Safety and Use .......................................................48
SUPPORT
This guide provides you with the information you
need to get started.
For more information and additional support, please
visit www.t-mobile.com/support where you can:
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Register at my.t-mobile.com to check
your minutes, pay your bill, upgrade your
phone, and change your rate plan.
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Review your phone’s User Manual
and troubleshooting FAQs.
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View the latest troubleshooting solutions in the
Suppor t Forums or ask a question of your own.
SERVICE ACTIVATION
If you are a new T-Mobile® customer
and your service has not yet been
activated, simply call Customer Care at
1-800-937-8997 and a T-Mobile Activations
representative will assist you.
You will need the following information
when activating service:
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Your Service Agreement and the
agent code on your Agreement
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Your name, home address, home
phone number, and billing address
Note: For business and government accounts,
please provide the organization’s name,
address, and tax ID.
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Your Social Security number, current
driver’s license number, and date of
birth for credit check purposes
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Your choice of T-Mobile rate plan and
services (see www.t-mobile.com
for latest plan information)
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Your SIM serial number and IMEI number
(located on the box barcode label)
By activating service, you acknowledge that you have read,
understand, and agree to be bound by each of T-Mobile’s Terms and
Conditions, and by your Service Agreement.
21
PHONE OVERVIEW
Headset connector
Touch
screen
Back key
Home key
Menu key
Micro-USB Connector
Front
camera
Camera
Volume up
Volume
down
Power key
SIM CARD
The SIM (Subscriber Identity Module) card identifies
your phone to the wireless network. You cannot make
or receive phone calls or browse the Internet without
a properly installed SIM card.
43
Installing SIM card
1. Detach the SIM card from its packaging.
3. Insert SIM card into SIM slot located on right
side of phone. Ensure SIM gold contacts
are facing phone when inserting card.
2. Power off your phone and remove
back cover by pulling cover up.
4. Reattach back cover to phone
and power phone on.
65
MEMORY CARD
Memory cards add extra storage space for your
music, pictures, videos, and more. This phone uses
a microSD memory card size. Memory card sold
separately.
Installing memory card
1.
Power off your phone, remove back cover by pulling
cover up and remove battery.
2. Locate the microSD card slot located above top
right corner of battery compartment.
3. Insert the microSD card into the microSD slot with
the gold contacts facing downward and gently push
in microSD card until it locks into slot.
4. Reinsert battery into battery compartment until
locked in position, then reattach the battery cover.
BATTERY
To optimize battery performance, be sure to fully
charge your phone before using it for the first time.
Charging battery
1. Insert the small end of the charging cable
into the phone micro-USB connector
located on bottom of phone, as shown.
2. Plug the other end of the charging
cable into provided charger, connect
charger to power outlet.
POWER
To turn the power on or off, press and hold the power
key located on right side of phone.
87
HOME SCREEN
You can bring all the items (applications, shortcuts,
folders and widgets) you love or use most frequently
to your Home screen for quick access. Touch the
Home key to get instant access to the Home screen.
Status bar
• Status/Notification indicators
Home screen is provided in an extended format to
allow more space for adding applications, shortcuts
etc. Slide all Home screens horizontally left and right
to get a complete view of the Home screens. The
white squares at the lower part of the screen indicate
which screen you are viewing.
Add additional home screens by touching Menu key
and selecting Manage Home Screens.
Touch and drag d own to open
•
the notifications panel.
Search bar
• Touch to enter t ext
search screen.
• Touch to enter v oice
search screen.
Swipe main home screen left and right
to view additional home screens.
Favorite applications tray
•
Touch to enter the applications.
•
Touch and hold to move or
change applications.
Applications icon
•
Touch to open applications menu.
Status bar
The Status bar appears at the top of your Home
screen. Icons indicating your phone’s status and new
notification alerts appear in the Status bar.
Notifications panel
To open the Notifications panel, touch and drag the
Status bar down.
