TIPTEL 822XT, tiptel.comPact 84 Up4 Rack Installation Manual

Installation Manual (UK)
ISDN Telephone System
tiptel 822XT tiptel 822XT Rack tiptel.comPact 84 Up4 tiptel.comPact 84 Up4 Rack
tiptel
Table of Contents
3
Table of Contents
Table of Contents ........................................................................................... 3
Introduction ..................................................................................................... 8
Safety notes .................................................................................................... 9
Notes ............................................................................................................... 10
Product package ........................................................................................ 10
Environmental compatibility ....................................................................... 11
Functioning in the event of power failure ................................................... 11
Setting of country ....................................................................................... 11
Interfaces ........................................................................................................ 12
ISDN ports .................................................................................................. 12
Analogue ports ........................................................................................... 13
Network connections ................................................................................. 13
RS-232 ........................................................................................................ 13
Terminals .................................................................................................... 14
Analogue telephones .............................................................................. 14
ISDN telephones ..................................................................................... 14
First start-up.................................................................................................... 15
Mounting of the System ............................................................................. 16
Tools required ......................................................................................... 16
Assembly order ....................................................................................... 16
Installation of the telephone system ............................................................. 17
Removing the terminal cover ..................................................................... 17
Changing the settings of the S0/Up0 ports ................................................. 17
Changing of jumpers on the main board ............................................... 18
Changing of jumpers on the expansion module .................................... 19
Operating the telephone system at an ISDN (NTBA) connection ............. 20
Connecting ISDN or S0 system telephones ............................................... 21
Tiptel.com 822 XT und tiptel.comPact 84 Up 4 ...................................... 21
Tiptel.com 822 XT Rack und tiptel.comPact 84 Up 4 Rack ................... 25
Connecting analogue terminal devices ..................................................... 26
Tiptel.com 822 XT und tiptel.comPact 84 Up 4 ...................................... 26
Tiptel.com 822 XT Rack and tiptel.comPact 84 Up 4 Rack ................... 28
Connecting Up0 system telephones .......................................................... 28
Connecting the telephone system to a network ........................................ 29
Connection your telephone system to mains ............................................ 29
Testing the connection ............................................................................... 29
Table of Contents
4
Configuration access ..................................................................................... 31
Changing the IP address via the telephone ............................................... 31
Direct connection to a computer ................................................................ 32
Web configuration access .......................................................................... 32
Trouble shooting ........................................................................................ 33
Necessary settings in your web browser (all operating systems) ......... 34
Network settings in Windows 7 .............................................................. 34
Network settings in Windows XP ............................................................ 36
The configuration wizard................................................................................ 38
Country setting ........................................................................................... 38
Configure the external connection ............................................................. 39
External telephone numbers an call distribution for the S0 ports .............. 40
Assigning the telephone number for outgoing calls .................................. 41
End .............................................................................................................. 41
Configuration .................................................................................................. 42
Configuration via LAN ................................................................................. 42
Remote configuration via the internet ........................................................ 42
Configuration via ISDN ............................................................................... 43
Remote configuration via ISDN .................................................................. 43
Configuration: Settings .................................................................................. 44
General ....................................................................................................... 44
Menu: Settings ................................................................................................ 46
Settings ....................................................................................................... 46
Speed dialling ............................................................................................. 49
Service ..................................................................................................... 49
Phonebook ................................................................................................. 50
Service ..................................................................................................... 50
Call filter ...................................................................................................... 51
Applications ............................................................................................. 53
Dialling control ............................................................................................ 54
Emergency numbers .................................................................................. 55
Call data ...................................................................................................... 55
Call analysis software ............................................................................. 56
Day/night switching .................................................................................... 56
Settings ................................................................................................... 57
Timecontrol ............................................................................................. 57
Public holidays ........................................................................................ 58
LCR ............................................................................................................. 58
Settings ................................................................................................... 58
Provider ................................................................................................... 59
Table of Contents
5
Zone ........................................................................................................ 59
Timecontrol ............................................................................................. 59
Public holidays ........................................................................................ 59
Configuration examples .......................................................................... 60
Expert mode ............................................................................................... 61
Date / time ............................................................................................... 61
Service ..................................................................................................... 61
Voicemail ................................................................................................. 63
Menu: Ports ..................................................................................................... 64
ISDN ............................................................................................................ 64
Settings ................................................................................................... 64
Entry of MSN/DDI .................................................................................... 65
Call forwarding external .......................................................................... 66
Analogue (FXOs) ........................................................................................ 67
Settings ................................................................................................... 67
Entry of Phone Number .......................................................................... 67
Analogue (FXS) .......................................................................................... 67
Settings ................................................................................................... 67
DECT-Z 500 ............................................................................................. 68
System information ................................................................................. 69
