting Calls and Overload Indication

You can show the number of external waiting calls on the display by pressing the "View number of calls" key Æ page 55.

Press the "Waiting calls" key.

If the number of waiting calls exceeds a preset limit while you are engaged in another call (overload), the LED on the key lights up. Contact your service personnel to find out the waiting call limit.

•LED off: No callers waiting.

• LED flashes slowly: You have reached the programmed threshold.

•LED flashes rapidly: You have exceeded the threshold value (overload).

Program/Service

508=Temporary Phone?

qidl

Change password

If applicable

Using Another Telephone Like Your Own for a Call

Other people can temporarily use your telephone for outgoing calls as though it were their own.

Press the key. The LED lights up.

Select and confirm1.

Enter the code.

Enter the other user’s station number.

Enter the other user’s telephone lock PIN Æ page 69.

Users who have not yet selected a personal identification number are prompted to do so on their own telephones.

Dial the external number.

This state is canceled at the end of the call.

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Æ Page 104

Using Other Functions

Step by Step

Change call number (relocate)

You can put your call number on every other available telephone when it is set up (ask your service personnel). Your previous telephone then receives the old call number of your new telephone. The call number together with the settings (e.g. programmed keys) of the telephone are changed.

Precondition: Your old and new telephone are the first telephones at each connection. The telephone are in idle state.

The following procedure is carried out on the new telephone.

9419=Relocate?

Complete Relocate

Program/Service

qmhem

rmhem

Press the key. The LED lights up.

Select and confirm.

Enter the code.

Enter your own call number.

Enter code (telephone lock) Æ page 69. (This is not necessary if you have not determined a code yet).

Confirm.

Enter the code.

If you exchange call numbers from different system telephones, all programmed keys are replaced with the default assignment. You can, however, connect your telephone to another connection and carry out the procedure.

Step by Step

Using Other Functions

Fax Details and Message on Answering Machine

If a fax or answering machine is connected to your system and you have assigned the "Fax details" function to a programmable key Æ page 55, the key lights up when a fax or a message has been received.

Deactivating indication:

Press the illuminated "Fax details" key. The LED goes out.

Resetting Services and Functions (System-Wide Cancellation for a Tele-

#0=Reset services?

Program/Service

phone)

There is a general reset procedure for activated functions. The following functions are canceled, if they were activated:

• Forwarding on

•Advisory msg. on

• Ringing group on

• Hunting group off

• Suppress call ID

• Waiting tone off

•DND on

•Ringer cutoff on

• Messages received:

• View callbacks

Press the key. The LED lights up.

Select and confirm1.

Enter the code.

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Æ Page 104

Using Other Functions

Step by Step

Activating Functions for Another Telephone

If this function has been configured (contact your service personnel), you can turn the following functions on and off for other telephones. This feature is also known as associated service.

Program/Service

83=Associated serv?

qlg

• Do not disturb, code:

• Call forwarding, code:

• Locking and unlocking telephone, code: *66/#66 Æ page 67

• Group ringing, code:

• Leaving an advisory message, code: *69/#69 Æ page 72

•Group call, code:

• Reset services and functions, code: #0 Æ page 75

•Control relay, code: *90/#90 Æ page 81

• Night service, code:

• Timed reminders, code *65 Æ page 59

Press the key. The LED lights up.

Confirm.

Enter the code.

85/#85 Æ page 83

97/#97 Æ page 64

11, *12, *13/#1 Æ page 19

81/#81 Æ page 83

44/#44 Æ page 54

Enter the internal number of the telephone for which you want to activate the function.

Enter the code, such as *97 for do not disturb.

Follow the prompts on the screen for any further input.

Step by Step

Using Other Functions

Using System Functions from the Outside (DISA: Direct Inward System Access)

If this function has been configured (contact your service personnel), you can set up external outgoing calls from outside the system, just like an internal user. You can also activate and deactivate the following functions in your system:

• Reset services and functions,

code: #0 Æ page 75

• Call forwarding, code: *1/#1 Æ page 19

• Lock and unlock all phones, code:

•Save PIN, code: *93 Æ page 69

•Send a message, code: *68/#68 Æ page 70

• Leave an advisory message, code:

• Group ringing, code:

• Group call, code:

• Suppress caller ID, code: *86/#86 Æ page 65

• Waiting tone, code:

• Open door, code:

• Door opener on/off, code:

• Control relay, code:

• Do not disturb, code:

• Ringer cutoff function, code:

• Speed-dialing, code:

• Associated service, code:

Precondition: You have a telephone that uses tone dialing (DTMF dialing) or you can switch your telephone to tone dialing. The telephone is not connected to the system.

