GENERAL PRECAUTIONS FOR SINGLE AND DUAL POWER CORD EXTRACTORS:
Single Power Cord Extractors
Make sure the extractor is plugged into an electrical outlet with the same voltage as shown on the extractors
Dual Power Cord Extractors
Make sure the power cord is plugged into an electrical outlet with the appropriate voltage. (As shown on the
extractor). Each power cord must be on separate circuits. To test if the extractor is on two separate circuits press the
“Circuit Test” switch located on the switch plate. If the green light is illuminated it will confirm that the extractor is on
two separate circuits. If the green light is not illuminated this indicates that the extractor is on the same circuit, and
that the user must find an additional circuit to plug the other power cord.
Warning!
This extractor is designed for use on carpet, floor and upholstery applications as per instructions written in this manual.
Any deviation from its proper use or purpose and the consequential damage that may occur is the sole responsibility of
the end user.
Do not attempt to repair the extractor. See your authorized service dealer.
Do not expose extractor to extreme temperatures.
Do not use unauthorized replacement parts.
This extractor was tested before shipping and antifreeze may remain in the plumbing system. The user must flush out
the antifreeze before use. Make sure to use antifreeze if storing the extractor in extremely cold weather.
Page 3
3
TABLE OF CONTENTS
CAUTION2
TABLE OF CONTENTS 3LIMITED WARRANTY4
WARRANTY REGISTRATION 5
Owner’s warranty information
SAFETY INSTRUCTIONS7
EXTRACTOR OVERVIEW8
ASSEMBLY 9
Connect power, Connect hose
OPERATING THE EXTRACTOR: 11
Before operating
Operating
After operating
PREVENTATIVE MAINTENANCE 14
HOW TO: 15
How to open the unit
How to adjust the height of the wheels
How to adjust the motor drive belt
How to use attachment tools How to bleed the system
System without electric instant water heater
System with electric instant water heater
OPTIONS: 19
Chemical feed & Mixing system
Adjustable chemical feed system
Metering tips preset chemical feed system
Electric instant water heater (Inline heater)
Tank heater (bottom mount)
TROUBLESHOOTING:23
Electrical system
Pump system
Vacuum system
Heating system
Page 4
4
LIMITED WARRANTY
All equipment and accessories are thoroughly inspected and tested before leaving the factory. They are warrantied to
be free of defects from workmanship and materials for one year from date of original purchase. (proof of purchase is
required).
Labor: 90 days from initial purchase
Parts: 1 year, excluding normal wear and tear items
Heavy duty fiber composite body: 20 years limited warranty
Polyethylene body: 5 years limited warranty
Should any trouble develop during this period, please contact your dealer or manufacturer to receive a Return
Guarantee Authorization number (RGA #). Return the part or extractor that need to be replaced. If after an inspection
it is determined to be under warranty, the factory will repair or replace (manufacturer’s discretion) the parts or
equipment and return parts or equipment at no charge. Note: Credit, repair or replacement will not be given to any
parts or equipment without the above mentioned RGA#.
Proof of purchase is necessary to establish the date of the original sale. Receipt of purchase or warranty registration
can be used as proof of purchase. It is important to register your purchase by sending the warranty registration form
within 10 days of purchase.
This warranty is in lieu of all other warranties expressed or implied, and no person is authorized to give any other
warranty, assume obligation or liability on the manufacturer’s behalf.
This Warranty does not apply when:
- Repairs that are required because of normal wear and tear
- Repairs have been made or attempted by others
- Items have been abused, misused or improperly maintained
- Modifications or alterations have been made to the equipment
LIMITATION OF REMEDY:
In no event shall seller be liable for any incidental, consequential or special damages of any kind or nature
whatsoever. Including but not limited to lost profits arising from or in anyway connected with this agreement or items
sold hereunder, whether alleged to arise from breach of contract, express or implied warranty, or in tort, including
without limitation, negligence, failure to warn or strict liability.
ENTIRE AGREEMENT / GOVERNING LAW:
This agreement and warranty shall be governed in all respects by the law of the State of Massachusetts. No actions
arriving out of the items sold hereunder or this Agreement may be brought by either party more than two (2) years
after the cause of action occurs. All mediation or litigation will take place in the County of Middlesex in Massachusetts.
