T-mobile G950U, G955U User Manual

SMARTPHONE

User Manual

Please read this manual before operating

your device and keep it for future reference.

Table of Contents

Special Features ..............................1

Bixby

........................................2

Edge Screen

Flexible Security

Water and Dust Resistance

.................................2

.............................2

....................3

Getting Started .............................. 4

Set Up Your Device

Assemble Your Device

Start Using Your Device

Set Up Your Device

.............................5

........................6

......................10

..........................11

Learn About Your Device

Front View

Back View

Home Screen

Notification Panel

Customize Your Home Screen

Bixby

Navigation

Entering Text

Face Recognition

Fingerprint Scanner

TMO_G950U_G955U_EN_UM_TN_QC9_033117_FINAL

..................................16

..................................18

...............................19

...................................... 29

................................30

.............................. 32

.......................15

.......................... 22

............... 25

........................... 35

........................ 36

Iris Scanner

Multi Window ..............................40

Emergency Mode .......................... 42

Edge Screen ...............................44

................................ 37

Apps .........................................48

Using Apps ................................ 49

Applications Settings ....................... 52

Calculator .................................54

Calendar .................................. 56

Camera and Video .......................... 59

Clock ..................................... 66

Contacts ..................................69

Email ......................................75

Galaxy Apps ............................... 78

Gallery ................................... 79

Google Apps

Internet ...................................88

Messages ................................. 92

My Files ................................... 97

Phone ..................................... 99

Samsung Connect ......................... 109

Samsung Gear ............................ 109

Samsung Health ...........................110

SamsungNotes ............................112

SamsungPay ..............................114

Samsung+ .................................117

Secure Folder ..............................117

Smart Switch ..............................117

T-Mobile Apps .............................118

iii Table of Contents

............................... 84

Settings ....................................120

How to Use Settings ........................121

Connections .................................122

Wi-Fi ..................................... 123

Bluetooth .................................126

Phone Visibility ........................... 128

Data Usage ............................... 128

Airplane Mode ............................ 130

NFC and Payment ..........................131

Mobile Hotspot ............................132

Tethering ................................. 135

Mobile Networks .......................... 135

Location .................................. 136

Nearby Device Scanning ....................137

Printing ...................................137

Mirror Link

Download Booster ........................ 138

Virtual Private Networks (VPN) ............ 139

Ethernet .................................140

Sounds and Vibration .........................141

Sound Mode .............................. 142

Easy Mute ................................ 142

Vibrations ................................ 142

Volume .................................. 143

Ringtone ................................. 145

Notification Sounds ....................... 145

Do Not Disturb ............................ 146

System Sounds ........................... 146

Key-Tap Feedback ..........................147

Sound Quality and Effects ..................147

iv Table of Contents

............................... 138

Separate App Sound

Notifications ............................... 149

Block App Notifications .................... 150

Customize App Notifications ............... 150

Display ......................................151

Screen Brightness ..........................152

Blue Light Filter ............................152

Screen Mode .............................. 153

Screen Resolution ......................... 153

Screen Zoom and Font ..................... 154

Full Screen Apps .......................... 154

Easy Mode ................................ 154

Icon Frames ...............................155

LED Indicator ............................. 156

Status Bar ................................ 156

....................... 148

Navigation Bar ............................ 156

Screen Timeout ............................157

Keep Screen Turned Off. . . . . . . . . . . . . . . . . . . . .157

Screen Saver ...............................157

Wallpapers and Themes ..................... 159

Wallpapers ...............................160

Themes .................................. 160

Icons ......................................161

Always On Displays (AODs) .................161

Device Maintenance ......................... 162

Quick Optimization ........................ 163

Battery ................................... 163

Performance Mode ........................ 164

Storage .................................. 164

Memory .................................. 166

v Table of Contents

Language and Input

Date and Time ............................ 170

Report Diagnostic Info ..................... 170

Reset .....................................171

Factory Data Reset .........................171

Software Update ...........................1 74

Lock Screen and Security .....................175

Set a Screen Lock ..........................176

Always On Display Settings .................177

