T-Mobile Concord II, Concord II (T-Mobile) User Manual

User Manual and Safety Information

Concord IIT-Mobile

1

2

T - Mobile Concord® II

User Manual and

Safety information

1

Service

If you are a new T-Mobile® customer and your service has not yet been activated,

call Customer Care at 1-800-937-8997 and a T-Mobile Activations representative will

assist you. You will need the following information when activating service:

• Your Service Agreement and the agent code on your Agreement.

• Your name, home address, home phone number, and billing address.

NOTE: For business and government accounts, please provide the name of the

organization, the address, and the tax ID.

• Your Social Security number, current driver’s license number, and date of birth for

credit check purposes.

• Your choice of T-Mobile rate plan and services. (see www.t-mobile.com for the

latest plan information.)

• SIM serial number and IMEI number. (located on the box barcode label.)

NOTE: By activating service, you acknowledge that you have read, understand, and

agree to be bound by each of T-Mobile’s Terms and Conditions, and your Service

Agreement.

2

About This Manual

LEGAL INFORMATION

Copyright © 2014 ZTE CORPORATION

All rights reserved.

Approved Firmware Versions: This device will only operate with rmware versions

that have been approved for use by T-Mo bile and t he device manufacturer. If

unauthorized rmware is placed on the device it will not function.

No part of this publication may be quoted, reproduced, translated or used in any form

or by any means, electronic or mechanical, including photocopying and microlm,

without the prior written permission of ZTE Corporation.

ZTE Corporation reserves the right to correct typographical errors, misprints or update

specications in this guide without prior notice.

The Bluetooth® trademark and logos are owned by the Bluetooth SIG, Inc. and any

use of such trademarks by ZTE Corporation is under license. Other trademarks and

trade names are the property of their respective owners.

The phone is manufactured under license from Dolby Laboratories. Dolby and the

double-D symbol are trademarks of Dolby Laboratories.

We offer self-service for our smart terminal device users. Please visit ZTE official

website (at www.ztedevice.com) for more information on self-service and supported

product models. Information subject to the website.

Version No.: R1.0

Edition Time: 2014.02

3

Contents

Service ..........................................................................................................2

About This Manual ......................................................................................3

Getting Started ...........................................................................................12

Getting to Know Your Phone ................................................................................12

Knowing the Keys ................................................................................................14

Installing the SIM Card, microSDHC Card, and Battery ....................................... 14

Charging the Battery ............................................................................................17

Powering On/Off ................................................................................................... 18

Locking/Unlocking the Screen and Keys.............................................................. 18

Using the Touch Screen .......................................................................................19

Getting to Know the Home Screen ....................................................................... 20

Personalizing .............................................................................................21

Changing the System Language .......................................................................... 21

Setting the Date and Time .................................................................................... 21

Changing Ringtone and Notication Sound .........................................................21

Turning On/Off Touch Sounds ..............................................................................22

Adjusting Volumes ................................................................................................ 22

Switching to Silent Mode ...................................................................................... 22

Applying New Wallpapers .................................................................................... 23

Changing Screen Brightness ...............................................................................23

Protecting Your Phone With Screen Locks ..........................................................23

4

Protecting Your Phone With Encryption ...............................................................24

Knowing the Basics ..................................................................................26

Monitoring the Phone Status ................................................................................ 26

Managing Notications ......................................................................................... 27

Managing Shortcuts and Widgets ........................................................................28

Organizing With Folders ....................................................................................... 29

Rearranging the Favorites Tray ............................................................................ 30

Entering Text ........................................................................................................31

Editing Text ........................................................................................................... 35

Opening and Switching apps ...............................................................................36

Connecting to Networks and Devices .....................................................37

Connecting to Mobile Networks ...........................................................................37

Connecting to Wi-Fi .............................................................................................. 38

Connecting to Bluetooth Devices .........................................................................40

Connecting to Your Computer via USB ................................................................42

Sharing Your Mobile Data Connection .................................................................43

Connecting to Virtual Private Networks ................................................................ 45

Phone Calls ................................................................................................ 47

Placing and Ending Calls .....................................................................................47

Answering or Rejecting Calls ............................................................................... 48

Working With the Call Log .................................................................................... 48

Calling Your Contacts ........................................................................................... 50

Checking Voicemail .............................................................................................. 50

5

Using Options During a Call ................................................................................. 51

Managing Multi-party Calls ................................................................................... 51

Adjusting Your Call Settings .................................................................................52

People .........................................................................................................57