Page 5
5
BLANK PAGE
Page 6
6
SAFETY INSTRUCTIONS
WARNING!
When using an electrical appliance, basic precautions should always be followed.
To reduce the risk of fire, electric shock or injury following these tips:
1. Do not leave appliance plugged in. Unplug from outlet when not in use.
2. Electric shock could occur if used outdoors or on wet surfaces.
3. Keep away from children. Extractor is not to be used as a toy.
4. Use only as described in this manual. Use only manufacturer’s recommended parts.
5. Do not use extractor with damaged power cords.
6. Do not abuse the power cord. Do not pull or carry extractor with the power cord. Do not use the power cord
as a handle. Do not close doors on the power cord. Do not pull power cord around sharp edges or corners.
Do not run the extractor over the power cord. Do not keep power cords around heated surfaces.
Do not unplug by pulling on electric power cord. To unplug, grasp the plug, not the electric power cord.
7. Do not handle plug or appliance with wet hands.
8. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair and
anything that may reduce air flow.
9. Keep hair, loose clothing, fingers and all parts of body away from openings and moving parts.
10. Do not pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.
11. Do not use extractors without filters.
12. Turn off all controls before unplugging from electric outlet.
13. Use extra care when cleaning on stairs.
14. Always wear safety equipment and appropriate clothing when operating the extractor.
15. Do not use extractor to pick up flammable or combustible liquids such as gasoline or use in areas where such
items may be present.
16. Connect to a properly grounded electric power outlet only.
17. Do not attempt to service the extractor while appliance is plugged in.
Page 7
7
EXTRACTOR OVERVIEW
Hand grip
& cord winder
Solution tank lid
Wall
protector
Extractor
head
Power head
brush switch
Image 7.1
Spray trigger
Recovery tank lid
Rotary brush
Transport
rear wheels
Middle wheels
Front wheels (adjustable)
Two circuit “TEST SWITCH”
(only with two power cords unit)
Spray trigger
5 Jets
Wheel height
adjustment bolt
Image 7.2
Bottom view
Wet vacuum filter
inside recovery tank
Vacuum
hose
connect
Dirty water
recovery
hose
(vac hose)
Draw latch
Inline filter
(solution)
Solution
output
Image 7.3
Drain connect
Drain hose
A. Electric power cords
(standard model comes
with a single power cord)
B. For a 2-3 stage vacuum motor
unit or with heater, two power
cords are required (optional)
Reset switch
(for units with optional heater)
Vent screen
Image 7.4
Solution filter on
bottom back panel
[Part #: PM10150]
1/4” = TF101050
(complete set)
TF105016
B
TF105020
C
TF105015
D
Image 7.5
Page 8
8
ASSEMBLY
CONNECT ELECTRIC POWER CORD
Protect the ground plug. This plug is to be used with a proper grounding type (three prong) receptacle. Do not break
off or pull out the grounding blade. (see below image)
Image 8.1
Ground blade (DO NOT break off)
Three prong receptacle
IMPORTANT TO KNOW
This unit can operated in two different ways, use it with power head or with an optional
attachment tool and hoses.(see below images)
CONNECT ATTACHMENT HOSE(how to connect optional wand and hoses)
Disconnect the unit vacuum hose from hose connect. (Image 8.2)
The solution hose has a male quick connect on one end and a female quick connect on the other end. (Image 8.3)
- Vacuum hose connection to attachment tool
- Solution hose connection to attachment tool quick connector
- Solution hose line
Connect vacuum hose
Disconnect vacuum
hose from vacuum
hose connect
Optional attachment tool
Image 8.2
to attachment tool
Connect solution hose
to attachment
tool quick connect
Connect vacuum hose
to intake connection
Image 8.3
Connect solution hose
to unit quick connect
Page 9
9
OPERATING THE EXTRACTOR
BEFORE OPERATING:
Read the manual carefully and completely before attempting to operate the extractor. Make sure the unit is plugged
into an electrical outlet with the same voltage as shown on the extractor.
