TIPTEL VP 28 User Manual

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10/2011

Version 3

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About This Guide

tiptel VP 28 is an H.264 based broadband videophone supporting Video and Voice applications. Its

major functions include IP Telephony, IP Camera Viewer (SIP based) and Photo frame. It can satisfy

the demanding requirements of the next generation of IP broadband communication applications and

open the door to the world of multimedia.

tiptel VP 28 is an innovative IP media phone equipped with the most advanced video compression

technology. It offers unrivalled super voice and picture quality, innovative functional richness, friendly

user interface, stylish and elegant design, enhancing the instant, face-to-face communication

experience even at low bandwidth.

Meanwhile it supports Voice Mail, Screen Saver, Advertisement, etc. Which make it not only a video

phone but also a media phone for entertainment. It is definitely ideal for multimedia communication,

virtual office and all IP video conversation for business or family users.

In this User Guide, you will find everything you need to quickly use your IP Video Phone. Be sure to

verify with your system administrator that your network is prepared for configuring your IP phone. As

well, be sure to read the Packing List section in this guide before you set up and use the phone.

Declaration of Conformity

Hereby, it’s declared that this phone is in conformity with the essential requirements

and other relevant provisions of the CE, FCC.

CE Mark Warning

This is a class A device, in a domestic environment; this product may cause radio interference, in which

case the user may be required to take adequate measures.

WEEE Warning

To avoid the potential effects on the environment and human health as a result

of the presence of hazardous substances in electrical and electronic equipment,

end users of electrical and electronic equipment should understand the

meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as

unsorted municipal waste and have to collect such WEEE separately.

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1 Safety Precautions

General Requirements



Before you install and use the device, read these safety precautions

carefully and observe them during operation.



During storage, transportation, and operation, keep the device dry.



During storage, transportation, and operation, avoid collision and crash

for the device.



Never attempt to dismantle the device by yourself. In case of any fault,

contact the appointed maintenance center for repair.



Without prior written consent, no organization or individual is permitted

to make any change to the structure or safety design of the device. Huawei Technologies Co., Ltd. is not liable to any consequences or legal issues due to such changes.



While using the device, observe all applicable laws, directives and

regulations, and respect the legal rights of other people.

Environmental Requirements



Place the device at a well-ventilated place. Do not dispose the device to

direct sunlight.



Keep the device clean and free of dusts.



Place the device on a stable platform.



Do not place any object on top of the device. Otherwise, the device may

be too hot during operation. It can even be deformed or damaged by the heavy load.



Keep at least 10 cm between the device and the closest object for heat

dissipation.



Do not place the device on or near any object that can easily catch fire,

such as something made of rubber.



Keep the device far away from any heat source or bare fire, such as a

candle or an electric heater.



Keep the device far away from any household appliance with strong

magnetic field or electromagnetic field, such as a microwave oven or a refrigerator.

Operating Requirements



Do not let a child operate the device without guidance.



Do not let a child play with the device or any accessory. Swallowing the

accessories may lead to peril.



Use the accessories provided or authorized by the manufacturer only.



The power supply of the device shall meet the requirements of the input

voltage of the device. Use the provided surge protection power socket only.

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

Before plugging or unplugging any cable, shut down the device and

disconnect it from the power supply.



While plugging or unplugging any cable, make sure that your hands are

completely dry.



Do not tread on, pull, or over-bend any cable. Otherwise, the cable may

be damaged, leading to malfunction of the device.



Do not use an old or a damaged power cable.



During lightning whether, stop using the device and disconnect it from

the power supply. Unplug the power plug and the Asymmetric Digital Subscriber Line (ADSL) twisted pair (the radio frequency cable) to avoid lightning strike.



If the device is not used for a long time, disconnect it from the power

supply and unplug the power plug.



Do not look directly into the optical interface and the laser-transmitting

interface on the device, or the infrared transmitting interface on the remote control with your eyes. Otherwise, your eyes may be injured.



In any of the following cases, stop using the device, disconnect it from the

power supply, and unplug the power plug immediately: there is smoke emitted from the device, or there is some abnormal noise or smell. Contact the specified maintenance center for repair.



Avoid any object (such as metal shavings) from entering the device from

the heat dissipation intakes.



Before connecting any other cable, connect the ground cable of the

device first. Do not disconnect the grounding cable until you disconnect all other cables.



Make sure that the three-phase power socket is grounded reliably. The

neutral line and the live line shall not be connected inversely.



Do not scratch or abrade the shell of the device. This may lead to

malfunctions of the device. The shed painting material may also lead to skin allergy.

Cleaning Requirements



Before cleaning the device, stop using it and disconnect it from the power

supply.



Use a piece of soft dry cloth to clean the device.



Keep the power plug clean and dry. Using a dirty or wet power plug may

lead to electric shock or other perils.

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Contents

1 Safety Precautions .......................................................................................................................... 1

2 Getting Started ............................................................................................................................. - 1 -

Packing List ..................................................................................................................................................... - 1 -

Assembling the Phone ................................................................................................................................. - 2 -

Configuration and Registration ................................................................................................................ - 4 -

Configuring via Web Page ................................................................................................................. - 4 -

Configuring via keypad ...................................................................................................................... - 4 -

3 Overview ........................................................................................................................................... - 5 -

Keypad Instruction ....................................................................................................................................... - 5 -

LED Instruction .............................................................................................................................................. - 6 -

Icon Instruction ............................................................................................................................................. - 6 -

4 Customizing Your Phone ......................................................................................................... - 8 -

Powering Up the Video phone .................................................................................................................. - 8 -

The Idle Interface ......................................................................................................................................... - 8 -

Standby state ........................................................................................................................................ - 8 -

Main menu .............................................................................................................................................. - 9 -

Picture Dial ........................................................................................................................................... - 11 -

DSS Key ................................................................................................................................................ - 11 -

5 Configuring tiptel VP 28 ........................................................................................................ - 12 -

Setting Interface ......................................................................................................................................... - 12 -

Set the Account ................................................................ ................................................................ .. - 12 -

Set the Network ................................................................................................................................. - 13 -

Set the Display ................................................................................................................................... - 14 -

Setting the Date and Time ............................................................................................................. - 15 -

Setting the Ring Tone ...................................................................................................................... - 16 -

Manager the Ringtone ...................................................................................................................... - 16 -

Setting the password........................................................................................................................ - 17 -

Set the Language ............................................................................................................................... - 18 -

Reset to the factory .......................................................................................................................... - 19 -

Reboot ................................................................................................ .................................................... - 19 -

Screen Calibration ............................................................................................................................. - 20 -

Call Feature ................................................................................................................................................... - 21 -

DSS Key ................................................................................................................................................ - 22 -

Picture Dial ........................................................................................................................................... - 24 -

Voice Mail .............................................................................................................................................. - 25 -

Hotline .................................................................................................................................................... - 26 -

Forward.................................................................................................................................................. - 26 -

Call Waiting .......................................................................................................................................... - 27 -

Auto Answer ......................................................................................................................................... - 28 -

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Video ....................................................................................................................................................... - 29 -

TV Output ............................................................................................................................................. - 30 -

Setting the Send Key ....................................................................................................................... - 30 -

Anonymous Call ................................................................ ................................................................ .. - 31 -

Directory ......................................................................................................................................................... - 32 -

Adding a Contact Group .................................................................................................................. - 32 -

Editing/Deleting a Contact Group ................................................................................................ - 32 -

Adding a Contact ................................................................................................................................ - 33 -

Editing a Contact ................................................................................................................................ - 33 -

Deleting a Contact ............................................................................................................................. - 33 -

Clearing the Contact ......................................................................................................................... - 33 -

Adding/Deleting/Clearing a Blacklist .......................................................................................... - 34 -

Remote Phonebook ........................................................................................................................... - 34 -

LDAP ....................................................................................................................................................... - 34 -

Call History ................................ .................................................................................................................... - 35 -

Deleting the history record ............................................................................................................ - 35 -

Clearing the history........................................................................................................................... - 35 -

Media ............................................................................................................................................................... - 35 -

Photo ...................................................................................................................................................... - 35 -

Video ....................................................................................................................................................... - 36 -

