welcome
user guide
CJB32J2ALAAB
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T-MOBILE® 768TM1830
BC
TABLE OF CONTENTS
Support .................................................. 1
Service Activation .................................. 2
Phone Overview ....................................3
SIM Card ...............................................4
Memory Card ........................................6
Battery ................................................... 7
Power..................................................... 7
Home Screen ........................................8
Calls....................................................... 9
Volume & Ringtone .............................10
Contacts .............................................. 11
Text Entry ............................................. 12
Text Messaging ................................... 13
Web Browsing ..................................... 15
®
Bluetooth
.......................................... 15
TTY ...................................................... 16
Accessories ......................................... 18
Caring For Your Phone ........................ 19
Safety Tips ...........................................20
Emergency Dialing .............................. 21
Additional Information ......................... 22
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SUPPORT
This guide provides you with the information
you need to get started.
For more information and additional
support, please visit www.t-mobile.com/
support where you can:
Q
Register at my.t-mobile.com to check
your minutes, pay your bill, upgrade
your phone, and change your rate plan.
Q
Review your phone’s User Manual
and troubleshooting FAQs.
Q
View the latest troubleshooting
solutions in the Support Forums
or ask a question of your own.
SERVICE ACTIVATION
If you are a new T-Mobile® customer
and your service has not yet been
activated, simply call Customer Care at
1-800-937-8997 and a T-Mobile Activations
representative will assist you.
You will need the following information
when activating service:
Q
Your Service Agreement and the
agent code on your Agreement
Q
Your name, home address, home
phone number, and billing address
Note: For business and government accounts,
please provide the organization’s name,
address, and tax ID.
Q
Your Social Security number, current
driver’s license number, and date
of birth for credit check purposes
Q
Your choice of T-Mobile rate plan and
services (see www.t-mobile.com
for latest plan information)
Q
Your SIM serial number and
IMEI number (located on
the box barcode label)
By activating service, you acknowledge that you have read,
understand, and agree to be bound by each of T-Mobile’s
Terms and Conditions, and by your Service Agreement.
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PHONE OVERVIEW SIM CARD
Push SIM from
back to detach
The SIM (Subscriber Identity Module)
card identifi es your phone to the wireless
network. You cannot make or receive
phone calls or browse the Internet without a
Status bar
Status bar
properly installed SIM card.
Install the SIM card
Widget bar
1. Detach the
SIM card
from its
packaging.
Left Soft key
Headset Jack
Camera key
Right Soft key
End key
2. Pull the back cover up and
away from the phone.
3. Lift the battery and remove it
Send key
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Micro-USB/
Charging Port
from the battery compartment.
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4. To insert the SIM card, push the
metal SIM card door in the direction
shown below until it clicks and
then raise the door to open.
MEMORY CARD
Install a memory card to add extra storage
space for your music, pictures, videos,
and more. Memory card sold seperately.
Install a memory card
1. Pull the back cover up and
away from the phone.
2. Lift the battery and remove it
from the battery compartment.
5. Insert the battery by lining up the
contacts on the battery with the
ones in the battery compartment
and lower the battery into place.
6. Replace the back cover.
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3. Slide the memory card into place
with the gold contacts facing down
until the card clicks into place.
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BATTERY
To optimize battery performance, be sure to
fully charge your phone before using it for
the fi rst time.
Charge the battery
1. Insert the small end of the
charging cable into the charging
port on the phone, as shown.
2. Plug the other end of the charging
cable into a power outlet.
POWER
To turn the power on or off, press and hold
the red End key.
HOME SCREEN
Your Home screen displays important
information about your phone.
Status bar
The Status bar appears at the top of your
Home screen. Icons indicating your phone’s
status appear on the Status bar.
Shortcuts bar
The Shortcuts bar gives you quick access to
the applications you use the most.
Press the Navigation key left or right to
access shortcuts on the Shortcuts bar.
Edit the Shortcuts bar
1. From the Home screen, select Menu.
2. Select Settings.
3. Select Phone settings.
4. Select Shortcut bar.
5. Select Display to hide the
schortcuts bar, if desired.
6. Select Edit shortcuts.
7. Select the desired shortcuts.
8. Select Save.
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CALLS
Make and end calls
Enter the phone number you want to call
and press the green Send key.
To end a call, press the red End key.
Answer calls
To answer a call, press the green
Send key.
VOICEMAIL
Set up voicemail
1. Touch and hold 1 to call voicemail.
2. Follow the prompts to set up
your voicemail account.
Reset voicemail password
You can reset your voicemail password to
the last four digits of your phone number.
1. Enter #793#.
2. Press the green Send key.
3. Select OK.
VOLUME & RINGTONE
Adjust in-call volume
While on a call, press the Navigation
key up or down.
