Tivic health Clearup User Manual
FREQUENTLY ASKED QUESTIONS
TROUBLESHOOTING TIPS
How many treatment points should I
expect to nd?
Most people will nd 14+ treatment
points on each side of the face. The
number of treatment points may vary
from person to person and from day
to day.
What is the “Treatment Intensity Level”
and how do I use it?
Increasing the Treatment Intensity
level will increase the strength of the
treatment. If you do not get relief on
Low, increase intensity. If treatment is
uncomfortable, decrease intensity.
What does it feel like?
Some feel a slight pricking, tapping or
tingling sensation. Some users feel no
sensation other than the vibration that
indicates a treatment point has
been detected.
The device vibrates but I don’t feel any
current. Is it working?
Yes. It’s okay if you don’t feel anything.
Microcurrent waves are working if
unit is vibrating.
If unit does not vibrate:
• Check if unit is turned on. Do not press button
during treatment.
• Detach unit from charging cable for use.
• Make sure Metal Tip stays in contact with your
face. Green light in Contact Indicator shows
contact pressure is sufcient.
Metal Tip
Contact
Indicator
Power
Button
• Clean tip with alcohol wipes.
• You may need to clean skin to remove
makeup, lotion, or oils.
• Moistening face with water may improve
detection.
QUICK START GUIDE
Gentle microcurrent treatment
for temporary relief of sinus pain
associated with
Questions: 1-888-276-6888
tivichealth.com
Manufactured and distributed by:
Tivic Health Systems, Inc., Menlo Park, CA 94025
Patents Pending
This product is for adults only.
© Copyright 2019 Tivic Health Systems Inc
ART-208A
Allergic Rhinitis (allergies).
MKT-200A
1
112
3 Easy Steps
Hints and Tips
Remove make-up, lotions or oils. Remove metal
facial jewelry.
Use mild pressure. Ensure metal portion of tip remains
in contact with your skin. Green light near tip indicates
contact pressure is sufcient.
You may feel nothing, a tingle, or a prickling sensation.
If sensation is too sharp, move tip to another point.
Avoid hair follicles, as treatment may feel sharper.
TURN unit on
Press button
for ON.
Press and hold
for OFF.
Do not press button
during treatment.
Low HighMedium
3 treatment levels
Start on Low.
Adjust according to
your comfort level.
Press power button
briey to change level.
Battery Light
BLINKS when low.
PULSES SLOWLY
while charging.
TURNS GREEN
when charging is
complete.
2 3
REPEAT
start
STOP
Follow paths
HOLD TIP ON
TREATMENT
Glide tip VERY SLOWLY
along cheek.
STOP gliding
when unit vibrates.
If device does not vibrate, see
troubleshooting tips on reverse.
until vibration stops.
nds a treatment point.
POINT
Unit vibrates when it
Glide slowly
to locate next point.
Treat both sides of face.
Complete one cycle, then
concentrate on areas of pain.
Treat for total time.
Exact points may vary
5
MINS
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