Contact Picture ................................................................................................................................... - 36 -

Application ..................................................................................................................................................... - 36 -

IP Camera ............................................................................................................................................. - 36 -

Door Phone ........................................................................................................................................... - 37 -

6 Configuration Using the Web Browser.......................................................................... - 39 -

Establishing a Configuration Environment ......................................................................................... - 39 -

Accessing the Web Configuration Page ............................................................................................... - 39 -

Configuring tiptel VP 28 ............................................................................................................................ - 39 -

Tab Pages on the Web Configuration Page .............................................................................. - 39 -

Status Tab Page ................................................................................................................................. - 40 -

Account Tab Page .............................................................................................................................. - 41 -

Network Tab Page.............................................................................................................................. - 48 -

Phone Tab Page .................................................................................................................................. - 50 -

Contacts Tab Page ............................................................................................................................. - 58 -

Upgrade Tab Page ............................................................................................................................. - 63 -

Security Tab Page .............................................................................................................................. - 66 -

Saving Settings................................................................................................................................... - 68 -

7 Using tiptel VP 28 ...................................................................................................................... - 69 -

Overview ........................................................................................................................................................ - 69 -

Call Type ............................................................................................................................................... - 69 -

Answer Mode ....................................................................................................................................... - 69 -

Multiple Accounts ............................................................................................................................... - 69 -

Making a Call ................................................................................................................................................ - 69 -

Dialing .................................................................................................................................................... - 69 -

Redialing ............................................................................................................................................... - 70 -

Using the Call History to Make a Call ......................................................................................... - 70 -

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Using Address Books to Make a Call ........................................................................................... - 70 -

Using the IP Address to Make a Call ........................................................................................... - 70 -

Using Speed Dial to Make a Call .................................................................................................. - 71 -

Answering a Call .......................................................................................................................................... - 71 -

Answering a Single Call ................................................................................................................... - 71 -

Answering Multiple Calls.................................................................................................................. - 71 -

Rejecting a Call ................................................................................................................................... - 71 -

Call Hold ......................................................................................................................................................... - 71 -

Call Mute ........................................................................................................................................................ - 71 -

DND Function ................................................................................................................................................ - 71 -

Call Transfer .................................................................................................................................................. - 71 -

Three-Party Conference ............................................................................................................................ - 72 -

BLF Function ................................................................................................................................................. - 72 -

BLF List ........................................................................................................................................................... - 73 -

Check the call statistics ............................................................................................................................ - 73 -

8 Maintaining tiptel VP 28 ........................................................................................................ - 74 -

Restarting tiptel VP 28 .............................................................................................................................. - 74 -

Resetting tiptel VP 28 ................................................................................................................................ - 74 -

Firmware upgrade ....................................................................................................................................... - 74 -

Auto Provision .............................................................................................................................................. - 74 -

Import or export the configure file ....................................................................................................... - 74 -

Export the system log ............................................................................................................................... - 74 -

Zero-Sp-Touch ............................................................................................................................................. - 74 -

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tiptel VP 28 Getting Started

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2 Getting Started

Packing List

The following components are included in your package:



IP Video Phone tiptel VP 28



Power Adapter



Handset & Handset Cable

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tiptel VP 28 Getting Started

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

Ethernet Cable



Quick Installation Guide & Quick Reference

Please unpack the product package with caution; inspect the items closely. If you find any damaged item, please contact your IP Video phone reseller immediately. Also, please keep the box and packing material for future use in the event of future shipments.

Assembling the Phone

This section introduces how to assemble the phone.



Connect the IP video phone shown as below:

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tiptel VP 28 Getting Started

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Headset is not included in the packing list. Should be purchased separately.



Connect Network and Power

There are two ways for network and power source connections. You can connect the phone to the AC Power directly using the power adapter or to a PoE compliant switch or hub. Your system administrator will advise you on which one to use.

 If inline power is provided, do not install AC adapter. Make sure the Ethernet

cable and switch/hub is PoE compliant.

 The Internet Port can be also connected to Hub/Switch/IP PBX or other internet

devices.

 Please contact your administrator for more information.

The phone can also share the network connection with other network devices such as PC.

Connect the phone’s PC port and computer’s Network Port together using an Ethernet cable,

shown as below:

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tiptel VP 28 Getting Started

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Configuration and Registration

Configuring via Web Page

Press <OK> button on the keypad of the phone to enter the status page and find out the IP address of the IP video phone. Enter it (for example http://10.1.3.204) into the address bar of web browser. The default login name and password are admin/admin.

Please locate your PC in the same network segment of IP phone (10.1.3.X) to access the web configuration page. Please consult your system administrator for help.

Account Settings Choose Account.

Network Settings Choose Network->Internet Port (WAN).

For more information, please refer to “Account Tab Page” and “Network Tab page”.

Configuring via keypad

Network Settings: Click Setting->WAN Option, enter the password to enter the relating

configuration page.

Account Settings: Click Setting->Account Option, enter the password to configure the account.

For more information, please refer to “Account” and “Network”.

When you have finished the Network and Account Setting configuration, the Register Status Icons will be shown in the idle screen:

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tiptel VP 28 Overview

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3 Overview

Keypad Instruction

Figure 3-1 Keypad instruction

You can check the following list which introduces the IP phone’s keypad in detail:

Table 3-1 Key on the keypad

Key

Description

Event Status Indication LED

It will show the event status of the video phone. For more details you can refer to “LED Instruction”.

Power Indication LED

Indicates the power supply status.

 When tiptel VP 28 is powered on, the indicator is on.  When tiptel VP28 is powered off, the indicator is off.

Video

On the video conversation, open or close the local video.

Mute

Mutes or resumes a call.

Redial

In the standby state, press this key to access the page where numbers that you have dialed are listed. Select a record and press this key again to initiate a call.

Speaker

Answers an incoming call. On the dialing page or conversation page, press this

key to change the conversation mode.

DND

Enable or disable DND function.

Contact

Enter the contact page.

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tiptel VP 28 Overview

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Key

Description

Navigation Key

Includes four arrow keys (up, down, left, and right), and one <OK> key.

Arrow keys

Move the cursor on difference pages. In the standby state: press left or right key to switch

the standby state. During the conversation: press left or right key to

Increase or decrease the volume. In the incoming call status: press left or right key to

Increase or decrease the ring volume.

<OK> key

Select Screen Press this key to confirm the operation.

Standby Screen Press this key to enter the Status page. On the conversation: Press this key to holds or resume

a call.

Digital Key

Enters alphanumeric and special characters. To enter digits, lowercase letters, uppercase letters,

and special characters, switch the entering mode.

Soft Key

Functions of the four soft keys are marked on the screen.

LED Instruction

Table 3-2 Event Indication LED

LED Status

Description

Blinking green

Power is on but there are some problems: registration failure, the network is unavailable or there is a missed call or message to the extension or hold/ mute the call or firmware Update. The detail will be displayed on the display (LCD or external display).

Off

There is no any abnormal status

Table 3-3 Power Indication LED

LED Status

Description

Steady green

Power on

Off

Power off

Icon Instruction

The IP Phone displays different kinds of icons on its LCD, you can refer to the following table for their meanings:

Table 3-4 ICON instruction

Icon

Description

Network Status: Available

Network Status: Unavailable

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tiptel VP 28 Overview

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Icon

Description

Network Status: Limited

Flashes when the internet is disconnected.

Account register successful or the DSS key set as line, and the line is registered.

Account register failed or the DSS key set as line, and the line is unregistered.

Missed calls

Call in

Call out

In handset mode

In speaker mode

In headset mode

USB flash device detected

SD memory card detected

SD memory card is write-protect

Call mute

Call hold

Voicemail

Always forward

Busy forward

No answer forward

DND(Do not Disturb)

Auto Answer

DSS key set as Speed Dial

Click this icon to quick access the DSS Key interface

The listened-on account is in the ringing state.

The listened-on account is in the talking state or in the dial status.

The BLF function is disabled. The BLF function is enabled.

User and Administrator Mode

Your phone can be used in user or administrator mode. Administrator mode is the default setting with full configuration rights. The default administrator password is admin. The default user password is user.