Checking Contact Details ..................................................................................... 57

Adding a New Contact .........................................................................................57

Setting Up Your Own Prole ................................................................................. 58

Importing, Exporting, and Sharing Contacts ........................................................58

Working With Favorite Contacts ........................................................................... 59

Working With Groups ...........................................................................................60

Searching for a Contact .......................................................................................61

Editing Contacts ...................................................................................................61

Accounts ....................................................................................................63

Adding or Removing Accounts ............................................................................. 63

Conguring Account Sync .................................................................................... 64

Email ........................................................................................................... 65

Set Up the First Email Account ............................................................................ 65

Checking Your Emails ..........................................................................................65

Responding to an Email .......................................................................................65

Writing and Sending an Email .............................................................................. 67

Adding Signature to Your Emails..........................................................................67

Adding and Editing Email Accounts .....................................................................67

Changing General Email Settings ........................................................................68

6

GmailTM .......................................................................................................69

Opening Your Gmail Inbox ...................................................................................69

Switching Accounts ..............................................................................................69

Writing and Sending a Message ..........................................................................69

Adding Signature to Your Gmail Messages.......................................................... 70

Replying to or Forwarding a Message .................................................................70

Working With Received Attachments ................................................................... 71

Searching for Messages ......................................................................................71

Working With Labels ............................................................................................72

Changing Gmail Settings .....................................................................................73

Messaging .................................................................................................. 74

Opening the Messaging Screen ........................................................................... 74

Sending a Text Message ...................................................................................... 74

Sending a Multimedia Message ...........................................................................75

Replying to a Message ......................................................................................... 75

Forwarding a Message ......................................................................................... 76

Viewing Details About a Message ........................................................................ 76

Deleting Messages or Threads ............................................................................ 76

Changing Messaging Settings .............................................................................77

Calendar .....................................................................................................78

Viewing Your Calendars and Events ....................................................................78

Creating an Event ................................................................................................79

Editing or Deleting an Event ................................................................................. 80

Changing Calendar Settings ................................................................................80

7

Google+ ......................................................................................................81

Organizing Your Contacts ....................................................................................81

Getting Updates ...................................................................................................81

Chatting With Contacts ........................................................................................82

Checking Photos ..................................................................................................82

Checking and Managing Your Prole ...................................................................82

Other Features .....................................................................................................83

Browser ......................................................................................................84

Opening the Browser ...........................................................................................84

Working With an Opened Page ............................................................................ 85

Using Multiple Browser Tabs ................................................................................ 86

Downloading Files ................................................................................................ 87

Using Bookmarks .................................................................................................87

Viewing Your Browsing History ............................................................................88

Changing Browser Settings .................................................................................. 88

Maps ...........................................................................................................89

Activating Location Services ................................................................................89

Getting Your Location ........................................................................................... 89

Searching for a Location ......................................................................................89

Getting Directions to Your Destination .................................................................90

Google Now and Search ...........................................................................91

Enabling Google Now ..........................................................................................91

Searching With Text .............................................................................................91

8

Searching by Speaking ........................................................................................92

Changing Search Settings ...................................................................................92

Camera .......................................................................................................93

Capturing a Photo ................................................................................................93

Customizing Camera Settings .............................................................................. 94

Recording a Video ................................................................................................ 95

Customizing Camcorder Settings ......................................................................... 96

Gallery ........................................................................................................97

Opening Gallery ...................................................................................................97

Working With Albums ........................................................................................... 97

Working With Pictures .......................................................................................... 97

Working With Videos ............................................................................................ 99

Music ........................................................................................................100

Copying Music Files to Your Phone ...................................................................100

Viewing Your Music Library ................................................................................100

Playing Music .....................................................................................................101

Managing Playlists .............................................................................................102

Play Music ................................................................................................ 104

Playing Your Music ............................................................................................. 104

Managing Playlists .............................................................................................106

Video Player ............................................................................................. 107

Opening the Video Library .................................................................................107

Playing and Controlling Videos ..........................................................................107

9

Managing Video Files ......................................................................................... 107

Sound Recorder .......................................................................................109

Recording a Voice Memo ................................................................................... 109

Playing a Voice Memo ........................................................................................ 109

More Apps ................................................................................................ 110

Clock .................................................................................................................. 110

Calculator ............................................................................................................111

Chrome ...............................................................................................................111

Downloads ..........................................................................................................111

File Manager ...................................................................................................... 112

News and Weather ............................................................................................. 112

