T-Mobile Dash 3G User Manual

Congratulations on the purchase of your new T-Mobile Dash™ 3G!

Please Read Before Proceeding.

THIS PHONE IS NOT FULLY CHARGED WHEN YOU TAKE IT OUT OF THE BOX.

DO NOT REMOVE THE BATTERY PACK WHEN THE PHONE IS CHARGING.

YOUR WARRANTY IS INVALIDATED IF YOU DISASSEMBLE OR ATTEMPT TO DISASSEMBLE THE PHONE

PRIVACY RESTRICTIONS

Some countries require full disclosure of recorded telephone conversations, and stipulate that you must inform the person with whom you are speaking that the conversation is being recorded. Always obey the relevant laws and regulations of your country when using the recording feature of your phone.

marks of HTC Corporation. T-Mobile and the magenta color are registered trademarks of Deutsche Telekom AG.

myFaves is a registered trademark, and Dash is a trademark of T-Mobile USA, Inc. Microsoft, Windows, Windows Mobile, Windows XP, Windows Vista, ActiveSync, Windows

Mobile Device Center, Internet Explorer, MSN, Hotmail, Windows Live, Outlook, Excel, PowerPoint, Word, OneNote and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Bluetooth and the Bluetooth logo are trademarks owned by Bluetooth SIG, Inc.

Wi-Fi is a registered trademark of the Wireless Fidelity Alliance, Inc.

microSD is a trademark of SD Card Association.

Java, J2ME and all other Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries.

Google and Google Maps are trademarks of Google, Inc. in the United States and other countries.

ArcSoft MMS Composer™ Copyright © 2003-2009, ArcSoft, Inc. and its licensors. All Rights Reserved. ArcSoft and the ArcSoft logo are registered trademarks of ArcSoft, Inc. in the United States and/or other countries.

All other company, product and service names mentioned herein are trademarks, registered trademarks or service marks of their respective owners.

HTC shall not be liable for technical or editorial errors or omissions contained herein, nor for incidental or consequential damages resulting from furnishing this material. The information is provided “as is” without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice.

No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or storing in a retrieval system, or translated into any language in any form without prior written permission of HTC.

Important Health Information and Safety Precautions

When using this product, the safety precautions below must be taken to avoid possible legal liabilities and damages. Retain and follow all product safety and operating instructions. Observe all warnings in the operating instructions on the product.

To reduce the risk of bodily injury, electric shock, fire, and damage to the equipment, observe the following precautions.

ELECTRICAL SAFETY

This product is intended for use when supplied with power from the designated battery or power supply unit. Other usage may be dangerous and will invalidate any approval given to this product.

SAFETY PRECAUTIONS FOR PROPER GROUNDING INSTALLATION

CAUTION: Connecting to improperly grounded equipment can result in an electric

shock to your device.

This product is equipped with a USB Cable for connecting with desk-top or notebook computer. Be sure your computer is properly grounded (earthed) before connecting this product to the computer. The power supply cord of a desktop or notebook computer has an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet which is properly installed and grounded in accordance with all local codes and ordinances.

SAFETY PRECAUTIONS FOR POWER SUPPLY UNIT

• Use the correct external power source

A product should be operated only from the type of power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult your authorized service provider or local power company. For a product that operates from battery power or other sources, refer to the operating instructions that are included with the product.

• Handle battery packs carefully

This product contains a Li-ion Polymer battery. There is a risk of re and burns if the battery pack is handled improperly. Do not attempt to open or service the battery pack. Do not disassemble, crush, puncture, short external contacts or circuits, dispose of in re or water, or expose a battery pack to temperatures higher than 140°F (60°C).

WARNING: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. TO REDUCE RISK OF FIRE OR BURNS, DO NOT DISASSEMBLE, CRUSH, PUNCTURE, SHORT EXTERNAL CONTACTS, EXPOSE TO TEMPERATURE ABOVE 140°F (60°C), OR DISPOSE OF IN FIRE OR WATER. REPLACE ONLY WITH SPECIFIED BATTERIES. RECYCLE OR DISPOSE OF USED BATTERIES ACCORDING TO THE LOCAL REGULATIONS OR REFERENCE GUIDE SUPPLIED WITH YOUR PRODUCT.

• Take extra precautions

• Keep the battery or device dry and away from water or any liquid as it may

cause a short circuit.

• Keep metal objects away so they don’t come in contact with the battery or

its connectors as it may lead to short circuit during operation.

