tiptel Yeastar Neogate TA810 operation manual

Sales Tel: +86-592-5503309 E-mail: sales@yeastar.com Support Tel: +86-592-5503301 E-mail: support@yeastar.com Web: http://www.yeastar.com
Version: 41.19.0.17 Revised: January 25, 2016
TA410/810 User Manual
Copyright
Copyright 2006-2015 Yeastar Information Technology Co., Ltd. All rights reserved.
No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yeastar Information Technology Co., Ltd. Under the law, reproducing includes translating into another language or format.
Declaration of Conformity
Hereby, Yeastar Information Technology Co., Ltd. declares that TA410/810 is in conformity with the essential requirements and other relevant provisions of the CE, FCC.
Warranty
The information in this document is subject to change without notice. Yeastar Information Technology Co., Ltd. makes no warranty of any kind with regard to this guide, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Yeastar Information Technology Co., Ltd. shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this guide.
WEEE Warning
In accordance with the requirements of council directive 2002/96/EC on Waste of Electrical and Electronic Equipment (WEEE), ensure that at end-of-life you separate this product from other waste and scrap and deliver to the WEEE collection system in your country for recycling.
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Contents
About This Guide .................................................................................................... 5
Getting Started ........................................................................................................ 6
Accessing Web GUI .............................................................................................................. 6
Web Configuration Panel ...................................................................................................... 7
Application Description ......................................................................................................... 7
FXO Port Settings ................................ ................................................................ . 11
FXO Port Settings ............................................................................................................... 11
Port Group .......................................................................................................................... 15
VoIP Settings ......................................................................................................... 17
VoIP Trunk .......................................................................................................................... 17
Trunk Group ........................................................................................................................ 19
SIP Settings ........................................................................................................................ 20
IAX Settings ........................................................................................................................ 25
Routes Settings .................................................................................................... 26
IP->Port ............................................................................................................................... 26
Port->IP/Port ....................................................................................................................... 28
Blacklist ............................................................................................................................... 31
Callback Settings ................................................................................................................ 31
Gateway Settings .................................................................................................. 33
General Preferences ........................................................................................................... 33
Audio Settings ................................................................ ...................................... 34
Custom Prompts ................................................................................................................. 34
Advanced Settings ............................................................................................... 35
Tone Zone Settings ............................................................................................................. 35
DTMF Settings .................................................................................................................... 36
Network Preferences ............................................................................................ 37
LAN Settings ....................................................................................................................... 37
Service ................................................................................................................................ 38
VLAN Settings..................................................................................................................... 39
VPN Settings....................................................................................................................... 39
DDNS Settings .................................................................................................................... 40
Static Route ......................................................................................................................... 41
Security Center ..................................................................................................... 43
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Security Center ................................................................................................................... 43
Alert Settings....................................................................................................................... 44
AMI Settings ........................................................................................................................ 46
Certificates .......................................................................................................................... 47
Firewall Rules ..................................................................................................................... 48
IP Blacklist .......................................................................................................................... 50
System Preferences ............................................................................................. 52
Password Settings .............................................................................................................. 52
Date and Time..................................................................................................................... 52
Auto Provision Settings ....................................................................................................... 53
Firmware Update ................................................................................................................ 55
Upgrade through HTTP ................................................................................................... 55
Upgrade through TFTP .................................................................................................... 56
Backup and Restore ........................................................................................................... 57
Reset and Reboot ............................................................................................................... 57
Status .................................................................................................................... 59
Port/Trunk Status ................................................................................................................ 59
Network status .................................................................................................................... 60
System Info ......................................................................................................................... 61
Reports .................................................................................................................. 62
Call Logs ............................................................................................................................. 62
System Logs ....................................................................................................................... 62
Packet Tool ......................................................................................................................... 63
Port Monitor Tool ................................................................................................................. 63
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Do not open the device when the device is powered on. Do not work on the device, connect or disconnect cables when
lightning strikes.