66/#66 Æ page 67

69/#69 Æ page 72

85/#85 Æ page 83

87/#87 Æ page 46

61 Æ page 32

90/#90 Æ page 81

81/#81 Æ page 83

89/#89 Æ page 33

97/#97 Æ page 64

98/#98 Æ page 64

7 Æ page 36

83 Æ page 76

Set up a call to the system. Enter the station number (contact your service personnel).

Wait for a continuous tone (if necessary switch the telephone to tone dialing), then enter the internal number that has been assigned to you and the associated PIN.

Enter the code (necessary only if programmed in the system).

Wait for a dial tone and then enter the code, such as *97 for Do not disturb on. Make other inputs as necessary; (refer to the operating instructions for pulse and DTMF telephones).

Dial the external number.

Using Other Functions

Step by Step

You can only execute one function at a time, or set up only one outgoing connection. The connection is immediately released after successful activation of a function. In the case of an external-external call, the connection is released as soon as either of the parties ends the call.

Using functions in ISDN via code dialing (keypad dialing)

If authorized (contact your service personnel), you can set ISDN functions via code dialing in some countries.

Program/Service

503=Keypad dialing?

qidg

Press the key. The LED lights up.

Confirm.

Enter the code.

Enter the number of the trunk you wish to use (contact your service personnel).

Entering a code for required ISDN function (contact your service personnel).

Contact your network provider to find out which ISDN functions can be code-controlled in your country.

The Deutsche Telekom AG shall not be liable for damages/ costs which may be incurred by fraudulent activities or remote operation (e.g. toll fraud).

Step by Step

Using Other Functions

Controlling Connected Computers or Other Programs and Telephone Data Service (Octophon F400/650 Only)

If this function has been configured (contact your service personnel), you can control connected computers or programs running on them, such as hotel services or information systems, from your telephone.

Precondition: You have set up a connection.

Entry complete?

Program/Service

42=Tel. data service?

qhf

Press the key. The LED lights up.

Confirm.

Enter the code.

The connected computer now prompts you to enter the data, which you can do in one of two ways. Contact your service personnel to find out which option is programmed in your system:

• Input in en-bloc mode.

...

m r

or • Input in online mode:

Enter data.

Press this key at the end of the entry.

Confirm.

The connected computer processes your entries directly.

Enter the code.

...

Enter data.

Using Other Functions

Step by Step

Communicating with PC Applications over a CSTA Interface

If this function has been configured (ask your service personnel), you can use your telephone to communicate with PC applications (CSTA = Computer Supported Telecommunications Applications). You send information to the application and receive information from the application, for example, on your telephone's display.

u v d

... m

qhmh

< : >

n t

Enter the code.

Press the "Data I/O Service" key. (configuring keys Æ Page 55).

Enter the three-digit ID for the application you want to operate.

Use the relevant keys to communicate with the application.

Temporarily interrupting communication with the application:

The telephone rings. You accept the call.

The "Data I/O Service" key flashes: communication with the application was automatically interrupted.

Resuming communication with the application:

Press the flashing "Data I/O Service" key. The LED lights up.

Ending communication with the application:

Select and confirm the appropriate CSTA message.

Lift and replace the handset.

Step by Step

Using Other Functions

Controlling Relays

If this function has been configured (contact your service personnel), you can turn up to four relays on and off to control different facilities (such as a door opener). Depending on how they are programmed, you can switch the relays on and off or switch them on and have them switched off automatically after a timeout.

Special features must be taken into consideration if your telephone operates with Octopus F IP-Netpackage (system networking via PC network) Æ page 101!

*90=Control Relay On?

#90=Control Relay Off?

qmd

rmd

...

Select and confirm.

Enter the code for "on" or "off".

Enter the relay.

Sensors (Octophon F200/400 Only)

If this function has been configured (contact your service personnel), sensors detect signals, causing your phone to ring and a message to appear on your screen.

Radio Paging

If paging equipment is connected to your system (contact your service personnel), you can contact people via their pocket receivers.

The pocket receiver indicates to the person you are looking for that someone is trying to get in touch. The person you page can then go to the nearest telephone and call you.

The operating procedures differ according to the type of radio paging equipment connected (simple or enhanced paging equipment).