DECT-Z 500 system settings .................................................................. 70
Menu: Subscriber ........................................................................................... 71
General ....................................................................................................... 71
Groups ........................................................................................................ 71
Day/night Switching ................................................................................ 72
Group ...................................................................................................... 72
Select group member ............................................................................. 73
Allocation for incoming external calls ..................................................... 73
Call distribution ........................................................................................... 74
Subscriber – Sub-menu: Administrator ...................................................... 74
Copying a subscriber .............................................................................. 74
Modifying a subscriber ........................................................................... 75
Subscriber ............................................................................................... 75
Authorisations ......................................................................................... 75
Extensions allocated to subscriber ......................................................... 76
Allocation for incoming external calls ..................................................... 77
Allocation for outgoing external calls ..................................................... 77
External PABX dial in (call through / call back) ...................................... 77
Subscriber .................................................................................................. 78
Settings ................................................................................................... 78
Call forwarding ........................................................................................ 80
Table of Contents
6
Charge account ...................................................................................... 80
System telephone ....................................................................................... 81
Assignment of the functional keys .......................................................... 82
Remote dial-in ............................................................................................. 87
Voice box .................................................................................................... 87
Activate voice box for an user ................................................................. 87
Settings voice box ................................................................................... 88
Uploading OGMs .................................................................................... 88
Settings Remote control ......................................................................... 89
Message transfer ..................................................................................... 91
Set-up service ............................................................................................. 92
PPP data service ..................................................................................... 92
External dial-in ......................................................................................... 93
SMS ......................................................................................................... 93
Call Manager .............................................................................................. 95
Automatic switchboard ........................................................................... 95
Greeting and transfer .............................................................................. 97
Information .............................................................................................. 98
Menu: Network ................................................................................................ 100
Network settings ......................................................................................... 100
Settings ................................................................................................... 100
DHCP .......................................................................................................... 101
Settings ................................................................................................... 101
List of DHCP clients ................................................................................ 101
General settings ............................................................................................. 102
Reset the telephone system ....................................................................... 102
Troubleshooting ............................................................................................. 103
Status-LEDs ................................................................................................ 103
Status-LEDs tiptel.com 822XT/tiptel.comPact 84 Up4 ........................... 103
Status-LEDs tiptel.com 822 rack/ tiptel.comPact 84 Up4 rack .............. 104
Description of possible malfunctions ......................................................... 104
An analogue terminal cannot be called .................................................. 104
Analogue terminal with no dial tone ....................................................... 105
An ISDN terminal cannot be called ......................................................... 105
ISDN terminal cannot conduct external calls ......................................... 105
No incoming external calls possible ....................................................... 105
Technical Specifications ................................................................................ 107
Table of Contents
7
Appendix ......................................................................................................... 108
General command summary ..................................................................... 108
Function codes for analogue terminals ..................................................... 111
During the call ......................................................................................... 111
Flow chart outgoing calls ........................................................................... 112
Flow chart outgoing number transfer ......................................................... 112
Flow diagrams for call manager ................................................................. 115
Automatic switchboard ........................................................................... 115
Greeting and transfer .............................................................................. 116
Information system .................................................................................. 117
Explanation of terms ................................................................................... 118
Service ........................................................................................................ 122
Guarantee ................................................................................................... 122
CE sign ....................................................................................................... 123
Ecological information ................................................................................ 123
Notes on care ............................................................................................. 124
Index ................................................................................................................ 125
Introduction
8
Introduction
Congratulations on your purchase of this ISDN telephone system - a future-proof so­lution,
Permits modern telephone calls to be made with the high performance telephone
system,
Can be upgraded by another 8 ports with optional (*) 4S0/Up0-Module An optional (*) Voicemail- and Callmanagement-Module not only provides you
with an individual answering machine for each subscriber. It also serves as a professional cal management system,
Can be upgraded by two additional FXO-ports and 4 FXS-ports with an optional
2FXO/4FXS-Module (**)
Provides an option for connecting up to four computers using the 4-port switch, Can be integrated in existing network environments which allows you Configuration on end user level. Each subscriber is able to access and configure
basic features via his/her PC, e.g. call forwarding, or playback of recorded mes­sages.
Computer Telephony Integration (CTI) via TSPI(TAPI)-driver provided with your
telephone system (for Windows operating systems)
(*) Included in tiptel.comPact Up4 / Rack. (**) Not available for tiptel.comPact models.
Safety notes
9
Safety notes
The device may not be installed or operated in the following environments:
o in the open o in damp or wet rooms (bathroom, shower, swimming pool ...) o at locations with direct sunlight o in explosive areas o with ambient temperatures below 0 °C or above 40 °C o with strong concussions or vibrations o in dusty environment
The device has been designed for wall mounting, the device must not be covered and
must have a distance of at least 10 cm to any other objects (this of course does not apply to the module)
During a thunderstorm you should neither use the phone nor connect or disconnect
any cables (Danger of an electric shock when a lightning hits the telephone network).
Unauthorized removal of the telephone system's cover or inappropriate repairs may
result in hazard for the user.
When disposing of the device all applicable national laws and regulations must be
obeyed.
In case of a power outage emergency calls cannot be made without a UPS. For exceptions to
this rule please see the User's Manual of your device. Dial locks may block emergen­cy calls.
Install all connection cables with care so that no tripping hazards result from the in-
stallation. Connection cables may not be bent excessively, pulled, or stressed me­chanically. Connection cables may only be installed inside of buildings.