Lock Screen and AOD Settings ..............178

Samsung Pass .............................178

Find My Mobile ............................178

Unknown Sources ..........................179

Secure Folder ..............................179

Secure Startup ............................180

........................167

Encrypt SD Card ..........................180

Set Up SIM Card Lock ......................180

View Passwords ........................... 180

Security Update Service ....................181

Device Administration ......................181

Credential Storage ........................ 182

Advanced Security Settings ................ 182

Accounts ................................... 184

Samsung Cloud ........................... 185

My Profile ................................ 186

Add an Account ........................... 186

Backup and Restore .......................188

GoogleSettings ........................... 189

Accessibility .................................191

Vision .....................................192

vi Table of Contents

.................................. 193

Hearing

Dexterity and Interaction .................. 194

More Accessibility Settings ................ 195

Accessibility Services ...................... 195

Other Settings .............................. 196

Help ......................................197

Device Assistance App ......................197

About Phone ............................. 198

Getting Help ...............................199

Videos ...................................200

Simulators ...............................200

Tips ......................................200

Samsung Support .........................200

Legal ........................................201

Legal Information .........................202

vii Table of Contents

Special Features

Learn about your mobile
device’s special features.

Bixby

Bixby allows you to quickly set reminders, create voice
dictation, and search and access content on your phone
and on the Internet.

For more information, see “Bixby” on page29.

Edge Screen

The Edge screen provides a variety of useful tools for
notifications, information feeds, and timekeeping.

For more information see “Edge Screen” on page44.

Flexible Security

Use your face, fingerprint, or iris to unlock your device.

Face Recognition

Configure facial recognition security to add an extra
layer of security when using your phone.

For more information, see “Face Recognition” on
page35.

Fingerprint Scanner

Use your fingerprint as an alternative to entering
passwords in certain apps. You can also use your
fingerprint to verify your identity when logging in to
your Samsung account.

For more information, see “Fingerprint Scanner” on
page36.

Iris Scanner

Use iris recognition as an alternative to entering
passwords in certain apps. You can also use your eyes
to verify your identity when logging in to your Samsung
account.

For more information, see “Iris Scanner” on page37.

2Special Features

Water and Dust Resistance

This device is rated IP68 using the Ingress Protection
rating system.

For more information, see “Maintaining Water and Dust

Resistance” on page206

3Special Features

Getting Started

Learn about your mobile
device hardware, assembly
procedures, and how to get

started usingyour new device.

Set Up Your Device

Learn how to set up your device for the firsttime.

Assemble Your Device

This section helps you to assemble your device.

Install the SIM Card and a

MemoryCard

When you subscribe to a cellular network, you are
provided with a plug-in SIM card. During activation,
your SIM card is loaded with your subscription details,
such as your Personal Identification Number (PIN),
available optional services, and other features.

Warning: Please be careful when handling the SIMcard
to avoid damaging it. Keep all SIM cards outof reach of

small children.

Set Up Your Device 6

You can also install an optional microSD
or microSDXC™ memory card (notincluded) to add more

memory space to yourdevice. A memory card can be

installed at any time. It is not necessary to install it
prior to using the device.

Caution: Exercise care when using the removal tool to
eject the internal SIM card/Memory card tray.

1. Insert the removal tool into the hole on the

SIMcard/Memory card tray, and then push until the

tray pops out.

2. Place the SIM card on the tray.

Make sure that the card’s gold contacts face

•

down into the device and that the card is
positioned as shown.

3. Place the memory card on the tray with the gold
contacts facing down.

™

, microSDHC™,

4. Slide the SIM card/Memory card tray back into the
slot.

Note: Your device is IP68 rated for dust and water
resistance. To maintain the water-resistant and
dust-resistant features of your device, make sure
that the SIM card/Memory card tray openings are
maintained free of dust and water, and the tray is
securely inserted prior to any exposure to liquids. For
more information, refer to “Maintaining Water and Dust
Resistance” on page206.

Set Up Your Device 7

Charge the Battery

Note: You should dry the inside of the charging port

before inserting a power connector to charge your
device. If the charging port is not fully dry, your device
may operate abnormally. For example, it may charge
more slowly or overheat. For more information, refer to
“Maintaining Water and Dust Resistance” on page206.

Your device is powered by a rechargeable, standard
Li-Ion battery. A USB charger (charging head and USB
cable) is included with the device for charging the
battery from any standard outlet.

The battery comes partially charged. You can use the
device while charging.

Note: For fastest charging times, use the Adaptive
Fast Charger that came with your device. This charger
provides faster charging only when connected to
devices that support Adaptive Fast Charging.

1. Insert the USB cable into the USB charger/
Accessory port.

Caution: Use only charging devices and batteries
approved by Samsung. Samsung accessories are
designed for your device to maximize battery life.