Set call ringtone and volume
1. From the Home screen, select Menu.
2. Select Settings, then Profi les.
3. Select the Profi le you want to use.
4. Select Options.
5. Select Customize.
6. Select Ringtone.
7. Select the desired ringtone.
8. Select Save.
Set volume level
1. From the Home screen, select Menu.
2. Select Settings, then Profi les.
3. Select the Profi le you want to use.
4. Select Options.
5. Select Customize.
6. Select Volume.
7. Press the Navigation key up or
down to the desired volume level.
8. Select Save.
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Set notifi cation sound
1. From the Home screen, select Menu.
2. Select Settings, then Profi les.
3. Select the Profi le you want to use.
4. Select Options.
5. Select Customize.
6. Select Message beep.
7. Select the desired notifi cation sound.
8. Select Save.
CONTACTS
Add a new contact
1. From the Home screen,
select Contacts.
2. Select Add New Contact.
3. Enter the fi rst name of the contact.
4. Enter the last name of the contact.
5. Enter the contact’s phone number.
6. Select Options.
7. Select Save.
8. Select Yes to confi rm.
Call a contact from the call log
1. Press the green Send key.
2. Scroll to the contact you want to call.
3. Press the green Send key.
Call a contact from the contacts list
1. From the Home screen,
select Contacts.
2. Scroll to the contact you want to call.
3. Press the green Send key.
TEXT ENTRY
The alphanumeric keyboard allows you to
enter text using these methods:
Q
ABC
Use this mode to enter words by
pressing the number keys until
the desired letters displays. For
example, to type RUN, press
the 7 key three times, the 8 key
twice, and the 6 key twice.
Q
Smart mode
This mode predicts words
as you type. For example, to
enter RUN, press 7, 8, 6.
Q
Numbers
Use this mode to enter
numbers by pressing a single
key for each number.
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Q
Symbols
Use this mode to enter symbols
and special characters.
Switch between text entry modes
1. While in a text entry screen,
select Options.
2. Select Input mode.
3. Scroll to and select the
desired text entry mode.
TEXT MESSAGING
Use the messaging feature to send and
receive text (SMS) and multimedia (MMS)
messages.
Send text messages to new contacts
1. From the Home screen, select Menu.
2. Select Messaging.
3. Select SMS/MMS.
4. Select New message.
5. Enter the phone number.
6. Scroll down to the message fi eld.
7. Enter your message.
8. Select Options.
9. Select Send.
Send text messages to saved contacts
1. From the Home screen,
select Contacts.
2. Scroll to the contact you
want to message.
3. Select Options.
4. Select Send message.
5. Scroll down to the message fi eld
and enter your message.
6. Select Options.
7. Select Send.
Read text messages
1. From the Home screen, select Menu.
2. Select Messaging.
3. Scroll to and select the
message thread containing the
message you want to read.
4. Scroll to the message you want to read.
Delete text messages
1. From the Home screen, select Menu.
2. Select Messaging.
3. Scroll to and select the message
thread containing the message
you want to delete.
4. Scroll to the message
you want to delete.
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5. Select Options.
6. Select Delete or Delete all.
7. Select Ye s.
WEB BROWSING
Visit a Web site
1. From the Home screen, select Menu.
2. Select MobileLife®.
3. Select Options.
4. Select Go to URL.
5. Enter the Web address for
the site you want to visit.
6. Select Options.
7. Select Go to.
BLUETOOTH®
Your phone comes with Bluetooth
connectivity, a wireless technology that
enables a data connection between your
phone and a Bluetooth headset or other
Bluetooth device (sold separately).
Prepare Bluetooth headset
Make sure your Bluetooth headset is fully
charged and in pairing mode. Refer to the
headset’s user manual for more information.
Turn on Bluetooth and pair with a
headset
1. From the Home screen, select Menu.
2. Select Tools, then Bluetooth.
3. Select Power. A Bluetooth icon
will appear on the Status bar
when the feature is active.
4. Select Device list.
5. Select Search.
6. Scroll to the desired headset.
7. Select Pair.
8. Select Ye s.
9. Select Ye s to always accept pairing
with this device, if desired.
TTY
Your phone is compatible with select TTY
(Text Teletype) devices that allow people
who are deaf, hard of hearing, or who
have speech or language disabilities to
communicate by telephone.
Notice
You’ll need a cable/adapter to connect the
TTY device to your phone’s headset jack.
Please check with the manufacturer of the
TTY device to ensure that it is compatible
with digital cell phones.
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TTY connection
1. Press Menu > Settings >
Text Phone > Settings.
2. Select the desired TTY mode setting.
Q
TTY Device: select the TTY
device to connect.
Q
TTY HCO (Hearing-Carry-Over):
type text on the TTY device
and listen to voice replies on
your phone’s speaker.
Q
TTY VCO (Voice-Carry-Over):
speak into your phone and read
text replies on the TTY device.
Q
Manual Connect: search and
select the TTY device to connect.
Q
Auto Connect: auto-connect
to the last-connected TTY
device when powered up.