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4 Customizing Your Phone

Powering Up the Video phone

Step 1

Plug a Network cable into the network port.

Step 2

Plug in power.

Step 3

It takes about 2 minutes to boot up the video phone. During this period, please do not touch any keys or turn off the video phone.

The Idle Interface

The phone has 4 idle interfaces (Standby state, Main menu, Picture Dial and DSS Key). In the idle

interface, user can press left/right key to switch the idle interface, also can slide the fingers on

the screen to switch the idle interface.

Standby state

Figure 4-1 Standby state

Table 4-1 Area instruction

Area

Description

This area is showing the default account. User can click the account to choose the default account.

This area is showing the phone’s time.

This area is showing the phone feature status. For more information you can refer to “Icon Instruction”.

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Area

Description

Use the clock to display the current time user can use fingers drag this clock, placed it at any position of this interface.

Display the Quick function keys. The default is “History”, “Directory”, “Message” and “Setting”.

This area is showing the background picture. User also can change it. For more information you can refer to “Display”.

Main menu

Enter the main menu interface, there are some submenus, user can choose corresponding submenu to enter into the configuration interface.

Figure 4-2 Main menu

Table 4-2 Main menu instruction

Interface

Second level submenu

Call History

----

Directory

Address books on tiptel VP 28 stores contact information. You can add, edit, delete, call, or search for contacts. You can also add, edit or delete the contacts group.

To access the Directory page, proceed as follows:

Step 1

Press the Left/Right navigation key in the standby state to switch to the Main Menu.

Step 2

Click [Directory].

To choose the Contacts Group page, proceed as follows:

Step 1

Enter the Directory page, Press the Left/Right navigation key to switch the group.

To choose the Contacts Record page, proceed as follows:

Step 1

Enter the Directory Group page, Press the Up/Down navigation key to select the record.

Adding a Contact Group

Users can divide distinct contacts into defined groups in order to be more convenient to find out certain contact or set the group ring.

To add a contact group, proceed as follows:

Step 1

Access the Directory page.

Step 2

Click [Options].

Step 3

Click [Group Manager] in the extensional menu to enter into the edit page.

Step 4

Click the <Add>, input the group name on the right, and choose the Group Ring.

Step 5

Click the icon to save.

Editing/Deleting a Contact Group

To edit/delete a contact group, proceed as follows:

Step 1

Access the Directory page.

Step 2

Click [Options].

Step 3

Click [Group Manager] in the extensional menu to enter the edit page.

Step 4

Choose the group to be edited or deleted in the group list on the left side.

Step 5

The edit or deletion can be conducted in the box on the right side, and then click the icon

to save, or click the <Delete> to delete the record.

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Black List and Anonymous defaulted by the system can only be operated the ringtone change without being conducted the operation of deleting and renaming.

Adding a Contact

To add a contact, proceed as follows:

Step 1

Access the Directory page.

Step 2

Click [Options].

Step 3

Click [Add] in the extensional menu to enter the New Contact page.

Step 4

Configure basic contact information such as name, office number, mobile number and Family Number, and select an appropriate ring, group and contact image.

Step 5

Click the <Save>.

To move a contact from the call record list to the address book, proceed as follows:

Step 1

Press the Left/Right navigation key in the standby state to switch to the Main Menu.

Step 2

Click [Call History].

Step 3

Choose a record which you want to add to the contact list.

Step 4

Click the <Add> to enter into the New Contact page.

Step 5

Configure basic contact information such as name, office number, mobile number and Family Number, and select an appropriate ring, group and contact image.

Step 6

Click the <Save>.

You can also add the remote address book or LDAP’s search results to the local directory.

Step 1

Enter the record page.

Step 2

Choose the record, and then click the <Add> to enter the edit contact page.

Step 3

Click the <Save>.

Editing a Contact

To Editing a contact, proceed as follows:

Step 1

Access the Directory page.

Step 2

Choose a contact group.

Step 3

Click the record which you want to edit.

Step 4

Click the <Edit> to enter the edit contact page.

Step 5

Click the <Save>.

Deleting a Contact

To Deleting a contact, proceed as follows:

Step 1

Access the Directory page.

Step 2

Choose a contact group.

Step 3

Choose the record which you want to delete.

Step 4

Click [Options].

Step 5

Click [Delete] in the extensional menu, a confirm message is displayed.

Step 6

Click the icon to confirm the operation

Clearing the Contact

To Clearing a Contact, proceed as follows:

Step 1

Access the Directory page.

Step 2

Choose a contact group which you want to clear.

Step 3

Click [Options].

Step 4

Click [Clear] in the extensional menu, a confirm message is displayed.

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Step 5

Click the icon to confirm the operation

The “Clear” operation is defaulted to clear all the contacts in the chosen group. If “All”

is chosen to clear the group, then all the contacts on the phone (including Black List) will be cleared.

Adding/Deleting/Clearing a Blacklist

When the black list is recorded, the call from the contact is not accessible to your phone.

Adding/Deleting/Clearing the Black List is primarily the same with Adding/Deleting/Clearing the Directory.

Remote Phonebook

Please refer to the “Directory” section for the instruction of the remote phonebook.

Each tiptel VP 28 is configured with a local address book. A public address book is required for all phones in an enterprise.

After a remote phonebook is enabled, users can access the remote phonebook. When the remote phonebook is set on the phone, click it and the phone will download and display the contact information through the server.

To access the remote phonebook page, proceed as follows:

Step 1

Access the Directory page.

Step 2

Click the remote phonebook to enter the remote phonebook page.

LDAP

The Lightweight Directory Access Protocol (LDAP) is an application protocol for reading and editing directories over an IP network. A directory in this sense is an organized set of records: for example, a telephone directory is an alphabetical list of persons and organizations with an address and phone number in each “record”. This function needs server support. When user enables the LDAP function, user can enter the directory to inquire the record, and dial out or add the record to contact etc. Please refer to the “LDAP” section for the instruction of the LDAP. If you enable the LDAP feature, when you in the dial-up interface, enter the number or the keywords the phone will display the search interface.

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tiptel VP 28 Configuring tiptel VP 28

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Call History

Call History on tiptel VP 28 stores history information. You can delete or clear the history record.

To access the Call History page, proceed as follows:

Step 1

Press the Left/Right navigation key in the standby state to switch to the Main Menu.

Step 2

Click [Call History].

To choose the Call History Type page, proceed as follows:

Step 1

Enter into the Call History page, Press the Left/Right navigation key to switch the type.

To choose the Call History Record page, proceed as follows:

Step 1

Enter into the Call History Type page, Press the Up/Down navigation key to select the record.

Deleting the history record

To Deleting a history record, proceed as follows:

Step 1

Access the Call History page.

Step 2

Choose a type.

Step 3

Choose the record which you want to delete.

Step 4

Click [Options].

Step 5

Click [Delete] in the extensional menu, a confirm message is displayed.

Step 6

Click the icon to confirm the operation

Clearing the history

To clearing the history record, proceed as follows:

Step 1

Access the Call History page.

Step 2

Choose a type which you want to clear.

Step 3

Click [Options].

Step 4

Click [Clear] in the extensional menu, a confirm message is displayed..

Step 5

Click the icon to confirm the operation

The “Clear” operation is defaulted to clear all the history records in the chosen type. If “All Calls” is chosen to clear the type, then all the history records on the phone will be

cleared.

Media

Users can enter the Media page, and then preview or manager the photo, video and contact image.

To access the Media page, proceed as follows:

Step 1

Press the Left/Right navigation key in the standby state to switch to the Main Menu.

Step 2

Click [Media].

Photo

To access the Photo page, proceed as follows:

Step 1

Access the Media page.

Step 2

Click [Photo].

Step 3

Click [Play], the phone will Automatic play the photo, you can press any key to exit.

Step 4

Click [Manager] enter into the manager page. You can preview, delete and enter into the USB device to import the photo.

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To do the delete operation must have enough permission. Please consult your system administrator for more information about permission.

Video

To access the Video page, proceed as follows:

Step 1

Access the Media page.

Step 2

Click [Video].