ISDN connections, data and audio ports are SELV circuits and may only be connect-
ed to circuits which are also SELV themselves.
With any malfunction the power cord must be removed from the wall outlet and all tel-
ecommunication cables must be disconnected.
FXO lines (external analogue lines) may not be connected to the public telephone
network in the following countries: Finland, Norway, and Sweden.
External analogue lines may only be connected to TNV circuits with a maximum
source voltage of 60 V.
Installations must be carried out by persons having the appropriate technical training
and experience necessary to be aware of the hazards to which they are exposed in performing a task and of measures to minimise the danger to themselves or other persons.
Applicable regulations in accordance with IEC60950 and IEC60364 have to be ob-
served.
Equipment with connection to AC supply circuits may lead to an accumulation of con-
tact currents at the telephone system. The service personnel must make sure that the touch current (leakage current) at no time will exceed 3.5 mA.
Devices with protective earth plugs (safety plugs) may only be connected to wall out-
lets with protective earth contact.
Before opening the cabinet the system must be disconnected from mains (remove
power cord) and from any telecommunication cables
Power supplies may only be used if approved by the manufacturer
Notes
10
Notes
We reserve the right to make changes to this User's Manual or the hardware de­scribed at any time and without prior notice. The current version of the User's Manual is also available as a pdf file on the Internet at www.tiptel.com. The texts and illustra­tions of this user's manual have been compiled with the utmost care. However, errors cannot be ruled out completely. The publisher cannot be held liable for any incorrect information or consequences arising as a result.
Important: This manual reflects the telephone system, release 7.xx. If necessary,
perform an update.
© 2010 Tiptel.com GmbH Business Solutions Ratingen. All rights reserved.
Product package
Please check that you have received everything before starting installation. The de­livery includes:
1 tiptel.com 822XT, tiptel.com 822XT rack, tiptel.comPact 84 Up4 or
tiptel.comPact 84 Up4 Rack
1 ISDN connector cable 1 LAN connector cable 1 RS 232 cable for connecting the telephone system with a PC 1 Quick installation guide 1 accessories kit with mounting material 1 CD with user manuals, Call Charges Analysis Software MicroBX, CTI-Software
„Estos ProCall“
For CTI-enabled applications you can download the current TSPI drivers for the rele­vant telephone system from the download area at www.tiptel.com. These drivers en­able you to implement all TAPI-enabled CTI applications via the network for comput­er-supported telephone calls (3rd party CTI).
Tiptel.com GmbH Business Solutions and ESTOS GmbH have certified their tele­phone systems and the “Estos ProCall” CTI application (www.estos.de).
A time-limited full version of the “tiptel MicroBX” charge analysis software can be downloaded for the relevant telephone system from the download area at www.tiptel.com. After purchasing the relevant release key it is possible to update to
Notes
11
an unlimited full version or a hotel version (with checking in/out, room telephone re­lease and if necessary connection to hotel book-keeping software). Please refer to the User's Manual contained in the download for further information.
Options available:
4 S0/Up0 modules (4 additional freely configurable ISDN/Up0 connections) (*) 8 FXS modules (8 additional analogue extensions) (**) tiptel VCM-Module (voicemail and call management module) (*) Uninterruptible power supply (UPS) VoIP-Module (only for integration with tiptel.com 822XT rack
(*) Included in tiptel.comPact Up4 / Rack. (**) Not available for tiptel.comPact models.
Environmental compatibility
No contact with substances harmful to human health can occur if the system is used properly. The synthetic materials used in this device consist of partially recycled granulate. Our packaging does not contain any synthetic materials. Only cardboard and paper from partially recycled material is used.
Functioning in the event of power failure
If you want to guarantee that your telephone system is also available in the event of a power failure, an uninterruptible power supply (UPS) is available as an optional ac­cessory. This ensures that the system will continue to function for several hours in the event of a power failure.
Setting of country
This telephone system can be used in most European countries. To use all the fea­tures the system must be set to the country in which you want to use it. This is done either through the Configuration Wizard or in the main configuration at the point Ad­ministrator -> Settings -> Settings -> Setting of country.
Interfaces
12
Interfaces
The telephone system has the following ports:
How to connect tiptel.com 822XT/tiptel.comPact Up4:
How to connect tiptel.com 822XT rack/ tiptel.comPact Up4 Rack:
ISDN ports
S
0
1, External:
Connection to a point-to-point or multipoint interface according to Euro ISDN (DSS1)
S
0
2 and S0 3, variable:
Internal: connection to multipoint interface for ISDN devices according to Euro ISDN (DSS1) external: Connection to a point-to-point or multipoint interface according to Euro ISDN (DSS1)
S
0
4, internal:
Connection to a multipoint interface for ISDN devices according to Euro ISDN (DSS1)
Note: When using the optional UP0/4S0-Module, 4 additional ISDN ports are
available. Please refer to the assembly instructions for the tiptel.com 822 4S0/Up0-Module.