1. When plugging in a dual power cord extractor (see below image 9.1); each power cord should be connected on two
separate circuits. When this is accomplished, a green light will turn on, when the “Circuit Test Switch” is pressed on the
switch plate. If the light does not turn on, this indicates that the unit not connected on two separate circuits and there
is a high risk of a circuit blowout.
2. Always thoroughly pre-vacuum the surface to be cleaned. Using an upright vacuum cleaner (or the extractors dry
vacuum with optional dry attachment).
3. Pre-spray the cleaning area with recommended cleaning solution for the best results.
4. Fill solution tank with clean water.
5. Connect both the vacuum hose and solution hose to the proper connections. See image on “Assembly” page.
6. Make sure the drain hose is closed and the recovery tank lid is secured before turning on the vacuum and pump
switches.
Detail view of
circuit test switch
Image 9.2
B
Two electric power cords must be
connected to two separate circuits.
Image 9.1
Image 9.3
“Circuit test switch” is located next to the green light.
Press the switch button to test the current of the two cords
if the light turns on it means that the cords are on two separate
circuits if the light does not turn on it means that the cords are
on the same circuit.
Page 10
10
OPERATING THE EXTRACTOR
DURING THE OPERATION: using the power head
1. Make sure the recovery hose is connected to the extractor, from the recovery tank connection to the vacuum
connection.
(see below image 10.1)
2. Make sure drain hose is connected (see image 10.1) and recovery tank lid is closed before turning on vacuum
and pump switches. (If left open, there will be no suction)
3. Plug power cord to an electrical outlet.
4. Turn vacuum motor 1 and 2 on.
5. Turn pump on.
6. Turn heaters on. (optional if the unit has heaters otherwise skip to step 6)
7. Turn brush switch on.
8. Activate spray lever as needed.
9. Push the extractor to the desired area without using force.
10. To transport the unit without cleaning (with switches off) to another area, tilt back unit on the rear wheels.
11. Continue using the machine until the water tank is empty and/or the recovery tank is full.
Power head brush switch
Spray lever
Image 10.2
Recovery hose
Image 10.1
Drain hose
Solution tank lid
Recovery tank lid
Image 10.3
Lower extractor
power head
Move Around Position (gently tilt back on the rear wheels)
Cleaning Position (power head touching the floor)
Page 11
11
OPERATING THE EXTRACTOR
Note: In case that foam is detected in the recovery tank and hose, use defoamer to prevent damage to the vacuum motors.
AFTER OPERATING:
1. Turn all the switches off and disconnect the electric power cord from the outlet, then empty out
the recovery tank, pour the dirty water into a bucket or in a proper area. (see below image 11.1)
2. To remove the remaining water from the solution tank, you can use the same vacuum hose in the unit
(see image 11.2) and put it into the solution tank to vacuum out the remaining water.
3. Drain and thoroughly clean the recovery tank. At this point the tank can be rinsed while dumping out the water.
4. The vacuum filter (wet filter) and ball float cage have to be rinsed and cleaned thoroughly when it’s still wet. (see
below image 11.3.) See “Preventative Maintenance” page. Wrap power cords around the handle for storage.
Do not use solution or recovery tanks as storage.
Consult your sales representative for more information on cleaning methods.
Image 11.1
Vacuum hose
Solution tank
Drain hose
Image 11.2
3 ft. to 5 ft. long
vacuum hose
(included)
Image 11.3
Vacuum filter and ball float
cage in the recovery tank
Page 12
12
PREVENTATIVE MAINTENANCE
AFTER EACH USE: CLEAN, LUBRICATE, ETC...
1.Thoroughly clean all equipment and accessories after each use.
a. Rinse solution tank, recovery tank, and hoses with clean water.
b. Flush entire solution system with clean water. This includes all solution hoses and attachment tool.
Do not allow liquid with cleaning chemicals to remain in the equipment.
c. Clean all filters (Image 12.1, 12.2)
2. Lubricate all quick connects as needed.
3. Do not use the same container you use to fill the solution tank to empty the waste tank. This would result in
putting dirt and debris into the solution lines that will block filters, orifices, and generally degrade the systems.