Step 3

Click [Play], the phone will Automatic play the video, you can press any key to exit.

Step 4

Click [Manager] enter into the manager page. You can preview, delete and enter into the USB device to import the video.

To do the delete operation must have enough permission. Please consult your system administrator for more information about permission.

Contact Picture

To access the Contact Picture page, proceed as follows:

Step 1

Access the Media page.

Step 2

Click [Contact Picture].

Step 3

Press the Up/Down navigation key to select a picture, and then the phone will display the picture on the right side.

Step 4

You can delete and enter into the USB device to import the picture.

To do the delete operation you must have enough permission. Please consult your system administrator for more information about permission.

User can also upload the Contact Picture through auto prevision. For information Please consult your system administrator.

Application

The phone supports multiple external equipment, such as: IP Camera and Door Phone

IP Camera

When IP Camera is configured on the phone, click the [IPCamera X], the phone will dial the phone number directly which you set, and then you can see the video from the IP camera.

If the ICON is gray, it means this IP camera is not set. Click this ICON the phone will turn to the configuration page. If the ICON is black, it means this IP camera is set, click this ICON, the phone will dial the phone number directly. If you want to change the configuration, press the ICON for 3 seconds, it will turn to the configuration page.

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Figure 5-24 IP camera

Table 5-6 Parameters about the IP Camera

Parameter

Description

Basic

The basic parameters Settings.

--Device Model

To select the device model

--Display Name

To set the display name which you want to display.

--Phone Number

To input the phone number of IP Camera. For more information you can consult your system administrator.

--Account

To set the applicative account.

Advance

The advanced parameters Settings.

--Access Pin

To input the PIN coresponding to the IP Camera. For more information you can consult your system administrator. If the IP Camera hasn’t been set a PIN, user can see the video directly. If the IP Camera has been set a PIN, user must input the PIN at first.

--Fullscreen

Choose whether to play full screen.

--Not Send Audio

Choose whether to send the audio during the IP Camera conversion.

--Not Send Video

Choose whether to send the video during the IP Camera conversion.

Door Phone

The phone can control the door phone to open the door. When door phone dials the tiptel VP 28, user can see the video during the conversation, also can press the <Open Door> to open the door.

Click [Door Phone] to enter the configuration page.

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Figure 5-25 Door phone

Table 5-7 Parameters about the Door Phone

Parameter

Description

Device Model

To select the device model

Display Name

To set the display name which you want to display.

Phone Number

To input the phone number of Door Phone. For more information you can consult your system administrator.

Unlock Pin

To set the password corresponding to the Door Phone. If the door phone has been set a password, when you want to open the door, you must input the password at first. For more information you can consult your system administrator.

Refuse New Incoming Call

Whether to reject the incoming calls during the door phone conversation.

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6 Configuration Using the Web Browser

Establishing a Configuration Environment

Before accessing the Web configuration page, proceed as follows to establish a configuration environment and obtain tiptel VP 28's IP address.



Prepare a PC that meets the following requirements:



Installs Ethernet adapters and supports TCP/IP.



Runs the Window 98 or later operating system.



Installs a Web browser such as Microsoft Internet Explorer 6.0 or later,

Firefox, or Google Chrome.



Supports the resolution 800 x 600 or higher.



Press the <OK> key in the standby state to obtain the IP address.



Connect tiptel VP 28 and the PC to the same network where they can communicate with each other.



You can connect tiptel VP 28 and the PC to a Hub or a switch. If there is

no Hub or switch, connect the PC to the PC port on tiptel VP 28.

Accessing the Web Configuration Page

To access the Web configuration page, proceed as follows:

Step 1

Start the Web browser on the PC.

Step 2

Enter the tiptel VP 28's IP address in the address box, and press Enter.

Step 3

Enter the user name and password (both admin by default) and click OK, as shown in Figure 6-1.

Figure 6-1 Accessing the Web configuration page

Configuring tiptel VP 28

Tab Pages on the Web Configuration Page

Tab pages on the Web configuration page are described as follows:



Status: displays information about tiptel VP 28's network status and firmware hardware versions.

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

Account: configures account registration or deregistration, voice, video parameters and some advanced features.Network: includes Internet Port (WAN) and advanced settings.



Phone: includes basic settings (such as date and time) and feature settings.



Contacts: configures information about local phonebook, remote phonebooks and LDAP.



Upgrade: includes basic settings (such as rebooting tiptel VP 28, resetting to factory, pcap feature and upgrade the firmware) and advance settings.



Security: changes the password and uploads security certificate for the TLS/SSL client and server.

Status Tab Page

On the Status tab page, you can view tiptel VP 28's network and version information, as shown in Figure 6-2.

Figure 6-2 Status tab page

Table 6-1 Parameters on the Status tab page

Parameter

Description

Firmware Version

tiptel VP 28 firmware version number. It is used to check the upgrade result.

Hardware Version

tiptel VP 28 hardware version number.

WAN Port Type

Method of obtaining network information.

WAN IP Address

tiptel VP 28's IP address.

Subnet Mask

tiptel VP 28's subnet mask.

MAC Address

Unique hexadecimal ID of tiptel VP 28. The MAC address is used when you configure tiptel VP 28

in batches.

Cable Status

Connection status of the WAN port.

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Account Tab Page

Account

On the Account tab page, you can configure information for a tiptel VP 28's account such as registration and deregistration, as shown in Figure 6-3:

Figure 6-3 Account tab page

Table 6-2 Parameters on the Account tab page

Parameter

Description

Status of the account that you select. The options are Registered, Disabled, Unknown, and

Account Active

Whether to activate the account. The default value is Disabled.

Display Name

Calling party name that is displayed on the LCD of the called party.

User Name

Account name that is specified by the VoIP service provider. The value is similar to a phone number or is a phone number.

Only the administrator can set this parameter.

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Parameter

Description

Account name that is specified by the carrier. Only the administrator can set this parameter.

Password

Password corresponding to Register Name. The value is provided by the service provider.

SIP Server

SIP server's IP address or domain name, which is provided by the VoIP service provider.

Port

Port number of the SIP server. The default value of TIPTEL VP28is 5060.

Enable Outbound Proxy Server

Whether to enable the outbound proxy server.

Outbound Proxy Server

IP address or domain name of the outbound proxy server.

The outbound proxy server helps signals and media data pass the firewall or implement NAT traversal.

Port

Port number of the outbound proxy server. The default value is 5060.

NAT Traversal

Whether to enable NAT traversal.

STUN Server

IP address or domain name of the STUN server.

Port

Port number of the STUN server. The default value is

3478.

Voice Mail

Voice mailbox access code.

Transport

The options are UDP, TCP, TLS, and DNS-SRV.The values UDP, TCP, and TLS are SIP transmission methods, in which TLS indicates encrypted transmission. The value DNS-SRV indicates that an IP phone determines the transfer type (UDP, TCP, or TLS) based on the information in the DNS SRV record sent by the server.

Anonymous Call

Whether to enable anonymous call.

On Code

To input the on code for anonymous call.

Off Code

To input the off code for anonymous call.

Auto Answer

Whether to enable auto answer. If you select Enabled, incoming calls are automatically

connected for the current account.

Auto Answer Type

Select the type about Auto Answer function in this field.

Ringing Tone

Ring tone of the current account.

Preferred Call Type

Select the preferred call type

Local Video

Set enable or disable the local video when user during the Video conversation.

Missed call log

Whether to record missed calls. If you select Disabled, tiptel VP 28 does not record calls

that you miss.

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Voice

Figure 6-4 Voice codecs page

Table 6-3 Parameters on the Voice tab page

Parameter

Description

Disable codecs

Disabled voice coding types. tiptel VP 28 supports the following coding types: PCMU, PCMA, G.723, G.729, G.722, GSM, AACLC and iLBC.

Enable codecs

Enabled voice coding types. The types are listed in descending order of priority.

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Video

Figure 6-5 Video codecs page

Table 6-4 Parameters on the Video tab page

Parameter

Description

Disable codecs

Disabled video coding types. tiptel VP 28 supports the following coding types: H264, H263 and mp4v-es.

Enable codecs

Enabled video coding types. The types are listed in descending order of priority.