• The phone should be only connected to products that bear the USB-IF

logo or have completed the USB-IF compliance program.

• Do not use a battery that appears damaged, deformed, or discolored, or

the one that has any rust on its casing, overheats, or emits a foul odor.

• Always keep the battery out of the reach of babies and small children, to

avoid swallowing of the battery. Consult the doctor immediately if the battery is swallowed.

• If the battery leaks:

• Do not allow the leaking uid to come in contact with skin or clothing.

If already in contact, ush the aected area immediately with clean water and seek medical advice.

• Do not allow the leaking uid to come in contact with eyes. If already

in contact, DO NOT rub; rinse with clean water immediately and seek medical advice.

• Take extra precautions to keep a leaking battery away from re as there

is a danger of ignition or explosion.

SAFETY PRECAUTIONS FOR DIRECT SUNLIGHT

Keep this product away from excessive moisture and extreme temperatures. Do not leave the product or its battery inside a vehicle or in places where the temperature may exceed 140°F (60°C), such as on a car dashboard, window sill, or behind a glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time. This may damage the product, overheat the battery, or pose a risk to the vehicle.

PREVENTION OF HEARING LOSS

CAUTION: Permanent hearing loss may occur if earphones or headphones are

used at high volume for prolonged periods of time.

Note For France, mobile headphones, earphones, and wired remote controllers (listed

below) for this device have been tested to comply with the Sound Pressure Level requirement laid down in NF EN 50332-1:2000 and/or NF EN 50332-2:2003 standards as required by French Article L. 5232-1.

• Earphone, manufactured by Cotron, Model name: HS S200.

SAFETY IN AIRCRAFT

Due to the possible interference caused by this product to an aircraft’s navigation system and its communications network, using this device’s phone function on board an airplane is against the law in most countries. If you want to use this device when on board an aircraft, remember to turn off the phone by switching to Flight Mode.

ENVIRONMENT RESTRICTIONS

Do not use this product in gas stations, fuel depots, chemical plants or where blasting operations are in progress, or in potentially explosive atmospheres such as fuelling areas, fuel storehouses, below deck on boats, chemical plants, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders. Please be aware that sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.

EXPLOSIVE ATMOSPHERES

When in any area with a potentially explosive atmosphere or where flammable materials exist, the product should be turned off and the user should obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Users are advised not to use the equipment at refueling points such as service or gas stations, and are reminded of the need to observe restrictions on the use of radio equipment in fuel depots, chemical plants, or where blasting operations are in progress.

Areas with a potentially explosive atmosphere are often, but not always, clearly marked. These include fueling areas, below deck on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders.

ROAD SAFETY

Vehicle drivers in motion are not permitted to use telephony services with handheld devices, except in the case of emergency. In some countries, using handsfree devices as an alternative is allowed.

SAFETY PRECAUTIONS FOR RF EXPOSURE

• Avoid using your device near metal structures (for example, the steel frame of

a building).

• Avoid using your device near strong electromagnetic sources, such as

microwave ovens, sound speakers, TV and radio.

• Use only original manufacturer-approved accessories, or accessories that do

not contain any metal.

• Use of non-original manufacturer-approved accessories may violate your

local RF exposure guidelines and should be avoided.

INTERFERENCE WITH MEDICAL EQUIPMENT FUNCTIONS

This product may cause medical equipment to malfunction. The use of this device is forbidden in most hospitals and medical clinics.

If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.

Turn the phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

HEARING AIDS

Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your service provider, or call the customer service line to discuss alternatives.

NONIONIZING RADIATION

This product should be operated in the suggested normal condition only to ensure the radiative performance and safety of the interference. As with other mobile radio transmitting equipment, users are advised that for satisfactory operation of the equipment and for the safety of personnel, it is recommended that no part of the human body be allowed to come too close to the antenna during operation of the equipment.

Use only the supplied integral antenna. Use of unauthorized or modified antennas may impair call quality and damage the phone, causing loss of performance and SAR levels exceeding the recommended limits as well as result in non-compliance with local regulatory requirements in your country.

To assure optimal phone performance and ensure human exposure to RF energy is within the guidelines set forth in the relevant standards, always use your device only in its normal-use position. Do not touch or hold the antenna area unnecessarily when placing or receiving a phone call. Contact with the antenna area may impair call quality and cause your device to operate at a higher power level than needed. Avoiding contact with the antenna area when the phone is IN USE optimizes the antenna performance and the battery life.