Using Other Functions

Step by Step

Simple Paging Equipment

Paging:

To be paged, you must have activated a call ringing group Æ page 85, call forwarding Æ page 19, or call redirection (service technician) to the internal station number of your paging equipment. A call request is then signaled automatically.

Answering the page from the nearest telephone:

Lift the handset.

Program/Service

45=Page?

1=Display information?

2=Text?

qim

qhi

Enter the code.

Enter your own station number.

Enhanced Paging Equipment (Octopus F650 Only)

Paging:

Press the key. The LED lights up.

Select and confirm.

Enter the code.

Enter the number of the party you want to page.

Select and confirm.

Answering the page from the nearest telephone:

Program/Service

#45=Answer page?

qhi

Lift the handset.

Press the key. The LED lights up.

Select and confirm.

Enter the code.

Enter your own station number.

Step by Step

Using Other Team Functions

Turning Group Call On and Off

If this function has been configured (contact your service personnel), you belong to one or more groups of users who can each be reached under a hunt group or group call number. Incoming calls are signaled on all group member telephones in the order in which they are received ( hunt group) or simultaneously (= group call) until one member of the group accepts the call. You can also belong to a team (including executive/secretary ones) in which station numbers are programmed on trunk keys Æ page 88.

Each member of the group remains available under his or her own station number.

Leave group?

Join group?

rli

qli

You can activate and deactivate the audible signal for a hunt group, group call or individual trunks in a group (including an executive/secretary team). If the LED on a programmed "Join/leave groupe" key Æ page 55 is illuminated, this means that the audible tone was activated for at least one group.

Special features must be taken into consideration if your telephone operates with Octopus F IP-Netpackage (system networking via PC network) Æ page 97!

You belong to a hunt group or a group call:

Select and confirm1.

Enter the code for "leave" or "join".

Press the Hunt group join/leave key.

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Æ Page 104

Using Other Team Functions

Step by Step

You belong to multiple groups or to one group with trunk keys (including executive/secretary teams).

Leave group?

Join group?

301 x group name

301 group name

Next?

Leave group?

Join group?

#=Leave all groups?

rli

qli

Select and confirm1.

Enter the code for "leave" or "join".

Press the "Join/leave group" key.

If an "x" appears between group/trunk number

or (such as 301) and group name, the audible tone is active for this

group or trunk. No "x" means that the audible tone was deactivated.

Press the "OK" dialog key to confirm your selection and display the next group or trunk number and group name.

Select and confirm1.

This turns off the audible tone for the displayed group or trunk.

Select and confirm1.

This turns off the audible tone for the displayed group or trunk.

Select and confirm1.

This turns off the audible tone for all groups and trunks.

Enter the code for "Leave all groups".

=In hunt group?

Select and confirm1.

This turns off the audible tone for all groups and trunks.

Enter the code for "Join all groups".

If you deactivate the audible tone for another group or trunk, or deactivate it for all groups and trunks to which you belong, a special dial tone sounds when you lift the handset.

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Step by Step

Using Other Team Functions

Accepting a Call for Another Member of Your Team

You can accept calls for other telephones in your team from your telephone even while engaged in another call. To do this, contact your service personnel to find out if a pickup group has been configured.

Precondition: You telephone rings briefly. "Call for:" appears on the upper display line with the station number or name of the originator; the station number or name of the caller appears on the lower line.

Pickup - group?

Program/Service

qik

Program/Service

81=Ringing group on?

qle

Confirm.

Press the key. The LED lights up.

Enter the code.

Activating and Deactivating a Ringing Group

You can have calls for your telephone signaled audibly at up to five other internal phones. The person who answers first receives the call.

Special features must be taken into consideration if your telephone operates with Octopus F IP-Netpackage (system networking via PC network) Æ page 100!

Saving, displaying, and deleting telephones for the ringing group:

Press the key. The LED lights up.

Select and confirm1.

Enter the code.

Ringing group off?

rle

Follow the display prompts (enter the internal station number).

Is your telephone a member of a ringing group, the station number or name of the originator appears on the upper display line and the station number or name of the caller appears on the lower line.

Removing all telephones in call ringing group:

Select and confirm.

Enter the code.

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Æ Page 104

Using Other Team Functions

Step by Step

Uniform Call Distribution (UCD)

If this function has been configured (contact your service personnel), you belong to a group of users (agents) to whom calls are distributed. An incoming call is always assigned to the agent who has had the longest break without a call.

Logging on and off at the beginning and end of your shift:

>UCD?

401=Log on?

#401=Log off?

qhde

UCD?

#402=Not available?