Usingother accessories may void your warranty and

may cause damage.

2. Connect the USB cable to the charging head, and
then plug the charging head into a standard outlet.

Set Up Your Device 8

3. Unplug the charging head from the outlet and
remove the USB cable from the device when
charging is complete.

Note: This device is also compatible with wireless
charging devices approved by Samsung, which are

soldseparately.

When to Charge the Battery

When the battery is low and only a few minutes of
operation remain, the device sounds a warning tone
at regular intervals. In this condition, your device
conserves its remaining battery power by dimming the
screen. When the battery level becomes too low, the
device automatically turns off.

For a quick check of your battery level:

► View the battery charge indicator located in the top

right corner of your device’s display. Asolid color
( ) indicates a full charge.

While charging, the device and the charger may
become hot when using wireless charging or fast
charging. This does not affect the device’s lifespan or
performance and is in the device’s normal range of
operation.

The charger may stop charging if the battery becomes
too hot.

If the device heats up while charging the battery:

1. Disconnect the charger from the device and close
any running apps.

2. Wait for the device to cool down, and then begin
charging the device again.

If the lower part of the device overheats,

•

check for damage to the connected USB cable.
Replace the damaged USB cable with a new
Samsung-approved cable.

If using a wireless charger, do not place foreign
materials between the device and the wireless charger.

Set Up Your Device 9

Micro-USB Connector

You can use the included Micro-USB connector to
connect a Micro-USB cable (such as from your old
device) to your new device for charging with the
charging head, or for connecting to a computer.

Note: The Micro-USB connector does not support
On-the-Go (OTG) devices such as memory sticks,
external hard drives, or keyboard and mouse
accessories.

Reverse Charging

The included USB connector allows you to charge
another device through a USB cable.

Youcan also use the USB connector for transferring

contacts, photos, and other content from an old device.
For more information, see “Transfer Data from Your Old
Device” on page14.

Start Using Your Device

To turn the device off:

1. Press and hold the Power key until the

Deviceoptions menu is displayed.

2. Tap Power off, and confirm if prompted.

Lock or Unlock Your Device

Use your device’s screen lock features to secure your
device. By default, the device locks automatically when
the screen times out.

Turn Your Device On or Off

The instructions below explain how to turn your device
on or off.

To turn the device on:

► Press and hold the Power key until the device

turnson.

Set Up Your Device 10

To lock the device:

► Press the Power key.

The default Screen lock on your device is Swipe.

Tochoose a more secure screen lock, see “Set a Screen

Lock” on page176.

To unlock the device:

► Press the Power key or double-tap Home, and

then drag your finger across the screen.

Restart the Device

If your device stops responding to taps or finger

gestures and you are unable to turn it off, youcan

restart your device.

► Press and hold the Power key and the

Volumedown key at the same time for more

thanseven seconds.

Set Up Your Device

Use the Set Up Wizard

The first time you turn your device on, a Welcome
screen is displayed. It guides you through the basics of
setting up your device.

Follow the prompts to choose a default language,
connect to a Wi-Fi® network, set up accounts, choose
location services, learn about your device’s features,
and more.

Set Up Your Device 11

Voice Assistant provides voice prompts and
descriptions of items on the screen to improve
accessibility.

Google Account

Your new device uses your Google™ Account to fully
utilize its Android™ features, including Gmail™,

GoogleDuo, and the Google Play™ store.

When you turn on your device for the first time, set
up your existing Google Account or create a new

GoogleAccount.

– or –

To create a new Google Account or set up your

GoogleAccount on your device at any time, use

Accounts settings.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Cloud and accounts > Accounts.

3. Tap Addaccount > Google.

Factory Reset Protection

When you sign in to a Google Account on your device,
Factory Reset Protection is activated. Factory Reset
Protection (FRP) prevents other people from using
your device if it is reset to factory settings without your
permission. For example, if your device is lost or stolen
and a factory data reset is performed, only someone
with your Google Account username and password can
use the device.

You will not be able to access the device after a factory

data reset if you do not have your GoogleAccount

username and password. For more information, see
“Factory Data Reset” on page171.

Caution: Before shipping your device back to Samsung
or taking it to your nearest Samsung-authorized service
center, you should remove your Google Account before
resetting the device back to factory settings. For more
information, visit: samsung.com/us/support/frp.

Set Up Your Device 12

Enable Factory Reset Protection

Adding a Google Account to your device automatically
activates the Factory Reset Protection (FRP) security
feature.