Bandwidth

Select the bandwidth.

Frame Rate

Select the bandwidth. Frame Rate

I-Frame Refresh (s)

Set the refresh time.

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Advanced

Figure 6-6 Account advanced page

Table 6-5 Parameters on the Advanced tab page

Parameter

Description

UDP Keep-alive Message

Whether to send a UDP message at an interval to keep a port always available.

UDP Keep-alive Interval

Interval for sending UDP messages. For example, 30 seconds.

RPort

Port through which the server sends a response to tiptel VP 28. Details about this parameter are specified in RFC 3581.

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Parameter

Description

If a user does not perform any operations within the period specified by this parameter, logs the user out.Unit: second

Default value: 3600

Local SIP Port

Port for the SIP server to communicate with tiptel VP

28. Default value: 5060

SIP Session Timer T1

Round trip time (RTT) between the server and the client. If the network latency is long, set it to a greater value. Details about RTT are specified in RFC

3261. Default value: 0.5

SIP Session Timer T2

Interval between the INVITE response receiving and the non-INVITE request sending, in seconds. Details about this parameter are specified in RFC 3261.

Default value: 4

SIP Session Timer T4

Duration for sending information between the client and the server. Details about this parameter are specified in RFC 3261.

Default value: 5

DTMF Type

DTMF signal transmission type. The options are as follows:

INBAND: DTMF signals are sent as voice signals. RFC2833: DTMF signals are transmitted based on

Real-time Transport Protocol (RTP). The header in an RTP packet indicates transmission of DTMF signals and defines the DTMF signals.

SIP INFO: DTMF signals are transmitted in SIP INFO messages. The main defect is that DTMF signals may not be transmitted at the same time with media packets because SIP control signaling and media packets are sent separately.

How to INFO DTMF

Method for using SIP INFO to transmit DTMF signals. The options are as follows:

DTMF-Relay

DTMF

Telephone-Event

DTMF Payload

Payload for using RFC 2833 to transmit DTMF signals. Value range: 97 to 127 Default value: 101

Min RTP Port

Set the min RTP port.

Max RTP Port

Set the max RTP port.

100 reliable retransmission

Whether to enable the PRACK function to make the temporary SIP response (1xx signaling) more reliable. The PRACK function must be enabled for the PSTN network.

Use Session Timer

Whether to update sessions as scheduled. The IP phone periodically sends a re-INVITE request to hold a session. The server uses the re-INVITE request to monitor the session status. Details about this parameter are specified in RFC 4028.

Session Timer

Interval for updating sessions.

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Parameter

Description

Refresher

Party who updates sessions. The value Uac indicates that the client updates sessions, and the value Uas indicates that the server updates sessions.

Subscribe Register

Whether to enable the subscription function for registration. This parameter is used to monitor account registration when the IP Multimedia Subsystem (IMS) system is involved.

Subscribe for MWI

Whether to subscribe to the MWI service. The value Enabled indicates that the IP phone periodically sends subscription information to the server to update the MWI status.

MWI Subscription Period

Validity period for the MWI service. Default value: 3600

H264 Payload

Validity period for the H264.

MPEG4 Payload

Validity period for the MPEG4.

SIP Send MAC

Whether to enable or disable the SIP registration packet include MAC address.

SRTP

Whether to enable or disable Secure Real-time Transport Protocol

BLF List URL

To input the BLF list server’s URL

BLF List Code

To input the BLF list feature code.

BLF Subscribe Period(seconds)

Validity period for the BLF subscription time.

SIP Server Type

Select the SIP server type.

Caller ID Header

The options are FROM, PAI, PAI-FROM,

RPID-PAI-FROM, PAI-RPID-FROM and RPID-FROM.

FROM: The calling number displayed on the called

phone is obtained from the FROM header. PAI: The calling number displayed on the called

phone is obtained from the PAI header. PAI-FROM: The calling number displayed on the

called phone is obtained from the PAI-FROM header. RPID-PAI-FROM: The calling number displayed on

the called phone is obtained from the RPID-PAI-FROM header.

PAI-RPID-FROM: The calling number displayed on the called phone is obtained from the PAI-RPID-FROM header.

RPID-FROM: The calling number displayed on the called phone is obtained from the RPID-FROM header.

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Network Tab Page

Internet Port (WAN)

Figure 6-7 Internet port

Table 6-6 Parameters on the Internet Port (WAN) tab page

Parameter

Description

DHCP

If you select the DHCP check box, tiptel VP 28 automatically attempts to connect to the DHCP server for obtaining resources such as the IP address, subnet mask, gateway, and DNS server information.

Static IP Address

If you click the Static IP address option button, you must manually set network parameters including IP

Address, Subnet Mask, Default Gateway, Primary DNS, and Secondary DNS. For details

about these parameters, contact the network administrator.

--IP Address

tiptel VP 28's IP address.

--Subnet Mask

tiptel VP 28's subnet mask.

--Default Gateway

Default gateway of tiptel VP 28.

--Primary DNS

IP address of the primary DNS server.

--Secondary DNS

IP address of the secondary DNS server.

PPPoE

If the xDSL modem is used, you can connect tiptel VP 28 to the network in PPPoE mode. For details about the user name and password, contact the network service provider.

--User

User name that is specified by the network service provider.

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Advanced

Figure 6-8 Network advanced page

Table 6-7 Parameters on the Advanced tab page

--Password

Password that is specified by the network service provider.

Parameter

Description

--VLAN

The value Enabled indicates that the VLAN function is enabled for the Internet port.

--VID

ID of the VLAN where the IP phone belongs to. The network administrator divides the network where

the switch resides into multiple VLANs. Each VLAN has a unique ID.

--USRPRIORITY

VLAN priority for the Internet port. The value ranges from 0 to 7.

-- Voice QoS

Voice QoS. Value range: 0 to 63

-- SIP QoS

Signaling QoS. Value range: 0 to 63

-- HTTP

Port number used for using HTTP to access Web pages. Default value: 80

-- HTTPS

Port number used for using HTTPs to access Web pages.

Default value: 443

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Phone Tab Page

Preference

Figure 6-9 Preference page

Table 6-8 Parameters on the Preference tab page

Parameter

Description

Language

Language displayed on Web pages.

Time Zone

Local time zone.

Primary NTP Server

IP address of the primary NTP server that provides the UTC time.

Secondary NTP Server

IP address of the secondary NTP server that provides the UTC time.

Update Interval

Interval at which tiptel VP 28 obtains the UTC time from the NTP server.

Main Desktop Option

Choose the idle status If you did not press any digit key on the dial-up status, the phone will turn to which

one. (Include DSS Key Desktop Wallpaper Desktop Menu Desktop and Picture Dial Desktop). If you

choose Auto, the default is Wallpaper Desktop.

Key Event When Screensaver

Set the Key Event When Screensaver.

 Select Quit and response, press any key to exit

the screen saver and turn to idle status. But if you press the digit key, the phone will Response the digit key, and enter into the dial-up page.

 Select Quit only, press any key to exit the screen

saver.

Backlight Time

Duration when the backlight is displayed.

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Features

Figure 6-10 Features page

Table 6-9 Parameters on the Features tab page

Parameter

Description

Forward

Configures the call forward function. Call forward types include Always, Busy, and No

Answer.

Always Forward

Whether to always enable the call forwarding function.

If you select On, tiptel VP 28 forwards all incoming calls to a preset number.

Target

Number that incoming calls are forwarded to.

Busy Forward

Whether to enable the busy forwarding function. If you select On, tiptel VP 28 forwards incoming

calls to the preset number when tiptel VP 28 is in a conversation and does not enable the call waiting function.

Target

Number that incoming calls are forwarded to.

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DSS Key

DSS Keys enable you to quickly use a function. For example, after you assign the speed dial function to a DSS key, you can make a call to a preset number quickly.

No Answer Forward

Whether to enable the no answer forwarding function.

If you select On, tiptel VP 28 forwards incoming calls to the preset number when they are not answered within the preset duration.

After Ring Time

Maximum no-answer duration to forward incoming calls.

Target

Number that incoming calls are forwarded to.

Call Waiting

Whether to enable the call waiting function.