ACCESSORIES
Whether you want a fashionable carrying
case, a Bluetooth headset, a charger, or
you just want to browse for fun extras,
T-Mobile is the place to shop for all your
phone accessories. Here are a few
examples…
Carrying Case Bluetooth headset
To purchase accessories for your phone, visit
T-Mobile.com, call 1.800.204.2449, or visit your
nearest T-Mobile store.
Accessory selection subject to change; supplies may be
limited and may vary by location.
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CARING FOR YOUR PHONE
SAFETY TIPS
Make it last
Your phone is a complex electronic device;
think of it as a mini-computer. Here are a
few tips to help you extend the life of your
new phone.
Do not get your phone wet. Even a small
amount of moisture can damage your
phone and accessories.
Protect your phone’s screen. Your phone’s
screen is delicate. Guard against scratches
by using a screen protector or a protective
case.
Use the original manufacturer’s batteries
and accessories. Non-approved batteries
and accessories can harm you and damage
your phone.
Do not use damaged accessories. If your
charger or any other accessory is damaged,
replace it or take it to a qualifi ed service
dealer. Do not attempt to charge your phone
if the charger has been dropped, received
a sharp blow, or has been otherwise
damaged; doing so may damage your
phone.
Consider device compatibility
If you have a pacemaker or a hearing aid,
check with your doctor to make sure it’s
safe for you to use a cell phone. In some
cases, cellular radio frequencies can
disrupt the performance of other electronic
equipment. If you have questions about the
interaction between your phone and any
other piece of electronic equipment, ask the
equipment manufacturer.
Drive safely
T-Mobile encourages you to use your phone
in a safe and sensible manner while driving.
Here are a few safety tips:
Q
Assess road conditions before
answering your phone. Your safety
is more important than any call.
Q
Prepare your hands-free headset,
if you have one, or turn on your
speakerphone, before you
start moving.
Q Pre-program frequently used
numbers into your phone for
easy, one-touch dialing.
2019
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Q Keep your phone close. If it rings
and you discover it’s in the back
seat, do NOT crawl over the seat
to answer it while driving.
Q Remember that laws prohibiting or
restricting the use of a cell phone
while driving may apply in your area.
EMERGENCY DIALING
Although all phones are equipped with 9-1-1
emergency calling capabilities, this phone
may or may not permit its location to be
approximated during a 9-1-1 call.*
*Availability of this feature depends on upgrades to the
(a) wireless network and (b) 9-1-1 calling system that
are required to be installed by the local 9-1-1 response
agency or public safety answering point (PSAP); these
upgrades may not be available everywhere within our
wireless coverage area or your roaming area. This
approximation of the phone’s location and the transmittal
of location information are subject to emergency situations,
transmission limits, network problems/limitations,
interconnecting carrier problems, your phone, buildings/
tunnels, signal strength and atmospheric/topographical
conditions, and may be curtailed, interrupted, dropped, or
refused. The phone’s approximate location is transmitted
to the local 9-1-1 response agency or PSAP while the call
is in progress; this approximation is intended solely to
aid the PSAP in dispatching emergency assistance or to
limit the search area for emergency services personnel.
You should not rely solely on a mobile phone for essential
communications (such as a medical or other emergency).
Please see T-Mobile’s Terms and Conditions, and Privacy
Policy for additional service restrictions and details.
ADDITIONAL INFORMATION
Use of some features or services may incur
separate, additional charges and/or require a
qualifying rate plan.
Messaging/Data: You will be charged for
all data and messages sent by or to you
through the network, regardless of whether or
not data or message is received. Character
length/fi le size of messages/attachments
may be limited. T-Mobile is not liable for
content of messages/attachments or for any
failures, delays, or errors in any T-Mobile
generated alerts or notifi cations. Your data
session, plan, or service may be slowed,
suspended, terminated, or restricted if you
use your service in a way that interferes with
or impacts our network or ability to provide
quality service to other users, if you roam for
a signifi cant portion of your usage, or if you
use a disproportionate amount of bandwidth
during a billing cycle. You may not use your
plan or device for prohibited uses.
Hearing Aid Compatibility: This phone has
been tested and rated for use with hearing
aids for some of the wireless technologies
that it uses. However, there may be some
newer wireless technologies used in this
phone that have not been tested yet for use
with hearing aids. It is important to try the
different features of this phone thoroughly
and in different locations, using your hearing
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aid or cochlear implant, to determine if you
hear any interfering noise. Consult your
service provider or the manufacturer of
this phone for information on hearing aid
compatibility. If you have questions about
return or exchange policies, consult your
service provider or phone retailer.
Devices and screen images are simulated.
See brochures and the Terms and
Conditions (including arbitration
provision) at T-Mobile.com, for rate plan
information, charges for features and
services, and restrictions and details.
The Bluetooth® word mark and logo are
owned by Bluetooth SIG, Inc. and are used
by T-Mobile under license. T-Mobile and the
magenta color are registered trademarks
of Deutsche Telekom AG. MobileLife is a
registered trademark of T-Mobile USA, Inc.
©2012 T-Mobile USA, Inc.
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