TA410/810 User Manual
About This Guide
Yeastar TA410/810 Analog VoIP Gateways are cutting-edge products that connect legacy telephones, fax machines and PBX systems with IP telephony networks and IP-based PBX systems. Featuring rich functionalities and easy configuration, TA410/810 is ideal for small and medium enterprises that wish to integrate a traditional phone system into IP-based system. TA410/810 helps them to preserve previous investment on legacy telephone system and reduce communication costs significantly with the true benefits of VoIP.
Audience
This manual will help you learn how to operate and manage your TA410/810 FXO Analog VoIP Gateway. In this guide, we describe every detail on the functionality and configuration of TA410/810. We begin by assuming that you are interested in
TA410/810 and familiar with networking and other IT disciplines.
Safety when working with electricity
Features Highlights
4/8 FXO ports Fully compliant with SIP and IAX2 Flexible calling rules Configurable VoIP Server templates Codec: G711 a/u-law, G722, G723, G726, G729A/B, GSM, ADPCM Echo Cancellation: ITU-T G.168 LEC Web-based GUI for easy configuration and management Excellent interoperability with a wide range of IP equipment
Check the TA410/810 Installation Guide here:
http://www.yeastar.com/downloadFile/Yeastar_TA_Series_Installation_Guide_en.pdf
For more information, please click:
http://www.yeastar.com/Products.html/Analog-VoIP-Gateways
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TA410/810 User Manual
Getting Started
In this chapter, we guide you through the basic steps to start with a new TA410/810:
Accessing Web GUI Web Configuration Panel Application Description
Accessing Web GUI
The TA410/810 attempts to contact a DHCP server in your network to obtain valid network settings (e.g., the IP address, subnet mask, default gateway address and DNS address) by default.
Please enable DHCP Server in your network to obtain the TA410/810 IP address.
How to check TA410/810 IP address:
1. Pick up the analog phone, then access the voice menu prompt by dialing ***”.
2. Dial "1" to check the IP address.
3. Dial "2" for web access address.
After entering the IP address in the web browser, users will see a log-in screen. Check the default settings below: Username: admin Password: password
Figure 2-1 TA410/810 Login page
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Web Configuration Panel
There are 4 main sections on the Web Configuration Panel for users to check the TA410/810s status and configure it.
Status: check System Status, Port Status, Trunk Status, Network Status and
check call logs, system logs.
System: configure Network Settings, Security related Settings, System Date and
Time, Password, Backup and Restore, etc.
Gateway: configure FXO ports, gateway settings and SIP settings, etc.
Logout: log out TA410/810.
Note:
After saving the changes, remember to click the “Apply changes” button on the upper right corner of the Web GUI to make the changes take effect.
Application Description
Connect IPPBX and TA FXO Gateway
YeastarTA FXO gateway is a solution to extend FXO ports for your IPPBX. Two modes are available for you to connect IPPBX and TA FXO gateway, we call them VoIP mode and SPS (Service Provider SIP)/SPX (Service Provider IAX) mode. Three modes are available for you to connect your SIP server and TA410/810 gateway. We call them SIP Account Mode, VoIP Mode and SPS (Service Provider SIP) Mode. You can choose any one of the 3 modes to connect your SIP server and TA410/810. SPS Mode is recommended.
Account Mode:
Create one SIP account on TA410/810, and take the SIP account to register one SIP trunk on your SIP server. Then TA410/810 and your SIP server are connected by the account. Calls from SIP to PSTN
1) Create one outbound route on your SIP sever, and select the SIP trunk you have registered just now.
2) Configure a IP->Port route on TA410/810, choose the SIP account in the
field “Call Source”, and choose a PSTN trunk or PSTN trunk group in the field Call Destination”.
3) Make a call from your SIP Server and the call should match the outbound
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route dial rules.
Calls from PSTN to SIP
1) Create an inbound route on your SIP server, and select the SIP trunk you have registered just now.
2) Configure a Port->IP route on TA410/810, choose a PSTN trunk or PSTN trunk group in the field “Call Source”, and choose the SIP account in the filed Call Destination”.