402=Available?

Program/Service

rhde

Program/Service

Press the key. The LED lights up.

Select and confirm1.

: :

Confirm.

Enter the code for "Log on" or "Log off".

To log on, enter your identification number ("Agent:"). Contact your service personnel to find out what it is.

Logging on and off during your shift:

Press the key. The LED lights up.

Select and confirm 1.

Confirm.

rhdf

qhdf

Enter the code for "Not available" or "Available".

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Step by Step

Using Other Team Functions

Requesting and activating a work time:

If you want to follow-up on the last call you answered without being disturbed, you can request and activate a work time. This removes your telephone from the call distribution cycle for a programmable period of time until you log back on.

UCD?

> >

403=Work on?

#403=Work off?

qhdg

UCD?

> >

404=UCD night on?

#404=UCD night off?

qhdh

Program/Service

rhdg

Program/Service

rhdh

Press the key. The LED lights up.

Select and confirm1.

Confirm.

Enter the code for "on" or "off".

Turning the night service on and off for UCD:

Press the key. The LED lights up.

Select and confirm1.

Confirm.

Enter the code for "on" or "off".

Program/Service

UCD?

405=Calls in queue?

qhdi

Display the number of waiting calls:

Press the key. The LED lights up.

Select and confirm1.

Confirm.

Enter the code for "on" or "off".

[1] ”Different Displays (Octopus F900 Environment)”

Æ Page 104

Team and Executive/Secretary Functions With Trunk Keys

Step by Step

Team and Executive/Secretary Functions With Trunk Keys

If this function has been configured (contact your service personnel), you belong to a team of users for whom special keys were programmed:

• Trunk keys (MULAP keys)

• Direct station selection keys

• Group call key (not on the executive telephone in an executive/secretary team)

•Ring transfer keys (only in an executive/secretary team)

As a team member, you can also program these keys yourself ("MULAP key", "Direct station select", "Join/leave group", "Ring Transfer: on/off") Æ page 55. You can also program a call forwarding key ("Forward Line") for each line.

Using Trunk Keys

A separate trunk is assigned to each team member. All other team members have the same trunk keys for these trunks on their telephones. This means that every team member can use all programmed trunk keys. Each team member can also be reached under a separate station number, if one was assigned.

Meaning of LED Indications on Trunk Keys:

Trunk key LED is off - Trunk is free and can be used.

Trunk key LED is lit - Trunk is in use.

Trunk key LED is flashing rapidly - A call on the trunk needs to be answered.

Trunk key LED is flashing slowly - A call on hold is waiting.

Step by Step

Team and Executive/Secretary Functions With Trunk Keys

Answering Calls With Trunk Keys

Precondition: Your telephone is ringing and/or the trunk key is flashing rapidly.

Press the rapidly flashing trunk key. This is not necessary if the trunk is automatically assigned to you when you lift the handset or press the "Speaker" key; in this case the assigned trunk key lights up.

Lift the handset.

With on-hook dialing: Use speakerphone mode (not available with Octophon F20).

Making Calls with Trunk Keys

Press the free trunk key that you want to use to set up your call. This is not necessary if the trunk is automatically assigned to you when you lift the handset or press the "Speaker" key; in this case the assigned trunk key lights up.

Dial the station number.

When the other party answers: Lift the handset.

With on-hook dialing: Use speakerphone mode (not available with Octophon F20).

Using a Trunk Key to Place a Call on Hold and Retrieve It Again

Precondition: You are conducting a call over a trunk in your group. The "Hold" key has been programmed on your telephone Æ page 55.

Placing a call on hold:

Release

or Replace the handset or press the key.

Press the "Hold" key.

Depending on the configuration (contact your service personnel), this may be necessary so other team members can also pick up the call on hold.

Retrieving the call:

Press the slowly flashing trunk key.

Team and Executive/Secretary Functions With Trunk Keys

Step by Step

Switching Between Phone Calls on Multiple Trunks

Precondition: You are conducting a call over a trunk in your group. Another trunk key starts flashing.

Press the flashing trunk key. The first party is placed on hold on the other trunk.

Press the slowly flashing trunk key. The second party is placed on hold.

You can switch between the two call as many times as you wish. Always press the slowly flashing trunk key.

MULAP Conference Release

If this function has been released (ask your service personnel), you can program the "Privacy Release" key for your telephone Æ Page 55.

If you press the programmed "Privacy Release" key during a call (key lights up), every user who programmed your MULAP line as a key (key flashes) can join the call by pressing this key.