General Precautions

• Avoid applying excessive pressure to the device

Do not apply excessive pressure on the screen and the device to prevent damaging them and remove the device from your pants’ pocket before sitting down. It is also recommended that you store the device in a protective case. Cracked display screens due to improper handling are not covered by the warranty.

• Device getting warm after prolonged use

When using your device for prolonged periods of time, such as when you’re talking on the phone, charging the battery or browsing the web, the device may become warm. In most cases, this condition is normal and therefore should not be interpreted as a problem with the device.

• Heed service markings

Except as explained elsewhere in the Operating or Service documentation, do not service any product yourself. Service needed on components inside these compartments should be done by an authorized service technician or provider.

Antenna location

• Damage requiring service

Unplug the product from the electrical outlet and refer servicing to an authorized service technician or provider under the following conditions:

• Liquid has been spilled or an object has fallen into the product.

• The product has been exposed to rain or water.

• The product has been dropped or damaged.

• There are noticeable signs of overheating.

• The product does not operate normally when you follow the operating

instructions.

• Avoid hot areas

The product should be placed away from heat sources such as radiators, heat registers, stoves, or other products (including, but not limited to, ampliers) that produce heat.

• Avoid wet areas

Never use the product in a wet location.

• Avoid using your device after a dramatic change in temperature

When you move your device between environments with very dierent temperature and/or humidity ranges, condensation may form on or within the device. To avoid damaging the device, allow sucient time for the moisture to evaporate before using the device.

Note When taking the device from low-temperature conditions into a warmer

environment or from high-temperature conditions into a cooler environment, allow the device to acclimate to room temperature before turning on the power.

• Avoid pushing objects into product

Never push objects of any kind into cabinet slots or other openings in the product. Slots and openings are provided for ventilation. These openings must not be blocked or covered.

• Mounting accessories

Do not use the product on an unstable table, cart, stand, tripod, or bracket. Any mounting of the product should follow the manufacturer’s instructions, and should use a mounting accessory recommended by the manufacturer.

• Avoid unstable mounting

Do not place the product with an unstable base.

• Use product with approved equipment

This product should be used only with personal computers and options identied as suitable for use with your equipment.

• Adjust the volume

Turn down the volume before using headphones or other audio devices.

• Cleaning

Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning, but NEVER use water to clean the LCD screen.

Contents

Welcome to T-Mobile® 19

Introduction ......................................................................................................................... 19

T-Mobile Services and Applications ................................................................................ 20

Voice/Phone................................................................................................................................20

Voicemail......................................................................................................................................21

E-mail.............................................................................................................................................21

Messaging services ..................................................................................................................21

T-Mobile myFaves® ...................................................................................................................22

Activating Service ............................................................................................................... 23

Chapter 1 Getting Started 25

1.1 Inside the Box ............................................................................................................... 25

1.2 Getting to Know Your Phone ..................................................................................... 26

Trackball .......................................................................................................................................28

LED alerts .....................................................................................................................................28

1.3 Installing the SIM Card, Battery, and Storage Card ............................................... 29

SIM card ........................................................................................................................................ 30

Battery...........................................................................................................................................31

Storage card ................................................................................................................................32

1.4 Charging the Battery .................................................................................................. 33

1.5 Turning the Phone On and Off .................................................................................. 34

1.6 Home Screen ................................................................................................................ 34

Home screen panels ................................................................................................................35

1.7 Status Icons .................................................................................................................. 39

1.8 Start Menu .................................................................................................................... 40

1.9 Quick List....................................................................................................................... 40

1.10 Using the QWERTY Keyboard ................................................................................. 41

Using predictive mode ...........................................................................................................42

Using numeric mode ...............................................................................................................43

Using the shortcut key ............................................................................................................44

1.11 Battery Information .................................................................................................. 44

Chapter 2 Using Phone Features 47

2.1 Setting the Ring Tone ................................................................................................. 47

2.2 Making a Call ................................................................................................................ 48

Making a call from the Phone screen ................................................................................48

Making a call from Contacts .................................................................................................48

Making a call from Call History ............................................................................................49

Making a call from Speed Dial..............................................................................................49

2.3 Receiving and Ending a Call ...................................................................................... 50

2.4 In-Call Options ............................................................................................................. 51

2.5 Additional Dialing Information ................................................................................ 52

Making an emergency call ....................................................................................................52