3) When a call comes to PSTN trunk on TA410/810, the call will be routed to the destination of the SIP server inbound route.
Register SIP account on IP phone
With account mode, you can directly take the SIP account to register on your SIP phone or softphone; then make calls from softphone though PSTN trunk on TA410/810 and receive incoming calls on your SIP phone or softphone. In this
way, you don’t have to set up any SIP server.
VoIP Mode
Take a SIP account from your SIP server, and register it on TA410/810 as a VoIP trunk. In this way, TA410/810 and your SIP server are connected. Calls from SIP to PSTN
1) Configure a IP-> Port route on TA410/810; choose the VoIP trunk in the field “Call Source”, and choose PSTN trunk in the field “Call Destination”. Enable
Two-stage Dialing on the route.
2) Make a call from your SIP server, dial the SIP account number which is registered on TA410/810. You will hear a dial tone, then dial the external number out through PSTN trunk.
Calls from PSTN to SIP
1) Configure a Port->IP route on TA410/TA810, choose PSTN trunk in the field “Call Source”, and choose the SIP trunk in the field “Call Destination”.
2) When an incoming call reaches PSTN trunk on TA410/810, you will hear a dial tone, then dial an extension number of the SIP server.
SPS Mode (Recommended)
Create a Service Provider SIP trunk on TA410/810 to connect to your SIP server. Add another Service Provider SIP trunk on your SIP server, connecting to TA410/810. Calls from SIP to PSTN
1) Create one outbound route on your SIP sever, and select the SIP trunk you have created just now.
2) Configure a IP->Port route on TA410/810, choose the SPS trunk in the field “Call Source”, and choose PSTN trunk in the field “Call Destination”.
3) Make a call from your SIP Server and the call should match the outbound route dial rules.
Calls from PSTN to SIP
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TA410/810 User Manual
1) Configure a Port->IP route on TA410/810, choose PSTN trunk in the field “Call Source”, and choose the SPS trunk in the field “Call Destination”.
2) Create one inbound route on your SIP server and select the SIP trunk created just now.
3) When an incoming call reaches PSTN trunk on TA41/810, You will hear a dial tone, then dial an extension number of the SIP Server, it will be routed to the destination of the SIP server inbound route.
Note: if you want the call to go directly to the destination number of your SIP
server, you don’t have to create an inbound route on SIP server, instead set a
Hotline number on TA410/810 route.
Figure 2-2 Connect IPPBX and TA FXO Gateway
For incoming calls from the PSTN to TA410/810, TA410/810 will forward the call to a configured SIP extension or to an inbound destination of IPPBX like IVR.
Connect TA FXO Gateway and FXS Gateway
TA FXO gateway can be connected to a FXS gateway using SPS/SPX Mode. Imagine this, the FXO gateway is set up in Site A, and the FXS gateway in Site B. People in Site B can make and receive calls using the local PSTN lines (which is connnected to Site A’s provoider). With this solution, you can call a local number using a local PSTN line wherever you are.
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Figure 2-3 Connect TA FXO Gateway and FXS Gateway
TA410/810 User Manual
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Items
Description
Name
The trunk Name.
RX Gain
The receive volume. The default setting is 40%.
TX Gain
The transmit volume. The default setting is 40%.
AC Termination Impedance
Select the impedance of the analog line connected to the FXO port. Here is the impedance value for the settings: 0 - 600 Ohm ( North American ) 1 - 900 Ohm 2 - 270 Ohm + (750 Ohm || 150nF) and 275 Ohm + (780 Ohm || 150nF) 3 - 220 Ohm + (820 Ohm || 120nF) and 220 Ohm + (820 Ohm || 115nF) 4 - 370 Ohm + (620 Ohm || 310nF) 5 - 320 Ohm + (1050 Ohm || 230nF)
TA410/810 User Manual
FXO Port Settings
This chapter explains how to configure FXO port on TA410/810, go to Gateway Port List Port List page to configure the FXO ports.
FXO Port Settings Port Group
FXO Port Settings
Click "Edit" button to configure the FXO port.
