875750 HDMI 4K Matrix 6x6 User manual
The warranty does not cover any labor involved in the removal and or
reinstallation of warranted equipment or parts on site, or any labor required to diagnose the necessity for repair or replacement.
The warranty excludes any responsibility by TLS electronics GmbH for
incidental or consequential damages arising from the use of the
equipment or products, or for any inability to use them either separate
from or in combination with any other equipment or products.
A fixed charge established for each product will be imposed for all
equipment returned for warranty repair where TLS electronics GmbH
cannot identify the cause of the reported failure.
Exclusive Remedies
TLS’s warranty, as stated is in lieu of all other warranties, expressed,
implied, or statutory, including those of merchantability and fitness for a
particular purpose. The buyer shall pass on to any purchaser, lessee, or
other user of TLS electronics GmbH’s products, the aforementioned
warranty, and shall indemnify and hold harmless TLS from any claims or
liability of such purchaser, lessee, or user based upon allegations that the
buyer, its agents, or employees have made additional warranties or
representations as to product preference or use.
The remedies provided herein are the buyer’s sole and exclusive remedies. TLS electronics GmbH shall not be liable for any direct, indirect,
special, incidental, or consequential damages, whether based on
contract, tort, or any other legal theory.
RMA Policy
When returning product to TLS for any reason, the customer should fill
out the official RMA form to obtain a RMA number. Without the
permission or approval, TLS will be no responsible for any return.
This can be initiated by emailing or calling your related sales.
All requests are processed within 48 hours.
Standard Replacement
For customers that agree to return defective product to TLS electronics
GmbH first, a Standard Replacement option is available.
An RMA number must first be issued by sales. This RMA number will
need to be referenced on the outside of the return shipment.