Making an international call .................................................................................................52

Inserting a pause or long pause in a dialing sequence...............................................52

2.6

Setting Up Bluetooth SIM Access for Car Kit Phones ........................................................53

Chapter 3 Synchronizing Information with Your Computer 55

3.1 About Synchronization .............................................................................................. 55

3.2

Setting Up Windows Mobile® Device Center on Windows Vista® ...........................56

3.3 Installing and Setting Up ActiveSync® on Windows XP®...................................... 57

Installing and setting up ActiveSync .................................................................................57

3.4 Synchronizing with Your Computer ......................................................................... 58

Starting and stopping synchronization ............................................................................ 58

Selecting information to synchronize ...............................................................................59

Troubleshooting sync connection problems..................................................................60

3.5 Synchronizing via Bluetooth ..................................................................................... 60

3.6 Synchronizing Music and Video ............................................................................... 61

Chapter 4 Managing your Phone 63

4.1 Personalizing Your Phone .......................................................................................... 63

Setting up the Home screen ................................................................................................ 63

Setting the date, time, and other regional options ...................................................... 64

Choosing how to be notified about events or actions ................................................64

4.2 Copying and Managing Files ..................................................................................... 68

4.3 Adding and Removing Programs ............................................................................. 69

4.4 Managing Memory ..................................................................................................... 71

Checking memory status .......................................................................................................71

Using Task Manager .................................................................................................................71

4.5 Protecting Your Phone ............................................................................................... 72

4.6 Restarting Your Phone ................................................................................................ 74

4.7 Resetting Your Phone ................................................................................................. 74

Chapter 5 Organizing Phone Information 75

5.1 Contacts ....................................................................................................................... 75

Creating a contact on your phone ......................................................................................75

Editing and calling a contact ................................................................................................76

Finding a contact ......................................................................................................................76

Sharing contact information ................................................................................................77

5.2 T-Mobile myFaves ........................................................................................................ 78

T-Mobile myFaves on the Home screen............................................................................78

Adding myFaves contacts ...................................................................................................... 78

Editing myFaves ........................................................................................................................80

Rotating and cropping a photo ........................................................................................... 80

Calling a myFaves contact .....................................................................................................81

Sending messages to a myFaves contact ........................................................................81

myFaves settings .......................................................................................................................82

5.3 SIM Manager ................................................................................................................ 83

5.4 Calendar ........................................................................................................................ 84

Creating and viewing appointments .................................................................................84

Sending a meeting request ...................................................................................................85

Sending a calendar appointment .......................................................................................86

5.5 Tasks ............................................................................................................................... 87

5.6 Voice Recorder ............................................................................................................. 88

Chapter 6 Exchanging Messages 89

6.1 Browsing Messages on the Home Screen ............................................................... 89

6.2 Messaging ..................................................................................................................... 90

6.3 Text Messages ..............................................................................................................90

Composing and sending text messages ..........................................................................90

Copying and pasting text ......................................................................................................91

Managing text messages .......................................................................................................92

6.4 Multimedia Messages ................................................................................................. 94

Creating and sending multimedia messages .................................................................94

Viewing and replying to multimedia messages ............................................................95

6.5 Audio Postcards ........................................................................................................... 96

6.6 Instant Messaging ....................................................................................................... 98

6.7 Set Up E-Mail ................................................................................................................ 99

6.8 E-mail ...........................................................................................................................102

Creating and replying to e-mail........................................................................................ 102

Viewing and replying to e-mail ........................................................................................ 102

Synchronizing e-mail ............................................................................................................ 104

Customizing e-mail settings .............................................................................................. 105

Chapter 7 Working with Company E-mail and Meeting Appointments 107

7.1

Synchronizing with Your Company E-mail Server ...................................................107

Setting up a company e-mail server connection ....................................................... 107

Starting synchronization ..................................................................................................... 108

7.2 Working with Company E-mail ...............................................................................109

Automatic synchronization through Direct Push ...................................................... 109

Scheduled synchronization ............................................................................................... 110

Instant download through Fetch Mail ........................................................................... 110

Searching for e-mail on the Exchange Server ............................................................. 111

Out-of-office auto-reply ...................................................................................................... 111

Flagging your messages ...................................................................................................... 112

7.3 Managing Meeting Requests ..................................................................................113

7.4 Finding Contacts in the Company Directory ........................................................ 114

7.5 E-mail Security ...........................................................................................................115