Hotline Number

Hotline number.

Hotline Delay (0~10s)

Delay of making a call to the hotline number.

TV Output

Choose manual or auto to use this function.

TV Format

Set the TV format.

Allow Intercom

Whether to allow users to connect intercom calls.

Direct IP Call

Whether to enable or disable IP direct dial out.

Key As Send

Whether to enable the send key.

Reserve # in User Name

Whether the SIP trace include the # in the user name.

Feature Key Synchronization

Whether enable or disable DND&FWD Synchronization function.

Transfer on Conference Hang up

Whether to maintain the conversation between the other two parties when a party who creates the conference hangs up.

BusyToneDelay(seconds)

Set the duration of the busy tone.

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Figure 6-11 DSS key

Table 6-10 Parameters on the DSS Key tab page

Table 6-11 DSS Key Functional specification table

Type

Description

Line

Label

Value

Extension

None

Assigns no function.

This parameter is dimmed.

Parameter

Description

Key

Choose which DSS key to assign the function.

Type

Function that you assign to a memory key. There are 4 kinds. For more information about the function, please refer to Table 6-11.

Line

Account that you configure a function for.

Label

Self-defined function name, which is displayed next to the corresponding DSS key on tiptel VP 28. Only the speed dial and BLF can input.

Value

Setting based on the functions that you assign. For example, if you assign the speed dial function to a memory key, enter the speed dial number in the Value text box.

Extension

Extension number. This parameter is available for the BLF function only.

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Line

Functions as a line key.

Select

Auto or Line 1 to Line 4.

This parameter is dimmed.

Speed Dial

Functions as the speed dial key.

Select

Auto or Line 1 to Line 4.

Self-define d function name

Enter the speed dial number.

This parameter is dimmed.

BLF

Listens on a number. When the BLF function is enabled, you can know the real-time status of the listened on number, such as idle, ringing, or talking.

Select

Auto or Line 1 to Line 4.

Self-define d function name

Enter the number to be listened on.

Enter a function code. Assume that the function code for call pickup is *83. Enter *83, and you can press this key to pick up calls for the preset number.

BLF List

Listens on a number in a group. When the BLF function is enabled, you can know the real-time status of the listened on number, such as idle, ringing, or talking. If you want use this function, you must configure

the “BLF List URL” and “BLF List

Code”. For more information please consult your system administrator.

Select

Auto or Line 1 to Line 4.

This parameter is dimmed.

Dial Plan

tiptel VP 28 supports the following rules:

Replace rule: TIPTEL VP28allows you to replace a complex number with a simple number. For example, after you replace 0123 with 12, TIPTEL VP28makes a call to 0123 after you enter 12. The phone supports this rule of each distinct account.

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Figure 6-12 Replace rule

Dial-now rule: After you enable this rule, tiptel VP 28 makes a call as soon as you enter the preset number. For example, if you set Dial-now Rule to 0147, TIPTEL VP28makes a call to 0147 for the setting time after you enter 0147. The setting time is the value which you input in the “Dial now Delay time (0~2000ms)” field. The phone supports this rule of each distinct account.

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Figure 6-13 Dial-now rule

Door Phone

Figure 6-14 Door phone

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Table 6-12 Parameters on the Door Phone tab page

IP Camera

Figure 6-15 IP camera

Table 6-13 Parameters on the IP Camera tab page

Parameter

Description

Door Phone List

Select a Door Phone which you want to configure in this list.

Device Model

Select the device model

Display Name

Set the display name which you want to display.

Phone Number

To input the phone number of Door Phone. For more information you can consult your system administrator.

Unlock PIN

Set the password depends on Door Phone. If the door phone has been set a password, when you want to open the door, you must input the password at first. For more information you can consult your system administrator.

Refuse New Incoming Call

Whether to reject the incoming calls during the door phone conversation.

Parameter

Description

IP Camera List

Select a IP Camera which you want to configure in this list.

Device Model

Select the device model

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Contacts Tab Page

Local PhoneBook

In the Local PhoneBook area, you can add, modify, and delete contacts or contact groups, or move contacts to the blacklist. User can import and export the contact list.

User also can upload the contact picture via web interface, click the “Browser”, and choose a picture from your local computer and then click the “Upload” to upload the contact picture.

The contact picture format can be jpg, jpeg or png, with a resolution of 126*126 and a size no larger than 1MB. For details about the configure option, please consult your administrator

Display Name

Set the display name which you want to display.

Phone Number

To input the phone number of IP Camera. For more

information you can consult your system administrator.

Access PIN

To input the PIN depends on IP Camera. For more information you can consult your system administrator. If the IP Camera hasn’t been set a PIN, user can see the video directly. If the phone has been set a PIN, user must input the PIN at first.

Full Screen

Choose whether to play full screen.

Not Send Video

Choose whether to send the audio during the IP Camera conversation.

Not Send Audio

Choose whether to send the video during the IP Camera conversation.

Account

To set the applicative account.

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Figure 6-16 Local phone book

Remote PhoneBook

Each tiptel VP 28 is configured with a local address book. A public address book is required for all phones in an enterprise. After a remote address book is enabled, users can access the remote address book.

Set the URL and name for each remote address book, as shown in Figure 6-17

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Figure 6-17 Remote PhoneBook

LDAP

The LDAP address book provides the following functions:



Searches for contacts.

After pressing the DSS key assigned with the LDAP function and entering a number or letter on the page that is displayed, tiptel VP 28 will search the LDAP server for contacts based on certain rules and display search results on the screen. You can select a contact and make a call.



Searches for caller names.

After receiving an incoming call, tiptel VP 28 searches the local address book for the caller name. If the caller name is not in the local address book, tiptel VP 28 searches the LDAP server for the caller name and displays it on the phone screen. This function is available only after LDAP Lookup For Incoming Call is set to Enabled.



Searches for numbers

Every time you enter a number or a character on the dial page, tiptel VP 28 searches for appropriate contacts. If a contact is found, the contact name is displayed on the phone screen. This function is available only after LDAP Lookup For PreDial/Dial is set to Enabled.

You can assign the LDAP function to a DSS key. For details, see DSS Key.

For details about the configure option, please consult your administrator

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Figure 6-18 LDAP page

Table 6-14 Parameters on the LDAP tab page

Parameter

Description

LDAP

Whether to enable or disable LDAP.

LDAP Name

To input the LDAP name.

LDAP Name Filter

Name filter. After you enter a name, the IP phone uses the name filter to search the LDAP server for the contact. The settings for the name filter must be based on RFC 2254. The entered names will replace % in the name filter.

Examples are as follows:

 (|(cn=%)(sn=%))

The LDAP server sends the IP phone the records with cn or sn starting with the characters dialed by a user.

 (!(cn=%))

The LDAP server does not send the IP phone the records with cn or sn starting with the characters dialed by a user.

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LDAP Number Filter

Number filter. After you enter a number, the IP phone uses the number filter to search the LDAP server for the contact. The settings for the number filter must be based on RFC

2254. The entered numbers will replace % in the number filter.

Examples are as follows:

 (|(telephoneNumber=%)(Mobile=%)(ipPhone=%))

The LDAP server sends the IP phone the records with telephoneNumber, Mobile, or ipPhone starting with the characters dialed by a user.

 (&(telephoneNumber=%)(sn=%))

The LDAP server does not send the IP phone the records with telephoneNumber or sn starting with the characters dialed by a user.

Server Address

IP address or domain name of the LDAP server. Examples are as follows:

192.168.1.100 lday.company.com

Port

Port number of the LDAP server. Default value: 389

Base

Root directory that the IP phone searches. For example, if the value is dc=Redmond, dc=wa, the root directory is wa\Redmond.

User Name

User name for logging in to the LDAP server. The user name is set by the LDAP server administrator. If the LDAP server allows anonymous visitors to access, leave the parameter blank; otherwise, set UserName and Password to the values set by the LDAP server administrator.

Password

Password for logging in to the LDAP server. The password is set by the LDAP server administrator.

Max.Hits(1~32000)

Maximum number of records in the search result. If the number of records found in the LDAP server is larger than the setting, the server sends records (total number: Max.Hits) to the IP phone. The server sends all records in the search result to the IP phone if this parameter is left blank.