You do not have to press "Enquiry" or "Conference" to transfer/accept the call. Your team partner only has to press the flashing line key to join the conference.

Step by Step

Team and Executive/Secretary Functions With Trunk Keys

Forwarding Calls on Lines

You can immediately forward internal or external calls on your lines to different internal or external telephones (destinations); even external destinations are possible in certain system configurations. Activating call forwarding for one trunk activates the function for all trunk keys assigned to this trunk in your group.

501=Forward Line: On?

1=all calls?

2=external calls only?

3=internal calls only?

Program/Service

qide

or f or

Press the key. The LED lights up.

Select and confirm.

Enter the code.

Press the trunk key you wish to use.

Enter the number of the trunk you wish to use.

If available. Press the "Forward Line" key. (You have stored the incomplete "Forward Line" function on the key, excluding the call forwarding type and destination Æ page 55.)

Select and confirm.

Enter the code.

Save?

Enter the destination number.

Confirm.

If available. Press the "Forward Line" key. (You have stored the call forwarding type and destination on the "Forward Line" key Æ page 55.)

Team and Executive/Secretary Functions With Trunk Keys

Step by Step

Deactivating call forwarding:

Program/Service

#501=Forward Line: Off?

ride

Press the key. The LED lights up.

Select and confirm.

Enter the code.

Press the trunk key you wish to use.

Enter the number of the trunk key you wish to use.

If available. Press the "Forward Line" key.

If you have activated call forwarding for a trunk, a special dial tone sounds when the line is seized.

Meaning of LED Indications on the "Forward Line" Keys:

The LED on the "Forward Line" key is off - call forwarding is not active for this trunk.

LED on the "Forward Line" key is lit - call forwarding is active for this trunk.

LED on the "Forward Line" key is flashing slowly - the trunk is a call forwarding destination.

Step by Step

Team and Executive/Secretary Functions With Trunk Keys

Using DSS Keys

Each team member has a DSS key for every other member in the team. This enables every team member to reach all other members of the team directly, simply by pressing a key.

Meaning of LED Indications on DSS Keys

LED on the DSS key is off - the team member is not engaged in a phone call.

LED on the DSS key is lit - the team member is engaged in a phone call or has activated do not disturb.

LED on the DSS key is flashing rapidly - a call has arrived for you and needs to be answered.

LED on the DSS keys is flashing slowly - a caller is trying to reach another member of your team, who has not yet answered.

Using DSS Keys to Answer Calls

Precondition: Your telephone is ringing and/or a DSS key is flashing.

If appl. Press the flashing DSS key.

This is not necessary if you are receiving a DSS call and the DSS key is flashing rapidly.

Lift the handset.

With on-hook dialing: Use speakerphone mode (not available with Octophon F20).

Calling a Team Member Directly

Press the direct station selection key.

If the team member you wish to reach is engaged in another call, the DSS key on your telephone is illuminated. You can make the call even in this case.

When the other party answers: Lift the handset.

With on-hook dialing: Use speakerphone mode (not available with Octophon F20).

Team and Executive/Secretary Functions With Trunk Keys

Step by Step

Transferring a Call in Progress

Press the DSS key and announce the call, if desired.

Replace the handset.

Release

Press the key.

Accepting a Call for Another Team Member

Press the flashing DSS key or trunk key.

Lift the handset.

With on-hook dialing: Use speakerphone mode (not available with Octophon F20).

Joining or Leaving a Group Call (Not for the Executive Telephone in an Executive/Secretary Team)

By default, your telephone rings when a call arrives on your line. If you want your phone to ring even when calls arrive on other lines, you can turn your ringer on and off for each line in your group Æ page 83.

Your telephone rings (one time only or every four seconds) even when you are engaged in another call (attention ring volume Æ page 26).

Step by Step

Program/Service

Team and Executive/Secretary Functions With Trunk Keys

Transferring Calls Directly to the Executive (Only in an Executive/Secretary Group)

Normally, audible signaling of all calls for the executive is heard only in the secretary’s office. You can activate audible signaling so that calls are only signaled on the executive telephone and on a second telephone assigned to it.

Activating ring transfer:

Press the Ring Transfer" key. The LED lights up.

Press the key. The LED lights up.

502=Ring Transfer: On?

Program/Service

#502=Ring Transfer: Off?

qidf

ridf

Select and confirm.

Enter the code.

Press the trunk key you wish to use.

Enter the number of the trunk you wish to use.