Chapter 8 Getting Connected 119

8.1 Comm Manager .........................................................................................................119

8.2 Connecting to the Internet ...................................................................................... 120

Wi-Fi ........................................................................................................................................... 120

3G/GPRS/EDGE ....................................................................................................................... 122

Dial-up ...................................................................................................................................... 122

8.3 Internet Explorer Mobile .......................................................................................... 123

Browsing the Web .................................................................................................................. 123

Navigating web pages ......................................................................................................... 124

Copying web page text ....................................................................................................... 124

Adding a URL exception ...................................................................................................... 124

8.4 YouTube ....................................................................................................................... 125

Browsing for videos............................................................................................................... 126

Watching videos ..................................................................................................................... 127

Bookmarks ................................................................................................................................ 129

History ........................................................................................................................................ 129

8.5 Internet Sharing (Using Your Phone as a Modem) ..............................................130

8.6 Bluetooth ....................................................................................................................131

Bluetooth modes ...................................................................................................................131

Bluetooth partnerships........................................................................................................ 132

Connecting a Bluetooth hands-free or stereo headset ............................................ 134

Beaming information using Bluetooth .......................................................................... 134

Using the phone as a Bluetooth modem ...................................................................... 136

8.7 Windows Live™ ........................................................................................................... 138

Setting up Windows Live .................................................................................................... 138

The Windows Live screen .................................................................................................... 139

8.8 Windows Live Messenger.........................................................................................140

Launching Messenger and signing in ............................................................................140

Sending instant messages .................................................................................................. 141

Adding Windows Live contacts ........................................................................................ 142

Personalizing Messenger .................................................................................................... 143

Chapter 9 Navigating on the Road 145

9.1 Google Maps ..............................................................................................................145

Opening Google Maps ......................................................................................................... 145

Searching for places of interest ........................................................................................ 146

9.2 Windows Live Search ................................................................................................147

9.3 Guidelines and Preparation for Using GPS ...........................................................149

9.3 Downloading Satellite Data via QuickGPS ...........................................................150

Chapter 10 Camera and Multimedia 153

10.1 Taking Photos and Videos with the Phone Camera ..........................................153

Installing a storage card ...................................................................................................... 153

Taking photos or capturing video clips ......................................................................... 154

Capture modes ....................................................................................................................... 154

Camera mode icons and indicators................................................................................. 155

Using zoom .............................................................................................................................. 156

Quick Send ...............................................................................................................................157

The Review screen ................................................................................................................. 158

Customizing Camera advanced settings ....................................................................... 159

10.2 Photo & Video Album .............................................................................................163

10.3 Windows Media Player Mobile .............................................................................165

About the controls ................................................................................................................ 165

About the screens and menus .......................................................................................... 166

About licenses and protected files .................................................................................. 166

Copying files to your phone .............................................................................................. 167

Playing media .......................................................................................................................... 169

Troubleshooting ..................................................................................................................... 169

10.4 Java Applications ....................................................................................................170

Installing and running MIDlets/MIDlet suites.............................................................. 170

Managing MIDlets/MIDlet suites ..................................................................................... 171

Chapter 11 Using Other Applications 173

11.1 Adobe® Reader® LE .................................................................................................173

11.2 Microsoft® Office Mobile .......................................................................................174

11.3 Speed Dial ................................................................................................................175

11.4 Voice Command ......................................................................................................176

11.5 Handango InHand...................................................................................................178

11.6 My Account...............................................................................................................178

Appendix 179

A.1 Specifications ............................................................................................................179

A.2 Regulatory Notices ................................................................................................... 181

Index 187

Welcome to T-Mobile®

Introduction

This User Manual provides you with detailed instructions on using your T-Mobile Dash™ 3G and services.

You will also find information from the following sources:

T-Mobile Customer Care

The T-Mobile Customer Care team offers responsive, knowledgeable customer support 24 hours a day, seven days a week. In addition, you can always access free online help for your device at support.t-mobile.com, and for your account at

my.t-mobile.com.

General Questions

•

Our Customer Care team can assist in many things including service activation, billing, GSM/GPRS coverage information, voicemail, and feature additions. Just dial 1-800-937-8997 or 611 on your device.

Windows Mobile® Web site

(http://www.microsoft.com/windowsmobile)

20 Welcome to T-Mobile

T-Mobile Services and Applications

With your new T-Mobile Dash 3G and T-Mobile’s service package, you get the freedom of excellent voice and broadband connectivity in many locations nationwide.