The factory setting is 50.

NOTE

If excessive contact records are found, the search speed is slow. Set the parameter based on the network bandwidth.

LDAP Name Attributes

LDAP name attributes. The search result that the LDAP server sends to the IP phone must contain these name attributes.

Examples are as follows:

 cn sn displayName

The search result that the LDAP server sends to the IP phone must contain the cn, sn, and displayName attributes.

 givenName

The search result that the LDAP server sends to the IP phone must contain the givenName attribute.

 vorName nachName

The search result that the LDAP server sends to the IP phone must contain the vorName and nachName attributes.

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Upgrade Tab Page

Basic setting

On the Basic tab page, you can restart tiptel VP 28, reset the tiptel VP 28 to factory and upgrade etc.



To reset tiptel VP 28 to the factory settings, click the Reset To Factory and click OK in the confirm dialog box that is displayed



To restart tiptel VP 28, click Reboot and click OK in the confirm dialog box that is displayed.



Click Start to start to capture a trace, click Stop to stop the operation, and then click Export the SIP trace.



To upgrade tiptel VP 28, click Browser to select a firmware, and then click Upgrade.

LDAP Number Attributes

LDAP number attributes. The search result that the LDAP server sends to the IP phone must contain these number attributes.

Examples are as follows:

 Mobile telephoneNumber ipPhone

The search result that the LDAP server sends to the IP phone must contain the Mobile, telephoneNumber, and ipPhone attributes.

 Home Private Office

The search result that the LDAP server sends to the IP phone must contain the Home, Private, and Office attributes.

LDAP Display Name

Attributes whose information is displayed on the IP phone's LCD.

Example: %cn %sn The example indicates that the values of cn and sn are

displayed on the IP phone's LCD.

Search Delay(ms)(0~2000

Search delay period. A delay period later than the search operation, the IP phone displays the search results on the LCD.

Unit: millisecond

Protocol Version

Protocol version. The options are Version2 and Version3. The protocol version selected on the IP phone must be the same as the parameter setting.

LDAP Lookup For Incoming Call

The value Enabled indicates that the IP phone searches the LDAP server for the calling number and displays the calling party's name on the LCD. The value Disabled indicates that the IP phone does not search the LDAP server for the calling number.

LDAP Lookup For PreDial/Dial

The value Enabled indicates that the IP phone sorts records that are found by display name (or by number if only numbers are contained in the search result). The value Disabled indicates that the IP phone does not sort records that are found.

LDAP Sorting Results

The value Enabled indicates that the IP phone searches the LDAP server for the characters that a user dials.

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Figure 6-19 Upgrade basic page

Advanced setting

On the Advanced tab page, you can configure the auto provision function, and export/import configure file and export the system log.

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Figure 6-20 Upgrade advanced page

Table 6-15 Parameters on the Advanced tab page

Parameter

Description

PNP Active

Whether to enable or disable PNP. PNP(Plug and Play) provides a proprietary method to enable "Auto Provisioning".

DHCP Active

Whether to enable or disable DHCP.

Custom Option(128~254)

A valid Custom Option is from 128 to 254. The Custom Option Type must be in accordance with the one defined in the DHCP server.

Server URL

The auto provision’s URL.

User Name

To input the server’s user name.

Password

To input the server’s password.

Common AES Key

The Common AES Key is for decrypting the Common CFG file

MAC-Oriented AES Key

The MAC-Oriented AES Key is for decrypting the MAC-Oriented CFG file.

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Security Tab Page

Password

You can change a password in the Password area. To change a password, you need to enter the old password once and the new password twice.

Figure 6-21 Password page

Power On

Whether to enable or disable auto provision once the phone is power on.

Repeatedly

Whether to enable or disable auto provision with the interval configured.

Interval(Minutes)

Set the interval time.

Weekly

Whether to enable or disable auto provision in the configured period.

Time

Configure the period.

Day of week

Select the day in the week.

Autoprovision Now

Whether to upgrade at once.

Zero-Sp-Touch

Whether to enable or disable Zero-Sp-Touch function.

Waiting Time (1~100s)

Delay of upgrade to the zero-sp-touch.

Export/Import Config

Export or import the configure file.

Type

Select a type which you want to export the system log.

Server URL

To input the server’s IP address.

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Trusted Certificates

To upload a trusted certificate, proceed as follows:

Step 1

Click Browse in the Trusted Certificates area and select a trusted certificate in the dialog box that is displayed.

Step 2

Click Upload.

Step 3

Choose enable or disable this function in the “Only Accept Trusted Certificates”.

If Enabled is selected, the imported root certification is used to authenticate the signature in the server certificate. If the authentication fails, the IP phone stops communicating with the server.

If Disabled is selected, the IP phone always communicates with the server even if the trusted certificate does not exist or is incorrect.

Figure 6-22 Trusted certificates

Server Certificates

To upload a server certificate, proceed as follows:

Step 1

Click Browse in the Server Certificates area and select a server certificate in the dialog box that is displayed.

Step 2

Click Upload.

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Figure 6-23 Server certificates

Saving Settings

Click the Submit button on the lower-part of a page after setting is completed.

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7 Using tiptel VP 28

Overview

Call Type

tiptel VP 28 supports audio and video calls.

Audio calls: during the conversation, you can only hear the sound of the other party.

Video calls: during the conversation, you can not only hear the sound of the other party, but you

can also see each other. User can press to enable or disable the local video.

Answer Mode

tiptel VP 28 supports the following answer modes: handset, hands-free, and headset.

If the headset is connected to the phone , pick up the handset the phone will enable the headset mode. If the headset is not connected to the phone, pick up the handset the phone will enable the handset.

These answer modes are switched as follows:

The <SPK> key is used to switch the handset mode and hands-free mode.

The <SPK> key is used to switch the headset mode and hands-free mode.

Multiple Accounts

tiptel VP 28 supports four independent SIP accounts. If multiple accounts are enabled, corresponding account names are displayed on the standby screen.

You can click the account to select an account. After an account is selected, the dial page of the corresponding account will be displayed.

You can assign the line function to a DSS key. If the line key is assigned, you can directly click the line key to enter the dial screen.

Making a Call

Dialing

To use the headset, handset, or hands-free mode to make a call, proceed as follows:

Step 1

Pick up the handset, press the <SPK> key, or connect the headset.

Step 2

The phone enters the dial screen and plays the dial tone.

Step 3

Enter the called number, click

to send.

You can click <Video Call> or <Voice Call> to switch the call type.

If you have more than one account, click <Account> to choose a account.

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Redialing

If you redial a number, tiptel VP 28 uses the account that is used to dial the same number the previous time.

Step 1

Press <RD> key to enter into the Call History page.

Step 2

Select a record and then press <RD> key again to send.

Using the Call History to Make a Call

tiptel VP 28 provides a key for users to obtain the call record list. To using the call record list to make a call, proceed as follows:

Step 1

Enter into the Call History page.

Step 2

Select a call history type.

Step 3

Select a record.

Step 4

Click the <Video Call> or <Voice Call> to send. Also can click to send with default type.

Using Address Books to Make a Call

To use address books to make a call, proceed as follows:

Step 1

Enter the Directory page.

Step 2

Select a contacts group.

Step 3

Select a record.

Step 4

Click the <Video Call> or <Voice Call> to send. Also can click to send with default type.

Using the IP Address to Make a Call

You can use the IP address of tiptel VP 28 to make a call to an IP address in the same LAN or VPN. For example, you can use 10.10.10.1 to make a call to 10.10.10.2.

Step 1

Pick up the handset or press the <SPK> key to access the dial page.

Step 2

Enter the target IP address (for example, 10*10*10*2) and click to send.

Asterisks (*) replace dots (.) in the IP address.

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Using Speed Dial to Make a Call

You can assign the speed dial function to a DSS key. After the key is configured with a frequently used number or a complex number, you can directly press this key to make a call.

For details, see DSS Key.

Answering a Call

Answering a Single Call

In the standby mode, tiptel VP 28 receives an incoming call and starts ringing. To answer the call, pick up the handset, press the <SPK> key or click .