NotePad ............................................................................................................. 112

Play Magazines .................................................................................................. 113

Task Manager ..................................................................................................... 113

YouTube ............................................................................................................. 113

Play Store ................................................................................................. 114

Browsing and Searching for Apps ...................................................................... 114

Downloading and Installing Apps ....................................................................... 114

Creating a Google Wallet Account ..................................................................... 115

Requesting a Refund for a Paid App .................................................................. 115

Managing Your Downloads ................................................................................ 116

Settings ....................................................................................................117

General Settings ................................................................................................ 117

10

Wireless & Networks .......................................................................................... 119

Device ................................................................................................................120

Personal .............................................................................................................121

ACCOUNTS ......................................................................................................123

System ...............................................................................................................123

Troubleshooting ......................................................................................124

For Your Safety ........................................................................................129

General Safety ...................................................................................................129

Distraction ..........................................................................................................130

Product Handling ................................................................................................ 130

Electrical Safety .................................................................................................134

Radio Frequency Interference ............................................................................ 135

Explosive Environments ..................................................................................... 136

Radio Frequency (RF) Energy ........................................................................... 137

FCC Compliance ................................................................................................ 138

Hearing Aid Compatibility (HAC) regulations for Mobile phones ........................ 139

CTIA Requirements ............................................................................................ 141

Legal .........................................................................................................143

Approved Firmware Versions ............................................................................. 143

Information About Safeguarding Handsets ........................................................143

Emergency Dialing .............................................................................................144

Additional Information ........................................................................................144

11

Getting Started

Getting to Know Your Phone

Indicator

Volume keys

Sensor Power key

Back key

Menu key

Home key

12

Headset jack

Flash

microSDHC

card slot

Camera

Speaker

Charger /USB jack

13

Knowing the Keys

Key Function

• Press and hold to turn on your phone.

• Press and hold to restart your phone, turn on or off Airplane

Power Key

Home Key

Menu Key Touch to get the options for the current screen.

Back Key Touch to go to the previous screen.

Volume Keys Press or hold to turn the volume up or down.

mode, enable silent mode, vibration mode or sound, or to

power off your phone.

• Press to switch your phone to Sleep mode.

• Press to wake up your phone.

• Touch to return to the Home Screen from any application or

screen.

• Touch and hold to use Google search.

• Touch twice to see recently used applications.

Installing the SIM Card, microSDHC Card, and Battery

Switch off your phone before installing or replacing the battery or the SIM card. The

microSDHC card (sold separately) can be installed and removed while the phone is

turned on. Unmount the microSDHC card before removing it.

14

1. Remove the back cover.

2. Lift the rubber stopper, then insert SIM card into SIM slot.

15

3. The microSDHC card can be installed and removed while the phone is turned on.

Unmount the microSDHC card before removing it.

NOTE: microSDHC logo is a trademark of SD-3C, LLC.

4. Insert the battery by aligning the metal contacts on the battery with the metal

contacts in the battery compartment. Gently push down on the battery until it

clicks into place.

5. Press the cover gently back into place until you hear a click.

16

Charging the Battery

When you get your new phone, you’ll need to charge the battery.

If the battery is low, there will be a pop-up message on the screen. As you charge

your phone, the screen will tell you the exact battery level each time you wake up

your phone.

WARNING! Use only T-mobile approved chargers and cables. The use of unapproved

accessories could damage your phone or cause the battery to explode.

1. Connect the adapter to the charging jack. Ensure that the adapter is inserted with

the correct orientation. Do not force the connector into the charging jack.

2. Connect the charger to a standard AC wall outlet. If the phone is on, you’ll see a

charging icon, such as or , appear on the status bar.

3. Disconnect the charger when the battery is fully charged.

17

Powering On/Off

Make sure the SIM card is in your device and the battery is charged.

• Press and hold the Power Key to turn on your phone.

• To turn it off, press and hold the Power Key to open the options menu. Touch

Power off and then touch OK.

Locking/Unlocking the Screen and Keys

Your phone allows you to quickly lock the screen and keys (put the phone to sleep

mode) when not in use, and to turn the screen back on and unlock it when you need

it.

To lock the screen and keys:

To quickly turn the screen off and lock the keys, press the Power Key.

NOTE: To save battery power, the phone automatically turns off the screen after a

certain period of time when you leave it idle. You will still be able to receive messages

and calls while the phone screen is off.