Important By using T-Mobile services, you acknowledge that you have read, understood

When you activate service with T-Mobile, the following features and services are available to you:

Voice/Phone

•

* Log on to my.t-mobile.com to set up international calling.

See www.t-mobile.com/international/ for rate and other information on international services.

** • Airtime rates apply for all completed calls. Calls that are forwarded to numbers outside

• Calls made in any T-Mobile coverage area, including 911 calls, may not always be

• You can use your device to access 911 Emergency Service while you are on a call. You can

and agreed to be bound by each of the terms and conditions of the Service Agreement.

Local calling and nationwide long distance calling

International calling *

Caller ID

Call waiting and call hold **

Conference calling **

Call forwarding **

the local calling area are charged long distance rates. These features may include charges for multiple calls.

completed due to factors such as weather conditions, terrain, foliage, building structures, and equipment limitations.

access 911 even if you DO NOT have a SIM card in the device. All 911 calls are FREE.

Welcome to T-Mobile 21

Voicemail

Your T-Mobile Dash 3G has been programmed to forward calls when your line is busy or when you are not available. T-Mobile’s voicemail system offers your caller the option to record a voice message that you can play back at your convenience or to send a numeric page to your device.

Note Airtime charges apply to receipt and retrieval of voicemail messages.

E-mail

Set Up E-mail ( ) provides you unlimited access to your work and personal e-mail. Instantly access your e-mail from AOL® AIM®, Yahoo!® , Microsoft® Exchange and many more, including any POP3 or IMAP4 e-mail server.

For more information about setting up and using e-mail, see Chapter 6 and 7.

Messaging services

Text Messaging (SMS)

Text messaging allows you to send, receive, and reply to short text messages using your device. Messages may be sent to and from mobile devices that support text messaging. You may be charged for using text messaging depending on your rate plan. Visit www.t-mobile.com or a T-Mobile store for domestic and international text messaging rates.

For more information about sending text messages, see Chapter 6.

Multimedia Messaging

Multimedia Messaging allows you to send and receive picture messages. You can take pictures and videos using the device’s integrated camera and send them to family and friends. You may be charged for using Multimedia Messaging depending on your rate plan. Visit www.t-mobile.com or a T-Mobile store for domestic and international Multimedia Messaging rates, and information on phones and participating services capable of receiving Multimedia Messages.

For more information about sending Multimedia Messages, see Chapter 6.

22 Welcome to T-Mobile

Instant Messaging (IM)

Your device comes with instant messaging (IM) applications pre-installed for your convenience. Your normal screen name and password work just as they would on any computer connected to the Internet. You may be charged for using instant messaging depending on your rate plan. Visit www.t-mobile.com or a T-Mobile store for domestic and international instant messaging rates.

For more information about using Instant Messaging, see Chapter 6.

Note Separate additional charges may apply to send/receive domestic/international e-mail,

text, multimedia and instant messages.

T-Mobile myFaves®

T-Mobile myFaves helps you stay connected to the people who matter most in your life. Simply choose any five U.S. phone numbers* you call most often, on any network, and have them displayed on your phone’s main screen. To subscribe, go to

www.t-mobile.com.

When you subscribe to the service, you can take advantage of the following:

Unlimited nationwide calling to any five numbers, on any network (even

•

landlines)

One-touch calling, text messaging**, and photo sharing**

•

No domestic roaming or domestic long-distance charges

•

Personalize contacts with favorite pictures** or downloadable icons**

•

* myFaves only applies to calls directly between two people and allows unlimited nationwide

calling to 5 U.S. numbers. You can change myFaves numbers once/month

** Separate purchase/download charges may apply. Separate charges apply to send/receive

domestic/international text and picture messages.

For more information, see “T-Mobile myFaves®” in Chapter 5. You can also visit www.t-mobile.com for the latest information.

Welcome to T-Mobile 23

Activating Service

If your service has not been activated, then follow the steps in this section to activate. The T-Mobile Activations representative will set up your service and assign your mobile number. It takes about 20 minutes to activate voice service and may take up to 24 hours to activate data service. Business and government accounts may take additional time to activate voice and data service. By activating service, you acknowledge that you have read and agreed to the terms and conditions of the Service Agreement.

1. Have your Service Agreement and the following information ready for your

Activations representative:

• Name, home address, home phone, preferred billing address

Note For business and government accounts, your Activations representative will

also require your physical address, company name or government agency name, and the tax ID.