Deactivating ring transfer:

Press the "Ring Transfer" key. The LED goes out.

Press the key. The LED lights up.

Select and confirm.

Enter the code.

Press the trunk key you wish to use.

Enter the number of the trunk you wish to use.

Testing the Telephone

Step by Step

Testing the Telephone

Testing the Telephone Functions

You can test your telephone functions.

Precondition: Your telephone is idle.

Program/Service

940=Phone test?

qmhd

Program/Service

91=Prog. feature key?

qme

Press the key. The LED lights up.

Select and confirm.

Enter the code.

If everything is OK,

• all LEDs on the telephone start flashing, including the ones on the key module (only the Program/Service menu LED lights up);

• your station number appears on the screen;

• all pixels in the display are activated;

• the ringer signal sounds.

Checking the Key Assignment

You can check the assignment of keys on your telephone to see which functions are programmed on which keys.

Press the key. The LED lights up.

Select and confirm.

Enter the code.

Another key?

Exit?

Press the key. The key assignment appears on the screen.

Select and confirm.

Step by Step

Special Functions in the LAN

If your telephone is operating in a Octopus F IP-Netpackage environment, multiple Octopus systems are interconnected via a LAN (Local Area Network, e.g. proprietary PC network). Your telephone calls are conducted via the LAN (PC network). If this is the case, you must take certain special features into consideration when performing various functions. These are described below.

Leaving a Hunt Group/Group Call

Precondition: you belong to a hunt group/group call Æ page 83 of another Octopus F100/200/400/650:

Internal DISA?

Leave hunt group?

Join hunt group?

rli

qhk

qli

Select and confirm.

Enter the code.

Enter the (DISA) call number of the other Octopus F100/200/400/

650.

Confirm the entry.

Enter the (DISA) call number of your telephone.

Confirm the entry.

Select and confirm1.

Enter the code for "leave" or "join".

You belong to multiple groups of another Octopus F100/200/ 400/650:

Enter the group number for "Join/Leave, directed".

[1] ”Different Displays (Octopus F900 Environment)”

Æ Page 104

Special Functions in the LAN

Step by Step

Transferring Call Forwarding

You can activate/deactivate call forwarding Æ page 19 for your telephone from other Octopus F IP-Netpackage telephones.

Internal DISA?

Call forwarding on?

qhk

Select and confirm.

Enter the code.

Enter the (DISA) call number of the Octopus F100/200/400/650 to which your telephone is connected.

Confirm the entry.

Enter the (DISA) call number of your telephone.

Confirm the entry.

Activating this function:

Select and confirm.

Enter the code.

1=all calls?

2=external calls only?

3=internal calls only?

Save?

Call forwarding off?

or f or

Select and confirm.

Enter the code.

Enter the destination number.

Confirm.

Deactivating this function:

Select and confirm.

Enter the code.

Step by Step

Special Functions in the LAN

Using Night Answer

If authorized (contact your service personnel), you can define telephones in other Octopus F100/200/400/650 communications plat- forms as the night answer Æ page 54.

Internal DISA?

Night answer on?

qhk

qhh

Select and confirm.

Enter the code.

Enter the (DISA) call number of the Octopus F100/200/400/650 to which the night answer telephone is connected.

Confirm the entry.

Enter the (DISA) call number of the telephone from which you wish to activate/deactivate the night answer service.

Confirm the entry.

Activating this function:

Select and confirm.

Enter the code.

Save?

Night answer off?

rhh

Enter the destination number (= temporary night answer service).

Confirm.

Deactivating this function:

Select and confirm.

Enter the code.

Special Functions in the LAN

Step by Step

Activating and Deactivating a Ringing Group

You can have calls for your telephone signaled audibly at external telephones or at telephones in other Octopus F100/200/400/650 communications platforms Æ page 85.

Saving the telephones for the ringing group:

Program/Service

81=Ringng group on?

Add to ringing group?

Add another station?

Display remove?

#=Entry complete?

qle

Press the key. The LED lights up.

Select and confirm.

Enter the code.

Select and confirm.

Select and confirm, then follow the operating instructions.

Enter the call number.

Confirm.

Enter

Save?

Exit?

Ringing group off?

rle

100

Confirm.

Select and confirm.

Removing all telephones in call ringing group:

Select and confirm.

Enter the code.

T-Mobile Octopus F400, Octophon F20, Octophon F30, Octophon F40, Octophon F key module Operating Instructions Manual

Specifications and Main Features

Frequently Asked Questions

User Manual