To unlock the screen and keys:

1. Press the Power Key to turn the screen on.

2. Touch and hold

NOTE: If you have set an unlock pattern, PIN or password for your phone (see

chapter Personalizing – Protecting Your Phone With Screen Locks), you’ll need to

draw the pattern or enter the PIN/password to unlock your screen.

at the center of the screen.

18

Using the Touch Screen

Your phone’s to uch scre en le ts yo u control actions through a variety of touch

gestures.

• Touch

When you want to type using the onscreen keyboard, select onscreen items such

as application and settings icons, or press onscreen buttons, simply touch them

with your nger.

• Touch and Hold

To open the available options for an item (for example, a message or link in a

Web page), touch and hold the item.

• Swipe or Slide

To swipe or slide means to quickly drag your finger vertically or horizontally

across the screen.

• Drag

To drag, press and hold your nger with some pressure before you start to move

your nger. While dragging, do not release your nger until you have reached the

target position.

• Pinch

In some apps (such as Maps, Browser, and Gallery), you can zoom in and out by

placing two ngers on the screen at once and pinching them together (to zoom

out) or spreading them apart (to zoom in).

• Rotate the screen

For most screens, you can automatically change the screen orientation from

portrait to landscape by turning the phone sideways.

19

Getting to Know the Home Screen

The home screen is the starting point for your phone’s applications, functions, and

menus. You can customize your home screen by adding application icons, shortcuts,

folders, widgets, and more. Your home screen extends beyond the initial screen.

Swipe the screen left or right to display additional screens.

Status & Notications

Google Search

Shortcuts

Phone

People

All apps

Chrome

Messaging

20

Personalizing

Changing the System Language

1. Touch the Home Key > Menu Key > System settings > Language & input >

Language.

2. Select the language you need.

Setting the Date and Time

1. Touch the Home Key > Menu Key > System settings > Date & time.

2. Uncheck Automatic date & time and Automatic time zone if you want to set the

date, time and time zone by yourself.

3. Set the date, time, time zone, and time/date format.

Changing Ringtone and Notication Sound

You can customize the default ringtone for incoming calls and default notification

sound quickly.

1. Touch the Home Key > Menu Key > System settings > Sound.

2. Touch Phone ringtone or Default notication sound.

3. Scroll through the ringtone list and select the ringtone you want to use.

4. Touch OK.

TIP: See chapter People – Editing Contacts – Set a Ringtone for a Contact for how to

assign a special ringtone to an individual contact.

21

Turning On/Off Touch Sounds

1. Touch the Home Key > Menu Key > System settings > Sound.

2. Check or uncheck Touch sounds.

Adjusting Volumes

1. Touch the Home Key > Menu Key > System settings > Sound > Volumes.

2. Adjust the volume for music, video, games, and other media, the ringtone and

notication volume, and the alarm volume.

3. Touch OK to save.

TIP: You can adjust the media volume when a media application is in use by pressing

the Volume Up/Down Key. If no media application is active, press the Volume Up/

Down Key to adjust ringtone volume (or the earpiece volume during a call).

Switching to Silent Mode

You can set the phone to silent mode by using one of the following methods.

• Press and hold the

to enable silent mode with vibration, or touch to disable silent mode.

• Keep pressing the

When the icon appears in the status bar, the phone is set to silent mode

with vibration. When the icon appears in the status bar, the phone is in silent

mode.

• Touch the Home Key > Menu Key > System settings > Sound > Silent mode,

and touch Vibrate or Mute.

Power Key and then touch to enable silent mode, touch

Volume Down Key when no media application is active.

22

Applying New Wallpapers

You can set the wallpaper for the Home Screen or Lock Screen.

1. Touch the Home Key > Menu Key > Wallpaper.

2. Touch Home or Lock screen.

3. Select a wallpaper source from Gallery, Live Wallpapers, or Wallpapers and

choose the image or animation you want to use as the wallpaper. Some cropping

may be needed for Gallery images.

4. Drag the outline to resize the image and touch OK (for Gallery images), or touch

Set wallpaper.

NOTE: Live Wallpapers are not available for the Lock Screen.

Changing Screen Brightness

1. Touch the Home Key > Menu Key > System settings > Display > Brightness.

2. Touch AUTO to make the phone adjust the screen brightness automatically, or

adjust the brightness manually.

Protecting Your Phone With Screen Locks

You can protect your phone by creating a screen lock. When enabled, you need to

touch and hold certain icon, draw a pattern or enter a numeric PIN or password to

unlock the phone’s screen and keys.