• Social Security number, current driver’s license number, and date of birth

for credit-check purposes

• Model number of your device (T-Mobile Dash 3G)

• SIM serial number (on the back of the SIM card)

• IMEI number (on the label under the battery)

• Agent code (on your service agreement)

• Your choice of T-Mobile rate plans and services

2. Call Customer Care at 1-800-937-8997 from a landline phone.

24 Welcome to T-Mobile

1.1 Inside the Box

You should find the following items inside the box:

T-Mobile Dash™ 3G phone

•

Battery

•

AC adapter

•

USB sync cable

•

Wired stereo headset

•

Getting Started disc

•

Getting Started

•

Multifunction Cable

•

Pouch

•

Chapter 1

Getting Started

26 Getting Started

1.2 Getting to Know Your Phone

Notification LED

See “LED Alerts” for details.

HOME

Press to go to the

•

Home Screen. Press and hold to

•

display the Quick List.

Left SOFT KEY

Press to open the program or perform the function shown above the button.

SEND

Press to answer an

•

incoming call or dial a number. During a call, press

•

and hold to toggle the speakerphone on and off.

LOCK

Press and hold to lock the phone. To unlock, press the left SOFT KEY and press this button.

VIBRATE

Press and hold to toggle vibrate mode on and off.

TRACKBALL

Microphone

Earpiece

Listen to a phone call.

BACK

Press to return to the previous screen.

Right SOFT KEY

Press to open the program or perform the function shown above the button.

END/POWER

Press to end a call or

•

return to the Home screen. Press and hold to turn

•

the phone on and off.

QWERTY Keyboard

See “Using the QWERTY Keyboard” in this chapter for details.

Keypad

SHORTCUT KEY

Press to open Internet

•

Explorer. Press and hold to activate

•

Voice Command.

MESSAGING

Press to open the Messaging screen.

CAMERA

Press to open the Camera.

Speaker

Volume Up

Press to increase the phone volume.

Volume Down

Press to decrease the phone volume.

2.0 Megapixel Camera

See “Taking Photo and Videos with the Phone Camera” in Chapter 10.

Getting Started 27

Sync Connector/Earphone Jack

Connect the supplied USB cable to synchronize

•

information or plug in the AC adapter to recharge the battery. Connect the supplied USB stereo headset for hands-free

•

conversation or for listening to audio media.

Strap Holder

28 Getting Started

Trackball

Roll the TRACKBALL to scroll left, right, up, or down. Press the TRACKBALL to select an item on the screen.

Note To configure TRACKBALL settings such as sensitivity, repeat mode and more, select

Start > Settings > Trackball.

LED alerts

The notification LED indicates battery charging status and notification.

Light Behavior Meaning

Sold Green Battery is fully charged. Flashing Green Multimedia message downloaded/new e-mail/new multimedia/

Solid Amber Charging Flashing Red Battery is low Solid Red Battery is totally discharged (shown when connected to the AC

new text message/missed phone call/new voicemail/reminder

power adapter)

Getting Started 29

1.3 Installing the SIM Card, Battery, and Storage Card

You need to remove the back cover before you can install the SIM card, battery and storage card on your phone. Also, make sure to always turn off the power before installing or replacing the SIM card and battery.

To remove the back cover

Make sure your device is turned off.

Hold the device securely with the front facing down.

With your thumb or finger, lift up the bottom of the back cover.

To replace the back cover

Secure the top part of the back cover first by aligning the two tabs on the

back cover into the two openings located on the topmost part of the back of the device.

Press the bottom part of the back cover down to lock the cover into place.

You will hear a click when the back cover is locked in place.

30 Getting Started

SIM card

Your T-Mobile SIM card contains your basic subscriber information such as your phone number and identifies you to the T-Mobile network.

To install the SIM card

Remove the battery, if it is

installed.

Locate the SIM card slot and

unlock the SIM card lock by pressing it towards the battery compartment.

Insert the SIM card with its gold

contacts facing down and the cut-off corner facing away from the slot (check the SIM card slot for the correct orientation when inserting the SIM card).

Slide the SIM card completely

into the slot.

Press the SIM card lock closed

to lock the SIM card in place.

To remove the SIM card

Remove the battery if it is

installed.

Unlock the SIM card lock.

Slide the SIM card out to

remove it.

SIM card lock

Cut-off corner

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