Interfaces
13
Analogue ports
The system comprises 8 a/b ports for various analogue terminals. This means that you can connect analogue telephones, cordless phones, answering machines and fax machines.
tiptel.com 822XT:
The connection cables have to be linked with the connecting terminals.
tiptel.com 822XT rack:
The analogue terminals are connected via RJ.45 plugs. Only the two central con-
nections (pin 4 and 5) are used for the connection.
Network connections
The telephone system comprises one 10/100 Ethernet 4-way switch. Connection is established via a standard Ethernet cable (CAT 5). Cross-over will be detected auto­matically and switched accordingly.
RS-232
The RS 232 port of your telephone system provides a standard modem. The follow­ing settings have to be performed on your PC for the communication interface (for example for COM 2):
data transfer rate (bits per second): 115200 data bits: 8 parity: none stop bits: 1 protocol: none hardware flow control: off
Interfaces
14
Terminals
It is possible to connect analogue telephones, ISDN telephones, answering ma­chines, fax machines and PCs to the telephone system. The range of operation and use of features depend on the terminal used. Please also observe the User's Manuals for the terminals.
Only CE-approved terminal units complying with standards ETSI TS 103 021 (ana­logue terminals) or CTR 3 (ISDN terminals) should be connected to the telephone system.
Analogue telephones
Analogue telephones must comply with the following specifications: DTMF telephones (dual tone multiple frequency):
The dialling information is transmitted via a tone sequence. In addition to the -

and keys, the “” and “” keys are also available.
Additionally, the following feature should be supported by the analogue telephones in order to ensure full functionality of the telephone system:
CLIP and/or CNIP function:
Telephones that can display the caller’s number and/or name.
Note: Pulse dialling telephones are NOT supported.
ISDN telephones
Telephones that can be operated on S0-ports according to Euro ISDN standard DSS1.
For this function, ISDN telephones require the associated internal subscriber number (MSN). The input procedure is described in the User's Manual for the ISDN tele­phone.
First start-up
15
First start-up
This telephone system has been designed as a Plug & Play device, i.e. after connect­ing the terminals, connecting the telephone system to the mains supply and switch­ing on the power supply, the system is ready to use.
There is a difference between configuring the telephone system, e.g. by an adminis­trator, and configuring by individual subscribers. The administrator defines subscrib­ers by assigning call numbers. Using this call number or the user’s name and a password (e.g. set call forwarding), the subscriber can edit personal settings via a browser. The administrator also defines the extensions for signalling and which ex­ternal MSNs are available.
Your telephone system has the following factory default settings (the following list is not complete and only gives the settings relating to the initial functional test):
External S
0
configured for Euro-ISDN point-multipoint and PP connection (DSS1)
S
0
Port 2 and 3 are configured to an internal S0 via hardware jumpers. The sub-
scribers (MSNs) 20 – 21 and 30 - 31 are preset.
The internal S
0
is configured for the Euro ISDN multipoint interface.
Subscribers (MSNs) 40 – 41 are preset.
The analogue extensions 1 – 8 are assigned to subscribers 50 – 57. All subscribers have international exchange authorisation. Standard exchange connection with the digit . Charges are only displayed on ISDN terminals, not on analogue terminals. The PIN is preset to 0000. The Ethernet address is preset to 192.168.34.100. The subnet mask is preset to 255.255.255.0. The basic DHCP address is 192.168.34.100. The username/password for the web-based configuration is admin/admin.
Note: To enable full functionality of your ISDN terminal units you will have to
assign MSNs to them. For details on assigning those MSNs please consult the User's Manual for your ISDN terminal unit
First start-up
16
Mounting of the System
The tiptel.com 822XT/ tiptel.comPact 84 Up4 can be mounted on the wall. The re­quired distance between screws is 200 mm.
The tiptel.com 822XT rack/ tiptel.comPact 84 Up4 rackis a 19 inch rack unit de­signed for installation in 19 inch cabinets. The system is two units in height. During assembly, ensure that there is adequate air circulation.
Tools required
Percussion drill with 6 mm masonry bit Various screwdriver sizes Side-cutting nipper, strip-insulation pliers, crimping pliers for US-type phone
plugs where applicable
Assembly order
The following sequence must be observed when installing the system:
Determine the ISDN wiring variants and appropriate cable Wire the junction boxes Installation location requirements Wall mounting of the unit Check and, where applicable, change the jumper settings Connect the terminals Connect the system to the NTBA and ADSL modem Connect the system to the 230 Volts mains network
Installation of the telephone system
17
Installation of the telephone system
Removing the terminal cover
The connectors of tiptel.com 822 XT and tiptel.comPact 84 Up 4 are underneath the terminal cover at the lower side of the system. This cover is secured by one screw from the bottom side. Remove this screw in order to remove the cover.
If you wish to re-jumper the integrated S0 ports or Up0 ports and/or you wish to set or remove terminal resistors in the telephone system, you will have to remove the top cabinet.
Before removing the top cabinet you will have to disconnect the tele-
phone system from mains. Please observe applicable safety regula­tions, in particular EN 60950 and VDE 0100!
With tiptel.com 822 XT and tiptel.comPact 84 Up 4 underneath the terminal cover there are Phillips screws at the very left hand and the very right hand side. Remove these screws. Then you can lift and remove the top cabinet.