4. Keep equipment out of extreme temperatures. (i.e. Freezing temperatures will make water expand, and will
damage pump, fittings, valves, etc.)
5. Turn off the extractor whenever is not in use. Do not walk away from the extractor while is on.
6. Check for loose or frayed wires.
Image 12.1
Vacuum lter
assembly
Ball float cage
Vacuum filter
[Part #: PM10150]
Image 12.2
Without vacuum
lter
NO VACUUM FILTER INSTALLED
The vacuum lter must be always
clean and in good condition
to protect the vacuum motor.
(See image 12.1)
Serious damage to the vacuum motors
will occur when the vacuum lter is not
installed. (See image 12.2)
Page 13
13
HOW TO OPEN THE UNIT
HOW TO OPEN THE UNIT
1. Release handle from the support lock screw. (Image 13.3)
2. (1) Bring the handle towards the front side of the unit about 90°, (2) bring the handle up about 90°, (3) bring it back
to the starting position to unlock the latch that holds the front side of the power head. (Image 13.2, 13.1)
Image 13.2
3
Support
lock screw
1
Image 13.1
2
Detail view of latch handle
Image 13.3
Latch handle
locked position
Latch handle open position
Page 14
14
HOW TO ADJUST THE MOTOR DRIVE BELT
TO ADJUST THE TENSION AND/OR TO REPLACE THE BELT
1. Place the unit on a flat surface with the back side on the floor, you will be able to see the
bottom part of the unit. (Image 14.1, 14.2)
2. Locate the adjustable bolt, it is located in the brush compartment in the head housing. (Image 14.1, 14.2 )
3. Locate the four bolts that hold the motor in the head housing. (Image 14.3, 14.2)
Adjustable Bolt
Image 14.1
Bottom view
Bolts holding the brush motor
Image 14.3
Belt / pulley compartment
Adjustable Bolt
Image 14.2
Bolts holding the brush motor
Image 14.4
Brush motor
Drive belt
/pulley
Bottom view
4. Using a 7/16 wrench loosen the four hex bolts that hold the brush motor located in the bottom part of the
unit. (Image 14.2, 14.3)
5. Adjust the position of the motor as needed. (Image 14.1, 14.2)
If replacing the motor drive belt open the compartment on the side of the power head housing (Image 14.6) using
a number 2 phillips screw driver and open the unit (page 13), you will be able to see the pulley and belt inside
the housing.
Pulley and belt
Removable panel
Latch handle
Open unit
Image 14.5
Detail side view
with open
compartment
Image 14.6
Page 15
WITH ATTACHMENT TOOL: (effectively)
15
HOW TO USE ATTACHMENT TOOLS
A BETTER TECHNIQUE WILL REDUCE FATIGUE AND IMPROVE THE QUALITY OF THE WORK
General Technique for carpet cleaning:
1. Start by pulling the wand back with the valve lever pressed on the surface (it will spray the solution).
(Image 15.2, 15.1)
2. Release the solution control valve lever (Image 15.4) and pass the tool over the dampened area once or
twice by pulling or pushing the tool back and forth. Repeat the same procedure if necessary.
NOTE: The weight of the tool and the vacuum suction are sufficient to obtain an ideal result.
Additional physical pressure is unnecessary.
Continue cleaning until the recovery tank becomes full or the solution tank becomes empty.
Image 15.3
Image 15.2
Valve lever
Image 15.1
Press the lever to open the valve
Image 15.4
Press the lever to open the
valve during pull strokes
Page 16
16
TMI
HOW TO BLEED SOLUTION LINES
(extractor with optional attachment tool )
WITHOUT ELECTRIC INSTANT WATER HEATER:
1. Fill solution tank with clean water.
2. Connect desired tool to the extractor with a vacuum hose and solution hose.
3. Turn pump switch “ON”.
4. Open trigger valve from the attachment tool (see Image 16.1), and spray until all air is out from the solution
system. (see Image 16.2) It might take 2-4 minutes depending on the jet size of the attachment tool.
WITH ELECTRIC INSTANT WATER HEATER:
WARNING: DO NOT TURN THE HEATER ON until you have followed these steps.