Disable Factory Reset Protection

To disable FRP, remove all Google Accounts from the
device.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Cloud and accounts > Accounts>
Google.

If you have more than one Google Account set

•

up on your device, tap the Google Account you
want to remove.

3. Tap Moreoptions > Remove account.

Samsung Account

Create a Samsung account for access to Samsung
content and apps on your device. When you turn on
your device for the first time, set up your existing
Samsung account or create a new Samsung account.

– or –

To create a new Samsung account or set up your
Samsung account on your device at any time, use
Accounts settings.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Cloud and accounts > Accounts.

3. Tap Addaccount > Samsungaccount.

Set Up Your Device 13

Add an Email Account

Use the Email app to view and manage all your email

accounts in oneapp.

When you turn on your device for the first time, set
up your existing email account or create a new email
account.

– or –

To create a new email account or set up your email
account on your device at any time, use Accounts
settings.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Cloud and accounts > Accounts.

3. Tap Addaccount > Email.

Transfer Data from Your Old Device

Use Smart Switch™ to transfer contacts, photos, and
other content from your old device. You can also use
the included USB connector to copy content quickly
and easily from your old device, without installing the
Smart Switch app.

Note: The USB option must be set to Media device
(MTP) on the other device. Transferring content with
a USB cable may increase battery consumption. Make
sure your battery is fully charged.

Set Up Your Device 14

1. Select Smart Switch during setup.

– or –

From a Home screen, swipe up to access Apps >

Settings> Cloud and accounts > SmartSwitch.

2. Follow the prompts and select the content to
transfer.

Visit samsung.com/smartswitch for more information
and to learn how to use the USB connector to transfer
content faster.

Set Up Your Voicemail

You can access your voicemail from a Home screen.

1. From the Home screen, tap Phone >

Voicemail.

2. Follow the tutorial to create a password, record a
greeting, and record your name.

For more information on voicemail, see “Voicemail” on

page106

.

Learn About Your Device

Learn some of the key features of your mobile
device, including the screens and icons, as well as
how to navigate the device and enter text using the
keyboard.

Front View

Proximity sensors

Iris detection LED

Earpiece

Front camera

Iris scanner

Volume keys

Bixby key

Learn About Your Device 16

Power key

Proximity sensor

•

Turns off the screen and disables touch

-

functionality when the device is in close
proximity to the human body.

Turns the screen back on and enables touch

-

functionality when the device is outside a
specific range to the human body.

Power key

•

Briefly press to turn the screen on or off.

-

Press and hold to select a power control option.

-

Press twice quickly to launch the camera.

-

Learn About Your Device 17

Volume keys

•

Adjust the volume for ringtones, calls,

-

notifications, and system sounds.

In the camera app, press a volume key to take a

-

photo.

Bixby key

•

Launch the Bixby voice assistant. For more

-

information, see “Bixby” on page29.

Back View

Microphone

Rear camera

Flash

Heart rate sensor

Speaker

Microphone

Learn About Your Device 18

Fingerprint sensor

Headset jack

USB charger/Accessory port

Home Screen

App shortcuts

Home

Learn About Your Device 19

Status bar

Edge screen

Home screen indicator

BackRecent apps

Status Bar

The Status bar at the top of the Home screen provides
device information (such as network status, battery
charge, and time) on the right side and notification
alerts on the left.

Status Icons

Battery full

Battery low

Battery charging

Vibrate mode

Mute mode

Learn About Your Device 20

4G LTE™ active

Signal strength

Network not available

Wi-Fi active

Wi-Fi available

Notification Icons

Missed call

Call in progress

Call on hold

New email

New Gmail

New voicemail

Learn About Your Device 21

New message

File download in progress

File upload in progress

GPS active

App updates available

App updates complete

Notification Panel

Learn About Your Device 22

Settings

Quick settings

View all

Notification cards

View the Notification Panel

You can access the Notification panel from any

Homescreen.

1. Drag the Status bar down to display the Notification
panel.

2. Swipe down the list to see notification details.

To open an item, tap it.

•

To clear a single notification, drag the

•

notification left or right.

To clear all notifications, tap Clear all.

•

3. Drag upward from the bottom of the screen or tap

Back to close the Notification panel.

Learn About Your Device 23

You can also open or close the Notification panel by
swiping up or down on the fingerprint sensor.

To open using the Fingerprint scanner:

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Advanced features >

Fingersensor gestures.

3. Tap On/Off to enable this feature.