With tiptel.com 822 XT Rack and tiptel.comPact 84 Up 4 Rack at the sidewalls there are three Phillips screws each. Remove these screws. Then you can lift the metal cover and remove it.
Changing the settings of the S0/Up0 ports
In factory default settings of tiptel.com 822 XT / Rack the first S0 port (T01 or. S01) is set to external for connecting it to an NTBA of an ISDN connection. Ports S0 2 to S0 4 are set to internal for connection of ISDN or S
0
system telephones and the termina-
tion resistors within the telephone system are set.
With tiptel.comPact 84 Up 4 / Rack the two ports T
0
1 or S01 and S02 are set to exter­nal for connecting it to an NTBA of an ISDN connection and ports S03 and S04 are set to internal for connection of ISDN or S
0
system telephones and the termination resis-
tors within the telephone system are set. Ports S
0
5 to S08 at the expansion module
are set to Up
0
for connecting Tiptel Up0 system telephones.
With all models port T01 or S01 is unchangeable set to external and port S04 is un­changeable set to internal. Ports S
0
2 and S03 can individually either be set to external
or internal.
Installation of the telephone system
18
Ports S05 to S08 at the expansion module (factory pre-installed with tiptel.comPact 84 Up 4 / Rack, optional with other models) can individually either be set to S
0
external
or S
0
internal or Up0 internal.
Configuration of ports and installing or removing termination resistors is done by set­ting jumpers on the printed circuit board assembly.
Before setting or removing any jumpers you will have to disconnect the
telephone system from mains. Please observe applicable safety regula­tions, in particular EN 60950 and VDE 0100!
Changing of jumpers on the main board
On the main board for ports S
0
2 und S03 you will find one below the other for each port two long (12 pin) multi-pin connectors. Each multi-pin connector (depending on factory settings) is connected with a jumper.
Set this jumper on the lower multi-pin connector (to the RJ-45 connectors), if you wish to set this port to S0 external, i.e. for connecting it to an NTBA of another ISDN connection. Set this jumper on the upper multi-pin connector, if you wish to set this
S0 extern S0 extern
2 x 100 OHM 2 x 100 OHM2 x 100 OHM 2 x 100 OHM
Installation of the telephone system
19
port to S0 internal, i.e. for connection of ISDN or S0 system telephones. With the right hand jumper you set the status of S
0
2, with the left hand jumper you set the status of
S
0
3.
Note: Port S01 is unchangeable set to external, port S04 is unchangeable set
to internal. These two ports cannot be changed.
Above these multi-pin connectors you will find for each port a small (4 pin) multi-pin connector. In case these pins have jumpers as shown above the termination resistor within the telephone system is installed. Remove these jumpers if you wish to remove the termination resistor. The jumper on the very right hand side sets the status of S
0
1,
the one right next to sets it the status of S
0
2, the next one of S03 and the one on the
very left hand side sets the status of S
0
4.
If you wish to connect installation cables to an internal S0 port into two different direc­tions in parallel you will have to remove the internal termination resistors. A more de­tailed explanation please find in chapter "Connection of ISDN or system telephones" in this Manual.
Note: If the tiptel 4S0/Up0 module is installed this must be removed first to be
able to access the jumpers on the main board.
Changing of jumpers on the expansion module
With tiptel.comPact 84 Up 4 the expansion module tiptel 4S0/Up0 is installed ex works. With tiptel.com 822 XT / Rack it is optional.
So int. So int.So int.
2 x 100 OHM
So ext. So ext. So ext. So ext.
So int.
2 x 100 OHM 2 x 100 OHM 2 x 100 OHM
Up0 Up0 Up0 Up0
Installation of the telephone system
20
On the expansion module one below the other you will find for each port three long (20 pin) multi-pin connectors. One of those multi-pin connectors (depending on the shipment) is connected with a jumper.
Install this jumper on the lowest multi-pin connector (to the RJ-45 connectors) if you wish to set the port to S0 external, i.e. for connecting it to an NTBA of an ISDN con­nection.
Install this jumper on the middle multi-pin connector if you wish to set this port to S
0
internal, i.e. for connection of ISDN or S
0
system telephones.
Install this jumper on the upper multi-pin connector if you wish to set this port to Up0 internal, i.e. for connection of Up
0
system telephones.
Above these multi-pin connectors you will find for each port a small (4 pin) multi-pin connector. In case these pins have jumpers as shown above the termination resistor within the telephone system is installed. Remove these jumpers if you wish to remove the termination resistor.
If you wish to connect installation cables to an internal S
0
port into two different direc­tions in parallel you will have to remove the internal termination resistors. A more de­tailed explanation please find in chapter "Connection of ISDN or system telephones" in this Manual.
Operating the telephone system at an ISDN (NTBA) connection
Connect the NTBAs of your ISDN connections to the S0 ports of your telephone sys­tem which were set to external. Please use an ISDN cable or - as a substitute - a net­work cable. An ISDN cable came along with your telephone system.
tiptel.com 822 XT Rack and tiptel.comPact 84 Up 4 each provide you with two jacks per S0 port. It does not matter which of the two jacks is being used for connecting the NTBA. The second jack, however, must not be used.