Answering Multiple Calls

Step 1

In the standby mode, tiptel VP 28 receives an incoming call and starts ringing.

Step 2

You pick up the handset, press the <SPK> key, or click ..

Step 3

tiptel VP 28 receives another incoming call and pop up a box.

Step 4

Click to answer the call.

Step 5

Plays a prompt tone, and the message "New Incoming Call: xxx" is displayed on the screen.

Step 6

You press the soft key <Answer> to answer the new call.

After you answer the new call, the first call is held. You can click SWAP to switch calls. If you switch to the first call, the second call is automatically held.

Rejecting a Call

There is an incoming call, click to reject it.

Call Hold



Call hold: click the <Hold> key to hold the ongoing call.



Call unhold: click the <Resume> key to unhold the call that is held.



Multi-line conversation: If multiple calls are held, click Call Manager to check the call status. press Up/Down navigation key switch the call which you want to select, and then exit the manager page to click the <Resume> to resume the call.

Call Mute

To enable or disable the call mute function, press the < > key. If the call mute function is enabled, the mute icon is displayed on the screen, and the peer party cannot hear your voice.

DND Function

In the standby mode, press the soft key < > to enable the DND function. After the DND

function is enabled, the icon is displayed on the screen, and all incoming calls will be rejected. You can view these calls in the call record list.

Call Transfer

You can transfer a call to other extension numbers or mobile numbers. tiptel VP 28 supports the following call transfer modes: blind transfer, semi-attend transfer, and attend transfer.

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Step 1

In the conversation with user B, user A clicks the <Transfer> key to hold user B's call.

Step 2

User A dials user C's number.

Step 3

User A performs call transfer.



Blind transfer

Click the <Transfer> key.

User A is held, user B hears the RBT (Ring Back Tone), and user C's phone is ringing. After user C picks up the phone, user A hangs up the phone to complete the transfer. If user C rejects the call, a message indicating transfer failure is displayed on the user A's phone screen. After pressing the <Resume> key, user A resumes the call with user B.



Semi-attend transfer

Click the <OK> key.

User A hears the RBT. When user C's phone rings, user A presses the <Transfer> key. After user C picks up the phone, user A hangs up the phone to complete the transfer.



Attend transfer

Press the <OK> key.

User A hears the RBT and user C's phone is ringing. After user C picks up the phone, user A asks user C whether user C wants to answer user B's call. If user C says yes, user A presses the <Transfer> key to transfer the call to user C. If user C rejects the call, user A presses the <Resume> key to resume the call with user B.

Step 4

User B talks with user C.

Three-Party Conference

To establish a three-party conference, you need to use the conference key.

Step 1

User A is talking with user B. User A clicks the <Conference>. User B is held, and user A hears the dial tone.

Step 2

User A dials user C's number and click .

Step 3

User A listens to the RBT, user B is held, and user C's phone is ringing.

Step 4

When user C picks up the phone, user A only talks with user C. To establish a three-party conversation, user A clicks the <Conference> again.

Step 5

When user A hangs up the phone, the other two parties' conversation ends automatically.

If Transfer on Conference Hang up is set to Enabled, the other two parties' conversation continues when user A hangs up the phone. The default value of Transfer on Conference Hang up is Disabled for tiptel VP 28. For details, see contents in “Features”.

BLF Function

After the BLF function is assigned to a key, you can learn about the status of other accounts (idle, ringing, or occupied) on tiptel VP 28. You can directly press the key assigned with the BLF function to make calls. This requires the support from the server.

For details about how to assign the BLF function to a DSS key, see DSS Key.

When assigned BLF function, the DSS Key will show the status information of the specified extension. The statuses are as follows:

Table 7-1 Parameters on the BLF

Status

Description

The listened-on account is in the ringing state. And the DSS Key is red.

The listened-on account is in the talking state or in the dial status. And the DSS Key is red.

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If the listened-on account is not in the idle, the DSS key icon will change. Change the to

Table 7-2 Status on DSS Key menu

BLF List

BLF List is a function which uses a group of programmable keys to subscribe to server for the state of each account in some group. The difference between the BLF and BLF list is BLF is to monitor a number which you set, but the BLF List is monitor a number depending on server. This requires the support from the server.

If you want to use BLF list function, you must configure BLF List URL and BLF List Code at first. For details, see “Advanced setting” on the Account page.

Check the call statistics

You can enquire the call statistics during the conversation. The statistics include Codec, Video Format, Tx/Rx Video Frame Rate(fps), Tx/Rx Video Bit Rate(kbps) and Lost Packets(%) etc.

To enquire the call statistics, proceed as follows:

Step 1

During a video call, click the <More>.

Step 2

Click Statistics to enter the Media Statistics interface to check.

Step 3

If you have a voice call, you can directly click Statistics to enter the Media Statistics interface to check.

The BLF function is disabled. And the DSS Key is green.

The BLF function is enabled. And the DSS Key is green.

Status

Description

The listened-on account is in the idle.

The listened-on account is in the talking state or in the dial status or in the ringing state

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8 Maintaining tiptel VP 28

Restarting tiptel VP 28

Users can restart the phone via phone or web interface.



Restart the phone via phone interface, please refer to “Reboot”.



Restart the phone via web interface, please refer to “Basic setting” on the Upgrade page.

Resetting tiptel VP 28

Users can reset the phone to factory setting via phone or web interface.



Reset the phone via phone interface, please refer to “Reset to the factory”.



Reset the phone via phone interface, please refer to “Basic setting” on the Upgrade page.

Firmware upgrade

Users only can upgrade the phone via web interface.



Upgrade the phone via web interface, please refer to “Basic setting” on the Upgrade page.

Auto Provision

User can configure the auto provision via web interface.



Configure the auto provision via web interface, please refer to “Advanced setting” on the Upgrade page.

For more information about auto provision, please consult your system administrator.

Import or export the configure file

Users can import or export the configure file via web interface.



import or export the configure file via web interface, please refer to “Advanced setting” on the Upgrade page.

Export the system log

When the phone is abnormal, the user can export the System Log sent to the system administrator to view the phone's system log to detect problems.



Export the system log via web interface, please refer to “Advanced setting” on the Upgrade page.

Users can choose to export the system log to a local computer or server. If you choose Server, you must input the server URL in the field. For more information about the server URL, please consult your administrator.

Zero-Sp-Touch

Zero-Sp-Touch is an automatic upgrade allows users to quickly configure the network parameters.

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

To configure zero-sp-touch via web interface, please refer to “Advanced setting” on the Upgrade page.

For more information about Zero-Sp-Touch, please consult your administrator.

The manual is only for reference, please take the object as the standard. We reserve the right to improve or change the product and the user guide without notice.

V40

2011-10-26

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EG-verklaring van conformiteit volgens richtlijn 2004/108/EC

Declaration of conformity according to regulation 2004/108/EC

Hiermee wordt verklaard dat het volgende product

Declares hereby for the following product

tiptel VP 28

Voldoet aan de essentiële en andere relevante eisen volgens artikel 3 van de Europese Richtlijnen voor Radio en Telecommunicatie eindapparatuur (R&TTE Directive 1999/5/EC).

Complies with the basic requirements of the regulation R&TTE Directive 1999/5/EC, article 3 and the other relevant rules and instructions related to it.

De bescherming van de gezondheid en veiligheid volgens de richtlijn LV-Directive 2006/95/EC is geëvalueerd op basis van de volgende specificaties:

The safety of the product according to regulation LV-Directive 2006/95/EC was evaluated on the basis of the following regulations:

EN 60950-1:2006

De Electromagnetische Compatibiliteit (EMC) volgens de richtlijn EMC Directive 2004/108/EC is geëvalueerd op basis van de volgende specificaties:

The electro-magnetic compatibility of the product according to regulation EMC Directive 2004/108/EC was evaluated on the basis of the following regulations:

EN 55022: 2006 + A1 2007 Class B

EN 55024: 1998 + A1:2001 + A2:2003

Deze conformiteit verklaring is opgemaakt:

This declaration of conformity is made:

Almere, 27-08-2010

C.Heide

Directeur

CEO