1. Fill solution tank with clean water.
2. Connect desired tool and extractor with a vacuum hose and solution hose.
3. Turn pump switch “ON”.
4. Open the trigger valve on the attachment tool (see Image 16.1), and spray until all air is out from the solution
system. (see Image 16.2) It might take 2-4 minutes depending on the jet size of the attachment tool.
5. Turn heater switch on and wait approximately 3-4 minutes to heat up. Now the unit is ready to use with the
heater.
Image 16.1
Image 16.2
Press the lever to open the valve
Once the line is clear
of air you will start to
see water comming out
MADE IN U.S.A.
Page 17
17
HOW TO BLEED SOLUTION LINES
(extractor without optional ATTACHMENT)
WITHOUT ELECTRIC INSTANT WATER HEATER:
1. Fill solution tank with clean water.
2. Turn pump switch “ON”.
4. Open the spray trigger valve on the extractor (see Image 17.1), and spray until all air is out from the solution
system. It might take 2-4 minutes depending on the jet size of the extractor power head.
WITH ELECTRIC INSTANT WATER HEATER:
WARNING: DO NOT TURN ON THE HEATER until you have followed these steps.
1. Fill solution tank with clean water.
2. Turn pump switch to “ON”.
4. Open the spray trigger valve on the extractor (see Image 17.1), and spray until all air is out from the solution
system. It might take 2-4 minutes depending on the jet size of the extractor power head.
5. Turn heater switch on and wait approximately 3-4 minutes to heat up. Now the unit is ready to use with the
heater.
Recovery
hose
Image 17.1
Power head switches
Spray trigger
Drain hose
Lower extractor
power head
Inline filter
(solution)
Solution tank lid
Spray trigger
Recovery tank lid
Cleaning Position (lower position of power head)
Image 17.2
Page 18
18
HOW TO ADJUST THE WHEELS HEIGHT
USING THE POWER HEAD
ADJUST THE WHEELS FOR DIFFERENT CARPETS
Transport wheels
FOR DELICATE CARPETS:
Image 18.3
Non-adjustable wheels
Image 18.1
Adjust the wheel height with a 7/16 wrench, tightening the
bolt clockwise to lower the wheel or counterclockwise
to raise it.
Front adjustable wheels
Cleaning power head
Image 18.2
1. Place middle operation wheel into
lower position
2. Use a 7/16 wrench to tighten the bolt
clockwise (see image 18.2)
3. Do the same procedure to the other side
(Delicate carpets are usually made of thin material and
might not be resistant when aplying too much pressure
with the rotary brush or to excessive heat.)
FOR COMMERCIAL CARPETS:
Image 18.4
1. Place middle operation wheel into
higher position
2. Use a 7-16 wrench to tighten the bolt
counterclockwise (see image 18.2)
3. Do the same procedure to the other side
(Commercial carpets are usually made of thick material
for durability and resistance)
Page 19
19
HEATERS (OPTIONAL)
1. HOW TO USE UNIT WITH ELECTRIC INSTANT WATER HEATER (Inline heater)
1. Fill solution tank with clean water.
2. Connect desired attachment tool (optional)
3. Turn pump switch ON.
4. Bleed the line. (see “How to Bleed solution lines” page 16, 17.)
5. Turn heater switch “ON” and wait approximately 3-4 minutes to heat up.
♦ The inline heater has a pre-set thermostat for 210° F.
♦ Keep solution tank clean and do not use any flammable products.
♦ Water level should always be over the level switch by a least two inches. (system with level switch)
Inline heater
Image 19.1
Page 20
20
TROUBLESHOOTING
ELECTRICAL SYSTEM
PROBLEM POSSIBLE CAUSE HOW TO REPAIR
No electrical power 1. No power on outlet 1. Plug in properly
2. Damaged cord 2. Contact TMI
3. Circuit breaker off or fuse blown 3. Flip circuit breaker on or replace
fuse. Unplug orther equipment
using the same circuit. Make sure
cords are plugged into a proper
circuit
Switch is turned on, power
is intermittent to all motors 1.Faulty electrical cable 1. to 3: Contact TMI
2. Defective switch
3. Loose terminal or corroded
connector
Electric shock 1. Equipment not grounded 1. Contact TMI
PUMP SYSTEM
PROBLEM POSSIBLE CAUSE HOW TO REPAIR
Pump motor stopped 1. Pressure build up caused by 1. Release pressure by opening up
a clogged jet. (press) the lever on the Wand.