Installation of the telephone system
21
Connecting ISDN or S0 system telephones
tiptel.com 822 XT and tiptel.comPact Up4 provide you with one jack per S0 port, tiptel.com 822 XT Rack and tiptel.comPact Up4 Rack each have two jacks.
Usually with all wall mounted models telephones are being plugged in directly or are connected to ISDN wall outlets via installation cable while with rack mounted models wiring is usually done by using network installation cable at a patch panel. Connec­tion of ISDN or S
0
system telephones usually is different with wall mounted and with
rack mounted models.
Tiptel.com 822 XT und tiptel.comPact 84 Up 4
Take the ISDN cable which has 8 pin western plugs at both ends. Connect one end to the second S0 port from the left at your telephone system. Connect the other end of the cable to your ISDN or system terminal device.
In case the ISDN cable to your terminal device is longer than 10 m you need to install a termination resistor at the telephone. Your specialist dealer will provide you with termination resistors which can be connected to the network outlet to have a jack for connect­ing the telephone cable.
In case you do not want to use the first S0 port of your telephone system for an exter­nal ISDN connection you can jumper this port to internal and then connect another ISDN or system telephone.
Notes: ISDN terminal devices in order to operate a corresponding internal tel-
ephone number. For this the desired (and in the telephone system con­figured) extension number has to programmed as MSN in your tele­phone; as factory default for the internal S0 port extensions 20 and 21 have been pre-configured. For programming MSNs to the telephone please read the telephone's User's Manual.
At one S0 you can operate up to eight ISDN telephones, up to two ISDN phones without external power supply may be used. It is recommended to use only two tele­phones since at each S
0
bus there are only two channels (lines) available at any one time. This means that only two devices are able to telephone at the same time. If you wish to connect more than one ISDN telephone you can use an ISDN switch or install an S
0
bus with corresponding cable.
Note: At each S0 port you can only operate one single system telephone.
Installation of the telephone system
22
Connecting several ISDN telephones by using an ISDN switch
ISDN S0 buses of the telephone systems are installed as jacks for a RJ-45 western connector. At the internal S
0
buses of the telephone systems you can directly con­nect an ISDN or system telephone. If you wish to connect more than one telephone you may use an ISDN switch.
This switch is connected to the telephone system's connector and provides you with the option to connect a number of ISDN telephones. Such ISDN switches are availa­ble from two up to eight connectors. ISDN switches with two ports are available with and without integrated termination resistors. ISDN switches with more than two ports usually have integrated termination resistors.
When using an ISDN switch with integrated termination resistors the cable length of the connected ISDN telephones may not exceed 10 m.
When using a two port ISDN switch without termination resistors the cable length of both telephones together - depending on the cable quality - may not exceed 100 m together. In this case at both telephones termination resistors will have to be installed and the termination resistor at the telephone' system's S
0
port has to be removed.
Your specialist dealer can provide you with termination resistors which can be plugged into the network jack and which have a jack for connecting the telephone cable.
Note: At each S0 port you can only operate one single Tiptel system tele-
phone.
Installation of the telephone system
23
Connecting several ISDN telephones by using an S0 bus
As an alternative to directly connecting the telephones you can also install an S0 bus from the telephone system. In order to do so below the telephone system you must install an ISDN wall socket or a universal wall socket. With ISDN wall socket outlets both jacks are in parallel, with universal wall socket outlets the two jacks can be con­nected to separate cables. In case you installed a universal wall socket outlet below the telephone system you can install two S
0
buses at this outlet.
At pins 1a, 1b, 2a, and 2b (with a universal wall socket at pins 3, 4, 5, and 6) a tele­phone or network cable has to be connected. At the other end of the cable another ISDN- or universal wall socket and starting form this where applicable further ISDN­or universal wall sockets can be connected. Wiring has to be made 1:1 (no crosso­ver).
The last ISDN wall socket will have to carry a (100 Ohms) termination resistor be­tween 1a and 1b and between 2a and 2b each. With a universal wall socket termina­tion are between pins 4 and 5 and between Pins 3 and 6.
Termination resistors are also available for plugging them into the jack of the last out­let, and also ISDN wall sockets with integrated (switched) termination resistors are available.
The first wall socket has to be connected to the internal S
0
port of the telephone sys­tem by using an ISDN or network patch cable. Further wall sockets are used for plugging in ISDN or system telephones.
Installation of the telephone system
24
With this type of bus outlets are in series. The last outlet gets termination resistors installed. The other side of the bus is terminated within the telephone system (termi­nation resistors are installed). The telephone system in this case is the start of the bus.
As an alternative the telephone system may also be located in the centre of the bus. For this at the wall socket at the telephone system two telephone or network cables have to be connected. At the other end of both cables again there are one or more wall sockets.
In this case the last outlets at both cables will have to carry termination resistors each and the termination resistor of the S
0
port in the telephone system has to be re-
moved.
Note: At each S0 port you can only operate one single Tiptel system tele-
phone.
Connection of ISDN telephones by using network cable
In case there is a network infrastructure with patch panel and network outlets close to the telephone system you can also use this wiring for connecting ISDN or system tel­ephones.