1) General Settings
Figure 3-1 FXO Port General Settings
Table 3-1 Description of FXO Port General Settings
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6 - 370 Ohm + (820 Ohm || 110nF) 7 - 275 Ohm + (78 Ohm || 150 nF) 8 - 120 Ohm + (820 Ohm || 110 nF) 9 - 350 Ohm + (1000 Ohm || 210nF) 10 - 0 Ohm + (900 Ohm || 30nF) 11 - 600 Ohm + 2.16 uF 12 - 900 Ohm + 1 uF 13 - 900 Ohm + 2.16 uF 14 - 600 Ohm + 1 uF 15 - Global complex impedance
Items
Description
Single CallMax Duration(min)
Configure the duration of each call, it’s 0 by default, which means no limit.
Round up Duration
Once the value of Billing Unit is changed, the Round Up Duration will be cleared, Call Duration will also change accordingly.
Max. Call Duration(min)
Defines the maximum number of billing unit called within a month through the trunk. To disable this limitation set the value at 0.
Enable Clear Stat.
The date to clean the duration status each month.
Balance Alarm Settings
When Max. Call Duration(min) is configured a 0 (no
2) Call Duration Settings
TA410/810 User Manual
Figure 3-2 FXO Port Call Duration Setting
Table 3-2 Description of FXO Port Call Duration Settings
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limit), this feature is disabled.
Alarm threshold(min)
Cofigure the time duration when TA410/810 will send the alarm message. The value must be less than Max Call Duration.
Port
Choose the port to dial the alarm call.
Number
The number to receive the alarm call.
Prompt
The prompt played during the alarm call,you can customize the prompts as your wish.
E-mail
The email address to receive the alarm email.
Note: please make sure SMTP test is successful in Email settings page before configuring this.
Hangup Detection
Hangup Type
Select which kind of hangup type will be used to detect the call and hang up.
Busy Detection
Enable or disable Busy Detection. It is used for detecting far
3) Other Settings
TA410/810 User Manual
Figure 3-3 FXO Port Other Settings
Table 3-3 Description of FXO Port Other Settings
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end hangup or busy signal.
Busy Count
If Busy Detection is enabled, it is also possible to specify how many busy tones to wait for before hanging up. The default is 4, but better results can be achieved if this setting is set as 6 or 8. Higher value requires more time for detection, but lower the probability that a false detection may occur.
Busy Interval
Set the busy detection interval.
Busy Pattern
If Busy Detection is enabled, you need to specify the cadence of the busy signal. If a busy pattern is not specified, the system will accept any repeating sound-silence pattern as a busy signal. If a busy pattern is specified, then the system will check the length of the sound and the silence patterns, which will further reduce the chance of a false positive.
Frequency
Detection
Enable or disable Frequency Detection, it is used for frequency detection.
Busy Frequency
If Frequency Detection is enabled, you must specify the local frequency.
Hangup Polarity
Detection
Enable or disable Polarity Detection. The call will be considered as “hang up” on a polarity reversal.
Silence Timeout
Define the ring out value for this port.
Answer Detection Type
Answer Detection
Type
Answer Detection settings are configured for accurate billing. Select which type to detect the call as answered.
1) Default.TA410/810 will start to charge once you grab the PSTN trunk to call out, whether the call is answered or not.
2) Polarity Detection: If the PSTN line supports polarity, you can choose "Polarity detection". When the callee answers the call, the provider will send a polarity signal, and then TA410/810 starts to bill.
3) Ring back Tone: If you choose this option, TA410/810 will charge the call according to PSTN ring back tone detection. When the "ring duration" or the "ring interval duration" detected on TA410/810 is larger than the standard or custom parameters, the call is detected as ANSWERED.
*Standard parameters: when you configure the "Tone Zone Settings" you get the country's standard tone parameters.
Custom Ring Tone
Enable or disable Custom Ring Tone. If the custom ring tone is enabled, you need to configure the following settings according to the ringback signal.