2. Thermal overload (over heated) 2. Turn off the pump and heater
switch and wait 20 - 30 minutes
for the pump to cool down. Make
sure vent area is free from any
objects or debris
3. Damaged motor or rectifier 3. to 7: Contact TMI
4. Pump switch defective
5. Loose wire connection
6. Pump pressure switch defective
7. Faulty motor
Loss of pump pressure with wand
valve open and/or uneven or weak
spray from the jet tips 1. Clogged or dirty spray tip 1. Clean jets and screens
2. Accumulated dirt in solution line 2. Clean
3. Dirty or clogged filters 3. Clean
4. Pump check valve worn or dirty 4. to 6: Contact TMI
5. Malfuction in the wand valve
6. Hose quick connect bad or
clogged with lint.
Page 21
21
TROUBLESHOOTING
VACUUM SYSTEM
PROBLEM POSSIBLE CAUSE HOW TO REPAIR
Vacuum motor on, little or no 1. Lid is not closed 1. Close the lid
vacuum or suction on head 2. Drain hose not connected or 2. Connect hose or close
(wand/upholstery tool) (optional)drain valve is not closed (optional) drain valve
3. Hose or wand clogged 3. Clean hoses and wand
4. Accumulated dirt on the ball 4. Clean or replace the filter
float cage and filter
5. Worn out lid gasket 5. Replace the gasket
6. Lint and dirt build-up on wand 6. Clean wand lines or head
7. Damaged vacuum hose 7. Replace
8. Loose or no vacuum hose 8. Contact TMI
connection inside the machine
9. Lint accumulation in vacuum fans 9. Contact TMI
Vacuum motors run intermittently 1. Damaged vacuum motor 1. Contact TMI
ETC...
PROBLEM POSSIBLE CAUSE HOW TO REPAIR
No water from the jet 1. Machine not plugged in (or 1. Plug in to working outlet
circuit breaker off)
2. Switch is not turned on 2. Turn the switch on.
Faulty switch Contact TMI
3. Empty solution tank 3. Fill the solution tank with water
4. The hose is not connected 4. Connect hose properly
properly
Water or foam coming out 1. Over foaming of water in recovery 1. Put defoamer in the recovery
from exhaust tank tank or put it in the end of
vacuum hose with vac. motor
running
2. Elbow fitting in recovery tank 2. Point elbow away from ball pointing wrong direction (i.e. float cage
pointed toward the ball-float cage)
3. No ball-float cage 3. Contact TMI
4. Too much water in the recovery 4. Drain the recovery tank
tank
CAUTION:
1. DISCONNECT POWER CORDS FROM THE OUTLET BEFORE DOING ANY MAINTENANCE WORK
2. WHEN ELECTRIC POWER IS ON PROTECT YOURSELF FROM ELECTRIC SHOCK & HEAT
Page 22
22
TROUBLESHOOTING
HEAT SYSTEM
PROBLEM POSSIBLE CAUSE HOW TO REPAIR
Water not heating up 1. Air in the heater 1. Bleed (See “How to bleed ” page)
2. Bad thermostat 2. Contact TMI
3. Heating element burned out 3. Contact TMI
4. Safety valve open 4. Check safety valve and close it
CAUTION:
1. DISCONNECT POWER CORDS FROM THE OUTLET BEFORE DOING ANY MAINTENANCE WORK
2. WHEN ELECTRIC POWER IS ON PROTECT YOURSELF FROM ELECTRIC SHOCK & HEAT
PROPOSITION 65 WARNING : THIS PRODUCT CONTAINS CHEMICALS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER, BIRTH DEFECTS OR
OTHER REPORDUCTIVE HARM.
PROPOSITION 65 ADVERTENCIA : Este producto contiene substancias quimicas conocidas por el estado de California como causantes de
cancer, anomalias congenitas y otros daños reproductivos.
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