Connect the S
0
port of your telephone system to the patch panel and connect the ISDN or system telephone to the network outlet in the corresponding room. At the telephone you will have to install a termination resistor.
In case you wish to connect two ISDN telephones to one S
0
port please use a two port ISDN switch without termination resistors and connect this switch to you tele­phone system. Connect both jacks of the switch with the two jacks of the patch panel and the connect the telephones to the corresponding network outlets. At both tele­phones you will have to install a termination resistor and the termination resistor at the telephone system's S
0
port has to be removed.
Your specialist dealer can provide you with termination resistors which can be plugged into the network jack and which have a jack for connecting the telephone cable.
Installation of the telephone system
25
Tiptel.com 822 XT Rack und tiptel.comPact 84 Up 4 Rack
Connect one of the two jacks of one the S0 ports set to internal with a patch panel by using a network cable. Connect the ISDN or S
0
system telephone to the correspond-
ing network wall outlet by using the cable which came along with your telephone.
In case the cable length to the telephone system exceeds 10 m you will have to install a termination resistor at the telephoned. Your specialist dealer will provide you with termination resistors which can be connected to the network outlet to have a jack for connecting the telephone cable.
If you wish to operate at the same S
0
port a second ISDN telephone please connect
the second jack of the S
0
port set to internal with the second jack at the patch panel. In this case both telephones must have termination resistors and the termination re­sistor within the telephone system has to be removed.
The allowed total cable length depends on the type of cable and can be up to 100 m.
Note: At each S0 port you can only operate one single Tiptel system tele-
phone.
At an S0 bus you can operate up to 8 ISDN telephones among which there can be up to two ISDN telephones without external power supply. It is recommended to reduce the number of telephones to two in general as with each S
0
bus there are only two lines available at any one time, i.e. only two telephones can have a call at the same time.
If you wish to connect more than one ISDN telephone you can do this by using an ISDN switch.
This will be plugged into the network wall outlet which is otherwise being used for the telephone and will provide you with connectors for a number of ISDN telephones. Such switches are available from two to eight jacks.
In case you decide to use an ISDN switch with integrated termination resistors the resistor at the telephone which is otherwise needed is obsolete. The cable length for each telephone must not exceed 10 m.
Installation of the telephone system
26
Notes: ISDN terminal devices need a corresponding internal telephone num-
ber in order to operate. In order to programme this you will have to con­figure the desired extension number (which has been also configured in the telephone system) as MSN in the telephone; factory pre-set are for the internal port S0 2 the telephone numbers 20 and 21, for S03 the tele­phone numbers 30 and 31 and for S04 telephone numbers 40 and 41. How to programme those numbers in the telephone can be found in the telephone's User's Manual.
Connecting analogue terminal devices
All models comprise eight analogue extensions for connection of analogue terminal devices such as analogue telephones, answering machines, or fax machines.
With tiptel.com 822 XT and tiptel.comPact 84 Up 4 connection is done by using tele­phone installation cable with corresponding analogue telephone wall outlets.
tiptel.com 822 XT Rack and tiptel.comPact 84 Up 4 Rack have been designed for in­tegration in an existing network cable infrastructure. Here also the connection of ana­logue terminal devices is done via RJ-45 jacks in the telephone system.
So, connection of analogue terminal devices is different between models for wall mounting and models for rack mounting.
Tiptel.com 822 XT und tiptel.comPact 84 Up 4
Below the lower cover there is a screwing terminal bar for all eight analogue exten­sions P1 to P8. Here you can connect telephone cable with the other end connected to a telephone wall outlet.
In Germany for this purpose telephone outlets in TAE technology are being used.
As TAE outlets usually outlets with three jacks using NFN or NFF coding are availa­ble. N jacks are used for answering machines, fax, or modems, F jacks are used for telephones.
With an NFN outlet the connectors are in a series circuit. This type of outlet is being used in case there are two terminal units (answering machine, fax, or modem) and a telephone are being used.
With an NFF outlet the left hand jack is N and the centre jack is F coded for a sec­ondary device and a telephone at one extension and the right hand side F coded jack is meant for a second telephone of another extension.
Installation of the telephone system
27
For each analogue extension there are two connectors on the screwing terminal bar of your telephone system, So, for each extension you will need two wires of the ca­ble. Since there are telephone or network installation cables available with 4, 8, 12, and 20 wired, you can also use one cable for a number of extensions.
At the TAE outlet both wires will be connected to pins 1 and 2 of a screwing terminal bar at the top of an NFN outlet.
With an NFF outlet the first extension will be connected to pins 1 and 2 at the top screwing terminal bar (using the left hand side N coded and the centre F coded jack) and the second extension will be connected to pins 1 and 2 of the lower screwing terminal bar (using the right hand F coded jack).
Note: In other countries instead of TAE type outlets other standards are being
used for wall outlets.
Connection by using network cable
In case you have a network cable infrastructure with patch panel close to the tele­phone system and you have network wall outlets in your rooms, you can also use this wiring for connecting analogue telephones.