Applications menu
To access all Applications from the Home screen, tap
the Applications icon .
Swipe left or right through the menu screens to view
all applications. As you download new applications,
they will appear in the Applications menu in
alphabetical order.
109
Unlock the screen
Press the Power key once to light up the screen, slide
the screen to the right, draw the unlock pattern you
have created or enter PIN or password to unlock the
screen.
Add items to the Home screen
1. Swipe left or right to the desired Home screen.
2. Tap the Applications icon to access the
Applications menu.
3. Touch and hold the desired item, and then drag it
to a blank area on the Home screen.
Move and delete items
Touch and hold the item you want to move or delete
and then drag it to another location or to the Trash
can icon at the top of the screen.
CALLS
Placing a call
You can easily launch a call using Phone. Touch
from Favorite applications tray or from Applications
menu.
Touch and
hold to access
voicemail
Touch to hide or
show Keypa d
Touch to add
a new cont act
to Contacts
Change Home screen wallpaper
1. Touch Menu key on the Home screen , then select
Wallpaper.
2. Tap Gallery, Homescreen wallpapers, Live
wallpapers, Lock screen wallpapers or Photos.
3. Tap the desired image.
4. Touch Set Wallpaper. If a picture is selected from
Gallery, you will be prompted to crop picture, once
cropping is complete select OK to set as wallpaper.
Enter the desired number directly into Keypad, then
touch to place call. If you make a mistake, you can
delete the incorrect digit(s) by touching .
To select phone number from contacts list, touch
Contacts tab and select preferred contact, then
touch next to preferred contact number to place
call.
1211
To hang up a call, touch end call icon.
To save a phone number that has been recently
dialed, touch the default image by phone number
record. You will be prompted to “Add to contacts?”
select OK and then touch CREATE NEW CONTACT
at bottom of screen.
International call
To dial an international call, touch and hold to enter
“+”, then enter the international country prefix followed
by the full phone number and finally touch .
Emergency call
If your phone has network coverage, dial emergency
number and touch to make an emergency call.
This works even without a SIM card and without
typing the PIN code.
Answering or rejecting a call
When you receive a call, touch and hold .
• Slide to green icon rightward to answer;
• Slide to red icon leftward to reject;
• Slide to icon upward to reject a call and send a
preset text message.
To mute incoming calls, press the Volume up/down
key or make the phone facing down.
1413
T-MOBILE NAME ID
T-Mobile Name ID identifies callers, displaying Name,
City and State even if the caller is not in your contacts
list. It is an optional add-on feature that can be
purchased directly from your phone for an additional
monthly charge. A one time 10 day trial is included
with the phone.
1. From the Applications menu, tap .
2. Choose an on-screen option.
To enable Wi-Fi Calling
1. From the Home screen, touch
Applications icon .
2. Select Settings , then More….
3. Toggle Wi-Fi Calling button to right On
position, bar will light up in yellow.
To disable Wi-Fi Calling
WI-FI CALLING
Wi-Fi Calling can improve your coverage and allows
you to make phone calls and send messages over
a Wi-Fi network (when a Wi-Fi network is available).
Please check your rate plan to determine if Wi-Fi
Calling minutes count towards your cellular calling
minutes or not. To use Wi-Fi Calling please use the
SIM card shipped with your device. A different SIM
card may not work with the Wi-Fi Calling feature. You
must have a 911 emergency address registered with
your account. Log into your account at www.t-mobile.
com. Go to your profile and click Customer Info to
register your address.
Please note: Corporate accounts may require
administrator assistance for 911 Address.
1. From the Home screen, touch
Applications icon .
2. Select Settings , then More….
3. Toggle Wi-Fi Calling button to left Off
position, bar will display in gray.
To change the connection preference for
Wi-Fi Calling
1 From the Home screen, touch
Applications icon .
2. Select Settings , then More….
3 Select Wi-Fi Calling, then select
Connection Preferences.
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