Max Ring
Duration
Max duration of the ring tone.
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Max Ring Interval
Duration
Max pause between the two ring tones.
Min Ring
Detection
Enable Min Ring Detection, which is useful for complex situations, like when jitter or noise occurs on the PSTN line. Generally it is disabled.
Min Ring Duration
Min duration of the received tone.
Min Ring Interval
Duration
Min pause between the two received tones.
Caller ID Setting
Caller ID
Detection
Enable or disable caller ID detection.
Caller ID Start
This option allows one to define the start of a caller ID signal. Ring: start to detect when a ring is received Polarity: start to detect when a polarity reversal is started Before Ring: start to detect before a ring tone
Caller ID
Signaling
This option defines the type of caller ID signaling to use. Bell-USA: US standard V23-UK: UK standard V23-Japan: Japanese standard V23-Japan Pure: Japanese standard DTMF: DTMF signal Please check with your PSTN service provider to configure Caller ID Settings. If you don’t know how to configure, please contact Yeastar support.
Other Settings
Ring Detect
Timeout
There should be a timeout to determine if there is a hang up before the line is answered. Range from 3000 to 8000. Default is 8000 ms.
TA410/810 User Manual
Port Group
Port group is a feature that allows you to define specific PSTN trunks to a group. A trunk group can be used in a route. When a call is coming or going through the route, an available trunk would be selected in the trunk group. There are two ring strategies supported for Port Group:
Round-Robin: select the next available port in line.  Least Used: select the port that is least used.
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Figure 3-4 Port Group
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Items
Description
Trunk Type
Choose the type of trunk, “Account”.
Name
Define the name.
Account
Define the Account number.
Password
Set a password for this account.
TA410/810 User Manual
VoIP Settings
To integrate with other IPPBX, we need to configure the VoIP settings in TA FXO Gateway to set up VoIP trunk (SIP and IAX). In this chapter, we introduce the following settings:
VoIP Trunk Trunk Group SIP Settings IAX Settings
VoIP Trunk
There are 3 types of trunks listed in this page, Account, Trunk and Service Provider.
Figure 4-1 VoIP Trunk
1) Account
It’s an SIP account created in TA410/810 so that the other devices can register SIP trunk at their side using these information.
Figure 4-2 Account
Table 4-1 Description of Account Settings
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Items
Description
Trunk Type
Choose the type of trunk, “VoIP Trunk”.
Provider Name
A unique label to help you identify this trunk when listed in outbound rules, incoming rules etc. E.g. “yeastar”.
Hostname/IP
Service provider’s hostname or IP address.
Note: 5060 is the standard port number used by SIP
protocol. Don’t change this part if it is not required.
Domain
VoIP provider’s server domain name or IP address.
User Name
User name of SIP account provided from the SIP Server provider.
Authorization Name
Authorization Name of SIP account provided from the SIP Server provider.
Password
Password of the SIP account.
TA410/810 User Manual
2) VoIP Trunk
It’s a SIP trunk configured in TA410/810 to register to the SIP provider, please make sure this trunk works properly in advance with provider before configuring TA410/TA810.
Figure 4-3 VoIP Trunk Settings
Table 4-2 Description of VoIP Trunk Settings
3) Service Provider
This is service provider trunk (peer to peer mode) which authorized using IP address only.
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Items
Description
Trunk Type
Choose the type of trunk, “Service Provider”.
Provider Name
A unique label to help you identify this trunk when listed in outbound rules, incoming rules etc. E.g. “yeastar”.
Hostname/IP
Service provider’s hostname or IP address.
Note: 5060 is the standard port number used by SIP
protocol. Don’t change this part if it is not required.
TA410/810 User Manual
Figure 4-4 Service Provider Trunk Settings
Table 4-3 Description of Service Provider Trunk Settings
Trunk Group
Trunk group is a feature that allows you to define specific SIP trunks to a group. A trunk group can be used in a route. When a call is coming or going through the route, an available trunk would be selected in the trunk group.
Figure 4-5 Trunk Group
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