To integrate analogue extension in your patch panel wiring below the telephone system you should install a universal wall socket. Connect the two wires of an analogue extension at the screwing terminal bar at your telephone system by using an installation cable with terminals 4 and 5 of the wall socket. Now you can connect the jack of the wall socket with the jack on the patch panel.
Note: By using the circuit as explained above the two centre wires of the
patch cable and thus, also at the telephone are being used. This is cor­rect with most telephones. A few telephones, however, do not use the centre wires but instead are using the wires right next to those wires to the left and the right. If this is the case with your analogue telephone you must use terminals 3 and 6 of your outlet instead of 4 and 5.
Installation of the telephone system
28
Tiptel.com 822 XT Rack and tiptel.comPact 84 Up 4 Rack
With these models the analogue extensions at the telephone system are 8 pin RJ-45 western jacks.
Connect one of these jacks with the patch panel of your network wiring by using a network cable.
the analogue terminal device has to be plugged into the corresponding network wall outlet.
Analogue terminal devices are usually shipped with telephone cable complying with the individual country standard (in Germany: TAE). Your specialist dealer can provide you with alternative cables which have an 8 pin RJ-45 plug to plug it in a network wall outlet at one end an a 4 pin RJ-11 plug to connect it to the telephone at the other end. As an alternative you can use adapters adapting the desired connection type from RJ-45 network plug to the individual connection type for analogue terminal de­vices (in Germany: TAE).
The allowed total cable length depends on the type of cable and can be up to 450 m.
Connecting Up0 system telephones
Up0 system telephones by Tiptel can only be operated at the four ports of the tiptel 4S0/Up0 Module which is factory pre-installed with tiptel.comPact 84 Up 4 / Rack and which is optionally available for tiptel.com 822 XT / Rack.
Connect the plug of the Up
0
system telephone to the connector of an Up0 port set to
internal.
If you wish to use installation cable for your connections you should mount below the telephone system and at the location of the telephone system a universal wall socket each. Both outlets will be connected to each other with the two wires of an installation cable which is connected to pins 4 and 5.
As an alternative you can connect the jacks of the telephone system to a patch panel by using a network cable and the connect the Up
0
system telephone to the corre-
sponding network wall outlet.
With tiptel.com 822 XT Rack and tiptel.comPact 84 Up 4 there are two jacks for each Up0/S0 port. It does not matter which of the two jacks is being used for connecting the cable. The second jack, however, must not be used.
Installation of the telephone system
29
The termination resistor in the telephone system must be installed at the port. At the telephone there is not termination resistor needed as with Up
0
system telephones the
termination resistor has already been integrated.
Connecting the telephone system to a network
Access to the telephone system's configuration is made via a web browser within the network. In order to be able to do this the telephone system must be connected to the network. Take the attached network cable, connect one end to a free port (next to the cable of your computer) of your router/switch/hub and connect the other end to one of the ports LAN 1 to LAN 4 of the telephone system.
In case you do not have a router for your internet access connect the cable directly to the LAN port of your computer.
Connection your telephone system to mains
Connect your telephone system to mains by using the AC adaptor.
The "power" LED at your telephone system will start flashing. Different LEDs will come on and off. The "power" LED will flash for some 90 seconds. After that it should be lit permanently.
By all means wait that long. Only after that the telephone system will be in operation.
Testing the connection
Programme your connected ISDN or system telephones where applicable with the corresponding telephone numbers (MSNs). Default setting in the telephone system is 20 and 21 at S02.
Now, pick up the handset at all telephones one after the other. You will hear a dial tone. When there is no dial tone please check the connection of the telephone with no tone.
Now, dial at one of the telephones all internal telephone numbers of the other tele­phones connected to the telephone system. Each telephone should ring.
Note: With the analogue extensions telephone numbers 50 - 58 are factory
programmed. At the second S0 port for ISDN or system telephones this is 20 and 21. In case you have set the first S0 port to internal, before us­ing any telephones at this port a configuration in the telephone system is needed.
Installation of the telephone system
30
If an ISDN or system telephone does not ring but you get a dial tone when picking up the handset you have not programmed the internal telephone number to the tele­phone which is valid for the corresponding S0 port of the telephone system.
When this test was successful at the connected telephones please dial a 0 (zero) fol­lowed by an external telephone number. A connection will be set up to the dialled subscriber. If external connections do work from analogue terminal devices but do not work from ISDN or system telephones and after dialling the first digit of the exter­nal telephone number a busy signal, you have not programmed the internal tele­phone number to the telephone which is valid for the corresponding S
0
port of the
telephone system.
Note: The first S0 port of the telephone system is factory default set to ISDN
point-to-multipoint connection. If you have an ISDN point-to-point con­nection, at a connected telephone you must dial the digits
 to set the port to point-to-point connection. Only af-
ter doing so external calls are possible.
In case you do neither have an analogue nor an ISDN connection and
you wish to telephone exclusively over the internet (VoIP) a certain con­figuration of your telephones system is necessary.
With factory default settings of the telephone system all telephones will ring with all telephone numbers and for external calls a 0 (zero) must be dialled before the exter­nal telephone number. This can be changed in the telephone system's configuration.
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