1. Touch the Home Key > Menu Key > System settings > Security.

2. Touch Screen lock.

3. Touch Long press, Pattern, PIN or Password.

23

u

Touch Long press to enable screen lock and allow unlock with a ‘touch and

hold’ gesture. You can unlock the screen by touching and holding on the

display.

u

If you touch Pattern, you’re guided to create a pattern you must draw to

unlock the screen. The rst time you do this, a short tutorial about creating an

unlock pattern appears. Then you’re prompted to draw and redraw your own

pattern.

u

If you touch PIN or Password, you’re prompted to set a numeric PIN or a

password you must enter to unlock your screen.

The next time you turn on your phone or wake up the screen, you must draw your

unlock pattern or enter your PIN or password to unlock it.

IMPORTANT: Screen lock options are listed in the approximate order of the strength

of their security, starting with None and Long press, which provide no security.

A pattern provides minimal security, although it can be more convenient than the

stronger options.

Protecting Your Phone With Encryption

You can encrypt all the data on your phone: Google Accounts, application data, music

and other media, downloaded information, and so on. If you do, you must enter a

numeric PIN or password each time you power on your phone.

WARNING! Encryption is irreversible. The only way to revert to an unencrypted

phone is to perform a factory data reset, which erases all your data.

Encryption provides additional protection in case your phone is stolen, and may be

required or recommended in some organizations. Consult your system administrator

24

before turning it on. In many cases the PIN or password you set for encryption is

controlled by the system administrator.

Before turning on encryption, prepare as follows:

1. Set a lock screen PIN or password.

2. Charge the battery.

3. Keep the phone connected to the charger.

4. Schedule an hour or more for the encryption process: you must not interrupt it or

you will lose some or all of your data.

When you're ready to turn on encryption:

5. Touch the Home Key > Menu Key > System settings > Security > Encrypt

phone.

6. Read the information about encryption carefully.

The Encrypt phone button is dimmed if your battery's not charged or your

phone's not plugged in.

If you change your mind about encrypting your phone, touch the Back Key.

WARNING! If you interrupt the encryption process, you will lose data.

7. Touch Encrypt phone.

8. Enter your lock screen PIN or password and touch Next.

9. Touch Encrypt phone again.

The encryption process starts and displays its progress. Encryption can take an hour

or more, during which time your phone may restart several times.

When encryption is completed, you're prompted to enter your PIN or password.

Subsequently, you must enter your PIN or password each time you power on your

phone, to decrypt it.

25

Knowing the Basics

Monitoring the Phone Status

The status bar at the top of the home screen provides phone and service status icons

on the right side. Below are some of the icons you may see.

GPRS connected No signal

EDGE connected Signal strength

3G connected Mobile data in use

HSPA connected No SIM card installed

4G connected Alarm set

Flight mode Ringer off

Battery dead Vibrate mode

Battery low Bluetooth on

/ Battery charging Connected to a Wi-Fi network

Battery partially drained Wi-Fi in use

26

Battery full Wired headset connected

Managing Notications

Notication Icons

The status bar at the top of the home screen provides notication icons on the left.

Below are some of the icons you may see.

New SMS Upcoming event

New MMS New Wi-Fi network detected

New Email New Gmail message

Problem with SMS/MMS

delivery

Missed call Sending data

Call in progress USB tethering is on

Downloading data

USB connected

/ Song is playing GPS on

27

Portable Wi-Fi hotspot or Wi-

Fi direct is on

Open/Close the Notication Panel

Notications report the arrival of new message, calendar events, and alarms, as well

as ongoing events, such as when you've congured your phone as a Wi-Fi hotspot.

You can open the notication panel to view the details of notications.

• To open the notication panel, swipe your nger down from the top of the screen.

• To close the notication panel, swipe your nger up from the bottom of the screen

or touch the Back Key.

Respond to or Remove a Notication

In the notication panel, you can respond to a notication or remove the notications.

• To respond to a notication, just touch it.

• To remove a notication, swipe it left or right.

• To remove all notications, touch

• Mo st apps tha t se nd notifi ca tions, su ch as Gmail and Goo gle Tal k, have

notication settings that you can adjust.

TIP: In the notication panel, touch at the top of notications list to get to the quick

settings menu quickly.

in the top.

Managing Shortcuts and Widgets

Add Shortcuts and Widgets

1. Touch the Home Key > .

2. Touch

3. Touch and hold a shortcut or widget and drag it to the Home Screen.

APPS or WIDGETS to view the available shortcuts and widgets.

28